Virgin Media outages and service status in Taff's Well, Wales

Problems in the last 24 hours in Taff's Well, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Taff's Well, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Taff's Well, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Pontypool, Cwmbran, Blackwood, Newport, Pontypridd, and Barry.

City	Problem Type	Report Time
Cardiff	Internet	1 day ago
Cardiff	Internet	1 day ago
Cardiff	Wi-fi	2 days ago
Cardiff	Total Blackout	2 days ago
Cardiff	Internet	3 days ago
Cardiff	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Taff's Well, Wales

Latest outage, problems and issue reports in Taff's Well and nearby locations:

• 
  Noga Fett (@darth_noga) reported 2 seconds ago from Barry, Wales

  Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

• 
  sarah dobson (@dobbo79) reported 2 minutes ago from Cardiff, Wales

  @virginmedia my WiFi is down AGAIN, come on, this is stupid now!!

• 
  Justine (@Justine_F1) reported 3 minutes ago from Cardiff, Wales

  @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

• 
  Leanne Everest 🙏❤ 🌈 🦄 (@reddevil1975) reported 6 minutes ago from Barry, Wales

  Hello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!

• 
  Sioned Wyn 💛 (@sioden) reported 12 minutes ago from Cardiff, Wales

  You @virginmedia have the ABSOLUTE WORST telephone system I have ever wncountered. I’m trying to sort out an alleged unpaid bill (it bloody well isn’t an unpaid bill btw it’s incompetence on your behalf meaning I got billed well AFTER cancelling back in March 2020)

• 
  🦋 Karen 🦋 (@KHoulgrave) reported 15 minutes ago from Newport, Wales

  @virginmedia cannot make or receive calls over 24hrs now, no 4g told outage in NP10 area how long is this going to last please? #virginmobile #outage

• 
  cheryl (@cherylockerby) reported 18 minutes ago from Barry, Wales

  @virginmedia I have a TiVo box but my tv screen keeps pixelating. It is not restricted to 1 channel. I have turned the box off at the plug but it has made no difference. Can you help?

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 19 minutes ago from Cardiff, Wales

  Fix my internet please, I don’t have the minerals for this tonight @virginmedia

• 
  Pauline Lomax (@RedhillsAnnie) reported 24 minutes ago from Cardiff, Wales

  @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

• 
  Gareth Jones (@gazthebluebird1) reported 26 minutes ago from Cardiff, Wales

  @virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?

• 
  Christina Macaulay (@macauc01) reported 28 minutes ago from Cardiff, Wales

  @virginmedia terrible service. You booked to install my equipment on 13th Dec 2023. Wrong year and no one will sort it out. Your fault entirely

• 
  Darren Coomber (@Dazc090861) reported 29 minutes ago from Cardiff, Wales

  @virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠

• 
  Benjamin Hartrey (@benj8min) reported 32 minutes ago from Cardiff, Wales

  @virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 40 minutes ago from Cathays, Wales

  @virginmedia And if it's 'some customers' it's an awful bloody lot of them!

• 
  Moseph Mellars (@stfcjoner1986) reported 46 minutes ago from Cardiff, Wales

  @daisylnaughton @virginmedia Down for me too

• 
  Darren Coomber (@Dazc090861) reported 52 minutes ago from Cardiff, Wales

  @virginmedia My original package wasn't due to end until July 22. I've spoken to every department you have, over & over again...I go over the same old explanation with your people every single time & still, nobody in your company will help...I've spoken to over 3 managers & still nothing!!

• 
  NATALIE BALL 🛡️ (@Natalieball1984) reported 56 minutes ago from Cardiff, Wales

  @virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!

• 
  Brody (@brodyanderson_) reported 57 minutes ago from Cardiff, Wales

  @virginmedia Yeah have already called. Reports no service issues in my location despite online reporting intermittent issues this morning. Ability to book an engineer has disappeared. Help appreciated - now over 24h without connection

• 
  andy lanyon (@andylance1977) reported 59 minutes ago from Newport, Wales

  Properly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia

• 
  Leanne Everest 🙏❤ 🌈 🦄 (@reddevil1975) reported 60 minutes ago from Barry, Wales

  @virginmedia Thank you so much, I spoke on the phone a problem has been located was told it may take up to 4 hrs or less to fix it. Unfortunately it's not looking good as it's over 4 hrs now and still flashing green.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rapidlygreying (@rapidlygreying) reported 2 minutes ago

  @virginmedia @D4N7O Not working in swansea

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 3 minutes ago

  @virginmedia Resolution estimate was 15:08. It’s not intermittent it’s totally out and the resolution estimate has moved 4 times and is now tomorrow evening. Right above the service status issue box is a box saying it’s time to renew, look at contract options. No chance. 4/4.

• 
  Karen (@Karen31332753) reported 3 minutes ago

  @biggle1908 Been with virgin media since it used to be cabletel 40 yrs ago nearly ... Service is good but if you have a problem your knackered unless you speak Urdu !!!

• 
  Neil is an adult human male homosexual (@nlpedwards) reported 4 minutes ago

  Hi @virginmedia… are there any issues with broadband in TW2… box keeps resetting

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 5 minutes ago

  By December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?

• 
  Militia Matt (@DrealSMAK) reported 5 minutes ago

  Yh might have to cancel my @virginmedia plan. Internet been rubbish for almost a week

• 
  Matt Fowler (@306notout) reported 6 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Ravi Pal (@ravipal1214) reported 12 minutes ago

  @virginmedia This was supposed to be an escalation, which turned out to be another utter waste of time. The team handling social doesn’t even check basics/fundamentals (like there is already a WiFi pod issued that doesn’t work) and in the end – outcome nothing – you have already logged a complaint therefore wait – you as a customer are not important to us, your situation doesn’t matter. I wonder if there was another choice of good broadband in this area why would anyone ever go with @Virgin.

• 
  Amrit Phull (@Amrit_Phull) reported 12 minutes ago

  @virginmedia You have an outage again to all services - broadband and tv. This is 3rd time in 6 months………you are the most pathetic communication company. Stop spending hundreds of thousands on your annoying TV ads, and use that money to improve your ******* service!!!

• 
  Reece Labrum (@reecelabrum) reported 13 minutes ago

  Sky sports + on @virginmedia a pile of **** first game. Sort it out