Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 12/02/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • ShanahanMary Mary Shanahan (@ShanahanMary) reported from Bristol, England

    Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

  • _emmajay_ emma (@_emmajay_) reported from Bristol, England

    I’ve seen multiple @virginmedia AD’s with wheelchair users in & every single time my face lights up like a kid at christmas, representation MATTERS & is non-existent for disabled people, this feeling will never get old. ✨

  • brizzleboy pete jones (@brizzleboy) reported from Bristol, England

    @virginmedia Tried using that contact forms again, still nothing helps, I'll just hang on line for another hour 🤬🤬

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia the lack of urgency from your team dealing with a fraud case is so poor!

  • alisterbetts Alister Betts (@alisterbetts) reported from Bristol, England

    @virginmedia - if I have a problem actually logging in, it would appear that there is no way to actually contact you... help please!

  • craigcapes Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia I would be happy to keep virgin, and that would be ok, and I would keep the same contract.. but it is you who can't provide service... How is it me ending the contract? How am I compensating you and not the other way around?

  • _dreamer_ Pilar Gómez (@_dreamer_) reported from Bristol, England

    @virginmedia Actually, the new owners are porting their virgin contract here, if the contract is per property, and it will be Virgin providing the service, that would mean we DON'T have to pay the fee right?

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia broadband in BS166EB is totally rubbish again, got to switch this service is really really poor #inconsistent at best.

  • Shitsgigglesng1 Shitsgigglesngloves (@Shitsgigglesng1) reported from Kingswood, England

    @Birdybabe07 @virginmedia Bt, great deals atm. Once back on openreach network you can move around with over 50 companies. Once on virgin you can only use virgin. bt will happily re instal to get you back on openreach network. Unless you need business fibre...then I can provide or advise👍.

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @virginmedia internet down in BS8?

  • chloehester Chloe (@chloehester) reported from Bristol, England

    @virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)

  • LOCKLEYHOBSON Richard J. Lockley-Hobson (@LOCKLEYHOBSON) reported from Bristol, England

    @virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia so disappointed 😞 I was quoted £70 pm all in today now my bill has arrived and it’s £100 and next month you wanted to charge me £277 😳 now sat waiting to cancel the services ! 😡

  • RosemaryJaneFo1 Rosemary Jane Fox (@RosemaryJaneFo1) reported from Bristol, England

    @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

  • Andrea_Buffery Andrea Buffery (@Andrea_Buffery) reported from Bristol, England

    @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

  • thisisryanc Ryan Carrington (@thisisryanc) reported from Bristol, England

    @virginmedia Constantly drops out, coupled with frequently slow speeds. Price increases for a worsening service.

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently

  • stace_the_face stace_the_face 💙💙💙🎓🎓🎓 (@stace_the_face) reported from Bristol, England

    @virginmedia saga continues- so their call handler didn’t call me back and now someone’s told me they cancelled my compensation cheque because my account is closed. My account was closed because you couldn’t provide a simple service for 4.5 months and damaged my property.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MM0OPX Colin Summers (@MM0OPX) reported

    @virginmedia Yes, exactly. I had until the 10th Feb to cancel with penalty due to a price rise. My worry is this has not been actioned as no confirmation received as yet.

  • Joebroadway85 Joe Broadway (@Joebroadway85) reported

    @MartinSLewis Took your advice and rung Virgin media using the end of my contract as a leverage and the price increase in March. Got an upgraded speed and much better price than what I was paying before!....well done Virgin Media customer kept....

  • mbb_brett Michael Brendan Brett (@mbb_brett) reported

    Once against the most unreliable broadband on the market has stymied a day of homeworking - thanks @virginmedia - I hear fellow barristers complaining about court technology, but the gaping chasm between business and home broadband is also a massive problem.

  • jlsinc Jason Sinclair (@jlsinc) reported

    As a final indignity/inconvenience @virginmedia send you A CHEQUE for overpayment when you finally manage to cancel. A cheque! Obviously they expect a proportion not to cash it but tells you exactly what sort of company they are.

  • lomadia Hannah Rutherford (@lomadia) reported

    @lionheartx10 @TwitchSupport Was a bit of a combo but mostly Virgin Media’s end. There was a pathing bit somewhere in London (the part that also goes down in hot weather) and it caused drops every 5 mins.

  • Traceymichell28 Tracey j (@Traceymichell28) reported

    @virginmedia So that's a week after it went down,I'm going back to @SkyUK

  • monazamguitar Mo Nazam (@monazamguitar) reported

    @virginmedia Has one dept of your company got no idea what is going on with another dept? If you're customer services can't you just look my name up on your computer and see what work is going on? Come on guys, this has to be basic stuff. Day 5 now. Your company is worse than awful.

  • Traceymichell28 Tracey j (@Traceymichell28) reported

    @virginmedia Our services were down from the 4th I've just been told the phone won't be back up till the 11th and my broadband has gone again,this service is appalling!

  • Joebroadway85 Joe Broadway (@Joebroadway85) reported

    @virginmedia Well I mean you can send me a free LG Smart TV like the new customers get that would be a help....

  • JaneCommon Jane Common (@JaneCommon) reported

    @virginmedia Now it’s saying 4pm today. Absolute joke. It’s been down since Sunday morning. Don’t know what time it went down - it wasn’t working when I got up at 9am.