Virgin Media outages and service status in Weston-super-Mare, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Weston-super-Mare, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jun 8, 4:48 PM GMT+1.
- Internet (56%)
- TV (31%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (3%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 and BS23 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 5 days ago |
|
Weston-super-Mare
|
Internet | 7 days ago |
|
Cardiff
|
Total Blackout | 7 days ago |
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Cardiff
|
Internet | 7 days ago |
|
Cardiff
|
Internet | 7 days ago |
|
Weston-super-Mare
|
Internet | 10 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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David Lloyd (@dave_backwell) reported from Backwell, EnglandAppalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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Samantha (@Samanth82113398) reported from Cardiff, Wales@virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!
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Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!
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Justine (@Justine_F1) reported from Cardiff, Wales@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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Jonny Ex 🏴 🇬🇷 (@jonny_ex9) reported from Cathays, WalesImagine my shock that @virginmedia is down AGAIN. Please fix it
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mz f Drennan (@mz_drennan) reported from Cathays, Wales@virginmedia you ,mean the awful service you usually provide is even worse,,
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Carol Gladwin (@carolgladwin) reported from Nailsea, England@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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Simon Hughes (@hugemassiff) reported from Cardiff, Wales@virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
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Hannah Hall (@HanneRuthHall) reported from Cardiff, Wales@virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because I’ve been waiting 3 weeks just to get back into contact with someone!!!
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.
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Acuharmony-UK (@AcuharmonyUK) reported from Clevedon, England@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
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amanda roberts (@amandaroberts10) reported from Cardiff, Wales@virginmedia is there a problem in the CF23 area ... no WiFi??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gothguy (@GothGuyGamer) reported@MartinSLewis Virgin media top tip: If you're close to the end of contract, don't renew. Give them your 30 days notice, When 30 days has elapsed, apply as a new customer with a new email. They won't give you any better deals unless you're a "new" customer
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rebecca ann jarvis (@rebeccaann1989) reportedHey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked
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𝐀𝐥𝐝𝐢 𝐒𝐦𝐚𝐥𝐝𝐢🗨 (@aldismaldi) reported@virginmedia @gblondon1 Until you get problems with the box and they treat you appallingly!!
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Chariots Of Fire (@chariots85) reported@gblondon1 @skytv @virginmedia I made the move at the start of the year. Despite a 1GB BB connection, the WiFi across the house is terrible (and I have 2 boosters!)
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jak cool (@kenshinnnjay) reportedso sad for Tom's stream, and **** Virgin Media
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Terry Hughes (@ctidbluemoon) reported@virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page
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Free I.T. Stafford (@freeITstafford) reported@gblondon1 @skytv @virginmedia All well and good until you get actual problems and need customer service (and you will).
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Keith A Pearson (@keithapearson) reported@gblondon1 @skytv @virginmedia Sorry, mate, but Virgin Media has the worst customer service I've experienced in my 54 years on this planet. They've got over 100,000 reviews on Trustpilot with an average rating of 1.5/5. That should tell you all you need to know. I cannot wait for my contract to end.
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Gavin Lee (@Gav288) reported@virginmedia We moved house 29th May and took our contract with us. Nearly 2 weeks later and we still have no TV services. Spent over 8 hours on the phone since we moved, been told it’s an IT issue but still not resolved. Is the IT guy on holiday?
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Rosie (@RosieLastOf6) reported@virginmedia I’ve had to get my neighbour in to check everything for me, I have mobility issues. Seems to be ok now.