Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 02/28/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • ruthcottz Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England

    @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

  • Andrea_Buffery Andrea Buffery (@Andrea_Buffery) reported from Bristol, England

    @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia The service checker just says its down but doesn't tell me what's going on.

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia As early as possible before whoever does this manages to help themselves to my money like last time

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia My account has been compromised so I can’t sign in to join?

  • enzo_faulhaber Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England

    @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • MTurnerNFL Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

  • Yippers Amy (@Yippers) reported from Bristol, England

    @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChironHooson Chiron Hooson (@ChironHooson) reported

    @virginmedia @BraddockChloe @virginmedia I work from home which means now I can't get onto any of my meetings and do my job. When I use the Virgin app it says there are no problems in my area, completely different from what the customer line told me.

  • johngee45 John Gee (@johngee45) reported

    @virginmedia I’ve never been more disgusted with a company, yous are actually pathetic, every time I need the internet it ******* breaks

  • MariaJoao1970 Maria Teodoro-Andrade (@MariaJoao1970) reported

    Anyone else having problems with @virginmedia broadband? I’ve been WFH since March20 with no issues. In the last 3 weeks it’s been terrible. Can’t get through a video call without losing connectivity and it triggers my house alarm. Engineer was fab but unable to resolve the issue

  • erossiniuk Henry (@erossiniuk) reported

    @virginmedia I have opened my broadband in #August last year. For 6 months I called every week the customer service to complain because the connection is dropping frequently. I couldn't work. I decided to change provider.

  • MariaJoao1970 Maria Teodoro-Andrade (@MariaJoao1970) reported

    Feels like a capacity issue to me, with more people WFH and kids at home too. It makes sense that the network is overloaded, but why should I pay for a service that I’m not getting @virginmedia? I’m averaging 35Mbps between core hours, but paying for 200.

  • espeecat Jason Bailey (@espeecat) reported

    @virginmedia Are there problems with broadband in BN1 (brighton). Upload is less than 1 Mb/s. Restarted router. Connecting via ethernet and wifi. Broadband speed test shows < 1 Mb/s. Thanks.

  • erossiniuk Henry (@erossiniuk) reported

    @virginmedia the operator has just said I can connect max 1 device to the connection. And I am paying £40/month... the connection is #awful and the service is worst

  • damenreich Charlie Thomas (@damenreich) reported

    @welsh1lad @virginmedia I'm also receiving them too. @virginmedia Please fix this.

  • arieldisco Maddie Hayes 🐢 (@arieldisco) reported

    @virginmedia No. I'm not waiting a minimum of 30 mins to be hung up on for the 4th time today. Please DM me an email I can cancel my contract via.

  • arieldisco Maddie Hayes 🐢 (@arieldisco) reported

    @virginmedia Which I would do if I could speak to someone without being hung up on! This is piss poor - I'll just cancel my direct debit.