Virgin Media Outage Report in Ringland, Newport, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Pontypool, Cwmbran and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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Gregg 🏴
(@GreggC_CC) reported
from
Newport, Wales
@jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.
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Paul Middleton
(@pimlights) reported
from
Newport, Wales
@virginmedia crawling to a halt again. Yesterday evening very slow - 1.5Mb download. Now so low that can’t login to any online services or run Speedtest - latency too low. Virgin Media app says “good service”, but the Help Desk admits it is not going to be fixed until 29th Mar!!!
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daniel james lewis
(@pontyboi) reported
from
Cardiff, Wales
@itvMLshow how do I go about getting a refund for a misold contract from @virginmedia I told them I was moving house during contract but they said the area would be covered which its not & have now been charged a cancellation fee of £177. Customer service has been dreadful.
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Dave Griffiths
(@griffdh) reported
from
Clevedon, England
@sarahmiles82 @virginmedia Agreed. Never had a problem with them before. But when we moved last October the problems started, u just couldn't make it up. U can't ring them as they don't understand what tour telling them and they don't respond to their own online complaints system. #*****
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This is Carl
(@Carl_E88) reported
from
Cardiff, Wales
I love how the rain slows my internet down @virginmedia
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B E L L E
(@tat2belle86) reported
from
Cardiff, Wales
@virginmedia HELP! our WiFi is awful 😫
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Dai Williams
(@williams_dai) reported
from
Cardiff, Wales
@virginmedia Hi, so pissed of with @virginmedia I’m writing formally to your Customer Services Director. Also talking to BBC Radio 4’s You & Yours consumer programme. So will hope to sort it via one if those routes. @richardbranson
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia It’s supposed to be a 100Mbps service but it’s rarely at that speed. No WiFi in the kitchen (5meters away) and in the bedrooms upstairs. It’s th worst WiFi I’ve had in years. Kids can’t use PS4 in the room directly next to the one with the router in it.
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Berry
(@berryleigh) reported
from
Beechwood, Wales
@virginmedia I’m on the phone as I have problem with the WIFI and the manager in the call centre is screaming at your call centre staff. Really, really incorporate. Disgusting.
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Julian Evans
(@julianevans11) reported
from
Cardiff, Wales
@virginmedia Engineer has just left. We’re up to 200Mbps now. Still want compensating for no service for Thur & Fri though!
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@preospurs @virginmedia They’re in breach of their contract with the service so I will have a right to cancel.
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kate dixon
(@Lil_Dix1984) reported
from
Victoria, Wales
@virginmedia fuming! 😡. Sick of calling tech support, waiting 30mins to answer call. Apparently no probes with broadband yet we still get non😡😡. Not paying it anymore!...cancel😡 #useless #broadband
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Annie 👱🏻♀️👣😻🏴
(@anniefeeter) reported
from
Penarth, Wales
How lovely to receive a @virginmedia bill with a totally unexpected 20% price increase. No letter, no email, no warning - and no help on the phone! This now makes a total 50% increase in two years ... next job is switch provider 🤨
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Emma Ryan
(@EmmaRya61456992) reported
from
Cardiff, Wales
@virginmedia And that’s been the consistent problem, you’re one organisation who fail to talk to your own internal departments! Not what us Customers want! Very poor Customer service 😡@TomMockridgeVM
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Emma Ryan
(@EmmaRya61456992) reported
from
Cardiff, Wales
@virginmedia Yes I’ve been given several messages from several departments but no answers from anyone! My complaint is currently with your legal team
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Michael
(@michaelck1972) reported
from
Cardiff, Wales
@virginmedia It’s always this poor. Just a poor service from you. Completely inconsistent and the WiFi is a joke. A reboot makes no difference.
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daniel james lewis
(@pontyboi) reported
from
Cardiff, Wales
@virginmedia I have called this number twice but am still awaiting a further call back. It is shocking that a company can charge such high fees especially as I was told when taking the contract moving house would not cause any issues. If you would wish to call me directly please dm me.
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🏴🇮🇪EricPullhard🇬🇧🏴
(@Ericpullhard) reported
from
Cardiff, Wales
@virginmedia It wasn’t my mobile service that was suspended it was my virgin media broadband that was suspended for £12
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Matthew Swindlehurst
(@MJSwindlehurst) reported
from
Cardiff, Wales
@jordanjaylam @virginmedia @richardbranson I am experiencing the same problem Jordan. Pay £3 a month extra for boosters that don’t work, as well as WiFi that doesn’t connect to all the rooms, liberty! Hope your problem gets resolved soon.
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Simon Evans
(@SimonLemons47) reported
from
Cardiff, Wales
@peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rupi💙
(@bob9best) reported
@virginmedia service issues in WD3. Lots of drop offs recently. Not impressed!
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CroNuts
(@MaxiSchreck) reported
@virginmedia hi! We've been having broadband issues since last week in the L18 area. Did all the troubleshooting, can someone help? We're both WFH so would be great to get this sorted
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chloe bailey
(@chloelizbailey) reported
@virginmedia And how do I put in a complaint about the women I spoke with today?
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Rishi Sunak (Nat Nollid) Parody
(@RishiSunakUKPM) reported
@virginmedia No one contacted-also broadband never used to drop from devices like it does now #customerexperience
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Johnny aged 5
(@badgerPM) reported
Multiple times, still keeps dropping out. Disconnects from connected devices multiple times a day and we have to reboot router and add it again to devices to resolve. Customer services @virginmedia just tries to sell me boosters when it has worked without issues for over a year
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Kirsten
(@KirstenB91) reported
@virginmedia My router/modem has started making a clicking noise. Can you help please?
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tracy
(@shelia2107) reported
@virginmedia hi.u did some work in my area last week,ever since theres a red light on my router,not green. Still Works,no issues but whys it red now?
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Thomas Robinson
(@tryrobbo) reported
@virginmedia Any updates on this, @virginmedia ? It's still broken :-(
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Em🦒⟭⟬
(@EmzoLangford) reported
@virginmedia your trash absolutely trash. Wi-Fi isn’t working and you think more Wi-Fi poles is going to solve these issues. Your wrong get rid of them. All I want to do is play cod but clearly I can’t your absolute *************** 😡😡
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Mel Townson
(@TownsonMel) reported
@rogerkline @virginmedia They have broken the Voluntary code of practice on Broadband Speeds and just tell you that you cant get out of your package....