Virgin Media Outage Report in Filton, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Filton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Filton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Filton, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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Chris Rose
(@chrisandobe) reported
from
Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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Jamie Barry
(@JamieGBarry) reported
from
Bristol, England
@virginmedia That’s my issue. I took to Twitter as your call handlers CANNOT resolve my complaint. Your complaints process is shocking. You blackmail customers then do not actively respond to issues they raise.
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Mark Prouse
(@prousy) reported
from
Kingswood, England
Worst customer service must go to @virginmedia.
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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Richard George
(@rjgux) reported
from
Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Laurence
(@An_SEP_Field) reported
from
Avonmouth, England
@virginmedia aaarrrggghhh!!!! No phone service!!!!
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Gem Anderson
(@Gemmagems1503) reported
from
Bristol, England
@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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David Rankin
(@mrdrankin) reported
from
Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Marie Cross
(@lucycross1978) reported
@JamesBennewith @virginmedia This was on TV today VIRGIN are rubbish, I think it says they have 30 days to rectify an issue or Yr entitled to leave without paying an exit fee! Have u tried doing a direct test from Yr phone?
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ADJStreams (Live on Twitch NOW)
(@adjstreams) reported
@virginmedia, scratch what I said about wanting M500, not sure I'm confident I'd get what I pay for when I get this currently through the network test: "There's a network issue which maybe affecting your broadband service"
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qqch bizarre
(@qqchbizarre) reported
@virginmedia Hi There. My broadband bill was 27 £ and it’s offered 50 £ for a month on our new contract. I wanted to leave but couldn’t reach your customer service. I called many times. And now my contract renew as 50£, that’s not fair! Please help me and let me leave virginmedia
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paul greening
(@greenipa) reported
@virginmedia Numerous errors whilst watching on demand, keeps losing connections, errors C310, and others but can’t remember what they are, can loose connection appropriately every ten minutes
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Josh
(@ohhmiijosh_) reported
@virginmedia please tell me why I’ve been receiving the worst connection possible for one of your highest monthly packages? Also can somebody come round and rip this bastard router out of the wall so I can choose somewhere better and cheaper?
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Eve Ainsworth
(@EveAinsworth) reported
I feel like I'm back to dial up now, my wifi is so bloody awful these days. Time to leave @virginmedia I think. Anyone got recommendations of good TV/broadband package?
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Teganlea
(@Teganleaaa) reported
@virginmedia I have a hub 3 yet the app is telling me I don’t and therefor can’t use it. It’s really wearing thin that I’m at forever complaining about the service I pay for compared to the service I actually get
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Liz
(@elizabethrobi11) reported
@virginmedia no service and service checker off wth
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Dave Copeland
(@dcstretch) reported
@BethAshton @virginmedia @bt_uk is the way to go chum. Very few problems and you don’t have to have installers in. Plug and play.
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Cat Tapia
(@cat_tapiaa) reported
@virginmedia we have just had someone come out to fix the wifi, it was fixed for about 20 minutes and then the engineer touched the wifi box and now it’s not working again? Please explain