Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, and Clevedon.

City	Problem Type	Report Time
Cardiff	Wi-fi	11 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Benjamin Hartrey (@benj8min) reported 3 minutes ago from Cardiff, Wales

  Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.

• 
  Brody (@brodyanderson_) reported 8 minutes ago from Cardiff, Wales

  @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

• 
  Christina Macaulay (@macauc01) reported 11 minutes ago from Cardiff, Wales

  @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

• 
  Jacob (@j_bettany) reported 11 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

• 
  Pauline Lomax (@RedhillsAnnie) reported 15 minutes ago from Cardiff, Wales

  Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.

• 
  Pauline Lomax (@RedhillsAnnie) reported 24 minutes ago from Cardiff, Wales

  @virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.

• 
  Benjamin Hartrey (@benj8min) reported 31 minutes ago from Cardiff, Wales

  @virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 34 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 34 minutes ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

• 
  Al (@algro10) reported 38 minutes ago from Clevedon, England

  @stewartcarter6 Appears it’s a Virgin media issue , shambles

• 
  Pauline Lomax (@RedhillsAnnie) reported 49 minutes ago from Cardiff, Wales

  @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

• 
  Stuart Ropke (@stuart_chc) reported 49 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  Jordan (@welshcuriosity) reported 50 minutes ago from Cardiff, Wales

  Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

• 
  Ryan Davenport (@Welsh_Saint14) reported 51 minutes ago from Cardiff, Wales

  @virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me

• 
  Gareth Jones (@gazthebluebird1) reported 54 minutes ago from Cardiff, Wales

  @virginmedia That's not going to help me reset my password.

• 
  Acuharmony-UK (@AcuharmonyUK) reported 54 minutes ago from Clevedon, England

  @virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?

• 
  Steve Mowat (@SteveMowat4) reported 54 minutes ago from Weston-super-Mare, England

  @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

• 
  damian Kerlin 🏳️‍🌈 (@damianKerlin) reported 56 minutes ago from Cardiff, Wales

  @virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 56 minutes ago from Cardiff, Wales

  Fix my internet please, I don’t have the minerals for this tonight @virginmedia

• 
  Lee Smith 🌻 (@djleekee) reported 59 minutes ago from Cardiff, Wales

  @virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter john (@elantn5) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  BRUCE iLLest 🏴‍☠️🪡🦈 (@jammusnu) reported 8 minutes ago

  @y_alibhai @virginmedia 5 business days retard

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 10 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Frazzz (@FrazzzYT) reported 11 minutes ago

  I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

• 
  Gaz (@yerwhit) reported 12 minutes ago

  @EpicLastSong @virginmedia My virgin Internet signal dropped out all the time, after being told to restart several times, I bought a tp-link router and used the virgin one as a modem, no problem after that.

• 
  Carl swift (@Darry0012) reported 12 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Richard Newell (@Solid_S_Boss) reported 12 minutes ago

  @virginmedia sort your stuff out. I'm trying to watch the world cup and the internet keeps going down

• 
  AngMacca (@AngMacca) reported 13 minutes ago

  @virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?

• 
  aldo (@ukaldo2) reported 14 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  Jonathan Black (@jonblackbsb) reported 15 minutes ago

  I love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2