Virgin Media outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent Virgin Media outage reports came from the following cities: Cwmbran, Cardiff, Newport, Clevedon, Blackwood, Caerphilly, Portishead, and New Tredegar.

City	Problem Type	Report Time
Cwmbran	TV	12 hours ago
Cwmbran	Internet	16 hours ago
Cardiff	Internet	16 hours ago
Newport	TV	17 hours ago
Cardiff	TV	20 hours ago
Newport	TV	20 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Benjamin Hartrey (@benj8min) reported 4 minutes ago from Cardiff, Wales

  @virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.

• 
  Brody (@brodyanderson_) reported 5 minutes ago from Cardiff, Wales

  @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

• 
  Right Direction (@BackOnTrack__) reported 8 minutes ago from Cardiff, Wales

  @virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!

• 
  stadiamap 🏟️ (@StadiaMap) reported 9 minutes ago from Taff's Well, Wales

  @BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25

• 
  amanda roberts (@amandaroberts10) reported 16 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

• 
  Justine (@Justine_F1) reported 18 minutes ago from Cardiff, Wales

  @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

• 
  Monkenstien. (@3_monk) reported 20 minutes ago from Beechwood, Wales

  @virginmedia I get your bills, that is how I realised as a loyal customer I am paying £40 plus a month for Internet access only. Fortunately for me and not for you BT Openreach have been installing fibre to home allowing me greater negotiating power as tou have no respect for loyalty.

• 
  Gareth Thompson (@gareth_thmpsn) reported 21 minutes ago from Cardiff, Wales

  @virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?

• 
  Peter Gillibrand (@GillibrandPeter) reported 35 minutes ago from Cardiff, Wales

  @virginmedia any help? Seems a bit excessive if you’re citing inflation… a little bit of transparency may help…!

• 
  Rob Downer (@NobbyD27) reported 36 minutes ago from Cardiff, Wales

  @syeporter180 @virginmedia Cancel the contract and go to Sky

• 
  Sam Sims (@mantha_1976) reported 41 minutes ago from Newport, Wales

  Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

• 
  Al (@algro10) reported 44 minutes ago from Clevedon, England

  @stewartcarter6 Appears it’s a Virgin media issue , shambles

• 
  Gill Harrison (@gillih) reported 47 minutes ago from Portishead and North Weston, England

  @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

• 
  Ryan Davenport (@Welsh_Saint14) reported 49 minutes ago from Cardiff, Wales

  @virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me

• 
  MaartenX. (@MaartenSleeckx) reported 51 minutes ago from Victoria, Wales

  @virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".

• 
  Pauline Lomax (@RedhillsAnnie) reported 54 minutes ago from Cardiff, Wales

  Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 55 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  Samantha (@Samanth82113398) reported 58 minutes ago from Cardiff, Wales

  @virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end

• 
  Trudi Foster (@MsWhippet1) reported 60 minutes ago from St. Julians, Wales

  @virginmedia I was told to wait in this morning between 8am - 12pm for an engineer to fix my broadband. It's now 2pm and no sign of an engineer. I was told I'd be charged £25 if I missed the appointment. I think I should charge you for having to hang around for 6 hours waiting.

• 
  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 1 hour ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  devske5 (@devske5) reported 4 minutes ago

  @virginmedia just did the 360 update - that was a bad idea wasn’t it ? We have no TV now, your phone line is useless as per. Can you help please?

• 
  Maddie 🇬🇧🇮🇱 🇺🇸 (@Maddie65724316) reported 4 minutes ago

  @motionroy @virginmedia @LSquad17045 Is this in London area I have same problem

• 
  GH (@gullyslusher) reported 6 minutes ago

  @virginmedia I know you're probably having a meltdown atm but I pay good money for the service and I want to watch @giroditalia and the US golf. Please get it sorted!

• 
  Jon Foster (@jonfoz1) reported 7 minutes ago

  @BobLakey1 @virginmedia Got the same problem. Message came up that I'm not authorised to watch any channels including BBC and ITV and to contact 150. When I tried, the phone line doesn't recognise my phone number and the website can't trace my account. Nothing to do but wait I guess.

• 
  Denise Bragg (@dennybragg) reported 9 minutes ago

  @virginmedia Is there a problem with stream tv in B91 Solihull ?

• 
  Jane Common (@JaneCommon) reported 10 minutes ago

  @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!

• 
  Cllr Glenn Thompson - Westoe - South Tyneside (@GlennThompsonBP) reported 10 minutes ago

  @Da8blue @virginmedia Same problem in the North East, been like this all day.

• 
  Dave (@Dave_Syracuse) reported 14 minutes ago

  @virginmedia your WiFi is still not working. Please sort it out.

• 
  Chris (@COOPSthereitis4) reported 23 minutes ago

  @virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?

• 
  HeadingleyVoice (@HeadingleyVoice) reported 23 minutes ago

  @virginmedia HI My 360 virgin box is still not working or my TV , when i ring it says my account does not exist, what can i do !!!1