Virgin Media

Virgin Media Outage Report in Castle Cary, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Castle Cary, Somerset, England 12/11/2024 06:45

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Castle Cary, Somerset, England

The most recent Virgin Media outage reports came from the following cities: Frome and Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrome TV
United KingdomWells Internet
United KingdomFrome TV
United KingdomFrome Internet
United KingdomFrome Internet
United KingdomFrome Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • tyokischild Dominic Ellison (@tyokischild) reported from Frome, England

    After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

  • VelocityRockFM Andy Wrintmore (@VelocityRockFM) reported from Frome, England

    @virginmedia why have you been so awful the last 6 months?

  • RJLW Robert LW (@RJLW) reported from Frome, England

    Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

  • BrookesComms Mark Brookes (@BrookesComms) reported from Frome, England

    @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

  • Harveys_Rejects Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England

    @premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PrismaticChaos Louisa Jones (@PrismaticChaos) reported

    @virginmedia Still down for us too and can't get through on phone or via your website

  • MattyBrennan M Brennan (@MattyBrennan) reported

    @virginmedia I have no broadband so that fix 5 hours ago was a clear lie #VirginMedia #VirginMediaoutage

  • terriprior1987 terriprior18 (@terriprior1987) reported

    @virginmedia have no Internet can't even get on to your website to see why or even to report it. always have this issue when virgin goes down.

  • aKahnR Ali Kahn (@aKahnR) reported

    @virginmedia It’s down again in Bradford

  • mrs_angrybird40 Andrea L (@mrs_angrybird40) reported

    @virginmedia No Virgin you have not it is down in the Swansea/Neath area. And before you give me the standard response yes I have checked everything.

  • zenith_1976 carl (@zenith_1976) reported

    @BTFirst @virginmedia @oskar5x5 Not hacked just bad maintenance and over selling

  • JDLimitless_ Jamie Dixon (@JDLimitless_) reported

    @virginmedia Not working again

  • dahodsakina Sakina (@dahodsakina) reported

    @virginmedia My virgin broadband is not working as well

  • DavidJohn878 DavidJohnfraser (@DavidJohn878) reported

    @virginmedia Still down

  • GrahamBesw Graham Beswetherick (@GrahamBesw) reported

    @virginmedia Down again in LU6 !!!!