Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Portishead.

City	Problem Type	Report Time
Cardiff	Wi-fi	16 hours ago
Cardiff	TV	1 day ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Peter Gillibrand (@GillibrandPeter) reported 1 minute ago from Cardiff, Wales

  @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

• 
  Behnaz (@behnazakhgar) reported 6 minutes ago from Cardiff, Wales

  @virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.

• 
  Lee Smith/DJ Leekee (@djleekee) reported 17 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 22 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Dania.M (@dma990) reported 25 minutes ago from Cardiff, Wales

  @virginmedia tv box not turning on, tries to start up and then turns back off help pls

• 
  Benjamin Hartrey (@benj8min) reported 25 minutes ago from Cardiff, Wales

  @virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.

• 
  Gareth Jones (@gazthebluebird1) reported 26 minutes ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  David Lloyd (@dave_backwell) reported 31 minutes ago from Backwell, England

  Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

• 
  Kerry Mordey (@KerryMordey) reported 33 minutes ago from Cardiff, Wales

  .@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?

• 
  Moseph Mellars (@stfcjoner1986) reported 41 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  Right Direction (@BackOnTrack__) reported 43 minutes ago from Cardiff, Wales

  @virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 44 minutes ago from Cardiff, Wales

  @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

• 
  Brody (@brodyanderson_) reported 45 minutes ago from Cardiff, Wales

  @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 45 minutes ago from Cathays, Wales

  @virginmedia And if it's 'some customers' it's an awful bloody lot of them!

• 
  ANDREW JUDD (@cardiffrebel) reported 46 minutes ago from Cardiff, Wales

  @virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?

• 
  Christina Macaulay (@macauc01) reported 48 minutes ago from Cardiff, Wales

  @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

• 
  Benjamin Hartrey (@benj8min) reported 50 minutes ago from Cardiff, Wales

  Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.

• 
  Acuharmony-UK (@AcuharmonyUK) reported 51 minutes ago from Clevedon, England

  @virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?

• 
  Ariane (@MissAzzaB) reported 55 minutes ago from Cardiff, Wales

  Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff

• 
  Sam Tempest (@SATempest) reported 59 minutes ago from Cardiff, Wales

  @OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skihippy loves flops (@skihippy) reported 4 minutes ago

  @PeteUK7 @virginmedia When my grandfather died and my dad tried to cancel his phone contract, the company said they needed the written approval of the contract owner. My dad said that this will be difficult because he’s already buried and the grave has a pretty heavy stone cover…

• 
  Jane (@janethebuell) reported 4 minutes ago

  @PeteUK7 @virginmedia Same problem with @skytv. Told them mum had died & wanted account closed. They said "we cannot close the account, we need to talk to the account holder". I repeated she died. I gave up, sent the equipment back & ignored the flurry of demanding emails. Very distressing.

• 
  Manoj Parmar (@MannyParmar) reported 8 minutes ago

  @virginmedia you’ve made no provisions for your vulnerable customers in the LE5 5AA area after a lightning strike took out comms for everyone? Your estimated time to fix has gone from 24 hours to 4th June which is over a week away! How are life line pendants going to work?

• 
  Veena Khetia (@veenakhetia) reported 10 minutes ago

  @PeteUK7 @virginmedia This companies are so bad how are they allowed to bully people with januine reasons for canceling the contract, all they care about fleacing the costumes.

• 
  Jeannie (@jeanniecorby) reported 10 minutes ago

  @virginmedia hey team, any idea when the issues in EX3 / Exeter area will be fixed? Currently have an outage 😭

• 
  the_beeb_23 (@thebeeb_23) reported 11 minutes ago

  @virginmedia a little man from virgin media just rocked up at the door to explore opportunities to get our business back. How poor is the customer relationship software that they don’t have on record that pricing, service and delivery was so bog awful I will never go back?

• 
  End Neoliberalism before it ends us! (@union4me) reported 14 minutes ago

  @PeteUK7 @virginmedia Sorry for your loss & I’m not surprised to see Virgin Media are still an awful company to do business with 25 years after I left them due to their terrible customer service. They deserve to be out of business by now…

• 
  dAve Fletcher 🦉 (@_dAveFletcher_) reported 14 minutes ago

  @virginmedia Maybe it's just premiers that I can't watch, The Bride, The Running Man etc.... I can watch older stuff. That's poor form!

• 
  Rebecca Réva (@AvaniEbony666) reported 19 minutes ago

  @virginmedia What about WIFI or does your boss really don't care?? 3 Weeks without proper service complaints many times and nothings been sorted!! If it isn't then I WILL BE LEAVING Without PAYING THE REMAINDER OF CONTRACT (or if I do it'll be £1 with 3rd part debt collection) I ain't happy

• 
  Giant Leeds Fan (@GiantLeedsFan) reported 19 minutes ago

  @MisfitsWorld20 is it? i'm a virgin media customer , where did you see this mate?