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Virgin Media outages and service status in Clevedon, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 34 outage signals in the last 24 hours around Clevedon, including 34 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 6:14 PM GMT+1.
  • 48% TV (48%)
  • 29% Internet (29%)
  • 11% Wi-fi (11%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Clevedon come from postal codes BS21 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Clevedon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clevedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Clevedon, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Newport, Clevedon, Weston-super-Mare, and Portishead.

CityProblem TypeReport Time
Bristol Internet 9 hours ago
Bristol Total Blackout 10 hours ago
Newport TV 11 hours ago
Bristol TV 13 hours ago
Newport TV 14 hours ago
Bristol TV 14 hours ago

Nearby cities with recent reports

Bristol

32 recent signals

9 hours ago
Newport

7 recent signals

11 hours ago
Weston-super-Mare

2 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clevedon, England

Latest outage, problems and issue reports in Clevedon and nearby locations:

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

  • cymboi
    MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia @O2 Talking to a cmsr service rep at the mo, absolutely crap!!

  • DigitalJonathan
    Jonathan (@DigitalJonathan) reported from Bristol, England

    Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks

  • Andrea_Buffery
    Andrea Buffery (@Andrea_Buffery) reported from Bristol, England

    @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

  • ruthcottz
    Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England

    @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

  • thisisryanc
    Ryan Carrington (@thisisryanc) reported from Bristol, England

    @virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.

  • LOCKLEYHOBSON
    Richard J. Lockley-Hobson (@LOCKLEYHOBSON) reported from Bristol, England

    @virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …

  • peterrobey
    Peter Robey (@peterrobey) reported from Risca, Wales

    @playzone1000 @virginmedia Had exactly the same experience! Has to be the worst customer service experience ever!

  • derbypascal
    Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia The service checker just says its down but doesn't tell me what's going on.

  • andylance1977
    andy lanyon (@andylance1977) reported from Newport, Wales

    @virginmedia why does it seem impossible to sort my TV and WiFi out? My partner has been phoning up on and off for a year or more about poor signal, not being able to use catch and apps and general poor service. Just get fobbed off.] Is this how you treat all customers?

  • lou_dare
    Louise Dare (@lou_dare) reported from Ringland, Wales

    @virginmedia we are having issues NP19 we’ve rebooted and checked wires.. been on and off now for few weeks. What’s going on please ??

  • mantha_1976
    Sam Sims (@mantha_1976) reported from Newport, Wales

    Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

  • leedumble
    Lee (@leedumble) reported from Avonmouth, England

    @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

  • fin_father
    Dave T (@fin_father) reported from Weston-super-Mare, England

    @thewson72 @virginmedia Great when on. So much faster than anyone else. But useless service when it’s down.

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

  • TerryLeannepri1
    leanne (@TerryLeannepri1) reported from Avonmouth, England

    @virginmedia what is going on with the broadband as it's down again and I can't ring 150 from my landline as it's coming up that the number hasn't been recognised

  • jamesmjharrison
    James Harrison (@jamesmjharrison) reported from Bristol, England

    @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ca33ieKins
    Caz (@Ca33ieKins) reported

    @virginmedia @docrussjackson Ha! @virginmedia never issues compensation for outtages. Laughable.

  • Lisa19576
    Lisa Midds (@Lisa19576) reported

    @virginmedia my TiVo box isn't working. Working fine until 11am when started glitching then went off. Ive rebooted several times & keeps saying "channel is not authorised please contact virgin media" Ive been trying to get through & been on hold for nearly 2hrs . Help Pls 😭

  • EnglishBob714
    English Bob 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EnglishBob714) reported

    @virginmedia @5IMON_ Send messages to those affected, and provide the service you are actually paid for!!

  • Roberto_Gadgio
    Will.i.am.not (@Roberto_Gadgio) reported

    Anyone else having issues with Virgin Media TV and Broadband today (pixelated screen and intermittent sound)? Online news outlats reporting thousands in the UK affected.

  • JaneCommon
    Jane Common (@JaneCommon) reported

    @virginmedia Oh I have just spent half an hour turning things on and off trying to fix it!

  • Bev2810
    Bev Terry 🏆🏆🏆🏆🏆🏆 (@Bev2810) reported

    @virginmedia Can’t even report loss of service or call in phone line takes you round a merry go round with your robot

  • markburgess1984
    Mark Burgess (@markburgess1984) reported

    @virginmedia are we getting compensation for it being down all day

  • EdenGreg
    Greg Eden (@EdenGreg) reported

    @virginmedia Why do you State all equipment is working when it's NOT😡 SICK & tired of unplugging my equipment because you ststes everything is working in the App Disgusting paying for TV service & Not getting it

  • AngeSpark
    Angela Spark (@AngeSpark) reported

    @virginmedia you seem to have lost your signal on the TV and when you change channels it retains the channel before so this is massive knitting on the screen with bits of different programs then it cleared for awhile and then it came back on certain channels.

  • philip_mcneill
    Philip McNeill (@philip_mcneill) reported

    @virginmedia @docrussjackson As long as the contract reflects the reality that Internet etc is now a neo-human right and the compensation must reflect outage or it’s an unfair contract.