Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Nailsea, Weston-super-Mare, and Portishead.

City	Problem Type	Report Time
Cardiff	Internet	7 hours ago
Cardiff	Wi-fi	12 hours ago
Cardiff	Internet	3 days ago
Cardiff	Wi-fi	7 days ago
Cardiff	Internet	7 days ago
Cardiff	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Brody (@brodyanderson_) reported 1 minute ago from Cardiff, Wales

  @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

• 
  Sam Tempest (@SATempest) reported 1 minute ago from Cardiff, Wales

  @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

• 
  Christina Macaulay (@macauc01) reported 2 minutes ago from Cardiff, Wales

  @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

• 
  Chloe coy (@Chloe_coy_) reported 3 minutes ago from Penarth, Wales

  @virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!

• 
  David Lloyd (@dave_backwell) reported 7 minutes ago from Backwell, England

  Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

• 
  Darren Coomber (@Dazc090861) reported 9 minutes ago from Cardiff, Wales

  @virginmedia In Dec, you sent an email thanking me for making changes & what I'd get from now on & it'd cost over twice as much as I was paying. I never asked for any changes & in one of the many, calls I've made, I was told that your Oomph bundle department had shut around the same time.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 30 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

• 
  Kerry Mordey (@KerryMordey) reported 31 minutes ago from Cardiff, Wales

  .@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?

• 
  Dom Silva (@DomSilva2) reported 31 minutes ago from Cardiff, Wales

  @virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?

• 
  Gareth Jones (@gazthebluebird1) reported 32 minutes ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  Sioned Wyn 💛 (@sioden) reported 34 minutes ago from Cardiff, Wales

  You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

• 
  Gill Harrison (@gillih) reported 37 minutes ago from Portishead and North Weston, England

  @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 37 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Pauline Lomax (@RedhillsAnnie) reported 47 minutes ago from Cardiff, Wales

  @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

• 
  Jessica Venn (@Jessybell1988) reported 51 minutes ago from Cardiff, Wales

  @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

• 
  squeaks (@dodo1960) reported 51 minutes ago from Cardiff, Wales

  It would be easier to get blood out of a stone that get password help from #virginmedia

• 
  Lee Smith 🌻 (@djleekee) reported 52 minutes ago from Cardiff, Wales

  @virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.

• 
  Darren Coomber (@Dazc090861) reported 53 minutes ago from Cardiff, Wales

  @virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!

• 
  Moseph Mellars (@stfcjoner1986) reported 56 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  Ritch Zablan (@blue_murdock) reported 58 minutes ago from Cardiff, Wales

  @virginmedia … is there network cover problem here cardiff now?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Jones (@PaulFJonescom) reported 5 minutes ago

  @virginmedia are totally incompetent. Cancelled my service. Was told I will get a final bill and can ignore my current bill. Now have final bill and have a late payment charge for previous bill added. Cant get through on phone lines. Be wary when cancelling your services people!

• 
  Sammo (@redmollster) reported 6 minutes ago

  @virginmedia how do we get a new HBO activation email? We have TNT sports but don't appear to have the invitation email. All the online help simply sends us round in circles and trying to get through on the phone takes ages. Surely this should be quick and simple?

• 
  Neil 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GeordieNeilo) reported 7 minutes ago

  @virginmedia YOUR SERVICE IS ******* ****!!!!!

• 
  Centre Right (@RayGoose237513) reported 8 minutes ago

  @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around

• 
  Ali Dalton (@alidalton) reported 8 minutes ago

  In 2017 I was the first designer at a UK fintech startup now valued at $100m+, with 500+ employees across 60 countries. It was just me, two founders, and two others in a room in London. The work wasn't a redesign. It was branding and the early flows for a payments platform. Nobody in that room called it design strategy. It was five people deciding how the product should work before there was a product. Then I spent almost a decade in the corporate world. Citibank, Mercedes, NatWest, Virgin Media. Products used by 50M+ people. £11M NPV on one project. That world taught me systems thinking, rigour, how to make a decision that survives fifteen stakeholders and a compliance review. It also taught me that six months to ship a signup flow is not a law of physics. It's a byproduct of the org chart. Most funded founders assume those two things come as a package. That if you want big company craft you have to accept big company timelines. You don't. The thinking travels. The process doesn't have to. I didn't leave because the work was bad. It was the best training I could have asked for. I left because I wanted the room of five again. Take everything those companies taught me and run it my way. No six week kickoff. No deck to justify a deck. A way founders can actually work with. So I started my studio last year. 5+ projects since across Fintech, publishing, agri-tech, and two founders launching their brands from zero. It's graft. But it's my graft now. If you're funded, building, and the product works but the numbers don't - that's the exact problem I spend my days on.

• 
  Shaun (@shauny67) reported 10 minutes ago

  @QxPain_ @virginmedia Restart phone then should connect to WiFi ensure it connects to your network then test with opening a browser and running a speed test

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @virginmedia Do something about your useless Customer Service. You used to have shops and phone lines so that I could taslkd to a real person. Your automated systems have always been uselss and now you want me to send you an audio or a video message, neither of which works.

• 
  kaz (@girlieb71) reported 13 minutes ago

  @virginmedia I've had 2 emails now asking me to verify my identity but it seems I'm being hacked as the person is miles away from me, I've checked my security and it says I set up a passkey last week which I haven't, can you help

• 
  Pat McAuliffe (@PatMcA) reported 14 minutes ago

  @virginmedia hi trying to sort out a log on to account issue , cannot resolve it online and phone keeps knocking us off. If not resolved soon am moving to Sky

• 
  Jan (@geminicat7) reported 15 minutes ago

  🛜 I’m safely back from the dentist’s 😷 (only a 6 monthly check-up and all was well) but now our internet is down and not likely to be resolved until 17:30! @virginmedia 👋 I can’t afford to use up my mobile data chatting on social media so I’ll see you when / if it’s sorted!