Virgin Media Outage Report in Barry, Vale of Glamorgan, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Barry come from postal codes CF62.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
-
karen
(@karen16464933) reported
from
Cardiff, Wales
@channel5_tv @virginmedia why when watching channel 5 on catch up is the narrative on for hard of sight ... whilst I appreciate it’s a good service its should be requested .. sorry #AllCreaturesGreatAndSmall will give it a miss
-
KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Yes I understand that keep getting same message issue in your area. I have spoken to someone they have told me Monday will be back on thats the forth date I have been given keep pushing the date back. Will be cancelling
-
Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
my @virginmedia internet has been offline or intermittent now for almost 24 hours, yet the online service checker is reporting "no faults"... (Cardiff CF5 area) @DowndetectorUK
-
AJR PhotoArt
(@Andrew20061976) reported
from
Cardiff, Wales
@virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?
-
The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@clarephillips_ @virginmedia This is the norm with virgin media need to start a campaign them as they never sort any issues out unless they promise to sort things but never do
-
Sophie Simmonds
(@smoph_star) reported
from
Cardiff, Wales
Hey @virginmedia how do we book an engineer? Our box has come but won’t connect due to wrong cables. On hold for over 45 mins, please help 😭
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia your service is useless you take money off people but do not provide a service your customer service is useless your tech department are also useless after 4 hours with three different lady Friday the staff still could not sort out a simple thing like e mails
-
NormanGrainger
(@GraingerNorman) reported
from
Cardiff, Wales
Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
-
Julie Wells
(@juliewells77) reported
from
Cardiff, Wales
@virginmedia what is wrong with the signal in CF3? Not ideal when you are working from home!! 🤬
-
Peter Fortune
(@PeterFortune5) reported
from
Cardiff, Wales
@cerysfurlong @virginmedia Wondered why my internet was down
-
Liam Eynon
(@leynon24) reported
from
Cardiff, Wales
@virginmedia hi, had no internet or tv all morning and no updates on fixes other than the service status sliding from 1100 to 1400. Is there any other update?
-
🌈Knazzer
(@knazzer) reported
from
Cardiff, Wales
@virginmedia This is the second time our broadbands gone down in last week! It goes down more than my husband! 😭
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia I have spoken to three different people after 4 hours still not resolved my issue not been told the truth with things is not the best way to treat your customers bet I am not the only one
-
Jonny Ex
(@jonny_ex9) reported
from
Cardiff, Wales
Can you just fix my internet please? @virginmedia I really can’t be arsed with this today
-
Jordan McDonnell
(@Jordanmac95) reported
from
Cardiff, Wales
@virginmedia any chance of you not cutting off a call? Rang 5 times now to cancel my mobile contract and each time you put the phone down. Your customer service is shocking.
-
Dan Pip
(@official_danpip) reported
from
Barry, Wales
Wow so @virginmedia are charging me an early disconnection fee of over £250 just because I can’t get their services at my new property. So much for being a loyal customer for over 5 years 🙄
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia how do you make complaints I don’t know what is happenning to virgin media and e mails but the service is useless I am paying for a service you can not provide how do I change to another provider
-
Em Gill
(@EmilyEvaGill) reported
from
Cardiff, Wales
Dear @virginmedia why are you so bad?
-
Tom Griffiths
(@tomgriffiths88) reported
from
Cardiff, Wales
@virginmedia broadband down again. For improvements apparently. No notification or prior warnings. Losing a days work. Great!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Jeffery
(@MendingTheGap) reported
@virginmedia Landline and by the Virgin Media App you're not aware of any issues Please may I have a phone service so I can keep in touch with UCLH
-
Robert Barber
(@rabarber3181) reported
@virginmedia you have the worst customer service going. 3 calls over 2 days, all lasting at least a hour, 2 automatically cut off. Customer of 6.5 years. It’s all about the new customer. People please don’t bother.
-
Malou_Moo
(@nimarielau) reported
@virginmedia The problem still persists and by contacting your team it has so far cost £62 by waiting for 2h in total on the phone. That’s unacceptable. When are you going to solve this ongoing issue and get me a refund?
-
Chris Jeffery
(@MendingTheGap) reported
@virginmedia Being a Disabled customer I have no phone service and I am a priority customer
-
Nigel
(@NWS_23) reported
@virginmedia The problem is you cannot offer anything more definitive than that. That’s the same as what I was told two weeks ago. All the while, we get charged for a service we cannot use.
-
Tim Camfield
(@tincanfield) reported
@virginmedia I need to cancel my broadband contract as moving to a house which already has internet, and your phone line hangs up on me. Please count today as the start of my 30 day notice period. Account no. 630282203.
-
mark palmer
(@MaverickMark) reported
@virginmedia (a) Called & promised call back on complaint -started 6 weeks ago (b)filled in 2-3 times on your online platform (c) put text/message on site 2/3 times (d) registered with want to leave (e) emailed ceo team (acknowledged email - but no response (f) tweets to @virginmedia loads :)
-
Claire Belmont
(@clairebelmont) reported
@virginmedia Ok now my internet connection is not working at all (pages won’t load) both with WiFi and RJ45 cable. It went from decent to not working between 3pm & 5pm today. How do I speak to someone?
-
Andrew Cameron
(@Andy_Cam_84) reported
@virginmedia My internet has been down for an hour, been stuck on hold for the last 20mins.
-
Gerard Gorman
(@gerardjgorman) reported
Doubly annoyed with @vmbusiness as their 'support' appears to be far better trained in gaslighting than IT. I've spent hours on the phone with them over the last couple of weeks and none of them was familiar with basic concepts such as ports and services.