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Virgin Media outages and service status in Bristol, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Bristol, including 8 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 27, 12:18 AM GMT+1.
  • 39% TV (39%)
  • 36% Internet (36%)
  • 12% Wi-fi (12%)
  • 6% Phone (6%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)

The latest reports from users having issues in Bristol come from postal codes BS15 , BS2 , BS5 , BS7 , BS6 , BS1 , BS16 and BS4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bath, Bristol, Clevedon, Portishead, and Conham.

CityProblem TypeReport Time
Bath TV 13 hours ago
Bristol Wi-fi 16 hours ago
Bristol TV 17 hours ago
Bristol Internet 18 hours ago
Bristol Internet 18 hours ago
Bristol Internet 22 hours ago

Nearby cities with recent reports

Bath

3 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • CloudHQ
    Mark Andres (@CloudHQ) reported from Bristol, England

    Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

  • pistolpete303
    The Pistol from Bristol (@pistolpete303) reported from Kingswood, England

    @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

  • tuco_tuco
    WE ARE TUCO (@tuco_tuco) reported from Bristol, England

    Wow @virginmedia really can't sort their stuff out.......HELP its a joke

  • steveparsnips
    Steve Parsons (@steveparsnips) reported from Stoke Gifford, England

    @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

  • TobyOsborne1
    Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia My account has been compromised so I can’t sign in to join?

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

  • gman7634
    graham monks (@gman7634) reported from Patchway, England

    @virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄

  • Fingers247
    Mark Round (@Fingers247) reported from Bristol, England

    @virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.

  • creativeskg
    Stuart Gallop (@creativeskg) reported from Bristol, England

    @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

  • sarahellenk1
    SarahellenK (@sarahellenk1) reported from Westerleigh, England

    @virginmedia please can someone help me. I need a number to call you on

  • brizzlesean
    Sean Lewis (@brizzlesean) reported from Yate, England

    Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

  • vinnievoke
    vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • gingermurkin
    Alexandra Powell (@gingermurkin) reported from Patchway, England

    @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • gillih
    Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

  • nongrockle
    Trevor Whiteman (@nongrockle) reported from Bristol, England

    @JuanaWhiteman @virginmedia Zero customer service

  • _dreamer_
    Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ARSENAL18COYG
    stand together (@ARSENAL18COYG) reported

    @_DundeePerfect_ @virginmedia We’ve been experiencing the very same problem seem to be a big issue they ain’t owning up to our sorting

  • BlakeyTHFC
    Blakey (@BlakeyTHFC) reported

    @virginmedia your support team are useless and I will be taking it further.

  • BlakeyTHFC
    Blakey (@BlakeyTHFC) reported

    @virginmedia Ignoring me after unlawfully putting 9 defaults on my credit score, is not a good look. I will be taking this further if you don’t help me sort this out.

  • Djfoldy69
    🎭🏴󠁧󠁢󠁷󠁬󠁳󠁿not-so essential worker (@Djfoldy69) reported

    @virginmedia tv down in sa1 area. Site says issue was detected on the 18th, it's the 26th and it doesn't give any update?

  • UFinlay33392
    Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported

    @virginmedia Oh please - your service went down and you Know it. IT was on your service status - please stop giving us this reset your router BS.

  • GwIadysStreet
    Elizabeth (@GwIadysStreet) reported

    @virginmedia Yes there are issues according to your status info It keeps on happening twice yesteryand very intermittent today

  • laurenhall96x
    Lauren Brookes (@laurenhall96x) reported

    Is @O2 and @virginmedia down? My services aren't working

  • mikey_mol
    Mikey Molfessis (@mikey_mol) reported

    @virginmedia if your technicians cannot fix a problem in 4 weeks and I get no refund and your status update says everything is fine, but multiple people in the area are affected, do me a favour and stop calling me to sell me additional services. Please.

  • Cheryl_x
    Cheryl Mckenzie (@Cheryl_x) reported

    @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡