Virgin Media Outage Report in Clevedon, North Somerset, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Clevedon come from postal codes BS21 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Clevedon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Clevedon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Clevedon, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Weston-super-Mare, Newport, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Wi-fi | 20 hours ago |
|
Bristol
|
Total Blackout | 21 hours ago |
|
Bristol
|
Total Blackout | 21 hours ago |
|
Bristol
|
Internet | 21 hours ago |
|
Weston-super-Mare
|
Internet | 1 day ago |
|
Newport
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Clevedon, England
Latest outage, problems and issue reports in Clevedon and nearby locations:
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Ian McIntosh (@iantosh4) reported from Newport, Wales@virginmedia Very frustrating as seem to just go around in circles with the same issues! Could you arrange for someone to call 2mo to discuss and resolve please (Save me calling and waiting again)
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Adam Lee (@AdamLee2011) reported from Newport, Wales@virginmedia there seems to be an issue with tv and broadband in np20 area. Please sort it out, I’m missing the football #virginmedia #fault
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ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England@virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)
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oliver kendall (@olikend) reported from Bristol, England@virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.
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slip_rehill (@slip_rehill) reported from Bristol, England@virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.
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Jon Wakefield (@jon_wakefield) reported from Locking, England@virginmedia hi. Could you please tell me what email address I can send a complaint that will get read as after all my issues last week I have just been sent a bill that is higher than @ColeenRoo legal bill
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Bob Krysiak (@bobktheking) reported from Bristol, England@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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Mike Lind 🦏 (@mikelind2) reported from Bristol, England@virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004
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Jonathan Phillips (@DigitalJonathan) reported from Bristol, EnglandGod you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.
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rancid insane 🤪 (@rancid_insane) reported from Newport, WalesSo @virginmedia sat an hour in help chat waiting for reply regarding my issue/query of my broadband After an hour I guess you wasn't interested in helping me out. To me shows a totally lack of respect to a loyal customer with full package 🤬 Could you provide a CS number
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Rick Laze (@RickLaze) reported from Bristol, England@virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.
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ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, EnglandI ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia
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Cut and Pastryarch (@amias) reported from Bristol, England@albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.
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Emma Blackburn (@Bridgey21) reported from Backwell, England@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
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Jonathan Phillips (@DigitalJonathan) reported from Bristol, England@virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2
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oliver kendall (@olikend) reported from Bristol, England@virginmedia also was offer a system that would improve the WiFi in the house. The netgear pl1000 arrived yesterday and doesn’t give me@any further WiFi coverage. It just extends the network. I only have the one router..
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MH 🏴🏳️🌈🇪🇺 (@cymboi) reported from St. Julians, Wales@virginmedia I’ve said this more than once before on here and I’ll say it again. VM broadband is crap!! Their Wi-fi is shi., keeps cutting out yet they promise it is better and stronger. Don’t believe it!! The old router was far better than this rubbish!!!
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Jonathan Phillips (@DigitalJonathan) reported from Bristol, EnglandHey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Rhys 'Trev' Thomas (@RhysThomas1991) reported from Alway, Wales@virginmedia 20 minutes on hold and nobody picked up yet. All we want to do is cancel our broadband as you keep raising the price #jokers @richardbranson
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Iestyn T Davies (@iestyntdavies) reported from Newport, WalesJust been told by @Bluebells048 that I need to ring @virginmedia customer services ... for the 2nd time today - epic fail again people!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tas Stokes (@tas8583) reported@virginmedia Sure: Virgin Media Outage Update - ID: F009155937 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team
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Gary Shepherd (@red_shep81) reported@virginmedia why are you non-contactable? I wish to make a complaint to see if you’re actually bothered about fixing my internet before I cancel my contracts. FYI my wife works from home for the Ambulance service so I hope to god your family or friends don’t need an ambulance !!!
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Franco The Cat (@FrancoThecat) reported@virginmedia We have your broadband. For several days videos on Twitter not playing when using WiFi. Any idea when this will be fixed ? I see several others experiencing the same issue.
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Alan (@alantucker) reportedSo @virginmedia down again with upto a week to fix. Is there anyone in the #Bournemouth area on the @VodafoneUK Gigafast service? If you are what’s the service like?
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Catherine Inglis (@cafi_epcc) reported@virginmedia I finally (thought I’d) managed to arrange for one to be delivered after a phone call to the helpline last week - but all we’ve received is a new power supply and a letter that implies that the problem we reported was a faulty power supply - which was never discussed.
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Merghan (@MerghanVanWinks) reported@virginmedia Is service down in Southside limerick? Rang for 20 mins but line got disconnected before getting to speak to anyone.
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Claire Jordan (@cjordantrousers) reported@virginmedia intermittent WiFi in LS15 is there a problem?
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Gibz @ Just Chillin' (@Mega_Gibz) reported@virginmedia There was a suspected fault with the line your customer support rep wanted checked upon the switch but I'm not sure on the specifics of what they seen.
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Andrew Balfour (@Andyyb33) reported@virginmedia Yes I would do that but the Internet is down altogether and it won't connect at all.. im on 4G at the minute
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John Waites (@jr_waites) reported@virginmedia WiFi has been down all morning! Reset a number of times and when I phone I get an automated message saying it’ll be be fixed by 4pm - hardly ideal when you’re working from home. Any suggestions?