Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS5, BS2, BS10, BS1, BS15, BS16, BS8 and BS7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bath |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia internet piss poor most expensive package WiFi piss poor customer service shit don’t understand what a shock can you reset and wait 3 hours 😡😡😡😡😡😡😡
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue
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Karle Burford
(@karleburford) reported
from
Bristol, England
@virginmedia Too late for that. My opinion is set. Awful service and a pain.
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Dave
(@dangerous_85) reported
from
Bristol, England
@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
I don't need your help anyway @virginmedia wasteman...
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Dave Brain 🧠
(@Ornsack) reported
from
Bristol, England
I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.
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Alison Newnham
(@Allypally52) reported
from
Bristol, England
@virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!
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Tina Ransom
(@littletinaob) reported
from
Clevedon, England
@virginmedia am paying for pay boxing but have no sound!!!! Please help asap
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
@notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hallworth
(@Hallworth85) reported
from
Middleton, England
@virginmedia internet down again? Any idea when I’ll be back online ??
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carmen addison
(@malenathomas1) reported
@virginmedia Virgin say my account number is 408870603 ref 20, I’m with BTStop sending msgs that you will come and connect me. “We have changed your installation for 02/02/21’ is the last one,I answer a call caller back in august 20. Robert Bunting. I cancelled straight after but u never STOP
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Emma Marie 🏳️⚧️ twitch.tv/hasrock36
(@hasrock36) reported
Seriously @virginmedia how have you built a website so baffling that even I can't navigate it, I know what the issue is why are you hiding your online chat you claim to have?
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Dan O'Sullivan
(@dano_afc) reported
@virginmedia Took you a full day to reply to this! Why are none of your call centres open??? Why is your online chat service not available!? Joke of a company!!! Holding customers to ransom with promises of super fast broadband with little sign of delivery!
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Chris Jubb
(@Chris_Jubb) reported
@virginmedia is there a new eta for when my internet will be back up (NG5 area). Service status says 03:35 but it's still not fixed. I'm a keyworker working from home too so need it ASAP
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Alex Prevost
(@alexaprevost) reported
@virginmedia complaint sent over 28 days ago and no reply yet. C-231220384
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KB
(@KB26606139) reported
@virginhelp @virginmedia I am sorry I do. It know how. Can you help?
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Paul Mackenzie Ross
(@pmross) reported
from
Farnborough, England
@virginmedia Called yesterday PM: engineer tested the line, said there were network issues despite status page saying to the contrary. Was told you were fixing the issue but today is day 15 and no BB since ~15:30 yesterday. I have to go to the office, no choice. Poor/no BB = risk my health 🙁
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Rebecca Lockwood Norris
(@Rebecca_L_N_) reported
@smithsmm When the Virgin Media engineer came to fix a fault, our line was plugged in to a house across the street when fixing another issue, he pulled the connection "pod" out of a hole in the ground about 80% deep in water. The water caused the crackle they came to address originally!
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carmen addison
(@malenathomas1) reported
@virginmedia Virgin media say my account number is 408870603 ref 20, I’m with bt. Stop sending messages that you will come and connect me. We have changed your installation for 02/02/21, you v to cancel, the text doesn’t say cancel. I’m not and never be your client . STOP THIS