Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23 and BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Clevedon |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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Leanne Everest
(@reddevil1975) reported
from
Barry, Wales
@virginmedia Why is my ITV wales signal down yet again. Thank god for Channel 853 or I would be missing my fave #loosewomen
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
It is beginning to look like @virginmedia have fraudulently sold us a package that was not available to me due to the many reasons that your various customer service team members mentioned before they hung up by putting me on “hold” and made me ring back...
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Arty Hen Party
(@HenLifeModelGuj) reported
from
Cardiff, Wales
@keeleyscorner @AngieCQuinn @virginmedia Virgin is fine on the whole. It uses the EE network
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia omg going to miss @C4Gogglebox no C4 on virgin media #help
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apollo barcelon
(@apollobarc) reported
from
Cardiff, Wales
@virginmedia i was promised that my broadband service will be ok today no internet service since friday and i come home today still no service i have been using up all my data on my phone
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia Needs must 😁but would appreciate virgin sorting the problem asap
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Louis Mertens
(@LouisPMertens) reported
from
Cardiff, Wales
1/2 My exp. with @VirginMedia has been a farce involving incorrect contract lengths, engineers insisting my package can't be installed bc customer service sold me a service that doesn't exist, phone calls from Virgin saying the engineers are wrong...
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia TERRIBLE CUSTOMER SERVICE
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Jade
(@jade_steer) reported
from
Cardiff, Wales
never normally tweet about this stuff but can’t let this one go. just had the absolute worst customer service experience with @virginmedia. horrendously snappy, rude, and impatient (even sighed at having to deal with our problem!)
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Rhys Morgan
(@rhysmorgan) reported
from
Cardiff, Wales
@virginmedia Keep having problems where, every few days or so, the booster loses connectivity with the base unit, resulting in it outputting no internet connection. On top of that, the speeds are less than half that of the main router (350 - 500 Mbps on our Hub vs 150 Mbps from booster)
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Anthony Malfatti
(@tonyboyXV) reported
from
Barry, Wales
@AllyMcG4 @virginmedia That’s terrible
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Charles
(@charliewong87) reported
from
Cardiff, Wales
Yo wag1 @virginmedia mans phone is down, it’s been hours
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Steve Humphreys #FBPE
(@bighumphs) reported
from
Cardiff, Wales
@virginmedia more crap service - this time with your mobile network
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Mart Verallo John
(@IAmMartJohn) reported
from
Cardiff, Wales
I know I'm flogging a dead horse where with this customer service tweets. But I've spent a collective hour and a half on hold trying to cancel @virginmedia as they only let you do it through the phone, but don't actually pick up. Genius idea really
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Dean Conway
(@DeanConway1) reported
from
Cardiff, Wales
@virginmedia your customer service is a joke!!
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@virginmedia After being a mobile customer for 10 years I have cancelled.
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Rhys Morgan
(@rhysmorgan) reported
from
Cardiff, Wales
I s2g, Virgin Media’s boosters are SO awful
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Dumbo
(@Dumbo7713) reported
from
Cardiff, Wales
@garycymro @virginmedia Try TB home hub I'm with virgin there shit
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce 'Cheeky' ***** 🥉🎱🦁
(@shootingbucks) reported
@virginmedia Cheers for the quick reply. Yes, I said to this John, I will phone up Virign myself and ask. Back in the day it used to be, I'm John from Microsoft Windows, my computer says you have a problem with your Windows. I'm sorry John, they're all double glazed, goodbye.
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Wyll Rshrds
(@WFRichards) reported
@virginmedia You are joking. I’m literally complaining about how much time I’ve had to spend on the phone to your customer services who never call me back when they promise they will, and your answer is that I try phoning your customer services? 🙄
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Shelly
(@shelly_187) reported
@virginmedia What a nightmare. 4th time on the phone today. Now escalated to an official complaint. Why promise a free gift if you can’t provide it
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ST👀
(@s711art) reported
@thisis_jamesg @virginmedia Iv made 12 calls to virgin media in the last month, 10 of which I was told they would call me back, 9 of which didn’t happen. They are so ****.
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E.A
(@A_official_E) reported
@virginmedia I've been experiencing problems for the past few months now. Ring you guys up and you say you sorted the problems but how comes I'm still getting the problems? You said engineer will ring me within 4hr no calls from the engineer and no message updates.
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Mary Caswell
(@Mary_Caswell) reported
@virginmedia Just spoke to someone who helped but then when I was put through to complaints team that person hung up on me. Terrible service from a complaints team!! Can you please DM me and I can give you contact details. Very unhappy customer
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Taylor
(@parkinsontay04) reported
@virginmedia Issues with your staff saying we will get a call back from a manager about our broadband billls, we have been chasing this up since the beginning of March, and no managers have called us back
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Richard Jeremy
(@rjwjeremy) reported
/3 @virginmedia and when I finally got to a real person they had to arrange a call back by someone more qualified. That person concluded someone would need to attend my house, since which from Virgin Media there has been a deafening silence. This is terrible service from Virgin.
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Jamie McLaughlin
(@jjsmclaughlin) reported
@YNWA__1965 @Yazzy_321 @virginmedia Of course, if your actual internet connection is broken there's nothing you can do. Virgin have a lot of problems. I'm no business analyst but I would guess they chuck as many people on their network as it can possibly stand and spend the bare minimum on maintenance.
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Guy Weir
(@guy_weir) reported
@jenniferkimsimp @virginmedia Same issue here is ST8, had various email updates from Virginmedia each one pushing the time back and back. Appalling service having to wait so long