Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 01/15/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?

  • tyokischild Dominic Ellison (@tyokischild) reported from Frome, England

    After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

  • PortiaSC Portia (@PortiaSC) reported from Bristol, England

    Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning

  • Bob_TheBaldie Bob (@Bob_TheBaldie) reported from Kingswood, England

    Just had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.

  • jon_bower Jon Bower (@jon_bower) reported from Bristol, England

    Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....

  • Yarrhful captain chungus™ (@Yarrhful) reported from Melksham, England

    @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

  • Wellsylad20 Matt Wells (@Wellsylad20) reported from Bristol, England

    not working on Sky via Virgin Media

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫

  • Mendipcaver David Mason (@Mendipcaver) reported from Kingswood, England

    @VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia do you have a live chat service please.

  • shay1808b Seamus Brennan (@shay1808b) reported from Bradley Stoke, England

    @virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions

  • ewanc1 Ewan Cameron 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ewanc1) reported from Bristol, England

    @virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed

  • AlanW101203 Alan Williams (@AlanW101203) reported from Bristol, England

    @virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters

  • BrookesComms Mark Brookes (@BrookesComms) reported from Frome, England

    @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

  • 3007thewinches1 #3007thewinchester (@3007thewinches1) reported from Bristol, England

    @virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔

  • serena_ralston Serena Ralston (@serena_ralston) reported from Bristol, England

    Cooee @virginmedia anyone there? My whole street down and no info from you.

  • pieceofurheart wil (@pieceofurheart) reported from Bristol, England

    @virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update

  • ethical_PR Helen Ashley (@ethical_PR) reported from Bristol, England

    @virginmedia Getting slow speeds on phone and laptop plus handheld devices

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DadBodChef DadBodChef (@DadBodChef) reported

    @virginmedia Thank you and what steps are actually being taken please to fix the issue on my account? Perhaps you could DM me, take my details and have a look to save me doing the running around as I have been for 2 months now with no results?

  • LyPat2 Lily (@LyPat2) reported

    @virginmedia Thanks for reply. Landline seems to be sorted now thanks to her neighbours…. Not terribly good service from you as she was very worried about it all for ages. Think you sent a diy pack which obviously she was not able to do it herself. You need to think about ALL your customers.

  • lilfatkitten Ms. Kit (@lilfatkitten) reported

    @Emma97745369 @virginmedia @harminderd82 I’m impressed you found a person to speak to! I went on the Forum who found your tweet for me, it never occurred to me to search for the fault number

  • TheRealRobN Rob Nichols (@TheRealRobN) reported

    @virginmedia Yesterday it just told me to reboot and wait 23 hours... to see if it improved ! very useful ! Today its currently working, but tends to drop after 3pm. Will Full Fibre help here ?

  • Al49870764 Al (@Al49870764) reported

    @virginmedia Where my signature? Doesnt exist. No contracts between us you cant charge me ****. Carry it on i dare you.

  • ajfc27 Andrew Collins (@ajfc27) reported

    @virginmedia I'd like to cancel my contract without spending a week on hold. Can you help or can I have the WhatsApp number?

  • Ashmore2009 Claire Ashmore (@Ashmore2009) reported

    @virginmedia The issue is I called on Thursday, was promised a return call in 4 hours - still nothing!!! I tried to call twice on Friday and was cut off twice.I refuse to waste my time yet again!

  • alandean1878 Alan Dean (@alandean1878) reported

    @virginmedia We've seen a message that says there is "an issue" in our post code. Which is becoming far too frequent. Never compensated for the loss of service. It's a good job my wife isn't working from home today.

  • eyebeams ... (@eyebeams) reported

    @virginmedia I have just tried this and your verification process failed so yet another failure what do you suggest now? I was assured the box would work when sold the SiM and now it doesn’t with the change of network and the solution you are offering is sub optimal so I have no way forward.

  • TheRealRobN Rob Nichols (@TheRealRobN) reported

    @virginmedia Status page. Did a test told me there was an issue and wait 23 hours, which I thought was an odd amount. I'll check it later