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Virgin Media outages and service status in Bath, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bath, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 8:41 PM GMT+1.
  • 82% Internet (82%)
  • 12% TV (12%)
  • 6% Wi-fi (6%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, and Bath.

CityProblem TypeReport Time
Bristol Internet 7 days ago
Bristol TV 8 days ago
Bristol Internet 13 days ago
Bristol Internet 13 days ago
Bristol Internet 13 days ago
Bristol Internet 15 days ago

Nearby cities with recent reports

Bristol

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • Bristolvor
    Ivor the Vorlord (@Bristolvor) reported from Bristol, England

    @KGravil @virginmedia Service?

  • bethkorf
    Beth Ryan (@bethkorf) reported from Kingswood, England

    @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

  • xChuChux911
    Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

  • CloudHQ
    Mark Andres (@CloudHQ) reported from Bristol, England

    Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

  • RedWoodyLFC
    DavidJWood (@RedWoodyLFC) reported from Bristol, England

    @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

  • AdzCrawford2003
    Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • Superstan_92
    J Stan (@Superstan_92) reported from Bristol, England

    @virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.

  • MTurnerNFL
    Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

  • Clottedone
    Blood Claw Bob (@Clottedone) reported from Bristol, England

    Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

  • tinabadley
    Tina Badley (@tinabadley) reported from Bristol, England

    @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

  • Yippers
    Amy (@Yippers) reported from Bristol, England

    @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

  • gingermurkin
    Alexandra Powell (@gingermurkin) reported from Patchway, England

    @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

  • williamjbrown
    william brown (@williamjbrown) reported from Bristol, England

    @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

  • DigitalJonathan
    Jonathan (@DigitalJonathan) reported from Bristol, England

    Genius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.

  • gillih
    Gill Harrison (@gillih) reported from Bristol, England

    Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • 1Joshwa
    🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported from Bristol, England

    So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BarstowJenny
    Jenny Barstow (@BarstowJenny) reported

    @virginmedia no service for 32 days appointments booked but for wrong issue, every time I go in chat I get different reasons but nothing comes of it. complaints resolved with no communication with me, all I get is we are dealing with it, to say I’m fuming is an understatement

  • NovaGrudge
    Novagrudge (@NovaGrudge) reported

    hey @virginmedia 3 weeks now you have known about a intermittent problem in out area and have done nothing about it. i will be escalating my complaint to CISAS your quick enough to take our money but not fix problems

  • tessasegal
    Tessa Segal (@tessasegal) reported

    @CommunityFibre another flat in our building has had CFibre installed, technician back today. Everybody else’s @virginmedia now not working- can you advise what we can do?!

  • BooNekoVT
    BooNeko (@BooNekoVT) reported

    @virginmedia your customer support is ***

  • KellyKilner
    Kelly Kilner (@KellyKilner) reported

    @virginmedia that awful time again when I’m trying to speak to someone and get cut off. Twice …why is your service so appalling???

  • jhargie4
    john (@jhargie4) reported

    @O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer

  • BooNekoVT
    BooNeko (@BooNekoVT) reported

    @virginmedia PLEASE tell me how the issues for my WIRED internet is from my WIFI POD that i dont even have?

  • Vikk3rs146
    Mark vix (@Vikk3rs146) reported

    @virginmedia @JDFantasyPop Guess what it’ll keep going down ,you get no compensation..I left after 25 years this year .

  • jai_dee
    Jim Doran (@jai_dee) reported

    @virginmedia This is also happening on the website! It's not just an app issue.

  • MrsSophialouize
    Sophia Ravat (@MrsSophialouize) reported

    I do not have a stable connection to carry out my paid employment from home. I am having to use my phone data thanks to @lebara but having to pay an additional £10 per person as our data is quickly draining @virginmedia fix the issue i am paying for.