Virgin Media

Virgin Media Outage Report in Bathford, Bath and North East Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bathford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bathford, Bath and North East Somerset, England 02/03/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bathford, Bath and North East Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bathford, England

Latest outage, problems and issue reports in Bathford and nearby locations:

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia Then you will have a big problem

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

  • emilyunicorns95 ✨Emily✨ (@emilyunicorns95) reported from Bathford, England

    @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

  • Superstan_92 J Stan (@Superstan_92) reported from Bristol, England

    @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • 1Joshwa 🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Bristol, England

    So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

  • gingermurkin Alexandra Powell (@gingermurkin) reported from Patchway, England

    @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

  • Fingers247 Mark Round (@Fingers247) reported from Bristol, England

    @virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • 0JTheJuice Alex (@0JTheJuice) reported from Bristol, England

    @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • fizankhan1 🍁🇬🇧 فیزان (@fizankhan1) reported

    @amiin_khan @virginmedia Their customer service and communication is absolutely shocking. I left sky because they were equally pathetic. Let me know any recommendations on who to go next to.

  • ethanrw_yt EthanRW (@ethanrw_yt) reported

    @Crux717 @virginmedia this is the reason that I just cant play good sometimes and get kicked out in end game cups because of this crap.

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia so as i have asked for 500mbps service and you have not yet done this, i get £5 per day for each day not done? those are the services i asked to be installed? you have not even installed the 100mbps? and the 8 mths prior where you didn't do the 200mpbs? this is quite a lot

  • JamesFerrier2 James Ferrier (@JamesFerrier2) reported

    @virginmedia @virginmedia Please can you give me the exact cause and issue for incident reference F008677552 please. I'd like to know why so long to fix. Thanks.

  • M_Driscoll_ Michael Driscoll (@M_Driscoll_) reported

    Hi @virginmedia - eventual spoke to one of your customer services team at 17.30 who couldent help me, when I asked to raise a complaint and to be provided with complaint reference number they hung up on me.

  • Goutam54206511 Goutam (@Goutam54206511) reported

    @virginmedia phone connect to automated voice which said that there is intermittent issues and then disconnected the line. I repeated this in my earlier tweets and how many times have to repeat? It is affecting us a lot - virgin is NOT offering ang help. There is NO ONE to listen to us

  • brettclaxton Brett Claxmas ❄️ (@brettclaxton) reported

    @virginmedia I've texted repeatedly. I've called repeatedly. Virgin continues to not sort the problem. When I get promised a call back I do not get it. Also fyi discussing this over here rather than DMing just makes it easier for scammers to contact your customers and try and trick them.

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @virginmedia Can you tell me if there is issues in the South?

  • HarrisonBrodie Harrison Brodie (@HarrisonBrodie) reported

    @virginmedia I am now awaiting a call back tomorrow as I am now looking to change provider as this whole experience has been a nightmare. The severe lack of training of your customer service representatives is very frustrating.

  • mex_fn mex (@mex_fn) reported

    @virginmedia how long will it take to get my internet back. Surely I’m reading this wrong. 10am tomorrow. It’s been down since 12 today lol