Virgin Media outages and service status in Treharris, Wales

Problems in the last 24 hours in Treharris, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Treharris, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Treharris, Wales

The most recent Virgin Media outage reports came from the following cities: Tonypandy, Blackwood, Caerphilly, Pontypridd, Porth, Treharris, and New Tredegar.

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Treharris, Wales

Latest outage, problems and issue reports in Treharris and nearby locations:

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  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 7 minutes ago from Caerphilly, Wales

  @virginmedia do you have issues in CF83 ? Our business broadband is down again.

• 
  Lee Gilbert (@LeeMGilbert) reported 8 minutes ago from Pontypridd, Wales

  @virginmedia trying always to contact a human to sort my payment . I’ve paid - you’re still demanding money . Phone gets cutoff . Link doesn’t work . Help me !

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  Rhys Caswell (@CaswellAlun) reported 11 minutes ago from Pontypridd, Wales

  Virgin media are an absolute disgrace, talk about poor customer service. My wife has been over 50mins on the phone just trying to sort out a new hub as we upgrade to the box last month, got sold a new package and then best thing is the hub is to old to run what we need.

• 
  StevenNott (@StevenNott) reported 13 minutes ago from Cwmbran Central, Wales

  @chloemphoto @virginmedia Even if the ethernet works, the WiFi issues are still there and you need it sorting. It's in the @virginmedia contract to ensure all equipment is working and functioning as it should. Faulty equipment should be replaced and remember, you're paying for the service.

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  Jambo🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Cluchman1) reported 17 minutes ago from Treforest, Wales

  Virgin Media is **** down forth 5th time in 2 days. Someone's doing a **** job. #virginmedia

• 
  StevenNott (@StevenNott) reported 21 minutes ago from Cwmbran Central, Wales

  My neighbour has the same issues. @virginmedia

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  𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported 22 minutes ago from Pontypridd, Wales

  @virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.

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  rose allen (@roseall87907765) reported 29 minutes ago from Cathays, Wales

  @virginmedia You've just put our bills up again ! Virgin your outage has been the worst ever last 2 years !

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  Christopher Guy (@ChrisJG1988) reported 29 minutes ago from Tonypandy, Wales

  @virginmedia I need some help with a question, I keep going to message online but it’s going round in circles

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  Rachel Jones BSc. (@RachJ_) reported 34 minutes ago from Bargoed, Wales

  Worst customer service award 2020 goes to @virginmedia 🥳 congratulations on being a bunch of absolute jokes!

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  Bairdy 💙 (@bairdyblues) reported 40 minutes ago from Church Village, Wales

  @Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.

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  Darron Knibbs (@DarronKnibbs) reported 40 minutes ago from Caerphilly, Wales

  @virginmedia why have I been waiting over an hour for someone from your technical support to contact me on chat and chatting with your first line? #poorcustomerservice

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  Christopher Guy (@ChrisJG1988) reported 43 minutes ago from Pontypridd, Wales

  @virginmedia how can I get in contact with customer services?

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  kevin wheeler (@K_J_Wheeler) reported 47 minutes ago from Cwmbran Central, Wales

  Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

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  StevenNott (@StevenNott) reported 49 minutes ago from Cwmbran Central, Wales

  @chloemphoto @virginmedia The laptop also works off mobile data sharing too so connectivity issues are good. Please sort out this mess because the router is needed to be working properly for laptop work to be done at home. Stop all this buck passing from one dept to another and help these guys PLEASE.

• 
  Simon Kerswell (@kersy28) reported 49 minutes ago from Cwmbran Central, Wales

  @virginmedia and I could get £165 as a new customer through @Top_CashBack where is the incentive for me to stay with you! 😡 especially when you have harassed me with phone calls since I rang to terminate my services! Very poor!

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  Kevin Fortey (@GiantVeg) reported 50 minutes ago from Cwmbran Central, Wales

  @emmalunn @virginmedia Absolutely. Just had to improvise from a mobile phone with similarly shocking service too

• 
  Hannah N-T (@hannahtottle) reported 53 minutes ago from Panteg, Wales

  @virginmedia I don’t want to waste more of my day doing that, I want you to do what you (publicly) said you’d do, stop lying to customers online and actually do something to help. Virgin is worth £19.5 billion, I’m sure you can make the situation I’d imagine lots of people are in bearable.

• 
  joshua mitchell (@welshtoffee11) reported 58 minutes ago from Maesycwmmer, Wales

  @virginmedia Good evening, I'm unable to get of you guys through both the online system and phone. Its regarding changing a elderly relative TV package as he is unable to do this himself. So just wondering if one of your team could help please Kind regards josh

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  Graham Findlay FRSA 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@FindlayEquality) reported 59 minutes ago from Cathays, Wales

  @rwilliams1947 @virginmedia It seems VM are also messing up landlines too. They now need to connect the phone cable to the Wi-Fi hub . Which means lots of trouble in my house and many other properties across the UK. And good luck with trying to discontinue their contract - they make it very difficult.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Backstreet (@BSBJULIE78) reported 3 minutes ago

  @virginmedia Trouble in the PO1 area, too. Lots of distorted channels and unable to change channels x

• 
  Paul V.. .EST 1970'S, Bethnal Green, East London.. (@paulveness1974) reported 5 minutes ago from Brundall, England

  @virginmedia once again, virgin media stream let's me down, all channels frozen for last 20 mins except BBC ones.. Have had nothing but hassle with this,considering I was expecting the recordable version.. Total BS..

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  Orla "You're not a sucker to have integrity" (@Orlaaus) reported 5 minutes ago

  @TadhgHickey worst day for Virgin Media TV service to go down!

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  Jack O Newbury (@GreenhamCommon) reported 6 minutes ago

  @virginmedia My tv picture has frozen on all channels. Internet & streaming working fine. Started at 1405. what is the problem?

• 
  Matt Smith (@MattyladKRO) reported 8 minutes ago

  @virginmedia Are you going to post on here when fixed ..like a customer caring company would do ..or just let people spend all day checking

• 
  Sarah (@sarahdaxsarah) reported 13 minutes ago

  @virginmedia been on hold to Customer Services for an hour, no TV signal all day, appalling service !!

• 
  MOT ALAW (@VespaPX12570) reported 16 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?

• 
  Jackie Childs (@JackieJJC) reported 17 minutes ago

  @virginmedia TV picture breaking up. Went to account to check for issues - site said it couldn’t do it. Tried to phone - got cut off after a couple of rings. Customer Service is non-existent.

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  Norbertsteelez (@norbertsteelez) reported 18 minutes ago

  @virginmedia No TV channels all day. Just pixelated pictures. Tried the the website and it cannot check the service for my area. Pretty poor and amateur. And all we will get is a meaningless apology. What would happen if I held back my payments for a period of time and then apologising?

• 
  Moo (@mooeycatrooie) reported 19 minutes ago

  @WhightChris @ArmchairAdml Yeh, they only installed in my area last spring. I did some research on them and they are part of Netomnia’s network. I only had Virgin Media providing "to the property" fibre, my alternatives were BT and 60mbp/s outside of them prior. Hopefully as they grow they'll reach you too