Virgin Media outages and service status in Filton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Filton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Internet (67%)
- Wi-fi (22%)
- E-mail (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Filton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Filton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 20: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Filton, England
The most recent Virgin Media outage reports came from the following cities: Bath, and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bath
|
12 days ago | |
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Bristol
|
Internet | 12 days ago |
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Bristol
|
Wi-fi | 12 days ago |
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Bristol
|
Wi-fi | 12 days ago |
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Bristol
|
Internet | 17 days ago |
|
Bath
|
Internet | 18 days ago |
Community Discussion
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Virgin Media Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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Hi, call me Chu x (@xChuChux911) reported from Bristol, England@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported from Bristol, England@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
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Tony Cox (@coxtonycox) reported from Bristol, England@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
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Sam 🏴☠️ (@BRFCSamuel) reported from Kingswood, England@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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Stuart Gallop (@creativeskg) reported from Bristol, England@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Tiffany (@lazy__goth) reported from Bristol, England@virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.
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Andrea Buffery (@Andrea_Buffery) reported from Bristol, England@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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David Lloyd (@dave_backwell) reported from Backwell, EnglandShe tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Mark Andres (@CloudHQ) reported from Bristol, EnglandInternet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Beth Ryan (@bethkorf) reported from Kingswood, England@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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Alex (@0JTheJuice) reported from Bristol, England@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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Alexandra Powell (@gingermurkin) reported from Patchway, England@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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Sam&Snooper (@SamAndSnooper) reported from Bristol, EnglandLooks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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Paul Terry (@SurrealPaulT) reported from Bathford, England@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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David Lloyd (@dave_backwell) reported from Backwell, EnglandAppalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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M-O-O-N (@Borgle1) reported@caz_fizz @MelJanie @virginmedia Virgin are terrible now. Since the Welsh and North East staff were laid off. The overseas workers are untrained and promise the earth but deliver nothing and cause hours of phone calls for issues that could and should be solved in 3 minutes.
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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Martin (@lionking2014) reported@LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????
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Virgin Media News (@VirginMediaNews) reportedA man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses. More on Virgin Media PLAY.
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Tom J Jarvis (@TomJJarvis) reported@virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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Paul oc (@PaulOco84535827) reported@VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers
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Philip Robson (@philnap73) reported@InPostUK Thanks but @virginmedia say it is with you and down to you to deliver. How does this get resolved? It does not appear to have left your depot
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GamerStyle1980 (@GamerStyle1980) reported@seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god
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Andrea Jones (@Ang_Jones72) reported@Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company