Virgin Media Outage Report in Chippenham, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chippenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chippenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Chippenham, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge and Devizes.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Internet | |
| Devizes |
Internet | |
| Trowbridge |
Internet | |
| Trowbridge |
Internet | |
| Bath |
Internet | |
| Trowbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chippenham, England
Latest outage, problems and issue reports in Chippenham and nearby locations:
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Manning 💜💙🦁
(@MitchM77) reported
@Deejshep @virginmedia It never goes beyond 33 snd it started on 33.... something’s very dodgy here
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Chris Gill
(@Chrisgill95) reported
Looks like @virginmedia tv down across the UK. Anyone?
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Rob
(@hathaway_rob) reported
@virginmedia you might actually have the worst customer service I've ever seen.
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Ash
(@Hash1981) reported
@virginmedia @Ofcom why is it that I have find out on @Twitter that your TV services are down? Try to call can't get through to no one on the phone...why am I paying for a service whose customer service team is unreachable? Will I be compensated for this?
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Leanne Wayland
(@leanne_wayland1) reported
@virginmedia I've seen you post about TV issues. We have no TV either SO15 area. I can't get on your website to do a check. Is your website down too?
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NimV
(@thejollyhopper) reported
@virginmedia Hi cannot access TV or broadband also the call centre is not working and the app too can you dm
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Rae Carpenter
(@RaeCarpenter) reported
@virginmedia Services down and V53 error code for all channels here in CF63 #tivoisbroken
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Paul Dunbar
(@para1559paul) reported
@virginmedia Broadband still seems to be working. Landline is good as well. TV is still shot though here in Liddypool. Not on the mobile service so can't say on that.
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Dean 🏴🇬🇧
(@dean9476) reported
@virginmedia GET YOUR F*CKING HOUSE IN ORDER, NON STOP ISSUES EVER SINCE I JOINED YOUR **** ORGANISATION OVER TWO YEARS AGO, THANK F*CK I AM OUT OF CONTRACT BECAUSE THIS IS IT NOW, I AM LEAVING, £133 A MONTH FOR BEING CONSTANTLY LET DOWN #FuckVirginMedia
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David Tibbs
(@tibbo133no) reported
@virginmedia Regular problems, never any compensation and then when you want a new deal like I need right now it's nowhere near as good as a new customer when you've been a loyal user of virgin media since day 1, might be time to shop around