Virgin Media Outage Report in Barry, Vale of Glamorgan, Wales
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The latest reports from users having issues in Barry come from postal codes CF62.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Barry |
||
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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rhysforan
(@rhysforan) reported
from
Cardiff, Wales
@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
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ANDREW JUDD
(@cardiffrebel) reported
from
Cardiff, Wales
@virginmedia could you please tell me how to activate WiFi calling on Sony Xperia 5 ii my wife has it I can see how to do it on O2 network but option not available on virgin handset?
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Jessica Venn
(@Jessybell1988) reported
from
Cardiff, Wales
@virginmedia I hope so. The extremely patronising and rude person I spoke to yesterday in an abroad call centre told me there was no complaints department and he couldn’t do anything at all until I paid the bill.
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Jonny Ex
(@jonny_ex9) reported
from
Cardiff, Wales
Fix my internet please @virginmedia
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Dania.M
(@dma990) reported
from
Cardiff, Wales
@virginmedia tv box not turning on, tries to start up and then turns back off help pls
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Elisabeth
(@misselisamartin) reported
from
Cardiff, Wales
@virginmedia are genuinely the worst broadband service, I've been left with no Internet or TV service since 2pm with no update to when it'll be back 🥴
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Leanne Everest 🙏❤ 🌈 🦄
(@reddevil1975) reported
from
Barry, Wales
@virginmedia Hi I have had no broadband for the past few hours. Just wondering if there's an outage issue regarding cf63 postcode. Thanks in advance x
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Nathan Spackman
(@nathanspackman) reported
from
Barry, Wales
@virginmedia been trying to cancel my order with you, but can't get through to everyone. The number your customer service team gave doesn't work! What number do I need to cancel?
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Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
@virginmedia On the phone to a agent now told I’ve turned the box off and on multiple times still not working
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Kerry Mordey
(@KerryMordey) reported
from
Cardiff, Wales
.@virginmedia we have had NO service for 2 days & our IT provider says it’s because construction workers have cut through your lines. Is this correct & if so, when do you anticipate this will be rectified please?
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Simon Hughes
(@hugemassiff) reported
from
Cardiff, Wales
@virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please
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Jessica Venn
(@Jessybell1988) reported
from
Cardiff, Wales
@virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed
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Jessica Venn
(@Jessybell1988) reported
from
Cardiff, Wales
@virginmedia We tried the chat option and after going through security questions got redirected to another department which was then closed and the chat ended 😡 I have sent an email complaint on your website. Appalling service and communication from day one.
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Moe Mellars
(@stfcjoner1986) reported
from
Cardiff, Wales
@virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?
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Chloe coy
(@Chloe_coy_) reported
from
Penarth, Wales
@virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!
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Sunny Rupalia
(@RupaliaSunny) reported
from
Penarth, Wales
@virginmedia have the worse broad band service....customer service is a shambles and all.
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Jessica Venn
(@Jessybell1988) reported
from
Cardiff, Wales
@virginmedia I have literally had enough of your appalling service!! I’ve been sent a text to call you on 0800 052 2170 and there’s no option to even speak to a human?! I refuse to spend another hour on the phone trying to sort my account! Can you please direct me to an human?
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sarah dobson
(@dobbo79) reported
from
Cardiff, Wales
@virginmedia my WiFi is down AGAIN, come on, this is stupid now!!
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Chloe coy
(@Chloe_coy_) reported
from
Penarth, Wales
@virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Gill
(@toysausage) reported
@virginmedia Virgin media is all front , it has the very worst customer service of any organisation, be very careful when choosing Virgin as if anything goes wrong they don’t care !!
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John
(@JohnPaulBruce1) reported
@virginmedia @MartinSLewis @joelycett Any help with dealing with these fraudsters?
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Me
(@MyPainfulLife12) reported
@virginmedia Rang yesterday to cancel TV, internet & phone! The bloke what an utter bully! Woke up today to an email saying we have upgraded rang up and the idiot only cancelled the internet! Rang today and the person could barely speak English will call Monday to cancel it all!
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K Driver
(@kjdintown) reported
@virginmedia No. I would appreciate your help.
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John Middleton
(@johnboyjm) reported
@virginmedia why does your broadband keep going down it’s crap it works then don’t then does what’s going on
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Steven Fawcett | | Without GP |
(@StevenFawcett_) reported
@virginmedia I never mentioned a POD in this tweet 🤔 I am more concerned with how you make it virtually impossible for me to either reduce my services with you or cancel them altogether, you designed a system that doesn't allow customers to just cancel @Ofcom should be ashamed.
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Steven Fawcett | | Without GP |
(@StevenFawcett_) reported
@virginmedia It isn't my WIFI pod, the one I ordered in 2019 never turned up and VM ignored me, the current WIFI pod apparently heading to my home was ordered by VM in an attempt to appease my official complaint with regards to breaching the equality act 2010. It is that I want to address.
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Wandering Marine 1664
(@StGeorge_Abroad) reported
.@virginmedia been on hold 24 mins yesterday and cut off! 25 mins today and cut off…. FINALLY GOT THROUGH after nearly half an hour….and then couldn’t help. I’m trying to end my contract because of house move, guessing the reason why, but will I come back???? #CustomerService
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ge04pp
(@ge04pp7e) reported
@virginmedia I've tried calling from my Virgin media phone line and waited 20, then 32 minutes before giving up. Not good is it ‽ Your website is broken and goes in circles .
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chris cresswell
(@chriscresswell) reported
@virginmedia well i'm not inclined to discuss my problems on a public forum so maybe it might be worth you providing a private message box rather than this PR emollient