Virgin Media Outage Report in Avonmouth, Bristol, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Avonmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Avonmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Avonmouth, Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Avonmouth, England
Latest outage, problems and issue reports in Avonmouth and nearby locations:
-
Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Is there any other way to get through to customer services to speak about my bill? Been cut off again after 20 minutes. 3rd time !!!!!!! I don’t want to pay the extortionate price sent and want to change to SKY as so much cheaper. Can I DM ??
-
Lucy Footer
(@LucyFooter) reported
from
Bristol, England
@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
-
Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia More awful service from @virginmedia #virginmediadown
-
Alison Crichton
(@AlisonCrichton) reported
from
Nailsea, England
@virginmedia Done all that messaging service was useless.
-
mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Anyone else having picture problems with the boxing on sky sports box office via @virginmedia
-
mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
-
mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
-
Neil Wilkins
(@neilwilkinsx) reported
from
Bristol, England
OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬
-
NurulAmir
(@NurulAmir3) reported
from
Bristol, England
@virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance
-
Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia the issue now is I was promised a deal on the phone then rang up the day after and they refuse to offer me that same deal, all the details are on the email I believe I have a strong case your word is your bond. @MartinSLewis @WhichUK not best way to deal with a 22 year customers
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.
-
Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
-
Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia I’ve been a loyal customer for 22 years & reviewing all my package and find out that if I had been a new customer I can get the same package for 30% cheaper can you explain this please ? Or get somebody to contact me doesn’t sound like good customer care to me
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia As I said @virginmedia having brain cells, link u sent already accessed, tried all suggestions. Also 📞. No area issues, next door is👌 So we’ve a hub fault, need it replaced urgently, key workers @ home
-
Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
-
NurulAmir
(@NurulAmir3) reported
from
Bristol, England
Unprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.
-
Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jemma Woodward
(@jemmaw78) reported
@virginmedia But she has no way of communicating with people or watching television. I think it’s pretty poor to leave someone in that situation without even offering a dongle or something similar so at least she would have acces to WiFi
-
IntrepidusOne - Tae Joon and Kairi Imahara Main
(@IntrepidusOne) reported
@virginmedia Yes and the customer service representative my Mother in law(who isn't very tech savvy) ended speaking with had me(as she passed the phone to me when he asked her to do anything with the hub) power cycle the hub as he pushed some settings trying to sort it and its made it worse
-
Ish
(@Ish48381441) reported
@virginmedia Muti room is an additional service to TV & broadband package which i have idealy virgin media actually knew about their own services! Or maybe they decided to not understand the situation before commenting Just a suggestion i could DM my number so you can call 🤔🙄
-
Eleanor O’Connell
(@e_oconnell) reported
@virginmedia Just a fault with your service. Tuesday 'will be fixed by 4pm', Wednesday 'will be fixed by 4pm', Thursday 'will be fixed by 4pm', Friday 'will be fixed by 12pm'...now 'will be fixed by 4pm'. Somehow I don't think so? Let me know if I need to work from the office next week.
-
Ish
(@Ish48381441) reported
@virginmedia Considering the terrible service I feel virgin should call me instead of me calling holding and being passed from one department to another Or as i said just release me from my contract
-
Darren Wycherley
(@WycherleyDarren) reported
@virginmedia I dont 'feel' that way about it. Im describing how @virginmedia have designed it to work. And I dont need to check the complaint progess. They emailed me a nonesense resolution but kept the complaint open. Without fixing my wifi problem from 2019!!
-
Ish
(@Ish48381441) reported
@virginmedia 3 weeks wait for multi room instalation. Technician came & closed the job stating could not be installed. IT COULD just required cable to be run round side of house. Terrible service . Please just release me from contract so i can go to BT
-
wendy bower
(@mrsfeltonsmum) reported
@virginmedia No. Just assured every day it will be back on. Complaint lodged. Called again at 8am today. No managers available. Assured call back by 10:15am. None received. I am trying to work from home.
-
Sofia Reino
(@SofiaReino) reported
@virginhelp @Virgin @virginmedia been trying to cancel for an hour now, and online agent continues asking questions about why, etc. I just want to cancel and get on with my life. It should not be this hard...
-
Ms
(@27m87s) reported
Shocking service from @virginmedia. No internet since 11am, and was told that it will not return until 4pm. Thats almost a whole working day without internet.