Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Portishead, Cardiff, Weston-super-Mare, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 20 hours ago |
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TV | 1 day ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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3 days ago | |
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Total Blackout | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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Jon Wakefield (@jon_wakefield) reported from Locking, England@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Jon Wakefield (@jon_wakefield) reported from Locking, Englandwow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con
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Stacey J Hubbard 🐧 (@staceyjhubbard) reported from Cardiff, Wales@virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on
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Chris Roberts 🏴🌹 (@ObsrvntPheasant) reported from Cardiff, WalesTories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales@virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.
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Lowri mifsud (@lowri_mifsud) reported from Cardiff, Wales@virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion
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Sam / Ratuse 😈 (@Ratuse_) reported from Cardiff, WalesMy internet has been down literally all night what’s going on @virginmedia
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Kristian Brimble (@kristianbrimble) reported from Cardiff, WalesAfter calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.
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DiMarco (@atouchofthomas) reported from Cardiff, WalesWhat a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia
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Dr Victoria Silverwood (@SilverwoodVS) reported from Cardiff, Wales@JackoGaz @virginmedia It’s down over the whole city. I broke it out of sheer frustration watching that drivel and spent the third period cooking vegetables rather than continue watching. That’s how serious it was 🥬🥒🥕🥦
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Huw (@HuwCCFC) reported from Cardiff, Wales@virginmedia can you send me your customer service e-mail address please.
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Charlie Balcombe (@CharlBalcombe) reported from Cardiff, Wales@virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.
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Emma Blackburn (@Bridgey21) reported from Backwell, England@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
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Leigh Hawkins (@leohawkins123) reported from Cardiff, Wales16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia
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Liam (@liam_oharaccfc) reported from Cardiff, Wales@virginmedia I pay £40 a month JUST for WiFi!!!! it’s horrendous. Slow, can’t handle streaming a simple Amazon Prime video, and I’m getting charged DOUBLE what I paid originally a few years back! I’ll be phoning to leave Monday morning, £40 is terrible, let alone for poor service
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sandra burnett (@sandraburnett3) reported from Cardiff, Wales@davidcoldwell @SkyJohnnyNelson @TonyBellew @Carl_Froch @mrdavidhaye @PaulMalignaggi @SkySportsBoxing But not on @virginmedia sucks 😡
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Leigh Hawkins (@leohawkins123) reported from Cardiff, WalesStill another 12 min and nothing time to cancel I think😡@virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Barrett (@SarahBnotG) reported@virginmedia Hi thank you but it’s asking me to sign in before I post a question, that’s the whole issue I can’t sign in as every answer I give to security it’s saying is wrong even though most of it is from a bill I received 2 days ago
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Violeta (@Violetilla) reported@virginmedia It's active, but, as you can see in the first tweet, I need to reply so I can disagree with the resolution, otherwise @virginmedia will assume I agree and close it. If I go to my complains I can see the status, but not do anything about it. How do I disagree with the resolution?
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Joseph (@Joe_Piper) reported@virginmedia are you having issues in Cambridge? For the pay week the connection just keeps dropping for a a minute. Really frustrating
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sajid iqbal (@msajiqbal) reported@virginmedia Your welcome it’s been 3 months to getting my issues resolved and seems like they are .... I have the pod today and just plugged in will leave for a few days to see if signal on blackspots had improved ... thanks
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Janet Clark (@janetclark1987) reported@virginmedia desperately trying to work from home and continual problems with broadband. Have logged it but it’s really frustrating when trying to work from home which is managing NHS services including managing the COVID rehab services for our area. Please help!
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Rachel Dobbs (@ItsRachelDobbs) reported.@virginmedia I am stuck in an endless recursive loop with your customer service. I need to speak to someone about getting virgin media cables moved for building work. Web chat agent directed me to phone, phone line says putting me through then hangs up. Help?!
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JenJen (@IamJen_na) reported@virginmedia and the scam calls start again 02083638195. I said I didn't ask for a call back and they put the phone down. Hope they don't get someones money. #hatescammers
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Robert Walton (@Baggytrousers79) reported@virginmedia I think my tweet explains it really. Costs going up but service worse. Internet & TV off all of last night & into this morning.
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Violeta (@Violetilla) reported@virginmedia yes, but *which* alternative method will allow me to get through and complain about my complaint so you don't close it in 28 days? What is the correct option path in that page to get somewhere useful?
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Harriet Barker (@harrietbarker32) reported@virginmedia That's not really solving the problem, is it. I speak to your team every day and get nowhere on this. They say someone will call me back and they don't. You sending that is really frustrating and patronising. How do I actually get this fixed? Or I'm leaving