Virgin Media Outage Report in Bath, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
TV | 1 day ago |
|
Bristol
|
TV | 3 days ago |
|
Bristol
|
Internet | 7 days ago |
|
Bristol
|
TV | 9 days ago |
|
Bristol
|
Total Blackout | 9 days ago |
|
Bristol
|
Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
-
Billy Lady of Dunans (@McBillyuk) reported from Bristol, England@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
-
Richard George (@rjgux) reported from Kingswood, England@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
-
Tom (@crackleholler) reported from Bristol, England@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
-
-
Chris Hines (@CherishSin) reported from Bristol, England@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
-
Matt Sudol (@MattSudol) reported from Bristol, England@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
-
Andy (@andy_williams27) reported from Trowbridge, England@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
-
Janet Adams (@JanetAdamsBtl) reported from Bristol, England@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
-
Becky Bullingham (@BeckyBullingham) reported from Bristol, England@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
-
David Rankin (@mrdrankin) reported from Kingswood, EnglandI'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
-
Chris Hines (@CherishSin) reported from Bristol, England@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
-
Matt Sudol (@MattSudol) reported from Bristol, England@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
-
Natalie Timmons (@metallicnat) reported from Bristol, England@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
-
Gem Anderson (@Gemmagems1503) reported from Bristol, England@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
-
Chris Rose (@chrisandobe) reported from Kingswood, England@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
-
Jamie Barry (@JamieGBarry) reported from Bristol, England@virginmedia That’s my issue. I took to Twitter as your call handlers CANNOT resolve my complaint. Your complaints process is shocking. You blackmail customers then do not actively respond to issues they raise.
-
Natalie Timmons (@metallicnat) reported from Bristol, England@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
-
JakeNicholas (@JakeNicholas04) reported from Keynsham, England@virginmedia lag and poor internet connection
-
Mark Prouse (@prousy) reported from Kingswood, EnglandWorst customer service must go to @virginmedia.
-
Chris Hines (@CherishSin) reported from Kingswood, England@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
helen carvell (@CarvellHelen) reported@MartinSLewis virginmedia 🤯😡. Price hikes letter. Told to call but only voicemail saying try again later! Seems a lot of other people have same issue getting hold of them. Maybe its a scam so you can cancel and jump ship to a cheaper deal 😩.
-
Complete Control PR (@pollybirkbeck) reportedBoring question, but anyone here who has hopeless @virginmedia been experiencing an "outage" for about 2 weeks? Every time I call them they say it's going to be fixed but no. We are unable to access any apps (On Demand, catch-up eg: Iplayer, Netflix etc). It's a ******* joke
-
Alan Smith (@CllrAl) reported@virginmedia got an email yesterday19 days after complaining, telling me the problem, not the one I had complained about, was resolved by "education" and If I wasn't happy I should phone the CS team on the number I had raised the complaint about in the first place. Incompetent.
-
helen carvell (@CarvellHelen) reported@virginmedia I am trying to call today to cancel or change package before 1/3 as price hike much higher than can get as a new customer. but just recorded message saying call back later. Any-other way to get through??
-
Martyn Batten (@1252spike) reported@virginmedia So you increase prices, but reduce CS capability? What if you don't have data to view the link because the internet is down. How do you check status then? Silly response all round. Price increase during lockdown, yet daughter can't join zoom lesson.
-
Siddhant Kumar (@SiddhantK12) reported@virginmedia @lemoylemoy don't lie in public forum. Above number doesn't work and no one contacts you back..
-
Paris (@parislock) reported@virginmedia Yes it there never seems to be an issue when I check here. It’s just terrible service
-
Pinkhaus (@Pinkhaus1) reported@virginmedia I also tried using this service yesterday and it took three hours for anyone to respond
-
Carla (@tiny_tear) reported@virginmedia DOWN AGAIN, the past week your service in the NW3 area has been impossible - we can't run homeschooling and two people working on a phone hotspot. what do you suggest? how about fixing the service?
-
Tony Salerno 🇬🇧 (@TonyIsLivingFat) reported@virginmedia Hi - I can't access my My Virgin Media account because I no longer have access to the email account registered to it so I can't reset my forgotten password. I need to report a broken set-up box and the helpline is permanently engaged. What are my options?