Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS5, BS1, BS2, BS7, BS10, BS16, BS8 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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🌈Rebekah Rhian🦄
(@RebekahMorriss) reported
from
Bristol, England
@gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down
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Jonathan Phillips, Esq.
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
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Lee Rendall
(@LeeRendall) reported
from
Bristol, England
@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Ken Trowbridge
(@KenTrowbridge3) reported
from
Bristol, England
@virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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Irfon Watkins
(@irfonw) reported
from
Bristol, England
@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia's customer services is the WORST
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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Amy Beardmore
(@amybeardy) reported
from
Winterbourne, England
@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luxe
(@LetsGoLuxe) reported
@_Stormbee Ik virgin media is ******* horrible
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MM-D
(@XMelberryX) reported
@virginmedia I've looked up reviews of your customer service phone line - I'm not calling you, I have better things to do with my time. This is your mistake. You're billing me when I have no contract with you.
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Reeses Wave
(@GLCRMI) reported
@JinkxItUp @virginmedia But don't take long for em start throttling, bad set up etc. Then charge ya for repair and repeat
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Neil Crossan
(@quietarea1) reported
@virginmedia oh and just because they are the only fast fibre in the area they think crap internet is acceptable
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FHCatt
(@fh_catt) reported
Virgin Media seems to be a company who cannot keep their word. Been waiting since after 10:00 for a manager to call and sort out a long ongoing problem.
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james bremner
(@rfcbremner) reported
@alrightfans @virginmedia @sky Sky always been a solid company for. Customer service the lot. Virgin, had their internet. Renewal went up by £25. Called to cancel thinking they would offer me a deal. They did £1 off. Customer retention isn’t a thing for Virgin.
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Reeses Wave
(@GLCRMI) reported
@JinkxItUp @virginmedia Geezus yea mine went down for 12 hrs also with no explanation just keep rebooting and checking every couple hrs till worked again. Idk same there sucks here don't truly have choice persay besides what available your coast/town region. All seemingly great deals...
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Kate Conway
(@KateCtweets) reported
Why is it that @virginmedia advice for broken WiFi is to log on to their website. Very clever. #cnuts @Ofcom
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Bellamorrisx
(@Bellamorrisx1) reported
@virginmedia you are the worst broadband service I have ever come across!!!!!! Every day my internet goes off for an hour.. awfulllll
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Dominic
(@DomBradshaw7) reported
@FeckOffFlouncer @virginmedia No they can’t, don’t do it to yourself. We’ve been waiting for a month following **** up after **** up. They’re wildly incompetent and their customer service is non-existent.