Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Chippenham, Bath, Frome, Trowbridge, and Westbury.

City	Problem Type	Report Time
Bristol	Internet	10 hours ago
Chippenham	TV	10 hours ago
Bristol	Internet	1 day ago
Bristol	Internet	1 day ago
Bristol	Internet	3 days ago
Bristol	E-mail	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Alexandra Powell (@gingermurkin) reported 7 seconds ago from Patchway, England

  @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

• 
  AngelMelSelector (@AngelMel2017) reported 2 minutes ago from Bristol, England

  @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

• 
  Neil Cairns (@neilcairns) reported 2 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Jonathan (@DigitalJonathan) reported 3 minutes ago from Bristol, England

  Looks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots

• 
  WE ARE TUCO (@tuco_tuco) reported 3 minutes ago from Bristol, England

  Wow @virginmedia really can't sort their stuff out.......HELP its a joke

• 
  Matthew Turner (@MTurnerNFL) reported 4 minutes ago from Bristol, England

  @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

• 
  Matthew Butler-Hart (@MButlerHart) reported 5 minutes ago from Frome, England

  @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

• 
  Enzo Faulhaber (@enzo_faulhaber) reported 7 minutes ago from Yate, England

  @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

• 
  AngelMelSelector (@AngelMel2017) reported 10 minutes ago from Bristol, England

  @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

• 
  Adam Crawford (@AdzCrawford2003) reported 15 minutes ago from Bathford, England

  @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

• 
  Miles (@Milesenberg) reported 18 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Gareth Balmer (@garethbalmer) reported 19 minutes ago from Bristol, England

  @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

• 
  KB (@kadenbatt) reported 23 minutes ago from Warmley, England

  @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

• 
  Toby Osborne (@TobyOsborne1) reported 23 minutes ago from Bristol, England

  @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

• 
  Neil Cairns (@neilcairns) reported 37 minutes ago from Bristol, England

  @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  graham monks (@gman7634) reported 39 minutes ago from Patchway, England

  @virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄

• 
  Chris (@chrisandobe) reported 41 minutes ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  Derby Pascal (@derbypascal) reported 43 minutes ago from Bristol, England

  @virginmedia The service checker just says its down but doesn't tell me what's going on.

• 
  Adam Crawford (@AdzCrawford2003) reported 56 minutes ago from Bathford, England

  @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 58 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan (@MrRWatts) reported 3 minutes ago

  @virginmedia trying to reach a human as you've cancelled my broadband early and your IVR? No wonder you got fined 28million... any chance of actually getting help from someone?

• 
  Mitesh Patel (@mitzpatel85) reported 3 minutes ago

  @Channel4News Don’t think £28m justifies their actions.. if they were deliberately putting customers on hold and dropping call while they tried to cancel, the fine should be £1bn - absolutely pathetic from Virgin Media

• 
  Dave (@UK_DC_One) reported 4 minutes ago

  That new @virginmedia upgrade, my advice to anyone thinking about it, DON'T DO IT!! We've had nothing but problems in our house with the WiFi since, especially in hot weather, it cuts out and drops out. Nothing but connectivity issues. It's awful. Router getting red hot constantly Helpline no use So what is the problem Virgin Media? When this was set up, your engineer assured us there would be no issues. Router checked, brand new boxes installed, so why is this happening? Seriously thinking of cancelling my contract because I'm not getting the help or service im paying for right now

• 
  irons1de (@irons1de1) reported 7 minutes ago

  @virginmedia @botbusta999 Haven’t you just received a fine because of this exact thing forcing people to stay with you when you are providing substandard service for ridiculous prices

• 
  Jake Maddocks (@MakeJaddocks) reported 8 minutes ago

  @LBC Virgin Media overcharged me when I tried to cancel and then gave me a default when I cancelled my DD I’ve appealed to them and the credit scoring agencies with evidence but no responses If anyone has any advice, please let me know

• 
  Addy (@iadnan9) reported 8 minutes ago

  @virginmedia @ipa1869 Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

• 
  Victor (@winningearly) reported 10 minutes ago

  Ofcom has fined Virgin Media O2 £28 million after concluding that, over a prolonged period, many customers faced unnecessary obstacles when trying to cancel their services.

• 
  Nichola (@Nic_Nic88) reported 14 minutes ago

  @virginmedia been in chat with yourselves for nearly an hour to be disconnected and no resolution

• 
  Lyn Prodger (she/her) (@Prodgey) reported 15 minutes ago

  @virginmedia once again I have sent a DM as requested about my complaint with no response. Is this part of the ignoring customer correspondence scandal?

• 
  Mark Rock (@markdrock) reported 18 minutes ago

  @virginmedia to sign in to my virgin media everymonth i have to go through that account link utter shite it tells me i need to log into my old email address @blueyonder yet when i try to log into emails it takes me back to the log in I CANT GET INTO ANYTHING. ******* **** COMPANY