Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bath come from postal codes BA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Radstock, Bath and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Georgia Skuse🍭
(@gskusey) reported
from
Kingswood, England
@virginmedia @joecussens Had exactly the same problem. Ringing the last few days. On hold over an hour each time to just be cut off. Absolutely shocking!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Not being utterly useless do you not think we’d have used all self help avenues... Now waiting for another promised call back that doesn’t come 🤬
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia As I said @virginmedia having brain cells, link u sent already accessed, tried all suggestions. Also 📞. No area issues, next door is👌 So we’ve a hub fault, need it replaced urgently, key workers @ home
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia No service issues and my other half has said the ping test hard wired by an Ethernet cable is coming back with 0.11’s 0.3 0.5 0.31. The house we are in is a small 2 up 2 down and devices drop out intermittently, it’s really annoying.
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NurulAmir
(@NurulAmir3) reported
from
Bristol, England
@virginmedia @el_yusri Hi there. I am still waiting for the respond from text messages. It has been more than 48 hours of waiting and 3 times encountered with your bot. Every morning I received same message whether i still need help or not yet still no human assistance
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Is there any other way to get through to customer services to speak about my bill? Been cut off again after 20 minutes. 3rd time !!!!!!! I don’t want to pay the extortionate price sent and want to change to SKY as so much cheaper. Can I DM ??
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia More awful service from @virginmedia #virginmediadown
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
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Neil Wilkins
(@neilwilkinsx) reported
from
Bristol, England
OMG... as a marketer with over 30 years experience I’ve just encountered the worst ever customer experience! Thank you @virginmedia for the opportunity of a very interesting case study that I will share with the world tomorrow.
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Well after many many years of being a @virginmedia customer today I finally cancelled my contract. It’s totally disgusting how much they charge. ie £115 a month & saying it was going to go up another £5
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Lee
(@leedumble) reported
from
Bristol, England
@virginmedia We have 2 boosters fittted in the house we have spoken to customer service and they said they would come back to us
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Georgia Skuse🍭
(@gskusey) reported
from
Kingswood, England
If @virginmedia don’t answer the phone in the next 5 minute I will not be paying my next bill!! Second phone call this week (as they cut me off during the last nearly 2 hour call) such **** customer service. 😡😡
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Lucy Footer
(@LucyFooter) reported
from
Bristol, England
@virginmedia could you let me know how to contact the technical team? I’ve had an issue with my tv for months but can’t get through to customer services . Thanks!
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia No this is a answer/solution to a person with exactly the same issue as me. PLEASE send an engineer?
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@bt_uk @skytv I’m looking to leave @virginmedia as they don’t want to give us a good deal after being loyal customers for 20 years. What can you offer us? Any guarantees for broadband quality? I can’t stand the moaning when the WiFi signal goes on the PS5 !Kids Working from home
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NurulAmir
(@NurulAmir3) reported
from
Bristol, England
Unprivate my account to get a hold of @virginmedia . Please do something about your customer service. This time around, it should be more efficient. 45 minutes waiting in line only to get disconnected.
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
@virginmedia But who said I paid £25 just to watch the main advent? I paid £25 to watch all the fights not just one. Very disappointed with your reply, very poor customer service
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mark hendy ⚒
(@mhendy1971) reported
from
Bristol, England
Anyone else having picture problems with the boxing on sky sports box office via @virginmedia
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Sj_carter
(@sarahcarter_sw) reported
from
Bathford, England
@virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia someone should have called me this morning regarding an ongoing issue with my router but no one has ? It was scheduled with a virtual tech engineer between 8am-12pm.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chow
(@Jchownerd) reported
@virginmedia Both myself an my family have been very happy with Virgin Media for many years, but my latest experience has made me never want to return again. I have recently moved address, I would like to speak to a member of the cancellations and billing team ASAP!
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Joana 🕎 happy hanukkah!
(@Joana2359) reported
my internet is absolute **** today and every single day tbh, I hate virgin media
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Ady
(@Ady86016248) reported
@virginmedia right. I seriously need someone to contact me about my WiFi. 2 days now no connection. 2 calls to tech support both said yes there's a fault and to reboot wait 30 mins (fob off)! Now still nothing. Bot on Helpline and online help both say reboot and hang up...
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James Taylor
(@jamesscoots66) reported
@virginmedia 🚨PLEASE 🚨 can you send me a deadlock letter so I can get out of my contract or I will stop my direct debit and answer customers who pay your wages and stop telling people to text these fake numbers that no one ever answers worst service ever 😡😡😡
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Simone
(@IIPugg) reported
@virginmedia Hi, I haven’t managed to resolve anything, I do need to speak with someone but every time I call your customer service There’s an automated voice
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Paul Manning
(@PMIOMTT) reported
@virginmedia Been on hold trying to call you for ages. Shocking so called service. TV service not working, start up process just keeps cycling, hard drive issue ???
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Shane Bonehill
(@ShaneBonehill) reported
I’m sick of moody customer service reps from @virginmedia broadband relations
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Jann Richards
(@pottyjann1) reported
@virginmedia any suggestions how I can actually TALK to a cs person WITHOUT having to hold on the phone for over an hour ? Currently paying £80 + pm for a service that is unreliable,now you tell me we're at end of contract, but I CAN'T TALK TO YOU TO RENEW/CANCEL #frustrated
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Rachel Bentley
(@Rachbentley27) reported
@virginmedia our broadband has been out now for over 24 hours and was meant to be fixed today. Still not working - please confirm when this will be rectified
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Hiro_P
(@gnagnolohc) reported
@virginmedia I HATE YOU. 52 pound a month for a Broadband that is a disaster! I finally got to the Christmas holiday and off work and have the time to stop to give you money for free for a service that you provide badly! VAFFANCULO VIRGIN. Vaffanculo