Virgin Media outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, and Clevedon.

City	Problem Type	Report Time
Bristol	Internet	4 hours ago
Bristol	E-mail	3 days ago
Bristol	Wi-fi	3 days ago
Bristol	Internet	4 days ago
Bath	Internet	4 days ago
Bristol	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Lee (@leedumble) reported 4 minutes ago from Avonmouth, England

  @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

• 
  Sean Lewis (@brizzlesean) reported 5 minutes ago from Yate, England

  Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

• 
  Toby Osborne (@TobyOsborne1) reported 7 minutes ago from Bristol, England

  @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

• 
  Chris (@chrisandobe) reported 19 minutes ago from Kingswood, England

  @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

• 
  Paul Burdon (@burdmiester) reported 20 minutes ago from Kingswood, England

  @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

• 
  VickyL (@VickyLorych) reported 21 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  emmainbristol (@emmainglasgow) reported 23 minutes ago from Bristol, England

  @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

• 
  Carol Gladwin (@carolgladwin) reported 23 minutes ago from Nailsea, England

  @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

• 
  leanne (@TerryLeannepri1) reported 25 minutes ago from Avonmouth, England

  @virginmedia what is going on with the broadband as it's down again and I can't ring 150 from my landline as it's coming up that the number hasn't been recognised

• 
  Gill Harrison (@gillih) reported 27 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Derby Pascal (@derbypascal) reported 30 minutes ago from Bristol, England

  @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

• 
  Joanne Varney (White (@joannevarney68) reported 30 minutes ago from Bristol, England

  @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

• 
  Matthew Turner (@MTurnerNFL) reported 31 minutes ago from Bristol, England

  @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

• 
  Blood Claw Bob (@Clottedone) reported 32 minutes ago from Bristol, England

  Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

• 
  KB (@kadenbatt) reported 34 minutes ago from Warmley, England

  @virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone

• 
  Gill Harrison (@gillih) reported 44 minutes ago from Portishead and North Weston, England

  @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

• 
  Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported 48 minutes ago from Patchway, England

  @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

• 
  pete jones (@brizzleboy) reported 51 minutes ago from Avonmouth, England

  @virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 56 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

• 
  Gill Harrison (@gillih) reported 59 minutes ago from Portishead and North Weston, England

  @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark teasel💙💙💙 (@Mteasel67) reported 3 minutes ago

  @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

• 
  Claire Wright (@CLAAccess) reported 5 minutes ago

  @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!

• 
  Jon Ashman (@JonAshman2) reported 10 minutes ago

  @ virgin media your service is shocking not only have I lost all connection your help line is down wot a surprise 🤯🤯

• 
  Troy Pemberton (@tpembe1) reported 10 minutes ago

  @virginmedia The network issue was supposed to be fixed on the 2nd July. Low and behold I am still experiencing the same problems a day later.

• 
  Lyn Prodger (she/her) (@Prodgey) reported 13 minutes ago

  @virginmedia If you look at my post I have sent a DM numerous times with no response it resolution. I will try again now 😡

• 
  Matthew Hanlon (@MatthewHan93365) reported 14 minutes ago

  @virginmedia I have no WiFi or Tv. Are servers down ts25 post code?

• 
  Duncan Waugh (@waughzone) reported 15 minutes ago

  @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.

• 
  Stephen Cheatley Photo 📸 (@Stephencheatley) reported 15 minutes ago

  @AnglezarkeNet @DHLGlobal A post here is worth a try. I managed to get Virgin Media of their arses and fix the problem I had. It was useless trying to call them.

• 
  Archie Cook (@monty99_) reported 16 minutes ago

  @virginmedia Hi, I am stuck in a web chat loop. My Hub has been provisioned on a DS-Lite IPv6 profile on the network side, disabling my Modem Mode and port forwarding. Web chat keeps telling me to do a pinhole reset, which will not fix a network profile issue. Can an agent

• 
  Nathan Duffin 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@NathanDuffin03) reported 22 minutes ago

  Dear @virginmedia you are the worst please go away