Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Trowbridge, Frome, Westbury, Corsham, and Conham.

City	Problem Type	Report Time
Bristol	Internet	1 hour ago
Bath	Internet	3 hours ago
Bristol	Total Blackout	4 hours ago
Bristol	Internet	4 hours ago
Bristol	Wi-fi	12 hours ago
Bristol	Internet	12 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Rosemary Jane Fox (@RosemaryJaneFo1) reported 4 minutes ago from Bristol, England

  @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

• 
  Paul Burdon (@burdmiester) reported 4 minutes ago from Kingswood, England

  @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

• 
  Matthew Turner (@MTurnerNFL) reported 10 minutes ago from Bristol, England

  @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

• 
  Neil Cairns (@neilcairns) reported 12 minutes ago from Bristol, England

  @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

• 
  VickyL (@VickyLorych) reported 12 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Matthew Turner (@MTurnerNFL) reported 14 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  Adam Crawford (@AdzCrawford2003) reported 14 minutes ago from Bathford, England

  @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

• 
  aran kay (@Arankay_1) reported 15 minutes ago from Bathford, England

  @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

• 
  WE ARE TUCO (@tuco_tuco) reported 16 minutes ago from Bristol, England

  Wow @virginmedia really can't sort their stuff out.......HELP its a joke

• 
  Martin Parfrey (@martinparfrey) reported 18 minutes ago from Kingswood, England

  @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

• 
  Harry Maw (@MorefromMaw) reported 19 minutes ago from Bathford, England

  I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

• 
  Tina Badley (@tinabadley) reported 24 minutes ago from Bristol, England

  @virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.

• 
  Neil Cairns (@neilcairns) reported 30 minutes ago from Bristol, England

  @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Harry Maw (@MorefromMaw) reported 32 minutes ago from Bathford, England

  @virginmedia What do you think my problem has been this whole time? No one will answer me

• 
  Ruth Cottingham💙 (@ruthcottz) reported 36 minutes ago from Bristol, England

  @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

• 
  Chris (@chrisandobe) reported 45 minutes ago from Kingswood, England

  @virginmedia If it's better customer service then that would be better than having to be with O2

• 
  Adam Crawford (@AdzCrawford2003) reported 47 minutes ago from Bathford, England

  @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

• 
  graham monks (@gman7634) reported 48 minutes ago from Patchway, England

  @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

• 
  Mark Andres (@CloudHQ) reported 49 minutes ago from Bristol, England

  Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

• 
  Rajnish Razdan (@RajnishRazdan) reported 50 minutes ago from Bristol, England

  @virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gail hendry (@gail_hendry) reported 4 minutes ago

  @virginmedia Ive already raised 2 complaints with nobody doing what i actually asked them to do. I shouldnt have to raise a 3rd one for the same issue

• 
  Richard Susskind (@richardsusskind) reported 5 minutes ago

  Anyone got any advice on how to get @virginmedia to help solve a problem? My WiFi and TV have not been working since Thursday and I am told the outage in the area may not be fixed until Tuesday. Hard to accept.

• 
  David Cooper (@TeessideDCooper) reported 8 minutes ago

  @virginmedia once again internet down! Online checker says area ok! What a load of rubbish funny how all my neighbours are down as well.

• 
  ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported 9 minutes ago

  @RosyPosy_kitteh @IamCarrieagain @virginmedia They were very rude to me this afternoon. Both on chat then phone. Ill be cancelling my services next week once I have the opportunity to ring up. They treat older (I'm 72) people with disrespect.

• 
  Anumcara (@Anumcaras) reported 12 minutes ago

  @virginmedia I will be in touch by Monday. I’ve just discovered two layers of payments added to my credit file. Although there was no services connected because your call centre signed me up with an engineer. Knowing I was leaving the country and I needed the internet for my cctv. I was reluctant but rejoined sky and your call centre refused to cancel and persuaded me to move the account to a different address. An address that’s under renovation and empty. There’s something afoot about how all this has been handled and I will be requesting my credit file is amended with your support. Going forth I will update publicly on this thread any success or failures I have with these issues.

• 
  RosyPosy 🌹 (@RosyPosy_kitteh) reported 14 minutes ago

  @IamCarrieagain @virginmedia .@virginmedia truly shame on you, do you realise how difficult it is for disabled people to be without the internet, unbelievably bad practice, and after the difficult time you also gave to my elderly Mum I’m glad not to be a customer too, if this is the way you provide a service.

• 
  Carl S (@screwy73) reported 14 minutes ago

  @virginmedia I no its not a fault free service but your faults are very regular as i said 3 to 4 times a week compared to once in a blue moon on a BT line , and when i do a check nothing wrong with my line , so it must be my router which works fine till you have a fault 🙄

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 17 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  Beth 🌺 (@Beth_MBGA) reported 19 minutes ago

  @HJB_News__ Is he a Brit' or a ****' can't be both... Either way he's shite at boxing ... should stick to virgin media support help desk.

• 
  big garry (cyborg edition) (@ScottyBoy211048) reported 20 minutes ago

  @mar3uss I CANT ******* STAND THIS VIRGIN MEDIA STUPID INTERNET ANYMORE HOLY ******* **** JUST PLAY THE ******* VIDEO @virginmedia WILL U JUST LLAY IT U ******* SUCK