Virgin Media Outage Report in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.

City	Problem Type	Report Time
Bristol	Wi-fi	14 hours ago
Bristol	Total Blackout	14 hours ago
Bristol	Total Blackout	14 hours ago
Bristol	Internet	15 hours ago
Bristol	Internet	2 days ago
Bristol	Wi-fi	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Dave (@dangerous_85) reported 20 seconds ago from Bristol, England

  @virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!

• 
  Steve (@SToolis) reported 3 minutes ago from Bristol, England

  @UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬

• 
  Jon Taylor (@jon_p_taylor) reported 3 minutes ago from Bathford, England

  @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

• 
  Niall (@tuwituwo) reported 3 minutes ago from Bristol, England

  @virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min

• 
  Ben Geracitano (@CoachGeracitano) reported 30 minutes ago from Kingswood, England

  @virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.

• 
  Steve (@SToolis) reported 33 minutes ago from Bristol, England

  @virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown

• 
  Louise Ripley (@LouRipley) reported 37 minutes ago from Kingswood, England

  @virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬

• 
  Daniel Fry (@DanielFry23) reported 38 minutes ago from Filton, England

  @LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service

• 
  Alison Newnham (@Allypally52) reported 38 minutes ago from Bristol, England

  @virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!

• 
  Paul Burdon (@burdmiester) reported 38 minutes ago from Kingswood, England

  @virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme

• 
  Daniel Fry (@DanielFry23) reported 41 minutes ago from Filton, England

  @georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too

• 
  Ayrtek Cricket (@AyrtekCricket) reported 43 minutes ago from Bristol, England

  @Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue

• 
  Steve (@SToolis) reported 47 minutes ago from Bristol, England

  Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband

• 
  Tito Payne (@PayneTito) reported 50 minutes ago from Bristol, England

  @virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!

• 
  Sam Osbiston (@SamOsbiston) reported 52 minutes ago from Melksham, England

  @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

• 
  Dave Brain 🧠 (@Ornsack) reported 52 minutes ago from Bristol, England

  I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.

• 
  Ayrtek Cricket (@AyrtekCricket) reported 55 minutes ago from Bristol, England

  @Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!

• 
  Daniel Fry (@DanielFry23) reported 58 minutes ago from Filton, England

  Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia

• 
  Steve (@SToolis) reported 58 minutes ago from Bristol, England

  @virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband

• 
  Steve (@SToolis) reported 59 minutes ago from Bristol, England

  @virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rowena Mearley (@rowenamearley) reported 24 seconds ago

  @virginmedia Network outage ystrday was fixed: but problems pre-date that. I ran the automated diagnostic 2day: reset box (again): still having probs. Is a new box worth a try? Perhaps a bit of fluff build up/its tired after 3 yrs dedicated hard work. Bit like me. Only I'm still working.💪

• 
  James Doleman (@jamesdoleman) reported 40 seconds ago

  Did Boris Johnson just say we needed to raise military spending to ensure "a functioning internet."? Is he going to send the tanks into Virgin media or Talk Talk when they go down?

• 
  Peppziller (@Peppziller) reported 1 minute ago

  @virginmedia Have had a few text back and forths since the above tweets. Both identified network problems in my area (BN1), with an estimated fix of 18 Nov. No improvement today, it’s awful. I’ve written to your Sunderland address by recorded delivery, are you still picking up post there?

• 
  Joe Murphy (@Joemurphytwitr) reported 2 minutes ago

  @virginmedia Right now it's displaying no known issues. The lack of continuity in the service is unacceptable.

• 
  Aashish Shah (@apsaps192304526) reported 4 minutes ago

  @virginmedia It’s already noted on the app when I check the Status. This is in addition to the problem we had on the 9th and 11th.

• 
  Ruth McMo (@McRufus) reported 10 minutes ago

  @virginmedia do you ever answer your ‘customer service’ phone line?? So draining waiting, having to listen to bad music with no idea of how long the queue is. Terrible service.

• 
  Private (@Anonymous99699) reported 13 minutes ago

  @virginmedia I have checked, the previous issue was expected to be fixed the same day, so this must be a new issue. The nee issue is expected to be fixed today, but I'm having problems everyday.

• 
  marksuttonbike (@marksuttonbike) reported 16 minutes ago

  @virginmedia had to cut off after 20 mins on hold to your customer service team. How do I contact you? Brand new customer, already want to cancel. Sales team picked up in seconds... Obviously.

• 
  Lauren Beadleston (@LNBeadleston) reported 17 minutes ago

  @virginmedia They are. When I called customer service, they said there was record of me changing my package (I did) but no record of cancellation within the two weeks (which I also did), so I was locked into the full contract. But it makes no sense to request equipment back in that case.

• 
  Ben Caulfield (@benjcaulfield) reported 17 minutes ago

  @virginmedia I’m a new customer., I have now spent over an hour and 3/4s on the phone trying to speak with a human and get broadband to work. COVID is not an excuse, it’s been around for 6 months!