1. Home
  2. Companies
  3. Virgin Media
  4. Bristol
Virgin Media

Virgin Media outages and service status in Bristol, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bristol, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 8:41 PM GMT+1.
  • 83% Internet (83%)
  • 11% TV (11%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Bristol come from postal codes BS7 , BS1 , BS15 and BS34 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon, Nailsea, Bath, and Portishead.

CityProblem TypeReport Time
Bristol Internet 1 day ago
Bristol TV 2 days ago
Clevedon Internet 6 days ago
Bristol Internet 7 days ago
Bristol Internet 7 days ago
Bristol Internet 8 days ago

Nearby cities with recent reports

Clevedon

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • martinparfrey
    Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • Superstan_92
    J Stan (@Superstan_92) reported from Bristol, England

    @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

  • nongrockle
    Trevor Whiteman (@nongrockle) reported from Bristol, England

    @JuanaWhiteman @virginmedia Zero customer service

  • craigcapes
    Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • gman7634
    graham monks (@gman7634) reported from Patchway, England

    @virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

  • alisterbetts
    Alister Betts (@alisterbetts) reported from Bristol, England

    @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.

  • TobyOsborne1
    Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia My account has been compromised so I can’t sign in to join?

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

  • MTurnerNFL
    Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

  • emmainglasgow
    emmainbristol (@emmainglasgow) reported from Bristol, England

    @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

  • derbypascal
    Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Bristol, England

    @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

  • vinnievoke
    vinnie voke (@vinnievoke) reported from Bristol, England

    @virginmedia @virginhelp so 17h with no reply wicked costumer service

  • algro10
    Al (@algro10) reported from Clevedon, England

    @stewartcarter6 Appears it’s a Virgin media issue , shambles

  • LetRIP
    Matt (@LetRIP) reported from Thornbury, England

    @virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.

  • Andrea_Buffery
    Andrea Buffery (@Andrea_Buffery) reported from Bristol, England

    @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

  • pistolpete303
    The Pistol from Bristol (@pistolpete303) reported from Kingswood, England

    @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

  • joannevarney68
    Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MalcDaySTFC
    Malcolm Day 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MalcDaySTFC) reported

    @virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    @virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !

  • MrMoanivator
    Mr Moanivator (@MrMoanivator) reported

    @virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬

  • dhol_den
    david holden (@dhol_den) reported

    @virginmedia service down again

  • twwenlock
    WRXTW🌊 (@twwenlock) reported

    @virginmedia how has the wifi gone down AGAIN two nights in a row 😴

  • provensportie
    Melanie💙 (@provensportie) reported

    @SammyMcfarlane1 @virginmedia @alexand979677 Exactly incredible frustrating !! What is the point in them saying they will help you !!

  • andy_nicks60
    Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported

    @NightAtKendalls @virginmedia Dump em mate service is shite

  • LeeDeacy90
    Lee (@LeeDeacy90) reported

    @virginmedia who in their right mind decided that a software update was a good idea on the weekend the Premier League launches. Literally had no issue with my Sky or Sky+ yet you choose to do a update on the weekend the football launches. Absolutely shambolic decision making.

  • Trout_Finger
    Doc (@Trout_Finger) reported

    @virginmedia Still no Red Button service and Broadband still down Over a week now.. **** you and the contract @skytv here I come🖕

  • creepingjesus00
    P.J (@creepingjesus00) reported

    @virginmedia Hi sent you a DM due to lower speeds on broadband but paying for a 1gig service.