Virgin Media Outage Report in Filton, South Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Filton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Filton, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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Niall
(@tuwituwo) reported
from
Bristol, England
@virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min
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Jon Taylor
(@jon_p_taylor) reported
from
Bathford, England
@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too
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Ben Geracitano
(@CoachGeracitano) reported
from
Kingswood, England
@virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.
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Dave Brain 🧠
(@Ornsack) reported
from
Bristol, England
I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
@notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown
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Steve
(@SToolis) reported
from
Bristol, England
@UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband
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Dave
(@dangerous_85) reported
from
Bristol, England
@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
I don't need your help anyway @virginmedia wasteman...
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated
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Alison Newnham
(@Allypally52) reported
from
Bristol, England
@virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue
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Sophie Giltinan
(@sophiegiltinan) reported
from
Avonmouth, England
Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Caaarrl🏴
(@Carl_Sealy) reported
@virginmedia It works on my ipad but on my phone it says the signal isn't strong enough
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ben wheatley 🤌
(@ben_wheat) reported
@virginmedia Can we not get any support or anything? No one can do their jobs or attend meetings without paying a substantial amount for buying data to hotspot off their mobiles.
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Zelda Hughes
(@ZeldaHughes) reported
After 7 months of tortuously bad service from Virgin Media, I'm finally free of them. It says everything that 7 weeks after I arranged my disconnection, I've only just received the email they sent on Dec 11th to confirm they were d'connecting me. How are they still functioning...
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Raheem Sterling-Parker
(@rabzfit) reported
@virginmedia we need to have a word mate, £55 a month for a bunch of bollocks. This super fibre business ain’t super fibre it’s coming like no fibre ta rass. And to top it off you lot never answer your phone. Na Rasta
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Tony Bradman
(@tbradman) reported
@virginmedia ‘Sadly’?! Is that it? So let me get this straight... I’ve had a very poor service due over a month, I now have no service at all, you won’t tell me when or even if you can fix it, I now have to pay @VodafoneUK to provide it, you’re putting up my monthly payment... 1/2
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BenTweets
(@BenWill76352165) reported
@virginmedia Ongoing problem. Wired, non-console speed tests with nothing else. Have tried to complain, been promised multiple calls back, all of which have not happened. Still waiting to hear from someone..... Happy to talk. @virginmedia @Ofcom
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𝗗 𝗮 𝗻 𝗶 𝗲 𝗹 𝗹 𝗲 ✨
(@Missjollz) reported
@virginmedia Less than 2 weeks since i last contacted you, and yet MORE issues?? I work from home, what am i paying for internet for, if I'm not getting what i pay for! NE32 area, Router is fine (no internet) light, rebooted and restored and still issue persists
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Danny Pearson 😁 ✎
(@Danny_D_Pearson) reported
@tbradman @virginmedia @tbradman Their service is... awful!!!
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Mj
(@mj17011974) reported
@virginmedia been a customer for 22 years paying av. £115 p month, been told no loyalty discount this year and bill going up to £145 p month and ‘nothing you can do’ what ever happened to loyalty? Think I’ll go to #sky
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Sian Jones
(@SianJones9814) reported
@virginmedia No I have been through to every department possible including complaints who offered to cancel my account! They have run tests and say everything is fine. I’ve downloaded connect & it tells me the signal is great in all rooms. But it hardly works away from the hub.