Virgin Media outages and service status in Panteg, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 10 outage signals in the last 24 hours around Panteg, including 10 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 14, 9:37 PM GMT+1.
- Internet (53%)
- TV (33%)
- Total Blackout (7%)
- Wi-fi (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Panteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Panteg, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Panteg, Wales
The most recent Virgin Media outage reports came from the following cities: Cwmbran, Newport, Blackwood, Caerphilly, Treharris, and New Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran
|
TV | 9 hours ago |
|
Cwmbran
|
Internet | 12 hours ago |
|
Newport
|
TV | 14 hours ago |
|
Newport
|
TV | 17 hours ago |
Nearby cities with recent reports
7 recent signals
5 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
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The Devil (@Munchiemon) reported from Newport, Wales@virginmedia Yes, but it only takes around 30 seconds and says there is no issue.
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The Devil (@Munchiemon) reported from Newport, WalesThankful for 4g tethering. First time having to working from home consistently and @virginmedia have let me down big time. 👎
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Berry (@berryleigh) reported from Beechwood, Wales@virginmedia I made a complaint January 12th. I phoned on 15th to chase it. I was told you would be in touch and you haven’t been. Your T’s and C’s say 28 days. We are now on day 38! You responded quickly to @SophieEB how come you can show everyone the same respect! Your rubbish!
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joshua mitchell (@welshtoffee11) reported from Maesycwmmer, Wales@virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh
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Simon Kerswell (@kersy28) reported from Cwmbran Central, Wales@virginmedia absolutely shocking customer service! cancelled my services as of 21st March, rang you today to see what you could offer me to stay and you offer me the same package at £17 more expensive, but offer new customers the same deal but £5 cheaper that I currently pay!
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Donna Wigmore (@DjDonna105) reported from St. Julians, Wales@virginmedia is there a problem with service? online service status says no issues in area but phone and internet all down?! Been a few hours now.
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Nigsy (@TheRealNigsy) reported from Newport, Wales@virginmedia Had issues this morning, but seem ok now.
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rancid insane 🤪 (@rancid_insane) reported from Newport, Wales@virginmedia Still having issues 😪 Its hopefully getting fixed Monday but would really like to speak to your complaints department
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MH 🏴🏳️🌈🇪🇺 (@cymboi) reported from Victoria, Wales@virginmedia how is hanging on the phone for more than 30 mins acceptable? You get a *** full of money from me and my Aunt separately. £180 pm your service is extremely poor!!!
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?
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Mark Smith (@markccfc70) reported from Cwmbran Central, WalesBeen with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.
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Leigh Rowland (@LRLettings) reported from Pontnewydd, Wales@virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...
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rancid insane 🤪 (@rancid_insane) reported from Newport, Wales@Ajaxia_ @virginmedia Just waiting for a few upgrades in area. Just disappointed with service especially having all the proof
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Dan Williams (@dlrwills) reported from Cwmbran Central, Wales@virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.
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Adam Lee (@AdamLee2011) reported from Newport, Wales@virginmedia internet down, sort it out!! #virginmediadown
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@chloemphoto @virginmedia I'm a customer of yours 👍 and I can categorically prove that the laptop is 100% working correctly using 'my' Virgin Media WiFi connection with no issues. There's an issue with @chloemphoto's router which isn't getting resolved and the easiest solution is to replace it asap.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@virginmedia I’m still unable to get a decent Wi-fi signal at the back of the house.
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andrew edwards (@andyedwards34) reported from Newport, Wales@virginmedia can you tell me who I need to escalate the issue I have regarding my data being breached again for the second time in around 18 months I have spoken to customer services who have confirmed you are aware and investigating?????
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Nige (@niamunna1) reported from Newport, Wales@virginmedia I'd rather you just responded to my complaint that I made 2 months ago.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex (@Ahead18251112) reported@repeatall @virginmedia @K_simple_k Upgrading? Major outage?
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caileachcrubach (@caileachcrubach) reported@virginmedia I sincerely hope you remove any charges for the outage time scale. Bloody awful 'service'.
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CLAIRE GROVER 🐝 (@ClaireabelleRed) reported from Bury, England@virginmedia Thanks for updating I've had my 82 year old dad on the phone as he only has the main tv channels so I guess its the same issue as the pixalation issues. I'll let him know
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* Vicky * (@vickypost29) reported@virginmedia Itv is still not working....
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Dave (@Dave_Syracuse) reported@virginmedia your WiFi is still not working. Please sort it out.
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Oh god it’s me (@Ohgoditsme2) reported@virginmedia what’s happening to your service today, now all sound has gone off. NE30
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Dumitru Langham (@DumitruLangham) reported@ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’
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Chris (@geordiechris48) reported@COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25
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Angelo (@AngeloFC04) reported@JoshCF_ Negotiated 1 gb/s internet with virgin media down to £31 from £45 after I told them I wanted to leave
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Paul (@Santaxmas) reportedIs virgin media tv still down?