Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Frome, Trowbridge, and Westbury.

City	Problem Type	Report Time
Bristol	Internet	18 hours ago
Bristol	Internet	19 hours ago
Bristol	Internet	2 days ago
Bristol	E-mail	5 days ago
Bristol	Wi-fi	5 days ago
Bristol	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Adam Crawford (@AdzCrawford2003) reported 2 minutes ago from Bathford, England

  @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

• 
  Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported 14 minutes ago from Bristol, England

  @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

• 
  Sean Lewis (@brizzlesean) reported 16 minutes ago from Yate, England

  Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

• 
  Beth Ryan (@bethkorf) reported 20 minutes ago from Kingswood, England

  @virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors

• 
  vinnie voke (@vinnievoke) reported 23 minutes ago from Bristol, England

  @virginmedia @virginhelp so 17h with no reply wicked costumer service

• 
  🚑🌈Josh 🇪🇺👨‍⚕️ (@1Joshwa) reported 25 minutes ago from Bristol, England

  So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia

• 
  Andrea Buffery (@Andrea_Buffery) reported 26 minutes ago from Bristol, England

  @virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.

• 
  vinnie voke (@vinnievoke) reported 27 minutes ago from Bristol, England

  @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

• 
  Daniel Fry (@DanielFry23) reported 30 minutes ago from Filton, England

  @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

• 
  Chris Orman (@chrisorman) reported 30 minutes ago from Bradley Stoke, England

  @virginmedia Tried to send you a WhatsApp message but got the following message back: "Thanks for choosing to Message us today. We don’t have availability to accept any more messages for faults at the current time." Why is getting help so difficult?

• 
  Neil Cairns (@neilcairns) reported 37 minutes ago from Bristol, England

  @virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Toby Osborne (@TobyOsborne1) reported 38 minutes ago from Bristol, England

  @virginmedia As early as possible before whoever does this manages to help themselves to my money like last time

• 
  Ruth Cottingham💙 (@ruthcottz) reported 41 minutes ago from Bristol, England

  @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

• 
  Der Shru (@DerShru) reported 43 minutes ago from Bristol, England

  Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

• 
  Gill Harrison (@gillih) reported 48 minutes ago from Bristol, England

  Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

• 
  Amz (@amy_noony) reported 48 minutes ago from Bristol, England

  Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38

• 
  Miles (@Milesenberg) reported 48 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Martin Parfrey (@martinparfrey) reported 52 minutes ago from Kingswood, England

  @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

• 
  Joanne Varney (White (@joannevarney68) reported 58 minutes ago from Bristol, England

  @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

• 
  Owen Barnfather (@Barnfather) reported 59 minutes ago from Westbury, England

  Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 4 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note its very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  Chris (@Chrismtson) reported 11 minutes ago

  @Ofcom Still can’t get in contact with customer service today either via webchat and phone calls @virginmedia

• 
  Owen Luckhurst (@DoctorDisco63) reported 13 minutes ago

  @MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.

• 
  still looking (@newshound2018) reported 15 minutes ago

  Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers trying to cancel contracts Virgin Media fined after hanging up on customers

• 
  Sinai Fleary 🇬🇩🇻🇨 (@S_Fleary1) reported 15 minutes ago

  I have literally just left @virginmedia because of their poor service, constant internet outages and high bills. Let me know if we can claim compensation.

• 
  Stuart Green (@KillaScorp) reported 16 minutes ago

  Is there a company in existence with worse customer service than @virginmedia? Great product, as long as nothing goes wrong and you have to deal with someone!

• 
  Andy Rossiter (@andy_rossiter76) reported 22 minutes ago

  @virginmedia VM: We’re switching you to VOIP phone Me: oh great now more stuff to go wrong In last 3 weeks the internet has gone down 4 or 5 times for 10 - 20 minutes, how can I check the status when all you do is point to a website 🤔🙈

• 
  Amii not Amy 🇬🇾 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AmiiEvlynB) reported 25 minutes ago

  Dear @virginmedia why is my broadband keep dropping out today!! I get it’s hot but I can’t hand hot and bored!!! HELP!!!

• 
  Prab 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Prab188) reported 26 minutes ago

  Third time in the space of about 3 ish weeks that my WiFi has gone down again. Why are you so ******* dogshit @virginmedia??

• 
  Dafydd L Thomas (@thomas2279) reported 27 minutes ago

  @virginmedia My friends experiencing on and off issues with patchy service, poor reliability and ever increasing telecom bills that they are seriously considering cancelling (if they can) and going elsewhere, do better virgin, although my isp is poor as well sometimes and will consider swap