Virgin Media outages and service status in Weston-super-Mare, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Weston-super-Mare, including 5 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 28, 10:32 AM GMT+1.
- Internet (57%)
- TV (29%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (3%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 4 hours ago |
|
Cardiff
|
Internet | 7 hours ago |
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Cardiff
|
Internet | 16 hours ago |
|
Cardiff
|
Internet | 18 hours ago |
|
Cardiff
|
Internet | 22 hours ago |
|
Cardiff
|
Internet | 2 days ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, WalesBeen lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage
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Jordan (@welshcuriosity) reported from Cardiff, WalesUpgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, WalesAlleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!
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Tim Burns (@TimmyGrunt) reported from Cardiff, WalesAnyone suffering internet outage from @virginmedia ??
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesAnother day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Rob Peledie (@RobertPeledie) reported from Weston-super-Mare, England@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
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Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia Cancel the contract and go to Sky
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Moseph Mellars (@stfcjoner1986) reported from Cardiff, WalesHi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.
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amanda roberts (@amandaroberts10) reported from Cardiff, Wales@virginmedia is there a problem in the CF23 area ... no WiFi??
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.
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Paul Burnell (@Paulyb65) reported from Cardiff, Wales@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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Ed Morris (@edmorrispt) reported from Cardiff, WalesWifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales@daisylnaughton @virginmedia Down for me too
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Sioned Wyn 💛 (@sioden) reported from Cardiff, WalesYou @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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On The Right Side (@antiprotests) reported@PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.
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Fletch (@ItsMeFletch_) reported@PeteUK7 @virginmedia Proper *****…! When my old man died, I called into tell them and try to cancel, explained that I was doing all I could when the call handler asked “could I speak to the account holder to confirm the details” Absolute **** stain of a company.
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Mary (@kanyonatic) reported@virginmedia had issues with internet said they were sorting it and it would be ok by 6 pm well now it’s 02:39 and still no internet !!!!
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Simon Whale ™ (@Simon_Whale) reported@QuickRespoxd @virginmedia @virginmedia I got on the phone for a simple upgrade but your appalling 'service' had just inspired me to leave . Waste of space , ruined a once good company
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(Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported@virginmedia Hi, i tried to do that. The virgin worker was rude and uncooperative, I ended up putting the phone down
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sally quick (@QuickSally) reported@virginmedia @PeteUK7 Not good enough. Update your damn system.
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williams (@manmanelende) reported@virginmedia @JamieGBarry mine went from £82 to £185 😡 cancelled everything!! 3days before contract was expired retention team phoned, guess what? All of the sudden they could get it down to £65 …I told them where to stick it …
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bruce (@OtisRedn) reported@JamieGBarry @virginmedia Haha from the pot to the fire it seems ! Watch it bills with eagle eyes . Up an up they go , then when u leave they won’t let go. Just **** it off an get internet only ! Tv is **** anyhow
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Pete 😷 #COVIDisAirborne (@PeteUK7) reported@virginmedia I don't want private communication with you - I don't want you to try to appease me as an individual but actually go and look into your systems, see how this can happen and deal with bereavements professionally. Look at the feedback. People are enraged by this kind of thing and it's entirely solvable at your end. Get somebody senior at VM involved. If you fix the system - you ensure my mum doesn't get more emails from you. But when you say 'to ensure everything is correct' - it clearly isn't.
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taree-ru (@taree_ru) reported@PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.