Virgin Media outages and service status in Weston-super-Mare, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Weston-super-Mare, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 21, 5:50 PM GMT+1.
- Internet (68%)
- Wi-fi (16%)
- TV (8%)
- E-mail (4%)
- Total Blackout (4%)
The latest reports from users having issues in Weston-super-Mare come from postal codes BS22 and BS23 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Weston-super-Mare, England
The most recent Virgin Media outage reports came from the following cities: Cardiff, Weston-super-Mare, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Ed Morris (@edmorrispt) reported from Cardiff, WalesWifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.
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Ritch Zablan (@blue_murdock) reported from Cardiff, Wales@virginmedia … is there network cover problem here cardiff now?
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!
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Chloe coy (@Chloe_coy_) reported from Penarth, Wales@virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!
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Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
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Peter Gillibrand (@GillibrandPeter) reported from Cardiff, Wales@virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.
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Benjamin Hartrey (@benj8min) reported from Cardiff, WalesAnother day in the life of a @virginmedia customer. TV showing fault. Ran online diagnostics, didn't fix. Site says to call. Call. Go through menu, TV, fault... sends me a text with a link to online diagnostics, says "thanks for calling" and hangs up. Worst. Company. Ever.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks
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Paul 🏴 (@paulo1927) reported from Cardiff, Wales@virginmedia as a former TV customer, now just broadband, I want to reconnect a TV package. I already have 3 boxes in my house can they not be just reconnected instead of sending my out a box?
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Jonny Ex 🏴 🇬🇷 (@jonny_ex9) reported from Cathays, WalesImagine my shock that @virginmedia is down AGAIN. Please fix it
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Dave T (@fin_father) reported from Weston-super-Mare, England@thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, WalesAlleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England@virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺 (@ivinsp) reported from Cardiff, Wales@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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rhysforan (@rhysforan) reported from Cardiff, Wales@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aldo (@ukaldo2) reported@virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget
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Leio Lee (@afshin71943097) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Råêl (@Rael571) reported@SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia 2: you contact Virgin through their App and they tell you it will take another 4 or 5 days for an engineer to "visit" when you have nowt !!! You raise a complaint to be told a manager will get back to you within 24 /48 HOUR Please share this with @virginmedia
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Teds (@Tedtalks13) reported@virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk
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Taz (@AppleTerence) reported@virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?
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MrsHoustie🏴 (@Houstie1886) reported@virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.
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Gloucester Glass (@gloucesterglass) reported@virginmedia Yes, it said issues with broadband and tv, but it’s been 3 consecutive days now. Plus like I said I can’t get mobile signal and I don’t live in the middle of nowhere so dependent on wifi calls unfortunately.
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Jackson (@shadd4p) reported@Kirsty_x85 @virginmedia it's just a leaflet you retard.
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John Bhoy Walton (@walton_bhoy) reported@virginmedia Intermittent signal again in ML5 area again this is shocking there clearly an issue some where that is not getting fixed its happening every week.