Virgin Media Outage Report in Patchway, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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leanne
(@TerryLeannepri1) reported
from
Avonmouth, England
@virginmedia what is going on with the broadband as it's down again and I can't ring 150 from my landline as it's coming up that the number hasn't been recognised
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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Sethina A Watson
(@morefluids) reported
from
Bristol, England
It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me
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James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Stuart Gallop
(@creativeskg) reported
from
Bristol, England
@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Sam&Snooper
(@SamAndSnooper) reported
from
Bristol, England
Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done
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william brown
(@williamjbrown) reported
from
Bristol, England
@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Jonathan
(@DigitalJonathan) reported
from
Bristol, England
Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
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Mark Andres
(@CloudHQ) reported
from
Bristol, England
Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Burke
(@apburke) reported
@virginmedia Thanks for replying. It rings when calling but it doesn’t ring on my mother in laws side. I called customer service yesterday and they escalated it to technical team and said they would call back in 4 hours and also I would get an email detailing the case, but nothing.
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No more plants!...Well maybe just that one!
(@LogansMummyMeg) reported
Does anyone know anything about WiFi boosters and which are best? I pay stupid money for fast WiFi that I can only use in one room of my flat! @virginmedia #wifidrama #wifiboosters #justwanttowatchDisneyinmyroom
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Nicole
(@Nicole15775221) reported
@virginmedia Would that be the same address for both Media and Mobile issues. You have raised my Broadband by £10 not £3.50 and this will be the second month you over charge me.
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Claire N
(@clairelah) reported
@virginmedia hello, I need some help with my bill please and will also need a refund. Thanks
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Alan Karsberg
(@AlanKarsberg) reported
@virginmedia Part 1 - On Monday evening my Catch up, On Demand, and search and discover services stopped working. I called your customer service team. I spoke (again) to someone very pleasant and friendly and seemingly helpful. She tried a few things to restore my services but without success
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Stig
(@MrTea) reported
@virginmedia Trying again this morning. 20 minutes in so far. Piss poor
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taitonater
(@harleytait) reported
@virginmedia I have been having mad internet problems lately on xbox, was wondering if you could check for anything in my area, also is it possible to get IPv6 on my area?
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Rob
(@robdrfc4eva) reported
@virginmedia What is it with the broadband service of late. on 100mbps service and had no issues for over a year. Now I am having to reboot the router daily as its dropping to 0.09 mbps download and no upload speed even being detected. Once rebooted its fine for a few hours
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Amer Pervez
(@amerp_123) reported
@EE Good Morning Hope you all are doing well Was just wandering if you could assist I am trying to connect to the virgin media service on the underground using my ee details it told me I first need to register for the London underground WiFi service.
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JAMES DONEGAN
(@TOFF79) reported
@spuddy1878 @virginmedia Vodaphone are by far the worst customer services Iv ever had to deal with. They don’t even pretend to care if they dont want to help they either say systems are down or just end the call