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Virgin Media outages and service status in Portishead and North Weston, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 24 outage signals in the last 24 hours around Portishead and North Weston, including 24 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 12:48 PM GMT+1.
  • 43% TV (43%)
  • 34% Internet (34%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Portishead and North Weston, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portishead and North Weston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Portishead and North Weston, England

The most recent Virgin Media outage reports came from the following cities: Clevedon, Bristol, Weston-super-Mare, Newport, Portishead, and Conham.

CityProblem TypeReport Time
Clevedon TV 16 minutes ago
Bristol TV 29 minutes ago
Bristol TV 37 minutes ago
Weston-super-Mare TV 39 minutes ago
Bristol TV 44 minutes ago
Bristol TV 50 minutes ago

Nearby cities with recent reports

Bristol

23 recent signals

29 minutes ago
Newport

5 recent signals

1 hour ago
Weston-super-Mare

2 recent signals

39 minutes ago
Clevedon

1 recent signals

16 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Portishead and North Weston, England

Latest outage, problems and issue reports in Portishead and North Weston and nearby locations:

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.

  • lou_dare
    Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia any issues.. Np199gf ? No internet.. and yes I’ve checked everything 1st

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • sarahcliftonsc
    Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

  • morefluids
    Sethina A Watson (@morefluids) reported from Bristol, England

    It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

  • chloehester
    Chloe (@chloehester) reported from Bristol, England

    Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

  • markccfc70
    Mark Smith (@markccfc70) reported from Cwmbran Central, Wales

    Been with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • martinparfrey
    Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

  • derbypascal
    Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • vinnievoke
    vinnie voke (@vinnievoke) reported from Bristol, England

    @virginmedia @virginhelp so 17h with no reply wicked costumer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • LouiseTregidgo
    Louise (@LouiseTregidgo) reported

    @virginmedia Its all pixilated on all channels but u tube apps all fine . I restarted checked leads no issues.and spent a hour trying to call virgin to report this fault today and its disgusting service no one anwers at all.

  • GameplayVideos8
    Gameplay Videos (@GameplayVideos8) reported

    @virginmedia Virgin Media goes DOWN for thousands of users across UK with 'all channels pixelated' in TV outage not good on my to

  • halobabeee
    Hazel (@halobabeee) reported

    @virginmedia Can a loss of service be registered on my behalf please.

  • banter1975
    Lee Sparks (@banter1975) reported

    @virginmedia @Da8blue @virginmedia same problem in Hampshire, is this an on going issue?

  • SteveMcKenna2
    Steve McKenna 🇮🇪🇬🇧🐕💚 (@SteveMcKenna2) reported

    @virginmedia been waiting for your call since Saturday, been private messaging several times a day since last week. Appalling service.

  • 914GJS
    GJS-Graham (@914GJS) reported

    @virginmedia My broadband service is also very unstable at present, Cambridge, Cambs.

  • lorg63
    Lorraine Garland Gibson 🇵🇸 (@lorg63) reported

    @virginmedia I have been trying to call virgin media for three days in a row. Is there anyone working today who could answer my call. Customer services are a disgrace. Moving to youfibre.

  • Debcoolnan
    tell me more 😊 (@Debcoolnan) reported

    @virginmedia @PractiPurple Mine too, since 11am today!! I can’t even check service status as ‘can not find your account’ 😳 still waiting for the email to verify 45 minutes!!!! Sort it out @virginmedia it’s ridiculous 😡😡

  • DarylForster8
    Daryl Forster (@DarylForster8) reported

    Anyone else having issues with @virginmedia TV reception

  • Becca9O
    Becca (@Becca9O) reported

    @VirginimediaDM I’d like to report a problem with Virgin Media TV in the Hucknall area of Nottinghamshire. This started at around 11am today