Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS1, BS7, BS4, BS3, BS6, BS15 and BS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
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| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.
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Cut and Pastryarch
(@amias) reported
from
Bristol, England
@albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia also was offer a system that would improve the WiFi in the house. The netgear pl1000 arrived yesterday and doesn’t give me@any further WiFi coverage. It just extends the network. I only have the one router..
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discodave
(@DaveWilliams159) reported
from
Patchway, England
@virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.
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PASTOR WILL🇲🇼🇬🇧
(@BlackMayan) reported
from
Keynsham, England
Or @virginmedia just being shit as usual.
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Emma Blackburn
(@Bridgey21) reported
from
Backwell, England
@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
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Jon Godfrey
(@jongodfrey) reported
from
Saltford, England
I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Davina S
(@davina79) reported
from
Bradley Stoke, England
Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
@virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.
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Richard George
(@rjgux) reported
from
Kingswood, England
@dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous
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Bob Krysiak
(@bobktheking) reported
from
Bristol, England
@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia
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slip_rehill
(@slip_rehill) reported
from
Bristol, England
@virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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LAllen
(@leegarryallen) reported
@virginmedia "Short-lasting" it affected the feed from the start right up until the main fight. Around 4hours of unwatchable to barely watchable boxing. This isn't an apology, it's a claim that the problem wasn't as bad as it actually was. J have videos as proof, as do others
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Kev.I.N
(@quest4cat1) reported
@virginmedia It’s not a national or local service issue it’s a isolated problem with the wiring to my house or my router your engineers have already attempted repairs back when I was actually able to speak to someone on phone
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LAllen
(@leegarryallen) reported
@virginmedia Hope you apologise to your significant other better than that. My point is the first half of your tweet is making claims that the problem wasn't as bad as it was. The issue persisted most of the night. Adding "we apologise" on end isn't an apology really is it.
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Scott Robinson
(@scottbejana) reported
@virginmedia I have tried but am unable to get through. I am sick of the barrage of messages to tell me to use the unnavigable website then the same three really bad songs on a loop. All I wanted was two range boosters but that’s an impossibility apparently. Ofcom then BT for me due to this.
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Johnathan Knowles™
(@john89knowles) reported
@virginmedia is terrible lately. Always work going on in the area!
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*weegie*
(@WeegieInWales) reported
@virginmedia Pointless, it always says no known issues. I’m fed up losing time at work with the internet crashing constantly, my colleagues report the same issues. Ridiculous considering the charges. Every single day there is an issue #virginmedia #virginmediadown @Ofcom
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Adam Wilkinson
(@21AdamWilkinson) reported
@virginmedia It's back on now but it's constantly going off lately I have family who also have the same issues it's beyond a jok and when you ring up all you get told is everything's okay there end
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John-Lee ⚪⚫⚪⚫🇸🇦🙏
(@JJLCullen2008) reported
@virginmedia Listen I paid for the HD option, meaning I couldn't change channels to see if the other version was working, added to I shouldn't have needed to try another channel. Yes it went without issue for the main fight, but I couldnt watch any undercard fight but this was impossible
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ᗰOᒪᒪY
(@mollyfallows) reported
Third advisor that’s hung up on me this morning. Still on going issue with VIRGIN. DISGUSTING 🤮 COMPANY 🤮 would not recommend to anybody @virginmedia
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Michael Brownlee
(@TheUXScouser) reported
@virginmedia Short! Short! It happened from 6:00 to 9:45! I wouldn’t call that short! What a terrible response. Will you be giving refunds or not?