Virgin Media outages and service status in Newport, Wales
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 16, 12:31 PM GMT+1.
- Internet (58%)
- Wi-fi (20%)
- E-mail (8%)
- Total Blackout (8%)
- TV (6%)
The latest reports from users having issues in Newport come from postal codes NP20 , NP10 and NP19 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Cwmbran, Portishead, Clevedon, Blackwood, New Tredegar, and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
Internet | 20 hours ago |
|
Cardiff
|
Total Blackout | 2 days ago |
|
Newport
|
Wi-fi | 4 days ago |
|
Cwmbran
|
Internet | 4 days ago |
|
Cardiff
|
Internet | 7 days ago |
|
Cardiff
|
Internet | 8 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, WalesOh, looks like @virginmedia have disconnected my service 7 days before they were meant to 🙄 Absolute rubbish.
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cai 🏴 (@caialed) reported from Cardiff, Wales@virginmedia why am I paying £45 a month for my internet to constantly be down
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Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia That's not going to help me reset my password.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@virginmedia You really aren’t reading the messages, I’ve now told 3 different channels of my mothers death, I’ve called bereavement line to be hung up on, then closed early. I want a complaint raised, @Ofcom can you help?
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Dr Chris Inglis (@ChrisSwinglis) reported from Penarth, Wales@GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.
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Carol Gladwin (@carolgladwin) reported from Nailsea, England@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
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Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia Cancel the contract and go to Sky
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Monkenstien. (@3_monk) reported from Beechwood, Wales@virginmedia I get your bills, that is how I realised as a loyal customer I am paying £40 plus a month for Internet access only. Fortunately for me and not for you BT Openreach have been installing fibre to home allowing me greater negotiating power as tou have no respect for loyalty.
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that
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Moseph Mellars (@stfcjoner1986) reported from Cardiff, Wales@daisylnaughton @virginmedia Down for me too
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Behnaz (@behnazakhgar) reported from Cardiff, Wales@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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Andrew Wilcox 🛖 Shedified (@unclewilco) reported from Penarth, WalesBeen lucky all day my #virginmedia has not been down at all, 5pm & it's down Pub? #VirginMediaoutage
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
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amanda roberts (@amandaroberts10) reported from Cardiff, Wales@virginmedia is there a problem in the CF23 area ... no WiFi??
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Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales@virginmedia Imagine being a customer service agent and not having a clue how to do your job hahaha! 🙄
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Paul Burnell (@Paulyb65) reported from Cardiff, Wales@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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damian Kerlin 🏳️🌈 (@damianKerlin) reported from Cardiff, Wales@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
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LK (@LaurenKetchley) reported from Cardiff, Wales@virginmedia @garyketchley Yes was told a manager would call us and it never happened …
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Cosway (@debbiecosway85) reported@virginmedia the up and down buttons have stopped working on my remote 😕
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Rxssa (@Degenofolympus) reported@VirginMediaNews The Carbon tax doesn’t come in until October anyway! Jesus Christ virgin media is as bad as RTE
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simon bennett (@felixeemopener) reported@virginmedia I’m not at home now. If you tell me to use the app to check the service I think I’ll go mad. I’m fed up with every Saturday this happening
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Sprout57 (@pwcwright) reported@misselledee @virginmedia Yes, you can cancel. They have failed to uphold their end of the contract, including the no-show appointments
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Michael “Mecha” Modelsky (@MikeModelsky) reportedIs anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.
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⬣ fyfe79 ☘️ (@fyfe79) reported@VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.
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ANDY YATES (@ANDYPVFC) reported@virginmedia @El_Lloydie It's pointless sending you lot messages as customer services is an absolute joke.
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V (@vp_matic) reported@virginmedia Broadband down since 7am this morning. With a secluded repair date of 2days from now! ‘Register of loss of service In Order to receive compensation’ impossible to locate on your app or any of your web pages? Yet a Price increase this month! Absolutely Shameful!!
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Ian (@Jd95975184) reported@virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help