Virgin Media Outage Report in Bristol, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS5, BS1, BS9, BS7 and BS16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
-
Al
(@algro10) reported
from
Clevedon, England
@10sam_h Yeah likewise, virgin media awful still not sorted it
-
Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Quite the worst customer contact centre ever. Website does not offer phone or email contact. Only way to get web chat is to go to complaints page. 1 hour to get a 1 minute task done. Deliberately cut off twice. #poorservice
-
Sam&Snooper
(@SamAndSnooper) reported
from
Bristol, England
Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
-
Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
-
Al
(@algro10) reported
from
Clevedon, England
@stewartcarter6 Appears it’s a Virgin media issue , shambles
-
Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
-
Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia No. Your chat representative cut me off. Have wasted over an hour already. You must be joking if you think I’m going to waste more time on your awful service
-
James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
-
Amz
(@amy_noony) reported
from
Bristol, England
Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
-
Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
-
william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
-
Matt
(@LetRIP) reported
from
Thornbury, England
@virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.
-
Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
-
Mark Andres
(@CloudHQ) reported
from
Bristol, England
Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update
-
The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
-
Acuharmony-UK
(@AcuharmonyUK) reported
from
Clevedon, England
@virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?
-
william brown
(@williamjbrown) reported
from
Bristol, England
@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
-
Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
-
Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Greg Flucker
(@Gregflucker) reported
@virginmedia No and no. I don't want your help at this point. Just want to warn others to go elsewhere.
-
SaMule107🎮🏆
(@Mule107) reported
@virginmedia what an awful experience trying to become a virgin media customer, a month after placing my order and being accepted "oh sorry that offer you ordered is no longer available but this one for £6 more is". Aren't I lucky! If this is how you treat customers then I'm out
-
Nufc Massi
(@MagicSaintMaxi) reported
@virginmedia WiFi keeps on shutting down every 5 mins?
-
Spam Fritter
(@SpammyFritter) reported
@virginmedia Sorted now! Managed to get through to a customer services assistant. Engineer coming out first thing tomorrow. Thanks.
-
Dan Roddy
(@danroddy) reported
@virginmedia ...who could help. Because I'd failed security. Absolutely dreadful customer experience model. Every time I have to deal with virgin media customer services it's a painful experience. Always has been thus. Thankfully your engineers are a better bunch of people to deal with.
-
James
(@archivesofjames) reported
Virgin Media Internet being amazingly **** again second day in a row. At least I don't have to do my job with this crap today.
-
Jakub
(@jakub18543735) reported
Unfortunately again today we hit with very bad customer experience @virginmedia I would like to get in to the bottom of the issue but unfortunately is very unlikely any one will help. Apparently @virginmedia advice via email that our estate will have some upgrades doing on today
-
Andy Whitlock
(@andywhitlock) reported
Bye bye @virginmedia (worst company I’ve ever dealt with) Hello @zeninternet! (please don’t disappoint)
-
Damian Hamilton
(@Daaymi) reported
@virginmedia I've subscribed for 15 years but cannot get a response to a simple issue despite five lengthy calls. Promised a service in March, haven't received. Promised a call back in 3 days, promised a call back in 5 days..now told 28 days. Nothing but empty promises. Shameful
-
Chris Lonsdale
(@chrislonsdale87) reported
@virginmedia my internet is down in NG2. Rang customer services and they said I just have to wait or use my mobile data! Both fiancée and I need internet to work from home!! Please resolve the issue…