Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS7, BS1, BS10, BS4, BS6, BS3 and BS9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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sarah bush
(@xcbushy) reported
from
Bristol, England
@virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
@notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
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Tina Ransom
(@littletinaob) reported
from
Clevedon, England
@virginmedia am paying for pay boxing but have no sound!!!! Please help asap
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Greg Dawes
(@GregDawes38) reported
from
Patchway, England
@virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets
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Jake Johnson 🚲🇪🇺
(@jakepjohnson) reported
from
Easton-in-Gordano, England
@RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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Karle Burford
(@karleburford) reported
from
Bristol, England
@virginmedia Too late for that. My opinion is set. Awful service and a pain.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia I don’t want to make a complaint just fix our internet x
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Vaughan
(@AlanVaughan) reported
@virginmedia I’ve done this now. Btw, the chat window was silent for fully 45 minutes. Then an agent replied, but because I didn’t reply quickly, just 7 minutes later they closed the conversation. I mean by god this is awful customer service. Make it make sense.
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Heidi.Ж
(@KrKoKiKhKeKy1) reported
@virginmedia I moved in the end of 2021 & since moving my box I've had nothing but trouble. I have to keep restarting it at least 3 times a week & ringing you lot is absolutely ridiculous. I always pay up, I never miss a payment. I'm on the fibre so I shouldn't have a problem.
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Gizz
(@boreham_gary) reported
@virginmedia your customer service is an absolute joke , they couldn’t care less if your broadband is faulty . Certainly looking elsewhere now
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Stewart McLintock
(@baldelectrician) reported
@virginmedia Now 57 minutes on call, over 30 with silence- placed on hold on the hope I hang up Supposedly waiting on a manager Is the expected level of service when trying to help a disabled customer?
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Gary Dinsdale
(@garydinsdale) reported
The customer service from @virginmedia is absolutely abysmal.
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Stewart McLintock
(@baldelectrician) reported
@virginmedia Still on silent hold to customer dis-services. Still no further forward Link not working on 2 browsers
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Robotnik
(@robotnikhottake) reported
@virginmedia I’ve been waiting a year and half for one but you just give them to new customers,I’ll let you know how it goes but already shopping else where for internet, I’m £20+ in credit with you since it’s been down so long won’t be paying my next bill of this carries on
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Stewart McLintock
(@baldelectrician) reported
@virginmedia Will I be able to talk to someone today? Still on silent hold with Honey (yes, thats the name I was given) and waiting. Should I hang up- been over an hour and 6 mins on the call so far?
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bristian cungay
(@ChristianBunga7) reported
@virginmedia It’s a total loss of service. Again, it’s been that way for a month
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pagaleh
(@pagaleh1) reported
@PaulColclough4 @virginmedia Message @Wideh4ck they will help you,I've used their services before and they are good try them they are trustworthy.