Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Huw
(@HuwCCFC) reported
from
Cardiff, Wales
@virginmedia can you send me your customer service e-mail address please.
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Sophie Cloake
(@SophieCloake) reported
from
Cardiff, Wales
@VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia
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Kristian Brimble
(@kristianbrimble) reported
from
Cardiff, Wales
After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.
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Chris Roberts 🏴🌹
(@ObsrvntPheasant) reported
from
Cardiff, Wales
Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
Still another 12 min and nothing time to cancel I think😡@virginmedia
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Jake Johnson 🚲🇪🇺
(@jakepjohnson) reported
from
Easton-in-Gordano, England
@RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.
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Dr Victoria Silverwood
(@SilverwoodVS) reported
from
Cardiff, Wales
@JackoGaz @virginmedia It’s down over the whole city. I broke it out of sheer frustration watching that drivel and spent the third period cooking vegetables rather than continue watching. That’s how serious it was 🥬🥒🥕🥦
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Liam
(@liam_oharaccfc) reported
from
Cardiff, Wales
@virginmedia I pay £40 a month JUST for WiFi!!!! it’s horrendous. Slow, can’t handle streaming a simple Amazon Prime video, and I’m getting charged DOUBLE what I paid originally a few years back! I’ll be phoning to leave Monday morning, £40 is terrible, let alone for poor service
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Glenn Villis
(@thebaronvillage) reported
from
Cardiff, Wales
@virginmedia On the phone 20 mins and cut off . Broadband has been awful for about 6 weeks . Awful company
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Tina Ransom
(@littletinaob) reported
from
Clevedon, England
@virginmedia am paying for pay boxing but have no sound!!!! Please help asap
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@davidcoldwell @SkyJohnnyNelson @TonyBellew @Carl_Froch @mrdavidhaye @PaulMalignaggi @SkySportsBoxing But not on @virginmedia sucks 😡
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Emma Blackburn
(@Bridgey21) reported
from
Backwell, England
@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
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Dylan Lewis
(@DesignFourTweet) reported
from
Cardiff, Wales
Passed the street green box with doors totally open and no engineers today and thought this is not good. Sure enough it’s not #VirginMedia and #BT tv totally down #Cardiff 😡
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Beth
(@bethanjane22) reported
from
Cardiff, Wales
When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬
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Charlie Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia
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Soozles
(@soozles_) reported
from
Barry, Wales
@virginmedia can’t get through to speak to anyone on the phone. I want to remove sky sports from my account whilst there are no sports actually on. I’m outside of my contract now so it shouldn’t be an issue
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DiMarco
(@atouchofthomas) reported
from
Cardiff, Wales
What a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia
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Ciaran Keohane
(@ciaran_keohane) reported
from
Cardiff, Wales
@virginmedia is actually SHIT
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Ciaran Keohane
(@ciaran_keohane) reported
from
Cardiff, Wales
@virginmedia why are you so shit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Arditti
(@michaelarditti) reported
@virginmedia And the second operator who was supposed to ring me back hasn't. What sort of operation does Virgin run that can treat its customers this way?
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Tim Gill 💙
(@TimGill12) reported
Dear @virginmedia why has my WiFi become so freakin’ crap recently!!
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Lady Karminsky
(@LKarminsky) reported
@virginmedia is there a common issue with accessing @netflix on the app or channel? Tries to start but goes back to the menu. Any way to fix? I can’t see any info on your website. Tnx
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Anna Swales
(@annadunham77) reported
@virginmedia seriously fed up no landline as no dial tone can’t call can’t chat on virgin absolute joke.. need technical assistance.. ASAP. Been charged £240 to leave contract early and no phone.. NEVER AGAIN
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sue revatto
(@wafflez87) reported
@virginmedia Yes it's ridiculously frustrating especially when you could let us know when maintenance or problems occur in the area as you'll expect payment at the end of the month it's fibre superspeed shouldn't be any problems I know I sound like an entitled brat but it's a service I payfor
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Abby
(@workidabbz) reported
@Plertoo virgin media is fast for the price, I've only really had a problem once or twice with my internet being down for literally a few minutes and I've been with them for almost 6 months now
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Aj 🥤
(@AjPlaysX) reported
@GdnJordan @virginmedia Internets been down all day bro, even on wired its nothing near 350mbps, 3 years running terrible service
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Gail Early
(@gailearly) reported
@virginmedia please help. My mother died in January and I have been waiting since then for a refund in order to complete her estate. I have contacted you at least 4 times about this and still the cheque has not arrived!
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Tina Crow
(@tczola) reported
@virginmedia TV service absolutely terrible. Picture breaking up, unable to watch any sports. Can wait to leave once my contract is up.
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Emma L Fowler
(@jivequeen_emma) reported
@virginmedia Thanks for the sympathy and apology but I need an actual resolution to this please? I'm stuck with a faulty device for the next 3 years on my contract with you unless I pay to fix it!!! Which is absurd as I didnt ask for a faulty device!!!