Virgin Media outages and service status in Trowbridge, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (29%)
- Wi-fi (29%)
- TV (29%)
- E-mail (14%)
The latest reports from users having issues in Trowbridge come from postal codes BA14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Corsham, and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Internet | 9 days ago |
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Volley Design (@volley_design) reported from Trowbridge, EnglandAnyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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KB (@kadenbatt) reported from Warmley, England@virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Yiddo1982 🐓 (@621_karl) reported from Warminster, England@virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.
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Jon Taylor (@jon_p_taylor) reported from Bathford, England@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Jon Hackett (@JonHackett) reported from Steeple Ashton, England@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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captain chungus™ (@Yarrhful) reported from Melksham, England@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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David Newton (@RoarSoundsBath) reported from Bathford, England@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Sarah Wolf (@sarahmwolf74) reported from Frome, England@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Owen Barnfather (@Barnfather) reported from Westbury, EnglandHad terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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Nathanial Sydenham (@NatSydenham) reported from Bathford, England@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kellyann (@kellyan99166027) reported@virginmedia since 1pm yesterday afternoon we have been told that the problem is being fixed. Every time the estimated time comes up you change it again. We have little to no information about what’s happening. Could you please advise on when. It will be corrected ?
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BZSM1TH (@BazingaSmth) reported@virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon
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theo Johnson ⸆⸉ (@theojamesjohno) reported@virginmedia wanna sort ur **** out? wifi it’s constantly down it’s a joke been off for 4 days now
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Cambridgewater.x (@cam_bridgewater) reported@vmbusinesshelp @vmbusiness . Just "upgraded" to Voom 1 gig from 500. Speed slower than previously. Called technical .. they did some fault clearing and told me to reboot router, now I have no internet at all. Technical can't help reverse the error as they don't have full access .. unbelievable. Worst service ever. How can a technician make things worse and then tell me an engineer will be with me Monday ..
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Diplo (@loldiplo) reported@virginmedia Already got one booked in. I will be complaining however as you already are charging a substantial amount for a service you’re clearly incapable of providing.
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Frank 🇬🇧 💎 (@PureSesh48) reported@grok how many times have I reported. Virgin media being down on this account?
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Marko Polo (@MarkoPoloG1889) reported@virginmedia Sort your broadband out for **** sake you charge a lot of money for uour services yet provide a sub standard product it is a disgrace get it sorted
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John Quinlan (@speeednet) reported@virginmedia I have had a rubbish service for months. Late last year an engineer knocked on the door and said because of a technical problem he had to replace the feed to my house, later informed me he couldn't because of a problem with the ducting. Fast forward to March 26, I get a text saying he is coming 16/03 no show, no explanation no apology. Next text says he will be there 27/04 no show no apology. The last three days the modem/router reboots about every five minutes, phoned again on Sunday explained and the techy advised me can't do anything until 20th June. This is not acceptable, I have been trying for two days to get onto your site, I am told you are sending a confirmation email which never arrives, subsequently I cannot contact the company. Just so that you know I have had enough and will be looking to replace the service ASAP. If I have any contract outstanding, I will see you in court.
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Lady linda jane The Extremist (@Pollo1Lindajane) reported@christobinsings @virginmedia 3 hours later no refund cant find someone to cancel absolute joke of a company @virginmedia
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Mr Onion (@DanielRobe94975) reported@virginmedia Why can't I login in. In a constant verification loop between the website and my email address.