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Virgin Media

Virgin Media outages and service status in Blackwood, Wales

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Blackwood, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 22, 11:17 PM GMT+1.
  • 56% Internet (56%)
  • 28% TV (28%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Blackwood come from postal codes NP12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Blackwood, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blackwood, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Blackwood, Wales

The most recent Virgin Media outage reports came from the following cities: Porth, Newport, Cwmbran, Mountain Ash, Tonypandy, Blackwood, Caerphilly, Pontypridd, and Treharris.

CityProblem TypeReport Time
Porth Wi-fi 3 hours ago
Newport Internet 7 hours ago
Porth Internet 2 days ago
Cwmbran Internet 2 days ago
Newport Internet 3 days ago
Newport Internet 3 days ago

Nearby cities with recent reports

Newport

4 recent signals

7 hours ago
Porth

2 recent signals

3 hours ago
Cwmbran

2 recent signals

2 days ago
Mountain Ash

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Blackwood, Wales

Latest outage, problems and issue reports in Blackwood and nearby locations:

  • LRLettings
    Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales

    @virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia Iโ€™m still unable to get a decent Wi-fi signal at the back of the house.

  • TheRealNigsy
    Nigsy (@TheRealNigsy) reported from Newport, Wales

    @virginmedia Had issues this morning, but seem ok now.

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ (@cymboi) reported from Victoria, Wales

    @virginmedia how is hanging on the phone for more than 30 mins acceptable? You get a *** full of money from me and my Aunt separately. ยฃ180 pm your service is extremely poor!!!

  • msb1302
    Michelle (@msb1302) reported from Treforest, Wales

    @virginmedia Nope still down and isn't just me in the area.

  • niamunna1
    Nige โšก (@niamunna1) reported from Newport, Wales

    @virginmedia 2 full internet outages today whilst teaching lessons from home. Shockingly unreliable service.

  • rancid_insane
    rancid insane ๐Ÿคช (@rancid_insane) reported from Newport, Wales

    @Ajaxia_ @virginmedia Just waiting for a few upgrades in area. Just disappointed with service especially having all the proof

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • AlMaManshp
    AM๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿพ๐Ÿˆโ€โฌ›๐Ÿˆ๐Ÿ•โ€๐Ÿฆบ๐Ÿ•๐Ÿ“ (@AlMaManshp) reported from Beechwood, Wales

    @wolsned All the bloody time - terrible service #virginbroadband #virginmedia

  • cymboi
    MH ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡ช๐Ÿ‡บ #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia On hard wired, approx 250mbs out of 350mbs. Itโ€™s a hub 4 with new connectors added and bits of cable, but again Iโ€™m having to call support to see why our intellipods arenโ€™t working.

  • ABoweACS
    Mr Bowe - Abbeywood CS (@ABoweACS) reported from Newport, Wales

    @virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!

  • berryleigh
    Berry (@berryleigh) reported from Beechwood, Wales

    @virginmedia I made a complaint January 12th. I phoned on 15th to chase it. I was told you would be in touch and you havenโ€™t been. Your Tโ€™s and Cโ€™s say 28 days. We are now on day 38! You responded quickly to @SophieEB how come you can show everyone the same respect! Your rubbish!

  • Cartergaz
    Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales

    @BigTempUK @virginmedia Errr. Dude. This is a bad experience.

  • dlrwills
    Dan Williams (@dlrwills) reported from Cwmbran Central, Wales

    @virginmedia Internet is terrible lately. Good job I have mobile data otherwise Iโ€™d be living in the dark ages.

  • Scrimmers
    James Scrimshire (@Scrimmers) reported from Newport, Wales

    @virginmedia something going wrong in NP20 with broadband? Can't get online and your service checker isn't responding

  • aliander
    alex wright (@aliander) reported from Pontypridd, Wales

    @virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.

  • Munchiemon
    The Devil (@Munchiemon) reported from Newport, Wales

    @virginmedia The issue is intermittent so not currently. The 3.0 hub has been rebooted multiple times and has had a factory reset but I still have intermittent Internet.

  • George66Steve
    Steve George๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@George66Steve) reported from Cathays, Wales

    @virginmedia It's not intermittent, it's completely down in CF23.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    Properly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia

  • Munchiemon
    The Devil (@Munchiemon) reported from Newport, Wales

    @virginmedia Yes. Please can you look into the Internet in NP10. It cuts out constantly and isn't the service I'm paying for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Extremelyannoy1
    Extremely annoyed (@Extremelyannoy1) reported

    @virginmedia what am I paying for if I canโ€™t access the WiFi I pay for much less no contact with customer service to report it. Terrible service!

  • Eyeballkidd4
    EyeballKidd 4 ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@Eyeballkidd4) reported

    @Benleo @virginmedia Give your custom to someone else. That is what I do when I'm not happy with the service I'm expected to pay for.

  • Sir_Moanalot_
    Sir Moanalot (@Sir_Moanalot_) reported

    @Benleo @virginmedia They are awful. Iโ€™ve been stuck with an exorbitantly priced rolling contract because I plan to move house soon and have no idea if wherever I move to will have VM cable in the street. Zero reward for customer loyalty. When I do finally move, @virginmedia can get in the bin.

  • Benleo
    Ben Leo (@Benleo) reported

    I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

  • xTHEDROIDx
    Richard (@xTHEDROIDx) reported

    @virginmedia I'm trying to link my parents virgin media o2 account with a virgin media account, but when I do this, it's asking us to sign in with an email address we do not have access to. I've tried calling your customer services and they can't understand me.

  • Fedupcivvy
    Ex-Fedupcivvy (@Fedupcivvy) reported

    @obbsie @virginmedia Everyone I know who used to be with @virginmedia has moved to another provider having experienced the same rubbish service you're getting. Banged on my door a few weeks ago, got sent packing, told the sales person I'd rather go totally offline than use them

  • burgs2010
    Nick Burgin - Horror Writer (@burgs2010) reported

    @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV ๐Ÿ˜ก

  • screwy73
    Carl S (@screwy73) reported

    @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault ๐Ÿ™„

  • Andy_wxm
    Andy Jones (@Andy_wxm) reported

    @virginmedia Been a customer of yours for 2 months and my broadband keeps dropping out. Have switched off the hub and back on yet the broadband signal is still having the same problems

  • KrYpt923317
    KrYpt (@KrYpt923317) reported

    @Benleo Disgusting customer service. Iโ€™ve had many issues with then. Financial Ombudsman Service have always helped, but now theyโ€™ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.