Virgin Media outages and service status in Trowbridge, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Trowbridge, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 19, 9:20 PM GMT+1.
- TV (70%)
- Internet (20%)
- Total Blackout (10%)
The latest reports from users having issues in Trowbridge come from postal codes BA14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Frome, Westbury, Corsham, and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Internet | 1 day ago |
|
Trowbridge
|
Total Blackout | 7 days ago |
|
Trowbridge
|
TV | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
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Yiddo1982 🐓 (@621_karl) reported from Warminster, England@virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.
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Sam Osbiston (@SamOsbiston) reported from Melksham, England@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
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Andy Wrintmore (@VelocityRockFM) reported from Frome, England@virginmedia why have you been so awful the last 6 months?
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Jon Hackett (@JonHackett) reported from Steeple Ashton, England@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Mark Brookes (@BrookesPics) reported from Frome, England@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England@SiOrme @virginmedia Go elsewhere. They are the worst.
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Sarah Wolf (@sarahmwolf74) reported from Frome, England@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Volley Design (@volley_design) reported from Trowbridge, EnglandAnyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Charlie Murray (@Kranitoko) reported from Chippenham, EnglandStill waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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Paul Terry (@SurrealPaulT) reported from Bathford, England@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Robert LW (@RJLW) reported from Frome, EnglandAbsolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrienne Ayres (@adrienne_ayres) reported@virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???
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Hamish (@Hamish88205796) reported@Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.
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Holeshot BMX (@HoleshotBMX) reported@Benleo @virginmedia Glad I’ll never be using Virgin media
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Cakes6G | Art on Objkt (@Cakes6G) reported@Benleo @virginmedia Saw this coming a long while ago which is why I bailed when my contract finished, awful customer service and awful products, let this be a lesson to all of you on X!
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Dave (@DaveWW1877) reported@virginmedia Joke Customer Service.
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Adrian (@adrianjustone) reported@TonyDabell @mark_wootten @virginmedia I agree , I’m with virgin media they are the worst company , they offer nothing to their loyal customers .
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WCarr (@FastCarr_72) reported@virginmedia hi,my virgin media account has been locked for security reasons for over 3 weeks,I spoke to one of your advisers 2 weeks ago and he said it would be resolved in 3 to 5 days but still not able to sign in,and im unwilling to speak to a automated machine for an hour.
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UAVHive (@UAVHive) reported@Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.
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David (@blueboy2710) reported@mark_wootten Try Virgin Media, just as bad if not worse
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Steve Hard (@PercivalPeabody) reported@Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.