Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 12 hours ago |
|
Bristol
|
Wi-fi | 12 hours ago |
|
Bristol
|
Internet | 14 hours ago |
|
Bristol
|
Internet | 15 hours ago |
|
Bristol
|
Internet | 20 hours ago |
|
Bristol
|
Internet | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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George Hoddinott (@Geo88HH) reported from Bristol, England@virginmedia do you have a live chat service please.
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Bob (@Bob_TheBaldie) reported from Kingswood, EnglandJust had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.
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Dominic Ellison (@tyokischild) reported from Frome, EnglandAfter being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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captain chungus™ (@Yarrhful) reported from Melksham, England@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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wil (@pieceofurheart) reported from Bristol, England@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
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Serena Ralston (@serena_ralston) reported from Bristol, EnglandCooee @virginmedia anyone there? My whole street down and no info from you.
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The Knowle Pub (@theknowlepub) reported from Bristol, EnglandOnly @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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Alan Williams (@AlanW101203) reported from Bristol, England@virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters
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Think Bike (@ChrisThinkbiker) reported from Yate, England@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Simon Creese (@creesey) reported from Filton, England@virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬
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Tina Badley (@tinabadley) reported from Bristol, England@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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Scott Thomas (@scottthomasss05) reported from Bristol, England@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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Andy Wrintmore (@VelocityRockFM) reported from Frome, England@virginmedia why have you been so awful the last 6 months?
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Andrew Lee (@aplee82) reported from Bristol, England@virginmedia Not what your Code of Practise says. And even if it did then that's a pathetic way to way to treat your customers. #virginmediareallydontcare
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Volley Design (@volley_design) reported from Trowbridge, EnglandAnyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Mark Brookes (@BrookesComms) reported from Frome, England@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Alex Sams (@Samzzy) reported from Bristol, England@virginmedia I've rang up too many times to count over the past few months about a complaint, each time being told I'd receive a call. COM103977747 Received a letter today saying if you don't hear from me you'll close the complaint...
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Charlie Murray (@Kranitoko) reported from Chippenham, EnglandStill waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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Seamus Brennan (@shay1808b) reported from Bradley Stoke, England@virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions
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Ewan Cameron 🏴 (@ewanc1) reported from Bristol, England@virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Irem Minhas (@ireminhas) reported@virginmedia I have not been able to make or receive calls since 1st Feb. I have been told its due to "5G Migration" not good enough!! Your call centre staff are so incompetent. Can someone from the UK contact me and resolve the issue?
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Fallon Barton (@FallonBarton) reported@virginmedia I’ve been trying for days to get through to someone in your team 🤯 it’s this awful customer service that makes customers leave!
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Jamesy (@derealrafael) reported@virginmedia @89511014 I thinks that is the point. You are willing to take money off new customers, but not help existing ones. Joke service.
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Umair (@Umair91334593) reported@virginmedia Already done it. Wifi range is available in all room. But when I don't have internet, what should I do with the wifi range?? You are telling me standard instructions from customer service, but no solution. Why my interest keep disconnecting every day???
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Murph (@porlmurf) reported@virginmedia Internet awful in m29 area, are you aware of any issues?
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Me (@Lilieve12) reported@virginmedia The most useless customer service number there is. You won't get transferred to a real person and even if you do, congrats for waiting for hours on the line.
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Alex Emery (@AlexWEmery) reported@virginmedia WiFi down again in NW6??? When will it be back
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Emjay (@EmmaJones65) reportedWow @virginmedia you really do do exactly as your CEO!! You ignore every complaint!! Only interested in making money not interested @ all about delivering a great service! Got all the twitter responses, text messages, emails off to the media I go! 🤬
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Lloyd Griffith (@LloydGriffith) reported@virginmedia John, all joking aside, everyone is working from home for the foreseeable, how is an outage for a month acceptable? Can you look into this ASAP and not just ‘hope’. Cheers John. Expect a call in the next 12 hours
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Me (@Lilieve12) reported@virginmedia If you want choppy internet and slow broadband then I recomment these guys. They certainly know how to scam their customers.