Virgin Media outages and service status in Cwmbran, Wales

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cwmbran, Wales

The most recent Virgin Media outage reports came from the following cities: Newport, Cwmbran, Ebbw Vale, Pontypool, Hengoed, Caerphilly, and Blackwood.

Community Discussion

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Virgin Media Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

• 
  Nige ⚡ (@niamunna1) reported 8 minutes ago from Newport, Wales

  @virginmedia 2 full internet outages today whilst teaching lessons from home. Shockingly unreliable service.

• 
  andrew edwards (@andyedwards34) reported 13 minutes ago from Newport, Wales

  @virginmedia is there anybody in your customer services department today?

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 13 minutes ago from St. Julians, Wales

  @virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!

• 
  Nigsy (@TheRealNigsy) reported 16 minutes ago from Newport, Wales

  @virginmedia Had issues this morning, but seem ok now.

• 
  Leigh Rowland (@LRLettings) reported 16 minutes ago from Pontnewydd, Wales

  @virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...

• 
  Louise Dare (@lou_dare) reported 23 minutes ago from Ringland, Wales

  @virginmedia Husband can’t sign in off PC... any issues ??

• 
  Adam Lee (@AdamLee2011) reported 24 minutes ago from Newport, Wales

  @virginmedia internet down, sort it out!! #virginmediadown

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported 25 minutes ago from Victoria, Wales

  @virginmedia how is hanging on the phone for more than 30 mins acceptable? You get a *** full of money from me and my Aunt separately. £180 pm your service is extremely poor!!!

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported 28 minutes ago from Victoria, Wales

  @virginmedia The Wi-fi is rubbish, slow and crap service up stairs. Often I have to connect to extenders. It’s a two story average house. Your routers are rubbish. The older ones were much better!!

• 
  StevenNott (@StevenNott) reported 29 minutes ago from Cwmbran Central, Wales

  @Anthony1981Feb @westdigitaled @virginmedia You're lucky. I'm getting naff all. Mobile data is keeping this bad boy connected

• 
  Adam Lee (@AdamLee2011) reported 35 minutes ago from Newport, Wales

  @virginmedia had new hub 4 modem arrive yesterday, set up and worked fine for about 12 hours now it doesn’t even have power. Did not even last a full day. Load of **** it is #virginmedia #broadband #wifi

• 
  Nige (@niamunna1) reported 36 minutes ago from Newport, Wales

  @virginmedia I'd rather you just responded to my complaint that I made 2 months ago.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 37 minutes ago from Caerphilly, Wales

  @virginmedia do you have issues in CF83 ? Our business broadband is down again.

• 
  Sam Sims (@mantha_1976) reported 37 minutes ago from Newport, Wales

  hey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)

• 
  StevenNott (@StevenNott) reported 39 minutes ago from Cwmbran Central, Wales

  @chloemphoto @virginmedia Even if the ethernet works, the WiFi issues are still there and you need it sorting. It's in the @virginmedia contract to ensure all equipment is working and functioning as it should. Faulty equipment should be replaced and remember, you're paying for the service.

• 
  Simon Kerswell (@kersy28) reported 41 minutes ago from Cwmbran Central, Wales

  @virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!

• 
  Lee Webster (@leeweb79) reported 49 minutes ago from Caerphilly, Wales

  @DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate

• 
  The Devil (@Munchiemon) reported 54 minutes ago from Newport, Wales

  @virginmedia Yes. Please can you look into the Internet in NP10. It cuts out constantly and isn't the service I'm paying for.

• 
  andrew edwards (@andyedwards34) reported 55 minutes ago from Newport, Wales

  @virginmedia It wasn’t an email it was a text message I have reported it and they are aware of it if it’s nothing to do with a data breach how do they know my service provider, mobile number and day the bill is supposed to be paid?

• 
  The Devil (@Munchiemon) reported 1 hour ago from Newport, Wales

  @virginmedia any issues in NP10? For the past two days my Internet has been cutting out every few minutes, making WFH and virtual conferencing absolutely appalling/unfeasible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Poole (@nrpoole) reported 6 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  Sandy Moore (@SandyMo45739639) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies 😳

• 
  Karen Rodger (@Fletchers_Mama) reported 9 minutes ago

  @virginmedia It was both. It has happened twice in 2 consecutive mths, both times locked for 2wks. Currently unlocked but never been explained why it how to prevent

• 
  Liz Common (@lizziecom) reported 19 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Anthony Ellis (@WentTimb) reported 24 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV8 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

• 
  MrsHoustie🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Houstie1886) reported 24 minutes ago

  @virginmedia Any idea when internet will be back up and running in ML1? Service status says no issues. Helpline says working on it. Had no internet since yesterday. Thanks.

• 
  James Prosser (@buzzkilljames) reported 25 minutes ago

  @virginmedia I've requested to return equipment multiple times through chat bot but the promised return pack never arrives. Please can you help me receive one?

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 28 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.

• 
  Kat (@catsmum27) reported 29 minutes ago

  @Elainebks @y_alibhai @virginmedia They monitor, but the responses are purely performative as resolutions never achieved.

• 
  Urban Groove (@Urban__Groove) reported 34 minutes ago

  @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡