Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, and Weston-super-Mare.

City	Problem Type	Report Time
Cardiff	Total Blackout	5 hours ago
Cardiff	Total Blackout	2 days ago
Cardiff	Total Blackout	2 days ago
Cardiff	Internet	6 days ago
Cardiff	Internet	6 days ago
Cardiff	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  squeaks (@dodo1960) reported 2 minutes ago from Cardiff, Wales

  It would be easier to get blood out of a stone that get password help from #virginmedia

• 
  Moe Mellars (@stfcjoner1986) reported 4 minutes ago from Cardiff, Wales

  @virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?

• 
  Pauline Lomax (@RedhillsAnnie) reported 8 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 9 minutes ago from Cardiff, Wales

  @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

• 
  Sunny Rupalia (@RupaliaSunny) reported 9 minutes ago from Penarth, Wales

  @virginmedia have the worse broad band service....customer service is a shambles and all.

• 
  Jessica Venn (@Jessybell1988) reported 15 minutes ago from Cardiff, Wales

  @virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 15 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  Tim Burns (@TimmyGrunt) reported 19 minutes ago from Cardiff, Wales

  Anyone suffering internet outage from @virginmedia ??

• 
  Pauline Lomax (@RedhillsAnnie) reported 28 minutes ago from Cardiff, Wales

  @virginmedia Here we go again. No TV service and the service webpage is down……sighs…..

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿⚽️🏉Gareth Lloyd 🏉⚽️🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GarethLloyd18) reported 28 minutes ago from Cardiff, Wales

  @virginmedia awful customer service

• 
  ANDREW JUDD (@cardiffrebel) reported 30 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Gill Harrison (@gillih) reported 31 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  𝗣S. (@philscully) reported 33 minutes ago from Cardiff, Wales

  @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

• 
  Sam Tempest (@SATempest) reported 41 minutes ago from Cardiff, Wales

  @OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!

• 
  Sam Tempest (@SATempest) reported 41 minutes ago from Cardiff, Wales

  @virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because I’ve been waiting 3 weeks just to get back into contact with someone!!!

• 
  Gareth Thompson (@gareth_thmpsn) reported 46 minutes ago from Cardiff, Wales

  @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 47 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  Peter Gillibrand (@GillibrandPeter) reported 47 minutes ago from Cardiff, Wales

  @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

• 
  Sam Tempest (@SATempest) reported 50 minutes ago from Cardiff, Wales

  @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

• 
  mz f Drennan (@mz_drennan) reported 57 minutes ago from Cathays, Wales

  @virginmedia you ,mean the awful service you usually provide is even worse,,

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Bedford (@helenxbedford) reported 1 minute ago

  @virginmedia Hello! I have an engineer visit booked but it’s not on the app. I’ve raised a complaint about that but my complaint isn’t on the app. I started a live chat and was asked to move it to WhatsApp’s, but didn’t receive any comms. How can I get any response from Virgin?

• 
  F1blag (@f1blag) reported 2 minutes ago

  @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

• 
  John 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@John_Of_Eng) reported 8 minutes ago

  @virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.

• 
  Jenny Do Nascimento (@jdonascimento) reported 10 minutes ago

  I moved house on August 28th and Virgin Media has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. @Virgin #England

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 11 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  Sharon Williams (@SharonWill65057) reported 14 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Connor gower (@Connorgower3) reported 17 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 18 minutes ago

  @LeilaniDowding @EE Lellani, it's not just EE, it's everyone. Even those on cable (Virgin Media) still have to have the phone plugged into the router. Seems like a good idea, until you get a power cut (which can be supported by a back-up battery, which is NOT given as standard) If the internet goes down, then so does your phone. Great if you have a mobile, but if you live in an area with a poor mobile signal, so reply on 'Wi-Fi calling' in the house, then when the internet goes down, you also have no mobile service. It's called progress!!

• 
  Paul oc (@PaulOco84535827) reported 19 minutes ago

  @VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers

• 
  meg (@MeganJuliaaa_) reported 20 minutes ago

  @virginmedia can you help me cancel a engineer booking as everything is working now