Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia the issue now is I was promised a deal on the phone then rang up the day after and they refuse to offer me that same deal, all the details are on the email I believe I have a strong case your word is your bond. @MartinSLewis @WhichUK not best way to deal with a 22 year customers
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@bluebirdchapo @WezTucker @virginmedia Don’t try Bt worst in the world for internet I’ve had it twice when I moved. Internet wouldn’t pull your hat off absolute shite they actually gave me compensation. plus all these newish companies offering great deals are shite as they all use Bt lines.
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Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
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James Clark
(@James76clark) reported
from
Cardiff, Wales
@virginmedia Having text the number you gave me, they referred me back to the technical phone number as they cannot help! So, let’s get back on the phone for the 3rd hour, in the hope I don’t get cut off, again! #shambles
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Enfys Jones
(@Jones1Enfys) reported
from
Cardiff, Wales
@virginmedia customer contact centre, been hanging on the phone for an hour! Reporting scam, breach of data!!!
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Kate Jones
(@katejones_cymru) reported
from
Cardiff, Wales
@virginmedia Hello. I’m waiting for the service to be reconnected, any chance this can be sped up as I’m wfh and need wifi ASAP
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Paul Hunter
(@PaulHunter1969) reported
from
Cardiff, Wales
@virginmedia please can you DM me? I can’t get through to the help desk.
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Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia worst company in the world! Still won’t cancel my contract and charging me! In the hands of Citizens advice now and then the Police!
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James Clark
(@James76clark) reported
from
Cardiff, Wales
Trying to get through to @virginmedia for an hour, only to then be cut off once being transferred! Poor show! Desperate to speak to someone as we have had our cables cut by resurfacing works!! 😡😡
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Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia Avoid at all cost’s! A terrible company!
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Huw Llewellyn
(@huwgat) reported
from
Cardiff, Wales
Thank you Virgin Media for being absolutely useless sorting my email problem. 8 hours in total on the phone with so called tech experts and still doesn’t work properly!!!🤬🤬🤬
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Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia @markgoldbridge @lawrence_bury Avoid at all cost’s! A terrible company!
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Huw Llewellyn
(@huwgat) reported
from
Cardiff, Wales
@virginmedia Tried Virgin Community. Virgin rep encouraged me to take up tech package at a price. After spending 6hrs yesterday and 2hrs the day before, I am still in the same situation! This not a good service with your so-called experts!!!
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia That status page states there are no issues, the issues are apparently the walls in my house and my neighbours electrics even though it's been fine for the last 18 months
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Dan Mitchell
(@dmitchell1975) reported
from
Cardiff, Wales
@virginmedia problems all day with BB. Have rung twice, been cut off when call was transferring. Working from home is challenging today!!
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Soozles 🏴
(@soozles_) reported
from
Barry, Wales
@virginmedia and the signal on box office has gone again! Bloody ridiculous 😡
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ʇǝʇ🖤
(@TetDavis) reported
from
Cardiff, Wales
Pay £25 to watch the boxing and its freezing and stopping ever few minutes!? @virginmedia this is **** #JoshuaPulev
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LauraT 🔶
(@emilyjane73) reported
from
Cardiff, Wales
@virginmedia Need to cancel my new order. It wasn’t done correctly and given the total lack of being able to contact you I have lost confidence in VM. Cannot contact anyone to cancel though, what a nightmare. Just taking too much of my time to make switching worthwhile. #painful
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Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia I’ve been a loyal customer for 22 years & reviewing all my package and find out that if I had been a new customer I can get the same package for 30% cheaper can you explain this please ? Or get somebody to contact me doesn’t sound like good customer care to me
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Alison Crichton
(@AlisonCrichton) reported
from
Nailsea, England
@virginmedia Done all that messaging service was useless.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Garbett
(@JonathanGarbet2) reported
@virginmedia I have everyday for the last week including 2 hours last night which resulted in the agent hanging up on me when I asked why my complaint had been closed. I keep getting passed round I would appreciate it if you could sort my problem.
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Rocky Gibbs
(@RockysNerdSpace) reported
@virginmedia can’t view the TV guide or record anything, can you help?
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Andy Frost
(@andyfrost1978) reported
@virginmedia My wired connections are working fine, no indication on the router to any issue with wifi
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Ryan McDonald
(@Ryan_A_McDonald) reported
@virginmedia Last complaint was raised 6th April. Advised that complaint was escalated and that the "dedicated team will be contacting" me. Except all that happened was the new complaint was closed 2 days later without contacting me
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Oitsukii
(@Oitsukigamii) reported
@howt0ad But 300 is not bad,plus cable,it’s not bad.when I was living in London I had 10mb from Virgin Media,it was awful 🤡🤡🤡
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
@virginmedia Thanks, but those tips don’t help when a random email address is used as a from address by a spammer.
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Keep Your Bliss
(@skyver182) reported
@virginmedia I am trying to call you on 789, but when you state the options for calling, pressing the button doesn't work. I press 3 and it acts like I haven't. Needs to be fixed, can't get in contact. Not a good service. Annoyed!
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Sugar kane gifts
(@Ruthkane) reported
@virginmedia No I haven’t! Just about to start my 3rd day of trying to secure a new price or will be cancelling my services. 17 years a customer and your customer services department have gone downhill rapidly. No one seems to know what they’re doing, very frustrating.
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yilank™
(@yilank) reported
@O2 @virginmedia @itvtakeaway Please do not buy sim cards from this dishonest company. they made a 15 percent hike this month, because of the air pollution (they said it would not exceed 4.3 percent) I have never seen such a fraudulent (dodgy) company in my entire life.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
@virginmedia Issue now resolved. My address (not my account) had been hijacked for spam. Could happen to anyone, I guess.