Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Nailsea, and Portishead.

City	Problem Type	Report Time
Cardiff	Internet	13 hours ago
Cardiff	Internet	19 hours ago
Cardiff	Internet	2 days ago
Cardiff	Internet	3 days ago
Cardiff	Internet	3 days ago
Cardiff	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Peter Gillibrand (@GillibrandPeter) reported 2 minutes ago from Cardiff, Wales

  @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

• 
  Gill Harrison (@gillih) reported 11 minutes ago from Portishead and North Weston, England

  @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

• 
  Gareth Jones (@gazthebluebird1) reported 18 minutes ago from Cardiff, Wales

  @virginmedia That's not going to help me reset my password.

• 
  Pauline Lomax (@RedhillsAnnie) reported 21 minutes ago from Cardiff, Wales

  @virginmedia Here we go again. No TV service and the service webpage is down……sighs…..

• 
  Gill Harrison (@gillih) reported 23 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  Ariane (@MissAzzaB) reported 24 minutes ago from Cardiff, Wales

  Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 24 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Nathan Rhys George (@orangethunder_) reported 29 minutes ago from Cardiff, Wales

  I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

• 
  Carol Gladwin (@carolgladwin) reported 37 minutes ago from Nailsea, England

  @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

• 
  Gareth Jones (@gazthebluebird1) reported 41 minutes ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  mz f Drennan (@mz_drennan) reported 47 minutes ago from Cathays, Wales

  @virginmedia you ,mean the awful service you usually provide is even worse,,

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 48 minutes ago from Cardiff, Wales

  @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

• 
  Jacob (@j_bettany) reported 51 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🏉Gareth Lloyd 🏉⚽️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GarethLloyd18) reported 52 minutes ago from Cardiff, Wales

  @virginmedia awful customer service

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 53 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Pauline Lomax (@RedhillsAnnie) reported 54 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Steve Mowat (@SteveMowat4) reported 55 minutes ago from Weston-super-Mare, England

  @bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke

• 
  Gareth Thompson (@gareth_thmpsn) reported 58 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Andrew Wilcox 🛖 Shedified (@unclewilco) reported 59 minutes ago from Penarth, Wales

  Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

• 
  Rob Peledie (@RobertPeledie) reported 59 minutes ago from Weston-super-Mare, England

  @virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa (@LisaRacheal) reported 6 minutes ago

  @virginmedia As usual yous site says no issues. I’ve been waiting 10 mins on the live chat and still nobody has joined the chat after the bot phase

• 
  Kathy Miller (@KathyMi25429227) reported 6 minutes ago

  How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...

• 
  simon withers (@KalEl_WBS) reported 7 minutes ago

  @virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.

• 
  SAVE LAMMAS PARK (@SharonBewley) reported 11 minutes ago

  @virginmedia No thanks - I have supplied all the information you require to address the issue

• 
  amy simpson (@amy_jo_23) reported 12 minutes ago

  @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

• 
  Tommy Fitz (@blugun) reported 12 minutes ago

  @virginmedia down again, 2nd time in two days🙄🙄🙄

• 
  Roy Andrew Clarke (@royo42) reported 19 minutes ago

  Evri have got to rate alongside Virgin Media as Bloody a awful excuse for a business!

• 
  Ian Martin (@Ryhope_Wood) reported 24 minutes ago

  @virginmedia I need your help. I am having a nightmare with Hub 5.

• 
  Sam Sheehan (@SamanthaJane_H) reported 27 minutes ago

  @virginmedia I have messaged. I have taken days off on multiple occasions to wait in for engineers to attend. I was assured that due to external works I would not need to be in today, however the issue STILL has not been fixed despite assurances it would be sorted.

• 
  Mark P (@WinnyOgden) reported 29 minutes ago

  @biggle1908 Avoid virgin media like the plague. Appalling customer service.