Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Clevedon, and Portishead.

City	Problem Type	Report Time
Cardiff	Internet	1 day ago
Cardiff	Total Blackout	5 days ago
Weston-super-Mare	Wi-fi	7 days ago
Cardiff	Internet	7 days ago
Cardiff	Wi-fi	9 days ago
Cardiff	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Ryan Davenport (@Welsh_Saint14) reported 3 minutes ago from Cardiff, Wales

  @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

• 
  Gareth Thompson (@gareth_thmpsn) reported 7 minutes ago from Cardiff, Wales

  @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

• 
  Behnaz (@behnazakhgar) reported 11 minutes ago from Cardiff, Wales

  @virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.

• 
  Samantha (@Samanth82113398) reported 13 minutes ago from Cardiff, Wales

  @virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end

• 
  Sam Tempest (@SATempest) reported 15 minutes ago from Cardiff, Wales

  @virginmedia I phoned THREE weeks ago to cancel our contact, there was a dispute over a cancellation fee. A manager was supposed to call me back, I’ve rang 5 times since to check as heard nothing- each time was told ‘within 48hrs’. Move out next Friday, what am I supposed to do????

• 
  David Lloyd (@dave_backwell) reported 17 minutes ago from Backwell, England

  She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

• 
  Moseph Mellars (@stfcjoner1986) reported 19 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  𝗣S. (@philscully) reported 26 minutes ago from Cardiff, Wales

  @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

• 
  Ed Morris (@edmorrispt) reported 34 minutes ago from Cardiff, Wales

  Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

• 
  Peter Gillibrand (@GillibrandPeter) reported 35 minutes ago from Cardiff, Wales

  @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

• 
  Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported 39 minutes ago from Cardiff, Wales

  Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.

• 
  Moseph Mellars (@stfcjoner1986) reported 41 minutes ago from Cardiff, Wales

  @daisylnaughton @virginmedia Down for me too

• 
  Chloe coy (@Chloe_coy_) reported 41 minutes ago from Penarth, Wales

  @virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!

• 
  Pauline Lomax (@RedhillsAnnie) reported 45 minutes ago from Cardiff, Wales

  @virginmedia Here we go again. No TV service and the service webpage is down……sighs…..

• 
  Ritch Zablan (@blue_murdock) reported 47 minutes ago from Cardiff, Wales

  @virginmedia … is there network cover problem here cardiff now?

• 
  Brody (@brodyanderson_) reported 49 minutes ago from Cardiff, Wales

  @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

• 
  This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported 51 minutes ago from Cardiff, Wales

  @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

• 
  Stuart Ropke (@stuart_chc) reported 52 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  Pauline Lomax (@RedhillsAnnie) reported 52 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  Al (@algro10) reported 55 minutes ago from Clevedon, England

  @stewartcarter6 Appears it’s a Virgin media issue , shambles

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Limited (@Itslimiiited) reported 17 seconds ago

  @virginmedia What's the point in paying for a service, when its ****!

• 
  Steve H 📷🦋🐝 (@grandadthegrey) reported 2 minutes ago

  Just spent an hour trying to contact a human at @virginmedia but failed. Customer service line useless. Chat didn't work. Web site takes you round in circles and does not solve what I wanted to know.

• 
  Jim Harrigan (@Bloodrave1984) reported 4 minutes ago

  @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperates long enough. This is not good enough service, your customer support is no help either.

• 
  Mark (@kram2510) reported 6 minutes ago

  @virginmedia I have been on the phone in a queue for 3 hrs for it to be cancelled .. total of 4 hrs now! Sent out a new hub without activating it.. been without WiFi for days now .. how can we run a business … message before I cancel the package

• 
  Josh (@6HLJ_) reported 8 minutes ago

  Hi @virginmedia my internets back down again today. Any chance of flicking switch for a couple of hours? Ta Josh xoxoxo

• 
  Emily J Clarke (@clarke_j_emily) reported 10 minutes ago

  @virginmedia Losing the plot. The outage in my area is 1 mth old today! Been on hold 75mins to add further complaints to my complaint 🤬

• 
  Stephen Old German - English Translator (@old_stephen) reported 11 minutes ago

  @virginmedia Cannot log into VM again. Were you born useless or did you have to practice? I am going to change to another provider which has better customer service. I am told that Sky customers only have to make a phone call to get help.

• 
  Johnald McDicko (@McDickotheRed) reported 11 minutes ago

  @virginmedia @bazzaclem Baz - save yourself the hassle. Just be an introductory customer for someone else. Easy

• 
  Jay Ess Bee (@punjabihammer) reported 11 minutes ago

  @obbsie @virginmedia Hence I left and went to @SkyUK Their call centre isn’t a machine, and if you’re not happy with the initial contact ask to speak to a supervisor and problems do get resolved.

• 
  Dan (@LUFC_BULL) reported 12 minutes ago

  @Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled