Virgin Media

Virgin Media Outage Report in Filton, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Filton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Filton, South Gloucestershire, England 04/27/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Filton, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBath TV
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Filton, England

Latest outage, problems and issue reports in Filton and nearby locations:

  • xChuChux911 Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

  • BRFCSamuel Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

  • AndyMWilcox Andy Wilcox (@AndyMWilcox) reported from Kingswood, England

    @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

  • gillih Gill Harrison (@gillih) reported from Portishead and North Weston, England

    @virginmedia I have got this sorted with your team now. Helpful person. But I suggest changing your auto system to give callers an idea of wait time. Better customer service.

  • gillih Gill Harrison (@gillih) reported from Bristol, England

    Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

  • tuco_tuco WE ARE TUCO (@tuco_tuco) reported from Bristol, England

    Wow @virginmedia really can't sort their stuff out.......HELP its a joke

  • NatSydenham Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    @virginmedia What do you think my problem has been this whole time? No one will answer me

  • sarahellenk1 SarahellenK (@sarahellenk1) reported from Westerleigh, England

    @virginmedia please can someone help me. I need a number to call you on

  • Bristolvor Ivor the Vorlord (@Bristolvor) reported from Bristol, England

    @KGravil @virginmedia Service?

  • chloehester Chloe (@chloehester) reported from Bristol, England

    Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • garethbalmer Gareth Balmer (@garethbalmer) reported from Bristol, England

    @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

  • RajnishRazdan Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.

  • emmainglasgow emmainbristol (@emmainglasgow) reported from Bristol, England

    @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

  • BRFCSamuel Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

  • RajnishRazdan Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back

  • chrisandobe Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia If it's better customer service then that would be better than having to be with O2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_tselepis Tony Tselepis (@tony_tselepis) reported

    @virginmedia please assist with an ongoing area problem

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • MurrayAlanLee DREAMVIEW ESTATES (@MurrayAlanLee) reported

    @VirginMedia #virginmedia any issues with emailing on NTL world platform? Cant access emails from any device, web page

  • DisabledSailor Mistreated Veteran (@DisabledSailor) reported

    @virginmedia I cannot call 150 since you never gave me a phone line yet charged me for one And when I ring and speak to your support they book an engineer despite the issue being a local area issue Cannot be bothered with a argument right now

  • DisabledSailor Mistreated Veteran (@DisabledSailor) reported

    @virginmedia Yes, when I ping Google I get failed to reach destination I've rebooted the whole lot The lights are doing different things today tho, but still not working This was caused by a power surge in the area

  • totofds25 DavidFrances (@totofds25) reported

    @FergalBowers @VodafoneIreland Not only that network Fergal , happening on Virgin media also . Got a scam call from an 088 number other day among others

  • Ashley78224698 Ashley (@Ashley78224698) reported

    @virginmedia I've gone through your currently available online help multiple times, none of it helps. Both on wired, and wireless the speed is subpar, and connection quality unacceptable. I have done the usual (off and on, all the excess stuff), with no improvements...

  • HelynParr Helyn Parr (@HelynParr) reported

    @virginmedia Still waiting for IT to help us but still no help on reinstatement of email at work today so will contact again 4:pm thinking of moving all our 3 accounts to Sky

  • lauradocherty84 Laura Docherty (@lauradocherty84) reported

    @virginmedia I would AGAIN (called numerous times last few months) but I haven’t got time to be on hold hours talking to a technical team that just read from a script, all they’ve done is tell me they resend a signal to the pods which does nothing. Why doesnt your kit just work as it should?

  • ushererofsouls ✨kate✨ (@ushererofsouls) reported

    @virginmedia No - coz I can’t remember my log in details & last time I looked there were no issues showing for my postcode. The disco has stopped & its working now, but so slow!