Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS1, BS5, BS6, BS7 and BS15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/11/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @TomMockridgeVM. @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!

  • Rita_magalhaes1 Rita Magalhaes (@Rita_magalhaes1) reported from Bristol, England

    @virginmedia I have now attempted to contact twice about cancelling my contract, as I am moving out of my student house this month. Can I please get some aid with this, as i cannot get through to the call centre, nor find the correct email for customer services.

  • LeoNak84 Leo Nakhimoff (@LeoNak84) reported from Bristol, England

    @Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....

  • MickDickinson BuzzedUp (@MickDickinson) reported from Bristol, England

    @JustMeBeingMe4 @virginmedia Hiya that why I left Virginmedia terrible service - I joined UW better broadband half the price. Happy to chat it through

  • willdace Will Dace (@willdace) reported from Bristol, England

    @virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please allow me to return your gear then cancel my contract.

  • Team_Penster SamuEL Penster in the Multiverse (@Team_Penster) reported from Bristol, England

    @virginmedia Is down again been down like 17 times this week. Jokers

  • Team_Penster SamuEL Penster in the Multiverse (@Team_Penster) reported from Bristol, England

    Vm @virginmedia clearly know there are issues as its been dropping constantly since 2ish... service status "no issues"

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!

  • aplee82 Andrew Lee (@aplee82) reported from Bristol, England

    @virginmedia Doesn't explain why I was promised call backs on both Thursday and yesterday and they didn't happen, or why the issues remain unresolved after two weeks and I have to keep chasing... #virginmediaterriblecustomerservice

  • Deannyy92 Soundwaves 🎮 (@Deannyy92) reported from Filton, England

    Swear I can’t get through an entire day of work without @virginmedia going down & having to reset my router.. thank god it’s only one month until the end of my contract.

  • LeoNak84 Leo Nakhimoff (@LeoNak84) reported from Bristol, England

    In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.

  • aplee82 Andrew Lee (@aplee82) reported from Bristol, England

    @virginmedia Too many issues to describe in Twitter limit. Problems with installation of broadand, land line, TV and with mobile. Someone at @virginmedia needs to take responsibility and deal with it and my complaint. I'm promised a call back but never happens #virginmediadontcare

  • georgetscott George Scott (@georgetscott) reported from Bristol, England

    @MrStuartForrest @virginmedia I had issues throughout yesterday but seems okay today... 😬

  • aplee82 Andrew Lee (@aplee82) reported from Bristol, England

    @virginmedia Since moving to @virginmedia 2 weeks ago everything that could go wrong has, and no one at VM has taken resposibilty. I've raised a complaint and have been promised mangers would call but no one does. Just been on phone again, still problems and no help.... #virginmediadontcare

  • BenChem1010 Ben Hetherington (@BenChem1010) reported from Filton, England

    @virginmedia been on hold for a web chat for 3 hours now, and all phone numbers redirect to an automated service, telling me to use the web chat ... Is there any way to actually speak to someone?

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia No. It’s been advised your contractors drilled through our cables and then shoved cement down there making it impossible for the engineers to fix. Day 9 with no internet today. Going to cancel as really need to work at home 😡

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia We sent a complaint on Wednesday last week and no reply. It’s making life very difficult and still no sign of it being fixed despite 2 different ppl coming out yesterday and today

  • willdace Will Dace (@willdace) reported from Bristol, England

    @virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please cancel my contract and allow me to return your gear.

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia We haven’t had service for 6 days now. Still no soloution... The people you sub contract cut our cables and cemented on top when putting an unasked for access point in outside, the engineers can’t fix it.

  • jordygordz JG (@jordygordz) reported from Bristol, England

    Virgin media is so **** yet so good at the same time. Pissing me off

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1972lovebug Jonny (@1972lovebug) reported from Burley in Wharfedale, England

    @virginmedia Can we have a chat about the aggressive individual who has come 2 my door the last 2 nights trying 2 sell me a service I know you can't provide? Appreciate he has a job to do but not everyone he will try & bully will be a former employee or know your planning team.

  • huggybearcat Huggybearcat (@huggybearcat) reported

    @frannyb1972 @virginmedia Same with me. Had a WhatsApp chat for 5 hours cos person dealing with multiple customers and said "system problems". Phones saying call tomorrow. Had enough.

  • BuPias ˗ˏˋ Bruna ˎˊ˗ (@BuPias) reported

    @virginmedia No only when I call the number it says the area has an issue

  • 11thAlbert Anonymous Albert (@11thAlbert) reported

    @virginmedia It's been a week ........ If you can't supply the service I hope this is shown in my next bill ,or you going to charge me the same plus the extra you've decided to add on ,21 years I've been with you but I'm as close as ever as binning you lot and going over to Sky tv

  • KAiARIOfficial KAiARI @Squish³ @MSD Comms: OPEN (@KAiARIOfficial) reported

    Yo @virginmedia I've been a customer since 2019 and in those last 3 years I have had TWO price increases??? what the hell?

  • dirkdiggler44 Dirk Diggler (@dirkdiggler44) reported

    @virginmedia why is your website not working properly and hasn’t been weeks? Trying to access account settings and get the page ‘oops something went wrong’. For an IT company it’s unacceptable .. please advise what’s happening and when it will be sorted

  • LukeXDlad TheLegendOfLuke (@LukeXDlad) reported

    @virginmedia fix your website! Trying to change my password but nothing on your site seems to work!!!

  • Vivsnewtwits Vivi H (@Vivsnewtwits) reported

    @virginmedia That's fine - that is your choice. Mine is to leave and shop around for a better deal. You give you the option of raising your prices, my issue is that you have made it difficult for me to make my choice and leave.

  • OmgDeeny7abibi Deen 🇵🇸🇵🇸🇵🇸🇵🇸🇵🇸 (@OmgDeeny7abibi) reported

    @martin_bare @virginmedia This is why they don’t answer I’ve spoken to 4 people from retentions today to tell them I will cancel, then they put me on hold and the call drops. Useless

  • tinapemberton Tina Pemberton (@tinapemberton) reported

    Been trying to get through to @virginmedia for 2 days now everytime we just get cut off. We have been loyal customers since it was ntl but so fed up with the price increases we need a new deal or will cancel, if we can ever get through to someone. Terrible customer service!