Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, and Weston-super-Mare.

City	Problem Type	Report Time
Cardiff	E-mail	1 hour ago
Cardiff	Total Blackout	2 hours ago
Cardiff	Internet	2 hours ago
Cardiff	Wi-fi	24 hours ago
Cardiff	Internet	2 days ago
Clevedon	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Pauline Lomax (@RedhillsAnnie) reported 26 seconds ago from Cardiff, Wales

  @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

• 
  cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported 3 minutes ago from Cardiff, Wales

  @virginmedia why am I paying £45 a month for my internet to constantly be down

• 
  Gill Harrison (@gillih) reported 8 minutes ago from Portishead and North Weston, England

  @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

• 
  Gill Harrison (@gillih) reported 10 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  Sioned Wyn 💛 (@sioden) reported 15 minutes ago from Cardiff, Wales

  You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 17 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  Lee Smith/DJ Leekee (@djleekee) reported 17 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

• 
  Pauline Lomax (@RedhillsAnnie) reported 24 minutes ago from Cardiff, Wales

  @virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.

• 
  Gill Harrison (@gillih) reported 25 minutes ago from Portishead and North Weston, England

  Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 29 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Jessica Venn (@Jessybell1988) reported 34 minutes ago from Cardiff, Wales

  @virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.

• 
  Elisabeth (@misselisamartin) reported 34 minutes ago from Cardiff, Wales

  @virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴

• 
  Mark (@MarkAnstee2) reported 38 minutes ago from Weston-super-Mare, England

  @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

• 
  sarah dobson (@dobbo79) reported 38 minutes ago from Cardiff, Wales

  @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

• 
  Pauline Lomax (@RedhillsAnnie) reported 39 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  ANDREW JUDD (@cardiffrebel) reported 40 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Gill Harrison (@gillih) reported 41 minutes ago from Portishead and North Weston, England

  @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

• 
  Jessica Venn (@Jessybell1988) reported 43 minutes ago from Cardiff, Wales

  @virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.

• 
  Dom Silva (@DomSilva2) reported 45 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  Nathan Rhys George (@orangethunder_) reported 51 minutes ago from Cardiff, Wales

  I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝖐𝖆𝖑𝖎𝖔𝖓𝖊 (@Kalione_) reported 4 minutes ago

  First bill £46. Second bill £51. Third bill £56... @virginmedia care to explain this? I look at my bill breakdown and it shows nothing different. If my bill goes up again I will just cancel my direct debit and find another provider

• 
  Mei (@Mai27893087) reported 7 minutes ago

  @virginmedia down once again this week and completely this time. Absolutely ridiculous, sort yourselves out and stop ripping people off for **** service 😡

• 
  Donna Harris (@DonnaHa03969751) reported 9 minutes ago

  @virginmedia Morning, please please tell me what is happening in the DA7 area? Nothing, no broadband, no phone and no TV since 2pm yesterday. Schooling and working from home. Can’t get any response from your customer services. Hung up on us yesterday. Issues for weeks

• 
  David JS Dawkes-Hall 💙 (@statto95) reported 10 minutes ago

  @virginmedia Yes we're still having issues... Time to find another supplier.

• 
  Milly (@manlikemilz) reported 10 minutes ago

  @virginmedia I’ve tried all that and I’ve contacted customer support several times. They don’t do anything. The speed is so slow on my WiFi. Is this what I’m paying £50+ a month for?

• 
  Chris Green (@thedogman_918) reported 12 minutes ago

  Anyone else have ongoing issues with @virginmedia charging the wrong price on bills, month after month? I'm sick of having to call up, to be told the issue is sorted (and refund added) only to be overcharged again the following month. Absolute joke.

• 
  Folksman/Faithfulgrips (@Folksmann) reported 15 minutes ago

  @virginmedia @Jukeyz Since you want to help, fix my internet. Absolute joke always going off and on

• 
  Dr Jasmeet Bindra (@chdkidaizy) reported 19 minutes ago

  @virginmedia I have forgotten my password from 6 years ago, the 'special word' too! The hint you sent in the mail is doing nothing to jog my memory. Can't pass security to complain about double payments getting through! Your sign in system is shambolic! 😭😭😭😭😭😭😭

• 
  JuyeyDoodles 🦇 (@JuyeyDoodles) reported 21 minutes ago

  @TwinklinPixi3 Worst timing. Blinking Virgin Media! Watched now 😱

• 
  Liams Transportation 🚅 (@LiamsTransport1) reported 27 minutes ago

  @Coastway_Will I shall never moan about virgin media again 😬