1. Home
  2. Companies
  3. Virgin Media
  4. Bristol
Virgin Media

Virgin Media outages and service status in Bristol, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 15, 11:13 PM GMT+1.
  • 60% Internet (60%)
  • 14% TV (14%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)

The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS1 , BS7 , BS6 , BS4 , BS3 and BS37 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, Conham, and Clevedon.

CityProblem TypeReport Time
Bristol Internet 2 days ago
Bristol Internet 3 days ago
Bristol Internet 3 days ago
Bristol Internet 5 days ago
Bristol Internet 6 days ago
Bath E-mail 7 days ago

Nearby cities with recent reports

Bath

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • enzo_faulhaber
    Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England

    @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • gman7634
    graham monks (@gman7634) reported from Patchway, England

    @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

  • Bristolvor
    Ivor the Vorlord (@Bristolvor) reported from Bristol, England

    @KGravil @virginmedia Service?

  • brizzlesean
    Sean Lewis (@brizzlesean) reported from Yate, England

    Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

  • ruthcottz
    Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England

    @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

  • morefluids
    Sethina A Watson (@morefluids) reported from Bristol, England

    It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me

  • RosemaryJaneFo1
    Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England

    @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

  • alisterbetts
    Alister Betts (@alisterbetts) reported from Bristol, England

    @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

  • steveparsnips
    Steve Parsons (@steveparsnips) reported from Stoke Gifford, England

    @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

  • joannevarney68
    Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy

  • leedumble
    Lee (@leedumble) reported from Avonmouth, England

    @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

  • tuco_tuco
    WE ARE TUCO (@tuco_tuco) reported from Bristol, England

    Wow @virginmedia really can't sort their stuff out.......HELP its a joke

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    @virginmedia another outage again? Fix your ****

  • lazy__goth
    Tiffany (@lazy__goth) reported from Bristol, England

    @virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia If it's better customer service then that would be better than having to be with O2

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

  • burdmiester
    Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jd95975184
    Ian (@Jd95975184) reported

    @misselledee @virginmedia If virgin cant provide you service from 30 days of you reporting the fault you can leave for nothing, they are very incompetent when dealing with customers, deal with one agent who promises to sort it, never does, you phone back then its a different agent and you start all over

  • jemski7
    Jemski (@jemski7) reported

    @virginmedia well done. You’ve lost me as a customer of 25 years because you wouldn’t supply me just broadband like you do for new customers. That’s is some ****** up priorities. Good riddance to you.

  • Merse2506
    John Mercer (@Merse2506) reported

    @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

  • irbrassmonkey
    Ian (@irbrassmonkey) reported

    @virginmedia What is going on with the internet in Bounds Green really not happy. This is my first month with you and because of this black out I have missed a one in a universe event. It will never happen again ever. Very disappointing.

  • f4ckiam
    Gerbil (@f4ckiam) reported

    I feel like I'm on a complaining streak but here goes: This one is for @O2 I have been a loyal customer since the switch-over of Virgin Media customers. I barely use data. So, I've been more than happy with my £9.73/month tariff. The data is unimportant. Unlimited calls/texts is

  • HaveringHammer
    Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported

    I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

  • nkgms
    concerned person (@nkgms) reported

    Is there a problem with Virgin Media tv in the Bushey, Hertsmere area?

  • nozzla
    James Norris (@nozzla) reported

    @virginmedia WiFi and TV not working this morning and can't seem to fix it. Is the service down?

  • shauny67
    Shaun (@shauny67) reported

    @virginmedia @sharonmariahall Yes excellent internet speeds & the only provider you can put the router into modem mode & add your own kit. 9 times out of 10 any WiFi issues are down to devices or where you have the router not the service. If you have a WiFi pod ensure you set up WiFi back haul.

  • elise_john85
    Elise (@elise_john85) reported

    My internet connection is through @virginmedia and has never been an issue before the merger