Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
||
| Clevedon |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?
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amanda roberts
(@amandaroberts10) reported
from
Cardiff, Wales
@virginmedia is there a problem in the CF23 area ... no WiFi??
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
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Christina Macaulay
(@macauc01) reported
from
Cardiff, Wales
@virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely
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Gareth Thwaite
(@GarethThwaite) reported
from
Barry, Wales
@virginmedia can you please just admit you value new customers over 20yrs plus ones? @BT want to help a family out?
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Stuart Ropke
(@stuart_chc) reported
from
Cardiff, Wales
@eggynewydd @virginmedia Dismally slow. Yes.
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Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
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Dr Chris Inglis
(@ChrisSwinglis) reported
from
Penarth, Wales
@GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.
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This is Carl🏳️🌈😺🏴🍕
(@Carl_E88) reported
from
Cardiff, Wales
@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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Jonny Ex 🏴 🇬🇷
(@jonny_ex9) reported
from
Cathays, Wales
Imagine my shock that @virginmedia is down AGAIN. Please fix it
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Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
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Peter Gillibrand
(@GillibrandPeter) reported
from
Cardiff, Wales
@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia Cancel the contract and go to Sky
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Acuharmony-UK
(@AcuharmonyUK) reported
from
Clevedon, England
@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
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Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia That's not going to help me reset my password.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Rowley
(@SelectedTweets) reported
@virginmedia No, and there was no reason given yesterday when we spoke to a customer relations team member on the phone. She could only presume other jobs overran.
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Jamie Clarke
(@JCKingSlayer) reported
And now my WiFi can't even handle a simple game of Fifa online, Virgin Media are ******* awful
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Louis Hodson 🏴🇬🇧
(@L_J_Hodson) reported
.@virginmedia think you could stop your telemarketers calling my number, my Mum's number and our home number 3/4 times each a day? Asking me if the service is good etc before hanging up mid call. Really quite annoying.
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michelle long
(@michellelong123) reported
@virginmedia Yes I did, customer service was shocking I'm afraid. Unfortunately the link you have sent me doesn't work to raise another complaint.
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Joel Pambakian
(@joelpambakian) reported
@virginmedia Yes, there was a "known issue" that was fixed at approx 3pm today but my broadband never came back on. I've since booked an engineer to visit.
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5aiqa
(@5xiqa) reported
my internet box never arrived and they told me it's with my neighbour, imagine the trust issues i now have @virginmedia
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Jhamilton
(@jhamiltonXV) reported
@virginmedia I am getting messed about really badly by Virgin Media. I have had a complaint in for over 3 months and they keep using delaying tactics. I was promised a Deadlock letter to take to CISAS and the Financial Ombudsman I still do not have this, very very bad service!!
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CRTV
(@realtalkvlogger) reported
@virginmedia Will I be greeted by a automated service or will I get through to a person? I’m sick of this now
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👑 abolish the monarchy stan👑
(@blaire_sharpe) reported
@virginmedia help, your wifi doesn’t work
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oobliGooblipleaseletmego&everything
(@cloudcuckoospit) reported
Grrr @virginmedia I managed to cook a chicken whilst on the phone dealing with an issue that was all your fault. 110 minutes of appalling customer service. Great material for a black comedy. if I hear 'bear with me a minute' again I'll screeaam.