Virgin Media Outage Report in Castle Cary, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Cary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
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Virgin Media Issues Reports Near Castle Cary, England
Latest outage, problems and issue reports in Castle Cary and nearby locations:
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch Manning 💜💙🦁
(@MitchM77) reported
@Deejshep @virginmedia It never goes beyond 33 snd it started on 33.... something’s very dodgy here
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Chris Gill
(@Chrisgill95) reported
Looks like @virginmedia tv down across the UK. Anyone?
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Rob
(@hathaway_rob) reported
@virginmedia you might actually have the worst customer service I've ever seen.
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Ash
(@Hash1981) reported
@virginmedia @Ofcom why is it that I have find out on @Twitter that your TV services are down? Try to call can't get through to no one on the phone...why am I paying for a service whose customer service team is unreachable? Will I be compensated for this?
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Leanne Wayland
(@leanne_wayland1) reported
@virginmedia I've seen you post about TV issues. We have no TV either SO15 area. I can't get on your website to do a check. Is your website down too?
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NimV
(@thejollyhopper) reported
@virginmedia Hi cannot access TV or broadband also the call centre is not working and the app too can you dm
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Rae Carpenter
(@RaeCarpenter) reported
@virginmedia Services down and V53 error code for all channels here in CF63 #tivoisbroken
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Paul Dunbar
(@para1559paul) reported
@virginmedia Broadband still seems to be working. Landline is good as well. TV is still shot though here in Liddypool. Not on the mobile service so can't say on that.
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Dean 🏴🇬🇧
(@dean9476) reported
@virginmedia GET YOUR F*CKING HOUSE IN ORDER, NON STOP ISSUES EVER SINCE I JOINED YOUR **** ORGANISATION OVER TWO YEARS AGO, THANK F*CK I AM OUT OF CONTRACT BECAUSE THIS IS IT NOW, I AM LEAVING, £133 A MONTH FOR BEING CONSTANTLY LET DOWN #FuckVirginMedia
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David Tibbs
(@tibbo133no) reported
@virginmedia Regular problems, never any compensation and then when you want a new deal like I need right now it's nowhere near as good as a new customer when you've been a loyal user of virgin media since day 1, might be time to shop around