Virgin Media

Virgin Media Outage Report in Cwmbran, Torfaen County Borough, Wales

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The latest reports from users having issues in Cwmbran come from postal codes NP44.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Cwmbran, Torfaen County Borough, Wales 05/19/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Cwmbran, Torfaen County Borough, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Cwmbran, Newport, Blackwood, Caerphilly and Hengoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCwmbran Phone
United KingdomCardiff Internet
United KingdomCardiff Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • dmitchell1975 Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales

    @virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks

  • Scrimmers James Scrimshire (@Scrimmers) reported from Newport, Wales

    @virginmedia something going wrong in NP20 with broadband? Can't get online and your service checker isn't responding

  • Brad7Harrington EyeBallPaul (@Brad7Harrington) reported from Cardiff, Wales

    @virginmedia sort your WiFi out for **** sake 😭😭

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    @virginmedia internet down, sort it out!! #virginmediadown

  • 23xhannahx Hannah Hughes (@23xhannahx) reported from Cardiff, Wales

    Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.

  • lou_dare Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link

  • karl_luke Karl Luke (@karl_luke) reported from Cardiff, Wales

    @virginmedia no broadband connectivity this morning - my online account says there is an issue in my area and expected fix is 3pm today. I WFM and need connectivity. Had Intermittent issues yesterday afternoon... please help!

  • ABoweACS Mr Bowe - Abbeywood CS (@ABoweACS) reported from Newport, Wales

    @virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    Any @virginmedia customers having the same issue as me. I’m currently unable to watch anything on any channel

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?

  • NifieldPhillip Phillip Nifield (@NifieldPhillip) reported from Cardiff, Wales

    @virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?

  • tibbo133no David Tibbs (@tibbo133no) reported from Cardiff, Wales

    @virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @virginmedia TV down in Newport, Gwent area. Has been for a while. Any idea when it's back on please?

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BitSwings Bitswings (@BitSwings) reported

    @virginmedia But herein lies the problem. They can't change it as I want, because they can only offer me what the system in front of them tells them to offer me. Which currently is grossly unfair and in all cases is a downgrade for more money.

  • JitteryPinger JitteryPinger (@JitteryPinger) reported

    @SkyHelpTeam It's not channels, it a channel and only at night... its affecting all customers..... its happening on Virgin Media too its NOT A SIGNAL ISSUE, SIGNALS HAVE BEEN TESTED.... sorry but can I not make it any clearer!

  • BitSwings Bitswings (@BitSwings) reported

    @virginmedia But instead you want me to pay £99 for what is available for 18 months to a new customer for £79 or, what has happened, you arbitrarily lied, shoved me on £72 a month and downgraded me into oblivion.

  • rob_7_h Rob (@rob_7_h) reported

    7 hours 15 mins on the phone to @virginmedia customer service to try and fix an issue they caused. Still not fixed, still no internet, still the most useless lying company I’ve ever had to deal with. Nice work Virgin, that’s got to be some sort of record! 👏🏼👏🏼👏🏼 #virginmedia

  • haniakessler Hannah Kessler (@haniakessler) reported

    @virginmedia SOS your internet is SO ****!

  • AuthorKarenMaso Karen Mason 📙 🐶 📺🛵 (@AuthorKarenMaso) reported

    Another day, another #virginmedia outage so I can't get any work done

  • diesel_martin WDYFC U13’s (@diesel_martin) reported

    Please people stay away from @virginmedia the worst company with the worst staff who hold no social skills or brain cells @richardbranson

  • DontGetTwits Mike (@DontGetTwits) reported

    @virginmedia Yes. Multiple times, multiple browsers, multiple browsers. Nothing changes. I cannot log in. Who do I talk to to fix this please as you won't let me do anything to raise issues without logging in first.

  • PhilSkelly67 Phil Skelton (@PhilSkelly67) reported

    @virginmedia Im not interested in a webchat really, just sort my service out and when my broadband is working I will investigate myself as to what my rights are, and act accordingly

  • BloomTalullah Talullah Bloom (@BloomTalullah) reported

    @virginmedia Spoke to 5 different ppl they all said different things. Refused an engineer visit, now there is an outage which has been resolved- according to 3- and still ongoing according to 2. 🤔