Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS5, BS7, BS15, BS1 and BS6.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/07/2026 17:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬

  • gskusey Georgia Skuse🍭 (@gskusey) reported from Kingswood, England

    If @virginmedia don’t answer the phone in the next 5 minute I will not be paying my next bill!! Second phone call this week (as they cut me off during the last nearly 2 hour call) such **** customer service. 😡😡

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia can you please let me know why I still can’t watch the on demand service and Iam still being charged for it

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Is there any other way to get through to customer services to speak about my bill? Been cut off again after 20 minutes. 3rd time !!!!!!! I don’t want to pay the extortionate price sent and want to change to SKY as so much cheaper. Can I DM ??

  • mhendy1971 mark hendy ⚒ (@mhendy1971) reported from Bristol, England

    Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia can you please let me know why you insist on taking money off me for your services that I can not use internet still not working or tv services . Over a month after I call and still no response 😡😡😡😡

  • JohnMcG88939705 John McGee 109 (@JohnMcG88939705) reported from Bristol, England

    @MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia More awful service from @virginmedia #virginmediadown

  • leedumble Lee (@leedumble) reported from Bristol, England

    @virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us

  • NurulAmir3 NurulAmir (@NurulAmir3) reported from Bristol, England

    Unprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.

  • ChristianSurfer Phil Williams (@ChristianSurfer) reported from Nailsea, England

    @virginmedia the issue now is I was promised a deal on the phone then rang up the day after and they refuse to offer me that same deal, all the details are on the email I believe I have a strong case your word is your bond. @MartinSLewis @WhichUK not best way to deal with a 22 year customers

  • gskusey Georgia Skuse🍭 (@gskusey) reported from Kingswood, England

    @virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!

  • RussellWaterho5 Russell Waterhouse (@RussellWaterho5) reported from Keynsham, England

    @virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia As I said @virginmedia having brain cells, link u sent already accessed, tried all suggestions. Also 📞. No area issues, next door is👌 So we’ve a hub fault, need it replaced urgently, key workers @ home

  • ChristianSurfer Phil Williams (@ChristianSurfer) reported from Nailsea, England

    @virginmedia I’ve been a loyal customer for 22 years & reviewing all my package and find out that if I had been a new customer I can get the same package for 30% cheaper can you explain this please ? Or get somebody to contact me doesn’t sound like good customer care to me

  • NurulAmir3 NurulAmir (@NurulAmir3) reported from Bristol, England

    @virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • marc_hampson Marc (rm -rf 202*) Hampson (@marc_hampson) reported

    Seriously @virginmedia?? Why make me go through all the menus, inc security just to say you’re closed and hang up?

  • neilb1973 Neil Baker (@neilb1973) reported

    @Stujak @virginmedia Same issues here. Absolutely terrible service and passed around the houses for 2 days. Also the same VM account has tweeted me to say they can’t bring installations forward. 🙄

  • DoodlebagGG Doodlebag (@DoodlebagGG) reported

    @virginmedia Also respectfully, the document with the SRT responses won't work on me. That copy pasta stuff just aggrevates me beyond belief and gives me the feeling you guys don't care about anything but money. Solve the issue in our area rather so I am provided the overpriced service..

  • NoWayJos_ nowayjos (@NoWayJos_) reported

    No wifi and 5gb of data left till the ******* technician shows up on Wednesday morning 🙃 **** virgin media

  • matt_nevitt Matt Nevitt (@matt_nevitt) reported

    @virginmedia error code:404 when trying to watch a purchased film on virgin store. Can’t seem to find any solution from your help guide online

  • martinph Martin (@martinph) reported

    @virginmedia So to summarise: Me: every time I call customer services I receive no help and you drop the call, can you please help? VM: no, try calling customer services Yeah, thanks guys.

  • chirag_t1 Chirag (@chirag_t1) reported

    @virginmedia Your agent told me there's problems in my area hence why I've had 600+ drop offs in connection. It'll get fixed Monday, newrly two weeks after it began. Your website says there's no issues in my area. So who's lying - your agent or your website???

  • MartinLoveday3 Martin Loveday (@MartinLoveday3) reported

    Virgin media problems as usual . Come on sort this out current speed 7.23 . Paying for 350 what is going wrong

  • Stev_O86 Steve Tsangarakis (@Stev_O86) reported

    @virginmedia I can’t believe that after 3 weeks I am still waiting for you to sort out my services!! I even called your team today and I made clear for someone to call me and I am yet to get a phone call!! I will be cancelling my subscription and moving to sky unless you help

  • neilb1973 Neil Baker (@neilb1973) reported

    @MarkLangshaw @virginmedia Having similar issues. Sold service last month and cabling work hasn’t been done. Installation guy turns up and tells me he can’t do the job. Cabling scheduled to happen on the 8th and moves back a day all the time. Nobody can tell me who’s doing the cabling and when. Ludicrous.