Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS7, BS4, BS1, BS10, BS5, BS15 and BS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Clevedon |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia I have had to email your DPO department again today for an update as it will be 3 weeks tomorrow since last reply. This has been rumbling on for a month. Your customer service is shocking. Who do I need to complain to? @Offcom?
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Sara Venn
(@Saralimback) reported
from
Bristol, England
@virginmedia No someone has deleted it overnight after saying they could help via DM. This is appalling behaviour-it was whoever was tweeting yesterday.
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Pete Lawrence
(@digthisfood) reported
from
Bristol, England
I cannot believe just how lousy the service is from @virginmedia . Counting down the days to my contract end.
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Adam Nieman 💙
(@adamnieman) reported
from
Bristol, England
@jonWturney @virginmedia If only they DID invest in their network. They bought Telewest in a fire-sale many years ago and have spent barely a penny on it. My guess is that they are able to ‘upgrade’ your speed because all of your neighbours have switched to BT, who actually have invested.
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Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia another 5 days waiting for a call back .. and this was after my case had been ‘elevated’ and a promise for all to be sorted on a Friday - more broken promises / what do you suggest now ? Just leave after 22 years ? @MartinSLewis @WhichUK - all details being recorded
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @virginmedia All of the wi-fi providers are rubbish. I am with BT and had to make several complaints about poor signal. You would be better off with a pay as you go dongle to be perfectly honest.
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aimeeeee
(@avh12) reported
from
Patchway, England
@virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?
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Edwin Walker
(@edwinokli) reported
from
Bristol, England
@virginmedia I have an issue with Bluetooth headphones interfering with WiFi signal. Two pairs of headphones, same result. Is there anything I can do to the router to stop this from happening? It's better when I switch off the 2.4GHz band.
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Craig Allan
(@CraigAllan5) reported
from
Clevedon, England
@virginmedia shocking service so far. Ordered our broadband a month in advance of our house move as is essential because we’re both working from home. Been in a week and had delivery of my hub but still not able to connect. Advice is always just to wait and it will come online.
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George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.
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Jon K
(@jonki1980) reported
from
Bristol, England
@virginmedia Broadband is down in Bristol BS16. Stopped about 30 minutes - tried rebooting twice on and off included are you aware of any issues? Service Status says no issues - no message on calling 150 #virginmediadown
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Im not sure but a few questions? Im not your customer? I have never gave you my information? I left you and I have a different number? So why do I have to contact you? I dont think I shall ever come back to you after this?
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia So i have to fill out forms because you have my details. I will putting a complaint into @Offcom
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia I dont want an account with you to send a complaint. I do not want to be your customer. All I want is to get this resolved. Do I have to go through @Offcom to resolve the issue issue?
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Dan Billing
(@TheTestDoctor) reported
from
Bristol, England
@inclusively_amy @virginmedia Nope...Manchester issue?
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Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@richardbranson are you anything to do with @virginmedia ? If so please can you get someone to finally do something they promise. 15 hours on phone, promised credits, nothing arrives, overcharge £50 p/month & promised of a call back & nothing 22 years a customer, 6 weeks waiting
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Fi Willi
(@fifiifif) reported
from
Bristol, England
AGH! 40 mins waiting on the phone to find out that @virginmedia will not help you understand why the internet service is slow unless you have an Ethernet plugged in... WHO CONNECTS BY WIRE TO THE INTERNET IN THE AGE OF TABLETS AND SMARTPHONE?! Ugh! 😡 #penalised
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Sara Venn
(@Saralimback) reported
from
Bristol, England
Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@rab7319) reported
@virginmedia **** up from the start lots of greedy ******* now scamming people with inflated prices I'll just wait till its on a streaming platform 🤔 only priority was touts
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Michelle D
(@Hobbit_Girl) reported
@virginmedia WHAT THE ACTUAL **** How have you sold out @virginmedia @O2 when your app has been down all day? You have prioritised the touts and bots - not your customers
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Rick Fulton
(@RickFulton1) reported
Four hours the wi-fi has been down now @premierinn Checked @virginmedia and they have no outages so what’s going on?
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🟣 Tristan Griffiths #ImTristanG
(@ImTristanG) reported
So looks like for some reason there was issues with our @virginmedia DIRECT DEBIT, meaning the service was suspended, So paid by card & told connected in 10mins - 3 hours, but then got emailing chasing payment (AFTER PAYING) and no resumed services! #BadCustomerService #FAIL
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Annmarie Noble
(@annmarienoble23) reported
@virginmedia The repair was carried out this morning, it was a faulty connection outside. All working again now although the WiFi seems patchy having cut out twice in a short time. I'm wondering if I'm entitled to compensation as been without services for more than 48hrs?
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Luke Symonds
(@amazedarkwolf) reported
So now because of virgin media big mistake a worker has checked the damage and has said it will take up 2 a week to be fixed so my streaming schedule has been ruined for a week so see you guys in a week time #furious #annoyed
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only a number
(@craig_cw73) reported
@virginmedia Im guessing NONE of your customers (virgin) got tickets through the App as it was down before the sale even started!
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Jeremy Rabinovitch
(@jezrab) reported
@virginmedia How have you sold out when everyone seems to have been frozen out all day. I will be making a complaint to @Ofcom about this.
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Simon Smith
(@smithydude70) reported
@virginmedia Utter bullshit. The damn site has been unattainable all day! Sold out my arse!
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Victoria Hart
(@VFarrell30) reported
@O2 All day been trying via Virgin Media and had Bad Gateway error message 🙄