Virgin Media outages and service status in Bristol, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 26, 9:11 PM GMT+1.
- Internet (57%)
- Wi-fi (14%)
- TV (14%)
- Total Blackout (11%)
- E-mail (4%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS6 , BS1 , BS3 and BS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Clevedon, Bristol, Bath, Portishead, and Conham.
| City | Problem Type | Report Time |
|---|---|---|
 Clevedon
|
TV | 19 hours ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Internet | 12 days ago |
|
Bristol
|
Internet | 13 days ago |
|
Bristol
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Mary Shanahan (@ShanahanMary) reported from Bristol, EnglandNot happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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VickyL (@VickyLorych) reported from Bristol, England@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
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Tina Badley (@tinabadley) reported from Bristol, EnglandHas anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
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Carol Gladwin (@carolgladwin) reported from Nailsea, England@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Pilar Gómez (@_dreamer_) reported from Bristol, England@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia My account has been compromised so I can’t sign in to join?
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Beth Ryan (@bethkorf) reported from Kingswood, EnglandWow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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Sam&Snooper (@SamAndSnooper) reported from Bristol, EnglandLooks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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Acuharmony-UK (@AcuharmonyUK) reported from Clevedon, England@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
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Hi, call me Chu x (@xChuChux911) reported from Bristol, England@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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pete jones (@brizzleboy) reported from Avonmouth, England@virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?
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Tina Badley (@tinabadley) reported from Bristol, England@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
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Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, EnglandHey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Tony Cox (@coxtonycox) reported from Bristol, England@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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graham monks (@gman7634) reported from Patchway, England@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew palmer (@palmer606) reported@virginmedia ur service is poor and as for ur customer services/ help is even worse, tried for 3 nights to call = no answer and online help is rubbish as soon as up for renewal I’ll be off to @skytv
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Jonathan H (@howdo01) reported@virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.
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entrustTMF (@entrustTMF) reported@virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that
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Andy Sexton (@Andybedfordblue) reported@BigPaul91 @virginmedia Part of the reason I have just left along with shocking customer service trying to speak to people who don’t even speak English.
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mia (@miaKJKJ22) reported@virginmedia @entrustTMF Do you think it's funny?? People pay for service which you cannot deliver
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John Mercer (@Merse2506) reported@virginmedia @A_MyRules1 I have had the same issuea and my box is ****. Never works buffering out of service channel failed. Cant go online link dont work tried calling
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sponge0812 (@sponge0812) reportedJust had to cancel virgin media fibre after 2 months, constantly dropping out and some times for hours, had to go back to sky which I wish we had not left now
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AML (@angetoon) reported@rebecca_ryder21 @virginmedia I have been trying to get in touch did manage this morning their systems are down 😳
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Kevin Nash (@KevinDNash) reported@virginmedia @keithapearson Virgin media should not be able to trade in UK, horrid company, I don't miss speaking to India, South Africa to name but two.
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dave towers (@daveyt1979) reported@virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!