Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS4, BS16, BS1, BS8 and BS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia With all due respect, you’ve not helped me at all. You simply have directed me to call the number that I’ve called three times already. I’d love to know how you expect customers to resolve issues!
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia A complaint. I’m now trying to call for third time this evening and your call handlers just drop the call after I wait in lengthy queues
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Dave Griffiths
(@griffdh) reported
from
Clevedon, England
@virginmedia I have logged a complaint, 2 weeks later and no response. Although the email acknowledgement states you aim to make contact within 7 days.... This follows numerous phone calls, to which your Muppets over the phone were far from capable.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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David Rankin
(@mrdrankin) reported
from
Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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Dave Griffiths
(@griffdh) reported
from
Bristol, England
@virginmedia Lots of things, I bullet pointed the separate issues.
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Richard George
(@rjgux) reported
from
Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia That’s my issue. I took to Twitter as your call handlers CANNOT resolve my complaint. Your complaints process is shocking. You blackmail customers then do not actively respond to issues they raise.
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Chris Rose
(@chrisandobe) reported
from
Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Dave Griffiths
(@griffdh) reported
from
Clevedon, England
@sarahmiles82 @virginmedia Agreed. Never had a problem with them before. But when we moved last October the problems started, u just couldn't make it up. U can't ring them as they don't understand what tour telling them and they don't respond to their own online complaints system. #*****
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
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Mark Prouse
(@prousy) reported
from
Kingswood, England
Worst customer service must go to @virginmedia.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia are an absolute joke. Such poor customer service. Complaints not followed up, call handlers that clearly have scripts to read and can’t answer questions and then just end the call because they can’t answer the questions.
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Gem Anderson
(@Gemmagems1503) reported
from
Bristol, England
@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@SkyUK I’m on it. Just having to deal with an issue with @virginmedia now as they’re claiming I’m still in a contract period despite living here four years! Asking for proof of contract as trying to charge me for wanting to leave
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marcia
(@Bueyonder) reported
@virginmedia is there a tv and internet problem in CR7. If so what is the problem and when will it be fixed. There is no useful info on your webpages
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Antonio Falvo
(@AntonioFalvo_1) reported
@virginmedia It happens nearly everyday its getting beyond a joke now!! Its needs sorting out and promptly. We pay enough every month and all we get is a rubbish service then when you ring you cant get theough to anyone.
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Gary Thomas
(@Garythecabby) reported
@virginmedia Do you not communicate with other departments, I’m not sure what the benefit is of you offering this twitter service when you have no access to anything, if I was cynical I’d say your working off a script. Do you not talk to other departments?
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jamie pattenden
(@jamiepattenden1) reported
@virginmedia That the chap who I was speaking to from the executive team (whose name I have) would be calling me back last Thursday, because he’d taken personal charge of my complaint. Suffice to say , he didn’t call me back, and we’re still having the problem.
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Rosie
(@_GeigerCounter) reported
@virginmedia is service down in SW16?
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Nick
(@Nickzzzsss) reported
@virginmedia You've ignored my previous tweet. Wifi is not working for days, and your customer service isn't picking up the phone. Thinking of leaving you absolutely shockingly bad customer service.
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Guy Roberts
(@bakeliteguy) reported
@virginmedia Now working. Engineer confirmed to one of my neighbours the street cab is old and in poor condition. He changed a unit. We have had continual.outages and poor throughput. A proper long term fix is probably needed. Your fault reporting system is poor in the extreme. Took 10 of us
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Brand Yorkshire
(@brandyorkshire) reported
@virginmedia Please ask someone to call us to sort out the 4G Voom and get the fixed WIFI installed as per the original quote. This has been delayed for a month. Your service has been an absolute disgrace.
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(@Lostock_Henge) reported
@virginmedia @Jmiragliotta89 All I want to do is report a sodding fault. Hung up on twice. Transferred to some bloody hospital in London once. And website takes me to broken links constantly and tells me phone working when me and several neighbours are off.
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Mark Kenny
(@bob_jesus) reported
@virginmedia is service down in Blackpool, Cork?