Virgin Media Outage Report in Trowbridge, Wiltshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Trowbridge come from postal codes BA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Bath |
TV | |
| Bath |
Wi-fi | |
| Melksham |
TV | |
| Box |
Total Blackout | |
| Trowbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
-
Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
-
Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
-
Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
-
Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
-
Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
-
Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
-
Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
-
Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
-
Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
-
Sj_carter
(@sarahcarter_sw) reported
from
Bathford, England
@virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.
-
David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
-
Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
-
Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
-
Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
-
Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
-
Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
-
Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
-
Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
-
✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
-
Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Iwhyte85
(@Lipsy198) reported
@VMSportIE Do I have to be a virgin media customer to watch the United match ?
-
Les Crisp
(@crisp_les) reported
@virginmedia That price of £50pm is not competitive. I have been a customer for over 30 years, do you not want to keep existing customers?
-
Tim Sluman
(@iljs8966) reported
@virginmedia Hi, customer care, faults, pre install and installations.
-
Les Crisp
(@crisp_les) reported
@virginmedia I think that is called a Fobb Off! You really are not interested in helping are you. I will be going elsewhere. Thank you so much for your help. Any bad publicity I can give you I will.
-
🏆Alan Stewart🏆
(@SaintlyChild) reported
@virginmedia @virginmedia 6 weeks now with our TV not working. Unable to speak to anyone or get in contact with you. Do you think this is acceptable?
-
Mr Larkman
(@MrLarkman) reported
@virginmedia I’ve never been able to register
-
claire chesters
(@poppy73girl) reported
@virginmedia What has caused such a severe outage?
-
Victoria Sullivan
(@victoriaplum71) reported
@virginmedia your customer services are appalling. Job assigned today and not assigned to a tech, been going round in circles on the phone, been LIED to by your employees and been RUDE to! Now off to cancel your services.. 🤡
-
Fi
(@madfiona33) reported
@virginmedia Hi no change since the post and using the link it keeps saying can't check your service right now 🙃
-
Emily Biggs
(@Emz4316) reported
@virginmedia Do not ever go with Virgin Media a horrible company to deal with! Raised a complaint with them promised a call back that never happened! Had my internet installation delayed by 2 weeks! Me and my partner both work from home 100% of the time!!! Useless! Nobody cares!