Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Portishead, Weston-super-Mare, and Clevedon.

City	Problem Type	Report Time
Cardiff	Wi-fi	11 hours ago
Cardiff	TV	11 hours ago
Cardiff	Internet	11 hours ago
Portishead	Wi-fi	2 days ago
Cardiff	TV	2 days ago
Cardiff	Internet	3 days ago

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  OrdinaryGirl (@OrdinryGirl1987) reported 3 minutes ago from Cardiff, Wales

  @virginmedia new broadband routers now working, speeds dropped massively when I can get internet, tried for 14 minutes to get through to your customer service (being charged thanks for that) and can’t get access to my account as your team registered my email address wrong. Help!

• 
  Chris Roberts (@ObsrvntPheasant) reported 4 minutes ago from Cardiff, Wales

  @virginmedia Yes, I understand that issues happen, but it would be nice to know more than just “we’re currently having issues”. If someone told me “a bolt of lightning from that thunderstorm you had hit the cabinet and fried it” or something, we’d probably be a lot more understanding.

• 
  St.Ives.Great.White (@pops_74) reported 8 minutes ago from Cardiff, Wales

  @liammorris91 @PedMeisterYT @virginmedia Same as mine. 200 next to the router and every step I take I lose about 40. Once im@in my kitchen literally 6 steps down the hall it’s know to go to 4g

• 
  Wyn Emanuel (@WynfordE) reported 13 minutes ago from Cardiff, Wales

  As my @virginmedia bill is now creeping up towads 130pcm I called to cancel or negotiate. A small discount was offered. I was surprised how little effort was made to retain a customer. (‘OK, thank you for calling’). So I’ll have to switch.

• 
  Emma Giles (@slim3110) reported 13 minutes ago from Cardiff, Wales

  @virginmedia my mum left in May and she’s had three bulls since then can’t get online as her account number is no longer recognised can you help pls

• 
  Chris Roberts (@ObsrvntPheasant) reported 18 minutes ago from Cardiff, Wales

  @virginmedia No, I didn’t get any estimates. Just a generic “we’re sorry you’re still having issues, our engineers are currently working on it but it’s taking longer than expected” (something along those lines at least).

• 
  Chris Roberts (@ObsrvntPheasant) reported 26 minutes ago from Cardiff, Wales

  @virginmedia Our internet has been down completely since early this morning (not intermittently like the automated message is suggesting) and I still don’t know if it’s a problem in the area, or just our own property.

• 
  Charliesays (@sb208) reported 29 minutes ago from Cardiff, Wales

  @virginmedia It’s been going on for months, I have had all new boxes and hub but it still goes down. I have been told to keep my local engineer up to date. There is nothing the help desk can do we have tried everything

• 
  Daniel Williams (@BottleShopDan) reported 31 minutes ago from Cardiff, Wales

  Thanks @vmbusiness & @vmbusinesshelp We are rolling on to day 6... with no service... And no call backs... Thanks for being you

• 
  Daniel Williams (@BottleShopDan) reported 34 minutes ago from Cardiff, Wales

  @vmbusiness @Forbes I'd just like our service to work ...

• 
  Kieran (@KieranPolls) reported 34 minutes ago from Cardiff, Wales

  Nice going, @virginmedia - called to check how my complaint and SAR are progressing as they were requested on Thursday and I didn’t get the same day call back promised by the TM. Called back today to find 1. Complaint not set up. 2. SAR not submitted. AND....

• 
  Chris Roberts (@ObsrvntPheasant) reported 35 minutes ago from Cardiff, Wales

  @virginmedia Yes, I understand that. But after signing up to SMS updates four times via two methods, I’d expect to at least be receiving texts telling me that the fix times have been pushed back.

• 
  Chris Roberts (@ObsrvntPheasant) reported 38 minutes ago from Cardiff, Wales

  @virginmedia I tried texting that number and got no answer. I just tried calling the helpline, was on hold for about 20 minutes, was asked for all my contact details and then your operator told me her system is down and I should call back in 2 hours!!

• 
  Daniel Williams (@BottleShopDan) reported 40 minutes ago from Cardiff, Wales

  @virginmedia Business... Was told before our forced upgrade because we had been with you for years... we were out of contract so you dodnt have to honour anything.. we upgrade.. still shit

• 
  Charliesays (@sb208) reported 43 minutes ago from Cardiff, Wales

  @virginmedia Both wired and not, advised to turn off and back on, diagnostics checked at your end, engineer visit, resulted in all new v6 boxes (x2) and a new internet hub also internal wiring checked and re-connected. Issue seemed to be resolved for a while but after then goes off altogether

• 
  Hannah Hughes (@hannahughes) reported 51 minutes ago from Cardiff, Wales

  @emmah1188 @virginmedia Completely incompetent. Customer service is unacceptable. Unable to give a ‘goodwill gesture’ as we’re not account holders despite having an account number, set up a direct debit and signing a contract.

• 
  Charliesays (@sb208) reported 55 minutes ago from Cardiff, Wales

  OMG forever having internet issues with #virginmedia even have my own direct line to an engineer.

• 
  Dumbo (@Dumbo7713) reported 55 minutes ago from Cardiff, Wales

  @garycymro @virginmedia Try TB home hub I'm with virgin there shit

• 
  Hannah Hughes (@hannahughes) reported 57 minutes ago from Cardiff, Wales

  It is beginning to look like @virginmedia have fraudulently sold us a package that was not available to me due to the many reasons that your various customer service team members mentioned before they hung up by putting me on “hold” and made me ring back...

• 
  Daniel Williams (@BottleShopDan) reported 58 minutes ago from Cardiff, Wales

  @virginmedia Still not working... 3 days.. wont hold my breath

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jackie arcari (@jacslovinit) reported 5 minutes ago

  @virginmedia None of your phone numbers are working, shocking service, you paying foe my data usage and don't bother increasing my bill, your service hopeless. Also speaking to my neighbours, my box is we out of date.

• 
  Mar 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DunnoMarley) reported 7 minutes ago

  @virginmedia you lot are munters. You're internet ain't cheap and your service is ****. Sort it out

• 
  PortsladePalace (@DebbieYeates1) reported 10 minutes ago

  @timeforgin7 @virginmedia Same down our way too

• 
  Tina 🇬🇧❄️😈❄️ #BeKind (@TinaBCatz) reported 12 minutes ago

  @Johnsmi57306735 @Shayan86 @virginmedia Phew. For a minute I thought I was the only one getting conned. Mines £87 (TV, Broadband, Landline) set to rise by £15. Just don’t have the energy to look for a better deal as I hear bad about all of them.

• 
  Raymond Ashworth (@Ashwort2Raymond) reported 13 minutes ago

  @virginmedia Been **** again in Wigan #crap

• 
  David Just David (@Mr_S_David) reported 14 minutes ago

  Are we all getting a refund off @virginmedia for the 💩service with broadband?

• 
  debconnor 🇺🇦 (@debconnor) reported 14 minutes ago

  @virginmedia sort it out! Don’t message me saying it’s all sorted and hour later it’s down again! all I keep thinking is you’ve been hacked.. so how safe is all our data #virginmediadown

• 
  Ditpo 👑 (@DitpoYT) reported 15 minutes ago

  @Jb_radley @JollyBodge @virginmedia if you used your eyes for anything other than watching the hub you'd see the hundreds of people complaining about their mobile data not working either

• 
  dylan payne (@muckman1969) reported 16 minutes ago

  @virginmedia Lost all internet in po8. Not at all happy. You put the bill up over 20% and then don’t supply the service you agreed. If I refused to pay, you would send bailiffs around to retrieve money. I’ve been a loyal customer for years and now you are abusing my loyalty. Terrible service

• 
  Simonthegoat (@SimonthegoatUK) reported 18 minutes ago

  @virginmedia 15 minutes trying to cancel with retentions team then they hang up. One way to avoid people leaving I suppose.