Virgin Media Outage Report in Penarth, Vale of Glamorgan, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Penarth, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Pontypridd, Caerphilly, Cardiff, Weston-super-Mare, Barry, Penarth and Dinas Powys.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Internet | ||
TV | ||
TV | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales
Oh, looks like @virginmedia have disconnected my service 7 days before they were meant to 🙄 Absolute rubbish.
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales
Oh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia
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NATALIE BALL 🛡️ (@Natalieball1984) reported from Cardiff, Wales
@virginmedia hi, over a month ago now I was told that I would receive a cheque through the post with my refund! A refund I should of got 3months ago! Virgin Media's customer service is the worst I've ever experienced!
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𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported from Pontypridd, Wales
@virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales
@virginmedia @O2 Why is your Hotspot so poor? Never connects!
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Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales
@virginmedia Imagine being a customer service agent and not having a clue how to do your job hahaha! 🙄
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Lee Smith/DJ Leekee (@djleekee) reported from Cardiff, Wales
@virginmedia I think it was more a BBC source issue rather than VM wide. The lip sync is just every so slightly out but seemed very put on strictly last night
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales
@virginmedia So fed up of the lousy WiFi. Can’t join the network even though the correct password is used.
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MH 🏴🏳️🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales
@virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!
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cai 🏴 (@caialed) reported from Cardiff, Wales
@virginmedia why am I paying £45 a month for my internet to constantly be down
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Mark (@MarkAnstee2) reported from Weston-super-Mare, England
@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
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Dom Silva (@DomSilva2) reported from Cardiff, Wales
@virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡
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cheryl (@cherylockerby) reported from Barry, Wales
@virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales
@virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!
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Paul 🏴 (@paulo1927) reported from Cardiff, Wales
@virginmedia why is the on demand function off?? When there is PPV boxing on?? Local issue of nationwide?
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Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales
@virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful
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stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales
@BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25
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🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales
@virginmedia cannot make or receive calls over 24hrs now, no 4g told outage in NP10 area how long is this going to last please? #virginmobile #outage
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales
@virginmedia Any good reason why the outstanding @CNN news is being withdrawn from the cable service. Very, very disappointing. I am sure that I am not alone. #News #Media
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Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales
I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mx Mike (They/Them) (@_MxMike) reported
@virginmedia It’s been down for an hour. I think you need to reassess your use of the word intermittent
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Sarah N Martyn (@MartynNSarah) reported
@virginmedia We've been having problems with our broadband the past few days now today it's off completely. How long is this going to take please?. As you know @virginmedia alot of people work from home and we rely on our broadband. Will all customers receive a deduction on our bills?
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Daz H (@DarrellH0119) reported
@virginmedia Give me a call when you sort your crap out so I can cancel nice 1
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janet turner (@janettu21061531) reported
@virginmedia Mine has been down since last night is only up and down for a couple of hours since then. If that ..It is getting ridiculous. The amount we have to pay you is beyond a joke I hope we're going to get compensation knocked off our bills
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Ben (@BenH93_) reported
@virginmedia Up and down like a yo-yo. Sort it out otherwise the Warzone experience on 5G data won’t be pleasant ffs
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BlazeAlf (@adjalf1) reported
@virginmedia **** YOU I HATE YOU SO MUCH
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Alan McKinlay (@MirrorMacca) reported
@virginmedia Been down for almost two hours now. East London. Working From Home has become Not Working From Home. Any ideas how much longer?
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nutztoyouall (@jdtate101) reported
@virginmedia Halesowen is down.
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ⓓⓐⓥⓘⓓ✌ (@Davidmurrant91) reported
@virginmedia Are we going to have to wait another 7 hours again to get an update on why, for the second time your services are down. With the price hikes, you're putting in this not acceptable service. You turn your phone lines web pages off when there's an issue and shy away. Awful service
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Andrea (@WhiteClassy) reported
@virginmedia Your phone lines are down too , very poor service