Virgin Media Outage Report in Bathford, Bath and North East Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bathford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Bathford, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Trowbridge |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bathford, England
Latest outage, problems and issue reports in Bathford and nearby locations:
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.
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Niall
(@tuwituwo) reported
from
Bristol, England
@virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme
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Antony Moore
(@amooreict) reported
from
Bathford, England
@BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Ben Geracitano
(@CoachGeracitano) reported
from
Kingswood, England
@virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.
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Jon Taylor
(@jon_p_taylor) reported
from
Bathford, England
@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown
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Steve
(@SToolis) reported
from
Bristol, England
Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
@Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....
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Steve
(@SToolis) reported
from
Bristol, England
@UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband
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Rita Magalhaes
(@Rita_magalhaes1) reported
from
Bristol, England
@virginmedia I have now attempted to contact twice about cancelling my contract, as I am moving out of my student house this month. Can I please get some aid with this, as i cannot get through to the call centre, nor find the correct email for customer services.
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Dave
(@dangerous_85) reported
from
Bristol, England
@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia No. All statuses GREEN for my postcode except, yet again mine and neighbours service has just dropped out so possibly not recognised yet or it will sort itself out after 20 minutes or so like Tuesday. The test on the app is just a useless cycle of getting nowhere.
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Steve Owen
(@HogginsUK) reported
@virginmedia @O2 Can perhaps you supercharge your support? C051121669, the second complaint I've raised after the first was closed without ANYONE contacting me, still awaiting a fix to my issue after 4 WEEKS! Spend more time fixing issues than on Twitter!!
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Joe Haywood
(@JoeTHaywood) reported
@virginmedia Extremely slow speeds. Practically unusable. I’m having to turn my wifi off when I get home and use phone data as I can’t even do a simple google search using the broadband.
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Ben Wood
(@WoodBenjamin11) reported
@virginmedia Oh I did all that, you came nowhere near giving me a good deal. Annoyingly I have to stay with you as well because you’re the best speed in my area and I need good internet speed. I certainly don’t feel like a valued customer however.
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Mar. Jordan*=19&6🏆
(@EgoZentric_) reported
@virginmedia Hi folks. I'm still having no improvement in regard to disconnects - in fact, anything from using my xbox (wired ethernet) and watching Netflix is causing a loss of service. Again, there were no error lights on the hub. BQM posted yesterday on the forum. Where do we go from here
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Steve Owen
(@HogginsUK) reported
@virginmedia I have already, I feel there is litterally no point in doing so, bar being told to 'reset your password' (I cant) or to turn it off and on again. What I need, is someone who can fix LDAP issues to call me!
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Gareth Main
(@GarethMain) reported
why do I ever believe anything @virginmedia say? Literally months of broken promises and lies. They are - without doubt - the most incompetent organisation on the planet.
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Lisa Hulsman
(@Lisa_Hulsman) reported
@virginmedia I have tried several times to discuss with a CS dep and they are completely inadequate in their reaponse. They can NEVER find my account. They promise the WORLD And then close the complaint????
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Mark S
(@Mark_BarkingFC) reported
@virginmedia Your engineer used the box on my wall when the neighbour had issues , been left in a dangerous state as it’s not shut properly, how can I get you to fix it ?
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Sarah Rosenthal
(@sezicoolcat) reported
@virginmedia It's a DNS issue. Travelodge manager has contacted virgin media and router has been reset and it's still down.