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Virgin Media outages and service status in Bath, England

Service-wide status: Virgin Media

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bath, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.

Share of direct reports from this area over the past 30 days.

  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 11% E-mail (11%)

The latest reports from users having issues in Bath come from postal codes BA1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

Virgin Media signals over the past 24 hours, with local activity from Bath, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bath, Bristol, and Trowbridge.

CityProblem TypeReport Time
Bath E-mail 14 days ago
Bristol Internet 15 days ago
Bristol Wi-fi 15 days ago
Bristol Wi-fi 15 days ago
Bristol Internet 20 days ago
Trowbridge Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • jimajames
    Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • TobyOsborne1
    Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

  • MTurnerNFL
    Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

  • chrisorman
    Chris Orman (@chrisorman) reported from Bradley Stoke, England

    @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

  • martinparfrey
    Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • craigcapes
    Craig Capel (@craigcapes) reported from Bristol, England

    The £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • MTurnerNFL
    Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

  • Milesenberg
    Miles (@Milesenberg) reported from Bristol, England

    @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

  • kadenbatt
    KB (@kadenbatt) reported from Warmley, England

    @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

  • SamAndSnooper
    Sam&Snooper (@SamAndSnooper) reported from Bristol, England

    Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    @virginmedia another outage again? Fix your ****

  • steveparsnips
    Steve Parsons (@steveparsnips) reported from Stoke Gifford, England

    @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

  • joannevarney68
    Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • b0bbybux
    Bobby Bucks (@b0bbybux) reported

    @biggle1908 @SBarrettBar @tescomobile Indian “customer service” centres in the case of Virgin Media, utter and complete shambles.

  • William232393
    William (@William232393) reported

    I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

  • helenbaileyuk
    Helen Bailey (@helenbaileyuk) reported

    @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

  • stephenm68
    Stephen Maddock (@stephenm68) reported

    @alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.

  • GauBan
    GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported

    Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

  • andybearz
    dEBT shredder (@andybearz) reported

    @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

  • alan_reddish
    Lifes MIS-Takes (@alan_reddish) reported

    Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

  • PaulOco84535827
    Paul oc (@PaulOco84535827) reported

    @VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers

  • GamerStyle1980
    GamerStyle1980 (@GamerStyle1980) reported

    @seanaustin1985 @Johnty14 @virginmedia I remember phone VM tech support and the poor person on the other end of the phone didn't know an awful lot I ended up having to tell them what needed to be done I'm not with VM anymore thank god

  • TimeLord09
    Alexander Battine (@TimeLord09) reported

    @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B

Recent Virgin Media reports in Bath, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Bath: E-mail
  • Bristol: Internet
  • Bristol: Wi-fi
  • Bristol: Wi-fi
  • Bristol: Internet
  • Trowbridge: Internet

Virgin Media detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1 minutes)
  • Detected:
    Detection ended: (19 minutes)
  • Detected:
    Detection ended: (3 minutes)
  • Detected:
    Detection ended: (4 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Virgin Media is not working

For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.

View Virgin Media service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Virgin Media outage reports by location

Choose a location to check local Virgin Media reports and activity.

England

All Virgin Media report locations