Virgin Media Outage Report in Bath, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Wi-fi | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Total Blackout | 2 days ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Internet | 3 days ago |
|
Bristol
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England@virginmedia down again.. no phone line internet or TV here in BS16
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Bruce Allen (@sbcallen) reported from Bristol, England@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
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Pastor Matt (@MattScript) reported from Bradley Stoke, England@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
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Rich Hemming (@1210sounds) reported from Bristol, England@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
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τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England@granuailemalia @SkyUK Probably the same issue @virginmedia had a while ago.
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viki ✨✨✨ (@alittleredpanda) reported from Bristol, England@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
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Jason side (@jason_side) reported from Kingswood, England@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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Natalie Timmons (@metallicnat) reported from Bristol, EnglandCan’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
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Jason side (@jason_side) reported from Bristol, England@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
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Lee Rendall (@LeeRendall) reported from Bristol, England@charllou1 @virginmedia Genuine, was kept on hold 50 mins couple weeks back then when the operator came on told us there was an issue and i had to call back 😳 was FUMING!
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Pastor Matt (@MattScript) reported from Filton, England@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
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Yiddo1982 🐓 (@621_karl) reported from Warminster, England@virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.
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Amy Beardmore (@amybeardy) reported from Winterbourne, England@amandavin @virginmedia I need fibre though because of stupid children streaming games and all sorts of nonsense. Anything other than virgin also comes with a £50 BT phone line installation. They’ve got me over a barrel
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Andrew Dodd (@Doddstar79) reported from Bathford, England@virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
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LM❤️ (@Rockchic65) reported from Bristol, England@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
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viki ✨✨✨ (@alittleredpanda) reported from Bristol, England@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
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Irfon Watkins (@irfonw) reported from Bristol, England@virginmedia been waiting in call queue for 20 mins to speak to someone. No indication of where I am in queue. Just shit music indicitave of a shit customer service
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Matt Ewing (@MattEwing7) reported from Bristol, England@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon says (@ItsOnlySimon) reported@virginmedia The operator managed to cancel the appointment but had issues trying to do it
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Michael Moran (@MickLLF) reported@virginmedia So what is the incentive to remain a VM customer? What is the reward for loyalty? I’ve looked at your offers for existing customers and they are nowhere near the value you provide for new customers. Does this mean Virgin Media values new customers higher than existing?
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by9_johnber (@By9Johnber) reported@virginmedia Hi I am in W14 and broadband has been fully down since Monday night our set top box is totally fine VM website said that there were regional problem earlier today and will fix it by 4pm but nothing changed yet. I had to add on mobile data plans due to three days of
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CryptoGuru (@dez_dorman) reported@virginmedia Img TW you have to READ my replies before you respond!! Are you aware that ‘defunct’ means IT IS NOT FUNCTIONING aka the number doesn’t exist!! For the 5th x 🙏🏼 get a ‘customer care’ 🙊🙄 person to call me! @richardbranson sir you must be SO bored much clearly your staff is 👎🏼
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Sarah (@Sarah_Elizart) reported@virginmedia why don't I have a data signal in Guildford Town centre? Can you please fix this? I know you've had complaints about this before. I'm with virgin mobile.
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Taz (@twolftaz) reported@virginmedia Yes - I repeat, the signal is a strong 5G, on my 3 mobile phone and I am getting speeds of 250mbs but on the wifi dongle it is 5-10 mbs as I mentioned before, why is there a difference and how can this be corrected?
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Jo Higson MA (@Jo_Higson) reported@virginmedia This is just a complete nightmare. I have never come across anything so twisted. My son moved into a student house and went to set up WiFi. There was an issue because the previous tenants had left without cancelling their service. He either took over the account or was set up…
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FozBaldy (@fozbaldy) reported@virginmedia I’ve been firstly on your triage bot & then a What’s App chat since 2.20pm today (that’s nearly 4 hours at the time of writing) & I’m still waiting for help about downgrading my package. Please help me out here, it’s not much to ask is it?
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Taz (@twolftaz) reported@virginmedia Yes - the signal is strong 5G, on my 3 mobile phone I am getting speeds of 250mbs but on the wifi dongle it is 5-10 mbs as I mentioned before, why is there a difference?
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Lisa Matten (@Lulu3746) reported@virginmedia absolutely shocking customer services I’ve been on the phone for over an hour to be cut off by your retention team absolute joke