Virgin Media Outage Report in Wells, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wells, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Bath |
TV | |
| Bath |
Wi-fi | |
| Bath |
TV | |
| Bath |
TV | |
| Bath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lawrence Sweeney
(@LawSweeney) reported
@virginmedia I was without service for 6 hours during a working day. I want to escalate this as I want my account to be credited to compensate
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Robb Knight
(@rknightuk) reported
@virginmedia I have tried confirming multiple times (including sending a new email with link), in multiple browsers with cookies cleared. This is definitely an issue your end not mine.
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Will
(@youcantgoback) reported
@virginmedia Ready tho intenet is down and 4g on phone seems weak. Send me the link thanks.
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theotiana
(@_escobarb) reported
@virginmedia It’s been installed for well over a year. My area has had intermittent issues this last week, I was told you would have it fixed by this morning at the latest, midday it drops again while I’m working, I call up and you tell me it is sorted in my area. It isn’t.
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lucy marie wong
(@thelma_jo) reported
@virginmedia why is it there's virgin media on my street up till house number 149 and after that house number 151 and upwards can't get virgin media??? What's the point in that ?? Why is there no cable further up the street?? Your losing customer
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Rohdz
(@Rohdza) reported
@virginmedia What is the point in me doing so? I've spoken about this on a number of occasions and it's never resolved over the phone or via a complaint...what will change now??
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Margaret Smith
(@NottsMarge) reported
So @virginmedia keep emailing me to upgrade from 500mb to 1gb internet speed, called n they want me to pay additional £37 a month! Told I have to pay more because I’m an existing customer. I won’t be renewing #customerexperience #poorcustomerservice
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Nick Friday
(@bmagic_csgo) reported
@MandeepVAL @virginmedia LMK if you find something good, I have the same problem with Virgin; the packet loss is between me and their Belfast core router mostly in peak/evening periods. Trying to explain this to their level 1 support is like trying to explain astrophysics to a block of cheese.
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Tess 🦔 - fully vaccinated, rocks a mask.
(@violetscrawley) reported
@virginmedia But we don’t want to cancel it!!! We simply want to allow someone else to deal with paying the bill.
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Control Solutions
(@Ipswichpests) reported
@virginmedia why dont you email people when services are down for the whole day so people can arrange there life to suit.