Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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Alison Newnham
(@Allypally52) reported
from
Bristol, England
@virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!
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Ben Geracitano
(@CoachGeracitano) reported
from
Kingswood, England
@virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband
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Niall
(@tuwituwo) reported
from
Bristol, England
@virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
I don't need your help anyway @virginmedia wasteman...
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Dave Brain 🧠
(@Ornsack) reported
from
Bristol, England
I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
@notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.
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Dave
(@dangerous_85) reported
from
Bristol, England
@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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Jon Taylor
(@jon_p_taylor) reported
from
Bathford, England
@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Borrow
(@dborrow88) reported
@TomoTheTechie @jukeyz Virgin Media will have a duty of care to him as a customer. I'd recommend probably moving from a consumer line to a business line in order to get them to take the issue more seriously due to the amount of times this is happening, if they cannot help then move ISPs to 1 that will
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Allan D
(@bhoy_allan) reported
@virginmedia @Octavesymphony I have been on hold for 2 hours and 20 minutes to your technical team tonight. Disgraceful service
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ben wheatley 🤌
(@ben_wheat) reported
@virginmedia It’s fine now and nothing is reported as wrong now. However it’s been poor from around 10am to 6pm.
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Marc Fascia
(@mfascia) reported
Hey @virginmedia, how can I downgrade my services?? Call centers are closed and the website only links to pages where you can upgrade, never downgrade....
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Uffdaddy
(@funflannel) reported
@virginmedia So no solution?
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Balal
(@Blolol) reported
@virginmedia existing customer and did a renewal on TV, net and phone line end of October 2020, reduced total monthly bill - had an email to say there'll be a £3.50 increase from march 2021. I'm sure I've read deals after 20th June or something are unaffected. Please fix this.
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D
(@BritishShotty) reported
@virginmedia You want to fix your **** service? For months my wife has constantly cut out and your “customer service” is useless, if you charge money ******* have a reliable service you fraudulent wankers
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James Wall
(@JamesRWall) reported
@ashjamesh @virginmedia Mate unless you have a business account they won’t care that it’s stopping you working from home ! That’s all they will say. They have 3 days to fix it from the day of the fault.
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Anunitha Thomas
(@Octavesymphony) reported
@virginmedia "the team" didn't mention, this was an the BOT that responds when you call. Unless that's what you mean by team. Yup, guess noone is going to pick up tonight after 3.5 hrs. Really really displeased with the service
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Caarl
(@CaarlTTV) reported
@virginmedia Broadband down for over a day again . Was down for multiple days in December and now I have to wait god knows how long for a fix again. People work from home and are in lockdown and what are we meant to do? Horrible service.