Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS2, BS1, BS7, BS4, BS3, BS6, BS15 and BS5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 02/20/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • dave_backwell David Lloyd (@dave_backwell) reported from Backwell, England

    She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia If it's better customer service then that would be better than having to be with O2

  • DollyDeluxe Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported from Patchway, England

    @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

  • nongrockle Trevor Whiteman (@nongrockle) reported from Bristol, England

    @JuanaWhiteman @virginmedia Zero customer service

  • 0JTheJuice Alex (@0JTheJuice) reported from Bristol, England

    @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

  • dave_backwell David Lloyd (@dave_backwell) reported from Backwell, England

    Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

  • Clottedone Blood Claw Bob (@Clottedone) reported from Bristol, England

    Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

  • gman7634 graham monks (@gman7634) reported from Patchway, England

    @virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄

  • carolgladwin Carol Gladwin (@carolgladwin) reported from Nailsea, England

    @virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.

  • RajnishRazdan Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.

  • bethkorf Beth Ryan (@bethkorf) reported from Kingswood, England

    Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Bristol, England

    @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

  • RajnishRazdan Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back

  • gman7634 graham monks (@gman7634) reported from Patchway, England

    @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • tuco_tuco WE ARE TUCO (@tuco_tuco) reported from Bristol, England

    Wow @virginmedia really can't sort their stuff out.......HELP its a joke

  • bethkorf Beth Ryan (@bethkorf) reported from Kingswood, England

    @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

  • Superstan_92 J Stan (@Superstan_92) reported from Bristol, England

    @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Brookfield James Brookfield (@J_Brookfield) reported

    @virginmedia "Not repeating anything" is that ironic/sarcasm? The whole thread is me repeating myself. Again; turned the router off manually (multiple times) checked the cables are fitted/tightened correctly, had an engineer replace cables. All of the above with my TV box. Still major issues.

  • NickKingman Nick Kingman (@NickKingman) reported

    @mouthwaite @virginmedia I had connection problems for a long time and thought I’d tried everything, new pc, routers etc. Eventually I got an engineer in to check the cable physically and not just rely on an auto test. Sure enough the issue turned out to be perished wire just outside the house.

  • Swabsy1810 Steve (@Swabsy1810) reported

    @virginmedia After 3 weeks and a 2 hr wait on phone and finally a 1min chat with an engineer a replacement TiVo on its way. Communication is Virgin's problem, not abilities. Getting to speak to someone is close to impossible which is of course what you want. DIY is the ideal

  • J_Brookfield James Brookfield (@J_Brookfield) reported

    @virginmedia In the rare times I've actually got through on the phone, having to use my landlines on a weekend (as VM is closed by time I finish work) they've run diagnostics and checked problems in my area which I keep telling told there are non.

  • CLARB85 Claire Burns (@CLARB85) reported

    @virginmedia really need your help! I am working in central Birmingham at a student accommodation, and an alarm has been going off in what I believe is your building, for the past 3 three days! How do I contact somebody about this? We have had quite a few complaints. Thanks!

  • Zobags1111Zoe zoe Jenkins (@Zobags1111Zoe) reported

    @mouthwaite @virginmedia We are having the same problem with @virginmedia I have called four times and they keep saying nothing is wrong! I just started a new job and my training is severely hampered by the bad signal or the fact it just keeps stopping! Rubbish!!

  • allycatone allison kirkwood (@allycatone) reported

    @virginmedia Yes please I’m trying to help my mother in law move house taking her virgin with her. But I stayed online until 16:40 from 12:30 yesterday and we have tried to call in too. Can someone phone her?

  • alopez_bustos Antonio Lopez Bustos (@alopez_bustos) reported

    @virginmedia To continue to monitor and call them if I keep experiencing the issues! I have been doing that since November! They don’t care! Community advice is that you have a fault at the exchange

  • Soctty123 Soctty123 (@Soctty123) reported

    @virginmedia Only wireless. I haven't experienced wired connections dropping off. Never experienced anything like this with any of my other hubs.

  • tom_abhilash AbhilashTomChacko (@tom_abhilash) reported

    @virginmedia And the automation system is not allowing me to speak to a real person in the customer service