Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@NightAtKendalls @virginmedia Actually my whole electrics cut out x
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Bob Krysiak
(@bobktheking) reported
from
Bristol, England
@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia also was offer a system that would improve the WiFi in the house. The netgear pl1000 arrived yesterday and doesn’t give me@any further WiFi coverage. It just extends the network. I only have the one router..
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Jon Godfrey
(@jongodfrey) reported
from
Saltford, England
I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Richard George
(@rjgux) reported
from
Kingswood, England
@dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous
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slip_rehill
(@slip_rehill) reported
from
Bristol, England
@virginmedia thanks, we'd checked that already and no issues. we have tv back but no on demand or broadband yet.
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PASTOR WILL🇲🇼🇬🇧
(@BlackMayan) reported
from
Keynsham, England
Or @virginmedia just being shit as usual.
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Chris Badley
(@CGBadley) reported
from
Bristol, England
@virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
Hey @virginmedia - down again. No. You DM me. You fill in your form. You call an engineer. I’m extremely tired of shit service. I’m running my business hotspotting from my @ThreeUK iPhone while your broadband does... oh I dunno.
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
God you’re hopeless @virginmedia . If I was as poor as you, I’d be out of a job. Broadband down again in BS6. Just another irritating 7mins. Never long enough to fill in your engineers form.
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia I don’t want to make a complaint just fix our internet x
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yes and I’ve contact your “help” staff but they were useless
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Jonathan Phillips
(@DigitalJonathan) reported
from
Bristol, England
@virginmedia To repeat, your service drops for a few minutes a day. By the time I check, it’s back. It absolutely frustrates me. On Tuesday, 4mins *just as I needed to start a Skype w a customer*. > 2
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Cut and Pastryarch
(@amias) reported
from
Bristol, England
@albanwr @cybergibbons I don't use any of my Samsung TVs smart features and deny it network access for that exact reason. But my virgin media V6 box and Netflix account are happily sending sweet something back all the time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Gibbons
(@gibbons_craig93) reported
@virginmedia Can you please DM me as I am trying to cancel my broadband package. Got through to one department and then transferred to another to arrange the cancellation but nobody is picking up, been on hold for over 90 minutes before had to hang up to prevent huge bill......
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Ben
(@bencw83) reported
@virginmedia how difficult do you make it to speak to someone about a complaint you’ve made?! You’ve lied about trying to contact me about me about it, your mobile bot is a load of rubbish and I’m going round in circles wanting to speak to someone.
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JakeLeopold
(@jakeleopold) reported
@virginmedia hi guys... Been waiting on chat for ages and used the message service where I'm apparently able to get on and do my own things but every time I come back to it I have to log back in. Not been able to get past the stage where I give my info as your guys log off!
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Tom 🏴 🔴⚪️
(@Leech27Tom) reported
@virginmedia any chance you can actually get back to me!! I would like to cancel! Your broadband is a disgrace. 6th time this month it’s gone down. I’m getting better service with my data.
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Jane Pont
(@JanePont) reported
@virginmedia Be more helpful to speak to someone not type to an automated text service. Get off furlough and start offering decent customer service.
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Peppziller
(@Peppziller) reported
@virginmedia Thanks - alas, all self-help has been attempted many times over (since mid-October). It’s almost certainly a network issue, that seems to get worse from about 10am each day until the evening (eg. during working hours)... Not ideal during a “work from home” lockdown!
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Anne Shaw
(@SHAWbeauty) reported
@virginmedia Ok looked at that and says tv prob working on and expect fix 20th but no mention of the Internet. In fact it says no known issues next to Internet!
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Ian Brown
(@IanBrown63) reported
@virginmedia Hi everyone. Last time I had a problem I was given the number 01256 752000 and they sorted it. I have the same problem again so i phoned the number. This time is says the number has been changed to 03434 299000 but when I ring this it says it is an invalid number!
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Joanne Norrish
(@NorrishJoanne) reported
@virginmedia After raising a complaint over a month ago about how bad your customer service is, i have today rec'd a letter with a ref number. Thinking i might get a better service i text the number only to be put back to another never ending call waiting list.
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equality
(@sjmcquade) reported
@virginmedia No.. I phoned the end of October say I would like to cancel one of my box (son moved out).they said I would receive a box in the mail to post old equipment back .. it never appeared. And also look like I was charged for the box this month