Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
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| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.
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Claire Louise
(@honeys_) reported
from
Cardiff, Wales
@virginmedia my Wi-Fi has just gone off and within seconds your app is telling me there is a fault and the estimated fix is 3pm. Something tells me this is a planned outage. Why are you not communicating with customers who are relying on your service to work at home.
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Karl Luke
(@karl_luke) reported
from
Cardiff, Wales
@virginmedia no broadband connectivity this morning - my online account says there is an issue in my area and expected fix is 3pm today. I WFM and need connectivity. Had Intermittent issues yesterday afternoon... please help!
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia They have replied but say i am being transferred because I have a pricing issue
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Dan Mitchell
(@dmitchell1975) reported
from
Cardiff, Wales
@virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks
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EyeBallPaul
(@Brad7Harrington) reported
from
Cardiff, Wales
@virginmedia sort your WiFi out for **** sake 😭😭
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
@virginmedia WTF is going on with my services. None of my channels are working!!!
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄
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Darth Noga
(@darth_noga) reported
from
Barry, Wales
@virginmedia are you having a national outage of tv and broadband? CF62 area and have neither at the moment
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David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
That new #virginmedia advert ,******* all they need in the advert is sid james with a wig on and they have got the lot,
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Hannah Hughes
(@23xhannahx) reported
from
Cardiff, Wales
Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.
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St.Ives.Great.White
(@pops_74) reported
from
Cardiff, Wales
@virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.
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Sioned Wyn 💛
(@sioden) reported
from
Cardiff, Wales
@virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia having a problem with my daughters phone contract but can't get through on the phone lines to resolve this problem
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Any @virginmedia customers having the same issue as me. I’m currently unable to watch anything on any channel
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Francesca James
(@FrankieJ4m3s) reported
from
Cardiff, Wales
The worst service ever from @virginmedia - been trying to cancel my account since March. I do appreciate problems with lockdown etc but we’re almost in October! Nobody at all seems to want to take responsibility - passed from pillar to post!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Gordon
(@Alan_Doug_Gord) reported
@virginmedia I think you have made an attempt to fix things and presumably the kit is coming out in the next 24 hours so here’s hoping
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Belle
(@Ding_its_belle) reported
@richardbranson I’d like to have a conversation with you regarding the utterly abysmal customer service and treatment provided my @virginmedia, seeing as the representatives don’t seem to care at all. Are you aware of how awful the reviews are? Are you be satisfied with this?
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Pam Pope 💙
(@Pam_Pope) reported
@virginmedia Also, I have the email telling me the cost with no mention of credits etc... why I am going through the trouble of logging onto ebills to see something I have on an email escapes me. It's missing the point. Bottom line I have been stiched up with the promise of a promotion
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Pam Pope 💙
(@Pam_Pope) reported
@virginmedia One of my problems is logging on to ebilling. You are trying to send password reminders to an non existing address. I have had many conversations. I have had the latest bill and it's not what we agreed. We only went along with this as we were promised a good deal.
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Angela Purewal
(@angelapurewal) reported
@virginmedia, my elderly parents have been without a landline for 1 week. Told the service would resume by end of the day however you keep extending the resolution date. Can you please PM me as they are awaiting important medical calls on landline and have no means of comms .
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Belle
(@Ding_its_belle) reported
@virginmedia Yes there is! My mum has been trying to contact the mover’s team for 4 consecutive days, however she’s been placed on hold for 90+ minutes and then hung up on! She’s tried the automated messaging service which hasn’t done anything, this is unacceptable- worst customer service!
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Oracle
(@Oracle_Theory) reported
Welp, here we are again, @virginmedia. That was maybe two whole months of adequate service? Now we're back to the usual packet loss and poor latency. What happened? Did the chewing gum and masking tape holding the network together dry up and peel off?
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ceara
(@cearacleveland) reported
@virginmedia Yes I have, whenever I do try I never get through to a person and am only taken through automated responses, hence my frustration
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Lauren
(@laurennnhxx) reported
@virginmedia shocking customer service. Just been charged £35 activation fee for a product I purchased over a month ago.
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Jules
(@julesgnarlydude) reported
@virginmedia It tells me broadband is fine. But the engineer when I rang said there was a problem. He also told me my equipment is fine (however, lady last night and tonight said it is faulty)... So you tell me 🤬