Virgin Media Outage Report in Castle Cary, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Cary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T Peacey 😁
(@_peaceyt) reported
@virginmedia Trying to contact you about Virgin systems not working in Plymouth. Couid someone give me some more information please ?
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Laura Dickinson
(@lozzylups) reported
@russparkin @virginmedia I didn't know it was down when I was on hold. Plus it's not for my Instagram etc I need it, I work from home today. Thanks for your insight.
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Dan
(@dancrane) reported
@virginmedia Ok thanks! Any ETA on a fix? Can't get into the VM app for status.
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Jamie AKA ShadowKingRPG
(@ShadowKingRPG) reported
@grahamrees69 @virginmedia Yeah after 45 minutes on hold she spoke to someone and found out everything here is down DESPITE the fact your website AND the phone line both say nothings wrong with the Internet. You really REALLY need to get your **** together VM, different answers from the same damn company..
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Chap1951 😷
(@cyclemad678) reported
FFS! @virginmedia your webpage for service status is down. Get it fixed pronto. This is pathetic. I pay an arm and a leg for this? #noughtoutoften
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Mark Copp
(@coppy2000) reported
@virginmedia my broadband is down in Saltash. When is service likely to be restored?
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JwD
(@ApeXInfamous) reported
@virginmedia So was on the phone to virgin and they where giving me the run around, why am I paying £70 for 100mbps when I could upgrade to 200mbps for £30 cheaper, this is taking the mick at this rate, and support was just foul, this is just theft.
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Paul Atkins
(@PaulAtk68878320) reported
@virginmedia @r0sie__p0sie Im having issues atm in Exeter
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Carla Blacker
(@mrsblacker16) reported
@virginmedia It's ok, everything is broken but I've since found out it's the whole of the southwest, hope you can fix it soon
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Dr Michelle Cain
(@civiltalker) reported
@Caroline_Clason @virginmedia And I have to mark student presentations via zoom today...they have to pause their presentations if markers have Internet issues... Really not the day to have broadband problems!!