Virgin Media Outage Report in Newport, Wales
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The latest reports from users having issues in Newport come from postal codes NP20, NP10 and NP19.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Cwmbran, Barry, Clevedon, Blackwood, Caerphilly, Pontypool, Hengoed and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Newport |
Total Blackout | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Sophie Simmonds
(@smoph_star) reported
from
Cardiff, Wales
Hey @virginmedia how do we book an engineer? Our box has come but won’t connect due to wrong cables. On hold for over 45 mins, please help 😭
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia your service is useless you take money off people but do not provide a service your customer service is useless your tech department are also useless after 4 hours with three different lady Friday the staff still could not sort out a simple thing like e mails
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Em Gill
(@EmilyEvaGill) reported
from
Cardiff, Wales
Dear @virginmedia why are you so bad?
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Sarah Wareham
(@partywareham) reported
from
Blackwood, Wales
@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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AJR PhotoArt
(@Andrew20061976) reported
from
Cardiff, Wales
@virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
my @virginmedia internet has been offline or intermittent now for almost 24 hours, yet the online service checker is reporting "no faults"... (Cardiff CF5 area) @DowndetectorUK
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
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Liam Eynon
(@leynon24) reported
from
Cardiff, Wales
@virginmedia hi, had no internet or tv all morning and no updates on fixes other than the service status sliding from 1100 to 1400. Is there any other update?
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Jonny Ex
(@jonny_ex9) reported
from
Cardiff, Wales
Can you just fix my internet please? @virginmedia I really can’t be arsed with this today
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@clarephillips_ @virginmedia This is the norm with virgin media need to start a campaign them as they never sort any issues out unless they promise to sort things but never do
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Soozles 🏴
(@soozles_) reported
from
Barry, Wales
@primevideouk has not worked through my @virginmedia TiVo box for weeks! So frustrating, is this problem going to be fixed anytime soon?
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Peter Fortune
(@PeterFortune5) reported
from
Cardiff, Wales
@cerysfurlong @virginmedia Wondered why my internet was down
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere
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NormanGrainger
(@GraingerNorman) reported
from
Cardiff, Wales
Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
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Kita Williams
(@KitaW) reported
from
Newport, Wales
Fed up with #virginmedia. Service is so poor , anyone got any decent broadband providers?
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia I have had NO service at all for nearly three weeks. No that's not helpful
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KatieRobertson
(@katierobertson0) reported
from
Barry, Wales
@virginmedia Yes I understand that keep getting same message issue in your area. I have spoken to someone they have told me Monday will be back on thats the forth date I have been given keep pushing the date back. Will be cancelling
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Darron Knibbs
(@DarronKnibbs) reported
from
Caerphilly, Wales
@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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Jordan McDonnell
(@Jordanmac95) reported
from
Cardiff, Wales
@virginmedia any chance of you not cutting off a call? Rang 5 times now to cancel my mobile contract and each time you put the phone down. Your customer service is shocking.
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Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia how do you make complaints I don’t know what is happenning to virgin media and e mails but the service is useless I am paying for a service you can not provide how do I change to another provider
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ztari
(@dzlusion) reported
@virginmedia literally **** you. it should be illegal having people pay £100 a month just for wifi that NEVER ******* works. Thanks for getting me banned from playing Valorant you *****
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bill
(@thfcbilll) reported
my internets just gone off mid champs..... @virginmedia SORT YOUR ******* **** OUT YOU USELESS *****
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Mustafa Islam
(@iiTsMus) reported
@virginmedia you're charging stupid amounts of money for internet that slows down everyday and then breaks too often! And using old *** technology but still charging a premium. Can't wait for the day that BT FTTP is everywhere and you thieves go bankrupt
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Bradley
(@Bradley_Masoero) reported
@sodalit3 @virginmedia They shouldn’t have to pay customers for MAINTENANCE, every isp does this and it’s necessary to maintain the service.
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Brandon James
(@MadebyBRDN) reported
VIRGIN MEDIA IS DOWN VIRGIN MEDIA IS DOWN VIRGIN MEDIA IS DOWN
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asmaa
(@asmaaav) reported
Not virgin media down again 💔💔💔💔💔💔💔
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Ross Doherty
(@Rosco1710) reported
@virginmedia Worst service provider going. Day after day **** WiFi and pay the dearest rate. Tv down more than it runs also. And got cheek to say price going up!! Al be leaving. 😡
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jack chalke
(@jackchalke3) reported
Anyone’s else’s @virginmedia just go down? I’m tryna watch a game 😔
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Mr SayItHowItIs
(@MrSayItHowItIs) reported
@virginmedia #virginmedia down again. What a ******* surprise. The most trash, useless internet service provider ever with slow, robotic, unhelpful ***** as customer service. You are a ******* joke. In the middle of an important meeting and your piece of **** internet goes AS PER
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David
(@David00464385) reported
@virginmedia are you guys having internet issues in Lisburn or in general atm?