Virgin Media Outage Report in Nailsea, North Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nailsea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nailsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Nailsea, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Newport, Bristol, Weston-super-Mare and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Bristol |
Total Blackout | |
| Weston-super-Mare |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nailsea, England
Latest outage, problems and issue reports in Nailsea and nearby locations:
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Michael Enea
(@mikeenea) reported
from
St. Julians, Wales
@virginmedia down yet again. Last month, the broadband has gone to shite. Very frustrating. Seriously giving thought to switch supplier now (first time in 10 years).
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🌈Rebekah Rhian🦄
(@RebekahMorriss) reported
from
Bristol, England
@gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Jonathan Phillips, Esq.
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
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Lee Rendall
(@LeeRendall) reported
from
Bristol, England
@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia's customer services is the WORST
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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Irfon Watkins
(@irfonw) reported
from
Bristol, England
@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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hayley reed
(@HayleyaReed) reported
from
Weston-super-Mare, England
@virginmedia why does it take so long to get through to your cancellation team or is there that many people getting rid of your services due to the shocking customer service!
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Amy Beardmore
(@amybeardy) reported
from
Winterbourne, England
@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
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Richad Page
(@RPagey) reported
from
Beechwood, Wales
@virginmedia hey there been trying to get in contact with your complaints team for over an hour now regarding a second breach of data protection. After being in hold numerous times and then cut off can you give me any ideas how to contact them regarding this data protection issue
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sfc_Rich
(@sfc_rich) reported
@virginmedia Internet down yet again, and now the phone is connected via the router we lose that at times too, not what I pay you guys for. #sortitout #customerwedontcare #unreliable
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Andrew Incoming
(@RMSounds) reported
@virginmedia Nothing is ever simple whist working with anything on virgin media. This should have been an easy fix 3 weeks ago. But no. Your company suck
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Martin Allen
(@martinallen78) reported
@virginmedia No. I'm saying the NEW 18 month deal goes back to standard charge after 18 months CURRENTLY according to the call centre £44. So if the current out of contract charge for the service I have is £44 why am I paying more?
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Dr Saundra Stephen
(@hiheal) reported
@VirginMediaNews @virginmedia @VirginMediaIE Paying for your top speed internet and getting last century connection! Slow and intermittent all day today, worse in the afternoon!! Terrible service!
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Martin Allen
(@martinallen78) reported
@virginmedia Ok I give up. You simply aren't getting it. Anyone else reading this in #RipOffBritain make sure Virgin are not over charging you for the service you are getting. That is all. #CostOfLivingCrisis
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Ade HC
(@cooper_ade) reported
@virginmedia Hi, have you got a customer service contact number please? My router has a permanent overheating red light on and the troubleshooting guides haven't fixed the problem. Thanks
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Phillydog
(@phillydog6007) reported
@virginmedia I am in the process of setting up my staff VM account and I needed to phone customer services yesterday The second call was not a great experience later in the day I received a suspicious text message claiming to be from VM requesting feedback
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Matthew Ewers
(@MatthewEwers) reported
@virginmedia No not in the slightest, it's so far removed from the problem it's ridiculous and makes me worried what people are trying to fix. I called as per the email and told someone, but no idea if they've done anything, they seemed more concerned with contradicting other calls.
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Martin
(@BostinLad) reported
@virginmedia Thank you, we are now well versed in the VM service status checker, it’s been down all day and it’s hoping for a fix for 1500hrs tomorrow. 😔.
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des 💖
(@dezzobaby) reported
MY MUM DOING EVERYTHING BUT GETTING A NEW WIFI PROVIDER . GIRL VIRGIN MEDIA SUCKS *** WHY U CALLING THEM TO FIX IT ?):););!;!;!&;&;&;