Virgin Media outages and service status in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Bath, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Apr 10, 5:37 PM GMT+1.
- Internet (57%)
- TV (17%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (3%)
The latest reports from users having issues in Bath come from postal codes BA2 and BA1 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bath, Bristol, Trowbridge, and Conham.
| City | Problem Type | Report Time |
|---|---|---|
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19 hours ago | |
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Total Blackout | 3 days ago |
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Wi-fi | 3 days ago |
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TV | 4 days ago |
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Internet | 4 days ago |
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TV | 5 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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James Harrison (@jamesmjharrison) reported from Bristol, England@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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Tina Badley (@tinabadley) reported from Bristol, England@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧ (@DollyDeluxe) reported from Patchway, England@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
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✨Emily✨ (@emilyunicorns95) reported from Bathford, England@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandGenius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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vinnie voke (@vinnievoke) reported from Bristol, England@virginmedia @virginhelp so 17h with no reply wicked costumer service
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william brown (@williamjbrown) reported from Bristol, England@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Nathanial Sydenham (@NatSydenham) reported from Bathford, England@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Sam 🏴☠️ (@BRFCSamuel) reported from Kingswood, England.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Blood Claw Bob (@Clottedone) reported from Bristol, EnglandHey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!
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Mark Andres (@CloudHQ) reported from Bristol, EnglandInternet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Gareth Balmer (@garethbalmer) reported from Bristol, England@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Martin Parfrey (@martinparfrey) reported from Kingswood, England@virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Williams (@FourKicksRodeo) reported@virginmedia where are the activation emails for HBO for customers whom pay for the service? Should I seek compensation?
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Sinead Kelly (@SineadK86316028) reported@VirginMediaIE isn’t there anyone to help vulnerable customers in Virgin Media? We’ve had a nightmare today with the installation of a new modem which naturally isn’t working or connected to the internet - we paid for a technician to install it for my elderly infirm mother
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Nick Sloan (@sloany1976) reported@virginmedia Anyone available to help get me logged in? I have an account but wether on browser or on the app I keep getting the same issue
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Luke (@LUKEQPR94) reportedHas Virgin Media gone down?
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Cububo (@pokerchamp_Cbbo) reported@koenjideck Only worked well for me in recent years, but it gave me a decade of packet loss and outages before then 😵💫 I remember playing games with people on my street at uni, and half the people would disconnect in a lobby whenever Virgin Media had an outage 🥀
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Dollynoocat (@dollynoocat) reportedTo the engineer in the ML4 3EZ area.... lovely man. My complaint had been composed. he changed my mind. Sometimes we don't see someone working from 7am to get things sorted #virginmedia
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Ian Farrow (@ifarrow) reported@virginmedia broadband down again. Go in to web page and it says try back again in 22hours! Go to tele helpline and it costs a fortune. How can I get help fixing this that doesn’t take 22hours. Shocking customer service.
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🏴NEWARK LAD 18+ 🔞🏴 (@NEWARKLAD) reported@virginmedia 256mb but I read you was upgrading everyone to the hub 5?I've had nothing but trouble with the hub 4
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Quinn 😈 (@pressqforquinn) reportedVirgin Media is still having an outage. Was supposed to be fixed yesterday, but now estimated fix is 15th April. I'm going (more) insane and I can't afford to not stream so I'll try to stream today at like 8pm ish regardless! 🫠
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Bath Supporters (@BathSupporters) reported@KenTrowbridge3 @virginmedia Worst supplier I have ever had - but we have no choice for full fibre here, so it’s literally the best of a bad bunch. I will change when other providers come in at a heartbeat!