Virgin Media outages and service status in Bristol, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Bristol, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 25, 9:57 PM GMT+1.
- Internet (59%)
- Wi-fi (15%)
- Total Blackout (11%)
- TV (11%)
- E-mail (4%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS6 , BS1 , BS3 and BS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 10 hours ago |
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Bristol
|
Internet | 22 hours ago |
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Bristol
|
Internet | 10 days ago |
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Bristol
|
Internet | 12 days ago |
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Bristol
|
Internet | 12 days ago |
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Bristol
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Alex (@0JTheJuice) reported from Bristol, England@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandGenius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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Acuharmony-UK (@AcuharmonyUK) reported from Clevedon, England@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
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Chris (@chrisandobe) reported from Kingswood, England@virginmedia If it's better customer service then that would be better than having to be with O2
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia My account has been compromised so I can’t sign in to join?
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Andy Wilcox (@AndyMWilcox) reported from Kingswood, England@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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Andrea Buffery (@Andrea_Buffery) reported from Bristol, England@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported from Bristol, England@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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graham monks (@gman7634) reported from Patchway, England@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Mark Andres (@CloudHQ) reported from Bristol, EnglandInternet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Derby Pascal (@derbypascal) reported from Bristol, England@virginmedia The service checker just says its down but doesn't tell me what's going on.
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Sam&Snooper (@SamAndSnooper) reported from Bristol, EnglandLooks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Taylor (@rabtaylor1981) reported@virginmedia Just fyi, 2 days of back and forth on DMs now, waiting hours for replies, and still nowhere! 2 more days paying for a service that doesn't work and I can't and don't use!
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia pathetic service!! I thought Sky were bad but this is disgusting! You send a new box out to an 83 year old man and expect him to install it and when by miracle his son manages to do this you don’t activate it from your end!! Several calls and you
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia @VirginMedia Been trying all day to fix CS1011. Your phone system won’t recognise my details due to “maintenance” so I can’t reach support. I’ve been told this needs activation on your side. My elderly father is now without TV. Please contact me urgently.
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Paul Matthews (@Pmatthews123) reported@virginmedia VM r an absolute joke I am trying 2 switch back 2 sky & there is delay with the new broadband but VM won’t allow me 2 cancel the TV part & just keep broadband till sorted (end of my contract) & going 2 charge me ridiculous amount of £ - WONT EVER B HVING VM AGAIN
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Flip Flop (@flop_flip60295) reported@virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for
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jason morgan (@Jason29wctb) reported@virginmedia Internet constantly nat strict upnp not available, been years with more than 10 visits a year ,can I cancel penalty free
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia My complaint has been ongoing and so far you have failed to address it. I have your handler my complaint ref no and he promised I would receive a call back from a manager at 3:00pm. As usual your managers fail to ring back.
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simon parkinson (@parky1021) reportedOnce again @virginmedia goes down Absolutely fed up of this now Shocking service Never used to be like this
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newname3321 (@newname3321) reported@virginmedia first day on your services no TV on my stream boxes told 4 hours ago they can guarantee it will be back on with the next 2 still nothing, tempted to cancel and tell sky I'm staying put
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Joel Sheppard (@joelshepp) reported@virginmedia How do I stop the constant messages telling me to upgrade to a diabolical 360 box (which I will never do)?