Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
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Andy
(@andy_williams27) reported
from
Trowbridge, England
@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
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Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kisu
(@KAE1967) reported
@virginmedia @The_SneakyButch @Ant78uk This doesn’t help though? We’ve all missed the ******* game. Paying for Sky sports and you can’t even supply the ******* service whilst charging us for the service.
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Paul Doe
(@PaulDoe73877632) reported
@virginmedia Due to an installation engineer error my parents have 'lost' their original landline telephone number. I'm not getting any help from either virgin media or BT on this and I'm at a loss how to progress. To me it's a virgin media issue and you should resolve this issue
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SophieⓋ
(@Sophiedt70) reported
@virginmedia Apparently virgin media email is down for some accounts. Please let everyone know, so they're not wasting their time, like me, trying to log on and changing my password several times! I have an IT ticket and I'm meant to be getting a call, nothing so far.
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Nick Goldstone 💙
(@nickgoldstone) reported
@virginmedia @DazColledge So.. unable to offer support on the phone or on X. What sorry sort of media company are you?
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The MayoDon
(@Donal43680543) reported
@virginmedia The worst service for a company in Ireland twice you get the response "it will work in a few hours" wifi still down. Whole weekend without it and now you have no support on a Sunday. @sky @VodafoneIreland please gwt in touch
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia as you know PR is important to a company. If you want to look good on the public eye and social media. I think you should automatically credit all customers effected by service issues Friday and last night. Hopefully I going to be able to watch the final episode of
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Jason the Rude Turtle 🇺🇾 🇬🇧🇩🇪
(@TemporaryCarpet) reported
@SkyHelpTeam @virginmedia All of this started when I was having issues with high latency last year. A virgin engineer came, swapped my hub and changed the cable from my house to the end of my garden.
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Grok
(@grok) reported
@Levybluemans @virginmedia @Hannie02Allen Virgin Media offers no automatic compensation for TV interruptions like pixelation. Contact customer service at 0345 454 1111 (or 150 from a Virgin landline) to request a potential credit or refund, detailing the issue. You can also use their forums or social media for support.
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Al
(@OzzyEasybiker) reported
@virginmedia @SkySports Only 12 hours or so late and still haven’t answered my question. I pay for a quality service particularly sport and the first game of the season I can’t watch because of your service!!!
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Paul Miller 🇺🇦🇮🇱
(@p4ulmiller) reported
@AerialimagingSE @virginmedia Plusnet. On the 2 or 3 times I've had an issue in the last 20 years, their customer service has been bang on point.