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Virgin Media outages and service status in Weston-super-Mare, England

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Weston-super-Mare, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 17, 9:31 PM GMT+1.
  • 46% Internet (46%)
  • 35% TV (35%)
  • 10% Wi-fi (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Portishead.

CityProblem TypeReport Time
Cardiff TV 7 hours ago
Cardiff Internet 22 hours ago
Cardiff Internet 1 day ago
Cardiff Internet 1 day ago
Cardiff Internet 2 days ago
Cardiff Internet 3 days ago

Nearby cities with recent reports

Cardiff

26 recent signals

7 hours ago
Clevedon

1 recent signals

4 days ago

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • dodo1960
    squeaks (@dodo1960) reported from Cardiff, Wales

    It would be easier to get blood out of a stone that get password help from #virginmedia

  • SATempest
    Sam Tempest (@SATempest) reported from Cardiff, Wales

    @virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!

  • brodyanderson_
    Brody (@brodyanderson_) reported from Cardiff, Wales

    @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

  • Dazc090861
    Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!

  • Chloe_coy_
    Chloe coy (@Chloe_coy_) reported from Penarth, Wales

    @virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

  • Carl_E88
    This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported from Cardiff, Wales

    @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

  • Jessybell1988
    Jessica Venn (@Jessybell1988) reported from Cardiff, Wales

    @virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?

  • djleekee
    Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    @virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.

  • ChrisSwinglis
    Dr Chris Inglis (@ChrisSwinglis) reported from Penarth, Wales

    @GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.

  • NobbyD27
    Rob Downer (@NobbyD27) reported from Cardiff, Wales

    @syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end

  • GillibrandPeter
    Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales

    @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

  • stfcjoner1986
    Moe Mellars (@stfcjoner1986) reported from Cardiff, Wales

    @virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.

  • hugemassiff
    Simon Hughes (@hugemassiff) reported from Cardiff, Wales

    @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

  • BackOnTrack__
    Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!

  • carolgladwin
    Carol Gladwin (@carolgladwin) reported from Nailsea, England

    @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

  • fin_father
    Dave T (@fin_father) reported from Weston-super-Mare, England

    @thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.

  • stfcjoner1986
    Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales

    @daisylnaughton @virginmedia Down for me too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_J_Bradley
    Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported

    @CarrollMoe80887 @virginmedia Just got home from work to find it's still down what a joke

  • smevergance
    Stuart Mills (@smevergance) reported

    Received letter from @virginmedia saying my bill was going to DOUBLE from June. My services have not changed. An increase of over 100% is just ridiculous! Tried to call VM but after 30 mins of waiting in the call queue I gave up. guessing that lots of people are calling to cancel

  • loopyloupy
    lou pitt 🤓 (@loopyloupy) reported

    @virginmedia I have no tv at all , its stuck on updating channels after 360 installation been 18 hours like this !! Your tech team (sigh) say its due to this global outage? Really ? Or is it just ****

  • mooeycatrooie
    Moo (@mooeycatrooie) reported

    @WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too

  • MaryEricks51284
    Mary Erickson (@MaryEricks51284) reported

    @DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.

  • jesstuck18
    chiefsandrugby (@jesstuck18) reported

    @virginmedia hey……..nothing wrong with my TV service except ITV…just a blank screen. What gives?

  • YngZoey
    Zoey (@YngZoey) reported

    Anyone having problems with their landline on virgin media?? #virginmedia

  • ChrisPerez75
    Chris Perez (@ChrisPerez75) reported

    @virginmedia There are still issues with my TV. The BBC channel 101 is inactive & has a black screen. Why is this still the case? What are you doing to rectify this & how long will it take?

  • TraceyWilko
    TraceyW 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TraceyWilko) reported

    @virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down

  • cyberbob1uk
    Cyberbob1uk (@cyberbob1uk) reported

    @virginmedia are you taking the proverbial? The broadband has been out more often than I have in the short time I've been with you. And now you aim to rectify the problem in 4 days time?