Virgin Media Outage Report in Locking, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Locking, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Locking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Locking, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Weston-super-Mare |
||
| Cardiff |
Internet | |
| Weston-super-Mare |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Locking, England
Latest outage, problems and issue reports in Locking and nearby locations:
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@virginmedia I’ve just contacted your technical support and was put on hold for an hour and 3 minutes and then you cut me off. Fuming!! 😡😡
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.
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Craig Summerfield
(@sumz88) reported
from
Cardiff, Wales
So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia
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Chas D
(@Chasmeister) reported
from
Cardiff, Wales
@HeyRachieface @virginmedia It really is piss poor. I even get tv interference thrown in for good measure 😒
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Chris Roberts 🏴🌹
(@ObsrvntPheasant) reported
from
Cardiff, Wales
Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”
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Mark Letman
(@wingnut1927) reported
from
Cardiff, Wales
@virginmedia Done all this and your automated telephone support even diagnosed a fault and restarted the router.
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
Still another 12 min and nothing time to cancel I think😡@virginmedia
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Lowri mifsud
(@lowri_mifsud) reported
from
Cardiff, Wales
@virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion
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Sam / Ratuse 😈
(@Ratuse_) reported
from
Cardiff, Wales
My internet has been down literally all night what’s going on @virginmedia
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia We had a 6 day internet outage at the end of July. I’ve just got the bill for next month and there are no credits on it to account for the outage - we’re still being charged the same amount.
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Mark Bowie
(@MarkBowhouse) reported
from
Cardiff, Wales
@virginmedia no internet in Cardiff and your website is down 👍
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Jon Wakefield
(@jon_wakefield) reported
from
Locking, England
@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Craig Summerfield
(@sumz88) reported
from
Cardiff, Wales
Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice
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Kieran
(@KieranPolls) reported
from
Cardiff, Wales
@virginmedia Actually, I’m done. Issues resolved but if this is how good your customer service journey gets, I’m cancelling my services.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✨ †hï§ hêrê ï§ †hê Mågï¢ §hðþ 💖
(@itsLouise_xx) reported
Hi @virginmedia just wondering why we keep getting a call from what is supposedly a @bt_uk text service? After so many scams- is this something that should be happening when we’re not with BT? Plus, how do we get it to stop @bt_uk ?
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gerard owen
(@ShoezooN14) reported
@antbfc @virginmedia Find out if it’s just you or local area, we had to wait for them to send engineers to find fault. Best to look on Facebook or Nextdoor, sounds like you have the same problem as us so I think it the whole of your area out. Just have to wait for them to fix it and ask for a refund
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Steve Bayes
(@bayessteve) reported
@virginmedia I can connect to my router and extender but cannot download anything and some tv service not working in BN13 area??
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OleAndMatesOut
(@MatesOut) reported
@virginmedia why tf has my internet shut off two nights in a row????? Currently paying £50 a month for awful ping and average speeds seriously what are you playing at you bunch of frauds
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Ben Gaunt
(@BenGaunt11) reported
@virginmedia your internet is ******* **** my internet has gone down NINE times today
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ILOVEVAUXHALL
(@ILOVEVAUXHALL) reported
@virginmedia are you ever going to sort the intermittent service in SE11 that is been troubling residents for weeks? #virginmediadown
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Pedro661™
(@Pedro_661) reported
from
Wednesfield, England
Yaaaaaay @virginmedia is down again 👏👏 managed to provide a stable service for a week.
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Reyna
(@Reynawastaken_) reported
@virginmedia you are literally a multimillion dollar company fix your wifi bozos🤨
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DavidGParry
(@MrDavidGP) reported
@MissDemeanor07 @Bobby1897 They'll want to cancel anything, but like the ones cancelling electricity company oe virginmedia, depends on tarrifs but many have exit fees,
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Axton Jordan
(@AxtonJordan) reported
@virginmedia hi, there seems to be something wrong in your website and I can't change direct debit details as it says 'oops, something's broken'... any other way of doing this?