Virgin Media outages and service status in Frome, England

Problems in the last 24 hours in Frome, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Frome, England

The most recent Virgin Media outage reports came from the following cities: Frome, Bath, Trowbridge, Westbury, and Shepton Mallet.

City	Problem Type	Report Time
Frome	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

• 
  aran kay (@Arankay_1) reported 4 seconds ago from Bathford, England

  @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

• 
  Lyn Taylor (@lyntaylor55) reported 2 minutes ago from Southwick, England

  @virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!

• 
  Nathanial Sydenham (@NatSydenham) reported 10 minutes ago from Bathford, England

  @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

• 
  𝘼𝙙𝙖𝙢🐰 (@acmtix) reported 11 minutes ago from Castle Cary, England

  Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?

• 
  Jamie Walker (@jamiew007) reported 15 minutes ago from Melksham, England

  @virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?

• 
  Sj_carter (@sarahcarter_sw) reported 15 minutes ago from Bathford, England

  @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

• 
  Andrew Dodd (@Doddstar79) reported 24 minutes ago from Bathford, England

  @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

• 
  Mark Scott (@markscott) reported 32 minutes ago from Trowbridge, England

  @virginmedia Then you will have a big problem

• 
  Harry Maw (@MorefromMaw) reported 37 minutes ago from Bathford, England

  I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

• 
  Volley Design (@volley_design) reported 37 minutes ago from Trowbridge, England

  Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

• 
  Jamie Walker (@jamiew007) reported 38 minutes ago from Melksham, England

  @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

• 
  Adam Crawford (@AdzCrawford2003) reported 42 minutes ago from Bathford, England

  @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

• 
  Jon Taylor (@jon_p_taylor) reported 42 minutes ago from Bathford, England

  @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

• 
  Lyn Taylor (@lyntaylor55) reported 43 minutes ago from Southwick, England

  @virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!

• 
  Adam Crawford (@AdzCrawford2003) reported 44 minutes ago from Bathford, England

  @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

• 
  Joe 🙏 🇺🇦 (@joeh90429) reported 53 minutes ago from Trowbridge, England

  7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

• 
  Mark Brookes (@BrookesPics) reported 54 minutes ago from Frome, England

  @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

• 
  Sarah Wolf (@sarahmwolf74) reported 55 minutes ago from Frome, England

  @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

• 
  Lee Stone (@leesto) reported 59 minutes ago from Bathford, England

  I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.

• 
  Adam Crawford (@AdzCrawford2003) reported 59 minutes ago from Bathford, England

  @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Toner (@paul_k_toner) reported 7 minutes ago

  @virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?

• 
  Jackson Steele (@WindKar148977) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies🇨🇦🇶🇦🇨🇦🇶🇦🇨🇦🇶🇦

• 
  Stable Iptv Subscription Provider (@Bracewell166898) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  keith addy (@ads913) reported 11 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 13 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

• 
  Lord Fauntleroy MP KC (@FauntleroyMp) reported 22 minutes ago

  @Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching

• 
  Arron Clinkscales (@Clinkyboy67) reported 23 minutes ago

  @virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia

• 
  Kay (@kaytydaty) reported 23 minutes ago

  @virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks

• 
  Steve Wright (@wobbleatbar) reported 23 minutes ago

  @virginmedia over the last couple of weeks I have been getting CS2004 errors. Sometimes it clears in a minute or so sometimes I have to reboot I’m in HA4 area. Please advise.

• 
  joey blower (@joeyblower) reported 23 minutes ago

  @y_alibhai @virginmedia What makes you special? Nothing especially after your comments on that poor baby and his caught and convicted killers! I’m guessing your award wasn’t for reading the room? You should never be seen on screen again