Virgin Media outages and service status in Newport, Wales

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Portishead, Newport, Cwmbran, Pontypool, Hengoed, Caerphilly, Clevedon, and Blackwood.

City	Problem Type	Report Time
Cardiff	Total Blackout	20 hours ago
Portishead	Wi-fi	2 days ago
Cardiff	Total Blackout	2 days ago
Cardiff	Wi-fi	3 days ago
Cardiff	TV	3 days ago
Cardiff	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Newport, Wales

Latest outage, problems and issue reports in Newport and nearby locations:

• 
  Lee Smith/DJ Leekee (@djleekee) reported 3 minutes ago from Cardiff, Wales

  @virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night

• 
  Ed Morris (@edmorrispt) reported 9 minutes ago from Cardiff, Wales

  Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

• 
  Louise Dare (@lou_dare) reported 11 minutes ago from Ringland, Wales

  @virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??

• 
  Stuart Ropke (@stuart_chc) reported 11 minutes ago from Cardiff, Wales

  @eggynewydd @virginmedia Dismally slow. Yes.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 11 minutes ago from Caerphilly, Wales

  @virginmedia do you have issues in CF83 ? Our business broadband is down again.

• 
  Nathan Rhys George (@orangethunder_) reported 12 minutes ago from Cardiff, Wales

  I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

• 
  Kevin Fortey (@GiantVeg) reported 17 minutes ago from Cwmbran Central, Wales

  @emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too

• 
  Stacey J Lipowski🐧 (@staceyjlipowski) reported 18 minutes ago from Cardiff, Wales

  @virginmedia internet has gone down and the website is also down so can’t check if it is an issue in the area or not

• 
  amanda roberts (@amandaroberts10) reported 20 minutes ago from Cardiff, Wales

  @virginmedia is there a problem in the CF23 area ... no WiFi??

• 
  MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported 23 minutes ago from St. Julians, Wales

  @virginmedia @Dionne96310374 We weren’t offered that when ours went down

• 
  lee williams (@thelee_x_w) reported 34 minutes ago from Cwmbran Central, Wales

  @virginmedia another day another WiFi outage. This really is the worst WiFi I've ever had. Legally as you are not providing the service as promised am I allowed to cancel the contract ? @CitizensAdvice

• 
  Paul Ivins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ♎ 💙🏳️‍🌈 🏳️‍⚧️ 🇪🇺 (@ivinsp) reported 37 minutes ago from Cardiff, Wales

  @richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 42 minutes ago from Cathays, Wales

  Imagine my shock that @virginmedia is down AGAIN. Please fix it

• 
  AM🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐈‍⬛🐈🐕‍🦺🐕🐓 (@AlMaManshp) reported 46 minutes ago from Beechwood, Wales

  @wolsned All the bloody time - terrible service #virginbroadband #virginmedia

• 
  Gill Harrison (@gillih) reported 47 minutes ago from Portishead and North Weston, England

  @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

• 
  MaartenX. (@MaartenSleeckx) reported 48 minutes ago from Victoria, Wales

  @virginmedia Screw you. Only me dying bothers anyone, literally anyone, it's always impossible to help me until people understand that I will kill myself. You're no better than them. See you in 2 weeks or not "AB".

• 
  Sam Tempest (@SATempest) reported 50 minutes ago from Cardiff, Wales

  @virginmedia But the team is impossible to contact!!! And when you do get in contact it’s always someone else’s problem, ‘oh I’ll just pass you onto my colleague’ etc. I’ve WhatsApped the help number too and been told it’s a long wait and told I can ‘get on with [my] day’ - absolute joke.

• 
  Katieeeeeeeeeeeee 👻 (@SewScandalous) reported 53 minutes ago from Newport, Wales

  Oh, looks like @virginmedia have disconnected my service 7 days before they were meant to 🙄 Absolute rubbish.

• 
  andy lanyon (@andylance1977) reported 55 minutes ago from Newport, Wales

  @virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?

• 
  Jacob (@j_bettany) reported 57 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kay (@kaytydaty) reported 15 seconds ago

  @virginmedia Had emails to swap old TiVo box to new 360 one. Ordered one 29th May, got confirmation email but heard nothing since? Can you help please, thanks

• 
  Tanisha Smith (@Tanisha_Molly) reported 2 minutes ago

  @virginmedia is there issues with the internet tonight? Ours has been connecting and disconnecting for the last few hours! 💀

• 
  keith addy (@ads913) reported 5 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  G99 (@G99____) reported 7 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  AngMacca (@AngMacca) reported 7 minutes ago

  @virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?

• 
  Jackson Steele (@WindKar148977) reported 9 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies🇨🇦🇶🇦🇨🇦🇶🇦🇨🇦🇶🇦

• 
  Mark King (@markkinga) reported 10 minutes ago

  @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

• 
  Jason ferguson (@Jasonrfc90) reported 10 minutes ago

  @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping

• 
  Sophia (@tayyab57488257) reported 15 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  A.Brown (@_DundeePerfect_) reported 16 minutes ago

  @paulveness1974 @virginmedia I think that many peoples problems stem from using wifi, everything I have connected to the Internet, TVs and PC are hard wired, i never have a problem. I remember I used the Smart TV features once, never used it since, I press somethings it's instant not sat waiting to load.