Virgin Media Outage Report in Newport, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Newport come from postal codes NP10, NP20, NP19 and NP11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypool, Cwmbran and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Cardiff |
Internet | |
| Newport |
Wi-fi | |
| Newport |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Joshua Watson
(@josh_wats09123) reported
from
Barry, Wales
@virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia
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Jordan
(@welshcuriosity) reported
from
Cardiff, Wales
Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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Sam Sims
(@mantha_1976) reported
from
Newport, Wales
Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century
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Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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Paul Burnell
(@Paulyb65) reported
from
Cardiff, Wales
@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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squeaks
(@dodo1960) reported
from
Cardiff, Wales
It would be easier to get blood out of a stone that get password help from #virginmedia
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MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
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Leanne Everest 🙏❤ 🌈 🦄
(@reddevil1975) reported
from
Barry, Wales
Hello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!
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cheryl
(@cherylockerby) reported
from
Barry, Wales
@virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@virginmedia @Dionne96310374 We weren’t offered that when ours went down
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!
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Justine
(@Justine_F1) reported
from
Cardiff, Wales
@virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.
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Carol Gladwin
(@carolgladwin) reported
from
Nailsea, England
@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Behnaz
(@behnazakhgar) reported
from
Cardiff, Wales
@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Lazy Frog
(@TheLazyFrogThai) reported
@virginmedia we’re in RG area and hard down, we’re paying extra for 4G backup and it hasn’t failed over! What gives? 😡
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Clio 🏳️🌈🏳️⚧️
(@gothbrxt) reported
Anyone in Cork having problems with Virgin Media? Haven't had WiFi since like 10
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cmclaren
(@CraigMcLaren81) reported
@virginmedia no internet in PA postcodr Scotland, cant report or check service as your page is not working. Can you provide an update please
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Simon Allison #WIMVP 🇬🇧
(@simonallisonuk) reported
@JamesSwiftDay @virginmedia @reddobowen which means its a planned outage, which didnt tell customers
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Sam Boswell
(@sboswell) reported
@jamesbmarshall @timmorgan @virginmedia Well, that's a painful amount of outage! Hopefully back up sooner in time for afternoon calls. Tethering it is for now!
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GekkoIT
(@ItGekko) reported
@virginmedia The service status checker doesn't appear to work either.
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lisssssss
(@lissssa_m2) reported
@virginmedia internet down in HP12 area :(
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Isabel Silva
(@IsabelS89974683) reported
@virginmedia Guys internet as gone down without warning Reading
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Adaobi
(@DobisMuted) reported
@Mandajascat @virginmedia I guess I'm missing my weekly work meeting, since @virginmedia is still down. Unless y'all can fix it in 2 minutes? Oh well, here's hoping y'all fix it after my lunch break.
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James Day
(@JamesSwiftDay) reported
@virginmedia @reddobowen You’re expecting it to be down for four hours? You can’t be serious?