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Virgin Media

Virgin Media outages and service status in Bathford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Bathford, including 8 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 14, 4:29 PM GMT+1.
  • 73% TV (73%)
  • 18% Internet (18%)
  • 9% Total Blackout (9%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bathford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bathford, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge, Frome, Westbury, Corsham, Bath, and Conham.

CityProblem TypeReport Time
Trowbridge Total Blackout 18 hours ago
Trowbridge TV 21 hours ago
Frome TV 22 hours ago

Nearby cities with recent reports

Trowbridge

6 recent signals

18 hours ago
Frome

1 recent signals

22 hours ago
Westbury

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bathford, England

Latest outage, problems and issue reports in Bathford and nearby locations:

  • sarahellenk1
    SarahellenK (@sarahellenk1) reported from Westerleigh, England

    @virginmedia please can someone help me. I need a number to call you on

  • jamiew007
    Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

  • chrisorman
    Chris Orman (@chrisorman) reported from Bradley Stoke, England

    @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • shay1808b
    Seamus Brennan (@shay1808b) reported from Bradley Stoke, England

    @virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions

  • brizzlesean
    Sean Lewis (@brizzlesean) reported from Yate, England

    Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

  • BrookesPics
    Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

  • enzo_faulhaber
    Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England

    @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

  • BlackMayan
    UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    @notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • LouRipley
    Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

  • Deannyy92
    Soundwaves 🎮 (@Deannyy92) reported from Filton, England

    Swear I can’t get through an entire day of work without @virginmedia going down & having to reset my router.. thank god it’s only one month until the end of my contract.

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

  • tyokischild
    Dominic Ellison (@tyokischild) reported from Frome, England

    After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

  • RussellWaterho5
    Russell Waterhouse (@RussellWaterho5) reported from Keynsham, England

    @virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?

  • Kranitoko
    Charlie Murray (@Kranitoko) reported from Chippenham, England

    Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

  • martinparfrey
    Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • LouRipley
    Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬

  • robpearson8
    Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NigelBak3r
    Nigel Baker (@NigelBak3r) reported

    @jmstocka @virginmedia Website never works properly, you get so far then it goes off.

  • JCorbinHus
    J Corbi (@JCorbinHus) reported

    @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

  • loopyloupy
    lou pitt 🤓 (@loopyloupy) reported

    @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

  • KarrieboKarrie
    Karrie (@KarrieboKarrie) reported

    @virginmedia The amount of money you charge with 0 customer service when things go wrong. Account non existent when I try to log in. No one answering phone.

  • RichardDavies20
    Richard Davies (@RichardDavies20) reported

    @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

  • AnnaMaliniak
    Anna Maliniak (@AnnaMaliniak) reported

    @BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.

  • Sab_LFC
    Sab Singh Saroya (@Sab_LFC) reported

    @virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.

  • darreng3007
    Darren Green (@darreng3007) reported

    @virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.

  • Dave_Syracuse
    Dave (@Dave_Syracuse) reported

    @virginmedia your WiFi is still not working. Please sort it out.

  • SamuelWill64467
    Samuel Williams (@SamuelWill64467) reported

    @DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.