Virgin Media outages and service status in Bristol, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bristol, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 12, 10:57 PM GMT+1.
- Internet (77%)
- Wi-fi (16%)
- E-mail (3%)
- Total Blackout (3%)
The latest reports from users having issues in Bristol come from postal codes BS2 , BS7 , BS1 , BS4 , BS5 , BS6 , BS16 and BS14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Portishead, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 5 hours ago |
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Bristol
|
Internet | 3 days ago |
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Bristol
|
Internet | 4 days ago |
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Bristol
|
Internet | 4 days ago |
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Bristol
|
Internet | 5 days ago |
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Bristol
|
8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandLooks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Gill Harrison (@gillih) reported from Portishead and North Weston, England@virginmedia @virginhelp Yes. Have done this and spoken with your ‘fault management service’ who cut me off when I was explaining the problem.
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
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WE ARE TUCO (@tuco_tuco) reported from Bristol, EnglandWow @virginmedia really can't sort their stuff out.......HELP its a joke
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Al (@algro10) reported from Clevedon, England@stewartcarter6 Appears it’s a Virgin media issue , shambles
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Martin Parfrey (@martinparfrey) reported from Kingswood, England@virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!
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Trevor Whiteman (@nongrockle) reported from Bristol, England@JuanaWhiteman @virginmedia Zero customer service
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graham monks (@gman7634) reported from Patchway, England@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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Gill Harrison (@gillih) reported from Bristol, EnglandHi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
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Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, EnglandHey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Ryan Carrington (@thisisryanc) reported from Bristol, England@virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Derby Pascal (@derbypascal) reported from Bristol, England@virginmedia The service checker just says its down but doesn't tell me what's going on.
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pete jones (@brizzleboy) reported from Avonmouth, England@virginmedia Sadly the phone never gets answered,we know if they did answer, someone in the retention centre might even help?
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VickyL (@VickyLorych) reported from Bristol, England@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
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Tina Badley (@tinabadley) reported from Bristol, England@henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!
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Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🏴🇮🇲🇯🇲✝️ (@25watchtower) reported@virginmedia @Stsantek So you can condescendingly say ‘you’re sorry to hear that and that you understand’? Your customer service is as bad as @BandQ both clueless and useless
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Makaveli (@Makintel) reported@Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.
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𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported@virginmedia upgraded to the hub 5 on monday and been having intermittent issues since last night. one minute it says the hub isn't connected properly, next it says there's intermittent signal. being charged £90 a month mind you. sort your ******* **** out. can't wait to change broadbands.
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Christine💙 (@jaluch) reported@virginmedia I am waiting for a phone call from your rep. Will contact you if problem not solved, so far not happy with the response with your service
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Jimmy Jones (@_James_Jones_) reported@AdamT1875 @virginmedia Correct! I managed to use Starbucks WiFi to send the message. I reckon their own staff are also suffering with poor connections due to not responding after requesting info... they are currently arguing the toss on chat saying, you sure its not in the box? GAPING HOLE SAYS NO!
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Samet (@Samet_UK) reportedWifi has been down since 1 am and there still hasn’t been a satisfactory explanation for the issue. They just share a link for me to check if there’s an outage in the area. It says there is one, but no more information. It’s been nearly 12 hours. @virginmedia
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Dougie Thomson (@Degener76) reported@Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media
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Lacking Courage (@NeedMoreCourage) reported@MichelleBeckett @SkyUK @VodafoneUK Agree, my poor wife trying to deal with VirginMedia who are still sending bills 2 years after his death & 3 months after his bungalow was sold!!!
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Ronald Johnson (@RonaldJ91363263) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_World_Iptv13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies