Virgin Media

Virgin Media Outage Report in Kingswood, South Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingswood, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kingswood, South Gloucestershire, England 12/12/2024 22:40

December 12: Problems at Virgin Media

Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingswood, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingswood, England

Latest outage, problems and issue reports in Kingswood and nearby locations:

  • TruVetCommando TruVetCommando (@TruVetCommando) reported from Avonmouth, England

    @Ofcom hi there @virginmedia are charging me for fibre350 and im getting 30 at the best there customer service will not even send out a engineer to look. This has been going on for months. I have just spent over 2 hours on the phone again to them all they said is complain to you.

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia I have had to email your DPO department again today for an update as it will be 3 weeks tomorrow since last reply. This has been rumbling on for a month. Your customer service is shocking. Who do I need to complain to? @Offcom?

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @virginmedia internet down in BS8?

  • TruVetCommando TruVetCommando (@TruVetCommando) reported from Avonmouth, England

    @virginmedia Well just spent over 2 hours talking to your customer services team to be told 30mbps is acceptable for fibre350 what happened to money back if min 180mbps not reached

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.

  • ChristianSurfer Phil Williams (@ChristianSurfer) reported from Nailsea, England

    @richardbranson are you anything to do with @virginmedia ? If so please can you get someone to finally do something they promise. 15 hours on phone, promised credits, nothing arrives, overcharge £50 p/month & promised of a call back & nothing 22 years a customer, 6 weeks waiting

  • adamnieman Adam Nieman 💙 (@adamnieman) reported from Bristol, England

    @jonWturney @virginmedia If only they DID invest in their network. They bought Telewest in a fire-sale many years ago and have spent barely a penny on it. My guess is that they are able to ‘upgrade’ your speed because all of your neighbours have switched to BT, who actually have invested.

  • edwinokli Edwin Walker (@edwinokli) reported from Bristol, England

    @virginmedia I have an issue with Bluetooth headphones interfering with WiFi signal. Two pairs of headphones, same result. Is there anything I can do to the router to stop this from happening? It's better when I switch off the 2.4GHz band.

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia the lack of urgency from your team dealing with a fraud case is so poor!

  • fifiifif Fi Willi (@fifiifif) reported from Bristol, England

    AGH! 40 mins waiting on the phone to find out that @virginmedia will not help you understand why the internet service is slow unless you have an Ethernet plugged in... WHO CONNECTS BY WIRE TO THE INTERNET IN THE AGE OF TABLETS AND SMARTPHONE?! Ugh! 😡 #penalised

  • stace_the_face stace_the_face 💙💙💙🎓🎓🎓 (@stace_the_face) reported from Bristol, England

    @virginmedia saga continues- so their call handler didn’t call me back and now someone’s told me they cancelled my compensation cheque because my account is closed. My account was closed because you couldn’t provide a simple service for 4.5 months and damaged my property.

  • digthisfood Pete Lawrence (@digthisfood) reported from Bristol, England

    I cannot believe just how lousy the service is from @virginmedia . Counting down the days to my contract end.

  • chloehester Chloe (@chloehester) reported from Bristol, England

    @virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?

  • jonki1980 Jon K (@jonki1980) reported from Bristol, England

    @virginmedia Broadband is down in Bristol BS16. Stopped about 30 minutes - tried rebooting twice on and off included are you aware of any issues? Service Status says no issues - no message on calling 150 #virginmediadown

  • courttttxxo Court✨ (@courttttxxo) reported from Avonmouth, England

    Honestly @virginmedia has to be the biggest load of **** ever. We never have WiFi, even the TV that’s hooked up to the Ethernet cable isn’t working. At least once a day the WiFi drops. We live in Bristol, not the ******* outback

  • brizzleboy pete jones (@brizzleboy) reported from Bristol, England

    @virginmedia Tried using that contact forms again, still nothing helps, I'll just hang on line for another hour 🤬🤬

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia so disappointed 😞 I was quoted £70 pm all in today now my bill has arrived and it’s £100 and next month you wanted to charge me £277 😳 now sat waiting to cancel the services ! 😡

  • leedumble Lee (@leedumble) reported from Avonmouth, England

    @virginmedia Reliable joke still not working properly and a engineer book for today and guess what he did not turn up don’t worry on half a day wages wasted took time off unpaid joke 😡😡😡😡😡😡😡😡

  • MartinRose2 Martin Rose (@MartinRose2) reported from Bristol, England

    @mouthwaite @virginmedia All of the wi-fi providers are rubbish. I am with BT and had to make several complaints about poor signal. You would be better off with a pay as you go dongle to be perfectly honest.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • racheleaster1 Rachel (@racheleaster1) reported

    @virginmedia Yeh that’s fine, I just want to cancel please. It’s sooooo difficult. I’ve tried calling 3x, text service and written a letter. Now I’m tweeting what more do I need to do?

  • mikeybhoy11 Mick McCuaig (@mikeybhoy11) reported

    @virginmedia you are impossible to contact. We have no tv or broadband which is unacceptable as we require internet access to assist in care of a vulnerable adult. After 20 years I will cancel tomorrow

  • Dogsknob57 Robert Greaves (@Dogsknob57) reported

    @virginmedia I have had problems with my land line for past 2 days. Can’t call or receive. According to your checker there’s no problem with telephone in OL2 7AR please check

  • stevie_clare stevie-clare✌ (@stevie_clare) reported

    @virginmedia wondering is there an issue with my tivo main box? I upgraded to tv360 yesterday & everything is great except woke this morning to no lights on the box but remote responding as normal and 2nd tivo box in bedroom has all lights still?

  • OldhamBradd Bradley Smith (@OldhamBradd) reported

    @managediot @virginmedia Service outage check the sevice update page

  • ____HarleyQuin Harley ♦️ (@____HarleyQuin) reported

    @virginmedia THis has been on going for 4 Months now!! Its a joke supporting key workers would mean a functional Internet Service that doesnt dip out every hour and have to rely on a secondary Wifi

  • mike_overthere michael quinn (@mike_overthere) reported

    @virginmedia virgin media sale now just 1 problem they jack the prices £4 every year with out fail this year they up £4.50 i cant pay that so i is off to some thing cheaper

  • RachaelMoore30 Rachael Moore (@RachaelMoore30) reported

    @virginmedia my WiFi has been on and off all day,everyday for the last week! Not getting what I'm paying for and customer service is shocking!!

  • OnlyRxzr OnlyRxzr (@OnlyRxzr) reported

    @virginmedia how do I contact you guys about an issue with my wifi?

  • r0b0inka rebecca (@r0b0inka) reported

    virgin media will be renamed ‘media’ after they suck my **** bc they’re SO ******* SLOW