Virgin Media Outage Report in Bristol, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS2, BS5, BS8, BS1, BS7, BS16, BS9 and BS4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES
-
leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
-
John McGee 109
(@JohnMcG88939705) reported
from
Bristol, England
@MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house
-
Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....
-
Louise Ripley
(@LouRipley) reported
from
Bristol, England
@virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR
-
Louise Ripley
(@LouRipley) reported
from
Bristol, England
@virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case
-
leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia So i have to fill out forms because you have my details. I will putting a complaint into @Offcom
-
Sara Venn
(@Saralimback) reported
from
Bristol, England
@virginmedia No someone has deleted it overnight after saying they could help via DM. This is appalling behaviour-it was whoever was tweeting yesterday.
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡
-
leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia I dont want an account with you to send a complaint. I do not want to be your customer. All I want is to get this resolved. Do I have to go through @Offcom to resolve the issue issue?
-
Lucy Champion
(@misseschampers) reported
from
Bristol, England
Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.
-
aimeeeee
(@avh12) reported
from
Patchway, England
@virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?
-
George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?
-
Sara Venn
(@Saralimback) reported
from
Bristol, England
Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1
-
leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Im not sure but a few questions? Im not your customer? I have never gave you my information? I left you and I have a different number? So why do I have to contact you? I dont think I shall ever come back to you after this?
-
Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡
-
Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!
-
Dan Billing
(@TheTestDoctor) reported
from
Bristol, England
@inclusively_amy @virginmedia Nope...Manchester issue?
-
Michelle Wood
(@shellwood) reported
from
Bristol, England
@virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Saunders
(@asaunders1989) reported
@virginmedia hi I have a link where I can upgrade my hub to the new hub 5 but I get a 404. Can you please help
-
Puneet Batra
(@Punmeh1) reported
@virginmedia I have spoken to everybody Customer Care - No solution Pre Installation team - No Solution, Work around was dongle which was not delivered Social Media Team - No Solution Field Team - No Solution To be precise no one knows when it will be installed
-
leanne pearce
(@leanne11rat) reported
@virginmedia everything they dont even have option to call police on land-line 1 man said virgin caused an electrical problem in our home and scared my parents but promised an appointment and never even out the appointment in an left if in his basket
-
Yash Ranade
(@yashranade) reported
@virginmedia Furthermore, your customer care service is non-existent. All responses received thus far are automated - both via chat and on phone. Do you expect consumers to spend their workdays on hold for 3-4 hours just to get basic internet service?
-
Raffaman
(@Raffamann) reported
apparently @virginmedia try to trick people with the returning kit scam. Everything is confuse and the departments and the system don't speak the same language. PLEASE SOMEBODY HELP ME
-
you
(@yamzyy) reported
@virginmedia sort your **** out! Cutting me off when they can’t answer simple questions. Overcharging me on bills and when the questions asked they cut me off 🤌🏽
-
Raffaman
(@Raffamann) reported
@virginmedia keep sending me email to deliver back my kit from my old address. also in another email they said that they will send me a returning pack to my current address which never came to my house
-
James Rolfe
(@Jamesmrolfe) reported
@virginmedia So apparently a neighbour called out an engineer and they have said there is an issue in the local area they need to investigate. This should have been flagged by now
-
Dr Jennifer Riley
(@JennieARiley1) reported
If our experience is anything to go by, poor Truss didn't have long enough at number 10 for @virginmedia to install her broadband (49 days and counting)
-
Richard Piercey
(@ropey69) reported
@virginmedia What numbers? None that I can see. And shouldn’t you be phoning your customer not your customer chasing you?