Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 12/14/2025 17:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • RebekahMorriss 🌈Rebekah Rhian🦄 (@RebekahMorriss) reported from Bristol, England

    @gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help

  • chefwonderwebb nick webb (@chefwonderwebb) reported from Bristol, England

    @virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service

  • mattyribbo Matt Ribbins (@mattyribbo) reported from Filton, England

    @virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    Virgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia

  • KenTrowbridge3 Ken Trowbridge (@KenTrowbridge3) reported from Bristol, England

    @virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken

  • amybeardy Amy Beardmore (@amybeardy) reported from Winterbourne, England

    @amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel

  • JimEBallantyne James E Ballantyne (@JimEBallantyne) reported from Bristol, England

    After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike

  • LeeRendall Lee Rendall (@LeeRendall) reported from Bristol, England

    @charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!

  • irfonw Irfon Watkins (@irfonw) reported from Bristol, England

    @virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service

  • DigitalJonathan Jonathan Phillips, Esq. (@DigitalJonathan) reported from Bristol, England

    @virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.

  • CharHodkin Charlotte Hodkin (@CharHodkin) reported from Bristol, England

    @virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia's customer services is the WORST

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia long wait times 40+ minutes and no fix just another que and a recorded message that will be charged by ‘Virgin Gadget Rescue Team’!. Virgin sets new standards in Customer Service.

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia sadly having to post again. Home broadband down again. Your service is so unreliable it is useless. U have failed to provide a reliable broadband service and remain in breach of contract.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • R3D3YEJEDI REJ Gaming (@R3D3YEJEDI) reported

    @virginmedia Any insight to what has happened and why it's taking so long would be reasurring, your website only says "engineer on his way to fix the problem" "engineer is fixing the problem"

  • oliverkennedypt Oliver Kennedy PT (@oliverkennedypt) reported

    @virginmedia The only instantaneous aspect of this affair has been the theft of my money. I have already raised a formal complaint and have also contacted the ombudsman and the police.

  • bobcockBKK God Nose (@bobcockBKK) reported

    @virginmedia Interestingly after being so bad two days ago that the TV was unwatchable, last night and tonight had been perfect. Not a single flicker. No changes made. Go figure!

  • ycruiselesley lesley💙 (@ycruiselesley) reported

    @virginmedia you send me an email to say you are providing me with some free super internet as an upgrade all i can say is it is now even slower! How you managed that i will never know

  • sophd221b Sophie Day (@sophd221b) reported

    @virginmedia Broadband and TV are back up and running now but the phone line is still not working, it says "line is use"...

  • Timbobuk Tim Campbell (@Timbobuk) reported

    @virginmedia I’m still waiting for an update. My internet is down, customer care said a member of the technical team would call me by 8pm last night. I still haven’t heard from anyone. What can I do to get this fixed?

  • AntHeaney Anthony Heaney (@AntHeaney) reported

    @virginmedia Morning, it never did show in the app or my online account but i received a text shortly after my previous tweet confirming the engineer and all is fixed and working now, thanks again

  • DaleLeeCrypto Dale Chapman (@DaleLeeCrypto) reported

    @virginmedia Just called and asked for reference number that was refused by customer service agent. When asked to be directed to complaints department he then put the phone down on me. Can someone from your team call me?

  • AnthonyJohns0n A͓̽n͓̽t͓̽h͓̽o͓̽n͓̽y͓̽ ͓̽J͓̽o͓̽h͓̽n͓̽s͓̽o͓̽n͓̽ 💯 (@AnthonyJohns0n) reported

    @virginmedia Nope, they never do, it’s the first time I’ve even had a txt message!

  • queerbot69 tiny tom piss (@queerbot69) reported

    every day i try not to get too angry at virgin media customer service people