Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

City	Problem Type	Report Time
Bristol	Internet	7 hours ago
Bristol	Internet	9 hours ago
Bristol	E-mail	15 hours ago
Bristol	Phone	15 hours ago
Bristol	Internet	1 day ago
Trowbridge	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Harry Maw (@MorefromMaw) reported 2 minutes ago from Bathford, England

  I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

• 
  Gareth Balmer (@garethbalmer) reported 13 minutes ago from Bristol, England

  @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

• 
  VickyL (@VickyLorych) reported 16 minutes ago from Bristol, England

  @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

• 
  Neil Cairns (@neilcairns) reported 18 minutes ago from Bristol, England

  @virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  Toby Osborne (@TobyOsborne1) reported 22 minutes ago from Bristol, England

  @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

• 
  DavidJWood (@RedWoodyLFC) reported 24 minutes ago from Bristol, England

  @SteTinsley @virginmedia Mind you its been up and down like a ****** draws all day Got very little work done

• 
  Enzo Faulhaber (@enzo_faulhaber) reported 25 minutes ago from Yate, England

  @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

• 
  James Harrison (@jamesmjharrison) reported 31 minutes ago from Bristol, England

  @virginmedia I can’t use a different browser as I have to use my phone’s 5G as the internet down…

• 
  Tina Badley (@tinabadley) reported 32 minutes ago from Bristol, England

  Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.

• 
  Alex (@0JTheJuice) reported 32 minutes ago from Bristol, England

  @virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.

• 
  Neil Cairns (@neilcairns) reported 42 minutes ago from Bristol, England

  @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

• 
  Sam 🏴‍☠️ (@BRFCSamuel) reported 43 minutes ago from Kingswood, England

  .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

• 
  Amy (@Yippers) reported 47 minutes ago from Bristol, England

  @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

• 
  Neil Cairns (@neilcairns) reported 53 minutes ago from Bristol, England

  @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

• 
  Alexandra Powell (@gingermurkin) reported 54 minutes ago from Patchway, England

  @virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??

• 
  DavidJWood (@RedWoodyLFC) reported 54 minutes ago from Bristol, England

  @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

• 
  Jon Wort 🇺🇦 (@Tofrek) reported 56 minutes ago from Chippenham, England

  @virginmedia @wiltscouncil The gift that keeps on giving. I had a call from James, who advised that because I was not a Virgin customer they could not compensate me and could do nothing with my complaint. However, if I found a neighbour and got them to complain I could get compensation through them!

• 
  Jim James 🇺🇦 (@jimajames) reported 58 minutes ago from Trowbridge, England

  @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

• 
  Tina Badley (@tinabadley) reported 60 minutes ago from Bristol, England

  @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

• 
  AngelMelSelector (@AngelMel2017) reported 60 minutes ago from Bristol, England

  @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kilsally Redux (@Kilsally_Redux) reported 1 minute ago

  Virgin Media O2 is gearing up to provide wholesale access to its network to challenge the dominance of BT. But it said Openreach was seeking to “choke” off competition before it had truly begun by luring third party companies away.

• 
  Claire Shaw (@clairebaigent) reported 4 minutes ago

  @virginmedia I will not be sending you a private message because despite repeated calls over the past 2 years you have done nothing to help or sort it out. You’re currently charging a 90 yr old man £160 for services he doesn’t use, so please don’t patronise me.

• 
  C Rouchelle 🇪🇺 (@Rouchelle_C) reported 6 minutes ago

  I've been a virgin media customer for a couple of days and already had terrible customer service lol

• 
  Dougie Thomson (@Degener76) reported 7 minutes ago

  @Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media

• 
  Shaun McCarthy (@shaunmc1consult) reported 8 minutes ago

  @weyland76 @virginmedia They 100% need to invest in the air conditioning at the exchanges, as soon as it gets hot outside the internet goes down literally every day

• 
  citizen_first (@citizen_first25) reported 8 minutes ago

  @virginmedia why have you got rid of Channel 150 that's TV does a price go down on my subscription ? As this is one of the channels, I watch every day very disappointed

• 
  estevén (@superpaddiepads) reported 10 minutes ago

  @LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.

• 
  Ashen (@Ashen33vr) reported 15 minutes ago

  @caulmick @Kerrytara Why are RTE, Virgin Media and Irish Times not reporting on this? Isn’t this a big news story? Shouldn’t the tax funded media be reporting on issues like this!?

• 
  James Durrant (@je_durrant) reported 17 minutes ago

  @virginmedia Im afraid I’ve have more confidence if 1. You got my name right, 2. If neighbours 3 doors down, also with you, had also lost service, and 3. As an O2 customer, I could get a half decent reception

• 
  EternalJay (@TheEternalJay) reported 20 minutes ago

  @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.