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Virgin Media

Virgin Media Outage Report in Bath, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.

CityProblem TypeReport Time
Bristol Wi-fi 2 days ago
Bristol Total Blackout 2 days ago
Bristol Total Blackout 2 days ago
Bristol Internet 2 days ago
Bristol Internet 3 days ago
Bristol Wi-fi 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • SamOsbiston
    Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

  • burdmiester
    Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too

  • SamOsbiston
    Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • LeoNak84
    Leo Nakhimoff (@LeoNak84) reported from Bristol, England

    In the same month @virginmedia bill has doubled, the reliability has quartered. Internet at home is essentially useless & the WiFi router a clunky decoration! 2020, in a big city, and searching on Google is slower than an old dial-up modem. Usual awful customer service.

  • SToolis
    Steve (@SToolis) reported from Bristol, England

    Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband

  • CoachGeracitano
    Ben Geracitano (@CoachGeracitano) reported from Kingswood, England

    @virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.

  • SToolis
    Steve (@SToolis) reported from Bristol, England

    @virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband

  • SToolis
    Steve (@SToolis) reported from Bristol, England

    @UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬

  • PayneTito
    Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!

  • SToolis
    Steve (@SToolis) reported from Bristol, England

    @virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown

  • amooreict
    Antony Moore (@amooreict) reported from Bathford, England

    @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

  • dangerous_85
    Dave (@dangerous_85) reported from Bristol, England

    @virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!

  • tuwituwo
    Niall (@tuwituwo) reported from Bristol, England

    @virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service

  • SToolis
    Steve (@SToolis) reported from Bristol, England

    @virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown

  • jon_p_taylor
    Jon Taylor (@jon_p_taylor) reported from Bathford, England

    @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

  • LouRipley
    Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia

  • Ornsack
    Dave Brain 🧠 (@Ornsack) reported from Bristol, England

    I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_francis2
    Andy Francis (@andy_francis2) reported

    @virginmedia Yes says a problem in the area but it's been like this for months!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported

    @virginmedia The problem is I’ve still got a year left , but nothing works , hasn’t done in nearly 4 months I’m just going round in circles seriously 17 years with odd issues nothing like the last 4 months … I’ve just cancelled the direct debit with my bank

  • JonesTheLad
    JonesTheLad  (@JonesTheLad) reported

    Outside my property they have pulled up a line/cable, and spray painted “BLT” next to the cable drain. I called up Virgin Customer services, who tried to tell me that they didn’t do anything. My neighbour even confirmed that a virgin media man was “working on the wires” (2/3)

  • superflywalker
    Chris Walker (@superflywalker) reported

    @virginmedia Maybe I should charge you for 16 months of bad service and no internet.

  • ntharanee
    Nada Tharanee (@ntharanee) reported

    @virginmedia also your customer service pre recorded message says for months , “In this area there is a problem. and engineers working to fix”😬

  • spencernfranks
    Spencer Franks (@spencernfranks) reported

    @virginmedia Appreciate your quick response - I wish the emails were as quick instead of a week apart- can the Twitter team not deal with my issue? It just seems so much hassle!

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported

    @virginmedia No we haven’t , I was advised not to by someone in your call centre , I’m frustrated as I’m paying for a service I’m not getting

  • JonesTheLad
    JonesTheLad  (@JonesTheLad) reported

    @virginmedia To turn my wifi on and off (I’ve tried this more times than there are days in a month now) and to “wait and see if it sorts itself out”… we’ll it’s been nearly 48 hours and it’s still not “sorted itself out”. This is utter bull crap to be honest.

  • leegraham5
    lee graham (@leegraham5) reported

    @virginmedia @robbertbucket Virgin down in ct17 area..help

  • ntharanee
    Nada Tharanee (@ntharanee) reported

    @virginmedia last couple of weeks total outage in SM3 9 BE