Virgin Media Outage Report in Bathford, Bath and North East Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bathford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bathford, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bathford, England
Latest outage, problems and issue reports in Bathford and nearby locations:
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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J Stan
(@Superstan_92) reported
from
Bristol, England
@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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🚑🌈Josh 🇪🇺👨⚕️
(@1Joshwa) reported
from
Bristol, England
So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!
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Alexandra Powell
(@gingermurkin) reported
from
Patchway, England
@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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Mark Round
(@Fingers247) reported
from
Bristol, England
@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Tina Badley
(@tinabadley) reported
from
Bristol, England
Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
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Alex
(@0JTheJuice) reported
from
Bristol, England
@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍁🇬🇧 فیزان
(@fizankhan1) reported
@amiin_khan @virginmedia Their customer service and communication is absolutely shocking. I left sky because they were equally pathetic. Let me know any recommendations on who to go next to.
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EthanRW
(@ethanrw_yt) reported
@Crux717 @virginmedia this is the reason that I just cant play good sometimes and get kicked out in end game cups because of this crap.
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Neil Clarke
(@NeilClarke1975) reported
@virginmedia so as i have asked for 500mbps service and you have not yet done this, i get £5 per day for each day not done? those are the services i asked to be installed? you have not even installed the 100mbps? and the 8 mths prior where you didn't do the 200mpbs? this is quite a lot
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James Ferrier
(@JamesFerrier2) reported
@virginmedia @virginmedia Please can you give me the exact cause and issue for incident reference F008677552 please. I'd like to know why so long to fix. Thanks.
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Michael Driscoll
(@M_Driscoll_) reported
Hi @virginmedia - eventual spoke to one of your customer services team at 17.30 who couldent help me, when I asked to raise a complaint and to be provided with complaint reference number they hung up on me.
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Goutam
(@Goutam54206511) reported
@virginmedia phone connect to automated voice which said that there is intermittent issues and then disconnected the line. I repeated this in my earlier tweets and how many times have to repeat? It is affecting us a lot - virgin is NOT offering ang help. There is NO ONE to listen to us
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Brett Claxmas ❄️
(@brettclaxton) reported
@virginmedia I've texted repeatedly. I've called repeatedly. Virgin continues to not sort the problem. When I get promised a call back I do not get it. Also fyi discussing this over here rather than DMing just makes it easier for scammers to contact your customers and try and trick them.
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Ryan Anderson
(@ryanstanley22) reported
@virginmedia Can you tell me if there is issues in the South?
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Harrison Brodie
(@HarrisonBrodie) reported
@virginmedia I am now awaiting a call back tomorrow as I am now looking to change provider as this whole experience has been a nightmare. The severe lack of training of your customer service representatives is very frustrating.
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mex
(@mex_fn) reported
@virginmedia how long will it take to get my internet back. Surely I’m reading this wrong. 10am tomorrow. It’s been down since 12 today lol