Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

City	Problem Type	Report Time
Bristol	Internet	13 hours ago
Bristol	Internet	2 days ago
Bristol	Internet	2 days ago
Bristol	Internet	10 days ago
Bristol	Internet	10 days ago
Bristol	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Chris Orman (@chrisorman) reported 1 minute ago from Bradley Stoke, England

  Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

• 
  Martin Parfrey (@martinparfrey) reported 4 minutes ago from Kingswood, England

  @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

• 
  Jim James 🇺🇦 (@jimajames) reported 10 minutes ago from Trowbridge, England

  @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

• 
  Tina Badley (@tinabadley) reported 12 minutes ago from Bristol, England

  Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

• 
  Daniel Fry (@DanielFry23) reported 12 minutes ago from Filton, England

  @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

• 
  Adam Crawford (@AdzCrawford2003) reported 17 minutes ago from Bathford, England

  @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

• 
  Enzo Faulhaber (@enzo_faulhaber) reported 18 minutes ago from Yate, England

  @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

• 
  Adam Crawford (@AdzCrawford2003) reported 22 minutes ago from Bathford, England

  @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

• 
  Matthew Turner (@MTurnerNFL) reported 30 minutes ago from Bristol, England

  @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

• 
  Beth Ryan (@bethkorf) reported 30 minutes ago from Kingswood, England

  Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

• 
  Chris (@chrisandobe) reported 33 minutes ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  Adam Crawford (@AdzCrawford2003) reported 34 minutes ago from Bathford, England

  @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 37 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

• 
  graham monks (@gman7634) reported 40 minutes ago from Patchway, England

  @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

• 
  emmainbristol (@emmainglasgow) reported 41 minutes ago from Bristol, England

  @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

• 
  ✨Emily✨ (@emilyunicorns95) reported 45 minutes ago from Bathford, England

  @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

• 
  Alex (@0JTheJuice) reported 45 minutes ago from Bristol, England

  @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

• 
  Sarah Wolf (@sarahmwolf74) reported 50 minutes ago from Frome, England

  @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

• 
  Tony Cox (@coxtonycox) reported 57 minutes ago from Bristol, England

  @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

• 
  vinnie voke (@vinnievoke) reported 58 minutes ago from Bristol, England

  @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AG10CookingSzn (@AG10szn) reported 5 minutes ago

  @eternalelneny @virginmedia Well done mate, chuck a couple of minimum wage workers under the bus who are working to fix your wifi so you can goon at home. Selfish prick

• 
  Have it (@madforit00) reported 7 minutes ago

  @virginmedia Had very good service for many years , however I’m due a refund which has taken over 6 weeks, many phone calls , They have lost 2 cheques in the post , been told refund been processed 3 times 3 weeks ago, And still nothing , with sky now great

• 
  Andrea ™ 🏳️‍🌈 (@I_am_Leighton_) reported 8 minutes ago

  Apparently to change to a new contract within @virginmedia they have to leave me with no tv etc for 4 days even though I’m already with them. I’ve never heard anything more ridiculous. Think I’ll be just be cancelling. Keep your renewal offer lol joke of a company

• 
  sam (@5amcoek) reported 11 minutes ago

  @virginmedia Is there any more detail on the fix? It just keeps getting pushed back every couple of hours

• 
  Philip Mackey (@PhilipMackey2) reported 15 minutes ago

  @VirginMediaIE Day 10. Literally have no words left to describe how inept Virgin Media are. No tv service for 10 days since we moved home & had media connect technician set up our broadband (which works!) & our tv service,which spectacularly does not.

• 
  Filer (@FilerPlays) reported 17 minutes ago

  @MachineGunLuk3y @virginmedia Majority’s of the ISP’s in my area run off the BT network so I’ve got fibre to the property with about 1GB down. I’ve had Virgin before and didn’t rate it, had issues similar to yourself as well mate.

• 
  Mark Oram (@markoram1) reported 18 minutes ago

  Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

• 
  The Way We Will Be (@TheWayWeWillBe) reported 18 minutes ago

  @virginmedia so cross with you again today Not only is the broadband up and down as usual (but tests show fine) but you won’t allow me to log in from my Apple Mac and you won’t allow me to update parental controls Useless

• 
  Jags Arthurson (@JagsArthurson) reported 19 minutes ago

  WARNING I've had the dreadful new @virginmedia 360 box imposed on me (Virgin updated box without my consent and wiped all my recordings) With the old (36) box, to go to an alphabetical list of recordings was ONE button press With the 360 box it's FOURTEEN!!! Truly awful

• 
  Evasive (@tcevasive) reported 19 minutes ago

  will exitlag work for lower MS for eu if i have bad routing because of virgin media?