Virgin Media Outage Report in Bristol, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS4, BS16, BS1, BS8 and BS3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
-
Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
-
Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
-
viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
-
Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
-
Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
-
Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
-
Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
-
Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
-
Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
-
τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
-
Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
-
Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
-
luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
-
viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
-
Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
-
τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
-
LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rashmi
(@Rashmi82753882) reported
@virginmedia it is shocking how longstanding customers are made to pay a considerable amount more for broadband packages, it seems almost 200% more for the same speed, it’s time I left and took my service elsewhere where I am offered a better package and felt valued
-
TazSA21
(@TazSa21) reported
@virginmedia Unfortunately the transcript that was requested has not been sent across within the 24hrs - can someone from your customer service team please DM me to sort this out? I don't want to call the 0345 number and speak to another unidentified agent. Thanks
-
Jenny Robinson
(@jenny_k_r) reported
Terrible service received so far from @virginmedia. 4 week delivery time for a router/starter pack to plug into a house already set up with Virgin, what a joke!
-
Josiah-lee Taylor
(@Josiahleetaylor) reported
@SimonMiller316 @virginmedia Virgin works well for me. No issues since installation
-
AF.
(@ace2k7) reported
@virginmedia Any idea what is happening with fibre in E1? It’s been down completely since yesterday and the website is zero help. Also had zero SMS updates.
-
Scott Bourne
(@scottiebourne) reported
@virginmedia Our internet stopped working at lunchtime after weeks of intermittent outage. After forcing me to do a series of tests I’d already done, a rep said an engineer would be in touch within four hours. No one has called. Everything remains down and we can’t work.
-
Martin Johnson
(@martinjohnson81) reported
@virginmedia online help system: What is your fault……TV Goes through all the relevant options then security questions to then get a message that you can’t chat about TV faults online. Why waste my time then? Just remove the option for online TV help 🤬🤬🤬
-
Debra Doyle
(@debsdoyle71) reported
@virginmedia can someone please explain how your customer service staff can get our package wrong after having 2 x 2hrs phone calls and why as an existing customer we have to pay more than a new customer......worst customer service in the world 😡
-
Jayne
(@mejuliemcspirit) reported
@hellofaride2021 @virginmedia Same this week just sat down to watch it and its a progamme of 3 billionaires
-
Ross Brookes
(@RealDealRoss) reported
@virginmedia Good evening, are you having issues in the SK16 area only getting 14mbps download and 0.15 upload.