Virgin Media

Virgin Media Outage Report in Bristol, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS8, BS1, BS7, BS16, BS9 and BS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/16/2026 01:30

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • bubbles010689 ibubbles12 (@bubbles010689) reported from Bristol, England

    @rob9900 @virginmedia any help

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets

  • CoachGeracitano Ben Geracitano (@CoachGeracitano) reported from Kingswood, England

    @virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.

  • Yippers Amy (@Yippers) reported from Bristol, England

    I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!

  • tuwituwo Niall (@tuwituwo) reported from Bristol, England

    @virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min

  • Ornsack Dave Brain 🧠 (@Ornsack) reported from Bristol, England

    I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    @notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated

  • dangerous_85 Dave (@dangerous_85) reported from Bristol, England

    @virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme

  • BlackMayan UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England

    I don't need your help anyway @virginmedia wasteman...

  • Allypally52 Alison Newnham (@Allypally52) reported from Bristol, England

    @virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!

  • sophiegiltinan Sophie Giltinan (@sophiegiltinan) reported from Avonmouth, England

    Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.

  • AyrtekCricket Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England

    @Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Toadfish007 David Longstaff (@Toadfish007) reported

    @virginmedia what a pile of crap service paying well over £100 pounds for a service that really isn't fit for purpose, poor Internet service and such a **** service, have had enough of it

  • BadDoggoUk BadDoggo (@BadDoggoUk) reported

    How bad is it when your #WiFi isn’t fast enough to get you logged in to your own event… got to love @virginmedia actual #Shite #FFS!

  • MaireadBreenX Mairead (@MaireadBreenX) reported

    @virginmedia is actually the worst🙃 my broadband doesn’t ever work. I’ve tried asking them to fix it 7 times each time they haven’t responded 🙃

  • FunnyPauline Pauline Curtin (@FunnyPauline) reported

    @virginmedia No there is no outage or whatevs - my TV has been cut off - even though I'm paying for it

  • marcwhit1 Marc White 🏳️‍🌈🏳️‍⚧️🇪🇺 (@marcwhit1) reported

    @derrickca @virginmedia We left @VirginMedia useless company. Customer care is poor

  • BaldTiredGrumpy Donone (@BaldTiredGrumpy) reported

    @virginmedia broadband off for 3 hours this morning. Tivo box off this evening. I'm not sure what I'm paying for because the service lately has been poor. TS20

  • incoghuncho INCØG™️ (@incoghuncho) reported

    nah, virgin media sucks ***.

  • HardCand Zack (@HardCand) reported

    Hi @virginmedia -first on phone I am told I dnt have issue, then engineer finally comes and assess there is faulty installation, and now am told to post on forums to get it fixed... how are forums meant to fix the cables running in my house? I am a paying cust, this is ludicrous!

  • xBlueSenpai Aaron Luke Clarke (@xBlueSenpai) reported

    @virginmedia furthermore this is the 4th outage in the last 6 months, might wanna actually fix the issue!

  • HardCand Zack (@HardCand) reported

    Also, imagine having to spam tweet @virginmedia to get any kind of help... ('cause their automated services, phone and webchat, run on a loop and keep sending you to the other automated service, a known tactic to not have to deal with customer issues and hope the customer stops)