Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS5, BS10, BS1, BS2, BS15, BS3, BS6 and BS32.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 12/14/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia

  • milandesai47 Milan Desai (@milandesai47) reported from Bristol, England

    @virginmedia Yeah that doesn't work

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves

  • millarddvd DAVE MILLARD (@millarddvd) reported from Bristol, England

    @virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.

  • CherishSin Chris Hines (@CherishSin) reported from Kingswood, England

    @virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported from Bristol, England

    @virginmedia @maclean132 Mobile down can't even call 999 on mine!@

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia fix your internet

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • AlexOrr1 Alex (@AlexOrr1) reported from Bristol, England

    @virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...

  • JanetAdamsBtl Janet Adams (@JanetAdamsBtl) reported from Bristol, England

    @virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia Yes the issue is resolved. My connection returned to over 100mbps.

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia lag and poor internet connection

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice

  • An_SEP_Field Laurence (@An_SEP_Field) reported from Avonmouth, England

    @virginmedia aaarrrggghhh!!!! No phone service!!!!

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sc14m20 Simon Cawley (@sc14m20) reported

    So @virginmedia down for the millionth time. @BrskReferral I’m on me way

  • Linzieboo Linzie Eason (@Linzieboo) reported

    Also @virginmedia are absolutely useless and take no responsibility for data breach when email has been hacked, no help whatsoever!

  • SallyAnnBevins Sally Ann (@SallyAnnBevins) reported

    @kimbokoo1 @virginmedia There’s a outage in the area and it should be sorted by tomorrow he said

  • SallyAnnBevins Sally Ann (@SallyAnnBevins) reported

    @virginmedia are you down again in the m14 area no internet and no tv

  • SiManM20 Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported

    @Kaykiie @virginmedia Might be easier if VM just notified when they weren’t down.

  • djmdulwich David Miller (@djmdulwich) reported

    @virginmedia Well I got so fed up I asked the person I was speaking to to cancel the order. But now when I look online it says it is getting picked and packed. I have no idea and don’t want to call again as I have no faith in the customer team. Can somebody pm me?

  • mrstu69 Mr-Stu (@mrstu69) reported

    A wet rainy horrid day today and with the kids stuck in, the internet has been down all day! You've got a lot to answer to @virginmedia !

  • jamie_donoher Jamie Donoher (@jamie_donoher) reported

    @SallyAnnBevins @virginmedia Same. I am also in M14 and the status checker shows no issues.

  • KCorbitso Kenneth Corbitsø (@KCorbitso) reported

    @virginmedia I'm surprised the engineers are aware of the outage in my area and are able to work on it when I've not disclosed my area at any point, so must be a much wider issue or a copy-paste. Regardless, my area is Manchester, so you can log that and I'll be calling about my bill

  • am_fra Alan Fraser (@am_fra) reported

    @virginmedia our services are down again. What is the point of this phone through the router. Seems less a robust system- if the broadband or power goes out. You have no phone access too.