Virgin Media outages and service status in Barry, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 26 outage signals in the last 24 hours around Barry, including 26 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 14, 6:17 PM GMT+1.
- Internet (39%)
- TV (39%)
- Total Blackout (10%)
- Wi-fi (10%)
- E-mail (2%)
The latest reports from users having issues in Barry come from postal codes CF62 and CF63 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Barry, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 11 hours ago |
|
Barry
|
TV | 15 hours ago |
|
Cardiff
|
TV | 15 hours ago |
|
Barry
|
TV | 16 hours ago |
|
Cardiff
|
TV | 16 hours ago |
|
Cardiff
|
TV | 16 hours ago |
Nearby cities with recent reports
20 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia hello I’ve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks
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Stacey J Lipowski🐧 (@staceyjlipowski) reported from Cardiff, Wales@virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not
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Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia That's not going to help me reset my password.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Brody (@brodyanderson_) reported from Cardiff, Wales@virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection
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Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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cheryl (@cherylockerby) reported from Barry, Wales@virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?
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sarah dobson (@dobbo79) reported from Cardiff, Wales@virginmedia my WiFi is down AGAIN, come on, this is stupid now!!
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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Rob Weaver (@welsh1lad) reported from Barry, Wales@virginmedia Iv had my email account for 20 years + now with no issues till yesterday
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Jessica Venn (@Jessybell1988) reported from Cardiff, Wales@virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed
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Joshua Watson (@josh_wats09123) reported from Barry, Wales@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
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Ariane (@MissAzzaB) reported from Cardiff, WalesAnybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!
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ROMEROISACUTI (@ROMEROISACUTI) reported from Barry, Wales@virginmedia wifi has gone down in CF62 area of Barry.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Backstreet (@BSBJULIE78) reported@virginmedia Trouble in the PO1 area, too. Lots of distorted channels and unable to change channels x
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Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported from Brundall, England@virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..
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Orla "You're not a sucker to have integrity" (@Orlaaus) reported@TadhgHickey worst day for Virgin Media TV service to go down!
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Jack O Newbury (@GreenhamCommon) reported@virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?
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Matt Smith (@MattyladKRO) reported@virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking
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Sarah (@sarahdaxsarah) reported@virginmedia been on hold to Customer Services for an hour, no TV signal all day, appalling service !!
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MOT ALAW (@VespaPX12570) reported@virginmedia This is still not working? Its been nearly 12 hours since it went off?
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Jackie Childs (@JackieJJC) reported@virginmedia TV picture breaking up. Went to account to check for issues - site said it couldn’t do it. Tried to phone - got cut off after a couple of rings. Customer Service is non-existent.
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Norbertsteelez (@norbertsteelez) reported@virginmedia No TV channels all day. Just pixelated pictures. Tried the the website and it cannot check the service for my area. Pretty poor and amateur. And all we will get is a meaningless apology. What would happen if I held back my payments for a period of time and then apologising?
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Moo (@mooeycatrooie) reported@WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too