Virgin Media

Virgin Media Outage Report in Bath, England

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 03/10/2026 03:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomTrowbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • Barnfather Owen Barnfather (@Barnfather) reported from Westbury, England

    Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

  • joeh90429 Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England

    7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

  • MButlerHart Matthew Butler-Hart (@MButlerHart) reported from Frome, England

    @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • hurleyb0b Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, England

    Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • williamjbrown william brown (@williamjbrown) reported from Bristol, England

    @BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy

  • amy_noony Amz (@amy_noony) reported from Bristol, England

    Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

  • jimajames Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • SurrealPaulT Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

  • Arankay_1 aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • sarahmwolf74 Sarah Wolf (@sarahmwolf74) reported from Frome, England

    @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

  • chrisj1971cj chris james 🇵🇸 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@chrisj1971cj) reported

    @adamboultonTABB @IrvineWelsh @VodafoneGroup virgin media even worse - they refuse to disconnect completely - then lumber people with obscene charges when you have to cancel your direct debit- ofgem - cisas utterly toothless and cant help

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

  • Galactic_Works Geedoubleyou (@Galactic_Works) reported

    @virginmedia No I won't be either, and I won't be liable as you have broken your contract with me by not fixing issues that I have reported consistently for 9 months straight.

  • SaifulCuo07 Saiful Alam Bhuiyan (@SaifulCuo07) reported

    @virginmedia Hi thanks for your kind response. Basically My @virginmedia contact going to end on 13th September and I decide not to renew my contract any more (after been with virgin media last 8 years) so I called on 27th august to confirm it but one of the customer service agent told me…

  • CarlWearmouth Carl Wearmouth (@CarlWearmouth) reported

    @virginmedia Hi virgin media can you tell me why i cant cancel my virgin package when you keep cutting me off the phone and now try to say my cancellation letter is a letter of complaint which it clearly is not

  • Nannnnce_ Nancy (@Nannnnce_) reported

    I’ve just re downloaded Twitter to express just how terrible @virginmedia customer service has got to be, I thought EE was bad but this is on another extra terrestrial level

  • G1NG355 AR #55 (@G1NG355) reported

    @virginmedia So, we've been on the phone around 5,6 times with no help at all.. And getting conflicting stories from each person that we've spoken too. And we have no TV, they suggested an engineer come out but will not be available for another two weeks. So, we've to sit without TV till then

  • sophie30805597 sophie (@sophie30805597) reported

    @virginmedia @UniHomes Called you everyday for the past two weeks because our router hasn’t arrived. We’ve been told so many different days, and just now we were told three weeks. I can’t be without wifi during university and my flatmate works from home so he’ll get fired. Help.

  • G00NIES85 Lawrence ‘Chunk’ Cohen (@G00NIES85) reported

    @virginmedia As I’ve already mentioned… it’s always tomorrow, 4pm. It’s been a week. Just answer the Damn question please. WA72DS. What’s the reason for the week long absence of service? Why has there been no confirmation of the compensation? ITS BEEN A WEEK WITHOUT SERVICE.