Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Gareth Balmer
(@garethbalmer) reported
from
Bristol, England
@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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WE ARE TUCO
(@tuco_tuco) reported
from
Bristol, England
Wow @virginmedia really can't sort their stuff out.......HELP its a joke
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
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Chloe
(@chloehester) reported
from
Bristol, England
Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia If it's better customer service then that would be better than having to be with O2
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Ivor the Vorlord
(@Bristolvor) reported
from
Bristol, England
@KGravil @virginmedia Service?
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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KM 22
(@MotorsportKM22) reported
@virginmedia SORT YOUR ******* ****** INTERNET OUT!!!! CUT OUT ON ME SIX ******* TIMES!!! ABSOLUTE ******* DOG TRASH!! & IT WOULD HELP IF PEOPLE DIDNT TAKE ALL THE BANDWIDTH WATCHING PORN MOVIES!!!!!!!!!!😡😡😡😡😡😡🤬🤬🤬🤬🤬🤬 SORT IT OUT YOU ******* USELESS BIRDFUCKS!
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Bartels
(@ZeeBartels) reported
@virginmedia Thanks for the info, complaint incoming. Cause we are now into hour 9. I am curious as to how quickly an outage gets resolved if virgin businesses were affected.
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Scott Kensett-Hopkins 🇺🇦 🏳️🌈🇺🇦 He/Him
(@twoboyz) reported
@virginmedia Also worth pointing out as this WAS the response to a written objection I fail to see how you will entertain further objections as your decision appears to have been made. However bad inappropriate and distasteful I think taking money from dead people is.
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Sarah Power
(@SarahKPower) reported
@virginmedia It was updated to 20:05 but still not fixed and no update since then. With the service down since midday (it’s TV and internet) this has been really disruptive, would be great to get some more information if possible.
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Jordan Lennox
(@jordanlennox686) reported
@virginmedia So I just have to deal with my problem then ? How is someone from Philippines meant to understand someone from Scotland wtf
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Bartels
(@ZeeBartels) reported
@virginmedia It’s the fact that you are affecting peoples work, not to mention your compensation rules states after 2 days. With a significant majority of the workforce WFH @ least 2 days a week, that is not acceptable, and my monthly payments are for 30 days of service not 29.
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Tom Deamer
(@Deamer44) reported
@virginmedia It's reporting no issues currently.
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Alan Howell
(@Alan_Howell) reported
@virginmedia why can I never get a phone network when I’m not in the UK. It’s driving me mental.
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia NO service .no broadband abd A Level papers to mark.. C'mon Virgin.. cannot book an engineer thru cystomer service as apparently 25% people affected in my area but NO info. No message.. UNACCEPTABLE- PLEASE RESPOND.WHEN WILL INTERNET BE RESTORED?
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Sara Bennison
(@Sallypip) reported
@virginmedia Still no internet @virginmedia. There was a brief moment of hope when you said the issue was closed. But it isn’t No proactive communications either which is just rubbish