Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS5, BS1, BS2, BS15, BS3, BS6, BS10 and BS32.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 12/09/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • sophiegiltinan Sophie Giltinan (@sophiegiltinan) reported from Avonmouth, England

    Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.

  • SToolis Steve (@SToolis) reported from Bristol, England

    @virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown

  • SToolis Steve (@SToolis) reported from Bristol, England

    Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband

  • dangerous_85 Dave (@dangerous_85) reported from Bristol, England

    @virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!

  • CoachGeracitano Ben Geracitano (@CoachGeracitano) reported from Kingswood, England

    @virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!

  • Allypally52 Alison Newnham (@Allypally52) reported from Bristol, England

    @virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!

  • SToolis Steve (@SToolis) reported from Bristol, England

    @virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!

  • SToolis Steve (@SToolis) reported from Bristol, England

    @virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband

  • SToolis Steve (@SToolis) reported from Bristol, England

    @UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @virginmedia Thanks! But it’s really not just me - there must be others - at this difficult time - who will be having to pay more for just the same service!

  • tuwituwo Niall (@tuwituwo) reported from Bristol, England

    @virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min

  • DodgeyDog DodgeyDog (@DodgeyDog) reported from Clevedon, England

    @virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed

  • Ornsack Dave Brain 🧠 (@Ornsack) reported from Bristol, England

    I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Superfoz Fozzy (@Superfoz) reported

    @virginmedia One device, one room. Had no issues until new router was installed..

  • ILLUMANUTTY Aaron lee morgan (@ILLUMANUTTY) reported

    @virginmedia Yes but I’ve cancelled applied for BT they gave me an even worse service I’ve literally had it 5 mins and I’ve cancelled that now so I’ve no internet at all soon when the cutoff date comes

  • Iethargies_ Chloe (@Iethargies_) reported

    @virginmedia We were told by the team that someone did show up however this info is incorrect as they didn’t show. When the appointment was booked they had already known what the problem was too as it’s been explained many times. We were told no one was going to knock on our door either

  • SadBoiSimm Saturn (@SadBoiSimm) reported

    @virginmedia We were informed that after our 10 day Internet outage which was resolved on October 10th, we would receive a pod on October 12th and we would wait 10-14 days to receive two more. It is November 11th. We haven't received 2 more. Tomorrow it will be a whole month, site doesnt help

  • sheffieldsam Sam (@sheffieldsam) reported

    @virginmedia I’m not entirely sure how we we web chat but sure no problem

  • wobblethron Carl (@wobblethron) reported

    @virginmedia Ah yes, well hidden right at the bottom 👍 One thing the agents did tell me is that the price and terms of this deal will be available to existing customers in a few weeks. Can you confirm if this true or not? Might need to look elsewhere being a customer of over 20 years if not

  • geordiejme Jamie (@geordiejme) reported

    @virginmedia absolutely shambles of a call centre and customer service teams!

  • TheFamousDevlin Devlin Gallier (@TheFamousDevlin) reported

    @virginmedia Yes, it's because nobody has bothered to do the external work. In 9 months you have come out once, in September, discovered more work was needed (which probably didn't need doing in March) and gone, never to return.

  • TheFamousDevlin Devlin Gallier (@TheFamousDevlin) reported

    @virginmedia I have made 2 formal complaints, both have been ignored. If the issue had been there in March, and anybody had bothered to come out before September, it might have been sorted a very long time ago. Your lack of amazement at the length of time I've been waiting speaks volumes.

  • ILLUMANUTTY Aaron lee morgan (@ILLUMANUTTY) reported

    @virginmedia I’ve had virgin for like 6 years and whenever I install or play games the speeds get throttled all the way down to 1mb and your company is adamant I’m receiving 300 when I only ever got that on one device and not my 2000 pc