Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS1, BS15, BS5, BS3, BS6, BS10 and BS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 12/03/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing

  • xcbushy sarah bush (@xcbushy) reported from Bristol, England

    @virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

  • GregDawes38 Greg Dawes (@GregDawes38) reported from Patchway, England

    @virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally

  • Yippers Amy (@Yippers) reported from Bristol, England

    I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    @notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.

  • bubbles010689 ibubbles12 (@bubbles010689) reported from Bristol, England

    @rob9900 @virginmedia any help

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

  • karleburford Karle Burford (@karleburford) reported from Bristol, England

    @virginmedia Too late for that. My opinion is set. Awful service and a pain.

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • littletinaob Tina Ransom (@littletinaob) reported from Clevedon, England

    @virginmedia am paying for pay boxing but have no sound!!!! Please help asap

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia I don’t want to make a complaint just fix our internet x

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bobbyorange111 ... (@bobbyorange111) reported

    @virginmedia why is virgin media customer service so bad ?? Overly polite robots who don’t listen and regurgitate the same scripted bullshit

  • Pizza1965 Tracy P (@Pizza1965) reported

    Is @EE Wi-Fi as good as Kevin Bacon tells us? Thoughts please! I need to get rid of @virginmedia, wi-fi was dire and is now even worse since they did the recent change, customer service almost non existent, been with them over 20yrs, time to go!

  • Mxnepd Maxine (@Mxnepd) reported

    I’ve been attempting to cancel my @virginmedia and you chat “agents” are unbelievably obtrusive and unhelpful. It almost feels like a scam. Please advise how I can cancel my contract.

  • frank_gourley Frank Gourley (@frank_gourley) reported

    @virginmedia Hi Virgin. Still missing channels since came back on line. Called your help desk..going to send an engineer again.on line test says some issuse not resolved. Your help desk not interested in this. So big question is do I need and engineer or is the dault not fully resloved. Mmmmm

  • johnnyhammer5 John (@johnnyhammer5) reported

    @virginmedia your call centre is awful, no empathy for UK life or realities. You have sub standard processes, you’ve not delivered what was sold, nor was it on time. My complaint has been replied to in the wrong name, I shouldn’t have to complain via Twitter. Very bad experience.

  • superstaryas7 yas ➐ (@superstaryas7) reported

    @virginmedia why is your agent not listening to me & refusing to go ahead & cancel my contract without a termination charge???? She's literally ignoring what I'm saying & keeps saying VM are trying to fix the issue. (You've been trying to fix it since 12th Oct)

  • LeSeanMTL Coffee & Wingtips (@LeSeanMTL) reported

    @virginmedia Just transferred my mobile from Videotron to Virgin and no service! I never had outages with @Videotron and before I even was hooked up with Virgin, no service. Is it normal for Virgin to have constant outages? This is Canada and we expect major snow storms….

  • MyAlienwar mtvne (@MyAlienwar) reported

    @virginmedia Hi, please get your IT team to ensure existing customers are not offered new customer offerings via change my package. It all ended well for me in the end via customer services but maybe not everybody will get so lucky. Thanks

  • MuzzaRobbo Murray Robertson (@MuzzaRobbo) reported

    @virginmedia Hi. I was casually checking your upgrade options earlier and I’ve since received a new contract which I didn’t agree to. How do I cancel? It came from a “no reply” email.

  • conorchristie19 Julie Maggs (@conorchristie19) reported

    I'm unhappy with the service with @virginmedia I have been trying to cancel my Father's account for over four weeks. He is 94 and has late stage dementia. He does not remember his password. I have made numerous phone calls.