Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS5, BS1, BS10, BS15, BS2, BS3, BS6 and BS32.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 12/12/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • An_SEP_Field Laurence (@An_SEP_Field) reported from Avonmouth, England

    @virginmedia aaarrrggghhh!!!! No phone service!!!!

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia lag and poor internet connection

  • milandesai47 Milan Desai (@milandesai47) reported from Bristol, England

    @virginmedia Yeah that doesn't work

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia fix your internet

  • jph98 Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England

    @virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.

  • AlexOrr1 Alex (@AlexOrr1) reported from Bristol, England

    @virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • kerry_georgina Georgina Kerry (@kerry_georgina) reported from Bristol, England

    @virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported from Bristol, England

    @virginmedia @maclean132 Mobile down can't even call 999 on mine!@

  • CherishSin Chris Hines (@CherishSin) reported from Kingswood, England

    @virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.

  • millarddvd DAVE MILLARD (@millarddvd) reported from Bristol, England

    @virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia Yes the issue is resolved. My connection returned to over 100mbps.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RobWats54280499 Rob Watson (@RobWats54280499) reported

    @virginmedia I keep contacting the messenger team about the Credit which they keep saying they are going to do but never happens must be the 5th time they have done this ?

  • lisalavelle20 lisa lavelle (@lisalavelle20) reported

    @virginmedia @SouthamptonFC @NSP_teachers Awful company I want to cancel my services but you make it impossible 😡

  • Rossi2k Ross Wilcox (@Rossi2k) reported

    @virginmedia Call back was in regards to poor service received. 28 days to sort a complaint? Complaint was raised back in February this year!!! I was told at one point a manager would call me back within 3 days. That was late Feb/early March. No one has called. Feel let down #poorservice

  • kheavene17 Kesha Heaven (@kheavene17) reported

    @virginmedia yet again the internet has gone down, this is ridiculous, there isn't a month that the internet works without an outage in this area, if there is a way I can switch providers I will, looking into it now😤

  • kheavene17 Kesha Heaven (@kheavene17) reported

    @virginmedia Yes I have, there is an issue in the area yet again, it's a constant thing but some of us are working from home and need the internet to be functioning

  • katiemarshie_ Katie Marshall (@katiemarshie_) reported

    @virginmedia Thanks but without account access you won't be able to help. I am coming to the end of my contract and want to leave before the price becomes extortionate.

  • lalinsch Lalo Schjetnan (@lalinsch) reported

    @virginmedia Hi there I was never contacted and no compensation was added to my bill even though I had 3-4 days of total service loss.

  • Natalieshill Natalie (@Natalieshill) reported

    @virginmedia Hello - yes because of Covid restrictions. And yet you seem to be installing new customers with no problem (I had virgin installed and removed during lockdown 1!) Other companies are coming out to do home installations too, so can’t understand it, especially when it’s really imp.

  • Lloydjames84 Lloyd James (@Lloydjames84) reported

    @Marief2408 @virginmedia I’m having the same issue. I’ve been bored 4 times in an hour already today!

  • Leicester4life Steve (@Leicester4life) reported

    @virginmedia @AncientKeeper I had the same issue. 2hours of BTSportUltimate advert over and over