Virgin Media Outage Report in Dinas Powys, Vale of Glamorgan, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dinas Powys, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (42%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dinas Powys, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Weston-super-Mare, Barry, Penarth, Pontypridd and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dinas Powys, Wales
Latest outage, problems and issue reports in Dinas Powys and nearby locations:
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia Yes, I understand that. But after signing up to SMS updates four times via two methods, I’d expect to at least be receiving texts telling me that the fix times have been pushed back.
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia I tried texting that number and got no answer. I just tried calling the helpline, was on hold for about 20 minutes, was asked for all my contact details and then your operator told me her system is down and I should call back in 2 hours!!
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Charliesays
(@sb208) reported
from
Cardiff, Wales
OMG forever having internet issues with #virginmedia even have my own direct line to an engineer.
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Wyn Emanuel
(@WynfordE) reported
from
Cardiff, Wales
As my @virginmedia bill is now creeping up towads 130pcm I called to cancel or negotiate. A small discount was offered. I was surprised how little effort was made to retain a customer. (‘OK, thank you for calling’). So I’ll have to switch.
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@emmah1188 @virginmedia Completely incompetent. Customer service is unacceptable. Unable to give a ‘goodwill gesture’ as we’re not account holders despite having an account number, set up a direct debit and signing a contract.
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@virginmedia Business... Was told before our forced upgrade because we had been with you for years... we were out of contract so you dodnt have to honour anything.. we upgrade.. still shit
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia It’s been going on for months, I have had all new boxes and hub but it still goes down. I have been told to keep my local engineer up to date. There is nothing the help desk can do we have tried everything
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St.Ives.Great.White
(@pops_74) reported
from
Cardiff, Wales
@liammorris91 @PedMeisterYT @virginmedia Same as mine. 200 next to the router and every step I take I lose about 40. Once im@in my kitchen literally 6 steps down the hall it’s know to go to 4g
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Emma Giles
(@slim3110) reported
from
Cardiff, Wales
@virginmedia my mum left in May and she’s had three bulls since then can’t get online as her account number is no longer recognised can you help pls
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
Thanks @vmbusiness & @vmbusinesshelp We are rolling on to day 6... with no service... And no call backs... Thanks for being you
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia Our internet has been down completely since early this morning (not intermittently like the automated message is suggesting) and I still don’t know if it’s a problem in the area, or just our own property.
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Charliesays
(@sb208) reported
from
Cardiff, Wales
@virginmedia Both wired and not, advised to turn off and back on, diagnostics checked at your end, engineer visit, resulted in all new v6 boxes (x2) and a new internet hub also internal wiring checked and re-connected. Issue seemed to be resolved for a while but after then goes off altogether
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Dumbo
(@Dumbo7713) reported
from
Cardiff, Wales
@garycymro @virginmedia Try TB home hub I'm with virgin there shit
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia Yes, I understand that issues happen, but it would be nice to know more than just “we’re currently having issues”. If someone told me “a bolt of lightning from that thunderstorm you had hit the cabinet and fried it” or something, we’d probably be a lot more understanding.
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Daniel Williams
(@BottleShopDan) reported
from
Cardiff, Wales
@virginmedia Still not working... 3 days.. wont hold my breath
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Richad Page
(@RPagey) reported
from
Beechwood, Wales
@virginmedia hey there been trying to get in contact with your complaints team for over an hour now regarding a second breach of data protection. After being in hold numerous times and then cut off can you give me any ideas how to contact them regarding this data protection issue
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
It is beginning to look like @virginmedia have fraudulently sold us a package that was not available to me due to the many reasons that your various customer service team members mentioned before they hung up by putting me on “hold” and made me ring back...
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Jade
(@jade_steer) reported
from
Cardiff, Wales
never normally tweet about this stuff but can’t let this one go. just had the absolute worst customer service experience with @virginmedia. horrendously snappy, rude, and impatient (even sighed at having to deal with our problem!)
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OrdinaryGirl
(@OrdinryGirl1987) reported
from
Cardiff, Wales
@virginmedia new broadband routers now working, speeds dropped massively when I can get internet, tried for 14 minutes to get through to your customer service (being charged thanks for that) and can’t get access to my account as your team registered my email address wrong. Help!
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Chris Roberts
(@ObsrvntPheasant) reported
from
Cardiff, Wales
@virginmedia No, I didn’t get any estimates. Just a generic “we’re sorry you’re still having issues, our engineers are currently working on it but it’s taking longer than expected” (something along those lines at least).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claudette Fernandes
(@Claudes_19) reported
@virginmedia @DannyMonez It's not only Sky Sports, it's affecting other channels too. How do we get compensation for the poor service we are currently getting from you? #unaccptable
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Julian Cowan 💙
(@farleighred) reported
@virginmedia having issues with TV service at the moment and also cannot get onto my virgin media app to see if there are service issues. Any ideas?
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Ronnie Beaver
(@beaver_ronnie) reported
@virginmedia I pay you a lot of money each month to have such shocking service on the first day of the premier league season a absolutely unwatchable I knew I should of gone to sky in the summer
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Andrew Garbett
(@AndyG_2086) reported
@FootittAnt @virginmedia @grok Isn't it funny. Putin lands in USA. Virgin Media goes down. Conspiracy
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Sue Castleton
(@suejcas1) reported
@virginmedia Is there a problem with virgin media tv in Norwich NR66PD Ours and our neighbour signal breaking up
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WHU_EastEndPride
(@WHUEastEndPride) reported
Looks like @SkySports have done a number on @virginmedia during the opening Premierleague game. Virginmedia is down, images distorted. A lot of unhappy customers. We all know Virgin media boasts the worst customer service so dont expect anything in return. What a joke.
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Martin Watson
(@_Martin_Watson_) reported
@rlarkinho @SkySports @virginmedia It's all channels on Virgin Media too. Very poor. Run diagnostics on the box and it says all is fine.......really????
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Jonathan Caton
(@magicmoosey) reported
@virginmedia this is total crap. All I can see is pixelated nonsense. All this money. Should have gone to @SkySports - it’s fine on their channel
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Jo Griff
(@JoJogriff74) reported
You're a ******* joke @virginmedia first game of the season and its gone down. Appalling media company!! 😡😡😡😡😡
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LoobyLou1970 🇬🇧🏴
(@ldp17470) reported
Definitely a @virginmedia issue, even the phone line to their support is down. Poor show #VirginMedia I thought it was a #SkySports issue but it's just the usual piss poor service from you lot as usual