Virgin Media Outage Report in Avonmouth, Bristol, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Avonmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Avonmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Avonmouth, England
The most recent Virgin Media outage reports came from the following cities: Portishead, Bristol, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Portishead
|
Wi-fi | 6 hours ago |
|
Bristol
|
Wi-fi | 1 day ago |
|
Bristol
|
Total Blackout | 1 day ago |
|
Bristol
|
Total Blackout | 1 day ago |
|
Bristol
|
Internet | 1 day ago |
|
Bristol
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Avonmouth, England
Latest outage, problems and issue reports in Avonmouth and nearby locations:
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George Scott (@georgetscott) reported from Bristol, England@MrStuartForrest @virginmedia I had issues throughout yesterday but seems okay today... 😬
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Tito Payne (@PayneTito) reported from Bristol, England@virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!
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Amy Bramhall (@amy_bramhall) reported from Keynsham, England@virginmedia We haven’t had service for 6 days now. Still no soloution... The people you sub contract cut our cables and cemented on top when putting an unasked for access point in outside, the engineers can’t fix it.
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Steve (@SToolis) reported from Bristol, England@virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown
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Steve (@SToolis) reported from Bristol, EnglandBeen down for around 24hrs now #virginmediadown #virginmedia #virginbroadband
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Leo Nakhimoff (@LeoNak84) reported from Bristol, England@Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....
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Leo Nakhimoff (@LeoNak84) reported from Bristol, EnglandIn the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬
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Daniel Fry (@DanielFry23) reported from Filton, England@LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service
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Daniel Fry (@DanielFry23) reported from Filton, EnglandGreat to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia
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Amy Bramhall (@amy_bramhall) reported from Keynsham, England@virginmedia We sent a complaint on Wednesday last week and no reply. It’s making life very difficult and still no sign of it being fixed despite 2 different ppl coming out yesterday and today
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DodgeyDog (@DodgeyDog) reported from Clevedon, England@TomMockridgeVM. @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Steve (@SToolis) reported from Bristol, England@UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬
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DodgeyDog (@DodgeyDog) reported from Clevedon, England@Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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DodgeyDog (@DodgeyDog) reported from Clevedon, England@virginmedia Thanks! But it’s really not just me - there must be others - at this difficult time - who will be having to pay more for just the same service!
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DodgeyDog (@DodgeyDog) reported from Clevedon, England@virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed
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Steve (@SToolis) reported from Bristol, England@virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband
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Soundwaves 🎮 (@Deannyy92) reported from Filton, EnglandSwear I can’t get through an entire day of work without @virginmedia going down & having to reset my router.. thank god it’s only one month until the end of my contract.
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Rita Magalhaes (@Rita_magalhaes1) reported from Bristol, England@virginmedia I have now attempted to contact twice about cancelling my contract, as I am moving out of my student house this month. Can I please get some aid with this, as i cannot get through to the call centre, nor find the correct email for customer services.
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Steve (@SToolis) reported from Bristol, England@virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Margaret (@msw2257) reported@virginmedia I am not prepared to spend any more time discussing my issue with Virgin. I will DM my details and you can look at what has happened.
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Amy Johnston (@amyj1509) reported@virginmedia what do I do if I've lost my stream box tv controller? The link on the help page is broken and the controller app doesn't seem to work for stream. Please help. A toddler and a rainy day with no TV is driving this mumma crazy!!!
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Slappy (@slapnuts316) reported@virginmedia How can the same things go up that much its daylight robbery. How can I cancel my account online?
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Sir Bradicus (@bradicus_sir) reported@virginmedia quick question for you. Why is it, when I want to cancel my services, that I am transferred 7 times! Only to have the rudest "customer service" person on the other end of the phone ignoring my request to be transferred to the correct department??
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grumpy man (@Baddileyram) reported@virginmedia Spoke to team on the day said were opening a complaint, then recieved a e mail saying complaint closed??? Waste of time. Then turned up to install so left it.
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Ant Staite (@StaiteAnt) reported@virginmedia The complaint is about unstable broadband fault lasting roughly a month, countless phone calls, three engineers and still the problem exists. Customer service is a joke and the WiFi signal from the hub3 is useless and I refuse to pay any more for a booster 😡
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#GodChangeMyDensity (@RejiYates) reported@kidwithdogtags Community fibre isn’t around my area yet and they said it’s 3-6 months wait. EE for my house is proper crap so I went with virgin media. They have their own line where my house is
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Robert Birch (@Robbirch1Birch) reported@mas56397110 @virginmedia I am having the same issue. Absolutely abysmal service. I now have no Internet when it should have been installed weeks ago and keep being told different things. Latest is that there is no connection to my house and that will take 8 weeks to install.
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Stuart P Medus (@smedus) reported@virginmedia why is your customer service so poor? I thought I was alone in receiving bad service from you but clearly there are many people who are disappointed by your complete lack of service. All this before I have even got an account. #poorcustomerservice #avoid
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Fergus McCanns Bunnet 🍀 (@bunnet94fergus) reported@ChampioneesCFC @virginmedia Cancel and go elsewhere. **** them