Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

City	Problem Type	Report Time
Bristol	Internet	11 hours ago
Bristol	Wi-fi	4 days ago
Bristol	Internet	4 days ago
Bristol	Internet	5 days ago
Bristol	Internet	6 days ago
Bristol	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  graham monks (@gman7634) reported 1 minute ago from Patchway, England

  @virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2

• 
  Stuart Gallop (@creativeskg) reported 2 minutes ago from Bristol, England

  @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

• 
  KB (@kadenbatt) reported 6 minutes ago from Warmley, England

  @virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone

• 
  Tina Badley (@tinabadley) reported 14 minutes ago from Bristol, England

  @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

• 
  Sean Lewis (@brizzlesean) reported 25 minutes ago from Yate, England

  Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

• 
  william brown (@williamjbrown) reported 25 minutes ago from Bristol, England

  @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

• 
  Andrea Buffery (@Andrea_Buffery) reported 27 minutes ago from Bristol, England

  @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

• 
  william brown (@williamjbrown) reported 32 minutes ago from Bristol, England

  @BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy

• 
  Adam Crawford (@AdzCrawford2003) reported 33 minutes ago from Bathford, England

  @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

• 
  Matthew Turner (@MTurnerNFL) reported 34 minutes ago from Bristol, England

  @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

• 
  Toby Osborne (@TobyOsborne1) reported 34 minutes ago from Bristol, England

  @virginmedia My account has been compromised so I can’t sign in to join?

• 
  Neil Cairns (@neilcairns) reported 37 minutes ago from Bristol, England

  @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

• 
  Sam 🏴‍☠️ (@BRFCSamuel) reported 38 minutes ago from Kingswood, England

  @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

• 
  Miles (@Milesenberg) reported 45 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Rosemary Jane Fox (@RosemaryJaneFo1) reported 47 minutes ago from Bristol, England

  @virginmedia #rude #badservice Had Virgin broadband installed just to discover a better deal on money supermarket. Contacted them to ask if they would honour it and was refused point blank, told not to complain, wouldn’t put me through to the boss and wouldn’t give her name.

• 
  Chloe (@chloehester) reported 49 minutes ago from Bristol, England

  Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

• 
  Tina Badley (@tinabadley) reported 49 minutes ago from Bristol, England

  @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

• 
  Joe 🙏 🇺🇦 (@joeh90429) reported 50 minutes ago from Trowbridge, England

  7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

• 
  Trevor Whiteman (@nongrockle) reported 54 minutes ago from Bristol, England

  @JuanaWhiteman @virginmedia Zero customer service

• 
  Andy Wilcox (@AndyMWilcox) reported 57 minutes ago from Kingswood, England

  @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Kitwood (@dkitwood) reported 6 minutes ago

  @virginmedia @virginmedia Shall I start posting screengrabs of the conversation I had with your customer service representative on here? Or are you going to reply?

• 
  Luis Alvarez (@alvarezluisf) reported 13 minutes ago

  Does anyone else in Ireland has @VirginMediaIE as their mobile data provider? It's THE WORST service out there! God do I regret switching to Virgin Media, this mistake has cost me money and patience.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 17 minutes ago

  @virginmedia That authentication issue is between the VM servers and Sky servers.

• 
  Matt ⚡️ (@MattOfTheSouth) reported 18 minutes ago

  @virginmedia any reason why I can't get gig2 as a gig1 customer? Is it only available to new customers? Ridiculous if so. Postcode checker says it's available on my postcode if I was to order a new package?

• 
  Mark P (@WinnyOgden) reported 21 minutes ago

  @biggle1908 Avoid virgin media like the plague. Appalling customer service.

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 22 minutes ago

  @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

• 
  It's Ahmad (@AhmadX_Official) reported 22 minutes ago

  In 2003, 68-year-old Stan Beaton said goodbye to his beloved wife, Ruby, after she lost her battle with cancer. Among all the memories she left behind, one became his greatest treasure, a simple voicemail recorded on their home answering machine, preserving the sound of her voice. For years, Stan kept the same phone service for one reason alone: he was terrified that changing providers might erase that recording. Whenever grief became too heavy, he would play the message, finding comfort in hearing Ruby speak once again. Then, without warning, everything changed. During a routine system upgrade by Virgin Media, the voicemail was accidentally deleted. Stan later described the heartbreak: "When I realized it was gone, it felt like I had lost my wife a second time." Once the company understood what had happened, they launched an extraordinary recovery effort. Around a dozen engineers dedicated three full days to retrieving a single voicemail. They combed through archived systems, aging servers and backup files, comparing the task to finding a needle in a haystack. Despite the odds, they refused to stop searching. Against all expectations, they found it. When Stan learned how many people had worked tirelessly to recover his recording, he was overwhelmed. "All those people… just to help me? I never imagined a company would go to such lengths," he said. Then came the moment he had almost given up hope of experiencing again. Ruby's familiar voice filled the room: "Stan and Ruby are not available right now. Please leave your name and number, and we'll get back to you." Tears quickly welled up in his eyes. "Amazing… absolutely amazing," he whispered. With deep gratitude, he later said: "I thought I would never hear her voice again. They gave me back something I believed was gone forever. They made an old man incredibly happy." Sometimes the greatest treasures aren't money or possessions. They're the few precious seconds of a loved one's voice memories that can comfort a heart for a lifetime.

• 
  Mrs Robertson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@sharonbabes1) reported 23 minutes ago

  @virginmedia why is your website down for payment promise? Sharon

• 
  Colin Chapman (@cochap) reported 23 minutes ago

  @virginmedia when do you expect to get issue sorted in the ML2 area. Virgin been down for over an hour?

• 
  simon withers (@KalEl_WBS) reported 30 minutes ago

  @virginmedia You going to actually reply tho? You always say send us a DM and then never reply.