Virgin Media Outage Report in Filton, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Filton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Filton, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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claire brooks
(@gasbitchbrooks) reported
from
Bristol, England
Virgin media and Vodafone r ****
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia so you think it’s acceptable to too my bill up by£29 a month after being with yourself for 17 years . After speaking to a so called customer service advisor I have to wait 28 days for a response 😡😡😡 new customers getting better deals
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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Matt Wells
(@Wellsylad20) reported
from
Bristol, England
not working on Sky via Virgin Media
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔
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David Mason
(@Mendipcaver) reported
from
Kingswood, England
@VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice
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Serena Ralston
(@serena_ralston) reported
from
Bristol, England
Cooee @virginmedia anyone there? My whole street down and no info from you.
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Faizan Valli
(@FaizanValli) reported
Virgin media need to fix up ASAP
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Monty
(@MontyHA) reported
@SquidGaming @virginmedia Every time I've had an issue they've "done a line test" and said I've had my maximum possible speed. Then an engineer finally comes out after I send them about eighty speed test screenshots and the engineer is like "oh yeah this thing only I can do needs doing".
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Fin
(@danfin0968) reported
@virginmedia Your twitter has been hacked . Your WiFi is terrible can't even get a signal in the kitchen why am I paying 52 quid a month
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Rakesh Chatterjee
(@rakeshchatterji) reported
Avoid #virginmedia!! Wanted to double my broadband rental end of contract and then kept my call diverting across departments for over hour when i wanted to cancel. Worst cosine service ever..
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Inés Goncalves ♡
(@Inesita__) reported
@virginmedia WiFi has been absolutely awful for the last few days, AWFUL.
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Andrew Lewis
(@AndrewELewis) reported
@GarethJamLewis @virginmedia It’s shockingly poor. I can’t even get coverage in the next room. Cancelling tomorrow. I was left without broadband over Christmas as the engineer never showed up to fix it.
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Zoë Wright
(@Zoe_Wright3) reported
@virginmedia No problem I understand staffing maybe short at the moment but I need to cancel my contract please
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Donna Caslin
(@caslin_donna) reported
@cherylhuggins @virginmedia Honestly we've had nothing but problems for weeks & don't seem to be able to get anywhere. So frustrating because you can't actually get to speak to a person!! Either robots asking questions or texting which can take all day long & still not have a resolution..... 😡
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AlanScrim89
(@AldoScrim89) reported
@BornJambo1874 @virginmedia Aye it was said more in hope than expectation to be honest. Never had any issues before with them until today - poor show really
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Lucy Cowdery
(@cowdery_lucy) reported
@virginmedia It says no known issues. However, I’m telling you there is. The WiFi connection is only acceptable in the room the hub is in. I upgraded our broadband to improve this but we’re now right back to square one. Is my only option to move to bt who guarantee it will work in all rooms