Virgin Media outages and service status in Trowbridge, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Trowbridge, including 8 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 4:29 PM GMT+1.
- TV (73%)
- Internet (18%)
- Total Blackout (9%)
The latest reports from users having issues in Trowbridge come from postal codes BA14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Frome, Westbury, Corsham, and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Total Blackout | 18 hours ago |
|
Trowbridge
|
TV | 21 hours ago |
|
Frome
|
TV | 22 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Charlie Murray (@Kranitoko) reported from Chippenham, EnglandStill waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Owen Barnfather (@Barnfather) reported from Westbury, EnglandHad terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Lyn Taylor (@lyntaylor55) reported from Southwick, England@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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captain chungus™ (@Yarrhful) reported from Melksham, England@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Roland Millward (@RolandMillward) reported from Trowbridge, England@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
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Volley Design (@volley_design) reported from Trowbridge, EnglandAnyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Mark Scott (@markscott) reported from Melksham, England@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Jon Godfrey (@jongodfrey) reported from Saltford, EnglandI can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Andy Wrintmore (@VelocityRockFM) reported from Frome, England@virginmedia why have you been so awful the last 6 months?
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Sarah Wolf (@sarahmwolf74) reported from Frome, England@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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Lyn Taylor (@lyntaylor55) reported from Southwick, England@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Andy (@andy_williams27) reported from Trowbridge, England@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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David Newton (@RoarSoundsBath) reported from Bathford, England@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England@SiOrme @virginmedia Go elsewhere. They are the worst.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Baker (@NigelBak3r) reported@jmstocka @virginmedia Website never works properly, you get so far then it goes off.
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J Corbi (@JCorbinHus) reported@virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!
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lou pitt 🤓 (@loopyloupy) reported@virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****
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Karrie (@KarrieboKarrie) reported@virginmedia The amount of money you charge with 0 customer service when things go wrong. Account non existent when I try to log in. No one answering phone.
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Richard Davies (@RichardDavies20) reported@darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running
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Anna Maliniak (@AnnaMaliniak) reported@BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.
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Sab Singh Saroya (@Sab_LFC) reported@virginmedia never experienced a more dis-jointed, unsatisfactory installation experience (installation delayed another 4 weeks on top of 7 weeks I have already waited) with any other service provider ever.
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Darren Green (@darreng3007) reported@virginmedia Had a new box delivered and installed today, since installation all channels are unavailable with code 100:70 being shown on screen. Been waiting for a response since 2:15pm and still no contact from either the quoted phone number or web messaging system, very poor service.
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Dave (@Dave_Syracuse) reported@virginmedia your WiFi is still not working. Please sort it out.
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Samuel Williams (@SamuelWill64467) reported@DanAaronTaylor @virginmedia I had this issue and MEGANCODE took care of it.