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Virgin Media outages and service status in Bath, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 10 outage signals in the last 24 hours around Bath, including 10 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 27, 12:18 AM GMT+1.
  • 43% TV (43%)
  • 35% Internet (35%)
  • 11% Wi-fi (11%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)
  • 1% E-mail (1%)

The latest reports from users having issues in Bath come from postal codes BA2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bath, Bristol, Trowbridge, Frome, Westbury, Corsham, and Conham.

CityProblem TypeReport Time
Bath TV 17 minutes ago
Bristol Wi-fi 3 hours ago
Bristol TV 4 hours ago
Bristol Internet 5 hours ago
Bristol Internet 6 hours ago
Bristol Internet 9 hours ago

Nearby cities with recent reports

Bristol

21 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • Milesenberg
    Miles (@Milesenberg) reported from Bristol, England

    @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

  • morefluids
    Sethina A Watson (@morefluids) reported from Bristol, England

    It is rubbish right now. Dropped my WiFi and couldn’t use mobile network. Service has been terrible past 3 weeks. Really bad @virginmedia #virginmedia Seems like it’s not just me

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia If it's better customer service then that would be better than having to be with O2

  • markscott
    Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia Then you will have a big problem

  • joannevarney68
    Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • chrisorman
    Chris Orman (@chrisorman) reported from Bradley Stoke, England

    Just spoken to @virginmedia customer services about red light on my hub. They GUARANTEED that the light will revert to white in the next 24 hours. Wonder what happen if their guarantee fails?

  • kadenbatt
    KB (@kadenbatt) reported from Warmley, England

    @virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing

  • xChuChux911
    Hi, call me Chu x (@xChuChux911) reported from Bristol, England

    @virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.

  • NatSydenham
    Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can

  • SamAndSnooper
    Sam&Snooper (@SamAndSnooper) reported from Bristol, England

    Looks like @virginmedia is down across the UK. The outage is so big it’s crashed their website.

  • AngelMel2017
    AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

  • sarahcliftonsc
    Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

  • creativeskg
    Stuart Gallop (@creativeskg) reported from Bristol, England

    @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

  • TobyOsborne1
    Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia As early as possible before whoever does this manages to help themselves to my money like last time

  • markscott
    Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • vinnievoke
    vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • Tofrek
    Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • DerShru
    Der Shru (@DerShru) reported from Bristol, England

    Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • expertiseontap
    Julian Wellings (@expertiseontap) reported

    @virginmedia Long time customer here (28 years). Your automated customer service line is truly awful. Now on my second iteration of the complicated menu. Had to fudge my answers to avoid going round a third time. Now on hold awaiting a real person ...⏳.

  • willywillett
    andrew willett (@willywillett) reported

    @MrBenGrant @virginmedia They are absolutely awful, after we've recently had issues i rang and arranged for an engineer to come out, guess what? They never showed up! Not even a message to say sorry or a call to apologise for the inconvenience of waiting in..😡

  • _MeJAdams
    Joseph Adams (@_MeJAdams) reported

    @virginmedia After the way I’ve been treated and the attempted price gouging and the lies from your complaints, do you think I want to renew. 20 year customer destroyed in 40 minutes. You want to talk more DM me. C-2505261109 is the complaint id if you want to talk properly

  • mozrover
    Andrew Morrison (@mozrover) reported

    @virginmedia broadband is down again in the BB5 area,when is this going to get sorted

  • ShannonGMorley
    Shannon Morley (@ShannonGMorley) reported

    @Art71Rachael @virginmedia I didn’t get a tea or coffee the other day, slowly, then quickly morphed into a murder-y snit. I now have to own yet petty little addiction (add: internet and TV). Damn you Big Cable, Big Tea, Big Coffee! 😵‍💫

  • laurenhall96x
    Lauren Brookes (@laurenhall96x) reported

    Is @O2 and @virginmedia down? My services aren't working

  • neilstitfer
    Neilio 🇬🇧 (@neilstitfer) reported

    Usual inhumane customer service from. @virginmedia : they sent a debt agency on me for an unpaid bill. I paid the bill. Virign claim not to have received the money. And they want ME to chase the debt collectors and they have charged me for missing another month (I haven't) filth

  • ScottyBoy211048
    big garry (cyborg edition) (@ScottyBoy211048) reported

    @mar3uss I CANT ******* STAND THIS VIRGIN MEDIA STUPID INTERNET ANYMORE HOLY ******* **** JUST PLAY THE ******* VIDEO @virginmedia WILL U JUST LLAY IT U ******* SUCK

  • Art71Rachael
    Rachael. - Whimsical Art 7🌞 (@Art71Rachael) reported

    @virginmedia You’ve basically told me what I’ve told you! I wanted to know what the problem is? And why it hasn’t been fixed yet! Not to check the service status which I have already done 😖😡

  • eirwenjulia
    JulieH (@eirwenjulia) reported

    @virginmedia enough is enough your system is down AGAIN 26/05/26 twice in a month, I’ve had problem after problem, I want out of my contract, the system is horrendous.