Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS4, BS16, BS1, BS8 and BS3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/13/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia I don’t want to make a complaint just fix our internet x

  • Yippers Amy (@Yippers) reported from Bristol, England

    I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.

  • bubbles010689 ibubbles12 (@bubbles010689) reported from Bristol, England

    @rob9900 @virginmedia any help

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yes and I’ve contact your “help” staff but they were useless

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!

  • littletinaob Tina Ransom (@littletinaob) reported from Clevedon, England

    @virginmedia am paying for pay boxing but have no sound!!!! Please help asap

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • GregDawes38 Greg Dawes (@GregDawes38) reported from Patchway, England

    @virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally

  • karleburford Karle Burford (@karleburford) reported from Bristol, England

    @virginmedia Too late for that. My opinion is set. Awful service and a pain.

  • xcbushy sarah bush (@xcbushy) reported from Bristol, England

    @virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PauloBe_ Paulo Be (@PauloBe_) reported

    @virginmedia Great to know but doesn’t sort my issue, I’ve told yesterday I was getting a virtual appointment and no one followed up. I have issues every day and I keep being asked to wait a few more days to see of it improves but this has been going on for ages and you can’t get it sorted…

  • oskar5x5 paul barker (@oskar5x5) reported

    @virginmedia Sorry but the network is down again been like this for past 2 hrs and my other half works from home so causing major issues.

  • portfelio Felio Sotomayor (@portfelio) reported

    @virginmedia For the extortion you charge, customers should be compensated. Absolute shambles. My network status log makes for unpleasant reading.

  • MikeJohnBradley Michael Bradley (@MikeJohnBradley) reported

    @virginmedia Yes it was there yesterday, not working since this morning

  • adams_jarad Jarad Cold Cases (Cold & Unsolved Cases) (@adams_jarad) reported

    @virginmedia The service is ridiculous

  • oskar5x5 paul barker (@oskar5x5) reported

    @virginmedia Ok just to let you know Virgin the Broadband is still down and saying check again in 20 hrs!!!

  • Iculand0 Iculand (@Iculand0) reported

    @virginmedia No problem. These things happen. Everything is fine now

  • SK92753063 Suhail Khan (@SK92753063) reported

    Another outage!! @virginmedia been told it wont be resolved until Friday PM. 2 in 2 weeks. Time to leave! @bt_uk @SkyUK

  • victor50 Kev (@victor50) reported

    @virginmedia My 360 box has been locked on start up for 45 mins. Turned on & off countless times. Phone help just cuts me off after going through options. I’m seriously at the end of my tether with VM! So many issues. Just have someone at the end of the f!!!ng phone!!!

  • saytoazeem Azeem Khan (@saytoazeem) reported

    @virginmedia @virginmedia , This was the same commitment I got earlier with two engineer visits. Can you confirm if this is not resolved we should be allowed to cancel the contract without any cancellation fee to get rid of a useless service #virginmedia #VirginMediaoutage #virginmediadown