Virgin Media Outage Report in Panteg, Torfaen County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Treharris, Newport, Caerphilly, Pontypool and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Treharris |
Wi-fi | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
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Sioned Wyn 💛
(@sioden) reported
from
Cardiff, Wales
@virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?
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andrew edwards
(@andyedwards34) reported
from
Newport, Wales
@virginmedia can you tell me who I need to escalate the issue I have regarding my data being breached again for the second time in around 18 months I have spoken to customer services who have confirmed you are aware and investigating?????
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David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?
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St.Ives.Great.White
(@pops_74) reported
from
Cardiff, Wales
@virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.
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Emma Ions
(@emmalouise_ions) reported
from
Cardiff, Wales
Good Morning @virginmedia please can you kindly contact me DM or send me your complaints email address please awful service at customer service. #notahqppycustomer
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Lee Smith/DJ Leekee
(@djleekee) reported
from
Cardiff, Wales
Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia
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Mr Bowe - Abbeywood CS
(@ABoweACS) reported
from
Newport, Wales
@virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@virginmedia TV down in Newport, Gwent area. Has been for a while. Any idea when it's back on please?
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Phillip Nifield
(@NifieldPhillip) reported
from
Cardiff, Wales
@virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?
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Sioned Wyn 💛
(@sioden) reported
from
Cardiff, Wales
@virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!
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andrew edwards
(@andyedwards34) reported
from
Newport, Wales
@virginmedia I understand that but if it’s not related to virgin how did they get my service provider and date payment is due,customer services are aware of this,as a service provider have you informed potential victims that this has happened?
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andrew edwards
(@andyedwards34) reported
from
Newport, Wales
@virginmedia It wasn’t an email it was a text message I have reported it and they are aware of it if it’s nothing to do with a data breach how do they know my service provider, mobile number and day the bill is supposed to be paid?
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Emma Ions
(@emmalouise_ions) reported
from
Cardiff, Wales
@Nett13y @virginmedia It’s always internet we’ve had a issue with TV has been fine. Shocking service.
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Siôn Edwards 🏴🇪🇺
(@Sionedwards) reported
from
Cardiff, Wales
....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?
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EyeBallPaul
(@Brad7Harrington) reported
from
Cardiff, Wales
@virginmedia sort your WiFi out for **** sake 😭😭
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc
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Johnathan Williams
(@WildthingJ74) reported
from
Cardiff, Wales
@emmalouise_ions @virginmedia @skytv They won't even want to talk to customers. Had same recorded message fobbing you off to the site even though that doesn't help with what I need
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andrew edwards
(@andyedwards34) reported
from
Newport, Wales
@virginmedia Received a text message with a link saying that my bill had not been paid and update my details checked my bank and paid that day customer services confirmed this also this is the second time this has happened why does my information keep getting breached?
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Emma Ions
(@emmalouise_ions) reported
from
Cardiff, Wales
@Nett13y @virginmedia Hi. No never spoke to anyone. Gone to BT.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Phillips
(@VicusScurra) reported
@virginmedia This what everyone in your company does. Passes the responsibility to the customer at the first opportunity to appear to be helping. I don't want to join a forum or a phone queue, I want a reply by email to my complaint.
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Dogknob1
(@MotoNutJob) reported
Not to worry though my utterly crap @ThreeUKSupport signal I'll just use my @virginmedia instead On know I can't because it's also BROKEN
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me, myself and I
(@pmc21767) reported
@virginmedia This is just the level of service VM customers expect
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Trumpington odworthy
(@T9001) reported
@virginmedia Massive thanks for the outage today, broadband and tv this time and apparently no fix until 16:00. Twice this year now major outages and I’m paying £65 a month for this garbage!
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George Hopkins
(@GeorgeHopkins01) reported
@virginmedia Yes I have called the customer service team the woman was lovely however nothing could be done
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Craig lord
(@Craiglord14) reported
@NickNairn @VodafoneUK Virgin media👍👍👍 Dedicated cable Not down a dated phone line like others
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Holly🐌🌱🍄
(@hollyYL) reported
@virginmedia it’s been 3 days without wifi so far please just fix it already
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Will Jaques
(@willbagjaques) reported
@virginmedia can I please just speak to a human about my issues with my account set up I’ve sent everything required and got no reply for days m... I can’t get through anyone!
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Mazza 66
(@66_mazza) reported
@virginmedia Well done Virgin....another fail so much for the promised ring back today between 10.00-10.30 😡😡😡😡
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Dogknob1
(@MotoNutJob) reported
@virginmedia 16.00 today ! Also while you're on why am I paying £62pm for broadband and phone as a customer that's been with you for EVER when a new customer can have it for half of that ! So basically you're saying I'm the idiot?