Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
||
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Alex
(@0JTheJuice) reported
from
Bristol, England
@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@virginmedia @virginhelp so 17h with no reply wicked costumer service
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🚑🌈Josh 🇪🇺👨⚕️
(@1Joshwa) reported
from
Bristol, England
So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
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Tina Badley
(@tinabadley) reported
from
Bristol, England
Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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Mark Round
(@Fingers247) reported
from
Bristol, England
@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
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Simon H
(@Hekler21) reported
from
Westerleigh, England
@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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J Stan
(@Superstan_92) reported
from
Bristol, England
@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Alexandra Powell
(@gingermurkin) reported
from
Patchway, England
@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Potter
(@potts1303) reported
@virginmedia Great thanks. Hold for 50 minutes to be told sorry we can’t help you in this department I need to transfer you to that department #HoldingTheLine
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Mark
(@markwhalley78) reported
@virginmedia I had an engineer appointment for broadband issues. I got a message that this had been put on hold while you fix an issue. Now a message saying it is apparently fixed but I still have no internet and have now lost my appointment! Unacceptable, please respond
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Lindzell
(@Lindzell_LFC) reported
@virginmedia Hi, no the fault is with my equipment / service not the area. Has been going on for months. Had engineer out = still faulty. Sent new hub 3 = still faulty. Multiple calls with “technical” = still faulty....and then had engineer booked but received text to say visit cancelled 😡
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Trevor Hart
(@Trevor_Hart93) reported
@DowndetectorUK virgin media is down
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seren
(@5Serendipity_) reported
@virginmedia Is there something wrong with you? Cant read all my tweets that specifically tel you that you don’t answer calls, or if you do after an hour the person refuses to cancel my contract? Tempted to attempt contacting the ceo with print outs of allllll these tweets from 100’s of us.
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Pete Wylie is WAH!🌟
(@petewylie) reported
@virginmedia Also, said I can’t have an engineer [cos Covid] because it hasn’t been escalated- Isn’t it escalating to go to OFCOM? His idea! His idea also to make an official complaint to Virgin! So 30 days limbo! And it may be the hub after all that-simple fix and everyone’s happy.
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Roxanne Hunt
(@roxey_4) reported
@virginmedia @DanWillis24 Yes and we have also contacted Customer Service who can’t locate an issue. Can we terminate our contract early at no cost due to your faulty services?!
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R
(@R9X14) reported
@KatieMcGlynn6 @virginmedia Worst internet provider by a mile
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Paul
(@giggsy69) reported
@0Calamity @virginmedia Me too in recent weeks with Asian accent stating Internet connection issues...I have phone caller identity and they still get through.
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👻 OggyGhost 👻
(@OggyGhost) reported
@virginmedia That everything was down Broadband, TV & Phone until 12pm but was all sorted in a way at 1pm broadband still trying to settle its self down but getting better as time goes on but just don’t like the complete lack of communication when there is an issue