Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 02/24/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • leedumble Lee (@leedumble) reported from Bristol, England

    @virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....

  • avh12 aimeeeee (@avh12) reported from Patchway, England

    @virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.

  • gskusey Georgia Skuse🍭 (@gskusey) reported from Kingswood, England

    If @virginmedia don’t answer the phone in the next 5 minute I will not be paying my next bill!! Second phone call this week (as they cut me off during the last nearly 2 hour call) such **** customer service. 😡😡

  • gskusey Georgia Skuse🍭 (@gskusey) reported from Kingswood, England

    @virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back

  • mhendy1971 mark hendy ⚒ (@mhendy1971) reported from Bristol, England

    Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia Is there any other way to get through to customer services to speak about my bill? Been cut off again after 20 minutes. 3rd time !!!!!!! I don’t want to pay the extortionate price sent and want to change to SKY as so much cheaper. Can I DM ??

  • NurulAmir3 NurulAmir (@NurulAmir3) reported from Bristol, England

    @virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR

  • RussellWaterho5 Russell Waterhouse (@RussellWaterho5) reported from Keynsham, England

    @virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?

  • JohnMcG88939705 John McGee 109 (@JohnMcG88939705) reported from Bristol, England

    @MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • paulhooker4 paulhooker (@paulhooker4) reported

    @virginmedia No this keeps happening a lot been off since around 11am then just came back on and now off again this is happening too much especially as how much you are charging now virgin media service seems to be getting poor

  • AnnShortyGriff Ann Shorty (@AnnShortyGriff) reported

    @virginmedia My complaint was put in last week

  • dinozzo7600 immy7600 (@dinozzo7600) reported

    @virginmedia can I get some urgent support. Wifi keeps cutting out. Have been on the helpline so many times and they can’t fix it

  • stevedmurph Steve (@stevedmurph) reported

    @virginmedia A forum, are you serious. Omg this is the worst decision I have ever made. Roll on end of contract. The service is abysmal

  • alexds36 Alex Dawson-Smith (@alexds36) reported

    @virginmedia A full month without internet and I have just been told, for some unknown reason I do not qualify for the automated compensation scheme!! The customer service and assistance from Virgin throughout this period has been the worst i've recieved from any company i've dealt with!!

  • Astonn1995 Aston (@Astonn1995) reported

    @virginmedia I am downloading another browser to see if thats the problem

  • MBrentnall Mark Brentnall (@MBrentnall) reported

    @virginmedia I finally got a reply and then the agent went on a break! So not resolved 3 hours after starting. Now trying the cancel my services as so disappointed by the service. Used same service with Sky today and my (complicated) request resolved in 25 minutes.

  • KBEX999 K999🩺📸👁🎥👨🏼‍🍳🛒 (@KBEX999) reported

    @virginmedia #virginmedia I have been using virginmedia through the ages from 'Mercury' through Telewest, blueyonder etc. 30+ years. I note it to be consistent when a complaint is raised it 1) Takes ages to respond and 2) The response NEVER covers the actual complaint raised.

  • karan_1006 Karan Chandan(KC) (@karan_1006) reported

    @virginmedia Then why bother replying as you can't help! It may look good on @Twitter but it feels horrible I can assure you of that. I am on the call right now, just jumping from one team to another - moving home - Sales - installation. This is a rocket science which I am not understanding!

  • dleeayr Derek Lee (@dleeayr) reported

    @virginmedia Sent my details 2 days ago still haven’t heard a thing. Terrible experience since moving home and making the mistake of taking virgin as provider, cut off 2 weeks early, billed £168 incorrectly. Now that I have moved, only half a job complete. Awful customer services.