Virgin Media Outage Report in Bristol, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS15 , BS7 , BS2 , BS16 , BS1 , BS5 , BS6 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
TV | 23 hours ago |
|
Clevedon
|
Internet | 2 days ago |
|
Bristol
|
TV | 3 days ago |
|
Bristol
|
Internet | 7 days ago |
|
Bristol
|
TV | 9 days ago |
|
Bristol
|
Total Blackout | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone
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Andrea Buffery (@Andrea_Buffery) reported from Bristol, England@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ (@LOCKLEYHOBSON) reported from Bristol, England@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
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Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.
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Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England@Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.
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Lee (@leedumble) reported from Avonmouth, England@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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Craig Capel (@craigcapes) reported from Bristol, EnglandThe £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
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Amy (@Yippers) reported from Bristol, England@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia My account has been compromised so I can’t sign in to join?
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Mary Shanahan (@ShanahanMary) reported from Bristol, EnglandNot happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
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Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hilton (@steventhilton63) reported@jamie5815 @virginmedia The problem with virgins CA centres is there either in phillipines or India ..they just read off a sheet of paper .you push them on anything .they haven't a clue and then you get passed to others
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Dale Ressel (@Resco_14) reported@virginmedia Why is my sky app not letting me watch live tv via my virgin account login?
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harlow pc repairs (@harlowpcrepairs) reported@virginmedia Yes we are getting the same service.. I don't think I'll bother getting a new box because it all then mean I will lose everything I've ever recorded so I'll just put it down to experience that youll fix the problem soon
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Liz Witherden (@LizWitherden) reported@virginmedia Hi I am unsure as to it’s speed and continuing connection stability. The connection did restored between 4:30 and 5 am - my kid was vomiting at the time soo my attention was elsewhere. Your reply arrived 1 hour 11 mins after I exhaustedly fell asleep. Happy Mother’s Day to me
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Stuart Anderson (@stuganderson) reported@virginmedia I get superb WiFi in my living room so there's is no issue apart from slow and constant disconnections in the rest of the house. I was sold a product that doesn't deliver and instead of fixing it you get out of it by saying you can't guarantee it won't be terrible?? Really?
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Will Ayling (@WillCyling) reported@virginmedia Your chat service is dreadful, just completely ignoring me and so rude
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Eskimo T (@ttrill95) reported@virginmedia my wifi has been down since 8:45 can someone please dm me and advise?
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verity nancollis (@vnancollis) reported@virginmedia what's the issue with Internet in Stockport SK5? when will it be back up?
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KerryM (@KerryMWales) reported@virginmedia So…do you see the problem here?
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gary doyle (@werbedoyle) reported from Stockton-on-Tees, England@virginmedia hey hey virgin media wifis down. Your web site says it fixed ????