Virgin Media Outage Report in Liswerry, Newport, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liswerry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liswerry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Liswerry, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cwmbran, Caerphilly, Cardiff, Clevedon, Barry, Hengoed, Bargoed, Penarth, Blackwood and Dinas Powys.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Phone | |
| Cwmbran |
TV | |
| Caerphilly |
Internet | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
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Virgin Media Issues Reports Near Liswerry, Wales
Latest outage, problems and issue reports in Liswerry and nearby locations:
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Jonny Ex 🏴 🇬🇷
(@jonny_ex9) reported
from
Cardiff, Wales
Fix my internet please, I don’t have the minerals for this tonight @virginmedia
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Moseph Mellars
(@stfcjoner1986) reported
from
Cardiff, Wales
@daisylnaughton @virginmedia Down for me too
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Right Direction
(@BackOnTrack__) reported
from
Cardiff, Wales
@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
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Moseph Mellars
(@stfcjoner1986) reported
from
Cardiff, Wales
Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.
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Stacey J Lipowski🐧
(@staceyjlipowski) reported
from
Cardiff, Wales
@virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not
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Al
(@algro10) reported
from
Clevedon, England
@stewartcarter6 Appears it’s a Virgin media issue , shambles
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that
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Gareth Thwaite
(@GarethThwaite) reported
from
Barry, Wales
@virginmedia can you please just admit you value new customers over 20yrs plus ones? @BT want to help a family out?
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Rob Weaver
(@welsh1lad) reported
from
Barry, Wales
@virginmedia Define active, if you mean do I have Service’s no , do I still use my email account yes.
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Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
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Right Direction
(@BackOnTrack__) reported
from
Cardiff, Wales
@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
Properly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia
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Al
(@algro10) reported
from
Clevedon, England
@10sam_h Yeah likewise, virgin media awful still not sorted it
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LK
(@LaurenKetchley) reported
from
Cardiff, Wales
@virginmedia @garyketchley Yes was told a manager would call us and it never happened …
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Right Direction
(@BackOnTrack__) reported
from
Cardiff, Wales
@virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
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Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.
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Right Direction
(@BackOnTrack__) reported
from
Cardiff, Wales
@virginmedia you absolutely SUCK! Sick to death of the poor service you are providing. No TV at all and having to wait 3 days fir a technician and yet you will still charge us, I’m FUMING!
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Rob Weaver
(@welsh1lad) reported
from
Barry, Wales
@virginmedia Iv had my email account for 20 years + now with no issues till yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaguar Jaw
(@Jaguarjaw1) reported
@virginmedia No third party devices, no settings changed, just upgraded from a hub 3 to a 5 on a faster package. We have a pod to boost the signal and that’s it. I paid the fee but it turns out the systems are down and it can’t be fixed today once the transaction was processed
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Matthew Kinch
(@KinchKinch86) reported
@virginmedia total blackout at virgin? No tv, no Internet, no phone?
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Natalie sullivan
(@KemsleySullivan) reported
@virginmedia I didn’t advise you of a disconnection was told to call on the day of the move this isn’t happening until 29th March , no calls or emails received for this unacceptable you have acted without my authorisation . I’m sure I will get contact once I cancel my DD
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Monsieur S
(@MrShivas) reported
Depressing amount of time spent cancelling @skytv today - horrific approach to customer retention. Hopefully @virginmedia are better at this!
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Will Sterio
(@will_sterio) reported
@virginmedia any chance someone can come back to me on live chat ref a complaint
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Colin Salter, author
(@bigrainyday) reported
@virginmedia If when I threaten to leave you offer me the same service at a lower price, why are you charging me a higher price beforehand? And once again, why are you raising prices at 3.9% above an already high inflation rate?
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Enda Costello
(@EndaCostello) reported
If there is a worse app than @RTEplayer then I don’t know it. Horrible to use and completely unreliable. @TG4’s player steals the show in comparison. Even @virginmedia do a better job and that’s saying something. #URC #ULSvBUL
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Haleema 🌝
(@Leeeeemz) reported
@virginmedia sort out your internet connection in the LE5 area. Ridiculous how many issues we’ve had.
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♛ Waxed Perfection ♛
(@WaxedPerfection) reported
@virginmedia been a customer for less than 24 hours, been lied to, twice spoke to 99% of the call centre including a floor manager, blind transferred , got cut off with no call back, left a WhatsApp number and no reply, 2 hours later still no resolve, retention team are a joke
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Kay Kew
(@KayKew6) reported
@virginmedia my friend services has been disconnected but their bill has been paid and next bill not been generated but was due to be generated yesterday i can't get hold of anyone to help out of office hours I need help to help my friend