Virgin Media Outage Report in Bath, England
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The latest reports from users having issues in Bath come from postal codes BA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Wi-fi | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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wil
(@pieceofurheart) reported
from
Bristol, England
@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
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Matt Wells
(@Wellsylad20) reported
from
Bristol, England
not working on Sky via Virgin Media
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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Bob
(@Bob_TheBaldie) reported
from
Kingswood, England
Just had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia do you have a live chat service please.
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Alan Williams
(@AlanW101203) reported
from
Bristol, England
@virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters
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David Mason
(@Mendipcaver) reported
from
Kingswood, England
@VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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Serena Ralston
(@serena_ralston) reported
from
Bristol, England
Cooee @virginmedia anyone there? My whole street down and no info from you.
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Seamus Brennan
(@shay1808b) reported
from
Bradley Stoke, England
@virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions
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Ewan Cameron 🏴
(@ewanc1) reported
from
Bristol, England
@virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Szmidt
(@sszmidt199) reported
@virginmedia I'm quite happy with 4G thanks & my phone doesn't do 5G! No point in investing if Customers are leaving and I thought the network was actually EE's.
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Eddie O'Brien
(@eddieobrien71) reported
@virginmedia Still doesn't answer the point that the service is not fit for what it advertises...The WiFi has been an issue with Virgin for years and customers end up having to buy items to fix the know issues from Virgin
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Inside Bodymoor Heath.
(@MemoryL66809557) reported
@virginmedia Mobile are putting their airtime prices up by 11.9%, does anyone know if you can cancel before the end of your contract, like with the TV?
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SoloBassSteve 🎧 🚵🏿♀️
(@solobasssteve) reported
@virginmedia I REALLY feel sorry for the people working in customer service at @virginmedia - I can't imagine what level of vitriol they must face from people livid at this shoddy messed up system and randomly massive charges added to people's bills...
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Sam
(@Sam_Rigg1) reported
@jimbook8 @virginmedia Yeah and I'll keep on complaining until they get off their arses and fix it
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Glen Ebbrell
(@glenebb) reported
@virginmedia and that is the link that doesn't work.. Settings > DEVICE MANAGEMENT > Manage my Sky Devices
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Saroo 🇮🇶
(@saoyeah) reported
@virginmedia Hi, trying to report a bereavement on Volt package but link to the online form is broken and been going round the automated options on the phone, making a difficult task even harder. I want to speak to someone about changing the package too. Can you help please?
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Eddie O'Brien
(@eddieobrien71) reported
@virginmedia Poor way to fix an issue when already paying over £90 a month for a service that fails to deliver
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Nat
(@Nat39475015) reported
@virginmedia This has been ongoing since teh 13th no reply online not even to my complaint - I need someone to contact me back you have doubled a vulnerable customers bill for no reason and have not done what u said you would
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Dave B
(@DBill147) reported
@virginmedia I tried, I was able to resolve my original issue but not my complaint. The service manager called Ahadh said that was all that could be done and he would not give me a deadlock letter or a copy of my file with the notes. Hence the question to @CISASUK