Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 04/01/2026 13:20

April 01: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomClevedon Internet
United KingdomWeston-super-Mare Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • MarkBowhouse Mark Bowie (@MarkBowhouse) reported from Cardiff, Wales

    @virginmedia no internet in Cardiff and your website is down 👍

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    Thanks @vmbusiness & @vmbusinesshelp We are rolling on to day 6... with no service... And no call backs... Thanks for being you

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    So many examples of virgin media’s poor service especially to existing customers #virginmedia @virginmedia #badcompany #noloyalty

  • KieranPolls Kieran (@KieranPolls) reported from Cardiff, Wales

    @virginmedia Actually, I’m done. Issues resolved but if this is how good your customer service journey gets, I’m cancelling my services.

  • KieranPolls Kieran (@KieranPolls) reported from Cardiff, Wales

    @virginmedia 20 minutes waiting to escalate a complaint that wasn’t even set up just to get talked over and cut off. No basic understanding of GDPR it seems as my SAR wasn’t actioned.

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @virginmedia I’ve just contacted your technical support and was put on hold for an hour and 3 minutes and then you cut me off. Fuming!! 😡😡

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    @virginmedia Still not working... 3 days.. wont hold my breath

  • wingnut1927 Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @virginmedia Done all this and your automated telephone support even diagnosed a fault and restarted the router.

  • jon_wakefield Jon Wakefield (@jon_wakefield) reported from Locking, England

    wow amazing isnt it. So go to renew our contract & @virginmedia want to charge us £20 a month more AND they reduce our service ! Total contempt for loyal customers right there. Oh if I was new they would do me a deal. #Con

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    @vmbusiness @Forbes I'd just like our service to work ...

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • slim3110 Emma Giles (@slim3110) reported from Cardiff, Wales

    @virginmedia my mum left in May and she’s had three bulls since then can’t get online as her account number is no longer recognised can you help pls

  • Chasmeister Chas D (@Chasmeister) reported from Cardiff, Wales

    @HeyRachieface @virginmedia It really is piss poor. I even get tv interference thrown in for good measure 😒

  • sumz88 Craig Summerfield (@sumz88) reported from Cardiff, Wales

    Going through the standard procedure of virgin media putting my bill up by 50%, awful service trying to discuss options and refusing to log my complaint when I’ve asked more than once @virginmedia I’m sick to death of this genuinely..#virginmedia #awfulservice

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @liammorris91 @PedMeisterYT @virginmedia Same as mine. 200 next to the router and every step I take I lose about 40. Once im@in my kitchen literally 6 steps down the hall it’s know to go to 4g

  • ObsrvntPheasant Chris Roberts (@ObsrvntPheasant) reported from Cardiff, Wales

    @virginmedia We had a 6 day internet outage at the end of July. I’ve just got the bill for next month and there are no credits on it to account for the outage - we’re still being charged the same amount.

  • Ratuse_ Sam / Ratuse 😈 (@Ratuse_) reported from Cardiff, Wales

    My internet has been down literally all night what’s going on @virginmedia

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    @virginmedia Business... Was told before our forced upgrade because we had been with you for years... we were out of contract so you dodnt have to honour anything.. we upgrade.. still shit

  • KieranPolls Kieran (@KieranPolls) reported from Cardiff, Wales

    Nice going, @virginmedia - called to check how my complaint and SAR are progressing as they were requested on Thursday and I didn’t get the same day call back promised by the TM. Called back today to find 1. Complaint not set up. 2. SAR not submitted. AND....

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jimboy2 james (@jimboy2) reported

    @virginmedia And that’s the problem. I’ve tried talking to people and no one is able/willing to help. Such a simple matter and no one can be bothered

  • anniebonne Annie Warburton (she/her) (@anniebonne) reported

    @virginmedia Have spent 4+ hours calling your helplines, being taken through the same steps (which I had already done reading your web instructions) only to be told I need an engineer (which I already knew). And the issue still not fixed. Therefore I have been paying for no service.

  • depp_chelsea Chelsea🏴‍☠️ (@depp_chelsea) reported

    @virginmedia Hello sorry aint good enough it's everytime the bill is paid ontime every month yet the amount of issues is unreal use are really starting to let the customers down

  • Ciaran92815413 Ciaran (@Ciaran92815413) reported

    @JimAllister Only in certain areas same with virgin media and if your home broadband goes down due to lineage problems you’re bottom of the list as by owns all the lines

  • Sophie38220444 Sophie (@Sophie38220444) reported

    @virginmedia is there problems with WiFi and TV today as mine has not been working?

  • VirgenmediaCS Vegan_Mercia Customer Services (@VirgenmediaCS) reported

    Betty is out taking a dump so out call centre is down to three people Bare with us Take the SIM card out and blow it. #virginmedia #nofucksgiven

  • ChrisAshton59 Chris Ashton 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ChrisAshton59) reported

    @Zopa @MailOnline I got rid of Netflix when they put the price up. I still have Amazon prime that I paid for the year but may cancel when renewal is due. If I can't get another cracking deal with virginmedia when my contract ends, I'll just get cheapest broadband & stream additional content.

  • CEdvardz The Edvardz (@CEdvardz) reported

    @virginmedia They can’t help hence why I’m supposed to be getting a call back. Apparently no one can arrange a call back. They promise but it never happens.

  • WhatAboutHannah 🐝 (@WhatAboutHannah) reported

    @virginmedia Hi, 60 second reset has not solved the issue

  • abdullahm3211 Abdullah (@abdullahm3211) reported

    @virginmedia Nope no update sure this happened last time too? Well at least I have evidence this time. When I cancel don’t tell me you need your equipment back because I did try.