Virgin Media outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Pontypool, Cwmbran, Blackwood, Newport, Nailsea, and Portishead.

City	Problem Type	Report Time
Cardiff	Internet	19 minutes ago
Cardiff	Internet	18 hours ago
Cardiff	Internet	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Wi-fi	3 days ago
Cardiff	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 20 seconds ago from Caerphilly, Wales

  @virginmedia do you have issues in CF83 ? Our business broadband is down again.

• 
  Benjamin Hartrey (@benj8min) reported 1 minute ago from Cardiff, Wales

  @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

• 
  andy lanyon (@andylance1977) reported 8 minutes ago from Newport, Wales

  @virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that

• 
  Trudi Foster (@MsWhippet1) reported 11 minutes ago from St. Julians, Wales

  @virginmedia I was told to wait in this morning between 8am - 12pm for an engineer to fix my broadband. It's now 2pm and no sign of an engineer. I was told I'd be charged £25 if I missed the appointment. I think I should charge you for having to hang around for 6 hours waiting.

• 
  amanda roberts (@amandaroberts10) reported 14 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 17 minutes ago from St. Julians, Wales

  @virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!

• 
  andy lanyon (@andylance1977) reported 18 minutes ago from Newport, Wales

  Properly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia

• 
  Gill Harrison (@gillih) reported 19 minutes ago from Portishead and North Weston, England

  @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 20 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Tim Burns (@TimmyGrunt) reported 21 minutes ago from Cardiff, Wales

  Anyone suffering internet outage from @virginmedia ??

• 
  Darren Coomber (@Dazc090861) reported 22 minutes ago from Cardiff, Wales

  @virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!

• 
  Darren Coomber (@Dazc090861) reported 22 minutes ago from Cardiff, Wales

  @virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!

• 
  Samantha (@Samanth82113398) reported 25 minutes ago from Cardiff, Wales

  @virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 32 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  Sam Tempest (@SATempest) reported 34 minutes ago from Cardiff, Wales

  @virginmedia I phoned THREE weeks ago to cancel our contact, there was a dispute over a cancellation fee. A manager was supposed to call me back, I’ve rang 5 times since to check as heard nothing- each time was told ‘within 48hrs’. Move out next Friday, what am I supposed to do????

• 
  Darren Coomber (@Dazc090861) reported 36 minutes ago from Cardiff, Wales

  @virginmedia In Dec, you sent an email thanking me for making changes & what I'd get from now on & it'd cost over twice as much as I was paying. I never asked for any changes & in one of the many, calls I've made, I was told that your Oomph bundle department had shut around the same time.

• 
  Carol Gladwin (@carolgladwin) reported 43 minutes ago from Nailsea, England

  @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 43 minutes ago from Cathays, Wales

  Imagine my shock that @virginmedia is down AGAIN. Please fix it

• 
  Moseph Mellars (@stfcjoner1986) reported 47 minutes ago from Cardiff, Wales

  Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.

• 
  Al (@algro10) reported 57 minutes ago from Clevedon, England

  @stewartcarter6 Appears it’s a Virgin media issue , shambles

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Sykes (@iainsykes2014) reported 7 minutes ago

  @virginmedia appalling service, since I logged a complaint over a week ago, no one has responded at all. I even messaged you via X and the conversation on your side has run dry.

• 
  gary blythe (@B1yth3y) reported 7 minutes ago

  @virginmedia hi, wrote to you a few days ago, spoke to customer services via dm and halfway through conversation no one got back to me so basically cut off before query was sorted.

• 
  Gabby Harrington-Poole (@Gabarillo) reported 7 minutes ago

  6th day of intermittent service with broadband and tv @virginmedia what’s going on?

• 
  Karen (@Karen31332753) reported 12 minutes ago

  @biggle1908 Been with virgin media since it used to be cabletel 40 yrs ago nearly ... Service is good but if you have a problem your knackered unless you speak Urdu !!!

• 
  john downey (@johndowney74) reported 13 minutes ago

  @virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity

• 
  This is me 🧶 (@Margymoo) reported 14 minutes ago

  @virginmedia need help, this online #whattsapp group is dire

• 
  Rapidlygreying (@rapidlygreying) reported 18 minutes ago

  @virginmedia @D4N7O Not working in swansea

• 
  simon withers (@KalEl_WBS) reported 19 minutes ago

  @virginmedia I’m tired of repeating myself, I’ve sent multiple DMs to you and you never reply.

• 
  James (@jamestaylor1) reported 21 minutes ago

  @KenWhittall68 @virginmedia It was the same on sky. Not down to Virgin

• 
  propper klopper (@gilesy10982) reported 21 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼