Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 7 minutes ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Cardiff
|
Wi-fi | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Emma Evans (@EmmaEvans95) reported from Cardiff, Wales@virginmedia your IVR is **** and there is a outage in my area and i’m trying to talk someone and your shitty IVR keep trying to text me links and I just want to speak to a bloody human!
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Connor (@johnsonsc16) reported from Cardiff, Wales@virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link
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Karl Luke (@karl_luke) reported from Cardiff, Wales@virginmedia no broadband connectivity this morning - my online account says there is an issue in my area and expected fix is 3pm today. I WFM and need connectivity. Had Intermittent issues yesterday afternoon... please help!
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anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@virginmedia Any broadband issues in CF11? My router just went down and is restarting with no signal for the last 15 minutes.
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Emma Evans (@EmmaEvans95) reported from Cardiff, Wales@virginmedia No not yet your IVR won’t let me and your i’m waiting for a response from webchat, but that will take ages.. surely there must be a way to get though the awful IVR to speak to a human!
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Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales@virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks
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Francesca James (@FrankieJ4m3s) reported from Cardiff, WalesThe worst service ever from @virginmedia - been trying to cancel my account since March. I do appreciate problems with lockdown etc but we’re almost in October! Nobody at all seems to want to take responsibility - passed from pillar to post!
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Hannah Hughes (@23xhannahx) reported from Cardiff, WalesNever wanted to fight anyone as much as virgin media WiFi even eduroam was better.
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Huw Roberts 🏴 (@huwtroberts) reported from Cardiff, Wales@virginmedia No response on the complaint, but have been in contact with someone on the forum and are being sent a new hub, so fingers crossed that works.
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Connor (@johnsonsc16) reported from Cardiff, Wales@virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@virginmedia having a problem with my daughters phone contract but can't get through on the phone lines to resolve this problem
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, WalesAny @virginmedia customers having the same issue as me. I’m currently unable to watch anything on any channel
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Connor (@johnsonsc16) reported from Cardiff, Wales@virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?
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Luke Cornish (@LukeBCornish) reported from Cardiff, Wales@virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄
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Ash Downey (@AshDowney1) reported from Cardiff, Wales@CatOz83 @virginmedia Hi! You connected yet? I’m down the Bay too and haven’t had anything since 9 this morning
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captains log (@kirkyboy79) reported from Cardiff, WalesThat new #virginmedia advert ,******* all they need in the advert is sid james with a wig on and they have got the lot,
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Claire Louise (@honeys_) reported from Cardiff, Wales@virginmedia my Wi-Fi has just gone off and within seconds your app is telling me there is a fault and the estimated fix is 3pm. Something tells me this is a planned outage. Why are you not communicating with customers who are relying on your service to work at home.
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Emma Evans (@EmmaEvans95) reported from Cardiff, Wales@virginmedia Ok, the IVR said that there is a outage in my area and that it should be working by 4pm, what time do your customer service lines close?
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Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales@virginmedia WTF is going on with my services. None of my channels are working!!!
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Emma Evans (@EmmaEvans95) reported from Cardiff, Wales@virginmedia Any idea why I was not notified about the outage?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil (@Phil_Swallow) reported@virginmedia How can we tell the difference? You killed my landline half a year ago and haven’t fixed it yet, so expectations of you providing a service are on the floor permanently
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Victoria 💙 (@MissVJFxx) reported@virginmedia So why have you charged my 72 year old dad £120 more in the last 13 months for the same service he’s had with you over the last 10 years? Your service is crap, you over charge everyone. It’s disgusting how you lot rinse good people who work hard for your service
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Matthew Norman (@MattNorman_90) reported from Sydney, New South Wales@guyrbailey @8252Hazel @virginmedia How's a building society going to help?
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Amjael (@amjael) reported@virginmedia Will we be reimbursed for the service failure?
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Tom Price 💙 (@thomasrprice) reported@goatteeboy @rwilliams1947 @virginmedia There were issues in hospitals last night apparently that use Virgin media as their Internet service provider.
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Rachel 🃏 (@Remixfy) reported@virginmedia what is up with your Internet its not working and make it worse being with virgin mobile for data and that not even working not a single bit of signal
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Margaret 🇩🇲🇩🇲🇩🇲 (@cherryb73) reported@SholaMos1 @virginmedia I left Virgin media because it was running slow, and the customer service was awful as well
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Purple Garg (@GargPurple) reportedKOHLI KA KUTTA ROHIT Rohit has many father's, some says it's Mukesh Ambani some says it's Annat Ambani some says it's Aakash Ambani some says it's vikrant Gupta But deep down we all know the official one are Khaleel ahemad Chameera Nylon #PuncakShopeeBRS #oriele #virginmedia
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David King (@davidjasonking) reported@virginmedia how do I get you to honour the mobile contract, started 18.03.23? I have all the docs but the number has been issued to somebody else?? 40 mins. Two advisors. Told that offer is no longer available and theres nothing that can be done. But have a contract!? Help
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Martinelli da Silva Santos Júnior (@ShaniquaSingh09) reported@virginmedia Last night around 2am my dog started choking on a bone, I didn’t know what to do so I tried to google it. However Virgin let me down no internet through Wi-Fi and mobile data. My dogs dead now thanks Virgin.#RipVirgin he went out but so did Virgin media apparently.