Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Weston-super-Mare, Cardiff, Portishead, and Clevedon.

City	Problem Type	Report Time
Weston-super-Mare	TV	17 hours ago
Cardiff	Wi-fi	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Total Blackout	3 days ago
Portishead	Wi-fi	4 days ago
Cardiff	Total Blackout	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported 2 minutes ago from Cardiff, Wales

  @virginmedia why am I paying £45 a month for my internet to constantly be down

• 
  Stuart Ropke (@stuart_chc) reported 3 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  Moseph Mellars (@stfcjoner1986) reported 4 minutes ago from Cardiff, Wales

  @daisylnaughton @virginmedia Down for me too

• 
  Sam Tempest (@SATempest) reported 5 minutes ago from Cardiff, Wales

  @virginmedia I phoned THREE weeks ago to cancel our contact, there was a dispute over a cancellation fee. A manager was supposed to call me back, I’ve rang 5 times since to check as heard nothing- each time was told ‘within 48hrs’. Move out next Friday, what am I supposed to do????

• 
  Moe Mellars (@stfcjoner1986) reported 10 minutes ago from Cardiff, Wales

  @virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?

• 
  Right Direction (@BackOnTrack__) reported 29 minutes ago from Cardiff, Wales

  @virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!

• 
  Jessica Venn (@Jessybell1988) reported 31 minutes ago from Cardiff, Wales

  @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

• 
  Darren Coomber (@Dazc090861) reported 32 minutes ago from Cardiff, Wales

  @virginmedia I did that this morning & the person said they were in complaints department..he said I needed to speak to retentions & a manager would call. He raised a complaint Ref:C160622488. Got a call this afternoon where the manager of customer services said there was nothing he could do.

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 32 minutes ago from Cardiff, Wales

  Fix my internet please, I don’t have the minerals for this tonight @virginmedia

• 
  Sam Tempest (@SATempest) reported 34 minutes ago from Cardiff, Wales

  @virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks

• 
  Nathan Rhys George (@orangethunder_) reported 37 minutes ago from Cardiff, Wales

  I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

• 
  Carol Gladwin (@carolgladwin) reported 38 minutes ago from Nailsea, England

  @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

• 
  Acuharmony-UK (@AcuharmonyUK) reported 42 minutes ago from Clevedon, England

  @virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?

• 
  Right Direction (@BackOnTrack__) reported 42 minutes ago from Cardiff, Wales

  @virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.

• 
  Gill Harrison (@gillih) reported 42 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 43 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  Sam Tempest (@SATempest) reported 50 minutes ago from Cardiff, Wales

  @OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!

• 
  Justine (@Justine_F1) reported 53 minutes ago from Cardiff, Wales

  @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

• 
  Gareth Thompson (@gareth_thmpsn) reported 55 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Darren Coomber (@Dazc090861) reported 56 minutes ago from Cardiff, Wales

  @virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Amir Hamid (@DrAmirHamid) reported 4 minutes ago

  @virginmedia we have not had broadband since the 11th of June! You estimate it will only be fixed on the 16th. With no other communications. Very very poor

• 
  Mark Aitken (@sparky0710) reported 10 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Drackard (@Drackard) reported 11 minutes ago

  Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

• 
  Lynne (@lynne_thomson2) reported 13 minutes ago

  @PaulMcDade7 @virginmedia Seems like the whole of Clackmannanshire is down

• 
  Richard (@ylesine999) reported 13 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Stable Iptv Subscription Provider (@Bracewell166898) reported 17 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @ offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Stephen McCauley (@43mccauley) reported 17 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  Kay (@kaytydaty) reported 20 minutes ago

  @virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks

• 
  MR COOL (@Lifeline04India) reported 20 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  Arron Clinkscales (@Clinkyboy67) reported 22 minutes ago

  @virginmedia Brilliant what a service ! Meanwhile no internet , no TV , no nothing and my wife's business hasn't stop ! REALLY