Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 02/25/2026 07:20

February 25: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomWeston-super-Mare Internet
United KingdomWeston-super-Mare Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • welsh1lad Rob Weaver (@welsh1lad) reported from Barry, Wales

    @virginmedia Define active, if you mean do I have Service’s no , do I still use my email account yes.

  • fin_father Dave T (@fin_father) reported from Weston-super-Mare, England

    @thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.

  • algro10 Al (@algro10) reported from Clevedon, England

    @stewartcarter6 Appears it’s a Virgin media issue , shambles

  • BackOnTrack__ Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.

  • welsh1lad Rob Weaver (@welsh1lad) reported from Barry, Wales

    @virginmedia Iv had my email account for 20 years + now with no issues till yesterday

  • GarethThwaite Gareth Thwaite (@GarethThwaite) reported from Barry, Wales

    @virginmedia can you please just admit you value new customers over 20yrs plus ones? @BT want to help a family out?

  • BackOnTrack__ Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!

  • BackOnTrack__ Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!

  • algro10 Al (@algro10) reported from Clevedon, England

    @10sam_h Yeah likewise, virgin media awful still not sorted it

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

  • stfcjoner1986 Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales

    Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

  • ROMEROISACUTI ROMEROISACUTI (@ROMEROISACUTI) reported from Barry, Wales

    @virginmedia wifi has gone down in CF62 area of Barry.

  • stfcjoner1986 Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales

    @daisylnaughton @virginmedia Down for me too

  • jonny_ex9 Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported from Cardiff, Wales

    Fix my internet please, I don’t have the minerals for this tonight @virginmedia

  • LaurenKetchley LK (@LaurenKetchley) reported from Cardiff, Wales

    @virginmedia @garyketchley Yes was told a manager would call us and it never happened …

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.

  • benj8min Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

  • BackOnTrack__ Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

  • staceyjlipowski Stacey J Lipowski🐧 (@staceyjlipowski) reported from Cardiff, Wales

    @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

  • BackOnTrack__ Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hypnotic Lucius Werthers 🔸️ (@hypnotic) reported

    @TheoButtPhilip @thameswater @virginmedia wrote to me twice confirming that if I remained a customer of theirs I could leave my contract in October. Then when October came around, they inform me that a manager had unilaterally decided I should stay until November, because that suited them better.

  • DUDMISH William Dudmish (@DUDMISH) reported

    @virginmedia Connection drops, can’t receive a signal upstairs. Would like to order a plug in signal booster as this helped at my previous address.

  • 1Sharpy7 Nick Sharples (@1Sharpy7) reported

    @AliTaylorGolf @virginmedia Won’t be a customer in the future

  • clarevstheworld Clarey (@clarevstheworld) reported

    @virginmedia Hey! I have a super hub 3, internet access denied. I have rebooted, restarted and even tried to add a guest network but can’t connect. I also can’t get through to a human at your call centre - can you please help me? Thank you

  • kstampx 14 (@kstampx) reported

    @virginmedia 500mbps is what I pay for, but currently getting 0.97mbps with constant disconnections, buffering etc. Making it difficult to complete work. By the looks of Google, BH area has problems but your site says it's fine. Are you going to sort it?

  • leejamespacker lee packer (@leejamespacker) reported

    @virginmedia today you disconnected my services and were apparently unable to reinstate them despite 2 hours on the phone to your operatives. I find it shocking that you can take the service away on the first day of lockdown without warning but cited 30 days to restore them.

  • 102lysh alysha🥾🌍 (@102lysh) reported

    @virginmedia I’ve checked your website and there are no known issues however I know people in my area have the same issue! We were sent boosters and a new router, and the problems got worse. There’s obviously something wrong on your end...

  • Rachel_DC91 Rachel Carr (@Rachel_DC91) reported

    @christie_kg @virginmedia It’s so frustrating! It’s just the same issues repeatedly. It’s taken me two hours to watch an episode of bridgerton because of all the internet drops.

  • Tanisha98246134 Tanisha (@Tanisha98246134) reported

    @virginmedia if this **** wifi isn’t sorted. I’m going to sky.. wtf sort this out. In lockdown with **** wifi is no good

  • Scraggmeister Mark Spencer-Scragg (@Scraggmeister) reported from Seaforth, England

    @virginmedia Ok. Thanks for this suggestion. I have posted something on the ‘Community Forum’, but you’re my service provider. Why can’t you sort out my Broadband speed issue? I’m paying for something I’m not receiving. #baffled #gettingannoyednow