Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 01/30/2026 16:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff TV
United KingdomCardiff Internet

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • kristianbrimble Kristian Brimble (@kristianbrimble) reported from Cardiff, Wales

    After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.

  • atouchofthomas DiMarco (@atouchofthomas) reported from Cardiff, Wales

    What a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia

  • ObsrvntPheasant Chris Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹 (@ObsrvntPheasant) reported from Cardiff, Wales

    Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.

  • leohawkins123 Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales

    16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    @virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice

  • Ratuse_ Sam / Ratuse 😈 (@Ratuse_) reported from Cardiff, Wales

    My internet has been down literally all night what’s going on @virginmedia

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • Bridgey21 Emma Blackburn (@Bridgey21) reported from Backwell, England

    @virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @davidcoldwell @SkyJohnnyNelson @TonyBellew @Carl_Froch @mrdavidhaye @PaulMalignaggi @SkySportsBoxing But not on @virginmedia sucks 😡

  • leohawkins123 Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales

    Still another 12 min and nothing time to cancel I think😡@virginmedia

  • MarkBowhouse Mark Bowie (@MarkBowhouse) reported from Cardiff, Wales

    @virginmedia no internet in Cardiff and your website is down 👍

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

  • lowri_mifsud Lowri mifsud (@lowri_mifsud) reported from Cardiff, Wales

    @virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia broadband was down in night. Says it’s fixed but I have no wifi though when I run a test after switching off router I’m told there’s nothing wrong. Postcode is CF631ET

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • junehodges80 June Hodges (@junehodges80) reported

    @virginmedia you did not turn up for our installation on July 20th. After a 2 hour call your CS team promised a callback within 24 hours, yet 48 hours later no call. installation is now August 14th. I need internet to contact my son in hospital, urgent resolution required

  • NellyStass Nelly’Stass (@NellyStass) reported

    @virginmedia Then it just says “we need to book a technician” and I refuse to be charged for another appointment just for it to be put down to a wasted appointment when I’ve had a very big issue with my services.

  • Joe_p_ward Joseph ward (@Joe_p_ward) reported

    @virginmedia Slow connection speeds, intermittent dropping out. No connection at all even though we have virgin pods around the property. The last 3 days have been exceptionally poor. We are on the gig1 supply.

  • eggy_jen 🍳 (@eggy_jen) reported

    @virginmedia ... I'm going to have to spend money to fix a problem that I didn't have previously! So frustrating.

  • mrcj300460 Chris J (@mrcj300460) reported

    @virginmedia 58 days and counting with really poor wifi, my home security is being compromised & you don’t care, we have lost holiday because we can’t work from home when our emp request us to do so & you don’t care, & still not call from manager as agreed, #poorservice all round

  • natalied1991 Natalie Dupille (@natalied1991) reported

    @virginmedia I am disgusted by the service I have recieved today as I have been blackmailed to take a SIM card I don’t want otherwise I can’t have discount I have the right for I am fuming about this it is £450 of theft

  • Shaw76John john shaw (@Shaw76John) reported

    @virginmedia what is going on virgin two weeks ago i started to have broadband issues it stops about 20 times a day, you replaced the router and said all ok its not,several phone call each time saying its fixed or will be fixed its not, today after a few more call still faulty

  • akikharoonmusic akikharoonmusic (@akikharoonmusic) reported

    @virginmedia Your still not understanding the basic thing I said regards to you ? You changed from EE to 02 but never sent anything out to state that a change was made

  • DamianB82555926 Damian Bailey (@DamianB82555926) reported

    @virginmedia Look all over twitter and your forums it’s a well known issue. Just fix the issue via a software update or something. Wired connection is fine.

  • gjmarklew Gareth (@gjmarklew) reported

    Preparing to move house is stressful enough without poor customer service like @O2 whose site sent me around in circles for an hour before an advisor informed me that they can’t accept advance notice of changes in details and @virginmedia whose chat service has a 45 minute wait.