Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS1, BS5, BS6, BS7 and BS15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/10/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service

  • milandesai47 Milan Desai (@milandesai47) reported from Bristol, England

    @virginmedia Yeah that doesn't work

  • jason_side Jason side (@jason_side) reported from Kingswood, England

    @virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.

  • jph98 Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England

    @virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

  • MattScript Pastor Matt (@MattScript) reported from Bradley Stoke, England

    @virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.

  • MattEwing7 Matt Ewing (@MattEwing7) reported from Bristol, England

    @Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!

  • AlexOrr1 Alex (@AlexOrr1) reported from Bristol, England

    @virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • millarddvd DAVE MILLARD (@millarddvd) reported from Bristol, England

    @virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia

  • kerry_georgina Georgina Kerry (@kerry_georgina) reported from Bristol, England

    @virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday

  • Rockchic65 LM❤️ (@Rockchic65) reported from Bristol, England

    @virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer

  • jason_side Jason side (@jason_side) reported from Bristol, England

    @virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • MattScript Pastor Matt (@MattScript) reported from Filton, England

    @virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @virginmedia down again.. no phone line internet or TV here in BS16

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveTree8 Steve Tree (@SteveTree8) reported

    @virginmedia my Blueyonder email stopped working this pm. No idea why and I can't see any issues online. Others having this problem?

  • AetnarBrog AetnarBrog (@AetnarBrog) reported

    @virginmedia It is still BROKEN yet folks are supposed to use email addresses in their security matters. You must fix this for yr genuine & longstanding NTL customers. How can we communicate when U leave things untested & BROKEN? We will continue to Complain & Post till u fix it.

  • ClaireMF Claire Fullick (@ClaireMF) reported

    @virginmedia 😳😡 still poor service ….. can’t wait to get out of my contract

  • jockthumper Grumpy Gay (@jockthumper) reported

    @virginmedia This whole process from start until now has taken up 2 days. All of this started with me complaining about a broken router. It now looks like I've wasted my time on the phone with CS. I need this sorted pls.

  • _JA91 Joshua (@_JA91) reported

    Absolutely appalling service from @virginmedia over the past few weeks. No TV or internet services over the x mas period. Constantly told to reset everything and take the wires out of the internet modem when speaking to customer services...

  • justbecks R (@justbecks) reported

    @virginmedia I don't have any network connection. Can't make any calls

  • lewis_edwards9 Ledwards (@lewis_edwards9) reported

    @virginmedia I am a new customer, have had two instillation days cancelled and have been on the phone for 1 hour and 15 and you have cancelled the call. Is this your customer service levels? My partner is not able to work until you have sorted this problem

  • bokehthenramen tare of the ramen (@bokehthenramen) reported

    Hi @virginmedia, our upload speed is terribly slow. I can't ring up currently but would love some help through the online chat facility if that's still an option. I can't see anything on your website unfortunately.

  • FRANCES52181992 FRANCES HUGHES (@FRANCES52181992) reported

    @virginmedia This outage has been since 13/12, how can that even be possible for a large national internet provider? I don’t think you’re operators are telling us the truth.

  • MM7030203295 MM70 (@MM7030203295) reported

    @virginmedia 1 hour and 5 mins on hold , then you clear the line , got to love the service