Virgin Media outages and service status in Bristol, England

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bath, Bristol, and Clevedon.

City	Problem Type	Report Time
Bath	E-mail	4 days ago
Bristol	Internet	5 days ago
Bristol	Wi-fi	5 days ago
Bristol	Wi-fi	5 days ago
Bristol	Internet	10 days ago
Bath	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

• 
  The Pistol from Bristol (@pistolpete303) reported 33 seconds ago from Kingswood, England

  @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

• 
  Sarah (@sarahcliftonsc) reported 2 minutes ago from Kingswood, England

  @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

• 
  Trevor Whiteman (@nongrockle) reported 6 minutes ago from Bristol, England

  @JuanaWhiteman @virginmedia Zero customer service

• 
  Miles (@Milesenberg) reported 9 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Chris (@chrisandobe) reported 10 minutes ago from Kingswood, England

  @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

• 
  Matthew Turner (@MTurnerNFL) reported 11 minutes ago from Bristol, England

  @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

• 
  Neil Cairns (@neilcairns) reported 12 minutes ago from Bristol, England

  @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

• 
  Mark Andres (@CloudHQ) reported 14 minutes ago from Bristol, England

  Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

• 
  Alister Betts (@alisterbetts) reported 19 minutes ago from Bristol, England

  @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

• 
  Matthew Turner (@MTurnerNFL) reported 24 minutes ago from Bristol, England

  @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

• 
  AngelMelSelector (@AngelMel2017) reported 30 minutes ago from Bristol, England

  @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

• 
  Lee (@leedumble) reported 38 minutes ago from Avonmouth, England

  @virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡

• 
  Shitsgigglesngloves (@Shitsgigglesng1) reported 42 minutes ago from Kingswood, England

  @Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.

• 
  Paul Burdon (@burdmiester) reported 42 minutes ago from Kingswood, England

  @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

• 
  Chris Orman (@chrisorman) reported 44 minutes ago from Bradley Stoke, England

  @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

• 
  Matt (@LetRIP) reported 44 minutes ago from Thornbury, England

  @virginmedia Yes. That isn’t the point though. Your website has no information about how to contact you. And your web chat takes 1 hour to do the task of reporting bad speeds. Your contact support needs vast improvement.

• 
  Gill Harrison (@gillih) reported 45 minutes ago from Portishead and North Weston, England

  @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

• 
  Al (@algro10) reported 46 minutes ago from Clevedon, England

  @10sam_h Yeah likewise, virgin media awful still not sorted it

• 
  David Lloyd (@dave_backwell) reported 51 minutes ago from Backwell, England

  She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

• 
  Craig Capel (@craigcapes) reported 53 minutes ago from Bristol, England

  The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby Bucks (@b0bbybux) reported 2 minutes ago

  @SBarrettBar @tescomobile Interesting, our fibre was down recently (Virgin Media, avoid like the plague) and our Tesco Mobile data coverage was absolutely terrible. If it haven’t been for my neighbour giving me access to his network, I would have been screwed. And we were down for a bloody week 🤬💩

• 
  William (@William232393) reported 4 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  Paddy Sweeney (@PaddySw99745534) reported 8 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  karl heaney (@karlheaney1978) reported 9 minutes ago

  Internet down and no information!!! North Ayrshire @virginmedia

• 
  Connor gower (@Connorgower3) reported 10 minutes ago

  I have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia

• 
  Pure Hearted Human (@Graelwyn) reported 17 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Nick Morris (@nickjmorris_3) reported 19 minutes ago

  @virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?

• 
  Sean Austin 316 (@seanaustin1985) reported 24 minutes ago

  @Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..

• 
  ⚫️ Ali 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@alibali50) reported 27 minutes ago

  @virginmedia Not my issue. Read post above.

• 
  Ken Bar Low (@OldPeopleFine) reported 27 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi