Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS15, BS2, BS7, BS16, BS1, BS5, BS6 and BS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 04/01/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol TV
United KingdomClevedon Internet
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • Yippers Amy (@Yippers) reported from Bristol, England

    I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.

  • bubbles010689 ibubbles12 (@bubbles010689) reported from Bristol, England

    @rob9900 @virginmedia any help

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets

  • GregDawes38 Greg Dawes (@GregDawes38) reported from Patchway, England

    @virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

  • karleburford Karle Burford (@karleburford) reported from Bristol, England

    @virginmedia Too late for that. My opinion is set. Awful service and a pain.

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    I don't need your help anyway @virginmedia wasteman...

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    @notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

  • xcbushy sarah bush (@xcbushy) reported from Bristol, England

    @virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

  • littletinaob Tina Ransom (@littletinaob) reported from Clevedon, England

    @virginmedia am paying for pay boxing but have no sound!!!! Please help asap

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • HotHayleyUK ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ 🌹🔗 (@HotHayleyUK) reported

    @virginmedia It's been well over a week where the WiFi has been off several times a day making it impossible to work. It's ridiculous. Apparently there is now issues in my area... how you think you can bill me for this month and then increase prices for May is mind boggling!

  • RichardShearn1 Richard Shearn (@RichardShearn1) reported

    @HistorianHayley @beverleyturner @virginmedia Try Truespeed full fibre if it’s available in your area, only £25 a month and never drops out 150 mbps

  • cherrypie1872 Northy🍒🤍 (@cherrypie1872) reported

    @virginmedia Yes. When the engineer came out we were told the line to our house had been blocked as part of the fix for the area. Engineers then came out to replace the line.

  • SiobhanCollett Siobhan Collett (@SiobhanCollett) reported

    @virginmedia Round and round you go. Is that a Virgin media customer care strategy?! Like I already told you. Natalie reactivated my old account so I can access my emails. I’ve had countless calls in 10 days. Not once has anyone else said what you are now saying

  • johnboy2601 Johnboy (@johnboy2601) reported

    @MotoNutJob @virginmedia They are ******* ****, customer services are piss poor if you get them off script they're clueless

  • MotoNutJob Dogknob1 (@MotoNutJob) reported

    @virginmedia Yep @VodafoneUK for same speed but full fiber and Inc home phone for under half your price. You even got slightly desperate and said £43pm for 6months Let me just say I've been with you 15 odd years and that's how you treat us

  • mattyboi1991 matt (@mattyboi1991) reported

    @Rorythough @virginmedia Try 6 months and counting with so many visits without issues being resolved.

  • Widget57529543 Widget (@Widget57529543) reported

    @virginmedia Forget it. It can stay open to the elements. How pointless it was to try and help you.

  • HeroponDavid David. (@HeroponDavid) reported

    Getting so sick of @virginmedia now. Internets been going off and on for the last 3 days, according to the person I called there's no issue in my area then was hung up on. Why am I paying for this **** anymore?!

  • mahulll Mahul Patel (@mahulll) reported

    @virginmedia Yes it shows up on the available networks. But the internet just does not work and hasn’t done for 13 days. On the service info page it still says that your engineers are trying to fix the problem (apparently for the last 13 days)?!