Virgin Media Outage Report in Bristol, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS15 , BS6 , BS1 , BS7 , BS16 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Wi-fi | 22 hours ago |
|
Bristol
|
Total Blackout | 22 hours ago |
|
Bristol
|
Total Blackout | 22 hours ago |
|
Bristol
|
Internet | 23 hours ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Hannimal 🇪🇺🇬🇧🏳️🌈 (@hisotalus) reported from Bristol, England@Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.
-
Suzy Evans (@suzyqc7) reported from Bristol, England@virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.
-
Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced
-
Rick Laze (@RickLaze) reported from Bristol, England@virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.
-
Rick Laze (@RickLaze) reported from Bristol, England@virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP
-
Chris (@chrisandobe) reported from Bristol, England@virginmedia please get the mobile signal better in fishponds Bristol
-
Shaun (@SNewport01) reported from Kingswood, England@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
-
Charlotte Hodkin (@CharHodkin) reported from Bristol, England@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
-
Hannimal 🇪🇺🇬🇧🏳️🌈 (@hisotalus) reported from Bristol, EnglandOn top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly
-
Rick Laze (@RickLaze) reported from Bristol, England@AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡
-
CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England@virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless
-
Scott Tobin (@ScottTobin3) reported from Bristol, England@virginmedia there is a problem with sky sports red button
-
Rick Laze (@RickLaze) reported from Bristol, England@virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.
-
Rick Laze (@RickLaze) reported from Bristol, England@virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.
-
Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.
-
Paul Burdon (@burdmiester) reported from Kingswood, EnglandCan’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative
-
George Baker (@Georgebaker6969) reported from Thornbury, England@james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia
-
Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling
-
Rick Laze (@RickLaze) reported from Bristol, England@virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.
-
Tito Payne (@PayneTito) reported from Bristol, England@virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Mrs B (@EmBee52555474) reported@virginmedia enjoy bringing your customers to tears? Worst week of my life and you’ve made a hard week unbearable with your appalling handling
-
Padruig Stephen MacNeil (@Paddy_bhoy57) reported@CatrionaShearer @virginmedia 630Mbps! Im promised 4Mbps and never get above 0.7. You must live in the satellite?
-
Saz 💙 (@sazdx) reported@virginmedia my wifi in tooting has just cut out... is this a firm wide issue
-
Helen Gallon (@subzeronell) reported@CatrionaShearer @virginmedia Suddenly my £70 doesn't feel so bad... (Includes landline and sport TV) Landline so useful for the scammers calling to say it's being cut off!
-
Tony Appleton (@AppletonTony) reported@virginmedia Ok basic issue is that I have additional funds taken out of my account and am being asked to pay even more even though I gave the correct notice period to cancel - it’s as simple as that - can you resolve
-
Sabeji (@BSabeji) reported@virginmedia I opened a forum post around a month ago with the same issues, and again, it ended up being over utilization issues, and nothing has changed really since. I'm fed up of being messed about in the endless circle that seems to be virgin medias issues.
-
Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia @virginhelp Why have you rang me twice today offering to fix my broadband issues when I HAVE NOT called to report any??? Cold calling at its finest!
-
Clarissa (@cjmarshall_) reported@virginmedia Yes I have phoned them multiple times but never been given a direct answer. I am currently on the phone to them again and have been on hold for almost 1 hour.
-
Simon Ellis (@EllisIreland) reported@virginmedia can you check if there is a service issue in Santry? No luck trying to get a response online
-
andy brian (@andybrianx) reported@virginmedia No they aren't interested, surprise surprise. As predicted no faith,no resolution. A joke