1. Home
  2. Companies
  3. Virgin Media
  4. Bristol
Virgin Media

Virgin Media outages and service status in Bristol, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 12, 12:14 PM GMT+1.
  • 65% Internet (65%)
  • 13% Wi-fi (13%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)
  • 3% E-mail (3%)

The latest reports from users having issues in Bristol come from postal codes BS2 , BS4 , BS1 , BS16 , BS6 , BS5 , BS34 and BS15 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, and Clevedon.

CityProblem TypeReport Time
Bristol Internet 4 days ago
Bristol TV 6 days ago
Bristol Internet 8 days ago
Bristol Internet 9 days ago
Bristol Internet 9 days ago
Bristol TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • LetRIP
    Matt (@LetRIP) reported from Thornbury, England

    @virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service

  • SamAndSnooper
    Sam&Snooper (@SamAndSnooper) reported from Bristol, England

    Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

  • gman7634
    graham monks (@gman7634) reported from Patchway, England

    @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

  • DollyDeluxe
    Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia If it's better customer service then that would be better than having to be with O2

  • algro10
    Al (@algro10) reported from Clevedon, England

    @stewartcarter6 Appears it’s a Virgin media issue , shambles

  • TobyOsborne1
    Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

  • Hekler21
    Simon H (@Hekler21) reported from Westerleigh, England

    @virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles

  • RosemaryJaneFo1
    Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England

    @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

  • craigcapes
    Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • CloudHQ
    Mark Andres (@CloudHQ) reported from Bristol, England

    Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

  • emmainglasgow
    emmainbristol (@emmainglasgow) reported from Bristol, England

    @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

  • dave_backwell
    David Lloyd (@dave_backwell) reported from Backwell, England

    Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

  • Bristolvor
    Ivor the Vorlord (@Bristolvor) reported from Bristol, England

    @KGravil @virginmedia Service?

  • derbypascal
    Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

  • tuco_tuco
    WE ARE TUCO (@tuco_tuco) reported from Bristol, England

    Wow @virginmedia really can't sort their stuff out.......HELP its a joke

  • coxtonycox
    Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

  • Andrea_Buffery
    Andrea Buffery (@Andrea_Buffery) reported from Bristol, England

    @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • K6_Grimm
    Grimm (@K6_Grimm) reported

    @virginmedia why have you sent messages saying the issue in ne8 is fixed? when it clearly is not, even checked with the neighbours.

  • Fahmed911
    Fayez Ahmed (@Fahmed911) reported

    @virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking

  • FIWCHAMP09
    Adam (@FIWCHAMP09) reported

    @virginmedia Sort your **** internet out, Been lagging all day on every device.

  • kylehigh11
    Kyle High (@kylehigh11) reported

    @virginmedia Dazn PPV been down for a while now, any update on when it will be back up people have paid to watch this?

  • Craig21Wilson
    Craig Wilson (@Craig21Wilson) reported

    @virginmedia problems in the area again, told it will be sorted by 1:05am. Are you joking me, World Cup starts today. Disgrace of a company

  • ____LP____
    LP (@____LP____) reported

    Just been ghosted by @virginmedia AI chat bot. Never been ghosted by someone designed to reply to every message before.

  • SallyBriars
    Sally Briars (@SallyBriars) reported

    @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!

  • SSmythies
    simon smythies (@SSmythies) reported

    @RyanHar03692827 @DAZNBoxing Ive just seen a lot of virgin media customers are having the same issue

  • graemehistory
    Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported

    Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

  • Welshcake74
    welshcake74 (@Welshcake74) reported

    @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer