Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 12/02/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Internet

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • suzyqc7 Suzy Evans (@suzyqc7) reported from Bristol, England

    @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

  • chrisandobe Chris (@chrisandobe) reported from Bristol, England

    @virginmedia please get the mobile signal better in fishponds Bristol

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling

  • CharHodkin Charlotte Hodkin (@CharHodkin) reported from Bristol, England

    @virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    @Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.

  • charleebliss_ CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England

    @virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless

  • ScottTobin3 Scott Tobin (@ScottTobin3) reported from Bristol, England

    @virginmedia there is a problem with sky sports red button

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.

  • SNewport01 Shaun (@SNewport01) reported from Kingswood, England

    @virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • chefwonderwebb nick webb (@chefwonderwebb) reported from Bristol, England

    @virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Hannaerys Hannah Trzoska (@Hannaerys) reported

    @virginmedia I've been placed on hold and hung up on twice today while trying to make a formal complaint about #virginmobile sort it out Virgin!

  • mcconnon664 mcconnon664 (@mcconnon664) reported

    @virginmedia hello ive been trying to cancel my account for 4 weeks and nobody will answer the phones?? Please advise me as whatsapp help cant cancel either!!!

  • BLUCHIP_STUDIO BLUCHIP - DEVELOPMENT STUDIOS (@BLUCHIP_STUDIO) reported

    @virginmedia Any idea why my internet keep Turing to absolute **** after about 5pm every single day! Area tester says there is nothing wrong but I got YouTube & Netflix pausing to buffer every few mins even on a wired pc with a 1GBPS port with a cat 7 cable!

  • pvsuarezmove PVSuarez - She/Her (@pvsuarezmove) reported

    @virginmedia your technical advice and customer service is SHITE!!!!!!!!!!!!!!! Yes I turned it off and on and still no wifi.

  • elenacresci Elena Cresci (@elenacresci) reported

    @virginmedia No to both. I'd just like to be able to speak to someone about how I can fix the problem because it's clearly not an area thing

  • elenacresci Elena Cresci (@elenacresci) reported

    @virginmedia Thanks! The issue is your online tests just keep taking your customers in circles with no resolution and that's not really particularly helpful. I will give them a call.

  • LewisFigo8 lewis roberts (@LewisFigo8) reported

    @virginmedia Never again. It takes so long to get through. Im a busy man. I'll wait for my initial complaint to be dealt with or if I don't hear anything within the regulatory time scale I'll just contact Ofcom

  • elenacresci Elena Cresci (@elenacresci) reported

    @virginmedia the speed is really slow consistently and I have to download a lot of stuff for my job so it's becoming quite the chore - I'm not always able to connect with ethernet. I booked an engineer last week but no one showed

  • Schnawbs R Schnawbs (@Schnawbs) reported

    @virginmedia Yes it's the external cable. Customer Services is 0345 4541111, cuts off after approx. 15mins. Field Support 0800 052 5738 has a 'tech problem' and can't answer a call

  • Azbolicious Azza (@Azbolicious) reported

    @virginmedia It's coming up as fine but there is issues and this is not the first time this has happened