Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Portishead.

City	Problem Type	Report Time
Cardiff	E-mail	1 hour ago
Cardiff	TV	20 hours ago
Cardiff	Internet	1 day ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Benjamin Hartrey (@benj8min) reported 6 minutes ago from Cardiff, Wales

  Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.

• 
  Elisabeth (@misselisamartin) reported 8 minutes ago from Cardiff, Wales

  @virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴

• 
  Steve Mowat (@SteveMowat4) reported 9 minutes ago from Weston-super-Mare, England

  @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

• 
  Darren Coomber (@Dazc090861) reported 11 minutes ago from Cardiff, Wales

  @virginmedia In Dec, you sent an email thanking me for making changes & what I'd get from now on & it'd cost over twice as much as I was paying. I never asked for any changes & in one of the many, calls I've made, I was told that your Oomph bundle department had shut around the same time.

• 
  Paul Ivins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ♎ 💙🏳️‍🌈 🏳️‍⚧️ 🇪🇺 (@ivinsp) reported 17 minutes ago from Cardiff, Wales

  @richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 18 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

• 
  Pauline Lomax (@RedhillsAnnie) reported 25 minutes ago from Cardiff, Wales

  @virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.

• 
  rose allen (@roseall87907765) reported 36 minutes ago from Cathays, Wales

  @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

• 
  Right Direction (@BackOnTrack__) reported 37 minutes ago from Cardiff, Wales

  @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

• 
  Rob Peledie (@RobertPeledie) reported 40 minutes ago from Weston-super-Mare, England

  @virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting

• 
  Darren Coomber (@Dazc090861) reported 40 minutes ago from Cardiff, Wales

  @virginmedia I did that this morning & the person said they were in complaints department..he said I needed to speak to retentions & a manager would call. He raised a complaint Ref:C160622488. Got a call this afternoon where the manager of customer services said there was nothing he could do.

• 
  ANDREW JUDD (@cardiffrebel) reported 40 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 42 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  Right Direction (@BackOnTrack__) reported 44 minutes ago from Cardiff, Wales

  @virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!

• 
  Ryan Davenport (@Welsh_Saint14) reported 44 minutes ago from Cardiff, Wales

  @virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me

• 
  Ed Morris (@edmorrispt) reported 47 minutes ago from Cardiff, Wales

  Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 49 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  Sioned Wyn 💛 (@sioden) reported 52 minutes ago from Cardiff, Wales

  You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

• 
  Ryan Davenport (@Welsh_Saint14) reported 53 minutes ago from Cardiff, Wales

  @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

• 
  Darren Coomber (@Dazc090861) reported 60 minutes ago from Cardiff, Wales

  @virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  COVENANT ENFORCER ENGLAND (@SniperRais) reported 3 minutes ago

  @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

• 
  Dave Thorn (@AFCMan_Uk) reported 4 minutes ago

  @virginmedia It's ok. I'll be calling Virgin next week to discuss it, to see if you can match the deal I'm being offered (As a multi-year long-term customer!), or to switch ISPs.

• 
  Sir Paul A (@PaulAllen007) reported 10 minutes ago

  @Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people

• 
  kerry (@_kerryking_) reported 11 minutes ago

  @virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!

• 
  Monapics.com (@Monapics) reported 14 minutes ago

  @Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English

• 
  Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported 14 minutes ago

  @Benleo @SteveMartin_TM @virginmedia That call centre is the worst.5 calls, online chat. Got it wrong every time. Bangalore rubbish

• 
  We need Restore Britain (@katesonly) reported 17 minutes ago

  @Benleo @virginmedia Avoid like the plague, if you move house before your contract is up & they don’t supply their service in your new area, they expect you to keep paying for receiving nothing, often 18 - 24 month contracts & they don’t make this clear. Sketchy service with sketchy coverage

• 
  Marilyn (@womaninblue1050) reported 17 minutes ago

  @virginmedia Thanks. Now I know it’s the faults team I will call that option. That’s all I wanted to know. You cannot help as it’s not for me and I will now help the person it is for. You’ve always managed to help me in the past but you cannot on this occasion.

• 
  Richard (@RHawkins05) reported 18 minutes ago

  @virginmedia Still down and restarting has made no change, I have had no TV. Signal now since Wednesday afternoon

• 
  Jenn♡🦋 (@Jvnnypie) reported 20 minutes ago

  @virginmedia Are you going to post about the new issue happening in north Lanarkshire currently? Apparently fixed tomorrow at 11am?? My tv only works on wifi?????? Wit am i supposed to ******* do stare at the CEILING