Virgin Media outages and service status in Weston-super-Mare, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Weston-super-Mare, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 12, 3:34 PM GMT+1.
- Internet (34%)
- Total Blackout (34%)
- Wi-fi (25%)
- TV (6%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Portishead, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Total Blackout | 2 hours ago |
|
Cardiff
|
Internet | 23 hours ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Total Blackout | 4 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
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Behnaz (@behnazakhgar) reported from Cardiff, Wales@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales@virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night
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🏴⚽️🏉Gareth Lloyd 🏉⚽️🏴 (@GarethLloyd18) reported from Cardiff, Wales@virginmedia awful customer service
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks
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ANDREW JUDD (@cardiffrebel) reported from Cardiff, Wales@virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?
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Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia That's not going to help me reset my password.
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Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
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Sunny Rupalia (@RupaliaSunny) reported from Penarth, Wales@virginmedia have the worse broad band service....customer service is a shambles and all.
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amanda roberts (@amandaroberts10) reported from Cardiff, Wales@virginmedia is there a problem in the CF23 area ... no WiFi??
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.
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Moe Mellars (@stfcjoner1986) reported from Cardiff, Wales@virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?
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Dave T (@fin_father) reported from Weston-super-Mare, England@thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.
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Ritch Zablan (@blue_murdock) reported from Cardiff, Wales@virginmedia … is there network cover problem here cardiff now?
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Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Samantha (@Samanth82113398) reported from Cardiff, Wales@virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reportedno wifi and i can’t get more mobile data until the 13th so i am in a very very very extremely pissed off mood **** you virgin media and **** you o2
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Kathy Miller (@KathyMi25429227) reported@virginmedia Please cancel engineer visit that I did not ask for...I do not have time to spend another 25 mins on hold
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Reeni 🇯🇲 (@__neerihs) reported@virginmedia I have checked. There were outages and it’s now apparently fixed. Yet I still have no service. So I can’t watch tv, can’t use my tablet, my daughter can’t use her tablet and I can’t work next week. What fabulous service!
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.
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Claire Shaw (@clairebaigent) reported@virginmedia I will not be sending you a private message because despite repeated calls over the past 2 years you have done nothing to help or sort it out. You’re currently charging a 90 yr old man £160 for services he doesn’t use, so please don’t patronise me.
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Gold (@MoonwalkOnGold) reportedBut then again I saw a news report about @virginmedia customers this past week so I'm not surprised @VirginAtlantic is just as bad. Terrible!
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CJ 🍉🌈 (@____CJ______) reported@MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!
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ShovelTrigger (@ShovelTrigger) reported@whisperwoIf @virginmedia was screwing me over too, was trying to play Fortnite with my Scottish friend and I lagged when in game and then when we reached lobby? My damn PlayStation overheated because of the heatwave
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PH (@PHagerty70) reported@virginmedia my account has been locked since 7th May, no email or access to VM online services. I have spoken to you 10 times, including a ‘signed for’ complaint, received on 20th June. I have heard nothing, this is unacceptable. Please can someone help me? (Customer for 18yrs)
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Michelle Beckett (@MichelleBeckett) reported@virginmedia can you help with this to backdate the date of termination of my father’s broadband contract to the date of his death? As other similar service providers have done without having to be asked?