Virgin Media outages and service status in Bath, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bath, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- Internet (79%)
- TV (14%)
- Wi-fi (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol
|
Internet | 10 days ago |
|
Bristol
|
TV | 11 days ago |
|
Bristol
|
Internet | 15 days ago |
|
Bristol
|
Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
-
Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@virginmedia it’s amazing isn’t it - you never pick up calls or cut me off so I go to your site to change my package as you’re charging me for things I don’t have and amazingly your live chat button doesn’t work either.
-
Chris (@chrisandobe) reported from Kingswood, England@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
-
Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
-
Simon H (@Hekler21) reported from Westerleigh, England@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
-
emmainbristol (@emmainglasgow) reported from Bristol, England@virginmedia what's the deal, my box hasn't worked for 2 days??? This is the 3rd technical problem lasting more than 2 days that I've had this year. This is ridiculous now
-
Toby Osborne (@TobyOsborne1) reported from Bristol, England@virginmedia My account has been compromised so I can’t sign in to join?
-
KB (@kadenbatt) reported from Warmley, England@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
-
Gareth Balmer (@garethbalmer) reported from Bristol, England@virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd
-
Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
-
J Stan (@Superstan_92) reported from Bristol, England@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
-
Andy Wilcox (@AndyMWilcox) reported from Kingswood, England@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
-
Miles (@Milesenberg) reported from Bristol, England@virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.
-
Mark Scott (@markscott) reported from Trowbridge, England@virginmedia Then you will have a big problem
-
Mark Round (@Fingers247) reported from Bristol, England@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
-
AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
-
Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
-
Mark Scott (@markscott) reported from Melksham, England@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
-
Chris (@chrisandobe) reported from Kingswood, England@virginmedia That's a shame. Virgin SIM card was so much better and better customer service. I will probably change to a different phone network as soon as I can
-
Derby Pascal (@derbypascal) reported from Bristol, England@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
-
Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
BooNeko (@BooNekoVT) reported@virginmedia PLEASE tell me how the issues for my WIRED internet is from my WIFI POD that i dont even have?
-
R (@Rah333m111) reported@O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!
-
Stephen Maddock (@stephenm68) reported@alan_reddish @virginmedia Day 34 here. And no proper answers such as whether any engineers have actually been out to try to fix things. Just stock answers from the @virginmedia script.
-
John 🏴🇬🇧 (@John_Of_Eng) reported@virginmedia your app and customer service are absolutely dreadful. I only want to change a direct debit date for Christs sake.
-
Seren 7 (@Seren_7) reported@virginmedia your online chat to us hasn’t worked for over 6 weeks. I have only been able to cancel today after being on a 1 hour call. Please advise when my account will be credited?
-
Virgin Media News (@VirginMediaNews) reportedA man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses. More on Virgin Media PLAY.
-
Truthwillsetyoufree (@Truthwills26171) reported@RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!
-
Paul Rich (@PaulRic59799558) reported@CheekyVic @virginmedia There all the same I’m afraid I’m with talk talk iv had so many problems with my internet speed iv given up
-
Blake Plastering® (@BlakePlastering) reported@virginmedia Please help: Tell me why bill 25th July 2026-26th August bill Cycle was billed at £79.34. My subscription is £52.95. Does this mean you charged me penalty Fees or other charges at cost total £26.39 / is this fee representative at x 1 month bill cycle or other? Why?
-
Andy Cave (@Andycave) reported@virginmedia @virginmedia And how am I supposed to check that link with my Internet still down?