Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS23 and BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 06/16/2024 14:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Barry, Penarth, Burnham-on-Sea, Weston-super-Mare, Cardiff, Clevedon and Nailsea.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarry Phone
United KingdomBarry Internet
United KingdomPenarth TV
United KingdomPenarth TV
United KingdomBurnham-on-Sea Internet
United KingdomPenarth TV

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • NifieldPhillip Phillip Nifield (@NifieldPhillip) reported from Cardiff, Wales

    @virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    @Nett13y @virginmedia It’s always internet we’ve had a issue with TV has been fine. Shocking service.

  • Brad7Harrington EyeBallPaul (@Brad7Harrington) reported from Cardiff, Wales

    @virginmedia sort your WiFi out for **** sake 😭😭

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    Good Morning @virginmedia please can you kindly contact me DM or send me your complaints email address please awful service at customer service. #notahqppycustomer

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link

  • tibbo133no David Tibbs (@tibbo133no) reported from Cardiff, Wales

    @virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?

  • simmo_phillips Simon Phillips (@simmo_phillips) reported from Barry, Wales

    @Virgin @virginmedia @virginhelp Worst company in the world! Avoid at all costs!

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @emmalouise_ions @virginmedia @skytv They won't even want to talk to customers. Had same recorded message fobbing you off to the site even though that doesn't help with what I need

  • dmitchell1975 Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales

    @virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    @Nett13y @virginmedia Hi. No never spoke to anyone. Gone to BT.

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia Rebooted and still got the same problem. Can you advise on getting a refund for the above fault ref which has been going on since the 7th of October. Amount on bill is the same do I need to wait for fault to be resolved and is it automatic as told previously?

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?

  • Sionedwards Siôn Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Sionedwards) reported from Cardiff, Wales

    ....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?

  • 23xhannahx Hannah Hughes (@23xhannahx) reported from Cardiff, Wales

    Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartNurse62 Stuart McLauchlan RN 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🏳️‍🌈🇺🇦 (@StuartNurse62) reported

    @virginmedia your service is crap, rubbish, non existent, absolutely knaff. People don’t go to virgin they rob you of money cancelling my service take me to court if you have the *****

  • Rea28 Maria Murphy (@Rea28) reported

    @virginmedia.Complained in writing TWICE about the same issue.Had no TV channels for 3 months yet still being charged. Made numerous calls,spent hours I've followed technical advice, turned the box on and off, asked for an engineer, new box, yet still expected to pay for channels

  • 4he0n3 4he0n3 (@4he0n3) reported

    @virginmedia Going round in circles on phone line. I need an adapter to be sent, i am without a full landline service since the 3/11. Adapter scheduled to arrive 30/11. Minimim 27 days without landline service which i pay for. Terrible "service"/ no compensation from @virginmedia

  • Yellowman71 Yellowman71 (@Yellowman71) reported

    @virginmedia you seem to be down a lot lately. Any reason why we are getting such poor service?

  • SaveBonnyton J Bonnyton 💙 (@SaveBonnyton) reported

    @HackneyOutdoors @virginmedia We haven’t had any updates either and the service page says @virginmedia hoping to fix it by an hour ago. Absolutely appalling communication. Dreadful customer service.

  • darrenstanton Darren Stanton - TV’s Human Lie Detector (@darrenstanton) reported

    @virginmedia I have seriously had enough of your terrible service. Nothing you suggested has worked. The Wifi is literally in the room below and my computer is buffering. Please give me at least some degree of customer service. I would never suggest you as a provider. #poor

  • sim_randell Simon Randell (@sim_randell) reported

    @virginmedia We've reported several times, each time it's been an issue with the signal coming from the green junction box out in the street. Today is the worst it's been.

  • darrenstanton Darren Stanton - TV’s Human Lie Detector (@darrenstanton) reported

    @virginmedia Your companies customer service is disgusting

  • bwood567 Ben (@bwood567) reported

    @virginmedia I’ve read this and because it is on for limited times each day I am not eligible. Due to you not being able to provide the service can I leave my contract early because I need a reliable service and you can not provide this

  • occasionalposts Dan (@occasionalposts) reported

    @virginmedia what is going on in N16? No service for over a day and the estimated time to fix on your site keeps going up