Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS16, BS1, BS8, BS4 and BS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia The service checker just says its down but doesn't tell me what's going on.
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Tony Cox
(@coxtonycox) reported
from
Bristol, England
@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Joanne Varney (White
(@joannevarney68) reported
from
Bristol, England
@virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@virginmedia @virginhelp so 17h with no reply wicked costumer service
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Simon H
(@Hekler21) reported
from
Westerleigh, England
@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia help please. How do o get to choose a football game on the red button? It’s not working.
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
-
Martin Parfrey
(@martinparfrey) reported
from
Kingswood, England
@virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beef_Root
(@Bookbugs1) reported
@virginmedia It said cabling fault may cause issues with service. I will register now. Taking a while. Been on and off for a bit now
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Shaun
(@Shaun69060014) reported
@virginmedia Nope,was told it'll be looked into,and still waiting,we never ever use our landline anyhow,but still got charged,while line was faulty
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stuart galsworthy
(@stuggiebear) reported
@virginmedia That doesn't help when they are piggy backing uk numbers and it is a different number each time. It is something virgin should be dealing as they are impersonating Virgin media. Maybe just maybe you stop using Indian call centers like do many other uk company's.oh I forgot profit
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Return of the Drunken Tweeter
(@_Kill_Yr_Idols) reported
Potential Interviewer: what is the hardest thing you have ever done? Me: Tried to cancel Virgin Media.
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UnitedDaily
(@MUNUTD7S) reported
My advice to anyone who is thinking about getting Virgin Media is to stop and get BT or Sky. Customer service is poor, internet will be down for a minimum of 3 days. They will keep on saying “our engineer is working hard to resolve the problem” but the problem persists!
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Timothy J Corbett
(@corbetttt10) reported
@virginmedia I have spent countless hours trying to speak to the right people. There is a useless “complaint form” online (which requires innumerable clicks to find); I completed this on Friday 9 April, and have never heard back from anyone.
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Timothy J Corbett
(@corbetttt10) reported
@virginmedia The “street” engineers came on 9 April and could not fix it. I was told that they would put in the order for the “cabinet” engineers, but could not say when.
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Andy duck
(@D00k3n) reported
@virginmedia It was never made an official complaint because the manager never called me! Funny that...
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Tre
(@Liafreytre) reported
@virginmedia Nope this apparently is from 2018 and last update was jan 21 so newly added. Had same account for years and is for £6. If was an actual issue I doubt I would still have services and no record would be found at your end.
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Beef_Root
(@Bookbugs1) reported
@virginmedia It is now saying no issues in the area but there are. It is still 15 myself when I am on 500 !!!