Virgin Media Outage Report in Bathford, Bath and North East Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bathford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Bathford, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Box, Chipping Sodbury, Trowbridge, Frome and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bathford, England
Latest outage, problems and issue reports in Bathford and nearby locations:
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Mark Andres
(@CloudHQ) reported
from
Bristol, England
Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Owen Barnfather
(@Barnfather) reported
from
Westbury, England
Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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william brown
(@williamjbrown) reported
from
Bristol, England
@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Sam&Snooper
(@SamAndSnooper) reported
from
Bristol, England
Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
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Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marty
(@martyvoll) reported
@virginmedia This is as bad as your customer service not knowing how the rise is calculated a 13.8% rise on £29 is £4 rise which is still an inflation busting rise, how is a 24% rise justified, you are ripping off your customers How many of your staff have had an inflation + rise this year
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Will Pendrill
(@WillPendrill) reported
@virginmedia I just got your email highlighting the cost of living crisis. But it appears to be your costs that are the issue not your customers, so you are raising my monthly bill by 29%. @MartinSLewis this strikes me as margin expansion, not cost covering?
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David Pattison
(@DPatz79) reported
@virginmedia Hi John, I believe they have the new 360 stream box. My mother in law has spoken to customer services and explained so they should be listed as vulnerable with dexterity/ eye site issues but they have sent the same standard remote again.
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Chris Gorrod
(@chrisgorrod) reported
@virginmedia @sdb Having very similar issues here too, not far from Huddersfield at WF14. Can access some things but not others. E.g. twitch, slack, hive app, virgin media connect all not working
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Twisited
(@Twisited1) reported
@VirginMediaCorp lets move all our customer service to another country to save money. Also virgin media, lets pick one where they don't speak English that well when most of our customers speak English. waste of time..................
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Abby SD
(@AbbyScholey) reported
@virginmedia They said there was an issue in the area on the phone but it doesn’t say there is on your website (Bd194le). As regards to the heating override it isn’t possible as each smart thermostat has a child lock on which can only be turned off with an internet connection.
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Barwell
(@Barwell93) reported
@virginmedia Sadly not, it shows as no issue in the app unfortunately and the screen i get to is a dead end i cant click anywhere but back from it. All options lead me to this page so far and its rather frustrating.
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Adam Stephens
(@AdamSte72612415) reported
@virginmedia A 22% increase is a joke to a monthly bill investing in your network , but 1GB download speed service constantly gets you less then 500mbs definitely be leaving with this increase.
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Dan Archer
(@dannymike4455) reported
@virginmedia Possibly John, but this is hardly encouraging me to stay. Would you rather I spent an entry tarrif with Virgin Media or go somewhere else. Think about long term gains and customer relations as apposed to short term profits.
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adrian coll
(@adriancoll1) reported
@virginmedia Thanks messaged an hour ago and went thru all the questions and still waiting for a response! For a large company your customer services really suck!