Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Portishead, Weston-super-Mare, and Clevedon.

City	Problem Type	Report Time
Cardiff	Internet	16 hours ago
Cardiff	Internet	20 hours ago
Cardiff	TV	21 hours ago
Cardiff	Total Blackout	23 hours ago
Cardiff	Internet	1 day ago
Cardiff	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Peter Gillibrand (@GillibrandPeter) reported 4 minutes ago from Cardiff, Wales

  @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

• 
  Paul Burnell (@Paulyb65) reported 9 minutes ago from Cardiff, Wales

  @virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!

• 
  Pauline Lomax (@RedhillsAnnie) reported 10 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Jessica Venn (@Jessybell1988) reported 10 minutes ago from Cardiff, Wales

  @virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 19 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 20 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Lee Smith 🌻 (@djleekee) reported 21 minutes ago from Cardiff, Wales

  @virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.

• 
  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 27 minutes ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

• 
  Sam Tempest (@SATempest) reported 32 minutes ago from Cardiff, Wales

  @virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks

• 
  ANDREW JUDD (@cardiffrebel) reported 33 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Gareth Jones (@gazthebluebird1) reported 33 minutes ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 35 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Jordan (@welshcuriosity) reported 38 minutes ago from Cardiff, Wales

  Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

• 
  Rob Downer (@NobbyD27) reported 43 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia Cancel the contract and go to Sky

• 
  Pauline Lomax (@RedhillsAnnie) reported 45 minutes ago from Cardiff, Wales

  @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

• 
  Ed Morris (@edmorrispt) reported 46 minutes ago from Cardiff, Wales

  Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

• 
  Sioned Wyn 💛 (@sioden) reported 46 minutes ago from Cardiff, Wales

  You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

• 
  Ariane (@MissAzzaB) reported 47 minutes ago from Cardiff, Wales

  Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff

• 
  Gareth Thompson (@gareth_thmpsn) reported 49 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Right Direction (@BackOnTrack__) reported 53 minutes ago from Cardiff, Wales

  @virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clinton (@clintontayls) reported 5 minutes ago

  @virginmedia very unhappy with our tv service that hasn’t worked properly for 2 weeks despite a replacement box🤬😥…..not easy to phone you either!!

• 
  Clinton (@clintontayls) reported 9 minutes ago

  @virginmedia guess what another day being disappointed with a partial tv service. I complain using this medium and I get the run around🤬. It’s been ok for 2 years but sky was for 20+ years🤔

• 
  Luke (@LUKEQPR94) reported 9 minutes ago

  Has Virgin Media gone down?

• 
  Steve Campion (@campion_steve) reported 11 minutes ago

  Virgin media hub has failed. Nobody to answer phone other than their chat bot Which asks for all your details then tells you they are closed. Epic fail in customer service! #virginmedia

• 
  🌊 (@jckmrdw) reported 13 minutes ago

  How does virgin media treat U...

• 
  Heinz Beanz (@Delveyboy) reported 15 minutes ago

  @virginmedia No, they deliberately cut the wire. Why? Because it was the easiest option to get the new customer connected.

• 
  Geoff Baldock (@Geoffb85) reported 15 minutes ago

  @tw1tterlawsey @virginmedia @sky Same poor service but still using the V6 box as not convinced on the TV360 format

• 
  Startup Heist (@startupheist) reported 16 minutes ago

  Look up Scammer Payback on YouTube. This guy has 8.6 million subscribers. Over a billion views. His whole thing is picking up scam calls and keeping scammers talking for as long as humanly possible. Sometimes 40 minutes. All of it recorded, edited, posted. Content gold. Kitboga does the same thing. 3.6 million subs. Makes about $450K a year wasting scammers' time. These legends built an entire content genre out of revenge customer service. And they're both doing it manually in 2026. See the pattern? Smell the opportunity? Not yet? Okay: Virgin Media actually built an AI granny called Daisy in 2024. She answered scam calls, confused the hell out of scammers, kept them on the line for 40-50 minutes. 1,800 pieces of media coverage. After paying £20K to robo-granny and winning some big deal marketing award, they pat themselves on the back and just sayonara everybody. See it now? 52.5 billion robocalls hit Americans last year. 71% of people say they want a way to get back at scammers. The creators already proved the audience. The AI already proved it works. The product that puts them together — an app where an AI persona answers your suspicious calls, wastes their time, and turns the transcript into a clip you can post — is sitting right there. Jolly Roger Telephone Company already does a basic version. $1.2 million a year at $24 per subscriber. Running on ChatGPT. That's with zero creator tools and zero viral mechanics. Add auto-clipping, captions, one-click export to Shorts and Reels, and every scam call becomes a piece of content. The consumer app gets people in. The creator layer is where it prints. Use our playbook, or not, seriously someone build this already.

• 
  Melvyn May (@melvmay) reported 17 minutes ago

  @virginmedia 6 days without broadband. 4 calls to "support" who are, frankly, terrible and cannot help with anything. 3 engineer calls outs promised but nobody has turned up. What a disaster of a service.

• 
  Mr Bootsie!🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Mr_Bootsie) reported 17 minutes ago

  @virginmedia @Virgin Which part of STOP RINGING ME DO YOU NOT UNDERSTAND? I've asked you before on here and changed my settings yet you still call me daily ! Once more and I won't be your customer come contract end !!!!