Virgin Media

Virgin Media Outage Report in Trowbridge, Wiltshire, England

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The latest reports from users having issues in Trowbridge come from postal codes BA14.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Trowbridge, Wiltshire, England 02/03/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Trowbridge, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Devizes, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomDevizes Internet
United KingdomTrowbridge Internet
United KingdomTrowbridge Internet
United KingdomBath Internet
United KingdomFrome TV
United KingdomTrowbridge Internet

Community Discussion

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Virgin Media Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    @virginmedia What do you think my problem has been this whole time? No one will answer me

  • RoarSoundsBath David Newton (@RoarSoundsBath) reported from Bathford, England

    @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • emilyunicorns95 ✨Emily✨ (@emilyunicorns95) reported from Bathford, England

    @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia Then you will have a big problem

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

  • markscott Mark Scott (@markscott) reported from Melksham, England

    @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • Arankay_1 aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently

  • leesto Lee Stone (@leesto) reported from Bathford, England

    I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.

  • NatSydenham Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ArianaDax 𝙰𝚛𝚒𝚊𝚗𝚊 𝙳𝚊𝚡 (@ArianaDax) reported

    @virginmedia how do I contact you without using your customer service phone number, because of accessibility reasons i’m unable to make phone calls, and I need my broadband reconnecting ASAP (the bill has been paid) because you have cut of my broadband service.

  • MarkSmi45217211 Smurf13790 (@MarkSmi45217211) reported

    @virginmedia is there anyway to speak to a UK based customer service team please.

  • random_callum random_callum🇮🇪 (@random_callum) reported

    .@virginmedia sort ur **** out me ******* nanny could fix the problem ye shitebags

  • asifrajabali Asif Rajabali (@asifrajabali) reported

    I’ve been on the phone to @virginmedia and 3 times the customer service agents has hung up the phone. What a disgraceful service.

  • OfficBhavin Bhavin Khatri (@OfficBhavin) reported

    @virginmedia - no one has decency to call me and give me an update and losing faith. Feels like no one wants to fix the issue.

  • uk_husky_pup uk_husky_puppy (@uk_husky_pup) reported

    @virginmedia But I am telling you that running CAT5E is man enough for 600 and I have had 600 thru that cable and into my pc, there is either a problem with the router or the underground box is full of water again

  • chloewebster90 Chloe webster (@chloewebster90) reported

    @virginmedia please tell how I call virgin media 5 times in one day and still not had this contract cancelled each time you say you want to cancel you get transfered to noone and get cut off I have gad this for the past 6 months this company is a joke

  • ashlieaustin_ Ashlie (@ashlieaustin_) reported

    @virginmedia I’m looking for something that will help boost our wifi strength upstairs. I’ve tried chat but it tells me to phone. I’ve tried phoning but none of the options are what I’m phoning for. Thanks

  • JamesSh95731810 James Shaw (@JamesSh95731810) reported

    @virginmedia How can I when your **** automated system does even put me through toa ******* agent and keeps telling me I have a virgin media business account. You guys are the worst of the ******* worst.

  • ChrisRogers1138 Chris (@ChrisRogers1138) reported

    @virginmedia Hi, I spoke to someone on your movers team on Friday afternoon regarding an urgent issue with setting up my new address. He was incredibly helpful and promised to call me back today, but hasn't! Need this resolved ASAP.