Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bath come from postal codes BA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Andy
(@andy_williams27) reported
from
Trowbridge, England
@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Oven Potato
(@PortugueseFart) reported
@virginmedia Been waiting for an hr on mobile to get some help...
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lauren
(@laureneyre) reported
@virginmedia We’re both on hold now, i’ve been on hold for over an hour already, my other half has been on hold for half an hour. will try your text service but not filled with much confidence at the mo!
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Michael Simons
(@simo_saxilby) reported
@virginmedia are absolutely useless. Terrible customer service, formal complaint issued last week and was advised a manager will ring me within 3 days to resolve, 7 days later and still not a thing... #useless #virgin #virginmedia @richardbranson
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Claire Reynolds
(@ccreynolds87) reported
@virginmedia I’ve had weeks of bad phone signal which is getting worse and I’m now relying on 3G in what is meant to be excellent 4g area and support has not helped so far. Can someone please assist?
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Benno
(@_teambennett9) reported
@virginmedia My problem is after FOUR attempts to resolve the problem (me calling you each time ) your “help” is for me to call the same number, queue for 45-60 minutes and go through it all again. Why can’t someone contact me? I AM THE CUSTOMER HERE!
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Dr Tabitha Stanmore
(@MagicNotWitches) reported
@virginmedia @laureneyre It's been 27 minutes for me so far. Any idea what the average is? Listening to the same 2 terrible songs over and over isn't how I planned to spend my Saturday...
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Caroline Gutteridge
(@carolinemstock) reported
@virginmedia second tweet, numerous times trying to call. My vulnerable parents have just moved house followed all instructions but no access to bband tv for several days now, no good telling people to call if no one answers disgraceful service
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sellaxis dn #devour
(@SeIIaxis) reported
@virginmedia i hope everyone in the team get's coal for Christmas, worst internet EVER.
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TozzY Del Go
(@ingrossativo) reported
@GiorgioJohnny @virginmedia @Ofcom WORST SERVICE EVER!
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James White
(@JamesWhite_1) reported
@virginmedia Not particularly helpful John, considering the inconvenience. Two days of work lost as a result of this. Sorted everything 2.5 weeks in advance and only required a box to be delivered in that time. Completely let down, remind me never to rely on your service again.