Virgin Media Outage Report in Trowbridge, Wiltshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
TV (8%)
-
E-mail (6%)
-
Phone (3%)
Live Outage Map Near Trowbridge, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Trowbridge |
Internet | |
| Bath |
Internet | |
| Melksham |
Internet | |
| Trowbridge |
TV | |
| Bath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
-
Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
-
Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
-
Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
-
Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
-
aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
-
Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
-
Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
-
Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
-
Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
-
Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
-
✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
-
Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
-
Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
-
Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
-
Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Shaomeeng
(@shaomeeng) reported
@virginmedia @robertl54592803 The phone calls were recorded! You will have open them to feel your poor and time wasting service. You will be stressed out if you put your feet in customers shoes
-
VirginNoMedia
(@virginnomedia) reported
@Mr_Saurabh_Rana @virginmedia We are sorry to hear that. What exactly is the issue?
-
Cheryl
(@chezzaa94) reported
@virginmedia Your business is such a joke. Over 6 hours on hold in just 1 week and constantly getting cut off. You are blatantly ignoring our official complaint.l and continue to charge us when we have left because you don’t cover our new home. DISGRACEFUL
-
Lyla A*+
(@LolaKissesDeath) reported
@virginmedia is there a issue with broadband? I can’t phone n check as my landline phone is rubbish and I’ll be on hold for hours
-
Shane B
(@tuxedotsb) reported
@virginmedia hello? I need help. The engineers left an incomplete job! And wires are all hanging out. I’ve tried to call and waiting over 2 hours to only be hung up on! Great customer service here..
-
Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
@virginmedia Yeah it's not WiFi because it's affecting my pc which is connected via an Ethernet cable to the back of the hub. Just now it went down and came back up but there was no change to the lights on the hub.
-
Chris Grieves
(@CWGrieves) reported
Hi @virginhelp, we've been having trouble getting our @virginmedia broadband set up. We were told almost three weeks ago that we'd be contacted to arrange a second engineers visit, but haven't heard anything yet. (1/2)
-
Saurabh Rana
(@Mr_Saurabh_Rana) reported
@virginmedia Seriously Virginmedia is the worst tweeter handle I can see, no sensitivity, making fun of customers who are paying for you..#worstcustomerservices #virginmediadown #stillwaiting
-
Lee
(@leeg1903) reported
@Ligelis1984 @virginmedia Don’t expect anything less than terrible customer service from virgin. In the end I purchased my own routers to enhanced my connection
-
Victoria Silvey
(@vickiesilvey) reported
@virginmedia I have checked and there are no known issues. I think it's the box but I'm fed up of being given more over the phone instructions and still have the same issues