Virgin Media Outage Report in Bristol, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS15 , BS1 , BS7 , BS16 , BS6 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 9 hours ago |
|
Bristol
|
Wi-fi | 9 hours ago |
|
Bristol
|
Internet | 12 hours ago |
|
Bristol
|
Internet | 13 hours ago |
|
Bristol
|
Internet | 18 hours ago |
|
Bristol
|
Internet | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Ben Hetherington (@BenChem1010) reported from Filton, England@virginmedia been on hold for a web chat for 3 hours now, and all phone numbers redirect to an automated service, telling me to use the web chat ... Is there any way to actually speak to someone?
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Since moving to @virginmedia 2 weeks ago everything that could go wrong has, and no one at VM has taken resposibilty. I've raised a complaint and have been promised mangers would call but no one does. Just been on phone again, still problems and no help.... #virginmediadontcare
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia What exactly do you think I've been doing? I've lost count of the number of times I've phoned but there is never a manger available to talk to me. I was again told yesterday that someone would call at lunchtime today but they didn't. What more I can do? #virginmediadontcare
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Alan Williams (@AlanW101203) reported from Bristol, England@virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters
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The Knowle Pub (@theknowlepub) reported from Bristol, EnglandOnly @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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Simon Creese (@creesey) reported from Filton, England@virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬
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Alex Sams (@Samzzy) reported from Bristol, England@virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...
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Seamus Brennan (@shay1808b) reported from Bradley Stoke, England@virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions
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George Hoddinott (@Geo88HH) reported from Bristol, England@virginmedia do you have a live chat service please.
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Doesn't explain why I was promised call backs on both Thursday and yesterday and they didn't happen, or why the issues remain unresolved after two weeks and I have to keep chasing... #virginmediaterriblecustomerservice
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Too many issues to describe in Twitter limit. Problems with installation of broadand, land line, TV and with mobile. Someone at @virginmedia needs to take responsibility and deal with it and my complaint. I'm promised a call back but never happens #virginmediadontcare
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Ewan Cameron 🏴 (@ewanc1) reported from Bristol, England@virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed
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Cherrie Ho (@ho_cherrie) reported from Bristol, EnglandHi @virginmedia, would appreciate some help in cancelling my broadband service. Website suggests a contact number to call which is a voicemail and diverts me to get help online. I’m getting no where.
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia The question is when. No good just telling me they will when theres zero evidence it and time and time again I'm told someone will call me tomorrow and the never do. What's the point in a code of conduct if you ignore it? Such rubbish. #virginmediadontcare
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Scott Thomas (@scottthomasss05) reported from Bristol, England@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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Think Bike (@ChrisThinkbiker) reported from Yate, England@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Bob (@Bob_TheBaldie) reported from Kingswood, EnglandJust had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.
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wil (@pieceofurheart) reported from Bristol, England@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gareth wright (@gazzawright1986) reported@virginmedia Yes doesn't work
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Neil Rowlands (@neilrow) reported@virginmedia Nice to celebrate your new linkup with yet more garbage service in the London NW3 area. All TV channels digitised to an unwatchable degree. Well done you.
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nastja (@nastjaaaJ) reported@virginmedia after over 10hrs of no wifi & engineer apparently fixed the issue, still can’t access the internet... Tried rebooting & restarting, the lights are still flashing green...Can I book an engineer’s appointment?
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Marek (@passanoir) reported@virginmedia been trying to order Intelligent WiFi Plus service for the past 6 months and I can't, can someone explain why?
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Hus (@HusAli7) reported@virginmedia hello.. it seems your intermittent speed issues have come back again.. is there a priority 3 in the EN1 area? As ive done all test and reset device
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elle sarno (@lthfc) reported@virginmedia No Can you please find out and help
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Eddie Lindsay (@EddieMemps) reported@virginmedia What I am trying to relate is there are times I have no service available. Always under the impression as my mobile provider you have masts that determine mobile coverage. My account is with Virgin!!!
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XIXDreadXIX (@DreadXix) reported@virginmedia's WiFi is complete **** They do NOT take care of their consumers and they quite frankly do NOT give a **** what happens to them. All they care about is money. If you are considering joining Virginmedia, DO NOT. They do not provide the service they advertise.
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RhiLou32 👑 (@RhiLou32) reported@virginmedia Yellow power light only. All devices (three phones, a tablet, and a desktop PC) are connected to the router, but have no internet access, so it's not an issue with the device. Rebooted the hub. Nothing. No outages reported in my area on the Virgin site.
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elle sarno (@lthfc) reported@virginmedia Fault in area estimated fix time 11am tomorrow Disgusting we work from home