Virgin Media Outage Report in Patchway, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Long Ashton.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bath |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Alex
(@0JTheJuice) reported
from
Bristol, England
@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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J Stan
(@Superstan_92) reported
from
Bristol, England
@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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Carol Gladwin
(@carolgladwin) reported
from
Nailsea, England
@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.
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Trevor Whiteman
(@nongrockle) reported
from
Bristol, England
@JuanaWhiteman @virginmedia Zero customer service
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@BFC11) reported
@beverleyturner @virginmedia That's not rain falling down on our heads Bev.
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Liv
(@fedupalready2) reported
@beverleyturner @virginmedia Shut it all down, leave, nothing worth watching.
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graeme ewan
(@sirloinbarnes) reported
@beverleyturner @virginmedia Cancel your contract.
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Reeves Do Travel
(@ReevesDoTravel) reported
@graveneycl @virginmedia How's your Internet? I had some hope as yours was working but mine is still down. But don't worry, theyve said the engineers are in my area fixing it! Lol
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Leonara
(@Leonara99550659) reported
@virginmedia @theblackpanther Never ever use virgin Media. They are utterly hopeless at customer service. I have won one case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.
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Ali sheikh
(@Ali31786110) reported
@virginmedia my WiFi hasn’t worked on my ps5 for over 3 hours fix it now
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penalisedsaver
(@penalisedsaver) reported
@MoneySavingExp I‘m moving from Virgin to BT & having the same debate. LL really only there as backup. Poor mobile signal, even on wifi. FYI, @virginmedia make it blooming difficult to cancel contract. Transferred to 3 different depts, asked for same info again & again. 1 hour call 🤬
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Leonara
(@Leonara99550659) reported
@virginmedia @O2 Never ever use virgin Media. They are utterly hopeless at customer service. I have won one case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.
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Faiks
(@Faiks15) reported
@beverleyturner @virginmedia Just cancel it. They will call you and offer better solution to keep you as a client. They have entire department just for that.
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Leonara
(@Leonara99550659) reported
@virginmedia Never ever use virgin Media. They are utterly hopeless at customer service. I have won kne case against them and now preparing another for their sheer stupidity. Don’t ever use them for phones or broadband etc. You’ll end up regretting it.