Virgin Media Outage Report in Castle Cary, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Cary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Castle Cary, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
TV | |
| Frome |
Internet | |
| Frome |
TV | |
| Frome |
Internet | |
| Frome |
TV | |
| Wells |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Marie Cross
(@lucycross1978) reported
@JamesBennewith @virginmedia This was on TV today VIRGIN are rubbish, I think it says they have 30 days to rectify an issue or Yr entitled to leave without paying an exit fee! Have u tried doing a direct test from Yr phone?
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ADJStreams (Live on Twitch NOW)
(@adjstreams) reported
@virginmedia, scratch what I said about wanting M500, not sure I'm confident I'd get what I pay for when I get this currently through the network test: "There's a network issue which maybe affecting your broadband service"
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qqch bizarre
(@qqchbizarre) reported
@virginmedia Hi There. My broadband bill was 27 £ and it’s offered 50 £ for a month on our new contract. I wanted to leave but couldn’t reach your customer service. I called many times. And now my contract renew as 50£, that’s not fair! Please help me and let me leave virginmedia
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paul greening
(@greenipa) reported
@virginmedia Numerous errors whilst watching on demand, keeps losing connections, errors C310, and others but can’t remember what they are, can loose connection appropriately every ten minutes
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Josh
(@ohhmiijosh_) reported
@virginmedia please tell me why I’ve been receiving the worst connection possible for one of your highest monthly packages? Also can somebody come round and rip this bastard router out of the wall so I can choose somewhere better and cheaper?
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Eve Ainsworth
(@EveAinsworth) reported
I feel like I'm back to dial up now, my wifi is so bloody awful these days. Time to leave @virginmedia I think. Anyone got recommendations of good TV/broadband package?
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Teganlea
(@Teganleaaa) reported
@virginmedia I have a hub 3 yet the app is telling me I don’t and therefor can’t use it. It’s really wearing thin that I’m at forever complaining about the service I pay for compared to the service I actually get
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Liz
(@elizabethrobi11) reported
@virginmedia no service and service checker off wth
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Dave Copeland
(@dcstretch) reported
@BethAshton @virginmedia @bt_uk is the way to go chum. Very few problems and you don’t have to have installers in. Plug and play.
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Cat Tapia
(@cat_tapiaa) reported
@virginmedia we have just had someone come out to fix the wifi, it was fixed for about 20 minutes and then the engineer touched the wifi box and now it’s not working again? Please explain