Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 02/09/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.

  • SNewport01 Shaun (@SNewport01) reported from Kingswood, England

    @virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now

  • ScottTobin3 Scott Tobin (@ScottTobin3) reported from Bristol, England

    @virginmedia there is a problem with sky sports red button

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.

  • suzyqc7 Suzy Evans (@suzyqc7) reported from Bristol, England

    @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly

  • chrisandobe Chris (@chrisandobe) reported from Bristol, England

    @virginmedia please get the mobile signal better in fishponds Bristol

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    @Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.

  • charleebliss_ CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England

    @virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

  • CharHodkin Charlotte Hodkin (@CharHodkin) reported from Bristol, England

    @virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TrishGMusic TrishG Music (@TrishGMusic) reported

    @virginmedia No issues showing but still no dialling tone.

  • JoeBirt Joe MVO 💙 (@JoeBirt) reported

    @virginmedia That’s why I pay you god money to get a second rate service. Looking forward to getting the compensation off of you which you’ve changed to suit you. Two days without service before payment. FARCE

  • JackRodway1 Jack Rodway (@JackRodway1) reported

    @virginmedia I've done all off the above and it still persists, it's an on going problem that I'm putting down to old faulty equipment

  • kadiridapo Kadiri Oladapo ☭🇳🇬🇻🇨☭ (@kadiridapo) reported

    @virginmedia We've not been able to speak to anyone in over 25hrs waiting on the webchat service. Just constantly on hold until we have to give up.

  • TrishGMusic TrishG Music (@TrishGMusic) reported

    @virginmedia My phone line is down, and I'm not getting any dial tone . 🤔

  • tel_ashley terry ashley (@tel_ashley) reported

    @talkRobyn @virginmedia Would never entertain them, once you sign up, they tend to forget about you ..

  • Donna__Clark dlc.44 (@Donna__Clark) reported

    @virginmedia i need help to sort a problem on behalf of my parents please can someone tell me how i can do this, every option seems to be unavailable today

  • HornchurchSteve Steve Fair (@HornchurchSteve) reported

    @virginmedia Very very poor signal at home. Which is why going a month with no broadband has been so annoying

  • LiamWarcup Liam Warcup (@LiamWarcup) reported

    @virginmedia My Hub 3 is not working correctly

  • dbrh79 Deb H (@dbrh79) reported

    @virginmedia are theiving opportunists preying on vulnerable people. My retired parents switched to Virgin BB, weren't actually connected because the engineer couldn't find the wire, and when they decided to cancel, were charged a disconnection fee. FOR NEVER BEING CONNECTED!