Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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william brown
(@williamjbrown) reported
from
Bristol, England
@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@virginmedia I never gave out any personal information as I knew it was a scam cus I'm with Sky. The number was 02045099664 but it was spoofed. Lady had an Indian accent and said technicians in my area had fould a fault which was affecting my computer.
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Andy Wilcox
(@AndyMWilcox) reported
from
Kingswood, England
@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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SarahellenK
(@sarahellenk1) reported
from
Westerleigh, England
@virginmedia please can someone help me. I need a number to call you on
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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emmainbristol
(@emmainglasgow) reported
from
Bristol, England
@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Fitzgerald 🇺🇦
(@Bargainhunter85) reported
@virginmedia Service update just crashes everytime. Looking forward to a refund. Not had any call back. What am I mean to do? Please @skytv ask bt to put cables down so we don’t have to live with the misery of virgin.
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Wilko
(@JWilko1983) reported
@virginmedia This is still outstanding….. no sky sports since 9/12 and complaint raised R7921598…. Still no manager phone call since I rang again on Sunday. That’s now 5 days without a service I have paid for that was incorrectly removed
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bryjs
(@bryjs) reported
@virginmedia yes but it's a week away, after 3 days of outage. I thought the Ultimate Oomph bundle had a next-day engineer ?
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x (fan account)
(@ninetysx) reported
@virginmedia I would love to be able to login but because the internet is down I can’t even get to the account page
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Ian
(@bigeee70) reported
@virginmedia Yes things are working ok, presently. Can you confirm the reason for no service early this morning ?
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Bill Gaskell
(@wmgaskell) reported
@GSpellchecker @virginmedia Had similar problem on EE. They refunded a full month's payment for both me and my partner without hesitation. 👍
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Antonia Maguire Natural Health
(@antoniamaguire) reported
@virginmedia I’ve called 0345 number on dozens of occasions and never once been put through to an actual human being. This is where all this began. A text message to The never got through about a cancellation that never happened… Trust me I’m a ******* expert on this now
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Paul Hand (Guitarthur)
(@PaulHandMusic) reported
@virginmedia 2/2 was told in complaint reply that they are pulling cables through and it would be fulfilled on 12/12. Then received automated text saying it’s new date will be 26/1/23. #so 3 months later!! Is that acceptable? No TV or broadband service for 2 months already, Christmas ruined
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Ricky Asher
(@asher_ricky) reported
@VirginMediaIE How do I find out if moving houses will be a 'plug n play' with my internet solution from Virgin Media? I have logged the move, received confirmation & address changed (although only move next week). Nothing more from your support to explain how?
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Paul Hand (Guitarthur)
(@PaulHandMusic) reported
@virginmedia Hi, after my complaint I’ve found out there is delay in getting outside work completed and to be fair I don’t believe a word I’m being told, loosing patience fe now and having to chase you up all the time. Terrible customer call centre experience 1/2