Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS16, BS1, BS8, BS4 and BS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/11/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • irfonw Irfon Watkins (@irfonw) reported from Bristol, England

    @virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @virginmedia down again.. no phone line internet or TV here in BS16

  • jason_side Jason side (@jason_side) reported from Bristol, England

    @virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.

  • DigitalJonathan Jonathan Phillips, Esq. (@DigitalJonathan) reported from Bristol, England

    @virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia's customer services is the WORST

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer

  • MattScript Pastor Matt (@MattScript) reported from Filton, England

    @virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.

  • RebekahMorriss 🌈Rebekah Rhian🦄 (@RebekahMorriss) reported from Bristol, England

    @gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down

  • jason_side Jason side (@jason_side) reported from Kingswood, England

    @virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service

  • 1210sounds Rich Hemming (@1210sounds) reported from Bristol, England

    @alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done

  • MattEwing7 Matt Ewing (@MattEwing7) reported from Bristol, England

    @Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!

  • MattScript Pastor Matt (@MattScript) reported from Bradley Stoke, England

    @virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.

  • Rockchic65 LM❤️ (@Rockchic65) reported from Bristol, England

    @virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.

  • LeeRendall Lee Rendall (@LeeRendall) reported from Bristol, England

    @charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia

  • amybeardy Amy Beardmore (@amybeardy) reported from Winterbourne, England

    @amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • X49841880 X (@X49841880) reported

    @virginmedia I’ve been trying to speak with you since 12th October. It’s not my fault your company’s customer service policy is written on toilet paper. You have put so much stress on me for three months. I don’t need to do anything, you do. I’ll keep things public for now thanks

  • X49841880 X (@X49841880) reported

    @virginmedia Let’s give your method a try shall we. How do I login on this chat? If you waste my time, I expect compensation. You better be able to look into everything I say or know who to pass it to for investigation and I better get a callback within the advised time if I’m told this

  • LadChandresh Chandresh Lad (@LadChandresh) reported

    @virginmedia This was at the end of a 90 minute phone call being switched between Customer Relations and your Tech Team. A member of your tech team raised it for me.

  • Emicha91875395 Emicha (@Emicha91875395) reported

    @virginmedia go through security. Then Varasha responds on the 27th  apologises for the terrible service and states they will document this and help with query, that can I yet again complete DPA. I respond and advise that I am no longer repeating myself and if he does not assist I will make

  • AdamSci12 Adam Day 😷 (@AdamSci12) reported

    ... Aaaaaaand @virginmedia is down in NW5 again!

  • stephweeks5 Stephanie (@stephweeks5) reported

    @virginmedia I have been trying to contact you via your website/app and phone for over 3 weeks, please help we have a Wi-Fi black spot according to your App which is causing chaos especially with working from home and 3 children doing remote learning.

  • lilycrimson Tara.... (@lilycrimson) reported

    @virginmedia what's the best way to contact to cancel my contract as I can't afford it following a breakdown of a relationship many thanks

  • reading_roy Roy Evans (@reading_roy) reported

    I've just been lied to in order to close an official complaint to Virgin Media @virginmedia. I'm shocked and want a resolution, but talking to someone is impossible. My worst customer care experience ever.

  • anthonyepstein Anthony Epstein (@anthonyepstein) reported

    @virginmedia I’m fed up of your bot telling me that I will get a call which never arrives

  • Emicha91875395 Emicha (@Emicha91875395) reported

    @virginmedia again. Salman then responds on the 15th saying he will look onto this. Your automated response than shows on the 16th asking if I still need help. It then appears on the 17th, after I have advised I need help. Panchami responds on the 17th and asks me to.