Virgin Media Outage Report in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS2, BS15, BS1, BS7, BS3, BS16, BS5 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Tina Ransom
(@littletinaob) reported
from
Clevedon, England
@virginmedia am paying for pay boxing but have no sound!!!! Please help asap
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing
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sarah bush
(@xcbushy) reported
from
Bristol, England
@virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia I don’t want to make a complaint just fix our internet x
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yes and I’ve contact your “help” staff but they were useless
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@NightAtKendalls @virginmedia Actually my whole electrics cut out x
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Jake Johnson 🚲🇪🇺
(@jakepjohnson) reported
from
Easton-in-Gordano, England
@RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!
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Greg Dawes
(@GregDawes38) reported
from
Patchway, England
@virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally
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Karle Burford
(@karleburford) reported
from
Bristol, England
@virginmedia Too late for that. My opinion is set. Awful service and a pain.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Dafter
(@Geethedaftone) reported
@virginmedia We’ve already raised one about a different issue earlier this year but that hasn’t even been acknowledged. I have seriously lost faith in the company.
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W.P.E.
(@WhitePeopleEggs) reported
Do @virginmedia agents get commission for every lie they tell?Treated me like sh*t when I was a paying customer-weeks after leaving them, they’re still BS’ing me! Ironic they’re called Virgin, cos they’ve been f*cking me for ages! Absolute joke of a company! #virginmedia #virgin
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Mary Porteous
(@PorteousMary) reported
@nigelswat @virginmedia Your customer service is absolutely pathetic. Trying to contact you for days now still no joy!!!!!
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards
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Luther Gravy
(@LutherGravy) reported
@virginmedia I appreciate that & you can't say anything else really, can you? But it's ALWAYS like this when trying to contact you. The message talking about COVID in relation to call wait times makes me laugh. It's never been any different trying to deal with you; pandemic or otherwise!
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Caitlin Mountford
(@CaityyM) reported
@virginmedia when will you be sending a cheque for the refund owed after we left you over 6 weeks ago? Phone wait times are massive and no one replies to your message service? How do I speak to someone?
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Monica
(@Monica89) reported
Anyone having problems with their internet in the #Ilford area? #VirginMedia #virginmediadown
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| Steven | | ®♿
(@really_grumpy) reported
@Ofcom I did state that, my issue like tens of thousands of others is why do they have a price scale which clearly discriminates against the elderly, poor, and disabled. 100Mb, 200Mb, 350Mb doesn't cost the supplier any more than a base price - why the scaling? @virginmedia @bt_uk
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Nigel W
(@nigelswat) reported
@virginmedia Been talking to them all week, they never call back when they promise and my phone is still not working 😕
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kwesibeats
(@kwesibeats) reported
@KingPMoney @virginmedia Bruv they are the worst, as time goes on you end up paying more. Long