Virgin Media Outage Report in Wells, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wells, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
TV | |
| Bath |
TV | |
| Bath |
TV | |
| Bath |
TV | |
| Bath |
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| Bath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Rob Cowap
(@BigRobW4) reported
from
Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Chris55858897) reported
VIRGIN MEDIA has ZERO CUSTOMER SERVICE which is IMPOSSIBLE to communicate with via the telephone. SKY has heaps more customers but OFCOM receives heaps more complaints from Virgin Media customers which does indicate something. PLUSNET MEDIA ANSWERS CALLS WITIN 60 SECONDS.
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Andrzej mega
(@AndrzejMega) reported
@virginmedia how the hell do I report a problem and get it fixed ? Your helpline gives me options to : 1: go back to main manu , 2: hear these options again. My internet is down and I can’t even tell someone it’s broken !!!!!!!!
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Cheryl-Ann
(@cheryl_annmusic) reported
Try to cancel my @virginmedia since 28th January.. 3 hours on the phone still waiting. Live chat and WhatsApp days on end waiting..
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Prof Leah Tether
(@MedievalDigigal) reported
@virginmedia Managed to get through earlier re. price rise and rearranged my contract. All good. Wanted to check it's all gone through, but there is nowhere to view your contract in the new 'myvirginmedia' site (it is not in My Bills - I have looked). Help?
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alan cook
(@athleteal) reported
@virginmedia As I cant get through to support, you cant verify the issue or not. I know very well you throttled my wife VPN connection. To be fair though she is with a small company - BASF perhaps you have heard of them.
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Dave Crisp
(@DavidJCrisp) reported
How **** is @virginmedia Look up the opposite of good internet connection and you get close. FFS VIRGIN how can you be THIS bad I have just cancelled the direct debit. EVERY ******* MONTH WE HAVE ISSUES
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Chris
(@Chris55858897) reported
@virginmedia ITS ALWAYS IMPOSSIBLE TO VERBALLY COMMUNICATE WITH VIRGIN MEDIA, MAYBE ITS A GOOD IDEA TO EMPLOY SOME COMPETENT, PRODUCTIVE EMPLOYEES THAT CAN RESOLVE ISSUES/ COMPLAINTS AFTER THE CUSTOMERS FIRST CONTACT WITH VIRGIN MEDIA. JUST A SUGGESTION VIRGIN MEDIA.
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Emma Collis
(@emma_collis) reported
@virginmedia Sounds like I'm far from the only one having this problem. @HibbertsHangout is having an even worse time than I did trying to get through to cancellation. Any chance you can help them out?
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Julia Bainbridge
(@JulesFlint) reported
@virginmedia I think I need some help to identify. I assumed WiFi but there are also some cables
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BCFC
(@carlbcfc) reported
@virginmedia I’ve just sat on the phone after work for 45 f*ckin minutes only for your idiot to cut me off!