Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 and BS23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Barry and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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NormanGrainger
(@GraingerNorman) reported
from
Cardiff, Wales
Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Hi yes I am I just want to speak to someone to see if I need and engineer or if there is a problem in area seems impossible trying to speak to anyone. Thanks
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Lynne Reynolds
(@msrupertbear) reported
from
Cardiff, Wales
@matyd88 @virginmedia Not great service at all.
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🦋Laura 🦋
(@ItsLau_xo) reported
from
Cardiff, Wales
So we pay over £100 a month for full @virginmedia package and fastest Internet going, but is it so so bad. It keeps cutting out all the time or going slow.
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Ok thanks I have gone through the link a few times asking me to book engineer every slot I try tells me unavailable, I have rang just getting answer message saying problem in area but has been since Saturday I would like to speak someone if possible? Thanks
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
How awful is the @virginmedia advert, the one with the kids singing. Use auto tune next time
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Yes I understand that keep getting same message issue in your area. I have spoken to someone they have told me Monday will be back on thats the forth date I have been given keep pushing the date back. Will be cancelling
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Still not working
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Em Gill
(@EmilyEvaGill) reported
from
Cardiff, Wales
Dear @virginmedia why are you so bad?
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
my @virginmedia internet has been offline or intermittent now for almost 24 hours, yet the online service checker is reporting "no faults"... (Cardiff CF5 area) @DowndetectorUK
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K a t C z e k a j
(@katczeks) reported
from
Cardiff, Wales
@tomsyb @virginmedia 4 days later...are you any further in resolving you issue? Regards, <KC
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia I have had NO service at all for nearly three weeks. No that's not helpful
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Soozles 🏴
(@soozles_) reported
from
Barry, Wales
@primevideouk has not worked through my @virginmedia TiVo box for weeks! So frustrating, is this problem going to be fixed anytime soon?
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia internet has been down for two days can't seem to speak to anyone to resolve the issue???
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Peter Fortune
(@PeterFortune5) reported
from
Cardiff, Wales
@cerysfurlong @virginmedia Wondered why my internet was down
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lisafletchermortgages
(@lfmortgages) reported
from
Barry, Wales
Terrible service from #virginmedia for 3 months+. Spent hours on the phone for the goalposts to be moved again. Apparently if you are residential customer intermittent service in a 24 hour period is acceptable, even if that is 10 minutes Bye bye 🖐🏻🖐🏻#bonvoyage
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AJR PhotoArt
(@Andrew20061976) reported
from
Cardiff, Wales
@virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme
(@athousandproj) reported
@virginmedia Yes. Looks fine at the moment. The issue is that it drops for 5 to 10 mins or so. Does not seem like much, but is a real problem when in a meeting. Sometimes just restarting to router works , sometimes I just have to wait. Never had this many outages when with BT.
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Bob Scott
(@BigBobScott) reported
@virginmedia Tried that and the customer service is shocking. I’ve been waiting 6 months. Can you please get a manager to call me!!!
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Customer Service
(@vmbusinesshelp) reported
@tweeny17 @vmbusiness I do apologies for this, that is not how we should be speaking with customers, especially when they're already frustrated with service issues
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Michael Keunhwi Ahn
(@michaelahn94) reported
@virginmedia Seriously ridiculous to ask me to pay £250 in early disconnection fee when I am cancelling because you simply do not provide service for my new flat? Would have made sense if the flat had a virgin media line. This is not how you treat your loyal customer of 2+ yrs
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Jax Chocy
(@Chocuk24) reported
@virginmedia Net & Phone is down in KY1 area, can't contact Virgin because theres no phone line, looked on shortages map nothing showing, been down for over 40 minutes now
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Anzalaena Peerbaccus
(@anzalaena) reported
@virginmedia You know what it's frustrating. Finally fixed but can we ha e least more than one month we don't get any problems with phone line?
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jamie
(@jamie58700140) reported
@virginmedia I have already done that many times and been promised each time that it will be done / without fail and then no resolution. Hence my complaint & tweet. Very disappointing
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Invisible Elf
(@InvisibleElf) reported
@virginmedia Thank you. Please can you pass this down to customer service team as that's all we wanted to do. I don't want to take over the account, I just want to be able to speak to them about my own number. I'll get him to ring up and sort it 👍
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Robboc
(@Footbalifantasy) reported
@virginmedia No they didn't and i did ask what the problem was, their response was that they didn't know and the expect it to clear it self.
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Ken Phillips
(@VicusScurra) reported
@virginmedia Here is a line from my latest email to them: My primary complaint is about the lack of communication, particularly from the installation team. Your remedy for this is for me to contact the installation team.