Virgin Media Outage Report in Trowbridge, Wiltshire, England

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Trowbridge, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge.

City	Problem Type	Report Time
Trowbridge	TV	2 hours ago
Trowbridge	Internet	1 month ago
Devizes	Internet	2 months ago
Trowbridge	Internet	3 months ago
Trowbridge	Internet	3 months ago
Bath	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

• 
  Jon Taylor (@jon_p_taylor) reported 3 minutes ago from Bathford, England

  @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

• 
  Chris Lowe (@ChristoffLowe) reported 10 minutes ago from Bathford, England

  @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

• 
  Sam Osbiston (@SamOsbiston) reported 15 minutes ago from Melksham, England

  @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

• 
  Jon Godfrey (@jongodfrey) reported 16 minutes ago from Saltford, England

  I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED

• 
  Yiddo1982 🐓 (@621_karl) reported 16 minutes ago from Warminster, England

  @virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.

• 
  captain chungus™ (@Yarrhful) reported 20 minutes ago from Melksham, England

  @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

• 
  Roland Millward (@RolandMillward) reported 21 minutes ago from Trowbridge, England

  @virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.

• 
  Andy (@andy_williams27) reported 25 minutes ago from Trowbridge, England

  @virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.

• 
  Andy Wrintmore (@VelocityRockFM) reported 27 minutes ago from Frome, England

  @virginmedia why have you been so awful the last 6 months?

• 
  Sam Osbiston (@SamOsbiston) reported 28 minutes ago from Melksham, England

  @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

• 
  𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported 32 minutes ago from Bromham, England

  @SiOrme @virginmedia Go elsewhere. They are the worst.

• 
  Antony Moore (@amooreict) reported 35 minutes ago from Bathford, England

  @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

• 
  Andrew Dodd (@Doddstar79) reported 39 minutes ago from Bathford, England

  @virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.

• 
  Robert LW (@RJLW) reported 42 minutes ago from Frome, England

  Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

• 
  Mark Brookes (@BrookesComms) reported 45 minutes ago from Frome, England

  @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

• 
  Charlie Murray (@Kranitoko) reported 45 minutes ago from Chippenham, England

  Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

• 
  Volley Design (@volley_design) reported 51 minutes ago from Trowbridge, England

  Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

• 
  Chris Lowe (@ChristoffLowe) reported 52 minutes ago from Bathford, England

  @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

• 
  Dominic Ellison (@tyokischild) reported 57 minutes ago from Frome, England

  After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

• 
  Jamie Walker (@jamiew007) reported 58 minutes ago from Melksham, England

  @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sue Hutton (@suehutton) reported 6 minutes ago

  @virginmedia yes I have and that's when I get told the line will be tested and the dialogue gets hung up. I choose the option for technical support

• 
  mooch (@stpetersmooch) reported 6 minutes ago

  @SamRSparrow @virginmedia I’m in ct10 and mine has been off since 1 and so has a family members so it seems there is a problem. Given that the status page now says it’ll be fixed by 8am tomorrow I’d say it was a major issue. You’d think you’d know about that and be able to give us some info, wouldn’t you?

• 
  B67 dazza (@b67dazza) reported 7 minutes ago

  @virginmedia Yes and unfortunately unless you press that you're thinking of leaving you never seem to be able to listen to a human voice and in that case they cannot answer quick enough but anything else you become entrenched in ever decreasing circles

• 
  tom™ (@StickyWW) reported 11 minutes ago

  @virginmedia Hi could you contact me regarding my internet, in the last week it seems to have got throttled down possible and I lose connection for a few seconds consistently

• 
  neal (@nealsmith1976) reported 11 minutes ago

  @virginmedia If this problem with the site is due to access from mobile device then what use is the site

• 
  Tom Vodden (@TVodden) reported 14 minutes ago

  @virginmedia Have done numerous times, sitting in a queue on hold is getting pretty tedious. Internet still dropping connection intermittently and fast becoming unusable as it is too unreliable to serve my requirements. Connection outage at least 3 times today - twice during an online meeting

• 
  James ★ [SDMN] 🌐 (@TheAgroJim) reported 17 minutes ago

  @virginmedia When I do the test on the app it suggests I go online and do it which causes the issue again.

• 
  neal (@nealsmith1976) reported 18 minutes ago

  @virginmedia Having no way to respond to text message has made me use the email they sent me but surprise surprise that doesn’t work as when i click on change date for collecting, the site will not work correctly, the same problem with send message if problem returning

• 
  Chris (@Chris2_0_2_1) reported 21 minutes ago

  @nestpensions Hi, no problems Virgin Media. Working on my phone on the mobile site but trying on a 3rd laptop the same.

• 
  B67 dazza (@b67dazza) reported 23 minutes ago

  @virginmedia And me having to get some customer service by going public on Twitter should actually speak volumes to the problem