Virgin Media outages and service status in Penarth, Wales

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Penarth, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Pontypridd, Newport, Weston-super-Mare, Caerphilly, and Barry.

City	Problem Type	Report Time
Cardiff	Internet	4 hours ago
Cardiff	Internet	23 hours ago
Pontypridd	Internet	1 day ago
Cardiff	Wi-fi	2 days ago
Cardiff	Internet	2 days ago
Cardiff	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  Dom Silva (@DomSilva2) reported 1 minute ago from Cardiff, Wales

  @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

• 
  Gareth Thwaite (@GarethThwaite) reported 2 minutes ago from Barry, Wales

  @virginmedia can you please just admit you value new customers over 20yrs plus ones? @BT want to help a family out?

• 
  Paul 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulo1927) reported 3 minutes ago from Cardiff, Wales

  @virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?

• 
  𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported 4 minutes ago from Pontypridd, Wales

  @virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.

• 
  Darren Coomber (@Dazc090861) reported 7 minutes ago from Cardiff, Wales

  @virginmedia I do not want to be with you any more because you are doing my head in!!!! You have turned from being a very good company with good service to being the most disgusting people I have ever had the displeasure of coming in contact with!!!

• 
  Right Direction (@BackOnTrack__) reported 11 minutes ago from Cardiff, Wales

  @virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.

• 
  Noga Fett (@darth_noga) reported 15 minutes ago from Barry, Wales

  Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

• 
  Steve Mowat (@SteveMowat4) reported 16 minutes ago from Weston-super-Mare, England

  @bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke

• 
  andy lanyon (@andylance1977) reported 26 minutes ago from Newport, Wales

  Properly for the best part of a yr doesn't seem a problem to yourselves but your quite happy to take out monthly payment for a service we're paying for but you're not providing & seem to be in no hurry to provide it. Disgraceful service @virginmedia

• 
  Benjamin Hartrey (@benj8min) reported 37 minutes ago from Cardiff, Wales

  @virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.

• 
  Benjamin Hartrey (@benj8min) reported 45 minutes ago from Cardiff, Wales

  @virginmedia I dunno mate, that's why I tried to call you lot. You can't help, so don't worry about it. Another weekend without TV and internet, waiting for your engineer to turn up. Another complaint. Another refund.

• 
  Right Direction (@BackOnTrack__) reported 46 minutes ago from Cardiff, Wales

  @virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!

• 
  Jonny Ex 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇷 (@jonny_ex9) reported 46 minutes ago from Cardiff, Wales

  Fix my internet please, I don’t have the minerals for this tonight @virginmedia

• 
  Rob Weaver (@welsh1lad) reported 46 minutes ago from Barry, Wales

  @virginmedia Define active, if you mean do I have Service’s no , do I still use my email account yes.

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Stuart 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@welsh_stu) reported 48 minutes ago from Caerphilly, Wales

  @virginmedia do you have issues in CF83 ? Our business broadband is down again.

• 
  Steve Mowat (@SteveMowat4) reported 49 minutes ago from Weston-super-Mare, England

  @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

• 
  Darren Coomber (@Dazc090861) reported 49 minutes ago from Cardiff, Wales

  @virginmedia can you tell me what has gone wrong with your company!?!? I have been with you for years, without complaint but, since Dec 21, you change my contract, without my say-so & despite constant calls for 6 months, still nobody will take responsibility & sort it out!!! 😠😠

• 
  AM🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🐾🐈‍⬛🐈🐕‍🦺🐕🐓 (@AlMaManshp) reported 57 minutes ago from Beechwood, Wales

  @wolsned All the bloody time - terrible service #virginbroadband #virginmedia

• 
  Joshua Watson (@josh_wats09123) reported 59 minutes ago from Barry, Wales

  @virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia

• 
  Darren Coomber (@Dazc090861) reported 60 minutes ago from Cardiff, Wales

  @virginmedia Firstly a refund of £351 for the Mobile part of the Oomph bundle as it was stopped a couple of months after starting the contract..still not paid to me! The Media part..nothing has been done at all..no solution..just continual pestering to pay by debt collectors or cut service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Point (@hiscoe12345) reported 7 minutes ago

  @virginmedia Be very mindful when thinking about virgin media because customer service is absolutely shocking, they absolutely haven't got a clue.

• 
  Sean Pearson (@soapyrct) reported 7 minutes ago

  @virginmedia @DjmarkieT Why do you always ask people to DM you? You will just say there is nothing you can do so call the call centre. Also why is your service so bad? You are genuinely the worst company I have ever dealt with!

• 
  Jamie Pinner (@JamiePinner) reported 8 minutes ago

  @entrustTMF @virginmedia Mine too. Was super slow and now when turn on and off just flashes green. That similar? I’m in London

• 
  begüm (@begumdi) reported 12 minutes ago

  @virginmedia can you please fix the internet? It’s down for the last 5 hours in East London.

• 
  Imran (@imran_khan404) reported 15 minutes ago

  @virginmedia Wifi is getting connected but it is showing "No internet access". I am not getting internet. Talk to your customer support multiple times.

• 
  Andres Copeland (@andrescopeland) reported 15 minutes ago

  @virginmedia do you have any issues in the beckenham / bromley area? Both Internet and TV went down, tried restarting etc but not working.

• 
  Dec Staley (@DecStaley24679) reported 20 minutes ago

  I've been away this weekend. Come back to my @virginmedia television keep blanking out for periods of time.. is there a problem in the tameside area?

• 
  russell elphick (@saabturbocab) reported 21 minutes ago

  @virginmedia The team were awful, offered£25 and you took £900 over 4 months. Shameful.

• 
  SageAFK (@SageyAFK) reported 23 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

• 
  lindahudson (@lindahudson66) reported 25 minutes ago

  @virginmedia @keithapearson @virginmedia Why don't you call your customer, do the decent thing.