Virgin Media Outage Report in Barry, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barry come from postal codes CF62.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Rhoose, Barry and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Rhoose |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Emma Ions
(@emmalouise_ions) reported
from
Cardiff, Wales
@Nett13y @virginmedia It’s always internet we’ve had a issue with TV has been fine. Shocking service.
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia
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JonnyT
(@jonthompenfarm) reported
from
Cardiff, Wales
@virginmedia You can, I assume this is potentially an agency who is managing their social media accounts. So you can kindly pass these on to a manager from the complaints team please. This is beyond poor customer service!
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia Rebooted and still got the same problem. Can you advise on getting a refund for the above fault ref which has been going on since the 7th of October. Amount on bill is the same do I need to wait for fault to be resolved and is it automatic as told previously?
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Emma Ions
(@emmalouise_ions) reported
from
Cardiff, Wales
Good Morning @virginmedia please can you kindly contact me DM or send me your complaints email address please awful service at customer service. #notahqppycustomer
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JonnyT
(@jonthompenfarm) reported
from
Cardiff, Wales
@virginmedia right - how on earth do you actually speak to someone in your team? If I have issues with my broadband, it’s not exactly practical to advise me to head to your website! Any options on how to speak to someone?
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Siôn Edwards 🏴🇪🇺
(@Sionedwards) reported
from
Cardiff, Wales
....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?
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JonnyT
(@jonthompenfarm) reported
from
Cardiff, Wales
Anyone looking for truly appalling customer service? With terrible communications? Try one of the UK’s leading comms company @virginmedia - great example of how to truly undervalue customers with poor and dismissive service #poor #CustomerExperience #CustomerService
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Sarah Hills
(@ILSdiva) reported
from
Penarth, Wales
@virginmedia my internet is inexplicably not working. Any issues in Penarth, Wales?
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@emmalouise_ions @virginmedia @skytv They won't even want to talk to customers. Had same recorded message fobbing you off to the site even though that doesn't help with what I need
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia Okay I'll keep paying you for something that doesn't work and wait for another customer to advise how to resolve the issue... or if I'm really lucky a moderator might get in touch... 👌 Is there an SLA?
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia Last pt... a helpful member of the community just advised me to text a random mobile number for help. May be innocent but I have no idea if that is a @virginmedia number ... feels a little suspicious / could be a scam? Hope the moderators track these types of things too.
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Sioned Wyn 💛
(@sioden) reported
from
Cardiff, Wales
@virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia After having broadband and tv issues for a month now was told there would be an automatic credit on my bill but nothing is showing. Can you look at this for me please?
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David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?
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Phillip Nifield
(@NifieldPhillip) reported
from
Cardiff, Wales
@virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?
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Emma Ions
(@emmalouise_ions) reported
from
Cardiff, Wales
@Nett13y @virginmedia Hi. No never spoke to anyone. Gone to BT.
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Simon Phillips
(@simmo_phillips) reported
from
Barry, Wales
@Virgin @virginmedia @virginhelp Worst company in the world! Avoid at all costs!
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JonnyT
(@jonthompenfarm) reported
from
Cardiff, Wales
@adamburgessevan @virginmedia They are absolutely TERRIBLE at customer service
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia pls can you help? Website and app help doesn't address the technical issues and don't provide way to contact you. Phoned 150, automated system said it would update & restart TV. Nothing happened. Can't watch recorded programmes since 12th Oct. Frustrating!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Bryan
(@DanBryan91) reported
@virginmedia Your website or app isn’t even working to check the service status. Cracking effort all day 👏🏻
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Reece⁷❀|fan account
(@r33cekm) reported
Virgin Media down again? @virginmedia what is your issue pls get yourself together???!!!
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Lonesamurai 🎮🎙️🖥️
(@RealLonesamurai) reported
@virginmedia And it's down again It's always like opposite day
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DanielA
(@danielbandrew) reported
@virginmedia Virgin is increasing prices and can't keep their Internet up especially for the amount they charge WTF
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lostee
(@xlostee) reported
@LeareFPS @virginmedia support have actually given up they just told me to wait until it comes back online 👍🏼👍🏼👍🏼👍🏼👍🏼
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johnnyinsane2
(@UltraNovaBomb) reported
@virginmedia NO YOU HAVENT gowerton Swansea area is down again I’m ******* fed up of this if I was the bill payer I’d have left you ages ago not fit for purpose at all
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kelly f
(@kelzf) reported
@virginmedia Its down again at 5.09pm the vm page wont even open. Either down ot this bloody hub is on 1 again every teatime it reboots itself has done for last 18mth when your mid way through a programme and kids are in game matches not helpful at all
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andrew
(@brfcraver72) reported
@virginmedia I have no Internet are you still having issues
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PibblyDibbly
(@Pibblydibbly) reported
@virginmedia Bruv. You aint restored ****. Literally does not stay connected for more than 60 seconds.
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Mark Bates
(@officer_cartman) reported
@DoomedRambo @virginmedia @MikeRodgers74 Technically It could be as the signal uses electric So gas could be used to power the turbines,however any digital service that goes up by the prices is well cashing in