Virgin Media Outage Report in Liswerry, Newport, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liswerry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liswerry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Liswerry, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Caerphilly, Cardiff, Cwmbran, Ynysddu and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Liswerry, Wales
Latest outage, problems and issue reports in Liswerry and nearby locations:
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Jordan McDonnell
(@Jordanmac95) reported
from
Cardiff, Wales
@virginmedia any chance of you not cutting off a call? Rang 5 times now to cancel my mobile contract and each time you put the phone down. Your customer service is shocking.
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
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Em Gill
(@EmilyEvaGill) reported
from
Cardiff, Wales
Dear @virginmedia why are you so bad?
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Jonny Ex
(@jonny_ex9) reported
from
Cardiff, Wales
Can you just fix my internet please? @virginmedia I really can’t be arsed with this today
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@clarephillips_ @virginmedia This is the norm with virgin media need to start a campaign them as they never sort any issues out unless they promise to sort things but never do
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Peter Fortune
(@PeterFortune5) reported
from
Cardiff, Wales
@cerysfurlong @virginmedia Wondered why my internet was down
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AJR PhotoArt
(@Andrew20061976) reported
from
Cardiff, Wales
@virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?
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Liam Eynon
(@leynon24) reported
from
Cardiff, Wales
@virginmedia hi, had no internet or tv all morning and no updates on fixes other than the service status sliding from 1100 to 1400. Is there any other update?
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia how do you make complaints I don’t know what is happenning to virgin media and e mails but the service is useless I am paying for a service you can not provide how do I change to another provider
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karen
(@karen16464933) reported
from
Cardiff, Wales
@channel5_tv @virginmedia why when watching channel 5 on catch up is the narrative on for hard of sight ... whilst I appreciate it’s a good service its should be requested .. sorry #AllCreaturesGreatAndSmall will give it a miss
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Kita Williams
(@KitaW) reported
from
Newport, Wales
Fed up with #virginmedia. Service is so poor , anyone got any decent broadband providers?
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia I have had NO service at all for nearly three weeks. No that's not helpful
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia your service is useless you take money off people but do not provide a service your customer service is useless your tech department are also useless after 4 hours with three different lady Friday the staff still could not sort out a simple thing like e mails
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
my @virginmedia internet has been offline or intermittent now for almost 24 hours, yet the online service checker is reporting "no faults"... (Cardiff CF5 area) @DowndetectorUK
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NormanGrainger
(@GraingerNorman) reported
from
Cardiff, Wales
Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
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Julie Wells
(@juliewells77) reported
from
Cardiff, Wales
@virginmedia what is wrong with the signal in CF3? Not ideal when you are working from home!! 🤬
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Dan Pip
(@official_danpip) reported
from
Barry, Wales
Wow so @virginmedia are charging me an early disconnection fee of over £250 just because I can’t get their services at my new property. So much for being a loyal customer for over 5 years 🙄
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia I have spoken to three different people after 4 hours still not resolved my issue not been told the truth with things is not the best way to treat your customers bet I am not the only one
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Sophie Simmonds
(@smoph_star) reported
from
Cardiff, Wales
Hey @virginmedia how do we book an engineer? Our box has come but won’t connect due to wrong cables. On hold for over 45 mins, please help 😭
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Yes I understand that keep getting same message issue in your area. I have spoken to someone they have told me Monday will be back on thats the forth date I have been given keep pushing the date back. Will be cancelling
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Hill S. Borough
(@CraicBelfast) reported
@virginmedia are tv services down in bt15 area of Belfast?
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general isuses
(@General_isuses) reported
@domineeektwitch @virginmedia Default is shite for beat results modem mode into 3rd party. The built in firewall and packet management is horrible. Are you on a hub2/3 or 4?
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Jon Godwin
(@Godwin9Jon) reported
@virginmedia On 14.06.22 a long conversation where I was told that VM were aware there was an issue but would compensate me once it had been fixed. No information on how long it will take. I am paying for something you can’t provide.Why not credit me with £11.99 pm so I can pay for Netflix?
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David🇵🇱
(@David65243316) reported
@virginmedia I did, but it doesn't resolve anything ur internet is just really bad
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di
(@dianew2021) reported
@virginmedia What is virgin not getting people have changes of circumstances all the time I've asked them to help me by putting service back on till pay day 21st they won't help so no you don't understand at all its disgusted how virgin treat the customer
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John Stone He/Him
(@cXnJohn) reported
@Brittan49970058 @virginmedia I went from the 300 VIVID to 1Gig to try and get better gaming performance, it did not help at all. 62.50 a month and locked into a 24 month contract and paying extra (70) for a Hub4, terrible experience. If i had options i would have left already. 80/20 for 50 a month is a no.
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RoRo
(@RoNicMo) reported
Trying to get broadband installed with with Virgin media has been the WORST experience
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Nadeem
(@Nadeem74159629) reported
@the_pieface @virginmedia Virgin media issues all over atm they can get nothing right
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Sharron
(@SharronNimmo) reported
@virginmedia absolutely terrible service trying to resolve plan pricing issues as way higher than agreed. Hours on the phone and still not resolved despite assurances. How hard can it be. Parents will be going over to Sky who provide first class service
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Liberty Global
(@libertyglobal) reported
@Jotwinn Very sorry to hear this, @virginmedia can you please get in touch with this customer?