Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Portishead, Cardiff, Weston-super-Mare, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Portishead
|
Wi-fi | 12 hours ago |
|
Cardiff
|
TV | 21 hours ago |
|
Cardiff
|
Internet | 1 day ago |
|
Weston-super-Mare
|
Internet | 2 days ago |
|
Cardiff
|
3 days ago | |
|
Cardiff
|
Total Blackout | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Ken Daniels (@KenDaniels9) reported from Cardiff, Wales@virginmedia @IanMearnsMP Yes Virgin media is now useless spent longer than that on phone still have not sorted out my issue with e mail so I have given up
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales@virginmedia Yes it seems to go down at random times throughout the day usually late morning and during the evening
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cheryl (@cherylockerby) reported from Penarth, Wales@virginmedia I will do and am hoping by then it will be 100% perfect. My neighbours and I are pretty fed up especially at the tv service keeps going off too
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Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales@virginmedia problems all day with BB. Have rung twice, been cut off when call was transferring. Working from home is challenging today!!
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Luke Cornish (@LukeBCornish) reported from Cardiff, Wales@virginmedia Only from customers hypothesising what the issue is... appreciate the help but not going to resolve anything.
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Nick Mapson (@mapson_nick) reported from Clevedon, England@virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡
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David Oliver (@davidtoliver) reported from Cardiff, Wales@virginmedia What’s your customer service telephone number? Can’t find one anywhere. Don’t want a “Message Bot” - I want a human to sort out our problem. Wife’s a GP trying to provide patient care from home -can’t because of broadband problems. Don’t tell me to reset the router!!
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JonnyT (@jonthompenfarm) reported from Cardiff, Wales@virginmedia Hello, raised a complaint yesterday at 11:00am, told I’d get a call back within 24 hours - no call, so what’s the next exhausting step?
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bert33uk (@bert33uk) reported from Cardiff, Wales@bluebirdchapo @WezTucker @virginmedia Don’t try Bt worst in the world for internet I’ve had it twice when I moved. Internet wouldn’t pull your hat off absolute shite they actually gave me compensation. plus all these newish companies offering great deals are shite as they all use Bt lines.
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billy💫 (@billxm1) reported from Cardiff, Wales@virginmedia soooo over virgin wifi in cathays, can’t go longer than 10 mins without it going down and the website constantly says there’s an issue in the area that’s ‘soon to be fixed’ omfg rahhh
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James (@jamesbrinning) reported from Cardiff, Wales@virginmedia hey guys, are you having issues with your broadband service around roath in cardiff (Cf24)? Our download speed appears to be okay but upload is non existent?
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales@virginmedia That status page states there are no issues, the issues are apparently the walls in my house and my neighbours electrics even though it's been fine for the last 18 months
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ʇǝʇ🖤 (@TetDavis) reported from Cardiff, WalesPay £25 to watch the boxing and its freezing and stopping ever few minutes!? @virginmedia this is **** #JoshuaPulev
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Luke Cornish (@LukeBCornish) reported from Cardiff, Wales@virginmedia @virginmedia come on guys... I've done what you asked. Still no response. Trying to resolve this issue since 12th Oct.
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James Clark (@James76clark) reported from Cardiff, WalesTrying to get through to @virginmedia for an hour, only to then be cut off once being transferred! Poor show! Desperate to speak to someone as we have had our cables cut by resurfacing works!! 😡😡
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales@virginmedia I followed the steps there is nothing wrong with the equipment and it doesn't list anything wrong in the area however at the times it goes down other people with virgin in the area who I know also experience the same issues
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Julian Evans (@julianevans11) reported from Cardiff, Wales@virginmedia The complaint is with VIRGIN not BT! They have stopped it their end but Virgin still need to cancel this. Do you know your job????
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Huw (@HuwCCFC) reported from Cardiff, Wales@AndyDerricott @virginmedia If you're looking for some help from @virginmedia, good luck! Their customer support is non-existant.
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Alison Crichton (@AlisonCrichton) reported from Nailsea, England@virginmedia Done all that messaging service was useless.
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catrin davies (@catrin_davies1) reported from Cardiff, WalesContract with @virginmedia is expiring up £20 p/m. Great Black Friday deal for new customers. Won’t match it. Told if sign up in my name as new customer (currently in partner’s name) they’ll offer it-great but still want £35 one off fee for equipment -we have equipment here 🙈
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy W (@AndrewW12290183) reported@virginmedia A part never sent an engineer visit not postponed a dead landline and a help centre that can barely speak English sums up why after 35 years it's time to leave VM
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sharon duffy (@troonshaz70) reported@virginmedia had an engineer here yesterday to fix a fault. Since 12 last night we’re getting no TV/broadband or phone. Need this fixed ASAP
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Ethan Enriquez (@EthanjEnriquez) reported@virginmedia my broadband has been disrupted for multiple days. I've now called multiple times and during my last conversation the representative hung up the phone. I have yet to get a clear answer on what is going on. This is the worst customer service I have ever experienced.
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vickeysteed (@vickeysteed) reported@virginmedia @virginhelp Honestly- not sure, @bovishomes and telling us one thing and then constantly letting us down. We were assured the WiFi would be sorted last summer, then December, then January, then February and now they won't commit to a date. We have no idea what the hold up is.
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Andrew Fotheringham🧀🏁🏴🇺🇦 (@Fothers1314) reported@johnpaul0001 @virginmedia I had the same issue but you need to go into the joshua fight first, wrestlemania is then an option to buy. No idea why there isn't a separate entry for it on the home page.
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Kyle (@KylePassmore3) reported@virginmedia The price for M350 package is £56 after the introductory or new customer offer. Why are you charging me £75 for the same package?! That what I want an answer to. @ofcom how can they pick and chose what to change customers?
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vickeysteed (@vickeysteed) reported@virginmedia I can see that in the email. But we were advised by yourselves it would be in a year ago and we keep being let down.
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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PINKIE (@pinkie_pip) reported@virginmedia can you inform us better about the issues in EH14 2HD? Our internet keeps disconnecting frequently during the day and it’s really causing problems now. Website says no issues, then on another pages shows issues.
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Dan Jones (@Danjones_uk) reported@virginmedia I want more info on the “SNR Outage” that one of your agents let slip is in effect until at least 11th April. Other agents say it’s fine despite refusing to send an engineer. All very odd.