Virgin Media Outage Report in Trowbridge, Wiltshire, England
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The latest reports from users having issues in Trowbridge come from postal codes BA14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Internet | 30 days ago |
|
Devizes
|
Internet | 2 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Bath
|
Internet | 3 months ago |
|
Frome
|
TV | 4 months ago |
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
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✨Emily✨ (@emilyunicorns95) reported from Bathford, England@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Mark Scott (@markscott) reported from Melksham, England@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Lee Stone (@leesto) reported from Bathford, EnglandI see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Mark Brookes (@BrookesPics) reported from Frome, England@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Mark Scott (@markscott) reported from Trowbridge, England@virginmedia Then you will have a big problem
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Nathanial Sydenham (@NatSydenham) reported from Bathford, England@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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David Newton (@RoarSoundsBath) reported from Bathford, England@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Harry Maw (@MorefromMaw) reported from Bathford, England@virginmedia What do you think my problem has been this whole time? No one will answer me
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aran kay (@Arankay_1) reported from Bathford, England@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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edd (@Edduknow) reported@virginmedia can someone fix the broadband in the N22 area, it is #terrible always down, then I get a stupid email saying we improved your broad like the hell you have.
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tim barker (@tjbarker72) reported@virginmedia Same again tonight. Useless. Frustrating. No help. No communication. Expensive. Not working
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Tim Shishodia (@TimShishodia) reported@virginmedia Hi. Yes. Allowing the customer to submit a written complaint ensures a record is kept of all the points they consider relevant. By insisting that customers telephone you, there is no means of viewing or verifying whether the complaint has been recorded or the format of it.
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Anthony Porter (@TheAntPorter) reported@virginmedia how come as a customer of 20 years I am being asked to pay more than a new customer for less price? Why is my loyalty not rewarded?
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Anthony Porter (@TheAntPorter) reported@virginmedia I am a customer of 20 years loyalty am I being asked to pay more than a new customer for the same upgraded package? And an activation fee? Do you genuinely want me to go to @SkyUK
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Janet Lilley (@kendrasmum03) reported@virginmedia It's the confusion between what my bill says and what your agent says are completely different, tried to cancel sky sports and after an hour the agent couldn't do it, refused to put us through to a manager and the line went dead! Don't know what I am now going to be paying for.
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Fame Razak (@famerazak) reported@NMBLAKE @virginmedia Our @virginmedia router drops out randomly. All the support I get here, points me to their website that don’t resolve it and getting through to a human on the phone has been impossible and they’ve just put the price up to £31 a month. Good job I have unlimited 4G with 3 really.
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James Garwell (@jamesgarwell) reported@virginmedia If the deal had been there, I’d have signed up today. But if can’t get the deal, and your agents can’t offer the deal, I’m left with ordering @skytv as an option, but with an expectation that when I call you to cancel you’ll find a way to offer the ‘new Cust’ deal to an existing.
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Lorraine Collier (@LorraineCollier) reportedWTF last week I could get Any & devs Saturday night takeaway on virginmedia player but this week the show is gone off itv
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Brian Booth (@BrianBo54982288) reported@virginmedia Called the team they sent me out a new sim card but it didn't work. I have spoken to people in the local area and apparently there are quite a few masts down in the area