Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS7, BS1, BS10, BS4, BS6, BS3 and BS9.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Think Bike
(@ChrisThinkbiker) reported
from
Yate, England
@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Simon Creese
(@creesey) reported
from
Filton, England
@virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬
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Scott Thomas
(@scottthomasss05) reported
from
Bristol, England
@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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Serena Ralston
(@serena_ralston) reported
from
Bristol, England
Cooee @virginmedia anyone there? My whole street down and no info from you.
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia The question is when. No good just telling me they will when theres zero evidence it and time and time again I'm told someone will call me tomorrow and the never do. What's the point in a code of conduct if you ignore it? Such rubbish. #virginmediadontcare
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia What exactly do you think I've been doing? I've lost count of the number of times I've phoned but there is never a manger available to talk to me. I was again told yesterday that someone would call at lunchtime today but they didn't. What more I can do? #virginmediadontcare
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wil
(@pieceofurheart) reported
from
Bristol, England
@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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Seamus Brennan
(@shay1808b) reported
from
Bradley Stoke, England
@virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions
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Alex Sams
(@Samzzy) reported
from
Bristol, England
@virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...
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George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia do you have a live chat service please.
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?
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Alan Williams
(@AlanW101203) reported
from
Bristol, England
@virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Doesn't explain why I was promised call backs on both Thursday and yesterday and they didn't happen, or why the issues remain unresolved after two weeks and I have to keep chasing... #virginmediaterriblecustomerservice
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Bob
(@Bob_TheBaldie) reported
from
Kingswood, England
Just had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare
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Ben Hetherington
(@BenChem1010) reported
from
Filton, England
@virginmedia been on hold for a web chat for 3 hours now, and all phone numbers redirect to an automated service, telling me to use the web chat ... Is there any way to actually speak to someone?
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Ewan Cameron 🏴
(@ewanc1) reported
from
Bristol, England
@virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed
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The Knowle Pub
(@theknowlepub) reported
from
Bristol, England
Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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Cherrie Ho
(@ho_cherrie) reported
from
Bristol, England
Hi @virginmedia, would appreciate some help in cancelling my broadband service. Website suggests a contact number to call which is a voicemail and diverts me to get help online. I’m getting no where.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jack
(@Sniper_J_T) reported
@virginmedia THE ISSUE IS WE ARE PLAYING ALMOST £50 A ******* MONTH FOR **** INTERNET THAT ONLY WORKS 20% OF THE TIME, THE OTHER 80% IS IT LAGGING AND DISCONNECTING, BUT IT DOESN’T MATTER NOW ANYWAY WE ARE LOOKING FOR A BETTER INTERNET PROVIDER SO **** OFF YA *****.
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Customer Service
(@vmbusinesshelp) reported
@krystofereve @virginmedia Hi, I am sorry that there has been no communication on this outage, this has been fedback as a issue. I can only apologies for this. Regards
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia YET AGAIN ANOTHER COPY AND ******* PASTE! ITS NOT JUST ME WHO HAS THIS ISSUE AROUND HERE! SORT YOUR SODDING USELESS ENGINEERS OUT TO FIX THE ISSUE IN NE28 PROPERLY!
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Tanya from Worthing 🐾🌈💔
(@bhindglasswalls) reported
@virginmedia is there a problem with your broadband - no broadband, tv ok but can’t even get website to load to see service status???
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Boomie
(@CalNotHere) reported
@Big_Haggis @virginmedia Virgin media is terrible
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David Robinson
(@DavidRobinson00) reported
@virginmedia Hi, now a known issue in the area, to be fixed by 19:20 another half day work lost
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Steve Hobbs
(@stibbystib) reported
@OliverQuick5 @virginmedia I was told by an engineer if you have 4 visits in 30 days you can walk away with no penalties, and that if there is resistance to this ofcom help
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Caitlin Scorfield
(@caitlinn_1703) reported
@virginmedia @Cloudstr1fe How do you expect him to check ONLINE on his account when the internet itself is off? My mam is currently trying to work from home within the NE28 area, and we have had issues since last week. Internet cutting in and out and seems to be no one bothered to resolve or update it.
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sandie armstrong
(@sarmstrong1965) reported
@virginmedia there are phone reception problems in Hove, UK. customer services confirmed this. to check the status of the service online I need my 2 digit area code. When I spoke to the virginmedia they said there was no code for my area. Please send it to me
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Steve Hobbs
(@stibbystib) reported
@virginmedia no Internet since 26th April (drops out continually). Pixilated TV screen. 4 engineer visits. Main cable replaced and still no service, and when I asked to speak to a manager he was too busy doing tasks. Please tell me someone in your company can help