Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 03/13/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • Phoebe98935634 Phoebe (@Phoebe98935634) reported from Cardiff, Wales

    @virginmedia the state of your customer service is appalling. Your sales team pick up within 2 seconds but can’t get hold of ANYONE in troubleshoot for 2 days #Disappointednotangry #richardwhatyoudoing

  • leohawkins123 Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales

    Once again still on hold from @virginmedia 24 mins takes the piss, to make a complaint the fact we have 1 of there team phone us 4 times a day for the same thing over a week,come on @virginmedia I know you need to promote your packages but 4 times a day for a week. Pls answer 📞.

  • ItsLau_xo 🦋Laura 🦋 (@ItsLau_xo) reported from Cardiff, Wales

    So we pay over £100 a month for full @virginmedia package and fastest Internet going, but is it so so bad. It keeps cutting out all the time or going slow.

  • TaffieBaggie Chris A. Stott aka Taffie Baggie (@TaffieBaggie) reported from Cardiff, Wales

    @EmmaKlieve @virginmedia Heard there was an outage today from my complaints handler as I'm 6 weeks into investigations in why my hub still failing.

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia internet has been down for two days can't seem to speak to anyone to resolve the issue???

  • PerformandGrow Sally Evans (@PerformandGrow) reported from Barry, Wales

    Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    @virginmedia I have done everything you have asked me to do regarding my security issue. I have responded to your texts as requested. But you never respond as you say you will. Meanwhile, more letters and texts arrive. It is futile.

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia Hi yes I am I just want to speak to someone to see if I need and engineer or if there is a problem in area seems impossible trying to speak to anyone. Thanks

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia Still not working

  • katczeks K a t C z e k a j (@katczeks) reported from Cardiff, Wales

    @tomsyb @virginmedia 4 days later...are you any further in resolving you issue? Regards, <KC

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@soozles_) reported from Barry, Wales

    @primevideouk has not worked through my @virginmedia TiVo box for weeks! So frustrating, is this problem going to be fixed anytime soon?

  • lfmortgages lisafletchermortgages (@lfmortgages) reported from Barry, Wales

    Terrible service from #virginmedia for 3 months+. Spent hours on the phone for the goalposts to be moved again. Apparently if you are residential customer intermittent service in a 24 hour period is acceptable, even if that is 10 minutes Bye bye 🖐🏻🖐🏻#bonvoyage

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • PentwynP Pentwyn & Llanedeyrn Pickers (@PentwynP) reported from Cardiff, Wales

    @virginmedia @WeAreOpenreach @cardiffcouncil @LornaLwyl @Keep_Wales_Tidy I believe this particular one is openreach, just highlighting this is an issue with both companies. One volunteer has previously written to virgin media posting spent wiring with the letters, but this issue it seems is not being addressed adequately across the whole of the UK

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia Ok thanks I have gone through the link a few times asking me to book engineer every slot I try tells me unavailable, I have rang just getting answer message saying problem in area but has been since Saturday I would like to speak someone if possible? Thanks

  • robkbangor Rob Knowles (@robkbangor) reported from Cardiff, Wales

    @virginmedia we would like to cancel our contract with you but your website is sending us round in circles and it’s impossible to get through to your call centre. You’re taking advantage of the lockdown to rip people off!! 🤬

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    @vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I have had a letter to say my sons email address is sending spam emails. I have changed my password just in case but am having an issue with certain emails being undelivered. Have you put a spam indicator on my emails. This is causing me big problems

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    How awful is the @virginmedia advert, the one with the kids singing. Use auto tune next time

  • msrupertbear Lynne Reynolds (@msrupertbear) reported from Cardiff, Wales

    @matyd88 @virginmedia Not great service at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rgarob_rob Rob Ayton (@rgarob_rob) reported

    @virginmedia Ridiculous suggestion. I’ve spent an hour on your customer helpline trying to understand what the issue is - your website says service in my area is good. Customer service says it’s not, upgrade work is ongoing and won’t be finished until the 4th. This is clearly unacceptable!!🤯

  • stevelonie Steve Lonie (@stevelonie) reported

    @virginmedia It's multi million pound businesses like you that piss people off. I don't blame the people in the front line but the management team who want to keep costs down to a minimum by under investment in support . They cause the churn in customers.

  • Jxnnmay Aiko (@Jxnnmay) reported

    @virginmedia I have been trying to resolve this as amicable As possible. How do you think that it is fair to force your consumers to pay for a service that you do not offer in their new area. Especially in this sensitive time. @Ofcom

  • drtahirbaluch Tahir Hayat (@drtahirbaluch) reported

    @virginmedia What are other methods? I already searched these on your website. Not helpful at all. I’m not getting what I’m paying.Consider this as a formal complaint.

  • Sowfi Sophia Plunkett (@Sowfi) reported

    @virginmedia EVENING!!! Is there a problem in the CR0 area?? My wifi isn’t working ... and my hubby is missing the football!! (HELP!!)

  • shannonjade_94 𝔖𝔥𝔞𝔫 𝔍𝔞𝔡𝔢 (@shannonjade_94) reported

    @virginmedia can someone help please. I’m gonna need to talk to a tech, my IPhone all of a sudden doesn’t want to accept my number to use iMessage and FaceTime. I’ve done the whole turn it off and on again along with all the other trouble shooting methods 😞

  • BenPartridge1 Ben (@BenPartridge1) reported

    @virginmedia Service says fine. WiFi still ****. Go to talk to someone. Get mugged off by a bot m8 xoxoxo

  • Jxnnmay Aiko (@Jxnnmay) reported

    @virginmedia What is really interesting is the fact that @Ofcom actually warned and investigated this issue and originally removed the fee for those who are moving then in 2020 during the pandemic you reinstated them. This clearly shows you do not care about your consumers

  • HeeFy_ HeeFy.🇬🇧 (@HeeFy_) reported

    @virginmedia internet has been awful all day, can you help? I called and got a useless automated answer & not sure what else to do

  • MDMarikar Dilshad Marikar (@MDMarikar) reported

    @virginmedia there was no option to cancel online I just want my account cancelled and I'm waiting for a call back from a supervisor which hasn't happened. Why can't you communicate via DM