Virgin Media outages and service status in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 15, 11:13 PM GMT+1.
- Internet (55%)
- Total Blackout (14%)
- Wi-fi (14%)
- TV (14%)
- E-mail (3%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS1 , BS5 , BS3 , BS6 , BS7 , BS37 and BS16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 4 days ago |
|
Bristol
|
Internet | 5 days ago |
|
Bristol
|
Internet | 5 days ago |
|
Bristol
|
Internet | 7 days ago |
|
Bristol
|
Internet | 8 days ago |
|
Bath
|
9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Hi, call me Chu x (@xChuChux911) reported from Bristol, England@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Andrea Buffery (@Andrea_Buffery) reported from Bristol, England@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Alexandra Powell (@gingermurkin) reported from Patchway, England@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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SarahellenK (@sarahellenk1) reported from Westerleigh, England@virginmedia please can someone help me. I need a number to call you on
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
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Sam 🏴☠️ (@BRFCSamuel) reported from Kingswood, England.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Beth Ryan (@bethkorf) reported from Kingswood, EnglandWow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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James Harrison (@jamesmjharrison) reported from Bristol, England@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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Sarah (@sarahcliftonsc) reported from Kingswood, England@virginmedia help please. How do o get to choose a football game on the red button? It’s not working.
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WE ARE TUCO (@tuco_tuco) reported from Bristol, EnglandWow @virginmedia really can't sort their stuff out.......HELP its a joke
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leanne (@TerryLeannepri1) reported from Avonmouth, England@virginmedia what is going on with the broadband as it's down again and I can't ring 150 from my landline as it's coming up that the number hasn't been recognised
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Alister Betts (@alisterbetts) reported from Bristol, England@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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Amz (@amy_noony) reported from Bristol, EnglandVirgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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Sean Lewis (@brizzlesean) reported from Yate, EnglandHonestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Acuharmony-UK (@AcuharmonyUK) reported from Clevedon, England@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
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Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England@Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Parkin (@kingoftheshed) reported@virginmedia I’ve done this several times over the past week and I’m not talking to another automated service and getting nowhere. Any chance you could just fix the issues?
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Donna Tudor (@donna2904) reported@virginmedia can you help please. I have no landline dial tone.
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DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported@moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.
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Sean Pearson (@soapyrct) reported@mobily_uk @virginmedia Because they expect lots of folk to either not realise or just pay anyway, its also why they make it so difficult to call. Funny you can join and change everything on line except cancel! Virgin are THE worst company for service.
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mancs boi (@DjmarkieT) reported@virginmedia your service is a joke, internet down since Friday at 2pm update to say fixed midnight, then 4pm yesterday, then updated to 19th at 0:04 and now 20th at 16:04 that means I cant work tomorrow YOUR A JOKE time to LEAVE!
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Ben Jacques (@Benjacques2024) reported@virginmedia My TV and broadband has been down since 11am? Any idea whats going on?
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Addy (@iadnan9) reported@AlloquiStrix @virginmedia Reported an issue 2 months ago and only just received a response. The advice given was unhelpful, careless, and frankly unprofessional. The issue is still ongoing with Now being told it could take another 28 days for a follow-up. Completely unacceptable and a waste of time.
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Stewart Hawtin (@HawtinStewart) reported@virginmedia Any update on this? Really disappointed with the service provided here. I pay a fortune a month for this!!
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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M&M (@MZ2346441534028) reported@virginmedia I've been communicating with VM via X sharing personal details and suddenly they cannot help me , I would seriously avoid #useless #virginmedia #broadband