Virgin Media

Virgin Media Outage in Bristol, England

Problems detected at Virgin Media

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Bristol come from postal codes BS11, BS7, BS5, BS3, BS6, BS1, BS4 and BS15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Virgin Media problems in the last 24 hours in Bristol, England

The following chart shows the number of reports that we have received about Virgin Media over the past 24 hours from users in Bristol and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 12/05/2021 17:55

December 05: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • TV 40.27% TV
  • Internet 34.76% Internet
  • Wi-fi 9.52% Wi-fi
  • E-mail 6.80% E-mail
  • Total Blackout 5.37% Total Blackout
  • Phone 3.28% Phone

Virgin Media Outage Map Near Bristol, England

The most recent outage reports and issues originated from Bristol, Clevedon, Bath, Yate, Nailsea, Portishead, Thornbury, Portishead and North Weston and Patchway.

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United KingdomBristol Total Blackout
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Virgin Media in Bristol, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:
  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

  • 0JTheJuice Alex (@0JTheJuice) reported from Bristol, England

    @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

  • Fingers247 Mark Round (@Fingers247) reported from Bristol, England

    @virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.

  • 1Joshwa 🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Bristol, England

    So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

  • gingermurkin Alexandra Powell (@gingermurkin) reported from Patchway, England

    @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • HKRobinson Hannah Robinson (@HKRobinson) reported

    @virginmedia Thank you. However, the teams need to not send letters like that, automatic or not. There’s a lot of mixed messages between what the letter says, what I’m told on the phone and what is said here on Twitter. Communication and customer service is a shambles.

  • legallysqueakin Pippa Willows (@legallysqueakin) reported

    @skytv @VirginMedia_TV Does anyone else experience issues with Virgin Media One on SkyQ? Ours is so glitchy we can't watch anything and have to watch it on Plus 1 instead. Very frustrating 😡

  • chapps30 Bert74 (@chapps30) reported

    @virginmedia internet down again

  • karljsullivan25 Karl Sullivan (@karljsullivan25) reported

    @virginmedia I have sort resigned myself to poor WiFi Buying another router helped but now the internet/phone is down again. Check outage services to see the complaints coming in please! Regret every day leaving #Sky but can’t afford to leave.

  • _bethanwi bethanwi (Beth) (@_bethanwi) reported

    @virginmedia Our internet has been completely down for hours, restarted our hub & done all trouble shooting, what’s going on??

  • KingSirdave sirdaveking (@KingSirdave) reported

    @virginmedia But now our WiFi is down. This is not good. Hopefully it'll be sorted by tomorrow as we work from home. If not, something needs to be done as I pay for a service I'm not receiving....... Again.

  • thefierychef thefierychef (@thefierychef) reported

    @virginmedia Read my tweet again. Im asking you why is the VM network blocking encrypted dns traffic? I don’t use any form of encryption software? I am not asking about the WP message Ref to the router.

  • TrudyMartin3 Trudy Martin (@TrudyMartin3) reported

    Is virgin media down again? Same TV error code as on Friday but no WiFi this time #VirginMedia

  • Smizz_x Emma Armstrong (@Smizz_x) reported

    New house. Same **** internet provision from @virginmedia How these robbing ******** are still in business is beyond me. Charge extortionate fees for services that they then fail to actually provide. *****.

  • PalmiraWorld Hello_World (@PalmiraWorld) reported

    @virginmedia what’s happening in London? Signal lost all of a sudden and even though I have restarted the router, nothing is happening