Virgin Media

Virgin Media Outage Report in Newport, Wales

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The latest reports from users having issues in Newport come from postal codes NP20, NP10, NP19 and NP11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Newport, Wales 03/04/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Newport, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Barry, Newport, Caerphilly, Cwmbran, Ynysddu and Pontypool.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomCardiff Internet
United KingdomClevedon Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

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Virgin Media Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em

  • perkie7 Claire Perks (@perkie7) reported from Cardiff, Wales

    @virginmedia WiFi across house very slow. The internet access was tested with cable ached to router. Internet speed good but Unable to open 2 government website WiFi signal around house was poor 5 recorded during Speedtests. Restarted Router x2. Turn off PC firewall. Still websites not work

  • FerriesAndy Andy Ferries (@FerriesAndy) reported from Cardiff, Wales

    @virginmedia who do I call to sort my internet issues. Work and homeschooling is hard without internet! Diagnostic tools online are not sorting the problem

  • judealdridge Jude Aldridge (@judealdridge) reported from Taff's Well, Wales

    Looks like @virginmedia having issues again!

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @TwitterSupport This account @VIRGINMEDIA is making out it's @virginmedia and causing a **** up. Do the right thing and laser beam their house. 👍 You have my permission.

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Dinas Powys, Wales

    @TCoxSODMG @virginmedia Test it on your phone gaming consoles always show slower download speeds but it wouldn’t be that slow 😂

  • cbissex Christine Bissex-Foster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cbissex) reported from Bargoed, Wales

    @BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.

  • JasperDommett 𝐉𝐚𝐬𝐩𝐞𝐫 𝐃𝐨𝐦𝐦𝐞𝐭𝐭 (@JasperDommett) reported from Cardiff, Wales

    @JohnsonGaza @virginmedia @VirginMediaCC @VMSolutions_ Having the same problem 😒

  • SAULYD_ saul (@SAULYD_) reported from Newport, Wales

    @virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.

  • reddevil1975 Leanne Everest ❤💛❤ (@reddevil1975) reported from Barry, Wales

    Here we go again another night #virginmedia decides to go down, I've lost count how many times now typical when it's about the only thing keeping us sane in lockdown!!! 🙏 🙏 🙏 🙏 🙏 🙏

  • BenLloyd91 Ben Lloyd 🔰 (@BenLloyd91) reported from Cardiff, Wales

    @RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣

  • Johnsbigsister Karen Murphy (@Johnsbigsister) reported from Barry, Wales

    @PeriPusher @RiannaSandu @virginmedia Listen idiot, if I pay for a service I expect to get it. If I don't I want my money back.

  • Thelansdownepub The Lansdowne (@Thelansdownepub) reported from Cardiff, Wales

    Phoned @virginmedia to see what they can do about a payment holiday since we are forced to remain closed for the foreseeable and obviously not using any of our broadband services. They offered a discount of half a months bill. Wow. The worst company we have spoken to so far 😰

  • DebbieWharton Debbie Wharton (@DebbieWharton) reported from Cardiff, Wales

    @WillHayCardiff @virginmedia Same here, it’s awful. We can’t get hold of them and the website complaints section isn’t much help either!

  • BigDogWrestler Big Dog (@BigDogWrestler) reported from Newport, Wales

    @Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.

  • perks18 Roger Perks (@perks18) reported from Cardiff, Wales

    @virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!

  • SammyHarrison89 Sam Harrison (@SammyHarrison89) reported from Cardiff, Wales

    @disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.

  • StevenNott StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    My neighbour has the same issues. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BigSmoke2112 SV5 (@BigSmoke2112) reported

    @virginmedia On a wired connection the speed is as promised/extremely near. But the problem is, why is my speed about 10% of what it should be when wireless? I mean I'm only upstairs. In my living room it drops to 70mb download. It shouldnt. This is shite.

  • ppandgems Paradise Perfumes (@ppandgems) reported

    @virginmedia I was having difficulty and major Internet issues paying £40 a month! I was promised an intelligent wifi pod for free but they were out of stock and was told to ring in today, rang in today and another advisor said I would be charged???

  • MattW_TheDoctor Matt W (@MattW_TheDoctor) reported

    @virginmedia is there an issue with the uploading on Demand of Manifest Series 3?! Episode 8 seems to be missing from the list of the whole series.?!

  • bakedyum baked.yum (@bakedyum) reported

    @virginmedia i have just had one of your 'customer' service people hang up on me, I want a transcript of that conversation ASAP as she was offensive - please advise

  • yvasilev Yordan Vasilev (@yvasilev) reported

    @virginmedia rescheduling my installation appointment less than 12 hours before it was due to get installed. Really disappointed. Way to treat new customers.

  • Christo28263611 CDR (@Christo28263611) reported

    @virginmedia Ring me on 07903774447 this is a shocking way to treat a customer

  • MrD_TeacherGuy Mr. D (@MrD_TeacherGuy) reported

    @virginmedia Garbage. They fobbed me off with some link saying the same things again then told me to try again in 24 hours yet I'm still here with no WiFi. Yet still stuck here paying for no service. #Hopeless

  • redkev72 kev (@redkev72) reported

    @virginmedia hey there i stay in Kirkcaldy system not been working since late afternoon and cannot get any answers from anywhere !! Can you tell me how long ot's going to be down.or not working whatever it is that's wrong cheers .

  • mangrovedrink nickdrinkman (@mangrovedrink) reported from Ilford, England

    @virginmedia can you either deliver your promised broadband speed and maintain a stable signal or come and remove your kit

  • BruceHenderson2 Bruce Henderson (@BruceHenderson2) reported

    @richardbranson @virginplus Does it offer the same dishonest **** service as @virginmedia in the UK?