Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Barry, Cardiff, Weston-super-Mare and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV | |
| Weston-super-Mare |
Internet | |
| Barry |
TV |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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Paul Burnell
(@Paulyb65) reported
from
Cardiff, Wales
@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Carol Gladwin
(@carolgladwin) reported
from
Nailsea, England
@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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damian Kerlin 🏳️🌈
(@damianKerlin) reported
from
Cardiff, Wales
@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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Behnaz
(@behnazakhgar) reported
from
Cardiff, Wales
@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
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Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
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Leanne Everest 🙏❤ 🌈 🦄
(@reddevil1975) reported
from
Barry, Wales
Hello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
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Jordan
(@welshcuriosity) reported
from
Cardiff, Wales
Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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Justine
(@Justine_F1) reported
from
Cardiff, Wales
@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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squeaks
(@dodo1960) reported
from
Cardiff, Wales
It would be easier to get blood out of a stone that get password help from #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Yes. I was informed that removing the splitter would improve the speed/connection/interference but issue is the same. I only have broadband. No Phone. No Tv.
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Vikas Khatri
(@vikaskhatri1976) reported
@virginmedia Seems everyone in Virgin is helpless in serving customer. This is exactly what I mentioned that none of you is taking initiative to own the problem and resolve it. I am afraid how @richardbranson is driving customer experience. You guys are doing great to glorify his image
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tike myson
(@quicongin) reported
@virginmedia Sure I’ll call you again and spend another hour on the phone explaining the same thing over and over again to be told it’s sorted when I know it won’t be :) thanks for your help
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Cheryl Gibbons
(@GGT1965) reported
@virginmedia Not prepared to call and be on hold for hours. How do I escalate this issue ?
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Bearded-Blue ⭐⭐
(@BeardedBlue20) reported
@virginmedia Every day is an estimated fix (im not even joking) - its been 'itll be fixed today at 4' every day for last couple of weeks..... same thing happened last year for 5 months +
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JD
(@jamesdoyan) reported
@virginmedia 2-3 hour wait - can’t deal with anything right now. That’s so poor
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Pin Hole reset improves speed temporarily and inconsistently. Some days speed is restored but will again drop down to below 5MBPS outside of peak hours.
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Ben Jones
(@benjones1977) reported
@virginmedia I have checked and it says it’s ok but both myself and a neighbour have no Internet. It says I’m not connected when I log on. It’s just not a good service. I have this issue all the time. You need to let me leave.
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Andy Cansell
(@mrflat) reported
@virginmedia The reply! ** PLEASE NOTE ** We don't have human agents supporting troubleshooting / technical issues over our Messaging Platform. If you wish to speak to someone please contact one of the Team on 150 from your Virgin Media Landline or 0345 454 1111
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jakki
(@jakki27954462) reported
@virginmedia Maybe when the service actually works am looking to change after over 20 years