Virgin Media outages and service status in Wells, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wells, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wells, England
The most recent Virgin Media outage reports came from the following cities: Shepton Mallet.
Community Discussion
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Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Jon Wakefield (@jon_wakefield) reported from Locking, England@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Jon Wakefield (@jon_wakefield) reported from Locking, Englandwow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Errol Raines (@errolraines) reported from Pilton, England@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Castle Cary, EnglandWhy do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?
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Matthew Turner (@MTurnerNFL) reported from Wells, England@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Rob Cowap (@BigRobW4) reported from Glastonbury, England@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tigol (@bigoltiddies) reported@JU51LNS @TalkTalk It was never YOUR email, it belonged to TalkTalk and they simply rented it to you as a perk of being subscribed to their service. You've cancelled or are cancelling so they're no longer giving you a free email and instead asking you to pay. BT does/did the same. As did/does Sky. Virginmedia just straight delete the email address after 90 days. You're making a deal out of nothing. Pay the fiver a month and use the time to port out valuable emails by forwarding them to your other email then when you're confident you've got it all transferred, cancel the payment.
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mike davies (@DavMichael) reported@virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?
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FuzzieRatBag (@FuzziePieRat) reported@virginmedia I understand that, it's the fact that I said I was willing to downgrade to get a cheaper offer, instead they offer higher prices & higher speeds. Funny part is, my renew is cheaper than the offers. I've got till July so I'll either cancel & be a new customer, or accept the renew.
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Jason Caine Smith (@jasoncainesmith) reported@VirginMedia No response on X or WhatsApp after hours. Cannot get through by phone due to your system issue. This has left an elderly customer without TV all day. Completely unacceptable. If I don’t get a response shortly I will be making a formal complaint.
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Adz (@MrAdz259) reported@virginmedia I sent a notice of cancellation on 16/03/26. So my service would end and be disconnected on 16/04/2026, as advised by one of your customer reps.
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Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported@virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks
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Donna Tudor (@donna2904) reported@keithapearson @virginmedia Couldn’t agree more. I’ve spent roughly 6 hours on chat talking to foreign robots and got nowhere. They should be fined for not having a uk call centre. I’ve gave my 30 days notice after 19 years as a customer. They’re a disgrace.
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Peter Carr (@PeterCa35536841) reported@djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there
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AM (@itsmeitsmeandy) reported@bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly
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Fletch (@ItsMeFletch_) reported@virginmedia & @O2 are the two worst companies ever to deal with. Absolutely shocking service.!! 🖕🖕