Virgin Media outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Nailsea, Bath, and Portishead.

City	Problem Type	Report Time
Bristol	Internet	7 days ago
Bristol	Internet	7 days ago
Bristol	Internet	8 days ago
Bristol	Internet	9 days ago
Bristol	E-mail	10 days ago
Bristol	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  pete jones (@brizzleboy) reported 1 second ago from Avonmouth, England

  @virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?

• 
  Neil Cairns (@neilcairns) reported 2 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  James Harrison (@jamesmjharrison) reported 8 minutes ago from Bristol, England

  @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

• 
  VickyL (@VickyLorych) reported 17 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Chloe (@chloehester) reported 18 minutes ago from Bristol, England

  Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

• 
  Chris Orman (@chrisorman) reported 22 minutes ago from Bradley Stoke, England

  @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

• 
  Al (@algro10) reported 22 minutes ago from Clevedon, England

  @stewartcarter6 Appears it’s a Virgin media issue , shambles

• 
  Jacob (@j_bettany) reported 23 minutes ago from Clevedon, England

  So many scammers calling from '@VirginMedia Technical Support' at the moment. 5 in 24 hours. I've taken to suggesting they might think about getting a different job but heartbreaking to get the response, 'can you give me one?' It's basically #organisedcrime built on #poverty

• 
  Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported 25 minutes ago from Patchway, England

  @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

• 
  Toby Osborne (@TobyOsborne1) reported 29 minutes ago from Bristol, England

  @virginmedia My account has been compromised so I can’t sign in to join?

• 
  Blood Claw Bob (@Clottedone) reported 30 minutes ago from Bristol, England

  Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

• 
  graham monks (@gman7634) reported 34 minutes ago from Patchway, England

  @virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 39 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

• 
  Chris (@chrisandobe) reported 48 minutes ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  Rajnish Razdan (@RajnishRazdan) reported 50 minutes ago from Bristol, England

  @virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back

• 
  Gill Harrison (@gillih) reported 52 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Tina Badley (@tinabadley) reported 55 minutes ago from Bristol, England

  @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

• 
  DavidJWood (@RedWoodyLFC) reported 56 minutes ago from Bristol, England

  @SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done

• 
  Gill Harrison (@gillih) reported 57 minutes ago from Portishead and North Weston, England

  @virginmedia Hi - are you going to help me with the issue with your servers @virginmedia @VirginMediaCorp please? No emails between my Outlook and your servers since Thursday.

• 
  Acuharmony-UK (@AcuharmonyUK) reported 58 minutes ago from Clevedon, England

  @virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  keith bird (@birdybank) reported 3 minutes ago

  @virginmedia @JiffyRugby i've had an unresolved issue going on with Virgin since March! Supposed to be coming tomorrow at the 7th attempt - Will they finally turm up??

• 
  christopher john (@chriscj1065) reported 5 minutes ago

  @virginmedia Could you please send me details to who i should log a complaint.

• 
  🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿Big Bad Wolf🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BigBadWolf137) reported 6 minutes ago

  @trapdoor456 @virginmedia I tried, after 3 months of bullshit, it was brought into my house behind my fryer as this was and i quote ' the only place it can go' They may have sorted themselves out by now but I have heard mixed reviews so make sure to have the option to cancel

• 
  Dr Sonali Misra (@MisraSonali) reported 12 minutes ago

  Holding this amount ransom? Will you provide me interest and further compensation on the amount of time I’ve wasted calling your company and explaining this issue? @virginmedia

• 
  James (@Surreycricfan) reported 12 minutes ago

  @virginmedia hi, how can I get my login for HBO max? I have TNT sports. Thanks

• 
  mr b (@uxbridgeblade) reported 16 minutes ago

  @virginmedia when are you going to fix the broadband issue in ub9 6be? It’s been dreadful since Monday 20th July

• 
  Peter mcclurg (@peter_mcclurg) reported 17 minutes ago

  Why are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia

• 
  Chris Love (@chrislove_89) reported 21 minutes ago

  @andy_mac21 @virginmedia You’re right Andy, just a couple of responses from “Core Claim Support” which clearly isn’t affiliated with the actual company and is some spammer/scammer trying to get me to DM them my details. They don’t care.

• 
  Jags Arthurson (@JagsArthurson) reported 21 minutes ago

  @briavelsjon @virginmedia @BBCNews I couldn't make it work The Virgin technician couldn't make it work I reckon it doesn't work I'm willing to be proved wrong

• 
  Moots (@JJMootts) reported 23 minutes ago

  I swear @virginmedia have to be the most frustrating company to deal with ever!! Absolutely useless customer service.