Virgin Media Outage Report in Ringland, Newport, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ringland, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ringland, Newport, Wales
The most recent Virgin Media outage reports came from the following cities: Newport, Cardiff, Cwmbran, Clevedon and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cwmbran |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ringland, Wales
Latest outage, problems and issue reports in Ringland and nearby locations:
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Chrisitv They've got a duplicate account in CAPITALS @VIRGINMEDIA not helping. Stupid wuckfits all of em
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Andy Ferries
(@FerriesAndy) reported
from
Cardiff, Wales
@virginmedia who do I call to sort my internet issues. Work and homeschooling is hard without internet! Diagnostic tools online are not sorting the problem
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia I feel for you, if @O2 and @virginmedia do merge, I'm leaving at the earliest opportunity. @virginmedia leave me a little cold and with no confidence as a customer.
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𝐉𝐚𝐬𝐩𝐞𝐫 𝐃𝐨𝐦𝐦𝐞𝐭𝐭
(@JasperDommett) reported
from
Cardiff, Wales
@JohnsonGaza @virginmedia @VirginMediaCC @VMSolutions_ Having the same problem 😒
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Big Dog
(@BigDogWrestler) reported
from
Newport, Wales
@Annabanana8008 @virginmedia @O2 Good luck to you and don't take any sh*t, you should be fully compensated for the absolute inconvenience. We had a little problem with our provider and they where excellent, understood the issue and before we asked they compensated us.
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia WiFi across house very slow. The internet access was tested with cable ached to router. Internet speed good but Unable to open 2 government website WiFi signal around house was poor 5 recorded during Speedtests. Restarted Router x2. Turn off PC firewall. Still websites not work
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
My neighbour has the same issues. @virginmedia
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Sam Harrison
(@SammyHarrison89) reported
from
Cardiff, Wales
@disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.
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The Lansdowne
(@Thelansdownepub) reported
from
Cardiff, Wales
Phoned @virginmedia to see what they can do about a payment holiday since we are forced to remain closed for the foreseeable and obviously not using any of our broadband services. They offered a discount of half a months bill. Wow. The worst company we have spoken to so far 😰
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@Anthony1981Feb @westdigitaled @virginmedia I'm off down the pub
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Claire Perks
(@perkie7) reported
from
Cardiff, Wales
@virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@TwitterSupport This account @VIRGINMEDIA is making out it's @virginmedia and causing a **** up. Do the right thing and laser beam their house. 👍 You have my permission.
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Debbie Wharton
(@DebbieWharton) reported
from
Cardiff, Wales
@WillHayCardiff @virginmedia Same here, it’s awful. We can’t get hold of them and the website complaints section isn’t much help either!
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Roger Perks
(@perks18) reported
from
Cardiff, Wales
@virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!
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Joshua Watson
(@josh_wats09123) reported
from
Dinas Powys, Wales
@TCoxSODMG @virginmedia Test it on your phone gaming consoles always show slower download speeds but it wouldn’t be that slow 😂
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saul
(@SAULYD_) reported
from
Newport, Wales
@virginmedia I cannot stress how ****** bollox your internet is. Honestly 1G would be 10x faster than your ****
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Sophie Giltinan
(@sophiegiltinan) reported
from
Avonmouth, England
Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.
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Jon Capistrano
(@JonWillCap) reported
from
Penarth, Wales
Virgin media went down because China is secretly building 6G towers accross the UK
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StevenNott
(@StevenNott) reported
from
Cwmbran Central, Wales
@virginmedia Thanks for the response and your patience. Yes, the TV is doing the same today but not as bad.
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Ben Lloyd 🔰
(@BenLloyd91) reported
from
Cardiff, Wales
@RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jo - Citizen Of Somewhere 🌈
(@LifeInTheLaw1) reported
@virginmedia You phone lines are not working at all!!!!
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Lynn Godsall
(@GodsallLynn) reported
@virginmedia can’t get through please help. Your customer service agent was supposed to call with daily update but hasn’t. Got cut off this morning and now can’t get through. Please help critical worker unable to work!!
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jwheatley
(@jwheatley1) reported
@virginmedia There is an outage in the area, you have an automatic response “we apologise and we know what the fault is and our engineers are working on it”. The same message for the last 4 days. What is happening? my wife and I cannot do our jobs without the internet or home school!!!!
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Helen Campbell
(@HelenCa09717782) reported
@virginmedia No issue with my devices as I’ve received other emails from virgin regarding updating marketing preferences just this past few days.
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victor 🚨🆘
(@bnktopyro) reported
@MNEK @virginmedia Their customer service is an absolute shite!! I'm just about to finish my contract with them and moving elsewhere. Would recommend you to do the same
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Danny Cockton #168
(@CocktonDanny) reported
@virginmedia No I had a call with someone weeks ago & I was told I would get a call back the followong day. Still waiting. In case you’re wondering, the virgin landline doesn’t work. That’s just one issue.
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Heeyeon Chloe Cho
(@heeyoni94) reported
@virginmedia I'm wondering how, you checking the same postcode is going to be different from me doing the same? Unless it's a different system? As I said, I've done this already and it's come up with no issues. I don't particularly want to publically tweet my full postcode.
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The Circle Planner
(@CirclePlanner) reported
@virginmedia Awful....plus an engineer was booked to come on Friday and no on turned up🙃 it says there are no issues in my area.
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Nick Else
(@ThatNickElse) reported
@virginmedia Not happy with the service, just renewed the 200mbps broadband and currently getting 10mbps down and up, I have to reboot the router 3 or 4 times a day to get it to even function. Tried calling and it is a constant engaged tone, what can be done as I am WFH.
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Hadi🇩🇿
(@thfchadz) reported
Virgin media fix your ****