Virgin Media Outage Report in Bathford, Bath and North East Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bathford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bathford, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Frome, Bath, Melksham, Radstock and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Trowbridge |
TV | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bathford, England
Latest outage, problems and issue reports in Bathford and nearby locations:
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Danny Binks
(@freezing111) reported
@virginmedia When I go into settings/ mobile data/network selection says vodafone. Hers just says automatic
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Gary Austin
(@Gazzaaustin1940) reported
@virginmedia Nothing they said it will be on by 19aug, but can’t give me a fixed date. Not waiting for planning that’s all been approved. They also suggested taking out an o2 SIM card to reduce my bills. If it wasn’t for them not allow me to cancel this I would have cancelled the whole lot
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Broken Glass
(@BrokenG88615977) reported
@virginmedia. Had no internet since Friday 22cnd no info has to when it will be fixed left totally in the dark s70 what wxactly is the issue??
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Nick Ledger
(@nickledger76) reported
@virginmedia telling me there's still an issue with my connection and to check again in 23 hours is not really good enough.
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Namit Pandey
(@NamitPandey11) reported
@virginmedia I cannot make complaint until i login, and i cannot login because you say my account ia deactivated.
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Neil Phillips
(@Neilos78) reported
Hi @O2. I'm not a customer, but you're billing me for a service I don't have and never used courtesy of a virgin media add on I never wanted. Stuck in a loop and get through to anyone who can help cancel and refund me. Help please
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Marc Green
(@jazzblogz) reported
@virginmedia proving once again we have a poor digital infrastructure in Britain again….
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RICHARD MILLS
(@rmills599) reported
@virginmedia On the call in may my package changed from ultimate oomph to ultimate volt, which is what was advised by Virgin to get bill total down. I have not made any changes since.
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Varsha Imber
(@ImberVarsha) reported
@TerryUrbanczyk @virginmedia Broadband seems to always go down with Virgin Media. We've had issues every couple of weeks.
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Leighton Royston
(@LROYSTON) reported
@virginmedia Yes. I know this. You have been apparently fixing the problem for two days now. Really?