Virgin Media Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20 and NP10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Cwmbran, Newport, Clevedon, Barry, Hengoed, Caerphilly and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cwmbran |
TV | |
| Cwmbran |
TV | |
| Newport |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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Sam Sims
(@mantha_1976) reported
from
Newport, Wales
Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century
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Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!
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Paul Burnell
(@Paulyb65) reported
from
Cardiff, Wales
@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@virginmedia @Dionne96310374 We weren’t offered that when ours went down
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squeaks
(@dodo1960) reported
from
Cardiff, Wales
It would be easier to get blood out of a stone that get password help from #virginmedia
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Jordan
(@welshcuriosity) reported
from
Cardiff, Wales
Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
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Katieeeeeeeeeeeee 👻
(@SewScandalous) reported
from
Newport, Wales
@virginmedia Imagine being a customer service agent and not having a clue how to do your job hahaha! 🙄
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Justine
(@Justine_F1) reported
from
Cardiff, Wales
@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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Carol Gladwin
(@carolgladwin) reported
from
Nailsea, England
@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.
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Charl Balcombe
(@CharlBalcombe) reported
from
Cardiff, Wales
@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Annie C 💙
(@gingerannie34) reported
Hi I checked the @virginmedia website and there's no problems in my area but sometimes it says that and there are problems so, is anyone else getting on off on off WiFi in the North London area who's with Virgin? It's been like it since last night.
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Annie C 💙
(@gingerannie34) reported
@VanathyB @virginmedia Plus no problem in my area apparently but this has happened several times before
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Adam Beatty
(@abeatty1981) reported
@virginmedia Our original broadband connection date was 4wks ago. Yet after 5 Engineer visits, 6+ hours on calls to customers services, several broken promises and outright lies by Virgin we still have no broadband. HUGE regret joining Virgin!!!
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🇪🇬🇬🇧✝️
(@christians_111) reported
I got given a virgin media mobile SIM contract for free. I have one bar mobile signal 😭 no wonder why they gave it for free.
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Sam Robson
(@RealSamRobson) reported
@virginmedia Green flashing power light (and green constant WiFi light), much the same as other subscribers I've seen reach out; pinhole reset attempted, no known issue in my area according to the post code checker, settings analysis claims the device isn't too hot...
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Pharaoh K. Hamenthotep III
(@Hamenthotep) reported
@virginmedia I did. It's just come back on after 16 hours of being down. This happens far too often.
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Andy rogers
(@andyyugo) reported
I’ve just spent 50mins on hold being transferred from one person to the next only to be cut off . #virginmedia.com you are the worst at customer service. I ring back explain my frustration only to be transferred again and 10mins on hold yep you guessed it I’m cut off again. 🤬🤬
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ᔕTᑌᗩᖇT ᒍOᑎEᔕ
(@StuartSJones) reported
@virginmedia Lost service again. Rang the number (automated voice) advised a reboot (another one) and linked to help forums. Works now, but problem is intermittent and fails roughly every other day, so can a person help me please?
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S. L. Perrin
(@LBoGaming1) reported
@virginmedia Now you're harassing me with phone calls & messages I'd very much like you to stop harassing me please @virginmedia. I ended my contract with you because your service is terrible. You're just reinforcing why you're so bad. Stop calling me, stop messaging me. This is harassment
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Simon Newby
(@simonnewby) reported
hey @VirginMediaCorp @virginmedia how many missed appointments to sort out my tv service will it take and who will take responsibility for this. come and pick up the tivo box, i will be cancelling the contract today.