Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, and Clevedon.

City	Problem Type	Report Time
Cardiff	Internet	6 hours ago
Weston-super-Mare	Internet	2 days ago
Cardiff	Total Blackout	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Weston-super-Mare	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Jessica Venn (@Jessybell1988) reported 43 seconds ago from Cardiff, Wales

  @virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.

• 
  Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported 4 minutes ago from Cardiff, Wales

  Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 7 minutes ago from Cardiff, Wales

  @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

• 
  Moe Mellars (@stfcjoner1986) reported 11 minutes ago from Cardiff, Wales

  @virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?

• 
  squeaks (@dodo1960) reported 11 minutes ago from Cardiff, Wales

  It would be easier to get blood out of a stone that get password help from #virginmedia

• 
  This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported 13 minutes ago from Cardiff, Wales

  @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 18 minutes ago from Cathays, Wales

  Imagine my shock that @virginmedia is down AGAIN. Please fix it

• 
  Jordan (@welshcuriosity) reported 23 minutes ago from Cardiff, Wales

  Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

• 
  sarah dobson (@dobbo79) reported 26 minutes ago from Cardiff, Wales

  @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

• 
  Lee Smith/DJ Leekee (@djleekee) reported 27 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

• 
  Andrew Wilcox 🛖 Shedified (@unclewilco) reported 27 minutes ago from Penarth, Wales

  Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 33 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

• 
  Pauline Lomax (@RedhillsAnnie) reported 37 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 40 minutes ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

• 
  Right Direction (@BackOnTrack__) reported 47 minutes ago from Cardiff, Wales

  @virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough

• 
  Gareth Thompson (@gareth_thmpsn) reported 48 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Behnaz (@behnazakhgar) reported 49 minutes ago from Cardiff, Wales

  @virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.

• 
  Paul Burnell (@Paulyb65) reported 51 minutes ago from Cardiff, Wales

  @virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!

• 
  Elisabeth (@misselisamartin) reported 51 minutes ago from Cardiff, Wales

  @virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴

• 
  LK (@LaurenKetchley) reported 56 minutes ago from Cardiff, Wales

  @virginmedia @garyketchley Yes was told a manager would call us and it never happened …

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geoff Naylor (@geofn3751) reported 3 minutes ago

  @virginmedia intermittent broadband service in our area for the past week, told it will take another week to fix. Want to change service provider but told must pay a penalty for early termination (for a service they are unable to provide?). Great customer service.

• 
  Robbie Humphries (@RobbieH1972) reported 3 minutes ago

  @TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …

• 
  O2 (@O2) reported 4 minutes ago

  @mooramana Hi it's us from Virgin Media O2. We would like to apologise for how we handled your issue while you were dealing with your unfortunate situation. This is not how we want our customers to feel and if you like we could discuss this further over Dm, so we could get more information.

• 
  QQ (@RedmondJunkie) reported 8 minutes ago

  @virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband

• 
  William Bell (@Wmb1877) reported 8 minutes ago

  @Just_Katie_x @virginmedia Had a similar problem with them years when cancelling due to moving house. Absolutely useless would never use them again.

• 
  Geoff Naylor (@geofn3751) reported 11 minutes ago

  @virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?

• 
  CADark (@ca95222) reported 12 minutes ago

  @mitchlog @dejanirasilveir What in God's name does he get at that price?? I hope it's top notch. That#s a rip-off. I've heard bad things about Virgin Media. Help him to change to someone else.

• 
  Ian Lewis (@IanLewis299) reported 13 minutes ago

  @virginmedia Are your call centre staff incentivised to handle complaints? I've just had someone raise a complaint and resolve it, despite me telling them explicitly I did not want a complaint resolved. Seems sketchy.

• 
  CarryOnGemma (@CarryOnGemma) reported 15 minutes ago

  And the two guys who help us get our media up and running don't get a mention because Virgin have not asked us how they did. That'e because they were from another region and it doesn't represent how **** VIRGIN MEDIA is in Scotland.

• 
  JHenderson (@j_henderson__) reported 20 minutes ago

  @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.