Virgin Media Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Cwmbran, Pontypridd, Bridgend, Blackwood, Caerphilly, Pontypool, Hengoed, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Chris A. Stott aka Taffie Baggie
(@TaffieBaggie) reported
from
Cardiff, Wales
@EmmaKlieve @virginmedia Heard there was an outage today from my complaints handler as I'm 6 weeks into investigations in why my hub still failing.
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Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@SweatDoggGaming @virginmedia Never had any issue with BT Been with them 15 years
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.
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Rob Knowles
(@robkbangor) reported
from
Cardiff, Wales
@virginmedia we would like to cancel our contract with you but your website is sending us round in circles and it’s impossible to get through to your call centre. You’re taking advantage of the lockdown to rip people off!! 🤬
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𝐉𝐚𝐬𝐩𝐞𝐫 𝐃𝐨𝐦𝐦𝐞𝐭𝐭
(@JasperDommett) reported
from
Cardiff, Wales
@JohnsonGaza @virginmedia @VirginMediaCC @VMSolutions_ Having the same problem 😒
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🦋Laura 🦋
(@ItsLau_xo) reported
from
Cardiff, Wales
So we pay over £100 a month for full @virginmedia package and fastest Internet going, but is it so so bad. It keeps cutting out all the time or going slow.
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Lee Webster
(@leeweb79) reported
from
Caerphilly, Wales
@DafyddCCFC @BBCWalesNews @CardiffCityFC Virgin Media sticking fibre cables down mate
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Phoebe
(@Phoebe98935634) reported
from
Cardiff, Wales
@virginmedia the state of your customer service is appalling. Your sales team pick up within 2 seconds but can’t get hold of ANYONE in troubleshoot for 2 days #Disappointednotangry #richardwhatyoudoing
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
@virginmedia I have done everything you have asked me to do regarding my security issue. I have responded to your texts as requested. But you never respond as you say you will. Meanwhile, more letters and texts arrive. It is futile.
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Debbie Wharton
(@DebbieWharton) reported
from
Cardiff, Wales
@WillHayCardiff @virginmedia Same here, it’s awful. We can’t get hold of them and the website complaints section isn’t much help either!
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Jude Aldridge
(@judealdridge) reported
from
Taff's Well, Wales
Looks like @virginmedia having issues again!
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Nichola-Louise 💞🏴💞
(@nicholasmith6) reported
from
Cardiff, Wales
@ofthesaintsUK @AmazonUK @AmazonHelp Are ur supplier @virginmedia by any chance because my connection has been awful x
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Mike Anthony Moreno
(@TheMMEvent) reported
from
Cardiff, Wales
How awful is the @virginmedia advert, the one with the kids singing. Use auto tune next time
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Christine Bissex-Foster 🏴
(@cbissex) reported
from
Bargoed, Wales
@BackOnTrack__ @richardbranson @MailOnline @virginmedia You need to speak to @iestyntdavies about this. He had massive problems last week.
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Dan Williams
(@dlrwills) reported
from
Cwmbran Central, Wales
@virginmedia Internet is terrible lately. Good job I have mobile data otherwise I’d be living in the dark ages.
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Andy Ferries
(@FerriesAndy) reported
from
Cardiff, Wales
@virginmedia who do I call to sort my internet issues. Work and homeschooling is hard without internet! Diagnostic tools online are not sorting the problem
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Pentwyn & Llanedeyrn Pickers
(@PentwynP) reported
from
Cardiff, Wales
@virginmedia @WeAreOpenreach @cardiffcouncil @LornaLwyl @Keep_Wales_Tidy I believe this particular one is openreach, just highlighting this is an issue with both companies. One volunteer has previously written to virgin media posting spent wiring with the letters, but this issue it seems is not being addressed adequately across the whole of the UK
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Leigh Hawkins
(@leohawkins123) reported
from
Cardiff, Wales
Once again still on hold from @virginmedia 24 mins takes the piss, to make a complaint the fact we have 1 of there team phone us 4 times a day for the same thing over a week,come on @virginmedia I know you need to promote your packages but 4 times a day for a week. Pls answer 📞.
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Lynne Reynolds
(@msrupertbear) reported
from
Cardiff, Wales
@matyd88 @virginmedia Not great service at all.
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Phoned @virginmedia to see what they can do about a payment holiday since we are forced to remain closed for the foreseeable and obviously not using any of our broadband services. They offered a discount of half a months bill. Wow. The worst company we have spoken to so far 😰
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shelbs
(@shelbsssp) reported
@virginmedia Yes already done all the things and spoke to you on the phone, going to take a week to fix apparently 🙃
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Russ Taylor
(@RussTaylor83) reported
@virginmedia Service essentially non existent/unworkable all evening. Bill reduction perhaps?
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Scott Cowley
(@scottymfc167) reported
@virginmedia Still issues with my broadband in the SE9 area. Trying to watch TV but can't, I've even been told today that I won't be getting a refund my disruption to my services for the last 3 weeks!! WHAT A JOKE!
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amanda
(@a_mooster) reported
@virginmedia yet again WiFi off more than on...reliant on WiFi....computer system that isn't supportive....please provide a number so I can cancel
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Daniel
(@iiBainzyy) reported
Just as a note even now going into September this still doesn’t work, even others are reviewing your app with the same problem, no one was helpful on the email, @virginmedia you may as well try a VR app might be more reliable than @SkyUK @SkyHelpTeam
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Rosie
(@Rosie76185080) reported
@virginmedia @ParalympicsGB TV service dreadful all day. I live the other side of Dublin to my parents and they have exact same issue. Seems there may have been an update that has now caused the boxes to go haywire. Turning off and on fixes temporarily then starts again with freezing menus and no channels.
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James Gibson
(@jamesgibson279) reported
@virginmedia Both,I’ve fixed AGAIN! But if it happens once more, we’re getting another provider,worst service and even worse customer service.
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beasty easty
(@cdexeastwood) reported
@virginmedia @giovannamayaa I’m in the same boat! They don’t provide service to my new property, so I have to pay £240 for their lack of coverage in the UK! More money to line the pocket of @richardbranson
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Cosmin 8103
(@Cosmin1981) reported
@DizDotTV I pay £50 for 50mb up and gigabite down. Did not have any issue since I installed it about 2-months ago Virgin media is pretty good in London
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Mar
(@Soton_teacher) reported
@virginmedia Internet is down in SO15 but apparently there are no known issues in the area. What is going on?