Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 02/16/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • CharHodkin Charlotte Hodkin (@CharHodkin) reported from Bristol, England

    @virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

  • chefwonderwebb nick webb (@chefwonderwebb) reported from Bristol, England

    @virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

  • JimEBallantyne James E Ballantyne (@JimEBallantyne) reported from Bristol, England

    After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    @Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.

  • mattyribbo Matt Ribbins (@mattyribbo) reported from Filton, England

    @virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.

  • charleebliss_ CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England

    @virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless

  • chrisandobe Chris (@chrisandobe) reported from Bristol, England

    @virginmedia please get the mobile signal better in fishponds Bristol

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling

  • suzyqc7 Suzy Evans (@suzyqc7) reported from Bristol, England

    @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Sugisomali Culusow🇸🇴🐪 (@Sugisomali) reported

    Virgin media bringing unnecessary stress to my life, since 11am no Wifi u know. @virginmedia why are you so ****?? I’ve had enough of your incompetence.

  • Sarryb78 Sarina (@Sarryb78) reported

    .@virginmedia support is pretty good, until you want to leave. Still working on it. I've asked to give 30 days notice, they've set disconnection for 35 days. 😡 I said no, not what I asked for. 'But you said...' No! I asked to give 30 days notice. Ffs!!

  • AdamJonMartin Adam Martin (@AdamJonMartin) reported

    @virginmedia will you ever bother to reply to my complaint email?

  • Jennife64149811 Jennifer thompson (@Jennife64149811) reported

    @virginmedia Hi I need to cancel my account from 5/2/2021 How do I get it touch with you? It seems virtually impossible! Yes I have called the cancellation number- 0345 454 1111. It constantly says your busy! Such poor service

  • JulesCox1959 Julie Cox (@JulesCox1959) reported

    @virginmedia You are kidding me @virginmedia I’m not taking my service to the new address I’m leaving #virginmedia and I can’t wait so that I never have to deal with you again what is the point of you bothering to tweet when you have no clue about the problem

  • Jennife64149811 Jennifer thompson (@Jennife64149811) reported

    @virginmedia @GGTVBD I cannot get through at all! I leave my property on 5/2/21. I need to cancel my account. This number doesn’t work either ??

  • MCC64 Margaret Cook (@MCC64) reported

    @virginmedia Thank you. I have joined this forum however I do feel I am paying Virgin for the service so they should be supporting me. A guy is checking a few things at moment. I do believe my hub is of old design so may need upgrading

  • NicolaB48453327 Nicola Ball (@NicolaB48453327) reported

    @virginmedia so as usual cant get through on phone,to cancel services ,so I have to keep paying the bill I cant afford vicious circle of despicable customer service from virgin media as always!,

  • Kenneth94136130 Kenneth (@Kenneth94136130) reported

    @virginmedia Haha- only the complaints form doesn’t work. Must be a special internet outage effecting one form

  • JimSpurs90 James (@JimSpurs90) reported

    @virginmedia You cant even get through on the phone lines your service is totally useless