Virgin Media Outage Report in Newport, Wales
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Newport come from postal codes NP10, NP20, NP19 and NP11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newport, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Caerphilly, Cwmbran, Ynysddu, Pontypool and Barry.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Newport |
||
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newport, Wales
Latest outage, problems and issue reports in Newport and nearby locations:
-
Tom Griffiths
(@tomgriffiths88) reported
from
Cardiff, Wales
@virginmedia broadband down again. For improvements apparently. No notification or prior warnings. Losing a days work. Great!
-
AJR PhotoArt
(@Andrew20061976) reported
from
Cardiff, Wales
@virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?
-
NormanGrainger
(@GraingerNorman) reported
from
Cardiff, Wales
Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING
-
karen
(@karen16464933) reported
from
Cardiff, Wales
@channel5_tv @virginmedia why when watching channel 5 on catch up is the narrative on for hard of sight ... whilst I appreciate it’s a good service its should be requested .. sorry #AllCreaturesGreatAndSmall will give it a miss
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia your service is useless you take money off people but do not provide a service your customer service is useless your tech department are also useless after 4 hours with three different lady Friday the staff still could not sort out a simple thing like e mails
-
Peter Fortune
(@PeterFortune5) reported
from
Cardiff, Wales
@cerysfurlong @virginmedia Wondered why my internet was down
-
Julie Wells
(@juliewells77) reported
from
Cardiff, Wales
@virginmedia what is wrong with the signal in CF3? Not ideal when you are working from home!! 🤬
-
Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
my @virginmedia internet has been offline or intermittent now for almost 24 hours, yet the online service checker is reporting "no faults"... (Cardiff CF5 area) @DowndetectorUK
-
Dan Pip
(@official_danpip) reported
from
Barry, Wales
Wow so @virginmedia are charging me an early disconnection fee of over £250 just because I can’t get their services at my new property. So much for being a loyal customer for over 5 years 🙄
-
Kita Williams
(@KitaW) reported
from
Newport, Wales
Fed up with #virginmedia. Service is so poor , anyone got any decent broadband providers?
-
Jordan McDonnell
(@Jordanmac95) reported
from
Cardiff, Wales
@virginmedia any chance of you not cutting off a call? Rang 5 times now to cancel my mobile contract and each time you put the phone down. Your customer service is shocking.
-
🌈Knazzer
(@knazzer) reported
from
Cardiff, Wales
@virginmedia This is the second time our broadbands gone down in last week! It goes down more than my husband! 😭
-
Em Gill
(@EmilyEvaGill) reported
from
Cardiff, Wales
Dear @virginmedia why are you so bad?
-
Sophie Simmonds
(@smoph_star) reported
from
Cardiff, Wales
Hey @virginmedia how do we book an engineer? Our box has come but won’t connect due to wrong cables. On hold for over 45 mins, please help 😭
-
The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@clarephillips_ @virginmedia This is the norm with virgin media need to start a campaign them as they never sort any issues out unless they promise to sort things but never do
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia how do you make complaints I don’t know what is happenning to virgin media and e mails but the service is useless I am paying for a service you can not provide how do I change to another provider
-
Liam Eynon
(@leynon24) reported
from
Cardiff, Wales
@virginmedia hi, had no internet or tv all morning and no updates on fixes other than the service status sliding from 1100 to 1400. Is there any other update?
-
Ken Daniels
(@KenDaniels9) reported
from
Cardiff, Wales
@virginmedia I have spoken to three different people after 4 hours still not resolved my issue not been told the truth with things is not the best way to treat your customers bet I am not the only one
-
Jonny Ex
(@jonny_ex9) reported
from
Cardiff, Wales
Can you just fix my internet please? @virginmedia I really can’t be arsed with this today
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bern
(@KeithClarke1) reported
@opelact @virginmedia They’re all the same at the end of the contract. Quality of bb was very poor considering what we were promised. We had complete package minus Sim >£140
-
Andy Colquhoun
(@AndyColq) reported
@virginmedia This is over the course of a year in lockdown: Sir **** is a National Disgrace. We will go back to Sky or O2 rather than upgrade on your pathetic service sorry. Maybe rather than honouring himself with Galactic he should look after loyal customers on planet f’ing earth
-
Chris Pinnell
(@ChrisPinnell2) reported
@virginmedia no Internet service today. Service checker on website not working. Post code BS495DP, please advise
-
the vape cat
(@hexde_v) reported
@glockylol @virginmedia here with bt with stable wifi whilst virginmedia plebs usin their ****** service
-
Tarek Khwiss
(@Tarekkhwiss1) reported
@virginmedia Hey sorry but our WiFi isn’t working properly since yesterday. The service checker said there is no issues.
-
David Campbell
(@DavCampbell_12) reported
Still no internet since joining with @virginmedia yesterday. Thank you but no thank you, I'm going back to sky even if they can't offer me the speeds I was paying for in my area. I've never had this trouble with them.
-
Kovu悟
(@KovuWhite) reported
@JvshM @virginmedia How can our little man pop off if this is what he’s dealing with ayyyyy get a grip @virginmedia sort it out ayyy the poor buggggerrrrrrrr
-
Keenanjohnson
(@KeenanJ122) reported
@mrw64 @virginmedia Honestly dude it’s issue after issue. I feel like we should get unlimited data at no extra cost because that’s the only thing that seems to work with this ****** network
-
JigglyEmz
(@DJEmz1990) reported
And yet they still haven't got back to me about a support message I sent over a month ago, asking to temporarily reduce services to reduce cost. Yes thank you @virginmedia for completely ignoring me and now messing me up on exactly what I wanted to avoid happening
-
link?!
(@lesbivain) reported
my wifi not working... i’m casting a hex on virgin media