Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Corsham, Bath, and Conham.

City	Problem Type	Report Time
Bristol	Wi-fi	9 hours ago
Bristol	Wi-fi	10 hours ago
Bristol	Internet	2 days ago
Bristol	Internet	2 days ago
Bristol	Internet	2 days ago
Bristol	Phone	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  James Harrison (@jamesmjharrison) reported 7 minutes ago from Bristol, England

  @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

• 
  Beth Ryan (@bethkorf) reported 11 minutes ago from Kingswood, England

  Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice

• 
  Neil Cairns (@neilcairns) reported 22 minutes ago from Bristol, England

  @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

• 
  Joanne Varney (White (@joannevarney68) reported 25 minutes ago from Bristol, England

  @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

• 
  Daniel Fry (@DanielFry23) reported 31 minutes ago from Filton, England

  @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

• 
  Matthew Turner (@MTurnerNFL) reported 33 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  Sam&Snooper (@SamAndSnooper) reported 33 minutes ago from Bristol, England

  Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

• 
  VickyL (@VickyLorych) reported 34 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Owen Barnfather (@Barnfather) reported 37 minutes ago from Westbury, England

  Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

• 
  Matthew Turner (@MTurnerNFL) reported 37 minutes ago from Bristol, England

  @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

• 
  Sarah (@sarahcliftonsc) reported 39 minutes ago from Kingswood, England

  @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

• 
  Neil Cairns (@neilcairns) reported 44 minutes ago from Bristol, England

  @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Hi, call me Chu x (@xChuChux911) reported 45 minutes ago from Bristol, England

  @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

• 
  AngelMelSelector (@AngelMel2017) reported 45 minutes ago from Bristol, England

  @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

• 
  vinnie voke (@vinnievoke) reported 45 minutes ago from Bristol, England

  @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

• 
  Jonathan (@DigitalJonathan) reported 47 minutes ago from Bristol, England

  Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

• 
  vinnie voke (@vinnievoke) reported 54 minutes ago from Bristol, England

  @virginmedia @virginhelp so 17h with no reply wicked costumer service

• 
  Gill Harrison (@gillih) reported 54 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Chloe (@chloehester) reported 54 minutes ago from Bristol, England

  Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

• 
  Mark Round (@Fingers247) reported 56 minutes ago from Bristol, England

  @virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheps (@ShepsSW19) reported 16 minutes ago

  @virginmedia no Internet or WiFi for 6 weeks. Spent 12+ hours on the phone to customer services on numerous occasions. Promised a cable installation on 3 seperate occasions now, not once has someone turned up. Lies. Broken promises and woeful customer service. Not good enough 😡

• 
  Stephen Old German - English Translator (@old_stephen) reported 18 minutes ago

  @virginmedia You don't have nearly enough proper shops, or even telephone help lines, where I can get help with your products. Now you have made it even more difficult for me to log into my account online. What is the point of being a Virgin customer?

• 
  Sam Greenland (@SprocketEtQuill) reported 19 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  Steve Furniss (@SteveFurni7742) reported 21 minutes ago

  @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue

• 
  Kevin Burke (@kevin0403) reported 22 minutes ago

  @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

• 
  Samina Masood (@Samina_masood3) reported 23 minutes ago

  @VirginMedia We’ve had complete loss of internet since 2/5/26 due to broken cable, yet no proper fix or technician visit despite repeated promises. Instead, you sent someone to “clean router” & logged it as speed issue not total outage. This is unacceptable. Plz resolve urgently.

• 
  Mr Onion (@DanielRobe94975) reported 23 minutes ago

  @virginmedia Why can't I login in. In a constant verification loop between the website and my email address.

• 
  iptv smarter pro (@kai491435014910) reported 24 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

• 
  @Live Chat Squad (@LSquad17045) reported 25 minutes ago

  @richbutz l am from virgin media customer service.

• 
  Mike B (@BonesE78) reported 25 minutes ago

  Im sick to death of @virginmedia and their **** service!!! How do I cancel?