Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 03/25/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry and Weston-super-Mare.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • Sionedwards Siôn Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Sionedwards) reported from Cardiff, Wales

    ....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?

  • Brad7Harrington EyeBallPaul (@Brad7Harrington) reported from Cardiff, Wales

    @virginmedia sort your WiFi out for **** sake 😭😭

  • tibbo133no David Tibbs (@tibbo133no) reported from Cardiff, Wales

    @virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.

  • NifieldPhillip Phillip Nifield (@NifieldPhillip) reported from Cardiff, Wales

    @virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia Rebooted and still got the same problem. Can you advise on getting a refund for the above fault ref which has been going on since the 7th of October. Amount on bill is the same do I need to wait for fault to be resolved and is it automatic as told previously?

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    Good Morning @virginmedia please can you kindly contact me DM or send me your complaints email address please awful service at customer service. #notahqppycustomer

  • WildthingJ74 Johnathan Williams (@WildthingJ74) reported from Cardiff, Wales

    @emmalouise_ions @virginmedia @skytv They won't even want to talk to customers. Had same recorded message fobbing you off to the site even though that doesn't help with what I need

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    @Nett13y @virginmedia It’s always internet we’ve had a issue with TV has been fine. Shocking service.

  • emmalouise_ions Emma Ions (@emmalouise_ions) reported from Cardiff, Wales

    @Nett13y @virginmedia Hi. No never spoke to anyone. Gone to BT.

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.

  • 23xhannahx Hannah Hughes (@23xhannahx) reported from Cardiff, Wales

    Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link

  • simmo_phillips Simon Phillips (@simmo_phillips) reported from Barry, Wales

    @Virgin @virginmedia @virginhelp Worst company in the world! Avoid at all costs!

  • dmitchell1975 Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales

    @virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • G17LNG !!!Girling!!! (@G17LNG) reported

    @virginmedia I check and there’s never any issues shown

  • gbsmithk Keith smith (@gbsmithk) reported

    @virginmedia There are no Virgin services at my new address. My old move date was 16th March. It is now 23rd March. I used your automated service to reschedule but it didn't work I guess.

  • Chloow_ Chloe Gilson (@Chloow_) reported

    @virginmedia I’ve tried phoning multiple times as I am moving house to an area where you don’t cover and every time I’m on hold for 30+ minutes and then get cut off? How am I supposed to cancel?

  • gbsmithk Keith smith (@gbsmithk) reported

    @virginmedia I rescheduled my house move date for later using your automated service but you've disconnected my today already. I'm now told it's 72 hours to get back online. Try to find somewhere to complain to and your website says "Nothing to see here". Very poor.

  • Alvarito Alvaro Munoz-Aycuens (@Alvarito) reported

    @virginmedia No change, is still down and the same update on all your channels. Can I know when exactly the engineer is expected from here to the 20/03 16:00 when the fault deadline is? Need to know how much to pay for extending the mobile data to keep working #virginfail #virginmediadown

  • PegWhitton Megan Whitton (@PegWhitton) reported

    @virginmedia No. They haven’t. I asked to be called by 10am and so far have only had a call from someone about my complaint who offered no solution (not even temp) and when I asked to be transferred to someone who could assist, put me on hold and then dropped the call. I won’t be ringing back

  • nigomurr93 Nicola (@nigomurr93) reported

    @virginmedia is it only me or there is not connection in north London? Again terrible service

  • zoebartlett Zoe Bartlett (@zoebartlett) reported

    @virginmedia I have and the advisor could not help me (after 40 mins) and said he would get a manager to call back as there are no managers to talk to. This was over a week ago. There is no point me calling to be told the same. This is just getting ridiculous now, very stressful and upsetting

  • juliette_savage Juliette Savage (@juliette_savage) reported

    @virginmedia I’ve been trying to cancel my contract since Monday. I have spoken to 7 different people and been hung up on twice. Can someone please help!

  • SteveWasteney Steve (@SteveWasteney) reported

    @virginmedia One replacement 'hub 3' later and all OK now. A little disturbed that this was in part due to the practice of using referbished equipment even for first time installation? It has taken a few years to end up faulty and has been replaced by a refer. Maybe time to issue hub 4's