Virgin Media outages and service status in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 25, 9:53 AM GMT+1.
- Internet (58%)
- Wi-fi (15%)
- Total Blackout (12%)
- TV (12%)
- E-mail (4%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS1 , BS3 , BS6 and BS7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 7 hours ago |
|
Bristol
|
Internet | 10 days ago |
|
Bristol
|
Internet | 11 days ago |
|
Bristol
|
Internet | 11 days ago |
|
Bristol
|
Internet | 13 days ago |
|
Bristol
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Hi, call me Chu x (@xChuChux911) reported from Bristol, England@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
-
william brown (@williamjbrown) reported from Bristol, England@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
-
Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
-
AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
-
SarahellenK (@sarahellenk1) reported from Westerleigh, England@virginmedia please can someone help me. I need a number to call you on
-
AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
-
Daniel Fry (@DanielFry23) reported from Filton, England@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
-
william brown (@williamjbrown) reported from Bristol, England@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
-
Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
-
Beth Ryan (@bethkorf) reported from Kingswood, England@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
-
Stuart Gallop (@creativeskg) reported from Bristol, England@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
-
KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
-
Mary Shanahan (@ShanahanMary) reported from Bristol, EnglandNot happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
-
Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
-
vinnie voke (@vinnievoke) reported from Bristol, England@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
-
Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
-
WE ARE TUCO (@tuco_tuco) reported from Bristol, EnglandWow @virginmedia really can't sort their stuff out.......HELP its a joke
-
Chris (@chrisandobe) reported from Kingswood, England@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
-
Jonathan (@DigitalJonathan) reported from Bristol, EnglandGenius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
-
The Pistol from Bristol (@pistolpete303) reported from Kingswood, England@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
entrustTMF (@entrustTMF) reported@BertySi @virginmedia That's a flat no from @virginmedia on the MiFi with credit suggestion. Question is, are they prepared to do anything to help or assist seriously inconvenienced and frustrated customers?
-
Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.
-
Peter Carr (@PeterCa35536841) reported@djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there
-
Jules (@HaggisJuli93452) reported@virginmedia Hi have received a new 360 box to replace our current TiVo one. Getting error message Account error CS1011. Tried ringing 150 , from mobile says sorry can't connect try later, rang 150 from landline , recorded message states no not recognised. Help!
-
Graham Booth (@laserblue) reported@virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks
-
Steve (@TykeSteve) reported@keithapearson @virginmedia That must be for the orange idiot??
-
BigF (@Bigg_F_) reported@virginmedia Yes. Eventually got through via chat to a real person. They advised a factory reset of hub which is a complete pain to set back up and it made no difference. Engineer arranged to come today. I also raised a formal complaint. Mysteriously it’s working two hours later.
-
entrustTMF (@entrustTMF) reported@virginmedia Seems fair comment-they aren't sensible! Googled "how effective making complaints to @virginmedia is" and came up with some very negative feedback culminating in: "customer feedback AND regulatory data suggest their handling of complaints is often seen as inadequate" Oh dear🙁
-
entrustTMF (@entrustTMF) reported@robert_mackley @virginmedia Thanks for that. Need to do some serious thinking about whether to stay with @virginmedia at end of this contract as this experience has been very, very poor indeed. Communications have been awful (apart from one person that at least appeared to empathise). Been with them years
-
entrustTMF (@entrustTMF) reportedFIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful