Virgin Media Outage Report in Bristol, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS15, BS2, BS16, BS5, BS1, BS7, BS6 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Clevedon and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Clevedon |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Cooper
(@Cooper391D) reported
@virginmedia Hi, We were told that there was a P4 fault in the area which would be completed end of Feb no problem and we would be getting outage payments of £8 per day deducted from our bills, Guess what, Nothing !
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Mel Earl
(@melearl84) reported
@virginmedia internet had issues last few days cutting in and out apparently all my equipment too close together yet its been same for 8 years still having issues youd think as a vip customer be treated better
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Mehul
(@mehulsingh) reported
@virginmedia team - I am appalled by your service, I tried to cancel my service and was told I am in a contract that I never signed (nor was aware of). The reason for the cancellation was poor internet speeds and new "estimated time for resolution" every week for the past 3 weeks
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Daniel
(@djsmithuk) reported
@virginmedia Hostnames weren’t resolving - using the dns addresses provided at the router. Using Cloudflare public dns server 1.1.1.1 and 1.0.0.1 resolves the issue
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Tasha Vranch
(@munchkintasha) reported
@virginmedia Disgusting how I have been on the phone for 2 hours and getting passed around to explain what has happened 100 times!!!!!! Would never recommend virgin media to anyone!!!!!
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LT
(@LT_laytont11) reported
@georgiesucks @virginmedia They seem to think they're smart with it. Like "let's just dig our company into even bigger whole". I'm assuming they hire staff to replicate there internet service I.E mediocre
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Gary
(@_KingGJ) reported
@virginmedia I’ve rebooted 5 times, I’ve done the on site and in phone diagnostics. The on site one found no issues. Nothing has worked and the only solution I’ve been given is to reset the router or wait for area issues to be fixed which has been no use
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yaks
(@iainmccalman) reported
The worst thing about folk working from home is instead of asking someone to help them when they don't have a clue they just hang up on you, I've had it with RBS, Virgin Media and the council over the last few months. ******* nippy!
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tim
(@t1m1964) reported
@virginmedia Hi, they got the TV/internet back but not the landline, I replied to text message if all was ok no - spoke to a locl manager, said someone would turn up on 24/3, they eventually turned up on 25or 26. Say people who pulled cable cut phone - I think not as already down ...
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Bayou Lou Garrew 💙
(@eversotired) reported
@virginmedia The entire operation is grift. A ponzi provider. Are there cabinet ministers on the board of directors, or acting as consultants? Sort yourselves out , you're a national embarrassment & your network is wrongly configured.