Virgin Media Outage Report in Trowbridge, Wiltshire, England

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Trowbridge, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge.

City	Problem Type	Report Time
Trowbridge	Internet	1 month ago
Devizes	Internet	2 months ago
Trowbridge	Internet	3 months ago
Trowbridge	Internet	3 months ago
Bath	Internet	3 months ago
Frome	TV	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

• 
  𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported 2 minutes ago from Bromham, England

  @SiOrme @virginmedia Go elsewhere. They are the worst.

• 
  Antony Moore (@amooreict) reported 6 minutes ago from Bathford, England

  @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

• 
  Sam Osbiston (@SamOsbiston) reported 7 minutes ago from Melksham, England

  @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

• 
  Charlie Murray (@Kranitoko) reported 9 minutes ago from Chippenham, England

  Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

• 
  Volley Design (@volley_design) reported 10 minutes ago from Trowbridge, England

  Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

• 
  Jamie Walker (@jamiew007) reported 10 minutes ago from Melksham, England

  @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

• 
  Jon Taylor (@jon_p_taylor) reported 14 minutes ago from Bathford, England

  @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

• 
  Mark Brookes (@BrookesComms) reported 14 minutes ago from Frome, England

  @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

• 
  Dominic Ellison (@tyokischild) reported 14 minutes ago from Frome, England

  After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

• 
  Andrew Dodd (@Doddstar79) reported 18 minutes ago from Bathford, England

  @virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.

• 
  Chris Lowe (@ChristoffLowe) reported 34 minutes ago from Bathford, England

  @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

• 
  Jon Hackett (@JonHackett) reported 37 minutes ago from Steeple Ashton, England

  @virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....

• 
  captain chungus™ (@Yarrhful) reported 39 minutes ago from Melksham, England

  @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

• 
  Chris Lowe (@ChristoffLowe) reported 41 minutes ago from Bathford, England

  @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

• 
  Roland Millward (@RolandMillward) reported 44 minutes ago from Trowbridge, England

  @virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.

• 
  Jon Hackett (@JonHackett) reported 44 minutes ago from Steeple Ashton, England

  @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

• 
  Andy Wrintmore (@VelocityRockFM) reported 53 minutes ago from Frome, England

  @virginmedia why have you been so awful the last 6 months?

• 
  Yiddo1982 🐓 (@621_karl) reported 57 minutes ago from Warminster, England

  @virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.

• 
  Sam Osbiston (@SamOsbiston) reported 57 minutes ago from Melksham, England

  @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

• 
  Jon Godfrey (@jongodfrey) reported 58 minutes ago from Saltford, England

  I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PAUL.K.B (@PAULKB12) reported 2 minutes ago

  @virginmedia THIS COMPANY'S CUSTOMER SERVICE IS TERRIBLE IVE NEVER KNOWN A COMPANY SO DISGRACEFUL AND WHO DO NOT GIVE A DAM ABOUT THEIR CUSTOMERS. THIS IS A COMPANY WHO ARE GLAD TO SELL YOU A MOBILE THAT IS COMPLETELY NOT FIT FOR PURPOSE AND DOESN'T SUPPORT AN ESIM AS DISCRIBED

• 
  Brian Carne (@BrianBeryllium) reported 4 minutes ago

  @virginmedia Six hours since you promised to call me back within four hours. There is an outage on the street you are wilfully not registering.

• 
  Morgz (@Morgannaredhead) reported 9 minutes ago

  @virginmedia what is going on with the tv service twice this week it’s crashed I have been with the service since it was Mercury and I’m seriously considering going to sky Really bad service

• 
  Darren Grove (@Grovesy71) reported 11 minutes ago

  @virginmedia I have called, emailed & recently written a letter to no avail! I’m unable to resolve the issues I first raised in Jan 2021 from a change made in Dec 2020. The most recent communication from Virgin was a letter to say ‘thanks for your time on the phone today’ with the result

• 
  Mark S 1975 🇮🇪🏁😷 (@mstorey2015) reported 12 minutes ago

  @virginmedia WiFi has gone down again for the 2nd time in as many days.

• 
  Paul Buckle (@Buck1e) reported 15 minutes ago

  @virginmedia I asked and was told my only options was to basically lump it or cancel my contract because I'm within 14 days. Also asked if there was a record of what was offered. To be told there isn't.

• 
  Declan Horth (@DeclanHorth) reported 17 minutes ago

  @virginmedia NO IT ISN'T. I have been on the diagnostic website. You are being of no help. I've done all the checks. I bet next you'll tell me to reset the router or call virgin. I've done all this. From day one its been non stop issues with virgin

• 
  paulbancroft2704@gma (@paulbancroft270) reported 22 minutes ago

  @virginmedia Yes I have rebooted the handset a few times but to no avail! This is the 1st time I have had any sort of issue with an Xperia handset since I swapped manufacture around 10 yrs ago, if not longer.

• 
  Yasir Zeb (@yasirzebuk) reported 23 minutes ago

  @virginmedia my broadband is down every other day including weekends. Regretting move to Virgin media. No customer service but stupid automated phone line. What a poor service.

• 
  sarah bacon (@BaconSkh) reported 28 minutes ago

  @virginmedia I really need some help as I have done everything available online