Virgin Media Outage Report in Barry, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barry come from postal codes CF62 and CF63.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Karl Luke
(@karl_luke) reported
from
Cardiff, Wales
@virginmedia no broadband connectivity this morning - my online account says there is an issue in my area and expected fix is 3pm today. I WFM and need connectivity. Had Intermittent issues yesterday afternoon... please help!
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Hannah Hughes
(@23xhannahx) reported
from
Cardiff, Wales
Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia having a problem with my daughters phone contract but can't get through on the phone lines to resolve this problem
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
@virginmedia WTF is going on with my services. None of my channels are working!!!
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Francesca James
(@FrankieJ4m3s) reported
from
Cardiff, Wales
The worst service ever from @virginmedia - been trying to cancel my account since March. I do appreciate problems with lockdown etc but we’re almost in October! Nobody at all seems to want to take responsibility - passed from pillar to post!
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Emma Evans
(@EmmaEvans95) reported
from
Cardiff, Wales
@virginmedia Ok, the IVR said that there is a outage in my area and that it should be working by 4pm, what time do your customer service lines close?
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EyeBallPaul
(@Brad7Harrington) reported
from
Cardiff, Wales
@virginmedia sort your WiFi out for **** sake 😭😭
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Any @virginmedia customers having the same issue as me. I’m currently unable to watch anything on any channel
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Dan Mitchell
(@dmitchell1975) reported
from
Cardiff, Wales
@virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
That new #virginmedia advert ,******* all they need in the advert is sid james with a wig on and they have got the lot,
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Claire Louise
(@honeys_) reported
from
Cardiff, Wales
@virginmedia my Wi-Fi has just gone off and within seconds your app is telling me there is a fault and the estimated fix is 3pm. Something tells me this is a planned outage. Why are you not communicating with customers who are relying on your service to work at home.
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St.Ives.Great.White
(@pops_74) reported
from
Cardiff, Wales
@virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?
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Emma Evans
(@EmmaEvans95) reported
from
Cardiff, Wales
@virginmedia Any idea why I was not notified about the outage?
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Darth Noga
(@darth_noga) reported
from
Barry, Wales
@virginmedia are you having a national outage of tv and broadband? CF62 area and have neither at the moment
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia They have replied but say i am being transferred because I have a pricing issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Scottybanfield14
(@Scottybanfield1) reported
@virginmedia I'm having problems with boxing I've paid for it, so What's the problem ?
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Russ Sharpe
(@RussellSharpe) reported
@virginmedia unfortunately I still haven't heard anything from anybody at your company. My new broadband was supposed to be installed yesterday but nobody arrived,app said Friday originally, then today but nobody came either day. I'm confused and can't get an answer can you help?
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John Kirk
(@inspiratusuk) reported
@virginmedia any danger of a response? Internet still down SN6 8…..
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Bash 🐧 #NUFC
(@BA5H27) reported
@virginmedia wtf !?!?!? I want a refund this second. I pay for boxing and then it cuts off??? Sort this out now!!!
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dinesh shah
(@dinesh65) reported
@virginmedia Feltham area, land line been down for two days, any update when it will be fixed?
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Nicki Wadley
(@nickiwadley1) reported
@virginmedia how do I get to speak to an actual person to book an engineer visit? I know we have a loose connection following the trouble shooting steps. I don’t want to WhatsApp a bot or scroll your help pages!
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Alexander Andrews
(@Alexandergandr2) reported
On the phone to @virginmedia "let's try to resolve your problem"... 350Mbps! Within 24hrs... 35Mbps and intermittent service. #SlowerThanAJohnsonApology #worldclasservice
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Umair
(@UmairUchiha) reported
@virginmedia why Tf is my internet down?????????? Not this **** again I just called a ******* technician to fix it a week ago and now it down hello????????
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Matt
(@gokifafa) reported
@virginmedia had issues with your internet for the past 5 days. Booked a engineer and you cancelled it with no new appointment. Not happy I want this solving asap.
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👻Chloe👻
(@shortandchatty) reported
@virginmedia could u pls explain why we pay for Wi-Fi when it’s not working 🙃