Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

City	Problem Type	Report Time
Bristol	Internet	3 days ago
Bristol	Internet	3 days ago
Bristol	Internet	4 days ago
Bristol	Internet	5 days ago
Bristol	E-mail	6 days ago
Bristol	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Gareth Balmer (@garethbalmer) reported 0 seconds ago from Bristol, England

  @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

• 
  The Pistol from Bristol (@pistolpete303) reported 44 seconds ago from Kingswood, England

  @virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?

• 
  Sam 🏴‍☠️ (@BRFCSamuel) reported 3 minutes ago from Kingswood, England

  .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

• 
  Nathanial Sydenham (@NatSydenham) reported 5 minutes ago from Bathford, England

  @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

• 
  aran kay (@Arankay_1) reported 7 minutes ago from Bathford, England

  @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

• 
  Steve Parsons (@steveparsnips) reported 7 minutes ago from Stoke Gifford, England

  @virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish

• 
  Blood Claw Bob (@Clottedone) reported 26 minutes ago from Bristol, England

  Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

• 
  Angel Eyes #FBPE 🇪🇺🏳️‍🌈🏳️‍⚧ (@DollyDeluxe) reported 30 minutes ago from Patchway, England

  @NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever

• 
  Alex (@0JTheJuice) reported 30 minutes ago from Bristol, England

  @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

• 
  Tony Cox (@coxtonycox) reported 31 minutes ago from Bristol, England

  @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

• 
  Mark Scott (@markscott) reported 34 minutes ago from Melksham, England

  @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

• 
  Amy (@Yippers) reported 36 minutes ago from Bristol, England

  @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

• 
  VickyL (@VickyLorych) reported 40 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Neil Cairns (@neilcairns) reported 41 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  william brown (@williamjbrown) reported 43 minutes ago from Bristol, England

  @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

• 
  Chris (@chrisandobe) reported 45 minutes ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  WE ARE TUCO (@tuco_tuco) reported 48 minutes ago from Bristol, England

  Wow @virginmedia really can't sort their stuff out.......HELP its a joke

• 
  Matthew Turner (@MTurnerNFL) reported 50 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  Jonathan (@DigitalJonathan) reported 53 minutes ago from Bristol, England

  Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

• 
  Adam Crawford (@AdzCrawford2003) reported 55 minutes ago from Bathford, England

  @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  funkeechicken (@funkeechicken1) reported 7 minutes ago

  @virginmedia @markkinga Hey, Virgin Media do you do a service in SA69?

• 
  Denise Swif5 (@DeniseSwif5) reported 13 minutes ago

  Virgin media Day 18 no service #jokers

• 
  Centre Right (@RayGoose237513) reported 14 minutes ago

  @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around

• 
  Berk (@trapdoor456) reported 16 minutes ago

  @BigBadWolf137 @virginmedia Yeah, 14 day cooling down period 👍

• 
  Claire Branscombe (@DjClaireb) reported 16 minutes ago

  @virginmedia any reason why we have constant buffering issues on all HD channels at all? Primarily sky sports and More 4. Have checked our status and all good. Unable to watch the Hundred ticket today as it freezes

• 
  Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported 17 minutes ago

  @virginmedia I’m really struggling with my Wi-Fi coverage at home. I have a security camera mounted right above my window, but it constantly drops connection due to weak signal. To make matters worse, I get virtually no Wi-Fi signal at all when I am sitting in my back garden, which is really frustrating. Given how close these areas are to the house, I shouldn't be losing connection like this. Could someone please check my Hub settings/signal or advise on getting Wi-Fi Pods to fix these dead zones? Thanks,

• 
  NUFCR (@NUFCR2) reported 21 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻

• 
  Oscar (@OsCraven) reported 22 minutes ago

  @virginmedia can you improve your customer app experience? Your app is broken and your *** clearly aren't using it to see how broken it is. 1. App refreshes when swapping apps to get your requested information disconnecting Comms with a human with no ability to return 2. Unable to lodge a complaint within app 3. 2 plus hour waiting times on phone 4. Showing incorrect information about my contract (says it's ended, but it definitely hasn't) I've been without WiFi for 3 days and once again I'm stuck having to reach out on twitter to be heard.

• 
  John (@reversebrexit22) reported 29 minutes ago

  @virginmedia I have issues with my hub dropping out. I’ve done all of the checks and waited on the chat for 20 mins for a “customer support “ individual to drop off after 5 minutes because I didn’t respond with 10 seconds of him asking a question. I have screen shots as proof

• 
  christine (@jaffajsoh) reported 33 minutes ago

  @virginmedia my virgin tv isn’t working. Done everything I’m supposed to do. Do not want to wait 24 hours to see if it’s resolved - I pay for a service I’m not getting. Please help