Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS4, BS3, BS5, BS1, BS16, BS6 and BS7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/02/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

  • martinparfrey Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @virginmedia @virginhelp so 17h with no reply wicked costumer service

  • gingermurkin Alexandra Powell (@gingermurkin) reported from Patchway, England

    @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

  • joannevarney68 Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

  • coxtonycox Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • Hekler21 Simon H (@Hekler21) reported from Westerleigh, England

    @virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia The service checker just says its down but doesn't tell me what's going on.

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

  • neilcairns Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • 1Joshwa 🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Bristol, England

    So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Jack75887127 Jack (@Jack75887127) reported

    Bruh @virginmedia why are you so bad, legit I pay good money for what? Branson to wipe his backside with it? Step up even my mobile data is faster than your shite fibre

  • kentrailfan37 Kent Rail Fan (@kentrailfan37) reported

    @Jack75887127 @virginmedia Come off virgin shocking service

  • davidball74 Bally (@davidball74) reported

    WFH can only mean 1 thing, the hopelessness of crap @virginmedia will be slowing my day. Thanks for the naff service @virginmedia makes WFH want to boil my eyes.

  • KeithY2Dickie Keithy D (@KeithY2Dickie) reported

    @virginmedia hi, by chance are you able to see the status of complaints? I’ve had mine closed but nothing that was promised has materialised my connect is still useless. @Ofcom please take note as i’ve had this service for 3 months with nothing but incident

  • QueerGothh big tiddy goth *** (@QueerGothh) reported

    Trying to watch handmaids tale on channel 4 catch-up on virgin and it’s crashed about two dozen times saying our connection isn’t working when it plainly is for everything else, @virginmedia why is your service so SHITE

  • Queenofthe80s Queen Of the 8️⃣0️⃣’s © 💙👸🏻🎶🎧 (@Queenofthe80s) reported

    @virginmedia our internet has kept going off intermittently for the last few days can you advise what the problem is I’m back to work & will cause issues.

  • onlyz Strangely Brown (@onlyz) reported

    @virginmedia That was the first thing I did. Not being told the problem is a problem!

  • AztecBlanchard Aztec Blanchard (@AztecBlanchard) reported

    @VMO2News @virginmedia @goodthingsfdn Virgin Media with their absolutely dreadful and disgusting broadband plus o2 and there non existent signals and 4g, what a great combo! Robbing bastards need to be held accountable for the amount of money you take from people whilst giving **** service

  • grumps1000x John Doe (@grumps1000x) reported

    @virginmedia Hi I was told I’d have a call back in 2 days. It’s been 7 days an no progress on the complaint

  • stuffysthings Escobar (@stuffysthings) reported

    @arts3lab @virginmedia @virginmedia another outage in the CR5 area. 5th in two week's. Terrible service