Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Anthony Malfatti
(@tonyboyXV) reported
from
Barry, Wales
@AllyMcG4 @virginmedia That’s terrible
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Jade
(@jade_steer) reported
from
Cardiff, Wales
never normally tweet about this stuff but can’t let this one go. just had the absolute worst customer service experience with @virginmedia. horrendously snappy, rude, and impatient (even sighed at having to deal with our problem!)
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Mart Verallo John
(@IAmMartJohn) reported
from
Cardiff, Wales
I know I'm flogging a dead horse where with this customer service tweets. But I've spent a collective hour and a half on hold trying to cancel @virginmedia as they only let you do it through the phone, but don't actually pick up. Genius idea really
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
It is beginning to look like @virginmedia have fraudulently sold us a package that was not available to me due to the many reasons that your various customer service team members mentioned before they hung up by putting me on “hold” and made me ring back...
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia No, I didn’t get any estimates. Just a generic “we’re sorry you’re still having issues, our engineers are currently working on it but it’s taking longer than expected” (something along those lines at least).
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Steve Humphreys #FBPE
(@bighumphs) reported
from
Cardiff, Wales
@virginmedia more crap service - this time with your mobile network
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Leanne Everest
(@reddevil1975) reported
from
Barry, Wales
@virginmedia Why is my ITV wales signal down yet again. Thank god for Channel 853 or I would be missing my fave #loosewomen
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia I tried texting that number and got no answer. I just tried calling the helpline, was on hold for about 20 minutes, was asked for all my contact details and then your operator told me her system is down and I should call back in 2 hours!!
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@emmah1188 @virginmedia Completely incompetent. Customer service is unacceptable. Unable to give a ‘goodwill gesture’ as we’re not account holders despite having an account number, set up a direct debit and signing a contract.
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apollo barcelon
(@apollobarc) reported
from
Cardiff, Wales
@virginmedia i was promised that my broadband service will be ok today no internet service since friday and i come home today still no service i have been using up all my data on my phone
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Dumbo
(@Dumbo7713) reported
from
Cardiff, Wales
@garycymro @virginmedia Try TB home hub I'm with virgin there shit
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Arty Hen Party
(@HenLifeModelGuj) reported
from
Cardiff, Wales
@keeleyscorner @AngieCQuinn @virginmedia Virgin is fine on the whole. It uses the EE network
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia Needs must 😁but would appreciate virgin sorting the problem asap
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Rhys Morgan
(@rhysmorgan) reported
from
Cardiff, Wales
I s2g, Virgin Media’s boosters are SO awful
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Louis Mertens
(@LouisPMertens) reported
from
Cardiff, Wales
1/2 My exp. with @VirginMedia has been a farce involving incorrect contract lengths, engineers insisting my package can't be installed bc customer service sold me a service that doesn't exist, phone calls from Virgin saying the engineers are wrong...
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia TERRIBLE CUSTOMER SERVICE
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Rhys Morgan
(@rhysmorgan) reported
from
Cardiff, Wales
@virginmedia Keep having problems where, every few days or so, the booster loses connectivity with the base unit, resulting in it outputting no internet connection. On top of that, the speeds are less than half that of the main router (350 - 500 Mbps on our Hub vs 150 Mbps from booster)
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia omg going to miss @C4Gogglebox no C4 on virgin media #help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Drybrough
(@fuchsia_blue) reported
Moving house joy: Any @virginmedia Engineers in the Edinburgh with spare equipment to enable WiFi after EPIC fail from Virgin to deliver? It’s snowing & new home needs WiFi for: 1) heating system. 2) TV 3) running the business Terrible new customer experience @VirginMediaCorp
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Drummerstrummer
(@drummerstrummer) reported
@virginmedia have lost internet again since 11pm last night. My neighbours have Virgin Media and I cannot see their networks either. Your self test said there is no issue when there is in my area
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Gary Hopkins 🎙🎧
(@HopkinsGary) reported
Shame on @virginmedia Got a call yesterday from the team that deals with those who are leaving. Asked what are you going to pay, we can be cheaper, offer you this & that, when I said you need to speak to the wife, the guy put the phone down..Customer Service is the key !!
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∞
(@Ryannnnnn) reported
@virginmedia could I get help please? I’m a new customer who had an appointment for an engineer to come visit to install broadband but this was cancelled & was sent QuickStart instead but I don’t have a VM wall socket so I need an engineer to come out anyway? Thanks
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LaterLindsay
(@tindsaylue) reported
@Toastie202 @virginmedia Virgin Media are universally bad. The amount of people that I know (including me, when I lived at my old place) that have had regular outages is insane.
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Trevor Byrne
(@BullvineByrne) reported
@paddytmurray Thankfully we still have virgin media news but for them we may never had heard about golfgate
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JustSlip
(@Just__Slip) reported
@virginmedia fix your **** before i cut my contract.
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Steve Braden
(@St3ve76) reported
@virginmedia That's the problem. I've wasted over 9 hours of my life trying to resolve this. Your sales team told me last night they were having a party and ended the call.
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Claire Mironik
(@CMironik) reported
@virginmedia Hi, would it be possible for you to provide a contact email or number and i will provide more information. Its regarding billing I have raised a complaint with the exec office for my sister
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cameron
(@cameron74192278) reported
@virginmedia right I’ve been sat ere bored out my head twiddling my thumbs sort the fkin thing out I can’t put a bet on because I need internet can’t go on ps4 goin count my hair 1 by FKIN 1 in a minute sort it the fk out been ere nearly an hour now **** piece of a company