Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS1, BS7, BS4, BS3, BS6, BS15 and BS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/17/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia Yes the issue is resolved. My connection returned to over 100mbps.

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!

  • millarddvd DAVE MILLARD (@millarddvd) reported from Bristol, England

    @virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.

  • An_SEP_Field Laurence (@An_SEP_Field) reported from Avonmouth, England

    @virginmedia aaarrrggghhh!!!! No phone service!!!!

  • milandesai47 Milan Desai (@milandesai47) reported from Bristol, England

    @virginmedia Yeah that doesn't work

  • BeckyBullingham Becky Bullingham (@BeckyBullingham) reported from Bristol, England

    @virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia lag and poor internet connection

  • CherishSin Chris Hines (@CherishSin) reported from Kingswood, England

    @virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice

  • JanetAdamsBtl Janet Adams (@JanetAdamsBtl) reported from Bristol, England

    @virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia fix your internet

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported from Bristol, England

    @virginmedia @maclean132 Mobile down can't even call 999 on mine!@

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GonnyGolightly Joanne (she/her) (@GonnyGolightly) reported

    What a surprise, @virginmedia not working again! One day or one week (may be getting ahead of myself here) you may actually be able to rely on the internet being available.

  • NeilSolan Neil Solan (@NeilSolan) reported

    @virginmedia @virginmedia what is going on in Wirral? Had service restored for about two hours and now it’s off again. Done all the checks. Two hours service in the last twenty one hours. Absolutely shocking service. Sort it out or let me cancel the agreement.

  • FionaDykes88 Fiona Rollings (@FionaDykes88) reported

    @virginmedia @virginmedia in the meantime the provider I was looking at going to, there earliest installation date has gone from 3rd Feb to 10th march and I'm now going to be without Internet if I cancel. I've spoken to 3 agents who all quote different prices! Very Frustrating!!

  • NeilSolan Neil Solan (@NeilSolan) reported

    @virginmedia Yeah there is an issue in my area. Now saying likely fix is 2:45am. That will be 2 hours service in 30 hours. It’s not good enough. The reliability of your service is laughable.

  • lonewolfgene Deepdishy (@lonewolfgene) reported

    @Catherine_1503 @virginmedia You should delete this whole post. You’ve just given the whole of the internet your address. Some bad people out there. Please be safe and delete this.

  • cludgie78 Mark Rainford (@cludgie78) reported

    @virginmedia It’s still down - no service. How can I speak to someone, no options on the support line. This is now ridiculous, how can I get this fixed and probably cancel this account

  • emmaharrison31 emma harrison (@emmaharrison31) reported

    @virginmedia Since Wednesday I haven’t been able to work at home properly as internet keeps loosing service constantly i sent a what’s app and was told your couldn’t take any more messages I have tried calling which when I got through failed ran test. Came off WiFi today and ran test

  • Pipkin84 Pips (@Pipkin84) reported

    No internet for over 48 hours now in Dudley. Website says all hunky dory but when you phone up they finally admit its going to be down until 26th January! Pathetic service for my £80pm #virginmedia

  • James27703642 James (@James27703642) reported

    @virginmedia @virginmedia there is an issue but no info on when it is likely to be fixed. So frustrating

  • cheenali31 shane ali (@cheenali31) reported

    @virginmedia I have raised a complaint in regards to persistent calls from you trying to sell me things I requested to opt out 8 months ago and I’m still getting calls despite me raising a complaint today I’m still getting calls @Ofcom