Virgin Media

Virgin Media Outage Report in Chippenham, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chippenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chippenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chippenham, Wiltshire, England 10/21/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (34%)

    TV (34%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Chippenham, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Bath, Melksham, Box and Chipping Sodbury.

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City Problem Type Report Time
United KingdomBath Wi-fi
United KingdomMelksham TV
United KingdomBox Total Blackout
United KingdomChipping Sodbury Total Blackout
United KingdomTrowbridge Internet
United KingdomTrowbridge TV

Community Discussion

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Virgin Media Issues Reports Near Chippenham, England

Latest outage, problems and issue reports in Chippenham and nearby locations:

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!

  • amooreict Antony Moore (@amooreict) reported from Bathford, England

    @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

  • sarahcarter_sw Sj_carter (@sarahcarter_sw) reported from Bathford, England

    @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

  • NoWireHangers 𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England

    @SiOrme @virginmedia Go elsewhere. They are the worst.

  • markscott Mark Scott (@markscott) reported from Melksham, England

    @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?

  • RoarSoundsBath David Newton (@RoarSoundsBath) reported from Bathford, England

    @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

  • leesto Lee Stone (@leesto) reported from Bathford, England

    I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

  • jon_p_taylor Jon Taylor (@jon_p_taylor) reported from Bathford, England

    @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

  • volley_design Volley Design (@volley_design) reported from Trowbridge, England

    Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

  • Yarrhful captain chungus™ (@Yarrhful) reported from Melksham, England

    @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IrishTV_films CCÉ FISÉ (@IrishTV_films) reported

    @Page_888 @LTSX123 @russty_russ Less so south of the border, as it's not available on most pay platforms any more, nor are any of the itv suite of channels, largely due to Virgin Media and it's sister TV service, Virgin Media TV, who hold the rights to many ITV studios content... which is an issue in itself.

  • ollybishop Olly🤘🏻 (@ollybishop) reported

    Internet down too? 🤔 @virginmedia #Halloween

  • ollybishop Olly🤘🏻 (@ollybishop) reported

    Internet down too 🤔 @virginmedia

  • Akhan6111Akhan ak6111 (@Akhan6111Akhan) reported

    @virginmedia Virgin media down😡

  • R_S_Andrews RS Andrews (@R_S_Andrews) reported

    @virginmedia your internet is absolutely ****!!! All it says is “weak security” every 5 mins, 10 if I’m lucky! Can’t wait to leave… I may not even pay this last bill 😔

  • KB221176 Kerry Brooke (@KB221176) reported

    @virginmedia I’ve tried calling this number but the only options I have are for broadband or tv and this isn’t the issue I’m having

  • LouiseP96351531 Louise Parker (@LouiseP96351531) reported

    @virginmedia I had already tried that before ringing 150 & it hadn't worked. I was told by advisor that even when they had been changing them for customers it didn't resolve problems or did for just a few days only. told there was a major outage in my area & engineers had been working on it

  • LeighsyPeasy Willow McGregor (@LeighsyPeasy) reported

    Anyone in #Dundee got bother with on demand and catch up not working on @virginmedia ?? Im getting error message V210

  • alex201002 zombiewho03 (@alex201002) reported

    @virginmedia im having trouble going on websites it keeps telling me somthings wrong could it be that i have to call you up to let me look at this stuff??

  • SonOfAlbaa SonOfAlba🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇲 (@SonOfAlbaa) reported

    @virginmedia You’re a ******* joke and a half. Get your **** together or I’m switching company’s