Virgin Media outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Nailsea, Bath, and Portishead.

City	Problem Type	Report Time
Bristol	Internet	23 hours ago
Nailsea	Internet	1 day ago
Bristol	Internet	1 day ago
Bristol	Internet	2 days ago
Bristol	E-mail	2 days ago
Bristol	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  Toby Osborne (@TobyOsborne1) reported 7 minutes ago from Bristol, England

  @virginmedia My account has been compromised so I can’t sign in to join?

• 
  Matthew Turner (@MTurnerNFL) reported 20 minutes ago from Bristol, England

  @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

• 
  Tina Badley (@tinabadley) reported 21 minutes ago from Bristol, England

  @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

• 
  Mary Shanahan (@ShanahanMary) reported 23 minutes ago from Bristol, England

  Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

• 
  Gill Harrison (@gillih) reported 25 minutes ago from Portishead and North Weston, England

  @virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.

• 
  Derby Pascal (@derbypascal) reported 25 minutes ago from Bristol, England

  @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

• 
  Rob Hurley ✈️ (@hurleyb0b) reported 26 minutes ago from Bristol, England

  Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

• 
  Neil Cairns (@neilcairns) reported 27 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Chris (@chrisandobe) reported 31 minutes ago from Kingswood, England

  @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

• 
  Ivor the Vorlord (@Bristolvor) reported 38 minutes ago from Bristol, England

  @KGravil @virginmedia Service?

• 
  DavidJWood (@RedWoodyLFC) reported 38 minutes ago from Bristol, England

  @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

• 
  Gill Harrison (@gillih) reported 38 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  AngelMelSelector (@AngelMel2017) reported 40 minutes ago from Bristol, England

  @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

• 
  Neil Cairns (@neilcairns) reported 47 minutes ago from Bristol, England

  @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

• 
  Tina Badley (@tinabadley) reported 49 minutes ago from Bristol, England

  Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

• 
  graham monks (@gman7634) reported 52 minutes ago from Patchway, England

  @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

• 
  Chris (@chrisandobe) reported 56 minutes ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  Gill Harrison (@gillih) reported 58 minutes ago from Portishead and North Weston, England

  @virginmedia John I have done all that already. And it’s not worked. I have spoken with my IT support and they confirm this is a problem with your servers. How are you proposing to sort this out for me please?? I’m paying for a service @virginmedia is not providing.

• 
  Acuharmony-UK (@AcuharmonyUK) reported 58 minutes ago from Clevedon, England

  @virginmedia No reported issues. Tried the fixes before, and so did virgin chat. Not just my handset, other people are having the same problem. Am I going to have to change networks, is that what you're saying? Due to the change to O2?

• 
  AngelMelSelector (@AngelMel2017) reported 60 minutes ago from Bristol, England

  @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Grant (@MrBenGrant) reported 5 minutes ago

  @virginmedia we are so done with you when our contract ends, barely a month goes by with outages and reliability issues! £73 a month you would expect top speeds and super reliability. Sadly not.

• 
  Neil (@nellynoo72) reported 15 minutes ago

  @virginmedia can anyone tell me what the status is of the broadband outrage in CV4 please? All day it's just said there's an issue that your engineers are trying to fix. An ETA would be great

• 
  Will (@William_fleet_) reported 15 minutes ago

  @upmyallie This is why my mum left Virgin Media and went over to Vodafone; it is so much better, and we never have any issues.

• 
  Si Smith (@sjslfcforever) reported 15 minutes ago

  @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

• 
  steveo (@fluffybubbles73) reported 17 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful

• 
  kel (@_k3l__) reported 19 minutes ago

  What a time for virgin media to be down

• 
  LGWLGWLGW (@lgwlgwlgw) reported 23 minutes ago

  @virginmedia broadband down AGAIN. FFS. What do I pay you for?

• 
  Gold (@MoonwalkOnGold) reported 28 minutes ago

  But then again I saw a news report about @virginmedia customers this past week so I'm not surprised @VirginAtlantic is just as bad. Terrible!

• 
  Shaun (@shauny67) reported 29 minutes ago

  @virginmedia @weyland76 From your picture it is not a Virgin issue it's your device, it's not released the network connection from the mobile connection. Best response is to restart to device then will connect stop blaming Virgin

• 
  ItsLiterallyChloe (@LiterallyChloe_) reported 36 minutes ago

  I’ve had more issues with @toobbroadband in 3 months, than I had with @virginmedia in 5 years. 🙃 Regretting the move 😭