Virgin Media outages and service status in Castle Cary, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Castle Cary, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and TV.
- Internet (33%)
- Total Blackout (33%)
- TV (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Castle Cary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Cary, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Castle Cary, England
The most recent Virgin Media outage reports came from the following cities: Frome, and Shepton Mallet.
Community Discussion
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Virgin Media Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Sarah Wolf (@sarahmwolf74) reported from Frome, England@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Andy Wrintmore (@VelocityRockFM) reported from Frome, England@virginmedia why have you been so awful the last 6 months?
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Errol Raines (@errolraines) reported from Pilton, England@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Mark Brookes (@BrookesComms) reported from Frome, England@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Mark Brookes (@BrookesPics) reported from Frome, England@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Robert LW (@RJLW) reported from Frome, EnglandAbsolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Matthew Turner (@MTurnerNFL) reported from Wells, England@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Rob Cowap (@BigRobW4) reported from Glastonbury, England@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Mark Brookes (@BrookesPics) reported from Frome, England@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Castle Cary, EnglandWhy do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mary32 (@marypaul32) reported@nightsong53 @virginmedia Definitely deliberate. Customer service simply does not exist anymore.
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Ben (@BenHatfield19) reportedIt’s getting to the stage now where @Virgin have a serious problem with there broadband. If all there customers can see if why can’t they? Virgin media sort it out!
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adrian adrian (@adrianatkins196) reported@BBCTomEdwards @virginmedia London at its best a transport network that dont want customers.
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Tam (@Tamd536) reportedattend later in order to connect the fibre optic cable. No engineer attended and today we have had to contact virgin media 3 times by telephone to find out what is happening.Despite being told earlier in the day the issue was being escalated and we would receive an update
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Jo (@Mansfield_Girl) reported@virginmedia Hi! Since 14th Grandad has got "Title Not Available" on all channels and experiencing intermittent issues with picture. Looks like not connected to Virgin Network but only option is wired when never has been wired?! Tried hard resets on both box and router.
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O2 (@O2) reported@arcanelove Hi it's us from Virgin Media O2. Sorry to hear your having this issue, if you like we could discuss this further over a private chat, so we can get more information. Have you tried these number 👉 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone.
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Melody Lane-Hayman (@ScepturaMelody) reported@virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels
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liam (@liamsimo95) reported@SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity
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Lara Mitchard (@LaraMitchard) reported@virginmedia There seems to be a broadband issue in HP1 as I have no services and your outage page has identified an issue. Any idea how long this will be down?
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Lucia (@LadyLucia05) reported@virginmedia Hi no actually because I am fed up sending messages, customer service is awful, retentions is awful and as for complaints well that's diabolical.