Virgin Media outages and service status in Trowbridge, England
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The latest reports from users having issues in Trowbridge come from postal codes BA14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
TV | 14 hours ago |
|
Trowbridge
|
Internet | 1 month ago |
|
Devizes
|
Internet | 2 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Bath
|
Internet | 3 months ago |
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Sarah Wolf (@sarahmwolf74) reported from Frome, England@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Mark Scott (@markscott) reported from Trowbridge, England@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Paul Terry (@SurrealPaulT) reported from Bathford, England@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Harry Maw (@MorefromMaw) reported from Bathford, England@virginmedia What do you think my problem has been this whole time? No one will answer me
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aran kay (@Arankay_1) reported from Bathford, England@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Nathanial Sydenham (@NatSydenham) reported from Bathford, England@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Owen Barnfather (@Barnfather) reported from Westbury, EnglandHad terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hailee (@HaileeBacardi) reported@SCOTTAMANIA @virginmedia No, that’s not what I was getting at. I wanna use my Xbox on the TV like I would when I’m on the WiFi… except my WiFi is shockingly bad!
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Lorvin Afonso (@AfonsoLorvin) reported@virginmedia really disappointed with your service , I recently moved houses and was meant to get everything installed , the engineer came and fixed the broadband and left. And 5 days later I still don't have e my TV box set up. Really disappointed.
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John Truesdale (@JohnTru90613516) reported@virginmedia really disappointed in the ongoing poor service you are providing Wifi is terrible & although entitled to 3 boosters was provided with 1 which has made no difference to the poor speed/quality Can’t speak to anyone as the system set up is to avoid any customer support
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💕The Beauty Belle (@bellasbeauty5) reported@virginmedia yes i will do but u think the forums will help this problem ok ?
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Damien Fitzgerald (@Damofitz) reported@virginmedia come on Virgin, I've just worked 7 days straight, come home hoping to chill out and catch up on some gaming and Netflix and the sodding Internet is down with a eta fix of 8 hours away. Can't wait to bin you appalling service off once my current contract is up
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Victoria Edwards (@Ticvoria3) reported@virginmedia @virgin customer reports that you issued a PAC code to a fraudster allowing them to steal your user's number and invalidating every bit of 2FA they've set up. Their bank account already under attack. You do nothing.
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Sam K (@samko1235) reported@virginmedia Just the yellow one at the bottom. I've been over the various resets with your phone team a few times and none of them have been able to sort. The hub is clearly not working correctly and needs and engineer to fix it.
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Alan Surgeon (@AlanSurgeon) reported@virginmedia will the known problems in EH1 / #Edinburgh be fixed soon ?
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Julie Fryer (@JulieFryer14) reportedDear @virginmedia - please can you tell me where @KerrangMagazine tv has disappeared off to & why ******** the box is on every channel?!
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P.A.T.V. Scunthorpe (@PATVOne1) reported@HapG86 @virginmedia Ongoing issues from Sat 25th Sept at Red Bee Media, who playout the channels, means they are still off air after a fire incident. They are being repaired, but their servers have been damaged, so as The Box is working, it is being used as a back up feed for its sister channels.