Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 12/05/2025 02:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomClevedon Internet

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • Welshcake74 welshcake74 (@Welshcake74) reported from Cardiff, Wales

    @virginmedia hi my grandparents are mid 80s they were due to transfer to Sky in a few weeks. I don’t want anyone entering their house and need your help to extend their services ufn so they have tv, WiFi and phone line for emergency. Help please

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia still no resolution!

  • DRJAMESOFF James Trollope (@DRJAMESOFF) reported from Cardiff, Wales

    @FizzyM7 @brumsongsben @virginmedia Someone has also tweeted that the estimated fix is around 6:05 but not sure how accurate this is

  • 7084phil Phillip Lockley (@7084phil) reported from Cardiff, Wales

    @virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @monotron_ Tbf, virgin media's network is on the shit side

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.

  • DesignFourTweet Dylan Lewis (@DesignFourTweet) reported from Cardiff, Wales

    Passed the street green box with doors totally open and no engineers today and thought this is not good. Sure enough it’s not #VirginMedia and #BT tv totally down #Cardiff 😡

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    @virginmedia can’t get through to speak to anyone on the phone. I want to remove sky sports from my account whilst there are no sports actually on. I’m outside of my contract now so it shouldn’t be an issue

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • jsetch jane setchfield (@jsetch) reported from Cardiff, Wales

    @virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    @virginmedia we’ve been having trouble with our internet all morning went through your service status and did the checks and it said there was a problem and booked engineer to come out tomorrow and now all of a sudden it’s started working so can I cancel the engineer please

  • ciaran_keohane Ciaran Keohane (@ciaran_keohane) reported from Cardiff, Wales

    @virginmedia why are you so shit

  • littletinaob Tina Ransom (@littletinaob) reported from Clevedon, England

    @virginmedia am paying for pay boxing but have no sound!!!! Please help asap

  • tomgriffiths88 Tom Griffiths (@tomgriffiths88) reported from Cardiff, Wales

    @virginmedia 54 minutes to get through then cut off x3. Trying to cancel our contract which we can't do online.

  • thebaronvillage Glenn Villis (@thebaronvillage) reported from Cardiff, Wales

    @virginmedia On the phone 20 mins and cut off . Broadband has been awful for about 6 weeks . Awful company

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • TheDanielPage Dan (@TheDanielPage) reported from Cardiff, Wales

    I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    Virgin Media WiFi is down yet mine is working fine 🤷

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CalderLindsay Lindsay Calder (@CalderLindsay) reported

    @virginmedia as it is impossible to get customer service from you, tell me this: why am I paying £££ for fast M350 broadband and getting 21 MB speed. Your agent was very keen to sell it to me.

  • TommyBW9 Tom Baynton-Williams (@TommyBW9) reported

    @virginmedia Fine now, thanks, but has been very poor since the start of the year

  • olga_gkylameti Olga G (@olga_gkylameti) reported

    @virginmedia It was never connected .They cancelled the installation because of Covid so she decided she didn’t want the service .

  • RunGMC16 Glen (@RunGMC16) reported

    Can somebody at @virginmedia help? This is beyond a disgrace

  • Ash_spurs A Brown (@Ash_spurs) reported

    @virginmedia ? Service checker? John? If your talking about the link from the text it showed nothing. All I want is an engineer here,been without wifi now forever, its a joke, I now want refund too 4 paying 4 something I'm not getting and no customer services. Still no call back 5 hours now

  • noneybean Antje Southern (@noneybean) reported from Islington, England

    @virginmedia Before you post this pay attention to making the Internet you provide reliable fist. Advertising high speed you raise false expectations. Every single comment on your site is a complaint. I really hope people draw their own conclusions and decide to not join.

  • pauljfarmer1 paul farrmer (@pauljfarmer1) reported

    @virginmedia That inward being passed onto another team who could help with my issue.

  • vsyptts Lisa Voisey (@vsyptts) reported

    @virginmedia My neighbour is on the same M200 package and getting speeds of 190. However, there is an exposed cable at the edge of their property which is believed to be our feed. The concrete has been eroded due to prolonged water leakage. Could this affect our service?

  • kathycaton Kathy Caton (@kathycaton) reported

    @virginmedia ...saying someone was coming to collect the kit THAT DAY! Message arrived 10am. I urgently rearranged my day and took leave from work so I could be in to give the kit to the phantom person who never materialised. And I've heard nothing else.

  • ahmedikhlaq Ahmed ® (@ahmedikhlaq) reported

    @virginmedia Do you ever contact customers who raised a complaint over a month ago