Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 12/19/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bristol and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • hurleyb0b Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, England

    Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?

  • CloudHQ Mark Andres (@CloudHQ) reported from Bristol, England

    Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

  • chrisorman Chris Orman (@chrisorman) reported from Bradley Stoke, England

    Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

  • joeh90429 Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England

    7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

  • Barnfather Owen Barnfather (@Barnfather) reported from Westbury, England

    Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

  • MButlerHart Matthew Butler-Hart (@MButlerHart) reported from Frome, England

    @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

  • amy_noony Amz (@amy_noony) reported from Bristol, England

    Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38

  • sarahmwolf74 Sarah Wolf (@sarahmwolf74) reported from Frome, England

    @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • jimajames Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • SurrealPaulT Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • williamjbrown william brown (@williamjbrown) reported from Bristol, England

    @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alexdomnatjess Alexandra Wallace (@alexdomnatjess) reported

    @virginmedia @VirginMediaCorp okay, c’mon get your act 2gether.I phoned last week to terminate acct, acknowledged then got email confirming,now you tell me you will suspend services if I don’t pay bill, u told me last bill would be 8/3 oh and your c/s is dire

  • mtbrook70 marie brook (@mtbrook70) reported

    @virginmedia Hello I tried twice to ring both times cut off after a long wait. Next I sent a letter. After 2 weeks I rang and a man said he will sort it and I will get an email in approx 2 days. But nothing! I have now done the only thing I can do and that is cancel my direct debit.

  • CraigBlackadder Craig Blackadder (@CraigBlackadder) reported

    @virginmedia Engineer is booked in for tomorrow between 8am & 12pm but I’m now having to relocate to another location to continue with work. I have lodged a formal complaint already.

  • Craigm_PT Craig McCoy (@Craigm_PT) reported

    @virginmedia are actually THE WORST company to try and speak to to get anything resolved so glad I've left them. Been in a WhatsApp queue since 16.38 yesterday. Changed to @skytv had an issue rang them up and an engineer was at my door in literally 10 mins.

  • Marvelmann Jane Mann (@Marvelmann) reported

    @virginmedia When you change your contract with Virgin, they send it to the email address you've not used for 2 years, you spend a stupid amount of time trying to sort it they assure you they've done it and then they send the satisfaction questionnaire to the old email address🙈

  • armylad101 Lee (@armylad101) reported

    @virginmedia Stay away people - And what ever you do don’t forget your password - It’s impossible to get into your account - This is just the internet that’s all. They never changed my number, and took payments on wrong day!!!

  • nealesterio Neale (@nealesterio) reported

    @virginmedia Ha, and now I’ve been cut off! Not sure your legal agreement will stand up to much scrutiny if you don’t provide a service to allow customers to change their package

  • ialexandrajames Alexandra James (@ialexandrajames) reported

    @virginmedia Glasgow team need some lessons on manners especially Mark in Customer Retention Absolutely appalling, rude and unacceptable behaviour

  • tomleaman53 Tom Leaman (@tomleaman53) reported

    @virginmedia my phone signal saying no signal why

  • scbadham Scott badham (@scbadham) reported

    @virginmedia I don’t understand why you make it so hard to speak to a human being and every time I do get put through to human being I have to keep repeating myself and then the call drops and nobody calls back and then I have to start the whole process again please help me!!