Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS1, BS7, BS6, BS15 and BS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia the lack of urgency from your team dealing with a fraud case is so poor!
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Reliable joke still not working properly and a engineer book for today and guess what he did not turn up don’t worry on half a day wages wasted took time off unpaid joke 😡😡😡😡😡😡😡😡
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Alister Betts
(@alisterbetts) reported
from
Bristol, England
@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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TruVetCommando
(@TruVetCommando) reported
from
Avonmouth, England
@Ofcom hi there @virginmedia are charging me for fibre350 and im getting 30 at the best there customer service will not even send out a engineer to look. This has been going on for months. I have just spent over 2 hours on the phone again to them all they said is complain to you.
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia so disappointed 😞 I was quoted £70 pm all in today now my bill has arrived and it’s £100 and next month you wanted to charge me £277 😳 now sat waiting to cancel the services ! 😡
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stace_the_face 💙💙💙🎓🎓🎓
(@stace_the_face) reported
from
Bristol, England
@virginmedia saga continues- so their call handler didn’t call me back and now someone’s told me they cancelled my compensation cheque because my account is closed. My account was closed because you couldn’t provide a simple service for 4.5 months and damaged my property.
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pete jones
(@brizzleboy) reported
from
Bristol, England
@virginmedia Tried using that contact forms again, still nothing helps, I'll just hang on line for another hour 🤬🤬
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Rosemary Jane Fox
(@RosemaryJaneFo1) reported
from
Bristol, England
@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@virginmedia internet down in BS8?
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emma
(@_emmajay_) reported
from
Bristol, England
I’ve seen multiple @virginmedia AD’s with wheelchair users in & every single time my face lights up like a kid at christmas, representation MATTERS & is non-existent for disabled people, this feeling will never get old. ✨
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TruVetCommando
(@TruVetCommando) reported
from
Avonmouth, England
@virginmedia Well just spent over 2 hours talking to your customer services team to be told 30mbps is acceptable for fibre350 what happened to money back if min 180mbps not reached
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Jon K
(@jonki1980) reported
from
Bristol, England
@virginmedia Broadband is down in Bristol BS16. Stopped about 30 minutes - tried rebooting twice on and off included are you aware of any issues? Service Status says no issues - no message on calling 150 #virginmediadown
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Chloe
(@chloehester) reported
from
Bristol, England
@virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?
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Court✨
(@courttttxxo) reported
from
Avonmouth, England
Honestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback
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Ryan Carrington
(@thisisryanc) reported
from
Bristol, England
@virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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karen bell
(@kaza0151) reported
@virginmedia Will I be compensated for the loss of service been over hour now
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Allan Robotham
(@AllanRobotham) reported
@virginmedia I'm going to have to talk to my wife soon. Please update on the resolution to this problem. No TV in LE67.
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Rob Morris
(@lemonfreshrob) reported
And trying to call @virginmedia doesn't work either because apparently all their operators are busy. No **** Sherlock. I might "like" to call back later. "Like" would be a strong word.
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Manchester Food Tourist 🐝
(@DanDohertyBlog) reported
@katiebhughes @virginmedia That’s worse than a run of bad luck !!
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Phil Byrne
(@Chickawacka) reported
@virginmedia Bearing in mind the TV services are down nationally as well as the website, are we talking cyber attack here?
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G funk
(@orchard_chronic) reported
Definitely calling it a day now with @virginmedia . Worst service and customer service ever. @SkyUK what deals yous got for a new customer? Looking to get set up this week if possible.
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Angela Jones
(@AngelaJ46767459) reported
@kellylongmanutd @virginmedia In Bournemouth/Poole area. My Virgin tv not working and have the same thing saying downloading channels which is stuck at 33%.
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Rambojazdude
(@Rambojazdude) reported
@pubbie1964 @virginmedia Has to be down 2 days before you get a measly £5 credit if you are lucky
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Phil
(@Phil93098093) reported
Once again nothing working with @virginmedia. Seems to be regular problems these days 🤬 I wonder if @SkyUK can install in time for Xmas?
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Hollyman07
(@hollyman07) reported
Anybody in the Peterborough area having Virgin Media TV problems (i.e no service) ?