Virgin Media Outage Report in Avonmouth, Bristol, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Avonmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Avonmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Avonmouth, Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Avonmouth, England
Latest outage, problems and issue reports in Avonmouth and nearby locations:
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
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Alison Crichton
(@AlisonCrichton) reported
from
Nailsea, England
@virginmedia Done all that messaging service was useless.
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Anyone else having picture problems with the boxing on sky sports box office via @virginmedia
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia so you think it’s acceptable to too my bill up by£29 a month after being with yourself for 17 years . After speaking to a so called customer service advisor I have to wait 28 days for a response 😡😡😡 new customers getting better deals
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog
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claire brooks
(@gasbitchbrooks) reported
from
Bristol, England
Virgin media and Vodafone r ****
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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Neil Wilkins
(@neilwilkinsx) reported
from
Bristol, England
OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
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Nick Mapson
(@mapson_nick) reported
from
Clevedon, England
@virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Siren Shepard (Tan)
(@SirenShepard) reported
@virginmedia I have. You are reporting no faults in my area but if I check on downdetector many people are reporting problems
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Alli W
(@alliWardlaw) reported
@virginmedia Reply to the complaint I logged a Christmas? I was given the option to take to CISAS on 17feb, but still not had a resolution
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Sean Mellows
(@mellows_sean) reported
@virginmedia I have been trying to sort things for months with no result why all of sudden you want to help
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Tilly Mint
(@tilly__mint) reported
@virginmedia WiFi keeps dropping out. Kicking us out of classroom and business meetings. Recent problem, after 20+ years. Now being told I have to pay an extra £5/month to get a decent signal?
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Tilly Mint
(@tilly__mint) reported
@virginmedia Yes, just spoke on the phone. Third time we've reported it this week. Other 2 times your system said there was an issue & sending settings. Today, miraculously no issue, and want me to pay £5 extra per month.
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Anish Raja
(@araja_) reported
🤬 @virginmedia this is a god awful company to deal for customer service. Everyone you speak to gives you a different answer. Avoid at all costs .
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Chris Priestley
(@crispriestley) reported
@virginmedia OR you could have actual technical support - like everyone else.
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Adnan Qurashi
(@aqurashi2002) reported
@VirginMediaIEPR is it wise to let go a 9 years customer who has been paying you a £77 a month when he asked to match the deal on the website? virgin media refused the deal. It just happened. I am disappointed with your ridiculous selfish & ungrateful policies.
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Matthew Stewart #SaveHongKong 🇭🇰
(@MStewart0013) reported
@virginmedia I did not, unfortunately. I was forced to cancel my service.
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Anish Raja
(@araja_) reported
@virginmedia Have made several calls about my WiFi very slow, an engineer came and stated that wires had been installed incorrectly from the beginning and changed the around still the problem persists. Been on going for a long time, how will you be able to help ?