Virgin Media outages and service status in Weston-super-Mare, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Weston-super-Mare, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 27, 10:03 PM GMT+1.
- Internet (55%)
- TV (30%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (4%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 5 hours ago |
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Cardiff
|
Internet | 6 hours ago |
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Cardiff
|
Internet | 10 hours ago |
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Cardiff
|
Internet | 1 day ago |
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Cardiff
|
Wi-fi | 1 day ago |
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Cardiff
|
Internet | 1 day ago |
Nearby cities with recent reports
15 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales@virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.
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Behnaz (@behnazakhgar) reported from Cardiff, Wales@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I did that this morning & the person said they were in complaints department..he said I needed to speak to retentions & a manager would call. He raised a complaint Ref:C160622488. Got a call this afternoon where the manager of customer services said there was nothing he could do.
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Nathan Rhys George (@orangethunder_) reported from Cardiff, WalesI feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.
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Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, WalesBeen lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage
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Ritch Zablan (@blue_murdock) reported from Cardiff, Wales@virginmedia … is there network cover problem here cardiff now?
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rhysforan (@rhysforan) reported from Cardiff, Wales@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?
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Dania.M (@dma990) reported from Cardiff, Wales@virginmedia tv box not turning on, tries to start up and then turns back off help pls
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Sioned Wyn 💛 (@sioden) reported from Cardiff, WalesYou @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
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Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales@daisylnaughton @virginmedia Down for me too
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Tim Burns (@TimmyGrunt) reported from Cardiff, WalesAnyone suffering internet outage from @virginmedia ??
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Chloe coy (@Chloe_coy_) reported from Penarth, Wales@virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!
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Dom Silva (@DomSilva2) reported from Cardiff, Wales@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesAnother day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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joanne (@footprintsfh) reported@PeteUK7 @JillCollier16 @virginmedia So many companies have appalling death procedures. Losing a loved one is traumatic & informing utilities etc of this is a difficult thing to do. I felt like I was erasing my husband. So why can’t companies try harder to make this awful task as easy as possible?
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MidgecpfcⓂ️ (@Midgecpfc) reportedWell done @virginmedia no Internet or TV until 23.05 tomorrow night! How ******** am I supposed to watch the football tonight? So had enough! Glad my contract is done next month!
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Noely Daniels (@noel33330) reported@JamieGBarry @virginmedia Never understand why companies do this … same goes for insurance companies.
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Clive Edwards (@footymarketer) reported@virginmedia @PeteUK7 This is actually atrocious, both the initial mistake and this poorly worded, lacking in true sentiment, reply. Your system failures are not what this poor chap wants to hear about. Branson should be looking at his licensing agreement with the clearly inept organisations behind Virgin Media.
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Gary George (@Gazmac92) reported@Billymawa @PeteUK7 @virginmedia BT did this to my mam when my dad died and when they after the third time of her telling them he died they asked if he needed an ambulance. Don’t know why they thought her first reaction to him going into cardiac arrest was to cancel the internet not save his life.
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Sarah Spittles (@sspittles) reported@virginmedia many customers in Broseley are struggling with intermittent issues with internet service (this was before the heat 🥵) Your online service status test doesn’t appear to be working and can’t find our kit (we are using it, it’s here!) please sort the issue.
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Cookie (@chrissincl29564) reported@virginmedia @JamieGBarry But it never matches the new offer prices does it
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sally quick (@QuickSally) reported@virginmedia @PeteUK7 Not good enough. Update your damn system.
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David (@David52578899) reported@virginmedia @PeteUK7 That’s an excuse, not a reason. Nobody cares if your records were not fully updated, that’s your problem.
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Mikey (@mpellatt) reported@PeteUK7 @virginmedia Not that long. The CS person is chatting **** there. Sorry for your loss, I was fortunate that when each of my parents died, no-one did that rubbish.