Virgin Media

Virgin Media Outage Report in Bath, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 01/30/2026 17:40

January 30: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • Saralimback Sara Venn (@Saralimback) reported from Bristol, England

    @virginmedia No someone has deleted it overnight after saying they could help via DM. This is appalling behaviour-it was whoever was tweeting yesterday.

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!

  • TheTestDoctor Dan Billing (@TheTestDoctor) reported from Bristol, England

    @inclusively_amy @virginmedia Nope...Manchester issue?

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia I dont want an account with you to send a complaint. I do not want to be your customer. All I want is to get this resolved. Do I have to go through @Offcom to resolve the issue issue?

  • RoarSoundsBath David Newton (@RoarSoundsBath) reported from Bathford, England

    @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡

  • leesto Lee Stone (@leesto) reported from Bathford, England

    I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia Im not sure but a few questions? Im not your customer? I have never gave you my information? I left you and I have a different number? So why do I have to contact you? I dont think I shall ever come back to you after this?

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • avh12 aimeeeee (@avh12) reported from Patchway, England

    @virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia So i have to fill out forms because you have my details. I will putting a complaint into @Offcom

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.

  • Saralimback Sara Venn (@Saralimback) reported from Bristol, England

    Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • m44rte Martin (@m44rte) reported

    @virginmedia What do I do when every device in my home was working. Then I get issues which you confirmed were your end. Now I have internet but I can't get signal to a number of devices that fail to connect. You don't care. All you say is we are not responsible. VM are a total joke

  • The_Survivor180 Tony Mitchell (@The_Survivor180) reported

    @virginmedia It’s not the specs of the pc , that much is certain , could it be the hub having an issue with the wired connections ? Or maybe the settings of the hub ? It is a few years old.

  • TheLizAinslie Liz Ainslie (@TheLizAinslie) reported

    @virginmedia So your normal number where no one seems to help and hang up on us when we ask to speak to a manager as per the escalation info on your website? I'm asking for the number of someone who can actually help, please.

  • kat314b kat t (@kat314b) reported

    @virginmedia Well it's not great, we need Internet to work and considering it was your engineer that caused the issue I'm not impressed

  • pdeboiserie Pieter De BOISERIE 🔶🇺🇦 (@pdeboiserie) reported

    Hey @virginmedia 3rd outage since Wednesday in #RG4 area. Every time you tell me you need to send an engineer round which takes a few days but then you cancel the visit and there does appear to be a network error. Can you please fix this properly?

  • wegotoneboys We Got One Boys (@wegotoneboys) reported

    @virginmedia my wifis down in SE15, what’s the problem? Is there an outage in the area?

  • MaldenSaboteur London Tim 🇺🇦#FBPE 🇬🇧🇪🇺🇲🇺🇵🇱🔸️ (@MaldenSaboteur) reported

    @virginmedia Your advice, after my speed dropped from 620Mb to 40Mb when I installed a Super Hub 4, to wait for 24h to see if an "intermittent problem with my cabling" which, coincidentally, started the second I switched hubs has to be the worst onboarding experience ever.

  • kat314b kat t (@kat314b) reported

    @virginmedia It's not great as need interner to work and considering it was you that caused the issue I don't think it's sorted

  • Clarellane Clare Lane💙 (@Clarellane) reported

    @virginmedia £15 per month difference? I’ve just spoken to customer services and £39 per month was apparently the best offer they could give us. It’s just bad customer service for loyal customers.

  • Kosar2991 Kosar (@Kosar2991) reported

    @virginmedia internet has been down since yesterday!