Virgin Media Outage Report in Kingswood, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kingswood, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswood, England
Latest outage, problems and issue reports in Kingswood and nearby locations:
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
She tried to complain, but got nowhere. This month her contract expired, so she tried again. Yesterday she spoke to a customer service guy @virginmedia who was very surprised at what she had been told back in July. He told her to contact the house moving dept, who'd refund her
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia If it's better customer service then that would be better than having to be with O2
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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David Lloyd
(@dave_backwell) reported
from
Backwell, England
Appalling customer service thread to follow about @VirginMedia. 6 months ago my partner and I moved in together. We were both customers with @virginmedia but for obvious reasons decided we only needed one account in our new house ...
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
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Trevor Whiteman
(@nongrockle) reported
from
Bristol, England
@JuanaWhiteman @virginmedia Zero customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Barrie J Stephenson
(@barstep) reported
from
York, England
@virginmedia It’s now the 9th day since I requested a PAC code from VM. So I filed a complaint, spoke to OFCOM and within an hour I had my PAC code. My faith in VM is zero - my faith in OFCOM is 10 out of 10.
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Jack C
(@Jbc729) reported
(2) @virginmedia fortune to cancel my contract early for a so called service that I'm not receiving 😡😡😡
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Imtiaz Ahmad
(@Mianimtiaz85) reported
how can you charge whatever you want to the customer without letting him know @virginmedia i will put this to Offcom Now its enough this is 2nd time you done
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qual
(@oQualUK) reported
@virginmedia I'll check it out , but I feel like when I'm paying for X up and X down speed and im not getting that, its a problem that should be taken pretty serious, let alone the fact that my net drops every other day. I shouldnt have to so sieve through forums for help, how can it be only
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Ams
(@ams786ams796) reported
@virginmedia Nothing raises a complaint bit then got an email saying it was closed so I don't think they even know what there doing
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Howard Marbles
(@HowardMarbles) reported
@simonmayo @virginmedia It’s so nice to have a name and get a response and good fir them as VM answer. I’ve had so many problems with VM and either wait for ever or get the bot which eventually can’t fix the problem anyway.
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Faisal Hussain
(@Fez_0071) reported
@virginmedia Why do they think all customers are stupid? Im interested in hearing the truth about the route cause of the problem, and this happens so often? Why is virgin media not putting in redundancy plans to avoid these situations.
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Faisal Hussain
(@Fez_0071) reported
@virginmedia Yes there is an outage in the area, but no explanations. Customer services say it’s a cabling issue between the street box and customer property, little does he know the street box is located outside my property and no engineer has visited it.
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Adam shaw
(@ashaw_thing) reported
@virginmedia Haven’t heard from anyone other than a letter to say my complaint had been closed ?!?!?!
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Uzair Mansoor
(@uzy1990) reported
@gavin53510743 @virginmedia @VirginMediaNews Thankyou for your support but these fraud peoples have already charged. I have emailed them, complaint online but no one listen. Becareful with them and i would recommend dont use them.