Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 02/13/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • lowri_mifsud Lowri mifsud (@lowri_mifsud) reported from Cardiff, Wales

    @virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion

  • kristianbrimble Kristian Brimble (@kristianbrimble) reported from Cardiff, Wales

    After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.

  • MarkBowhouse Mark Bowie (@MarkBowhouse) reported from Cardiff, Wales

    @virginmedia no internet in Cardiff and your website is down 👍

  • Bridgey21 Emma Blackburn (@Bridgey21) reported from Backwell, England

    @virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    @virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • CharlBalcombe Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.

  • Ratuse_ Sam / Ratuse 😈 (@Ratuse_) reported from Cardiff, Wales

    My internet has been down literally all night what’s going on @virginmedia

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia broadband was down in night. Says it’s fixed but I have no wifi though when I run a test after switching off router I’m told there’s nothing wrong. Postcode is CF631ET

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • ObsrvntPheasant Chris Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹 (@ObsrvntPheasant) reported from Cardiff, Wales

    Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @virginmedia I’ve just contacted your technical support and was put on hold for an hour and 3 minutes and then you cut me off. Fuming!! 😡😡

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @virginmedia Done all this and your automated telephone support even diagnosed a fault and restarted the router.

  • leohawkins123 Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales

    16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia

  • leohawkins123 Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales

    Still another 12 min and nothing time to cancel I think😡@virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leipperm m (@leipperm) reported

    @virginmedia No one from virgin has called since I spoke to them on Friday where I was told that they won't be out till the 18th Jan. The fact that there is a disconnect between customer service and your engineering team is what gets me. Your customers service team don't have the full info

  • MicaMica100 Tash (@MicaMica100) reported

    @virginmedia I have just scrolled down some responses last week and I can see you have arranged web chats with customers complaining.

  • MicaMica100 Tash (@MicaMica100) reported

    @virginmedia Not really sure what the point of VM having a Twitter account as unlike other providers you are unable to facilitate or help customers even with DM’s. Considering you are a media company I find it rather bizzare.

  • myrax_h Humyra (@myrax_h) reported

    @virginmedia I was told I’d get a call within 3-5 working days. This was on Monday 2nd January. It has now been 5 working days and I still haven’t received a response regarding my order. I want to cancel it and I’ve been told I can’t until I get my order but you don’t even know where it is!!!

  • Izan_rani Fahrani⛳️ (@Izan_rani) reported

    @Dorkfeatures @virginmedia Avoid getting scammed I will advise you wait on support teams or rather contact @Lordtechi they are reliable too .

  • twotoneturtle8 TwoToneTurtle (@twotoneturtle8) reported

    @virginmedia What link? I was on twitter on my account at 10am, no notifications, no DMs, no Emails etc came through. Where was it posted? I'd appreciate it if you'd send the link now so that I can talk to someone to resolve the issue of 111 days (and counting) with no VM service. Thanks.

  • Izan_rani Fahrani⛳️ (@Izan_rani) reported

    @Dorkfeatures @virginmedia Talk to @Lordtechi they helped me when support services wouldn’t help me🥺..

  • Jordash91 Jordan (@Jordash91) reported

    @virginmedia 28 hour outage, comes back for an hour and then goes out again? Person on phone said originally to wait 24 hours. Do I need to waste another 24 hours destroying my mobile data?

  • ohwilduk Vicky (@ohwilduk) reported

    @virginmedia You said you were fixing an issue in my area this morning, at the time I didn’t have an issue and it then went off shortly after. You then sent a text saying it’s fixed and it’s absolutely not fixed, it’s been hours and I work from home so I’m losing pay

  • LouisPleace Louis Pleace (@LouisPleace) reported

    @virginmedia It says it’s unable to check. It’s just failing my calls as soon as I make them. I can receive calls but not make them. I have service and can use 4G/5G