Virgin Media Outage Report in Wells, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin_Sway 🦁💚🦁💚
(@SP1D3R_Sway) reported
@virginmedia No known issues, I now have broadband again but it’s still low and the ping is very high when doing tests. I’m also in the process of trying to upgrade my broadband due to the Volt benefit but I’m told there is a shortage of Hub4
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Matthew
(@matthough99) reported
@Roshanashahid97 @virginmedia I'll have the same problem, 2 weeks I've been trying. 30 hours of being on hold so far over the 2 weeks. Good luck!
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Johnny McCaffery
(@JohnnyMcCaffery) reported
@virginmedia On your side yes, but on my contract & email I get, it states the discount until the end of my contract. Hence the complaint which you keep on cancelling. Now, just tell me there is nothing you can do & I will contact your solicitors, give them the evidence and cancel my contract
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KDT
(@Kito72Kt) reported
@virginmedia Will i be able to get credit on my account for the 4 days with no service?
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KDT
(@Kito72Kt) reported
@virginmedia "The team" is an automated telephone system that wont let you speak to anyone. And a link to that sends you round in circles testing everything for the umpteenth time. Not very customer friendly at all 😡 so frustrating.
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Steve Wakelin
(@dancejedi) reported
@virginmedia No I didn’t give them any details. Wtf do I need to keep giving you information for please just sort out my ******* broadband and tv installation date or just ******* forget it and I’ll stick to BT.
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badreldin
(@badreldin) reported
@virginmedia @virginmedia pre installation team who seems to be based out of the Philippines has the most shocking customer service. The customer service team cannot help due to the fact I have no active service due to my service move still not complete. Shocking company 2/2
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Adam
(@plasticfreeAdam) reported
@virginmedia Avoid avoid avoid #VirginMedia. Even if they have the best deal or fastest web with years of good service. The second you need them to step up they'll let you down and make your life miserable. They used to be ok - I've worked for them when Yorkshire Cable & Telewest. So bad.
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Brian Williams
(@BriWilly26) reported
@virginmedia would you ever answer your bloody phones? Jeeezus…. 30mins listening to your on hold music and I no longer want to discuss my issues; you’re sacked! We’ll done; I’m off to BT for my broadband Goodnight #shitservice #internet #broadband
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The Lord Mongrove, Sir Wonko the Sane PdD and bar
(@Lord_Mongrove) reported
@virginmedia Haven't got a clue, I don't take business calls at home. I've told your callers this umpteen times ... if you wish to sell me something or make an offer - email me. I'll read it at a time good for me ... not when I'm trying to sit down with my family for dinner.