Virgin Media

Virgin Media Outage Report in Bath, England

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The latest reports from users having issues in Bath come from postal codes BA2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 12/02/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Melksham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Wi-fi
United KingdomBristol Phone
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.

  • suzyqc7 Suzy Evans (@suzyqc7) reported from Bristol, England

    @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

  • SNewport01 Shaun (@SNewport01) reported from Kingswood, England

    @virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.

  • davina79 Davina S (@davina79) reported from Bradley Stoke, England

    Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    @virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP

  • RickLaze Rick Laze (@RickLaze) reported from Bristol, England

    @AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡

  • rimibar ɹɐqᴉɯᴉɹ (@rimibar) reported from Bristol, England

    I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response

  • mikelind2 Mike Lind 🦏 (@mikelind2) reported from Bristol, England

    @virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004

  • ScottTobin3 Scott Tobin (@ScottTobin3) reported from Bristol, England

    @virginmedia there is a problem with sky sports red button

  • DaveWilliams159 discodave (@DaveWilliams159) reported from Patchway, England

    @virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • o0_barnesy_0o C h r i s • B a r n e s (@o0_barnesy_0o) reported

    @virginmedia Done that and even though my sons bedroom says full wifi signal (furthest room from the router) his PS4 can sometimes drop out, it was getting a 6mb connection the other day and lagging when he was playing Fortnite

  • ChiBkSequels ChildrensBookSequels - Sarah Corcoran (@ChiBkSequels) reported

    Still no internet at home. Now day 8 engineer coming Thursday. It wouldn't be so bad if they acknowledged that there is a fault at our postcode. Our neighbour has no service. But they won't! #BetterConnected means better communication with your existing customers @virginmedia

  • lesley_macaulay Lesley Macaulay (@lesley_macaulay) reported

    @virginmedia Thanks for your response. I can access the Priority website via the Chrome app on my phone but the Priority app tells me to use Chrome when I try to log in as a Virgin user. There seems to be am issue with the Priority app?

  • Ronnay_B Chris Barker (@Ronnay_B) reported

    @virginmedia Yes I have done that already and says it will be fixed at 10am today. Yesterday it said it would be fixed by 6pm and obviously this didn't happen. When will the issues be resolved?

  • martcol02 Martin the Socialist (@martcol02) reported

    @virginmedia I need broadband support and can’t even login to get a number to call. From a non VM phone.

  • senisible1 MrSensible (@senisible1) reported

    @virginmedia Don’t need your service checker as I know it’s not working!!!! FML

  • olliehowe Ollie Howe (@olliehowe) reported

    @andrewdove4 @virginmedia Best of luck getting any resolution Andrew, I joined last October and my broadband/wifi is utterly pathetic, can’t get Wi-Fi while sitting in the same room as the router and forget about coverage throughout the house. ‘Have you tried a hard reboot of your hub’ is all you’ll get.

  • SimonHarvey153 Simon Harvey (@SimonHarvey153) reported

    @robertsroz @virginmedia Also a problem in WV11.

  • MR_ANGRY_UK MR ANGRY (@MR_ANGRY_UK) reported

    @Paulsmccann @SkyNews @SkyUK Virgin Media are just as bad currently paying 91.00 for their basic package

  • KLozada19 Kristine Lozada (@KLozada19) reported

    @virginmedia @virginmedia Even your call center is having an issue. They can’t hear me, but I can hear them - I’m definitely not on mute. Then I was being put on / off hold. This is terrible.