Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 03/09/2026 19:20

March 09: Problems at Virgin Media

Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry and Weston-super-Mare.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • dmitchell1975 Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales

    @virginmedia problems all day with BB. Have rung twice, been cut off when call was transferring. Working from home is challenging today!!

  • julianevans11 Julian Evans (@julianevans11) reported from Cardiff, Wales

    @virginmedia The complaint is with VIRGIN not BT! They have stopped it their end but Virgin still need to cancel this. Do you know your job????

  • simmo_phillips Simon Phillips (@simmo_phillips) reported from Barry, Wales

    @virginmedia Avoid at all cost’s! A terrible company!

  • jamesbrinning James (@jamesbrinning) reported from Cardiff, Wales

    @virginmedia hey guys, are you having issues with your broadband service around roath in cardiff (Cf24)? Our download speed appears to be okay but upload is non existent?

  • billxm1 billy💫 (@billxm1) reported from Cardiff, Wales

    @virginmedia soooo over virgin wifi in cathays, can’t go longer than 10 mins without it going down and the website constantly says there’s an issue in the area that’s ‘soon to be fixed’ omfg rahhh

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I’ve had a text to say our issue will be resolved by 1/12 but this seems to be a continuous issue and I have a child trying to do schoolwork from home due to Covid so it’s vital our BB is working and for our heating too which works via wifi.

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    @virginmedia Yes it seems to go down at random times throughout the day usually late morning and during the evening

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    @virginmedia That status page states there are no issues, the issues are apparently the walls in my house and my neighbours electrics even though it's been fine for the last 18 months

  • cherylockerby cheryl (@cherylockerby) reported from Penarth, Wales

    @virginmedia I will do and am hoping by then it will be 100% perfect. My neighbours and I are pretty fed up especially at the tv service keeps going off too

  • KenDaniels9 Ken Daniels (@KenDaniels9) reported from Cardiff, Wales

    @virginmedia @IanMearnsMP Yes Virgin media is now useless spent longer than that on phone still have not sorted out my issue with e mail so I have given up

  • simmo_phillips Simon Phillips (@simmo_phillips) reported from Barry, Wales

    @virginmedia worst company in the world! Still won’t cancel my contract and charging me! In the hands of Citizens advice now and then the Police!

  • simmo_phillips Simon Phillips (@simmo_phillips) reported from Barry, Wales

    @virginmedia @markgoldbridge @lawrence_bury Avoid at all cost’s! A terrible company!

  • staceyjhubbard Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales

    @virginmedia I followed the steps there is nothing wrong with the equipment and it doesn't list anything wrong in the area however at the times it goes down other people with virgin in the area who I know also experience the same issues

  • TetDavis ʇǝʇ🖤 (@TetDavis) reported from Cardiff, Wales

    Pay £25 to watch the boxing and its freezing and stopping ever few minutes!? @virginmedia this is **** #JoshuaPulev

  • greg_williams11 Greg Williams (@greg_williams11) reported from Barry, Wales

    @virginmedia intermittent connection fault on broadband for almost 36 hours...its farcical and so annoying not being able to use a service for which I'm paying. How long does it take engineers to fix this fault? Was told the fix would occur this morning but alas! #Help

  • AlisonCrichton Alison Crichton (@AlisonCrichton) reported from Nailsea, England

    @virginmedia Done all that messaging service was useless.

  • mapson_nick Nick Mapson (@mapson_nick) reported from Clevedon, England

    @virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡

  • HuwCCFC Huw (@HuwCCFC) reported from Cardiff, Wales

    @AndyDerricott @virginmedia If you're looking for some help from @virginmedia, good luck! Their customer support is non-existant.

  • bert33uk bert33uk (@bert33uk) reported from Cardiff, Wales

    @bluebirdchapo @WezTucker @virginmedia Don’t try Bt worst in the world for internet I’ve had it twice when I moved. Internet wouldn’t pull your hat off absolute shite they actually gave me compensation. plus all these newish companies offering great deals are shite as they all use Bt lines.

  • davidtoliver David Oliver (@davidtoliver) reported from Cardiff, Wales

    @virginmedia What’s your customer service telephone number? Can’t find one anywhere. Don’t want a “Message Bot” - I want a human to sort out our problem. Wife’s a GP trying to provide patient care from home -can’t because of broadband problems. Don’t tell me to reset the router!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scousenat scouselegacy🕊💖 (@scousenat) reported

    @virginmedia It’s just chaos for no reason I should have been given a date my boosters would stop getting signal sent, so I could have changed to the pods before they were disconnected. Now I’ve got the worst internet going!

  • karlstoney Karl (@karlstoney) reported

    @virginmedia Yes we have an email from you confirming it. But I you didn't action it. How are you going to fix this? And don't say phone up, because we have been trying repeatedly. Bounced between departments. Hung up on.

  • andrewlwood Andrew Wood (@andrewlwood) reported

    @virginmedia I can’t access that page from my home network when the internet is down, for what should be fairly obvious reasons. If I log in using a hotspot, no broadband errors are reported.

  • pjh_grumpy Paul Higham (@pjh_grumpy) reported

    @virginmedia @PJGoodmanJnr I’m having the same problem, became unable to access my email account at about 10am. Wife’s access to hers still working. Can’t reset my password either (in case locked out due to spam), as screen not accepting my birth date / mother’s maiden name combination.

  • jennyj_87 Jennifer H (@jennyj_87) reported

    @virginmedia It’s not working.

  • jennyj_87 Jennifer H (@jennyj_87) reported

    @virginmedia once again broadband is down. Awful service.

  • DominicBastone Dominic Bastoné 🇬🇧🇮🇹 (@DominicBastone) reported

    @virginmedia Doesn’t mention a fix time it just says there is an intermittent issue in the area

  • EnadReyam Reyam (@EnadReyam) reported

    @virginmedia the WiFi was working for a month without any issues, and I haven’t changed anything to the location or surroundings

  • mreystart mrey (@mreystart) reported

    @virginmedia Yeah thanks for the reply on trust pilot. I said that the Internet is down so you send me instructions on where to place the router. GOOD JOB! The router position doesn't make a difference when there is no Internet connection.

  • DavidEdwardsSFC David Edwards (Picariello) (@DavidEdwardsSFC) reported

    @virginmedia Terrible I have just spoken to “Rupert” the Manager of complaints team, in the Philippines was lied to again by him. He had us holding with no resolution whatsoever EXTREMELY unprofessional on call wasn’t listening to us. who can I complain to higher ???? @Bucks_SurreyTS in copy