Virgin Media outages and service status in Bristol, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jun 30, 3:19 PM GMT+1.
- Internet (70%)
- Wi-fi (17%)
- Total Blackout (7%)
- TV (7%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS4 , BS16 , BS7 , BS1 , BS34 and BS14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Virgin Media
Virgin Media is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 16 hours ago |
|
Bristol
|
Internet | 1 day ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Internet | 3 days ago |
|
Bristol
|
Wi-fi | 3 days ago |
|
Bath
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Blood Claw Bob (@Clottedone) reported from Bristol, EnglandHey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!
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Alex (@0JTheJuice) reported from Bristol, England@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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Al (@algro10) reported from Clevedon, England@10sam_h Yeah likewise, virgin media awful still not sorted it
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Sarah (@sarahcliftonsc) reported from Kingswood, England@virginmedia help please. How do o get to choose a football game on the red button? It’s not working.
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Sam 🏴☠️ (@BRFCSamuel) reported from Kingswood, England.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia
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Tina Badley (@tinabadley) reported from Bristol, England@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.
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Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
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James Harrison (@jamesmjharrison) reported from Bristol, England@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
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Der Shru (@DerShru) reported from Bristol, EnglandSaw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
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David Lloyd (@dave_backwell) reported from Backwell, EnglandAppalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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pete jones (@brizzleboy) reported from Avonmouth, England@virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?
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Trevor Whiteman (@nongrockle) reported from Bristol, England@JuanaWhiteman @virginmedia Zero customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🐺 (@stefan655) reported@virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!
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Fayez Ahmed (@Fahmed911) reported@virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking
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JS (@SweeneyJoanne) reported@virginmedia @virginmedia you haven’t responded to my message from 3 days ago, horrendous customer service!!
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Darren Hayes (@darrenhayes1973) reported@virginmedia I will be cancelling my account anyway after this and subsequent poor service after it
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Waliam Doe (@aomimikuga26872) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_ultra_iptv6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.
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J Harris (@BingoBertie) reported@RichardLXXII @virginmedia Simple. Arrange a new supplier. Cancel direct debit. Commence a claim under the direct debit guarantee scheme for the un-agreed unauthorised increased amount Never have anything to do with @virginmedia again Except for suing for damages for falsely registered credit reference
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Sandra Robinson (@mrsluc) reported@YeshuaFoxtrot @virginmedia I read on here everyday about issues, I have to be honest they are the best I've had. Three years and never an issue, well apart from the persistant cold calls. I sympathise with people who do, I was with Sky and had to reset my modem 3 times a day.
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Carrie Walsh (@carrie_walsh_) reported@virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?
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Louise Ford (@pixiepoppett) reported@virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.