Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS4, BS2, BS3, BS5, BS1, BS8, BS7 and BS16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
@virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)
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PASTOR WILL🇲🇼🇬🇧
(@BlackMayan) reported
from
Keynsham, England
Or @virginmedia just being shit as usual.
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discodave
(@DaveWilliams159) reported
from
Patchway, England
@virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡
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Emma Blackburn
(@Bridgey21) reported
from
Backwell, England
@virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed
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Jon Godfrey
(@jongodfrey) reported
from
Saltford, England
I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2
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Bob Krysiak
(@bobktheking) reported
from
Bristol, England
@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.
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Richard George
(@rjgux) reported
from
Kingswood, England
@dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous
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Chris Badley
(@CGBadley) reported
from
Bristol, England
@virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia also was offer a system that would improve the WiFi in the house. The netgear pl1000 arrived yesterday and doesn’t give me@any further WiFi coverage. It just extends the network. I only have the one router..
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.
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Davina S
(@davina79) reported
from
Bradley Stoke, England
Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough
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slip_rehill
(@slip_rehill) reported
from
Bristol, England
@virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.
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Cut and Pastryarch
(@amias) reported
from
Bristol, England
@albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Than Andreou
(@ThanAndreou) reported
@virginmedia I've been cut off from three different support calls and been transferred around endlessly on others. All this a day after deciding to transfer virgin to my new home instead of moving to Sky. Seems like a very poor decision on my part. Who can I contact about this?
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Scarlett ireson
(@ScarlettIreson) reported
@virginmedia Ok. Was trying to explain to ur customer service on the phone the situation with my mums phone. As mentioned earlier the lady was ignoring me and when I asked to speak to manager was rude. She then hung up. I don’t want to share my deets over socials, do u email?
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S JC
(@JCoppar) reported
@virginmedia No, i wanted to ask for an engineer to be sent over to check my broadband service. Since it says everything is working fine when i run the tests myself. If the problem persists then I’m moving forward to cancellation.
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Emily S. Catchpole
(@emilyscatchpole) reported
@virginmedia my mum called yesterday, 2pm to say her TV was down. Person she spoke to assured no prob in area and that engineer would call back within 4hrs. Still nothing and still not working. I checked status and says may be out until 9am on 7th? But not necessarily same prob.
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Anthony McGlynn
(@arm431888) reported
@virginmedia Next move will be another engineer request and then I can cancel. Should have moved to @skytv when I had the chance and saved myself the troubles
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Ozan
(@turk6789) reported
@virginmedia can you give me an update on the surrey/kingston area, why is the internet down?
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Ozan
(@turk6789) reported
@virginmedia Yeah it’s down in my area, so this a problem for everyone in my area with VM and not me? Sounds a silly question but just wanna know so I can see how to take the situation
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Bill Adams
(@theworstbill) reported
@virginmedia I see you’ve finally admitted there is an issue and it that will take another four hours (3:30pm) to fix after first saying 12:15pm, then 2:15pm. You really hate your customers don’t you? @IAmNigelMcHugh
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Dan Nutt
(@IAMDANNUTTYNUTT) reported
@virginmedia The issue of resetting the router and not telling the customer. Imagine if that would have been a customer who had no idea how to fix and then having to wait for another engineer visit or a family member to come and help them
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Orry White
(@orry2011) reported
@virginmedia anychance of a call back. Been trying to cancel services now for 2 weeks!!