Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bath come from postal codes BA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Rajnish Razdan
(@RajnishRazdan) reported
from
Bristol, England
@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
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J Stan
(@Superstan_92) reported
from
Bristol, England
@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
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🚑🌈Josh 🇪🇺👨⚕️
(@1Joshwa) reported
from
Bristol, England
So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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Mark Round
(@Fingers247) reported
from
Bristol, England
@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!
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Alexandra Powell
(@gingermurkin) reported
from
Patchway, England
@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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Tina Badley
(@tinabadley) reported
from
Bristol, England
Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Trevor Whiteman
(@nongrockle) reported
from
Bristol, England
@JuanaWhiteman @virginmedia Zero customer service
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Alex
(@0JTheJuice) reported
from
Bristol, England
@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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BinaryFunction
(@Binaryfunction) reported
@virginmedia Customers having issues when using a VPN over a Virgin connection is not on your script and therefore you have no idea what to advise. I advise you raise this as a P1 incident to your Level 3 engineers immediately please.
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Stanly Thomas
(@tsj06) reported
@virginmedia another day of internet issues working from home. Is it your network or is it my modem? Can i get a new modem?
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
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Alternative Fecks
(@RIDESURFCOFFEE) reported
@virginmedia Can you please tell me where I can log a complaint on your rather unhelpful website please. I do not want to be paying this much for intermittent service.
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philip
(@philip49409275) reported
@virginmedia are you having trouble with the virgin mobile website looking getting a phone with you i get as far as adding to basket and i am getting secured connection failed
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sean leek
(@seanleek) reported
@virginmedia can send an engineer in an emergency to our neighbour as the socket isn’t straight on the wall.... but can’t send one to activate services. There are 2 vans in my street now why do we need to wait until 24th when hardware already in house?
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GIBBO
(@ONLYONEGIBBO) reported
@virginmedia After 2 hours on the phone to @SkyUK they told me they would call me back as it’s an issue with them, you and @OpenreachHelp - they didn’t ring me back
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😾
(@baltrouxa) reported
@virginmedia hi how do i cancel an order???
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Ellie
(@Egssssssss) reported
@virginmedia Internet has gone down several times this week. You keep forcing me to go into the office during a pandemic because you're failing to provide the service I'm paying for. Service status says it won't be fixed until tomorrow. Broke today, broke yesterday and broke the days before.
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Alternative Fecks
(@RIDESURFCOFFEE) reported
@virginmedia Yep tried the steps on your website. Again it's gone down this morning just now. Seems to be around this time each day. This is a fibre connection right into the property. BT copper cable was slower yes but never this inconsistent with connection!