Virgin Media Outage Report in Bristol, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bristol come from postal codes BS15 , BS2 , BS16 , BS5 , BS1 , BS7 , BS6 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
TV | 7 hours ago |
|
Bristol
|
Internet | 4 days ago |
|
Bristol
|
TV | 6 days ago |
|
Bristol
|
Total Blackout | 6 days ago |
|
Bristol
|
Internet | 9 days ago |
|
Bristol
|
TV | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Chloe (@chloehester) reported from Bristol, England@virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?
-
Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
-
Alister Betts (@alisterbetts) reported from Bristol, England@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
-
Court✨ (@courttttxxo) reported from Avonmouth, EnglandHonestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback
-
Mary Shanahan (@ShanahanMary) reported from Bristol, EnglandNot happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
-
Pilar Gómez (@_dreamer_) reported from Bristol, England@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
-
Craig Capel (@craigcapes) reported from Bristol, EnglandThe £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
-
Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England@Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.
-
Lucy Champion (@misseschampers) reported from Bristol, England@virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)
-
Lee (@leedumble) reported from Avonmouth, England@virginmedia Reliable joke still not working properly and a engineer book for today and guess what he did not turn up don’t worry on half a day wages wasted took time off unpaid joke 😡😡😡😡😡😡😡😡
-
emma (@_emmajay_) reported from Bristol, EnglandI’ve seen multiple @virginmedia AD’s with wheelchair users in & every single time my face lights up like a kid at christmas, representation MATTERS & is non-existent for disabled people, this feeling will never get old. ✨
-
Ryan Carrington (@thisisryanc) reported from Bristol, England@virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.
-
SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England@virginmedia internet down in BS8?
-
stace_the_face 💙💙💙🎓🎓🎓 (@stace_the_face) reported from Bristol, England@virginmedia saga continues- so their call handler didn’t call me back and now someone’s told me they cancelled my compensation cheque because my account is closed. My account was closed because you couldn’t provide a simple service for 4.5 months and damaged my property.
-
Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
-
Pilar Gómez (@_dreamer_) reported from Bristol, England@virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?
-
Andrea Buffery (@Andrea_Buffery) reported from Bristol, England@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
-
Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia the lack of urgency from your team dealing with a fraud case is so poor!
-
Lee (@leedumble) reported from Avonmouth, England@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
-
Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ (@LOCKLEYHOBSON) reported from Bristol, England@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Brown (@BigBuster100) reported@sueperkins @virginmedia I had the EXACT same experience! Bill went up month on month despite numerous calls, emails letters etc - AWFUL customer service
-
Ian Wallhead (@Ian040476) reported@sueperkins @virginmedia Completely ripped me off, will never use them again and have advised others not to.
-
Old Curmudgeon (@AKASDM) reported@virginmedia You say the same thing every year and if I don't like it I've got 30 days to go to another money-grubbing "service" provider. You're all the same. And why 3.9% on top of discredited RPI? Why not CPI that almost everyone else uses? Ah, yes, it's higher so more for your coffers.
-
Ashleigh (@eeviledna) reported@sueperkins @virginmedia This is why I left @virginmedia. Worst customer service ever. Ever. It’s appalling.
-
Aaron (@azzamelion123) reported@virginmedia Worst company I have ever dealt with, waiting for a call back from customer service for over 2 months after Fraudulently being signed up for a 18mth contract without my knowledge by a member of their staff!! Called them 9 times and no one ever calls you back. @BBCWatchdog
-
doffcapgov (@doffcapgov) reported from Leicestershire, England@sueperkins @virginmedia Glad you are publicizing their appalling customer comms whilst @virginmedia shamelessly provide a lousy service and increasing monthly subs by stealth
-
Rachel McNulty (@rachmayte) reported@virginmedia Yes- DPA ok on calls 1, 3 and 4, it was just 2nd person who took everything apart from my shoe size that didn't pass it (agent issue, not a Rachel issue). Call 4, person 5 (Dean) was a legend and told me price increase doesn't apply to me as contract was changed on 21/12/21.👍🏽
-
Kev (@kkgorny1972) reported@virginmedia what i find more disgusting is you trying to justify such a hike at a time when millions are being hit, also the amount of new contracts you had since the pandemic and yet you feel the need to still hit peoples pockets, please don't insult customers by saying that crap
-
MRCHALL (@mrchall) reported@virginmedia ....and were down again.....!
-
RDLJ🇪🇺🏴🎾 (@RDLJ66) reported@sueperkins @virginmedia Oh God virgin Media are the worst. Send your latest letter/bill back to their HQ annotated in red caps “My account is closed and all bills have been settled. If you continue to harass me I will contact the police”. That’s what I did and the letters stopped.