Virgin Media Outage Report in Ringland, Newport, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Clevedon, Blaina, Cwmbran, Newport and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Clevedon |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Blaina |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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Hannah Hall
(@HanneRuthHall) reported
from
Cardiff, Wales
@virginmedia wow your customer services aren't geared up for this at all are they? Almost a year on in virtual service, no phone service, only web chat. It took from 2pm yesterday to 9am today to get a response from customer services who couldn't help anyhow! Bang goes retention!
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rancid insane 🤪
(@rancid_insane) reported
from
Newport, Wales
@TheRealHavokHD @virginmedia Not at the moment mate but I'm looking at when BT & Vodaphone hit the area, if its this year then it'll be a switch Also think I'll go around all the neighbours etc telling them about issues etc advise them to do the same. I'll make flyers with my ThinkBroadband trends on 😡
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia Husband can’t sign in off PC... any issues ??
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Manu
(@StrombolyS) reported
from
Cardiff, Wales
@virginmedia Hi, please could you give us a hand? We are having daily problems with internet provided by you. Today it’s even worse than normal. We have important training online tomorrow and we need to have good broadband. We don’t want to go to another company but to work
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
St. Julians, Wales
@virginmedia I’m still unable to get a decent Wi-fi signal at the back of the house.
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rancid insane 🤪
(@rancid_insane) reported
from
Newport, Wales
@Ajaxia_ @virginmedia Just waiting for a few upgrades in area. Just disappointed with service especially having all the proof
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia down again Cardiff, meant to have a lecture at 7, which isn't looking likely
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Nigsy
(@TheRealNigsy) reported
from
Newport, Wales
@virginmedia seem to be having issues in Newport area anyone else effected or do we put it down to the bad weather?
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Steven Williams
(@MagicSteve28) reported
from
Cardiff, Wales
@virginmedia Hi, I need to cancel a new order but can’t get through by phone are you able to help?
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Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia another 5 days waiting for a call back .. and this was after my case had been ‘elevated’ and a promise for all to be sorted on a Friday - more broken promises / what do you suggest now ? Just leave after 22 years ? @MartinSLewis @WhichUK - all details being recorded
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Leigh Rowland
(@LRLettings) reported
from
Pontnewydd, Wales
@virginmedia I know we are going around in circles here but I have spent 4 hours on instant messenger with you guys...its pointless...u cant help me out...they lied to me, what a complete and utter flawed process..thanku for responding but this is also a waste of my time...
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Nige ⚡
(@niamunna1) reported
from
Newport, Wales
@virginmedia 2 full internet outages today whilst teaching lessons from home. Shockingly unreliable service.
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Shawsy-mufc
(@shawsy26) reported
from
Alway, Wales
@virginmedia Yes should be no problem
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
@virginmedia why is the ufc ppv not working?
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Leigh Rowland
(@LRLettings) reported
from
Pontnewydd, Wales
@virginmedia my booster did not turn up again today although live chat said it was scheduled, this 2 hours on the phone and 1.5 on live chat, booster should have been with me on the 21st Jan...I need some help please
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke
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David Sinclair
(@Cardiff_Dave) reported
from
Cardiff, Wales
Hi @virginmedia - can you DM me? Waited weeks 4 no reply, phoned 38m wait & the 1 time I get through I got cut off, no1 phones back,trying to cancel. Website is awful for contact. Would actually like to resolve issues if poss - just need some1 to call me! Thank you in advance.
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rancid insane 🤪
(@rancid_insane) reported
from
Newport, Wales
@virginmedia Still having issues 😪 Its hopefully getting fixed Monday but would really like to speak to your complaints department
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MH 🏴🏳️🌈🇪🇺 #yescymru
(@cymboi) reported
from
Victoria, Wales
@virginmedia 🙄 isn’t that just a lazy way of doing tech support. When I worked for you going back a few years, we were very customer focused!!
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Richard Platts
(@RichardPlatts1) reported
from
Cardiff, Wales
@virginmedia why after 3 days of attempting contact to resolve an issue do you see fit to disconnect my call prior to resolution? Your website assistance is not equipped to deal with this.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marek
(@passanoir) reported
@virginmedia been trying to order Intelligent WiFi Plus service for the past 6 months and I can't, can someone explain why?
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gareth wright
(@gazzawright1986) reported
@virginmedia Yes doesn't work
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Hus
(@HusAli7) reported
@virginmedia hello.. it seems your intermittent speed issues have come back again.. is there a priority 3 in the EN1 area? As ive done all test and reset device
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Smooth Fuego 🇯🇲🇺🇸
(@smoothfuego1) reported
@PreciousGNSD @UncoolTimi Looool it’s not the actual virgin media internet it’s the router they give you which is terrible you need to get a separate one (that’s what I did) I now get 400mbps as opposed to the top 10mbps (really 6) I get from others
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RhiLou32 👑
(@RhiLou32) reported
Well, @virginmedia is showing no issues in my area, but my internet connection seems to have vanished entirely. Still able to connect to my router /local network with no issues, but no internet access at all. It's too warm to be stuck with no entertainment all night!
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beverley lowry
(@kinkymissb) reported
@virginmedia wont offer package thats cost effective to me because Im existing customer. Actually no offer at all 4 retention. Have new OFFER £37. I’m paying £51, they increasing my contract by £3 this yr. I want to drop a service but that increases price by £20! Not good Virgin!
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D Ken
(@Dkennnnnnnnnn) reported
@virginmedia how do I actually get to speak to someone who can help me??? Now transferred 3 times and still no joy!! Crap customer service!! If someone can message me and help that would be appreciated!!
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jen chandler
(@jennychandler00) reported
@virginmedia our wifi is not working and hasn’t been for days. Can you please help? We’ve been trying to get through to you on the phone but it keeps hanging up
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The Perturbed Mole
(@PerturbedMole) reported
Never choose @virginmedia for your broadband. The amount of money I’ve lost as a self employed person with internet that doesn’t work. And it’s never fixed.
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RhiLou32 👑
(@RhiLou32) reported
@virginmedia Yellow power light only. All devices (three phones, a tablet, and a desktop PC) are connected to the router, but have no internet access, so it's not an issue with the device. Rebooted the hub. Nothing. No outages reported in my area on the Virgin site.