Virgin Media Outage Report in Filton, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Filton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Filton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Filton, England
The most recent Virgin Media outage reports came from the following cities: Portishead, Bristol, and Conham.
| City | Problem Type | Report Time |
|---|---|---|
 Portishead
|
Wi-fi | 14 hours ago |
|
Bristol
|
Wi-fi | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Internet | 3 days ago |
Community Discussion
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Virgin Media Issues Reports Near Filton, England
Latest outage, problems and issue reports in Filton and nearby locations:
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Bel West (@bellawesty) reported from Saint Arvans, Wales@virginmedia I have been trying to cancel my virgin media account for months, every time I call I get disconnected, put back to the original menu or told you’re too busy because of corona. Please let me know how I can cancel my subscription without spending hours of time
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Ben Hetherington (@BenChem1010) reported from Filton, England@virginmedia been on hold for a web chat for 3 hours now, and all phone numbers redirect to an automated service, telling me to use the web chat ... Is there any way to actually speak to someone?
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Amy Bramhall (@amy_bramhall) reported from Keynsham, England@virginmedia We haven’t had service for 6 days now. Still no soloution... The people you sub contract cut our cables and cemented on top when putting an unasked for access point in outside, the engineers can’t fix it.
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Will Dace (@willdace) reported from Bristol, England@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please allow me to return your gear then cancel my contract.
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Too many issues to describe in Twitter limit. Problems with installation of broadand, land line, TV and with mobile. Someone at @virginmedia needs to take responsibility and deal with it and my complaint. I'm promised a call back but never happens #virginmediadontcare
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Amy Bramhall (@amy_bramhall) reported from Keynsham, England@virginmedia We sent a complaint on Wednesday last week and no reply. It’s making life very difficult and still no sign of it being fixed despite 2 different ppl coming out yesterday and today
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia The question is when. No good just telling me they will when theres zero evidence it and time and time again I'm told someone will call me tomorrow and the never do. What's the point in a code of conduct if you ignore it? Such rubbish. #virginmediadontcare
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Amy Bramhall (@amy_bramhall) reported from Keynsham, England@virginmedia No. It’s been advised your contractors drilled through our cables and then shoved cement down there making it impossible for the engineers to fix. Day 9 with no internet today. Going to cancel as really need to work at home 😡
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Alex Sams (@Samzzy) reported from Bristol, England@virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia What exactly do you think I've been doing? I've lost count of the number of times I've phoned but there is never a manger available to talk to me. I was again told yesterday that someone would call at lunchtime today but they didn't. What more I can do? #virginmediadontcare
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SamuEL Penster in the Multiverse (@Team_Penster) reported from Bristol, EnglandVm @virginmedia clearly know there are issues as its been dropping constantly since 2ish... service status "no issues"
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Cherrie Ho (@ho_cherrie) reported from Bristol, EnglandHi @virginmedia, would appreciate some help in cancelling my broadband service. Website suggests a contact number to call which is a voicemail and diverts me to get help online. I’m getting no where.
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JG (@jordygordz) reported from Bristol, EnglandVirgin media is so **** yet so good at the same time. Pissing me off
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Think Bike (@ChrisThinkbiker) reported from Yate, England@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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BuzzedUp (@MickDickinson) reported from Bristol, England@JustMeBeingMe4 @virginmedia Hiya that why I left Virginmedia terrible service - I joined UW better broadband half the price. Happy to chat it through
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Since moving to @virginmedia 2 weeks ago everything that could go wrong has, and no one at VM has taken resposibilty. I've raised a complaint and have been promised mangers would call but no one does. Just been on phone again, still problems and no help.... #virginmediadontcare
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Will Dace (@willdace) reported from Bristol, England@virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please cancel my contract and allow me to return your gear.
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SamuEL Penster in the Multiverse (@Team_Penster) reported from Bristol, England@virginmedia Is down again been down like 17 times this week. Jokers
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Doesn't explain why I was promised call backs on both Thursday and yesterday and they didn't happen, or why the issues remain unresolved after two weeks and I have to keep chasing... #virginmediaterriblecustomerservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Yvonne Lane (@ylane2) reported@virginmedia appalling customer service. Web chat at 2 hours 20 mins. 4th adviser, a manager, appears to have gone AWOL. 20 mins since last msg. No resolution.
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Nina&Nuno (@the_Fonsecas) reported@virginmedia @lavalarue Surely having to pay for things like very expensive nursery fees so my little one can have daycare and I can work and pay for all my bills, and also provide for my family isn't being taken into consideration as a very loyal customer who recommended @virginmedia to so many friends
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F Von Bickhammer (@vonbickhammer) reported@virginmedia It appears we have hit a new low... Apparently having a broken VM services box now off the wall internals exposed to elements is not something that needs to be fixed... It needs a customer complaint to be raised 45mins in and still waiting to complete.... Really VM?
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Failure (@Joseph344760222) reported@therealnickhope @virginmedia @bt_uk my wifi has been down for 2 hours
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robert de'ath (@rob_death84) reported@virginmedia since virgin media started piggy backing off of vodafone my data signal has been appalling. I pay a lot of money a month and have a lot of data that I can’t use because the signal is so poor.
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Mr Edwards (@iEddiez94) reportedAnybody else's @virginmedia slow as heck today? 60 Megabits per second over a wire. Why am I paying for 100?
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BFlat! (@BFlat155) reported@virginmedia It seems u do not understand what I'm asking. U offer 2 technologies: wifi extender and powerline. I need to connect network hub via ethernet but want to know if WiFi pod has ethernet port. The Gen 2 WiFi pod has 2 ports and faster.will call support 4 answers
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Emily Grace 💛🤍💜🖤🏳️🌈 (@emxpls) reported@virginmedia Ok well I’ve never done one, should I do one?
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Vicki Worgan (@vickiworgan) reported@virginmedia How do I contact someone by phone to discuss my many issues? Text is not practical, with the internet dropping out. Please advise, ZP. I have been a customer for nearly twenty years.
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. (@xashleyallen) reportedRather than waste time replying to people on social media why doesn’t @virginmedia just address the ****** ******* broadband. ******* sort it out now, genuinely the worst service provider in the UK.