Virgin Media Outage Report in Wells, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 08: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (14%)
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Total Blackout (11%)
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TV (8%)
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E-mail (7%)
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Phone (3%)
Live Outage Map Near Wells, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
TV | |
| Bath |
Internet | |
| Bath |
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| Bath |
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| Bath |
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| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Rob Cowap
(@BigRobW4) reported
from
Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Hill
(@karlhill3466) reported
@virginmedia Now 20.00 Sunday are you even trying to fix the issue
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Mark Gossage
(@bulkbiker) reported
@virginmedia Try and get through to someone using your system.. it's complete crap.
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lomelindi12
(@lomelindi12) reported
@virginmedia is appalling Aunt is a customer. They’re switching to fibre phones. But her router is upstairs while phone is downstairs. She needs a landline. She can’t get through to arrange a technician to discuss. So is faced with losing landline. As an elderly customer 😡
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Rand
(@Raz625772) reported
@virginmedia good morning. Still no wifi in SW11 area after 3 months. Can someone please connect with me to resolve this ASAP. I’ll be raising an incident with @CISASUK today also. This is totally unacceptable
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Tracey
(@62jovi) reported
@lomelindi12 @virginmedia They added things on to my friends bill without asking she’s got rid terrible CS !
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Lauren.
(@l4ur3n_x) reported
@virginmedia Woke up today and there is still an issue! When will this be fixed
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U Z M A
(@uzmapatell) reported
@virginmedia I recently got wifi from Virgin Media Business. Their network is horrible! I’ve called numerous times and been there to connect it to my Ring cameras which keep disconnecting. My Guests also complaining that it doesn’t reach the bedrooms.
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Bee turner
(@beeturner250661) reported
@virginmedia I dint understand - you fail to provide me with access to tv for over a week , tell me during a phone call I will be compensated for a failure to provide a service I pay for ? I have a very unwell elderly husband at home and he had no access to tv for over a week ?
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Lynn Knox
(@LynnKnox75) reported
@vmbusiness I have had no internet connection for 15 hours and can’t actually talk to anyone - just going round in circles. Customer service of sending me a text with a link to diagnose the problem myself isn’t really customer service now is it!!! How do I make contact?
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Irv1878
(@irv1878) reported
Trying to watch f1 but good old @virginmedia broadband down again, joke of of a provider