Virgin Media

Virgin Media Outage Report in Chippenham, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chippenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chippenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chippenham, Wiltshire, England 09/08/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chippenham, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Internet
United KingdomTrowbridge TV
United KingdomTrowbridge TV
United KingdomTrowbridge TV
United KingdomBath TV
United KingdomBath TV

Community Discussion

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Virgin Media Issues Reports Near Chippenham, England

Latest outage, problems and issue reports in Chippenham and nearby locations:

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?

  • RoarSoundsBath David Newton (@RoarSoundsBath) reported from Bathford, England

    @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • markscott Mark Scott (@markscott) reported from Melksham, England

    @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • NatSydenham Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia Then you will have a big problem

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.

  • leesto Lee Stone (@leesto) reported from Bathford, England

    I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.

  • emilyunicorns95 ✨Emily✨ (@emilyunicorns95) reported from Bathford, England

    @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

  • sarahcarter_sw Sj_carter (@sarahcarter_sw) reported from Bathford, England

    @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!

  • Arankay_1 aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    @virginmedia What do you think my problem has been this whole time? No one will answer me

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRaihanAshraf Raihan Ashraf (@TheRaihanAshraf) reported

    @virginmedia fix your wifi

  • LeithMotive Carbon. Based. (@LeithMotive) reported

    Has @virginmedia gone down again?

  • ChildCarl1895 Carl Child #COYI (@ChildCarl1895) reported

    @virginmedia The internet not working yet again … sort this out it’s been appalling 🤬🤬

  • C_Croitoru Chris Croitoru (@C_Croitoru) reported

    @virginmedia your Internet service is down again in the Queensbury (HA8) area. This month I think I had maybe 3 days out of 9 when the Internet was working all day.

  • swansnews Planet Swans ⚽ (@swansnews) reported

    So today alone @virginmedia have hung up on me on the phone, promised a manager call back that never happened and lied about their opening hours. Quality customer service...

  • CostaBuddie Jim Reid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇾🇪 (@CostaBuddie) reported

    @virginmedia appears to be on its arse again. 4g turning at dial-up speed. WTF is going on?

  • MrFlefner Joe Stephens (@MrFlefner) reported

    @virginmedia not impressed to find my 86 year old mother who lives alone has had her phone disconnected due to some vague switch to fibre. Spent an hour on my mobile this a.m. trying to sort. Have been told it will take up to 72 hours. Totally unacceptable for vulnerable customer

  • yodulit 🇹🇿 (@yodulit) reported

    @virginhelp @JudieannRose @virginmedia I doubt you will receive help to whoever was “tagged”. This is just constant abuse of failure to provide legitimate service for the amount that they are charging every month.

  • Casmac6 Casmac (@Casmac6) reported

    @virginmedia wifis down and no information given

  • Chrioco chrioco (@Chrioco) reported

    @virginmedia still no help? What is the point.