Virgin Media

Virgin Media Outage Report in Clevedon, North Somerset, England

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The latest reports from users having issues in Clevedon come from postal codes BS21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Clevedon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clevedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Clevedon, North Somerset, England 03/28/2024 19:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Clevedon, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Newport, Cardiff, Weston-super-Mare and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomBristol E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clevedon, England

Latest outage, problems and issue reports in Clevedon and nearby locations:

  • edmorrispt Ed Morris (@edmorrispt) reported from Cardiff, Wales

    Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me

  • welshcuriosity Jordan (@welshcuriosity) reported from Cardiff, Wales

    Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space

  • Paulyb65 Paul Burnell (@Paulyb65) reported from Cardiff, Wales

    @virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!

  • ivinsp Paul Ivins 🏴󠁧󠁢󠁷󠁬󠁳󠁿 ♎ 💙🏳️‍🌈 🏳️‍⚧️ 🇪🇺 (@ivinsp) reported from Cardiff, Wales

    @richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT

  • Superstan_92 J Stan (@Superstan_92) reported from Bristol, England

    @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia @Dionne96310374 We weren’t offered that when ours went down

  • Welsh_Saint14 Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.

  • cymboi MH 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈🇪🇺 #yescymru (@cymboi) reported from St. Julians, Wales

    @virginmedia On hard wired, approx 250mbs out of 350mbs. It’s a hub 4 with new connectors added and bits of cable, but again I’m having to call support to see why our intellipods aren’t working.

  • behnazakhgar Behnaz (@behnazakhgar) reported from Cardiff, Wales

    @virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.

  • dave_backwell David Lloyd (@dave_backwell) reported from Backwell, England

    She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

  • Justine_F1 Justine (@Justine_F1) reported from Cardiff, Wales

    @virginmedia Looking for an update for the CF3 outage.. Channels have been off over 6 hours now Telephone too. Please advise

  • dodo1960 squeaks (@dodo1960) reported from Cardiff, Wales

    It would be easier to get blood out of a stone that get password help from #virginmedia

  • dave_backwell David Lloyd (@dave_backwell) reported from Backwell, England

    Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

  • mantha_1976 Sam Sims (@mantha_1976) reported from Newport, Wales

    Internet not working, virgin media service status page not working @virginmedia shall I assume it's not fricking working and it might be repaired this century

  • carolgladwin Carol Gladwin (@carolgladwin) reported from Nailsea, England

    @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

  • 555Husker MarcB (@555Husker) reported from Cardiff, Wales

    @virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.

  • philscully 𝗣S. (@philscully) reported from Cardiff, Wales

    @virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Carolinefizzy1 Caroline (@Carolinefizzy1) reported

    @virginmedia Customer service and engineer bookings didn't know anything to help, but would fill a form in and someone would call me, but didn't know who or when.

  • TheLizAinslie Liz Ainslie (@TheLizAinslie) reported

    @virginmedia So your normal number where no one seems to help and hang up on us when we ask to speak to a manager as per the escalation info on your website? I'm asking for the number of someone who can actually help, please.

  • Ryanpowell666 Ryan (@Ryanpowell666) reported

    @virginmedia @Markpow89sfc No I was not! Been waiting for a call back from the complaints team now for over a week. Absolutely awful customer service

  • KellyLMound Kelly Louise Mound (@KellyLMound) reported

    Dearest @virginmedia @btsport why has my virgin box crashed BOTH @btsportmotogp weekends??? Is there an issue recording it? No problems any other time but two races this year and both times our box has crashed. We literally pay extra JUST for the GP!!!!

  • RachAHall Rachel Hall (@RachAHall) reported

    @virginmedia hey- we’ve been having intermittent internet issues since Friday. Every time I try to report it- the web site tells me the check my equipment & check back in 24hrs. KT8

  • RLM789 rlm (@RLM789) reported

    @virginmedia My complaint was sent to the manager so regardless of where Martin is, the manager was meant to contact me. Look into my complaint and get in contact. This is unacceptable service

  • bunsey73 Nigel Turner (@bunsey73) reported

    @virginmedia Hi. Webmail doesn’t work at all. I never use it but the last email from it is dated 2020. How do I find out my webmail password? I’ve just reset it again and the Mac email account still says it doesn’t recognise it

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia You don't need to!! Your customer team does. You need to pass this on so it is investigated internally. It is off the scale appalling. You will lose thousands of customers from this. I would be one but you are ignoring me on WhatsApp!!!

  • rickygjohn rich johnson (@rickygjohn) reported

    @virginmedia I have tried but your IVR just goes to a dead end and the web link to amend the visit is broken. Could you take some ownership of this as the self service system is not working ?

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia I assume you are investigating this now and finding someone to help me?