Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bristol, Corsham, Bath, and Conham.

City	Problem Type	Report Time
Trowbridge	Internet	19 hours ago
Bristol	Internet	3 days ago
Bristol	Internet	4 days ago
Corsham	Internet	9 days ago
Bristol	Internet	13 days ago
Trowbridge	TV	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  AngelMelSelector (@AngelMel2017) reported 7 seconds ago from Bristol, England

  @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

• 
  Andrea Buffery (@Andrea_Buffery) reported 3 minutes ago from Bristol, England

  @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

• 
  Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported 3 minutes ago from Bristol, England

  @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

• 
  Beth Ryan (@bethkorf) reported 9 minutes ago from Kingswood, England

  Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

• 
  Martin Parfrey (@martinparfrey) reported 9 minutes ago from Kingswood, England

  @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

• 
  Der Shru (@DerShru) reported 12 minutes ago from Bristol, England

  Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

• 
  Alex (@0JTheJuice) reported 15 minutes ago from Bristol, England

  @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

• 
  James Harrison (@jamesmjharrison) reported 24 minutes ago from Bristol, England

  @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

• 
  Jon Wort 🇺🇦 (@Tofrek) reported 31 minutes ago from Chippenham, England

  @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

• 
  Beth Ryan (@bethkorf) reported 32 minutes ago from Kingswood, England

  @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

• 
  Paul Terry (@SurrealPaulT) reported 34 minutes ago from Bathford, England

  @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

• 
  Tina Badley (@tinabadley) reported 34 minutes ago from Bristol, England

  @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

• 
  Amz (@amy_noony) reported 42 minutes ago from Bristol, England

  Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38

• 
  Mark Scott (@markscott) reported 43 minutes ago from Trowbridge, England

  @virginmedia Then you will have a big problem

• 
  Tina Badley (@tinabadley) reported 44 minutes ago from Bristol, England

  Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

• 
  Mary Shanahan (@ShanahanMary) reported 46 minutes ago from Bristol, England

  Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

• 
  Rob Hurley ✈️ (@hurleyb0b) reported 47 minutes ago from Bristol, England

  Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

• 
  Nathanial Sydenham (@NatSydenham) reported 49 minutes ago from Bathford, England

  @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

• 
  Jonathan (@DigitalJonathan) reported 50 minutes ago from Bristol, England

  Looks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots

• 
  Steve Parsons (@steveparsnips) reported 54 minutes ago from Stoke Gifford, England

  @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tariq Mahmood (@tariqm786) reported 4 minutes ago

  @virginmedia No.. I called at 14.35 and was told I’ll be sent a text message once fixed as there is an issue in the area.

• 
  Jonathan H (@howdo01) reported 4 minutes ago

  @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

• 
  NWAKIBEYA (@_Nwakibeya1) reported 4 minutes ago

  @virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.

• 
  CrankyGeek (@pepetideo) reported 7 minutes ago

  @virginmedia you should not be glad. You should be ashamed of your terrible track record so far

• 
  entrustTMF (@entrustTMF) reported 8 minutes ago

  @RogerGreen2009 @virginmedia I'm definitely going to be reviewing my options at the end of my current @virginmedia contract as they've been dreadful in terms of communication and help when the chips are down(day SEVEN of outage)😢 Sadly, I've only just renewed my contract... Thanks for the suggestions👍

• 
  Charlotte Riggio (@MsLiberty1776US) reported 12 minutes ago

  @virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response

• 
  not jay (@notjay92349724) reported 13 minutes ago

  @FuzziePieRat @virginmedia then their ignorant staff told me to go **** myself and hung up. I rang back and filed a complaint. Later that afternoon, got an email through to say complaint has been CLOSED! Left VM, never going back till they change their customer service agents

• 
  kyle (@kyle_llooppyy) reported 14 minutes ago

  @virginmedia I can’t get through on the phone I need help!

• 
  dave towers (@daveyt1979) reported 21 minutes ago

  @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

• 
  not jay (@notjay92349724) reported 21 minutes ago

  @FuzziePieRat @virginmedia Mate, we had exactly the same same thing. Tried to reduce packages down (we were paying £131 a MONTH at the time) and we were assured our package had changed and we were paying SIGNIFICANTLY less. Our bill came through, no change…