Virgin Media

Virgin Media Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS5, BS2, BS7, BS10, BS1, BS16, BS8 and BS4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bristol, England 01/03/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bristol, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Clevedon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol TV
United KingdomBath Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bristol, England

Latest outage, problems and issue reports in Bristol and nearby locations:

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.

  • davina79 Davina S (@davina79) reported from Bradley Stoke, England

    Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough

  • Bridgey21 Emma Blackburn (@Bridgey21) reported from Backwell, England

    @virginmedia my WiFi is not working despite paying someone to install it and about 7 hours of troubleshooting so far. One of your agents was helping me and was supposed to call me back 25 minutes ago but hasn’t yet and booster issue still not fixed

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP

  • bobktheking Bob Krysiak (@bobktheking) reported from Bristol, England

    @virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response

  • BlackMayan PASTOR WILL🇲🇼🇬🇧 (@BlackMayan) reported from Keynsham, England

    Or @virginmedia just being shit as usual.

  • SNewport01 Shaun (@SNewport01) reported from Kingswood, England

    @virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now

  • olikend oliver kendall (@olikend) reported from Bristol, England

    @virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.

  • DaveWilliams159 discodave (@DaveWilliams159) reported from Patchway, England

    @virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    @virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)

  • slip_rehill slip_rehill (@slip_rehill) reported from Bristol, England

    @virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.

  • rjgux Richard George (@rjgux) reported from Kingswood, England

    @dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkD_Evans Mark Evans (@MarkD_Evans) reported

    @strangebloke1 @virginmedia Still not connecting.... @virginhelp complaint raised...

  • JamesReckzyy Reckzy (@JamesReckzyy) reported

    Internet not connecting to no devices at all has @virginmedia gone down??

  • Alliyahwrites Alliyah Dawud (@Alliyahwrites) reported

    @virginmedia so trying to like Home School, work and the rest and my internet keeps cutting out. Apparently there’s no issues in my area. Care to recommend a rival that can take the pressures of modern life a bit better hey VM?

  • BonkersUK75 Flissyfliss❤️🤍💙 (@BonkersUK75) reported

    @virginmedia @LozzaFox Switching may be your solution 🙃

  • boy_scada Mark Taylor (@boy_scada) reported

    @LozzaFox Hey @virginmedia , the twitter world is measuring your customer service levels right now. Do not mess with Mr Fox, I'm with BT Fibre so feeling pretty smug right now

  • Mitch19872 LFC247 (@Mitch19872) reported

    @virginmedia any chance of someone answering the customer care line, rather than keep us waiting 45 minutes then cutting off?? It’s happened 4 times now!

  • miss_b_hist Miss Burn (@miss_b_hist) reported

    @virginmedia I ordered an ethernet cable from amazon as my hub is in the hallway. Still a slow connection!

  • Sarlic1 Barnesy (@Sarlic1) reported

    @LozzaFox @virginmedia Switch to BT, my internet went down last week and there was an engineer out in under 12 hours who fixed the numerous problems with my line. If they can’t fix it straight away they provide free 4G boxes to keep you online. Virgins customer service is a joke.

  • xTJSx 𝓣𝓻𝓪𝓬𝓮𝔂 (@xTJSx) reported

    @virginmedia Is there an issue with your customer services number today? Can’t get through on either numbers and I need to talk to someone quite urgently. Been trying since 7.30am!!!

  • ukayone Paul Hibbert (@ukayone) reported

    @virginmedia I cancelled my VM package in Nov. Why is Virgin still charging me for something I no longer want or need. It's not fair for me to pay for something I don't want. To make things worst I'm stranded in another for a month and paying for phone and TV that was cancelled in Nov. Help