Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Corsham, Bath, and Conham.

City	Problem Type	Report Time
Bristol	Phone	1 day ago
Bristol	Phone	2 days ago
Bristol	Internet	2 days ago
Bristol	Wi-fi	2 days ago
Bristol	Internet	3 days ago
Trowbridge	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Joe 🙏 🇺🇦 (@joeh90429) reported 11 minutes ago from Trowbridge, England

  7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

• 
  Matthew Turner (@MTurnerNFL) reported 12 minutes ago from Bristol, England

  @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

• 
  Der Shru (@DerShru) reported 19 minutes ago from Bristol, England

  Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

• 
  Chris (@chrisandobe) reported 19 minutes ago from Kingswood, England

  @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

• 
  Stuart Gallop (@creativeskg) reported 20 minutes ago from Bristol, England

  @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

• 
  Tina Badley (@tinabadley) reported 21 minutes ago from Bristol, England

  @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

• 
  Andrea Buffery (@Andrea_Buffery) reported 22 minutes ago from Bristol, England

  @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

• 
  WE ARE TUCO (@tuco_tuco) reported 25 minutes ago from Bristol, England

  Wow @virginmedia really can't sort their stuff out.......HELP its a joke

• 
  Mark Scott (@markscott) reported 31 minutes ago from Melksham, England

  @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

• 
  Amy (@Yippers) reported 33 minutes ago from Bristol, England

  @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 33 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

• 
  Chris (@chrisandobe) reported 36 minutes ago from Kingswood, England

  @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

• 
  Blood Claw Bob (@Clottedone) reported 37 minutes ago from Bristol, England

  Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

• 
  Jon Wort 🇺🇦 (@Tofrek) reported 37 minutes ago from Chippenham, England

  @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

• 
  Tiffany (@lazy__goth) reported 44 minutes ago from Bristol, England

  @virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.

• 
  ✨Emily✨ (@emilyunicorns95) reported 45 minutes ago from Bathford, England

  @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

• 
  emmainbristol (@emmainglasgow) reported 46 minutes ago from Bristol, England

  @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

• 
  Hi, call me Chu x (@xChuChux911) reported 49 minutes ago from Bristol, England

  @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

• 
  Chris (@chrisandobe) reported 52 minutes ago from Kingswood, England

  @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

• 
  Matthew Turner (@MTurnerNFL) reported 56 minutes ago from Bristol, England

  @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah (@nameHarryPalmer) reported 4 minutes ago

  @entrustTMF @virginmedia That's ludicrous! So an engineer couldn't be bothered to fix the "noise" and just cut you off?

• 
  Casilda Malagon (@casilda1) reported 5 minutes ago

  @virginmedia I fear this is terrible customer service. I’m switching providers as soon as possible and will be advising by network to do the same.

• 
  Eden Gem (@edengem) reported 8 minutes ago

  @virginmedia please Help! Just had 3 overseas tech calls trying to solve desktop email error. Last person has now cancelled all email iPhone email then passed me to someone else! Appreciate yr assistance.

• 
  Ian Scott (@IanScott_01) reported 11 minutes ago

  @virginmedia Well after speaking to someone from customer resolutions this morning, I left my details and heard nothing back! I've been trying to sort this out for weeks now and my contract is about to expire!

• 
  AJ (@The_Broski_Boot) reported 13 minutes ago

  @virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update

• 
  David Richards (@DWRICHARDS) reported 14 minutes ago

  @virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.

• 
  Matt Westall (@MattWestall) reported 16 minutes ago

  @virginmedia love it when you contacting your broadband provider to cancel, explain it’s because you’ve been offered cheaper elsewhere, and the “best they can do” is more than the renewal itself

• 
  Stuart Aird (@StuartA17243) reported 16 minutes ago

  @virginmedia After 30 years or so with #virginmedia (telewest days) the price hike as an existing customer has finally pushed me to switch £41 for 250meg todays special renewal price after an offer of £40 on the phone yesterday. Double speed is £27 with sky broadband.

• 
  TheRealCraig (@AnIndividualist) reported 17 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  Jonathan H (@howdo01) reported 19 minutes ago

  @virginmedia I did, says all was working no faults or errors, so don't what else I can do, must be your end.