Virgin Media outages and service status in Frome, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Frome, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 14, 4:29 PM GMT+1.
- TV (64%)
- Internet (18%)
- Total Blackout (18%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Frome, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Frome, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Frome, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Frome, Westbury, Shepton Mallet, and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge
|
Total Blackout | 2 days ago |
|
Trowbridge
|
TV | 2 days ago |
|
Frome
|
TV | 2 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Andy (@andy_williams27) reported from Trowbridge, England@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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Lee Stone (@leesto) reported from Bathford, EnglandI see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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captain chungus™ (@Yarrhful) reported from Melksham, England@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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aran kay (@Arankay_1) reported from Bathford, England@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Mark Scott (@markscott) reported from Melksham, England@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Jon Godfrey (@jongodfrey) reported from Saltford, EnglandI can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Robert LW (@RJLW) reported from Frome, EnglandAbsolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Mark Brookes (@BrookesPics) reported from Frome, England@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Yiddo1982 🐓 (@621_karl) reported from Warminster, England@virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.
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Jamie Walker (@jamiew007) reported from Melksham, England@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Lyn Taylor (@lyntaylor55) reported from Southwick, England@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Lyn Taylor (@lyntaylor55) reported from Southwick, England@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Volley Design (@volley_design) reported from Trowbridge, EnglandAnyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MOT ALAW (@VespaPX12570) reported@virginmedia Thank you.. now estimated to be fixed by 1705... What has happened? Why has it happened? Are we to be compensated for this lack of service?
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tracy_s (@tracy_s1) reported@virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?
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BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported@virginmedia We’ll work this one out 1/ New Box wouldn’t record or delete Just said Unable to delete try again later Engineer visit appeared to solve the problem . When e He had gone box Didn’t record or delete again
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Cyberbob1uk (@cyberbob1uk) reported@virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?
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John M Hunt (@Johnmhunt) reported@virginmedia your V360 upgrade system is broken. It took me 3 days of chat to arrange my upgrade and I’ve ordered it for my dad and he’s not received the remotes despite ordering on 2 May. I can’t face the pain of going through a chat and details authorisation again.
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Ant Trevers-Footitt (@FootittAnt) reported@virginmedia ITV still down
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Teddy (@txddyrilxy) reported@virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.
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S.G ✨ (@StevenGolder13) reported@KingSMJ23 @NewGolfer1414 @virginmedia Best thing i ever did was switching from virgin to EE Broadband is ten times better and cheaper! Never freezes or drops either..
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Michael Portal (@Mortalportal01) reported@MartinSLewis Hi Martin. Are you aware of the scam between Virgin Media and 02? They hound you with calls, set you up as an existing VM customer, and then unknown to you, you have an 02 threatning letter asking for £30 a month. This was not agreed to or even known...help 🙏
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standfreered (@standfreered1) reported@virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month