Virgin Media outages and service status in Weston-super-Mare, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Weston-super-Mare, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 8, 9:26 PM GMT+1.
- Internet (47%)
- Wi-fi (29%)
- E-mail (9%)
- Total Blackout (9%)
- TV (6%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Portishead, Weston-super-Mare, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 9 hours ago |
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Cardiff
|
Wi-fi | 11 hours ago |
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Cardiff
|
Wi-fi | 3 days ago |
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Cardiff
|
TV | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Portishead
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Stacey J Lipowski🐧 (@staceyjlipowski) reported from Cardiff, Wales@virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not
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Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
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Al (@algro10) reported from Clevedon, England@stewartcarter6 Appears it’s a Virgin media issue , shambles
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Brody (@brodyanderson_) reported from Cardiff, Wales@virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Al (@algro10) reported from Clevedon, England@10sam_h Yeah likewise, virgin media awful still not sorted it
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.
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Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales@daisylnaughton @virginmedia Down for me too
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!
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LK (@LaurenKetchley) reported from Cardiff, Wales@virginmedia @garyketchley Yes was told a manager would call us and it never happened …
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because I’ve been waiting 3 weeks just to get back into contact with someone!!!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?
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Jacob (@j_bettany) reported from Clevedon, EnglandSo many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty
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Sam Tempest (@SATempest) reported from Cardiff, Wales@OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!
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Tim Burns (@TimmyGrunt) reported from Cardiff, WalesAnyone suffering internet outage from @virginmedia ??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rozee (@rozee1180) reported@virginmedia sick and tired . I have been over charged for the service i haven’t used. Rung them 7 times still not received the credit or refund. They haven’t even send me confirmation email. Someone plzzzzz help. One of the WORST customer service ever
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Andrew McKenzie (@andrew1mck) reportedOk enough is enough the only way that we can get this sorted is to do what the French do and stand United! All cancel our direct debits! @virginmedia you asked for this!!!
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James K (@Kidwell2010) reported@virginmedia my WiFi keeps dropping out and I've followed all help topics to resolve but still no resolution. There is an issue also when WiFi is on, unable to connect in other areas of house, please advise as paying for the fastest service apparently!
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🏳️⚧️Blue Jay🏳️⚧️(she/her) Ella ❤️❤️🥰🥰 (@BlueJayFN) reportedVirginMedia is so **** I don't even know why we pay for it
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Amy Stephenson (@Amy53987287) reported@atomicloonybin @virginmedia Same issue here
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Thedailymeghan (@thedailymeghan) reportedHaving been trying to get hold of @virginmedia all week and having such a dire experience, I wanted to let @EE know you have amazing customer services, polite, swift, no wait times. Thanks for investing in your customers.
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Jeff Goodrich (@jgoodie1970) reported@virginmedia I’ve got no tv,no Wi-Fi it’s been down since 4 o’clock yesterday afternoon This is unacceptable
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Julian Smith (@jsjules65) reported@virginmedia just to let you know that today I cancelled my DD as you have consistently failed to deliver the service you are contracted to. No TV over the Bank Holiday weekend and board band up and down like a Yo Yo
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ali hewitt (@alihewitt01) reported@virginmedia could you please please please sort out the broadband issues in the Nottingham area. Ours is cutting out every day for long periods. Very frustrating, especially when people are trying to work from home.
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Ryan (@RyanMcGinn_99) reported@virginmedia I’ve been without wifi for 24 hours now. I’ve tried the online solutions methods and still nothing. I also find it ridiculous that I’d be subject to a £25 call out fee for a technician to come and fix a service that I’m not being provided. Help.