Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS16, BS1, BS8, BS4 and BS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡
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Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡
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Louise Ripley
(@LouRipley) reported
from
Bristol, England
@virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia can you please let me know why I still can’t watch the on demand service and Iam still being charged for it
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Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back
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George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?
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Sara Venn
(@Saralimback) reported
from
Bristol, England
Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1
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Louise Ripley
(@LouRipley) reported
from
Bristol, England
@virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.
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John McGee 109
(@JohnMcG88939705) reported
from
Bristol, England
@MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke
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Russell Waterhouse
(@RussellWaterho5) reported
from
Keynsham, England
@virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?
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aimeeeee
(@avh12) reported
from
Patchway, England
@virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?
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Sara Venn
(@Saralimback) reported
from
Bristol, England
@virginmedia No someone has deleted it overnight after saying they could help via DM. This is appalling behaviour-it was whoever was tweeting yesterday.
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Dan Billing
(@TheTestDoctor) reported
from
Bristol, England
@inclusively_amy @virginmedia Nope...Manchester issue?
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Georgia Skuse🍭
(@gskusey) reported
from
Kingswood, England
@virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Addy
(@CatherineAddy) reported
@virginmedia I don’t thiiiink I need to test where in the house I have connection, we have connection in all the rooms and then it drops out in ALL the rooms, with all the devices... like. We are paying for something that’s not working. We keep calling and we get a mixture of info
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Nigel
(@nigej72) reported
@virginmedia Hello, I called your helpdesk but again no help..still can't register to get access. Got messgae saying sorry can't register you at moment each time.!!! Ben a client of virgin for over 15 years. I need someone to help me!!!!!!!
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Aaron
(@Aaron45327113) reported
@virginmedia My tv keeps buffering and I kkep getting a error code any time I change channel . Has been going on for three days now . Just wondering is it nationwide issue or just my area
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Narendra Tailor
(@NarryT2016) reported
@virginmedia @10_horne Resolve complaints within 28 days? Did I see pigs fly? My complaint was raised on 1st Jan and after almost 3 months nothing done. I can even give you the reference no. I have now asked @CISASUK to investigate your practices. Judgement due by 7th April if you acted illegal
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WRESTLING
(@jawaid_mr) reported
@virginmedia tommrow because you never responded to my messages
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🇬🇧BritHotwife🇬🇧 Top 1% OnlyFans🔞
(@brithotwife) reported
Advice needed I have the #Virginmedia Hub 3 and the coverage is awful unless near then its amazing. Has anyone got the Pods to help signal elsewhere if so do u rate it? Or what normal hub should i get and just use this as a router only?
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Danny
(@Dannysmith1867) reported
Virgin media once again proving they’re the worst in the business, ******* shocking Internet
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Andy Horne 10
(@10_horne) reported
@NarryT2016 @virginmedia @CISASUK there so wrong ,,,I have even moved house .done a stupid thing got virgin media again and there still stitching me up ,,,they must be the worst company going I have told all my family ,friends and work colleagues to cancel subscription
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Narendra Tailor
(@NarryT2016) reported
@MrGeeTalks @virginmedia I am aware of at least six of my colleagues at work who will not be renewing their contracts with @virginmedia . All of them complain of poor broadband and poor customer services. Will they be going concern by 2025?
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Andy Barrowcliffe
(@AndyBarrowcliff) reported
@virginmedia I have never had a more unreliable broadband provider- absolute rubbish. Internet constantly crashing, lost work and unable to stream TV at the weekend. Several calls to customer service and told the same thing each time (fault in your area - engineers out)!