Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS15, BS2, BS16, BS5, BS1, BS7, BS6 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Clevedon and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Clevedon |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
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Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
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Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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📻 Pete 📻
(@Mi0VAX) reported
Trying to remotely diagnose a network issue here, anyone know if Virgin Media hub automatically chooses best WiFi channel, or is it just randomly set? I'm thinking it's RF congestion or a bad WiFi dongle.
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konketsu
(@x_KonkeTsu_x) reported
@virginmedia I’m so disappointed with your service, connection has been awful since day 1 and I can’t even get through to a human being on your phone lines, made these same tweets to you years ago and clearly your connection still trash
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Jae
(@SinghJae) reported
@virginmedia …. Been trying to sort a confirmed fault since morning took a holiday to sort it and now 2nd line want me to wake up my wife who has a.14hr shift coming up in. Couple of hours, I work from home and we are paying for a service that is not fit for use…
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Jae
(@SinghJae) reported
@virginmedia hello why is it every person that helped me with my BB fault tried and then said it needed your second line for more help and they cannot help a second account holder……
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Nadia
(@Nadia90775400) reported
@virginmedia We had asked to speak to somebody else as the call handler was being repetitive and very very rude. He was talking to me like I was a child. He then cut off the call when we asked to speak to a manager. 50 mins on the phone were wasted, I would like to make a complaint
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JP
(@jollyjapes) reported
@virginmedia I log into my account without a problem, but it’s now associated with the new account number and the bills section only shows “no bills yet”
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Sana
(@LadySs) reported
@virginmedia Seriously !!!! Been on the pathetic bot system for the last hour to no avail … abysmal just like the service here
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Julie
(@Julie47174242) reported
@tombradby @virginmedia Its funny how companys suddenly come to the rescue when their bad customer service is exposed on tv/social media.
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Sana
(@LadySs) reported
@virginmedia VIRGIN MEDIA CUSTOMERS UNLESS YR A NEW CLIEBT VIRGIN DISREGARD EXISTING CUSTOMERS BUT LAVISH NEW CLIENTS WITH HRESF DEALS = we pay as they fail to remind you that your contract is up to renew .. = charge you ridiculous prices 🤬🤬🤬🤬 be vigilant on there scam
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JP
(@jollyjapes) reported
@virginmedia Just tried your chat help feature but it was…frustrating…as as soon as I lost mobile signal the whole chat disappeared. The person on the other end of the chat said all the bills had disappeared now I have a new A/N - despite the latest bill only having recently been issued.