Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 02/06/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Internet

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • TheTestDoctor Dan Billing (@TheTestDoctor) reported from Bristol, England

    @inclusively_amy @virginmedia Nope...Manchester issue?

  • Saralimback Sara Venn (@Saralimback) reported from Bristol, England

    Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    Today's @virginmedia update... 9.46 I connected to the messaging service. At 10.48 I was put through to the correct department. Still waiting. 5.5 hours so far. Carrier pigeon may be quicker 🤔 So far over 3 days I have been waiting on their messenger thing for 12.5 hours.

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! I hour 22 minute phone call to be told you want to charge us £37 more a month than a new customer and we’ve been with you for 20 years 😡 Call centre staff refused to pass on comments to a supervisor and or call back

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia So i have to fill out forms because you have my details. I will putting a complaint into @Offcom

  • JohnMcG88939705 John McGee 109 (@JohnMcG88939705) reported from Bristol, England

    @MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia hi, just wondering what the wait time is on the messaging service as I'm not sure if I'm in a queue or if something has gone wrong (waiting 2 hours so far) Thanks!

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

  • Saralimback Sara Venn (@Saralimback) reported from Bristol, England

    @virginmedia No someone has deleted it overnight after saying they could help via DM. This is appalling behaviour-it was whoever was tweeting yesterday.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia now you have cut services to an essential medical services home worker when the call logs clearly show your errors & the fact we’re on calls of 2+ hours without success. DISGRACEFUL company #CICAS #CEDR @Ofcom

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia @virginmedia your tweet is a typical example of your utter incompetence. Issue relates to OVERCHARGING & inability to invoice agreed contract value followed by inability to resolve situation C-3112201993 try #dowhatyoupromise Also now with #CEDR

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia here we go again. Thurs call 77min!!! Told the £167 balance would be credited due to overcharges yada yada. Monday get a call asking for a card no. to pay my a/c WTF are you like IMBESILES

  • daintree75 leighton daintree (@daintree75) reported from Bristol, England

    @virginmedia Im not sure but a few questions? Im not your customer? I have never gave you my information? I left you and I have a different number? So why do I have to contact you? I dont think I shall ever come back to you after this?

  • misseschampers Lucy Champion (@misseschampers) reported from Bristol, England

    @virginmedia are the customer relations messaging team online? I know it takes a while... but I was connected to them over 2.5hrs ago.....

  • LouRipley Louise Ripley (@LouRipley) reported from Bristol, England

    @virginmedia GET A MANAGER TO DEAL WITH OUR ISSUE!!!! A deadlock letter is needed now as we are raising a case

  • Geo88HH George Hoddinott (@Geo88HH) reported from Bristol, England

    @virginmedia how can I contact you in regards to removing premium channels from my account please? Have tried calling a number of times but cannot get through to a human. Is there a webchat service or similar?

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmedia I’ve been trying to get hold of you since you said you’re putting up my bill by 7.5% in COVID but you hung up on me before someone picked up and now your phone lines are down 😡

  • shellwood Michelle Wood (@shellwood) reported from Bristol, England

    @virginmedia absolutely disgusted with your customer service! 1 hour 22 minute phone call to discover you want to charge me £37 more a month than a new customer - we’ve been with you for 20 years and I’ve been told Im not allowed to speak to a supervisor 😡

  • avh12 aimeeeee (@avh12) reported from Patchway, England

    @virginmedia intermittent WiFi, that keeps cutting out. Service test says nothing is wrong. I've followed all the instructions. No way of contacting you online?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KynoPygan Kyno (@KynoPygan) reported

    I’m about to buy another long *** ethernet cable for my PS4 with how **** the @virginmedia WiFi has been lately.

  • babybint1 Alison Pennell (@babybint1) reported

    @virginmedia im aware of that been on phone hour 20 minutes put through to someone . still waiting.why dont you customers back like 0345 numbers .. disgusting service.We are workers we cant call earlier!

  • azeem_shomaila ShomailaAzeem (@azeem_shomaila) reported

    @virginmedia my internet has lost connection again like it does every thing single day especially between 5pm-7pm no help from you guys at all.

  • LaraOyedele 🌻 Lara Oyedele ❤️ #blacklivesmatter (@LaraOyedele) reported

    @virginmedia I want to cancel my new order. It's a nightmare trying to get hold of anyone. Was on hold for 50 mins earlier today. Had to end call cos I had to be in a meeting. Currently trying to use the chat but been waiting 22mins for the "agent typing". If you're like this now . . .

  • jelthecaddy Jel (@jelthecaddy) reported

    @virginmedia wtf is all this about? I come home from work and find half my services aren't working and can't even ring you lot. ******* fiasco.

  • panzerfaust81 panzerfaust81 (@panzerfaust81) reported

    @virginmedia I have a contract with my new address and contract details. That is enough confirmation for me that you are billing me from yesterday but not providing me a service.

  • eunanmcconville Eunan McConville (@eunanmcconville) reported

    @virginmedia This is not helpful at all. All equipment is fine and correctly set up. Nothing has changed apart from a VM engineer having worked at exchange box on Monday, after which we have had a terrible loss in service. Please offer proper viable solutions to restore a service we pay for.

  • berryleigh Berry (@berryleigh) reported

    @SophieEB @virginmedia They are useless. I’m waiting on a complaint resolution still!

  • LooRuthie Ruth (@LooRuthie) reported

    @virginmedia Still no internet came on for 10mins VM are still showing no issues Checked every connection rebooted cannot see anything wrong in the house absolutely ridiculous

  • JockTheHaggis **** McHaggis (@JockTheHaggis) reported

    @graememax @robertraineyni @virginmedia Send them an email and cancel your standing order