Virgin Media outages and service status in Bath, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Bath, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jul 21, 12:59 PM GMT+1.
- Internet (75%)
- E-mail (9%)
- Wi-fi (7%)
- Phone (5%)
- Total Blackout (2%)
- TV (2%)
The latest reports from users having issues in Bath come from postal codes BA1 and BA2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 22: Problems at Virgin Media
Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 18 hours ago |
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Bristol
|
Internet | 2 days ago |
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Bristol
|
3 days ago | |
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Bristol
|
Internet | 3 days ago |
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Bristol
|
Internet | 4 days ago |
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Bristol
|
Internet | 6 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Chris (@chrisandobe) reported from Kingswood, England@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
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Craig Capel (@craigcapes) reported from Bristol, EnglandThe £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, EnglandHey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Beth Ryan (@bethkorf) reported from Kingswood, England@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Amz (@amy_noony) reported from Bristol, EnglandVirgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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Amy (@Yippers) reported from Bristol, England@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
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Andy Wilcox (@AndyMWilcox) reported from Kingswood, England@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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graham monks (@gman7634) reported from Patchway, England@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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Steve Parsons (@steveparsnips) reported from Stoke Gifford, England@virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
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Tony Cox (@coxtonycox) reported from Bristol, England@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robin (@Blinkfan180) reported@Simon_Whale @virginmedia Terrible service. Internet would regularly drop at least once a day. Been on gigaclear and Internet has gone down twice in 10 months. Speeds comparable too. Also use sky stream. All good too.
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Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported@Simon_Whale @virginmedia Left VM after 10 years! They are ****!
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedTo @virginmedia- Many thanks to your Technician who came out today following the outage in my area. Although I was back online by this time he checked over all the equipment and settings, and also discovered that the router needed changing-which he did - very polite and efficient man. I don’t use my real name on here for safety and security reasons, but if you want to send me a DM, I will let you know.
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Mark Williams (@nuts_and_bolts_) reported@DeviateDefiant @virginmedia @MoneySupermkt Can you get Toob in your area? Price and customer service is pretty good, yet to have an issue
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G IREL (@TJAYIREL) reported@virginmedia @KatReynolds5 hi any problems in the dublin area? internet went down at some point in the last hour.
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John Mercer (@Merse2506) reportedLive sport bet you bottom dollar Virgin Media box is buffering. What a load of bollocks VM really is. Quick to take your money but **** service @virginmedia
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Steven Robinson (@srobinson2709) reported@DeviateDefiant @virginmedia @MoneySupermkt I moved to alt net, **** the main companies. Been with Quickline 6 months, during initial setup there were some speed drops, contacted support was fixed next day. Other than that no issues so far.
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SynergyW (@CtrlAltSpeed) reportedWhen I can and I suggest to my entire family as soon as we are all out of contract with @virginmedia … RUN how this company isn’t shut down is beyond me at this point
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left blank (@leftblank111) reported@Simon_Whale @virginmedia Worst company in the UK. Staff are all idiots. Criminal damage at my house…. Took months to resolve.
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Garry (@gwfvrowell) reportedUsual poor standard of customer service @virginmedia 🤬🤬🤬