Virgin Media outages and service status in Backwell, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Backwell, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 8, 7:26 AM GMT+1.
- TV (41%)
- Internet (39%)
- Total Blackout (9%)
- Wi-fi (9%)
- E-mail (1%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Backwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Backwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Backwell, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Weston-super-Mare, and Clevedon.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 1 day ago |
|
Bristol
|
Internet | 2 days ago |
|
Weston-super-Mare
|
Internet | 3 days ago |
|
Bristol
|
Internet | 3 days ago |
|
Bristol
|
TV | 3 days ago |
|
Bristol
|
Internet | 3 days ago |
Nearby cities with recent reports
7 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Backwell, England
Latest outage, problems and issue reports in Backwell and nearby locations:
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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Stuart Gallop (@creativeskg) reported from Bristol, England@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Carol Gladwin (@carolgladwin) reported from Nailsea, England@virginmedia Had real problems with the service web page.. took an age to load and then chucked me back a page! Our service is back now.
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Tiffany (@lazy__goth) reported from Bristol, England@virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.
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Amy (@Yippers) reported from Bristol, England@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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Alister Betts (@alisterbetts) reported from Bristol, England@virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!
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J Stan (@Superstan_92) reported from Bristol, England@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia My account has been compromised so I can’t sign in to join?
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The Pistol from Bristol (@pistolpete303) reported from Kingswood, England@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Mark Round (@Fingers247) reported from Bristol, England@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandLooks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Mark (@MarkAnstee2) reported from Weston-super-Mare, England@paulatkinsonuk @virginmedia Virgin hubs are known for poor wifi signal the hub 4 aint much better i ended up getting an old home hub router and turning that into a wifi access point . Though if you do get a hub 4 beware of overheating along with virgin wifi boosters.
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone
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Der Shru (@DerShru) reported from Bristol, EnglandSaw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧ (@DollyDeluxe) reported from Patchway, England@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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🚑🌈Josh 🇪🇺👨⚕️ (@1Joshwa) reported from Bristol, EnglandSo why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth (@GPRO2023) reported@virginmedia I want a call from a manager ASAP as I am sick of all your empty promises and poor customer journey. I've been trying to get this resolved the past 3 weeks!!!
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Carl Swift (@Ani183767) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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catherineleech (@poppyandoscar) reported@virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.
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Lisa Harvey (@weeleesa) reported@virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.
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Ian Lewis (@IanLewis299) reported@virginmedia Sorry, I've worded that badly. I meant I didn't even want to raise a complaint. I told them not to raise it, and they have done anyway, and resolved it. They also told me not to fill in the survey as my issue (not a complaint!) isn't yet resolved so it wouldn't look bad on them!
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Kev (@victor50) reported@virginmedia once again we have broadband & tv issues. I’ve understand we’ll have intermittent service until 10th. That’s 4 days with the issue. How do I claim compensation please? Supposed ‘award winning’ service is failing with monotonous regularity.
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Fatscholes76 🇺🇦 (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?
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Jane Smith (@smithers263) reported@virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am
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FordPrefect (@fp2072) reported@virginmedia you've been a customer for over 20 years, let us call you and see what we can offer to keep you. Well still no call so tells me all I need to know
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Rich Brady (@RichTigheBrady) reported@virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!