Virgin Media Outage Report in Wells, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wells, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bath and Radstock.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Bath |
Internet | |
| Bath |
Internet | |
| Bath |
Internet | |
| Bath |
Wi-fi | |
| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Rob Cowap
(@BigRobW4) reported
from
Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Willoughby
(@NicolaWilloug10) reported
@virginmedia Don’t use landline and have called other number nit much help didn’t get through to anyone.
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Oonagh McCutcheon
(@oonagh_mcc) reported
Virgin media broadband down again!!!! What is happening @VirginMediaIE 1 hour wait for tech support!!!!!
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Chris Channing
(@stefasilence) reported
@virginmedia Ur customer service told me to wait, but I need to finish my project, and the hotspot is too slow. It’s due today!!!!!!!!!!
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simona
(@Grundlefish) reported
@virginmedia what’s with your broadband service today as been without broadband for nearly 2 hours, is this due engineering works?
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70’s Chick
(@70_schick) reported
@virginmedia Yes - having been round the houses trying to sort why our internet constantly drops out and despite having had an engineer out to check cabling, we finally had someone from Virgin agree that there is indeed an issue with our router (like we’ve been saying the last year!) But……
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70’s Chick
(@70_schick) reported
@virginmedia We were told we couldn’t have one and you didn’t know when Hub 3’s would be available. My husband advised we’re paying for a service we’re not receiving and your CS rep hung up on him because we won’t upgrade. (We already did a few months ago and STILL the internet is poor.) 😡
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Hanna Dillon
(@hannadillon) reported
@Mawfred63 @virginmedia Never said I was , think your missing the point that I would of quite happily of had it on the edge of my drive which was still in front of it , which work men was happy to do before virgin turned up
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Jo Meagher 💙
(@Jo_Meagher) reported
Come on @virginmedia my internet has been down all day and you’re estimating that it won’t be fixed until 09.50 tomorrow. Surely you understand that with so many people working from home that simply isn’t good enough?
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Francis Gavin
(@FrancisGavin19) reported
@virginmedia I can't log into sky sports on my mobile using the virgin login. Is there an issue with the login that you know of?
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upursbetty 🇪🇺🇬🇧💙 #FBPE 3.5% #RefugeesWelcome
(@upursbetty) reported
@virginmedia Went from fixed tomorrow at 9.25 am to no problems so only been unable to work half the day. Thank you. Not impressed.