Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

City	Problem Type	Report Time
Bristol	Internet	1 day ago
Bristol	Internet	4 days ago
Bristol	Internet	5 days ago
Bristol	TV	6 days ago
Bristol	Internet	7 days ago
Bristol	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Tina Badley (@tinabadley) reported 2 minutes ago from Bristol, England

  Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

• 
  Tiffany (@lazy__goth) reported 4 minutes ago from Bristol, England

  @virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.

• 
  Nathanial Sydenham (@NatSydenham) reported 4 minutes ago from Bathford, England

  @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

• 
  Der Shru (@DerShru) reported 5 minutes ago from Bristol, England

  @virginmedia another outage again? Fix your ****

• 
  Chloe (@chloehester) reported 6 minutes ago from Bristol, England

  Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

• 
  Rob Hurley ✈️ (@hurleyb0b) reported 7 minutes ago from Bristol, England

  Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

• 
  Sethina A Watson (@morefluids) reported 10 minutes ago from Bristol, England

  It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me

• 
  Sam&Snooper (@SamAndSnooper) reported 15 minutes ago from Bristol, England

  Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

• 
  Jonathan (@DigitalJonathan) reported 17 minutes ago from Bristol, England

  Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

• 
  Matthew Turner (@MTurnerNFL) reported 21 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  Adam Crawford (@AdzCrawford2003) reported 22 minutes ago from Bathford, England

  @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

• 
  VickyL (@VickyLorych) reported 23 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Ruth Cottingham💙 (@ruthcottz) reported 24 minutes ago from Bristol, England

  @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

• 
  Adam Crawford (@AdzCrawford2003) reported 36 minutes ago from Bathford, England

  @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

• 
  KB (@kadenbatt) reported 43 minutes ago from Warmley, England

  @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

• 
  Gill Harrison (@gillih) reported 47 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Derby Pascal (@derbypascal) reported 49 minutes ago from Bristol, England

  @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

• 
  emmainbristol (@emmainglasgow) reported 50 minutes ago from Bristol, England

  @virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now

• 
  Harry Maw (@MorefromMaw) reported 52 minutes ago from Bathford, England

  @virginmedia What do you think my problem has been this whole time? No one will answer me

• 
  Chris (@chrisandobe) reported 56 minutes ago from Kingswood, England

  @virginmedia If it's better customer service then that would be better than having to be with O2

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Bhoy Walton (@walton_bhoy) reported 7 minutes ago

  Now my Internet has completely went from being intermittent to nothing 2nd engineer visit and to quote your call operator a "more skilled engineer " this time. Apologies in my dm doesnt stop money coming my bank for a bad service. @virginmedia

• 
  jackduk (@jackduk1) reported 9 minutes ago

  @VeeVeeFreeFox The very reason I'll never use @virginmedia

• 
  Kathy Miller (@KathyMi25429227) reported 11 minutes ago

  How long outage in CR02BG please @virginmedia on hold for forever.. shocking customer service...

• 
  Gary Jackson 🇺🇦 🍻🎙📻 (@Gary_P_Jackson) reported 12 minutes ago

  @virginmedia problem with sky sports red button? Tennis matches bouncing back to main tennis feed

• 
  John Bhoy Walton (@walton_bhoy) reported 13 minutes ago

  @virginmedia I have already did the checker its every week if its a problem in the area and not someone,s individual setup in the house why cant it be fixed?

• 
  Box National (@BoxNational) reported 16 minutes ago

  Hi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia

• 
  Cailìn-deas 🇮🇪💚 (@Cailndeas260812) reported 18 minutes ago

  @nicolatallant Nicola...with your experience in investigative journalism you should be all over this! I have never heard of such widespread corruption. You know what should be done here. Do the right thing. Ask the questions.... Start with the Shilling report...or how about the fact there is NO PULSE RECORD for #MrP regarding the allegations and subsequent harrassment of #MrP. The enablement and cheek turning is disgusting. Do your job. @rtenews @virginmedia

• 
  johntleberry (@hassinator) reported 18 minutes ago

  love this. all that capitalist guff about 'the consumer is king' it's just another lie. we are marks and the tories let us get shaken down by brands. glad to see those rats at @virginmedia held to account but they should be paying compensation too.

• 
  Mont (@mont88n) reported 18 minutes ago

  @wixinho @steppaCS @virginmedia Same here, impossible to deal with on phone. Never reply to emails. Can’t even quit

• 
  Zoe Smith (@ladyspeakerz) reported 21 minutes ago

  @andyburnham PLEASE READ THIS TWEET EVERYONE. IF ANY VIRGIN MEDIA STAFF AT BAGULEY MANCHESTER CALL CENTRE WHERE I WORKED WERE RESPONSIBLE FOR SLANDERING ME / FRAMING ME. THEN HERES PROOF THAT COMPANY ARE A BUNCH OF CRUEL UNETHICAL IMMORAL SCAMMERS YOU DONT THINK IF THEY CAPABLE OF DOING THIS TO THEIR CUSTOMERS WHAT THEY CAPABLE OF DOING TO A WOMAN THEY HATE AND NO DOUBT JEALOUS OF here’s some confirmed validated real evidence NOT THEM BEING FRAMED that the staff at Virgin media call centres were all pardoned allowed to scam MILLIONS of their customers Here is proof Copied and pasted from Google please refer to articles in the press that confirm this what I’ve tweeted here If you think moral decent people do this to their customers scamming them in a cruel cold way SEEK JESUS  Virgin Media was fined a record £28 million by Ofcom in July 2026 for deliberately making it difficult for customers to cancel their contracts and switch to rival providers. Investigation Findings The regulatory investigation covered calls made between January 1, 2022, and September 11, 2024. Ofcom found that MILLIONS of customer service interactions were mishandled to prevent or delay cancellations. Specific tactics included: • Deliberately dropping or hanging up calls when customers asked to cancel. Putting callers on hold for no reason to frustrate them Excessive and unnecessary call transfers between departments. Using a two-tier retention system where only specific agents were allowed to process final cancellations. THIS LOT ARE CONFIRMED CRUEL SCAMMERS