Virgin Media outages and service status in Blackwood, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Blackwood, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 9, 4:18 PM GMT+1.
- Internet (40%)
- E-mail (20%)
- Wi-fi (20%)
- TV (20%)
The latest reports from users having issues in Blackwood come from postal codes NP12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Blackwood, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Pontypool, Cwmbran, Blackwood, Pontypridd, Ebbw Vale, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 2 days ago |
|
Pontypool
|
Wi-fi | 6 days ago |
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Cwmbran
|
Internet | 9 days ago |
|
Blackwood
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Blackwood, Wales
Latest outage, problems and issue reports in Blackwood and nearby locations:
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Iestyn T Davies (@iestyntdavies) reported from Newport, WalesCan’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always
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Monkenstien. (@3_monk) reported from Beechwood, Wales@virginmedia I get your bills, that is how I realised as a loyal customer I am paying £40 plus a month for Internet access only. Fortunately for me and not for you BT Openreach have been installing fibre to home allowing me greater negotiating power as tou have no respect for loyalty.
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rancid insane 🤪 (@rancid_insane) reported from Newport, Wales@virginmedia @PlayAvengers Hey please help for some reason code not working Had major issues getting into my @SquareEnix account and had to start a fresh one Would love them outfits 🥰 I'm a Virgin customer Full Package
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rancid insane 🤪 (@rancid_insane) reported from Newport, Wales@Ajaxia_ @virginmedia Just waiting for a few upgrades in area. Just disappointed with service especially having all the proof
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joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales@virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh
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Iestyn T Davies (@iestyntdavies) reported from Newport, Wales@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.
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Trudi Foster (@MsWhippet1) reported from St. Julians, Wales@virginmedia I was told to wait in this morning between 8am - 12pm for an engineer to fix my broadband. It's now 2pm and no sign of an engineer. I was told I'd be charged £25 if I missed the appointment. I think I should charge you for having to hang around for 6 hours waiting.
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia It works intermittently. This has been discussed over a series of phone calls through 12 months. A booster box has been sent too and its still poor. We're paying for a service we can't use when we want to. The TV box is next to the WiFi box downstairs & is still poor.
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Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales@virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please
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Sarah Tamsin (@Tamsininnit) reported from Pontypridd, WalesWhat's the point of being a @vmbusiness customer, when they don't inform you of planned outtages? 😡
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Michelle (@msb1302) reported from Treforest, Wales@virginmedia Nope still down and isn't just me in the area.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@virginmedia I’m still unable to get a decent Wi-fi signal at the back of the house.
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alex wright (@aliander) reported from Pontypridd, Wales@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
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Berry (@berryleigh) reported from Beechwood, Wales@virginmedia I made a complaint January 12th. I phoned on 15th to chase it. I was told you would be in touch and you haven’t been. Your T’s and C’s say 28 days. We are now on day 38! You responded quickly to @SophieEB how come you can show everyone the same respect! Your rubbish!
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Stu (@P__TheLetter) reported from Bargoed, Wales@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales@virginmedia another day another WiFi outage. This really is the worst WiFi I've ever had. Legally as you are not providing the service as promised am I allowed to cancel the contract ? @CitizensAdvice
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jase Whelan (@WiJayWhelan) reported@virginmedia I have! still no Wifi 😡 day 3 , still no sign of any engineers who are apparently ' working to resolve the complex issue'?
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(tez7n2) (@MickeyDN7) reportedWTF is this bolloks ,paying for sport and can't stream the football+ so stick to legal and it's ******* **** !! @virginmedia @SkySports
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Trina S 💙 (@BrownEyedGirlGB) reported@virginmedia Today it went at just before 11:00 whilst I was trying to complete probate online. After service check said no issues, then fault with kit, it settled on intermittent issue in your area. 3/?
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Dr Ioannis Zisis 🏴🇬🇷🇪🇺 (@zisisioa) reportedAbysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.
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propper klopper (@gilesy10982) reported@miked36 @virginmedia No problem at all 👍🏻
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MrBazza 🎬 (@MrBazza) reported@O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.
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Ken Whittall 𓅪 (@KenWhittall68) reportedFirst of all red buttons options wouldn't stream yesterday, and now Southampton game being shown on channel supposed to be for West Brom and on both red buttons options. Sort this **** out @virginmedia
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m (@Marcus_Campana) reported@virginmedia when I contacted u earlier in the year I was told the upgrade to the 360 box doesn't mean a new contract, but yet after months of you harassing me I've upgraded box and low and behold you've sent me a new contract until 2028 , not happy how do I cancel???
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Matt (@Ochai_Muse) reported@virginmedia @Bomber19631 Sky sports + channels not working whats going on
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amy simpson (@amy_jo_23) reported@O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out