Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
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Mark Andres
(@CloudHQ) reported
from
Bristol, England
Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Chris Orman
(@chrisorman) reported
from
Bradley Stoke, England
Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?
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Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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Owen Barnfather
(@Barnfather) reported
from
Westbury, England
Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Amz
(@amy_noony) reported
from
Bristol, England
Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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william brown
(@williamjbrown) reported
from
Bristol, England
@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alexandra Wallace
(@alexdomnatjess) reported
@virginmedia @VirginMediaCorp okay, c’mon get your act 2gether.I phoned last week to terminate acct, acknowledged then got email confirming,now you tell me you will suspend services if I don’t pay bill, u told me last bill would be 8/3 oh and your c/s is dire
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marie brook
(@mtbrook70) reported
@virginmedia Hello I tried twice to ring both times cut off after a long wait. Next I sent a letter. After 2 weeks I rang and a man said he will sort it and I will get an email in approx 2 days. But nothing! I have now done the only thing I can do and that is cancel my direct debit.
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Craig Blackadder
(@CraigBlackadder) reported
@virginmedia Engineer is booked in for tomorrow between 8am & 12pm but I’m now having to relocate to another location to continue with work. I have lodged a formal complaint already.
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Craig McCoy
(@Craigm_PT) reported
@virginmedia are actually THE WORST company to try and speak to to get anything resolved so glad I've left them. Been in a WhatsApp queue since 16.38 yesterday. Changed to @skytv had an issue rang them up and an engineer was at my door in literally 10 mins.
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Jane Mann
(@Marvelmann) reported
@virginmedia When you change your contract with Virgin, they send it to the email address you've not used for 2 years, you spend a stupid amount of time trying to sort it they assure you they've done it and then they send the satisfaction questionnaire to the old email address🙈
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Lee
(@armylad101) reported
@virginmedia Stay away people - And what ever you do don’t forget your password - It’s impossible to get into your account - This is just the internet that’s all. They never changed my number, and took payments on wrong day!!!
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Neale
(@nealesterio) reported
@virginmedia Ha, and now I’ve been cut off! Not sure your legal agreement will stand up to much scrutiny if you don’t provide a service to allow customers to change their package
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Alexandra James
(@ialexandrajames) reported
@virginmedia Glasgow team need some lessons on manners especially Mark in Customer Retention Absolutely appalling, rude and unacceptable behaviour
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Tom Leaman
(@tomleaman53) reported
@virginmedia my phone signal saying no signal why
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Scott badham
(@scbadham) reported
@virginmedia I don’t understand why you make it so hard to speak to a human being and every time I do get put through to human being I have to keep repeating myself and then the call drops and nobody calls back and then I have to start the whole process again please help me!!