Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS1, BS7, BS6, BS15 and BS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/14/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia the lack of urgency from your team dealing with a fraud case is so poor!

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia Reliable joke still not working properly and a engineer book for today and guess what he did not turn up don’t worry on half a day wages wasted took time off unpaid joke 😡😡😡😡😡😡😡😡

  • alisterbetts Alister Betts (@alisterbetts) reported from Bristol, England

    @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

  • TruVetCommando TruVetCommando (@TruVetCommando) reported from Avonmouth, England

    @Ofcom hi there @virginmedia are charging me for fibre350 and im getting 30 at the best there customer service will not even send out a engineer to look. This has been going on for months. I have just spent over 2 hours on the phone again to them all they said is complain to you.

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia so disappointed 😞 I was quoted £70 pm all in today now my bill has arrived and it’s £100 and next month you wanted to charge me £277 😳 now sat waiting to cancel the services ! 😡

  • stace_the_face stace_the_face 💙💙💙🎓🎓🎓 (@stace_the_face) reported from Bristol, England

    @virginmedia saga continues- so their call handler didn’t call me back and now someone’s told me they cancelled my compensation cheque because my account is closed. My account was closed because you couldn’t provide a simple service for 4.5 months and damaged my property.

  • brizzleboy pete jones (@brizzleboy) reported from Bristol, England

    @virginmedia Tried using that contact forms again, still nothing helps, I'll just hang on line for another hour 🤬🤬

  • RosemaryJaneFo1 Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England

    @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @virginmedia internet down in BS8?

  • _emmajay_ emma (@_emmajay_) reported from Bristol, England

    I’ve seen multiple @virginmedia AD’s with wheelchair users in & every single time my face lights up like a kid at christmas, representation MATTERS & is non-existent for disabled people, this feeling will never get old. ✨

  • TruVetCommando TruVetCommando (@TruVetCommando) reported from Avonmouth, England

    @virginmedia Well just spent over 2 hours talking to your customer services team to be told 30mbps is acceptable for fibre350 what happened to money back if min 180mbps not reached

  • jonki1980 Jon K (@jonki1980) reported from Bristol, England

    @virginmedia Broadband is down in Bristol BS16. Stopped about 30 minutes - tried rebooting twice on and off included are you aware of any issues? Service Status says no issues - no message on calling 150 #virginmediadown

  • chloehester Chloe (@chloehester) reported from Bristol, England

    @virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Honestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback

  • thisisryanc Ryan Carrington (@thisisryanc) reported from Bristol, England

    @virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kaza0151 karen bell (@kaza0151) reported

    @virginmedia Will I be compensated for the loss of service been over hour now

  • AllanRobotham Allan Robotham (@AllanRobotham) reported

    @virginmedia I'm going to have to talk to my wife soon. Please update on the resolution to this problem. No TV in LE67.

  • lemonfreshrob Rob Morris (@lemonfreshrob) reported

    And trying to call @virginmedia doesn't work either because apparently all their operators are busy. No **** Sherlock. I might "like" to call back later. "Like" would be a strong word.

  • DanDohertyBlog Manchester Food Tourist 🐝 (@DanDohertyBlog) reported

    @katiebhughes @virginmedia That’s worse than a run of bad luck !!

  • Chickawacka Phil Byrne (@Chickawacka) reported

    @virginmedia Bearing in mind the TV services are down nationally as well as the website, are we talking cyber attack here?

  • orchard_chronic G funk (@orchard_chronic) reported

    Definitely calling it a day now with @virginmedia . Worst service and customer service ever. @SkyUK what deals yous got for a new customer? Looking to get set up this week if possible.

  • AngelaJ46767459 Angela Jones (@AngelaJ46767459) reported

    @kellylongmanutd @virginmedia In Bournemouth/Poole area. My Virgin tv not working and have the same thing saying downloading channels which is stuck at 33%.

  • Rambojazdude Rambojazdude (@Rambojazdude) reported

    @pubbie1964 @virginmedia Has to be down 2 days before you get a measly £5 credit if you are lucky

  • Phil93098093 Phil (@Phil93098093) reported

    Once again nothing working with @virginmedia. Seems to be regular problems these days 🤬 I wonder if @SkyUK can install in time for Xmas?

  • hollyman07 Hollyman07 (@hollyman07) reported

    Anybody in the Peterborough area having Virgin Media TV problems (i.e no service) ?