Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 01/11/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • LeoNak84 Leo Nakhimoff (@LeoNak84) reported from Bristol, England

    @Seanie08 @virginmedia My speed this morning was 14mbps. Supposed to 108mbps average. They told me too many devices connected, so I turned off phone to 4g, turned off iPad and disconnect Amazon Alexa. Nothing else connected. Speed went up to 18mbps 🤣 ‘We are showing a good service!’ ByeBye.....

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service

  • willdace Will Dace (@willdace) reported from Bristol, England

    @virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please cancel my contract and allow me to return your gear.

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia We sent a complaint on Wednesday last week and no reply. It’s making life very difficult and still no sign of it being fixed despite 2 different ppl coming out yesterday and today

  • LeoNak84 Leo Nakhimoff (@LeoNak84) reported from Bristol, England

    In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia No. It’s been advised your contractors drilled through our cables and then shoved cement down there making it impossible for the engineers to fix. Day 9 with no internet today. Going to cancel as really need to work at home 😡

  • SToolis Steve (@SToolis) reported from Bristol, England

    @UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • Rita_magalhaes1 Rita Magalhaes (@Rita_magalhaes1) reported from Bristol, England

    @virginmedia I have now attempted to contact twice about cancelling my contract, as I am moving out of my student house this month. Can I please get some aid with this, as i cannot get through to the call centre, nor find the correct email for customer services.

  • amy_bramhall Amy Bramhall (@amy_bramhall) reported from Keynsham, England

    @virginmedia We haven’t had service for 6 days now. Still no soloution... The people you sub contract cut our cables and cemented on top when putting an unasked for access point in outside, the engineers can’t fix it.

  • amooreict Antony Moore (@amooreict) reported from Bathford, England

    @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

  • Team_Penster SamuEL Penster in the Multiverse (@Team_Penster) reported from Bristol, England

    Vm @virginmedia clearly know there are issues as its been dropping constantly since 2ish... service status "no issues"

  • willdace Will Dace (@willdace) reported from Bristol, England

    @virginmedia after many wasted hours debating the logic of this, I am broken. Your system is as functional as an inflatable dartboard, and makes it difficult for your customer service staff. Please allow me to return your gear then cancel my contract.

  • georgetscott George Scott (@georgetscott) reported from Bristol, England

    @MrStuartForrest @virginmedia I had issues throughout yesterday but seems okay today... 😬

  • SToolis Steve (@SToolis) reported from Bristol, England

    Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband

  • Deannyy92 Soundwaves 🎮 (@Deannyy92) reported from Filton, England

    Swear I can’t get through an entire day of work without @virginmedia going down & having to reset my router.. thank god it’s only one month until the end of my contract.

  • MickDickinson BuzzedUp (@MickDickinson) reported from Bristol, England

    @JustMeBeingMe4 @virginmedia Hiya that why I left Virginmedia terrible service - I joined UW better broadband half the price. Happy to chat it through

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ollybatchelor Olly Batchelor (@ollybatchelor) reported

    @virginmedia are you aware of any outage in SW5. Haven’t had any wifi for 6/7 hours ?

  • KieranPhilpott6 Kieran Philpott (@KieranPhilpott6) reported

    @justheretolook @virginmedia Good luck. Have a read of Trustpilot reviews about cancellation - hours on hold, passed around depts, cut off etc etc. Anyone would think they are making it impossible to cancel. The fact that you can't do it in anyway online/email says it all.

  • GemmaArtistUK Gemma (@GemmaArtistUK) reported

    DO NOT become a @Virgin or @virginmedia customer, how they are still allowed to trade is beyond me, scamming, stealing and absolutely no help when their system won't show you bills past January @richardbranson lost a loyal customer of 7 years today

  • JamesHopkin James Hopkin (@JamesHopkin) reported

    @domenpk @virginmedia @toobbroadband Aaaaand normal service is resumed.

  • shaun26black Shaun (@shaun26black) reported

    @virginmedia disgusting customer service from you company! I have called numerous times only for the phone to be put down on me….. I have been waiting for 6 weeks for broadband to be installed to my man’s house who is 93 and it’s been rearranged on every occasion.

  • edwooduk Ed Wood (@edwooduk) reported

    @virginmedia 👍please note if this problem persists beyond 10 days I’m going to demand the loan of a 4G WiFi hotspot box to give service to our NHS worker. This is not a tolerable situation.

  • MissEmmaLondon Emma (@MissEmmaLondon) reported

    @virginmedia I would like confirmation that I will be credited for all charges so far. It is incredibly inconvenient not being able to work from home, kids can’t do their homework online, tv not working. Not good enough to ‘maybe’ be credited for minutes it didn’t work

  • oliverneilson1 Foggy (@oliverneilson1) reported

    @virginmedia using the excuse of intermittent outage for a problem that's been happening for 2 months so they don't have to pay compensation fantastic service

  • Adnanhussain777 A H (@Adnanhussain777) reported

    @virginmedia my broadband is still not working properly. After numerous calls and engineer visits, you’re still charging me stupid money for a rubbish service! Called today, on hold for 40 minutes, call disconnected by your staff. Absolute joke

  • michaelcottage Michael Cottage (@michaelcottage) reported

    @virginmedia your services are down far too often. For the past week we’ve had intermittent broadband connection and tonight it is down (along with TV) until, supposedly, 4pm tomorrow (L18). For what you charge, your services are awful…