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Virgin Media

Virgin Media outages and service status in Trowbridge, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 28, 7:23 AM GMT+1.
  • 29% Internet (29%)
  • 29% Wi-fi (29%)
  • 29% TV (29%)
  • 14% E-mail (14%)

The latest reports from users having issues in Trowbridge come from postal codes BA14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 4: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Trowbridge, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge, Corsham, and Bath.

CityProblem TypeReport Time
Trowbridge Internet 6 days ago
Corsham Internet 14 days ago

Community Discussion

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Virgin Media Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • Doddstar79
    Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

  • Yarrhful
    captain chungus™ (@Yarrhful) reported from Melksham, England

    @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

  • JonHackett
    Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

  • RolandMillward
    Roland Millward (@RolandMillward) reported from Trowbridge, England

    @virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.

  • Tofrek
    Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • ChristoffLowe
    Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • leesto
    Lee Stone (@leesto) reported from Bathford, England

    I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.

  • SamOsbiston
    Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • sarahmwolf74
    Sarah Wolf (@sarahmwolf74) reported from Frome, England

    @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

  • kadenbatt
    KB (@kadenbatt) reported from Warmley, England

    @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

  • RJLW
    Robert LW (@RJLW) reported from Frome, England

    Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

  • NatSydenham
    Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • JonHackett
    Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....

  • jimajames
    Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • VelocityRockFM
    Andy Wrintmore (@VelocityRockFM) reported from Frome, England

    @virginmedia why have you been so awful the last 6 months?

  • RoarSoundsBath
    David Newton (@RoarSoundsBath) reported from Bathford, England

    @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

  • emilyunicorns95
    ✨Emily✨ (@emilyunicorns95) reported from Bathford, England

    @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

  • lyntaylor55
    Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!

  • sarahcarter_sw
    Sj_carter (@sarahcarter_sw) reported from Bathford, England

    @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Aaron1576174
    Iptv Smarter Pro 📺 (@Aaron1576174) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • PeteBradders
    Pete Bradbury (@PeteBradders) reported

    @virginmedia @NatGeoUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

  • seanhanlon77
    Sean Hanlon (@seanhanlon77) reported

    @SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky

  • BryMillan
    Bryan Millan (@BryMillan) reported

    Every Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!

  • kcblades
    Kevin Blades (@kcblades) reported

    @virginmedia NE28 broadband appears down. I work from home. So any updates?

  • marcleigh
    Marc (@marcleigh) reported

    @o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify

  • 2cakesdakes
    twocakesdakes (@2cakesdakes) reported

    @virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?

  • rouse_sue
    Sue Rouse💙 🇺🇦 (@rouse_sue) reported

    @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

  • KayCee312898473
    ohsandra70 (@KayCee312898473) reported

    @virginmedia increased bill to £70 but internet service is crap!

  • saoirseisla
    Isla (@saoirseisla) reported

    My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.