Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Weston-super-Mare, Cardiff, and Clevedon.

City	Problem Type	Report Time
Weston-super-Mare	Internet	3 hours ago
Cardiff	E-mail	1 day ago
Cardiff	Total Blackout	1 day ago
Cardiff	Internet	1 day ago
Cardiff	Wi-fi	2 days ago
Cardiff	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Sam / Ratuse 😈 (@Ratuse_) reported 2 minutes ago from Cardiff, Wales

  My internet has been down literally all night what’s going on @virginmedia

• 
  Mark Bowie (@MarkBowhouse) reported 6 minutes ago from Cardiff, Wales

  @virginmedia no internet in Cardiff and your website is down 👍

• 
  Chris Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹 (@ObsrvntPheasant) reported 6 minutes ago from Cardiff, Wales

  Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”

• 
  Craig Summerfield (@sumz88) reported 6 minutes ago from Cardiff, Wales

  So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty

• 
  Emma Blackburn (@Bridgey21) reported 7 minutes ago from Backwell, England

  @virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed

• 
  sandra burnett (@sandraburnett3) reported 11 minutes ago from Cardiff, Wales

  @davidcoldwell @SkyJohnnyNelson @TonyBellew @Carl_Froch @mrdavidhaye @PaulMalignaggi @SkySportsBoxing But not on @virginmedia sucks 😡

• 
  Kristian Brimble (@kristianbrimble) reported 12 minutes ago from Cardiff, Wales

  After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.

• 
  Craig Summerfield (@sumz88) reported 16 minutes ago from Cardiff, Wales

  Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice

• 
  Leigh Hawkins (@leohawkins123) reported 21 minutes ago from Cardiff, Wales

  16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia

• 
  Andrew Chinnick (@AChinnick90) reported 21 minutes ago from Cardiff, Wales

  @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

• 
  Leigh Hawkins (@leohawkins123) reported 21 minutes ago from Cardiff, Wales

  Still another 12 min and nothing time to cancel I think😡@virginmedia

• 
  Mark Letman (@wingnut1927) reported 22 minutes ago from Cardiff, Wales

  @virginmedia Done all this and your automated telephone support even diagnosed a fault and restarted the router.

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 23 minutes ago from Cardiff, Wales

  @virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on

• 
  Nörm•i•am (@storrmin571) reported 30 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Lowri mifsud (@lowri_mifsud) reported 31 minutes ago from Cardiff, Wales

  @virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion

• 
  Jon Wakefield (@jon_wakefield) reported 39 minutes ago from Locking, England

  wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

• 
  DiMarco (@atouchofthomas) reported 42 minutes ago from Cardiff, Wales

  What a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia

• 
  Jon Wakefield (@jon_wakefield) reported 43 minutes ago from Locking, England

  @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

• 
  Charlie Balcombe (@CharlBalcombe) reported 53 minutes ago from Cardiff, Wales

  @virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.

• 
  Charlie Balcombe (@CharlBalcombe) reported 53 minutes ago from Cardiff, Wales

  @virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fiona hinchcliffe (@hinch71) reported 4 minutes ago

  @virginmedia This is our 2nd or 3rd hub 3 as engineers keep replacing them for the same problem.

• 
  Qais Khan (@Qaisy_k_) reported 6 minutes ago

  @virginmedia Is it expensive to get extra products to improve WiFi signal. And also another question, if I purchased your broadband contract for 18months, can I cancel after the 18 months as the price is too much for me after

• 
  F (@shopaholicnut) reported 14 minutes ago

  @virginmedia called your customers service at 11:30pm this morning, promised a call back at 2pm from a manager as the representative clearly could not understand my query or concern! Did I get I get a call back??NO! called again, only for the international call centre manager to

• 
  Paul Adams MBE (@Kingswood_BC) reported 14 minutes ago

  @virginmedia Still remain unhappy. The complaint was logged on Tuesday. As of today, nearly a week after Virgin removed ability to use phone and several more calls to Virgin, you have not fix the problem. Not the best customer service experience!

• 
  Jaz Chima (@JazChima) reported 15 minutes ago

  @virginmedia They have all my details to make contact. Poor service all round. Another call I have to make to get this resolved. 16 years a customer.

• 
  Paul Berry (@bazelrock) reported 19 minutes ago from Tottenham, England

  @sainsburys Update, it might be @virginmedia with the problem.

• 
  F (@shopaholicnut) reported 23 minutes ago

  @virginmedia Lies!!! Customer for years ... waiting for a call back from the complaints manager! Apparently need to wait 24 hrs- can’t express how useless and patronising the international reps are and it’s unacceptable that we are as customers are shown this level of rubbish care!!!!

• 
  ian (@IanBorrett) reported 24 minutes ago

  @virginmedia The evening slot You're welcome for the update, I'll be posting several "updates" about @virginmedia going forward and their travesty of a service.

• 
  Deb W (@DobsDeb) reported 24 minutes ago

  @sainsburys @jaschtagg I'm not with virginmedia so that's not the issue here. Definitely saying @sainsburys website problem.

• 
  F (@shopaholicnut) reported 27 minutes ago

  @virginmedia ... to be sooo rude and patronising and hang up as he wasn’t prepared to listen and read off a script! Called again!!! To be speaking to another clueless rep with the same parroted script! Your customer service stinks, is an understatement! Is this acceptable??????