Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Portishead, and Clevedon.

City	Problem Type	Report Time
Cardiff	Total Blackout	5 hours ago
Cardiff	Total Blackout	1 day ago
Weston-super-Mare	TV	4 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	Internet	5 days ago
Cardiff	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Benjamin Hartrey (@benj8min) reported 2 minutes ago from Cardiff, Wales

  @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

• 
  Gill Harrison (@gillih) reported 2 minutes ago from Portishead and North Weston, England

  @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

• 
  𝗣S. (@philscully) reported 11 minutes ago from Cardiff, Wales

  @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

• 
  Darren Coomber (@Dazc090861) reported 17 minutes ago from Cardiff, Wales

  @virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!

• 
  Andrew Wilcox 🛖 Shedified (@unclewilco) reported 20 minutes ago from Penarth, Wales

  Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

• 
  Jordan (@welshcuriosity) reported 22 minutes ago from Cardiff, Wales

  Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

• 
  Benjamin Hartrey (@benj8min) reported 26 minutes ago from Cardiff, Wales

  @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

• 
  Sam Tempest (@SATempest) reported 32 minutes ago from Cardiff, Wales

  @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

• 
  Sam Tempest (@SATempest) reported 34 minutes ago from Cardiff, Wales

  @virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because I’ve been waiting 3 weeks just to get back into contact with someone!!!

• 
  Mark (@MarkAnstee2) reported 34 minutes ago from Weston-super-Mare, England

  @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

• 
  Pauline Lomax (@RedhillsAnnie) reported 35 minutes ago from Cardiff, Wales

  @virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media

• 
  ANDREW JUDD (@cardiffrebel) reported 42 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Sioned Wyn 💛 (@sioden) reported 47 minutes ago from Cardiff, Wales

  You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

• 
  Jessica Venn (@Jessybell1988) reported 47 minutes ago from Cardiff, Wales

  @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 50 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Gareth Thompson (@gareth_thmpsn) reported 51 minutes ago from Cardiff, Wales

  @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

• 
  Gareth Thompson (@gareth_thmpsn) reported 53 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Right Direction (@BackOnTrack__) reported 55 minutes ago from Cardiff, Wales

  @virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!

• 
  Darren Coomber (@Dazc090861) reported 56 minutes ago from Cardiff, Wales

  @virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠

• 
  cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported 58 minutes ago from Cardiff, Wales

  @virginmedia why am I paying £45 a month for my internet to constantly be down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Frazzz (@FrazzzYT) reported 1 minute ago

  I guess @virginmedia hardware can't handle a little rain? No wonder they go down so much in Scotland -_-

• 
  z (@ogerreyn) reported 5 minutes ago

  @virginmedia do you not have reasonable adjustments in place for disabled people? I visited a shop today and was told by the manager that they do not and just kept saying I have to phone a number. It seems like your company is only interested in grabbing money regardless service

• 
  iyda (@notiyda) reported 8 minutes ago

  @RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD

• 
  Tolú (@tlash__) reported 8 minutes ago

  O2’s app/website has been crap ever since they got with Virgin media.

• 
  Duncan Waugh (@waughzone) reported 8 minutes ago

  @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.

• 
  Chris (@ChrisLew300) reported 13 minutes ago

  @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

• 
  Rachel (@_xr4ch3l) reported 14 minutes ago

  @virginmedia complaints dept, how does this even work? I raised a complaint about my house move/disconnection and you've closed it as 'resolved to my satisfaction' - despite zero response from you. Impressive. Didn't even have to lift a finger!

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 14 minutes ago

  @virginmedia would you be able to recover my parents landline number if we cancel the contract and swap to you? It appears @youfibre have disconnected the landline number and after 2 days we've had no further information. I've no confidence @youfibre can/will resolve it.

• 
  Eugene Reid (@eugenereid) reported 15 minutes ago

  @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

• 
  Some-Nick1976 (@Some_Nick1976) reported 17 minutes ago

  @virginmedia, why is your Internet consistently awful at this time every single night