Virgin Media Outage Report in Bath, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Wi-fi | 1 day ago |
|
Bristol
|
Total Blackout | 1 day ago |
|
Bristol
|
Total Blackout | 1 day ago |
|
Bristol
|
Internet | 1 day ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England@Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!
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Daniel Fry (@DanielFry23) reported from Filton, England@georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too
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UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, EnglandI don't need your help anyway @virginmedia wasteman...
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Amy (@Yippers) reported from Bristol, England@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Niall (@tuwituwo) reported from Bristol, England@virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min
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Karle Burford (@karleburford) reported from Bristol, England@virginmedia Too late for that. My opinion is set. Awful service and a pain.
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Amy (@Yippers) reported from Bristol, England@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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Daniel Fry (@DanielFry23) reported from Filton, England@virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!
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Ayrtek Cricket (@AyrtekCricket) reported from Bristol, England@Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue
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Dave (@dangerous_85) reported from Bristol, England@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Jon Taylor (@jon_p_taylor) reported from Bathford, England@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated
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Paul Burdon (@burdmiester) reported from Kingswood, England@virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme
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Amy (@Yippers) reported from Bristol, EnglandI’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Sarah (@sarahcliftonsc) reported from Kingswood, England@virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets
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UNEMPLOYED AUB🇲🇼🇬🇧 (@BlackMayan) reported from Kingswood, England@notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.
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Robbb ♛ (@robpearson8) reported from Filton, England@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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Dave Brain 🧠 (@Ornsack) reported from Bristol, EnglandI can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.
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Alison Newnham (@Allypally52) reported from Bristol, England@virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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max O’Neill/ moneill6720 (@moneill6720) reported@virginmedia Why is my 500MBPS package dropping to as low as 200MBPS in "peak" times. why bother offering it if you cant achieve it not only this you now offer GIG1 how do you plan to give people that one. Poor service, what can you do?
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Martin S. (@MartinSnelling_) reported@virginmedia waited in all day for my self install kit, only to be told it’s now coming on Tuesday - WHEN I AM AT WORK! What’s the point? Seriously unhappy 10yr customer! Been waiting 3 weeks for this upgrade.
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Joel murphy (@joelmurphy16) reported@virginmedia broadband down again SE13. What am I due to be reimbursed for the 15 days of internet disruption weve experienced over the last 3 months? You aren’t fulfilling your contract
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hannah k.l. (@HannahKLeslie) reported@virginmedia Goes without saying that i will NEVER use your services again and how do you expect someone to call at 8am if they work shifts and arent available to spend hours waiting at that exact time?
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Gary Evans (@Gary60779429) reported@virginmedia No this has been the only issue, just trying to get the installation sorted. The date Virgin have quoted for installation is 20th Feb. I send email as requested and include all the information.
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A nice cuppa tea (@CuppaNiceTea) reported@virginmedia We dont need boosters! I have done everything I can. This is a fault with Virgin. Who can help me? Can someone actually ring me?
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VerlexMoon 🌑 (@VerlexMoon) reported@virginmedia Its wired, as said previously my speeds are faultless and I've never really had issues before (had your services for around 3 years now) but this past week its been unbearable
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George Sharman (@gs_sharman) reported@virginmedia Can you please contact me to fix your cable installation in my flat. I was cut off after being on hold for an hour on your customer service number. Any assistance would be great!
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alex fallaize (@alexfallaize92) reported@virginmedia I’ve been trying to get through for nearly an hour!! Customer service is very poor!
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George Sharman (@gs_sharman) reported@virginmedia Can you please contact me to fix your cable installation in my flat. I was cut off after being on hold for an hour on your customer service number. Any assistance would be great!