Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bath come from postal codes BA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
-
Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia The service checker just says its down but doesn't tell me what's going on.
-
Ｒｉｃｈａｒｄ Ｊ． Ｌｏｃｋｌｅｙ－Ｈｏｂｓｏｎ
(@LOCKLEYHOBSON) reported
from
Bristol, England
@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
-
Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
-
Enzo Faulhaber
(@enzo_faulhaber) reported
from
Yate, England
@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
-
Ruth Cottingham💙
(@ruthcottz) reported
from
Bristol, England
@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
-
Andrea Buffery
(@Andrea_Buffery) reported
from
Bristol, England
@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
-
Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
-
Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia My account has been compromised so I can’t sign in to join?
-
Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
-
Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
-
VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
-
Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
-
AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
-
Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.
-
Mary Shanahan
(@ShanahanMary) reported
from
Bristol, England
Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?
-
AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
-
Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
-
Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone
-
Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
-
AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
sarah edkins
(@byronbabe) reported
@virginmedia Still no phone or broadband but I see you’ve managed to take my direct debit. This is not how to treat customers.
-
Red Cone Enjoyer
(@ConeEnjoyer) reported
@NadineDorries @virginmedia @O2 How can someone this ******* stupid be an MP??
-
Andy Foreigner
(@andyrome64) reported
@VMO2News @O2 @virginmedia "this year" is not a very long time. Also, what about BT? I am a BT mobile customer and, even if EE has re-introduced roaming charges, BT has not and I haven't been told about any future plan to do so.
-
Oldskool Raver
(@RaverOldskool) reported
@NadineDorries @virginmedia @O2 The EU never had any intention to negotiate in good faith. For this reason alone we must trigger article 16.
-
jimsky007
(@jimsky007) reported
@NadineDorries @virginmedia @O2 Oh no she is back on Twitter with her **** again hic hic
-
Graham Baxter
(@GBsusbiz) reported
@virginmedia What's going on? Website down and internet very slow this morning. Is it just Guildford?
-
S.
(@SegzSays) reported
@virginmedia The list of issues with @virginmedia should be known as every single time the service goes down it is logged. The yearly price increases do not correlate to the service provided. Wifi has been dipping in and out all weekend and now your service status page isn’t working.
-
Gareth Bouch
(@garethbouch) reported
@NadineDorries @virginmedia @O2 What the hell would it have to do with them, when we’d left the EU? How thick and disingenuous are you??? Own. Your. ****.
-
Leighanna Turley (at 🏡)
(@LeighannaTurley) reported
Morning @virginmedia could you please help me with a billing issue? The lady on the phone with me atm doesn't seem to understand my query I've been on the phone for 40 minutes and nothing is resolved. Usually your customer service is great!
-
Ahmad
(@Ahmad010a1) reported
@BorisJohnson @virginmedia @O2 Hi I am an Afghan, I was threatened by the Taliban Whipping my family My house was looted and set on fire I hid in a shelter. I need help. I have to get a lawyer to get asylum in a country If you know of a charity, please introduce me so I can save my family with their help.