Virgin Media outages and service status in Trowbridge, England

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trowbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Trowbridge, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge, Frome, Westbury, Corsham, and Bath.

City	Problem Type	Report Time
Trowbridge	Total Blackout	2 days ago
Trowbridge	TV	2 days ago
Frome	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Trowbridge, England

Latest outage, problems and issue reports in Trowbridge and nearby locations:

• 
  Jon Wort 🇺🇦 (@Tofrek) reported 3 minutes ago from Chippenham, England

  @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

• 
  Yiddo1982 🐓 (@621_karl) reported 5 minutes ago from Warminster, England

  @virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.

• 
  𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported 6 minutes ago from Bromham, England

  @SiOrme @virginmedia Go elsewhere. They are the worst.

• 
  Mark Brookes (@BrookesComms) reported 9 minutes ago from Frome, England

  @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

• 
  Jon Hackett (@JonHackett) reported 9 minutes ago from Steeple Ashton, England

  @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

• 
  Adam Crawford (@AdzCrawford2003) reported 11 minutes ago from Bathford, England

  @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

• 
  Sj_carter (@sarahcarter_sw) reported 15 minutes ago from Bathford, England

  @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

• 
  Matthew Butler-Hart (@MButlerHart) reported 15 minutes ago from Frome, England

  @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

• 
  Chris Lowe (@ChristoffLowe) reported 18 minutes ago from Bathford, England

  @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

• 
  Joe 🙏 🇺🇦 (@joeh90429) reported 20 minutes ago from Trowbridge, England

  7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

• 
  captain chungus™ (@Yarrhful) reported 21 minutes ago from Melksham, England

  @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

• 
  Harry Maw (@MorefromMaw) reported 25 minutes ago from Bathford, England

  I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

• 
  KB (@kadenbatt) reported 29 minutes ago from Warmley, England

  @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

• 
  Roland Millward (@RolandMillward) reported 33 minutes ago from Trowbridge, England

  @virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.

• 
  Jon Wort 🇺🇦 (@Tofrek) reported 39 minutes ago from Chippenham, England

  @virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.

• 
  Mark Brookes (@BrookesPics) reported 41 minutes ago from Frome, England

  @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

• 
  Lyn Taylor (@lyntaylor55) reported 46 minutes ago from Southwick, England

  @virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!

• 
  Sam Osbiston (@SamOsbiston) reported 46 minutes ago from Melksham, England

  @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

• 
  Jamie Walker (@jamiew007) reported 48 minutes ago from Melksham, England

  @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

• 
  Charlie Murray (@Kranitoko) reported 58 minutes ago from Chippenham, England

  Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Portal (@Mortalportal01) reported 5 minutes ago

  @MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏

• 
  South Coast Commuter (@CS_Hants) reported 5 minutes ago

  @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

• 
  Allan (@allanp_85) reported 6 minutes ago

  @virginmedia Your WiFi is horse ****!

• 
  John M (@john1mccarthy) reported 8 minutes ago

  @virginmedia A phone call about a complaint resolution

• 
  Kirsty Nelmes (Durham) (@kirsty_Nelmes) reported 12 minutes ago

  @virginmedia Still not fixed! Yet more issues with Virgin! Only switched last year and never had as many issues with broadband and TV as we’ve had with @virginmedia ! Beware anyone thinking of switching!

• 
  Neil Hedge (@parkgateblade) reported 13 minutes ago

  @virginmedia Hi my virgin tv hasn’t worked for 8 hours I’ve rung the number and it says it’s a fault at your end and you’ve got engineers on it. Can I suggest getting new engineers it’s still not working #refundplease

• 
  Cyberbob1uk (@cyberbob1uk) reported 14 minutes ago

  @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?

• 
  davidthorpedecorator (@dthorpedecor) reported 15 minutes ago

  @virginmedia tv is not working and the cup final is on at 3 any update?

• 
  Ben Turney (@MaddogTurney) reported 16 minutes ago

  @virginmedia service is down again. There have been 4 service interruptions within a 1 month period. 3 times this week and twice today. What is going on? EX4 postcode

• 
  Gillian Carrick (@gillian_carrick) reported 17 minutes ago

  @virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?