Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS5, BS2, BS10, BS1, BS15, BS3, BS6 and BS32.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 12/14/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • milandesai47 Milan Desai (@milandesai47) reported from Bristol, England

    @virginmedia Yeah that doesn't work

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia fix your internet

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia

  • AlexOrr1 Alex (@AlexOrr1) reported from Bristol, England

    @virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...

  • An_SEP_Field Laurence (@An_SEP_Field) reported from Avonmouth, England

    @virginmedia aaarrrggghhh!!!! No phone service!!!!

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported from Bristol, England

    @virginmedia @maclean132 Mobile down can't even call 999 on mine!@

  • jph98 Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England

    @virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

  • kerry_georgina Georgina Kerry (@kerry_georgina) reported from Bristol, England

    @virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia Yes the issue is resolved. My connection returned to over 100mbps.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia lag and poor internet connection

  • millarddvd DAVE MILLARD (@millarddvd) reported from Bristol, England

    @virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves

  • CherishSin Chris Hines (@CherishSin) reported from Kingswood, England

    @virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • midgers550 Mr Midgers 💙 (@midgers550) reported

    After nearly 20 years with @skytv they’ve failed to match @virginmedia “new customer” offer. Notice given. Need to starting looking at deals 👀

  • tomgidden Tom Gidden (@tomgidden) reported

    @virginmedia Broadband in CB2 9 was listed as intermittent this morning; down here completely since lunchtime. Now: green, "no problems reported" on Service Status. However, still down -- router log says "No Ranging Response received". Followed all the diag steps already. :(

  • bilal_xyz Bilal (@bilal_xyz) reported

    @virginmedia broadband service down in Dublin area?

  • tomgidden Tom Gidden (@tomgidden) reported

    @virginmedia Tried... "there aren't any issues affecting service in your area"; same as the online Service Status page :(

  • suekeen7 Sue Keen (@suekeen7) reported

    @virginmedia The virgin media Connect app cannot see my Hub 3, we can’t see the virgin network on any device to connect, cannot connect to the virgin website it just tells me there is no issue. Clearly there is if we cannot even see our network to connect

  • Becky_youngx Beckyyy (@Becky_youngx) reported

    So Sandwell council have cut through our internet wires when resurfacing the pavement last week. Virgin Media telling us they can’t come and fix it until the 18th when I work from home but its £112 charge if we want to leave the contract. Are they ***************? What a joke.

  • alZulfiqarK Zulfiqar (@alZulfiqarK) reported

    @virginmedia Internet is generally slow with intermittent disconnections But the bigger problem is that I am unable to access/login on secure (HTTPS) connection e.g. Loiyds Bank TSB and VirginMedia login it self is very very slow This is going on for last couple of weeks

  • SandeepJayawant SandyJay (@SandeepJayawant) reported

    @virginmedia Thanks for prompt response There has been no service for several hours today but some service restored now Some TV channels intermittently off air and pixelated Wifi also cutting out intermittently and then good speed Any idea how long the issue will last as no updates yet

  • SpydaLog SpydaLog2020 (@SpydaLog) reported

    @virginmedia Hi, are you having issues in DN1 area or within areas in general with broadband as in last 20 minutes on WiFi & ethernet my Internet has gone down twice? Aware of TV issues but as don't watch don't affect me really.

  • BinaryMoon Ben 🖌 (@BinaryMoon) reported

    @virginmedia hi. We keep getting a message about trying cartoon network until the end of the month but we've had access for ages. Are you removing it from us? We have the 'fun' tv package.