Virgin Media outages and service status in Trowbridge, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Chippenham, Bath, and Frome.
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Harry Maw (@MorefromMaw) reported from Bathford, England@virginmedia What do you think my problem has been this whole time? No one will answer me
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Jon Hackett (@JonHackett) reported from Steeple Ashton, England@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Jon Godfrey (@jongodfrey) reported from Saltford, EnglandI can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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captain chungus™ (@Yarrhful) reported from Melksham, England@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Lyn Taylor (@lyntaylor55) reported from Southwick, England@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Robert LW (@RJLW) reported from Frome, EnglandAbsolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Antony Moore (@amooreict) reported from Bathford, England@BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Sam Osbiston (@SamOsbiston) reported from Melksham, England@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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Jon Taylor (@jon_p_taylor) reported from Bathford, England@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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David Newton (@RoarSoundsBath) reported from Bathford, England@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Roland Millward (@RolandMillward) reported from Trowbridge, England@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CliveR (@CliveR39) reported@virginmedia In this digital era how long will this fix take to apply? I want to watch the sport on the TV screen NOT on computer or mobile device!
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cheryl blake (@BlakeyCb48) reported@virginmedia But where paying for a service that isn’t working it’s not just a local loss it’s all over
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Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported@virginmedia @stephenm68 Ha you can’t even issue your flagship box in certain areas for lack of infrastructure ffs
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andrea stevenson (@AngeStevenson) reported@virginmedia That’s the exact same thing you’ve been saying to everyone for a while now. When will it roughly be fixed? Never had a problem until you switched me over to the 360 on renewal. Is there a way to see dates on the tv guide on individual programmes so we know when they were released
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Gary Adams (@GazzaAdams) reported@UKDan86 @virginmedia I have read the T&Cs, Dan. Working from home isn't the basis of my complaint — paying for a broadband service that's been repeatedly intermittent for four weeks is. Virgin Media themselves acknowledge an ongoing fault. Whether I use my connection for work, Netflix or watching cat videos is irrelevant to expecting the service I'm paying for to actually work.
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Nitroman 🇬🇧🇺🇸 (@Nitromanuk) reported@TheFreds I've been with O2 since the very beginning and never had a problem. Even better now they've teamed up with virgin media.
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The Yellow Head (@marcwalby) reported@IainSankey @virginmedia Interesting, this was going to be my move in October. I have never used the phone line and we don't watch any of the Virgin TV stuff. Was it really that hard to get just Broadband?
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Utugg Umwer (@UtuggUmwere43v) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Meersham (@Schmuley_Schlo) reported@heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years
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Sandy Moore (@SandyMo45739639) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies