Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23 and BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Clevedon |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Steve Mowat
(@SteveMowat4) reported
from
Weston-super-Mare, England
@virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
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Dom Silva
(@DomSilva2) reported
from
Cardiff, Wales
@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.
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Paul 🏴
(@paulo1927) reported
from
Cardiff, Wales
@virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?
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Mark
(@MarkAnstee2) reported
from
Weston-super-Mare, England
@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.
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Charl Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.
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Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.
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Nathan Rhys George
(@orangethunder_) reported
from
Cardiff, Wales
I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!
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Steve Mowat
(@SteveMowat4) reported
from
Weston-super-Mare, England
@bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke
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cai 🏴
(@caialed) reported
from
Cardiff, Wales
@virginmedia why am I paying £45 a month for my internet to constantly be down
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!
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Justine
(@Justine_F1) reported
from
Cardiff, Wales
@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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irshad
(@irshu41187) reported
@virginmedia facing this problem from more then 2-3 years. But now i think i had enough of this **** of @virginmedia i am going to ask for all the money you have taken for the services you haven't delivered.
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kelz
(@Kelz1n) reported
@virginmedia fix your ******* internet man, se ldn based plsss
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Muab’ Dib
(@dib_muab) reported
Interested in Virgin media for your broadband & landline/tv? U can earn £50 if I refer u to them & u sign up. I’ve just agreed an 18 month broadband & landline contract for £22! If you’re a new customer then they have an offer for £24 a month at speeds of 108mbps. Contact me.
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Anthony Jozefek
(@TheOnlyJozinho) reported
@DataShedDan Don't expect anything of Virgin Media Customer Service...they are truly useless
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Laura Matthews
(@Larcs08) reported
@holly_murray985 @virginmedia I lasted about two weeks with them before going back to sky!! It was so slow for me aswell!!!
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GMcGreavy Electrical
(@GMGElectrical) reported
@SutcliffeR @MrsTDelves @virginmedia BT for me .. Sky were a little like Virgin for me ..tried Virgin and never got past the 2nd week of a free trial ..(that I ended up paying for ) shockingly bad.
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Gary
(@LordMole) reported
@virginmedia spe? Special skills? Speaking commitments? Spending habits? Tricky this Twitter thing, you just never know when you are about to run out of characters and will get cut off in the middle of a sentence. It can be really frustrating and rather embarrassing for those whose job is res
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scarlett
(@_snewton14) reported
@virginmedia Intermittent all week, complaint not answered, wifi isn’t even working after doing all the “steps” suggested. Awful service.
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Mary wills
(@kimmymillichamp) reported
@virginmedia Well they told@me to hang on and they kept coming back. In the end they didn’t bother answer at all over 20 mins and they kept me on phone! Think she must of gone on holiday. I have cancelled all direct debits so your have to take me to court I done my best to speak to you guys
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terry
(@TerryLS20) reported
@virginmedia 3 days and no reply! Great company! I Really wanted to get someone to look at this issue but it’s easy to ignore things the company do wrong while saying they care! I intend to put this on every local face book site and write to the CEO and seek legal advice, which I did not want