Virgin Media Outage Report in Trowbridge, Wiltshire, England
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The latest reports from users having issues in Trowbridge come from postal codes BA14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Internet | |
| Trowbridge |
Internet | |
| Bath |
Internet | |
| Frome |
TV | |
| Trowbridge |
Internet | |
| Trowbridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
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Sj_carter
(@sarahcarter_sw) reported
from
Bathford, England
@virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Antony Moore
(@amooreict) reported
from
Bathford, England
@BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TenaciousDeeGaming
(@TenaciousDeeX) reported
@virginmedia No, I don't want "help and tips on how to get the best out of my service", I want my upload to not tank to zero between 4pm and 6pm like it's done for the past two days, disrupting my work, while I'm paying you for this service. I want to speak to a human to fix it, with urgency.
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Ian Solo
(@IanSolo75) reported
@virginmedia I have attempted to speak to the team once again today and was made a derisory offer for over two months of terrible internet service/inconvenience and bad customer service then which your manager 779436 said that no one else at virgin will speak to me again. Is this true?
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Ian Stone
(@Stoney79_is) reported
@virginmedia Yup, they still don't work. Like everything else virgin, looks great doesn't work.
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Marcus Burns
(@mburns8692) reported
@virginmedia @woodyinwoodley Hi Virgin Media, mine has been down since the storm yesterday, at least 20 hours now and counting. I work from home in Kew and only signed up to Virgin a couple weeks ago so am pretty shocked we are having such a huge issue already… I can’t do my job as it stands..
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Baa Bar Jinks
(@jinks_bar) reported
I was warned by @BTGroup that @virginmedia Customer Service were bad. I thought they can't be that bad, but OMG they're even worse. I wasted 40 minutes yesterday to be told to phone the same number again - no thanks. Been waiting an hour for an online chat. Dreadful.
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Col Gray 🤘🏻
(@pixelscol) reported
@virginmedia Every 18 months I have to go through hoops to try and even get close to the SAME price you give your new customers You expect me to pay £25 a month more! I've been a broadband customer of yours since you purchased Blueyonder. 20+ years Is loyalty worth nothing?
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who_me
(@sablueeyedboy) reported
@virginmedia What a Suprise !!! Another day, another issue. Now we have a fault on Virgin Media TV. Honestly RUN as fast as you can from getting this product. I called and all the can say is there is a TV issue in my area
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Karl
(@karlstoney) reported
So @virginmedia we moved to a non virgin area, we confirmed you'd cancel the service. The notes on the account show that agreement but it was never actioned, now my partner has a missed payment on her credit record, and a debt collection company chasing. What are you playing at?
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StillTotalymad
(@maximus2675) reported
@virginmedia so you still denying that there is a problem with your internet and telling customers it ok from what you can see, but you are not at the end of the crap service you are giving out are you, just a bunch of clowns who know nothing about information technology!
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⚫️ Sabrina Branwood 🔶
(@SabrinaBranwood) reported
@virginmedia Hi, I’m having issue with my connect app not findin my hub. I got given a pod to try help but then it stopped workin so I tried to reinstall it but I can’t because the connect app can’t find my hub again an it’s drivin me bonkers🙈 The issue with not findin the hub keeps happenin