Virgin Media Outage Report in Patchway, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Patchway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Patchway, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Patchway, England
Latest outage, problems and issue reports in Patchway and nearby locations:
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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David Rankin
(@mrdrankin) reported
from
Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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Richard George
(@rjgux) reported
from
Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia That’s my issue. I took to Twitter as your call handlers CANNOT resolve my complaint. Your complaints process is shocking. You blackmail customers then do not actively respond to issues they raise.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Gem Anderson
(@Gemmagems1503) reported
from
Bristol, England
@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia With all due respect, you’ve not helped me at all. You simply have directed me to call the number that I’ve called three times already. I’d love to know how you expect customers to resolve issues!
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Chris Rose
(@chrisandobe) reported
from
Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Mark Prouse
(@prousy) reported
from
Kingswood, England
Worst customer service must go to @virginmedia.
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wojciech Czarnecki
(@wojczarnecki) reported
@virginmedia You do not have to state 100% for periodic disruptive lack of services to breach the contract. Otherwise you could just not provide service at all and claim that "we never gave any guarantees".
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia Please help i have to leave for work soon
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Badger
(@sideshow_bobbie) reported
Intermittent connection issues this morning working from home. Run the test from service status website. It confirmed intermittent connection. Asked me to check my equipment first by following in screen instructions, first task, power off hub. #virginmedia
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia it is now over two hours of my time wasted waiting for your Customer Relations messaging team to help me
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Paul G
(@pgilliatt40) reported
@virginmedia Because the service is so soul destroying
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Rowware 🇳🇿🇬🇧🇺🇦
(@rowware) reported
@virginmedia I need to cancel my virgin broadband and phone
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Louise Butler
(@GraphicDesignLB) reported
@virginmedia we are on day 5 of our broadband and tv outage in the g689gt area. Can someone please explain to me how this is acceptable?
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Jac VC
(@jacvillela) reported
@virginmedia I have tried to check the status of the service and your page is not working. We’re without internet and we need to know when it will be fix.
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Alexander
(@Alexanderforaye) reported
@vmbusiness promotes a 24hr dedicated fault resolution? Been 264hrs? Multiple calls multiple excuses! How is a business suppose to run effectively with no service? Well there’s Virgin Constant connect? Well they advise this wouldn’t work either? Really?Virgin explain why!!
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Abbas
(@MrRok32) reported
@virginmedia Yes there is an issue, but how can it not be fixed since saturday morning? I am just seeing the standard message with the fix time increasing. Glad i am leaving this awful service