Virgin Media

Virgin Media Outage Report in Patchway, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Patchway, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Patchway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Patchway, South Gloucestershire, England 03/28/2024 16:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Patchway, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Patchway, England

Latest outage, problems and issue reports in Patchway and nearby locations:

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    @notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

  • GregDawes38 Greg Dawes (@GregDawes38) reported from Patchway, England

    @virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally

  • bubbles010689 ibubbles12 (@bubbles010689) reported from Bristol, England

    @rob9900 @virginmedia any help

  • xcbushy sarah bush (@xcbushy) reported from Bristol, England

    @virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue

  • Yippers Amy (@Yippers) reported from Bristol, England

    I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.

  • karleburford Karle Burford (@karleburford) reported from Bristol, England

    @virginmedia Too late for that. My opinion is set. Awful service and a pain.

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    I don't need your help anyway @virginmedia wasteman...

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hussler007 Husseyin Bayram (@Hussler007) reported

    @virginmedia this has got to be the worst service ever.@richardbranson the company struggles with the basic principles of customer service. I booked my install on 3rd of Feb and been without Internet ever since and jow losing tenants as a result.

  • wilcock_steve 🏴󠁧󠁢󠁥󠁮󠁧󠁿steve wilcock 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wilcock_steve) reported

    @virginmedia your customer services are appalling. God knows who thought up the online to WhatsApp to WhatsApp customer services but they want shooting.. £145 per month for this sh:t. still getting nowhere fast currently 1hr into the process

  • isaac20070707 Isaac Vaughn (@isaac20070707) reported

    @virginmedia Does it means we will not have any broadband service until the 22nd?this is not acceptable, some of us depend on internet as we WFH

  • malcy03 malcy (@malcy03) reported

    @virginmedia hey virgin, why is it not possible to watch my virgin go app on my smart TV. that would really help while I'm locked in 1 room and my TV boxes are in other rooms. Tablets and phones are to small to watch anything decent tbh

  • dantheguru Dan Hudson (@dantheguru) reported

    @virginmedia I would just like some facts and truths not stories and computer generated responses. I appreciate stuff goes wrong but there is no consistency as to what is the problem

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    Live update @virginmedia , one hour into the WhatsApp chat about renewal. Should be simple, but an utter horror instead... Will keep you posted if anyone actually ever answers.... 16 years a customer, never gets better

  • patinkent Pat Cox (@patinkent) reported

    @virginmedia @Canonjjohn But you can discuss this on Direct Message, because you have for me. Not surprising that you are getting a bad reputation for obstruction ism

  • LadyDolby Hannah Dolby (@LadyDolby) reported

    @valgardening @virginmedia They are the worst - they lied to me on the phone to sell a deal so I avoid them like the plague now!

  • KirstyOneill24 Kirsty (@KirstyOneill24) reported

    @virginmedia I have been on hold a second time this morning for over 45 minutes and still waiting to book an install!!! First time was 30 minutes on hold before I got cut off! Seriously if this is the service before it's even installed its not a good start!

  • AspergerGamer The Asperger Gamer (@AspergerGamer) reported

    I thought @virginmedia customer service is bad. @TalkTalk takes the cake though. Got transferred over, in circles, to the point I spoke to the same people multiple times. And can't talk to complaints. I've had a line with @Plusnet for 2 years and only 1 issue. Fixed it in hours.