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Virgin Media outages and service status in Newport, Wales

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Newport, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 7, 12:24 PM GMT+1.
  • 44% Internet (44%)
  • 31% Total Blackout (31%)
  • 18% Wi-fi (18%)
  • 4% TV (4%)
  • 2% E-mail (2%)

The latest reports from users having issues in Newport come from postal codes NP20 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newport, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Pontypool, Cwmbran, Blackwood, Newport, Nailsea, and Portishead.

CityProblem TypeReport Time
Cardiff Internet 23 hours ago
Cardiff Internet 23 hours ago
Cardiff Wi-fi 2 days ago
Cardiff Total Blackout 2 days ago
Cardiff Internet 2 days ago
Cardiff Wi-fi 3 days ago

Nearby cities with recent reports

Cardiff

12 recent signals

23 hours ago
Pontypool

1 recent signals

3 days ago
Cwmbran

1 recent signals

6 days ago
Blackwood

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

  • blue_murdock
    Ritch Zablan (@blue_murdock) reported from Cardiff, Wales

    @virginmedia … is there network cover problem here cardiff now?

  • mantha_1976
    Sam Sims (@mantha_1976) reported from Newport, Wales

    Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!

  • roseall87907765
    rose allen (@roseall87907765) reported from Cathays, Wales

    @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

  • jonny_ex9
    Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported from Cardiff, Wales

    Fix my internet please, I don’t have the minerals for this tonight @virginmedia

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

  • paulo1927
    Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported from Cardiff, Wales

    @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

  • gazthebluebird1
    Gareth Jones (@gazthebluebird1) reported from Cardiff, Wales

    @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • KHoulgrave
    🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    @virginmedia cannot make or receive calls over 24hrs now, no 4g told outage in NP10 area how long is this going to last please? #virginmobile #outage

  • 3EyedTiger
    𝐓𝐡𝐞 𝐓𝐢𝐠𝐞𝐫 (@3EyedTiger) reported from Caerphilly, Wales

    @virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday

  • djleekee
    Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales

    @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported from Cathays, Wales

    @virginmedia It's not intermittent, it's completely down in CF23.

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia @Dionne96310374 We weren’t offered that when ours went down

  • Dazc090861
    Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @virginmedia I'm now waiting on a call from the retentions department (I missed one earlier)! I know exactly what they will say because I've spoken to them on a number of occasions...they will offer me a new contract & raise a complaint about the messing about you've given me!!!

  • welshcuriosity
    Jordan (@welshcuriosity) reported from Cardiff, Wales

    Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @virginmedia Your company is awful. I’ve called today waited 10min to the worst hold music only to be cut off. Call back to be told your closed now then state you are open between 9-6. Why are you deliberately obstructive?

  • brodyanderson_
    Brody (@brodyanderson_) reported from Cardiff, Wales

    @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.

  • ChrisSwinglis
    Dr Chris Inglis (@ChrisSwinglis) reported from Penarth, Wales

    @GillibrandPeter Virgin Media are - by a significant margin - the worst company I've ever had the displeasure of having to deal with. I literally don't think there's anything in the world that could ever convince me to go back to them.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulTurner140
    Paul Turner™ (Personal) (@PaulTurner140) reported

    @DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.

  • SamanthaJane_H
    Sam Sheehan (@SamanthaJane_H) reported

    @virginmedia WHY DO YOUR CONTRACTORS NEVER SHOW UP?! 3 WEEKS OF NO BROADBAND AT THIS POINT AND NO SIGN OF ANYONE FIXING IT BECAUSE YOUR STAFF DONT TURN UP

  • apshutt
    SHUTTY 🇬🇧 (@apshutt) reported

    @virginmedia I have not said there is a problem, so don't give me a stock answer, what do account managers do please?

  • HRH_Duke_of_Url
    Dadaldo (@HRH_Duke_of_Url) reported

    Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

  • cochap
    Colin Chapman (@cochap) reported

    @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

  • ronrosenhead
    Ron Rosenhead (@ronrosenhead) reported

    Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

  • SeamusD65451160
    Seamus Dunne (@SeamusD65451160) reported

    @TheMandyGall @virginmedia @rte Amazing R.T.E never stopped cool hand Luke O Neill from appearing.\I wonder why ?

  • Unique_Toxic14
    Callum Ridings (@Unique_Toxic14) reported

    @LimbChance @virginmedia internets gone down again can you please comment on this

  • m3owm3owmeow
    aly • ᶠᶸᶜᵏᵧₒᵤ! (@m3owm3owmeow) reported

    GIVE ME BACK MY INTERNET MAY ALLAH STRIKE YOU DOWN WITH LIGHTNING VIRGIN MEDIA

  • PeteSamuels5
    Pete Samuels (@PeteSamuels5) reported

    @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.