Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS15, BS1, BS7, BS3, BS16, BS5 and BS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 03/14/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia can you please let me know why I still can’t watch the on demand service and Iam still being charged for it

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.

  • JohnMcG88939705 John McGee 109 (@JohnMcG88939705) reported from Bristol, England

    @MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES

  • RussellWaterho5 Russell Waterhouse (@RussellWaterho5) reported from Keynsham, England

    @virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?

  • TheTestDoctor Dan Billing (@TheTestDoctor) reported from Bristol, England

    @inclusively_amy @virginmedia Nope...Manchester issue?

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR

  • avh12 aimeeeee (@avh12) reported from Patchway, England

    @virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia can you please let me know why you insist on taking money off me for your services that I can not use internet still not working or tv services . Over a month after I call and still no response 😡😡😡😡

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke

  • gskusey Georgia Skuse🍭 (@gskusey) reported from Kingswood, England

    @virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom

  • leedumble Lee (@leedumble) reported from Bristol, England

    @virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekSteel76 Derek Steel (@DerekSteel76) reported

    @virginmedia. Some appalling customer service regarding my Virgin Mobile Trade Up offer for my old phone... Offer £186.00, now only £27.00. I look forward in hearing from you soon.

  • IronSatay Iron Satay (@IronSatay) reported

    I have had 4 complaints closed with no resolution. They are saying things are resolved. They aren't, they have offered no explanations. No alternatives and no advice. Simply emails saying " all sorted we've closed the complaint" ennmasse. @virginmedia

  • SledgeHammerM69 Sledge 🏳️‍🌈 (@SledgeHammerM69) reported

    @Pro_Chally I know virgin media has been having issues lately. Can you try and contact support?

  • andrewhepburn Andrew Hepburn (@andrewhepburn) reported

    @virginmedia Hi, my bill was increased by *38%* this month and I’ve now been waiting for over 3.5 hours for your customer retention team to respond to me. What am I supposed to do?

  • sinklaer 🇺🇦 Adam Sinklär 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🟨🟥 (@sinklaer) reported

    @virginmedia L take. Companies raking it in during the good times passing costs we're all feeling on to the public in the bad times results in reduced customer spending during said bad times, which produces reduced revenue across all sectors, which leads to cost-cutting and price increases >>

  • StefBenstead Stef Benstead (@StefBenstead) reported

    @virginmedia hi, I'm not a customer so can't use your contact mechanisms which all require a ref number. I have a complaint though regarding one of your exchange boxes. Half the wires are hanging out and it's vibrating loudly making a racket in the house it is up against.

  • iMiMiMx Ed S (@iMiMiMx) reported

    @iMcWarner @virginmedia Cancel, get someone else in the house to sign up - citing marriage, relationship breakdown, etc.

  • Superpuffi14 rocket_the sprocker (@Superpuffi14) reported

    @virginmedia Great, after years of complaining & a new contract the issue has now started up again. Every day at 18:00 my WiFi keeps dropping out every few minutes! I can’t even watch 5 mins on iplayer without losing connection- what a **** show once again!

  • Mikey1892 Michael Andrew (@Mikey1892) reported

    @virginmedia I was told something could be done to help but to call back today, but was told my services would remain suspended until I pay the outstanding amount which changed from £32 to £25 in the space 10 minutes. My elderly father as given me the money to pay and now my services are

  • FinolaSloyanPR Finola Sloyan - Brand building PR for B2B (@FinolaSloyanPR) reported from Portsmouth, England

    @virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!