Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS5, BS1, BS9, BS7 and BS16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/22/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol Wi-fi
United KingdomBristol TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • WavemakerNick Nick Hounsfield (@WavemakerNick) reported from Bristol, England

    @virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...

  • stace_the_face stace_the_face (@stace_the_face) reported from Bristol, England

    @virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves

  • Joner030277 Matthew Jones (@Joner030277) reported from Bristol, England

    @virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service

  • dac5267 Dave Clark (@dac5267) reported from Yate, England

    @virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.

  • gasbitchbrooks claire brooks (@gasbitchbrooks) reported from Bristol, England

    Virgin media and Vodafone r ****

  • Wellsylad20 Matt Wells (@Wellsylad20) reported from Bristol, England

    not working on Sky via Virgin Media

  • JFab208 johnhughes FAB208 (@JFab208) reported from Bristol, England

    @virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful

  • stace_the_face stace_the_face (@stace_the_face) reported from Bristol, England

    @virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia so you think it’s acceptable to too my bill up by£29 a month after being with yourself for 17 years . After speaking to a so called customer service advisor I have to wait 28 days for a response 😡😡😡 new customers getting better deals

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!

  • Mendipcaver David Mason (@Mendipcaver) reported from Kingswood, England

    @VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia Getting slow speeds on phone and laptop plus handheld devices

  • JFab208 johnhughes FAB208 (@JFab208) reported from Bristol, England

    @virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog

  • stace_the_face stace_the_face (@stace_the_face) reported from Bristol, England

    @virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫

  • PortiaSC Portia (@PortiaSC) reported from Bristol, England

    Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning

  • jon_bower Jon Bower (@jon_bower) reported from Bristol, England

    Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔

  • mapson_nick Nick Mapson (@mapson_nick) reported from Clevedon, England

    @virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pinknfluffy0 ..... (@pinknfluffy0) reported

    @virginmedia I have been trying all morning and not managed to get any help

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia I so want to go back to 02 now However, Virgin Mobile customers with Virgin broadband won't qualify for any Volt benefits, as its mobile network still runs off the EE network for some customers, and Vodafone for others, but not O2

  • RichardLucking Richard Lucking (@RichardLucking) reported

    @virginmedia They are going to sit down and wade through it all. I don't understand why it can't be diagnosed from the "other end" that you get "This number is temp unavailable" still when you call it - but they get told it's all "fine" when they call to report it :/

  • AlanHStitt42 alanhstitt (@AlanHStitt42) reported

    @virginmedia No thanks no longer a customer. Got a better supplier and not stuck on a contract.

  • JasonWilliams75 Jason (@JasonWilliams75) reported

    @virginmedia I’m trying to log in to see when my package will expire. The website just goes to the “ops something wrong on our end” the app shows nothing and your help bots…. Well let’s not talk about them.

  • firsthippy hippy (@firsthippy) reported

    Seriously @virginmedia when are you going to fix this stuff in Ealing? Every day now the status page says "broken until 4pm". What's the ETA on a proper fix?

  • WathenActor Kevin Wathen (@WathenActor) reported

    @virginmedia I have rebooted, checked connections, followed all of your menial advice to fix a service beyond my control. Apparently nothing wrong in my area. but when I connect to speedtest. the closest hub is Hendon. I live in SE London. Can you explain this? its all lipservice isn't it.

  • thelegoguard LegoGuard .... Ian (@thelegoguard) reported from Camden Town, England

    @virginmedia Are you having problems with your website currently? Trying to log in to my account but I keep gett ' Bad Request' on any page I load...

  • JeanneBartram Jasmine the European Cat (@JeanneBartram) reported

    @virginmedia All I want is for my mobile phone to work on Jersey over the Easter weekend - to avoid the awful experience I had for my 70th birthday 2 yrs ago - its not rocket science for 02, indeed its automatic but apparently is insurmountable for VM to arrange this.

  • Tenacious_P Kook! (@Tenacious_P) reported

    @virginmedia will I ever get a response from the three lots of complaints I've now logged with you? Diabolically atrocious service