Virgin Media Outage Report in Bath, England
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The latest reports from users having issues in Bath come from postal codes BA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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🚑🌈Josh 🇪🇺👨⚕️
(@1Joshwa) reported
from
Bristol, England
So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia help please. How do o get to choose a football game on the red button? It’s not working.
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Mark Round
(@Fingers247) reported
from
Bristol, England
@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Martin Parfrey
(@martinparfrey) reported
from
Kingswood, England
@virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Joanne Varney (White
(@joannevarney68) reported
from
Bristol, England
@virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@virginmedia @virginhelp so 17h with no reply wicked costumer service
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Simon H
(@Hekler21) reported
from
Westerleigh, England
@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Tony Cox
(@coxtonycox) reported
from
Bristol, England
@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Tina Badley
(@tinabadley) reported
from
Bristol, England
Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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Alexandra Powell
(@gingermurkin) reported
from
Patchway, England
@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Malc Newton
(@The_Newty) reported
@virginmedia @The_SneakyButch @Ant78uk Then why is there not a post on your timeline to explain that? This appears to be almost nationwide and you’ve said **** all to your customers other than replies to questions. I had to go on other social media to find out! Your admin team is as useless as your customer service!🤬
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Joshua Modaberi
(@J_Modaberi) reported
@seeley_nigel @premierleague @virginmedia Log into the Sky sports app on a laptop with your Virgin media login and plug into the tv using HDMI
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James Fenton
(@JamesFenton14) reported
@virginmedia having problems with virgin media tv
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MPC
(@marksafccowley) reported
@virginmedia what a shambles - missed the entire first game of the season due to these issues - don’t imagine @SkySports customers had the same issue. Perhaps we made a poor choice
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Johnny5
(@johnny5carolan) reported
@virginmedia I absolutely hate Virgin Media. The tv signal is pixelating and after 90 mins trying to speak to a human - there is no answer. You people are shocking. And on the first day of the football season too! I am leaving VM and going to Sky. I HATE YOUR LACK OF CUSTOMER SERVICE
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Johnny5
(@johnny5carolan) reported
@virginmedia I absolutely hate Virgin Media. The tv signal is pixelating and after 90 mins trying to speak to a human - there is no answer. You people are shocking. And on the first day of the football season too! I am leaving VM and going to Sky. I HATE YOUR LACK OF CUSTOMER SERVICES
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Craig Bickerton
(@ScotsCraig73) reported
@virginmedia what is wrong with your service tonight? Football unwatchable due to picture and sound quality, unable to log Into my virgin media to check or report service status. No issues with accessing anything else apart from yourself
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author daniella Carter-Wells
(@Author_dcwells) reported
@virginmedia clearly dont care about leaving some1 with no Internet being unable to contact them either. No emerg equipment, no response social media, cant go on app or website as failing phone slow cause not working not paying for this service. U Promised id have access & I dont
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simon(s)poke
(@simonspoke) reported
@virginmedia No properly working TV, or phone, the internet is lagging, can't log into my account online, or the app, or when I phone up. But NO OFFICIAL ANNOUNCEMENT of what the problems are on any site/social media/or news outlet, is very poor for the money I pay! #virginmedia
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Johnny5
(@johnny5carolan) reported
@virginmedia @ianp1569 I absolutely hate Virgin Media. The tv signal is pixelating and after 90 mins trying to speak to a human - there is no answer. You people are shocking. And on the first day of the football season too! I am leaving VM and going to Sky. I HATE YOUR LACK OF CUSTOMER SERVICE