Virgin Media Outage Report in Trowbridge, Wiltshire, England
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The latest reports from users having issues in Trowbridge come from postal codes BA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Bath |
TV | |
| Bath |
Wi-fi | |
| Melksham |
TV | |
| Box |
Total Blackout | |
| Trowbridge |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
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Sj_carter
(@sarahcarter_sw) reported
from
Bathford, England
@virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CHAD
(@ChadPFC) reported
@virginmedia Recently my hub has been so weak. My wifi signal is awful around the house & both @ring_uk devices are shocking. The ring camera is just yards away & yet it offers me 6 neighbour wifi’s & not my own & is now offline. How can neighbours wifi be stronger than my own?
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Kevin de la Isla O'N
(@KevdelaIsla) reported
@virginmedia over 3 weeks with terrible internet - it’s been bad since the beginning of the year but currently nothing streams correctly. Why pay for a service that does not work. All of Patrick street has been like this and nothing gets done. #disgrace #virginscam #broadband
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TEQUILA Dogwood
(@binzy66) reported
@virginmedia No errors just weak signal and hub is in next room!
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Mr.E
(@MrKenE) reported
@virginmedia I can help the P.I.T team to get the permissions as I think the external company may have made applied for the permissions in the wrong place. All I would like is for a to manager call So this can be sorted out quickly as it has now 9 weeks. I need internet
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Karen McGowan
(@Karen_McGowan32) reported
@virginmedia I called twice last week, over 40 mins on hold each time & was assured on both occasions I was fully paid up, no o/s amount due/to issue then I receive another bill I can't open. Im sorry but really, you want me to call again?? How much spare time do you think a person has.
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toastykombat
(@toastykombat) reported
@Plusnet Hi, please can you replace my current internet? @virginmedia do not understand customer service and refused to assist despite my complaint. I'll send across my details separately.
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𝖍𝖔𝖓𝖊𝖞 𝖎𝖙𝖆𝖉𝖆𝖐𝖎𝖒𝖆𝖘𝖚
(@darker_offing) reported
@virginmedia you have been taking advantage of my disabled dad for money and your help team has not been helpful at all. my dad got a call months ago that pressured him into £40 extra a month. He is a single parent, disabled and has depression and you took advantage of him.
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HeatherLaraTV (on Fanhouse!) 🏠
(@HeatherLaraTV) reported
@DataWolfAlpha @virginmedia they have the best *highest* speeds but they are NEVER reached. trash company.
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Lizzie Fenner
(@lizziefenner) reported
@virginmedia our connection is down. I’ve managed to book an engineer but can’t log in to manage the appointment as I can’t remember my password. You don’t recognise my email when I try and reset. I’ve now tried to re-register and you’re saying I’ve left and can’t. Help?!
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Richard Astley
(@LongshanksE10) reported
@virginmedia Hi there. Our router seems to be working but we have no broadband service in Bishop’s Stortford. Are you have signal issues there please?