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Virgin Media outages and service status in Cwmbran, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Cwmbran, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 9, 11:56 AM GMT+1.
  • 74% Internet (74%)
  • 16% Wi-fi (16%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

The latest reports from users having issues in Cwmbran come from postal codes NP44 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cwmbran, Wales

The most recent Virgin Media outage reports came from the following cities: Caerphilly, Newport, Blackwood, Cwmbran, Portishead, and New Tredegar.

CityProblem TypeReport Time
Caerphilly Wi-fi 4 days ago
Caerphilly Internet 4 days ago
Newport Internet 5 days ago
Blackwood Internet 7 days ago
Cwmbran Internet 7 days ago
Newport Internet 8 days ago

Nearby cities with recent reports

Caerphilly

2 recent signals

4 days ago
Newport

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Victoria, Wales

    @virginmedia The Wi-fi is rubbish, slow and crap service up stairs. Often I have to connect to extenders. It’s a two story average house. Your routers are rubbish. The older ones were much better!!

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    Can’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always

  • gerard120474
    🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 gerard JOCK dowdall (@gerard120474) reported from Newport, Wales

    @virginmedia my internet down , gone through all the tests ETC , been on hold for 35 mins+ twice . done test and its taking me to book an engineer but that page crashes when trying to book . trying to get my wifi up as my wife works from home and turn off a box im not using

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    @virginmedia why is the ufc ppv not working?

  • lou_dare
    Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st

  • Munchiemon
    The Devil (@Munchiemon) reported from Newport, Wales

    @virginmedia The issue is intermittent so not currently. The 3.0 hub has been rebooted multiple times and has had a factory reset but I still have intermittent Internet.

  • MaartenSleeckx
    MaartenX. (@MaartenSleeckx) reported from Victoria, Wales

    @virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".

  • GiantVeg
    Kevin Fortey (@GiantVeg) reported from Cwmbran Central, Wales

    @emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia I’m still unable to get a decent Wi-fi signal at the back of the house.

  • SewScandalous
    Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    @virginmedia Imagine being a customer service agent and not having a clue how to do your job hahaha! 🙄

  • judealdridge
    Jude Aldridge (@judealdridge) reported from Taff's Well, Wales

    Looks like @virginmedia having issues again!

  • lou_dare
    Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks

  • lou_dare
    Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported from Cathays, Wales

    @virginmedia And if it's 'some customers' it's an awful bloody lot of them!

  • StevenNott
    StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @chloemphoto @virginmedia The laptop also works off mobile data sharing too so connectivity issues are good. Please sort out this mess because the router is needed to be working properly for laptop work to be done at home. Stop all this buck passing from one dept to another and help these guys PLEASE.

  • andyedwards34
    andrew edwards (@andyedwards34) reported from Newport, Wales

    @virginmedia can you tell me who I need to escalate the issue I have regarding my data being breached again for the second time in around 18 months I have spoken to customer services who have confirmed you are aware and investigating?????

  • LRLettings
    Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales

    @virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please

  • Munchiemon
    The Devil (@Munchiemon) reported from Newport, Wales

    @virginmedia Yes, but it only takes around 30 seconds and says there is no issue.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @virginmedia TV down in Newport, Gwent area. Has been for a while. Any idea when it's back on please?

  • ElUnicoblog
    El Unico (@ElUnicoblog) reported from Liswerry, Wales

    @virginmedia Awful service, trying to charge me four times my bil!!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Liv266299783891
    Liv (@Liv266299783891) reported

    @virginmedia It’s still not working!

  • HelenDavie66542
    Helen Davies (@HelenDavie66542) reported

    @virginmedia Having problems getting install app to display to change to virgin media 360. Shall I just wait 5 days for it to appear?

  • A7ESK
    Edward King (@A7ESK) reported

    Right @virginmedia 3 calls in the customer service came through the same procedure and you still haven’t unblocked me so I can watch stuff on the app. What is going on seriously?. and this is almost week three.

  • sjdhatters
    Simon Dennis (@sjdhatters) reported from Aston Clinton, England

    @NUFCdesperado @vmbusiness Ha ha. Some stuff doesn't need writing down. Like the ******* phone number they rang me on!

  • CaroleWinter
    Carole Winter (@CaroleWinter) reported

    @virginmedia please answer the phone. You are one broken system

  • Emer49034181
    Emerfly66 @CLLIreland @LCovidirl. #Free Palestine (@Emer49034181) reported

    Not only that but they said they’d call me to discuss next steps . What next steps @VirginMediaIE ?!! What could I possibly contribute to solving the issue. This isn’t good enough @virginmedia. I have friends also experiencing problems with VM .

  • earth_luma
    EarthLuma! (@earth_luma) reported

    @PaulaCoyscot I wouldn’t say I’m against it or anything, but like the sad wee sod I am, I wonder how our broadcasting system would be affected by it, considering how Ireland has a completely distinct system from the UK (with RTÉ, the Virgin Media network (which was TV3 until 2018), TG4, etc.)

  • flower15218
    Dave Flower (@flower15218) reported

    @virginmedia They can call me when they know they’re coming down and I can take them to the cabinet. Might be easier 👍

  • DaveDaveapollo
    Dave Hutchinson (@DaveDaveapollo) reported

    @stered75 @virginmedia Turn off at the switch on the back of the box; then on the front of the box hold down both the power button and the minus button at the same time. Then turn on the box again whilst keeping hold of those buttons for a further 30 seconds

  • LUFC_BULL
    Dan (@LUFC_BULL) reported

    @Leemhammond @virginmedia They **** about all time. Its not even 4k anymore. I reckon its 1440 upscaled