Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Alan Williams
(@AlanW101203) reported
from
Bristol, England
@virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔
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wil
(@pieceofurheart) reported
from
Bristol, England
@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
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Seamus Brennan
(@shay1808b) reported
from
Bradley Stoke, England
@virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions
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Serena Ralston
(@serena_ralston) reported
from
Bristol, England
Cooee @virginmedia anyone there? My whole street down and no info from you.
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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The Knowle Pub
(@theknowlepub) reported
from
Bristol, England
Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫
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Bob
(@Bob_TheBaldie) reported
from
Kingswood, England
Just had a random phone call from what I’m guessing is a telemarketing company on behalf of @virginmedia Offering me a deal. If it didn’t sound like a child sat in a cave , I wouldn’t have put the phone down.
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Scott Thomas
(@scottthomasss05) reported
from
Bristol, England
@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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Ewan Cameron 🏴
(@ewanc1) reported
from
Bristol, England
@virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed
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Matt Wells
(@Wellsylad20) reported
from
Bristol, England
not working on Sky via Virgin Media
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George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia do you have a live chat service please.
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Freeth
(@genius_learning) reported
@virginmedia Spoken to cust svc again - FINALLY engineer coming tomorrow. Frustrating - this could have been solved last week if anyone from VM had actually listened when I had partial service, now I have NO service at all, and I am running training all week which is my job and my business.
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Jon Carpenter
(@Jonnydcarpenter) reported
@virginmedia complaint reference C-2202211646 please can I have an update. Been over a month since you have contacted me?
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Paul Reynolds
(@Lifeiswretched) reported
Please retweet - I see @virginmedia - CEO is Lutz Schüler - is bullying & harassing lone parents of disabled children for money because they are too incompetent to get cancellation orders right or run effective customer service phoneline - others in the same boat?
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BluePhoenix
(@BluePhoenixChan) reported
@virginmedia Hello, since yesterday (28/03/2021) the internet in the West Midlands area has been very slow to where the entire internet gets disconnected when trying to load web pages like youtube, we're wondering if there is an issue with the servers we haven't been informed of?
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Carl Evans
(@Gwyndaff1974) reported
@virginmedia I have been trying to submit a support request with you all day, unsuccesfully . Please can somebody assist me with an email issue?
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Beagz
(@b3agz) reported
@virginmedia our Virgin fiber is down *again*. The connection test is just taking me through the steps and then starting over with no option to book an engineer. The website signs me out whenever I attempt to find a number to call and says I need to be signed in to contact you.
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njhendybabes
(@njhendybabes) reported
@virginmedia I appreciate this isn't your fault but @virginmedia customer service is awful. As a key worker to have your phone colleagues use the pandemic as an excuse not to get the job done is nothing less than an insult.
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Stephen Skidmore
(@steves165) reported
@bt_uk Your service is completely useless... I have now had three engineering appointments booked and the engineer has never turned up to any of them. Leaving us without a phone or our internet for weeks is completely unacceptable. Comes to something when Virgin Media are better.
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TheGame
(@fmg1965) reported
@virginmedia poor service from you. Renewed deal on 18/03 (inc Prime) This has not been renewed & after calling your customer services I now have to wait 10 working days for a code? Your error but I'm now locked out AP?
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Kate Chudleigh
(@KateChudleigh) reported
@virginmedia Can someone contact me since as soon as I say I’m cancelling and unable to take my service with me I get cut off?