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Virgin Media outages and service status in Weston-super-Mare, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Weston-super-Mare, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 31, 6:39 AM GMT+1.
  • 49% Total Blackout (49%)
  • 31% Internet (31%)
  • 20% Wi-fi (20%)

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Nailsea, Weston-super-Mare, and Portishead.

CityProblem TypeReport Time
Cardiff Wi-fi 3 hours ago
Cardiff Internet 3 days ago
Cardiff Wi-fi 6 days ago
Cardiff Internet 7 days ago
Cardiff Total Blackout 9 days ago
Cardiff Internet 9 days ago

Nearby cities with recent reports

Cardiff

4 recent signals

3 hours ago

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • SteveMowat4
    Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

  • SATempest
    Sam Tempest (@SATempest) reported from Cardiff, Wales

    @OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!

  • mz_drennan
    mz f Drennan (@mz_drennan) reported from Cathays, Wales

    @virginmedia you ,mean the awful service you usually provide is even worse,,

  • DomSilva2
    Dom Silva (@DomSilva2) reported from Cardiff, Wales

    @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

  • dobbo79
    sarah dobson (@dobbo79) reported from Cardiff, Wales

    @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

  • BackOnTrack__
    Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

  • SATempest
    Sam Tempest (@SATempest) reported from Cardiff, Wales

    @virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because I’ve been waiting 3 weeks just to get back into contact with someone!!!

  • SteveMowat4
    Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

  • johndn
    Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported from Cardiff, Wales

    Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

  • caialed
    cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported from Cardiff, Wales

    @virginmedia why am I paying £45 a month for my internet to constantly be down

  • stuart_chc
    Stuart Ropke (@stuart_chc) reported from Cardiff, Wales

    @eggynewydd @virginmedia Dismally slow. Yes.

  • fin_father
    Dave T (@fin_father) reported from Weston-super-Mare, England

    @thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.

  • j_bettany
    Jacob (@j_bettany) reported from Clevedon, England

    So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported from Cathays, Wales

    @virginmedia It's not intermittent, it's completely down in CF23.

  • SATempest
    Sam Tempest (@SATempest) reported from Cardiff, Wales

    @virginmedia I phoned THREE weeks ago to cancel our contact, there was a dispute over a cancellation fee. A manager was supposed to call me back, I’ve rang 5 times since to check as heard nothing- each time was told ‘within 48hrs’. Move out next Friday, what am I supposed to do????

  • unclewilco
    Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, Wales

    Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

  • brodyanderson_
    Brody (@brodyanderson_) reported from Cardiff, Wales

    @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MagicalMo
    Mo Woke Rejoiner (@MagicalMo) reported

    @virginmedia I have done. Looking forward to a resolution.

  • TheDjOfChoice
    “No Comment” 🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@TheDjOfChoice) reported

    @AlanRob68902430 @Bbmorg Can you drive about with virgin media and get signal even when you are in remote areas ?

  • VikramRajpara09
    Vikram (@VikramRajpara09) reported

    @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.

  • fielden85
    fielden85 (@fielden85) reported

    @virginmedia I can message you. This is the 3rd time it's been down this month

  • markoram1
    Mark Oram (@markoram1) reported

    @virginmedia inc movies & sport & 1gb broadband all for a lady who has never used either and only sends the odd email . We have just spent another evening waiting another missed call and still no response to an email we sent a couple weeks ago . This is all causing her distress .

  • paynexkillerYT
    pxk (@paynexkillerYT) reported

    Internet is down AGAIN. @virginmedia

  • bahallathegreat
    Emily Atkins (@bahallathegreat) reported

    @virginmedia hi guys um I need a engineer to relay my cable also just to check my hub etc as my speeds up stairs are half what the used to be we’ve done all the normal stuff soo just need the number but all I find is customer services

  • 2gurlys1kupp
    Scottt Kirkwoodd (@2gurlys1kupp) reported

    @jokewapo @O2 @virginmedia Mate how bad is the 02 signal up our way now! Phoned them to see if there was an issue and it's something to do with the mast

  • Lady__Britannia
    Bella Harvey 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Lady__Britannia) reported

    @trapdoor456 @virginmedia Switched from rip off Virgin to Box Broadband a few years ago, now Community Fibre ... Never looked back

  • Sedgeofwigan
    Tony Sedgwick (@Sedgeofwigan) reported

    Virgin media plan has gone up 300% £65 to £219 and then wrongly disclosed on email private details of another virgin customer breaking GDPR rules. #worstcustimerservice #notbotheredaboutvirgincustomers @Virgin @MartinSLewis @GDPRbreaches