Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS4, BS3, BS5, BS16, BS1, BS15 and BS9.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/24/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

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City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    @virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.

  • jongodfrey Jon Godfrey (@jongodfrey) reported from Saltford, England

    I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED

  • BlackMayan PASTOR WILL🇲🇼🇬🇧 (@BlackMayan) reported from Keynsham, England

    Or @virginmedia just being shit as usual.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.

  • olikend oliver kendall (@olikend) reported from Bristol, England

    @virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.

  • slip_rehill slip_rehill (@slip_rehill) reported from Bristol, England

    @virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.

  • rjgux Richard George (@rjgux) reported from Kingswood, England

    @dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous

  • amias Cut and Pastryarch (@amias) reported from Bristol, England

    @albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.

  • bobktheking Bob Krysiak (@bobktheking) reported from Bristol, England

    @virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.

  • Bridgey21 Emma Blackburn (@Bridgey21) reported from Backwell, England

    @virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004

  • DaveWilliams159 discodave (@DaveWilliams159) reported from Patchway, England

    @virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia

  • davina79 Davina S (@davina79) reported from Bradley Stoke, England

    Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BabsSheKing Babs 🐝⌛️🦋 (@BabsSheKing) reported

    @virginmedia oh finally got through - it says there are no issues...

  • BabsSheKing Babs 🐝⌛️🦋 (@BabsSheKing) reported

    @virginmedia the service status link doesn't work :/

  • NeonBrown10 Neon-Brown (@NeonBrown10) reported

    @virginmedia Really? It’s been a whole neighbourhood issue for the last month. Put the boot on the other foot; if your home or work broadband had been down 7 times over the last month (for half a day/full day at a time) you’d be expecting an engineer to have appeared at least. Just sort it.

  • timborichens Timbo (@timborichens) reported

    @ofcom @virginmedia you have got to be joking Broadband and TV down yet again in BA11 4 area - that’s sixth or seventh time in last few weeks. Come on Ofcom surely you need to investigate?

  • james_sherwood_ James Sherwood (@james_sherwood_) reported

    @derrickca @virginmedia I cancelled Netflix because nine times out of ten I would get that ‘something went wrong. Please try later’ screen when I wanted to resume a binge. So it is definitely a Netflix problem and they are losing subscribers hand over fist.

  • arnie1984 James Arnold (@arnie1984) reported

    @virginmedia Write ok, maybe that's why I was being told to connect via the laptop or PC. Both of which we haven't got. Thanks for your time and help. I might just look around then on what's on offer elsewhere, even though Virgin is meant to be the best choice in our area.

  • ColinKnottPhot1 Colin Knott Photography (@ColinKnottPhot1) reported

    @virginmedia No chance, I’ve spent far too much time on the phone to you mob, this problem and the unreliable broadband. With @bt_uk for years, left for £££ reasons but you get what you pay for I guess! I’ll continue to highlight my issues on here until things are sorted.

  • willday79 Will Day (@willday79) reported

    @virginmedia once again the worst broadband in the world goes off seems to be at least twice a day

  • RefereeDegrees (Dr) Cyril Cornersley (@RefereeDegrees) reported

    Rough connection to wi-fi (@virginmedia), couldn’t connect on Skype to my exasperated solicitor. My feckless son was hogging for broadband, hosting an online webinar ‘Reading Iraq in Geonosis: Star Wars and Coalition Tours in a Forlorn 2001-2003’. Any help, @richardbranson?

  • Bappi37800092 Bappi (@Bappi37800092) reported

    @virginmedia Still doesn’t help me get to your services as you guys are intentionally cutting my phone while I wait in the queue. You guys are making it almost impossible to cancel. Can @BBCWatchdog please investigate and expose this wretched company