Virgin Media Outage Report in Trowbridge, Wiltshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Trowbridge come from postal codes BA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (15%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Chippenham, Frome, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Trowbridge |
TV | |
| Trowbridge |
Wi-fi | |
| Chippenham |
Internet | |
| Frome |
TV | |
| Bath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
-
KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone
-
KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
-
Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
-
Owen Barnfather
(@Barnfather) reported
from
Westbury, England
Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
-
Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
-
Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
-
Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
-
Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
-
Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
-
aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
-
Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
-
Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
-
Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
-
Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
emma_tr4_rhinos🦏🇬🇧
(@emma_tr4_rhinos) reported
No sound for full 80 mins no attempt to fix or let us no @SkySports @virginmedia joke of a service
-
David Holmes
(@Sherl06303) reported
@virginmedia Guess what - a bit more weather about and Sky Sports Cricket goes down again. Done all the “it’s your fault/reboot” stuff to no avail. Virgin Media really are pants sometimes.
-
Alex Cossor
(@alexcossor) reported
@virginmedia @KeithFollett I have same issue - on cable TV on virgin media TV box
-
Chris Avery
(@ChrisAv11542658) reported
@IndieB78 @SkySports @virginmedia Come on. SKY, can you change the channel it's on, 504 still not working
-
Larry
(@Larry_200885) reported
Anyone having issues with @SkySports on @virginmedia ? Keeps going off but other channels are fine.
-
Dominic DEAN 📸
(@ddphotograph) reported
Its like living in the dark ages here in Kent. No internet from @virginmedia and no phone signal from @o2
-
DanUyi
(@Dd_iyi) reported
@virginmedia I am being bombarded by your sales agents trying to sell one package or the other to me in disguise to extend my contract. Immediately I tell them about the poor service, they hang up the phone right away. I'll advise people to avoid virgin media -they are out for the money.
-
Serhat Ay
(@serhat_ay_) reported
@virginmedia Doesn’t make any sense,it’s like that for like 4 months-never get stable broadband connection.Even except that auto message there is nothing doing,even didn’t asked where I am reaching from!I still texting this reply from my bloody mobile internet! Virgin Media-never ever again!
-
Ivy Mukherjee
(@JellyIvy) reported
@virginmedia @statusisdown virgin media internet is down since last night. its the 3rd time happening in the last 2 weeks. The customer support team is unhelpful to say the least. Engineer was supposed to come last weekend, but never showed up and never sent a single communication. Why am I paying so much to you if you are going to be down for days?
-
Debra Tomlin
(@tomlin56408) reported
I want everyone to know I have been a virgin media customer for over 15 years. My virginmedia TV service stopped working in March 2025. I logged this with this bots. Thought something would be done. Did the whole thing turn of by switch wait then turn back on. No joy. Logged the