Virgin Media Outage Report in Trowbridge, Wiltshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Trowbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Trowbridge, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Internet | 1 month ago |
|
Devizes
|
Internet | 2 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Trowbridge
|
Internet | 3 months ago |
|
Bath
|
Internet | 3 months ago |
|
Frome
|
TV | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trowbridge, England
Latest outage, problems and issue reports in Trowbridge and nearby locations:
-
Harry Maw (@MorefromMaw) reported from Bathford, England@virginmedia What do you think my problem has been this whole time? No one will answer me
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
-
aran kay (@Arankay_1) reported from Bathford, England@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
-
Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
-
Sarah Wolf (@sarahmwolf74) reported from Frome, England@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
-
Mark Scott (@markscott) reported from Trowbridge, England@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
-
Mark Scott (@markscott) reported from Trowbridge, England@virginmedia Then you will have a big problem
-
Paul Terry (@SurrealPaulT) reported from Bathford, England@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
-
Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
-
Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
-
Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
-
Nathanial Sydenham (@NatSydenham) reported from Bathford, England@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
-
Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
-
Owen Barnfather (@Barnfather) reported from Westbury, EnglandHad terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
-
Adam Crawford (@AdzCrawford2003) reported from Bathford, England@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
-
Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Davey (@itsdaveeey) reported@virginmedia as a customer, can I not log into travelodge WiFi for free? Currently staying at one, and don't want to pay £3 a day when I'm a customer. I have an S22ultra which does not support VM Connect (yet??)
-
Matt LJ 🇺🇦 (@MattRLJ) reported@MPH7MPH @virginmedia Oh they said I can remain on the same by increasing to £66 a month, double a new customer. If you keep prices the same and increase your customer base it’s bigger win. They are greedy mindless con artists!
-
Nisha (@NishaNayak) reported@virginmedia The extremely rude customer service guy had nothing to help me with, all he did was be rude. We did not have wifi for most days in those 3 weeks. Was very patchy intermittent service.
-
Jackie Stewart (@Fwcomm) reported@virginmedia And you still didn't answer and I talk to you guys thinking everything is sorted and you just keep messing up! Now you have removed my sky sports. I'm done. Time to cancel and give another provider my custom
-
H ¶ (@kra2yash) reported@virginmedia When a technician came out, he called another team to fix the box and they flat out refused to come because the problem has resolved itself but if the same problem happens again has it really resolved itself ? Look at the comments you get about your service.. embarrassing.
-
Martin Harris (@martinharris10) reportedNew Internet connection tomorrow from Onestream. Virgin Media wanted 3x the price because I was no longer a ‘new’ customer. Loyalty counts for zero. @Onestream_UK
-
Jed i Knight (@rajgillwho) reported@virginmedia I called and I got a message that you’re too busy and sent me a text on things I can do? Hotspot from my mobile works fine, can’t get on the internet with multiple disconnections! It’s been like this for 2 wks! Frustrated with no solution!
-
Nick Bland (@nickbland13) reported@virginmedia It says it's a complex issue and didn't give me a time frame
-
Beefy (@CaesarP_0) reported@virginmedia why is my wifi not working but wired its all good?????
-
Cornelius (@hee_haw_hum) reported@virginmedia Would you kindly move #Channel4HD to channel 104 and then get rid of ALL your standard definition channels. People shouldn't be paying extra to get a decent bloomin resolution in 2022, what's wrong with you people?!