Virgin Media Outage Report in Weston-super-Mare, North Somerset, England
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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Weston-super-Mare, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Barry, Cardiff, Weston-super-Mare and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV | |
| Weston-super-Mare |
Internet | |
| Barry |
TV |
Community Discussion
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Virgin Media Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@virginmedia After being a mobile customer for 10 years I have cancelled.
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Dean Conway
(@DeanConway1) reported
from
Cardiff, Wales
@virginmedia your customer service is a joke!!
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Ann-Marie B 🧜🏻♀️💃🏻🎓⭐️
(@cardiffsworker) reported
from
Cardiff, Wales
@virginmedia omg going to miss @C4Gogglebox no C4 on virgin media #help
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia I shared the screen prints of what they said. No attempt was made to diagnose or resolve. Only to sell boosters despite me advising them I have major WiFi issues. I’ve kept all the messages and you did bring but try to con me out of more money. And now you call me a liar!!
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
Worst customer service in the world. No attempt to diagnose or resolve an issue. Just try to upsell! #awful #broadband #virginmedia
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Steve Humphreys #FBPE
(@bighumphs) reported
from
Cardiff, Wales
@virginmedia more crap service - this time with your mobile network
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Shane
(@gingio) reported
from
Cardiff, Wales
Another poor show from @virginmedia. They’re going downhill...
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Charles
(@charliewong87) reported
from
Cardiff, Wales
Yo wag1 @virginmedia mans phone is down, it’s been hours
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia It’s supposed to be a 100Mbps service but it’s rarely at that speed. No WiFi in the kitchen (5meters away) and in the bedrooms upstairs. It’s th worst WiFi I’ve had in years. Kids can’t use PS4 in the room directly next to the one with the router in it.
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia It’s always this poor. Just a poor service from you. Completely inconsistent and the WiFi is a joke. A reboot makes no difference.
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia I shall be raising a complaint yes. No attempt to find out if the router is faulty, just trying to sell more services. You have failed to deliver against your contract and the customer service is shocking. My complaint shall go to OFCOM also @Ofcom
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@preospurs @virginmedia They’re in breach of their contract with the service so I will have a right to cancel.
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Matthew Swindlehurst
(@MJSwindlehurst) reported
from
Cardiff, Wales
@jordanjaylam @virginmedia @richardbranson 6 engineers out and 2 WiFi box later and still not working Jordan, a quite atrocious customer service
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Louis Mertens
(@LouisPMertens) reported
from
Cardiff, Wales
1/2 My exp. with @VirginMedia has been a farce involving incorrect contract lengths, engineers insisting my package can't be installed bc customer service sold me a service that doesn't exist, phone calls from Virgin saying the engineers are wrong...
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Camper Than ⛺⛺⛺
(@Magadocious82) reported
from
Cardiff, Wales
@virginmedia Shit! I meant to say chewing gum, but I hit the wrong button, because I was walking with my phone!
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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daniel james lewis
(@pontyboi) reported
from
Cardiff, Wales
@virginmedia I have called this number twice but am still awaiting a further call back. It is shocking that a company can charge such high fees especially as I was told when taking the contract moving house would not cause any issues. If you would wish to call me directly please dm me.
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Sheila Duers#GermanyPlus
(@SheilaDuers) reported
from
Cardiff, Wales
@virginmedia Never watched either and never will.
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Arty Hen Party
(@HenLifeModelGuj) reported
from
Cardiff, Wales
@keeleyscorner @AngieCQuinn @virginmedia Virgin is fine on the whole. It uses the EE network
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Matthew Swindlehurst
(@MJSwindlehurst) reported
from
Cardiff, Wales
@jordanjaylam @virginmedia @richardbranson I am experiencing the same problem Jordan. Pay £3 a month extra for boosters that don’t work, as well as WiFi that doesn’t connect to all the rooms, liberty! Hope your problem gets resolved soon.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shoaib Akhtar
(@shoaibmma) reported
@virginmedia rudest customer services ever
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Huw Barrett
(@huwbarrett) reported
Loving the price hike on @virginmedia going up then internet going down #workingfromhome
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Steve Taylor
(@PulpTweetion) reported
@virginmedia been having issues connecting to the internet since Wednesday. Tried all the self diagnostics and tests but still no internet. I have tried the helps line but can’t connect! Says cannot connect you at this time please try later! It is now Friday and still no internet
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Ash
(@Ash20534644) reported
@virginmedia Honestly, now it’s just ***************, 3rd day without WiFi. What ******** is actually happening, when will you guys be straight with your customers
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michael
(@mnumbnutts) reported
@virginmedia Well l text the number, but it’s a messaging service with people from the same dept l have already spoken to many times before. Looks like my next step is yo contact @Ofcom
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David Brush
(@dfb101) reported
@virginmedia Another day of calling the helpline, line busy call terminated. Still no service...........
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Ash
(@Ash20534644) reported
@jouskaneurons @virginmedia If you miss your payment by a day, they get all fussy yet when it’s providing a service, they’re cool with letting us wait. Smh
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Lisa Church
(@ChurchieLS) reported
@virginmedia No, the call was regarding my hub needing replacing. The complaint was as a result of the lack of contact that is also unresponded to and unresolved. £90 per month and 20 years of custom and this is what I get! No one has advised a single thing other than my hub needs replacing!
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Tomb Clarke
(@ThomasC05916286) reported
@virginmedia Pathetic excuses to justify your random price increase. Like all business the archaic strategy that strangles the economy is that profits must always increase. Maintaining your ridiculous yearly profits has never been enough despite our hardship. **** you!
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Linda
(@grannyfan) reported
@tinaseskis @queenchristina_ @virginmedia Eventually I burst into tears and told them (truthfully) that my husband had recently died and I needed the broadband in order to work. They took the tag off the next day. So ****. 3/