Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Bath come from postal codes BA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Frome and Trowbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
TV | |
| Bath |
Internet | |
| Bristol |
Internet | |
| Frome |
TV | |
| Trowbridge |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
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Enzo Faulhaber
(@enzo_faulhaber) reported
from
Yate, England
@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
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vinnie voke
(@vinnievoke) reported
from
Bristol, England
@virginmedia @virginhelp so 17h with no reply wicked costumer service
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Martin Parfrey
(@martinparfrey) reported
from
Kingswood, England
@virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia My account has been compromised so I can’t sign in to join?
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia The service checker just says its down but doesn't tell me what's going on.
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Tony Cox
(@coxtonycox) reported
from
Bristol, England
@virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.
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Simon H
(@Hekler21) reported
from
Westerleigh, England
@virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles
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Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
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Sarah
(@sarahcliftonsc) reported
from
Kingswood, England
@virginmedia help please. How do o get to choose a football game on the red button? It’s not working.
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Joanne Varney (White
(@joannevarney68) reported
from
Bristol, England
@virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Haley
(@gill_haley33) reported
from
Witney, England
@virginmedia It seems a little expensive and I was hoping for a reduction as being a pensioner and a customer of Virgin long before it was Virgin, namely. Comtel back.on the day.
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sukiimahal ➐
(@sukiimahalV2) reported
@p_ornstar619 @80BUCKY @virginmedia ur wifi has not been satisfactory for this customer, please address the issue
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karl rushton
(@Karlculese) reported
@virginmedia @virginhelp I’ve also had a lot of issues with my hub 3 and was wondering about upgrading to hub 4
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Paul Webster
(@Goonerwebbo) reported
@taraevans @virginmedia @TheSun Of course no problem.
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Josie Knight
(@josie_charlie) reported
@virginmedia Today, yesterday, the day before. We spent 4 hours on Sunday trying to speak to someone. 5 hours on hold for the tech chat service. We then tested to see how quick you respond if we want to sign up as a new customer and we were answered within minutes! What can we do???
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iBLaCKOuTz xX 🇬🇧 #nVn
(@DannnFTW) reported
@KrisLuckPhoto @virginmedia I brought a gaming router and used my virgin router as a modem and still the same issues👎
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Matt Taylor
(@Fatty_Matty_34) reported
@virginmedia been treated so appallingly as a customer from any company
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Gaybriel
(@XereiManjericao) reported
Hey @virginmedia , just wanted to know why my internet has been going down every 5 minutes for the past 3 days, I have been using my data to do exams and lectures, thank you very much
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Matt Taylor
(@Fatty_Matty_34) reported
@virginmedia Phoned twice for my details to register my account, as I took out 2 lines and wanted to make sure data cap was on. As it’s my children that I got them for and don’t want them to go over the set monthly amount. So, first phone call she was extremely rude I told her I don’t have a
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Hiral Bhanushali
(@hiral2014) reported
@virginmedia There is a serious lack of leadership in fixing the issues. I am sorry to include @richardbranson in this message. There has been a zero support from the team and they are blaming me because they cannot get things right.