Virgin Media outages and service status in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Bristol, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 30, 10:34 AM GMT+1.
- Internet (59%)
- Wi-fi (17%)
- Total Blackout (10%)
- TV (10%)
- E-mail (3%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS6 , BS1 , BS16 , BS34 , BS3 and BS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon, Bath, Portishead, and Conham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 8 hours ago |
|
Bristol
|
Wi-fi | 10 hours ago |
|
Bristol
|
Internet | 1 day ago |
|
Clevedon
|
TV | 4 days ago |
|
Bristol
|
Internet | 5 days ago |
|
Bristol
|
Internet | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Chloe (@chloehester) reported from Bristol, EnglandWhy does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandGenius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
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VickyL (@VickyLorych) reported from Bristol, England@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
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Alexandra Powell (@gingermurkin) reported from Patchway, England@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ (@LOCKLEYHOBSON) reported from Bristol, England@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
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Der Shru (@DerShru) reported from Bristol, EnglandSaw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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Chris (@chrisandobe) reported from Kingswood, England@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
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Al (@algro10) reported from Clevedon, England@stewartcarter6 Appears it’s a Virgin media issue , shambles
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Tony Cox (@coxtonycox) reported from Bristol, England@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
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william brown (@williamjbrown) reported from Bristol, England@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Chris (@chrisandobe) reported from Kingswood, England@virginmedia If it's better customer service then that would be better than having to be with O2
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Carol Gladwin (@carolgladwin) reported from Nailsea, England@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Beth Ryan (@bethkorf) reported from Kingswood, England@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Di (@defendingdd) reported@skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia
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Richard Smith (@rickysmith1965) reported@ClearlyOptional @virginmedia I have the same date for resolution, that will mean a full week without Internet service or any of the other services I pay for.
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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BK (@red_bk13) reported@entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.
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Giltbrook Pie (@giltbrookpie) reportedAnyone having issues with Virgin Media TV in the NG16 area? Broadband fine, TV nothing working.
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Paul Hulse (@paulpresenteruk) reportedHaving major issues with @ring doorbell, seemed to loose connection so iv tried recharging and reconnecting, rebooting etc but it still won’t connect @virginmedia
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Loki (@CraigShetesmith) reported@virginmedia I can guarantee that I shall not be having another virgin connection. All aspects was terrible form connection to customer service. NEVER AGAIN. I’m happy to rip it out.
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Cindy Young 🦩🏴🌻 (@cindydoll65) reported@virginmedia can someone please help my mother has a problem with her TiVo box - tried ringing keep getting cut off she’s been without this now since Monday #virgin #Tivohelp
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David Richards (@DWRICHARDS) reported@virginmedia Thank you. I look forward to doing so after the current period of 30 days (in which to issue a replacement cheque) has expired and when I will need to renew my attempts at scaling your high security battlements!
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Alex Reed (@uyanikhatun) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV32 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies