Virgin Media

Virgin Media Outage Report in Clevedon, North Somerset, England

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The latest reports from users having issues in Clevedon come from postal codes BS21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Clevedon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clevedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Clevedon, North Somerset, England 11/13/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (42%)

    Internet (42%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Clevedon, North Somerset, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Cardiff, Weston-super-Mare, Newport and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol E-mail
United KingdomBristol Total Blackout
United KingdomCardiff Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Clevedon, England

Latest outage, problems and issue reports in Clevedon and nearby locations:

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    @virginmedia Business... Was told before our forced upgrade because we had been with you for years... we were out of contract so you dodnt have to honour anything.. we upgrade.. still shit

  • slim3110 Emma Giles (@slim3110) reported from Cardiff, Wales

    @virginmedia my mum left in May and she’s had three bulls since then can’t get online as her account number is no longer recognised can you help pls

  • RPagey Richad Page (@RPagey) reported from Beechwood, Wales

    @virginmedia hey there been trying to get in contact with your complaints team for over an hour now regarding a second breach of data protection. After being in hold numerous times and then cut off can you give me any ideas how to contact them regarding this data protection issue

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    OMG forever having internet issues with #virginmedia even have my own direct line to an engineer.

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help

  • OrdinryGirl1987 OrdinaryGirl (@OrdinryGirl1987) reported from Cardiff, Wales

    @virginmedia new broadband routers now working, speeds dropped massively when I can get internet, tried for 14 minutes to get through to your customer service (being charged thanks for that) and can’t get access to my account as your team registered my email address wrong. Help!

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    @virginmedia Still not working... 3 days.. wont hold my breath

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia Both wired and not, advised to turn off and back on, diagnostics checked at your end, engineer visit, resulted in all new v6 boxes (x2) and a new internet hub also internal wiring checked and re-connected. Issue seemed to be resolved for a while but after then goes off altogether

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    Thanks @vmbusiness & @vmbusinesshelp We are rolling on to day 6... with no service... And no call backs... Thanks for being you

  • ObsrvntPheasant Chris Roberts (@ObsrvntPheasant) reported from Cardiff, Wales

    @virginmedia Yes, I understand that. But after signing up to SMS updates four times via two methods, I’d expect to at least be receiving texts telling me that the fix times have been pushed back.

  • WynfordE Wyn Emanuel (@WynfordE) reported from Cardiff, Wales

    As my @virginmedia bill is now creeping up towads 130pcm I called to cancel or negotiate. A small discount was offered. I was surprised how little effort was made to retain a customer. (‘OK, thank you for calling’). So I’ll have to switch.

  • RebekahMorriss 🌈Rebekah Rhian🦄 (@RebekahMorriss) reported from Bristol, England

    @gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia sadly having to post again. Home broadband down again. Your service is so unreliable it is useless. U have failed to provide a reliable broadband service and remain in breach of contract.

  • pops_74 St.Ives.Great.White (@pops_74) reported from Cardiff, Wales

    @liammorris91 @PedMeisterYT @virginmedia Same as mine. 200 next to the router and every step I take I lose about 40. Once im@in my kitchen literally 6 steps down the hall it’s know to go to 4g

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia long wait times 40+ minutes and no fix just another que and a recorded message that will be charged by ‘Virgin Gadget Rescue Team’!. Virgin sets new standards in Customer Service.

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia It’s been going on for months, I have had all new boxes and hub but it still goes down. I have been told to keep my local engineer up to date. There is nothing the help desk can do we have tried everything

  • KenTrowbridge3 Ken Trowbridge (@KenTrowbridge3) reported from Bristol, England

    @virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!

  • DigitalJonathan Jonathan Phillips, Esq. (@DigitalJonathan) reported from Bristol, England

    @virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Specialedhead onlyme (@Specialedhead) reported

    @virginmedia any ideas why I’m getting a connection not working error in CV2 on the TV? Tried a reboot still nothing twice.

  • Dexisson Neil (@Dexisson) reported

    @virginmedia Shame your Wi fi is shite. Buffering constantly, near enough unusable. And your mobile signal has gone to **** as well. Awful company.

  • ste8555 Ste Cummings (@ste8555) reported

    @virginmedia been with them for 17yrs. Possibly the worst service I have ever received. £140 /month and internet abysmal, service abysmal 😡😡😡😡

  • VanDarLin CrowOnAWire (@VanDarLin) reported

    @virginmedia why is my broadband signal so ******* **** I pay you over £100 but you continue to provide such a **** SERVICE. POTENTIAL CUSTOMER AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! #broadband #isp

  • anythinggrows1 anythinggrows (@anythinggrows1) reported

    @O2 why can't I activate Volt, I'm a virgin media and O2 pay monthly customer..?

  • RealMikeHollow Mike Hollow (@RealMikeHollow) reported

    @virginmedia And what is the general turn around time that someone will get back to me on my complaint?

  • snotnose Sarah-indiana Jones (@snotnose) reported

    @stuinweymouth @SkyUK @cineworld Your lucky, my odeon was 17.50 each x3 plus parking. Haven't got sky, got stupid virgin media x

  • RealMikeHollow Mike Hollow (@RealMikeHollow) reported

    @virginmedia And if I call again to arrange this and they put the phone down on me? How am I supposed to get this resolved?

  • xchezzagalx 🎀 𝒞𝒽𝑒𝓇𝓎𝓁 🎀 (@xchezzagalx) reported

    @virginmedia Are you serious? I’ve already told you I’ve had a resolution on email which I don’t understand the process has been complete however I want to speak about my resolution!!

  • Whats_UpWithU P (@Whats_UpWithU) reported

    @Cxmzei @virginmedia You’ll get passed around their uninterested service tran and nothing will be resolved.