Virgin Media Outage Report in Chippenham, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chippenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chippenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chippenham, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Corsham, Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Corsham |
Total Blackout | |
| Trowbridge |
TV | |
| Bath |
Internet | |
| Bath |
Internet | |
| Bath |
Internet | |
| Bath |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Chippenham, England
Latest outage, problems and issue reports in Chippenham and nearby locations:
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Sj_carter
(@sarahcarter_sw) reported
from
Bathford, England
@virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓
(@NoWireHangers) reported
from
Bromham, England
@SiOrme @virginmedia Go elsewhere. They are the worst.
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
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Jon Taylor
(@jon_p_taylor) reported
from
Bathford, England
@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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Antony Moore
(@amooreict) reported
from
Bathford, England
@BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie
(@CarrieGriffiths) reported
@virginmedia oh surprise surprise I receive an email reply to my complaint I sent over a week ago and was supposed to be aknowlegded within 24-48hrs advising to continue to wait for a response .... 5 and a half weeks and still no further forward. Absolute disgraceful service
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Kerry Scott
(@KerryScott27) reported
@virginmedia I've got the 1gb fibre broadband and a hub4. We have the TV and kids tablets running off it and it is constantly dipping in and out of service. Absolutely sick of it now
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Sam Dixon
(@samdix1985) reported
@virginmedia I’m cancelling it on Monday, and going with someone else. I’ve never known service like it. No one at all is looking into it for me - I have zero confidence in that. Jokers
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Beckystevens2011
(@Beckystevens201) reported
@virginmedia Reckon it would be easier to scale Everest than remove channels from my Virgin Media account, why is there only the option to add channels in the "amend my package" section on your website??? Please help.
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TheConstantReader
(@lstants) reported
@virginmedia My internet and TV have been sporadic at best for 2 days. Your website won’t let me log in to my account & your phone line won’t let me speak to anyone. I presume you’ll be adjusting my bill to account for the lack of service I’m receiving?
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🥣
(@amssznn) reported
Yo @virginmedia fix up your wifi man I keep disconnecting from fut champs
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Natalie Fowler
(@jasmni143) reported
@virginmedia Have been booked but was told that they sort it out and cancelled the booking, but wait until it starts up again. I am sick of it. WiFi around my house is so bad, I have been complaining for 10months and still the problems is still there. So unhappy
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☃️🎄 Dr Amanda Dolan 🎄 ⛄️
(@WeegieGeologist) reported
@virginmedia But being in and off several times a week surely isn’t the service I should expect. It’s just becoming far too unreliable over the past few months. I’ve tried all the things it says online Not worth the £54 I pay a month for just internet.
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Ed61
(@Ed6114) reported
@virginmedia Great talking to a bot asking stupid questions😡😡😡
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Arlynne Angeles
(@arlynneangeles) reported
@virginmedia keeps you on ******* hold for 30+ minutes then their line just ******* hangs up. two calls in a row now. im going to lose my ******* ****