Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Clevedon, Cardiff, Barry and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Clevedon |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Barry |
Internet | |
| Barry |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Behnaz
(@behnazakhgar) reported
from
Cardiff, Wales
@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me
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Fred Jones
(@fredljones_) reported
from
Barry, Wales
@virginmedia And now when I call you are "currently experiencing system problems" ridiculous
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Fred Jones
(@fredljones_) reported
from
Barry, Wales
@virginmedia online chat not working, on hold for hours and not responding on WhatsApp?! How do I get hold of you to cancel my service ffs...
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end
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🏴⚽️🏉Gareth Lloyd 🏉⚽️🏴
(@GarethLloyd18) reported
from
Cardiff, Wales
@virginmedia awful customer service
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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Ritch Zablan
(@blue_murdock) reported
from
Cardiff, Wales
@virginmedia … is there network cover problem here cardiff now?
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Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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damian Kerlin 🏳️🌈
(@damianKerlin) reported
from
Cardiff, Wales
@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
@virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.
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Leanne Everest 🙏❤ 🌈 🦄
(@reddevil1975) reported
from
Barry, Wales
Hello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
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Ariane
(@MissAzzaB) reported
from
Cardiff, Wales
Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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Carol Gladwin
(@carolgladwin) reported
from
Nailsea, England
@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul McRae
(@p1m54ct) reported
@virginmedia Hi @virginmedia. Still no response, still not receiving all the services I pay for and still having issues. Last tweet was 3rd Nov. Just received my latest bill - includes charges for services I don’t receive.
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Imran Bashir
(@imybashir) reported
@virginmedia What is happening? The issue was finally resolved yesterday around 10pm, had intermittent internet since then. Now no internet, just checked area, now it says there is a fault and will be fixed tonight’s routine 7pm. Unbelievable!!! That’s 3 days without internet, ridiculous!
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Jamie
(@Jamie63297883) reported
@virginmedia having issues with my router it works but no lights and the cable is starting to fray
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Gouki
(@Goukifafa) reported
@virginmedia Bit of advice. If you are doing upgrades on routers, at least notify the customers. Or notify them if it's down.
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Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Yes but I spent 13 hours yesterday on chat with still no resolution and what felt like bullying tactics
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Parmzzzz x
(@JohnWhyman7) reported
@virginmedia Had a engineer come out yesterday to sort the problem and still had the same problem last night tried the online chat and no on answering
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gary the cab
(@garyrudd2) reported
@virginmedia could you help me , my 88 mums phone line is down, trying to ring you been on hold for over a hour , it’s the only way she can contact me !
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Ran Young
(@Ran1ry) reported
@virginmedia They text me twice feedback the problem then they restart the 4 hour wait again it's ok talking @skytv see what they can provide
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Pete Mikolajczyk
(@MikolajczykPete) reported
@virginmedia No there isn't it says that there is a problem with TVGO affecting android and IOS but nothing to explain this, its been like this for a week now, getting frustrating
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alzo 🇬🇧
(@alzo35) reported
@virginmedia Nearly a week and still cannot log in despite 1 chat session,4 phone calls and 3 promised call backs that never happened