Virgin Media outages and service status in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Bath, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 7:21 PM GMT+1.
- Internet (54%)
- Wi-fi (17%)
- Total Blackout (14%)
- TV (14%)
The latest reports from users having issues in Bath come from postal codes BA2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Trowbridge, and Conham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Total Blackout | 16 hours ago |
|
Bath
|
Wi-fi | 24 hours ago |
|
Trowbridge
|
TV | 2 days ago |
|
Bristol
|
Internet | 2 days ago |
|
Bristol
|
TV | 3 days ago |
|
Bristol
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
13 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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mark hendy ⚒ (@mhendy1971) reported from Bristol, EnglandWell after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
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NurulAmir (@NurulAmir3) reported from Bristol, EnglandUnprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.
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VickyL (@VickyLorych) reported from Bristol, England@virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.
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Georgia Skuse🍭 (@gskusey) reported from Kingswood, EnglandIf @virginmedia don’t answer the phone in the next 5 minute I will not be paying my next bill!! Second phone call this week (as they cut me off during the last nearly 2 hour call) such **** customer service. 😡😡
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Georgia Skuse🍭 (@gskusey) reported from Kingswood, England@virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!
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Lucy Footer (@LucyFooter) reported from Bristol, England@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
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mark hendy ⚒ (@mhendy1971) reported from Bristol, England@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
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mark hendy ⚒ (@mhendy1971) reported from Bristol, EnglandAnyone else having picture problems with the boxing on sky sports box office via @virginmedia
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia More awful service from @virginmedia #virginmediadown
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Sarah (@sarahcliftonsc) reported from Kingswood, England@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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Sj_carter (@sarahcarter_sw) reported from Bathford, England@virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬
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Russell Waterhouse (@RussellWaterho5) reported from Keynsham, England@virginmedia help me . I can’t swap my number to you and it won’t let me log In . It says both my email and number are wrong . How do I speak to a real person ?
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John McGee 109 (@JohnMcG88939705) reported from Bristol, England@MarkFlannery19 @virginmedia @phonecoop Hi Mark. Tied into a contract for a year. Therefore they just play lip service to any problems. I used to have 100mbps and that was appalling so upgraded to 200 which is slightly better but never anywhere near even 100 coming into the house
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Lee (@leedumble) reported from Bristol, England@virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us
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NurulAmir (@NurulAmir3) reported from Bristol, England@virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance
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Sarah (@sarahcliftonsc) reported from Kingswood, England@virginmedia Is there any other way to get through to customer services to speak about my bill? Been cut off again after 20 minutes. 3rd time !!!!!!! I don’t want to pay the extortionate price sent and want to change to SKY as so much cheaper. Can I DM ??
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Neil Wilkins (@neilwilkinsx) reported from Bristol, EnglandOMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia As I said @virginmedia having brain cells, link u sent already accessed, tried all suggestions. Also 📞. No area issues, next door is👌 So we’ve a hub fault, need it replaced urgently, key workers @ home
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VickyL (@VickyLorych) reported from Bristol, England@virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dirk Diggler (@dirkdiggler44) reported@virginmedia This has already been escalated to the ‘relevant team’ twice but here we still are no answers and no help
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Jane Adams (@ladyjanesailor) reported@virginmedia no Internet all day today in Liss, Hants. Off until tomorrow 11am...24hrs. What the hell is the problem?
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vicky🤓 (@bellachu1984) reported@virginmedia Just massive load of stuff comes up that I have no time to read all you’ve done is send me around the houses all day do you honestly think that this is acceptable I’m absolutely disgusted with your service and they way you’ve treated me your taking the mick
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Emma Frances (@emmatweethart) reported@virginmedia Internet not working in area- would the storm have affected this? Technician booked for Sunday but need internet for work!
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Sarah Davenport (@sarahdavs) reported@virginmedia Or call the line to cancel my contract as I’ve reached the end of my tether? However that won’t be necessary as according to your operative today it’s all down to a person in my postcode connecting to Virgin today .. woo hoo!
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Allotment6 (@Bingocrazy12) reported@virginmedia hi there. After the storm we have phone issues ie no dial tone and have even tried a old fashioned phone. Tried to report and your website is stuck in a loop so unable to report. Help some of us still use a landline
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♓ℒąrą աąɫʂóɳ♓ (@LaLadybird2005) reported@virginmedia I have been having non stop issues with my broadband since the 12/12/21. I am constantly being told its being looked into but no change and have connection loss at least 3 times a day. No compensation is offered as it doesn’t last 24hrs which is a joke as I am not
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Evo 🇬🇧 (@Evo8773) reported@virginmedia Hi between 8am -noon I think. Internet went off the other day, but my neighbours stayed on, so I thought my Linksys router was at fault so reset it to start a new network. Anyway my hub4 is showing a solid bright white light and it won’t reset from modem mode to router. 1/2
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largie75 (@largie75) reported@virginmedia your customer service is awful. I've been passed pillow to post yet again and I only want to remove a booster. I've had issues last week, which were sorted brilliantly by a lad in your Stockton on Tees centre. Currently I'm going around the world!! Unreal. 😳
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Carl Tovey (@MisterTovey) reported@virginmedia you lost at least one customer today. Well done! #newcustomersonly #cityfibre