Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 03/08/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry and Weston-super-Mare.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Internet

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • wenglishpaul Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.

  • Chloe_coy_ Chloe coy (@Chloe_coy_) reported from Penarth, Wales

    @virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!

  • Chloe_coy_ Chloe coy (@Chloe_coy_) reported from Penarth, Wales

    @virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!

  • nathanspackman Nathan Spackman (@nathanspackman) reported from Barry, Wales

    @virginmedia been trying to cancel my order with you, but can't get through to everyone. The number your customer service team gave doesn't work! What number do I need to cancel?

  • cardiffrebel ANDREW JUDD (@cardiffrebel) reported from Cardiff, Wales

    @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

  • DomSilva2 Dom Silva (@DomSilva2) reported from Cardiff, Wales

    @virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?

  • KerryMordey Kerry Mordey (@KerryMordey) reported from Cardiff, Wales

    .@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?

  • rhysforan rhysforan (@rhysforan) reported from Cardiff, Wales

    @virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.

  • misselisamartin Elisabeth (@misselisamartin) reported from Cardiff, Wales

    @virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    @virginmedia On the phone to a agent now told I’ve turned the box off and on multiple times still not working

  • stfcjoner1986 Moe Mellars (@stfcjoner1986) reported from Cardiff, Wales

    @virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?

  • Jessybell1988 Jessica Venn (@Jessybell1988) reported from Cardiff, Wales

    @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

  • Jessybell1988 Jessica Venn (@Jessybell1988) reported from Cardiff, Wales

    @virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?

  • Jessybell1988 Jessica Venn (@Jessybell1988) reported from Cardiff, Wales

    @virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.

  • Jessybell1988 Jessica Venn (@Jessybell1988) reported from Cardiff, Wales

    @virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.

  • RupaliaSunny Sunny Rupalia (@RupaliaSunny) reported from Penarth, Wales

    @virginmedia have the worse broad band service....customer service is a shambles and all.

  • dma990 Dania.M (@dma990) reported from Cardiff, Wales

    @virginmedia tv box not turning on, tries to start up and then turns back off help pls

  • hugemassiff Simon Hughes (@hugemassiff) reported from Cardiff, Wales

    @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

  • jonny_ex9 Jonny Ex (@jonny_ex9) reported from Cardiff, Wales

    Fix my internet please @virginmedia

  • RobertPeledie Rob Peledie (@RobertPeledie) reported from Weston-super-Mare, England

    @virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lindsey56736506 Lindsey Thomas (@Lindsey56736506) reported

    @virginmedia So are you confirming I have wasted my time speaking to you and you can’t help me?

  • 19Thalia99 Thalia (@19Thalia99) reported

    @virginmedia I rebooted it when it wasn’t working, it then works for a while (couple hours maybe) then just goes bad again

  • nick_whitehouse Nick Whitehouse (@nick_whitehouse) reported

    @virginmedia Nothing happening Monday, sorry I was unclear. Engineer called Saturday 23rd Jan and said would be fixed on the following Monday - 25th Jan. so clearly not happened. Won’t contact moving team as not hopeful of a response or resolution based on last SEVEN weeks.

  • benrufc17 Benrufc18 (@benrufc17) reported

    @virginmedia bad internet in s13 keeps going off and on again

  • eamo976 eamonn oflaherty (@eamo976) reported

    @brianbru14 @virginmedia It's a hub 3 bru what do you call the new one? Judging by the WiFi signal on mine there probably on hub 7373 now

  • wiscombe George x Maido (@wiscombe) reported

    @virginmedia @Ms_Shei Haha. Speak to the team? You’re obviously not a customer.

  • Dhamendran Dhamendran Damen (@Dhamendran) reported

    @virginmedia Hi, I am following up with customer service team on disconnecting the broadband service as I need to move abroad. During the initial contract signoff they agreed that I won't be charged for disconnection if I move to abroad. Now they are charging. Can you help...

  • ameysselle arnaud meysselle (@ameysselle) reported

    so when you tell @virginmedia that you are moving home without keeping their service they ignore you and refuse to help you cancel ?!? what kind of #customerservice is this @richardbranson ? #VirginMedia #shame

  • GeorginaPetrou Georgina Petrou (@GeorginaPetrou) reported

    @virginmedia Even this service is a joke I’ve been in a queue for an hour and a still no response. Honestly like I said it’s just disappointment after disappointment. If I don’t receive a notification tomorrow to confirm delivery I will be calling back to complain again.

  • sciencebase David Bradley (@sciencebase) reported

    @virginmedia It would be so easy to implement...it costs me twice as much everyone else I know to have the service I get from you right now, I don't want to have to spend even more for that feature