Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Barry and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
TV | |
| Weston-super-Mare |
Internet | |
| Barry |
TV | |
| Cardiff |
Total Blackout | |
| Barry |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Leanne Everest 🙏❤ 🌈 🦄
(@reddevil1975) reported
from
Barry, Wales
Hello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
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MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
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Carol Gladwin
(@carolgladwin) reported
from
Nailsea, England
@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Ritch Zablan
(@blue_murdock) reported
from
Cardiff, Wales
@virginmedia … is there network cover problem here cardiff now?
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end
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Ariane
(@MissAzzaB) reported
from
Cardiff, Wales
Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff
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Paul Burnell
(@Paulyb65) reported
from
Cardiff, Wales
@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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Fred Jones
(@fredljones_) reported
from
Barry, Wales
@virginmedia online chat not working, on hold for hours and not responding on WhatsApp?! How do I get hold of you to cancel my service ffs...
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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damian Kerlin 🏳️🌈
(@damianKerlin) reported
from
Cardiff, Wales
@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me
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Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
@virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.
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Behnaz
(@behnazakhgar) reported
from
Cardiff, Wales
@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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Fred Jones
(@fredljones_) reported
from
Barry, Wales
@virginmedia And now when I call you are "currently experiencing system problems" ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Bristow
(@therealwannieb) reported
@virginmedia Managed to get on and register the loss of service now but couldn't do this yesterday so it would only register from today instead of when it first dropped which was yesterday at 1pm
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Patrick Roberts
(@mgmti) reported
@virginmedia email server unreachable again. How long do you expect it to be down this time?
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_0_
(@tarkanerbil85) reported
@virginmedia Hi, No, none reported all day. Router status is flipping between ‘DNS scanning’, ‘requesting CM ip address’ & ‘Partial service (US only). My TV is fine
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Darren Challenger
(@DChallenger1986) reported
@virginmedia But if a customer cancelled they'd have to forfeit a penalty after the initial 14 days?
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Rbd502
(@rbd502) reported
@virginmedia You could provide some customer service!!!
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Misha Campbell
(@90s_Misha) reported
@virginmedia It’s ok, I think after my constant pestering and sending war and peace in emails it’s finally been resolved 🤞🏾. I was just replying to the person who was experiencing the same issue as me and I now know it’s a company issue and not just a one off experience on my side. Thanks
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Misha Campbell
(@90s_Misha) reported
@RivermanRob @virginmedia Don’t do it! The Wi-Fi isn’t reliable enough if you wfh like I do, and if you decide to leave after your contract has ended you’re left with a massive headache from their lack of communication and system issues
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Riverman Rob #FBLC #FBPA #FBPE #FBPR #FBNHS
(@RivermanRob) reported
@90s_Misha @virginmedia Noted Misha! Thanks for the tip. I’m out of contract with current provider and just started shopping around. Good customer service is VIP to me. One of my team wfh has Virgin and has been very annoyed by unreliability
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Darren Teverson
(@darrentev74) reported
About a year and a half ago @virginmedia sent out a free Stream Box for showing Freeview programmes because we had their broadband service. Now it seems our package goes from £24/m to £44/m due to Stream TV package being added. #VirginMedia that is underhanded #StreamCancelled
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Wayne Bristow
(@therealwannieb) reported
@virginmedia No because your website won't log in as that is down too. Managed to get on status in app it says issue with myvm and webmail, nothing about broadband connection. Been like it now for 2 days