Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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william brown
(@williamjbrown) reported
from
Bristol, England
@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Mark Andres
(@CloudHQ) reported
from
Bristol, England
Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
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william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
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Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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Sam&Snooper
(@SamAndSnooper) reported
from
Bristol, England
Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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Owen Barnfather
(@Barnfather) reported
from
Westbury, England
Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa Bailey 💜
(@VanessaBails) reported
@virginmedia @ToniaBuxton There was one submitted on Friday. We chased it on Sunday and Andrew in customer service then refused the request saying "that's not going to happen." Told us it would still be three weeks. He simply refused. No one is asking for my ACCOUNT DETAILS so you can check the account!!
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Sivada da
(@sivada_da) reported
@virginmedia No it’s over 24 hours now and I being prevented from exercising my right to terminate my contract
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JXTV
(@yxng_jxtv) reported
@virginmedia @O2 Fix my wifi please. Cheers
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Теаган ☭
(@Dawnpeep) reported
@virginmedia 400 bad request can't log in
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Neil John Murphy
(@murfy67) reported
@virginmedia Hi, it wasn’t … the only option I was given was to raise a complaint which can take up to 28 days to resolve but I only have 14 days cooling off?? Was told no manager would take my call??
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Rhea murphy
(@smurf5685) reported
@virginmedia I’ve been trying to sort a pricing issue out and every day since Tuesday being told I’ll be but through then no one gets back to me until the next morning when I am met with the same ‘auto bot ‘ repetitive questions and I have to start from scratch.
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Josh England
(@Josh_England10) reported
@virginmedia No thanks I’m not spending 2 hours on hold to get through to someone who doesn’t help
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Debzy G♍️🇬🇧🏴🇯🇲
(@brummiedebz) reported
@virginmedia Broadband down in B32 AGAIN! 😡
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Kathryn Spittle
(@laughwithkat) reported
@virginmedia Technician couldn’t fix it apparently it’s to do with account settings which need to be dealt with be a senior member of staff and still nothing and to insult they’re being charged
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Теаган ☭
(@Dawnpeep) reported
@virginmedia Chrome logs me in, service status says fine but it still shows that I am disconnected, despite being e-mailed about a new contract and a £108 bill