Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS15, BS16, BS5, BS2, BS1, BS4, BS7 and BS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Dave Griffiths
(@griffdh) reported
from
Clevedon, England
@sarahmiles82 @virginmedia Agreed. Never had a problem with them before. But when we moved last October the problems started, u just couldn't make it up. U can't ring them as they don't understand what tour telling them and they don't respond to their own online complaints system. #*****
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Laurence
(@An_SEP_Field) reported
from
Avonmouth, England
@virginmedia aaarrrggghhh!!!! No phone service!!!!
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Chris Rose
(@chrisandobe) reported
from
Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Richard George
(@rjgux) reported
from
Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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David Rankin
(@mrdrankin) reported
from
Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Voy Olejniczak
(@VOlejniczak) reported
@virginmedia Yes-apparently it’s due to some additional building works that you need to complete beforehand-but you knew about them since August. I have spent almost £200 topping up my PAYG data due to your incompetence. Also it’s impossible to complain over the phone.Managers never call back
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EnergySavingLix
(@MrLix) reported
@virginmedia The wired connections should be fine. I’m just checking whether the service is down for maintenance today as an email said it could be.
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Phil Whyman
(@PhilWhyman) reported
To use WhatsApp to message @virginmedia. 7 times I did this.. and 7 times I received **** ALL from anyone. This has taken me from 10am until literally now to finally sort. What. A. Joke. Be warned. This was a painful experience for a would-be new customer. Never again. 3/3
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Sophie Elizabeth
(@Swagphiie) reported
@virginmedia I am a new customer and have received my router today. I signed up on the phone and was advised you would contact Sky to let them know I would be terminating my contract with them. Are you able to confirm if this happened please? Thanks
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David E 🌹
(@dce8) reported
@virginmedia If I tie into an 18month contract and then move to an area you don't cover, am I charged for breaking the contract? Looking to get set up in my current place but also looking to move house next year and trying to preempt issues. Ta
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gavin_clarke
(@gavin_clarke) reported
@virginmedia This problem seems to fix with a reboot then returns. It’s unpredictable but ongoing. I follow the instructions. It resolves. It comes back and I have to start again. All the while, the routers lights give no sign of a problem.
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Thuan Bui
(@HungryPandaEats) reported
@virginmedia your Hub 3, customer service and connection stability is just terrible! Constant WiFi drop offs, signal doesn't cover a standard house size well, speed is limited during peak times and long long waits to speak to someone...
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Acupofteaandabiscuit
(@Acupofteaandab1) reported
@virginmedia @virginhelp Option 1 on your freephone never works
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Emma Willder
(@mylifewithboys4) reported
@virginmedia The issue isn't booking the engineer the issue is that this is multiple households, not an isolated incident and the app is showing no issue when I have tried to report that there obviously is an issue
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Lak M
(@lak17) reported
@virginmedia Ok thanks for your help. I’ll call the number that I called this morning for 90 mins and got nowhere 👍🏽