Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Barry |
Internet | |
| Barry |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
-
billy💫
(@billxm1) reported
from
Cardiff, Wales
@virginmedia soooo over virgin wifi in cathays, can’t go longer than 10 mins without it going down and the website constantly says there’s an issue in the area that’s ‘soon to be fixed’ omfg rahhh
-
David Oliver
(@davidtoliver) reported
from
Cardiff, Wales
@virginmedia What’s your customer service telephone number? Can’t find one anywhere. Don’t want a “Message Bot” - I want a human to sort out our problem. Wife’s a GP trying to provide patient care from home -can’t because of broadband problems. Don’t tell me to reset the router!!
-
Huw
(@HuwCCFC) reported
from
Cardiff, Wales
@AndyDerricott @virginmedia If you're looking for some help from @virginmedia, good luck! Their customer support is non-existant.
-
Peter Williams
(@meribelman) reported
from
Penarth, Wales
@virginmedia I would happily self serve online, via a browser or app, as you incessantly encourage me to do, but when the page says “oops something went wrong, we’re unable to change your package online”, its very frustrating. @O2 will help you soon!
-
Dan Mitchell
(@dmitchell1975) reported
from
Cardiff, Wales
@virginmedia problems all day with BB. Have rung twice, been cut off when call was transferring. Working from home is challenging today!!
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia I followed the steps there is nothing wrong with the equipment and it doesn't list anything wrong in the area however at the times it goes down other people with virgin in the area who I know also experience the same issues
-
ʇǝʇ🖤
(@TetDavis) reported
from
Cardiff, Wales
Pay £25 to watch the boxing and its freezing and stopping ever few minutes!? @virginmedia this is **** #JoshuaPulev
-
Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia @markgoldbridge @lawrence_bury Avoid at all cost’s! A terrible company!
-
Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia Avoid at all cost’s! A terrible company!
-
James
(@jamesbrinning) reported
from
Cardiff, Wales
@virginmedia hey guys, are you having issues with your broadband service around roath in cardiff (Cf24)? Our download speed appears to be okay but upload is non existent?
-
James Clark
(@James76clark) reported
from
Cardiff, Wales
@virginmedia Having text the number you gave me, they referred me back to the technical phone number as they cannot help! So, let’s get back on the phone for the 3rd hour, in the hope I don’t get cut off, again! #shambles
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia Yes it seems to go down at random times throughout the day usually late morning and during the evening
-
James Clark
(@James76clark) reported
from
Cardiff, Wales
Trying to get through to @virginmedia for an hour, only to then be cut off once being transferred! Poor show! Desperate to speak to someone as we have had our cables cut by resurfacing works!! 😡😡
-
Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@virginmedia worst company in the world! Still won’t cancel my contract and charging me! In the hands of Citizens advice now and then the Police!
-
Julian Evans
(@julianevans11) reported
from
Cardiff, Wales
@virginmedia The complaint is with VIRGIN not BT! They have stopped it their end but Virgin still need to cancel this. Do you know your job????
-
cheryl
(@cherylockerby) reported
from
Penarth, Wales
@virginmedia I will do and am hoping by then it will be 100% perfect. My neighbours and I are pretty fed up especially at the tv service keeps going off too
-
Soozles 🏴
(@soozles_) reported
from
Barry, Wales
@virginmedia and the signal on box office has gone again! Bloody ridiculous 😡
-
bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@bluebirdchapo @WezTucker @virginmedia Don’t try Bt worst in the world for internet I’ve had it twice when I moved. Internet wouldn’t pull your hat off absolute shite they actually gave me compensation. plus all these newish companies offering great deals are shite as they all use Bt lines.
-
Alison Crichton
(@AlisonCrichton) reported
from
Nailsea, England
@virginmedia Done all that messaging service was useless.
-
Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia That status page states there are no issues, the issues are apparently the walls in my house and my neighbours electrics even though it's been fine for the last 18 months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Marcus Carter-Adams
(@MCAMusicMD) reported
@virginmedia My wayleave permission issue was sorted, and now there’s an error that keeps causing an issue. I have no more detail than that, and we progressed to this stage on Friday, where I was told 24 hours, then again Monday 24 hours, then yesterday 24 hours again. Bit ridiculous…
-
Jonathan Creaser (M0XXJ)
(@jonathancreaser) reported
Hi @Virginmedia after several days of my landline not working, it's miraculously started to work again despite a visit from your engineer not due until this Saturday. Your IVR is awful. How do I get to speak to someone about getting a credit on my account for no landline service?
-
Justine
(@Justine_F1) reported
@virginmedia I flagged it up to your agent as the telephone staff were not aware of your issue.
-
Sumedha Basu
(@enabasu) reported
@littleclibe @virginmedia The 12th December deadline is only an assurance from their customer service. The VM online service/fault update portal says nothing for LS6. I live in a basement flat. I don't even have strong mobile signals to work on hotspot. What are we supposed to do?
-
Justine
(@Justine_F1) reported
@virginmedia The on line payment flagged up 'You were having tech issues' this directed me to call 0800 52 1107 (I think it said) rang that.. paid via that service but then that stated 'you were having issues'. Stayed on the line to agent who then informs me the payment went through . .
-
Clive
(@littleclibe) reported
@virginmedia @enabasu We are also having the same issue in LS6 just spoken to "customer service" who are now saying won't be fixed until the 12th Dec. As a person who works from home this is unacceptable @virginmedia
-
Marcus Carter-Adams
(@MCAMusicMD) reported
@virginmedia Still no closer to getting my order processed - been told ‘to wait’ by more call agents than you can imagine, all of whom are unable to actually progress my order. Do the ‘back-room’ staff actually exist? If so, why does it take over a week to resolve a simple issue.
-
thank you miura
(@jellyfishpond) reported
@virginmedia As other people in the area have pointed out, it’s not actually showing up in your site that there is an issue despite the problem being ongoing since Sunday night
-
Para
(@ParaSightPlays) reported
@virginmedia The answer is the fact that external cabling work to enable the service just simply wasn't done, with no explanation as to why (for a month). And as a result I have to wait another month for it to be done again. It's absurd.
-
Vonnie
(@vonnieface) reported
@virginmedia The original was pixelated and freezing. New box now@stuck in welcome screen no luck on phone engineer for a third time coming Monday but that’s another week with no service and months of crap service in the past. #lastchance