Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath, and Chippenham.

City	Problem Type	Report Time
Bristol	Internet	2 days ago
Trowbridge	Internet	2 days ago
Bath	Internet	3 days ago
Bristol	Internet	3 days ago
Bristol	Internet	4 days ago
Bristol	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  william brown (@williamjbrown) reported 40 seconds ago from Bristol, England

  @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

• 
  Derby Pascal (@derbypascal) reported 3 minutes ago from Bristol, England

  @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

• 
  Gill Harrison (@gillih) reported 12 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Mark Scott (@markscott) reported 14 minutes ago from Trowbridge, England

  @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

• 
  Sam 🏴‍☠️ (@BRFCSamuel) reported 20 minutes ago from Kingswood, England

  .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

• 
  Toby Osborne (@TobyOsborne1) reported 21 minutes ago from Bristol, England

  @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

• 
  Craig Capel (@craigcapes) reported 26 minutes ago from Bristol, England

  The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

• 
  Chris Orman (@chrisorman) reported 27 minutes ago from Bradley Stoke, England

  Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

• 
  Neil Cairns (@neilcairns) reported 29 minutes ago from Bristol, England

  @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Nathanial Sydenham (@NatSydenham) reported 29 minutes ago from Bathford, England

  @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

• 
  Jon Wort 🇺🇦 (@Tofrek) reported 40 minutes ago from Chippenham, England

  @virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia

• 
  Chris (@chrisandobe) reported 43 minutes ago from Kingswood, England

  @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

• 
  Sarah Wolf (@sarahmwolf74) reported 49 minutes ago from Frome, England

  @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

• 
  Ivor the Vorlord (@Bristolvor) reported 49 minutes ago from Bristol, England

  @KGravil @virginmedia Service?

• 
  Adam Crawford (@AdzCrawford2003) reported 52 minutes ago from Bathford, England

  @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

• 
  Matthew Turner (@MTurnerNFL) reported 52 minutes ago from Bristol, England

  @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

• 
  J Stan (@Superstan_92) reported 52 minutes ago from Bristol, England

  @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

• 
  Mark Round (@Fingers247) reported 52 minutes ago from Bristol, England

  @virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.

• 
  Neil Cairns (@neilcairns) reported 54 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Sam&Snooper (@SamAndSnooper) reported 59 minutes ago from Bristol, England

  Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul O'Brien (@PaulOBrienKil) reported 3 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Paddy Sweeney (@PaddySw99745534) reported 5 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  Connor Wilson (@ConnorTWilson) reported 7 minutes ago

  Virgin Media wifi is just **** innit

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 10 minutes ago

  @MikeScheider_ Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Pure Hearted Human (@Graelwyn) reported 11 minutes ago

  @GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.

• 
  Kev Crane (@KevCrane41) reported 12 minutes ago

  @BonesE78 @virginmedia I have the same reply, I've sent them a dozen messages, including photos and videos of the streaming box not working but my Alexa still able to say date and time. Not interested, just saying I have to call them from my landline, I don't have one. The service is pathetic.

• 
  Lee Harris (@LeeHarris) reported 14 minutes ago

  Hey @virginmedia, my internet has been down since 6pm yesterday and you still haven't managed to fix it. FFS! SORT IT OUT!

• 
  Ian Kill (@IanKillip) reported 15 minutes ago

  @MelJanie @virginmedia I’ve never had a problem that’s not been sorted quickly and conveniently.

• 
  LivingSage (@LivingSage2) reported 17 minutes ago

  @Dacosta150 @Jojo_agboola Bro, I’m on Youfibre too, lovely network. I dropped virgin media broadband, not because they are bad but cos of Youfibre upload speed. Their 1000mbps download is same with their 1000 upload. I’m on You2000 and it’s been lovely. @Jojo_agboola should try it

• 
  Crystal Q (@MizzCQ) reported 19 minutes ago

  @virginmedia LION S1, E4 appears to be @NatGeo LION S1, E1. Can you please fix this.