Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 01/09/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • Saralimback Sara Venn (@Saralimback) reported from Bristol, England

    Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?

  • JohnMcG88939705 John McGee 109 (@JohnMcG88939705) reported from Bristol, England

    @MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

  • Saralimback Sara Venn (@Saralimback) reported from Bristol, England

    @virginmedia No someone has deleted it overnight after saying they could help via DM. This is appalling behaviour-it was whoever was tweeting yesterday.

  • TheTestDoctor Dan Billing (@TheTestDoctor) reported from Bristol, England

    @inclusively_amy @virginmedia Nope...Manchester issue?

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡

  • avh12 aimeeeee (@avh12) reported from Patchway, England

    @virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia So i have to fill out forms because you have my details. I will putting a complaint into @Offcom

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia Im not sure but a few questions? Im not your customer? I have never gave you my information? I left you and I have a different number? So why do I have to contact you? I dont think I shall ever come back to you after this?

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • freedom2fly freedom2fly #FBPE (@freedom2fly) reported

    @virginmedia Oh Super. Thanks for responding. Didn’t expect a reply to my tweet but v happy. @virginmedia Boardband is excellent but I moved to France and don’t need it any more. Account code 823205301 Area 31. Please cancel

  • Amar_design Amar Hussain (@Amar_design) reported

    @KeithHu56086709 @virginmedia @virgins_media is that the plan? Hang up so many times so people give up?

  • veradeacon Vera Deacon (@veradeacon) reported

    @virginmedia Contstantly from 7am until after 4pm, your text service is awful, wait a ridiculous amount of time for a reply and get nowhere! 😡

  • SaysStushi Thoughts by Stushi (@SaysStushi) reported

    @virginmedia once again you have proved your customer service is exceptionally ****. We have been charged the incorrect amount and when we tried to call we were kept waiting for 1.5 hours, only to be told we cannot speak to anyone. #bullshit #shitcustomerservice #worstcompany

  • JulesCox1959 Julie Cox (@JulesCox1959) reported

    @MartinSLewis please can you help with advice about @virginmedia I have had the most appalling experience trying to leave and I cannot get this resolved it has caused me so much distress and I don’t know what to do now

  • LondonMattV 🇬🇧🇪🇺🇳🇿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LondonMattV) reported

    @virginmedia 3hrs though!!!!!! What kind of service is that

  • Lovejoy14880 Tim Willis (@Lovejoy14880) reported

    @virginmedia tried calling to cancel my contract. 3 calls totalling over 3 hours and yet to speak to anyone who can do this. Awful awful service

  • awesomedawson1_ Ben Dawson (@awesomedawson1_) reported

    @virginmedia We want to know how to leave ASAP please. The service is awful and it’s always been awful, we agreed to double our speed to 200mbps and still it’s absolutely awful. Problematic throughout the household especially in the back bedroom and kitchen. Gaming upstairs isn’t optional

  • franlittle fran little (@franlittle) reported

    @virginmedia Believe me I’m trying, all I’m asking is to cancel my contract. I have sent text and I’m constantly holding for webchat !!!!!!!

  • valgardening Val Bradley (@valgardening) reported

    @rosesukroses @virginmedia Thank you. Going to look at Open Reach & Plus Net. So fed up with @virginmedia poor service. Rumour is they're in trouble anyway so we'd have to change.