Virgin Media Outage Report in Wells, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wells, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Wells, Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Wi-fi | |
| Bath |
Internet | |
| Bath |
Internet | |
| Bath |
||
| Bath |
Wi-fi | |
| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wells, England
Latest outage, problems and issue reports in Wells and nearby locations:
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Rob Cowap
(@BigRobW4) reported
from
Glastonbury, England
@virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification
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Errol Raines
(@errolraines) reported
from
Pilton, England
@virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service
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Matthew Turner
(@MTurnerNFL) reported
from
Wells, England
@virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Stephen Anthony
(@Harveys_Rejects) reported
from
Glastonbury, England
@premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andreinavargas
(@AndreinaVargas) reported
@virginmedia As you can see not even connecting directly to the router. Since last week I've been having this issue and I'm seeing lots of people complaining about this on twitter so its not just me. Can you please explain what is going on?
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Kelly Bilgin
(@kelly_bilgin) reported
@virginmedia Please call at 9am. He and my vulnerable 90yo grandmother are without mobile service and we need it resolved ASAP. Thank you.
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Copas82
(@Copas82) reported
@virginmedia Broadband down, currently waiting for chat and have been for the last 30 mins.
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Me on the Hill (in the surround) 🌇
(@cbradbee) reported
@virginmedia On all devices. Hub is V6. Just a white light. Apparently we have been told it's a network issue confirmed by phonecall. That was last Monday. Have had no updates.
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Copas82
(@Copas82) reported
@virginmedia I've been without broadband for over 24 hours with no explanation and I work from home. The ETA for a resolution was 4pm today, then 8pm and now 8pm tomorrow. I also signed up for text notifications and haven't had a single one.
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Copas82
(@Copas82) reported
@virginmedia The service is apparently down in my area, that's all it says.
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bean
(@beansandwaffles) reported
Please please help, I can’t afford to be paying so much for this bill for such a bad service and neither an my mum who’s in her 70’s! You’ve basically cut her off from everything this month, first her tv, now WiFi. @VirginMediaIE #virginmedia
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mariah
(@mariahtiamay) reported
@virginmedia my WiFi hasn't been working for over a month and I can't find how to get an emergency engineer to come out
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vista
(@vistaextra) reported
@virginmedia Spoke to your agent on Saturday about a problem. They said I would have a new box delivered on Monday but I'm still waiting
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
@virginmedia @O2 No, it was promised last week. Now she has cut me off I’m unable to discuss the problem and her incompetence.