Virgin Media outages and service status in Trowbridge, England

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Trowbridge, England

The most recent Virgin Media outage reports came from the following cities: Bath, Trowbridge, Frome, Westbury, and Corsham.

City	Problem Type	Report Time
Bath	TV	4 days ago
Bath	Internet	5 days ago
Bath	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

• 
  Jon Hackett (@JonHackett) reported 2 minutes ago from Steeple Ashton, England

  @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

• 
  Matthew Butler-Hart (@MButlerHart) reported 3 minutes ago from Frome, England

  @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

• 
  Harry Maw (@MorefromMaw) reported 3 minutes ago from Bathford, England

  @virginmedia What do you think my problem has been this whole time? No one will answer me

• 
  Jon Taylor (@jon_p_taylor) reported 4 minutes ago from Bathford, England

  @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

• 
  Antony Moore (@amooreict) reported 9 minutes ago from Bathford, England

  @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

• 
  Mark Scott (@markscott) reported 11 minutes ago from Trowbridge, England

  @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

• 
  Volley Design (@volley_design) reported 12 minutes ago from Trowbridge, England

  Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

• 
  Sj_carter (@sarahcarter_sw) reported 13 minutes ago from Bathford, England

  @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

• 
  Andy (@andy_williams27) reported 19 minutes ago from Trowbridge, England

  @virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.

• 
  Adam Crawford (@AdzCrawford2003) reported 22 minutes ago from Bathford, England

  @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

• 
  Owen Barnfather (@Barnfather) reported 24 minutes ago from Westbury, England

  Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

• 
  Charlie Murray (@Kranitoko) reported 29 minutes ago from Chippenham, England

  Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

• 
  Jon Wort 🇺🇦 (@Tofrek) reported 38 minutes ago from Chippenham, England

  @virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.

• 
  David Newton (@RoarSoundsBath) reported 42 minutes ago from Bathford, England

  @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

• 
  𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported 43 minutes ago from Bromham, England

  @SiOrme @virginmedia Go elsewhere. They are the worst.

• 
  Mark Brookes (@BrookesPics) reported 46 minutes ago from Frome, England

  @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

• 
  Mark Brookes (@BrookesComms) reported 47 minutes ago from Frome, England

  @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

• 
  Mark Scott (@markscott) reported 51 minutes ago from Melksham, England

  @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

• 
  Adam Crawford (@AdzCrawford2003) reported 53 minutes ago from Bathford, England

  @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

• 
  Adam Crawford (@AdzCrawford2003) reported 58 minutes ago from Bathford, England

  @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  d_f1888 (@df1888) reported 5 minutes ago

  @virginmedia @LutzSchueler We’ve been trying to have VM install fibre bb to our home after multiple postponements, numerous phone calls, raising 3 complaints, even emailing the CEO office(who haven’t responded) we are still waiting for the service to be installed.

• 
  phillip stapley (@phillipstapley) reported 7 minutes ago

  @virginmedia response to my problem is terrible.. Please contact me!!

• 
  MeeMaaOnAMission (@spirit_evolving) reported 10 minutes ago

  Looks like a lot of people don’t have internet or tv @virginmedia all over the country. 4 the past 2 weeks the service has been diabolical yet @virginmedia have not issued a statement. I’m disabled & kids r gamers so looks like I’m about to switch providers. ANY RECOMMENDATIONS?

• 
  🌸 🙀 Teresa Cooper (@Teresacooper) reported 10 minutes ago

  @virginmedia Virgin media still down 18 hours later

• 
  megb (@Gbarch1) reported 11 minutes ago

  @virginmedia Ok, how about replying to my many messages? We are close to the 48 hour compensation deadline for loss of service and with an apparent 'fix' planned for Monday at 12 you are going to owe alot of people.

• 
  Eimhéar Murphy (@EimhearMurphy) reported 12 minutes ago

  @LitterOlivia @PeteUK7 @virginmedia I remember having them when I was at uni! Their service was horrendous and signal was diabolical. Never went near them since.

• 
  Alissa (@Alissa_SarahLou) reported 13 minutes ago

  @virginmedia When are you going to issue a formal statement on the nationwide outage. Cm16 area been out since last Thursday, but for others I can see it's been a lot longer. Do right by your customers and issue a statement.

• 
  Potato Witch (@spudmagic) reported 17 minutes ago

  @PeteUK7 @virginmedia It was several years ago and I didn't pay you a penny. I was sharing the story to warn others about using your ****** company. Please **** off, particularly with your automated trash replies.

• 
  Rebecca (@RumouredRebecca) reported 18 minutes ago

  @virginmedia No thanks. We are switching to Sky in 12 days. The bill is extortionate and the service abysmal. Appreciate the message though

• 
  Mark (@MarkTHFC92) reported 19 minutes ago

  @virginmedia Hey, is there legit an area issue in PR5 8JE? Your test page often just makes stuff up. Having issues today so want to know if its me or you