Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Clevedon, Cardiff, Weston-super-Mare, Nailsea, and Portishead.

City	Problem Type	Report Time
Clevedon	Internet	5 days ago
Cardiff	Internet	8 days ago
Cardiff	Internet	8 days ago
Cardiff	Total Blackout	9 days ago
Cardiff	Internet	10 days ago
Cardiff	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Dania.M (@dma990) reported 4 minutes ago from Cardiff, Wales

  @virginmedia tv box not turning on, tries to start up and then turns back off help pls

• 
  Right Direction (@BackOnTrack__) reported 4 minutes ago from Cardiff, Wales

  @virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough

• 
  Gill Harrison (@gillih) reported 8 minutes ago from Portishead and North Weston, England

  Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

• 
  Lee Smith/DJ Leekee (@djleekee) reported 9 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

• 
  Chloe coy (@Chloe_coy_) reported 11 minutes ago from Penarth, Wales

  @virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!

• 
  Kerry Mordey (@KerryMordey) reported 11 minutes ago from Cardiff, Wales

  .@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?

• 
  Benjamin Hartrey (@benj8min) reported 16 minutes ago from Cardiff, Wales

  @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

• 
  Tim Burns (@TimmyGrunt) reported 19 minutes ago from Cardiff, Wales

  Anyone suffering internet outage from @virginmedia ??

• 
  Pauline Lomax (@RedhillsAnnie) reported 19 minutes ago from Cardiff, Wales

  @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

• 
  Sam Tempest (@SATempest) reported 22 minutes ago from Cardiff, Wales

  @OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!

• 
  Right Direction (@BackOnTrack__) reported 22 minutes ago from Cardiff, Wales

  @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

• 
  Andrew Wilcox 🛖 Shedified (@unclewilco) reported 26 minutes ago from Penarth, Wales

  Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

• 
  Ritch Zablan (@blue_murdock) reported 27 minutes ago from Cardiff, Wales

  @virginmedia … is there network cover problem here cardiff now?

• 
  Christina Macaulay (@macauc01) reported 32 minutes ago from Cardiff, Wales

  @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

• 
  Stuart Ropke (@stuart_chc) reported 37 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  Peter Gillibrand (@GillibrandPeter) reported 39 minutes ago from Cardiff, Wales

  @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

• 
  LK (@LaurenKetchley) reported 40 minutes ago from Cardiff, Wales

  @virginmedia @garyketchley Yes was told a manager would call us and it never happened …

• 
  Benjamin Hartrey (@benj8min) reported 54 minutes ago from Cardiff, Wales

  @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

• 
  Dave T (@fin_father) reported 56 minutes ago from Weston-super-Mare, England

  @thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.

• 
  Elisabeth (@misselisamartin) reported 56 minutes ago from Cardiff, Wales

  @virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tomi (@GadgetsBoy) reported 5 minutes ago

  Trying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic

• 
  Keeley 🌻 (@Keeleyeveline_) reported 6 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  Chambo (@davidc98) reported 7 minutes ago

  @elliviant £32 for 500mb down/up with Virgin Media , they tried making me pay £60 a month , rang them up and told them i was leaving and they put the price down for 3 years

• 
  Mittly 🕊 (@Mittly5) reported 8 minutes ago

  @virginmedia @bliindlol Hi is it still down this morning unable to use phone or broadband

• 
  Mark senior (@Msenior89Senior) reported 9 minutes ago

  @virginmedia absolute joke of a service, cant watch the rugby league again!! When are you going to sort out these issues its beyond a joke!

• 
  Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported 9 minutes ago

  Well @virginmedia certainly have great customer service people that just feed you absolute lies about not stocking 360 boxes anymore then when they lose the argument they say you can’t have one because you’re not a new customer, and promptly end the conversation.

• 
  Doc (@Trout_Finger) reported 19 minutes ago

  @virginmedia Still no Red Button service and Broadband still down Over a week now.. **** you and the contract @skytv here I come🖕

• 
  me (@CalJamesPhoto) reported 20 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever

• 
  johnhughes (@JFab208) reported 21 minutes ago

  @virginmedia I’m not interested in using an app my contract is for tv service so get it sorted

• 
  Nicola James (@nicolajames38) reported 24 minutes ago

  @virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England