Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS5, BS1, BS2, BS15, BS3, BS6, BS10 and BS32.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Clevedon and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Alister Betts
(@alisterbetts) reported
from
Bristol, England
@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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Andrea Buffery
(@Andrea_Buffery) reported
from
Bristol, England
@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Ryan Carrington
(@thisisryanc) reported
from
Bristol, England
@virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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Ruth Cottingham💙
(@ruthcottz) reported
from
Bristol, England
@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
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Rosemary Jane Fox
(@RosemaryJaneFo1) reported
from
Bristol, England
@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.
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Shitsgigglesngloves
(@Shitsgigglesng1) reported
from
Kingswood, England
@Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.
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Mary Shanahan
(@ShanahanMary) reported
from
Bristol, England
Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
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Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ
(@LOCKLEYHOBSON) reported
from
Bristol, England
@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia My account has been compromised so I can’t sign in to join?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Goldie
(@goldie_64) reported
@virginmedia I Payton receive a service not constantly chase you up to take my money.
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Soulfull
(@Soulfullcat) reported
Wtf is the truck drivers strike not headlines on virgin media news. 😒
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Bruce Nelson #FBPE #FBPPR 🏴🇪🇺🇺🇦🔶
(@dbnelson99) reported
@virginmedia Thanks. No, but it does generously offer me £0.01 credit. If this is just a change of name it would have been helpful to have a mail saying that rather than one wasting both our time trying to figure out what’s going on. And somebody needs to fix the contact links on website.
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Goldie
(@goldie_64) reported
@virginmedia But someone was supposed to be calling me to sort this out. I spoke to someone called Maria last week - you have thousands of Maria’s right? Problem is no one follows up with these problems.
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Da_Malon LT 🌘
(@Da_MalonNFT) reported
@virginmedia Sorry, my internet has been down all day and night in my area was wondering if there was something that was being done?
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June Alice Douglas
(@juneadouglas) reported
@virginmedia please help I have spent all day trying to get you to fix this problem - today you were supposed to change my to package to Mixtv but instead you shut down all my to channels - please respond
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jessicamaybaker
(@jessicamaybaker) reported
@virginmedia I cannot make a payment, either 404 or it says bad request. I can't afford the bill seeing as my fuel bill has near on doubled and I'm long term sick/disabled so not allowed to work
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Rowan JT Whitfield
(@RJTWhitfield) reported
@virginmedia get me someone from customer service I’ve been trying setup a direct debit for 2 months everyone on phone is no help
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Ukulele Club
(@UkuleleClubLive) reported
@virginmedia I am now on day 10 via whatsapp trying to cancel my broadband services and now you are trying to charge me an extra £48. The chat bot I have been onto since 10.46am this morning has just informed me they will be away from their desk for 60mins. Absolute joke! 🤬
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Graeme Gordon
(@flashgordon1983) reported
@virginmedia no service in the tw16 area all day what is going on and how long us it down for?