Virgin Media outages and service status in Bristol, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 2, 3:59 PM GMT+1.
- Internet (71%)
- Wi-fi (16%)
- Total Blackout (6%)
- TV (6%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS4 , BS16 , BS7 , BS1 , BS34 and BS14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 16 hours ago |
|
Bristol
|
Internet | 3 days ago |
|
Bristol
|
Internet | 3 days ago |
|
Bristol
|
Internet | 4 days ago |
|
Bristol
|
Internet | 5 days ago |
|
Bristol
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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🚑🌈Josh 🇪🇺👨⚕️ (@1Joshwa) reported from Bristol, EnglandSo why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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David Lloyd (@dave_backwell) reported from Backwell, EnglandAppalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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graham monks (@gman7634) reported from Patchway, England@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.
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Alister Betts (@alisterbetts) reported from Bristol, England@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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KB (@kadenbatt) reported from Warmley, England@virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone
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william brown (@williamjbrown) reported from Bristol, England@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.
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Sethina A Watson (@morefluids) reported from Bristol, EnglandIt is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Tiffany (@lazy__goth) reported from Bristol, England@virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Stuart Gallop (@creativeskg) reported from Bristol, England@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Matt (@LetRIP) reported from Thornbury, England@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
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Simon H (@Hekler21) reported from Westerleigh, England@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Techno Jesus (@TechnoJesus420) reported@virginmedia please change the on hold music for uk callers, it's so awful I had to end my 30 min call before resolution. The long call and language barrier are bad enough, that crap jazz hold music is just too much.
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GrumpyByName 🇮🇱 (@LessGrumpy) reported@virginmedia I’ve had an email response to my complaint. It was entirely unsatisfactory but unfortunately I can’t reply to it as it’s from a no reply email. The only way I can reply is by phone. I am deaf. Phone is my last choice communication method. I really struggle with it. Anyway I’ve
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🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported@O2 There’s really no point as nothing ever changes! And when Virgin Media goes down (which happens far too often) I have zero means of communication. The price hike was the last straw really - time to move to another provider.
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AngMacca (@AngMacca) reported@virginmedia hi, our internet has been intermittent since 30th May (ML2), with resolution dates moving back repeatedly. Can you advise on a ACTUAL date from which we will resume 100% service?
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MR COOL (@Lifeline04India) reported@rep_ask49290 @virginmedia See fake groups are faster than u. @BBCNews Can u please expose such support.
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Nicole! 2.0 (@mademetoxic) reported@virginmedia Yes no problem
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Hughes #cans (@Hughes_is_great) reported@adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.
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UnTzY 🚶🏻 (@untzy) reported@HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.
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Hewan (@HewanMcCarthy) reported@SpadgingtonBear @virginmedia I’m now being told its a fault with my router and there is no area outage, jokers. Saying I need an engineer
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Melvin Jose (@Melvinjose22321) reported@virginmedia I have been facing intermittent broadband issues from almost a month and all you do is keep pushing resolution date by a week once that has passed. This the fifth time you are pushing the resolution timeframe. When can you get this resolved?