Virgin Media

Virgin Media Outage Report in Avonmouth, Bristol, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Avonmouth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Avonmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Avonmouth, Bristol, England 11/13/2025 03:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Avonmouth, Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol E-mail
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Avonmouth, England

Latest outage, problems and issue reports in Avonmouth and nearby locations:

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia No. It’s been advised your contractors drilled through our cables and then shoved cement down there making it impossible for the engineers to fix. Day 9 with no internet today. Going to cancel as really need to work at home 😡

  • SToolis Steve (@SToolis) reported from Bristol, England

    @UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬

  • SToolis Steve (@SToolis) reported from Bristol, England

    Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband

  • MickDickinson BuzzedUp (@MickDickinson) reported from Bristol, England

    @JustMeBeingMe4 @virginmedia Hiya that why I left Virginmedia terrible service - I joined UW better broadband half the price. Happy to chat it through

  • georgetscott George Scott (@georgetscott) reported from Bristol, England

    @MrStuartForrest @virginmedia I had issues throughout yesterday but seems okay today... 😬

  • LeoNak84 Leo Nakhimoff (@LeoNak84) reported from Bristol, England

    @Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia We sent a complaint on Wednesday last week and no reply. It’s making life very difficult and still no sign of it being fixed despite 2 different ppl coming out yesterday and today

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service

  • Deannyy92 Soundwaves 🎮 (@Deannyy92) reported from Filton, England

    Swear I can’t get through an entire day of work without @virginmedia going down & having to reset my router.. thank god it’s only one month until the end of my contract.

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia We haven’t had service for 6 days now. Still no soloution... The people you sub contract cut our cables and cemented on top when putting an unasked for access point in outside, the engineers can’t fix it.

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @TomMockridgeVM. @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!

  • Rita_magalhaes1 Rita Magalhaes (@Rita_magalhaes1) reported from Bristol, England

    @virginmedia I have now attempted to contact twice about cancelling my contract, as I am moving out of my student house this month. Can I please get some aid with this, as i cannot get through to the call centre, nor find the correct email for customer services.

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!

  • LeoNak84 Leo Nakhimoff (@LeoNak84) reported from Bristol, England

    In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @virginmedia Thanks! But it’s really not just me - there must be others - at this difficult time - who will be having to pay more for just the same service!

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!

  • SToolis Steve (@SToolis) reported from Bristol, England

    @virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rainworthgord Gordon Foster (@rainworthgord) reported from Rainworth, England

    @virginmedia @_MMaritima Not everyone understands about running a wired speed test, whatever that is. Why can you not just make an appointment with Lizzie for a home call so her problem can be sorted out on the spot? After all, free call out is one of your strong selling points. She doesn’t need hassle.

  • earlofmarl Nick P (@earlofmarl) reported

    @virginmedia Your app says there isn't a problem so you have not provided me with a fix time

  • laplfc lp (@laplfc) reported

    @afneil @JuliaHB1 If virgin media goes down today I'm blaming this bastard

  • MarcMcNulty13 MarcMan (@MarcMcNulty13) reported

    @virginmedia No, it was not resolved at all, I ended up paying to have the phone fixed myself, I explained this to your team and they gave me €20 off the next bill, better than nothing I suppose, I wont be using Virgin Media again for a mobile phone service once this contract expires, thanks

  • pdcstewart Paul Stewart (@pdcstewart) reported

    @virginmedia I've spent 2 hours on the phone today 3 different departments. An engineer has been out and says they can't because it's a shared drive. Issue is that it isn't. It is my property, with right of access for 3 other properties, none of which will also be able to get virgin I assume

  • RichardLucking Richard Lucking (@RichardLucking) reported

    @virginmedia Still connected through the wall socket. New handset didn't help - they aren't at home today to check things though...

  • AdaRoseCannon Ada Rose Cannon (@AdaRoseCannon) reported

    Did @virginmedia fire all of their support staff? It's literally impossible to speak to a real human anywhere and anytime it says it'll connect you to one it just hangs up instead after spending ages dealing with a machine.

  • KIC_Social Keep It Creative (@KIC_Social) reported

    @virginmedia @Ofcom Please don't apologise. I've had nothing but apologies and wrong bills for months. Instead do something about the systemic failures in your company's customer service. I'm never going to get the time back that I've wasted haggling in order to get the contract that was agreed.

  • _MMaritima Lizzie Rynne 💙 (@_MMaritima) reported

    @rainworthgord @virginmedia I think really it's time for me to switch supplier. I am really feeling very ripped off by this lot these days. Their customer service has tanked recently and the prices hiked.

  • GinaBurton28 Gina Burton (@GinaBurton28) reported

    @virginmedia sort your internet connection out please in Solihull!!! It’s been cutting in and out for over a week now. Terrible service for those of us who work from home!!!! #virginmedia #solihull