Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 02/02/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Barry.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • Welshcake74 welshcake74 (@Welshcake74) reported from Cardiff, Wales

    @virginmedia hi my grandparents are mid 80s they were due to transfer to Sky in a few weeks. I don’t want anyone entering their house and need your help to extend their services ufn so they have tv, WiFi and phone line for emergency. Help please

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service

  • tomgriffiths88 Tom Griffiths (@tomgriffiths88) reported from Cardiff, Wales

    @virginmedia 54 minutes to get through then cut off x3. Trying to cancel our contract which we can't do online.

  • ciaran_keohane Ciaran Keohane (@ciaran_keohane) reported from Cardiff, Wales

    @virginmedia why are you so shit

  • DRJAMESOFF James Trollope (@DRJAMESOFF) reported from Cardiff, Wales

    @FizzyM7 @brumsongsben @virginmedia Someone has also tweeted that the estimated fix is around 6:05 but not sure how accurate this is

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    @virginmedia can’t get through to speak to anyone on the phone. I want to remove sky sports from my account whilst there are no sports actually on. I’m outside of my contract now so it shouldn’t be an issue

  • robkbangor Rob Knowles (@robkbangor) reported from Cardiff, Wales

    @virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @monotron_ Tbf, virgin media's network is on the shit side

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia still no resolution!

  • 7084phil Phillip Lockley (@7084phil) reported from Cardiff, Wales

    @virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    Virgin Media WiFi is down yet mine is working fine 🤷

  • jsetch jane setchfield (@jsetch) reported from Cardiff, Wales

    @virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • TheDanielPage Dan (@TheDanielPage) reported from Cardiff, Wales

    I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia

  • DesignFourTweet Dylan Lewis (@DesignFourTweet) reported from Cardiff, Wales

    Passed the street green box with doors totally open and no engineers today and thought this is not good. Sure enough it’s not #VirginMedia and #BT tv totally down #Cardiff 😡

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    @virginmedia we’ve been having trouble with our internet all morning went through your service status and did the checks and it said there was a problem and booked engineer to come out tomorrow and now all of a sudden it’s started working so can I cancel the engineer please

  • littletinaob Tina Ransom (@littletinaob) reported from Clevedon, England

    @virginmedia am paying for pay boxing but have no sound!!!! Please help asap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PerturbedMole The Perturbed Mole (@PerturbedMole) reported

    @virginmedia so I’ve run all the tests on my home broadband, but I’m continuing to have line drop outs and streaming on my TV is slow, even off peak. I’m trying to work from home and also keep my kids entertained. Can’t continue. Can I have an engineer around? I have M100 Fibre.

  • PrincessKitti3 ✨ Pʀɪɴᴄᴇss Kɪᴛᴛɪ 🇮🇪 ✨ (@PrincessKitti3) reported

    today ******' sucks man virgin media double charge my account, 120 euro i can't afford, just gone the she-demon can't seem to add 2+2 to figure out why we don't get along and hospital send me a letter about my "benzo abuse" mf, 18 xanax lasted me 2 months and i never got more

  • RevGeorgeBBrown George Gaunt (@RevGeorgeBBrown) reported

    @Nayte93 @virginmedia Bollocks. Not on is it? Happens daily. How does help with preparing for an interview? Might not be able to attend right now

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia , why internet is more unstable when we are in zoom or teams call? What is the use of 350MBPs or 1GBPs connection? Most unreliable provider.

  • rmjfletcher shannon (@rmjfletcher) reported

    @virginmedia my wifi keeps freezing but you’ve not updated your service page to reflect these issues, how can I get this in writing to confirm to my work please?

  • Nayte93 Nayte (@Nayte93) reported

    @RevGeorgeBBrown @virginmedia Same issue mate but I’m working from home and my internet went off around 11.55am and not been back on since

  • nanipals Dr. Renuka Mudunuri (@nanipals) reported

    @virginmedia When myself and my wife both are in teams or zoom call, we are facing issues after a few minutes. We are also finding issues when connected to VPN. Your technical service guy told us that you don’t support using VPN Is it correct?

  • duckytravels Sir Quacks-A-Lot (@duckytravels) reported

    @KevGeo2011 @VirginMediaIE Happened me yesterday with my Sky box. Was thinking of getting Virgin Media but this tweet makes me rethink! Nothing more annoying when you lose your recordings for your down time 😢

  • AndySG1983 Andy Gordon (@AndySG1983) reported

    @virginmedia us the app down? I can't log on..

  • Mehmood_A_Hayee Mehmood Abdul Hayee (@Mehmood_A_Hayee) reported

    Do you know what worse customer service looks like? experience @virginmedia . Worse customer service I have ever experience