Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Portishead, and Clevedon.

City	Problem Type	Report Time
Cardiff	Internet	21 hours ago
Weston-super-Mare	Internet	3 days ago
Cardiff	Internet	3 days ago
Cardiff	Total Blackout	4 days ago
Cardiff	Total Blackout	4 days ago
Weston-super-Mare	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Darren Coomber (@Dazc090861) reported 5 minutes ago from Cardiff, Wales

  @virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!

• 
  Sam Tempest (@SATempest) reported 6 minutes ago from Cardiff, Wales

  @OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!

• 
  Right Direction (@BackOnTrack__) reported 7 minutes ago from Cardiff, Wales

  @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

• 
  Jessica Venn (@Jessybell1988) reported 10 minutes ago from Cardiff, Wales

  @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

• 
  Charl Balcombe (@CharlBalcombe) reported 16 minutes ago from Cardiff, Wales

  @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 17 minutes ago from Cathays, Wales

  Imagine my shock that @virginmedia is down AGAIN. Please fix it

• 
  Stuart Ropke (@stuart_chc) reported 23 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  Gill Harrison (@gillih) reported 27 minutes ago from Portishead and North Weston, England

  @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 28 minutes ago from Cardiff, Wales

  @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

• 
  Pauline Lomax (@RedhillsAnnie) reported 29 minutes ago from Cardiff, Wales

  @virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 32 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 33 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  Gill Harrison (@gillih) reported 37 minutes ago from Portishead and North Weston, England

  @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 42 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  Dom Silva (@DomSilva2) reported 44 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 45 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Paul Ivins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ♎ 💙🏳️‍🌈 🏳️‍⚧️ 🇪🇺 (@ivinsp) reported 45 minutes ago from Cardiff, Wales

  @richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT

• 
  Pauline Lomax (@RedhillsAnnie) reported 46 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Benjamin Hartrey (@benj8min) reported 51 minutes ago from Cardiff, Wales

  @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

• 
  Jessica Venn (@Jessybell1988) reported 59 minutes ago from Cardiff, Wales

  @virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melvin Jose (@Melvinjose22321) reported 4 minutes ago

  @virginmedia you have one of the most terrible customer service I have ever seen my life. I have been facing intermittent broadband issues for a months and the issue is still not fixed.

• 
  Ali Langton ex DerbyDYO (@alilangton) reported 5 minutes ago

  @virginmedia Has anyone else had their Virgin Media account locked for over two months and despite multiple phone calls and false promises nothing happens ? Should I just leave virgin ? Very poor customer service

• 
  Keivin Crane (@kcranebda) reported 5 minutes ago

  @virginmedia being called out! A word of advice. Do NOT use their one switch system. This system is NOT one switch. They promise you get to keep things like your old number. That’s a lie. Poor customer service. They don’t keep their promises. They should run for PM of the UK!

• 
  NTANTU (@NtantuNow) reported 6 minutes ago

  @virginmedia im leaving you lot, still not sorted the signal issue in my area. Its been nearly a week of this! poor!

• 
  Dr Keresaspa 🦉🍉 🇵🇸 (@DrKeresaspa) reported 7 minutes ago

  @virginmedia Installed 360. What genius decided all the channels I'm not subscribed to will appear as blank screens when I'm channel hopping and how do I make it stop? If that's a deliberate design feature it's awful.

• 
  gearoida nic uaid (@gerordaqs) reported 8 minutes ago

  Why do we put up with those 2 ***** on @virginmedia ? Swear to god, don’t want English style arse licking but they could at least support Irish team! #AUSvIRE

• 
  Jason Bourne (@SoloCeej) reported 8 minutes ago

  @young_financier my virgin media has been down for 2 weeks. still no progress

• 
  betterireland1 (@betterirel99972) reported 11 minutes ago

  @VirginMediaNews Locals, Virgin Media are an enemy to the Indigenous population, Look at the wording, a BRIT media company doing this, Cromwell looking down laughing.

• 
  G99 (@G99____) reported 13 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  NTANTU (@NtantuNow) reported 15 minutes ago

  @MrLewisVuitton @virginmedia @Plusnet I took the bait lol never again