Virgin Media Outage Report in Chippenham, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chippenham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chippenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Chippenham, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Internet | |
| Trowbridge |
TV | |
| Bath |
TV | |
| Bath |
Wi-fi | |
| Melksham |
TV | |
| Box |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Chippenham, England
Latest outage, problems and issue reports in Chippenham and nearby locations:
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Drew McKenzie
(@drewtoplawyer) reported
@virginmedia - watching Nadal v Djokovic, this streaming service is utterly hopeless , keeps cutting out. I’m paying a lot of money, yet you seem incapable of improving the service?
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Scandy
(@ScandyLilley) reported
@virginmedia why is my 200gb service ******* useless ???
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ylmz
(@tghn99) reported
@virginmedia @VirginMediaNews I cannot use the internet service, it is more than 2 hours.
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denyingtherhymes
(@denyingtherhym1) reported
@donnywongphd @kenyon09 @virginmedia My Virgin is down in N4 too 🙃
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Alex Ritman
(@alexritman) reported
Virgin media broadband is down in N8. Again. @virginmedia
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Mrs Smithcuthbert 🥂
(@OhhMrs) reported
@virginmedia what’s going on in north London why is the broadband not working?
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May May
(@juicybite) reported
@virginmedia Sunday evening and no wifi. To think, we were encouraged to upgrade the speed. Takes forever to connect to a human being, total let down #whatcustomerservices
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Ross Cooper
(@badboyjunglist) reported
@virginmedia the Service Status page says ‘No known issues’. Clearly there is a broadband issue in North London tho? What’s the point in having this web page if nobody can be bothered to keep it updated? 🤔
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Dimple Khatri
(@Dimple_Khatri1) reported
@virginmedia broadband is down in the N15 area, and your website says no known issues. Could you please give me an update asap
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Milun Syms
(@SymsMilun) reported
Virgin media WiFi sucks ***