Virgin Media Outage Report in Portishead and North Weston, North Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Portishead and North Weston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Portishead and North Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Portishead and North Weston, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Weston-super-Mare, Bristol, Newport and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Weston-super-Mare |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Portishead and North Weston, England
Latest outage, problems and issue reports in Portishead and North Weston and nearby locations:
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
@Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal
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Soundwaves 🎮
(@Deannyy92) reported
from
Filton, England
Swear I can’t get through an entire day of work without @virginmedia going down & having to reset my router.. thank god it’s only one month until the end of my contract.
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Nige
(@niamunna1) reported
from
Newport, Wales
@virginmedia If I dont have a response in 48 hours to my formal complaint made a month ago, I will be cancelling my service. Ref number is COM104057176.
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Can’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always
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Dan Williams
(@dlrwills) reported
from
Cwmbran Central, Wales
@virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.
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Kita Williams
(@KitaW) reported
from
Newport, Wales
@virginmedia No. And we have called so many time and reset the box. Had 3 new computers from work so the issue is you! My broadband is frankly ****!
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Will Dace
(@willdace) reported
from
Bristol, England
@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please cancel my contract and allow me to return your gear.
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BuzzedUp
(@MickDickinson) reported
from
Bristol, England
@JustMeBeingMe4 @virginmedia Hiya that why I left Virginmedia terrible service - I joined UW better broadband half the price. Happy to chat it through
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Will Dace
(@willdace) reported
from
Bristol, England
@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please allow me to return your gear then cancel my contract.
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
@Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....
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Iestyn T Davies
(@iestyntdavies) reported
from
Newport, Wales
Good luck @virginmedia must have the worst post sales customer service in the known universe
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@TomMockridgeVM. @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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George Scott
(@georgetscott) reported
from
Bristol, England
@MrStuartForrest @virginmedia I had issues throughout yesterday but seems okay today... 😬
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Nige
(@niamunna1) reported
from
Newport, Wales
@Nyge_79 @virginmedia Same here. Abysmal service. I'm often in a Zoom with 40 other people and I'm the only one who drops out.
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Rita Magalhaes
(@Rita_magalhaes1) reported
from
Bristol, England
@virginmedia I have now attempted to contact twice about cancelling my contract, as I am moving out of my student house this month. Can I please get some aid with this, as i cannot get through to the call centre, nor find the correct email for customer services.
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SamuEL Penster in the Multiverse
(@Team_Penster) reported
from
Bristol, England
Vm @virginmedia clearly know there are issues as its been dropping constantly since 2ish... service status "no issues"
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@rupinjapan @virginmedia I've lost my connection tonight myself. Guessing it's a network wide issue tonight
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg hook
(@gregarus) reported
@virginnomedia @virginmedia Don’t think so after the way @virgin have treated us,we are cancelling direct debit due to your poor service and you can do what you have to do to get the remaining monies for wrongly signing us up for another year (which has now turned into 18 months)
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Matt
(@Matt48200234) reported
@virginmedia So I have been calling since the beginning of march,spoken to many people gotten nowhere.I have been on your text service since 3pm still waiting and gotten nowhere.I will take this further and request my mobile back and cancel all services with you for no fee as per ofcom.
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Mr Bootsie!🏴🇬🇧🏴
(@Mr_Bootsie) reported
@virginmedia truly shocking customer service !!
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JD
(@Jdc_201196) reported
@OkeDoke19915124 @virginmedia Hi just had the same experience with the same guy zeldy some cocky replies too and constantly trying to flog a different service i did go for one of them actually
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Prof.Audiobooks 💙
(@HokusBloke) reported
Blimey, and everyone thinks Virgin Media is bad...I'd go back to them in a heartbeat over BT! Tried to book in installation for the new house...and they DON'T install on weekends (or even just Sats!) What a load of cobblers...some of us have to work weekdays!
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SteelZz
(@sSteelZz) reported
@virginmedia I believe it’s a whole, acting up the entire weekend and then today. Everyone in my house and going online it’s the same for a whole lot more people with the same issue. On stream while playing constantly wifi connections and it got disconnected on the weekend. Had to stop today.
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A Scribe Called C.West
(@CiaranWest) reported
Virgin Media's broadband for the last two days has been so slow I'm half expecting to hear the dial-up modem noise when I stick Netflix on.
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VirginNoMedia
(@virginnomedia) reported
@jamesdoddsy @virginmedia We would love to help, but it goes completely against our customer service motto: Frustrate, Irritate & Always Late
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Chris in the Morning
(@personalsigh) reported
@virginmedia for the past three days I've been trying to get past your infuriating automated system to speak an actual human! We've just moved house and it has several WiFi blackspots (your app insists it doesn't) so I want to get a booster can someone please help me!!
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Nightsky Ceilings
(@cadeharry) reported
@virginmedia Monday morning as this issue should of been flagged 12mths ago . keeps dropping out & im paying for 500mb best i get is 100mb then 30mb so feed up nobody is listening.