Virgin Media outages and service status in Bristol, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Bristol, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 9, 12:39 AM GMT+1.
- Internet (74%)
- Wi-fi (16%)
- E-mail (3%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS7 , BS5 , BS1 , BS6 , BS4 , BS16 and BS14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 11 hours ago |
|
Bristol
|
Internet | 11 hours ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
5 days ago | |
|
Bristol
|
Wi-fi | 5 days ago |
|
Bristol
|
Internet | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandLooks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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vinnie voke (@vinnievoke) reported from Bristol, England@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
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J Stan (@Superstan_92) reported from Bristol, England@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Alex (@0JTheJuice) reported from Bristol, England@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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Daniel Fry (@DanielFry23) reported from Filton, England@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Tina Badley (@tinabadley) reported from Bristol, EnglandHas anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Pilar Gómez (@_dreamer_) reported from Bristol, England@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
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Chris (@chrisandobe) reported from Kingswood, England@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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leanne (@TerryLeannepri1) reported from Avonmouth, England@virginmedia what is going on with the broadband as it's down again and I can't ring 150 from my landline as it's coming up that the number hasn't been recognised
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Chloe (@chloehester) reported from Bristol, EnglandWhy does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
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Alister Betts (@alisterbetts) reported from Bristol, England@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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Beth Ryan (@bethkorf) reported from Kingswood, EnglandWow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England@Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ross Tristram (@rosstristram) reported@Ofcom @Ofcom trousered £28m for themselves. Just as bad as @virginmedia 2 peas in a pod
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Addy (@iadnan9) reported@virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.
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MayaGuy 💎 (@MayaGuy01) reported@Ofcom Good! my dad is 80 and my mother has dementia (who he cares for) they recently talked him into paying £120 a month for channels he didn't want and he finds it impossible to get out of it. He only called them to report bad reception @virginmedia
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Ian McNee (@IanSMcNee) reportedI ditched @VirginMedia years ago over terrible customer service - this is the same as water companies: a semi-monopoly owned by US finance: asset stripping profiteers. Switched to local independent Andrews & Arnold - @AAISP. Top service, real people on the phone who fix problems.
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entrustTMF (@entrustTMF) reported@aidan_codtello @virginmedia Good luck! When the service works at @virginmedia it's great-but when there's a problem you're pretty much on your own with a fanciful bunch of stories until you can finally get an engineer to pitch up. I always think that how they handle a problem is the measure of a company...
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CursedRaindrop (@CursedRaindrop) reported@Ofcom Virgin media are the worst company I have ever had to deal with. It was a nightmare to have broadband with them, constantly unable to go online and never any compensation. When I finally managed to cancel they sent a £250 bill for leaving. Never again
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Vocal and Proud (@Vocalandproudx) reportedThe £28 million fine by @Ofcom was long overdue. Hopefully, it sends a clear message to @virginmedia and the rest of the industry that making it difficult for customers to cancel simply isn’t acceptable.
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john (@Coleman48J) reportedOfcom has fined Virgin Media a record £28 million for repeatedly making it difficult for customers to cancel their contracts. The regulator found the company used "deliberate" tactics to delay or block millions of customer cancellations.
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fatmogs1 🐎 (@fatmogs1) reported@virginmedia What about poor O2 customers who have been trying for months, with loads of wasted hours of listening to hold music, to unlock their accounts. I have been told 17 times now that it would be sorted, still not sorted. I think I’ll need to move all my family’s phones.
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Septimus McClonk (@clm2071) reportedAbsolutely appalling service from @virginmedia - haven't sent me the equipment you promised, the equipment you have sent is broken on arrival. And over half an hour waiting on chat and call to speak to someone. Absolute joke