Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 01/02/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Barry and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomWeston-super-Mare Wi-fi
United KingdomBarry Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Any @virginmedia customers having the same issue as me. I’m currently unable to watch anything on any channel

  • huwtroberts Huw Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@huwtroberts) reported from Cardiff, Wales

    @virginmedia No response on the complaint, but have been in contact with someone on the forum and are being sent a new hub, so fingers crossed that works.

  • EmmaEvans95 Emma Evans (@EmmaEvans95) reported from Cardiff, Wales

    @virginmedia Any idea why I was not notified about the outage?

  • 23xhannahx Hannah Hughes (@23xhannahx) reported from Cardiff, Wales

    Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.

  • honeys_ Claire Louise (@honeys_) reported from Cardiff, Wales

    @virginmedia my Wi-Fi has just gone off and within seconds your app is telling me there is a fault and the estimated fix is 3pm. Something tells me this is a planned outage. Why are you not communicating with customers who are relying on your service to work at home.

  • EmmaEvans95 Emma Evans (@EmmaEvans95) reported from Cardiff, Wales

    @virginmedia your IVR is **** and there is a outage in my area and i’m trying to talk someone and your shitty IVR keep trying to text me links and I just want to speak to a bloody human!

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    @virginmedia WTF is going on with my services. None of my channels are working!!!

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia They have replied but say i am being transferred because I have a pricing issue

  • darth_noga Darth Noga (@darth_noga) reported from Barry, Wales

    @virginmedia are you having a national outage of tv and broadband? CF62 area and have neither at the moment

  • AshDowney1 Ash Downey (@AshDowney1) reported from Cardiff, Wales

    @CatOz83 @virginmedia Hi! You connected yet? I’m down the Bay too and haven’t had anything since 9 this morning

  • karl_luke Karl Luke (@karl_luke) reported from Cardiff, Wales

    @virginmedia no broadband connectivity this morning - my online account says there is an issue in my area and expected fix is 3pm today. I WFM and need connectivity. Had Intermittent issues yesterday afternoon... please help!

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @virginmedia having a problem with my daughters phone contract but can't get through on the phone lines to resolve this problem

  • iainmspillane anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales

    @virginmedia Any broadband issues in CF11? My router just went down and is restarting with no signal for the last 15 minutes.

  • EmmaEvans95 Emma Evans (@EmmaEvans95) reported from Cardiff, Wales

    @virginmedia No not yet your IVR won’t let me and your i’m waiting for a response from webchat, but that will take ages.. surely there must be a way to get though the awful IVR to speak to a human!

  • tomgriffiths88 Tom Griffiths (@tomgriffiths88) reported from Cardiff, Wales

    @virginmedia broadband down again. For improvements apparently. No notification or prior warnings. Losing a days work. Great!

  • knazzer 🌈Knazzer (@knazzer) reported from Cardiff, Wales

    @virginmedia This is the second time our broadbands gone down in last week! It goes down more than my husband! 😭

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    That new #virginmedia advert ,******* all they need in the advert is sid james with a wig on and they have got the lot,

  • EmmaEvans95 Emma Evans (@EmmaEvans95) reported from Cardiff, Wales

    @virginmedia Ok, the IVR said that there is a outage in my area and that it should be working by 4pm, what time do your customer service lines close?

  • FrankieJ4m3s Francesca James (@FrankieJ4m3s) reported from Cardiff, Wales

    The worst service ever from @virginmedia - been trying to cancel my account since March. I do appreciate problems with lockdown etc but we’re almost in October! Nobody at all seems to want to take responsibility - passed from pillar to post!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • inawemrsb Leilah Boyce (@inawemrsb) reported

    @virginmedia Still can’t complain or leave! Your service is a joke. Your tests keep proving there is a problem. It’s awful.

  • JulieAdamFilms J Calvert & A Bates (@JulieAdamFilms) reported

    @virginmedia When is the outage in SE1 likely to be fixed? Difficult to work without internet.

  • eldritchterror8 🐚 (@eldritchterror8) reported

    @JarlRobinKyrie @virginmedia There’s never an issue. I really enjoy talking to a bot that does broadband checks and hangs up the phone line. What happened to people? I can’t talk to an adviser because there isn’t enough staff.

  • anniewallace Annie Wallace (@anniewallace) reported

    @chellebyville86 @virginmedia Yup… I use it just as a modem and add my own router to it. Pain in the *** but it’s better than their terrible ‘superhubs’

  • stuartwimble stuart (@stuartwimble) reported

    Is this a joke for days I can't watch anything it keep cutting out #BetterConnected please read your comments as they all bad @virginmedia

  • Tractorboy7881 Tractorboy78 (@Tractorboy7881) reported

    @BoabieSinclair @virginmedia Same with me. I’m sure their out of country external contracted services are told to hang up if you need help or try to cancel as it happens every time.

  • GoumisJosh Carlos Main (@GoumisJosh) reported

    @virginmedia This is so ironic. We have been having problems with you for months, you refuse to do anything and now you sell yourself saying you're the fastest in the UK? I don't think 💅🏼 #virginmedia #virginmediadown

  • JaneCommon Jane Common (@JaneCommon) reported

    Hi @virginmedia any chance you could reimburse me for the three days I’m going to be without Internet.. went down yesterday and no engineer appointments until Wednesday. I’m freelance, wfh. Gonna have to buy a lot of coffees!

  • J4Y_DEE Justin (@J4Y_DEE) reported

    @virginmedia Virgin what’s happened to our #broadband Usually 300mbps currently on 38mbps. Hardly Vrooooom Please fix it.

  • chellebyville86 Michelle Bahan MUA (@chellebyville86) reported

    Finally getting @virginmedia in our area and getting super fast broadband, only for the router you supply to be soo bad that I can’t even get internet upstairs in my modern house! Your solution to pay even more money for something that should come as standard! #joke #badservice