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Virgin Media

Virgin Media outages and service status in Panteg, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Panteg, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Jul 13, 8:39 PM GMT+1.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 17% E-mail (17%)
  • 17% Wi-fi (17%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Panteg, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Panteg, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 14: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Panteg, Wales

The most recent Virgin Media outage reports came from the following cities: Blackwood, Ebbw Vale, Tredegar, Cwmbran, Newport, Pontypool, Hengoed, Treharris, and Caerphilly.

CityProblem TypeReport Time
Blackwood E-mail 17 hours ago
Ebbw Vale Wi-fi 5 days ago
Tredegar Internet 10 days ago
Cwmbran TV 11 days ago
Blackwood Internet 11 days ago

Nearby cities with recent reports

Blackwood

1 recent signals

17 hours ago
Ebbw Vale

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Panteg, Wales

Latest outage, problems and issue reports in Panteg and nearby locations:

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Newport, Wales

    @virginmedia your customer support is absolutely crap!! Spoke to Salim who was just as useful as an ashtray on a motorcycle!!

  • lou_dare
    Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 (@cymboi) reported from Victoria, Wales

    @virginmedia anyone thinking of getting their Wi-fi, think again. We’ve been with the now since NTL days and this HUB 3.0 has been the worst!! Not as good as the make out. The router is in a good position not hidden away yet it’s still crap!!

  • theasthinkings
    Thea (@theasthinkings) reported from Abergavenny, Wales

    @virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?

  • andyedwards34
    andrew edwards (@andyedwards34) reported from Newport, Wales

    @virginmedia It wasn’t an email it was a text message I have reported it and they are aware of it if it’s nothing to do with a data breach how do they know my service provider, mobile number and day the bill is supposed to be paid?

  • clareasimpson
    Clare Simpson (@clareasimpson) reported from Caerphilly, Wales

    @virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    @Spudsghost @EE The @virginmedia crapness is to do with their router I think it’s useless and can’t send the WiFi through paper thin plasterboard or handle the TV signal

  • MaartenSleeckx
    MaartenX. (@MaartenSleeckx) reported from Victoria, Wales

    @virginmedia Clearly not as the issue keeps coming back after multiple engineer fixes outside AND in my home. You're lying through your teeth and leaving me in the dark literally. Stop hiding behind "standard business" replies, be human and help me.

  • SewScandalous
    Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    Oh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia

  • judealdridge
    Jude Aldridge (@judealdridge) reported from Taff's Well, Wales

    Looks like @virginmedia having issues again!

  • niamunna1
    Nige (@niamunna1) reported from Newport, Wales

    @virginmedia If I dont have a response in 48 hours to my formal complaint made a month ago, I will be cancelling my service. Ref number is COM104057176.

  • StadiaMap
    stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales

    @BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25

  • shawsy26
    Shawsy-mufc (@shawsy26) reported from Alway, Wales

    @virginmedia Yes should be no problem

  • rancid_insane
    rancid insane 🤪 (@rancid_insane) reported from Newport, Wales

    @virginmedia @PlayAvengers Hey please help for some reason code not working Had major issues getting into my @SquareEnix account and had to start a fresh one Would love them outfits 🥰 I'm a Virgin customer Full Package

  • StevenNott
    StevenNott (@StevenNott) reported from Cwmbran Central, Wales

    @virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.

  • iestyntdavies
    Iestyn T Davies (@iestyntdavies) reported from Newport, Wales

    Can’t wait until our @virginmedia contract comes to an end the worst broadband product and with genuinely the worst customer service - avoid always

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia @Dionne96310374 We weren’t offered that when ours went down

  • SAULYD_
    saul (@SAULYD_) reported from Newport, Wales

    @virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Yolo123Rana
    CFC._AKHI😴 (@Yolo123Rana) reported

    @virginmedia my WiFi is down right nor sure why

  • ECTXPLXSM
    Jordan || Dean Kinnie || (@ECTXPLXSM) reported

    @virginmedia @TheRealRokib Its been down for some people for days this isnt quick enough

  • elainerust
    Dr Elaine Rust (@elainerust) reported

    @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

  • mikedun95307737
    mike duncan (@mikedun95307737) reported

    @virginmedia Trying to resolve not being be able to see account details on app every time log goes to order details. Tried web messaging about as much use as a chocolate ashtray. Does the service have to be activated before you can see all account elements in app.

  • Markford64LUFC
    Mark Ford (@Markford64LUFC) reported

    @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

  • LiterallyChloe_
    ItsLiterallyChloe (@LiterallyChloe_) reported

    I’ve had more issues with @toobbroadband in 3 months, than I had with @virginmedia in 5 years. 🙃 Regretting the move 😭

  • clarewo86
    Clare (@clarewo86) reported

    @virginmedia having issues with our internet going offline multiple times a day. Been happening for weeks and just happened again for the 5th time today. What’s happening with the network lately?

  • AvaniEbony666
    Rebecca Réva (@AvaniEbony666) reported

    @virginmedia what the hell your broadband services, since id like to say a month after joining with you lot, I've had nothing but problems!! Sort it out or I will leave and sue you lot for failure to uphold your end of the terms in the contract

  • CCalnorth29046
    calnorth (@CCalnorth29046) reported

    @davidkurten Oh..thats why the fined Virginmedia £29m. There's me reading it was bad Customer service and twisting *****.

  • hellosunshine52
    Elle 🌸🗽 (@hellosunshine52) reported

    @MichelleBeckett @SkyUK @VodafoneUK I’m so sorry for your loss. I can’t imagine how hard all this is. For your info with regard to your issue - virgin media have just been fined £28m for preventing people ending their contracts. Perhaps talks to the culture internally that you are describing