Virgin Media Outage Report in Bath, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Chris Hines
(@CherishSin) reported
from
Kingswood, England
@virginmedia my connection is intolerably slow, around 1mbps, but the test on your website says there are no faults. Video is awful.
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia currently been on hold for 40 minutes trying to resolve a problem that you created, this is not customer service!
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Matt Sudol
(@MattSudol) reported
from
Bristol, England
@virginmedia well over a hour on this call now and still no further getting the problem YOU! created resolves
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Chris Rose
(@chrisandobe) reported
from
Kingswood, England
@virginmedia Ok, I hope roaming charges won't be back. When I get the chance to go abroad it's good to know I can use Google maps, call home and get help if I need something without the worry of expensive charges.
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Gem Anderson
(@Gemmagems1503) reported
from
Bristol, England
@virginmedia internet dipping in and out of service for days now. Checked the virgin service in my area and no faults.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia Yes the issue is resolved. My connection returned to over 100mbps.
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
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Richard George
(@rjgux) reported
from
Kingswood, England
@virginmedia It says ‘No known issues’ but I’ve been having problems with my router all day
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DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
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Mark Prouse
(@prousy) reported
from
Kingswood, England
Worst customer service must go to @virginmedia.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia We have resolved it by turning the whole lot off and then on again and that seems to have fixed the issue #ClassicTechSupportAdvice
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Tom
(@crackleholler) reported
from
Bristol, England
@BethMotherwell @virginmedia I’d recommend the latter. If this is the case when you’re a prospective customer, think of when they’ve already got your money and you’re in contract.
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David Rankin
(@mrdrankin) reported
from
Kingswood, England
I'd like to thank @virginmedia. The fact that your new VO service is absolutely shocking, not user friendly and painfully slow, has luckily stopped me spending the £12.99 that my wife wanted to spend on "The Star is Born" PHEW!!!!!! Every cloud and all that.
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Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
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JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
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Becky Bullingham
(@BeckyBullingham) reported
from
Bristol, England
@virginmedia I am tearing my hair out with your customer service and awful WiFi. I have tried and tried to get it resolved via customer services but to no avail. Last night I was again promised a call back to resolve the issue and again no call back was received. Please sort this
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia can’t believe I’m having to complain again about your services in my area - yet again my broadband is down! This happens so often it is a joke! Pay for the fastest connection and get nothing #robbed #virginmedia #broadband #bristol
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Andy
(@andy_williams27) reported
from
Trowbridge, England
@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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Chris Hines
(@CherishSin) reported
from
Bristol, England
@virginmedia It was both, the issue resolved itself some time in the early hours of this morning. It would be marvelous if Virgin Media's status page actually reflected the status!
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Janet Adams
(@JanetAdamsBtl) reported
from
Bristol, England
@virginmedia I was in on line chat about issue with TV - while I was checking cables as asked the chat cut off - now showing chat unavailable.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Jewkes
(@BeckyJewkes) reported
@virginmedia I am needing to cancel my contract with you for broadband due to moving home but can never get through to the right people when I call. Please help
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MrPink111
(@Cobby309299) reported
@virginmedia Moves from Sky, Virgin service not working, sold a service they can't provide, constant promise and msg it be fixed, Sky now turned off, so angry. Pathetic and worst service ever. regret ever joining or trying to
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rach
(@_rachelbridges) reported
@virginmedia The connection wasn't lost. The guy put the phone down on me because I wasn't taking no for an answer when I asked to speak with a manager/supervisor. It was regarding an engineer coming out
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NateGarven
(@NateBGNZ) reported
@virginmedia worst customer service ever. Call after call. Promise after promise and still waiting on call backs. Why can you not do what you say.
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Graham Kennedy
(@Kendo1_) reported
@virginmedia Like anything very poor custom service even before I got connected! Iv been a customer in past and was looking forward to getting it again but after an hour phone call going round in circles like anything just shocking how was treated on phone! Joys of foreign customer support!
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Annabelle 🇺🇦 ♀️ ♿
(@EvertonianCamel) reported
@virginmedia for the 7th day in a row there are problems with BBC 4 and since last night it's not available at all.
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SJ-Taylor
(@SJTaylo76907985) reported
@virginmedia I’ve already logged a complaint. Sadly I have to admit your staff member is clearly not trained enough as they couldn’t change my address and terminated a call.
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Amy 🏴🇪🇺🏳️🌈
(@Starbirduk) reported
@virginmedia No issues in the area and is back on now but has cut out 3 or 4 times this eve.
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Chantelle
(@ChantelleEJ) reported
@virginmedia I’m unable to check at the moment as that page isn’t loading. There were no issues earlier stated earlier when it was working and none stated for each of the 11 times prior to this either.
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just.a.mama
(@HeatSunset) reported
@virginmedia only took 5 hours of passing the buck fair to say when my current contract does expire (I didn't realise I was still in one) I won't be choosing you However had you provided better customer service I would have