Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS7, BS1, BS4, BS3, BS6, BS5 and BS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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Laurence
(@An_SEP_Field) reported
from
Avonmouth, England
@virginmedia aaarrrggghhh!!!! No phone service!!!!
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Don AVE 💙
(@IamDONAVE) reported
@iSlimfit I will soon join you. How can a network not enable one to make phone calls for over a week. I have informed @virginmedia not to remove my direct debit as I’m gonna stop it. They said they will call me till now.
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Andrew
(@afursedon) reported
@virginmedia I have tried for 2 days to cancel my broadband. No answer on phone and WhatsApp has ignored me twice. Can you help?
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Ben sims artist
(@simsartwork) reported
@virginmedia @virginmedia my virgin Boardband and wi fi has been rubbish for about a month now just keeps not working anyone Elsa same problem I need new router I think as the ether cable seems ok but that keeps not working to
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Angela Bishop
(@Angela_la_B) reported
@virginmedia Yes, they don't have a clue. Best they can do is to send an engineer out on Saturday but still refusing to give me any discount for this month and now I have received a text saying you will be completing works to "improve the service" next Wed. I don't have a service currently!
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Ben sims artist
(@simsartwork) reported
@virginmedia If had this problem for about month now . I have been paying my bill and not getting a services . Their must be a problem if your doing some work
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Arvind Iyer
(@arvindsankaran1) reported
@virginmedia Been calling daily 2 explain outside installation work was completed 4 days back and I just need an activation engineer now. But your support teams are thick and repeatedly keep telling me that outside work is still pending. What **** systems and support teams u got
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O2 in the UK
(@O2) reported
@callingMrJones You'd need to speak with Virgin Media, about the deal you've agreed through them. We can help with setting up your Volt benefits or cancelling the O2 SIM card, if you let us know which you'd like to do.
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Phil Harmer
(@PhilHarmer) reported
@vmbusiness Yes. Please help. Love some help. London NW6. Intermittent broadband for nearly a month and none at all for a week recently. Only Mon to Fri though. Weekends fine. Sounds like planned work / repairs are causing the problem. When will this end?
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Joanne Robinson
(@JoanneR25567948) reported
Been trying unsuccessfully since yesterday by WhatsApp, email, phone to contact customer. Service so frustrating @virginmedia
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Phil Harmer
(@PhilHarmer) reported
@virginmedia @vmbusiness For the record,as a permanent feature on your recorded messages it says ‘We’re experiencing a total loss of service’. It’s not area dependent as I’ve called from various phones in other parts of London & it’s before I get to the bit where I give my account no. It’s always there!