Virgin Media outages and service status in Bristol, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 22, 2:11 PM GMT+1.
- Internet (75%)
- Wi-fi (11%)
- E-mail (8%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Bristol come from postal codes BS7 , BS2 , BS1 , BS15 , BS6 , BS3 , BS5 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Nailsea, Bath, and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
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Internet | 3 days ago |
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Bristol
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Internet | 3 days ago |
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Bristol
|
Internet | 4 days ago |
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Bristol
|
Internet | 5 days ago |
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Bristol
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6 days ago | |
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Bristol
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Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, EnglandHey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Hi, call me Chu x (@xChuChux911) reported from Bristol, England@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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william brown (@williamjbrown) reported from Bristol, England@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
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Amy (@Yippers) reported from Bristol, England@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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J Stan (@Superstan_92) reported from Bristol, England@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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Amz (@amy_noony) reported from Bristol, EnglandVirgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧ (@DollyDeluxe) reported from Patchway, England@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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Gareth Balmer (@garethbalmer) reported from Bristol, England@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Tiffany (@lazy__goth) reported from Bristol, England@virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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James Harrison (@jamesmjharrison) reported from Bristol, England@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Steve Parsons (@steveparsnips) reported from Stoke Gifford, England@virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish
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Tony Cox (@coxtonycox) reported from Bristol, England@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandGenius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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KB (@kadenbatt) reported from Warmley, England@virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone
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Tina Badley (@tinabadley) reported from Bristol, England@henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!
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Joanne Varney (White (@joannevarney68) reported from Bristol, England@virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer
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Sam 🏴☠️ (@BRFCSamuel) reported from Kingswood, England@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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Chris Orman (@chrisorman) reported from Bradley Stoke, England@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DippyP1 #CV1 (@DippyMMA12) reported@DeviateDefiant @virginmedia @MoneySupermkt Oh, it took you 18 years to realise they couldn't give a **** about you as a customer?
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A.Brown (@_DundeePerfect_) reported@robhinds @virginmedia I have never been told I need anything other than broadband.... even if do decide to have a home phone that now plugs right in to the router.
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Alan Roberts (@AlanRob68902430) reportedAnyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises
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Robert Walker (@KingBerty1992) reported@DeviateDefiant @virginmedia @MoneySupermkt I went to FTTP and had no end of issues with it switched back to virgin after the cut off however i had to do it as a new customer my wife for me to get that said deal same house same last name and thats how i got around it do it every year now ball ache but saves you thousands
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Moots (@JJMootts) reportedI swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.
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Jackie (@boomerangjf) reported@virginmedia what is going on? They has been intermittent issues with Broadband in my area for a couple of weeks. No communication? Hoping we won’t notice? Virgin Service is appalling!
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only2genders (@0nlytwogenders) reported@Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson
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Dmitriy Lobov (@DymDymok) reported@DeviateDefiant @virginmedia @MoneySupermkt 18 years? Man, has it never occured to you to check what alternative were?
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RK8 (@Rahul_Kotecha) reported@virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service
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Berk (@trapdoor456) reported@virginmedia @RicardoEyes Maybe show decent customer service when you are contacted about issues initially, not just when people have had enough & leave 🤷