Virgin Media

Virgin Media Outage Report in Trowbridge, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Trowbridge, Wiltshire, England 11/21/2025 07:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Trowbridge, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Bath and Melksham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath TV
United KingdomBath Wi-fi
United KingdomMelksham TV
United KingdomBox Total Blackout
United KingdomTrowbridge Internet
United KingdomFrome Internet

Community Discussion

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Virgin Media Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • VelocityRockFM Andy Wrintmore (@VelocityRockFM) reported from Frome, England

    @virginmedia why have you been so awful the last 6 months?

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

  • sarahcarter_sw Sj_carter (@sarahcarter_sw) reported from Bathford, England

    @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

  • volley_design Volley Design (@volley_design) reported from Trowbridge, England

    Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!

  • tyokischild Dominic Ellison (@tyokischild) reported from Frome, England

    After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

  • amooreict Antony Moore (@amooreict) reported from Bathford, England

    @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • Yarrhful captain chungus™ (@Yarrhful) reported from Melksham, England

    @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

  • BrookesComms Mark Brookes (@BrookesComms) reported from Frome, England

    @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?

  • RoarSoundsBath David Newton (@RoarSoundsBath) reported from Bathford, England

    @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • loulabelle_moi Loulabelle (@loulabelle_moi) reported

    @virginmedia how do I book a technician? I need some old wiring disconnected from your box at front of house that is no longer used. Don’t want to do it myself in case I cause an issue. Thanks

  • cheekybunbuns SplinteredRose (@cheekybunbuns) reported

    @virginmedia services down in Manchester? Crappy TV and no internet or phone line at all...... detector says it on TV that should be down but that's no true at all.

  • JoeLouisAVFC Joe (@JoeLouisAVFC) reported

    @virginmedia I was told I would receive a call back three times now…I’m still waiting! 🤨 I would just like my issue regarding my new contract/bill that you offered ME, resolved or I will just leave and look elsewhere. #VirginMedia

  • Christo62584173 BR1NGTH3P4YNE (@Christo62584173) reported

    @virginmedia And all we get is "Well we can let you leave without paying the termination fee" What a load of ****. That sentance proves that you guys dont give a **** about customers and that Virgin as a company is just a MONEY grabbing bastards. CEO Needs sacking

  • jen_doig Jen Doig (@jen_doig) reported

    @virginmedia any known issues in Irvine? Myself and at least two neighbours have no Internet. Been on and off since Friday lunch, not good when I work from home. I'm also missing a couple of channels that say error w02.

  • Caryzzl82 Oracle Us #liveslowlivelong (@Caryzzl82) reported

    @virginmedia Any news? Sitting at home with no signal still.

  • Rachel_Mayhew Rachel Mayhew (@Rachel_Mayhew) reported

    @virginmedia Disappointed to hear it takes 45 working days from disconnection for you to issue a significant refund to a long term customer. Absolutely no need for it, BACS payments clear in 3 working days! #refund #delay

  • thedarkmitchell thedarkmitchell (@thedarkmitchell) reported

    @virginmedia About 2 hrs ago. No response and I'm too busy to spend another 2hrs on the phone trying to explain all over again. Absolute farce. I've had enough of your pathetic service.

  • suddenwarm Satis-faction (@suddenwarm) reported

    @virginmedia "Service bill" when u cancell ur contract on day 2, didn't activate service & not even bothered to open to kit box. What exactly are u trying to scam here?

  • smjacobs78 Shaun Jacobs (@smjacobs78) reported from Manadon, England

    @virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her