Virgin Media outages and service status in Barry, Wales

Problems in the last 24 hours in Barry, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Barry, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry, and Pontyclun.

City	Problem Type	Report Time
Cardiff	Total Blackout	19 hours ago
Cardiff	Total Blackout	2 days ago
Cardiff	Total Blackout	2 days ago
Cardiff	Internet	3 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	Total Blackout	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Barry, Wales

Latest outage, problems and issue reports in Barry and nearby locations:

• 
  Moseph Mellars (@stfcjoner1986) reported 1 minute ago from Cardiff, Wales

  @daisylnaughton @virginmedia Down for me too

• 
  Pauline Lomax (@RedhillsAnnie) reported 2 minutes ago from Cardiff, Wales

  Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.

• 
  Jessica Venn (@Jessybell1988) reported 4 minutes ago from Cardiff, Wales

  @virginmedia I’ve called 08454541111 several times and can’t get through to anyone in a UK call centre who can help. Please can I have a direct number for a UK call centre for complaints or cancellation department immediately? This has been going on months! I am very stressed and very annoyed

• 
  This is Carl🏳️‍🌈😺🏴󠁧󠁢󠁷󠁬󠁳󠁿🍕 (@Carl_E88) reported 9 minutes ago from Cardiff, Wales

  @virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.

• 
  Gareth Thwaite (@GarethThwaite) reported 10 minutes ago from Barry, Wales

  @virginmedia can you please just admit you value new customers over 20yrs plus ones? @BT want to help a family out?

• 
  LK (@LaurenKetchley) reported 12 minutes ago from Cardiff, Wales

  @virginmedia @garyketchley Yes was told a manager would call us and it never happened …

• 
  𝗣S. (@philscully) reported 13 minutes ago from Cardiff, Wales

  @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

• 
  Simon Hughes (@hugemassiff) reported 20 minutes ago from Cardiff, Wales

  @virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please

• 
  Gareth Jones (@gazthebluebird1) reported 28 minutes ago from Cardiff, Wales

  @virginmedia That's not going to help me reset my password.

• 
  Dai John🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@johndn) reported 30 minutes ago from Cardiff, Wales

  Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡

• 
  Sunny Rupalia (@RupaliaSunny) reported 33 minutes ago from Penarth, Wales

  @virginmedia have the worse broad band service....customer service is a shambles and all.

• 
  Dom Silva (@DomSilva2) reported 34 minutes ago from Cardiff, Wales

  @virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?

• 
  Dania.M (@dma990) reported 36 minutes ago from Cardiff, Wales

  @virginmedia tv box not turning on, tries to start up and then turns back off help pls

• 
  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 38 minutes ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

• 
  Ritch Zablan (@blue_murdock) reported 42 minutes ago from Cardiff, Wales

  @virginmedia … is there network cover problem here cardiff now?

• 
  Darren Coomber (@Dazc090861) reported 48 minutes ago from Cardiff, Wales

  @virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!

• 
  Pauline Lomax (@RedhillsAnnie) reported 53 minutes ago from Cardiff, Wales

  @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

• 
  ROMEROISACUTI (@ROMEROISACUTI) reported 55 minutes ago from Barry, Wales

  @virginmedia wifi has gone down in CF62 area of Barry.

• 
  Tim Burns (@TimmyGrunt) reported 57 minutes ago from Cardiff, Wales

  Anyone suffering internet outage from @virginmedia ??

• 
  Paul Burnell (@Paulyb65) reported 58 minutes ago from Cardiff, Wales

  @virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vicky (@CityVicks) reported 3 minutes ago

  @jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!

• 
  Dr Elaine Rust (@elainerust) reported 3 minutes ago

  @virginmedia YOU’VE CANCELLED MY SWITCH AGAIN. THREE TIMES YOU’VE DONE THIS. It’s unbelievable that you can get away with it. @ofcom @MoneySavingExp Please help.

• 
  Adam Luxon (@adam_luxon) reported 4 minutes ago

  @theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished

• 
  Wingssherpa (@WingsSherpa) reported 4 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.

• 
  Mark vix (@Vikk3rs146) reported 5 minutes ago

  @jaluch @virginmedia I just left after 30 years of being a customer because of that attitude..it’s true ,they couldn’t give a **** .

• 
  Ana Cristina ϟ (@_AnaCristina_) reported 11 minutes ago

  @virginmedia It's been an outage on and off but now it's outage is fixed I'm still not connected

• 
  L.J.C. (@cheesepudding3) reported 12 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

• 
  Lee Rand 🍄 (@UglyGeezer) reported 14 minutes ago

  @MichelleBeckett @virginmedia I lost my partner of 28 years. Devastating in all aspects of my life. I rang Virgin to try and end contract, explained my partner was dead and I couldn't afford the service any longer. They spent most of the call trying to get me to upgrade to more services. I will never forget

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 14 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  MR COOL (@Lifeline04India) reported 16 minutes ago

  @virginmedia Yes from. 5 days. Can we get compensated for such issues? Please fix. Due to this issue I have moved to virgin and it’s the same here