Virgin Media Outage Report in Bristol, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Bristol come from postal codes BS2 , BS5 , BS15 , BS6 , BS1 , BS7 , BS16 and BS4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Portishead, Bristol, Conham, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Portishead
|
Wi-fi | 1 day ago |
|
Bristol
|
Wi-fi | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Martin Rose (@MartinRose2) reported from Bristol, England@mouthwaite @virginmedia All of the wi-fi providers are rubbish. I am with BT and had to make several complaints about poor signal. You would be better off with a pay as you go dongle to be perfectly honest.
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Court✨ (@courttttxxo) reported from Avonmouth, EnglandHonestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback
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leighton daintree (@daintree75) reported from Bristol, England@virginmedia I dont want an account with you to send a complaint. I do not want to be your customer. All I want is to get this resolved. Do I have to go through @Offcom to resolve the issue issue?
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Adam Nieman 💙 (@adamnieman) reported from Bristol, England@jonWturney @virginmedia If only they DID invest in their network. They bought Telewest in a fire-sale many years ago and have spent barely a penny on it. My guess is that they are able to ‘upgrade’ your speed because all of your neighbours have switched to BT, who actually have invested.
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Phil Williams (@ChristianSurfer) reported from Nailsea, England@richardbranson are you anything to do with @virginmedia ? If so please can you get someone to finally do something they promise. 15 hours on phone, promised credits, nothing arrives, overcharge £50 p/month & promised of a call back & nothing 22 years a customer, 6 weeks waiting
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Pete Lawrence (@digthisfood) reported from Bristol, EnglandI cannot believe just how lousy the service is from @virginmedia . Counting down the days to my contract end.
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Lee (@leedumble) reported from Avonmouth, England@virginmedia Reliable joke still not working properly and a engineer book for today and guess what he did not turn up don’t worry on half a day wages wasted took time off unpaid joke 😡😡😡😡😡😡😡😡
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leighton daintree (@daintree75) reported from Bristol, England@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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pete jones (@brizzleboy) reported from Bristol, England@virginmedia Tried using that contact forms again, still nothing helps, I'll just hang on line for another hour 🤬🤬
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Jon K (@jonki1980) reported from Bristol, England@virginmedia Broadband is down in Bristol BS16. Stopped about 30 minutes - tried rebooting twice on and off included are you aware of any issues? Service Status says no issues - no message on calling 150 #virginmediadown
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Phil Williams (@ChristianSurfer) reported from Nailsea, England@virginmedia another 5 days waiting for a call back .. and this was after my case had been ‘elevated’ and a promise for all to be sorted on a Friday - more broken promises / what do you suggest now ? Just leave after 22 years ? @MartinSLewis @WhichUK - all details being recorded
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VickyL (@VickyLorych) reported from Bristol, England@virginmedia so disappointed 😞 I was quoted £70 pm all in today now my bill has arrived and it’s £100 and next month you wanted to charge me £277 😳 now sat waiting to cancel the services ! 😡
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Fi Willi (@fifiifif) reported from Bristol, EnglandAGH! 40 mins waiting on the phone to find out that @virginmedia will not help you understand why the internet service is slow unless you have an Ethernet plugged in... WHO CONNECTS BY WIRE TO THE INTERNET IN THE AGE OF TABLETS AND SMARTPHONE?! Ugh! 😡 #penalised
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Craig Allan (@CraigAllan5) reported from Clevedon, England@virginmedia shocking service so far. Ordered our broadband a month in advance of our house move as is essential because we’re both working from home. Been in a week and had delivery of my hub but still not able to connect. Advice is always just to wait and it will come online.
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Edwin Walker (@edwinokli) reported from Bristol, England@virginmedia I have an issue with Bluetooth headphones interfering with WiFi signal. Two pairs of headphones, same result. Is there anything I can do to the router to stop this from happening? It's better when I switch off the 2.4GHz band.
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TruVetCommando (@TruVetCommando) reported from Avonmouth, England@Ofcom hi there @virginmedia are charging me for fibre350 and im getting 30 at the best there customer service will not even send out a engineer to look. This has been going on for months. I have just spent over 2 hours on the phone again to them all they said is complain to you.
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TruVetCommando (@TruVetCommando) reported from Avonmouth, England@virginmedia Well just spent over 2 hours talking to your customer services team to be told 30mbps is acceptable for fibre350 what happened to money back if min 180mbps not reached
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Lucy Champion (@misseschampers) reported from Bristol, England@virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)
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leighton daintree (@daintree75) reported from Bristol, England@virginmedia I have had to email your DPO department again today for an update as it will be 3 weeks tomorrow since last reply. This has been rumbling on for a month. Your customer service is shocking. Who do I need to complain to? @Offcom?
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leighton daintree (@daintree75) reported from Bristol, England@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ColinG (@ColinG11729468) reported@virginmedia How can I get to speak to someone (not a BOT) Who will not be rude, not put the phone down on me and will resolve an issue that has involved 6 of your (sub)contractors not being able to do their job because nobody submits a report saying why they can't finish the job!
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The Devil's Advocate ♿🏴🇬🇧 (@Shropshire_Dad) reported@virginmedia What a surprise its down again.
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Blah (@Blah22438681) reported@jackjt8 @virginmedia I also chatted to someone who ‘put me through to retention’. While I was aware of the issue, there was no mention of it.
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Simon Honnor (@simonh) reported@virginmedia Maybe an email might help in that case? It would just be good to get some sort of heads up about this stuff.
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christian richards (@braedyn189) reported@RyuugaKun1 @virginmedia You would also think as a multi billion pound company they would honour any outage and refund all instances when it’s not the customers doing.
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Jamie McEwan (@JamieMc76633051) reported26minutes & counting on hold to @virginmedia. I spoke to a human in broken English for a couple of minutes 20mins or so ago. 2nd run through of the trash music playlist. Their new fibrephone roll-out going well, can't receive calls. Bravo. Golf claps all round.
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Jeantjie69 (@JeanArnoCillie1) reported@Xuairi7 @virginmedia My internet has been down since 8 this morning
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Anita Aspill (@AAspill) reported@virginmedia my home broadband and TV has been out since 2pm. No WhatsApp support, 1hour wait on telephone line, Network & Modem Status checker not working 😡 Is there an outage in North Dublin? When will it be fixed?
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mattyboyfn (@mattyboyfn) reported@Xuairi7 @virginmedia the internet doesnt work
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Konstantinos Veves (@k_veves) reported from Ealing, England@MTB_Flyer @drewsonix @virginmedia Exactly. They are selling a service that they know they cannot support. And there is no one who can do anything about this. They have an army of hounds protecting them.