Virgin Media outages and service status in Cathays, Wales
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Cathays, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 12, 10:42 AM GMT+1.
- Internet (70%)
- Wi-fi (13%)
- TV (8%)
- Total Blackout (6%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cathays, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cathays, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Cathays, Wales
The most recent Virgin Media outage reports came from the following cities: Barry, Newport, Cardiff, Cwmbran, Weston-super-Mare, Hengoed, Treharris, Pontyclun, Caerphilly, Pontypridd, Porth, Tonypandy, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Barry
|
Internet | 2 days ago |
|
Newport
|
Total Blackout | 5 days ago |
|
Cardiff
|
Internet | 5 days ago |
|
Cwmbran
|
Internet | 5 days ago |
|
Weston-super-Mare
|
Internet | 7 days ago |
|
Cardiff
|
Total Blackout | 7 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cathays, Wales
Latest outage, problems and issue reports in Cathays and nearby locations:
-
ROMEROISACUTI (@ROMEROISACUTI) reported from Barry, Wales@virginmedia wifi has gone down in CF62 area of Barry.
-
andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia It works intermittently. This has been discussed over a series of phone calls through 12 months. A booster box has been sent too and its still poor. We're paying for a service we can't use when we want to. The TV box is next to the WiFi box downstairs & is still poor.
-
Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
-
Rob Weaver (@welsh1lad) reported from Barry, Wales@virginmedia Iv had my email account for 20 years + now with no issues till yesterday
-
Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia Can I just ask why it is that you can respond within minutes on social media (where the public can see your actions) but then in private you are ignoring your customers and taking three weeks to deal with issues? If you have agents manning twitter why can’t you pick up the phone?
-
Sam Sims (@mantha_1976) reported from Newport, WalesInternet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century
-
Benjamin Hartrey (@benj8min) reported from Cardiff, Wales@virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.
-
Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
-
Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia calling takes too long, always on hold for over an hour, and they never deal with the problem, the person on WhatsApp actually dealt with it which is why I was wanting to carry on using WhatsApp?!
-
Stacey J Lipowski🐧 (@staceyjlipowski) reported from Cardiff, Wales@virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not
-
Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!
-
Dave T (@fin_father) reported from Weston-super-Mare, England@thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.
-
Sam Tempest (@SATempest) reported from Cardiff, Wales@OldSparky6 @virginmedia I’m never going with them again. Genuinely don’t know how they are still a company that is allowed to operate when the customer service is this bad!
-
amanda roberts (@amandaroberts10) reported from Cardiff, Wales@virginmedia is there a problem in the CF23 area ... no WiFi??
-
Leanne Everest 🙏❤ 🌈 🦄 (@reddevil1975) reported from Barry, WalesHello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!
-
Mark (@MarkAnstee2) reported from Weston-super-Mare, England@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
-
Samantha (@Samanth82113398) reported from Cardiff, Wales@virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end
-
This is Carl🏳️🌈😺🏴🍕 (@Carl_E88) reported from Cardiff, Wales@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
-
Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England@bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke
-
Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia Cancel the contract and go to Sky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jambo (@The_real_Jambo_) reported@virginmedia Had no TV service since Monday, not going to be able to watch the Scotland tonight, I am beyond angry. Everytime I try to book an engineer visit I am told to wait 24hrs, its been 6 days.
-
Rob Jones (@robhjones) reported@virginmedia I have no idea how to do it. Sorry, it worked perfectly well with the TiVo box. The problem is obviously the new 360 system. Can you arrange for it to revert back or get an engineer out please?
-
Moo (@jazzioooo) reported@virginmedia why is your broadband so bad? World cup games and im having a nightmare watching them with the broadband drop outs!
-
CG (@griffonline) reported@gblondon1 @skytv @virginmedia That was to keep SkyQ. Virgin only had their streaming service with no record.
-
Lucia (@LadyLucia05) reported@virginmedia @gblondon1 Loyalty means nothing to @virginmedia not even tried to keep me as a customer.
-
LP (@____LP____) reported@virginmedia My broadband was down for about 20 hours in total but finally came back an hour ago, so that's something!
-
Charmaine Rome (@eightieschick72) reported@virginmedia @epwhamilton @virginmedia Same issue here. Took 1 hour on the phone to Virgin to be told there’s an outage. No comment about it on your website. And no idea when it’s being fixed. Moved from BT 3 weeks ago for more reliable internet. Not impressed at all.
-
emma 💙 🏴 (@emmafrost80) reportedAnyone having issues with the picture for the football #virginmedia
-
South Coast Commuter (@CS_Hants) reported@virginmedia May I remove it then? It’s ugly, VM never mentioned I would need it when you sold me the service and you didn’t get my permission to stick it on my house! Will happily send it back to you! Have no intention of ever using @virginmedia ever again!
-
J (@the_geeker) reported@kelly_owls @virginmedia They are horrendous. Took me about 2 hours to cancel mine a few years and it still haunts me. Horrendous company