Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 02/15/2026 18:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • Justine_F1 Justine (@Justine_F1) reported from Cardiff, Wales

    @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

  • Natalieball1984 NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Here we go again. No TV service and the service webpage is down……sighs…..

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

  • paulo1927 Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported from Cardiff, Wales

    @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    @virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia

  • DomSilva2 Dom Silva (@DomSilva2) reported from Cardiff, Wales

    @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke

  • CharlBalcombe Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

  • orangethunder_ Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales

    I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?

  • welshcuriosity Jordan (@welshcuriosity) reported from Cardiff, Wales

    Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ohhiyabecky becky 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸🇺🇦 (@ohhiyabecky) reported

    @virginmedia Hello, it's been awful! Really choppy and slow; I've had to use my mobile data instead of the WiFi. I checked to see if there were any outages apart from TV there appears to be none. What I have done, is I've switched off and on my router which seems to have helped.

  • ECMaidaVale Eleni Chalmers (@ECMaidaVale) reported

    @virginmedia Yes but when I checked my status it said the issue was with TV. Then a link said it was broadband so I’m getting mixed messages and it’s now day THREE. I’m a relatively new customer so no idea if there is an issue with the original installation. I need support from a PERSON

  • MatthewFido Cllr Matthew Fido (@MatthewFido) reported

    @rodwhiting @virginmedia Shocking mate. They can stick their ridiculous price rise as well. If @Plusnet can do me a good deal, I'd go back to them in a heartbeat. Great customer service, usually from someone nice in or around Sheffield.

  • SirettBecky Becky Sirett (@SirettBecky) reported

    @virginmedia I'm desperate for. Support

  • Grem1983 Gremlin1892 (@Grem1983) reported

    @Fifakill_ @virginmedia Whisk Hub you using? I used to have loads of issues before moving to the Hub 4

  • dazlove70 Daz Love⭐️⭐️⭐️⭐️⭐️⭐️ (@dazlove70) reported

    @wieczor19 @virginmedia I’ll be contacting them when I have a spare 48 hours for them to have a human speak to me. Notoriously bad at speaking with their loyal customers. Just can’t afford what they are wanting from me.

  • Michhforsythe Michelle (@Michhforsythe) reported

    Why do @virginmedia put their prices up and then suddenly the Internet just stops working? Also, when there is an issue they make it next to impossible to get through to an actual human being.

  • ALDun1986 It’s All In The Reflexes (@ALDun1986) reported

    @virginmedia can someone reply to my previous question, I replied go the initial response and heard nothing since, Customer service is shockingly bad

  • SamanthaWatkis2 Samantha Watkiss (@SamanthaWatkis2) reported

    @virginmedia Yes it is, apparently complex issue in my area. This is an going issue. Why is this taking 3 days to resolve.

  • ohhiyabecky becky 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇵🇸🇺🇦 (@ohhiyabecky) reported

    @virginmedia Hi, it's still really slow. I just tried to Google search something and reload Twitter and I've had to come on my mobile data again to do it, despite my router being turned off and on again.