Virgin Media Outage Report in Nailsea, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nailsea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nailsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Nailsea, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Newport, Weston-super-Mare and Winscombe.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nailsea, England
Latest outage, problems and issue reports in Nailsea and nearby locations:
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia If it's better customer service then that would be better than having to be with O2
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Sam Sims
(@mantha_1976) reported
from
Newport, Wales
hey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Trudi Foster
(@MsWhippet1) reported
from
St. Julians, Wales
@virginmedia I was told to wait in this morning between 8am - 12pm for an engineer to fix my broadband. It's now 2pm and no sign of an engineer. I was told I'd be charged £25 if I missed the appointment. I think I should charge you for having to hang around for 6 hours waiting.
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Jacob
(@j_bettany) reported
from
Clevedon, England
So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MFCGAV 🏴
(@CBLG7) reported
@virginmedia I'm not paying more a month !!! You need to fix my issues or I am leaving , you already increased my bill, I get charged for a landline phone I don't even have and TV package I don't use.
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- JK -
(@kellyjeck) reported
@virginmedia It’s not working. Does anything at Virgin work smoothly. 😤
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Papa Childs
(@waynenmads) reported
@virginmedia As intimated earlier, if I was a new customer, I’d have been up and running on the 7th
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Gemma
(@digi_gemma) reported
@virginmedia Please advise. When trying to access the website am getting this message "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."
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Dabe1971
(@dabe1971) reported
@virginmedia We've had no landline service since at least Tuesday after you were "upgrading" our area ! Your website offers no online reporting service, just loops around to the same useless help pages ! How can I contact you to get this sorted please ?!
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M
(@MelERoy) reported
@virginmedia @iwkya1 You people are liars. I spent 45 minutes on the phone going through these so-called checks when l along it was an outside problem with VM. Which you have known about for days but haven't fixed, apparently because the Queen died. I still have to work (including today)!
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Metricate
(@Metricate) reported
@virginmedia Been having issues around my area since yesterday dinnertime. I can connect and it kicks me off for 10 seconds, then reconnects me and does it again every minute. It's getting annoying now and services appear normal on your website?
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M
(@MelERoy) reported
@virginmedia Thanks for another day without any broadband service. You are the worst!
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Declan Magee
(@DeclanM28043760) reported
@virginmedia causing us to miss work and then the same the next day, no one came. We contacted again yesterday and we’re told that there had been a rearrangement made for the 13/9 however we never received confirmation of this via email or text. So of course we’ve been without wifi now for-
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Emily Cox
(@EmilyCox94) reported
@virginmedia is the WORST a internet provider and has the WORST customer service