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Virgin Media outages and service status in Weston-super-Mare, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Weston-super-Mare, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 17, 4:38 PM GMT+1.
  • 43% Total Blackout (43%)
  • 33% Internet (33%)
  • 19% Wi-fi (19%)
  • 5% TV (5%)

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Nailsea, Weston-super-Mare, and Portishead.

CityProblem TypeReport Time
Cardiff Total Blackout 14 hours ago
Cardiff Total Blackout 2 days ago
Cardiff Internet 2 days ago
Cardiff Total Blackout 3 days ago
Cardiff Internet 3 days ago
Cardiff Total Blackout 3 days ago

Nearby cities with recent reports

Cardiff

11 recent signals

14 hours ago
Nailsea

1 recent signals

5 days ago

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • NobbyD27
    Rob Downer (@NobbyD27) reported from Cardiff, Wales

    @syeporter180 @virginmedia Cancel the contract and go to Sky

  • mz_drennan
    mz f Drennan (@mz_drennan) reported from Cathays, Wales

    @virginmedia you ,mean the awful service you usually provide is even worse,,

  • LaurenKetchley
    LK (@LaurenKetchley) reported from Cardiff, Wales

    @virginmedia @garyketchley Yes was told a manager would call us and it never happened …

  • dobbo79
    sarah dobson (@dobbo79) reported from Cardiff, Wales

    @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

  • Chloe_coy_
    Chloe coy (@Chloe_coy_) reported from Penarth, Wales

    @virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!

  • SATempest
    Sam Tempest (@SATempest) reported from Cardiff, Wales

    @virginmedia I phoned THREE weeks ago to cancel our contact, there was a dispute over a cancellation fee. A manager was supposed to call me back, I’ve rang 5 times since to check as heard nothing- each time was told ‘within 48hrs’. Move out next Friday, what am I supposed to do????

  • hugemassiff
    Simon Hughes (@hugemassiff) reported from Cardiff, Wales

    @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.

  • sioden
    Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Cardiff, Wales

    @virginmedia … is there network cover problem here cardiff now?

  • TimmyGrunt
    Tim Burns (@TimmyGrunt) reported from Cardiff, Wales

    Anyone suffering internet outage from @virginmedia ??

  • DomSilva2
    Dom Silva (@DomSilva2) reported from Cardiff, Wales

    @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

  • MarkAnstee2
    Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

  • stuart_chc
    Stuart Ropke (@stuart_chc) reported from Cardiff, Wales

    @eggynewydd @virginmedia Dismally slow. Yes.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

  • 555Husker
    MarcB (@555Husker) reported from Cardiff, Wales

    @virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.

  • roseall87907765
    rose allen (@roseall87907765) reported from Cathays, Wales

    @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

  • RobertPeledie
    Rob Peledie (@RobertPeledie) reported from Weston-super-Mare, England

    @virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting

  • unclewilco
    Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, Wales

    Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mickschofield1
    mick1966 (@mickschofield1) reported

    @virginmedia No Internet or TV since Monday 13th June, engineer came out today Thursday 16th June checked all the devices and wireing and all good, yet still no service and no explanation or timeline for things to be up and running again.

  • KusariNinja
    KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia did similar when my first wife passed away. They owed around £300. Chased up several times and never got it back. Yet they got debt collectors on me for £25 outstanding bill lol

  • WolfofX
    Wolf of X (@WolfofX) reported

    For more than a decade, Stan Beaton held onto something that many people would consider priceless. It wasn't jewelry, money, or a photograph. It was the voice of his wife, Ruby. Ruby passed away from cancer in 2003. Before she died, she had recorded the greeting on their home answering machine. It became the last recording of her voice, and whenever grief felt overwhelming, Stan would play it just to hear her speak again. He was so afraid of losing that message that he stayed with the same phone company for years, believing it was the safest way to protect it. Then, in 2014, everything changed. Following routine maintenance by Virgin Media, the voicemail suddenly disappeared. Stan was devastated. He believed the final piece of his wife's voice had been erased forever. When Virgin Media learned what had happened, they refused to give up. The company assembled a team of 11 engineers, who spent three days searching through backup systems and archived data. One executive compared the task to searching for a needle in a haystack. Against the odds, they found it. When the recording was played back to Stan during a BBC Radio Leeds interview, he broke down in tears. "That's her... It's just a wonderful, wonderful sound that I thought was lost forever." Virgin Media later provided him with copies of the recording so it would never be lost again. Sometimes technology isn't just about cables, servers, and code. Sometimes, it's about giving someone one more chance to hear the voice of the person they loved most.

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @mariah56_c @virginmedia Mines just gone down so not happy

  • Samet_UK
    Samet (@Samet_UK) reported

    @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

  • UFinlay33392
    Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported

    @virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.

  • Yolo123Rana
    CFC._AKHI😴 (@Yolo123Rana) reported

    @virginmedia my WiFi is down right nor sure why

  • GeekyHairy
    GeekyHairyBestia (@GeekyHairy) reported

    @virginmedia is your new ploy to get people to use your mobile device then provide the worse broadband on the market that don’t even fully work 50% of the time so customers have to give you more money for mobile data. This handset never leaves the house and every month same issue

  • elainerust
    Dr Elaine Rust (@elainerust) reported

    @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

  • sjslfcforever
    Si Smith (@sjslfcforever) reported

    @virginmedia I’ve now been booted off the phone as your automated service is not very good and your live chat has kicked me off twice in the last half hour, I’m glad your saving money getting a bot to handle calls but maybe a human being would be better, could someone contact me.