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Virgin Media outages and service status in Weston-super-Mare, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Weston-super-Mare, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 8, 4:48 PM GMT+1.
  • 78% Internet (78%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)
  • 5% E-mail (5%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 and BS23 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, and Clevedon.

CityProblem TypeReport Time
Cardiff Internet 6 days ago
Weston-super-Mare Internet 8 days ago
Cardiff Total Blackout 8 days ago
Cardiff Internet 8 days ago
Cardiff Internet 8 days ago
Weston-super-Mare Internet 11 days ago

Nearby cities with recent reports

Cardiff

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported from Cathays, Wales

    @virginmedia It's not intermittent, it's completely down in CF23.

  • RobertPeledie
    Rob Peledie (@RobertPeledie) reported from Weston-super-Mare, England

    @virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting

  • gazthebluebird1
    Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

  • dave_backwell
    David Lloyd (@dave_backwell) reported from Backwell, England

    She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

  • Samanth82113398
    Samantha (@Samanth82113398) reported from Cardiff, Wales

    @virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

  • macauc01
    Christina Macaulay (@macauc01) reported from Cardiff, Wales

    @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

  • Jessybell1988
    Jessica Venn (@Jessybell1988) reported from Cardiff, Wales

    @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported from Cathays, Wales

    @virginmedia And if it's 'some customers' it's an awful bloody lot of them!

  • BackOnTrack__
    Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!

  • MissAzzaB
    Ariane (@MissAzzaB) reported from Cardiff, Wales

    Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff

  • dma990
    Dania.M (@dma990) reported from Cardiff, Wales

    @virginmedia tv box not turning on, tries to start up and then turns back off help pls

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

  • stfcjoner1986
    Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales

    Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

  • BackOnTrack__
    Right Direction (@BackOnTrack__) reported from Cardiff, Wales

    @virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!

  • roseall87907765
    rose allen (@roseall87907765) reported from Cathays, Wales

    @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

  • djleekee
    Lee Smith 🌻 (@djleekee) reported from Cardiff, Wales

    @virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ACaldwell68074
    Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported

    @O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.

  • silestanix
    Mr H (@silestanix) reported

    @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

  • Lyndzii
    Lyndzi Hamilton (@Lyndzii) reported

    @virginmedia requested delivery date and new contract start date to be 28th July. You’ve now sent a text and told my internet provider that I want to start it on 29th June which will incur me a fee. Can you fix this please?

  • the_geeker
    J (@the_geeker) reported

    @kelly_owls @virginmedia They are horrendous. Took me about 2 hours to cancel mine a few years and it still haunts me. Horrendous company

  • BroadlandPirate
    Norfolk1850. 🏴‍☠️ (@BroadlandPirate) reported

    @gblondon1 @skytv @virginmedia Same with the AA. Stay with them & your payment doubles. Moved to the RAC as new customer. Next year I'll move back to the AA as a new customer.

  • andreac14064810
    andrea crosby (@andreac14064810) reported

    @virginmedia shocking service on chat a hr cut of twice money can’t but you bad service every time ,

  • epwhamilton
    Edward Hamilton (@epwhamilton) reported

    @AniaSowinski @virginmedia @djraw123 Yes, I've got that... Even though sorry have told me explicitly that there's an issue in the wider area

  • Keith_Bredrin
    Keith (@Keith_Bredrin) reported

    @gblondon1 @skytv @virginmedia Sky don't answer the phone when you want to cancel. Their sales team claim they can't put you through either. Cretins.

  • jokerefc
    JOKEREFC (@jokerefc) reported

    @gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision

  • andrewstevo39
    Drew Stevo (@andrewstevo39) reported

    @gblondon1 @skytv @virginmedia Yeh its a shame Sky dont reward loyal customer with cheaper TV and broadband. Fantastic offers for new customers but totally agree, loyalty should be rewarded