Virgin Media outages and service status in Weston-super-Mare, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Weston-super-Mare, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 15, 11:23 AM GMT+1.
- Internet (43%)
- TV (36%)
- Wi-fi (11%)
- Total Blackout (9%)
- E-mail (2%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Weston-super-Mare, and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 10 hours ago |
|
Cardiff
|
Internet | 1 day ago |
|
Cardiff
|
TV | 1 day ago |
|
Cardiff
|
TV | 1 day ago |
|
Cardiff
|
TV | 1 day ago |
|
Cardiff
|
1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia That's not going to help me reset my password.
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This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cardiff, Wales@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.
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Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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amanda roberts (@amandaroberts10) reported from Cardiff, Wales@virginmedia is there a problem in the CF23 area ... no WiFi??
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Jonny Ex 🏴 🇬🇷 (@jonny_ex9) reported from Cardiff, WalesFix my internet please, I don’t have the minerals for this tonight @virginmedia
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damian Kerlin 🏳️🌈 (@damianKerlin) reported from Cardiff, Wales@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!
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Behnaz (@behnazakhgar) reported from Cardiff, Wales@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media
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squeaks (@dodo1960) reported from Cardiff, WalesIt would be easier to get blood out of a stone that get password help from #virginmedia
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Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
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Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
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Justine (@Justine_F1) reported from Cardiff, Wales@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Jonny Ex 🏴 🇬🇷 (@jonny_ex9) reported from Cathays, WalesImagine my shock that @virginmedia is down AGAIN. Please fix it
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Swansea Jack 🦢 🐶 (@SwanseaSnoopDog) reported@virginmedia It’s been 2 days since my mums tv has been down and no channels - she is 86 and heavily relies on it for entertainment. Any idea when it will be back please?
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Shorty (@ClassicSoulDJ) reportedInstead of spending money on expensive adverts @virginmedia spend it on your customer service and answering the phones - embarrassing bad
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standfreered (@standfreered1) reported@virginmedia is this acceptable treatment of your elderly customers? You have sent, twice, pre contract documents, today, offering her the service for £49 per month
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hellooooooooo (@debski2222) reported@BriefcaseMike @virginmedia I hope it comes back on for you ASAP. That's the trouble with these companies, you're late with a payment and they're all over you. But if they fail to provide service they shrug their shoulders.
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Kylie McVicar (@kylie_mcvicar) reported@virginmedia is yer internet down. I had an engineer out today and now nothing is working tonight? I need help and can’t get help through the other channels.
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Mary Erickson (@MaryEricks51284) reported@DanAaronTaylor @virginmedia had this exact problem and MeganCode fixed it.
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tracy_s (@tracy_s1) reported@virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?
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Oh god it’s me (@Ohgoditsme2) reported@virginmedia what’s happening to your service today, now all sound has gone off. NE30
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Taj (@Taj_B1) reported@virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(
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mark palmer (@MaverickMark) reported@virginmedia over a day of outage on TV. Broadband is awful always. Get message of its & issue with time to fix. You’ve now just moved back multiple times. Current one says will be fixed hours ago. No contact. I guess also won’t compensate the hundreds of thousands hiding from