Virgin Media Outage Report in Castle Cary, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Castle Cary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Castle Cary, England
The most recent Virgin Media outage reports came from the following cities: Shepton Mallet.
| City | Problem Type | Report Time |
|---|---|---|
 Shepton Mallet
|
Total Blackout | 17 days ago |
|
Frome
|
TV | 4 months ago |
|
Frome
|
Internet | 8 months ago |
|
Frome
|
TV | 10 months ago |
|
Frome
|
Internet | 1 year ago |
|
Frome
|
TV | 1 year ago |
Community Discussion
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Virgin Media Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Andy Wrintmore (@VelocityRockFM) reported from Frome, England@virginmedia why have you been so awful the last 6 months?
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Robert LW (@RJLW) reported from Frome, EnglandAbsolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Skorczewski (@antskor) reported@virginmedia Complaint wasn’t listened to properly it’s impossible to get through on the phone. Once you have people’s business you don’t even care about their issues
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Sam Ainslie (@samainsliemusic) reported@virginmedia FYI this problem hasn’t resolved and I can’t get hold of anyone. I’m plugged in via eithernet cable and I’m trying to download a 400mb document and had to switch to my phones hotspot because your WiFi #virgin is so #bad I live in central London?
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Olly Chamberlain (@OllyChamberlain) reported@virginmedia Oh poor @richardbranson My heart bleeds. £1,000,000 a year for two thousands years. If there was a hell. He’d be going to it 🔥🔥
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Morning except (@Black_King_Rass) reported😔 I dont even know how they're still my service provider. I'm falling myself @virginmedia @richardbranson
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Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.
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Dominic from Luton (@Domfromluton) reported@virginmedia are all of your staff on holiday today? 25 minutes of bad X-Factor music. Atrocious customer service.
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Oliver Milburn (@Omilburn) reported@virginmedia hi guys, your service is not working properly, there seems to be no information and even your 150 number isn't working, what do you suggest we do?
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Al Studd (@althepieman) reportedhey @virginmedia i've been on hold for nearly an hour and been transferred 4 times while trying to cancel my account, its almost like you told your call centre staff to make it impossible to cancel #virginmedia
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Rita capaldo (@rita_capaldo) reported from Camden Town, England@virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.
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Mikey McManus (@mmcm_media) reported@virginmedia So your number is engaged. You don't respond via text and email is laughable. You are literally uncontactable about an issue...any issue. My inconsistent service AND cancelation; I can't do either through your "lightning fast" service....neither of which is real.