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Virgin Media outages and service status in Bristol, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 10, 7:54 AM GMT+1.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 15% Phone (15%)
  • 5% TV (5%)

The latest reports from users having issues in Bristol come from postal codes BS2 , BS1 , BS5 , BS7 , BS4 , BS15 , BS16 and BS34 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon, Bath, Portishead, and Conham.

CityProblem TypeReport Time
Bristol Wi-fi 19 hours ago
Bristol Wi-fi 3 days ago
Bristol Wi-fi 3 days ago
Bristol Internet 4 days ago
Bristol Internet 4 days ago
Bristol Internet 4 days ago

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • emmainglasgow
    emmainbristol (@emmainglasgow) reported from Bristol, England

    @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

  • alisterbetts
    Alister Betts (@alisterbetts) reported from Bristol, England

    @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

  • pistolpete303
    The Pistol from Bristol (@pistolpete303) reported from Kingswood, England

    @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • amy_noony
    Amz (@amy_noony) reported from Bristol, England

    Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    @virginmedia another outage again? Fix your ****

  • creativeskg
    Stuart Gallop (@creativeskg) reported from Bristol, England

    @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

  • coxtonycox
    Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy

  • gillih
    Gill Harrison (@gillih) reported from Bristol, England

    Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

  • derbypascal
    Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia The service checker just says its down but doesn't tell me what's going on.

  • j_bettany
    Jacob (@j_bettany) reported from Clevedon, England

    So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

  • Clottedone
    Blood Claw Bob (@Clottedone) reported from Bristol, England

    Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

  • Hekler21
    Simon H (@Hekler21) reported from Westerleigh, England

    @virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia Nothing on there - just a lot of people with same issue! I’ve changed my password, run a security scan and still not getting emails or able to send. What do you suggest I do now please?? @VirginMediaCorp @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • philloeb
    Philip Loeb (@philloeb) reported

    @virginmedia your service is nothing short of abysmal. I signed a contract with you over a week ago, the very next day you sent the wrong contract to me. I have now been on the phone for over 2 hours this week trying to sort out your problem. 1 dept doesn’t speak to the other

  • SubraSanthosh
    Santhosh🌏🕊️ (@SubraSanthosh) reported

    @virginmedia the internet and phone lines have been down in my house since last 2 days and you have an ETC of 2 more days to fix the issue. Will definitely not renew my contract with Virgin Media.

  • NRandonFactor
    Neil Randon (@NRandonFactor) reported

    Virgin Media broadband has been down all morning. Tried twice to speak to someone but held in queue for now more than three hours. Utterly useless @virginmedia

  • Bloodrave1984
    Jim Harrigan (@Bloodrave1984) reported

    @virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode

  • Dgjbear1
    Dgjbear (@Dgjbear1) reported

    @virginmedia Why do you bother to ask everyone to send you a DM detailing our issue and then simply ignore it. I am now on hold to you customer service (lol) team for 2hrs 9mons. The team obviously doesn’t exist anymore. I will be messaging you in public until you reply to me

  • obbsie
    Chris Hobbs (@obbsie) reported

    @virginmedia getting slaughtered on 'X' re customer service. Customers have been trying for literally hours to get through. I'm approaching 30 minutes as I've just seen what my new monthly bill is & am being told that unless I install a new box, I'll be cut off. It's the same muzak over & over again.

  • MrsBridgford
    Kathryn Bridgford (@MrsBridgford) reported

    @virginmedia what's your average call answering time? Two separate days, had to hang up after an hour. Please help!

  • senoreta
    PRIVATE (@senoreta) reported

    @virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!

  • Dgjbear1
    Dgjbear (@Dgjbear1) reported

    @virginmedia How do I direct message you? Gave up 90 mins on call waiting this morning to speak to your god awful customer service. Trying again now. 17 mins and counting Zoe!

  • globalfireforum
    globalfireforum (@globalfireforum) reported

    @obbsie @virginmedia Very strange - must be something behind such an outage? Not seen anything of significance yet