Virgin Media outages and service status in Bristol, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 8, 7:21 PM GMT+1.
- Internet (54%)
- Total Blackout (16%)
- Wi-fi (16%)
- TV (14%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS15 , BS6 , BS1 , BS7 , BS16 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Total Blackout | 8 hours ago |
|
Bath
|
Wi-fi | 15 hours ago |
|
Bristol
|
Internet | 1 day ago |
|
Bristol
|
TV | 2 days ago |
|
Portishead
|
Wi-fi | 4 days ago |
|
Bristol
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Matthew Jones (@Joner030277) reported from Bristol, England@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
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Phil Williams (@ChristianSurfer) reported from Nailsea, England@virginmedia I’ve been a loyal customer for 22 years & reviewing all my package and find out that if I had been a new customer I can get the same package for 30% cheaper can you explain this please ? Or get somebody to contact me doesn’t sound like good customer care to me
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NurulAmir (@NurulAmir3) reported from Bristol, EnglandUnprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.
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Lucy Champion (@misseschampers) reported from Bristol, England@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
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Neil Wilkins (@neilwilkinsx) reported from Bristol, EnglandOMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
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NurulAmir (@NurulAmir3) reported from Bristol, England@virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance
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VickyL (@VickyLorych) reported from Bristol, England@virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.
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mark hendy ⚒ (@mhendy1971) reported from Bristol, England@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia As I said @virginmedia having brain cells, link u sent already accessed, tried all suggestions. Also 📞. No area issues, next door is👌 So we’ve a hub fault, need it replaced urgently, key workers @ home
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Lucy Footer (@LucyFooter) reported from Bristol, England@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
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Matthew Jones (@Joner030277) reported from Bristol, England@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
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Lee (@leedumble) reported from Avonmouth, England@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
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Nick Mapson (@mapson_nick) reported from Clevedon, England@virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡
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Alison Crichton (@AlisonCrichton) reported from Nailsea, England@virginmedia Done all that messaging service was useless.
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mark hendy ⚒ (@mhendy1971) reported from Bristol, EnglandAnyone else having picture problems with the boxing on sky sports box office via @virginmedia
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VickyL (@VickyLorych) reported from Bristol, England@virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia More awful service from @virginmedia #virginmediadown
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Dave Clark (@dac5267) reported from Yate, England@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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mark hendy ⚒ (@mhendy1971) reported from Bristol, EnglandWell after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me2u (@Me2unotu2me) reported@virginmedia ur tv service has crashed
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Gallery Antiques, Vintage and Collectables (@galleryantiques) reported@virginmedia I mean takes an age to dial and I don't hear ringing, obviously having trouble connecting to virgin?
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Kelly (@KMulholland20) reported@virginmedia brand new box error CS6031 when we try to record. Told there was an outage when I called yesterday I was told it would be sorted today. It’s not. Please help
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Mary O'Mahony (@moll_doll_88) reported@virginmedia Its also not a broadband issue its just mobile issue
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jesse van der mescht (@JesseMescht) reported@virginmedia I have got through and no one can help me. This has just been escalated to a manager who has spoken to the PIC team and is not happy with how they have treated me. Again, told they will call me back. So now I wait. Your service is awful to say the least.🤬
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Abdul Jabbar (@AJHUD) reported@virginmedia It was t letting me through and told me to reboot my router. That’s it. Never actually spoke to a person.
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Paul Wingrove (@Paul_Wingrove) reported@virginmedia perhaps you wld like to tell us what the problem is that takes between 7 and 14 days to fix?!
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jsan1972 (@jsan1972) reported@virginmedia I should have received a callback from a Manager today regarding my complaint. The Managers name is Sophie. I have DM’d you the complaint number. If you cannot get them to contact me then I will take this as non compliance and go directly to OfCom. #virginmedia
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Gallery Antiques, Vintage and Collectables (@galleryantiques) reported@virginmedia Used to be OK, but trying to connect to virgin 3G or 4G, both fail, "could not connect to network now, please try again later" it's been like that all day
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Sophia Rowden (@sophiarussell89) reported@virginmedia can somebody please help! We’ve tried contacting you for months with very little response. Our internet is shocking! We can’t even watch tv anymore yet we are being fobbed off and you’re still talking our money! I just want to speak to an actual real life person!