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Virgin Media outages and service status in Bristol, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 6:14 PM GMT+1.
  • 56% TV (56%)
  • 20% Internet (20%)
  • 11% Wi-fi (11%)
  • 9% Phone (9%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Bristol come from postal codes BS15 , BS7 , BS6 , BS2 , BS5 , BS4 , BS16 and BS1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon, Bath, Portishead, and Conham.

CityProblem TypeReport Time
Bristol Internet 6 days ago
Bristol Total Blackout 6 days ago
Bristol TV 7 days ago
Bristol TV 7 days ago
Bristol TV 7 days ago
Bristol TV 7 days ago

Nearby cities with recent reports

Clevedon

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • coxtonycox
    Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done

  • AndyMWilcox
    Andy Wilcox (@AndyMWilcox) reported from Kingswood, England

    @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

  • creativeskg
    Stuart Gallop (@creativeskg) reported from Bristol, England

    @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

  • derbypascal
    Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

  • Hekler21
    Simon H (@Hekler21) reported from Westerleigh, England

    @virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles

  • Shitsgigglesng1
    Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England

    @Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.

  • kadenbatt
    KB (@kadenbatt) reported from Warmley, England

    @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

  • jamesmjharrison
    James Harrison (@jamesmjharrison) reported from Bristol, England

    @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

  • Bristolvor
    Ivor the Vorlord (@Bristolvor) reported from Bristol, England

    @KGravil @virginmedia Service?

  • ShanahanMary
    Mary Shanahan (@ShanahanMary) reported from Bristol, England

    Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

  • LetRIP
    Matt (@LetRIP) reported from Thornbury, England

    @virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    Hi @virginmedia @helpvirginmedia @VirginMediaCorp why won’t my Outlook connect to your server? No emails for 3 days. It’s an issue your end yet no help from your tech team.

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

  • gillih
    Gill Harrison (@gillih) reported from Bristol, England

    Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

  • DigitalJonathan
    Jonathan (@DigitalJonathan) reported from Bristol, England

    Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

  • vinnievoke
    vinnie voke (@vinnievoke) reported from Bristol, England

    @virginmedia @virginhelp so 17h with no reply wicked costumer service

  • SamAndSnooper
    Sam&Snooper (@SamAndSnooper) reported from Bristol, England

    Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DAVIDBUZZ2904
    DAVIDBUZZ2904 (@DAVIDBUZZ2904) reported

    @virginmedia Hi my contract is ending soon can anyone help me get a better price ?

  • louderry
    Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported

    @virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.

  • Manavvv31
    Manavmeet Singh (@Manavvv31) reported

    @Benleo @virginmedia Nothing unites Britain quite like a shared telecom customer service horror story. The combination of endless transfers contradictory information and problems somehow getting worse after every call genuinely feels like a national experience at this point 😭 @Benleo

  • DaveHughes182
    Dave Hughes (@DaveHughes182) reported

    @virginmedia This issue appeared to be fixed only for the internet connection to drop out again a few minutes later last night and the fix date remains 5 whole days! It doesn't seem to be affecting anyone else in my street other than me. Can anyone help?

  • drhingram
    Dr Helen Ingram (@drhingram) reported

    @Benleo I mean it would be awful if people just kept .... @virginmedia

  • PercivalPeabody
    Steve Hard (@PercivalPeabody) reported

    @Benleo In the end, I wasn't prepared to waste my time trying to get blood from a stone, so I called my bank to report it as fraud. Whether they put it down as fraud or not, I don't know, but they knew all about Virgin Media and did a chargeback for me.

  • wishful5thinkin
    west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported

    @Benleo @virginmedia Cancel it & stop your DD. Get a freeview mini box & pay for Disney

  • KelvinFavell
    BigK (@KelvinFavell) reported

    @virginmedia is there an issue sending out a 360 upgrade box? Told it takes up to 7 days. It is now 12.

  • Sidwinder75
    Simon Dwinder (@Sidwinder75) reported

    @Benleo @virginmedia Seriously, just cancel that crap.

  • BlackMamboTr
    BlackMamboTR (@BlackMamboTr) reported

    @virginmedia ⸻ Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.