Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Portishead, Cardiff, Weston-super-Mare, and Clevedon.

City	Problem Type	Report Time
Portishead	Wi-fi	20 hours ago
Cardiff	TV	1 day ago
Cardiff	Internet	2 days ago
Weston-super-Mare	Internet	2 days ago
Cardiff	E-mail	3 days ago
Cardiff	Total Blackout	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Andrew Chinnick (@AChinnick90) reported 8 minutes ago from Cardiff, Wales

  @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

• 
  Jon Wakefield (@jon_wakefield) reported 9 minutes ago from Locking, England

  @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

• 
  Ciaran Keohane (@ciaran_keohane) reported 17 minutes ago from Cardiff, Wales

  @virginmedia is actually SHIT

• 
  Jon Wakefield (@jon_wakefield) reported 23 minutes ago from Locking, England

  wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 24 minutes ago from Cardiff, Wales

  @virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on

• 
  Chris Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹 (@ObsrvntPheasant) reported 25 minutes ago from Cardiff, Wales

  Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”

• 
  Nörm•i•am (@storrmin571) reported 30 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Charlie Balcombe (@CharlBalcombe) reported 38 minutes ago from Cardiff, Wales

  @virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.

• 
  Lowri mifsud (@lowri_mifsud) reported 41 minutes ago from Cardiff, Wales

  @virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion

• 
  Sam / Ratuse 😈 (@Ratuse_) reported 43 minutes ago from Cardiff, Wales

  My internet has been down literally all night what’s going on @virginmedia

• 
  Kristian Brimble (@kristianbrimble) reported 45 minutes ago from Cardiff, Wales

  After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.

• 
  DiMarco (@atouchofthomas) reported 47 minutes ago from Cardiff, Wales

  What a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia

• 
  Dr Victoria Silverwood (@SilverwoodVS) reported 48 minutes ago from Cardiff, Wales

  @JackoGaz @virginmedia It’s down over the whole city. I broke it out of sheer frustration watching that drivel and spent the third period cooking vegetables rather than continue watching. That’s how serious it was 🥬🥒🥕🥦

• 
  Huw (@HuwCCFC) reported 49 minutes ago from Cardiff, Wales

  @virginmedia can you send me your customer service e-mail address please.

• 
  Charlie Balcombe (@CharlBalcombe) reported 49 minutes ago from Cardiff, Wales

  @virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.

• 
  Emma Blackburn (@Bridgey21) reported 51 minutes ago from Backwell, England

  @virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed

• 
  Leigh Hawkins (@leohawkins123) reported 53 minutes ago from Cardiff, Wales

  16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia

• 
  Liam (@liam_oharaccfc) reported 53 minutes ago from Cardiff, Wales

  @virginmedia I pay £40 a month JUST for WiFi!!!! it’s horrendous. Slow, can’t handle streaming a simple Amazon Prime video, and I’m getting charged DOUBLE what I paid originally a few years back! I’ll be phoning to leave Monday morning, £40 is terrible, let alone for poor service

• 
  sandra burnett (@sandraburnett3) reported 57 minutes ago from Cardiff, Wales

  @davidcoldwell @SkyJohnnyNelson @TonyBellew @Carl_Froch @mrdavidhaye @PaulMalignaggi @SkySportsBoxing But not on @virginmedia sucks 😡

• 
  Leigh Hawkins (@leohawkins123) reported 59 minutes ago from Cardiff, Wales

  Still another 12 min and nothing time to cancel I think😡@virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Barrett (@SarahBnotG) reported 4 minutes ago

  @virginmedia Hi thank you but it’s asking me to sign in before I post a question, that’s the whole issue I can’t sign in as every answer I give to security it’s saying is wrong even though most of it is from a bill I received 2 days ago

• 
  Violeta (@Violetilla) reported 6 minutes ago

  @virginmedia It's active, but, as you can see in the first tweet, I need to reply so I can disagree with the resolution, otherwise @virginmedia will assume I agree and close it. If I go to my complains I can see the status, but not do anything about it. How do I disagree with the resolution?

• 
  Joseph (@Joe_Piper) reported 9 minutes ago

  @virginmedia are you having issues in Cambridge? For the pay week the connection just keeps dropping for a a minute. Really frustrating

• 
  sajid iqbal (@msajiqbal) reported 11 minutes ago

  @virginmedia Your welcome it’s been 3 months to getting my issues resolved and seems like they are .... I have the pod today and just plugged in will leave for a few days to see if signal on blackspots had improved ... thanks

• 
  Janet Clark (@janetclark1987) reported 14 minutes ago

  @virginmedia desperately trying to work from home and continual problems with broadband. Have logged it but it’s really frustrating when trying to work from home which is managing NHS services including managing the COVID rehab services for our area. Please help!

• 
  Rachel Dobbs (@ItsRachelDobbs) reported 16 minutes ago

  .@virginmedia I am stuck in an endless recursive loop with your customer service. I need to speak to someone about getting virgin media cables moved for building work. Web chat agent directed me to phone, phone line says putting me through then hangs up. Help?!

• 
  JenJen (@IamJen_na) reported 17 minutes ago

  @virginmedia and the scam calls start again 02083638195. I said I didn't ask for a call back and they put the phone down. Hope they don't get someones money. #hatescammers

• 
  Robert Walton (@Baggytrousers79) reported 17 minutes ago

  @virginmedia I think my tweet explains it really. Costs going up but service worse. Internet & TV off all of last night & into this morning.

• 
  Violeta (@Violetilla) reported 24 minutes ago

  @virginmedia yes, but *which* alternative method will allow me to get through and complain about my complaint so you don't close it in 28 days? What is the correct option path in that page to get somewhere useful?

• 
  Harriet Barker (@harrietbarker32) reported 24 minutes ago

  @virginmedia That's not really solving the problem, is it. I speak to your team every day and get nowhere on this. They say someone will call me back and they don't. You sending that is really frustrating and patronising. How do I actually get this fixed? Or I'm leaving