Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS1, BS3, BS6, BS2, BS4, BS7, BS9 and BS10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 08/17/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol TV
United KingdomClevedon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • xChuChux911 Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @NightAtKendalls @virginmedia Actually my whole electrics cut out x

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    @virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2

  • karleburford Karle Burford (@karleburford) reported from Bristol, England

    @virginmedia Too late for that. My opinion is set. Awful service and a pain.

  • CGBadley Chris Badley (@CGBadley) reported from Bristol, England

    @virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks

  • GregDawes38 Greg Dawes (@GregDawes38) reported from Patchway, England

    @virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia I don’t want to make a complaint just fix our internet x

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.

  • DigitalJonathan Jonathan Phillips (@DigitalJonathan) reported from Bristol, England

    Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!

  • jakepjohnson Jake Johnson 🚲🇪🇺 (@jakepjohnson) reported from Easton-in-Gordano, England

    @RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10

  • xcbushy sarah bush (@xcbushy) reported from Bristol, England

    @virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡

  • robpearson8 Robbb ♛ (@robpearson8) reported from Filton, England

    @virginmedia Yes and I’ve contact your “help” staff but they were useless

  • littletinaob Tina Ransom (@littletinaob) reported from Clevedon, England

    @virginmedia am paying for pay boxing but have no sound!!!! Please help asap

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • injeniousmind Jennifer Taylor (@injeniousmind) reported

    Virgin media internet is a joke, we'd have a stronger signal with a copper wire and two potatoes 😤

  • LinziMackie Linzi Mackie (@LinziMackie) reported

    @virginmedia Does this mean some technician was given feedback? I stressed in my conversation that the complaint was NOT about VM staff but about poor signal, strength and overall service. I am often without reliable services for days at a time and have received a penny in compensation

  • Sanchodinh0 Sanchooo (@Sanchodinh0) reported

    @virginmedia have the worst internet. I’ve been without internet for over a month and they keep pushing back their date for solving the issues #useless

  • claire_rlewis claire lewis (@claire_rlewis) reported

    @virginmedia @914GJS Having exacted sane problem and adduced for over a week that it’s being sorted . It’s not just in your area.. that’s what they tell me. It’s obviously covering very many areas. Virgin media have serious problems they’re unable to resolve. I am fed up of @virginmedia lying to me.

  • brumagea Alistair Brumage (@brumagea) reported

    @VodafoneUK @CityFibre completely shambolic service. 1st broadband install delayed 16 days, 2nd delayed 14 days without any notice. Come back @virginmedia all is forgiven

  • Marco_Azzurri M (@Marco_Azzurri) reported

    @virginmedia I’ve checked my area and it says there not issues around, however my internet keeps cutting out everyone 30 mins. WTF is going on? I’m trying to work and this is stopping me. Sort it out! It’s been 2 days straight now!

  • mental_miller Liam Miller (@mental_miller) reported

    @virginmedia After all the bad service it continues, take the afternoon off work for an engineer appointment between 12 - 4 to be phoned at 2 being told the appointment is now 4:30. I finish work at 4 and could have made this without an afternoon off, simply not good enough!

  • hairagon charles c (hairagon) (@hairagon) reported

    @dvotee @bt_uk @virginmedia Ridiculous. I went with Virgin and am getting reliable WiFi and internet now after hub replaced as my old one was overheating due to the fan failing. It took several calls though over a long period to get them to come out, as it was intermittent. Got really bad on day so insisted

  • Scorpy11 Mari 💙 (@Scorpy11) reported

    @virginmedia Hi my hubby is having problems with his mobile, he can't make calls or texts. The help chat is a bot and wants to use whatsapp which he doesn't have. Is there another way to help him?

  • ChrisFairhurst7 Chris Fairhurst (@ChrisFairhurst7) reported

    @virginmedia Yeah I have used this numerous times and there is never a problem… but only a TV problem in the area which there isn’t..