Virgin Media Outage Report in Castle Cary, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Cary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Castle Cary, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
Internet | |
| Frome |
TV | |
| Frome |
Internet | |
| Frome |
TV | |
| Wells |
Internet | |
| Frome |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@Me60330803) reported
@virginmedia No internet or phone all day. Still no internet so much for home working. Virgin goes down that much I have bought a 3 mobile dongle and it works. Now waiting for engineer so another 24h. Always going down. Looks like it's time to change supplier.
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Tony Cox
(@coxtonycox) reported
from
Bristol, England
@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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Jay Faulkner ♿
(@thejayfaulkner) reported
@virginmedia I actually did that earlier today, no help/changes there. Hub is in the only place it can be: where the engineer put it :) However its upright and not near anything that should be interfering with the signal, and cables all connected/tight.
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sd
(@YoungKronk) reported
@virginmedia I'm unable to log into that link, even though I can log into my virgin media with no issues. I also can't call that number from my phone, it says it can't be connected.
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Rathean
(@Rathean2) reported
@virginmedia Hi, any reason why I've received 5 marketing calls from you in the last 3 days? Some might consider this harassment & sufficient reason to cancel my account with you.
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Anthony Hamer-Hodges
(@AnthonyHH) reported
@virginmedia There are now but for a few hours there it was saying service was fine but I know at least half a dozen other households in the area as well as us have been without internet since around 10am
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Bry
(@Bryonymorris6) reported
@virginmedia I need help with my recent bill and the full contract charge that has been added, what does this mean? @virginhelp
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Stephen
(@ThePGtipsy) reported
@virginmedia @JeSuisTC I'm in the same area - guessing this is some knock on effect from last week's power outage and works which knocked our Virgin at the same time?
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JoeNUFC
(@JNUFCG) reported
Hello 👋 @virginmedia your upload speeds are awful
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D
(@shams1328) reported
@Kev_Clarke @virginmedia Quite unfortunate, my account got stolen made several attempt to reach the support team to help me get it back but they never responded back, was really frustrated but i was referred to @utopiantechh who help get everything back, I suggest you also contact them