Virgin Media outages and service status in Weston-super-Mare, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Weston-super-Mare, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jul 7, 5:36 PM GMT+1.
- Internet (42%)
- Total Blackout (35%)
- Wi-fi (15%)
- TV (8%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Portishead, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 15 hours ago |
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Internet | 2 days ago |
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Internet | 4 days ago |
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Internet | 4 days ago |
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Total Blackout | 5 days ago |
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Total Blackout | 5 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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damian Kerlin ๐ณ๏ธโ๐ (@damianKerlin) reported from Cardiff, Wales@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. โฆand what about that refund, as we are paying for internet which we are not getting?
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Carol Gladwin (@carolgladwin) reported from Nailsea, England@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because Iโve been waiting 3 weeks just to get back into contact with someone!!!
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.
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Hannah Hall (@HanneRuthHall) reported from Cardiff, Wales@virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!
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squeaks (@dodo1960) reported from Cardiff, WalesIt would be easier to get blood out of a stone that get password help from #virginmedia
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MarcB (@555Husker) reported from Cardiff, Wales@virginmedia When will the website be fixed? It has been broken for weeks, ever since you โimprovedโ it.
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Dai John๐ช๐บ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@johndn) reported from Cardiff, WalesShame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC ๐ก
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@virginmedia Your company is awful. Iโve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where ๐๐ customer service skills at best
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia hello Iโve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! Iโve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
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Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales@daisylnaughton @virginmedia Down for me too
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
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cai ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@caialed) reported from Cardiff, Wales@virginmedia why am I paying ยฃ45 a month for my internet to constantly be down
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Jonny Ex ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐ฌ๐ท (@jonny_ex9) reported from Cardiff, WalesFix my internet please, I donโt have the minerals for this tonight @virginmedia
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Paul Burnell (@Paulyb65) reported from Cardiff, Wales@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Conor Swifty (@ConorSwifty) reported@virginmedia Hello Virgin I spoke to a really rude colleague of yours called Clarissa which I phoned up again & spoke to a really nice chap to do a complaint by how she talks & wants people to sign up to a ยฃ154pm contract as she didn't care about helping at all and kept going quite
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๐ฏ๐๐๐๐๐๐๐๐๐ (@Deanobagio) reported@virginmedia And now its down again. This is constant.
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Some-Nick1976 (@Some_Nick1976) reported@virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.
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Stoneycat โ ๐ณ๏ธโ๐๐๐ณ๏ธโโง๏ธ (@stoneycatt) reported@ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?
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Big Kev (@BengalsKevUK) reported@BEAMSEDU @virginmedia Have the same issue
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El LOBO (@MrPigdenLOBO) reported@huckleberrydan @virginmedia Helllllloooooo, this is virgin media, if I could just have your bank account detailssssss, we can sort this right away. Do they have chat support? BT are brilliant for it.
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Rob (@robdrfc4eva) reported@CitizenUddin @virginmedia If he is parked up then whats the issue
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Stephen Cheatley Photo ๐ธ (@Stephencheatley) reported@AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.
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Sonny George (@SonnyGeorgeGB) reported@WeAreOpenreach So now another week goes by where my tenant has no broadband. Iโve also had the same issue with another flat in own in the same block where the engineer unplugged the line to that one and plugged into another. Itโs constant, fix the issues otherwise Iโll move to @virginmedia
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๐ฐ๐ช (@MrLewisVuitton) reported@NtantuNow @virginmedia Switch to @Plusnet . Havenโt had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol