Virgin Media outages and service status in Newport, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Newport, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Internet, and Wi-fi.
- The most recent signal from this area was received Jul 22, 7:55 PM GMT+1.
- Total Blackout (47%)
- Internet (29%)
- Wi-fi (16%)
- TV (6%)
- E-mail (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Newport, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Blackwood, Nailsea, Cwmbran, Portishead, Newport, Pontypool, and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Total Blackout | 23 hours ago |
|
Cardiff
|
Internet | 2 days ago |
|
Cardiff
|
Total Blackout | 2 days ago |
|
Cardiff
|
Total Blackout | 3 days ago |
|
Cardiff
|
Total Blackout | 4 days ago |
|
Cardiff
|
Internet | 5 days ago |
Nearby cities with recent reports
9 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me
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squeaks (@dodo1960) reported from Cardiff, WalesIt would be easier to get blood out of a stone that get password help from #virginmedia
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, WalesOh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia
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Sam Sims (@mantha_1976) reported from Newport, WalesInternet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
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Jonny Ex 🏴 🇬🇷 (@jonny_ex9) reported from Cardiff, WalesFix my internet please, I don’t have the minerals for this tonight @virginmedia
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺 (@ivinsp) reported from Cardiff, Wales@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.
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Christina Macaulay (@macauc01) reported from Cardiff, Wales@virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
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Rob Downer (@NobbyD27) reported from Cardiff, Wales@syeporter180 @virginmedia Cancel the contract and go to Sky
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Jordan (@welshcuriosity) reported from Cardiff, WalesUpgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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Sam Sims (@mantha_1976) reported from Newport, Waleshey @virginmedia I have a contract that says my price is set to Jan 2023 and I negotiated the deal with customer retention as not the account holder bit authorised to talk on behalf of the account holder and now I've got customer services flat out lying toe on WhatsApp (1)
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, WalesOh, looks like @virginmedia have disconnected my service 7 days before they were meant to 🙄 Absolute rubbish.
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Al (@algro10) reported from Clevedon, England@stewartcarter6 Appears it’s a Virgin media issue , shambles
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@virginmedia Here we go again. No TV service and the service webpage is down……sighs…..
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Right Direction (@BackOnTrack__) reported from Cardiff, Wales@virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!
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MaartenX. (@MaartenSleeckx) reported from Victoria, Wales@virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".
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Steve George🏴 (@George66Steve) reported from Cathays, Wales@virginmedia It's not intermittent, it's completely down in CF23.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dav (@davettoo) reported@DeviateDefiant @virginmedia @MoneySupermkt Yeah imagine getting shafted for being a loyal customer
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SynergyW (@CtrlAltSpeed) reportedWhen I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point
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MrProcter (@MrProcter) reported@virginmedia Thank you. And maybe consider disabling it for World Cups, Christmas Day etc? No-one wants their telly to shut down because they've been watching it. I know you understand this. Thanks.
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Berk (@trapdoor456) reported@ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...
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Mystery Bird (@AKA_The_RC_One) reported@Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.
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Shahar Mor (@ShhrMor) reported@Rugby_Scoop @virginmedia TBH, I'm not sure what POM wants. Would he rather the ref penalized the Irish for these "minor" breakdown infringements? His "coaching" actually helped Ireland slow the ball down without being penalized. Not to mention at least 3 yellows that were not given to them...
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Patrick Watson (@pwatsonmontrose) reported@virginmedia I am a customer. Please stop sending me messages on Twitter to other customers of yours .. {mainly to customers wanting to leave Virgin!)
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Daveyhub 🎧 (@daveyhub) reportedWhy is the tv channel 5 so quiet ? @channel5_tv I’m watching through virgin media tv box. Same as Netflix that really quiet too compared to all other channels/apps ? Is it a @virginmedia broadcasting issue ?
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Asha rollawin (@quizrollawin) reported@virginmedia I'm a former customer and want to make a complaint but this isn't possible online without having a VM account - so how can people complain as former customers who are owed money?
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Ian Lythgoe (@IanLythgoe4) reported@virginmedia @RA0307J Shite aint they i wish i never renewed