Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Jonathan
(@DigitalJonathan) reported
from
Bristol, England
Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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Steve Parsons
(@steveparsnips) reported
from
Stoke Gifford, England
@virginmedia I have spent 7hrs40mins today in a WhatsApp chat with your customer services trying to terminate my broadband and still haven't finalised it. I will be cancelling my DD as I am paid up until May 4th and your hub will be available for you to collect if you wish
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Kieran Traveller 🛫 🏰🚢
(@KieranTrvlr) reported
from
Bristol, England
@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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Jonathan
(@DigitalJonathan) reported
from
Bristol, England
Looks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots
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Der Shru
(@DerShru) reported
from
Bristol, England
@virginmedia another outage again? Fix your ****
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Stuart Gallop
(@creativeskg) reported
from
Bristol, England
@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia I did all that. I waited for thr led to go out. Then went and plugged it in and went green the flashed blue again. 24 hours to connect? It's been working for ages then after the outage yesterday all of a sudden its gone
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Miles
(@Milesenberg) reported
from
Bristol, England
@virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.
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Tiffany
(@lazy__goth) reported
from
Bristol, England
@virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Sethina A Watson
(@morefluids) reported
from
Bristol, England
It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me
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DavidJWood
(@RedWoodyLFC) reported
from
Bristol, England
@SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done
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Der Shru
(@DerShru) reported
from
Bristol, England
Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Sam&Snooper
(@SamAndSnooper) reported
from
Bristol, England
Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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william brown
(@williamjbrown) reported
from
Bristol, England
@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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James Harrison
(@jamesmjharrison) reported
from
Bristol, England
@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Snoopy
(@NortholtEng) reported
@virginmedia Is there a number that will get me through to customer services bypassing the initial interrogation to speak to either of these people or one of their colleges
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Robert Pinfold
(@Gamer_Rob_90) reported
@virginmedia All it tells me to do is check the cables are plugged in properly, and when I press more help it just says to call you. I've done this many, many times. I don't know why it is so hard to just get a replacement hub? Just to try to eliminate the problems
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Snoopy
(@NortholtEng) reported
@virginmedia For 3 to 4 years we have had problems with our internet and were advised each time that we needed to upgrade because the problem was caused by the number of WiFi connections we had. This has now been shown to be incorrect and after upgrading again the cable has to be replaced.
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Noah Sark
(@HeelyBarker) reported
@virginmedia No, WIFI. Down all day yesterday but back to normal today. Point is the service status website said no issues but when you call up to report a problem pre recorded message says there is a major problem taking longer to fix than they thought. Web page is pointless if not updated.
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Steve T
(@TeaserSJ) reported
@virginmedia my contract expires end of the month and current package doubles in price? Can you help
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Xplosive
(@NapalmXplosive) reported
No idea what is going on with @virginmedia but their broadband is so patchy right now, speed test shows that getting 2/3's of speeds i should be (240Mb) but the load times and performance are sooo bad.
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MARK KIRK
(@kirkycando) reported
@virginmedia Last Saturday ,when they lied about EXPRESSING IT OUT TO ME AND I WOULD HAVE IT IN A COUPLE OF DAYS . Misadvised =virgin speak for accusing me of being a thief ,even though the evidence was there for her to check on her system?Lazy ,stupid assistant.
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Snoopy
(@NortholtEng) reported
@virginmedia Sorry to disturb you again - is there any way that you could arrange for Rachel or her manager Michelle from customer services to call me?
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Elaine Steinberg
(@ElaineSB57) reported
@virginmedia Well that's not much help as it's intermittent and not off for days on end. Thanks for your response. Still very disappointed with your service. This never happened on openreach.
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doc R
(@docR13) reported
@virginmedia But i have already lodged complaint TWICE . All I is apology from robotic email system .