Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
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Charlotte Hodkin
(@CharHodkin) reported
from
Bristol, England
@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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nick webb
(@chefwonderwebb) reported
from
Bristol, England
@virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!
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James E Ballantyne
(@JimEBallantyne) reported
from
Bristol, England
After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike
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Hannimal 🇪🇺🇬🇧🏳️🌈
(@hisotalus) reported
from
Bristol, England
@Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.
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Matt Ribbins
(@mattyribbo) reported
from
Filton, England
@virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.
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CHARLEE BLISS ®
(@charleebliss_) reported
from
Bristol, England
@virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless
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Chris
(@chrisandobe) reported
from
Bristol, England
@virginmedia please get the mobile signal better in fishponds Bristol
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!
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Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative
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Shane Richardson
(@shaner1989) reported
from
Bristol, England
@virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling
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Suzy Evans
(@suzyqc7) reported
from
Bristol, England
@virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.
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Hannimal 🇪🇺🇬🇧🏳️🌈
(@hisotalus) reported
from
Bristol, England
On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly
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Shane Richardson
(@shaner1989) reported
from
Bristol, England
@vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Culusow🇸🇴🐪
(@Sugisomali) reported
Virgin media bringing unnecessary stress to my life, since 11am no Wifi u know. @virginmedia why are you so ****?? I’ve had enough of your incompetence.
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Sarina
(@Sarryb78) reported
.@virginmedia support is pretty good, until you want to leave. Still working on it. I've asked to give 30 days notice, they've set disconnection for 35 days. 😡 I said no, not what I asked for. 'But you said...' No! I asked to give 30 days notice. Ffs!!
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Adam Martin
(@AdamJonMartin) reported
@virginmedia will you ever bother to reply to my complaint email?
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Jennifer thompson
(@Jennife64149811) reported
@virginmedia Hi I need to cancel my account from 5/2/2021 How do I get it touch with you? It seems virtually impossible! Yes I have called the cancellation number- 0345 454 1111. It constantly says your busy! Such poor service
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Julie Cox
(@JulesCox1959) reported
@virginmedia You are kidding me @virginmedia I’m not taking my service to the new address I’m leaving #virginmedia and I can’t wait so that I never have to deal with you again what is the point of you bothering to tweet when you have no clue about the problem
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Jennifer thompson
(@Jennife64149811) reported
@virginmedia @GGTVBD I cannot get through at all! I leave my property on 5/2/21. I need to cancel my account. This number doesn’t work either ??
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Margaret Cook
(@MCC64) reported
@virginmedia Thank you. I have joined this forum however I do feel I am paying Virgin for the service so they should be supporting me. A guy is checking a few things at moment. I do believe my hub is of old design so may need upgrading
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Nicola Ball
(@NicolaB48453327) reported
@virginmedia so as usual cant get through on phone,to cancel services ,so I have to keep paying the bill I cant afford vicious circle of despicable customer service from virgin media as always!,
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Kenneth
(@Kenneth94136130) reported
@virginmedia Haha- only the complaints form doesn’t work. Must be a special internet outage effecting one form
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James
(@JimSpurs90) reported
@virginmedia You cant even get through on the phone lines your service is totally useless