Virgin Media outages and service status in Weston-super-Mare, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Weston-super-Mare, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 7:48 AM GMT+1.
- Internet (48%)
- TV (33%)
- Wi-fi (9%)
- Total Blackout (6%)
- E-mail (4%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 1 day ago |
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Cardiff
|
Internet | 2 days ago |
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Cardiff
|
Internet | 2 days ago |
|
Cardiff
|
2 days ago | |
|
Cardiff
|
TV | 3 days ago |
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Cardiff
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Paul Burnell (@Paulyb65) reported from Cardiff, Wales@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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rhysforan (@rhysforan) reported from Cardiff, Wales@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
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🏴⚽️🏉Gareth Lloyd 🏉⚽️🏴 (@GarethLloyd18) reported from Cardiff, Wales@virginmedia awful customer service
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media
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Al (@algro10) reported from Clevedon, England@10sam_h Yeah likewise, virgin media awful still not sorted it
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Carol Gladwin (@carolgladwin) reported from Nailsea, England@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!
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Justine (@Justine_F1) reported from Cardiff, Wales@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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Ritch Zablan (@blue_murdock) reported from Cardiff, Wales@virginmedia … is there network cover problem here cardiff now?
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
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rose allen (@roseall87907765) reported from Cathays, Wales@virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !
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Chloe coy (@Chloe_coy_) reported from Penarth, Wales@virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!
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Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TwinHop (@ml1802) reported@Benleo @virginmedia Their customer service is absolutely shite.
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chris8854.bskysocial (@chris327759) reported@virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there
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🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported@RobRollin2 @virginmedia Virgin Media's routers are garbage. As a result I've have only ever run mine in modem-only mode and provide my own wi-fi for my home. Works flawlessly.
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asum izak (@yrubswed) reported@Ofcom @virginmedia must send you an End of Contract Notification (EoCN) between 10 and 40 days before contract ends. This alerts upcoming price changes and available deals, however, sometimes this does not provide 30 days' notice to formally cancel on most occasions. Ofcom investigate
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Marilyn (@womaninblue1050) reported@virginmedia I didn’t say anything about having an issue on this thread
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Siân Ⓥ 🏴 🇬🇧 (@Sian_J247) reported@Benleo @virginmedia Wait wait I can top that, daughter has sky broadband, it went off about 2 months ago, she's rung & rung, told they can't check her service or book an engineer, took the payment last month, this month took 2. Still say they can't check anything. OMFG what a load of rubbish!!
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Grim Reaper (@didtheydiecom) reported@jomickane @Benleo @virginmedia Vodafone. I mean they all ******* suck but Vodafone sucks least at the moment.
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Andrew Pittman (@AndrewPittman2) reported@virginmedia @IanLythgoe4 We’ve been without TV for five days! Despite being told it would be sorted “ within 24 hours” on Saturday, now been told after a 30 minute phone call that no engineer available until next Saturday!! Shockingly bad service Virgin Media.
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Dave Hughes (@DaveHughes182) reported@virginmedia This issue appeared to be fixed only for the internet connection to drop out again a few minutes later last night and the fix date remains 5 whole days! It doesn't seem to be affecting anyone else in my street other than me. Can anyone help?
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.