Virgin Media outages and service status in Cwmbran, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Cwmbran, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 13, 8:39 PM GMT+1.
- Internet (29%)
- Wi-fi (29%)
- TV (29%)
- E-mail (14%)
The latest reports from users having issues in Cwmbran come from postal codes NP44 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Cwmbran, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cwmbran, Wales
The most recent Virgin Media outage reports came from the following cities: Blackwood, Ebbw Vale, Tredegar, Cwmbran, Portishead, Newport, Pontypool, Hengoed, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood
|
4 hours ago | |
|
Ebbw Vale
|
Wi-fi | 4 days ago |
|
Tredegar
|
Internet | 9 days ago |
|
Cwmbran
|
TV | 10 days ago |
|
Blackwood
|
Internet | 11 days ago |
|
Cwmbran
|
TV | 12 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cwmbran, Wales
Latest outage, problems and issue reports in Cwmbran and nearby locations:
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Nige (@niamunna1) reported from Newport, Wales@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??
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Clare Simpson (@clareasimpson) reported from Caerphilly, Wales@virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?
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The Devil (@Munchiemon) reported from Newport, Wales@virginmedia An engineer came and replaced my hub, bits on the wall outside and bits in the box down the road. So far so good 🤞
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Lee Webster (@leeweb79) reported from Caerphilly, Wales@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales@virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
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The Devil (@Munchiemon) reported from Newport, Wales@virginmedia any issues in NP10? For the past two days my Internet has been cutting out every few minutes, making WFH and virtual conferencing absolutely appalling/unfeasible.
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Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
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Peter Robey (@peterrobey) reported from Risca, Wales@playzone1000 @virginmedia Had exactly the same experience! Has to be the worst customer service experience ever!
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Nigsy (@TheRealNigsy) reported from Newport, Wales@virginmedia Had issues this morning, but seem ok now.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Victoria, Wales@virginmedia 🙄 isn’t that just a lazy way of doing tech support. When I worked for you going back a few years, we were very customer focused!!
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Jude Aldridge (@judealdridge) reported from Taff's Well, WalesLooks like @virginmedia having issues again!
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Nigsy (@TheRealNigsy) reported from Newport, WalesAnybody else lost there #VirginMedia internet services, getting stupid now as I'm loosing money not being able to work... @virginmedia
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rancid insane 🤪 (@rancid_insane) reported from Newport, Wales@virginmedia Still having issues 😪 Its hopefully getting fixed Monday but would really like to speak to your complaints department
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Sam Sims (@mantha_1976) reported from Newport, WalesInternet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century
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stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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StevenNott (@StevenNott) reported from Cwmbran Central, WalesMy neighbour has the same issues. @virginmedia
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Faye Lauren Smith (@fayelsmithxo) reported from Liswerry, Wales@virginmedia wifi’s down yet again!!! don’t pay money for your broadband just for it to be shut down all the time!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UAVHive (@UAVHive) reportedVirgin Media simply do not seem to grasp customer service, I really fear the damage the merger with O2 will do to the service there. Penny pinching over a bereavement is proof of a fundamentally mismanaged customer service.
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unia (@unia_x) reported@Stsantek @virginmedia Hartlepool, Swindon, Reading - 3 places where I know for a fact a VM connection has packet loss. They’re selling a broken service and are getting away with it.
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Hatz (@DevilHatman) reported@TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site
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Claire Fox (@foxclaire1973) reported@virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer
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citizen_first (@citizen_first25) reported@virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed
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Stewart Hunt (@stuzig) reported@virginmedia why is my Internet and TV cutting out several times a day, every day? Was told it would be fixed and to call back if still having problems and now completely unable to get through to anyone. This is not acceptable service
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Michelle Beckett (@MichelleBeckett) reported@UglyGeezer @virginmedia I’m so sorry, Lee. That’s awful. Thinking of you
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Rob Fowler (@RobSFowler) reported@virginmedia this is disgraceful! Look into it and do better, much better. From a customer of yours that is currently considering his options!
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K I Y A 🍉❤️ (@foolforyouu) reported@virginmedia have a lot of people experienced wifi issues? Its the third time in the past few weeks where the wifi has gone or its really slow or shuts off then turns back on again
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Stevie K (@the_k_bizzle) reported@virginmedia Billing system apparently down but you've took a double payment from my bank card. If its reflected on my account fine, but customer service can't help as theyve got issues and online shows "Something went wrong"