1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Virgin Media
  6. โฏ
  7. Cwmbran
Virgin Media

Virgin Media outages and service status in Cwmbran, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Cwmbran, including 8 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received May 14, 12:03 PM GMT+1.
  • 56% Internet (56%)
  • 28% TV (28%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Cwmbran come from postal codes NP44 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cwmbran, Wales

The most recent Virgin Media outage reports came from the following cities: Newport, Cwmbran, Blackwood, Caerphilly, Portishead, and New Tredegar.

CityProblem TypeReport Time
Newport TV 1 hour ago
Cwmbran TV 1 hour ago
Newport TV 1 hour ago
Cwmbran TV 1 hour ago
Newport TV 1 hour ago

Nearby cities with recent reports

Newport

5 recent signals

1 hour ago
Caerphilly

2 recent signals

5 days ago
Blackwood

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • Munchiemon
    The Devil (@Munchiemon) reported from Newport, Wales

    @virginmedia Yes, but it only takes around 30 seconds and says there is no issue.

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • KitaW
    Kita Williams (@KitaW) reported from Newport, Wales

    @virginmedia No. And we have called so many time and reset the box. Had 3 new computers from work so the issue is you! My broadband is frankly ****!

  • FindlayEquality
    Graham Findlay FRSA ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ‡ช๐Ÿ‡บ (@FindlayEquality) reported from Cathays, Wales

    @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

  • kersy28
    Simon Kerswell (@kersy28) reported from Cwmbran Central, Wales

    @virginmedia and I could get ยฃ165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! ๐Ÿ˜ก especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!

  • StevenNott
    StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @chloemphoto @virginmedia The laptop also works off mobile data sharing too so connectivity issues are good. Please sort out this mess because the router is needed to be working properly for laptop work to be done at home. Stop all this buck passing from one dept to another and help these guys PLEASE.

  • SewScandalous
    Katieeeeeeeeeeeee ๐Ÿ‘ป (@SewScandalous) reported from Newport, Wales

    Oh, maybe not. Even though the website says no problem, there is a problem with the broadband round here ๐Ÿ™„ @virginmedia

  • andyedwards34
    andrew edwards (@andyedwards34) reported from Newport, Wales

    @virginmedia It wasnโ€™t an email it was a text message I have reported it and they are aware of it if itโ€™s nothing to do with a data breach how do they know my service provider, mobile number and day the bill is supposed to be paid?

  • Munchiemon
    The Devil (@Munchiemon) reported from Newport, Wales

    @virginmedia any issues in NP10? For the past two days my Internet has been cutting out every few minutes, making WFH and virtual conferencing absolutely appalling/unfeasible.

  • MaartenSleeckx
    MaartenX. (@MaartenSleeckx) reported from Victoria, Wales

    @virginmedia Clearly not as the issue keeps coming back after multiple engineer fixes outside AND in my home. You're lying through your teeth and leaving me in the dark literally. Stop hiding behind "standard business" replies, be human and help me.

  • George66Steve
    Steve George๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@George66Steve) reported from Cathays, Wales

    @virginmedia And if it's 'some customers' it's an awful bloody lot of them!

  • AlMaManshp
    AM๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿพ๐Ÿˆโ€โฌ›๐Ÿˆ๐Ÿ•โ€๐Ÿฆบ๐Ÿ•๐Ÿ“ (@AlMaManshp) reported from Beechwood, Wales

    @wolsned All the bloody time - terrible service #virginbroadband #virginmedia

  • LRLettings
    Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales

    @virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...

  • dlrwills
    Dan Williams (@dlrwills) reported from Cwmbran Central, Wales

    @virginmedia Internet is terrible lately. Good job I have mobile data otherwise Iโ€™d be living in the dark ages.

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think itโ€™s useless and canโ€™t send the WiFi through paper thin plasterboard or handle the TV signal

  • theasthinkings
    Thea (@theasthinkings) reported from Abergavenny, Wales

    @virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.

  • andyedwards34
    andrew edwards (@andyedwards34) reported from Newport, Wales

    @virginmedia I understand that but if itโ€™s not related to virgin how did they get my service provider and date payment is due,customer services are aware of this,as a service provider have you informed potential victims that this has happened?

  • SAULYD_
    saul (@SAULYD_) reported from Newport, Wales

    @virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****

  • lou_dare
    Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia any problems in the Np19 area.. canโ€™t get BT sport and quite a few other channels on.. Iโ€™ve done the usual.. turned off reset etc

  • StevenNott
    StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseTregidgo
    Louise (@LouiseTregidgo) reported

    @virginmedia Its all pixilated on all channels but u tube apps all fine . I restarted checked leads no issues.and spent a hour trying to call virgin to report this fault today and its disgusting service no one anwers at all.

  • GameplayVideos8
    Gameplay Videos (@GameplayVideos8) reported

    @virginmedia Virgin Media goes DOWN for thousands of users across UK with 'all channels pixelated' in TV outage not good on my to

  • halobabeee
    Hazel (@halobabeee) reported

    @virginmedia Can a loss of service be registered on my behalf please.

  • banter1975
    Lee Sparks (@banter1975) reported

    @virginmedia @Da8blue @virginmedia same problem in Hampshire, is this an on going issue?

  • SteveMcKenna2
    Steve McKenna ๐Ÿ‡ฎ๐Ÿ‡ช๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ•๐Ÿ’š (@SteveMcKenna2) reported

    @virginmedia been waiting for your call since Saturday, been private messaging several times a day since last week. Appalling service.

  • 914GJS
    GJS-Graham (@914GJS) reported

    @virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.

  • lorg63
    Lorraine Garland Gibson ๐Ÿ‡ต๐Ÿ‡ธ (@lorg63) reported

    @virginmedia I have been trying to call virgin media for three days in a row. Is there anyone working today who could answer my call. Customer services are a disgrace. Moving to youfibre.

  • Debcoolnan
    tell me more ๐Ÿ˜Š (@Debcoolnan) reported

    @virginmedia @PractiPurple Mine too, since 11am today!! I canโ€™t even check service status as โ€˜can not find your accountโ€™ ๐Ÿ˜ณ still waiting for the email to verify 45 minutes!!!! Sort it out @virginmedia itโ€™s ridiculous ๐Ÿ˜ก๐Ÿ˜ก

  • DarylForster8
    Daryl Forster (@DarylForster8) reported

    Anyone else having issues with @virginmedia TV reception

  • Becca9O
    Becca (@Becca9O) reported

    @VirginimediaDM Iโ€™d like to report a problem with Virgin Media TV in the Hucknall area of Nottinghamshire. This started at around 11am today