Virgin Media outages and service status in Weston-super-Mare, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Weston-super-Mare, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 9, 10:42 AM GMT+1.
- Internet (46%)
- Wi-fi (27%)
- Total Blackout (11%)
- E-mail (8%)
- TV (8%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Portishead, Weston-super-Mare, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 2 hours ago |
|
Cardiff
|
TV | 3 hours ago |
|
Cardiff
|
Total Blackout | 5 hours ago |
|
Cardiff
|
Internet | 15 hours ago |
|
Cardiff
|
Wi-fi | 17 hours ago |
|
Cardiff
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
13 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales@virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!
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sarah dobson (@dobbo79) reported from Cardiff, Wales@virginmedia my WiFi is down AGAIN, come on, this is stupid now!!
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Nathan Rhys George (@orangethunder_) reported from Cardiff, WalesI feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.
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cai 🏴 (@caialed) reported from Cardiff, Wales@virginmedia why am I paying £45 a month for my internet to constantly be down
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Elisabeth (@misselisamartin) reported from Cardiff, Wales@virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴
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Gill Harrison (@gillih) reported from Portishead and North Weston, EnglandHi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.
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ANDREW JUDD (@cardiffrebel) reported from Cardiff, Wales@virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?
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Mark (@MarkAnstee2) reported from Weston-super-Mare, England@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
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Sioned Wyn 💛 (@sioden) reported from Cardiff, WalesYou @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)
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Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media
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Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales@virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Kay (@mike3244) reported@virginmedia All appears OK. However the service over the last week or so has not been acceptable. Your service status checker reporting no issues when we have zero or intermittent internet access is not helping. When Openreach upgrade the speeds here we will switch.
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/-\Ƞ∂ɣ[]פȠ (@AndyOxon) reported@virginmedia BB down again in OX14 4 :o( No VM app access to diagnostic test either. I hope that this isn't becoming a trend, as it would appear
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Ian Henderson (@MadLadUK) reported@virginmedia can someone please contact me ASAP. I wish to lodge a complaint regarding the absolute incompetence I have met over the last 3 days while trying to upgrade/renegotiate my services..! Absolute 🤡😠
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Al (@itsalgordon) reported@virginmedia are the worst, had a disconnection of everything on 6th April and they still haven't disconnected the TV box upstairs. Call them and after being cut off and transferred twice, I'm told everything is disconnected and apparently I'm wrong. They are an absolute disgrace
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Arthur Guinness (@ArthurGuinness) reported@virginmedia why is broadband not working again!! What am I paying for!!
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Gianni Z™ (@Ilscuro) reported@virginmedia Service is down again ffs
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Lynda Fyfe 💙 (@looby227) reported@virginmedia what is going on with Broadband. Ours has gone down every day for the past week. Extremely frustrating
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David Turton (@dcturton) reported@virginmedia No internet... Again.. been down since early Friday evening, said be sorted by 10.05 (weird time almost like computer generated, guess to avoid compensation days).. sent message saying fixed... It wasn't still down with a new time 12... This is getting ridiculous.
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Jools (@Jools_Orca) reported@virginmedia Hello. Services back at 10.30am across my area and down again at 12.35pm - no TV or broadband. What is going on please?!
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Judith Germain (@MaverickMastery) reported@virginmedia seriously when is this outage going to be fixed? Yes have checked status - time when it’s going to be fixed constantly pushed back.