Virgin Media Outage Report in Trowbridge, Wiltshire, England
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The latest reports from users having issues in Trowbridge come from postal codes BA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Internet | |
| Bath |
Internet | |
| Frome |
TV | |
| Trowbridge |
Internet | |
| Trowbridge |
TV | |
| Bath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leilah Boyce
(@inawemrsb) reported
@virginmedia Still can’t complain or leave! Your service is a joke. Your tests keep proving there is a problem. It’s awful.
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J Calvert & A Bates
(@JulieAdamFilms) reported
@virginmedia When is the outage in SE1 likely to be fixed? Difficult to work without internet.
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🐚
(@eldritchterror8) reported
@JarlRobinKyrie @virginmedia There’s never an issue. I really enjoy talking to a bot that does broadband checks and hangs up the phone line. What happened to people? I can’t talk to an adviser because there isn’t enough staff.
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Annie Wallace
(@anniewallace) reported
@chellebyville86 @virginmedia Yup… I use it just as a modem and add my own router to it. Pain in the *** but it’s better than their terrible ‘superhubs’
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stuart
(@stuartwimble) reported
Is this a joke for days I can't watch anything it keep cutting out #BetterConnected please read your comments as they all bad @virginmedia
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Tractorboy78
(@Tractorboy7881) reported
@BoabieSinclair @virginmedia Same with me. I’m sure their out of country external contracted services are told to hang up if you need help or try to cancel as it happens every time.
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Carlos Main
(@GoumisJosh) reported
@virginmedia This is so ironic. We have been having problems with you for months, you refuse to do anything and now you sell yourself saying you're the fastest in the UK? I don't think 💅🏼 #virginmedia #virginmediadown
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Jane Common
(@JaneCommon) reported
Hi @virginmedia any chance you could reimburse me for the three days I’m going to be without Internet.. went down yesterday and no engineer appointments until Wednesday. I’m freelance, wfh. Gonna have to buy a lot of coffees!
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Justin
(@J4Y_DEE) reported
@virginmedia Virgin what’s happened to our #broadband Usually 300mbps currently on 38mbps. Hardly Vrooooom Please fix it.
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Michelle Bahan MUA
(@chellebyville86) reported
Finally getting @virginmedia in our area and getting super fast broadband, only for the router you supply to be soo bad that I can’t even get internet upstairs in my modern house! Your solution to pay even more money for something that should come as standard! #joke #badservice