Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Barry |
Internet | |
| Barry |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Moe Mellars
(@stfcjoner1986) reported
from
Cardiff, Wales
@virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?
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David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia trying to watch the live rugby on bt sport is impossible and painful with all the flickering from the feed you are sending out, this has happened the whole of the first half with no appologies or rectifying the problem, any chance of sorting?
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Rob Peledie
(@RobertPeledie) reported
from
Weston-super-Mare, England
@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
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Dania.M
(@dma990) reported
from
Cardiff, Wales
@virginmedia tv box not turning on, tries to start up and then turns back off help pls
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David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia I trust I will be reimbursed something as a loyal customer due to your shocking coverage of the rugby on BT Sports tonight making it unwatchable with no appologies or answers
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Chloe coy
(@Chloe_coy_) reported
from
Penarth, Wales
@virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!
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Chloe coy
(@Chloe_coy_) reported
from
Penarth, Wales
@virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@virginmedia hi, just had an email saying that our bill it going to raise from £30 to £57.50 & that we have been signed upto an 18month contract! I never signed anything or have had any kind of letter to inform me of this. We have very little money, all on job seekers or furlough
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Hannah Hall
(@HanneRuthHall) reported
from
Cardiff, Wales
@virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!
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Simon Hughes
(@hugemassiff) reported
from
Cardiff, Wales
@virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please
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Dom Silva
(@DomSilva2) reported
from
Cardiff, Wales
@virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?
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David Bowen 🏴
(@BowenAmByth) reported
from
Cardiff, Wales
@virginmedia any major on going problems with broadband in the Cardiff area? Ours has been off since about 1pm.
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Dale Perry
(@Daleos1) reported
from
Cardiff, Wales
@PollyJames did you have success in cancelling your @virginmedia afterwards? I’m having terrible problems cancelling mine even though I’ve given 31 days notice. 😡
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Jeff Hopkins Cardiff
(@JeffHopkinsCDF) reported
from
Cardiff, Wales
@virginmedia I’ve had no services since February 5th and have spoken to at least 5 people in various departments who keep saying my services will be restored but still no service 16 days later. I would appreciate help.
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Emma 🌈 🖤 🏴🇪🇺🎃
(@EmmaLouiseTho13) reported
from
Cardiff, Wales
@agmshankar @virginmedia Considering doing the same, they have increased the package price again this year (that's the second year in a row) and the network reliability seems to be getting increasingly worse in our area at least.
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.
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Leesa Edwards
(@LeesaEdwards1) reported
from
Cardiff, Wales
@virginmedia Not been in touch because nobody will answer phone. No problem not resolved. It’s a billing issue
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Dai John🇪🇺🏴
(@johndn) reported
from
Cardiff, Wales
Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡
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Hazel
(@Tweet_Hazel) reported
from
Cardiff, Wales
@virginmedia Im not really comfortable discussing my account in public. Can you message or email me. This is not great customer service.
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rhysforan
(@rhysforan) reported
from
Cardiff, Wales
@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bug Under A Boot
(@OmnipotentOgg) reported
@virginmedia Your own "engineer" was cocksure until he saw the speed drop to 5mbps between the conservatory and the lounge. It's not the "wifi" speed I'm bothered about. Even plugged into the ethernet it has never exceeded 97mbps off peak but we're constantly told via TV its superfast
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Tony Bradman
(@tbradman) reported
@virginmedia Still the same. No broadband. It’s been like this must if this year, abs I’ve already made a formal complaint. You clearly have an infrastructure problem in my area. What are you doing about it? And why am I paying for a service I’m not getting?
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Stuart Ashworth
(@snurge4b2) reported
@virginmedia No improvement. In fact, I wasted 2 hours on the phone with your technical teams who have now said that All4 isn't available due to a 'software change'! False advertising on your part. I have been a customer for less than a week and I'm already hugely underwhelmed!
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r goodall gallery
(@rgoodallgallery) reported
@virginmedia all internet down in Salford again. Nothing on your status page as usual. What's going on!!!!
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TerraceFabulous
(@TerraceFabulous) reported
@virginmedia Right I’ve listed on the forum, I’ll let you know how I get on. I also called your number for new custom & they answer immediately. Funny that don’t you think? You pick up to sell a service, but when it dies t work no one helps. I’m really really fed up with Virgin
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Beasty
(@Keepbelieving20) reported
@virginmedia It’s all sorted despite your advisor saying that there was an issue in my area and it would be down until Monday therefore I should transfer all equipment using 2G to 5G which I did after a lot of hassle Not a happy customer
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Anthony N.Putson
(@AnthonyPutson) reported
@virginmedia Hey, I received an email from Virgin saying services went down so an upgrade to services could take place. Everything fine now. Thx.
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Liam
(@LumN91) reported
Anyone else having massive issues with their @virginmedia wifi? Had the same wifi, with the router in the same place for a few years but the last few weeks i dont even get internet signal in the next room which is literally 6 meters from the router
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Bug Under A Boot
(@OmnipotentOgg) reported
@virginmedia And there you have it. "Third party networking device". If your WiFi modem was any good I wouldn't have to connect access points. We're using a 1gbps network and I'm quite capable of distinguishing WiFi from ethernet. The speed at the hub is still rubbish and not worth £68
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Nikki Crawley
(@Nikkicrawley70) reported
@virginmedia I can’t get any answer. On hold for over 20 mins this morning. Yesterday I got an automated service check and was cut off