Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS15, BS7, BS5, BS1, BS4, BS6 and BS16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
@Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....
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Leo Nakhimoff
(@LeoNak84) reported
from
Bristol, England
In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@TomMockridgeVM. @Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Sophie Giltinan
(@sophiegiltinan) reported
from
Avonmouth, England
Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.
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Steve
(@SToolis) reported
from
Bristol, England
Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband
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Ben Geracitano
(@CoachGeracitano) reported
from
Kingswood, England
@virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.
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Steve
(@SToolis) reported
from
Bristol, England
@UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown
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Niall
(@tuwituwo) reported
from
Bristol, England
@virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia Thanks! But it’s really not just me - there must be others - at this difficult time - who will be having to pay more for just the same service!
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@Virginmedia @MoneyTelegraph. Despite trying to get information - after 24 hours, I have got nowhere trying to discover why my bill of £34 will rise to £64 next month! No extra service or work required!
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband
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DodgeyDog
(@DodgeyDog) reported
from
Clevedon, England
@virginmedia #virginmedia #virginbroadband #stayconnected. I am still a customer at the moment - however, despite txts to a number given to me - at 9:30am - no one has got back to me! Very disappointed
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme
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Dave
(@dangerous_85) reported
from
Bristol, England
@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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odelly 💀
(@odellykins) reported
@virginmedia may have the best speeds but their service is terrible, 2 weeks with a network issue, was told it was fixed last week but now they need another week? fucksakeeeeee
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SpecialCei
(@SpecialCei) reported
@virginmedia you really need to make a better help service cause I'm so tired of having a prerecorded message tell me to restart my router and then hang up on me before I can call back and wait to talk to someone
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Lynsey Ross
(@Lynsey2901) reported
@virginmedia service should have been back on line by 1600. Still not working. My 81yr old mum has been without tv and broadband since 1100 yesterday. What’s going on?
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Dazzla
(@TechnoDazzla) reported
FFS @virginmedia your internet has gone down again what are you muppets doing!!!!!
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Syntira
(@SynsHere) reported
@virginmedia I just don’t have the desire nor the energy to grant a respectful response. I payed for a contract which I should be receiving. Pro’s: Internet Speeds Incredible Respectful Engineers Cons: Awful Support Team Dreadful Service Repugnant overall.
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Dazzla
(@TechnoDazzla) reported
@virginmedia This has happened about 5 times in a week I tried to raise a complaint and it nothing happened. My 2G has disappeared since you done some work, don’t worry I’ll be looking for another provider
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JCS
(@JoshCS_) reported
@virginmedia Hello, I'm looking at purchasing a 4G watch and wanted to know if you offer plans to support the watch? Thanks!
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Adrian Japp
(@AdyJ) reported
@virginmedia What is wrong with Virgin Media lately. I'm getting constanmt issues just trying to access my account with 'Sorry, we have a problem' messages, and unable to use Virgin TV Go on my PC for weeks now. Come on, I'm paying for this, I expect to have the service!!!!
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odelly 💀
(@odellykins) reported
@virginmedia Not been given a reference. Just been told they need another week to monitor and fix it.
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✩ 𝚎𝚕𝚏 𝚠𝚊𝚒𝚏𝚞 ✩
(@ThePastelChai) reported
@virginmedia Absolutely so sick of the fact that it's just acceptable for companies like this to charge for a service they never once deliver on. Blaming the customer. Last time we called the customer service they advised we got our phones with them and increased our data.