Virgin Media Outage Report in Nailsea, North Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Nailsea, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Nailsea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Nailsea, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Newport and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
||
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Nailsea, England
Latest outage, problems and issue reports in Nailsea and nearby locations:
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Al
(@algro10) reported
from
Clevedon, England
@10sam_h Yeah likewise, virgin media awful still not sorted it
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
Properly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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Al
(@algro10) reported
from
Clevedon, England
@stewartcarter6 Appears it’s a Virgin media issue , shambles
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pete jones
(@brizzleboy) reported
from
Avonmouth, England
@virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?
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Dave T
(@fin_father) reported
from
Weston-super-Mare, England
@thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Amz
(@amy_noony) reported
from
Bristol, England
Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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Monkenstien.
(@3_monk) reported
from
Beechwood, Wales
@virginmedia I get your bills, that is how I realised as a loyal customer I am paying £40 plus a month for Internet access only. Fortunately for me and not for you BT Openreach have been installing fibre to home allowing me greater negotiating power as tou have no respect for loyalty.
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Andy Wilcox
(@AndyMWilcox) reported
from
Kingswood, England
@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Gill Harrison
(@gillih) reported
from
Portishead and North Weston, England
@virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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william brown
(@williamjbrown) reported
from
Bristol, England
@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@BigT_1966) reported
@virginmedia Hi, Maybe a silly question now I have Netflix on the subscription I have with you, can I cancel my payment directly with Netflix ??
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Jeremy Price
(@JeremyPrice81) reported
@virginmedia i'm moving and just want to cancel virgin....not give you guys my life story and lose an evening in the process...why can't i do this online...who was i speaking to as the first advisor????
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James Parker
(@parker_james) reported
@virginmedia Yes twice, both times pushed back to Customer Service before being pushed on again! No one wants to take responsibility, or ownership to resolve!!
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cu6🪞
(@crypcu6) reported
@virginmedia ****** fix my wifi now
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PB NEWS
(@PBNEWS21) reported
Dear @virginmedia how can you justify prices going up when your service has been crap going up by £8.50 please justify that
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia So you are charging the customers to improve the service instead of taking it out of the profit? I signed a contract with your company for an increased price now it’s going up again with zilch extra for the customer, poor show.
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name goes here
(@Stufffffz) reported
@virginmedia up for 10min an down again already do your ******* job you useless *****
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Dan Coates
(@dan__coates) reported
@virginmedia after numerous complaints and not receiving channels throughout, just had the most obnoxious staff member, who put the phone down on me once I wanted to cancel
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Abigail
(@AbbieGeorgiaX) reported
@virginmedia I have, we’ve had 3 technicians out & 1 cancelled visit from the technicians who fix the cable. Currently awaiting another technician to come out in 2 weeks time.
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XYY
(@Mr_XYY) reported
So @virginmedia are increasing my monthly package by £4 from 1st March 2022 but why is there a cancel fee after 10/02/2022? I had 3 weeks with intermittent broadband waiting to be fixed back in October/November,still not had any refund on this as I was told.@Ofcom @MartinSLewis