Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, and Weston-super-Mare.

City	Problem Type	Report Time
Cardiff	Total Blackout	6 hours ago
Cardiff	Internet	4 days ago
Cardiff	Internet	4 days ago
Cardiff	Internet	4 days ago
Cardiff	Total Blackout	4 days ago
Cardiff	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  Darren Coomber (@Dazc090861) reported 1 second ago from Cardiff, Wales

  @virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!

• 
  sarah dobson (@dobbo79) reported 2 minutes ago from Cardiff, Wales

  @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

• 
  rose allen (@roseall87907765) reported 14 minutes ago from Cathays, Wales

  @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

• 
  Rob Downer (@NobbyD27) reported 15 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia Cancel the contract and go to Sky

• 
  𝗣S. (@philscully) reported 15 minutes ago from Cardiff, Wales

  @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

• 
  Sam Tempest (@SATempest) reported 26 minutes ago from Cardiff, Wales

  @virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?

• 
  Dom Silva (@DomSilva2) reported 27 minutes ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  Stuart Ropke (@stuart_chc) reported 28 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  Jonny Ex (@jonny_ex9) reported 29 minutes ago from Cardiff, Wales

  Fix my internet please @virginmedia

• 
  Dr Chris Inglis (@ChrisSwinglis) reported 30 minutes ago from Penarth, Wales

  @GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.

• 
  Tim Burns (@TimmyGrunt) reported 36 minutes ago from Cardiff, Wales

  Anyone suffering internet outage from @virginmedia ??

• 
  Jordan (@welshcuriosity) reported 41 minutes ago from Cardiff, Wales

  Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

• 
  Kerry Mordey (@KerryMordey) reported 43 minutes ago from Cardiff, Wales

  .@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?

• 
  amanda roberts (@amandaroberts10) reported 43 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

• 
  Ritch Zablan (@blue_murdock) reported 44 minutes ago from Cardiff, Wales

  @virginmedia … is there network cover problem here cardiff now?

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 45 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Rob Downer (@NobbyD27) reported 47 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end

• 
  Dom Silva (@DomSilva2) reported 53 minutes ago from Cardiff, Wales

  @virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?

• 
  Gill Harrison (@gillih) reported 53 minutes ago from Portishead and North Weston, England

  @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

• 
  Samantha (@Samanth82113398) reported 53 minutes ago from Cardiff, Wales

  @virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lord Lee Harding (@leeharding1980) reported 6 minutes ago

  @virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?

• 
  Darren (Dazza) (@scouse9000) reported 10 minutes ago

  @CheekyVic @virginmedia Yes I would totally agree with that! I had to get in touch with one of the directors to sort my account out! She waved the massive bill if I dropped my complaint!! We had closed the account 5 months before that! Shocking customer service!!

• 
  Connor gower (@Connorgower3) reported 12 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Simon Forsyth 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@superbairn) reported 15 minutes ago

  @virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.

• 
  Nim O'Hall (@nimohally) reported 17 minutes ago

  @virginmedia i’ve called your customer service twice, your mobile coverage is so bad that I’ve had it hang up on me twice and then your AI agent hung up on me, when I asked to get through to an actual person

• 
  Stephen Maddock (@stephenm68) reported 17 minutes ago

  Day 35 of absolutely no services from @virginmedia and no useful information about when/if the outage in our area will ever get fixed. Let’s hope that @guardian Consumer Champions will look into this - I’ve just written to them. @Ofcom

• 
  Escape to the Garden (@JanetsEscapades) reported 18 minutes ago

  @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

• 
  Ken Bar Low (@OldPeopleFine) reported 27 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  Campfire Gin (@campfiregin) reported 27 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  LivingSage (@LivingSage2) reported 30 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it