Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS4, BS3, BS5, BS1, BS7, BS16 and BS6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Richard George
(@rjgux) reported
from
Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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Chris Rose
(@chrisandobe) reported
from
Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Laurence
(@An_SEP_Field) reported
from
Avonmouth, England
@virginmedia aaarrrggghhh!!!! No phone service!!!!
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
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Mark Prouse
(@prousy) reported
from
Kingswood, England
Worst customer service must go to @virginmedia.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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David Rankin
(@mrdrankin) reported
from
Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Dave Griffiths
(@griffdh) reported
from
Clevedon, England
@sarahmiles82 @virginmedia Agreed. Never had a problem with them before. But when we moved last October the problems started, u just couldn't make it up. U can't ring them as they don't understand what tour telling them and they don't respond to their own online complaints system. #*****
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Gem Anderson
(@Gemmagems1503) reported
from
Bristol, England
@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Farger
(@virtualicetea) reported
@Ofcom Please can you let me know how I can make a complaint against @virginmedia My vulnerable elderly parents in law have been without a phone for two weeks and @virginmedia are not responding. Thank you.
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Woodsy
(@chriswoods84) reported
@virginmedia Your app said I should order a WiFi booster and that I could via the app. I tried. It said to call you. I called. Got a recorded message and text a link for further help. I still haven't been able to order the booster, and haven't been able to speak to a person. Help
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia Refuse to pay for a month...any contract by law gives you 14 days to cancel!
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia I'm supposed to be on 50mbs...nowhere near! What they dont tell you (any bband supplier) but my engineer does....is that the fibre cable only goes to your local substation box...then thru copper cable to your house ...so slowed down automatically!
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Callum Webb
(@CallumW18934435) reported
@chaworth1985 @virginmedia Don’t bother spent last 2 weeks with 10mbs and they keep saying there’s a fix on its way bs they just can’t handle people in lockdown
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Dan Mack
(@mackin151) reported
@virginmedia So its personal then nobody from virgin media wants to talk to me that what you get for being a customer for a decade
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a b b i e
(@its_abbi3_) reported
@virginmedia I’ve been without TV for a week and none of your online or phone help has fixed our issues and we are still yet to actually speak to a real person, this is not good enough- please help me.
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LW 🏴🦄 🌈
(@louisewil86) reported
@davechristie15 @yanic1965 @virginmedia They’re brutal, we had it for a week and it was awful, so much slower than Sky and BT, didn’t even get WiFi in some rooms, ended up using data in the house! We cancelled exactly 1 week after it went in and they’re chancing it for a full months bill! They’re a joke!
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RedHawk6Times *🏆🏆🏆🏆🏆🏆
(@hawkslfc) reported
Been on the phone to @virginmedia for over half an hour, still no answer, i only want to ask why i can't watch live tv on my laptop as it says used too many devices even though its the same laptop being used every time, poor practice once again from virginmedia.
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U
(@BillyWalsh94) reported
@virginmedia I texted and ive been put on a queue since last night...someone should be able to help me with this without all the wait?