Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS1, BS5, BS6, BS7 and BS15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/11/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol TV

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia Stay connected what a joke on demand still not working i player Netflix Amazon prime all not working WiFi **** and you won’t answer your phone joke

  • RussellWaterho5 Russell Waterhouse (@RussellWaterho5) reported from Keynsham, England

    @virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡

  • ChristianSurfer Phil Williams (@ChristianSurfer) reported from Nailsea, England

    @virginmedia the issue now is I was promised a deal on the phone then rang up the day after and they refuse to offer me that same deal, all the details are on the email I believe I have a strong case your word is your bond. @MartinSLewis @WhichUK not best way to deal with a 22 year customers

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Is there any other way to get through to customer services to speak about my bill? Been cut off again after 20 minutes. 3rd time !!!!!!! I don’t want to pay the extortionate price sent and want to change to SKY as so much cheaper. Can I DM ??

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia can you please let me know why you insist on taking money off me for your services that I can not use internet still not working or tv services . Over a month after I call and still no response 😡😡😡😡

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia can you please let me know why I still can’t watch the on demand service and Iam still being charged for it

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR

  • leedumble Lee (@leedumble) reported from Bristol, England

    @virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us

  • gskusey Georgia Skuse🍭 (@gskusey) reported from Kingswood, England

    @virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom

  • gskusey Georgia Skuse🍭 (@gskusey) reported from Kingswood, England

    If @virginmedia don’t answer the phone in the next 5 minute I will not be paying my next bill!! Second phone call this week (as they cut me off during the last nearly 2 hour call) such **** customer service. 😡😡

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!

  • JohnMcG88939705 John McGee 109 (@JohnMcG88939705) reported from Bristol, England

    @MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _peachyx Stacey ✨ (@_peachyx) reported

    Internet down for the 2nd time this week 🙄 @virginmedia your internet connection is complete garbage

  • HemaLad Hema Chhaniyara (@HemaLad) reported

    .@virginmedia why is your broadband so bloody awful? only on my second month with you and I have to cal 2-3 times a week because it doesn’t work. iI thought Sky was bad, you’ve been worse 😡

  • lennyshinsei Joshua Wallace (@lennyshinsei) reported

    @virginmedia Fix your service xoxo

  • Dhbankz H☔️ (@Dhbankz) reported

    Virgin media is the worst broadband provider in the UK I’m sure even TalkTalk isn’t this bad

  • ycruiselesley lesley💙 (@ycruiselesley) reported

    @virginmedia Have rebooted it a couple of times no difference at all very slow and frequently no signal in rooms away from router

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @dawnbensonart @virginmedia Me too. Exact same issues.

  • imi_green Imogen (@imi_green) reported

    @virginmedia our WiFi says it's connected but when we try to use it it does not have a connection. Help! @Virgin

  • WattoPhotos WattoPhotos (@WattoPhotos) reported

    Virgin why is it I pay £44 for your useless service that never works it is on and off every other day are you going to refund me money as you are not providing a service that I pay for #virginmedia

  • Ro__zey Rozey (@Ro__zey) reported

    Facebook messenger connection is almost as bad as Virgin Media WIFI. Both competing for 1st position I see..

  • andyh1301 Andy Big Hands Hyde-Harrigan (@andyh1301) reported

    @virginmedia can't access Netflix, rang support, changed to 3 different resolutions still won't work. Mumbai call centre said I'll transfer you to more techies support. Transferred back to automated system to be told sorry or offices are now closed. Utter ****!!!!