Virgin Media

Virgin Media Outage Report in Bath, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 03/24/2026 12:00

March 24: Problems at Virgin Media

Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol TV
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • CharHodkin Charlotte Hodkin (@CharHodkin) reported from Bristol, England

    @virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.

  • shaner1989 Shane Richardson (@shaner1989) reported from Bristol, England

    @vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    @Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison

  • mattyribbo Matt Ribbins (@mattyribbo) reported from Filton, England

    @virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.

  • chrisandobe Chris (@chrisandobe) reported from Bristol, England

    @virginmedia please get the mobile signal better in fishponds Bristol

  • ScottTobin3 Scott Tobin (@ScottTobin3) reported from Bristol, England

    @virginmedia there is a problem with sky sports red button

  • charleebliss_ CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England

    @virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless

  • chefwonderwebb nick webb (@chefwonderwebb) reported from Bristol, England

    @virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.

  • suzyqc7 Suzy Evans (@suzyqc7) reported from Bristol, England

    @virginmedia we've got ongoing issues with tv and broadband in BS7. Please sort it out. Loosing count of how many times this has happened over the last few months.

  • JimEBallantyne James E Ballantyne (@JimEBallantyne) reported from Bristol, England

    After another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike

  • hisotalus Hannimal 🇪🇺🇬🇧🏳️‍🌈 (@hisotalus) reported from Bristol, England

    On top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly

  • LouRipley Louise Ripley (@LouRipley) reported from Kingswood, England

    @virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • PayneTito Tito Payne (@PayneTito) reported from Bristol, England

    @virginmedia what’s going on with the service In the BS3 postcode area. I have no internet!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • theDM96 Alex Ander (@theDM96) reported

    @virginmedia only getting WiFi speeds of 16mbs, when I pay for 350mbs. Help!!

  • KingVloqd Vlad🥱 (@KingVloqd) reported

    @virginmedia Fix your Internet

  • Trickeytree Andy Evans (@Trickeytree) reported

    @virginmedia @JaynePDunn This response from an internet provider to a customer with connection issues advising them to check their status on line, priceless 😱

  • RobSmit12639238 Tech Man (@RobSmit12639238) reported

    @simonmayo @virginmedia I thnk I went through Cancellations as at a non reduced price I would cancel. Im just a Fibre Cust.

  • purvi673 purvi chauhan (@purvi673) reported

    @virginmedia Your service checker page says there isn’t a problem. But I have no broadband connection!!! This has been going on for 2 weeks now!! I pay for broadband connection for 24hours a day not 4 or 5 hours a day!!

  • LangtonBeth Beth Langton-Clarke (@LangtonBeth) reported

    @simonmayo @virginmedia Tell them you want to cancel. They'll call you

  • 1BradleyRussell Bradley Russell (@1BradleyRussell) reported

    @virginmedia Hi, could I get a freephone number or DM you about an ongoing issue? I’m a tenant who doesn’t have access to specific account info and that keeps being an issue when I try to contact you

  • Canterburybel Kim (@Canterburybel) reported

    @simonmayo @virginmedia It’s possible if you hang on the phone, have your meals brought to you, a pillow and blanket…and a bucket …nearby.

  • cass19may Cassandra Mayer (@cass19may) reported

    @virginmedia So now would be the moment to come clean, answer my questions and tell me what's really happening. I've spent hours and days on your text, online and phone customer service, as well as here without a single straight response. Just sent in endless circles.

  • woolyw0 🤪 (@woolyw0) reported

    @simonmayo @virginmedia You think they are bad Try the DVLA Totally impossible!