Virgin Media outages and service status in Cardiff, Wales

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cardiff, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Weston-super-Mare, Pontypridd, and Barry.

City	Problem Type	Report Time
Cardiff	Internet	4 hours ago
Newport	Internet	8 hours ago
Cardiff	Internet	9 hours ago
Cardiff	Internet	1 day ago
Cardiff	Internet	3 days ago
Cardiff	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

• 
  Sam Sims (@mantha_1976) reported 47 seconds ago from Newport, Wales

  Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

• 
  Monkenstien. (@3_monk) reported 2 minutes ago from Beechwood, Wales

  @virginmedia I get your bills, that is how I realised as a loyal customer I am paying £40 plus a month for Internet access only. Fortunately for me and not for you BT Openreach have been installing fibre to home allowing me greater negotiating power as tou have no respect for loyalty.

• 
  Right Direction (@BackOnTrack__) reported 3 minutes ago from Cardiff, Wales

  @virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.

• 
  Steve Mowat (@SteveMowat4) reported 5 minutes ago from Weston-super-Mare, England

  @bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke

• 
  Ryan Davenport (@Welsh_Saint14) reported 8 minutes ago from Cardiff, Wales

  @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

• 
  Moseph Mellars (@stfcjoner1986) reported 14 minutes ago from Cardiff, Wales

  @daisylnaughton @virginmedia Down for me too

• 
  Mark Smith (@markccfc70) reported 20 minutes ago from Cwmbran Central, Wales

  Been with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.

• 
  Katieeeeeeeeeeeee 👻 (@SewScandalous) reported 20 minutes ago from Newport, Wales

  Oh, looks like @virginmedia have disconnected my service 7 days before they were meant to 🙄 Absolute rubbish.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 25 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

• 
  Noga Fett (@darth_noga) reported 26 minutes ago from Barry, Wales

  Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

• 
  Fred Jones (@fredljones_) reported 26 minutes ago from Barry, Wales

  @virginmedia online chat not working, on hold for hours and not responding on WhatsApp?! How do I get hold of you to cancel my service ffs...

• 
  ROMEROISACUTI (@ROMEROISACUTI) reported 35 minutes ago from Barry, Wales

  @virginmedia wifi has gone down in CF62 area of Barry.

• 
  Katieeeeeeeeeeeee 👻 (@SewScandalous) reported 36 minutes ago from Newport, Wales

  @virginmedia Imagine being a customer service agent and not having a clue how to do your job hahaha! 🙄

• 
  Ed Morris (@edmorrispt) reported 44 minutes ago from Cardiff, Wales

  Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

• 
  rose allen (@roseall87907765) reported 46 minutes ago from Cathays, Wales

  @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

• 
  Kevin Fortey (@GiantVeg) reported 46 minutes ago from Cwmbran Central, Wales

  @emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too

• 
  Mento5 (TAFKAB) (@Mento56) reported 48 minutes ago from Church Village, Wales

  @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

• 
  Gareth Jones (@gazthebluebird1) reported 49 minutes ago from Cardiff, Wales

  @virginmedia That's not going to help me reset my password.

• 
  Dr Chris Inglis (@ChrisSwinglis) reported 54 minutes ago from Penarth, Wales

  @GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.

• 
  Joshua Watson (@josh_wats09123) reported 57 minutes ago from Barry, Wales

  @virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dide (@dide_oluwa) reported 5 minutes ago

  @virginmedia Search shows no outage in my area How do you explain the lack of cell signal on multiple devices using your network

• 
  One Club Since 1888 🍀🇮🇪 (@1888oneclub) reported 6 minutes ago

  @RFC5572_ You just got beaten off a virgin media WiFi password ya helmet. Pipe ******** down!!

• 
  Lynne (@ljbrameld) reported 7 minutes ago

  @RichardMorrow10 @virginmedia You’ll be lucky. I left them & changed Broadband company. They said I was due credit & would send a cheque (cheque 🥴). Still waiting. Bet it never arrives.

• 
  Gabby Harrington-Poole (@Gabarillo) reported 7 minutes ago

  Non stop problems with @virginmedia over the last couple of months. Today is exceptionally bad. I’m unable to work from home, not great when you’ve got press deadlines. Bet there won’t be any reduction on the direct debit they take! Time for an official complaint I think!

• 
  Colin Chapman (@cochap) reported 9 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

• 
  Roy Andrew Clarke (@royo42) reported 11 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  propper klopper (@gilesy10982) reported 12 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼

• 
  Ron Rosenhead (@ronrosenhead) reported 14 minutes ago

  Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

• 
  The Phantom (@Th33illuminati) reported 25 minutes ago

  Then Virgin Media turns ya internet of 3 weeks in when you’ve paid every month for a month but their inadequate foreign staff STILL can’t get the direct debit date correct YOU ******* AIR BALLOON FLYER ***** **** FIX UP YH

• 
  Mark (@tirpse) reported 25 minutes ago

  @virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!