Virgin Media

Virgin Media Outage Report in Barry, Vale of Glamorgan, Wales

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The latest reports from users having issues in Barry come from postal codes CF62 and CF63.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barry, Vale of Glamorgan, Wales 08/16/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barry, Vale of Glamorgan, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry, Penarth and Dinas Powys.

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City Problem Type Report Time
United KingdomCardiff TV
United KingdomCardiff TV
United KingdomCardiff TV
United KingdomCardiff TV
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

  • 7084phil Phillip Lockley (@7084phil) reported from Cardiff, Wales

    @virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave

  • DRJAMESOFF James Trollope (@DRJAMESOFF) reported from Cardiff, Wales

    @FizzyM7 @brumsongsben @virginmedia Someone has also tweeted that the estimated fix is around 6:05 but not sure how accurate this is

  • Welshcake74 welshcake74 (@Welshcake74) reported from Cardiff, Wales

    @virginmedia hi my grandparents are mid 80s they were due to transfer to Sky in a few weeks. I don’t want anyone entering their house and need your help to extend their services ufn so they have tv, WiFi and phone line for emergency. Help please

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia still no resolution!

  • thebaronvillage Glenn Villis (@thebaronvillage) reported from Cardiff, Wales

    @virginmedia On the phone 20 mins and cut off . Broadband has been awful for about 6 weeks . Awful company

  • TheDanielPage Dan (@TheDanielPage) reported from Cardiff, Wales

    I know you guys are like super super busy, but please fix my internet...I’ve used my entire dvd library in lockdown and I think I’m going to go insane 🥺😂 @virginmedia

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    Virgin Media WiFi is down yet mine is working fine 🤷

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    @virginmedia we’ve been having trouble with our internet all morning went through your service status and did the checks and it said there was a problem and booked engineer to come out tomorrow and now all of a sudden it’s started working so can I cancel the engineer please

  • bethanjane22 Beth (@bethanjane22) reported from Cardiff, Wales

    When I renew, @virginmedia offer free AirPods with some plans and @O2 do the same! So much for customer loyalty, they just want more and more money! 🤬

  • tomgriffiths88 Tom Griffiths (@tomgriffiths88) reported from Cardiff, Wales

    @virginmedia 54 minutes to get through then cut off x3. Trying to cancel our contract which we can't do online.

  • jsetch jane setchfield (@jsetch) reported from Cardiff, Wales

    @virginmedia appreciate these are difficult times for us all but I am locked out of my account and have tried all solutions offered on the website. Help please - working from home requires email access

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @monotron_ Tbf, virgin media's network is on the shit side

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia I have been waiting a reply on your message service in the app since 22nd March for someone to tell me my bill amount has changed. Call centres closed and text number not replying except standard computer answers! Poor service

  • SophieCloake Sophie Cloake (@SophieCloake) reported from Cardiff, Wales

    @VodafoneUK don’t be fooled by the cheap internet deals!! You’ll be sat in the house waiting for the engineer to never arrive and then call to find out what is happening and no one knows! #fantastic #useless #sticktovirginmedia @virginmedia

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    @virginmedia can’t get through to speak to anyone on the phone. I want to remove sky sports from my account whilst there are no sports actually on. I’m outside of my contract now so it shouldn’t be an issue

  • ciaran_keohane Ciaran Keohane (@ciaran_keohane) reported from Cardiff, Wales

    @virginmedia why are you so shit

  • DesignFourTweet Dylan Lewis (@DesignFourTweet) reported from Cardiff, Wales

    Passed the street green box with doors totally open and no engineers today and thought this is not good. Sure enough it’s not #VirginMedia and #BT tv totally down #Cardiff 😡

  • robkbangor Rob Knowles (@robkbangor) reported from Cardiff, Wales

    @virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @MattRosser @virginmedia Lol. I've just looked on my tivo and it's not as bad as the image you've posted. It's aligned differently.

  • ciaran_keohane Ciaran Keohane (@ciaran_keohane) reported from Cardiff, Wales

    @virginmedia is actually SHIT

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gtfc_1 Dave Nunn 🤘 (@gtfc_1) reported

    As usual @virginmedia running like ****. Worse service provider I've even had. Utter garbage

  • emmyloubird Emma Malone (@emmyloubird) reported

    @virginmedia we regularly can’t watch catch up/on demand on our box without rebooting the box, or the show gets stuck on the adverts. Why does this happen and what’s the long term solution please?

  • GlazedGater Michael🇿🇦🏆🏆🏆 (@GlazedGater) reported

    @virginmedia is so ****....

  • AndreaSahadew Andrea Sahadew (@AndreaSahadew) reported

    Absolutely shocking customer service from @virginmedia. Moved house on 6/4, promised connection for 14/4. Fobbed off numerous times when we have tried to chase up. And we are now being told it will be 27/4 at the earliest. How do we WFH or our son study for his A’levels?

  • trebor8422 r (@trebor8422) reported

    @virginmedia mate im not even getting a wifi connection now.. every month therss issues with the Internet gettinh boring now

  • AmandaKnox555 Amanda Knox (@AmandaKnox555) reported

    @markcharnock @virginmedia Sky will always look for a way to reduce costs or offer freebies when you call to talk about increases. I moved to Sky from Virgin a few years ago now because of their lack of help over price hikes.

  • melmcdonald_ Mel McDonald (@melmcdonald_) reported

    @virginmedia I just want to leave Virgin - after three months!! - every time I call I'm told that I'm breaking up. I've called on three different phones - why is it always my problem?

  • floydhead01 Mark Gibbons (@floydhead01) reported

    @markcharnock @virginmedia My fiancee had problems when wanting to up grade she had been a loyal customer for 6 years. And they wouldn't give her an upgrade as she always payed the phone bill on there automated phone line from her Mobile and not direct debit. Any she said I'm leaving and going to another

  • SharpSwan Michael Swan (@SharpSwan) reported

    @virginmedia So despite a payment agreement being made, you've taken the whole final bill via DD and then I HAVE posted back the router etc yet you email me today saying you're charging £40 for not returning it. WTF

  • oflahertyevents O'Flaherty Events 💙 (@oflahertyevents) reported

    @virginmedia when are you going to sort out your abysmal network? Three days down. No compensation. Off again now!! This is ridiculous yet @richardbranson makes millions from your customers misery! Explain and fix!!!!