Virgin Media Outage Report in Patchway, South Gloucestershire, England

Problems in the last 24 hours in Patchway, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Patchway, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Patchway, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Portishead, and Conham.

City	Problem Type	Report Time
Bristol	Internet	6 hours ago
Bristol	TV	1 day ago
Portishead	Wi-fi	3 days ago
Bristol	Wi-fi	4 days ago
Bristol	Total Blackout	4 days ago
Bristol	Total Blackout	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Patchway, England

Latest outage, problems and issue reports in Patchway and nearby locations:

• 
  Louise Ripley (@LouRipley) reported 2 minutes ago from Kingswood, England

  @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

• 
  Louise Ripley (@LouRipley) reported 2 minutes ago from Kingswood, England

  Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!

• 
  Lee (@leedumble) reported 4 minutes ago from Avonmouth, England

  @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

• 
  Louise Ripley (@LouRipley) reported 21 minutes ago from Kingswood, England

  @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

• 
  Robbb ♛ (@robpearson8) reported 21 minutes ago from Filton, England

  @virginmedia I don’t want to make a complaint just fix our internet x

• 
  Robbb ♛ (@robpearson8) reported 21 minutes ago from Filton, England

  @virginmedia Yes and I’ve contact your “help” staff but they were useless

• 
  Sarah (@sarahcliftonsc) reported 23 minutes ago from Kingswood, England

  @virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets

• 
  Greg Dawes (@GregDawes38) reported 26 minutes ago from Patchway, England

  @virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally

• 
  Natalie Timmons (@metallicnat) reported 30 minutes ago from Bristol, England

  @virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere

• 
  ibubbles12 (@bubbles010689) reported 33 minutes ago from Bristol, England

  @rob9900 @virginmedia any help

• 
  Amy (@Yippers) reported 37 minutes ago from Bristol, England

  @virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.

• 
  Amy (@Yippers) reported 38 minutes ago from Bristol, England

  I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.

• 
  sarah bush (@xcbushy) reported 39 minutes ago from Bristol, England

  @virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡

• 
  Karle Burford (@karleburford) reported 44 minutes ago from Bristol, England

  @virginmedia Too late for that. My opinion is set. Awful service and a pain.

• 
  Amy (@Yippers) reported 45 minutes ago from Bristol, England

  @virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!

• 
  Daniel Fry (@DanielFry23) reported 45 minutes ago from Filton, England

  @virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!

• 
  Natalie Timmons (@metallicnat) reported 47 minutes ago from Bristol, England

  @virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing

• 
  Robbb ♛ (@robpearson8) reported 47 minutes ago from Filton, England

  @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

• 
  Louise Ripley (@LouRipley) reported 57 minutes ago from Kingswood, England

  @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

• 
  Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported 59 minutes ago from Easton-in-Gordano, England

  @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Worboys Writes (@KayWorboys) reported 8 minutes ago

  @virginmedia They are saying that I’ve contacted customer services and I’ve been in contact recently about my package (true) and they can offer me a good deal

• 
  BlackwellTV (@BlackwellTeeVee) reported 8 minutes ago

  @virginmedia Sure thing! I'm using the Hub 3 and I'm on the M200 plan. I would like to be able to extend the signal out to the front of my home, but I'm not sure how to do this. I can't relocate the router elsewhere in the house due to my work.

• 
  Natalie (@NattoBri) reported 9 minutes ago

  @virginmedia Thank you , we have it now and we are subscribed and should be having someone call on 23rd to check! It’s an outage in our postcode only , should only be intermittent outage but we unfortunately do not have any internet at all

• 
  David Briscoe (@dXbriscoe) reported 9 minutes ago

  @virginmedia But you got the first one. Which you replied to. What about that? Honestly. This is exactly what I mean. How poor can a company be? How do you propose It’s fixed?

• 
  Not A Diver (@NotADiver) reported 10 minutes ago

  @virginmedia I want the technician to come back out and remove the services, repair the hole in the wall and paint it. This is totally unacceptable and utterly poor workmanship. You should be ashamed.

• 
  𝗗𝘆𝗹𝗮𝗻 (@ThatLadDylan) reported 13 minutes ago

  @Ayresie_ @virginmedia I had this problem as well, until we moved to BT it's been so much better.

• 
  Louise Mitchell (@Scatzy81) reported 18 minutes ago

  @virginmedia I got though on Wednesday after a long wait. Advised a manager would call back within two hours- no one called. I got through Thursday after a long wait, logged a complaint and was told I'd be contacted by a Manager- I'm still waiting. This fault had been since NOVEMBER!!!

• 
  kaito (@kaitoxfn) reported 19 minutes ago

  @virginmedia fix your wifi

• 
  Ayresie (@Ayresie_) reported 21 minutes ago

  @ThatLadDylan @virginmedia Yeah tryna figure out if they’re still tryna fix it or not, if not, straight to bt I go

• 
  Ross 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RenegadeR0SS) reported 23 minutes ago

  Virgin Media WiFi being **** shocker. In other news water is wet.