Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS5, BS1, BS10, BS2, BS15, BS3, BS6 and BS32.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
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| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ
(@LOCKLEYHOBSON) reported
from
Bristol, England
@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
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Andrea Buffery
(@Andrea_Buffery) reported
from
Bristol, England
@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Rosemary Jane Fox
(@RosemaryJaneFo1) reported
from
Bristol, England
@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
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Ryan Carrington
(@thisisryanc) reported
from
Bristol, England
@virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.
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Shitsgigglesngloves
(@Shitsgigglesng1) reported
from
Kingswood, England
@Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@virginmedia internet down in BS8?
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Ruth Cottingham💙
(@ruthcottz) reported
from
Bristol, England
@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?
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emma
(@_emmajay_) reported
from
Bristol, England
I’ve seen multiple @virginmedia AD’s with wheelchair users in & every single time my face lights up like a kid at christmas, representation MATTERS & is non-existent for disabled people, this feeling will never get old. ✨
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Alister Betts
(@alisterbetts) reported
from
Bristol, England
@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia the lack of urgency from your team dealing with a fraud case is so poor!
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Mary Shanahan
(@ShanahanMary) reported
from
Bristol, England
Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alice Harmer
(@Aliceharmer13) reported
@virginmedia Still no luck getting anywhere, can someone please call us to sort this issue. Bot just sending us round in circles and can’t get anywhere on phone.
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Joanne Brading
(@BradingJoanne) reported
@virginmedia I have had intermittent service issues due weeks, told an upgrade to the 1GB router would fix the issue. It hasn’t. I spend 2 hours everyday trying to get through to the technical team supporting this new router. They have not fixed it #JUST SEND AN ENGINEER ROUND!!!
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Marcus Boylan
(@DigitalSour) reported
@virginmedia Sure no problem. Via here ? Or ?
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Rachel Parris
(@rachelparris) reported
@virginmedia hi, our internet has gone down nearly every day for the last few weeks. Is it a local problem or do we need a new router? You sent us a new one a couple of months ago and this has happened since then...please help
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Kristy Jones
(@arliam_design) reported
@virginmedia is anyone doing. Anything about the no internet connection in Stourbridge. I feel this is the worst mistake I ever made changing to you as a provider!!! It’s only been a week!
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Freeman 🤷🏻♂️
(@bradfreeman123) reported
@virginmedia I have, in fact I’ve done this so many times today ( 6 ) I can no longer re run any more diagnostics. All it shows is no known issues. We had an issues our area some weeks ago which was then resolved and since then the internet has been shocking
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Izzy
(@nosinglepringle) reported
@virginmedia my mum's been trying to cancel her internet service for a few weeks. She's been unable to get into her account to cancel, she's called no one has answered, she's raised two complaints, she's now cancelled her DD but got a message saying it won't cancel her service.
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Tall, Dark & Tall
(@OllieHill) reported
@virginmedia It hasnt. I have been left with a “it might happen”. I get there are issues, it to stop complaints you need to be open and transparent and communicate. None of this has happened. Each of your install team tells em something different. Sometime polar opposite responses.
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Julie Drybrough
(@fuchsia_blue) reported
@virginmedia It’s arrived. I’ve set it up. I just need a human to send me the signal.... but I got a text this morning saying not until tomorrow & I NEED TO WORK Please please help.
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maymoore
(@maymoor03944063) reported
@ALANMYERSMEDIA @virginmedia #Replying to Alan Myers that’s how Richard Branson became billionaire have a look at all of them some more money they’ve got the less they will part with but anyway virgin is a terrible company to deal with.