Virgin Media Outage Report in Liswerry, Newport, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Liswerry, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liswerry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Liswerry, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypool, Cardiff, Cwmbran, Newport, Clevedon, Caerphilly, Barry, Blackwood and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
TV | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Liswerry, Wales
Latest outage, problems and issue reports in Liswerry and nearby locations:
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia internet has been down for two days can't seem to speak to anyone to resolve the issue???
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Hi yes I am I just want to speak to someone to see if I need and engineer or if there is a problem in area seems impossible trying to speak to anyone. Thanks
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia If I dont have a response in 48 hours to my formal complaint made a month ago, I will be cancelling my service. Ref number is COM104057176.
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K a t C z e k a j
(@katczeks) reported
from
Cardiff, Wales
@tomsyb @virginmedia 4 days later...are you any further in resolving you issue? Regards, <KC
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Still not working
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Faye Lauren Smith
(@fayelsmithxo) reported
from
Liswerry, Wales
@virginmedia wifi’s down yet again!!! don’t pay money for your broadband just for it to be shut down all the time!
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Can’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always
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Donna Wigmore
(@DjDonna105) reported
from
St. Julians, Wales
@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
How awful is the @virginmedia advert, the one with the kids singing. Use auto tune next time
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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lisafletchermortgages
(@lfmortgages) reported
from
Barry, Wales
Terrible service from #virginmedia for 3 months+. Spent hours on the phone for the goalposts to be moved again. Apparently if you are residential customer intermittent service in a 24 hour period is acceptable, even if that is 10 minutes Bye bye 🖐🏻🖐🏻#bonvoyage
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Ok thanks I have gone through the link a few times asking me to book engineer every slot I try tells me unavailable, I have rang just getting answer message saying problem in area but has been since Saturday I would like to speak someone if possible? Thanks
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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🦋Laura 🦋
(@ItsLau_xo) reported
from
Cardiff, Wales
So we pay over £100 a month for full @virginmedia package and fastest Internet going, but is it so so bad. It keeps cutting out all the time or going slow.
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Soozles 🏴
(@soozles_) reported
from
Barry, Wales
@primevideouk has not worked through my @virginmedia TiVo box for weeks! So frustrating, is this problem going to be fixed anytime soon?
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Lynne Reynolds
(@msrupertbear) reported
from
Cardiff, Wales
@matyd88 @virginmedia Not great service at all.
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@virginmedia Really need to speak with someone to order a replacement SIM card. Phone lines say customer service is closed & so does the local store phone number. Live chat is taking hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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1x1
(@1x1_NFT) reported
FFS @virginmedia we've waited from 2nd October until 18th to get your service installed. There was a cable issue and they've now given me a new date of 3rd November to try again. My son can't even get his schoolwork done. We can't wait that long.
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bob bennell
(@BobBennell) reported
@virginmedia currently no tv or broadband at PL7 4HR can you advise if there is a problem
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Ask Sid
(@Sid_Spurs) reported
@O2 @virginmedia Load of crap, tweets failing, counters different. Good Luck to people who won.
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FMG
(@brillantbean) reported
@virginmedia It was on direct debit and appears on my bank statement - after a frustrating conversation today AGAIN I got nowhere. I have sent proof it’s just too stupid
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Dean Watson
(@Human_Cow) reported
@virginmedia Funny how it wasn’t showing a problem until after my tweet. Resolution time of 19:50 this evening, that is very excessive. This issue seems to be happening every other week currently, why is that?
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Paul T
(@Barchiller42) reported
@O2 @virginmedia .. how come i never got an acknowledgment of my last 3 entries to the #VoltMe @VirginMedia ?? O2 Competition ??
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Carmen Hunt
(@huntcl77) reported
@virginmedia Would love to check but more of your appalling service in operation
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Kate Kavanagh
(@Kavanagh2Kate) reported
@VirginMedia_TV trying to reset my virgin media password, site has been down all morning! Can you please advise further
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Tom.
(@galahadlake) reported
@JohnAshmore @adamndsmith So just binning it is the solution? I mean, come on. "Some people dial 999 for stupid reasons. Let's make 999 the number for Virgin Media Customer Services. That'll sort them out."
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Rich Bailey
(@RichBailey5) reported
@virginmedia I don’t know if the complaint form submitted correctly earlier on your website but everything I’ve been trying to deal with is on there