Virgin Media outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, and Clevedon.

City	Problem Type	Report Time
Bristol	E-mail	2 days ago
Bristol	Wi-fi	2 days ago
Bristol	Internet	2 days ago
Bath	Internet	3 days ago
Bristol	Internet	4 days ago
Bristol	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Tina Badley (@tinabadley) reported 3 minutes ago from Bristol, England

  @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

• 
  KB (@kadenbatt) reported 6 minutes ago from Warmley, England

  @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

• 
  Neil Cairns (@neilcairns) reported 8 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Al (@algro10) reported 9 minutes ago from Clevedon, England

  @10sam_h Yeah likewise, virgin media awful still not sorted it

• 
  Carol Gladwin (@carolgladwin) reported 11 minutes ago from Nailsea, England

  @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

• 
  Gill Harrison (@gillih) reported 21 minutes ago from Portishead and North Weston, England

  @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

• 
  Rajnish Razdan (@RajnishRazdan) reported 25 minutes ago from Bristol, England

  @virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.

• 
  J Stan (@Superstan_92) reported 25 minutes ago from Bristol, England

  @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

• 
  Beth Ryan (@bethkorf) reported 29 minutes ago from Kingswood, England

  @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

• 
  emmainbristol (@emmainglasgow) reported 34 minutes ago from Bristol, England

  @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

• 
  Alex (@0JTheJuice) reported 35 minutes ago from Bristol, England

  @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

• 
  Gill Harrison (@gillih) reported 37 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  Tony Cox (@coxtonycox) reported 39 minutes ago from Bristol, England

  @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

• 
  Der Shru (@DerShru) reported 43 minutes ago from Bristol, England

  Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

• 
  Chris Orman (@chrisorman) reported 44 minutes ago from Bradley Stoke, England

  Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

• 
  Miles (@Milesenberg) reported 47 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Andrea Buffery (@Andrea_Buffery) reported 48 minutes ago from Bristol, England

  @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

• 
  Matthew Turner (@MTurnerNFL) reported 51 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  Neil Cairns (@neilcairns) reported 58 minutes ago from Bristol, England

  @virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Jacob (@j_bettany) reported 58 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lois lane (@loislaneonskis) reported 2 minutes ago

  @virginmedia why is your service so unreliable and no one can solve the problem it is a complete disgrace #virginmedia

• 
  Dan Stevens (@DanStev14730264) reported 7 minutes ago

  @virginmedia What a joke I will not be waiting 10 days for your service to come back on, thanks for ruining the world cup for us all. I want compensation for this it's outrageous

• 
  Carrie Walsh (@carrie_walsh_) reported 8 minutes ago

  @virginmedia hi our wifi has been intermittent and slow all week and is now once again not working. Can't even get on to your website. Seems to be local to SE27 as my neighbours also have the same problem. Can we please get this fixed?

• 
  calnorth (@CCalnorth29046) reported 8 minutes ago

  @ABridgen Pleased to see they blocked Virgin Media as well. The poor old bumbellina's will be starved of some perverse "Delight". 🤪

• 
  mark teasel💙💙💙 (@Mteasel67) reported 8 minutes ago

  @virginmedia Hi , my broadband contract with you is finishing today and I will be changing to another supplier. My DD payment is on the 26th of the month , am I ok to cancel my DD to you now ?

• 
  Mason Littlejohn (@wearetheselect) reported 10 minutes ago

  How virgin media buyers become Chad scalers > Change budgets every single day > Tinker with the ad account when everyone says set it and forget it > Obsess over account structure > Find the winning campaigns and double the budget > Wait 3-4 days, and if it holds, double it again > Watch the virgin media buyer win > Get called a virgin media buyer for it > Keep changing budgets every day anyway > Keep doubling winners and killing nothing on a single bad day > Watch the virgin media buyer win again

• 
  Barry Devlin (@irishbazdev) reported 10 minutes ago

  @virginmedia Two months + before I get contacted by 02/Virgin Media regarding my ongoing complaint and all you can offer me for broken promises is £20. No phone calls before today and you are a communication company. Not good enough!

• 
  Chris (@Christhefish86) reported 12 minutes ago

  @virginmedia why is your website the clunkiest most user unfriendly website going? Trying to pay my bill and I just keep going in a loop with it, guarantee if I don't pay it though you restrict my service. Honestly 124 days until my contract runs out and I cannot wait.

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 13 minutes ago

  @virginmedia Are you ***************. Theres a known issue in my area AGAIN just as the england game is on AGAIN. If i miss this game like i have the past 2 games because of your awful service ill be claiming an entire months compensation. I was down 4 days last week now its happening again.

• 
  𝕯𝖊𝖆𝖓𝖔𝖇𝖆𝖌𝖎𝖔 (@Deanobagio) reported 17 minutes ago

  @virginmedia And now its down again. This is constant.