Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Wi-fi | 6 hours ago |
|
Bristol
|
Total Blackout | 7 hours ago |
|
Bristol
|
Total Blackout | 7 hours ago |
|
Bristol
|
Internet | 8 hours ago |
|
Bristol
|
Internet | 1 day ago |
|
Bristol
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling
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Chris (@chrisandobe) reported from Bristol, England@virginmedia please get the mobile signal better in fishponds Bristol
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Chris Lowe (@ChristoffLowe) reported from Bathford, England@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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Rick Laze (@RickLaze) reported from Bristol, England@virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.
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Suzy Evans (@suzyqc7) reported from Bristol, England@virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.
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CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England@virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless
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Scott Tobin (@ScottTobin3) reported from Bristol, England@virginmedia there is a problem with sky sports red button
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Rick Laze (@RickLaze) reported from Bristol, England@virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP
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Rick Laze (@RickLaze) reported from Bristol, England@AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡
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Shaun (@SNewport01) reported from Kingswood, England@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
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Paul Burdon (@burdmiester) reported from Kingswood, EnglandCan’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative
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Hannimal 🇪🇺🇬🇧🏳️🌈 (@hisotalus) reported from Bristol, England@Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced
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Rick Laze (@RickLaze) reported from Bristol, England@virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.
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Charlotte Hodkin (@CharHodkin) reported from Bristol, England@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
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Tito Payne (@PayneTito) reported from Bristol, England@virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!
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Hannimal 🇪🇺🇬🇧🏳️🌈 (@hisotalus) reported from Bristol, EnglandOn top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Hill (@Hilly3012) reported@virginmedia That was clearly over a month ago. You’re colleague, surprisingly, never replied.
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🏴 🇪🇺 🇺🇦 Matt Griffiths (@mgphotomad) reportedThanks @virginmedia for sending me a replacement V6 remote control that's actually worse than the one I needed to replace! It's not even a new remote that you've sent me - there's dirt under the battery cover and along the sides! Some service 😡
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Richard Randle (@RichardRandle18) reported@virginmedia Terrible service from virgin media this morning. I sorted a new contract that included an O2 sim, but set up the o2 part with the wrong name. I have been on to them and o2 to get them to resolve since 9:30 am. Still not sorted
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Faye Davies (@itsfayedavies) reported@virginmedia Unfortunately we are unable to call through, as the landline is down and I’m currently not available to go to the property. The person at the property is disabled and uses the landline to use her AgeUK personal alarm.
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Tamara H (@TamaraHowarth) reported@virginmedia It's not the internet/tv/phone that's the issue at the moment, it's the way when we had a problem it took over 3mth to resolve, we were lied to repeatedly and had to keep chasing. Wasted lots of time on what should've been sorted easily. Official complaint open and ombudsman
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Paul (@_LoneWolf_) reported@virginmedia another day and yet more connection issues. That's about 9 or 10 times it's gone down for multiple hours this past week. I'd love to get some support since I can't call without a connection now. Charge nearly 17% extra annually but give even less help. Disgraceful.
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Babyface (@matthewwestham) reported@virginmedia why are you so expensive such a bad service now.
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Alex Evans (@Evs74Alex) reported@virginmedia Where do I make a complaint? Having been deceived into an inferior package vis your Whats App service on Friday (downgraded to Sky Sports SD from HD) I rang today well within the cooling off period of 14 days to give 30 days notice, and to reinstate the previous package 1/3
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Milan Campion (@CampionMilan) reported@virginmedia We cannot log into SkySports using VirginMedia login, there is something wrong with your authentication
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Mark Hill (@Hilly3012) reported@virginmedia Please, please update my complaint.