Virgin Media Outage Report in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Portishead, Conham, and Clevedon.

City	Problem Type	Report Time
Bristol	TV	3 hours ago
Portishead	Wi-fi	2 days ago
Bristol	Wi-fi	3 days ago
Bristol	Total Blackout	3 days ago
Bristol	Total Blackout	3 days ago
Bristol	Internet	3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Louise Ripley (@LouRipley) reported 1 minute ago from Kingswood, England

  @virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced

• 
  Bruce Allen (@sbcallen) reported 5 minutes ago from Bristol, England

  @virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!

• 
  Bruce Allen (@sbcallen) reported 13 minutes ago from Bristol, England

  @virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help

• 
  Chris (@chrisandobe) reported 14 minutes ago from Bristol, England

  @virginmedia please get the mobile signal better in fishponds Bristol

• 
  Shane Richardson (@shaner1989) reported 15 minutes ago from Bristol, England

  @virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.

• 
  Matt Ribbins (@mattyribbo) reported 18 minutes ago from Filton, England

  @virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.

• 
  George Baker (@Georgebaker6969) reported 19 minutes ago from Thornbury, England

  @james90147996 @JonBake45257780 Funny how they call themselves virgin yet they only ever seem to **** people over. 🤔 @virginmedia

• 
  Charlotte Hodkin (@CharHodkin) reported 20 minutes ago from Bristol, England

  @virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord

• 
  Bruce Allen (@sbcallen) reported 33 minutes ago from Bristol, England

  @virginmedia long wait times 40+ minutes and no fix just another que and a recorded message that will be charged by ‘Virgin Gadget Rescue Team’!. Virgin sets new standards in Customer Service.

• 
  Paul Burdon (@burdmiester) reported 34 minutes ago from Kingswood, England

  Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

• 
  CHARLEE BLISS ® (@charleebliss_) reported 36 minutes ago from Bristol, England

  @virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless

• 
  Suzy Evans (@suzyqc7) reported 38 minutes ago from Bristol, England

  @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

• 
  Tito Payne (@PayneTito) reported 43 minutes ago from Bristol, England

  @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

• 
  Louise Ripley (@LouRipley) reported 48 minutes ago from Kingswood, England

  @virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling

• 
  Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported 51 minutes ago from Bristol, England

  On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly

• 
  Louise Ripley (@LouRipley) reported 51 minutes ago from Kingswood, England

  @virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison

• 
  James E Ballantyne (@JimEBallantyne) reported 56 minutes ago from Bristol, England

  After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike

• 
  Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported 58 minutes ago from Bristol, England

  @Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.

• 
  Shane Richardson (@shaner1989) reported 59 minutes ago from Bristol, England

  @vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.

• 
  nick webb (@chefwonderwebb) reported 59 minutes ago from Bristol, England

  @virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🍻 🍷 ⚽️ 🎣 🤫 (@arobinson0) reported 5 minutes ago

  @virginmedia A week later and it’s still not working. What info do you need to fix it ?

• 
  Navnit Punj (@coolnavnit) reported 6 minutes ago

  @virginmedia Same network outage problem today. What's happening @virginmedia?

• 
  3Vikings1Naturalist (@3Vikings1) reported 7 minutes ago

  @InfiDale3476 @WarningEagle I only took my third booster because virgin media Wi-Fi is ****.

• 
  Stuart Carey (@RealStuartCarey) reported 7 minutes ago

  @virginmedia It says there is an issue but it doesn’t say what and I called virgin media nearly 2 hours ago and they said they would call back with a technician within the hour.

• 
  justice joker (@neilpor83233332) reported 8 minutes ago

  @virginmedia Your website is down also so can’t get complaint through, your engineer has damaged my property, left nails hanging from the wall, and has left staples and debris down my hallway, I need to complain to someone who can understand what I’m saying!!

• 
  Paul (@Deep_diver_uk) reported 11 minutes ago

  @virginmedia So just trying to sort some help while your mobile mast is down for disabled parents, CS advised not helpful said would be a charge and sim will be disconnected then stopped answering how reg complaint..

• 
  Stuart Luscombe (@realluscombe) reported 12 minutes ago

  Customer service from @virginmedia has been appalling since I joined but to be fair, I knew what I was getting into. However, upon cancelling, they have now sent another bill which is due on the 26th May even though the service will end on the 13th May?

• 
  Danielle Rogers (@wicked_witch519) reported 12 minutes ago

  @virginmedia Thank you john but I am available on my preferred choice of contact as stated above. It’s unfortunate that so many ppl require the retention team to cancel there contracts.

• 
  Paul Hartland (@hustlerofpool) reported 14 minutes ago

  @virginmedia I obviously contacted you when the bills were supposed to be going up this year mine by about £3.50 woman said she would cancel the increase and it still went up from £46.50 to £47.50 for the years I have been a customer I expected a lot better than that, why I am off as soon as

• 
  Paul Hampton (@DorsetDogPaul) reported 15 minutes ago

  @virginmedia virgin media delete my Netflix. Im told its a known problem and i should pay up and lose a weeks use, even though charged. They hang up. Next agent says that info is a lie and that i deleted it. Then hang up. Now 26 hours on WhatsApp. DO NOT USE THESE CLOWNS. NO HELP