Virgin Media Outage Report in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.

City	Problem Type	Report Time
Bristol	TV	48 minutes ago
Bristol	Wi-fi	3 days ago
Bristol	Total Blackout	3 days ago
Bristol	Total Blackout	3 days ago
Bristol	Internet	3 days ago
Bristol	Internet	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Louise Ripley (@LouRipley) reported 4 minutes ago from Kingswood, England

  @virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬

• 
  Matthew Jones (@Joner030277) reported 5 minutes ago from Bristol, England

  @virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?

• 
  stace_the_face (@stace_the_face) reported 8 minutes ago from Bristol, England

  @virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace

• 
  stace_the_face (@stace_the_face) reported 8 minutes ago from Bristol, England

  @virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves

• 
  Matthew Jones (@Joner030277) reported 8 minutes ago from Bristol, England

  @virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service

• 
  Lyn Taylor (@lyntaylor55) reported 18 minutes ago from Southwick, England

  @virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!

• 
  Louise Ripley (@LouRipley) reported 19 minutes ago from Kingswood, England

  @virginmedia As I said @virginmedia having brain cells, link u sent already accessed, tried all suggestions. Also 📞. No area issues, next door is👌 So we’ve a hub fault, need it replaced urgently, key workers @ home

• 
  mark hendy ⚒ (@mhendy1971) reported 28 minutes ago from Bristol, England

  Anyone else having picture problems with the boxing on sky sports box office via @virginmedia

• 
  johnhughes FAB208 (@JFab208) reported 33 minutes ago from Bristol, England

  @virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog

• 
  claire brooks (@gasbitchbrooks) reported 35 minutes ago from Bristol, England

  Virgin media and Vodafone r ****

• 
  Neil Wilkins (@neilwilkinsx) reported 35 minutes ago from Bristol, England

  OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.

• 
  Louise Ripley (@LouRipley) reported 36 minutes ago from Kingswood, England

  @virginmedia More awful service from @virginmedia #virginmediadown

• 
  Lucy Footer (@LucyFooter) reported 43 minutes ago from Bristol, England

  @virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!

• 
  stace_the_face (@stace_the_face) reported 44 minutes ago from Bristol, England

  @virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so

• 
  Dave Clark (@dac5267) reported 45 minutes ago from Yate, England

  @virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.

• 
  johnhughes FAB208 (@JFab208) reported 45 minutes ago from Bristol, England

  @virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful

• 
  VickyL (@VickyLorych) reported 55 minutes ago from Bristol, England

  @virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.

• 
  Lucy Champion (@misseschampers) reported 57 minutes ago from Bristol, England

  @virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!

• 
  VickyL (@VickyLorych) reported 59 minutes ago from Bristol, England

  @virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.

• 
  mark hendy ⚒ (@mhendy1971) reported 60 minutes ago from Bristol, England

  @virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❥ Ellese (@nasherxxx) reported 6 minutes ago

  @virginmedia hi can someone help me please?

• 
  ᛤ megan ⎈ (@meganackk) reported 6 minutes ago

  @virginmedia I want to cancel my contract and nobody will let me speak to the cancellations team. I am a single person living on disability and cannot afford £400.

• 
  David Bowie (@jellycat1966) reported 7 minutes ago

  @virginmedia I am now out of contract, if I cancel it how long long will it be before I can rejoin as a new customer ?

• 
  urbexing (@UrbexTroll) reported 11 minutes ago

  Feels so good to cancel the direct debit for virgin media Ireland and never be a customer again. People if we all cancel our direct debit’s they will have to reduce their prices @VirginMediaIE #costofliving #costoflivingpayment #recession2022

• 
  Alistair 🏴‍☠️ Burns (@gashead) reported 11 minutes ago from Hatfield, England

  Used to tell my colleagues on @virginmedia to switch to @BT to overcome reliability issues. Moved house and little choice to pick Virgin. No internet or TV for 7 days, fix due by 1pm today. Queried at 1.30pm and 6.30pm, assured it would be today, told to relax. Frankie says BS.

• 
  John Meakins (@Megameak) reported 13 minutes ago

  @virginmedia are there any issues reported for NN5? Been a week of faulty Internet and even none at all! It's Friday night and I have had no Internet all day. Any update would be great, it's annoying to be told there are no faults on my connection when there really is.

• 
  misspiggy101 (@misspiggyx101x) reported 15 minutes ago

  @virginmedia I spoke to them, my problem was that it took 5 hours of messages to get nowhere! Was offered a deal then wasnt allowed to actually have it?? Honestly gobsmacked!

• 
  x Smithy x (@xSmithy1980x) reported 16 minutes ago

  @virginmedia What?? Yes total loss. No internet and no tv. May have service during day but I’m at work then so no use to me , it’s not just a slight drop out. Can’t even load web on my phone

• 
  Vorix (@LOLOPHONEIQ) reported 17 minutes ago

  @virginmedia It isn't just slow WiFi speeds, it's the fact it keeps dropping off and disconnecting form things making everything that needs the Internet unusable

• 
  Laps (@Laps72) reported 18 minutes ago

  @virginmedia Your WhatsApp chat service is ridiculous! I’ve got a simple question and I’m left ‘hanging on’ whilst an agent is found. Shocking customer service