Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

City	Problem Type	Report Time
Bristol	Internet	23 hours ago
Bristol	Internet	2 days ago
Bristol	Internet	10 days ago
Bristol	Internet	10 days ago
Bristol	Internet	11 days ago
Bristol	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Toby Osborne (@TobyOsborne1) reported 3 seconds ago from Bristol, England

  @virginmedia As early as possible before whoever does this manages to help themselves to my money like last time

• 
  Der Shru (@DerShru) reported 2 minutes ago from Bristol, England

  Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

• 
  vinnie voke (@vinnievoke) reported 6 minutes ago from Bristol, England

  @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

• 
  Matthew Butler-Hart (@MButlerHart) reported 14 minutes ago from Frome, England

  @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

• 
  Matthew Turner (@MTurnerNFL) reported 17 minutes ago from Bristol, England

  @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

• 
  Beth Ryan (@bethkorf) reported 21 minutes ago from Kingswood, England

  Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

• 
  Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported 23 minutes ago from Bristol, England

  @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

• 
  Chris (@chrisandobe) reported 24 minutes ago from Kingswood, England

  @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

• 
  Rajnish Razdan (@RajnishRazdan) reported 24 minutes ago from Bristol, England

  @virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.

• 
  Mary Shanahan (@ShanahanMary) reported 29 minutes ago from Bristol, England

  Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

• 
  Neil Cairns (@neilcairns) reported 30 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Neil Cairns (@neilcairns) reported 32 minutes ago from Bristol, England

  @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

• 
  Gill Harrison (@gillih) reported 33 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Andy Wilcox (@AndyMWilcox) reported 34 minutes ago from Kingswood, England

  @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

• 
  Matthew Turner (@MTurnerNFL) reported 41 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  Neil Cairns (@neilcairns) reported 43 minutes ago from Bristol, England

  @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Chris (@chrisandobe) reported 44 minutes ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  Beth Ryan (@bethkorf) reported 46 minutes ago from Kingswood, England

  @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

• 
  graham monks (@gman7634) reported 48 minutes ago from Patchway, England

  @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

• 
  Sean Lewis (@brizzlesean) reported 48 minutes ago from Yate, England

  Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SPAHCRAB (@spahcrab) reported 7 minutes ago

  @virginmedia I'm already planning on cancelling my service. This must be a speed run record as I haven't even plugged in the router, nor received the damn thing.

• 
  Banshee (@strikecenter147) reported 10 minutes ago

  @Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.

• 
  Monica Allan (@MonicaAllan1) reported 12 minutes ago

  @virginmedia It look like our outage in NW1 will be fixed by the 31st August? Surely that cannot be correct? We have have been without broadband and TV for 3 days now?

• 
  Mr. Cold (@Javier_Cold_) reported 13 minutes ago

  @Ofcom @virginmedia sucks. 2 hours going in circles to cancel my package. They get away with it by exhausting you, going around and around, stalling the conversation until you say yes.

• 
  simon withers (@KalEl_WBS) reported 14 minutes ago

  @virginmedia why do you always say send us a direct message so you can help and then don’t read the message?

• 
  Jan Hobbs (@CleanzineEditor) reported 16 minutes ago

  @virginmedia been locked out of webmail since 22 May. Supposedly repaired & reset but though I can now get into my account I STILL can't access webmail. Still showing Forbidden 403 despite my tech expert working on it several hrs today. 9 WEEKS! Paying £133.50/mth. HELP PLEASE!

• 
  Wolf of X (@WolfofX) reported 16 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.

• 
  Kay (@kaytydaty) reported 16 minutes ago

  @virginmedia I want to change bank details but online, the manage direct debit link, goes to ‘something’s not quite right, we’ve found a problem, please try again’ every time. Can you send me a direct link please? Thanks Kay

• 
  Dave #oafc (@Rusty_Barnacle) reported 21 minutes ago

  @SilvesterLuke @virginmedia Stop pestering me jesus that's about ten messages.. I cant ******* fix it

• 
  Vikram (@VikramRajpara09) reported 23 minutes ago

  @virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.