Virgin Media

Virgin Media Outage Report in Weston-super-Mare, North Somerset, England

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The latest reports from users having issues in Weston-super-Mare come from postal codes BS22.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Weston-super-Mare, North Somerset, England 12/30/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Weston-super-Mare, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Weston-super-Mare, Barry, Cardiff and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomWeston-super-Mare Wi-fi
United KingdomBarry Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff TV
United KingdomWeston-super-Mare Internet

Community Discussion

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Virgin Media Issues Reports Near Weston-super-Mare, England

Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:

  • DeanConway1 Dean Conway (@DeanConway1) reported from Cardiff, Wales

    @virginmedia your customer service is a joke!!

  • SheilaDuers Sheila Duers#GermanyPlus (@SheilaDuers) reported from Cardiff, Wales

    @virginmedia Never watched either and never will.

  • michaelck1972 Michael (@michaelck1972) reported from Cardiff, Wales

    Worst customer service in the world. No attempt to diagnose or resolve an issue. Just try to upsell! #awful #broadband #virginmedia

  • reddevil1975 Leanne Everest (@reddevil1975) reported from Barry, Wales

    @virginmedia Why is my ITV wales signal down yet again. Thank god for Channel 853 or I would be missing my fave #loosewomen

  • HenLifeModelGuj Arty Hen Party (@HenLifeModelGuj) reported from Cardiff, Wales

    @keeleyscorner @AngieCQuinn @virginmedia Virgin is fine on the whole. It uses the EE network

  • HayleyaReed hayley reed (@HayleyaReed) reported from Weston-super-Mare, England

    @virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!

  • bighumphs Steve Humphreys #FBPE (@bighumphs) reported from Cardiff, Wales

    @virginmedia more crap service - this time with your mobile network

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia TERRIBLE CUSTOMER SERVICE

  • cardiffsworker Ann-Marie B 🧜🏻‍♀️💃🏻🎓⭐️ (@cardiffsworker) reported from Cardiff, Wales

    @virginmedia Needs must 😁but would appreciate virgin sorting the problem asap

  • michaelck1972 Michael (@michaelck1972) reported from Cardiff, Wales

    @virginmedia I shared the screen prints of what they said. No attempt was made to diagnose or resolve. Only to sell boosters despite me advising them I have major WiFi issues. I’ve kept all the messages and you did bring but try to con me out of more money. And now you call me a liar!!

  • ThomasMumford Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    @virginmedia After being a mobile customer for 10 years I have cancelled.

  • Magadocious82 Camper Than ⛺⛺⛺ (@Magadocious82) reported from Cardiff, Wales

    @virginmedia Shit! I meant to say chewing gum, but I hit the wrong button, because I was walking with my phone!

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • IAmMartJohn Mart Verallo John (@IAmMartJohn) reported from Cardiff, Wales

    I know I'm flogging a dead horse where with this customer service tweets. But I've spent a collective hour and a half on hold trying to cancel @virginmedia as they only let you do it through the phone, but don't actually pick up. Genius idea really

  • charliewong87 Charles (@charliewong87) reported from Cardiff, Wales

    Yo wag1 @virginmedia mans phone is down, it’s been hours

  • cardiffsworker Ann-Marie B 🧜🏻‍♀️💃🏻🎓⭐️ (@cardiffsworker) reported from Cardiff, Wales

    @virginmedia omg going to miss @C4Gogglebox no C4 on virgin media #help

  • michaelck1972 Michael (@michaelck1972) reported from Cardiff, Wales

    @virginmedia I shall be raising a complaint yes. No attempt to find out if the router is faulty, just trying to sell more services. You have failed to deliver against your contract and the customer service is shocking. My complaint shall go to OFCOM also @Ofcom

  • gingio Shane (@gingio) reported from Cardiff, Wales

    Another poor show from @virginmedia. They’re going downhill...

  • LouisPMertens Louis Mertens (@LouisPMertens) reported from Cardiff, Wales

    1/2 My exp. with @VirginMedia has been a farce involving incorrect contract lengths, engineers insisting my package can't be installed bc customer service sold me a service that doesn't exist, phone calls from Virgin saying the engineers are wrong...

  • MJSwindlehurst Matthew Swindlehurst (@MJSwindlehurst) reported from Cardiff, Wales

    @jordanjaylam @virginmedia @richardbranson 6 engineers out and 2 WiFi box later and still not working Jordan, a quite atrocious customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • murieldon Muriel Donaldson (@murieldon) reported

    @clarabz4 @virginmedia Never use them again. X

  • Leenzm Leena (@Leenzm) reported

    @virginmedia your service is absolutely diabolical. 4 hours trying to sort my services, being transfer and calls being disconnected. WTH is going on sort it out.... holding again for retentions now. I’m so angry

  • donethmad DONNA REANEY (@donethmad) reported

    @virginmedia Great customer service finally someone came on the the live chat after 10 mins of trying to help she said she had to go and have her lunch break !! surely if your helping someone your lunch break can wait

  • ErinFit26498665 Erin Fitzpatrick (@ErinFit26498665) reported

    ter. I am utterly disappointed with the service given to two elderly people. Please #virginmedia, please assist promptly. It's so unfair.

  • forisaim 4 (@forisaim) reported

    @virginmedia Wasted 20 mins on the phone just for your diagnostics to tell me 'restarting your hub will fix it' and then cuts me off the call. is this a joke?

  • jodgem Julia Mackenzie (@jodgem) reported

    @virginmedia I need to speak to someone to cancel my tv package and talk about my options for keeping broadband but cannot get to talk to anyone despite repeated attempts

  • camix_music Camix Music (@camix_music) reported

    @virginmedia Please cancel my account now. Trying to call you is just endless and pointless.

  • camix_music Camix Music (@camix_music) reported

    @virginmedia What's going on today?? 4 times I've been put on hold without any notice, been on the phone for 2 hours now!! Need to sort out my issue, but your customer service is helpless today

  • Iexamy Max (@Iexamy) reported

    @virginmedia Done everything there including factory reset and still having issues

  • Jason84035548 Jason (@Jason84035548) reported

    @virginmedia been trying to cancel my services for 2 days now. Why is it this complicated?? I’m just going to cancel my direct debit. You guys are shocking at answering your phones. Over and hour waiting #badservice