Virgin Media

Virgin Media Outage Report in Liswerry, Newport, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Liswerry, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Liswerry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Liswerry, Newport, Wales 12/24/2025 11:15

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Liswerry, Newport, Wales

The most recent Virgin Media outage reports came from the following cities: Barry, Newport, Cardiff, Pontypool, Cwmbran, Clevedon, Caerphilly and Blackwood.

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City Problem Type Report Time
United KingdomBarry Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomPontypool Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Liswerry, Wales

Latest outage, problems and issue reports in Liswerry and nearby locations:

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia Rebooted and still got the same problem. Can you advise on getting a refund for the above fault ref which has been going on since the 7th of October. Amount on bill is the same do I need to wait for fault to be resolved and is it automatic as told previously?

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Internet not working at all. Speed is barely existent considering we paid for the top package regarding speed. An engineer has come to have a look and it hasn’t worked? Really frustrating when you can’t do any work online especially during times of lockdown.

  • Sionedwards Siôn Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Sionedwards) reported from Cardiff, Wales

    ....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia The link says there is no service issue but the 2 people I have spoken to on the phone says there’s an outage till the 28th?

  • dmitchell1975 Dan Mitchell (@dmitchell1975) reported from Cardiff, Wales

    @virginmedia having lots of DNS routing issues this wkd. Unable to use majority of online and streaming services. Bit of a concern as working from home for the next 6 months. Can you confirm if related to maintenance work on your infrastructure. Thanks

  • Brad7Harrington EyeBallPaul (@Brad7Harrington) reported from Cardiff, Wales

    @virginmedia sort your WiFi out for **** sake 😭😭

  • AdamLee2011 Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • andylance1977 andy lanyon (@andylance1977) reported from Newport, Wales

    @virginmedia TV down in Newport, Gwent area. Has been for a while. Any idea when it's back on please?

  • tibbo133no David Tibbs (@tibbo133no) reported from Cardiff, Wales

    @virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?

  • lou_dare Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?

  • Scrimmers James Scrimshire (@Scrimmers) reported from Newport, Wales

    @virginmedia something going wrong in NP20 with broadband? Can't get online and your service checker isn't responding

  • ABoweACS Mr Bowe - Abbeywood CS (@ABoweACS) reported from Newport, Wales

    @virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!

  • LukeBCornish Luke Cornish (@LukeBCornish) reported from Cardiff, Wales

    @virginmedia your service has been dire all week... Internet is dropping all the time. Seems to be a growing issue... impacting internet and TV 🙄

  • 23xhannahx Hannah Hughes (@23xhannahx) reported from Cardiff, Wales

    Never wanted to fight anyone as much as virgin media WiFi even eduroam was better.

  • djleekee Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia

  • johnsonsc16 Connor (@johnsonsc16) reported from Cardiff, Wales

    @virginmedia Yes we have been in touch. We have the same issues both wired and wifi. We wasn’t sent a link

  • NifieldPhillip Phillip Nifield (@NifieldPhillip) reported from Cardiff, Wales

    @virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?

  • sioden Sioned Wyn 💛 (@sioden) reported from Cardiff, Wales

    @virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • __louiseee louise (@__louiseee) reported

    @virginmedia I can’t access my NTLworld emails, is this a known issue or can you help?

  • colinrobbie Colin Robbie (@colinrobbie) reported

    @virginmedia No, and it never does despite having the issue multiple times per week. Wired devices seem to work fine but the WiFi drops. It's not my devices not in range, I get the green WiFi blinking light. 2.4Ghz drops first then 5Ghz

  • RonaldJ61016789 Quintessential Englishman (@RonaldJ61016789) reported

    @virginmedia 5 Does it reflect well on your pathetic company when a customer has to humiliate you as a last resort to get some sort of action from your despicable company?

  • ben_sturrock ben (@ben_sturrock) reported from Arbroath, Scotland

    is virgin media fibre really as bad as people say it is or

  • crubby09 C Hubby (@crubby09) reported

    @virginmedia I've checked the status and its telling me there is no issues, well why is my Internet still not working properly???? Clearing you guys are taking us for a ride, we pay for a service which we never get #shocking #scammers

  • Dannilad_ EccsMarksTheSpot (@Dannilad_) reported

    @virginmedia Hahaha, if we're blowing it off as its fixed right now then it's pointless me even getting in touch. I want to know why my upload speed dropped yesterday and the last few days, despite your site saying there were no issues

  • nuothemonk Johnny Nugent (@nuothemonk) reported

    @virginmedia upgraded a week ago to sky sports HD still waiting on it to appear tried the chat and the phone can’t get any help guessing I will be still charged for a service you haven’t given me

  • shemc50 Sheila Mc (@shemc50) reported

    @virginmedia If it’s not the line why have numerous households in my area had issues with the landline in the last few days?

  • PSdK_UGM2013 Job (@PSdK_UGM2013) reported

    @CarolineRonsley @virginmedia Sorry about this don't know why this is always happening I was also hacked recently but thanks to @QatrunSakinah that someone here referred me to he help me recover back my account I will suggest you reach out to him

  • ShuKla_4_All Uma Shankar Shukla (@ShuKla_4_All) reported

    @virginmedia I ordered a BILL PAY phone (13 pro) on 22nd of December & haven’t got any confirmation nor any email from you! The amount was deducted and till day no information on my order! I have been trying to reach you guys multiple times but still no help! What should i do?