Virgin Media Outage Report in Treharris, Merthyr Tydfil County Borough, Wales
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The latest reports from users having issues in Treharris come from postal codes CF46.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Treharris, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treharris and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Treharris, Merthyr Tydfil County Borough, Wales
The most recent Virgin Media outage reports came from the following cities: Ynysddu, Caerphilly, Cardiff, Cwmbran, Pontypridd, Treharris, Pontypool and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Ynysddu |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Paul Scanlon 🏃♂️🏴🏴🏃🎖
(@wenglishpaul) reported
from
Cardiff, Wales
Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@virginmedia hi, just had an email saying that our bill it going to raise from £30 to £57.50 & that we have been signed upto an 18month contract! I never signed anything or have had any kind of letter to inform me of this. We have very little money, all on job seekers or furlough
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David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia trying to watch the live rugby on bt sport is impossible and painful with all the flickering from the feed you are sending out, this has happened the whole of the first half with no appologies or rectifying the problem, any chance of sorting?
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Dale Perry
(@Daleos1) reported
from
Cardiff, Wales
@PollyJames did you have success in cancelling your @virginmedia afterwards? I’m having terrible problems cancelling mine even though I’ve given 31 days notice. 😡
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David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia I trust I will be reimbursed something as a loyal customer due to your shocking coverage of the rugby on BT Sports tonight making it unwatchable with no appologies or answers
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Moe Mellars
(@stfcjoner1986) reported
from
Cardiff, Wales
@virginmedia Your WiFi keeps dropping out and disconnecting. Are there issues in the Cardiff area?
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Hannah Hall
(@HanneRuthHall) reported
from
Cardiff, Wales
@virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!
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Hazel
(@Tweet_Hazel) reported
from
Cardiff, Wales
@virginmedia Im not really comfortable discussing my account in public. Can you message or email me. This is not great customer service.
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Dai John🇪🇺🏴
(@johndn) reported
from
Cardiff, Wales
Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡
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Leesa Edwards
(@LeesaEdwards1) reported
from
Cardiff, Wales
@virginmedia Not been in touch because nobody will answer phone. No problem not resolved. It’s a billing issue
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Jeff Hopkins Cardiff
(@JeffHopkinsCDF) reported
from
Cardiff, Wales
@virginmedia I’ve had no services since February 5th and have spoken to at least 5 people in various departments who keep saying my services will be restored but still no service 16 days later. I would appreciate help.
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ANDREW JUDD
(@cardiffrebel) reported
from
Pontypridd, Wales
@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
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Simon Hughes
(@hugemassiff) reported
from
Cardiff, Wales
@virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please
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alex wright
(@aliander) reported
from
Pontypridd, Wales
@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
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Dania.M
(@dma990) reported
from
Cardiff, Wales
@virginmedia tv box not turning on, tries to start up and then turns back off help pls
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David Bowen 🏴
(@BowenAmByth) reported
from
Cardiff, Wales
@virginmedia any major on going problems with broadband in the Cardiff area? Ours has been off since about 1pm.
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Dom Silva
(@DomSilva2) reported
from
Cardiff, Wales
@virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?
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Emma 🌈 🖤 🏴🇪🇺🎃
(@EmmaLouiseTho13) reported
from
Cardiff, Wales
@agmshankar @virginmedia Considering doing the same, they have increased the package price again this year (that's the second year in a row) and the network reliability seems to be getting increasingly worse in our area at least.
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rhysforan
(@rhysforan) reported
from
Cardiff, Wales
@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@playzone1000 @virginmedia Had exactly the same experience! Has to be the worst customer service experience ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ASalt
(@AmSalt12) reported
@virginmedia I was then told no the appointment is for 24th August. My mothers phone has to be working properly because she is 91 and has a customer care buzzer linked to paramedics and Council. I also rang at 12.45 today to make sure he was coming and was told to wait he would be there.
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Dave Hale
(@DaveHal19006570) reported
@virginmedia Do you people not give a damn about ACTUALLY delivering good service? You are a disgrace.
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Brooksy
(@brooks_wales) reported
After being with @virginmedia for OVER 20 years (longer if you include ntl etc) after the utter terrible service of the superhub5, unwatchable channels (due to static) and the fact you "don't do offers for old customers"( as I was told today) time for us to leave
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M-L
(@marielouisespp) reported
@virginmedia Hi, after being on hold for over an hour we’ve been told someone will come tomorrow. I am really disappointed with your service but hope tomorrow we will have some internet. Thanks.
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Dave Hale
(@DaveHal19006570) reported
@virginmedia and that caps it, you just cut me off after waiting on the line for twenty minutes!!! Cancelling direct debit under breach of contract to provide the service I am paying for 😡😡😡
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Fiona Baker
(@Haffertee) reported
@virginmedia Well considering i never wanted it in the first place and I was drained by yourselves over it . It’s the only place it deserves
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Dave Hale
(@DaveHal19006570) reported
@virginmedia This is utterly disgusting service and I demand it be sorted or the bill gets cancelled. How utterly incompetent!!!
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DebsB
(@DebbyB74) reported
@virginmedia Nobody working in customer services or is it just that your useless internet can’t connect? I don’t know how you dare advertise suggesting your service ever work!
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Jo Kelly
(@campusprjo) reported
@vmbusinesshelp @virginmedia Hi both, was told by VMB customer service today that the mob number from my SIM contract with VMB could be ported to a new phone contract with Virgin Media. But trying to buy phone this eve says number can’t be ported between VMB and VM. Help!
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Tina - StellarzTV
(@StellarzTV) reported
@virginmedia The test was done on a wired connection. I've been having this issue for 2.5 weeks & every time they give me an estimate of when it's going to get fixed, when it's not fixed by such date, I call back and they add back another 3-5 days and this has been happening since end of Jul