Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, and Clevedon.

City	Problem Type	Report Time
Cardiff	Internet	9 hours ago
Weston-super-Mare	Internet	16 hours ago
Cardiff	E-mail	2 days ago
Cardiff	Total Blackout	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Wi-fi	2 days ago

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Dylan Lewis (@DesignFourTweet) reported 1 minute ago from Cardiff, Wales

  Passed the street green box with doors totally open and no engineers today and thought this is not good. Sure enough it’s not #VirginMedia and #BT tv totally down #Cardiff 😡

• 
  Glenn Villis (@thebaronvillage) reported 4 minutes ago from Cardiff, Wales

  @virginmedia On the phone 20 mins and cut off . Broadband has been awful for about 6 weeks . Awful company

• 
  Jon Wakefield (@jon_wakefield) reported 10 minutes ago from Locking, England

  @virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill

• 
  DiMarco (@atouchofthomas) reported 13 minutes ago from Cardiff, Wales

  What a nice engineer, superb customer service, friendly and chatty..... only thing is George’s van has broken down outside , he’s doing his paperwork there then popping in for a brew and a crumpet while he waits for recovery 👍🏼@virginmedia

• 
  Leigh Hawkins (@leohawkins123) reported 15 minutes ago from Cardiff, Wales

  16min waiting for someone from virgin to answer the phone to have them hang up takes the piss so no I got to go all the way through the questions again to wait again come on virgin answer you phone @virginmedia

• 
  Beth (@bethanjane22) reported 19 minutes ago from Cardiff, Wales

  When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

• 
  Kristian Brimble (@kristianbrimble) reported 20 minutes ago from Cardiff, Wales

  After calling Linksys, it was 45 mins on the phone with @virginmedia with the agent arguing with me that they can’t help with my hub if it’s in modem mode only for them to pass it on to someone else who changes a setting and asks me to reset. 30 wait for results now.

• 
  Charlie Balcombe (@CharlBalcombe) reported 26 minutes ago from Cardiff, Wales

  @virginmedia ... told to raise a formal complaint. Which I HAVE but I am still waiting for a response for my formal complaint. Honestly, I’m done. I’d like someone to sort this now please.

• 
  Dr Victoria Silverwood (@SilverwoodVS) reported 29 minutes ago from Cardiff, Wales

  @JackoGaz @virginmedia It’s down over the whole city. I broke it out of sheer frustration watching that drivel and spent the third period cooking vegetables rather than continue watching. That’s how serious it was 🥬🥒🥕🥦

• 
  Lowri mifsud (@lowri_mifsud) reported 31 minutes ago from Cardiff, Wales

  @virginmedia would you please rectify the fault at cf235ar asap, been down 24 hours and @WalesRugby is in the morning. You even have an extra hour to do it as the clocks go back! Plus it is my birthday! @richardbranson @WelshRugbyUnion

• 
  Huw (@HuwCCFC) reported 34 minutes ago from Cardiff, Wales

  @virginmedia can you send me your customer service e-mail address please.

• 
  Charlie Balcombe (@CharlBalcombe) reported 35 minutes ago from Cardiff, Wales

  @virginmedia Not sure who we’ve been speaking to for the last day. But they’ve been the most helpful member of staff we’ve had contact with over the last five months. Has not only helped me fix the problem, answered any questions, but is taking my formal complaint further for us.

• 
  Leigh Hawkins (@leohawkins123) reported 42 minutes ago from Cardiff, Wales

  Still another 12 min and nothing time to cancel I think😡@virginmedia

• 
  Ciaran Keohane (@ciaran_keohane) reported 42 minutes ago from Cardiff, Wales

  @virginmedia is actually SHIT

• 
  Chris Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹 (@ObsrvntPheasant) reported 48 minutes ago from Cardiff, Wales

  Tories: “A Government run internet service will be really slow and unreliable with constant outages.” Virgin Media: “Hold my beer!”

• 
  sandra burnett (@sandraburnett3) reported 52 minutes ago from Cardiff, Wales

  @davidcoldwell @SkyJohnnyNelson @TonyBellew @Carl_Froch @mrdavidhaye @PaulMalignaggi @SkySportsBoxing But not on @virginmedia sucks 😡

• 
  Emma Blackburn (@Bridgey21) reported 54 minutes ago from Backwell, England

  @virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed

• 
  Stacey J Hubbard 🐧 (@staceyjhubbard) reported 55 minutes ago from Cardiff, Wales

  @virginmedia It says there's no problems in my area, my hub has the power light on it but the WiFi light isn't on

• 
  Sam / Ratuse 😈 (@Ratuse_) reported 57 minutes ago from Cardiff, Wales

  My internet has been down literally all night what’s going on @virginmedia

• 
  Liam (@liam_oharaccfc) reported 59 minutes ago from Cardiff, Wales

  @virginmedia I pay £40 a month JUST for WiFi!!!! it’s horrendous. Slow, can’t handle streaming a simple Amazon Prime video, and I’m getting charged DOUBLE what I paid originally a few years back! I’ll be phoning to leave Monday morning, £40 is terrible, let alone for poor service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Powell (@Andrewsean85) reported 2 minutes ago

  @virginmedia What a bloody waste of time this was!! Thinking it was broadband when I clearly mentioned mobile!! How many times do I have to say mobile!?I am sick to death of the service I have gotten over the last two days and I think I have to now cancel my direct debits!

• 
  PaulG (@GarmentPaul) reported 4 minutes ago

  @LeePartridge16 @virginmedia VM kept increasing our package prices - refused to offer a better deal when we threatened to cancel - so we cancelled. They then offered us a better deal - we remained cancelled and went to BT. We have never looked back.

• 
  Rodders (@Bag4moi) reported 5 minutes ago

  @LeePartridge16 @virginmedia Cancel them I did when they increased my broadband by 20percent . They then offered me same deal I said no. Now they are badgering me with calls offering me 50 percent off.

• 
  Motorsportmark (@Motorsportmark1) reported 8 minutes ago

  @virginmedia @MoneyTelegraph on behalf of my parents, who have no social media, they were promised a phone adapter by April 1st - it has not arrived. Could someone please help organise this.

• 
  Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒💜💙 (@tosman30) reported 11 minutes ago

  @LeePartridge16 @virginmedia Whoever name is on the contract should cancel.....then the other should open a new contract as a new customer.

• 
  Gemma Waggott (@GemWaggott) reported 12 minutes ago

  @virginmedia Yes if I can speak to someone who can resolve this for me and is up to speed with what the issue is.

• 
  Autumn (@UpnightB) reported 12 minutes ago

  @virginmedia Hi, My WiFi has been in constantly loosing connecting and being slow, I've tired restarting ans checking the service status and everything is 'looks normal: when using the service check page. Can you check to see if any faults are in my area? Postcode: LE33DP

• 
  20thCenturyB0I (@20thCenturyB0I) reported 16 minutes ago

  @virginmedia You know your service is down right???

• 
  Andy bravery (@Andybravery2) reported 17 minutes ago

  @LeePartridge16 @virginmedia If they do maybe you could ask why their customer service is so woeful. The presenter of times radio made a similar comment about them yesterday. Private sector monopolies = epic failure

• 
  Renegade 🌍 (@ladolcevita69) reported 21 minutes ago

  @virginmedia No you haven’t. Intermittently down throughout the whole day which has been badly affected.