Virgin Media outages and service status in Weston-super-Mare, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Weston-super-Mare, including 2 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 12, 10:22 PM GMT+1.
- Total Blackout (36%)
- Internet (33%)
- Wi-fi (24%)
- TV (6%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Portishead, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Total Blackout | 8 hours ago |
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Cardiff
|
Total Blackout | 15 hours ago |
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Cardiff
|
Internet | 1 day ago |
|
Cardiff
|
Wi-fi | 4 days ago |
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Cardiff
|
Total Blackout | 4 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
Nearby cities with recent reports
10 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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rhysforan (@rhysforan) reported from Cardiff, Wales@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
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Al (@algro10) reported from Clevedon, England@stewartcarter6 Appears it’s a Virgin media issue , shambles
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cardiff, Wales@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.
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Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!
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Sunny Rupalia (@RupaliaSunny) reported from Penarth, Wales@virginmedia have the worse broad band service....customer service is a shambles and all.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!
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sarah dobson (@dobbo79) reported from Cardiff, Wales@virginmedia my WiFi is down AGAIN, come on, this is stupid now!!
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Paul Scanlon 🏃♂️🏴🏴🏃🎖 (@wenglishpaul) reported from Cardiff, WalesWell after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.
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Moe Mellars (@stfcjoner1986) reported from Cardiff, Wales@virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
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Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales@virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.
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Rob Peledie (@RobertPeledie) reported from Weston-super-Mare, England@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia In Dec, you sent an email thanking me for making changes & what I'd get from now on & it'd cost over twice as much as I was paying. I never asked for any changes & in one of the many, calls I've made, I was told that your Oomph bundle department had shut around the same time.
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Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, WalesBeen lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nolwazi Ncube, Ph.D. (@Nolwazi_Ncube) reported@virginmedia My WiFi is down too. It’s been hours. I need to teach online!
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Makaveli (@Makintel) reported@Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****
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Shelton (@CBTwizard) reportedGood @Ofcom 28 million fined to the parasites that are Virgin Media. Good. I have been victim to this horrible pass on pass on (6+ hours on the phone) department to department and back to start again, as well as a 2 year new contract without my consent (early termination £500 being chased for, after 2000+ disconnections in a month, email proof, text proof, delayed line fixes) list goes on. Parasites, charging elderly people £70+ for like 100mb Maybe @MartinSLewis applied some well deserved pressure. If I'm not mistaken @dshensmith had issues too.
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
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elly ☀️🌷 (@softstclaire) reportedjust actively caught virgin media shutting down my pirate site omfg im distraught
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Julia Coombs (@JuliaCoombcj) reported@Stsantek @virginmedia Unfortunately this is standard procedure. Tried to cancel Sky TV just before contract ended as price had risen,watched the date like a hawk. They advised me to take out the 2 years again and cancel on the date. Hope you never notice. Why isn’t this illegal?
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Opeyemi Daniel (@DinaGlyphs) reported@Stsantek @virginmedia Newsflash, @EE is also ridiculous with shady contracts. I hope you never get to cross hairs with them.
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james mcgarry (@2124Jim) reported@virginmedia Outages do occur and that's understandable, what is beyond ridiculous is your customer service team. To tell people there's no outage showing when near enough a whole town is down is insulting.
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RY➖N (@RJNicholds) reported@Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!
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Christine💙 (@jaluch) reported@virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service