Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 and BS23.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 01/14/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Barry and Clevedon.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.

  • tibbo133no David Tibbs (@tibbo133no) reported from Cardiff, Wales

    @virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?

  • dmitchell1975 Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales

    @virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks

  • Brad7Harrington EyeBallPaul (@Brad7Harrington) reported from Cardiff, Wales

    @virginmedia sort your WiFi out for **** sake 😭😭

  • simmo_phillips Simon Phillips (@simmo_phillips) reported from Barry, Wales

    @Virgin @virginmedia @virginhelp Worst company in the world! Avoid at all costs!

  • NifieldPhillip Phillip Nifield (@NifieldPhillip) reported from Cardiff, Wales

    @virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?

  • Sionedwards Siôn Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Sionedwards) reported from Cardiff, Wales

    ....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    @Nett13y @virginmedia Hi. No never spoke to anyone. Gone to BT.

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?

  • 23xhannahx Hannah Hughes (@23xhannahx) reported from Cardiff, Wales

    Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia Rebooted and still got the same problem. Can you advise on getting a refund for the above fault ref which has been going on since the 7th of October. Amount on bill is the same do I need to wait for fault to be resolved and is it automatic as told previously?

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia They have replied but say i am being transferred because I have a pricing issue

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @emmalouise_ions @virginmedia @skytv They won't even want to talk to customers. Had same recorded message fobbing you off to the site even though that doesn't help with what I need

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    Good Morning @virginmedia please can you kindly contact me DM or send me your complaints email address please awful service at customer service. #notahqppycustomer

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • heartsdesire001 @heartsdesire007 (@heartsdesire001) reported

    @leonagraham @virginmedia Sorry for bombarding you with tweets regarding internet problems, it can be quite lengthy/complex process. Ultimately you may have to bite bullet & wait untiI you get your new provider, if you were staying with Virgin then they’d probs do more to help.

  • kevthegooner Kevthegooner (@kevthegooner) reported

    @virginmedia Hi didn’t advise on what issue is but it’s obviously heat related and an external issue. Checked couple of times and can’t get an earlier appointment. Only been with @virginmedia couple of months. Beginning to look like a big mistake

  • russja64 James Russell (@russja64) reported

    @virginmedia I don't have any broadband service today and your online test couldn't run... before I call for an engineer, are there any known issues in my area W5 3LS?

  • Adam_R_Callan Adam Callan (@Adam_R_Callan) reported

    @virginmedia day 5 of no internet at home and still no one at virgin wants to help - lovely!

  • alexjj_91 Alex (@alexjj_91) reported

    @virginmedia Hello, is there wider issues in Belfast or just my own? Hub started flashing white last night and still no connection after a few restarts

  • InaccurateConc1 Inaccurate Conception (@InaccurateConc1) reported

    @virginmedia yet another day waking up to no internet. Yet again Virgin Media claiming no known issues while downdetector et al show a huge problem. Almost like you try to avoid publicising how hilariously awful your very expensive 'service' is...

  • tonysyoung tony⚒️ (@tonysyoung) reported

    @virginmedia Internet is up now, don't know what time it came back as went to bed at 11.30 last night. TV is OK but then it always is early in the day before it warms up. I'm sure come midday it will be playing up again. We've had issues since early June, had a visit from engineer too.

  • BLOOD202 Stephen (@BLOOD202) reported

    @virginmedia Working now but seems to drop out every evening since Friday.. Wifi off some tv features not working but on at min

  • MooreBubbles Bubbles Moore (@MooreBubbles) reported

    @virginmedia Still no service. My postcode is BR2 8BH

  • liam_mp3 𝐿𝒾𝒶𝓂 (@liam_mp3) reported

    @virginmedia so my internet went down some time yesterday after noon, and now it’s partially working and i can’t do anything? And keeps cutting out