Virgin Media Outage Report in Bathford, Bath and North East Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bathford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bathford, Bath and North East Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bathford, England
Latest outage, problems and issue reports in Bathford and nearby locations:
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Chloe
(@chloehester) reported
from
Bristol, England
@virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?
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Edwin Walker
(@edwinokli) reported
from
Bristol, England
@virginmedia I have an issue with Bluetooth headphones interfering with WiFi signal. Two pairs of headphones, same result. Is there anything I can do to the router to stop this from happening? It's better when I switch off the 2.4GHz band.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia so disappointed 😞 I was quoted £70 pm all in today now my bill has arrived and it’s £100 and next month you wanted to charge me £277 😳 now sat waiting to cancel the services ! 😡
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@virginmedia internet down in BS8?
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia the lack of urgency from your team dealing with a fraud case is so poor!
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Adam Nieman 💙
(@adamnieman) reported
from
Bristol, England
@jonWturney @virginmedia If only they DID invest in their network. They bought Telewest in a fire-sale many years ago and have spent barely a penny on it. My guess is that they are able to ‘upgrade’ your speed because all of your neighbours have switched to BT, who actually have invested.
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stace_the_face 💙💙💙🎓🎓🎓
(@stace_the_face) reported
from
Bristol, England
@virginmedia saga continues- so their call handler didn’t call me back and now someone’s told me they cancelled my compensation cheque because my account is closed. My account was closed because you couldn’t provide a simple service for 4.5 months and damaged my property.
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Jon K
(@jonki1980) reported
from
Bristol, England
@virginmedia Broadband is down in Bristol BS16. Stopped about 30 minutes - tried rebooting twice on and off included are you aware of any issues? Service Status says no issues - no message on calling 150 #virginmediadown
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)
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Pete Lawrence
(@digthisfood) reported
from
Bristol, England
I cannot believe just how lousy the service is from @virginmedia . Counting down the days to my contract end.
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emma
(@_emmajay_) reported
from
Bristol, England
I’ve seen multiple @virginmedia AD’s with wheelchair users in & every single time my face lights up like a kid at christmas, representation MATTERS & is non-existent for disabled people, this feeling will never get old. ✨
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pete jones
(@brizzleboy) reported
from
Bristol, England
@virginmedia Tried using that contact forms again, still nothing helps, I'll just hang on line for another hour 🤬🤬
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia I have had to email your DPO department again today for an update as it will be 3 weeks tomorrow since last reply. This has been rumbling on for a month. Your customer service is shocking. Who do I need to complain to? @Offcom?
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @virginmedia All of the wi-fi providers are rubbish. I am with BT and had to make several complaints about poor signal. You would be better off with a pay as you go dongle to be perfectly honest.
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Fi Willi
(@fifiifif) reported
from
Bristol, England
AGH! 40 mins waiting on the phone to find out that @virginmedia will not help you understand why the internet service is slow unless you have an Ethernet plugged in... WHO CONNECTS BY WIRE TO THE INTERNET IN THE AGE OF TABLETS AND SMARTPHONE?! Ugh! 😡 #penalised
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LuceHolmes
(@LuceHolmes) reported
The question I’ve asked myself far too many times this year? Why is @virginmedia so ****?! Can’t wait to move providers.
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Nosey Parker
(@NoseyPa13409488) reported
@VirginMediaNews having trouble terminating my service from Virgin Media. Why is ther not this opywhen you log in to your account?
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Mark Reynolds
(@MarkReynolds100) reported
@virginmedia Yes it has been showing issues on the service status page for the last 2 days at least. But that doesn’t solve the problem - this is the least reliable the service has been for quite some time, and not acceptable given what you charge for it
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lisa bridge
(@PrincessLisaSue) reported
@virginmedia good evening. I’ve just had the most unhelpful conversation with a member of your team who (after waiting 2hrs for an answer) rudely hung up on me! I don’t want to ring back and wait 2hrs for someone who can’t even say my name let alone help me!!
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Stuart White
(@stueywhite) reported
@virginmedia hi, I have been trying to call but it is impossible to speak to someone. I have also tried emailing. Nothing back. Our broadband doesn't work properly in some of the rooms. Can you please help?
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Cathal Cleary
(@ctcleary) reported
@virginmedia Nothing has changed. Why can you not fix this basic issue???
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Clive Burt
(@Clive_Burt) reported
@virginmedia As i am a freelance consultant in the NHS, who should my solicitor send the invoice for the time I am spending waiting for your organisation, and thus not working. My charge out rate is £500/day.
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shugster
(@shuglad) reported
Hi @virginmedia just spent 55 minutes on hold trying to cancel/change my contract and then your 'customer service advisers' hang up without speaking Think cancelling is looking the better option now,could you please tell me how I can speak to a person re doing so #UselessVirgin
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niall todd
(@nialltodd82) reported
@virginmedia @NiiNiiFC @Flav_Bateman Your customer service is a disgrace, the worst I've ever come across
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Pauline Lomax
(@RedhillsAnnie) reported
@virginmedia Good customer service would be some one calling me. After at least 22 years of custom. That would at least be helpful.