Virgin Media outages and service status in Trowbridge, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Trowbridge, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 27, 12:18 AM GMT+1.
- TV (62%)
- Internet (31%)
- Total Blackout (8%)
The latest reports from users having issues in Trowbridge come from postal codes BA14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Bath, Trowbridge, Frome, Westbury, and Corsham.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 12 hours ago |
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Internet | 1 day ago |
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Internet | 3 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! ๐ฅณ ๐ ๐
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Jon Taylor (@jon_p_taylor) reported from Bathford, England@virginmedia is the gift that keeps on giving. What does this even mean: โWe know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.โ #priceless
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as itโs bad with every number and even on VoLTE.
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
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Lee Stone (@leesto) reported from Bathford, EnglandI see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine ๐ค Login with checker: There's a known fault in your area.
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โจEmilyโจ (@emilyunicorns95) reported from Bathford, England@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? Weโve been living in our flat since 27/09/21 and still nothing. Weโre on the free plan and weโve heard and had nothing, please help! Thank you.
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia the 0345 454 1111 number just doesnโt work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Mark Scott (@markscott) reported from Trowbridge, England@virginmedia Then you will have a big problem
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Sam Osbiston (@SamOsbiston) reported from Melksham, England@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Joe ๐ ๐บ๐ฆ (@joeh90429) reported from Trowbridge, England7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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Jon Hackett (@JonHackett) reported from Steeple Ashton, England@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasnโt as promised....
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Paul Terry (@SurrealPaulT) reported from Bathford, England@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Andy (@andy_williams27) reported from Trowbridge, England@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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Mark Scott (@markscott) reported from Melksham, England@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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๐๐๐๐๐๐๐ ๐ผ๐๐๐๐ ๐ (@NoWireHangers) reported from Bromham, England@SiOrme @virginmedia Go elsewhere. They are the worst.
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Mark Scott (@markscott) reported from Trowbridge, England@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Skids (@drdjmarks) reportedI've had half a dozen or so emails from @virginmedia in the last 6 months offering me a new hub at no extra cost. Each time I'm asked to click the link to order, but each time it merely takes me through to my current service status with no option to order? Extremely annoying.
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liam (@liamsimo95) reported@virginmedia sort your ******* wifi out you pack of useless ***** how hard is it to provide the best service?
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JC (@SaffaJC) reported@virginmedia been on a call for over 5 hrs. They messed up my details with O2 now I pay for an account I canโt access have no SIM card for. The most pathetic customer service ever. I video recorded at lest an hour of the conversation to upload to tic tok
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steve smith (@true_faith586) reported@virginmedia Nigh on impossible to get through to your customer services. Agreed a new much cheaper broadband deal with you earlier in the year but I'm STILL being charged the OLD price for the OLD deal ๐ก
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Mark Swinglehurst ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@Swinney_10) reported@virginmedia had a text to say broadband and TV should be back on, but nothing been on since yesterday in the SA5 area, can you explain what's happening as the time keeps being moved forward on the issue checker
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Paul Hulse (@paulpresenteruk) reportedCanโt believe the amount of intermittent issues of late with @virginmedia itโs really not acceptable at all!
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Peter mcclurg (@peter_mcclurg) reported@virginmedia I am assuming there will be refund credited to my account as this issue has been ongoing for over 21 days. It is utterly dreadful service and so frustrating.
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Katy โ๏พ.*๏ฝฅ๏ฝก๏พโ๏พโพ .โญห ๐โโฌ๐๐ (@celestialdawwnn) reported@virginmedia broadband has been down all day in da14, when is this expected to be resolved? Thank you
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Jon Phillips (@JonPhil86828440) reportedOf course my @virginmedia service goes down when I am trying to watch Roland Garros!!!
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Lee (@leemanchester05) reported@virginmedia Internet has been down for a few hours in Salford, hope itโs getting fixed soon!!