Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS4, BS3, BS5, BS1, BS16, BS7 and BS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Amy Bramhall
(@amy_bramhall) reported
from
Keynsham, England
@virginmedia We haven’t had service for 6 days now. Still no soloution... The people you sub contract cut our cables and cemented on top when putting an unasked for access point in outside, the engineers can’t fix it.
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JG
(@jordygordz) reported
from
Bristol, England
Virgin media is so **** yet so good at the same time. Pissing me off
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed
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Amy Bramhall
(@amy_bramhall) reported
from
Keynsham, England
@virginmedia We sent a complaint on Wednesday last week and no reply. It’s making life very difficult and still no sign of it being fixed despite 2 different ppl coming out yesterday and today
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SamuEL Penster in the Multiverse
(@Team_Penster) reported
from
Bristol, England
@virginmedia Is down again been down like 17 times this week. Jokers
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BuzzedUp
(@MickDickinson) reported
from
Bristol, England
@JustMeBeingMe4 @virginmedia Hiya that why I left Virginmedia terrible service - I joined UW better broadband half the price. Happy to chat it through
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.
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Rita Magalhaes
(@Rita_magalhaes1) reported
from
Bristol, England
@virginmedia I have now attempted to contact twice about cancelling my contract, as I am moving out of my student house this month. Can I please get some aid with this, as i cannot get through to the call centre, nor find the correct email for customer services.
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Amy Bramhall
(@amy_bramhall) reported
from
Keynsham, England
@virginmedia No. It’s been advised your contractors drilled through our cables and then shoved cement down there making it impossible for the engineers to fix. Day 9 with no internet today. Going to cancel as really need to work at home 😡
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@TomMockridgeVM. @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
@Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia
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Will Dace
(@willdace) reported
from
Bristol, England
@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please cancel my contract and allow me to return your gear.
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Soundwaves 🎮
(@Deannyy92) reported
from
Filton, England
Swear I can’t get through an entire day of work without @virginmedia going down & having to reset my router.. thank god it’s only one month until the end of my contract.
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SamuEL Penster in the Multiverse
(@Team_Penster) reported
from
Bristol, England
Vm @virginmedia clearly know there are issues as its been dropping constantly since 2ish... service status "no issues"
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Will Dace
(@willdace) reported
from
Bristol, England
@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please allow me to return your gear then cancel my contract.
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia Thanks! But it’s really not just me - there must be others - at this difficult time - who will be having to pay more for just the same service!
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George Scott
(@georgetscott) reported
from
Bristol, England
@MrStuartForrest @virginmedia I had issues throughout yesterday but seems okay today... 😬
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kay tompkin
(@KayTompkin) reported
@virginmedia hi trying to contact someone to request a new remote for our TiVo box but wait times on phone are long can someone help me please - as remote has died thanks
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Cipher Guitars
(@CipherGuitars) reported
@virginmedia Had no internet in SS16 since 1am your website now says the issue is fixed but this isn't true, what's going on?
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Bhavna Wadhera
(@Arehdaw) reported
@virginmedia desperately tying to get my fathers landline fixed. It’s been an issue since last Monday. Cannot get through to you ! Please contact me.
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Nicholas Harrison
(@rugbyharrison80) reported
@virginmedia I work from home and still manage to respond to customer complaints within the required time frame. Clearly your managers are that busy due to the dreadful service you offer. I’m not worried ...your the ones which have lost a customer because of this.
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Anne Mullen
(@Kiermul) reported
@virginmedia For the present but am seriously rethinking Virgin Media as our TV provider and will be looking at other options. You definitely need to have more staff working. I appreciate these are difficult times but you can’t continue to advertise a service you are not providing.
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Mike
(@mwangiK) reported
Trying on contact @virginmedia all morning to fix a broadband problem. Waiting 30 mins each time and during the call we get cut off. Happened twice now. Can you help and ring us back? #virginmedia
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Peter mcgoldrick
(@PetermcRed) reported
@virginmedia They have all my previous complaints and all my details. Any reasonable company who cared about their reputation would make an effort and contact me. Disgraceful shambolic attitude to customer care.
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Nicholas Harrison
(@rugbyharrison80) reported
@virginmedia Not acceptable. Why promise a call back within 48 hours if it won’t be achieved. Clearly a very lax attitude to dealing with customer complaints which explains everything about the company.
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Matthew Gange
(@MattGange) reported
@hypomouth @virginmedia I have also been cut off on calls to @virginmedia, no acknowledgement to my complaint letter either
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Frog 🐸
(@LADryanLAD2) reported
@virginmedia why is your internet connection so bad today? :/