Virgin Media Outage Report in Barry, Vale of Glamorgan, Wales
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The latest reports from users having issues in Barry come from postal codes CF62 and CF63.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barry, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barry, Wales
Latest outage, problems and issue reports in Barry and nearby locations:
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Darth Noga
(@darth_noga) reported
from
Barry, Wales
@virginmedia are you having a national outage of tv and broadband? CF62 area and have neither at the moment
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia They have replied but say i am being transferred because I have a pricing issue
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
@virginmedia WTF is going on with my services. None of my channels are working!!!
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Luke Cornish
(@LukeBCornish) reported
from
Cardiff, Wales
@virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄
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Dan Mitchell
(@dmitchell1975) reported
from
Cardiff, Wales
@virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks
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Francesca James
(@FrankieJ4m3s) reported
from
Cardiff, Wales
The worst service ever from @virginmedia - been trying to cancel my account since March. I do appreciate problems with lockdown etc but we’re almost in October! Nobody at all seems to want to take responsibility - passed from pillar to post!
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St.Ives.Great.White
(@pops_74) reported
from
Cardiff, Wales
@virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link
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EyeBallPaul
(@Brad7Harrington) reported
from
Cardiff, Wales
@virginmedia sort your WiFi out for **** sake 😭😭
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia having a problem with my daughters phone contract but can't get through on the phone lines to resolve this problem
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?
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Hannah Hughes
(@23xhannahx) reported
from
Cardiff, Wales
Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
Any @virginmedia customers having the same issue as me. I’m currently unable to watch anything on any channel
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
That new #virginmedia advert ,******* all they need in the advert is sid james with a wig on and they have got the lot,
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Sioned Wyn 💛
(@sioden) reported
from
Cardiff, Wales
@virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?
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Claire Louise
(@honeys_) reported
from
Cardiff, Wales
@virginmedia my Wi-Fi has just gone off and within seconds your app is telling me there is a fault and the estimated fix is 3pm. Something tells me this is a planned outage. Why are you not communicating with customers who are relying on your service to work at home.
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Connor
(@johnsonsc16) reported
from
Cardiff, Wales
@virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.
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Ross Maisey
(@TweetterRoss) reported
from
Church Village, Wales
@virginmedia What a ridiculous company. You install Virgin in my street ruining all the pavements and drives. But also damage my car I was told it would be sorted a month ago and I’m still waiting. I’m livid and want it sorted!!
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Karl Luke
(@karl_luke) reported
from
Cardiff, Wales
@virginmedia no broadband connectivity this morning - my online account says there is an issue in my area and expected fix is 3pm today. I WFM and need connectivity. Had Intermittent issues yesterday afternoon... please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Kelly
(@JulieKe77454385) reported
@virginmedia @BexShelbs More to do with you slapping on an extra £5 & customer service is just crap
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SweetDardo
(@SweetDardo) reported
@virginmedia Landline internet is now completely off. Even though the router self test says there are no issues with it. Clearly this has got to come from the network. Really poor performance from Virgin, I thought it couldn't be worse
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| Stevie 👌 | 🇬🇧 God Save The King 🇬🇧
(@defund_the_OPCC) reported
@virginmedia Do you think it probably best that I write and cancel it all then as I have asked for help due to the cost of living crisis and you can't help me as you #discriminate against certain disabled citizens? @Ofcom
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Sam Williams
(@Will_I_Sam_89) reported
@virginmedia You would be the 9th virgin employee I have told my issues so if you can’t obtain this then I’ll like to cancel my subscription immediately because this is beyond a joke now
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Karen King
(@KarenKi82032048) reported
@virginmedia you are hilarious, just got text from you recommending you and rate your service, don’t think so after 2 long calls and still no emails and no explanation of why I can’t, come on get it sorted
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Jane Franklin
(@jrfrank) reported
@virginmedia Yes I did that already - several times actually - the issue is that the connect app does not work or allow configuration of the pods at all
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Michael Snasdell
(@MichaelSnasdell) reported
@barlycurf @virginmedia Having a nightmare getting a flippin connection recently. ANOTHER outage today for the past 2 hours. "we're investigating" Service has gone down the pan.
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Sunil Misra
(@misra98) reported
@virginmedia I’ve lost track to be honest. I was told the cable needed replacing to my property. First it was 25/05/22, then 08/06/22, then 16/06/22, then 08/07/22, then 21/07/22, then 12/08/22. And then I was told upgrading to 500mb would cure all of my connectivity issues but no change
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| Stevie 👌 | 🇬🇧 God Save The King 🇬🇧
(@defund_the_OPCC) reported
@virginmedia I remember ordering online with no interaction from a human being whether it be chat, telephone or smoke signals. Sorry, we couldn't find a resolution, I embarrassed myself for nothing, thank you very much, you are aware of my situation it is in your court now. @Ofcom
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Sam Williams
(@Will_I_Sam_89) reported
@virginmedia Can I DM you for a manager to call me? This is completely outrageous your customer service from every employee is flabbergasting