1. Home
  2. Companies
  3. Virgin Media
  4. Weston-super-Mare
Virgin Media

Virgin Media outages and service status in Weston-super-Mare, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Weston-super-Mare, including 3 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
  • The most recent signal from this area was received Jul 16, 2:23 PM GMT+1.
  • 40% Total Blackout (40%)
  • 35% Internet (35%)
  • 20% Wi-fi (20%)
  • 5% TV (5%)

The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Nailsea, Weston-super-Mare, and Portishead.

CityProblem TypeReport Time
Cardiff Internet 46 minutes ago
Cardiff Total Blackout 21 hours ago
Cardiff Internet 24 hours ago
Cardiff Total Blackout 2 days ago
Cardiff Total Blackout 2 days ago
Cardiff Total Blackout 3 days ago

Nearby cities with recent reports

Cardiff

10 recent signals

46 minutes ago
Nailsea

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • philscully
    𝗣S. (@philscully) reported from Cardiff, Wales

    @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

  • carolgladwin
    Carol Gladwin (@carolgladwin) reported from Nailsea, England

    @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

  • paulo1927
    Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported from Cardiff, Wales

    @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

  • jonny_ex9
    Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported from Cardiff, Wales

    Fix my internet please, I don’t have the minerals for this tonight @virginmedia

  • Natalieball1984
    NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales

    @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

  • gazthebluebird1
    Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia That's not going to help me reset my password.

  • rhysforan
    rhysforan (@rhysforan) reported from Cardiff, Wales

    @virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.

  • caialed
    cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported from Cardiff, Wales

    @virginmedia why am I paying £45 a month for my internet to constantly be down

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    Another day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.

  • roseall87907765
    rose allen (@roseall87907765) reported from Cathays, Wales

    @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

  • unclewilco
    Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, Wales

    Been lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

  • FindlayEquality
    Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported from Cathays, Wales

    @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported from Cathays, Wales

    @virginmedia It's not intermittent, it's completely down in CF23.

  • paulo1927
    Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported from Cardiff, Wales

    @virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?

  • SATempest
    Sam Tempest (@SATempest) reported from Cardiff, Wales

    @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

  • GillibrandPeter
    Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales

    @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

  • benj8min
    Benjamin Hartrey (@benj8min) reported from Cardiff, Wales

    @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

  • Carl_E88
    This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported from Cardiff, Wales

    @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BylesNicola
    Nicola Byles (@BylesNicola) reported

    @virginmedia we cannot watch the football due to your poor service! This is unacceptable!

  • leonfleming
    Leon Fleming (@leonfleming) reported

    @virginmedia I've just sent you a DM about my virgin 360 box. Please help.

  • brummiedebz
    Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported

    @virginmedia I mean it seems like quite a few places are having the same issue

  • shaunmc1consult
    Shaun McCarthy (@shaunmc1consult) reported

    @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

  • DeniseSwif5
    Denise Swif5 (@DeniseSwif5) reported

    Virgin media Day 11 service restored after 8pm and 15 minutes later....... poof gone. Today is day 12 with no service #joke

  • jemonthesofa
    Jem (@jemonthesofa) reported

    @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

  • MakelyStudio
    Ali@Makely (@MakelyStudio) reported

    the thing AI has never once been able to do is walk into a room, understand the real problem before anyone's articulated it, and make a call that changes the direction of the product. I've done that at Sky, Virgin Media, NatWest and Citibank. that's still the job. and it always will be.

  • keithapearson
    Keith A Pearson (@keithapearson) reported

    @virginmedia @jackmanflash Spoiler: They won't help. They never do.

  • shuseihayakawa
    𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported

    @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

  • CityVicks
    Vicky (@CityVicks) reported

    @jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!