Virgin Media

Virgin Media Outage Report in Bristol, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bristol come from postal codes BS2, BS1, BS7, BS3, BS4, BS16, BS5 and BS15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 03/12/2026 19:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.

  • gingermurkin Alexandra Powell (@gingermurkin) reported from Patchway, England

    @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

  • joannevarney68 Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @virginmedia @virginhelp so 17h with no reply wicked costumer service

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

  • Fingers247 Mark Round (@Fingers247) reported from Bristol, England

    @virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.

  • martinparfrey Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • coxtonycox Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • 1Joshwa 🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Bristol, England

    So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

  • Hekler21 Simon H (@Hekler21) reported from Westerleigh, England

    @virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicola_cookson Miggy’s Geordie Mammy (@nicola_cookson) reported

    @virginmedia Hello- a lovely engineer came out on Thursday and discovered that the cable to the house is not working. Two guys came out on Friday morning and fixed it. We are connected and the kids are less feral

  • meji137 Paula Mejia-Wright (@meji137) reported

    @virginmedia My internet has been intermittent for a while, it keeps dropping off. The online checks say there is no issue with the external connection. I want to know what I can do? Do I need a new hub? I have done everything that the guides say and nothing works.

  • Gary_C_66 GaryC (@Gary_C_66) reported

    @virginmedia It's been several weeks and my broadband is constantly going down mutliple times every single day, how can I get someone to come and look at it as it seems noone on your chat on your website wants to reply. Since you "upgraded" me to your latest hub I've had nothing but problems

  • azwod55 Aron Townsend (@azwod55) reported

    @virginmedia Well we had a very late night and missed the engineers call this morning so nothing has been fix so need to arrange another one to come out.

  • johnmck58 John McK (@johnmck58) reported

    @virginmedia Please also reference my original tweet with the job number attached. It would seem I’m going around in circles here, so I emailed the CEO of your company let’s see if he’s any better at get a resolution to this issue. I’m starting to regret moving from SKYtv

  • Melaniemurrish Melanie Murrish (@Melaniemurrish) reported

    Hi @virginmedia internet dropping on and off, been going on for months, paid extra to get a pod, no better, maybe even worse. Just been cut off after been on hold for exactly an hour. Honestly fed up of paying a lot of money for crappy service. #virginmedia

  • gazfrost3 Gareth Frost (@gazfrost3) reported

    @virginmedia why is itv2 never working on my time box. I pay way too much a month as it goes and can't even get a free view channel working

  • OliviaLaydon Olivia Laydon (@OliviaLaydon) reported

    @virginmedia But when I checked this morning it said it would be fixed by 2pm and now it says it’s a complex issue with no estimated time to be fixed by which does not sound very promising?

  • rhoadster91 Girish Kamath (@rhoadster91) reported

    @virginmedia Unfortunately didn't work. I'll try this again in a few weeks. Hopefully it's just a transient issue.

  • AngrybirdJu AngrybirdJu (@AngrybirdJu) reported

    @virginmedia I don’t believe that to be true. This service is unreliable and I will be cancelling the contract very soon and getting another provider unless this is sorted. I don’t appreciate being cut off when I am trying to explain my issues to your disinterested staff.