Virgin Media outages and service status in Trowbridge, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Chippenham, Bath, and Frome.
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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๐๐๐๐๐๐๐ ๐ผ๐๐๐๐ ๐ (@NoWireHangers) reported from Bromham, England@SiOrme @virginmedia Go elsewhere. They are the worst.
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Jon Wort ๐บ๐ฆ (@Tofrek) reported from Chippenham, England@virginmedia Canโt access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Jon Taylor (@jon_p_taylor) reported from Bathford, England@virginmedia is the gift that keeps on giving. What does this even mean: โWe know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.โ #priceless
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Jon Hackett (@JonHackett) reported from Steeple Ashton, England@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasnโt as promised....
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Lyn Taylor (@lyntaylor55) reported from Southwick, England@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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David Newton (@RoarSoundsBath) reported from Bathford, England@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Sam Osbiston (@SamOsbiston) reported from Melksham, England@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia No. Iโm not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across ๐คฌ๐คฌ
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Jim James ๐บ๐ฆ (@jimajames) reported from Trowbridge, England@dnhdesign @virginmedia Completely agree with the repetition issueโฆCRM should capture these. And the time costs more than the actual billsโฆ
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Mark Scott (@markscott) reported from Trowbridge, England@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Joe ๐ ๐บ๐ฆ (@joeh90429) reported from Trowbridge, England7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Mark Scott (@markscott) reported from Melksham, England@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Antony Moore (@amooreict) reported from Bathford, England@BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.
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Jon Wort ๐บ๐ฆ (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Sj_carter (@sarahcarter_sw) reported from Bathford, England@virginmedia Are you kidding???? Iโve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesnโt own a mobile.
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Andy (@andy_williams27) reported from Trowbridge, England@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! ๐ฅณ ๐ ๐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Ladbroke (@JamesLadbroke) reported@europa I had @virginmedia once. The worst service I have ever had. Cancel. @VirginMediaIE
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Susan Harding ๐ฉต ๐ฌ๐ง (@SusanHarding28) reported@Bebs1000 @vodafone Left them a long time ago! Shocking company with customer service equal to that of Virgin Media ๐
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alan holt (@alanholt7) reported@virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day
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Dale Ash (@discoDA1875) reported@virginmedia Sky Sports Plus not working. Sort it out.
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Adrian Oso (@AdrianOso7) reported@virginmedia I've sent private messages and they just ask me to call VM and get an engineer in. The engineer's conclusion seems to be that it's not worth the effort to extend the network by 10 metres, via a footpath which I own. And that's bang in the centre of a village right outside London.
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Martin Jones (@MHartleyJones) reported@virginmedia OK Thanks. A technician will be visiting us tomorrow, though I suspect that the fault is in your exchange switch. My point is that you should keep repairs and sales separate. A customer with a serious phone problem is unlikely to buy extra services at that time.
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John Bhoy Walton (@walton_bhoy) reported@virginmedia 33 mins on the phone to be told the engineer who was out on 24/072026 did not fix my issue but told me it was shocking really bad
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Rationalist44 (@rationalist44) reported@andyburnham You might like to add VIRGINMEDIA to your list of organisations that do everything they can to prevent customers ending contracts. They are THE WORST.
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Paul (@paul_gibbo921) reported@virginmedia @Bomber19631 Been really bad as of late canโt wait to leave
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Darc Knight (@DarcKni68649817) reported@andyburnham It is the truth. Virgin subscription from ยฃ85 to ยฃ254 a month because contract expired and theyโll never contact you. This is affecting millions of people @virginmedia. He is attending to the truth about what is affecting people.