Virgin Media

Virgin Media Outage Report in Dinas Powys, Vale of Glamorgan, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dinas Powys, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dinas Powys, Vale of Glamorgan, Wales 03/29/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dinas Powys, Vale of Glamorgan, Wales

The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Pontypridd, Caerphilly, Barry, Weston-super-Mare and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Total Blackout
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dinas Powys, Wales

Latest outage, problems and issue reports in Dinas Powys and nearby locations:

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!

  • CharlBalcombe Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

  • SewScandalous Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    Oh, looks like @virginmedia have disconnected my service 7 days before they were meant to 🙄 Absolute rubbish.

  • DomSilva2 Dom Silva (@DomSilva2) reported from Cardiff, Wales

    @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

  • Justine_F1 Justine (@Justine_F1) reported from Cardiff, Wales

    @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

  • SewScandalous Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    @virginmedia Imagine being a customer service agent and not having a clue how to do your job hahaha! 🙄

  • mantha_1976 Sam Sims (@mantha_1976) reported from Newport, Wales

    Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

  • JamesMartin02 𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported from Pontypridd, Wales

    @virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

  • orangethunder_ Nathan Rhys George (@orangethunder_) reported from Cardiff, Wales

    I feel awful for the @virginmedia social media staff. Bosses - invest more in infrastructure to genuinely improve services and stop these poor people being treated like ****. Also, pay your taxes.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • StadiaMap stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales

    @BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Here we go again. No TV service and the service webpage is down……sighs…..

  • SewScandalous Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    Oh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    @virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Serena_Saba Serena Saba (@Serena_Saba) reported

    @jackie_wfb @virginmedia I’ve been contacting the team since august and nothing has been resolved. The worst and most useless. Sky managed to do in a week what virgin media couldn’t do in 4 months. Still waiting for a refund and it’s impossible to contact anyone useful.

  • KateBlahRah Katy F (@KateBlahRah) reported

    @virginmedia That’s another shambles. Replies to online complaints don’t address the point. Looks like they’re produced by bots. They answer some other complaint, not mine.

  • KTMGav Gavin Pickup 💙💛 (@KTMGav) reported

    @virginmedia any chance of getting round to fix my wifi??? I’m sick of it dropping off!! #crapwifi #poorservice

  • DrSelenaS Selena Singh (@DrSelenaS) reported

    Hi @virginmedia, you had planned works in my area which were due to finish at 6pm, status update says no issues now but can’t get back online. Have rebooted many times!

  • daveruth890 Dave (@daveruth890) reported

    @virginmedia No just broadband. But it should lose signal to my firestick in bed room it dose it every night I do the all the maintenance on my firestick

  • xXxCarly87xXx Carly Bennett (@xXxCarly87xXx) reported

    @virginmedia So couldn’t do his job, then he disappointed. So spent 2.5 hrs one the phone and an no cleaner. Have been told something different by each advisor. 1. The outside wire is damaged 2. There is no signal so the work wasn’t completed 3. An engineer will be with you by 6pm to compete

  • rach7478 Rachel Carlton (@rach7478) reported

    @virginmedia @virginmobileuk Shocking customer service on two mobile upgrades, agreed a price and term over the phone and then sent one correct and one incorrect contract, both contracts then got cancelled over the phone and was then told I couldn’t be given the same offer 😡

  • CactuarMike CactuarMike (@CactuarMike) reported

    This was first reported back in May. A VM engineer has confirmed the issue on site and I’ve heard first-hand when the engineer is denied by the operator to raise a ticket because “it is only upload speed” @virginmedia

  • ISMAIL2326 Исмаил адам 📿 (@ISMAIL2326) reported

    @virginmedia Anyone’s virgin media phone playing up As mines is Who ever rings our house phone as soon as we pick it up other side cuts off I also tried ringing with my own mobile & soon as I accept the call from house phone mobile cuts off #help

  • butmummylane Maria Lane (@butmummylane) reported

    @suzieford6 @virginmedia @VirginMedia_TV No , She’s so upset and angry and I can’t get down there to her 🙈😢