Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
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Steve George🏴
(@George66Steve) reported
from
Cathays, Wales
@virginmedia And if it's 'some customers' it's an awful bloody lot of them!
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Christina Macaulay
(@macauc01) reported
from
Cardiff, Wales
@virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely
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Jonny Ex 🏴 🇬🇷
(@jonny_ex9) reported
from
Cathays, Wales
Imagine my shock that @virginmedia is down AGAIN. Please fix it
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Peter Gillibrand
(@GillibrandPeter) reported
from
Cardiff, Wales
@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Graham Findlay FRSA 🏴🇪🇺
(@FindlayEquality) reported
from
Cathays, Wales
@rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?
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This is Carl🏳️🌈😺🏴🍕
(@Carl_E88) reported
from
Cardiff, Wales
@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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Dr Chris Inglis
(@ChrisSwinglis) reported
from
Penarth, Wales
@GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.
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Acuharmony-UK
(@AcuharmonyUK) reported
from
Clevedon, England
@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
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amanda roberts
(@amandaroberts10) reported
from
Cardiff, Wales
@virginmedia is there a problem in the CF23 area ... no WiFi??
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Steve George🏴
(@George66Steve) reported
from
Cathays, Wales
@virginmedia It's not intermittent, it's completely down in CF23.
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Stuart Ropke
(@stuart_chc) reported
from
Cardiff, Wales
@eggynewydd @virginmedia Dismally slow. Yes.
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Andrew Wilcox 🛖 Shedified
(@unclewilco) reported
from
Penarth, Wales
Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia Cancel the contract and go to Sky
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rose allen
(@roseall87907765) reported
from
Cathays, Wales
@virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !
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mz f Drennan
(@mz_drennan) reported
from
Cathays, Wales
@virginmedia you ,mean the awful service you usually provide is even worse,,
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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valerie smith
(@pottycow1629) reported
@virginmedia Wattsapp and the rep is still looking at my account, I am now going to close my account completely just down to him
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INDY M
(@IndyyTweets) reported
@virginmedia And was suppose to be through to her manager. 20mins later nothing so had no chose to hang up.
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Noah
(@keir_llama) reported
@virginmedia Can’t see the network at all. According to your customer service representatives there’s a problem in the area but our next door neighbours virgin media wifi works perfectly well.
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🅿🅰🆄🅻 🅲🅾🅻🅻🅸🅴🆁
(@sospainter) reported
from
Redhill, England
TWITTER HELP PLEASE Want to bin @virginmedia after 20 odd years loyal usage. Ideally just need a broadband service. How do you go about it. Don’t want to be left with no broadband.
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Mattcseries3
(@mattcseries3) reported
@virginmedia @pottycow1629 Well done, they are the very worst, I had one of their sales agents out the phone down on me because I wouldn’t upgrade to an even worse service. There are plenty of options now.
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Lee David Rusbridge (LDR) 🌈🏳️🌈
(@Lee475273David) reported
If Any Of My Friends Get A Call From This Number 01439339269 Saying They Are From Virgin Media HANG UP AS THIS IS A SCAM CALL When I Said I,m Hanging Up As This Is A Scam Call They Hung Up On Me
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Frankie
(@franicue) reported
@virginmedia I have already made a complaint and still waiting for the internet to be fixed. Is there a way to know why you can't fix the issue for more than a month?
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Mark Thomas
(@icaneatthree) reported
Virgin media loosing another long time customer because they cannot get through to uk retention team that want to help #virginmedia
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Matt Cooper
(@Reign_Kamikaze) reported
@virginmedia They fixed whatever was wrong in the box down the road but never told us what was wrong. Asking the team through call or WhatsApp was useless. I got the general blanket statements.
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Dave Chisnall
(@chizzy73) reported
@virginmedia Doesn’t help when you’re working from gone and can’t work from home. Another day wasted.