Virgin Media

Virgin Media Outage Report in Bristol, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bristol come from postal codes BS6, BS1, BS3, BS2, BS4, BS11 and BS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 03/18/2025 08:05

March 18: Problems at Virgin Media

Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Radstock, Clevedon, Yate and Long Ashton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia My account has been compromised so I can’t sign in to join?

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

  • ruthcottz Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England

    @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

  • alisterbetts Alister Betts (@alisterbetts) reported from Bristol, England

    @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

  • RosemaryJaneFo1 Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England

    @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia As early as possible before whoever does this manages to help themselves to my money like last time

  • ShanahanMary Mary Shanahan (@ShanahanMary) reported from Bristol, England

    Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

  • craigcapes Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

  • thisisryanc Ryan Carrington (@thisisryanc) reported from Bristol, England

    @virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.

  • Shitsgigglesng1 Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England

    @Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.

  • LOCKLEYHOBSON Richard J. Lockley-Hobson (@LOCKLEYHOBSON) reported from Bristol, England

    @virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

  • Andrea_Buffery Andrea Buffery (@Andrea_Buffery) reported from Bristol, England

    @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    Hello @Plusnet 👋 still no #broadband i want my 50quid back-paid for full installation,get left without any service!Your CS rep very unhelpful! I thought #virginmedia were bad,at least I had broadband! Full installation should include checking the line - no?! 🤔#Rubbish

  • EtoileViolette Purple Star 🕷️ (@EtoileViolette) reported

    @virginmedia I have now for the fourth time in your app chat been told I'm being passed to the tech team. Every time, they put me in a queue then I end up back with the billing team who promise I'm with the right person then say they can't help. What do I have to do?

  • RetroWrestling RetroWrestling (@RetroWrestling) reported

    Never thought we'd have to contact @cedrsays regarding @virginmedia charging us too much per month for our package to what was verbally agreed, & never responding to multiple calls, emails, letters. Nearly 6 years loyalty & this is what you get. Terrible way to treat a customer.

  • RobertS23752158 Robert Smith (@RobertS23752158) reported

    @virginmedia I am attempting to cancel a contract on a flat in Bristol.. Virgin media expects me to pay for a templated letter of cancellation from some other company called cancel contract or something in Kafkaresque language that also expects us to sign a contract for this company!

  • akii_ito Akii (@akii_ito) reported

    @virginmedia And to clarify, I've given my details 3 times (which the bot didn't understand, neither the details nor the issue), and FINALLY got connected to Tenzin, and because I was busy, I replied an hour and a half later to be responded to by the bot.

  • L_Nag95 Luke James (@L_Nag95) reported

    @AshAlmquest @virginmedia Because they’re terrible it’s about as stable as a drug addict.

  • akii_ito Akii (@akii_ito) reported

    @virginmedia Also seem too busy to help via text. I'm being sent to the stupid bot every time I reply. Would seem if I don't reply as soon as possible, I get my progress reset and have to start answering the stupid questions again, with a bot that clearly doesn't work. This is disgraceful tbh

  • Sam_Rigg1 Sam (@Sam_Rigg1) reported

    @virginmedia The status page never says there is an issue when I check it as a result of slow speeds.

  • ttocs84 scott (@ttocs84) reported

    @virginmedia No. I literally signed up and it gave me two options for dates to get broadband out and that was 21st or 22nd then day later email saying it’s now 8th of jan. The outside work isn’t done by virgin so they can’t help with that which is poor.

  • RobertS23752158 Robert Smith (@RobertS23752158) reported

    @virginmedia I am attempting to cancel a contract on a flat in Bristol.. Virging media expects me to pay for a templated letter of cancellation from some other company called CIA cell contract or something in Kafkaresque language that also expects us to sign up a contact for this company!