Virgin Media

Virgin Media Outage Report in Dinas Powys, Vale of Glamorgan, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dinas Powys, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dinas Powys, Vale of Glamorgan, Wales 02/09/2026 00:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dinas Powys, Vale of Glamorgan, Wales

The most recent Virgin Media outage reports came from the following cities: Pontypridd, Cardiff, Newport, Caerphilly, Weston-super-Mare and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Wi-fi
United KingdomCardiff TV
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dinas Powys, Wales

Latest outage, problems and issue reports in Dinas Powys and nearby locations:

  • SewScandalous Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    Oh, looks like @virginmedia have disconnected my service 7 days before they were meant to 🙄 Absolute rubbish.

  • JamesMartin02 𝘑𝘢𝘮𝘦𝘴 𝘔𝘢𝘳𝘵𝘪𝘯 (@JamesMartin02) reported from Pontypridd, Wales

    @virginmedia I’m trying to end my contract with yourselves. Which is proving an impossible task When I PRESS 1 on the phone to get through to someone, the phone line goes dead? Appreciate any help.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from Newport, Wales

    @virginmedia @O2 Why is your Hotspot so poor? Never connects!

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @virginmedia I have an issue with some of my emails being returned undelivered and saying they are spam. This is causing me an issue. Can you help?

  • CharlBalcombe Charl Balcombe (@CharlBalcombe) reported from Cardiff, Wales

    @virginmedia Having serious disconnection issues with my WiFi (CF24) - is there anything that can be done? Can you help? WFH this week has been painful

  • StadiaMap stadiamap 🏟️ (@StadiaMap) reported from Taff's Well, Wales

    @BO3673 @virginmedia Ours is down too, live In Taffs Well area Ref 25

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @bristolbluegas @virginmedia @HiveHelper If someone could own a problem it would help. The engineer that came out today said, I just install hubs mate, I’m not authorised to lift man hole covers. Virgin told me yesterday this would be their “priority technician” that could fix everything. What a joke

  • SewScandalous Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    @virginmedia Imagine being a customer service agent and not having a clue how to do your job hahaha! 🙄

  • Justine_F1 Justine (@Justine_F1) reported from Cardiff, Wales

    @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

  • SteveMowat4 Steve Mowat (@SteveMowat4) reported from Weston-super-Mare, England

    @virginmedia Both those lights should be green. Any red lights mean there is a network fault either on a cable or on the box to which the cable screws into. Now please tell me, what is so difficult to send someone out to investigate that??

  • SewScandalous Katieeeeeeeeeeeee 👻 (@SewScandalous) reported from Newport, Wales

    Oh, maybe not. Even though the website says no problem, there is a problem with the broadband round here 🙄 @virginmedia

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    @virginmedia can you fix your T.V service please you bunch of frauds. #virginmedia

  • welshcuriosity Jordan (@welshcuriosity) reported from Cardiff, Wales

    Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Tips please to get my email outbox going after changing password. Due to a hack. Outgoing not working!!!

  • MarkAnstee2 Mark (@MarkAnstee2) reported from Weston-super-Mare, England

    @paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.

  • mantha_1976 Sam Sims (@mantha_1976) reported from Newport, Wales

    Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!

  • DomSilva2 Dom Silva (@DomSilva2) reported from Cardiff, Wales

    @virginmedia Hi our internet is going to be down for 2 days. I have a business acc with you with phone line will I be compensated for inconvenience? 😡

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Here we go again. No TV service and the service webpage is down……sighs…..

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sabine_Figaro Sabitha 🎮🖥️ (@Sabine_Figaro) reported

    Another hour, another "up a bit down a lot" debacle. @virginmedia could at least acknowledge the issue instead of catergorically lying about "No service issues" on their fake web status checker.

  • palace65 Chris Curtis (@palace65) reported

    @virginmedia No, still nobody got back. Just generic message asking if I still needed help

  • djmisterb Mr B #COYS (@djmisterb) reported

    @virginmedia I did not request to be upgraded in any manner, just for my technical issues to be resolved. Your agent took it upon herself to force the upgrade, without my consent, without explaining the contractual implications. I'm not sure you're appreciating the seriousness of this.

  • St__Evens Brian (@St__Evens) reported

    @virginmedia @AndyMHill Shockingly poor! You were asked about the 3.9% on top!

  • chrisjones3869 Chris Jones (@chrisjones3869) reported

    @virginmedia @TheBHF @O2 out because the middle light on my powerline adaptor intermittently flashes green and red, multiple time a minute. I'm seriously thinking of quitting you guys, maybe give BT a try. This is not the first time I've received sub par service either. Just terrible.

  • wanderer_shaun Shaun (@wanderer_shaun) reported

    @virginmedia @alameaux I couldn't even log a complaint about WiFi with you @virginmedia last week because there were "too many faults being reported of this type", and to later. You're on it with the public defences on social media though. Stop profiteering and provide a decent service

  • TampS44 Tamps44 (@TampS44) reported

    @virginmedia @AndyMHill Absolute nonsense. The ONS no longer uses RPI because it's so flawed. The reason you use it is because it's higher than CPI. And customer service? Boy, that's a good one

  • ozker81 Ozker (@ozker81) reported

    @virginmedia @TheBHF @O2 Why virgin media (broadband) is down?

  • MartinLone28 Martin Lone (@MartinLone28) reported

    @virginmedia @BlokeWorking Wouldn’t be so bad if your customer service didn’t go down by CPI plus 3.9%. Customer service is shocking at offshore call centres.

  • deepdiver456 S Blinkhorne (@deepdiver456) reported

    @Sabine_Figaro @virginmedia Sounds like I should terminate my contract with #virginmedia if you have so much experience with checking their current service status.