Virgin Media

Virgin Media Outage Report in Wells, Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wells, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wells, Somerset, England 02/03/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wells, Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath TV
United KingdomBath Wi-fi
United KingdomBath TV
United KingdomBath TV
United KingdomBath TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

  • errolraines Errol Raines (@errolraines) reported from Pilton, England

    @virginmedia No still on going I’m afraid. Ever since upgrading to 500mb service

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • megg_paul megan (@megg_paul) reported

    @Angela_Griffin @virginmedia We have the same issue! AND we can’t even get wifi upstairs anymore they won’t do anything as they said it’s not there issue, unless I want to pay an extra 20 a month for a booster.. even though when we first got the wifi it worked perfectly upstairs! usesless

  • darkrysta1 HWPH (@darkrysta1) reported

    @virginmedia It seems that no one at Virgin is willing to help resolve this issue for a new customer. Extremely disappointed with the customer service, quick to get people to sign up, not so quick with providing a good service(5)

  • iamjohnnydee Johnny Dee (@iamjohnnydee) reported

    @davidxgreen @virginmedia Our whole street has issues. Virgin say they are fixing.

  • weblyish Weblyish (@weblyish) reported

    @richard_ive @Petrique3 @virginmedia Same here it's not DNS but I'm starting to think virgin have an issue with AWS since I think most of the stuff I can't get is on AWS backend (prime, zoom, Netflix) whereas teams and Google services seem fine

  • dinkydeans Dinkydeans (@dinkydeans) reported

    @virginmedia wow customer service at its finest, how is your campaign falling though or not being set up correctly my fault, but you offered me the discount then cheek to charge me full price until compliance sort it out, your funny. #joke

  • MalikSul Mos (@MalikSul) reported

    @virginmedia Nope, states No known issues

  • rudyobrien21 The Obtuse Muse (@rudyobrien21) reported

    @virginmedia We are moving into March and still not resolve. I'm not late with payments, I have not missed a payment, I'm paying for a 1GB connection but receiving 90MB. I'm upholding my end but let down by Virgin - so you are unable to resolve the issue, I should not be held to my contract.

  • darkrysta1 HWPH (@darkrysta1) reported

    @virginmedia I have spoken to Gilbert, Ruth, Raj, Kashij, Vaishny, and Gourav. All of whom have passed me to other departments, cut me off entirely and all have failed to offer any sort of support other than offer to cancel my contract. I am just so shocked at Virgins customer service (3)

  • LindiLou67 Linda Moran (@LindiLou67) reported

    @ChelleMel47 @virginmedia Michelle, when I was mid Chemo & trying to work from home, it took so long to get them to fix our internet! They reduced me to tears! Moving house in 3 weeks abs really excited to be having Sky! Hope you get sorted darling!

  • SweetMissAJ Amanda Johnson🎆🎆 (@SweetMissAJ) reported

    @virginmedia our Internet has been going on and off over the past few days in swinton manchester any chance u can fix this please!