Virgin Media Outage Report in Bath, England
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Conham, and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 hours ago |
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Wi-fi | 3 hours ago |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
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Internet | 11 hours ago |
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Internet | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Stuart Gallop (@creativeskg) reported from Bristol, England@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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william brown (@williamjbrown) reported from Bristol, England@O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”
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KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Sean Lewis (@brizzlesean) reported from Yate, EnglandHonestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Jonathan (@DigitalJonathan) reported from Bristol, EnglandGenius timing @virginmedia - webinar to deliver in 2 hours and now you go cold again. I’m not even surprised. Terrible company, utterly unreliable.
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Daniel Fry (@DanielFry23) reported from Filton, England@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Chris Orman (@chrisorman) reported from Bradley Stoke, England@virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running
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Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported from Bristol, England@virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.
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william brown (@williamjbrown) reported from Bristol, England@virginmedia You put the prices UP and your service we get goes DOWN. How much are you knocking OFF our bills, after all there’s compensation when your trains 15 or 30 min late.
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DavidJWood (@RedWoodyLFC) reported from Bristol, England@SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done
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Sam&Snooper (@SamAndSnooper) reported from Bristol, EnglandLooks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.
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Owen Barnfather (@Barnfather) reported from Westbury, EnglandHad terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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The Pistol from Bristol (@pistolpete303) reported from Kingswood, England@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Mark Andres (@CloudHQ) reported from Bristol, EnglandInternet outage in Bristol BS14 / BS4 @virginmedia please give a status update
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Matthew Butler-Hart (@MButlerHart) reported from Frome, England@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Der Shru (@DerShru) reported from Bristol, EnglandSaw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R
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Sethina A Watson (@morefluids) reported from Bristol, EnglandIt is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me
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James Harrison (@jamesmjharrison) reported from Bristol, England@virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aoife Ezeanolue (@AEzeanolue) reported@virginmedia hi how do I get in contact with your customer service to make a serious complaint?
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110218 (@110218_fle4gle) reported@virginmedia The complaint was raised 21st July. You asked me to respond but nowhere on your "my account" section are you able to do that. Callback required as I said initially, I have called and failed to reach a target, bit like virgin and cust service basics!!!!! Missed every time!!!!
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Fiona Baker (@Haffertee) reported@virginmedia why did you not email or tweet to say it’s down ? Lies lies lies and more kies
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Aoife Ezeanolue (@AEzeanolue) reported@virginmedia One of your employees scratched my car and drove off which was caught on dash cam. I want to make a complaint
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Rugby187 Gaming 🏴🇺🇦 (@Rugby187_Gaming) reported@virginmedia Not really... I've already spent 13+ hours on the phone to Customer Service & other departments over past 2 weeks, raised 2 written complaints & just explained it again here. If the latest team looking into it haven't fixed it by tomorrow, I'm just switching provider. Thanks tho
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Fiona Baker (@Haffertee) reportedIf you want to speak to someone who actually listens and deals with a complaint instead of giving absolute bollocks over every channel imaginable at @virginmedia call and speak to Tarannum . She knows what customer service is and should be promoted
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Jo (@Josieanna1984) reportedAfter 50mins on hold, and the lady not being able to help and hanging up on me. Can someone explain the 40% increase in my broadband bill please? @virginmedia
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Kenneth Hennessy (@hennessy2005) reported@virginmedia I called Virgin to check what is happening and they said it was rescheduled for the 25th of August. They call dropped and 2 calls later they gave me another date for 5th of September. Unfortunately as this issue has been ongoing since the 15th of July I have lost all faith
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Georgia Graham (@georgiag1991) reported@virginmedia I should be guarantees some speed when I’m paying for a service, it’s basically like burning money every month
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Fiona Baker (@Haffertee) reported@110218_fle4gle @virginmedia Don’t hold your breathe . After six days of nonsense and lies . I’ve had the issue sorted in half an hour by Tarannum in there call centre . Ask to speak to her . The social media team are a pack of liars and set up non existent web chats (not just today )