Virgin Media Outage Report in Bath, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Bath come from postal codes BA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
-
Suzy Evans
(@suzyqc7) reported
from
Bristol, England
@virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.
-
Paul Burdon
(@burdmiester) reported
from
Kingswood, England
Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative
-
Chris
(@chrisandobe) reported
from
Bristol, England
@virginmedia please get the mobile signal better in fishponds Bristol
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling
-
Charlotte Hodkin
(@CharHodkin) reported
from
Bristol, England
@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
-
Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP
-
Hannimal 🇪🇺🇬🇧🏳️🌈
(@hisotalus) reported
from
Bristol, England
@Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.
-
Shane Richardson
(@shaner1989) reported
from
Bristol, England
@virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.
-
CHARLEE BLISS ®
(@charleebliss_) reported
from
Bristol, England
@virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless
-
Scott Tobin
(@ScottTobin3) reported
from
Bristol, England
@virginmedia there is a problem with sky sports red button
-
Shane Richardson
(@shaner1989) reported
from
Bristol, England
@vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.
-
Shaun
(@SNewport01) reported
from
Kingswood, England
@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
-
Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
-
nick webb
(@chefwonderwebb) reported
from
Bristol, England
@virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service
-
Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
-
Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
-
Hannimal 🇪🇺🇬🇧🏳️🌈
(@hisotalus) reported
from
Bristol, England
On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly
-
Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Hannah Trzoska
(@Hannaerys) reported
@virginmedia I've been placed on hold and hung up on twice today while trying to make a formal complaint about #virginmobile sort it out Virgin!
-
mcconnon664
(@mcconnon664) reported
@virginmedia hello ive been trying to cancel my account for 4 weeks and nobody will answer the phones?? Please advise me as whatsapp help cant cancel either!!!
-
BLUCHIP - DEVELOPMENT STUDIOS
(@BLUCHIP_STUDIO) reported
@virginmedia Any idea why my internet keep Turing to absolute **** after about 5pm every single day! Area tester says there is nothing wrong but I got YouTube & Netflix pausing to buffer every few mins even on a wired pc with a 1GBPS port with a cat 7 cable!
-
PVSuarez - She/Her
(@pvsuarezmove) reported
@virginmedia your technical advice and customer service is SHITE!!!!!!!!!!!!!!! Yes I turned it off and on and still no wifi.
-
Elena Cresci
(@elenacresci) reported
@virginmedia No to both. I'd just like to be able to speak to someone about how I can fix the problem because it's clearly not an area thing
-
Elena Cresci
(@elenacresci) reported
@virginmedia Thanks! The issue is your online tests just keep taking your customers in circles with no resolution and that's not really particularly helpful. I will give them a call.
-
lewis roberts
(@LewisFigo8) reported
@virginmedia Never again. It takes so long to get through. Im a busy man. I'll wait for my initial complaint to be dealt with or if I don't hear anything within the regulatory time scale I'll just contact Ofcom
-
Elena Cresci
(@elenacresci) reported
@virginmedia the speed is really slow consistently and I have to download a lot of stuff for my job so it's becoming quite the chore - I'm not always able to connect with ethernet. I booked an engineer last week but no one showed
-
R Schnawbs
(@Schnawbs) reported
@virginmedia Yes it's the external cable. Customer Services is 0345 4541111, cuts off after approx. 15mins. Field Support 0800 052 5738 has a 'tech problem' and can't answer a call
-
Azza
(@Azbolicious) reported
@virginmedia It's coming up as fine but there is issues and this is not the first time this has happened