Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 01/21/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol Wi-fi
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia As early as possible before whoever does this manages to help themselves to my money like last time

  • coxtonycox Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia The service checker just says its down but doesn't tell me what's going on.

  • martinparfrey Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

  • enzo_faulhaber Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England

    @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @virginmedia @virginhelp so 17h with no reply wicked costumer service

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia My account has been compromised so I can’t sign in to join?

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

  • markscott Mark Scott (@markscott) reported from Melksham, England

    @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

  • Hekler21 Simon H (@Hekler21) reported from Westerleigh, England

    @virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles

  • joannevarney68 Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nicola150891 Nicola (@nicola150891) reported

    @virginmedia I have been trying to call for the last 2 days and can’t get through. There is a problem with my order/package and I need it resolving.

  • PantsShaton Pants Shaton (@PantsShaton) reported

    I hate these - boo **** company tweets but ******* - Virgin Media are the ******* pits. A tech company but you can’t do **** online with them. **** knows what their pishy hold music is but I’ve had 4 hours of it

  • marklessels Mark Lessels (@marklessels) reported

    Hey @virginmedia is there any way to actually speak to someone in customer service about your ruddy awful WiFi?

  • MatthewDenning Matthew Denning (@MatthewDenning) reported

    @virginmedia Any chance someone can contact me regarding the two complaints I have logged with your customer service team, one in October and the other in November 2020?? So much for “you’ll get a response within 10 working days”!

  • steSav67 steve (@steSav67) reported

    @virginmedia I’m happy to provide my information, if only someone could help 🙄

  • mikeytommo72 Mike Thomas (@mikeytommo72) reported

    @virginmedia - internet down in SA13 1AF and 151 called and apparently no issues in the area. Checked all connections and unplugged and still nothing. Any help appreciated before a very important Zoom call in the morning.

  • Z_N_R_ 💍 (@Z_N_R_) reported

    Anyone’s @virginmedia been down tv WiFi everything 😔😔😔😔😔😫😫😫😫

  • EveRobinson26 Eve Robinson (@EveRobinson26) reported

    @virginmedia It's been a known issue for over a week and it's still not fixed you can't expected me to not be able to work and be okay about it. Just please send an engineer ASAP

  • BenHurst BenHurst (@BenHurst) reported

    Ironically the last email I got before this from @virginmedia had the subject 'a new year treat for you'

  • Matt_NFFC1 Matt (@Matt_NFFC1) reported

    @virginmedia No issues , ive took out and put back in the fibre cable , no change, the spanner given in the set also doesnt fit around the bolt you need to tighten