Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS4, BS16, BS1, BS8 and BS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/12/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • pieceofurheart wil (@pieceofurheart) reported from Bristol, England

    @virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help

  • ChrisThinkbiker Think Bike (@ChrisThinkbiker) reported from Yate, England

    @virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!

  • theknowlepub The Knowle Pub (@theknowlepub) reported from Bristol, England

    Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼

  • creesey Simon Creese (@creesey) reported from Filton, England

    @virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫

  • Bob_TheBaldie Bob (@Bob_TheBaldie) reported from Kingswood, England

    Just had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.

  • shay1808b Seamus Brennan (@shay1808b) reported from Bradley Stoke, England

    @virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions

  • aplee82 Andrew Lee (@aplee82) reported from Bristol, England

    @virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?

  • scottthomasss05 Scott Thomas (@scottthomasss05) reported from Bristol, England

    @virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers

  • Wellsylad20 Matt Wells (@Wellsylad20) reported from Bristol, England

    not working on Sky via Virgin Media

  • jon_bower Jon Bower (@jon_bower) reported from Bristol, England

    Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....

  • AlanW101203 Alan Williams (@AlanW101203) reported from Bristol, England

    @virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters

  • Samzzy Alex Sams (@Samzzy) reported from Bristol, England

    @virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...

  • serena_ralston Serena Ralston (@serena_ralston) reported from Bristol, England

    Cooee @virginmedia anyone there? My whole street down and no info from you.

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia do you have a live chat service please.

  • aplee82 Andrew Lee (@aplee82) reported from Bristol, England

    @virginmedia The question is when. No good just telling me they will when theres zero evidence it and time and time again I'm told someone will call me tomorrow and the never do. What's the point in a code of conduct if you ignore it? Such rubbish. #virginmediadontcare

  • ewanc1 Ewan Cameron 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ewanc1) reported from Bristol, England

    @virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • decor8london gary callaway (@decor8london) reported

    @virginmedia Latest update from the “brilliant” @virginmedia after promising service by the 26th September…then 30th September …now it’s the 6th October…still charging us for NO service!!!!!

  • Suziii_Aye Suzi (@Suziii_Aye) reported

    @virginmedia Can you please DM? I'm doing the WhatsApp thing and the service there is actually horrendous

  • twittedtwotted Scouse 👤 (@twittedtwotted) reported

    @virginmedia I've been on a webchat since 8.45am and I've given my email address billing date and account number and that have asked my do I want to cancel the new contract I said yes because there is no new contract I've not asked for one as I'm in Spain so I need everything cancelled asap

  • damon_hull Damon Hull (@damon_hull) reported

    @virginmedia Broadband down again for the 4th time (that I know of) this week and the second consecutive saturday. Not good when I need to work from home on Saturdays

  • MrCrypto_90 Steve Willis (@MrCrypto_90) reported

    @virginmedia No chance after this bad service and bad communication I'll be going to another provider

  • drabisan drabisan (@drabisan) reported

    @DisneyPlusUK spinning wheel since 28 sep in Dublin on Virgin Media. Even for 1080p, not only for 4k. Not an internet problem: Netflix and Prime works perfect on the same Sony A8 TV. Clearing cache and force closing the app makes no difference.

  • tspivack Traci (@tspivack) reported

    @virginmedia I believe that it was mistakes on your part that have caused the delay. First, a mistake about the address. Then, a mistake about it being a business. They received a 4g dongle yesterday which provides almost no service. They organised this at the end of June.

  • Jatkinso1 Jatkinso1 (@Jatkinso1) reported

    @virginmedia why have I just wasted an hour trying to get support from an extremely rude man to have to work it out myself. New box is backward step and I have lost all my recordings 3 times which was apparently my own fault!! Shocking service

  • Redemption1895 🌻🌙Leona Evelyn Margaret Marston 🌻⛸ (@Redemption1895) reported

    @darthben98 @virginmedia Have they fixed the issue?

  • nifty1a nifty1a (Paul B) (@nifty1a) reported

    @NoContextBrits @virginmedia Hey @virginmedia, why does your customer web portal only have options to upgrade our services and not downsize as well? The only way to do that seems to be to suffer the challenge of phone queues... Not exactly good service is it?