Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 03/21/2026 18:30

March 21: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • simmo_phillips Simon Phillips (@simmo_phillips) reported from Barry, Wales

    @Virgin @virginmedia @virginhelp Worst company in the world! Avoid at all costs!

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia Okay I'll keep paying you for something that doesn't work and wait for another customer to advise how to resolve the issue... or if I'm really lucky a moderator might get in touch... 👌 Is there an SLA?

  • jonthompenfarm JonnyT (@jonthompenfarm) reported from Cardiff, Wales

    @virginmedia right - how on earth do you actually speak to someone in your team? If I have issues with my broadband, it’s not exactly practical to advise me to head to your website! Any options on how to speak to someone?

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    @Nett13y @virginmedia Hi. No never spoke to anyone. Gone to BT.

  • Sionedwards Siôn Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Sionedwards) reported from Cardiff, Wales

    ....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @emmalouise_ions @virginmedia @skytv They won't even want to talk to customers. Had same recorded message fobbing you off to the site even though that doesn't help with what I need

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia Last pt... a helpful member of the community just advised me to text a random mobile number for help. May be innocent but I have no idea if that is a @virginmedia number ... feels a little suspicious / could be a scam? Hope the moderators track these types of things too.

  • ILSdiva Sarah Hills (@ILSdiva) reported from Penarth, Wales

    @virginmedia my internet is inexplicably not working. Any issues in Penarth, Wales?

  • jonthompenfarm JonnyT (@jonthompenfarm) reported from Cardiff, Wales

    @virginmedia Hello, raised a complaint yesterday at 11:00am, told I’d get a call back within 24 hours - no call, so what’s the next exhausting step?

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia Rebooted and still got the same problem. Can you advise on getting a refund for the above fault ref which has been going on since the 7th of October. Amount on bill is the same do I need to wait for fault to be resolved and is it automatic as told previously?

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!

  • jonthompenfarm JonnyT (@jonthompenfarm) reported from Cardiff, Wales

    @virginmedia You can, I assume this is potentially an agency who is managing their social media accounts. So you can kindly pass these on to a manager from the complaints team please. This is beyond poor customer service!

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia After having broadband and tv issues for a month now was told there would be an automatic credit on my bill but nothing is showing. Can you look at this for me please?

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia Only from customers hypothesising what the issue is... appreciate the help but not going to resolve anything.

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    Good Morning @virginmedia please can you kindly contact me DM or send me your complaints email address please awful service at customer service. #notahqppycustomer

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    @Nett13y @virginmedia It’s always internet we’ve had a issue with TV has been fine. Shocking service.

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia pls can you help? Website and app help doesn't address the technical issues and don't provide way to contact you. Phoned 150, automated system said it would update & restart TV. Nothing happened. Can't watch recorded programmes since 12th Oct. Frustrating!

  • jonthompenfarm JonnyT (@jonthompenfarm) reported from Cardiff, Wales

    @adamburgessevan @virginmedia They are absolutely TERRIBLE at customer service

  • jonthompenfarm JonnyT (@jonthompenfarm) reported from Cardiff, Wales

    Anyone looking for truly appalling customer service? With terrible communications? Try one of the UK’s leading comms company @virginmedia - great example of how to truly undervalue customers with poor and dismissive service #poor #CustomerExperience #CustomerService

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia @virginmedia come on guys... I've done what you asked. Still no response. Trying to resolve this issue since 12th Oct.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • michielhoefsmit Michiel Hoefsmit (@michielhoefsmit) reported

    @fastcarspete Got it @virginmedia @VirginMedia_TV never responded to remove what I recall is 626 GBNews from my tv

  • HarrietDempsey Harriet Dempsey (@HarrietDempsey) reported

    @virginmedia Just been on hold with you for 26 minutes to cancel my account, only to be cut off by your phone line. I am moving home so need to cancel my account - how else can I do this?

  • ChopChop03 LambChop03 (@ChopChop03) reported

    @virginmedia Did you not read my previous response? Any of your team actually trained in customer service?

  • Fran07842557 Fran (@Fran07842557) reported

    @virginmedia 17hrs and still emails are not sorted awful customer service

  • kateaew Kate (@kateaew) reported

    @virginmedia unable to report an outage? "Sorry, there was an issue registering your loss of service"

  • labpedro Bedford Mag (@labpedro) reported

    @virginmedia know of any issues in the MK42 area? Broadband/WiFi not working since 8.30 this morning?

  • adriennac_ adrienna (@adriennac_) reported

    @virginmedia is down AGAIN in Plymouth. Work from home how???

  • OpFreedom316 VeganForLife (@OpFreedom316) reported

    @virginmedia down in Birmingham, says approx 4pm, not acceptable for those working from home

  • TechSolChris chris (@TechSolChris) reported

    @philscowcroft @cold957 Virgin media are ripping me right off at moment but others are just as bad as they are all in cahoots

  • Mark13590502 Mark (@Mark13590502) reported

    @virginmedia Hi Virgin, I’ve been trying to get through to someone that can help. My mother’s telephone line no longer works and she’s been unable to call anyone since Monday. She’s also vulnerable and we can’t get anyone at Virgin to sort this out. Could you please DM me