Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
-
Billy Lady of Dunans
(@McBillyuk) reported
from
Bristol, England
@virginmedia @maclean132 Mobile down can't even call 999 on mine!@
-
Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
-
JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia lag and poor internet connection
-
Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
-
Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
-
DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
-
Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
-
Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
-
viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
-
LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
-
Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
-
JakeNicholas
(@JakeNicholas04) reported
from
Keynsham, England
@virginmedia fix your internet
-
viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
-
luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
-
Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
-
Andy
(@andy_williams27) reported
from
Trowbridge, England
@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
-
Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Shark Trager
(@Shark_Trager) reported
@shappir @virginmedia @Ofcom Sadly Virgin are the torture of customer satisfacton.
-
Fraser Edes
(@EdesFraser) reported
@richardbranson listen mate your virgin media customer service is shocking, my Internet been down for 24 hours all I get is were looking into it, get back in the country and sort it out.
-
H.Europe
(@hazel_wallis) reported
@virginmedia What on earth is the point? Everytime one of your customer "service" team answer the phone I (as a customer) have to repeat my whole query again. I am 100% certain this is the norm with V.M. Your service is disgraceful.
-
Elaine Steinberg
(@ElaineSB57) reported
@virginmedia Yes it says it will be fixed by 12.50 today, but this is happening on a daily basis not just a 1 off. Eg tomorrow could go off again at any time & have to check service status yet again. The problem needs to be fixed to stop this ongoing issue. Will customers get compensation?
-
Garry
(@coupe_garry) reported
@MargueriteAlexa @virginmedia I can't recommend their help enough. You have to show that you've given them a chance. But go for it.
-
Robert Pinfold
(@Gamer_Rob_90) reported
@virginmedia Supposed to sort me out a new hub but never got back to me. So this is pretty much gonna be the final nail in the coffin
-
RV
(@rv10001) reported
hi @virginmedia. finally a day off after a stressful week. and my broadband isn't working which is making me a bit mad. is there a local issue in Vauxhall/SW8?
-
Afton Water 🏴🇪🇺 #indyref2
(@AftonWater) reported
@virginmedia Hi please can you send the link for the chat. Sorry for the delay, but wi-fi issues!
-
Aimee Cook
(@Aimeeleighcxxx) reported
Fuming the internet is down @virginmedia - wanted to blast some Shania Twain off my Alexa whilst cleaning 😫
-
Robert Pinfold
(@Gamer_Rob_90) reported
@virginmedia All it tells me to do is check the cables are plugged in properly, and when I press more help it just says to call you. I've done this many, many times. I don't know why it is so hard to just get a replacement hub? Just to try to eliminate the problems