Virgin Media Outage Report in Trowbridge, Wiltshire, England
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The latest reports from users having issues in Trowbridge come from postal codes BA14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Internet | 28 days ago |
|
Devizes
|
Internet | 2 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Bath
|
Internet | 3 months ago |
|
Frome
|
TV | 3 months ago |
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Harry Maw (@MorefromMaw) reported from Bathford, England@virginmedia What do you think my problem has been this whole time? No one will answer me
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✨Emily✨ (@emilyunicorns95) reported from Bathford, England@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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Nathanial Sydenham (@NatSydenham) reported from Bathford, England@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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aran kay (@Arankay_1) reported from Bathford, England@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Lee Stone (@leesto) reported from Bathford, EnglandI see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Mark Brookes (@BrookesPics) reported from Frome, England@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Mark Scott (@markscott) reported from Trowbridge, England@virginmedia Then you will have a big problem
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David Newton (@RoarSoundsBath) reported from Bathford, England@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Mark Scott (@markscott) reported from Melksham, England@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Burning Astronomers (@astronomer1971) reported@virginmedia Your service checker is also either down or collapsing under the volume of other customers trying to reach you. What’s happening and when will it be fixed?
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One Eyed Woody (@OEW_Creations) reported@virginmedia Down again
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Dragonzey (@Levievans01) reported@virginmedia Your service is down again ! This much of inconsistency is pathetic and will be moving onto a much better provider in the future
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R.Ussell (@ukrus64) reported@virginmedia Broadband down in the Orpington area... And your website / service status appears uncontactable...??
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Hiren Patel (@hirenp92) reported@virginmedia Bruv, sort it out, Internet down in NN3.
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Mike Stanton (@MrMikeStanton) reportedI see @virginmedia is down again ffs... Im not paying the new hiked prices good bye virgin
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Dean01966 (@TheExploited0ne) reported@virginmedia It's also down for me yet again, price increase and even poorer service from virgin
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coxy (@GarethCox16) reported@virginmedia just called to cancel my contract and convieniantly got cut off from the advisor now i apparently your too busy for me to even connect. Just another reason i want out!!!
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DoefCakes (@wesinel) reported@virginmedia Internet down in Bedfordshire. Went off at around 16:32
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Jack Peters (@jackjt8) reported@virginmedia Are you aware it's gone down again? Because the internet has. Can't even access the service status page as it's down for maintenance lol