Virgin Media Outage Report in Bristol, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS7, BS16, BS10, BS1, BS8 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Alison Crichton
(@AlisonCrichton) reported
from
Nailsea, England
@virginmedia Done all that messaging service was useless.
-
mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
-
mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Anyone else having picture problems with the boxing on sky sports box office via @virginmedia
-
Neil Wilkins
(@neilwilkinsx) reported
from
Bristol, England
OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
-
Phil Williams
(@ChristianSurfer) reported
from
Nailsea, England
@virginmedia I’ve been a loyal customer for 22 years & reviewing all my package and find out that if I had been a new customer I can get the same package for 30% cheaper can you explain this please ? Or get somebody to contact me doesn’t sound like good customer care to me
-
Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia As I said @virginmedia having brain cells, link u sent already accessed, tried all suggestions. Also 📞. No area issues, next door is👌 So we’ve a hub fault, need it replaced urgently, key workers @ home
-
Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
-
Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia very poor customer service 😡 been a customer for 18 years and don’t not give a dame @SkyHelpTeam
-
Lucy Footer
(@LucyFooter) reported
from
Bristol, England
@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
-
mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
-
Nick Mapson
(@mapson_nick) reported
from
Clevedon, England
@virginmedia I have spent hours on the phone the last 5 days trying to get some idea if my home move had been sorted! Please can someone DM me to sort this out. Fed up of being let down constantly 😡
-
NurulAmir
(@NurulAmir3) reported
from
Bristol, England
Unprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.
-
NurulAmir
(@NurulAmir3) reported
from
Bristol, England
@virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬
-
Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
-
Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia More awful service from @virginmedia #virginmediadown
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Seamus. madnesspne.
(@ShaunHouston15) reported
@virginmedia Good afternoon. I have to say that your contact service is abysmal too say the least. 50 mins on first chat, 30 mins on 2nd chat & 30 mins on the telephone & the problem hasn't been resolved. Even trying to leave Virgin media is a battlefield which I lost!!
-
Smash bang wallop
(@smashbangwallop) reported
@virginmedia Countless hours, we rarely receive the bandwidth we pay for & what usually happens is our broadband is ok after speaking to your team then within a week it is back to being a problem again.
-
Lisa Martin 🤍🖤
(@lisalouann) reported
@virginmedia 1) After being on the phone for over an hour explaining our issue of no WIFI upstairs, Tivo box not working properly and not able to view Prime or On Demand Live Events we’ve purchased, the polite Virgin rep needed to get authority from a Floor Manager to book
-
Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia What about zoom and Microsoft teams calls. You also don’t support them? Then what is the use of your advertised high speed? Most unreliable and unstable service and the worst customer service
-
Bruno Belcastro
(@argen) reported
@virginmedia Hi, I'm being charged more than a contract that I recently signed and there's no option to contact you on the site. Can you please help?
-
george
(@thedogger31) reported
@virginmedia Waiting on construction but that is no excuse I cud of dug the road up with a knife and fork in this time it’s an absolute disgrace they treat customers like this.
-
Vijay
(@Vijayb28) reported
@virginmedia Trying to get in touch but it’s not leading anywhere. After being in contract with VM for 9 months, VM restarted my 18 month contract with my house move which is contrary to what I was advised. Extremely unhappy and annoyed with the level of service and stress it’s causing
-
iBriel
(@tonbriel) reported
@VirginMediaNews Virgin media is a proper joke. When I asked to cancel my contract on the grounds of poor service guess what, they’re asking for termination fee of £240. I was tossed to 5 different reps who could not fathom any solution to the problem. That’s how bad they’re
-
The Perturbed Mole
(@PerturbedMole) reported
@virginmedia so I’ve run all the tests on my home broadband, but I’m continuing to have line drop outs and streaming on my TV is slow, even off peak. I’m trying to work from home and also keep my kids entertained. Can’t continue. Can I have an engineer around? I have M100 Fibre.
-
Steven Lloyd
(@SteeLlooyd) reported
@virginmedia So when I am at home or out but using Wifi there are no issues, as soon as I switch to mobile data I am unable to connect. All mobile data for the app is on, suspect it is a blocker as it happens on the browser as well