Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS5, BS2, BS7, BS10, BS1, BS16, BS8 and BS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/02/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol TV
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • AcuharmonyUK Acuharmony-UK (@AcuharmonyUK) reported from Clevedon, England

    @virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

  • CloudHQ Mark Andres (@CloudHQ) reported from Bristol, England

    Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

  • jamesmjharrison James Harrison (@jamesmjharrison) reported from Bristol, England

    @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

  • DigitalJonathan Jonathan (@DigitalJonathan) reported from Bristol, England

    Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

  • williamjbrown william brown (@williamjbrown) reported from Bristol, England

    @virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.

  • williamjbrown william brown (@williamjbrown) reported from Bristol, England

    @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

  • morefluids Sethina A Watson (@morefluids) reported from Bristol, England

    It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me

  • DerShru Der Shru (@DerShru) reported from Bristol, England

    Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

  • TerryLeannepri1 leanne (@TerryLeannepri1) reported from Avonmouth, England

    @virginmedia what is going on with the broadband as it's down again and I can't ring 150 from my landline as it's coming up that the number hasn't been recognised

  • brizzlesean Sean Lewis (@brizzlesean) reported from Yate, England

    Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

  • pistolpete303 The Pistol from Bristol (@pistolpete303) reported from Kingswood, England

    @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

  • creativeskg Stuart Gallop (@creativeskg) reported from Bristol, England

    @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

  • RedWoodyLFC DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

  • LetRIP Matt (@LetRIP) reported from Thornbury, England

    @virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service

  • SamAndSnooper Sam&Snooper (@SamAndSnooper) reported from Bristol, England

    Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

  • DerShru Der Shru (@DerShru) reported from Bristol, England

    @virginmedia another outage again? Fix your ****

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • KieranTrvlr Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported from Bristol, England

    @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • laurainemaria Lauraine (@laurainemaria) reported

    @virginmedia Lots of periods of connection loss, poor customer service. All in all a waste of time and money.

  • jbell32403 Jay🇬🇧 (@jbell32403) reported

    @virginmedia what is happening again with Broadband outage in B71 area ?????

  • andyelcaro AMcD (@andyelcaro) reported

    @virginmedia So I'll call customer care and will expect £35 credited to my bill if you wish to keep me as a customer.

  • Adam_Carlin Adam Carlin (@Adam_Carlin) reported

    @virginmedia please help. All I need is a number or a link to order a new hub.

  • petecoales Pete Coales (@petecoales) reported

    @virginmedia seriously annoyed customer here!! Continual Internet connection dropouts despite two engineer visits and when I ring to complain again this morning I get told the engineers are aware and I have to monitor for 7 days!!!! When I complain the agent hangs up on me!!!!

  • SHaywardZA S H (@SHaywardZA) reported

    @virginmedia No I have not. I expect your delivery dates to be correct on your website. Just got another email saying the service is only from 02/09/2021. Shocking service. I want the service on the date requested 21/07/21. If you cannot get this right you are in beach of the contract.

  • BottyBotBot8 Botty Bot Bot (@BottyBotBot8) reported

    @virginmedia Shame the actual service is so **** really. You charged me over £200 when you breached your own service contract.

  • SHaywardZA S H (@SHaywardZA) reported

    @virginmedia I will have a right to cancel my services with Virgin as you cannot provide the service by the date requested.

  • jbell32403 Jay🇬🇧 (@jbell32403) reported

    @virginmedia Nothing on there but I called the fault line earlier and they said known issue in area and it came back for about 1 hr then gone again .. can someone confirm engineer are working on it in my area of B71

  • The_dadblogs The Dadblogs (@The_dadblogs) reported from South Shore, England

    @virginmedia Yeah we're just going to wait yet again for you to "fix" the problem, not holding my breath! And yet you chose to address this and not the rude customer service I received 🤔