Virgin Media Outage Report in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS2, BS15, BS7, BS5, BS6, BS16, BS3 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Laurence
(@An_SEP_Field) reported
from
Avonmouth, England
@virginmedia aaarrrggghhh!!!! No phone service!!!!
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brooke Foulger
(@FoulgerBrooke) reported
@virginmedia Another outage affecting my ability to work. It causes me stress and anxiety as well as money to have to connect to a mobile hotspot. This has frequently happened and yet I have not received any compensation or deduction to my bills. It is not acceptable
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Katie
(@plumfairy72) reported
@virginmedia @SoniaPoulton We have daily issues with you. Internet is always dropping. We complain and nothing is ever resolved.
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AfroPeat 🇿🇦🇪🇺🏳️🌈
(@AfroPeat) reported
@ItsMatt_Again @virginmedia I'm so glad I left them! Their customer service is appalling!
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Tom Hodgkinson
(@HOD6IE) reported
@SenseMakesNone @virginmedia I never said there was 24/7 support. You really think there’s no one there at all? No Dev engineers, no server staff, no in-live services? Just because the person who runs the Twitter account doesn’t start until 8am is no excuse for the lack of update when there’s an outage.
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SlowPsycho
(@SlowPsycho) reported
@SlimNasty2013 @Misterjunkz @virginmedia Seems to be a national issue; although we have connectivity here. I wonder how the VoIP landlines are coping now they have forced them on us?
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Patrick James
(@dieselking69) reported
@virginmedia People should look into Grain Fibre that is being rolled out across the UK. Really good speeds and much better customer service.
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SENSE MAKES NONE™
(@SenseMakesNone) reported
@CharlieBugabuga @HOD6IE @virginmedia I agree. There should be. Especially when most people in the UK work from 9-6 etc, they don't have time to ring Virgin if there's an issue.
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Darkkai3
(@darkkai3) reported
@SenseMakesNone @virginmedia Damn. Thinking back to my time working in service, I'd have killed for a button that could tell people where the milk is, or, in fact, no, it's not our fault the beach is closed...
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Karen Simpson 💙 (🥀EX-LABOUR MEMBER🥀)
(@KazzyAnnie1) reported
@virginmedia If it were a one off that wouldnt be an issue but when the speed is consistently 💩 it's just not good enough
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Darnie
(@TheMrDarn) reported
@virginmedia are you aware of an issue that is affecting broadband services for Virgin Media customers as well as your contact centres? Are your teams currently working to identify and fix the problem as quickly as possible? And do you apologise to those customers affected?