Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 03/26/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

  • reddevil1975 Leanne Everest 🙏❤ 🌈 🦄 (@reddevil1975) reported from Barry, Wales

    @virginmedia Hi I have had no broadband for the past few hours. Just wondering if there's an outage issue regarding cf63 postcode. Thanks in advance x

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.

  • caialed cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported from Cardiff, Wales

    @virginmedia why am I paying £45 a month for my internet to constantly be down

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

  • CharlBalcombe Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

  • DomSilva2 Dom Silva (@DomSilva2) reported from Cardiff, Wales

    @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

  • reddevil1975 Leanne Everest 🙏❤ 🌈 🦄 (@reddevil1975) reported from Barry, Wales

    @virginmedia Thank you so much, I spoke on the phone a problem has been located was told it may take up to 4 hrs or less to fix it. Unfortunately it's not looking good as it's over 4 hrs now and still flashing green.

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

  • paulo1927 Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported from Cardiff, Wales

    @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

  • dobbo79 sarah dobson (@dobbo79) reported from Cardiff, Wales

    @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

  • orangethunder_ Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales

    I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WObande Williams Obande (@WObande) reported

    @virginmedia Since I subscribed service has been weak and no coverage around,I called so many times nothin was done,I requested to speak to a manger one rude one called as soon as I picked she said I need to pay more to get a device, this has made working from home difficult

  • richardintheuk Richard (@richardintheuk) reported

    @virginmedia I thought I’d let you know that I just had a scam call from 01223 600678 (despite clearly being in India) saying that they were from Virgin Media and they wanted to help me with my malware which was coming down my line when I used the internet.

  • Athanateus Oscar Clark ➡️ 🎩 (@Athanateus) reported

    @virginmedia That's not what your service people are telling me - I'm being told 90 days - that is unacceptable

  • DJHData DJHData (@DJHData) reported

    @virginmedia This is still a problem today. Service resumed last night but have been having constant broadband drops again today. Neighbours also affected but your support team only looking at faults individually. Terrible service.

  • davorg Dave Cross (@davorg) reported

    @virginmedia That page seems aimed at Virgin Mobile customers. I get my broadband, TV and phone line from VM, but I've never been a mobile customer. I can't remember the last time we had this conversation - but it's been going on for years.

  • agustin Agustin Pesciallo #WearAMask (@agustin) reported from Camberwell, England

    @virginmedia Yes, I have done everything its suggested. It says the connection it's ok, but i cannot have a proper vc since the very beginning after installation. I had virgin broadband for two years in another home and it was fantastic but this time it's not working. Please help.

  • JudgementalO JudgementalJudyOG (@JudgementalO) reported

    @virginmedia Wow, Robert has just advised me that there never was a work order placed to port the number. What is happening with my number?

  • Athanateus Oscar Clark ➡️ 🎩 (@Athanateus) reported

    @virginmedia How on earth can you justify an 'Early' disconnection fee if I am already beyond the original contract and you are even able to provide me with a service that is working!!! Any other let-down #virgin customers who want to DM me and see if we can do something about this?

  • Athanateus Oscar Clark ➡️ 🎩 (@Athanateus) reported

    @virginmedia Would love to do that but 1. my internet from you isn't working (using mobile data instead) 2. the form gives me the delightful message 'You Failed' and 3. Your Support agents told me they can't just close my account and will charge me for 90 days...

  • tony280560 Tony Smith (@tony280560) reported

    @virginmedia Been through all this with you before, I think you had a data breach , Virgin didn’t think so (obviously) I had a web chat with you guys about it, it is how I received the phone call to help.