Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 01/31/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • CherishSin Chris Hines (@CherishSin) reported from Kingswood, England

    @virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.

  • milandesai47 Milan Desai (@milandesai47) reported from Bristol, England

    @virginmedia Yeah that doesn't work

  • millarddvd DAVE MILLARD (@millarddvd) reported from Bristol, England

    @virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

  • JanetAdamsBtl Janet Adams (@JanetAdamsBtl) reported from Bristol, England

    @virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia Yes the issue is resolved. My connection returned to over 100mbps.

  • andy_williams27 Andy (@andy_williams27) reported from Trowbridge, England

    @virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves

  • BeckyBullingham Becky Bullingham (@BeckyBullingham) reported from Bristol, England

    @virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia

  • MattSudol Matt Sudol (@MattSudol) reported from Bristol, England

    @virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!

  • McBillyuk Billy Lady of Dunans (@McBillyuk) reported from Bristol, England

    @virginmedia @maclean132 Mobile down can't even call 999 on mine!@

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia fix your internet

  • CherishSin Chris Hines (@CherishSin) reported from Bristol, England

    @virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!

  • RJLW Robert LW (@RJLW) reported from Frome, England

    Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • JakeNicholas04 JakeNicholas (@JakeNicholas04) reported from Keynsham, England

    @virginmedia lag and poor internet connection

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TimmyLeeOwens Timmy10P (@TimmyLeeOwens) reported

    @virginmedia The message team is a copy and paste service by the looks of it. They’ve told me multiple times to turn it off and on, and wait 30 mins.. and that’s about it. No actual useful troubleshooting.

  • jackakclements Jack Clements (@jackakclements) reported

    Trying to get through to @skytv is like drinking tea from a chocolate teapot. **** and impossible. Ffs. Is @virginmedia any better

  • LutherGravy Luther Gravy (@LutherGravy) reported

    @virginmedia No, we've had intermittent issues with broadband and TV for a little while, tried all the usual stuff. I think it might be in the wiring. It's all a bit old and crabby looking, was here when we moved in a few years ago. Hence would like an engineer to come and have a look.

  • chrissielouenid Chrissie (@chrissielouenid) reported

    @virginmedia the service is again a joke !!

  • gloucesternick Nastynicglos (@gloucesternick) reported

    @virginmedia Please send someone out to sort my grandmother's house phone for 3 days its not working the number is 01452 527107 do you ever reply to the messages very poor service from virgin overall

  • LeedsinSalford LEEDSinSalford™ 💙💛 (@LeedsinSalford) reported

    @virginmedia why does it take you crooks over 5 months to issue a refund after cancellation of a contract. We’ve lost count of the number of times you’ve promised repayment. @MartinSLewis can you highlight this appealing customer service via your media channels.

  • Ashton_Akai Erik / Ashton_Akai (@Ashton_Akai) reported

    Hi @virginmedia would love to find out more about this fault that has appeared in my area. My connection was fine until after some engineers seemed to be doing something near my home and now I have no connection. I've had to cancel meetings and now can't work.

  • 2069jude Jude (@2069jude) reported

    @virginmedia the answer I normal get from customer services 😢😢😢 #badcustomerservice

  • LeedsinSalford LEEDSinSalford™ 💙💛 (@LeedsinSalford) reported

    @virginmedia Yes they have repeatedly promised a refund to my partner since June (5 or 6 times). A complaint was made in November still heard nothing.

  • lindagreenwood Linda E Greenwood (@lindagreenwood) reported

    @virginmedia Thanks. I have already been waiting on the phone 30 minutes. You have put my details incl. card details on a 3rd party account. This is quite an emergency situation