Virgin Media outages and service status in Treharris, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Treharris, including 0 direct reports.
- The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
- The most recent signal from this area was received Aug 5, 9:10 AM GMT+1.
- E-mail (33%)
- Internet (33%)
- Wi-fi (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Treharris, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Treharris, Wales
The most recent Virgin Media outage reports came from the following cities: Pontypool, Blackwood, Pontypridd, Ebbw Vale, and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypool
|
Wi-fi | 7 days ago |
|
Blackwood
|
Wi-fi | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Treharris, Wales
Latest outage, problems and issue reports in Treharris and nearby locations:
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Simon Kerswell (@kersy28) reported from Cwmbran Central, Wales@virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@chloemphoto @virginmedia If it connects to other WiFi networks from the same source ie @virginmedia then the problem is within your router itself and not any device connected to it. Your router is faulty and needs replacing. You said yourself that the router is faulty and goes offline if even moved.
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Paul Dignam (@pauldignam) reported from Pontypridd, Wales@AdamLee2011 Same not working for me either @virginmedia
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Kevin Fortey (@GiantVeg) reported from Cwmbran Central, Wales@emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too
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Clare Simpson (@clareasimpson) reported from Caerphilly, Wales@virginmedia you sent the wrong engineer team to fix our severed cable yesterday and the team today didn't turn up!! Day 4 without connection tomorrow and your customer services just hung up on me! What is going on?
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stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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🏴 Stuart 🏴 (@welsh_stu) reported from Caerphilly, Wales@virginmedia do you have issues in CF83 ? Our business broadband is down again.
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lee williams (@thelee_x_w) reported from Cwmbran Central, WalesWord of warning avoid @virginmedia 4 wifi like the plague. I rarely get even 20% of advertised speeds & the CS team are next 2 useless. Paying 4 daily disappointment that upsets the kids. Will never go back 2 them ever. Worst service I ave ever received @EE was so much better
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Adam Gardner⚡ (@adamxgardner) reported from Cwmbran Central, Wales@virginmedia It says there are no known issues with my broadband
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Gary Carter (@Cartergaz) reported from Maesycwmmer, Wales@BigTempUK @virginmedia Errr. Dude. This is a bad experience.
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@Anthony1981Feb @westdigitaled @virginmedia I'm off down the pub
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Steve George🏴 (@George66Steve) reported from Cathays, Wales@virginmedia And if it's 'some customers' it's an awful bloody lot of them!
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em
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𝐓𝐡𝐞 𝐓𝐢𝐠𝐞𝐫 (@3EyedTiger) reported from Caerphilly, Wales@virginmedia Cheers, still down this morning - tried another 2 router reboots at 6am and 7:30 respectively but was no better, solid red light, etc.. Will try again at midday
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StevenNott (@StevenNott) reported from Cwmbran Central, WalesMy neighbour has the same issues. @virginmedia
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Leighton Baller (@LeightonBaller) reported from Penywaun, WalesCheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Rachel Jones BSc. (@RachJ_) reported from Bargoed, WalesWorst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!
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mz f Drennan (@mz_drennan) reported from Cathays, Wales@virginmedia you ,mean the awful service you usually provide is even worse,,
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Steve George🏴 (@George66Steve) reported from Cathays, Wales@virginmedia It's not intermittent, it's completely down in CF23.
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StevenNott (@StevenNott) reported from Cwmbran Central, Wales@virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Riley (@shaunriley1954) reported@DarcKni68649817 @virginmedia I had that and I have been a customer since before ntl!!
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walter dickson (@happy_cruiser) reported@Apple apples latest update blocks my virgin media account The sign in just keeps spinning round It’s not virgin media as I can access my account on my Ap top the Apple email app has not accepted the account pass word since the introduction of iOS 26 it keeps asking for it
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alan holt (@alanholt7) reported@virginmedia any idea when WiFi will be back on in bb2 5eg area? Been down all day
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Nick Power-Jordan (@Nickcarrick) reported@virginmedia still waiting to hear about the complaint I raised with your agent who is sending a letter because I couldn't tell him the balance of a bill that was written off 6 years ago by high level complaints but is now affecting my credit score to I need to go to @Ofcom
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Iestyn T Davies (@iestyntdavies) reported@virginmedia - you customer service app is faulty, my TV Box is faulty how can I leave and end this poor service? Can @skytv or @EE help Me leave and get a better service?
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Dogred (@PaulBen29353194) reported@biggle1908 Virgin media will be very helpful when you want to join but you’ll regret it when there’s a problem or you want to leave, their customer service is probably one of the worst in the industry imo.
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andrea felton (@feltors) reported@virginmedia why can’t I access my emails on my phone and laptop won’t let me sign in
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Keiran Griffiths (@Keiran_Mark) reported@vdaybabygirl85 @rayquannnnnnn @virginmedia Keeps dropping out? Which VM Hub do you have? I've just got upgraded free from the hub 3 to hub 5 and so far haven't had any drop outs. Give the customer services a call and ask for an engineer (free) and when they come, it's ifs the hub 3, they'll change it for free.
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Ian Martin (@Ryhope_Wood) reported@virginmedia I need your help. I am having a nightmare with Hub 5.
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Dadaldo (@HRH_Duke_of_Url) reportedVirgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.