Virgin Media Outage Report in Kingswood, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingswood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kingswood, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Radstock and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingswood, England
Latest outage, problems and issue reports in Kingswood and nearby locations:
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yes and I’ve contact your “help” staff but they were useless
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@NightAtKendalls @virginmedia Actually my whole electrics cut out x
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.
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Greg Dawes
(@GregDawes38) reported
from
Patchway, England
@virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia I don’t want to make a complaint just fix our internet x
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere
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Jake Johnson 🚲🇪🇺
(@jakepjohnson) reported
from
Easton-in-Gordano, England
@RichWalker15 @paul_smortions @AsACyclist @Scoodles64 @grfirestorm @fathead1987 @HylandIan @virginmedia You *are* using it though. It’s how the internet gets to your house. It’s “line rental”. It’s an infrastructure charge for using the cabinets and lines etc to deliver the service (separate cost) to your house.
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sarah bush
(@xcbushy) reported
from
Bristol, England
@virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia also was offer a system that would improve the WiFi in the house. The netgear pl1000 arrived yesterday and doesn’t give me@any further WiFi coverage. It just extends the network. I only have the one router..
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Chris Badley
(@CGBadley) reported
from
Bristol, England
@virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks
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Jon Godfrey
(@jongodfrey) reported
from
Saltford, England
I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Cut and Pastryarch
(@amias) reported
from
Bristol, England
@albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.
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Richard George
(@rjgux) reported
from
Kingswood, England
@dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!
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slip_rehill
(@slip_rehill) reported
from
Bristol, England
@virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Pears
(@RWGPears) reported
@virginmedia We’re now £25 down on mobile data charges. How do we claim this back and seek compensation for much hassle and time involved?
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UltraFoil
(@UltraFoil) reported
@virginmedia No it sent me through a list of options that led to a dead end. I'm getting conflicting information from the Virgin app; it says there isn't a problem in my area, but also that they're working on the problem in my area! The phone call led to them just sending me a link.
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Benjamin james Rees
(@BenjaminjamesR5) reported
@virginmedia Unfortunately this is not an option and also not an issue I've had with previous broadband providers. Looking forward to ditching virgin in the new year.
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ryanz
(@ryanzfnr) reported
@virginmedia @NetflixUK shut ******** up and sort ur internet out why are you doing maintenence at 6 o ******* clock in the evening you bellends stupid pricks most unreliable company u virgin filled sack of absolute dogshit 0 criterias in life u deranged knobheads suck yourselves and ur nans ***** ashes
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UltraFoil
(@UltraFoil) reported
@virginmedia The link just leads to the page where it says they're working on it, and the call says to hang up. I don't think there's a problem in my area in general, my neighbour has no issues. And it's just our upload speed affected. I just don't know how to get through to an actual person.
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bethy
(@betttttthy) reported
@virginmedia It is a one off credit due to complete loss of service for 9 days. Every time I ask why it’s not been applied, I’m told it has now been applied and it will appear on my next bill. I’m then given a bill with no deductions! Extremely frustrating.
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Helen Reihill
(@BBLn15) reported
@virginmedia That would mean going back into bots and WhatsApp. I want to write a letter of complaint. As said 5 hours later and no resolution. That’s no service
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Gill
(@Gypsygillybean) reported
@virginmedia Omg if I add up all the hours I’ve spent on the phone to your various depts, the number of times I’ve had to clear security etc it adds up to a couple of weeks out of my life. Wish I’d never heard of VM. Not your fault - give me Honduras or Mexico any day.
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Martana Price
(@MartanaPrice) reported
@virginmedia Looks like there are issues in your postcode affecting your services There's an issue with our Virgin TV service in your area. Our technicians are working to fix the issue. Check back here at any time for updates.
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J
(@MJ9445) reported
@virginmedia absolute dog **** service.