Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS15, BS16, BS5, BS2, BS1, BS4, BS7 and BS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 03/28/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • karleburford Karle Burford (@karleburford) reported from Bristol, England

    @virginmedia Too late for that. My opinion is set. Awful service and a pain.

  • Ornsack Dave Brain 🧠 (@Ornsack) reported from Bristol, England

    I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets

  • bubbles010689 ibubbles12 (@bubbles010689) reported from Bristol, England

    @rob9900 @virginmedia any help

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    I don't need your help anyway @virginmedia wasteman...

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

  • littletinaob Tina Ransom (@littletinaob) reported from Clevedon, England

    @virginmedia am paying for pay boxing but have no sound!!!! Please help asap

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    @notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!

  • Allypally52 Alison Newnham (@Allypally52) reported from Bristol, England

    @virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!

  • Yippers Amy (@Yippers) reported from Bristol, England

    I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolineABrad Caroline Bradbury (@CarolineABrad) reported

    @virginmedia 20 years of being a customer and that’s it?

  • Jess_Guth Dr Jessica Guth (@Jess_Guth) reported

    @nghudson @virginmedia Urgh, sounds awful. Congratulations on escaping!

  • ngozianne_ ngozi (@ngozianne_) reported

    only with virgin media wifi is there poor connection or you have to use 4G

  • TerriGPringle Lucy Lastic (@TerriGPringle) reported

    @virginmedia No because no one will speak to me without my mum present... Even though she has given permission to deal with me!!! I won't see her now till Monday but I do NOT have 1 1/2 hours to waste again and I'm sure she can't afford the cost of a call again!! Really poor customer service

  • helensouter08 Helen Souter (@helensouter08) reported

    @virginmedia Thanks but as usual there is no service at my post code.

  • willhoneywood Will Honeywood (@willhoneywood) reported

    @virginmedia It’s not your money to take? Can you please get in touch to send a refund? Diabolical customer service.

  • CarlysCraftsxx Carly Holmes (@CarlysCraftsxx) reported

    @virginmedia oh no their box isnt connected to mine ive found that out cutting some plants down further but their cable has been buried in my garden without permission

  • MManyo83 Alan Manyo (@MManyo83) reported

    @virginmedia and disconnected again just now....can someone tell me wtf is going on with your TRASH service please?

  • AshOnFire1989 Ashley Kerr (@AshOnFire1989) reported

    @virginmedia This issue has been going on for too long, I've had replacement line from cabinet to house and cable to hub, its noise on the network that intermittent, it happens between 6-10pm I've had 9 techs out which reallys says something about the whole issue

  • Andy_Morley Andy Morley (@Andy_Morley) reported

    Feel sorry for those with @virginmedia TV who want to watch the #england game later… service down! Estimated fix 01:50 tomorrow morning! #shoddy