Virgin Media Outage Report in Liswerry, Newport, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liswerry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liswerry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Liswerry, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Caerphilly, Cwmbran, Clevedon, Barry, Hengoed, Bargoed and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Newport |
||
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Liswerry, Wales
Latest outage, problems and issue reports in Liswerry and nearby locations:
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed
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Pentwyn & Llanedeyrn Pickers
(@PentwynP) reported
from
Cardiff, Wales
@virginmedia @WeAreOpenreach @cardiffcouncil @LornaLwyl @Keep_Wales_Tidy I believe this particular one is openreach, just highlighting this is an issue with both companies. One volunteer has previously written to virgin media posting spent wiring with the letters, but this issue it seems is not being addressed adequately across the whole of the UK
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia we would like to cancel our contract with you but your website is sending us round in circles and it’s impossible to get through to your call centre. You’re taking advantage of the lockdown to rip people off!! 🤬
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Dan Williams
(@dlrwills) reported
from
Cwmbran Central, Wales
@virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.
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Kita Williams
(@KitaW) reported
from
Newport, Wales
@virginmedia No. And we have called so many time and reset the box. Had 3 new computers from work so the issue is you! My broadband is frankly ****!
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
@virginmedia I have done everything you have asked me to do regarding my security issue. I have responded to your texts as requested. But you never respond as you say you will. Meanwhile, more letters and texts arrive. It is futile.
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@rupinjapan @virginmedia I've lost my connection tonight myself. Guessing it's a network wide issue tonight
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia Thanks! But it’s really not just me - there must be others - at this difficult time - who will be having to pay more for just the same service!
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Nichola-Louise 💞🏴💞
(@nicholasmith6) reported
from
Cardiff, Wales
@ofthesaintsUK @AmazonUK @AmazonHelp Are ur supplier @virginmedia by any chance because my connection has been awful x
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Sally Evans
(@PerformandGrow) reported
from
Barry, Wales
Please help! Data, sims, devices desperately needed by refugees at this time! @VodafoneUK @SMARTYMobileUK @TalkTalk @EE @orange @virginmedia
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Nige
(@niamunna1) reported
from
Newport, Wales
@Nyge_79 @virginmedia Same here. Abysmal service. I'm often in a Zoom with 40 other people and I'm the only one who drops out.
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
Once again still on hold from @virginmedia 24 mins takes the piss, to make a complaint the fact we have 1 of there team phone us 4 times a day for the same thing over a week,come on @virginmedia I know you need to promote your packages but 4 times a day for a week. Pls answer 📞.
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𝐉𝐚𝐬𝐩𝐞𝐫 𝐃𝐨𝐦𝐦𝐞𝐭𝐭
(@JasperDommett) reported
from
Cardiff, Wales
@JohnsonGaza @virginmedia @VirginMediaCC @VMSolutions_ Having the same problem 😒
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have had a letter to say my sons email address is sending spam emails. I have changed my password just in case but am having an issue with certain emails being undelivered. Have you put a spam indicator on my emails. This is causing me big problems
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Chris A. Stott aka Taffie Baggie
(@TaffieBaggie) reported
from
Cardiff, Wales
@EmmaKlieve @virginmedia Heard there was an outage today from my complaints handler as I'm 6 weeks into investigations in why my hub still failing.
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Good luck @virginmedia must have the worst post sales customer service in the known universe
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Philippa Williams
(@PhilippaWillia1) reported
from
Penarth, Wales
@virginmedia To be honest the telephone support from call centre was very poor. No answer to my request about customers who are vulnerable and who else I could talk to. Just “wait another 72 hours” .....It was email, Facebook and twitter messages that helped
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@TomMockridgeVM. @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Debbie Wharton
(@DebbieWharton) reported
from
Cardiff, Wales
@WillHayCardiff @virginmedia Same here, it’s awful. We can’t get hold of them and the website complaints section isn’t much help either!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IAN IN SURBITON (Leslie Ian Jones*Surbiton KIRG*)
(@ianinsurbiton) reported
@virginmedia Update for one of your Twitter Team DB. Engineer been. Opened ticket to get phone fixed. Recabling sometime soon. Engr gave mobile so I can contact him in 2 days if phone not working. Not my fault, but VM. I already knew that despite those at 150 call centre! 😎
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Roy Claydon
(@RoyClaydon) reported
@virginmedia Yes was street instalation, large box outside my garden, long trench dug then re dug for alterations between 2 house, supposedly 3 attempts have been made to clean but not on my CCTV. Pathway never been touched.
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Rey D-0 Gaga
(@ReyDoo) reported
@jamgyal @virginmedia Is your mobile Virgin or another network?
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kati thompson
(@katithompson) reported
@virginmedia Have done all of that already and no end in sight. Wfh and have lost almost a full day. Please help!
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Dan
(@jamgyal) reported
@virginmedia Are you telling me that being unable to register with Virgin media because I used the same email address as before is a technical issue? It sounds more like an oversight in how you end and start new contracts with the same person.
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Mick Pearce
(@MickPearce2) reported
@virginmedia No outage in my area. To be honest, I’ve been asking about this for months. I’d asked a while ago for a booster but I’ve been told they aren’t available anymore.
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Bradley Russell
(@1BradleyRussell) reported
@virginmedia - any chance you’ll fix the Twitter video issue?
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Richard Portman
(@richardjportman) reported
@jriekemann Seems to be an issue with filters from providers. We have same issue with Virgin Media. Once I switch off parental filter or switch to 4G it’s fine. They’re aware of the issue.
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Graham Fraser
(@fraz103) reported
@virginmedia They told us that they were only given the job at 4:30. They should of come back this morning to check if they were unsure it was fixed. Very bad customer service.
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Lucas Vallinoto
(@VallinotoLucas) reported
@virginmedia @xlizagx @virginmedia , I’m having the same issue. It’s not a Twitter issue. See how many people are complaining here. If it was a Twitter issue it wouldn’t work on 4g. Please don’t ignore this or pretend it has been solved. Thanks