Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS5, BS1, BS15, BS2, BS3, BS6, BS10 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Cut and Pastryarch
(@amias) reported
from
Bristol, England
@albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2
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slip_rehill
(@slip_rehill) reported
from
Bristol, England
@virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.
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Bob Krysiak
(@bobktheking) reported
from
Bristol, England
@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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Emma Blackburn
(@Bridgey21) reported
from
Backwell, England
@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
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PASTOR WILL🇲🇼🇬🇧
(@BlackMayan) reported
from
Keynsham, England
Or @virginmedia just being shit as usual.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004
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discodave
(@DaveWilliams159) reported
from
Patchway, England
@virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia also was offer a system that would improve the WiFi in the house. The netgear pl1000 arrived yesterday and doesn’t give me@any further WiFi coverage. It just extends the network. I only have the one router..
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia
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Jon Godfrey
(@jongodfrey) reported
from
Saltford, England
I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.
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Richard George
(@rjgux) reported
from
Kingswood, England
@dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
@virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)
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Davina S
(@davina79) reported
from
Bradley Stoke, England
Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fatima Khan
(@sleepy_college) reported
@virginmedia I informed to cancel but yet you guys kept taking money so we thought to cancel from our bank as I’ve waited to speak but I can’t be on the phone for hours on end as nobody picks up so please if u could help resolve this issue
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alan mayer
(@alanmayeruk) reported
Can’t wait for all of us to get back to normal so @virginmedia can’t blame the virus for their dreadful customer service and terrible broadband.
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John Bhoy Walton
(@walton_bhoy) reported
@virginmedia I had no WiFi yesterday none my devices would connect phone, laptop , fire stick also picked up on issues on the network. I have did everything it seems to be an issue with router I think I needed an engineer
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Sam Garson
(@samtgarson) reported
@virginmedia Seems to be back up for now, thanks. Just means we can’t really trust your status page to tell us when there’s an issue
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Jonathan Smith
(@jonflyingtiger) reported
@virginmedia @virginmedia have just called me to move back my installation, that they already moved back 3 weeks, by another 4 weeks. We have no internet and have not any for 7 days after my previous contract finished. Appalling service - DO NOT USE THEM!!
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KING
(@KING65441395) reported
@virginmedia Yes mate you can help me WITH WHY IS VIRGIN MEDIA CUSTOMER SERVICE SOOOO BAD WAITING ON CALL FOR HOURS ON END!!!!
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clive roberts
(@clivesecure) reported
@virginmedia For about 4 weeks they’ve been saying it’ll be fixed by the Monday !! Monday never comes. Appreciate you getting in touch, gives a little bit of hope about your customer service.
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Tracey Blunden
(@goofeyshouse) reported
@virginmedia It started working about an hour ago. I have a disabled person here & use Echo to check on her when I’m at work, if I’m not working from home. As I can’t rely on wifi, I can’t rely on either of these. We loose connecting at least twice a month.
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Dr Deb Majumdar, MD, FRCP
(@GastroSurrey) reported
@virginmedia we have had several months of poor service(intermittent broadband connection) and inaccessible customer service helpline. Engineers have come and gone. Could you please help a frontline health care worker.
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Darren Dunne
(@dunny6times) reported
@T14WSH @virginmedia Done exactly that. Been out of contract for nearly a year, wonder if that’s what makes their decision to cut a person of 🤷 I agree, easily the worst company I’ve dealt with regarding customer service. Awful