Virgin Media Outage Report in Ringland, Newport, Wales

Problems in the last 24 hours in Ringland, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringland, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Ringland, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Newport, Portishead, Cwmbran, Clevedon, and Blackwood.

City	Problem Type	Report Time
Cardiff	Wi-fi	10 hours ago
Cardiff	TV	10 hours ago
Cardiff	Internet	10 hours ago
Newport	Internet	1 day ago
Newport	Internet	2 days ago
Portishead	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ringland, Wales

Latest outage, problems and issue reports in Ringland and nearby locations:

• 
  andy lanyon (@andylance1977) reported 1 minute ago from Newport, Wales

  @virginmedia TV down in Newport, Gwent area. Has been for a while. Any idea when it's back on please?

• 
  andrew edwards (@andyedwards34) reported 3 minutes ago from Newport, Wales

  @virginmedia It wasn’t an email it was a text message I have reported it and they are aware of it if it’s nothing to do with a data breach how do they know my service provider, mobile number and day the bill is supposed to be paid?

• 
  Sioned Wyn 💛 (@sioden) reported 3 minutes ago from Cardiff, Wales

  @virginmedia Yes this is the form I’ve been filling in. Twice. And I’ve never received the returns package to be able to return the kit. Will it be different this time?!

• 
  Adam Lee (@AdamLee2011) reported 5 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

• 
  Emma Ions (@emmalouise_ions) reported 10 minutes ago from Cardiff, Wales

  @Nett13y @virginmedia It’s always internet we’ve had a issue with TV has been fine. Shocking service.

• 
  Louise Dare (@lou_dare) reported 12 minutes ago from Ringland, Wales

  @virginmedia any problems in the Np19 area.. can’t get BT sport and quite a few other channels on.. I’ve done the usual.. turned off reset etc

• 
  St.Ives.Great.White (@pops_74) reported 23 minutes ago from Cardiff, Wales

  @virginmedia my virgin go app has t worked for a few days. Help me sort it as I use it to watch the sport.

• 
  andrew edwards (@andyedwards34) reported 25 minutes ago from Newport, Wales

  @virginmedia can you tell me who I need to escalate the issue I have regarding my data being breached again for the second time in around 18 months I have spoken to customer services who have confirmed you are aware and investigating?????

• 
  Johnathan Williams (@WildthingJ74) reported 27 minutes ago from Cardiff, Wales

  @emmalouise_ions @virginmedia @skytv They won't even want to talk to customers. Had same recorded message fobbing you off to the site even though that doesn't help with what I need

• 
  andrew edwards (@andyedwards34) reported 29 minutes ago from Newport, Wales

  @virginmedia Received a text message with a link saying that my bill had not been paid and update my details checked my bank and paid that day customer services confirmed this also this is the second time this has happened why does my information keep getting breached?

• 
  Siôn Edwards 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@Sionedwards) reported 29 minutes ago from Cardiff, Wales

  ....and now that I’m led to wonder if I might get better service elsewhere re internet provider, can anybody advise on their experience of quitting @virginmedia ?

• 
  Emma Ions (@emmalouise_ions) reported 44 minutes ago from Cardiff, Wales

  Good Morning @virginmedia please can you kindly contact me DM or send me your complaints email address please awful service at customer service. #notahqppycustomer

• 
  David Tibbs (@tibbo133no) reported 45 minutes ago from Cardiff, Wales

  @virginmedia whats happening with BT Sports, not working and we pay enough to watch this as it is?

• 
  Phillip Nifield (@NifieldPhillip) reported 46 minutes ago from Cardiff, Wales

  @virginmedia Have you got a problem with your services tonight- loads of channels inc BBC 101, Channel 4, BT Sport,Sky, most ofSky Sports etc not working -error code V53 What’s happening?

• 
  andrew edwards (@andyedwards34) reported 47 minutes ago from Newport, Wales

  @virginmedia I understand that but if it’s not related to virgin how did they get my service provider and date payment is due,customer services are aware of this,as a service provider have you informed potential victims that this has happened?

• 
  Sioned Wyn 💛 (@sioden) reported 48 minutes ago from Cardiff, Wales

  @virginmedia I’m trying to return equipment to you. I’ve filled out the form you sent to me twice and twice I’ve had an email and text to say that my return package has been sent to me. But I’ve never received it. Is there a problem with the service?

• 
  Lee Smith/DJ Leekee (@djleekee) reported 49 minutes ago from Cardiff, Wales

  Anyone else having @virginmedia issues in Cf11? Tv and broadband not working! Everything has been rebooted but no improvement. #virginmedia

• 
  EyeBallPaul (@Brad7Harrington) reported 53 minutes ago from Cardiff, Wales

  @virginmedia sort your WiFi out for **** sake 😭😭

• 
  Mr Bowe - Abbeywood CS (@ABoweACS) reported 55 minutes ago from Newport, Wales

  @virginmedia we're in a firebreak lockdown! it's miserable outside! the only positive thing about today is the @BritishBakeOff and your TV service goes down.. Get your act together mun!

• 
  Emma Ions (@emmalouise_ions) reported 55 minutes ago from Cardiff, Wales

  @Nett13y @virginmedia Hi. No never spoke to anyone. Gone to BT.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Auld (@badassscotsman) reported 36 seconds ago from Dundee, Scotland

  @FightbackVirgin @virginmedia We have all been in touch with citizens advice and were told to speak to a ombudsman about the problems

• 
  adam hankinson (@HankinsonAdam) reported 52 seconds ago from Ashton-under-Lyne, England

  @virginmedia never answer the phone when u have a problem which is causing me issues with my heating as the WiFi box has stopped working

• 
  Karen Reekie (@catskidschaos) reported 5 minutes ago from Richmond, England

  @virginmedia the internet is still out, lots of people complaining. You’ve lied and denied and your customer services have been slack at best. I’ve now had to pay for extra data on my phone to be able to work and function. Can we claim compensation @Ofcom #virginmedia

• 
  matt coyde (@CoydeMatt) reported 5 minutes ago from Kingston upon Thames, England

  @virginmedia Maybe they could fix the broadband in my area whilst they are at it

• 
  michelle stone (@mich1749) reported 9 minutes ago from Merton, England

  @virginmedia No one could help me so I cancelled! I give up

• 
  Vanisha (@lifeofvanisha) reported 12 minutes ago from Enfield Lock, England

  Oh come on @virginmedia my internet is ridiculously slow and I'm on the biggest package you guys offer

• 
  Karen Reekie (@catskidschaos) reported 15 minutes ago from Richmond, England

  If you have @virginmedia broadband and have been having issues the past 24-48 hours and have found their customer services less than helpful then it might be worth a complaint to @Ofcom I’ve just filled a form in. We are now paying for data due to lack of broadband service

• 
  Ratman 🏍️⚽🇬🇧🇪🇺❄️ (@Ratman46) reported 19 minutes ago from Broxbourne District, England

  So I'll be leaving #virginmedia soon as they're only interested in new customers and are not prepared to look at the package I'm on. Hello #SkyQ it's been many years since I've used your service. Hope you look after your loyal customers...

• 
  Peter (@pmobsligo) reported 20 minutes ago from Dublin City, Leinster

  @p_burnzzz @pauldonaldillon @irishfabian @NUJofficial @rte Agree - if they were all removed RTE would still have financial issues. If it’s like the rest of the public sector, salaries are probably 40% higher than equivalents in Virgin Media, Communicorp, etc.

• 
  Phil Swallow Photography (@philswallowpics) reported 21 minutes ago from Croydon, England

  @vmbusiness Virgin Media outage in my area for 5 hours, fix due in another 7 hours. Staff on the phone are hopeless. Need to do better guys, I’m running a business here