Virgin Media Outage Report in Bath, England
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The latest reports from users having issues in Bath come from postal codes BA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Shaun
(@SNewport01) reported
from
Kingswood, England
@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
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discodave
(@DaveWilliams159) reported
from
Patchway, England
@virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡
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Bob Krysiak
(@bobktheking) reported
from
Bristol, England
@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.
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Davina S
(@davina79) reported
from
Bradley Stoke, England
Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004
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Scott Tobin
(@ScottTobin3) reported
from
Bristol, England
@virginmedia there is a problem with sky sports red button
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.
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PASTOR WILL🇲🇼🇬🇧
(@BlackMayan) reported
from
Keynsham, England
Or @virginmedia just being shit as usual.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
@virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce 'Cheeky' ***** 🥉🎱🦁
(@shootingbucks) reported
@virginmedia Cheers for the quick reply. Yes, I said to this John, I will phone up Virign myself and ask. Back in the day it used to be, I'm John from Microsoft Windows, my computer says you have a problem with your Windows. I'm sorry John, they're all double glazed, goodbye.
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Wyll Rshrds
(@WFRichards) reported
@virginmedia You are joking. I’m literally complaining about how much time I’ve had to spend on the phone to your customer services who never call me back when they promise they will, and your answer is that I try phoning your customer services? 🙄
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Shelly
(@shelly_187) reported
@virginmedia What a nightmare. 4th time on the phone today. Now escalated to an official complaint. Why promise a free gift if you can’t provide it
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ST👀
(@s711art) reported
@thisis_jamesg @virginmedia Iv made 12 calls to virgin media in the last month, 10 of which I was told they would call me back, 9 of which didn’t happen. They are so ****.
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E.A
(@A_official_E) reported
@virginmedia I've been experiencing problems for the past few months now. Ring you guys up and you say you sorted the problems but how comes I'm still getting the problems? You said engineer will ring me within 4hr no calls from the engineer and no message updates.
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Mary Caswell
(@Mary_Caswell) reported
@virginmedia Just spoke to someone who helped but then when I was put through to complaints team that person hung up on me. Terrible service from a complaints team!! Can you please DM me and I can give you contact details. Very unhappy customer
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Taylor
(@parkinsontay04) reported
@virginmedia Issues with your staff saying we will get a call back from a manager about our broadband billls, we have been chasing this up since the beginning of March, and no managers have called us back
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Richard Jeremy
(@rjwjeremy) reported
/3 @virginmedia and when I finally got to a real person they had to arrange a call back by someone more qualified. That person concluded someone would need to attend my house, since which from Virgin Media there has been a deafening silence. This is terrible service from Virgin.
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Jamie McLaughlin
(@jjsmclaughlin) reported
@YNWA__1965 @Yazzy_321 @virginmedia Of course, if your actual internet connection is broken there's nothing you can do. Virgin have a lot of problems. I'm no business analyst but I would guess they chuck as many people on their network as it can possibly stand and spend the bare minimum on maintenance.
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Guy Weir
(@guy_weir) reported
@jenniferkimsimp @virginmedia Same issue here is ST8, had various email updates from Virginmedia each one pushing the time back and back. Appalling service having to wait so long