Virgin Media

Virgin Media Outage Report in Wells, Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wells, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wells, Somerset, England 05/30/2025 15:20

May 30: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wells, Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath TV
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • Harveys_Rejects Stephen Anthony (@Harveys_Rejects) reported from Glastonbury, England

    @premierinn @virginmedia Is there a problem with your service this evening? Cannot get on the Free or Ultimate WiFi?

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Castle Cary, England

    Why do broadband providers give us tech that isn't up to the job? The BT super hub 2 and Virgin media routers are absolutely rubbish and the only way to get a decent service is to buy extra tech to make them work better. I've just answered my own question here haven't I?

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Wells, England

    @virginmedia Hi there! I'm so sorry but our circumstances have changed and we now can't make tomorrow, but the problem isn't sorted. Is it possible to rearrange for next week?

  • BigRobW4 Rob Cowap (@BigRobW4) reported from Glastonbury, England

    @virginmedia can you help please, I've not been able to send text messages for days now, all I get is the error 28 notification

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah_Venners Sarah (@Sarah_Venners) reported

    Hi @virginmedia I’ve been waiting for someone to contact me via WhatsApp to cancel a contract since 11am this morning?! Starting to think you’re avoiding replying as it’s a cancellation! Joke of a company

  • virgil4dijk Sensational Virgil (Aaron) (@virgil4dijk) reported

    Virgin media wifi is genuinely so ****. Been constantly going off since just before Xmas. Trying to work from home is such a ******* shore man.

  • HarryWardnotts Harriet Ward (@HarryWardnotts) reported

    @virginmedia ur a bag of ****

  • paul7351 Paul Stewart (@paul7351) reported

    @virginmedia Thanks. I’ve called that number and it still says no issues. I know that other people have the same problem in the Portsmouth area. Is there anyone I can speak to?

  • keithlfc8 keith derrington (ReKre8) (@keithlfc8) reported

    @virginmedia hi my wifi/internet keeps going off every night at midnight. It says there are no issues with it but clearly there are. 🙈

  • luckyadelova Lucky Adelova (@luckyadelova) reported

    @virginmedia is your system down? I can't connect to internet

  • missvici Victoria Crawford (@missvici) reported

    @virginmedia going around in circles with your telephone team. Promises to help and then nothing…..how can I get resolution?? Please help me

  • JamieBeel Jamie Beel (@JamieBeel) reported

    @virginmedia Yes I spoke to you over the phone. The issue I have is every time I ring up I get told different things because your advisers don’t know how to do their job properly. Then when I say the last adviser told me this, they accuse me of lying and blame me for your mistakes.

  • Zikang27 Josh wil (@Zikang27) reported

    @virginmedia really quick question, I joined the VM today, the boardband was going to delievry to me in 22nd, however I just noticed I wont be in until 1st March, and the contract also told me that they arw going to charge me for both months, can you help me delay my order?

  • frenchguyinuk bruno legros (@frenchguyinuk) reported

    @virginmedia trouble is got some e-mail last month from virgin media that make non sense