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Virgin Media outages and service status in Bath, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bath, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 12, 12:14 PM GMT+1.
  • 66% Internet (66%)
  • 12% Wi-fi (12%)
  • 10% Total Blackout (10%)
  • 10% TV (10%)
  • 2% E-mail (2%)

The latest reports from users having issues in Bath come from postal codes BA2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Virgin Media

Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Trowbridge, Frome, Westbury, and Corsham.

CityProblem TypeReport Time
Bristol Internet 2 days ago
Bristol TV 5 days ago
Bristol Internet 7 days ago
Bristol Internet 7 days ago
Bristol Internet 8 days ago
Bristol TV 8 days ago

Nearby cities with recent reports

Bristol

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • sarahcliftonsc
    Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

  • nongrockle
    Trevor Whiteman (@nongrockle) reported from Bristol, England

    @JuanaWhiteman @virginmedia Zero customer service

  • gingermurkin
    Alexandra Powell (@gingermurkin) reported from Patchway, England

    @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

  • Arankay_1
    aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

  • kadenbatt
    KB (@kadenbatt) reported from Warmley, England

    @virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia If it's better customer service then that would be better than having to be with O2

  • Superstan_92
    J Stan (@Superstan_92) reported from Bristol, England

    @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

  • Tofrek
    Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

  • chloehester
    Chloe (@chloehester) reported from Bristol, England

    Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

  • TobyOsborne1
    Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia As early as possible before whoever does this manages to help themselves to my money like last time

  • jimajames
    Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • sarahellenk1
    SarahellenK (@sarahellenk1) reported from Westerleigh, England

    @virginmedia please can someone help me. I need a number to call you on

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

  • markscott
    Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • ShanahanMary
    Mary Shanahan (@ShanahanMary) reported from Bristol, England

    Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

  • KieranTrvlr
    Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported from Bristol, England

    @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulDav86486288
    Legacy Magpie (@PaulDav86486288) reported

    @gblondon1 @skytv @virginmedia Just wait until you go to renew your contract with virgin , you’ll need to sit down for that conversation

  • chariots85
    Chariots Of Fire (@chariots85) reported

    @gblondon1 @skytv @virginmedia I made the move at the start of the year. Despite a 1GB BB connection, the WiFi across the house is terrible (and I have 2 boosters!)

  • Beccaaaa_x_
    Bэccaaaa (@Beccaaaa_x_) reported

    @debbierowe1 @virginmedia My tv just went black and now not working

  • MaccaRuss
    Macca (@MaccaRuss) reported

    @DAZNBoxing @virginmedia Black screen for a paid event is piss poor. It’s the same every single time

  • GrumpyBiker1969
    Mr. Miyagi 🌴 (@GrumpyBiker1969) reported

    @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical

  • anspailpin
    An Spailpín Fánach (@anspailpin) reported

    @38086fd7be4a4e2 So I understand. It'll be interesting to see if they keep that up for the tournament. BTW, do you know if ITV do the dog much with ads? Virgin Media are savage for ads just before rugby games, for instane, and at half time. RTE are bad too, but not as bad. How are ITV?

  • Clinkyboy67
    Arron Clinkscales (@Clinkyboy67) reported

    @virginmedia 1: Virgin Media Virgin When you switch to Virgin from Sky (what a bad move) and you lose all internet, no WiFi, TV, nothing ! You need the internet so to run a business from home , you miss Scotland's first game in the World Cup in 28 years 😡

  • lfcaryaa
    ARYA (@lfcaryaa) reported

    An utter clown show from @virginmedia and @tntsports @rugbyontnt for messing up coverage again. Timeless errors. #BATvEXE #PremRugby

  • NOliver11
    Nath___O (@NOliver11) reported

    @virginmedia terrible service as usual! I expect a full refund of the boxing no stream for the past 15 minutes and counting!

  • professort15755
    Football Sigma (@professort15755) reported

    @S4mmyuk @virginmedia @DAZNBoxing The fact u paid for this **** says it all hahabab