Virgin Media

Virgin Media Outage Report in Bristol, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bristol come from postal codes BS5, BS2, BS4, BS10, BS1, BS15, BS8 and BS7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 12/28/2025 11:40

December 28: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol TV
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • scottthomasss05 Scott Thomas (@scottthomasss05) reported from Bristol, England

    @virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update

  • theknowlepub The Knowle Pub (@theknowlepub) reported from Bristol, England

    Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫

  • creesey Simon Creese (@creesey) reported from Filton, England

    @virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬

  • ewanc1 Ewan Cameron 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ewanc1) reported from Bristol, England

    @virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed

  • Bob_TheBaldie Bob (@Bob_TheBaldie) reported from Kingswood, England

    Just had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia Getting slow speeds on phone and laptop plus handheld devices

  • Mendipcaver David Mason (@Mendipcaver) reported from Kingswood, England

    @VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice

  • AlanW101203 Alan Williams (@AlanW101203) reported from Bristol, England

    @virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters

  • jon_bower Jon Bower (@jon_bower) reported from Bristol, England

    Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....

  • pieceofurheart wil (@pieceofurheart) reported from Bristol, England

    @virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help

  • Wellsylad20 Matt Wells (@Wellsylad20) reported from Bristol, England

    not working on Sky via Virgin Media

  • shay1808b Seamus Brennan (@shay1808b) reported from Bradley Stoke, England

    @virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia do you have a live chat service please.

  • PortiaSC Portia (@PortiaSC) reported from Bristol, England

    Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔

  • serena_ralston Serena Ralston (@serena_ralston) reported from Bristol, England

    Cooee @virginmedia anyone there? My whole street down and no info from you.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • liffy1A liffy1A (@liffy1A) reported

    @VirginMediaIE @jonr667 @virginmedia Hi Kellie - this simply isn't good enough. Another day, same old shite. What has caused this outage, where is Virgin media management to update your customers, you and your colleagues shouldn't be having to do this at this stage. Is this being considered a serious crisis event?

  • Eleanor15032928 Eleanor Brown (@Eleanor15032928) reported

    @virginmedia Bill wrong AGAIN, 16 minutes on to an agent who put me on hold and cut me off - your customer service is shocking. Will be taking advice today about getting out of my contract. You've the cheek to overcharge me despite having no services for 30 hours!

  • ecchimo David Evans (@ecchimo) reported

    @virginmedia Your website still says there is no problem even though yesterday your customer service person said that there is a known issues which is being worked on (still broken). Why have the service status checker if you don’t actually update it?

  • Qeezyxo swyzz qeezy (@Qeezyxo) reported

    hey @virginmedia my google home wifi router has been flashing blue since last night and when I go into the app to resetup the wifi it says that there is no connection and the router needs to be plugged in when it already is. Pls help

  • Samanth75900599 Samantha (@Samanth75900599) reported

    @MartinSLewis Computer’s and web sites did have a problem this morning even Virgin media crashed out and went down

  • david_witty De Witty (@david_witty) reported

    Hey @virginmedia my Internet is down but service status is green on 'MyVirginMedia'. Any ideas? I'm in B30 2UH.

  • liffy1A liffy1A (@liffy1A) reported

    @david_witty @virginmedia @VirginMediaIE are down here too in Ireland since yesterday. They are now saying its a whole day to repair again today. I wonder are they going bankrupt in reality.

  • Devonlloyd9 Dev lloyd ✨ (@Devonlloyd9) reported

    @virginmedia what is the point of providing a service that doesn’t work? We have had virtually no wifi since we set it up with you 5 weeks ago. Keep getting told it’s a fault that’s being fixed but the deadline keeps getting pushed back.

  • liffy1A liffy1A (@liffy1A) reported

    @jonr667 @virginmedia Same here in Ireland, down since yesterday. I suspect Finacial issues at the company…. @VirginMediaIE

  • jonr667 jon rowland (@jonr667) reported

    @virginmedia what is going on in DL1 Darlington, the service ie internet has never been so unreliable