Virgin Media outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Clevedon, Bristol, Nailsea, Bath, and Portishead.

City	Problem Type	Report Time
Clevedon	Internet	4 days ago
Bristol	Internet	4 days ago
Bristol	Internet	5 days ago
Bristol	Internet	5 days ago
Bristol	Internet	7 days ago
Bristol	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Rosemary Jane Fox (@RosemaryJaneFo1) reported 30 seconds ago from Bristol, England

  @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

• 
  Mary Shanahan (@ShanahanMary) reported 50 seconds ago from Bristol, England

  Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

• 
  Chris (@chrisandobe) reported 2 minutes ago from Kingswood, England

  @virginmedia If it's better customer service then that would be better than having to be with O2

• 
  Miles (@Milesenberg) reported 9 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Shitsgigglesngloves (@Shitsgigglesng1) reported 9 minutes ago from Kingswood, England

  @Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.

• 
  Martin Parfrey (@martinparfrey) reported 13 minutes ago from Kingswood, England

  @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

• 
  Tina Badley (@tinabadley) reported 14 minutes ago from Bristol, England

  @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

• 
  The Pistol from Bristol (@pistolpete303) reported 17 minutes ago from Kingswood, England

  @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

• 
  Matthew Turner (@MTurnerNFL) reported 20 minutes ago from Bristol, England

  @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

• 
  Sam&Snooper (@SamAndSnooper) reported 30 minutes ago from Bristol, England

  Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

• 
  Rob Hurley ✈️ (@hurleyb0b) reported 36 minutes ago from Bristol, England

  Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

• 
  Chris Orman (@chrisorman) reported 37 minutes ago from Bradley Stoke, England

  Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

• 
  Gill Harrison (@gillih) reported 39 minutes ago from Portishead and North Weston, England

  @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

• 
  Derby Pascal (@derbypascal) reported 46 minutes ago from Bristol, England

  @virginmedia The service checker just says its down but doesn't tell me what's going on.

• 
  Ryan Carrington (@thisisryanc) reported 48 minutes ago from Bristol, England

  @virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.

• 
  Gill Harrison (@gillih) reported 48 minutes ago from Portishead and North Weston, England

  Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

• 
  Jacob (@j_bettany) reported 49 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

• 
  Beth Ryan (@bethkorf) reported 53 minutes ago from Kingswood, England

  @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

• 
  VickyL (@VickyLorych) reported 56 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Tina Badley (@tinabadley) reported 57 minutes ago from Bristol, England

  @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kim 🥀 (@ersaztly) reported 5 minutes ago

  Virgin media WiFi ******* sucks it’s been out since yesterday

• 
  🎯DartingMelon⛩️ (@DartingMelon) reported 5 minutes ago

  @alexand979677 @virginmedia open a complaint against them mate let it sit un resolved youll be able then to take it to the ombudsman who’ll rule in your favour for paying for services you haven’t been able to access. Worked for companies like this before never works out well for them also used this mysself.

• 
  paul taylor (@pstaylor1412) reported 8 minutes ago

  @virginmedia shocking service !You want to change my elderly mother’s tv package which is far in excess of her needs and charge her extra for it. Fleecing oaps is not a good look after 20 years loyalty we will be cancelling.

• 
  CliveR (@CliveR39) reported 8 minutes ago

  As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

• 
  Teds (@Tedtalks13) reported 9 minutes ago

  @CompaniesHouse adam crozier of Bt is now in experian as ceo; what the hell is going on Not one of these logos directors or legals would talk me Ovo Sse Eon BG Ee Bt “Enterprise cars did with their legal “ Gregory able before 2014… Edf legal counsel did before 2016 Virgin media didn’t especially the ceo peter peter was to busy apparently so was Josh bayliss “I’m Lower management level” Collers ip fraud Mathy squires fraud Shakespears on the house for “paying the court costs “ “do one you didn’t cap any costs idiots desist —- they desisted” Enoch evans in cross chats with shady shits pockets in security. of leopard print flop of faded design of the iron being ****. Now we have the issue of who closed one or two of my cases when my signatures been traced and the pencil and pen aabuse visual of a retard that’s a criminal offence. and no discussion of agreement either I don’t do deals with bullshitting ******* *****

• 
  Big Bobby Campbell (@BigBobbyCampbe1) reported 12 minutes ago

  @DavidPaintdw @virginmedia Just browsing different packages as mine has run out with my provider. Won’t be touching these now - seems a lot and poor contract agreements.

• 
  Cookie (@chrissincl29564) reported 17 minutes ago

  @stephenm68 @virginmedia That is awful. Virgin media have really done down hill in looking after their customers. All they care about is customer acquisition

• 
  G (@gemgemmzzzz1) reported 19 minutes ago

  @virginmedia It’s been going on for weeks now and the completion date keeps getting pushed back meanwhile I have to deal with terrible internet connection

• 
  Paddy Stavros (@PaddyStavros69) reported 20 minutes ago

  @Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼

• 
  johan cruft (@rjbjmb) reported 29 minutes ago

  @virginmedia I don’t have sky sports as part of my package with you but have been able to watch it since Saturday. Is this part of the same issue?