Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bath come from postal codes BA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia The question is when. No good just telling me they will when theres zero evidence it and time and time again I'm told someone will call me tomorrow and the never do. What's the point in a code of conduct if you ignore it? Such rubbish. #virginmediadontcare
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SamuEL Penster in the Multiverse
(@Team_Penster) reported
from
Bristol, England
@virginmedia Is down again been down like 17 times this week. Jokers
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Since moving to @virginmedia 2 weeks ago everything that could go wrong has, and no one at VM has taken resposibilty. I've raised a complaint and have been promised mangers would call but no one does. Just been on phone again, still problems and no help.... #virginmediadontcare
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The Knowle Pub
(@theknowlepub) reported
from
Bristol, England
Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia What exactly do you think I've been doing? I've lost count of the number of times I've phoned but there is never a manger available to talk to me. I was again told yesterday that someone would call at lunchtime today but they didn't. What more I can do? #virginmediadontcare
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Alex Sams
(@Samzzy) reported
from
Bristol, England
@virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Ben Hetherington
(@BenChem1010) reported
from
Filton, England
@virginmedia been on hold for a web chat for 3 hours now, and all phone numbers redirect to an automated service, telling me to use the web chat ... Is there any way to actually speak to someone?
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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Think Bike
(@ChrisThinkbiker) reported
from
Yate, England
@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Cherrie Ho
(@ho_cherrie) reported
from
Bristol, England
Hi @virginmedia, would appreciate some help in cancelling my broadband service. Website suggests a contact number to call which is a voicemail and diverts me to get help online. I’m getting no where.
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Too many issues to describe in Twitter limit. Problems with installation of broadand, land line, TV and with mobile. Someone at @virginmedia needs to take responsibility and deal with it and my complaint. I'm promised a call back but never happens #virginmediadontcare
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Scott Thomas
(@scottthomasss05) reported
from
Bristol, England
@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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Simon Creese
(@creesey) reported
from
Filton, England
@virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare
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JG
(@jordygordz) reported
from
Bristol, England
Virgin media is so **** yet so good at the same time. Pissing me off
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Andrew Lee
(@aplee82) reported
from
Bristol, England
@virginmedia Doesn't explain why I was promised call backs on both Thursday and yesterday and they didn't happen, or why the issues remain unresolved after two weeks and I have to keep chasing... #virginmediaterriblecustomerservice
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PizzaandMetalguy
(@Destroyerofpiz2) reported
@virginmedia THERE IS STILL. AN OUTAGE, stop trying to weasel your company out of it
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Andy Kellett
(@AndyKell13) reported
@virginmedia Please can you send me a link so I can talk to someone without being cut off. Have been cut offf three times because you don’t have a solution to fixing the broadband. 2 days without wifi is a joke without any reasoning.
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Rob Barnes
(@Rbarnes79) reported
@virginmedia Number doesn't work, I'm very close to switching to another provider, its been nearly 3 days now
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Professor Boot
(@HamishBoot) reported
@KazzyAnnie1 @virginmedia I have had awful problems with both Virgin Media *and* Virgin Mobile. Run, start shaking them from your heels and insist that they behave competently. As for competitors, we were in a new build which was BT or nothing and it turns out their connection speeds are pretty good.
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Philippa Thomas 🏴🌎
(@leucarum) reported
@virginmedia Although our issue as now been resolved (my husband was offered £33 for the HOURS and HOURS he spent on the phone and webchat over several weeks), we are very concerned about those elderly/vulnerable who don’t have family support. It’s a major CSR and inclusion issue for VM.
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Laura Mitchell
(@LauraMi01340540) reported
@virginmedia I'm still having issues. Internet has not come back at all. 2 full days without it! When will this be fixed?
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matt
(@Shiique) reported
@virginmedia I did this a couple days ago when your website told me to. The website fluctuates between telling me there’s an intermittent signal problem in my area and giving me tips on how to boost my wifi strength - it looks like I’m still getting the nationwide problems as same symptoms
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gavin Mckerrell
(@gavin_mckerrell) reported
@LeePartridge16 @virginmedia Virgin turned me over to broadband, and many years later charged me for the rental of the old line that they had left in situ from dialup internet.I refused to pay,but when they told me that they would blacklist me,I gave in and paid.I have never used them again.
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PizzaandMetalguy
(@Destroyerofpiz2) reported
@virginmedia WHAT DONT YOU UNDERSTAND? First of yes I have second of all, this isn’t a me problem this is entirely the company’s problem.
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Debs
(@debstergr) reported
@virginmedia Yes broadband signal is always lagging, lots of channels on tv box don’t work properly. Been going on for months. Had the same router and box for years, asked for upgrade but just keep getting told there’s no problem your end