Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS1, BS5, BS7, BS15 and BS10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Serena Ralston
(@serena_ralston) reported
from
Bristol, England
Cooee @virginmedia anyone there? My whole street down and no info from you.
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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Alan Williams
(@AlanW101203) reported
from
Bristol, England
@virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters
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George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia do you have a live chat service please.
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David Mason
(@Mendipcaver) reported
from
Kingswood, England
@VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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The Knowle Pub
(@theknowlepub) reported
from
Bristol, England
Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?
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Matt Wells
(@Wellsylad20) reported
from
Bristol, England
not working on Sky via Virgin Media
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Seamus Brennan
(@shay1808b) reported
from
Bradley Stoke, England
@virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions
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Bob
(@Bob_TheBaldie) reported
from
Kingswood, England
Just had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
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Scott Thomas
(@scottthomasss05) reported
from
Bristol, England
@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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wil
(@pieceofurheart) reported
from
Bristol, England
@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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Ewan Cameron 🏴
(@ewanc1) reported
from
Bristol, England
@virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil hajworonskyj
(@neilhaj) reported
@virginmedia been waiting 2 days on WhatsApp for cancellations to reply to me to cancel my contract but surprise surprise no one is getting back to me and trying to cancel on the phone is ridiculous. All good at taking money but customer service is abysmal.
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PhoenixFTA ∆ truly 3.5% 🇪🇺🇩🇪🌍 FBPE
(@MyPhoenixFTA) reported
You can delete my tweets as often as you wish @virginmedia - you cannot delete the truth. Your customer "service" is THE WORST 🤬
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Lee
(@Lee23881325) reported
@virginmedia Don’t need to contact yodel as the sales person had no clue what she was doing, you don’t do plug and play boxes, they are all hard wired, the engineer brings it with him, how do I know this, I was told when I rang to chase it up and complain about the service.
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Chris Haynes
(@HAYNES1E) reported
@virginmedia @virginmedia this is certainly not the case in KT6. You are without doubt the worst broadband provider. #shambles #ripoff
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Tracey 💙
(@TraceyWaby) reported
@virginmedia You seriously want me be about for "chat" on here when Ive spent hours on phone trying sort this out to get fobbed off, so like you treated me you can say no to that, ive cancelled it so many times , I do not owe you penny why??? Never tech had it
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Krystyna
(@Krystyn59967896) reported
@virginmedia get your **** together! By far this is the worst company I have ever encountered in my life! Not only their customer service is useless but they're STEALING MONEY from their customers! I tried to close my account for a year! I've already lost over £500 and counting🤬
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Debzy G♍️🇯🇲🏴🇬🇧
(@brummiedebz) reported
@virginmedia Wi-Fi just gone down in B32??
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P Coulson
(@paulcoulson2002) reported
Dear Virgin Media, I have cancelled my contract with you on the 14th March 2022, due to poor service and the call centre not advising of correct procedure when moving home since then and many calls to your call centre I still get engineers calling at my house and text messages
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Do take me court why?? For service that never worked for something I cancelled within 14 days , so do enlighten me why you billing me for something I don't have nor in contract with ?
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emma83
(@emma83) reported
@virginmedia Can someone tell me what’s happening with the broadband in M22 area? It was down all day yesterday ( confirmed on checker) and came back on at 6pm ish. The same happened today. I work from home and need access to the internet during the daytime.