Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 and BS23.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 01/17/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Barry and Clevedon.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • darth_noga Darth Noga (@darth_noga) reported from Barry, Wales

    @virginmedia are you having a national outage of tv and broadband? CF62 area and have neither at the moment

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Any @virginmedia customers having the same issue as me. I’m currently unable to watch anything on any channel

  • honeys_ Claire Louise (@honeys_) reported from Cardiff, Wales

    @virginmedia my Wi-Fi has just gone off and within seconds your app is telling me there is a fault and the estimated fix is 3pm. Something tells me this is a planned outage. Why are you not communicating with customers who are relying on your service to work at home.

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?

  • FrankieJ4m3s Francesca James (@FrankieJ4m3s) reported from Cardiff, Wales

    The worst service ever from @virginmedia - been trying to cancel my account since March. I do appreciate problems with lockdown etc but we’re almost in October! Nobody at all seems to want to take responsibility - passed from pillar to post!

  • tibbo133no David Tibbs (@tibbo133no) reported from Cardiff, Wales

    @virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?

  • karl_luke Karl Luke (@karl_luke) reported from Cardiff, Wales

    @virginmedia no broadband connectivity this morning - my online account says there is an issue in my area and expected fix is 3pm today. I WFM and need connectivity. Had Intermittent issues yesterday afternoon... please help!

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia They have replied but say i am being transferred because I have a pricing issue

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.

  • NifieldPhillip Phillip Nifield (@NifieldPhillip) reported from Cardiff, Wales

    @virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    @virginmedia WTF is going on with my services. None of my channels are working!!!

  • 23xhannahx Hannah Hughes (@23xhannahx) reported from Cardiff, Wales

    Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.

  • dmitchell1975 Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales

    @virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    That new #virginmedia advert ,******* all they need in the advert is sid james with a wig on and they have got the lot,

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link

  • Brad7Harrington EyeBallPaul (@Brad7Harrington) reported from Cardiff, Wales

    @virginmedia sort your WiFi out for **** sake 😭😭

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • davidiharris David Ian Harris (@davidiharris) reported

    @virginmedia I am beyond frustrated with how bad @virginmedia is.

  • TheLifeIShare Our Family Blog (@TheLifeIShare) reported

    @virginmedia Thanks. I don’t understand why you guys don’t seem to think it’s a problem that a brand new number to us is getting scam calls and is doing nothing about it. It’s a form of harassment and nothing we have done or can do. Clearly numbers have been leaked or are available to them

  • mikejtisherwood Mike Isherwood (@mikejtisherwood) reported

    @virginmedia Text received: Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F008958796. We have identified the problem and an engineer is on their way. The estimated repair time is now: 03/05/2021 11:50:00. The Virgin Media Team.- ID: F008958796.

  • pezza_55 Pezza (@pezza_55) reported

    @virginmedia Was told i would have a spot reserved for the 30th once external is done and apperantly that id not the case, sort this **** out

  • hiaw61 Robert Frame (@hiaw61) reported from Hatfield, England

    @virginmedia I have been complaint for the last 12 months and once again no action is it really that difficult to ask an engineer to fix your defective product beyond belief

  • bjsboyce Ben Boyce (@bjsboyce) reported

    @virginmedia I’m only with you because some big trees behind my house block Sky’s satellite signal. Your poor infrastructure makes me want to cut some 100 year old trees down.

  • CA_Brit Will R (@CA_Brit) reported

    @virginmedia Technically that’s accurate but it’s one thing sharing your policy documents and another to show you actually care. You make it sound like we’re being unreasonable when your services have become essential and you constantly let us down. Have a lovely day HS but your company sucks

  • BpStu Stu_BP (@BpStu) reported

    @virginmedia Just had a text to say it's now estimated to be 1405. However VM said it was back on last night which clearly wasn't true as the problem still exists. How are we supposed to work from home with such a poor customer experience?

  • GrosseStevie Stevie Grosse (@GrosseStevie) reported

    @virginmedia im having issues accessing my account it is saying it does not exist? can someone please contact me so i can get resolved? Thanks

  • simsimbol Pravin Khatri (@simsimbol) reported

    @SonySABTV On virgin media channels 807. Sony SAB pictures pixelated quality issues pictures 4:3 interested 16:9 don't you check pictures quality when? Can you please fix this picture quality problems with pixelated pictures. Or don't care about pictures quality?