Virgin Media

Virgin Media Outage Report in Bristol, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Bristol come from postal codes BS2, BS7, BS4, BS1, BS10, BS3, BS5 and BS15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 03/04/2026 11:30

March 04: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomClevedon Wi-fi
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • ShanahanMary Mary Shanahan (@ShanahanMary) reported from Bristol, England

    Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

  • _emmajay_ emma (@_emmajay_) reported from Bristol, England

    I’ve seen multiple @virginmedia AD’s with wheelchair users in & every single time my face lights up like a kid at christmas, representation MATTERS & is non-existent for disabled people, this feeling will never get old. ✨

  • RosemaryJaneFo1 Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England

    @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

  • craigcapes Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?

  • LOCKLEYHOBSON Richard J. Lockley-Hobson (@LOCKLEYHOBSON) reported from Bristol, England

    @virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

  • Andrea_Buffery Andrea Buffery (@Andrea_Buffery) reported from Bristol, England

    @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

  • ruthcottz Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England

    @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

  • alisterbetts Alister Betts (@alisterbetts) reported from Bristol, England

    @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia the lack of urgency from your team dealing with a fraud case is so poor!

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

  • Shitsgigglesng1 Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England

    @Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

  • thisisryanc Ryan Carrington (@thisisryanc) reported from Bristol, England

    @virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @virginmedia internet down in BS8?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • margaretjose margaretjose (@margaretjose) reported

    @virginmedia can someone contact me. You keep saying you didn't get you hub back yet I have proof of posting. Anyone else have this problem?

  • citizensmitty82 Rich (@citizensmitty82) reported

    @virginmedia Please help, can someone contact me to resolve a problem with my contract. I agreed one price and being charged another. Your team will not help me and don’t seem to understand.

  • tonymartin82211 tonymartin (@tonymartin82211) reported

    @virginmedia As it happens my landlines telephone has been playing up too so somehow I believe the TV and TP issues are connected here's hoping .

  • elaine_ells Elaine Ellis (@elaine_ells) reported

    @virginmedia I've been on hold for a very long time, my sister passed away and I want to cancel her services. I also want to know why she was being charged for broadband when she requested several years ago for this to be removed. She has never been online...ever.

  • Dominiho7 Dominic Hanley (@Dominiho7) reported

    @virginmedia Same network, through my laptop

  • documartin Martin (@documartin) reported

    @virginmedia I have bars but it isn't connecting to the network. I'm not getting any welcome messages acknowledging that I am in a different country.

  • Jas21991897 Jas (@Jas21991897) reported

    @virginmedia What is happening at this company?! Sick and tired of being passed from pillar to post, nobody accepting any responsibility, dropped calls and cold transfers. Can anybody actually help me????

  • TilzJ Tilak Jagatia (@TilzJ) reported

    @virginmedia my internet has suddenly gone down in Ruislip. Service checker isn’t clear whether it’s an outage or down to our address only

  • PeteBlacker Dr Pete Blacker (@PeteBlacker) reported

    @virginmedia great work. After hours on the phone to cancel an account, you've refunded the wrong amount! It's frankly not worth the stress and pain to phone again. Worst customer service I've ever experienced, by a long way!

  • DK21798019 DK (@DK21798019) reported

    @Rebecca40781849 @virginmedia customer service is non existent, been trying to cancel for over a week, every day on hold for 30+minutes. do your legal obligation provide appropriate communication.