Virgin Media outages and service status in Bristol, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 7, 8:50 PM GMT+1.
- Internet (84%)
- E-mail (8%)
- Wi-fi (4%)
- Phone (4%)
The latest reports from users having issues in Bristol come from postal codes BS7 , BS1 , BS15 , BS34 , BS3 , BS2 , BS5 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Nailsea, Bath, and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 14 hours ago |
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Bristol
|
Wi-fi | 4 days ago |
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Bristol
|
Internet | 4 days ago |
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Bristol
|
Internet | 5 days ago |
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Bristol
|
Internet | 6 days ago |
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Bristol
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
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Simon H (@Hekler21) reported from Westerleigh, England@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Acuharmony-UK (@AcuharmonyUK) reported from Clevedon, England@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
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Amy (@Yippers) reported from Bristol, England@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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william brown (@williamjbrown) reported from Bristol, England@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Ryan Carrington (@thisisryanc) reported from Bristol, England@virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandLooks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported from Bristol, England@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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Tiffany (@lazy__goth) reported from Bristol, England@virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Chris (@chrisandobe) reported from Kingswood, England@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Mark Round (@Fingers247) reported from Bristol, England@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
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Tina Badley (@tinabadley) reported from Bristol, England@henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!
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Tina Badley (@tinabadley) reported from Bristol, EnglandHas anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Omar (@Omar_Hojeer) reported@virginmedia Hi I’m having issues signing into my account
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GW 🔰🏴 (@GW_Mktg) reportedSecond guess, for @virginmedia… the classic ‘cut the wrong wire’ then a lot of head scratching to work out where the problem was?
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Game of the People (@GameofthePeople) reported@virginmedia is the Clients Support Team a bona fida Virgin media account?
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Carl Difford (@CarlDifford) reportedHey @virginmedia - work on your customer service training. Renewed my contract this morning, then a salesman rings me this afternoon trying to sell me an upgrade. When I told him I’d just sorted my package, he simply cut me off without a further word! Good day to you, too, sir.
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Paul Turner™ (Personal) (@PaulTurner140) reported@DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.
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Paul Wright (@selhurstpaw1) reported@biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.
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nigel (@redwallreality) reported@biggle1908 Virgin media broadband is excellent. Problems start when you phone them…if you understand Indians with a less than rudimentary ability to speak English, go for it.
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Mark (@tirpse) reported@virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!
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Jase Whelan (@WiJayWhelan) reported@virginmedia I have! still no Wifi 😡 day 3 , still no sign of any engineers who are apparently ' working to resolve the complex issue'?
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Lisa Allen (@lovelylisaj) reported@virginmedia hi, my mum got a call supposedly from you about the router being slow. I took over and I don’t think it was legit. They were asking me to switch off the router and put it on again. I ended the call as I was suspicious. Internet speed is fine.