Virgin Media Outage Report in Bristol, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS5, BS1, BS15, BS2, BS3, BS6, BS10 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia long wait times 40+ minutes and no fix just another que and a recorded message that will be charged by ‘Virgin Gadget Rescue Team’!. Virgin sets new standards in Customer Service.
-
🌈Rebekah Rhian🦄
(@RebekahMorriss) reported
from
Bristol, England
@gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down
-
Matt Ribbins
(@mattyribbo) reported
from
Filton, England
@virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.
-
Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia sadly having to post again. Home broadband down again. Your service is so unreliable it is useless. U have failed to provide a reliable broadband service and remain in breach of contract.
-
Charlotte Hodkin
(@CharHodkin) reported
from
Bristol, England
@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
-
Chris
(@chrisandobe) reported
from
Bristol, England
@virginmedia please get the mobile signal better in fishponds Bristol
-
Lee Rendall
(@LeeRendall) reported
from
Bristol, England
@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
-
Shane Richardson
(@shaner1989) reported
from
Bristol, England
@virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.
-
Jonathan Phillips, Esq.
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
-
Shane Richardson
(@shaner1989) reported
from
Bristol, England
@vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
-
Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help
-
Bruce Allen
(@sbcallen) reported
from
Bristol, England
Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia
-
Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!
-
Amy Beardmore
(@amybeardy) reported
from
Winterbourne, England
@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
-
Irfon Watkins
(@irfonw) reported
from
Bristol, England
@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
-
nick webb
(@chefwonderwebb) reported
from
Bristol, England
@virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service
-
James E Ballantyne
(@JimEBallantyne) reported
from
Bristol, England
After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike
-
Ken Trowbridge
(@KenTrowbridge3) reported
from
Bristol, England
@virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken
-
Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia's customer services is the WORST
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
efro
(@clairosblues) reported
@virginmedia my wifi is completely down and i have lectures to attend via zoom! please fix this!
-
Joe
(@josephflavell) reported
@virginmedia why is my internet not working you nonces
-
Angry (Not the real) Blanco
(@AngryBlanco) reported
@virginmedia Things are not looking good suga cup. I have an important meeting with Lord Blanco of house 1 year, and Lord Kim Hultman of House Capitan. I'm told someone will make a callout around 330pm so I shall wait and see what happens. Appreciate the response anyways, not bad jaffas 👊🏻
-
Alper Ahmet
(@alper1990) reported
@virginmedia Have been through every support team you have and the final answer being there is a known issue between Apple and Virgin since Friday which I find hard to believe. iMessage and Facetime I get an error when I try and activate my number to use it.
-
Naz Mantoo
(@nazmantoo) reported
@virginmedia Is this a joke? You can see from my previous chats I have spent hours and hours on the phone to Virgin, which is why I've gone to Twitter. And you insist I waste time on the phone again to get an update on a complaint that has been overlooked for 8 wks? Awful customer service
-
Andy | Brighton Website Design
(@brightsitedes) reported
@virginmedia Hi. Thanks for the reply. The majority of devices are Wireless. Only one device, used occasionally, is wired. A speed test won't really tell us anything as the issue comes and goes which suggests a bottleneck. That's why I was enquiring about the Hub 4 as it can bond 32 channels
-
Clare Lillington
(@coolcatclare75) reported
@virginmedia I am on the verge of cancelling all my services. I have tried on 4 different occasions over 3 weeks now to sort out a billing issue as I am being over charged for my package. I have e-mails to prove this from the contract details. Why is it so hard to sort this out?
-
S
(@S_Sturtz1) reported
@virginmedia Thank you. I have made a complaint already but I haven’t received a reply yet
-
Andrew Bickers
(@ajbicks) reported
@virginmedia Can someone from Customer Service or complaints please contact me? - Ongoing issue with no resolution and terrible customer service.
-
Anne
(@Newton1Anne) reported
@virginmedia I’ve already done this repeatedly, to no avail. I have had an open complaint case going since Nov ‘20. Please supply a direct line to cancellations. Dialling 150 gets a front end message saying the contact centre is closed. Had enough now! Money for old rope.