Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 11/21/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Melksham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.

  • suzyqc7 Suzy Evans (@suzyqc7) reported from Bristol, England

    @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    @virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.

  • DaveWilliams159 discodave (@DaveWilliams159) reported from Patchway, England

    @virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP

  • davina79 Davina S (@davina79) reported from Bradley Stoke, England

    Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough

  • ScottTobin3 Scott Tobin (@ScottTobin3) reported from Bristol, England

    @virginmedia there is a problem with sky sports red button

  • RolandMillward Roland Millward (@RolandMillward) reported from Trowbridge, England

    @virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.

  • SNewport01 Shaun (@SNewport01) reported from Kingswood, England

    @virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nathan_Version7 nathan nutted 🐧 (@Nathan_Version7) reported

    @twowheelzwill @virginmedia it was playing up 2 week ago for like 3 days and then it was fine and now it’s acting up again Constantly comes back on and off again never had this problem in almost 3 years of being with them

  • JonMcLaughlan 🇺🇦 Jon 🇯🇴 (@JonMcLaughlan) reported

    @virginmedia @Ofcom well VM were due to visit today to try to resolve my broadband problems, but I received a message saying it’s on hold due to a network issue, that will have been the planned power cut by NPg, now the power is back I still have issues, no response on visit!

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported

    @virginmedia Yes, I can't keep on rebooting the router. It just disconnected again on wired and wireless and then reconnected again. Prior to today, no issues at all.

  • jays_space3 Jay's Space (@jays_space3) reported

    Getting out of an escape room is easy compared to trying to cancel services with Virgin Media.

  • Legit_CSGO elliott (@Legit_CSGO) reported

    @virginmedia once again. another issue. i have called multiple times and tried multiple chats and been passed around just to simple get a service cancelled. which you have told me was cancelled in writing. then have sent a router and email wishing me the best on my new services...

  • Legit_CSGO elliott (@Legit_CSGO) reported

    @virginmedia already had multiple calls. i get passed around and noone seems to know exactly what im talking about. multiple calls have dropped. i just need to speak to a complaints department which i have tried and they just pass me back to the team who cant help.. have saved chat logs.

  • Legit_CSGO elliott (@Legit_CSGO) reported

    @virginmedia it is long and i do not believe it will all fit in this tweet reply. i can explain in full if you message me directly if you can actually help me but it is long story and im still nowhere with virgin media after days of trying.

  • danieledmunds4 daniel edmunds (@danieledmunds4) reported

    @virginmedia why am I paying over £150 for such a shocking internet service

  • lodgey69uk 🦊 Dave Lodge 🦊 (@lodgey69uk) reported

    @virginmedia The fact is, that I requested a call from a manager and have had nothing which is the main reason we are looking at other options. The customer service we have received over the past 7/8 years has been woeful.

  • mo4g_777 mo4g (@mo4g_777) reported

    @virginmedia is there issue with landline ?