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Virgin Media outages and service status in Weston-super-Mare, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Weston-super-Mare, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 19, 11:51 PM GMT+1.
  • 43% Total Blackout (43%)
  • 33% Internet (33%)
  • 20% Wi-fi (20%)
  • 4% TV (4%)

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Nailsea, Weston-super-Mare, and Portishead.

CityProblem TypeReport Time
Cardiff Total Blackout 3 hours ago
Cardiff Internet 1 day ago
Cardiff Wi-fi 1 day ago
Cardiff Total Blackout 2 days ago
Cardiff Total Blackout 2 days ago
Cardiff Total Blackout 3 days ago

Nearby cities with recent reports

Cardiff

12 recent signals

3 hours ago
Nailsea

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • orangethunder_
    Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales

    I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

  • djleekee
    Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

  • Carl_E88
    This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported from Cardiff, Wales

    @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

  • Chloe_coy_
    Chloe coy (@Chloe_coy_) reported from Penarth, Wales

    @virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!

  • RupaliaSunny
    Sunny Rupalia (@RupaliaSunny) reported from Penarth, Wales

    @virginmedia have the worse broad band service....customer service is a shambles and all.

  • cardiffrebel
    ANDREW JUDD (@cardiffrebel) reported from Cardiff, Wales

    @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.

  • MarkAnstee2
    Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

  • stfcjoner1986
    Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales

    Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

  • RobertPeledie
    Rob Peledie (@RobertPeledie) reported from Weston-super-Mare, England

    @virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting

  • gazthebluebird1
    Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

  • SteveMowat4
    Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

  • dave_backwell
    David Lloyd (@dave_backwell) reported from Backwell, England

    Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

  • johndn
    Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported from Cardiff, Wales

    Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

  • Jessybell1988
    Jessica Venn (@Jessybell1988) reported from Cardiff, Wales

    @virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.

  • paulo1927
    Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported from Cardiff, Wales

    @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NickosTheGr33k
    Nickos stylianou (@NickosTheGr33k) reported

    @Simon_Whale @virginmedia I was with virgin media for nearly 10 years, zero issues! Always got the speeds advertised, tv was also decent.

  • RevQntmBigfoot
    THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported

    @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

  • Thomasf47338694
    Thomas feerick (@Thomasf47338694) reported

    @GarethOCal Is there any chance gareth that they would bring back the simulcasts? They were great 2fm with network 2. Maybe irelands classic hits with virgin media?

  • brummiedebz
    Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported

    @virginmedia @HopeForTo There are people from various areas of the UK telling you that they have a WiFi outage at the same time Service checker confirms it for those who’ve told you. Which means it’s not an equipment issue. It’s a Virgin Media national issue and yet no announcement on here

  • Tellmewhat49871
    Tellmewhatyouknow (@Tellmewhat49871) reported

    @virginmedia All our virgin and internet down during England v Argentina. We are not paying this whole month.

  • robbieg15_
    Robbie 🌷 (@robbieg15_) reported

    Down again for the 3rd time in the past week. I curse you, Virgin Media.

  • Matthew79421198
    Matthew Smith (@Matthew79421198) reported

    @Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways

  • LK_Yanited
    LK 🏴‍☠️🚩 (@LK_Yanited) reported

    @Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off

  • JXXSL
    Jeremy Leeor (@JXXSL) reported

    @gwfvrowell @virginmedia The word "service" is a stretch.

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @virginmedia Where did you read that I had an issue?