Virgin Media outages and service status in Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 28, 6:19 PM GMT+1.
- Internet (44%)
- Total Blackout (32%)
- Wi-fi (20%)
- TV (4%)
The latest reports from users having issues in Newport come from postal codes NP10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Portishead, Newport, Cwmbran, Pontypool, Hengoed, Caerphilly, Clevedon, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Total Blackout | 4 days ago |
|
Portishead
|
Wi-fi | 5 days ago |
|
Cardiff
|
Total Blackout | 5 days ago |
|
Cardiff
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
10 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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squeaks (@dodo1960) reported from Cardiff, WalesIt would be easier to get blood out of a stone that get password help from #virginmedia
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia you SUCK, you have NO CUSTOMER service at all. Employ more staff and start to provide a service we are paying for RUBBISH SERVICE perhaps we need to move to @skytv !!!!
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MH π΄σ §σ ’σ ·σ ¬σ ³σ Ώπ³οΈβππͺπΊ #yescymru (@cymboi) reported from St. Julians, Wales@virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I did that this morning & the person said they were in complaints department..he said I needed to speak to retentions & a manager would call. He raised a complaint Ref:C160622488. Got a call this afternoon where the manager of customer services said there was nothing he could do.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, heβs 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!
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Sam Tempest (@SATempest) reported from Cardiff, Wales@virginmedia hello Iβve supposedly been transferred to the Customer Relations messaging team on WhatsApp but have been waiting since 2pm yesterday for an agent to get back to me, how much longer can I be expected to wait? Thanks
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lee williams (@thelee_x_w) reported from Cwmbran Central, Wales@virginmedia The image attached shows you have notified me of an issue
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Sam Sims (@mantha_1976) reported from Newport, WalesInternet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century
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Jonny Ex π΄σ §σ ’σ ·σ ¬σ ³σ Ώ π¬π· (@jonny_ex9) reported from Cathays, WalesImagine my shock that @virginmedia is down AGAIN. Please fix it
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?
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Katieeeeeeeeeeeee π» (@SewScandalous) reported from Newport, WalesOh, looks like @virginmedia have disconnected my service 7 days before they were meant to π Absolute rubbish.
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Lee Smith π» (@djleekee) reported from Cardiff, Wales@virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia My original package wasn't due to end until July 22. I've spoken to every department you have, over & over again...I go over the same old explanation with your people every single time & still, nobody in your company will help...I've spoken to over 3 managers & still nothing!!
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AMπ¬π§π΄σ §σ ’σ ·σ ¬σ ³σ ΏπΎπββ¬ππβπ¦Ίππ (@AlMaManshp) reported from Beechwood, Wales@wolsned All the bloody time - terrible service #virginbroadband #virginmedia
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Darren Coomber (@Dazc090861) reported from Cardiff, Wales@virginmedia Firstly a refund of Β£351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!
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stadiamap ποΈ (@StadiaMap) reported from Taff's Well, Wales@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia John I have done all that already. And itβs not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? Iβm paying for a service @virginmedia is not providing.
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Brody (@brodyanderson_) reported from Cardiff, Wales@virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nolan (@nolan1874) reported@virginmedia is the internet down in DY10 Worcestershire?
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Kate (@oftenFrazzled) reported@O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling
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Graeme Savage π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@graemehistory) reportedCan anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?
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UnTzY πΆπ» (@untzy) reported@HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.
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Laura Rogowski Weldon (@LauraRWeldon) reported@HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.
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JS (@SweeneyJoanne) reported@virginmedia @virginmedia you havenβt responded to my message from 3 days ago, horrendous customer service!!
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Mark Skid (@YeshuaFoxtrot) reporteddoes anyone else have issues with @virginmedia broadband whenever theres a slight heatwave π€
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z (@ogerreyn) reported@virginmedia do you not have reasonable adjustments in place for disabled people? I visited a shop today and was told by the manager that they do not and just kept saying I have to phone a number. It seems like your company is only interested in grabbing money regardless service
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michelle nunn (@shellenunn) reported@virginmedia Waste of time calling them passed from department to department told canβt give a date or of date is given NO construction DONE have asked about compensation told have to wait u tol service is activated and told be patient may - Aug I think that is patient and a joke
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Daviad Lee (@DeliJoJ82464825) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: β’ 300,000+ live channels β’ 65,000+ VODs β’ PPV events β’ Netflix β’ 78,000+ movies