Virgin Media Outage Report in Bristol, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS1, BS7, BS5, BS6 and BS15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
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τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
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Laurence
(@An_SEP_Field) reported
from
Avonmouth, England
@virginmedia aaarrrggghhh!!!! No phone service!!!!
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viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marvellous mechanical mountain goat 🐐
(@silvergoatish) reported
@virginmedia Engineers are allegedly "working hard to fix the fault" in our postcode. 9am was given as the estimated fix time - which is overly optimistic as it's now 9:31am. We've previously been given fix times for each day of the fault - none of them have resulted in any working internet.
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TerraceFabulous
(@TerraceFabulous) reported
@Churchill0782 @virginmedia Customer service has always been abysmal, the Twitter responses are bots they’re not real answers, it’s an algorithmic reply. So you never find out what’s happening. Can’t even sign in on the app now. Useless.
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Bob McCann
(@MoltenSC) reported
@virginmedia No, but I did log on briefly and then none of the channels showed up, then got logged out, so don't think the password is the issue.
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Daniel Gilbody
(@gilbodyd) reported
@virginmedia You are still trying to make this my problem and me being the cause because I refuse to send that email. Why should I have any faith at all that sending that email will change anything when you have NO policies in place that you actually follow
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S.Whitham plastering and rendering
(@scottwhitham) reported
@virginmedia my Internet in s14 1jl has been down since Wednesday night all we get is an automated message when we try to call and the estimated time until fixed changes every time another deadline has gone. What's going on?
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Mark Fitzsimons
(@MrFitzQEGSMaths) reported
@virginmedia @wtid66 This page is down too!
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kevin herbert
(@barleymen) reported
@virginmedia Page has loaded after a while. Limited information but basically all Virgin fibre down. Currently restoration time is 12 noon. If it is due to the suggested car crash then fine, there’s little can be done until resolved. Please keep your customers updated
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aczombie
(@aczombie1) reported
@virginmedia It's worse (hub seems to be the issue, after speaking to someone on 150 this morning) but we have a technician visit booked for Friday, 4 - 7PM. Not ideal as that's over a week without service before someone can take a look.
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Sausage Man
(@Full_English) reported
Hi @virginmedia it’s 5 days since you did essential work (area 15) and my internet is still mostly down. Tests from your site say intermittent signal issue, but your status reports no fault. I’ve tested all the kit my end and it’s working fine. Pls get someone out to fix asap
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Steve Schofield
(@steveschof1970) reported
@virginmedia @barleymen Some information and a little bit of good customer service would be appreciated.