Virgin Media Outage Report in Avonmouth, Bristol, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Avonmouth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Avonmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Avonmouth, Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Avonmouth, England
Latest outage, problems and issue reports in Avonmouth and nearby locations:
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Karle Burford
(@karleburford) reported
from
Bristol, England
@virginmedia Too late for that. My opinion is set. Awful service and a pain.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!
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Greg Dawes
(@GregDawes38) reported
from
Patchway, England
@virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
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Tina Ransom
(@littletinaob) reported
from
Clevedon, England
@virginmedia am paying for pay boxing but have no sound!!!! Please help asap
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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Jake Johnson 🚲🇪🇺
(@jakepjohnson) reported
from
Easton-in-Gordano, England
@RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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sarah bush
(@xcbushy) reported
from
Bristol, England
@virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yes and I’ve contact your “help” staff but they were useless
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia I don’t want to make a complaint just fix our internet x
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Jones
(@Dannyjonessss1) reported
@virginmedia why have I been on hold for over an hour to cancel my service!
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Richard Rowe
(@razorrowe1) reported
@beverleyturner @virginmedia Cancel it.
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JudgeTouk
(@JudgeTouk) reported
@virginmedia They did say they would email me the fault reference but never did, and the service page shows as no faults.
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JP
(@Squigion) reported
@virginmedia Yes it is affecting all devices. We experienced connection issues last night and again this morning. I restarted my hub and it shows all green lights, I restarted it several times and eventually it connected by shortly we lost internet. Usually the service is good.
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Sam.mac.crochets
(@sammac_crochets) reported
@virginmedia Yeah no problem will try again tomorrow thanks just seems a waste of an engineer visit if it’s a more localised problem
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Gabor Erdelyi
(@gabore9) reported
@virginmedia No service at all since 7AM, useless updates including text that was fixed at 1PM and website still sats will be fixed by 3:20 today it is 8PM now
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Sam Dugdale
(@DugdaleSam) reported
@virginmedia Hi I tried via the connect app and had troubles so I called customer services again. They hung up on me after I took 5 seconds to respond after being on hold. the chat via the app is unresponsive.
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Kate Simons
(@kate_hufc) reported
@virginmedia You’re welcome. Yes it’s on my property, I’ve returned home from work and I think the wind (we’ve had a weather warning) has blown the cover off. Not experiencing any problems as of yet. What can I do or what do I need to do?
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Prof. Beaker MD🏴 🇦🇺
(@fozzybear013) reported
@NemesisDivina5 @beverleyturner @virginmedia 99 octane vpower was never 98p. Was around the 1.40 mark pre panic.
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Tom Dodds
(@Tom10ZiGTech) reported
@virginmedia -wifi down yet again with new Hub 5. Five hours of disco colours from the hub despite hard resetting multiple times. Help…