Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Roaster323 @virginmedia FaceTime and WhatsApp are over 4G or WiFi anyway. This is for normal calls/texts when you don’t have any signal. I built my office with insulated floors/roof/walls which means it’s terrible for signal due to foil used on the insulation so at least this will resolve that issue
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Ayrtek Cricket
(@AyrtekCricket) reported
from
Bristol, England
@Ciaransworld @Roaster323 @virginmedia Yep that’s what I’ve got in the office as I’ve got a separate WiFi network in here set-up. It’s not the WiFi strength more the lack of phone signal I get in here!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia Thanks for nothing!! There isn't anything on sky sports so I rang up to remove it and they can't as the price goes up. What a load of shite!!!!!! And cheers for never replying to my tweets
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Dave Brain 🧠
(@Ornsack) reported
from
Bristol, England
I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
I don't need your help anyway @virginmedia wasteman...
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UNEMPLOYED AUB🇲🇼🇬🇧
(@BlackMayan) reported
from
Kingswood, England
@notsolittlezee @virginmedia They never respond.. They are exhausting. Me and them are in a toxic relationship I swear. Hard to walk away and yet I keep being abused.
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS
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sarah bush
(@xcbushy) reported
from
Bristol, England
@virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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Karle Burford
(@karleburford) reported
from
Bristol, England
@virginmedia Too late for that. My opinion is set. Awful service and a pain.
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Greg Dawes
(@GregDawes38) reported
from
Patchway, England
@virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 🤣 if only this could be believed. Service is no different than any prior month - stop using the current situation to excuse Virgin’s continuous shortcomings it assumes customers are somewhat mentally incapacitated
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Alison Newnham
(@Allypally52) reported
from
Bristol, England
@virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan 'leaf’ Plant
(@1eaf__) reported
@virginmedia Hi, this was solved around 9.15am, it looked like it was AWS-based sites but only had issues reported for you as a provider.
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Nikki Rankin (McFarlane)
(@nikki_level27) reported
@virginmedia Since the "upgrade" I havent been able to connect to WiFi upstairs in my small house. So I hoped the app would help but it can't connect to the superhub from upstairs either. Speeds are terrible all of a sudden. Rebooting and resetting router not helping.
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DEADLIFE
(@deadlifecorps) reported
@virginmedia router is down, no connection at all. Haven’t for over an hour. What’s going on?
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Onearmedjohn
(@onearmedjohn) reported
@virginmedia So out of the £130 a month I pay you, you don’t consider that should provide a call centre and fault resolving process that actually identifies and solves long term problems and that I should have to chase round asking questions on forums? Excellent.
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John Knight
(@WorldofKnight) reported
@virginmedia No. I've given up - I don't have wifi and no one can tell me when I will from @VodafoneUK or why I am paying for disconnected service from @virginmedia
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Linda Moran
(@LindiLou67) reported
@virginmedia when is the best time to call? I’m moving & want to cancel my account & seem to perpetually on hold! Why can’t I cancel online? Grrrr! Like moving isn’t stressful enough! 🤨
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El
(@El78790319) reported
@WaynePBarrow @virginmedia Could I ask please @WaynePBarrow is your find my friends down as well? Mine went down as soon as iMessage did
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scottbcomedyuk
(@scottbcomedyuk) reported
@virginmedia No problem. It’s only an inconvenience if you take days to resolve it. But hopefully it’ll be done soon.
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Bekah .
(@beks___x) reported
Kmt little bit of wind and rain and Virgin Media wifi is down. Useless provider
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ᴊᴏᴅᴇᴄɪ
(@thejoshuajoseph) reported
@virginmedia keep checking your page regarding service being down in SW16 since yesterday and it went from an engineer fixing the problem to an engineer is on the way and the estimated time keeps increasing. I'm not happy.