Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Louis Mertens
(@LouisPMertens) reported
from
Cardiff, Wales
1/2 My exp. with @VirginMedia has been a farce involving incorrect contract lengths, engineers insisting my package can't be installed bc customer service sold me a service that doesn't exist, phone calls from Virgin saying the engineers are wrong...
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Steve Humphreys #FBPE
(@bighumphs) reported
from
Cardiff, Wales
@virginmedia more crap service - this time with your mobile network
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia TERRIBLE CUSTOMER SERVICE
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Dean Conway
(@DeanConway1) reported
from
Cardiff, Wales
@virginmedia your customer service is a joke!!
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia omg going to miss @C4Gogglebox no C4 on virgin media #help
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia Needs must 😁but would appreciate virgin sorting the problem asap
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Camper Than ⛺⛺⛺
(@Magadocious82) reported
from
Cardiff, Wales
@virginmedia Shit! I meant to say chewing gum, but I hit the wrong button, because I was walking with my phone!
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia I shall be raising a complaint yes. No attempt to find out if the router is faulty, just trying to sell more services. You have failed to deliver against your contract and the customer service is shocking. My complaint shall go to OFCOM also @Ofcom
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Charles
(@charliewong87) reported
from
Cardiff, Wales
Yo wag1 @virginmedia mans phone is down, it’s been hours
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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Arty Hen Party
(@HenLifeModelGuj) reported
from
Cardiff, Wales
@keeleyscorner @AngieCQuinn @virginmedia Virgin is fine on the whole. It uses the EE network
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
Worst customer service in the world. No attempt to diagnose or resolve an issue. Just try to upsell! #awful #broadband #virginmedia
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia I shared the screen prints of what they said. No attempt was made to diagnose or resolve. Only to sell boosters despite me advising them I have major WiFi issues. I’ve kept all the messages and you did bring but try to con me out of more money. And now you call me a liar!!
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Leanne Everest
(@reddevil1975) reported
from
Barry, Wales
@virginmedia Why is my ITV wales signal down yet again. Thank god for Channel 853 or I would be missing my fave #loosewomen
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Sheila Duers#GermanyPlus
(@SheilaDuers) reported
from
Cardiff, Wales
@virginmedia Never watched either and never will.
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Matthew Swindlehurst
(@MJSwindlehurst) reported
from
Cardiff, Wales
@jordanjaylam @virginmedia @richardbranson 6 engineers out and 2 WiFi box later and still not working Jordan, a quite atrocious customer service
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Shane
(@gingio) reported
from
Cardiff, Wales
Another poor show from @virginmedia. They’re going downhill...
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Mart Verallo John
(@IAmMartJohn) reported
from
Cardiff, Wales
I know I'm flogging a dead horse where with this customer service tweets. But I've spent a collective hour and a half on hold trying to cancel @virginmedia as they only let you do it through the phone, but don't actually pick up. Genius idea really
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@virginmedia After being a mobile customer for 10 years I have cancelled.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maria
(@EvilM64) reported
@virginmedia is your service down in ct10 area
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Sean T
(@CockneyCharmer) reported
@Twas_By_Design @virginmedia Yup, their own apps, site and status page are down as well. Will have to see if it sorts itself or their socials announce anything next few hours
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Becs
(@Becsdutchfos) reported
@virginmedia any known local problems in LU3?
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Michael Folkerson
(@mfolkerson) reported
@virginmedia looks like total outage in London? No internet at all in SW4, and your website doesn't even work to do a service test! When is estimated resolution? Would be nice if you tweeted about it or something..
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𝓜𝓪𝓽𝓽 𝓛𝔂𝓷𝓬𝓱
(@mjlynch) reported
@virginmedia hi, seems that not only is my broadband connection down, your servers won’t let me sign in to My Virgin Media to check for the issue!!!
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David McGuiness
(@DavidMcGuiness) reported
@virginmedia is your broadband down in SG7? I can’t even get on your website with a phone signal.
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Big Al Unit
(@Big_Al_Unit) reported
Internet not working again @virginmedia
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G Man
(@_5000G) reported
@virginmedia Nationwide virgin broadband and website down..
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Mx Mike (They/Them)
(@_MxMike) reported
@wyliecat77 @virginmedia So bad
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Brian Handscomb
(@BrianHandscomb) reported
When you switch to your Vodafone powered work mobile to find the @virginmedia status checker doesn't load there either and they are trending in Twitter you KNOW they're having a bad day...