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Virgin Media

Virgin Media outages and service status in Bath, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bath, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 22, 2:11 PM GMT+1.
  • 75% Internet (75%)
  • 10% E-mail (10%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Bath come from postal codes BA1 and BA2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at Virgin Media

Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

CityProblem TypeReport Time
Bristol Internet 1 day ago
Bristol Internet 1 day ago
Bristol Internet 2 days ago
Bristol Internet 3 days ago
Bristol E-mail 4 days ago
Bristol Internet 5 days ago

Nearby cities with recent reports

Bristol

7 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • coxtonycox
    Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

  • joannevarney68
    Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • tuco_tuco
    WE ARE TUCO (@tuco_tuco) reported from Bristol, England

    Wow @virginmedia really can't sort their stuff out.......HELP its a joke

  • VickyLorych
    VickyL (@VickyLorych) reported from Bristol, England

    @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

  • RajnishRazdan
    Rajnish Razdan (@RajnishRazdan) reported from Bristol, England

    @virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back

  • MorefromMaw
    Harry Maw (@MorefromMaw) reported from Bathford, England

    @virginmedia What do you think my problem has been this whole time? No one will answer me

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

  • xChuChux911
    Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

  • joeh90429
    Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England

    7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done

  • SurrealPaulT
    Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • emmainglasgow
    emmainbristol (@emmainglasgow) reported from Bristol, England

    @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

  • craigcapes
    Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • MButlerHart
    Matthew Butler-Hart (@MButlerHart) reported from Frome, England

    @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jpk44092120
    jpk (@jpk44092120) reported

    @DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer

  • snaggygecko
    Michael Davies (@snaggygecko) reported

    @virginmedia can not believe that a agent wanted to factory reset the router when a customer calls up with an issue he I have a errors on bbc and slow speeds , even though I work for virgin media . Absolute nightmare need to get a engineer out to resolve the issue

  • lou_xen
    XenZenLou 🇹🇹 🇦🇺 (@lou_xen) reported

    @Jaym7t5 @virginmedia It’s been down for about 2 hours for us.. just got back working now

  • brummiedebz
    Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported

    FFS!! @virginmedia 2nd time in less than a week the broadband has gone down in B32! Seriously, get your **** together!!!

  • OJBlack
    Oliver Black (@OJBlack) reported

    @O2 hi, my O2 Virgin Media account is locked. I've rung twice over the past month to get in unlocked, the team member says they've raised a ticket, but it is still locked. I need to access my account. What the issue?

  • Kurt_Bimpson
    — (@Kurt_Bimpson) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

  • TJAYIREL
    G IREL (@TJAYIREL) reported

    @virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.

  • TheRealTomPoole
    Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported

    @virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Scum company. Lying cheats on their OS call centres. Worst customer service I’ve ever experienced.

  • Bretti97
    Brett (he/him/his) (@Bretti97) reported

    @mojopin1983 @virginmedia Be careful Tony. Virgin media just got a massive fine because for making it unreasonably difficult for customers to cancel their contracts