Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Trowbridge |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Tony Cox
(@coxtonycox) reported
from
Bristol, England
@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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✨Emily✨
(@emilyunicorns95) reported
from
Bathford, England
@virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@virginmedia @virginhelp so 17h with no reply wicked costumer service
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Simon H
(@Hekler21) reported
from
Westerleigh, England
@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Joanne Varney (White
(@joannevarney68) reported
from
Bristol, England
@virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Martin Parfrey
(@martinparfrey) reported
from
Kingswood, England
@virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia help please. How do o get to choose a football game on the red button? It’s not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kian
(@kian0___) reported
@virginmedia well it still has similar speed to before (most of the time) but will drop dramatically very frequently causing online games to have huge speed up lag and making downloads much slower. prior to the new box, it was slightly faster and had no issues in consistency.
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Sarah Townsend, bestselling author and copywriter
(@STEcopywriting) reported
Monday morning and my Virgin Media wifi needs rebooting. Again. It's like clockwork. Anyone else have the same problem? 🙄
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Sally Everitt-Brick
(@NuclearHumph) reported
@virginmedia Not really the happiest. Now involved @hertscc as their contractors have driven diggers & heavy plant next to the Virgin box to commence path works. You’ve got engineers on the way (fab). But a fix date of Dec14th. So there’s hope.
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kian
(@kian0___) reported
@virginmedia speed isnt the issue, the consistency of the speed is the issue. it will be fine one moment then below 1 mb/s the next.
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Sarah Cure
(@SarahCure09) reported
@virginmedia I am available to chat today - but can you please be a bit more specific as I can't devote the whole day to checking your chat (so-called) service.
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Sally Everitt-Brick
(@NuclearHumph) reported
@virginmedia Also, I know you’ve done a big internal software update this weekend (our Virgin help desk guy couldn’t submit his timesheet!), this loss of help & poor comms could have been communicated to customers far, far better.
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zach close
(@Zachclose2000) reported
@virginmedia @diyaaaxo Stop saying the same crap just get up of your *** and fix it that what people paying you for
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Chris McGregor
(@Mc6re9or) reported
@virginmedia Well yes as use put me on hold several times never stating it could be several hours before they answer again, if the device came on time on the scheduled date we wouldn’t have had this problem
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Jonathan Griffin
(@_jgriffin) reported
@virginmedia My initial complaint was logged with your #CEO office on the 8 November. I have asked for a response several times and I have had no response. #PoorCustomerService
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AmyK
(@A_KanTarJian) reported
@virginmedia HELP PLEASE no broadband for hours for the past few days keeps cutting out and have to turn on and off and reset the hub. I work from home and need this sorted ASAP. No one answers the phone or replies to your texts #sortitout