Virgin Media Outage Report in Bristol, England
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The latest reports from users having issues in Bristol come from postal codes BS2, BS7, BS4, BS1, BS10, BS15, BS3 and BS5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bristol, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bristol, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bristol, England
Latest outage, problems and issue reports in Bristol and nearby locations:
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Andrea Buffery
(@Andrea_Buffery) reported
from
Bristol, England
@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia why do I’ve over pay for my services that you can’t deliver customer service joke keep reading off a card no help what do ever what clown do I need to speak to . @SkyHelpTeam might be a able to help £144 a month and still not able to watch i player internet slow😡
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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Rosemary Jane Fox
(@RosemaryJaneFo1) reported
from
Bristol, England
@virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?
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Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ
(@LOCKLEYHOBSON) reported
from
Bristol, England
@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
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Ryan Carrington
(@thisisryanc) reported
from
Bristol, England
@virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Craig Capel
(@craigcapes) reported
from
Bristol, England
The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Alister Betts
(@alisterbetts) reported
from
Bristol, England
@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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Shitsgigglesngloves
(@Shitsgigglesng1) reported
from
Kingswood, England
@Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.
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Ruth Cottingham💙
(@ruthcottz) reported
from
Bristol, England
@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
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Pilar Gómez
(@_dreamer_) reported
from
Bristol, England
@virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?
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Mary Shanahan
(@ShanahanMary) reported
from
Bristol, England
Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Mather
(@Chris_Mather) reported
So now @virginmedia have signed me up to a price they didn’t tell me about while on the phone and won’t cancel it. 4 different phone calls since Friday and 4 different lies
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kim westcott
(@kimwestcott1) reported
@virginmedia once again our wi fii is absolutely awful constantly dropping in and out makes it impossible to watch anything or kids to play xbox!!
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Michael Adamson
(@michaelradamson) reported
@virginmedia Yes my login details work on My VM account - your highest bundle (£116)
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ASMDY
(@ASamanda21) reported
@virginmedia Would all be fab if we got the internet speeds we are paying for and the internet didn’t keep dropping out. Your customer services team need to look hard at refunds when service is crap or refund automatically when you know internet is crap!
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ghana ba
(@konventional57) reported
@virginmedia I was then transferred to a totally different team and then informed that there weren't any notes from my previous calls. I will now have to make a complaint and the issue will be escalated
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Chris Moroney
(@chris_moroney25) reported
@virginmedia We did all that, and we have also called 4 times this morning with zero success. Really unhappy with the service, asked for a manager 4 times and then was hung up on.
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Al Carretta
(@alcarretta) reported
@virginmedia Fraud landline phonecall asking to test internet speed & install 'AnyDesk' to fix. Talked about in the forums so an ongoing scam but this crew are good talkers & 'switch departments' well - call only taken as waiting for an actual VM tech to callback...!
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ghana ba
(@konventional57) reported
@virginmedia He responded by saying if I dispute the manager's decision, it means we have reached a DEAD LOCK. When I asked what that meant, he said it means we couldn't agree to resolve the issue
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SteveAtkins
(@JobIsA4) reported
@virginmedia @CarersUK I've just spent 45 mins with 1 of your minimum wagers trying 2 cancel my contract. u 1st tried 2 charge me full price on the 4 months remaining and not the early disconnection fee. you robbing lying *******. this is another reason why im leaving. hope your bosses rocket explodes
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Nieve
(@Nievelizabeth29) reported
@virginmedia But do you understand how we’re now paying over £100 for a service we can’t use? Makes me consider coming out the contract