Virgin Media Outage Report in Penarth, Vale of Glamorgan, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Penarth, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Penarth, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Weston-super-Mare, Barry, Penarth, Pontypridd and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Penarth, Wales
Latest outage, problems and issue reports in Penarth and nearby locations:
-
Hannah Hall
(@HanneRuthHall) reported
from
Cardiff, Wales
@virginmedia quit harassing me to return your kit. It took 2 days on the phone post price hikes to cancel services now your customer contact options loop to nowhere. You haven't even sent a return kit or courier so ffs stop bombarding with texts & emails to send your router back!
-
Leesa Edwards
(@LeesaEdwards1) reported
from
Cardiff, Wales
@virginmedia Not been in touch because nobody will answer phone. No problem not resolved. It’s a billing issue
-
alex wright
(@aliander) reported
from
Pontypridd, Wales
@virginmedia I'm fed up of trying to get in touch to sort out my rubbish broadband service, due to the fact you cant keep your end of the contract please cancel mine.
-
David Bowen 🏴
(@BowenAmByth) reported
from
Cardiff, Wales
@virginmedia any major on going problems with broadband in the Cardiff area? Ours has been off since about 1pm.
-
Simon Hughes
(@hugemassiff) reported
from
Cardiff, Wales
@virginmedia hey there Virgin. Our V6 box packed in last night and we were promised a technician call before 10am today. No call & tried to ring back with no joy - still waiting ! Help please
-
David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia I trust I will be reimbursed something as a loyal customer due to your shocking coverage of the rugby on BT Sports tonight making it unwatchable with no appologies or answers
-
rhysforan
(@rhysforan) reported
from
Cardiff, Wales
@virginmedia Gonna be looking elsewhere. £40 a month for poor performance is not on.
-
Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@virginmedia had new hub 4 modem arrive yesterday, set up and worked fine for about 12 hours now it doesn’t even have power. Did not even last a full day. Load of **** it is #virginmedia #broadband #wifi
-
Rob Peledie
(@RobertPeledie) reported
from
Weston-super-Mare, England
@virginmedia are you having issues in Weston-super-mare? Intermittent quality, now it’s down completely. Tried restarting
-
Dom Silva
(@DomSilva2) reported
from
Cardiff, Wales
@virginmedia My salon phone number is experiencing a fault on the line. I can’t get through to call you as engaged to report fault How can you help us?
-
Emma 🌈 🖤 🏴🇪🇺🎃
(@EmmaLouiseTho13) reported
from
Cardiff, Wales
@agmshankar @virginmedia Considering doing the same, they have increased the package price again this year (that's the second year in a row) and the network reliability seems to be getting increasingly worse in our area at least.
-
David Tibbs
(@tibbo133no) reported
from
Cardiff, Wales
@virginmedia trying to watch the live rugby on bt sport is impossible and painful with all the flickering from the feed you are sending out, this has happened the whole of the first half with no appologies or rectifying the problem, any chance of sorting?
-
Hazel
(@Tweet_Hazel) reported
from
Cardiff, Wales
@virginmedia Im not really comfortable discussing my account in public. Can you message or email me. This is not great customer service.
-
Chloe coy
(@Chloe_coy_) reported
from
Penarth, Wales
@virginmedia @Chloe_Co It’s an issue within the house apparently. The flat above had perfect internet. We have had nothing and no call back!!
-
El Unico
(@ElUnicoblog) reported
from
Liswerry, Wales
@virginmedia Awful service, trying to charge me four times my bil!!!!!!
-
NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@virginmedia hi, just had an email saying that our bill it going to raise from £30 to £57.50 & that we have been signed upto an 18month contract! I never signed anything or have had any kind of letter to inform me of this. We have very little money, all on job seekers or furlough
-
Chloe coy
(@Chloe_coy_) reported
from
Penarth, Wales
@virginmedia @Chloe_Co I have checked the service status and it’s showing no faults but we have only a few minutes of connection before it goes off!
-
Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks
-
Dai John🇪🇺🏴
(@johndn) reported
from
Cardiff, Wales
Shame on you @virginmedia #virginmedia after hiking your price and giving poor service. Interruption of programmes / coverage over past 2 weeks AND now unable to watch #WALMEX #CYMMEC 😡
-
ANDREW JUDD
(@cardiffrebel) reported
from
Pontypridd, Wales
@SonyUK #Xperia5II @virginmedia need help activating WiFi calling on my wifes new Xperia 5ii have gone in to settings to activate but option missing?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jeanie Finlay
(@JeanieFinlay) reported
Trying to edit remotely with intermittent WiFi from @virginmedia is driving me bananas. Patchy signal. Is the virgin down in Nottingham today?
-
Richard Hayes
(@PurpleHayesUK) reported
@virginmedia I pay you over £1500 a year for a service. Is a conversation with a human really that much to offer?
-
James (scottish) Docherty🏴
(@SCOTTISH_28) reported
@virginmedia I bet Tuesday comes and no box will be here and the email she just got about a technician coming i bet they all cancel
-
gregg🇿🇼
(@locallfc) reported
@virginmedia No issues rn. But it gets to around 9pm and it always just slows down or doesn’t work.
-
Shireen 🦋
(@shireen124) reported
@virginmedia It was the update that caused the issue I had to uninstall the update
-
James (scottish) Docherty🏴
(@SCOTTISH_28) reported
@virginmedia The box i was told to buy by virgin last friday at 4:18pm doesnt work order a new one, wont be here till Tuesday send my gf to a hotel to do her work again like last week n call 08009539500 on tuesday when it gets here! This is disgusting!!!!!
-
Zinita
(@z_inita) reported
@virginmedia No area issue on the service status. What else can we do please?
-
Richie Morton
(@richiemorton01) reported
@virginmedia Still crap still can't use it as a modem and still having to boost it around the house.....so peachy #pisspoor
-
Surgeon Admiral Washu
(@washu) reported
@virginmedia LC , was in the wee hours of the night rather than now, I suspect it was a bit of DNS trouble. Would be nice if VM put up honest Status issues and historical ones like other much smaller ISP's do
-
Greg hook
(@gregarus) reported
@virginmedia No need now, all sorted, never to use any Virgin products from now on just slate the company off just as they have mugged me off!!!