Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Nailsea.

City	Problem Type	Report Time
Cardiff	TV	7 days ago
Cardiff	Internet	8 days ago
Clevedon	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Pauline Lomax (@RedhillsAnnie) reported 1 second ago from Cardiff, Wales

  @virginmedia Here we go again. No TV service and the service webpage is down……sighs…..

• 
  Brody (@brodyanderson_) reported 3 minutes ago from Cardiff, Wales

  @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

• 
  Moe Mellars (@stfcjoner1986) reported 4 minutes ago from Cardiff, Wales

  @virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?

• 
  Ryan Davenport (@Welsh_Saint14) reported 9 minutes ago from Cardiff, Wales

  @virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me

• 
  Simon Hughes (@hugemassiff) reported 13 minutes ago from Cardiff, Wales

  @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

• 
  Gareth Thompson (@gareth_thmpsn) reported 15 minutes ago from Cardiff, Wales

  @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

• 
  Carol Gladwin (@carolgladwin) reported 19 minutes ago from Nailsea, England

  @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

• 
  David Lloyd (@dave_backwell) reported 21 minutes ago from Backwell, England

  She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

• 
  Elisabeth (@misselisamartin) reported 22 minutes ago from Cardiff, Wales

  @virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴

• 
  Sam Tempest (@SATempest) reported 23 minutes ago from Cardiff, Wales

  @virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because I’ve been waiting 3 weeks just to get back into contact with someone!!!

• 
  Pauline Lomax (@RedhillsAnnie) reported 26 minutes ago from Cardiff, Wales

  @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

• 
  Right Direction (@BackOnTrack__) reported 26 minutes ago from Cardiff, Wales

  @virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 28 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  Dom Silva (@DomSilva2) reported 36 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  Andrew Wilcox 🛖 Shedified (@unclewilco) reported 36 minutes ago from Penarth, Wales

  Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

• 
  Ritch Zablan (@blue_murdock) reported 36 minutes ago from Cardiff, Wales

  @virginmedia … is there network cover problem here cardiff now?

• 
  Sunny Rupalia (@RupaliaSunny) reported 42 minutes ago from Penarth, Wales

  @virginmedia have the worse broad band service....customer service is a shambles and all.

• 
  Dave T (@fin_father) reported 45 minutes ago from Weston-super-Mare, England

  @thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.

• 
  rose allen (@roseall87907765) reported 51 minutes ago from Cathays, Wales

  @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

• 
  Lee Smith/DJ Leekee (@djleekee) reported 51 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gary Hurdman LRPS (@ghotographyuk) reported 4 minutes ago

  @virginmedia Really Virgin, this is poor.

• 
  sergio pani (@sergiopani62) reported 5 minutes ago

  @virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.

• 
  Dmh (@Dmhches) reported 7 minutes ago

  @virginmedia I am having wi fi issues now, I haven’t been able to access the red button on sky sports for some time now and frankly I’m fed up. Please can you advise on the current wi fi issues and what options I have for exiting my contract without penalty

• 
  Jim Doran (@jai_dee) reported 14 minutes ago

  @virginmedia This is also happening on the website! It's not just an app issue.

• 
  Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported 15 minutes ago

  @virginmedia not internet/tv all day, please update when you will fix- wd5 area

• 
  DC (@dc250705) reported 16 minutes ago

  @virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200

• 
  James Moore (@JimMooreJourno) reported 18 minutes ago

  @Andycave @virginmedia Mate, we had them. They were just awful. We switched to BT. Much better. Yes Virgin Media made BT look good. Constant grief with Virgin. No problem with BT.

• 
  a staunch advocate of things (@fahadiiae) reported 18 minutes ago

  @Johnty14 @virginmedia That’s why i never walk out the front door, sends a signal to the burglars that im not in. Best to rappel down a garden side upstairs window

• 
  Novagrudge (@NovaGrudge) reported 21 minutes ago

  hey @virginmedia 3 weeks now you have known about a intermittent problem in out area and have done nothing about it. i will be escalating my complaint to CISAS your quick enough to take our money but not fix problems

• 
  Amanda Frazee 💜💙🦁🦁AVFC (@AmandaFrazee12) reported 30 minutes ago

  @DianeRusse58708 @virginmedia That is naughty Diane when you are paying for a service