Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 and BS23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
-
Nick Mapson
(@mapson_nick) reported
from
Clevedon, England
@virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡
-
JonnyT
(@jonthompenfarm) reported
from
Cardiff, Wales
@virginmedia Hello, raised a complaint yesterday at 11:00am, told I’d get a call back within 24 hours - no call, so what’s the next exhausting step?
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia I followed the steps there is nothing wrong with the equipment and it doesn't list anything wrong in the area however at the times it goes down other people with virgin in the area who I know also experience the same issues
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia @IanMearnsMP Yes Virgin media is now useless spent longer than that on phone still have not sorted out my issue with e mail so I have given up
-
Greg Williams
(@greg_williams11) reported
from
Barry, Wales
@virginmedia intermittent connection fault on broadband for almost 36 hours...its farcical and so annoying not being able to use a service for which I'm paying. How long does it take engineers to fix this fault? Was told the fix would occur this morning but alas! #Help
-
Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia @virginmedia come on guys... I've done what you asked. Still no response. Trying to resolve this issue since 12th Oct.
-
David Oliver
(@davidtoliver) reported
from
Cardiff, Wales
@virginmedia What’s your customer service telephone number? Can’t find one anywhere. Don’t want a “Message Bot” - I want a human to sort out our problem. Wife’s a GP trying to provide patient care from home -can’t because of broadband problems. Don’t tell me to reset the router!!
-
Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia Only from customers hypothesising what the issue is... appreciate the help but not going to resolve anything.
-
Julian Evans
(@julianevans11) reported
from
Cardiff, Wales
@virginmedia The complaint is with VIRGIN not BT! They have stopped it their end but Virgin still need to cancel this. Do you know your job????
-
cheryl
(@cherylockerby) reported
from
Penarth, Wales
@virginmedia I will do and am hoping by then it will be 100% perfect. My neighbours and I are pretty fed up especially at the tv service keeps going off too
-
Alison Crichton
(@AlisonCrichton) reported
from
Nailsea, England
@virginmedia Done all that messaging service was useless.
-
catrin davies
(@catrin_davies1) reported
from
Cardiff, Wales
Contract with @virginmedia is expiring up £20 p/m. Great Black Friday deal for new customers. Won’t match it. Told if sign up in my name as new customer (currently in partner’s name) they’ll offer it-great but still want £35 one off fee for equipment -we have equipment here 🙈
-
James
(@jamesbrinning) reported
from
Cardiff, Wales
@virginmedia hey guys, are you having issues with your broadband service around roath in cardiff (Cf24)? Our download speed appears to be okay but upload is non existent?
-
Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia Last pt... a helpful member of the community just advised me to text a random mobile number for help. May be innocent but I have no idea if that is a @virginmedia number ... feels a little suspicious / could be a scam? Hope the moderators track these types of things too.
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia Yes it seems to go down at random times throughout the day usually late morning and during the evening
-
JonnyT
(@jonthompenfarm) reported
from
Cardiff, Wales
@adamburgessevan @virginmedia They are absolutely TERRIBLE at customer service
-
billy💫
(@billxm1) reported
from
Cardiff, Wales
@virginmedia soooo over virgin wifi in cathays, can’t go longer than 10 mins without it going down and the website constantly says there’s an issue in the area that’s ‘soon to be fixed’ omfg rahhh
-
Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia Okay I'll keep paying you for something that doesn't work and wait for another customer to advise how to resolve the issue... or if I'm really lucky a moderator might get in touch... 👌 Is there an SLA?
-
Huw
(@HuwCCFC) reported
from
Cardiff, Wales
@AndyDerricott @virginmedia If you're looking for some help from @virginmedia, good luck! Their customer support is non-existant.
-
cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I’ve had a text to say our issue will be resolved by 1/12 but this seems to be a continuous issue and I have a child trying to do schoolwork from home due to Covid so it’s vital our BB is working and for our heating too which works via wifi.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rhiannon alexander
(@Rhirhialexander) reported
@virginmedia @Michellefitz2 I am having the same issue with love island it’s so annoying!
-
chlo 🪐
(@afirelovejustin) reported
wish virgin media would hurry up and fix their wifi not showing videos on twitter ffs
-
RIRINOW
(@paradiseRIH) reported
wtf is the ceo of virgin media doing? HELLOOO????? I STILL CAN’T SEE VIDEOS
-
Warren Potter
(@WarrenPotter) reported
@xlizagx @virginmedia This is not a Twitter problem as I’ve experienced the same issue. When I’m on my 4G EE connection I can see videos, gifs etc on Twitter, however, on my home Virgin internet connection I get the content not available
-
blake
(@blake2108) reported
Ok so I’ve tried ordering it on bc why watch on my phone for the same price and they’re trying to charge £20 for a £12.99 service make it make sense?? @virginmedia
-
alex
(@al3xtraordinary) reported
@LEENSV5 @virginmedia HELP
-
Cable Tee
(@cable_tee) reported
@xlizagx @virginmedia Any update on this issue? It seems to be a recent thing as gifs, etc were displaying a few days ago…
-
Scott Holder
(@ScottHo14019746) reported
@NUFCNews24 @virginmedia They are awful mate
-
Warren Potter
(@WarrenPotter) reported
@virginmedia @utdkimmo @virginmedia any ticket to track the issue?
-
j4m
(@soobatron) reported
@beomgh Blame fkfuckng virg*n media no wonder it’s called virgin media am i right loser virgin stupid shut up