Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 12/01/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • joeh90429 Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England

    7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

  • amy_noony Amz (@amy_noony) reported from Bristol, England

    Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • CloudHQ Mark Andres (@CloudHQ) reported from Bristol, England

    Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

  • hurleyb0b Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, England

    Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

  • MButlerHart Matthew Butler-Hart (@MButlerHart) reported from Frome, England

    @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

  • Barnfather Owen Barnfather (@Barnfather) reported from Westbury, England

    Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

  • sarahmwolf74 Sarah Wolf (@sarahmwolf74) reported from Frome, England

    @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

  • williamjbrown william brown (@williamjbrown) reported from Bristol, England

    @BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • SurrealPaulT Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • jimajames Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Blnexttime Meh (@Blnexttime) reported

    @virginmedia You have the worst customer service imaginable. Ignored repeatedly, 8 years a customer and you can't even provide a simple install for myself and my disabled WFH partner. If I used the words I felt to tweet right now, I'd get banned. I hate you

  • PortillosJacket Bobby Dazzler (@PortillosJacket) reported

    @virginmedia @Destroyerofpiz2 Haha what a joke. Still the same issues but your site says it's resolved. What a farce.

  • bulmer_simon Simon (@bulmer_simon) reported

    @virginmedia Customer service from Virgin is so bad glad I’m gone from them.

  • KathW80 Kathryn Williams 🎃🎃 (@KathW80) reported

    @virginmedia No, I changed it from my name to his and now he can't make changes (he also has paid it for the past 3 years) or cancel.

  • quinn_rori ÉimíQuinn💙🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@quinn_rori) reported

    @virginmedia Yup! & I have an email from Virgin stating all was fine. Only to be hit by that collection threat. I paid it because I could be fired at work for having debt when I give debt advice for a living! Absolutely shameful service. I’m thoroughly insulted.

  • GrumpyfromBas Grumpy from Basildon (@GrumpyfromBas) reported

    @virginmedia Happened again today and both times i it failed In registering me for my outage refund

  • iaacctvuk IAACCTV Limited (@iaacctvuk) reported

    @virginmedia I tried to for 42 mins and passed through four people with same instruction to cancel.

  • TobbellSam Sam Tobbell (@TobbellSam) reported

    @virginmedia I have it sorted now after 3 hours on a live chat ,I think your customer service needs drastically overhauling #useless

  • buckall Dave (@buckall) reported

    @virginmedia Hi, your engineer hasn't turned up and I have had zero communication to inform me. What can you do to help?

  • GlaswegianBR Glaswegian BR💤🏴󠁧󠁢󠁳󠁣󠁴󠁿🌸🏳️‍🌈 (@GlaswegianBR) reported

    @virginmedia @Pijinnn_ Yeah. We are leaving Virgin Media Pij. Not only is their customer service rotten the deals and increases after years and years of loyalty is bad. No more virgin media moments for us