Virgin Media outages and service status in Panteg, Wales
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Panteg, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jun 3, 2:52 AM GMT+1.
- Internet (50%)
- TV (30%)
- Total Blackout (10%)
- Wi-fi (8%)
- E-mail (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Panteg, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Panteg, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Panteg, Wales
The most recent Virgin Media outage reports came from the following cities: Ebbw Vale, Pontypool, Newport, Hengoed, Treharris, Cwmbran, Caerphilly, and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Ebbw Vale
|
Internet | 1 day ago |
|
Pontypool
|
Internet | 4 days ago |
|
Newport
|
Total Blackout | 7 days ago |
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Hengoed
|
TV | 8 days ago |
|
Newport
|
Internet | 8 days ago |
|
Treharris
|
Total Blackout | 8 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
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Mark Smith (@markccfc70) reported from Cwmbran Central, WalesBeen with @virginmedia back as far as old NTL days. Downgrade our package for the first time ever to keep costs down, and the Internet must have crashed at least 8 times today, the day after we changed. Absolutely useless, on the phone tomorrow to cancel this **** completely.
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Darron Knibbs (@DarronKnibbs) reported from Caerphilly, Wales@virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales@virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!
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James Scrimshire (@Scrimmers) reported from Newport, Wales@virginmedia something going wrong in NP20 with broadband? Can't get online and your service checker isn't responding
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Simon Kerswell (@kersy28) reported from Cwmbran Central, Wales@virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!
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Sarah Wareham (@partywareham) reported from Blackwood, Wales@EmilyEvaGill @virginmedia So has mine with BT, they offered me £20 as an apology but it’s not an apology it’s a contractual obligation! Paying a fortune for a non existent service! Hopefully will be fixed tomorrow
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MH 🏴🏳️🌈🇪🇺 (@cymboi) reported from Victoria, Wales@virginmedia how is hanging on the phone for more than 30 mins acceptable? You get a *** full of money from me and my Aunt separately. £180 pm your service is extremely poor!!!
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Mr Bowe - Abbeywood CS (@ABoweACS) reported from Newport, Wales@virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!
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MH 🏴🏳️🌈🇪🇺 (@cymboi) reported from Newport, Wales@virginmedia your customer support is absolutely crap!! Spoke to Salim who was just as useful as an ashtray on a motorcycle!!
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@chloemphoto @virginmedia The laptop also works off mobile data sharing too so connectivity issues are good. Please sort out this mess because the router is needed to be working properly for laptop work to be done at home. Stop all this buck passing from one dept to another and help these guys PLEASE.
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia is it normal practice when a call is made to you about problems with the tivo box (3rd time this year) that you're then on a call for over an hr at at the end of it promised an upgrade, go thro all the protocols only to be told actually you can't have that
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Thea (@theasthinkings) reported from Abergavenny, Wales@virginmedia please Please PLEASE help me. I have been waiting for a response for hours on your webchat and still haven't spoken to anyone. All I'm trying to do is move my broadband to a new address. Customer service shouldn't be this hard.
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rancid insane 🤪 (@rancid_insane) reported from Newport, Wales@Ajaxia_ @virginmedia Just waiting for a few upgrades in area. Just disappointed with service especially having all the proof
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rancid insane 🤪 (@rancid_insane) reported from Newport, Wales@virginmedia @PlayAvengers Hey please help for some reason code not working Had major issues getting into my @SquareEnix account and had to start a fresh one Would love them outfits 🥰 I'm a Virgin customer Full Package
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andy lanyon (@andylance1977) reported from Newport, Wales@virginmedia TV down in Newport, Gwent area. Has been for a while. Any idea when it's back on please?
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Louise Dare (@lou_dare) reported from Ringland, Wales@virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks
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The Devil (@Munchiemon) reported from Newport, Wales@virginmedia An engineer came and replaced my hub, bits on the wall outside and bits in the box down the road. So far so good 🤞
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Julie Nicholas (@JulieNicholas_) reported from Newport, WalesAnd it's gone again. Hello @virginmedia, no online support via app, is there anyone there?
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andrew edwards (@andyedwards34) reported from Newport, Wales@virginmedia is there anybody in your customer services department today?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TB (@Peerabeee) reported@virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband
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Mark Dickson (@4bff1d43443741a) reported@virginmedia still waiting on email 1.5hrs later. Appalling customer service #joke
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Tom Pickering (@TomPickering) reportedIt's crazy that 10 years on, @virginmedia are still throttelling people's internet for no reason. Or, I guess this time it's because we're leaving them so they've said a nice **** you to us :)
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lew (@trippinlmao) reported.@SkyHelpTeam reyt so when am sat playing ranked play and my internet goes off what compensation do i get? lost sr cos ur **** ******* service i’ve told virgin media they’re **** but they never once did me ***** in the middle of night did they
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Sean 💙💛 (@SeanSmi59697180) reported@OliverGMcManus @virginmedia Im sure you can after so many days of not working as its breach of contract on their behalf. Look into it.
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B (@1992JDBX) reported@virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!
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Paul W Mitchell (@pwmcomms) reportedUpgraded to new @virginmedia box. Wish I hadn't. Streaming requires more logins than before, main box has to be on elsewhere in the house to delete recordings and pushed all manner of crap shows. Off to look at alternatives
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Melina Kakoulidis (@MelinaKakoulid7) reportedI am wondering on what is wrong with customer services advisers at @virginmedia Why would they ask me for my monthly price & when I tell them £27 I then get asked for my email address which I gave and then immediately after my email address confirmation they again ask my price
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💜💛||22 DAYS TIL HARRY!! (@onlyangel200) reported@fearlesslymine @ITVX @ITVXhelp I’ve been trying on virgin media (Ireland) and it’s not working
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Lacking Courage (@NeedMoreCourage) reported@virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.