Virgin Media outages and service status in Weston-super-Mare, England

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Weston-super-Mare, England

The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, Portishead, and Clevedon.

City	Problem Type	Report Time
Cardiff	Total Blackout	15 hours ago
Cardiff	Internet	2 days ago
Weston-super-Mare	Internet	4 days ago
Cardiff	Internet	4 days ago
Cardiff	Total Blackout	5 days ago
Cardiff	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

• 
  damian Kerlin 🏳️‍🌈 (@damianKerlin) reported 48 seconds ago from Cardiff, Wales

  @virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?

• 
  Carol Gladwin (@carolgladwin) reported 9 minutes ago from Nailsea, England

  @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

• 
  Sam Tempest (@SATempest) reported 13 minutes ago from Cardiff, Wales

  @virginmedia Yep. Just been on hold for 1 hour 3 minutes and as soon as I got through it cut off. Sent multiple follow up WhatsApp messages and still nothing. You really need to sort out your customer service because I’ve been waiting 3 weeks just to get back into contact with someone!!!

• 
  Gill Harrison (@gillih) reported 15 minutes ago from Portishead and North Weston, England

  @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

• 
  Hannah Hall (@HanneRuthHall) reported 18 minutes ago from Cardiff, Wales

  @virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!

• 
  squeaks (@dodo1960) reported 29 minutes ago from Cardiff, Wales

  It would be easier to get blood out of a stone that get password help from #virginmedia

• 
  MarcB (@555Husker) reported 29 minutes ago from Cardiff, Wales

  @virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 29 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  Gareth Thompson (@gareth_thmpsn) reported 38 minutes ago from Cardiff, Wales

  @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

• 
  Ryan Davenport (@Welsh_Saint14) reported 38 minutes ago from Cardiff, Wales

  @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

• 
  David Lloyd (@dave_backwell) reported 39 minutes ago from Backwell, England

  She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

• 
  Sam Tempest (@SATempest) reported 39 minutes ago from Cardiff, Wales

  @virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks

• 
  Gill Harrison (@gillih) reported 41 minutes ago from Portishead and North Weston, England

  @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

• 
  Moseph Mellars (@stfcjoner1986) reported 44 minutes ago from Cardiff, Wales

  @daisylnaughton @virginmedia Down for me too

• 
  Right Direction (@BackOnTrack__) reported 45 minutes ago from Cardiff, Wales

  @virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.

• 
  cai 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@caialed) reported 46 minutes ago from Cardiff, Wales

  @virginmedia why am I paying £45 a month for my internet to constantly be down

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 46 minutes ago from Cardiff, Wales

  Fix my internet please, I don’t have the minerals for this tonight @virginmedia

• 
  Paul Burnell (@Paulyb65) reported 49 minutes ago from Cardiff, Wales

  @virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!

• 
  Charl Balcombe (@CharlBalcombe) reported 50 minutes ago from Cardiff, Wales

  @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

• 
  Jonny Ex (@jonny_ex9) reported 59 minutes ago from Cardiff, Wales

  Fix my internet please @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Conor Swifty (@ConorSwifty) reported 8 minutes ago

  @virginmedia Hello Virgin I spoke to a really rude colleague of yours called Clarissa which I phoned up again & spoke to a really nice chap to do a complaint by how she talks & wants people to sign up to a £154pm contract as she didn't care about helping at all and kept going quite

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 11 minutes ago

  @virginmedia And now its down again. This is constant.

• 
  Some-Nick1976 (@Some_Nick1976) reported 13 minutes ago

  @virginmedia It happens almost every evening from around 8pm to 9.30pm. It is also quite poor on a Sunday afternoon for a number of hours.

• 
  Stoneycat ≅ 🏳️‍🌈💚🏳️‍⚧️ (@stoneycatt) reported 13 minutes ago

  @ClaimDeparx7p0 No chance. Making a fake account to try and get info out of people trying to fix a problem is pretty ******. Are you aware they are doing this @virginmedia ?

• 
  Big Kev (@BengalsKevUK) reported 13 minutes ago

  @BEAMSEDU @virginmedia Have the same issue

• 
  El LOBO (@MrPigdenLOBO) reported 14 minutes ago

  @huckleberrydan @virginmedia Helllllloooooo, this is virgin media, if I could just have your bank account detailssssss, we can sort this right away. Do they have chat support? BT are brilliant for it.

• 
  Rob (@robdrfc4eva) reported 15 minutes ago

  @CitizenUddin @virginmedia If he is parked up then whats the issue

• 
  Stephen Cheatley Photo 📸 (@Stephencheatley) reported 15 minutes ago

  @AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.

• 
  Sonny George (@SonnyGeorgeGB) reported 18 minutes ago

  @WeAreOpenreach So now another week goes by where my tenant has no broadband. I’ve also had the same issue with another flat in own in the same block where the engineer unplugged the line to that one and plugged into another. It’s constant, fix the issues otherwise I’ll move to @virginmedia

• 
  🇰🇪 (@MrLewisVuitton) reported 20 minutes ago

  @NtantuNow @virginmedia Switch to @Plusnet . Haven’t had a single outage in 2 years sine watching. With Virgin it happened twice in 6 months of joining lol