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Virgin Media

Virgin Media Outage Report in Bathford, Bath and North East Somerset, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Bathford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Bathford, England

The most recent Virgin Media outage reports came from the following cities: Conham, and Trowbridge.

CityProblem TypeReport Time
Conham Internet 3 days ago
Trowbridge Internet 30 days ago
Trowbridge Internet 3 months ago
Trowbridge Internet 3 months ago
Bath Internet 3 months ago
Frome TV 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bathford, England

Latest outage, problems and issue reports in Bathford and nearby locations:

  • NatSydenham
    Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • MButlerHart
    Matthew Butler-Hart (@MButlerHart) reported from Frome, England

    @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

  • chrisorman
    Chris Orman (@chrisorman) reported from Bradley Stoke, England

    @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

  • jimajames
    Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • chrisorman
    Chris Orman (@chrisorman) reported from Bradley Stoke, England

    Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

  • Arankay_1
    aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • sarahmwolf74
    Sarah Wolf (@sarahmwolf74) reported from Frome, England

    @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • markscott
    Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • AndyMWilcox
    Andy Wilcox (@AndyMWilcox) reported from Kingswood, England

    @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

  • joeh90429
    Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England

    7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

  • pistolpete303
    The Pistol from Bristol (@pistolpete303) reported from Kingswood, England

    @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

  • Barnfather
    Owen Barnfather (@Barnfather) reported from Westbury, England

    Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CwnJezza
    J6F7H (@CwnJezza) reported

    @virginmedia I made a formal complaint on 20th January 26 & nobody from this abhorrent organisation has had the decency to contact me regarding this. This company is all about signing you up then has no / none customer support for UK based customers.Their CEO is missing in action

  • heather_88x
    HR ✨ (@heather_88x) reported

    @virginmedia hi . how do i actualy get through to a human to cancel my wifi with yous ??

  • salimsafdar
    sam mali (@salimsafdar) reported

    @virginmedia Spoken to your team yesterday again.. was promised broadband will arrive and would have been fixed yesterday. Never happened again I really don't know what's going on ?? If you are not interested to provide service let us know we can look for other company

  • salimsafdar
    sam mali (@salimsafdar) reported

    @virginmedia Well still you haven't taken any action. Your DM doesn't work. So please get back to work. Rather than telling me I am doing wrong. Do your job. Yiu have information

  • kernick_ni45439
    NK Special (@kernick_ni45439) reported

    @virginmedia internet is down in OL27QB so that’s No tv no internet no working from home - no homework - you suggest it will be back by 5th March was there an explosion we missed on the estate ? Why would it take so long to plug back in several houses in the area!!

  • GJohnson_1978
    Mr T MP (@GJohnson_1978) reported

    Now watch all the Virgin Media spam bots with zero followers come begging me to follow them PMSL. Best thing I've ever done is to tell @virginmedia to **** right off and go with a different supplier. Bye

  • GJohnson_1978
    Mr T MP (@GJohnson_1978) reported

    @SteHowarth3 @virginmedia I'll never go back to @virginmedia again.

  • ZDangermouse
    Zoe Is Dangermouse (@ZDangermouse) reported

    @virginmedia you out do yourself… switched off is it… get this sorted immediately what a **** company

  • Theconcern34249
    Theconcernedenglishman (@Theconcern34249) reported

    @GJohnson_1978 @virginmedia Who have you gone with? I had the same problem. Robbing scumbags.

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia do you read any DM or actually help people or just expect to be paid day five I can’t log in