Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
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Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Sam&Snooper
(@SamAndSnooper) reported
from
Bristol, England
Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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Owen Barnfather
(@Barnfather) reported
from
Westbury, England
Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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william brown
(@williamjbrown) reported
from
Bristol, England
@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Mark Andres
(@CloudHQ) reported
from
Bristol, England
Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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barry mccaffrey #achtanois #AnDreamDearg
(@BarryBelfast70) reported
@virginmedia I find it hard to believe that @virginmedia wants to nearly double my monthly bill after happily taking my money for 18 months and now won't offer me same deal as new customer. Where is the loyalty? Why are you ripping off existing customers. Shameful
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Jenny Butlin-Moran
(@ButlinJenny) reported
@virginmedia Thank you but it is a complicated issue and I need to speak to a person. I have just been disconnected for the second time, having been in a queue for 1 hour. This is a very poor standard of service.
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Lucy Alice
(@lucitelu) reported
@virginmedia Ok. So over a month without service and another 28 days is fine. Pretty sure other providers hold themselves to higher standards. Can you tell me at what point you’ll initiate a refund? All our problems are on your record.
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Lucy Alice
(@lucitelu) reported
@virginmedia Five minutes ago it told me there wasn’t one. I had an engineer out last month to sort this. What would you say is a reasonable timescale to leave a paying customer with no access to services?
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Acupofteaandabiscuit
(@Acupofteaandab1) reported
@virginmedia The speed is ok but I don’t get a signal in the kitchen from the lounge. I live in a tiny cottage so I’d expect it to reach 24 feet! If I buy a booster will it work? How much is it? Easy to install?
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Daz Isaacs
(@daz7095) reported
@jesseb4me @virginmedia @TalkTalk VM customer service centres are a disgrace. We've canceled all our services with them. They owe us money as they cut the phone off straight away but really cannot be arsed with it. Glad to be free.
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Tausif Hussain
(@TazHussain86) reported
@virginmedia Ive done this already. If i call again I will and cancel stay with BT unless you can get your claims team to call me and resolve this
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Filterinho
(@Filterinho) reported
@virginmedia Brutal. Manager hung up on me. Advisor hung up on me. Guys came without tools. Guys never turned up 5 days in a row. Now been told installation has moved from 15th to 29th even tho 4 managers have been involved and I've spoke to pre install, CS and retentions. Still no help
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Gareth
(@Cadmarch) reported
@virginmedia what does STATUS1 mean on the service checker (broadband is down)?
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Rick Ross
(@rickross1212) reported
@virginmedia No I’ve rang the number and sorted it 🤯 35 mins of my life wasted on the phone and countless time wasted on here to youse as well! As I said I will await to hear back from my complaint