Virgin Media outages and service status in Bath, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Bath, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 18, 5:19 PM GMT+1.
- Internet (76%)
- E-mail (7%)
- Wi-fi (7%)
- Phone (5%)
- Total Blackout (2%)
- TV (2%)
The latest reports from users having issues in Bath come from postal codes BA1 and BA2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 47 minutes ago |
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Internet | 3 days ago |
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Internet | 3 days ago |
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4 days ago | |
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Internet | 5 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
9 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Daniel Fry (@DanielFry23) reported from Filton, England@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Amz (@amy_noony) reported from Bristol, EnglandVirgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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william brown (@williamjbrown) reported from Bristol, England@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Craig Capel (@craigcapes) reported from Bristol, EnglandThe £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandLooks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
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Sean Lewis (@brizzlesean) reported from Yate, EnglandHonestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Alexandra Powell (@gingermurkin) reported from Patchway, England@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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Simon H (@Hekler21) reported from Westerleigh, England@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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julie fountain (@juliefount) reported@virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost
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Cobes (@AFC_OSRS) reported@AndyBtheatre @Simon_Whale @virginmedia Same here I had virgin for many years, never had issues always sorted my problems (not many) only changed as they dont cover my new area, and everything we had on virgin worked out £50 cheaper with sky.
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Mr B’s History (@MrZacJamesB) reported@virginmedia has had at least 3 outages in the past week in my area. Becoming all too common and I work from home… my phone signal (for data usage) with O2 is also conveniently incredibly poor. Is there something we should be aware of?
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Robert Wells (@RobertWells2013) reported@virginmedia sent you a PM regarding a broken cabinet box in my area.
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Dr Prakash Nayak (@SRIPRAKASH76) reported@virginmedia If you want to buy something VM people will try to sell you something they want to sell. Is this called customer support?
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Chris Lander (@christophlander) reported@virginmedia Thanks for your faux sympathy, but its still not working. Terrible service. Is there a way to compensate for this?
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Molly Gregory (@clementfx1) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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JR (@Dadyougeek) reportedBeing told by the customer service team at @virginmedia that if I’m not happy I can cancel my contract after being on hold for an hour and no internet for a week! Oh the joys
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Bristol Colin (@Saveri0Magiust0) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Ultra_IPTV10 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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jason (@Jason29wctb) reported@virginmedia @LDA74 First complaint was made 3/1/2023 and got worse