Virgin Media Outage Report in Bath, England
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The latest reports from users having issues in Bath come from postal codes BA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
@virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.
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Davina S
(@davina79) reported
from
Bradley Stoke, England
Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative
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Shaun
(@SNewport01) reported
from
Kingswood, England
@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
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Scott Tobin
(@ScottTobin3) reported
from
Bristol, England
@virginmedia there is a problem with sky sports red button
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004
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discodave
(@DaveWilliams159) reported
from
Patchway, England
@virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response
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Bob Krysiak
(@bobktheking) reported
from
Bristol, England
@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul J. Winfield
(@PaulWinfield17) reported
@virginmedia @vmbusinesshelp I am sick of talking to you guys today. Support has been appalling
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αη∂у яυ∂gє
(@IamSpexdotcom) reported
@virginmedia Can we change the Phone / Broadband / TV package to exclude mobile and I can go elsewhere to get a mobile contract … The wife has a poorly mother and can’t contact her, or Mother contact wife in an emergency! 3/3
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WorldWideChels
(@WorldWideCheIs) reported
2023 is all about saving costs during this difficult time in the UK as the people in charge are the worst. Cancelled Virgin Media packages, found Community Fibre fixed 2 years £18 a month Uploads videos on Chelsea YouTube within 3 minutes, thats including processing HD. Unreal.
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Reema
(@reems_q) reported
@virginmedia @virginmedia customer service keeps hanging up....no call backs...unable to make call as internet not working #shitservice #shitcompany #shiteverythingaboutvirginmedia
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Julie H&M
(@Yolie_26) reported
@virginmedia hello. Is there an ongoing outage in Glasgow? I haven't had any Internet (fibre)since 3.30pm today. Switched multiple times on and off the router, no change. Thanks.
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ollygator smudge Ailbhe Ni hEimhin
(@ollygatorsmudge) reported
@virginmedia your customer service is like your broadband and TV service, atrocious! I'm currently looking at other providers, can't wait to end the contract with you.
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JAY - The Cryptic Conjurer🏂
(@xJAYAMI) reported
Seems like Virgin Media has an issue in the area causing unstable uploads/downloads with an ETA fix of 31st of Jan. Great!
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eve lee
(@evemarielee) reported
@virginmedia Having issues with my internet what can I do about it? TV keeps losing connection, my phone won’t connect to the WiFi and there is no WiFi upstairs in the house. Only recently had it installed and I’m really dissatisfied with the connection
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danielle richards
(@ms_arsenal1988) reported
@virginmedia Yes I’ve done all the necessary and usual steps like always no specific issue with your overall service as I can use Wi-Fi on my phone but the pods weren’t connecting to the hub, did all the normal unplugging and leaving everything off etc and waiting Then reconnecting
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julie miller
(@juls256) reported
@virginmedia This is the third time in a few weeks.caysing problem for home security system too