Virgin Media Outage Report in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, and Trowbridge.

City	Problem Type	Report Time
Bristol	TV	19 hours ago
Bristol	TV	2 days ago
Bristol	Internet	7 days ago
Bristol	TV	8 days ago
Bristol	Total Blackout	9 days ago
Bristol	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Dominic Ellison (@tyokischild) reported 4 minutes ago from Frome, England

  After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

• 
  Ben Hetherington (@BenChem1010) reported 6 minutes ago from Filton, England

  @virginmedia been on hold for a web chat for 3 hours now, and all phone numbers redirect to an automated service, telling me to use the web chat ... Is there any way to actually speak to someone?

• 
  The Knowle Pub (@theknowlepub) reported 10 minutes ago from Bristol, England

  Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼

• 
  Andrew Lee (@aplee82) reported 12 minutes ago from Bristol, England

  @virginmedia What exactly do you think I've been doing? I've lost count of the number of times I've phoned but there is never a manger available to talk to me. I was again told yesterday that someone would call at lunchtime today but they didn't. What more I can do? #virginmediadontcare

• 
  Think Bike (@ChrisThinkbiker) reported 17 minutes ago from Yate, England

  @virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice

• 
  Alex Sams (@Samzzy) reported 19 minutes ago from Bristol, England

  @virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...

• 
  Andrew Lee (@aplee82) reported 21 minutes ago from Bristol, England

  @virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare

• 
  Cherrie Ho (@ho_cherrie) reported 23 minutes ago from Bristol, England

  Hi @virginmedia, would appreciate some help in cancelling my broadband service. Website suggests a contact number to call which is a voicemail and diverts me to get help online. I’m getting no where.

• 
  Tina Badley (@tinabadley) reported 24 minutes ago from Bristol, England

  @virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!

• 
  George Hoddinott (@Geo88HH) reported 24 minutes ago from Bristol, England

  @virginmedia do you have a live chat service please.

• 
  Andy Wrintmore (@VelocityRockFM) reported 28 minutes ago from Frome, England

  @virginmedia why have you been so awful the last 6 months?

• 
  Seamus Brennan (@shay1808b) reported 31 minutes ago from Bradley Stoke, England

  @virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions

• 
  Mark Brookes (@BrookesComms) reported 34 minutes ago from Frome, England

  @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

• 
  captain chungus™ (@Yarrhful) reported 34 minutes ago from Melksham, England

  @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

• 
  Andrew Lee (@aplee82) reported 35 minutes ago from Bristol, England

  @virginmedia The question is when. No good just telling me they will when theres zero evidence it and time and time again I'm told someone will call me tomorrow and the never do. What's the point in a code of conduct if you ignore it? Such rubbish. #virginmediadontcare

• 
  Volley Design (@volley_design) reported 40 minutes ago from Trowbridge, England

  Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

• 
  Ewan Cameron 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ewanc1) reported 43 minutes ago from Bristol, England

  @virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed

• 
  Simon Creese (@creesey) reported 47 minutes ago from Filton, England

  @virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬

• 
  Alan Williams (@AlanW101203) reported 55 minutes ago from Bristol, England

  @virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters

• 
  Scott Thomas (@scottthomasss05) reported 56 minutes ago from Bristol, England

  @virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BamBams (@BamBams39925105) reported 4 minutes ago

  @virginmedia Ok, so straight away I realise your just going through a checklist and not reading my previous tweet to you. My internet is perfect, no problem. Constant and powerful. My WiFi from the router is awful. Cant connect upstairs at all. 15 foot away it is no good. Its purely bad wifi

• 
  Jenny (@blondyjenz21) reported 5 minutes ago

  @virginmedia It just says talk weekends under phone. Then everything else say add service

• 
  Helen Bowden (@HelenBowden13) reported 5 minutes ago

  @virginmedia I've been trying to cancel my contract (no services provided) since October, no response from anyone, please can you confirm it's cancelled.

• 
  david parr (@dav200390) reported 7 minutes ago

  @virginmedia CUSTOMER SERVICES? YOU OUGHT TO BE ASHAMED

• 
  Andy Morley (@Andy_Morley) reported 9 minutes ago

  @virginmedia To be honest, your "outage" checker tool is pretty useless, it's never accurate

• 
  Dominic Kennett (@DomKennettLFC) reported 11 minutes ago

  @virginmedia Amazed you've responded but you have to the wrong person in this thread... Try @LfcShaunjudge he's your customer.

• 
  ell ミ☆ (@Iovemeisenough) reported 13 minutes ago

  @virginmedia hello is there any way we can contact ur customer service by telephone? everything seems to be online

• 
  Gemma Thomas (@mrsgthomas) reported 16 minutes ago

  @virginmedia Hi! Yes please. Can you tell me what sort of speeds I should be expecting on the 350 service. It never gets anywhere near 200! I understand it can vary with device/time of day but I don’t feel it is as advertised- ever. Usually under 100 or in low 100’s

• 
  Benjamin Edmonds (@BenjaminEdmonds) reported 20 minutes ago

  @virginmedia It keeps dropping out and has been going for a week or so. Nobody to actually speak to on your faults line, keep getting told to look online which doesn't help at all.

• 
  Emily Burrows (@emilyburrows5_) reported 21 minutes ago

  @virginmedia Postcode is CF39 8AS. I was sent a new SIM card which I’ve activated this morning but signal is still shocking but apparently it’s ‘excellent’ according to your signal checker. This is 3 weeks ongoing now.