Virgin Media Outage Report in Patchway, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Dave Brain 🧠
(@Ornsack) reported
from
Bristol, England
I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme
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Dave
(@dangerous_85) reported
from
Bristol, England
@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Karle Burford
(@karleburford) reported
from
Bristol, England
@virginmedia Too late for that. My opinion is set. Awful service and a pain.
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
@notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
I don't need your help anyway @virginmedia wasteman...
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Alison Newnham
(@Allypally52) reported
from
Bristol, England
@virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Bhandal
(@ranjitbhandal) reported
@virginmedia When you cancel your broadband service how many days notice to I need to give eg phone today to cancel when will it end
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jacki
(@jackisadd) reported
@virginmedia Penalty's for leaving early penalty's for late payment. What penalty's do you get for triple the initial cost agreed. When the customer did not agree or acknowledge this . If you can charge for any in contract breaches this is an out of contract breach.
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James T
(@pangolinogram) reported
@virginmedia I really can't, every time I call I end up being cut off as soon as it connects and I have a job where I need to do things. Is there an alternative way to contact somebody about my problems please?
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AdamH
(@AdamH__) reported
@virginmedia Because they keep saying it was an issue in my area but every time I run a check it says it’s all fine
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john warmann
(@1sttimebuyersz) reported
@virginmedia So you are telling me a telecoms company that is meant to be full of high speed tech cannot get a U.K. manager to call a customer after 5 days of issues. You have no phones working virgin media for a manager to make one phone call???? Are you people high??
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Satanic Walrus.
(@666Walrus666) reported
@virginmedia I have had no response since then. It'll be 3 weeks of unusable service this Tuesday.
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marilyn mckie
(@malfanoflenny) reported
@virginmedia Done everything we have been told, used connection app, but it doesn’t recognise network. Told 15 steps was a long way away, I want to use my internet in kitchen but can’t ! Need new hub!
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Catherine McDonough
(@CathMcDonough) reported
@virginmedia literally been trying to cancel my contract with you for nearly an hour. If a customer wants to leave let them! Tried chat, tried calls, got cut off, called back, got told original person has to call -still waiting. Cant wait to be shot Virgin Broadband
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Aaron Fraser Barefoot
(@BarefootFraser) reported
@virginmedia No my pc is directly connected and all it says is unidentified network with no connection !
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Jonathan Lawrence
(@jl_legend) reported
@virginmedia Someone from Business customer service has transferred me across. I'm in the queue, haven't been kicked out. Hopefully, now I'll be able to get this resolved