Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS7, BS1, BS10, BS4, BS3, BS9 and BS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/27/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • Mendipcaver David Mason (@Mendipcaver) reported from Kingswood, England

    @VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice

  • stace_the_face stace_the_face (@stace_the_face) reported from Bristol, England

    @virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace

  • Joner030277 Matthew Jones (@Joner030277) reported from Bristol, England

    @virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?

  • JFab208 johnhughes FAB208 (@JFab208) reported from Bristol, England

    @virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog

  • WavemakerNick Nick Hounsfield (@WavemakerNick) reported from Bristol, England

    @virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...

  • jon_bower Jon Bower (@jon_bower) reported from Bristol, England

    Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!

  • gasbitchbrooks claire brooks (@gasbitchbrooks) reported from Bristol, England

    Virgin media and Vodafone r ****

  • Joner030277 Matthew Jones (@Joner030277) reported from Bristol, England

    @virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia Getting slow speeds on phone and laptop plus handheld devices

  • neilwilkinsx Neil Wilkins (@neilwilkinsx) reported from Bristol, England

    OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.

  • PortiaSC Portia (@PortiaSC) reported from Bristol, England

    Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update

  • JFab208 johnhughes FAB208 (@JFab208) reported from Bristol, England

    @virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia so you think it’s acceptable to too my bill up by£29 a month after being with yourself for 17 years . After speaking to a so called customer service advisor I have to wait 28 days for a response 😡😡😡 new customers getting better deals

  • AlisonCrichton Alison Crichton (@AlisonCrichton) reported from Nailsea, England

    @virginmedia Done all that messaging service was useless.

  • mapson_nick Nick Mapson (@mapson_nick) reported from Clevedon, England

    @virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡

  • dac5267 Dave Clark (@dac5267) reported from Yate, England

    @virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.

  • stace_the_face stace_the_face (@stace_the_face) reported from Bristol, England

    @virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so

  • stace_the_face stace_the_face (@stace_the_face) reported from Bristol, England

    @virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lauraehat Laura Emily (@lauraehat) reported

    Hey @virginmedia when I was on the phone to customer services trying to leave because you’re doubling my bill in the middle of a cost of living crisis your advisor put me through to the retentions team at @O2 instead. The guys over at O2 were terrific…but couldn’t help me

  • Andy_RChurch Andy Chadwick (@Andy_RChurch) reported

    @virginmedia I've managed to log in via my laptop, but there's still an issue with the phone app. 😢

  • realsusiemama Susan Tosney (@realsusiemama) reported

    @virginmedia The issue is a cable . I hav had 4 visits yet nothing been done . 4 days of no broad band/tv or phone. Utterly ridiculous. Sick phoning and getting read a script from someone in India. How can I actually speak to someone that has a clue. Best just come and remove your stuff.

  • realsusiemama Susan Tosney (@realsusiemama) reported

    @virginmedia The cable is outside my home on a public footpath. City fibre have been carrying out works. I believe I am the 4th house for this to happen. I have lodged a complaint with them. The cable and service to me is from virgin so why is it taking so long!

  • HeyOnlyMeAgain Sam (@HeyOnlyMeAgain) reported

    @virginmedia I’ve already done that. There is an issue within my postcode area, I’m saying this is the second time within 4 days that I’ve had a loss of service.

  • Liam_safe_hands Munty (@Liam_safe_hands) reported from Bar Hill, England

    @virginmedia Do you think this is exceptable?? No TV or Internet for the whole day. The fix time keeps getting pushed back too. Never had any of these problems with @SkyUK

  • Z82757415 Z (@Z82757415) reported

    @virginmedia Why is your help line music trash? Needs to be a silent option.

  • Joshua50227705 Joshua (@Joshua50227705) reported

    @virginmedia been on hold with customer service for over half an hour after ringing at 4PM yesterday to be told it was closed to deal with an issue over a month old. Are you still open?!

  • J_LHAM1LL (@J_LHAM1LL) reported

    @virginmedia Haven’t had a consistent day of internet since I joined. Kicked out of online games, Can’t handle more than 3 devices at once and that’s when it’s working. Customer service telephone line . . Wow I honestly don’t understand how they keep there jobs.

  • TKev_86 J’ai Faim 🥞 (@TKev_86) reported

    @virginmedia Status check does not work, but I have call and they confirm the network outage in my area - thanks