Virgin Media outages and service status in Weston-super-Mare, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Weston-super-Mare, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 3, 4:20 PM GMT+1.
- Internet (58%)
- Wi-fi (19%)
- Total Blackout (13%)
- TV (10%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Portishead, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
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Wi-fi | 1 day ago |
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Cardiff
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Internet | 4 days ago |
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Cardiff
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Internet | 5 days ago |
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Cardiff
|
Internet | 5 days ago |
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Cardiff
|
Internet | 7 days ago |
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Cardiff
|
Internet | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Paul Burnell (@Paulyb65) reported from Cardiff, Wales@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
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Sunny Rupalia (@RupaliaSunny) reported from Penarth, Wales@virginmedia have the worse broad band service....customer service is a shambles and all.
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Graham Findlay FRSA 🏴🇪🇺 (@FindlayEquality) reported from Cathays, Wales@rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.
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Ed Morris (@edmorrispt) reported from Cardiff, WalesWifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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LK (@LaurenKetchley) reported from Cardiff, Wales@virginmedia @garyketchley Yes was told a manager would call us and it never happened …
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?
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Brody (@brodyanderson_) reported from Cardiff, Wales@virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.
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damian Kerlin 🏳️🌈 (@damianKerlin) reported from Cardiff, Wales@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia I phoned THREE weeks ago to cancel our contact, there was a dispute over a cancellation fee. A manager was supposed to call me back, I’ve rang 5 times since to check as heard nothing- each time was told ‘within 48hrs’. Move out next Friday, what am I supposed to do????
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cardiff, Wales@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺 (@ivinsp) reported from Cardiff, Wales@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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Al (@algro10) reported from Clevedon, England@10sam_h Yeah likewise, virgin media awful still not sorted it
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia My original package wasn't due to end until July 22. I've spoken to every department you have, over & over again...I go over the same old explanation with your people every single time & still, nobody in your company will help...I've spoken to over 3 managers & still nothing!!
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Chloe coy (@Chloe_coy_) reported from Penarth, Wales@virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Hanlon (@seanhanlon77) reported@SziIlar @RacingTV It’s on RTV extra but RTV app is horrid and worse quality, prob watch it on Virgin Media or Sky
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Stuart Aird (@StuartA17243) reported@virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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SJL (@lambypies) reported@tom550993 Haggled Virginmedia down to £50 a month for decent broadband, one set top box for live TV and the middle TV package. Now TV and Netflix still trials less than £75. If I could get a decent reception with an aerial I would ditch the box too.
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iptv smarter pro (@kai491435014910) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events
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Andy W (@AndrewW12290183) reported@virginmedia Why did You take £90 out of my account in case I don't send the equipment back ? Thing is I'm still waiting for the returns package from you. Or is another ploy to take more money like when you signed me up for a TV subscription I never asked for.
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nini ☆ (@thatluckygirl4) reported@virginmedia hi can you please get back to me? been trying to get in touch about this for 2 weeks now and got charged a late payment fee, on top of this, the wifi connection has been really slow
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Brendan (@sabrevan) reported@virginmedia There was an outage in my area - for 3 days. It’s not my hub. It’s the ridiculously bad, unreliable service @virginmedia provide. Our whole street is complaining. Guess what … the service is down again today 😡
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Sarah (@nameHarryPalmer) reported@entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?
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william swain (@swainw36) reportedhi, @virginmedia Virgin Media O2 — urgent help needed. Our ntlworld family email setup (parent account + sub-mailboxes) has broken after migration. One account now controls all logins (a sub) and the others are locked out. This is an account linking/migration error. Plz escalate?