Virgin Media outages and service status in Cwmbran, Wales

Problems in the last 24 hours in Cwmbran, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cwmbran, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cwmbran, Wales

The most recent Virgin Media outage reports came from the following cities: Ebbw Vale, Pontypool, Newport, Hengoed, Cwmbran, Caerphilly, Blackwood, and Portishead.

City	Problem Type	Report Time
Ebbw Vale	Internet	17 hours ago
Pontypool	Internet	3 days ago
Newport	Total Blackout	6 days ago
Hengoed	TV	7 days ago
Newport	Internet	7 days ago
Pontypool	E-mail	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cwmbran, Wales

Latest outage, problems and issue reports in Cwmbran and nearby locations:

• 
  Katieeeeeeeeeeeee 👻 (@SewScandalous) reported 5 minutes ago from Newport, Wales

  Oh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia

• 
  Mark Smith (@markccfc70) reported 5 minutes ago from Cwmbran Central, Wales

  Been with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 6 minutes ago from St. Julians, Wales

  @virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!

• 
  Berry (@berryleigh) reported 8 minutes ago from Beechwood, Wales

  @virginmedia I made a complaint January 12th. I phoned on 15th to chase it. I was told you would be in touch and you haven’t been. Your T’s and C’s say 28 days. We are now on day 38! You responded quickly to @SophieEB how come you can show everyone the same respect! Your rubbish!

• 
  Big Dog (@BigDogWrestler) reported 9 minutes ago from Newport, Wales

  @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

• 
  Jude Aldridge (@judealdridge) reported 10 minutes ago from Taff's Well, Wales

  Looks like @virginmedia having issues again!

• 
  Louise Dare (@lou_dare) reported 13 minutes ago from Ringland, Wales

  @virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??

• 
  Dan Williams (@dlrwills) reported 14 minutes ago from Cwmbran Central, Wales

  @virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.

• 
  StevenNott (@StevenNott) reported 15 minutes ago from Cwmbran Central, Wales

  @Anthony1981Feb @westdigitaled @virginmedia You're lucky. I'm getting naff all. Mobile data is keeping this bad boy connected

• 
  Adam Lee (@AdamLee2011) reported 19 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

• 
  Rachel Jones BSc. (@RachJ_) reported 20 minutes ago from Bargoed, Wales

  Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes! #virginmedia

• 
  Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported 20 minutes ago from Newport, Wales

  @rupinjapan @virginmedia I've lost my connection tonight myself. Guessing it's a network wide issue tonight

• 
  joshua mitchell (@welshtoffee11) reported 22 minutes ago from Maesycwmmer, Wales

  @virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh

• 
  Simon Kerswell (@kersy28) reported 23 minutes ago from Cwmbran Central, Wales

  @virginmedia absolutely shocking customer service! cancelled my services as of 21st March, rang you today to see what you could offer me to stay and you offer me the same package at £17 more expensive, but offer new customers the same deal but £5 cheaper that I currently pay!

• 
  MaartenX. (@MaartenSleeckx) reported 33 minutes ago from Victoria, Wales

  @virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".

• 
  Mr Bowe - Abbeywood CS (@ABoweACS) reported 34 minutes ago from Newport, Wales

  @virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!

• 
  Louise Dare (@lou_dare) reported 36 minutes ago from Ringland, Wales

  @virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc

• 
  Nige (@niamunna1) reported 42 minutes ago from Newport, Wales

  @Nyge_79 @virginmedia Same here. Abysmal service. I'm often in a Zoom with 40 other people and I'm the only one who drops out.

• 
  Simon Kerswell (@kersy28) reported 45 minutes ago from Cwmbran Central, Wales

  @virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!

• 
  The Devil (@Munchiemon) reported 54 minutes ago from Newport, Wales

  @virginmedia The issue is intermittent so not currently. The 3.0 hub has been rebooted multiple times and has had a factory reset but I still have intermittent Internet.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Callum Fludgate (@fludgate1) reported 1 minute ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  Urban Groove (@Urban__Groove) reported 7 minutes ago

  @virginmedia I'll ring tomorrow instead as im really F***** pissed off right now with you and your dog **** o2 partner 😡

• 
  Melina Kakoulidis (@MelinaKakoulid7) reported 8 minutes ago

  I think the @virginmedia customer services agents are like computers rather than human beings they are unable to have any conversations and comprehend on what is being said to them by a human being. They are working from a script and are unable to deviate from a script.

• 
  Mike (@ArrEssVeeTwin) reported 8 minutes ago

  @_Alfista @jen_moxon @virginmedia Genuinely never had an issue. BT twice ignored the ombudsman’s ruling when they ****** me over tho. In the end they paid me £80 to leave. The only way to renew with Virgin is to go to cancellations tho. And they’ll still **** it up

• 
  🇬🇧🇨🇳🇮🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Inforder) reported 10 minutes ago

  @OliverGMcManus @virginmedia For a media company they are extraordinary bad at being able to communicate, had them once-never again.

• 
  Vicky 💖 (@Vicky51308928) reported 11 minutes ago

  @virginmedia your internet causing my son to have huge meltdowns. I am paying for a service that is incompetent, unreliable and damaging to my son due to his very severe condition. Last month your staff called my sons disability a ‘mental breakdown’- not acceptable

• 
  London leaver (@ross_biagini) reported 11 minutes ago

  @virginmedia Internet has been down in HP6 since Sunday. Please help

• 
  liam (@liamsimo95) reported 12 minutes ago

  @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

• 
  cari_lou (@swlondonraised) reported 13 minutes ago

  @virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry

• 
  Lara Mitchard (@LaraMitchard) reported 15 minutes ago

  @virginmedia And what’s the estimated fix time?