Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Nailsea, Weston-super-Mare, and Portishead.

City	Problem Type	Report Time
Cardiff	Wi-fi	3 days ago
Cardiff	Internet	3 days ago
Cardiff	Total Blackout	5 days ago
Cardiff	Internet	6 days ago
Cardiff	Total Blackout	6 days ago
Cardiff	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Gareth Jones (@gazthebluebird1) reported 1 minute ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 4 minutes ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

• 
  Gill Harrison (@gillih) reported 11 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  Darren Coomber (@Dazc090861) reported 12 minutes ago from Cardiff, Wales

  @virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!

• 
  Jessica Venn (@Jessybell1988) reported 13 minutes ago from Cardiff, Wales

  @virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.

• 
  Dom Silva (@DomSilva2) reported 15 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  mz f Drennan (@mz_drennan) reported 17 minutes ago from Cathays, Wales

  @virginmedia you ,mean the awful service you usually provide is even worse,,

• 
  Steve Mowat (@SteveMowat4) reported 17 minutes ago from Weston-super-Mare, England

  @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

• 
  Dr Chris Inglis (@ChrisSwinglis) reported 18 minutes ago from Penarth, Wales

  @GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.

• 
  Hannah Hall (@HanneRuthHall) reported 21 minutes ago from Cardiff, Wales

  @virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!

• 
  Gareth Thompson (@gareth_thmpsn) reported 27 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Simon Hughes (@hugemassiff) reported 28 minutes ago from Cardiff, Wales

  @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

• 
  Gill Harrison (@gillih) reported 35 minutes ago from Portishead and North Weston, England

  @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

• 
  Right Direction (@BackOnTrack__) reported 37 minutes ago from Cardiff, Wales

  @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

• 
  Ryan Davenport (@Welsh_Saint14) reported 37 minutes ago from Cardiff, Wales

  @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

• 
  Darren Coomber (@Dazc090861) reported 45 minutes ago from Cardiff, Wales

  @virginmedia My original package wasn't due to end until July 22. I've spoken to every department you have, over & over again...I go over the same old explanation with your people every single time & still, nobody in your company will help...I've spoken to over 3 managers & still nothing!!

• 
  David Lloyd (@dave_backwell) reported 52 minutes ago from Backwell, England

  Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

• 
  Jessica Venn (@Jessybell1988) reported 52 minutes ago from Cardiff, Wales

  @virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?

• 
  Benjamin Hartrey (@benj8min) reported 58 minutes ago from Cardiff, Wales

  @virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 59 minutes ago from Cathays, Wales

  @virginmedia It's not intermittent, it's completely down in CF23.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌈april🐾 (@77razr) reported 2 minutes ago

  Im back online. Spent hours troubleshooting our new router which was only doing Ethernet and not wireless. I lug my pc downstairs to check the settings. OUR PRINTED PASSWORD IS MISSING TWO ******* CHARACTERS **** VIRGIN MEDIA **** YOU

• 
  🇮🇪MartinMurphy72 (@MartinMurphy72) reported 5 minutes ago

  @daphmc_ @Rugby_Scoop @virginmedia Not at all 2023 is in the past We have never won a QF so the last QF won’t leave any lasting impression…

• 
  Daisy ****** (@daisylou1972) reported 5 minutes ago

  @trapdoor456 @virginmedia Yes, we’ve got it and I’ve found it way faster, and more reliable than Sky. Haven’t had to go through customer services yet, so can’t comment on that. 12 months in and not even had to reset the router.

• 
  itsu (@itsuu___) reported 9 minutes ago

  The weirdest thing with this virgin media being down if i turn my vpn on twitter will load if i turn it off it wont load

• 
  Jags Arthurson (@JagsArthurson) reported 13 minutes ago

  WARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful

• 
  Robby Yung ⦿⦿⦿ (@viewfromhk) reported 15 minutes ago

  @0xsachi I think "moat" is just a polite way of saying monopoly. First mover advantage builds a brand and customer stickiness, and I think this should be the goal, personally. But all these anti-competitive practices like making cancelling services ridiculously hard (hello @virginmedia ) or walling the garden once you get enough users (hello @facebook Open Graph) should be cracked down on, in my opinion.

• 
  Sam ❤️ 🐈 🐘 (@MrsGuiltyRage) reported 16 minutes ago

  @trapdoor456 @virginmedia Switched in November from BT and we never looked back.

• 
  Teezo’s Lace Wig🍉 (@mayvonbonbon) reported 19 minutes ago

  Since upgrading my hub 5 Virgin Media hub my internet drops every evening. Hub 4 & 3 never dropped and I’m paying like £30 more per month 😶

• 
  G IREL (@TJAYIREL) reported 20 minutes ago

  @virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 21 minutes ago

  @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off