Virgin Media Outage Report in Clevedon, North Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Clevedon come from postal codes BS21.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Clevedon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clevedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Clevedon, North Somerset, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Cardiff, Clevedon, Newport and Weston-super-Mare.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Cardiff |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clevedon, England
Latest outage, problems and issue reports in Clevedon and nearby locations:
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
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Ian Rawlings
(@IanRawlings2) reported
from
Newport, Wales
Got to love @virginmedia, having spent 1 hour 15 minutes on the phone waiting to speak to someone in their technical service, finally get through to be told they close in 15 minutes nothing they can do 😳 on the WiFi black spots better off getting something from Amazon 🤬🤯
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.
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Lucy Footer
(@LucyFooter) reported
from
Bristol, England
@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia That status page states there are no issues, the issues are apparently the walls in my house and my neighbours electrics even though it's been fine for the last 18 months
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Dan Mitchell
(@dmitchell1975) reported
from
Cardiff, Wales
@virginmedia problems all day with BB. Have rung twice, been cut off when call was transferring. Working from home is challenging today!!
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James Clark
(@James76clark) reported
from
Cardiff, Wales
@virginmedia Having text the number you gave me, they referred me back to the technical phone number as they cannot help! So, let’s get back on the phone for the 3rd hour, in the hope I don’t get cut off, again! #shambles
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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Alison Crichton
(@AlisonCrichton) reported
from
Nailsea, England
@virginmedia Done all that messaging service was useless.
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Anyone else having picture problems with the boxing on sky sports box office via @virginmedia
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bert33uk
(@bert33uk) reported
from
Cardiff, Wales
@bluebirdchapo @WezTucker @virginmedia Don’t try Bt worst in the world for internet I’ve had it twice when I moved. Internet wouldn’t pull your hat off absolute shite they actually gave me compensation. plus all these newish companies offering great deals are shite as they all use Bt lines.
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
Newport, Wales
@virginmedia your customer support is absolutely crap!! Spoke to Salim who was just as useful as an ashtray on a motorcycle!!
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
Victoria, Wales
@virginmedia The Wi-fi is rubbish, slow and crap service up stairs. Often I have to connect to extenders. It’s a two story average house. Your routers are rubbish. The older ones were much better!!
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James Clark
(@James76clark) reported
from
Cardiff, Wales
Trying to get through to @virginmedia for an hour, only to then be cut off once being transferred! Poor show! Desperate to speak to someone as we have had our cables cut by resurfacing works!! 😡😡
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
from
Victoria, Wales
@virginmedia I’m trying to connect to my own and it won’t! They’re the worst piece of equipment you e ever supplied. The previous one was better!
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
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NurulAmir
(@NurulAmir3) reported
from
Bristol, England
Unprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.
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ʇǝʇ🖤
(@TetDavis) reported
from
Cardiff, Wales
Pay £25 to watch the boxing and its freezing and stopping ever few minutes!? @virginmedia this is **** #JoshuaPulev
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Stacey J Hubbard 🐧
(@staceyjhubbard) reported
from
Cardiff, Wales
@virginmedia I followed the steps there is nothing wrong with the equipment and it doesn't list anything wrong in the area however at the times it goes down other people with virgin in the area who I know also experience the same issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@Bob32037301) reported
@DocMartin59 @virginmedia Fully agree, there customer service use to be one of the best, now it’s probably the worst out of the major suppliers. If you can get @Hyperoptic switch to them, been hearing great things about there broadband, shame they not in my area otherwise I would have switched yrs ago
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Michelle Garrett
(@Mipandme) reported
@virginmedia Hello, this was done online via the movers bot. I waited 7 hours and was never transferred. I move house in 2 weeks, how am I supposed to book this in? Please help.
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Jason Peter Bell 🇬🇧🇮🇪
(@JayPBell) reported
@virginmedia Awful so disappointed
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Judith M
(@MontyJude123) reported
Please can anyone help @virginmedia ? We are trying to watch on demand and it’s starts up and then says unavailable check settings. Our internet is working. Thank you.
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Jay Warda ⚢BLM🏳️🌈
(@jay_warda) reported
@virginmedia Not reliable, buffering crap
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Trevor Brahney
(@TrevorBrahney) reported
@virginmedia If this is your most reliable then it must have been crap before. I have to use my data when I'm sat 2 mts away from the router!! Terrible product, no customer service either, all online chat who take a day or so to reply so you miss the message.
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Bob
(@Bob32037301) reported
@jeg1972 @ryanmbrammer @virginmedia Yea a lot of people say run your own router, but we shouldn’t have to considering they advertise that they have great Wi-Fi which they don’t, I understand your happy with what you pay but I bet you any money when you come to renew they will charge you more then a new customer
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James Pickett
(@jfpickett) reported
@virginmedia I had 10 years of good service, but now when I need it most, the speeds are appalling. Paying a premium for 200Mbit and often getting 5-10mbit, which is not making work or play easy. Out of contract now and looking at other suppliers seriously for the first time.
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RawTrak
(@Scotty_Simpson) reported
@virginmedia I get a better signal on mobile data.
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Cookies64 + Oreo 😻
(@Cookies641) reported
@Matt65786661 @MichaelMaltby14 @virginmedia I've been with them for near on 20yrs and I agree with you, I've always been happy with them.....until NOW. Maybe it's the increased in demand with the pandemic, but WiFi has been awful over the last 6 months and can't speak to anyone....very frustrating!