Virgin Media Outage Report in Bath, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Mike Lind 🦏
(@mikelind2) reported
from
Bristol, England
@virginmedia - your pathetic service continues. Please get your customer service team to respond to my complaint URGENTLY. 706480004
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
@virginmedia right now I'm super frustrated. (1) You sent me a TV box that is really poor quality. (2) I call to change it, telling them I would consiser upgrade. (continued...)
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia Looking at other complaints on twitter you really need to invest money in your systems and customer service. Absolutely shambolic.
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Bob Krysiak
(@bobktheking) reported
from
Bristol, England
@virginmedia I have had a terrible experience with Roshan technical support at virgin media. After reporting a fault with my WIFI network three times, he put the phone down on me. These technical support people are arrogant rude and not helpful at all!
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@AliReg @virginmedia They're terrible they hung up on me after an hour of waiting and bring transfers!! Looking on Twitter it seems to be normal practice for them 😡
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia P.s please don't say do it via the app because your app states the signal is fine in the room in question when that's not the case.
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Shaun
(@SNewport01) reported
from
Kingswood, England
@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
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discodave
(@DaveWilliams159) reported
from
Patchway, England
@virginmedia had the phone disconnected on me 4 times already this morning trying to speak to your complaints team for over 2 hours today!! Shocking service 😡
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ɹɐqᴉɯᴉɹ
(@rimibar) reported
from
Bristol, England
I ask to speak to a Manager, you put me straight through to a line that says it's now closed, call back tomorrow. That's 32 minutes of my life wasted. Bad service, badly trained call centre staff, not happy @virginmedia
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PASTOR WILL🇲🇼🇬🇧
(@BlackMayan) reported
from
Keynsham, England
Or @virginmedia just being shit as usual.
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
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oliver kendall
(@olikend) reported
from
Bristol, England
@virginmedia Thanks the router was out next to the tv by the outside wall, so we’ve never been able to use the WiFi in other parts of the house. It really only works well in that room.
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Davina S
(@davina79) reported
from
Bradley Stoke, England
Argh #virginmedia - your WiFi/broadband has been awful for days! Not great when you’re working from home and can’t connect. We pay a fortune for this! #notgoodenough
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia are USELESS. Why do your agents always hang up on your customers this isn't the first time it's happened!!!! Please DM and arrange a call back ASAP
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can receive the booster free of charge your colleague confirmed this before putting me on hold and hanging up on his return. Your app is useless so when I test the internet connection on your app it says my signal is fine in one of my rooms when that's not the case.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.
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Scott Tobin
(@ScottTobin3) reported
from
Bristol, England
@virginmedia there is a problem with sky sports red button
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Rick Laze
(@RickLaze) reported
from
Bristol, England
@virginmedia I can dm you my account details and you can send the booster out. WTH am I paying £100 a month for such mediocre service. It's not the first time one of your agents has hung up either.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Olly Crowd
(@CrowdOlly) reported
@virginmedia Why? They promised it would be fixed by Friday. why would I waste my time again? Over 2 months with crap Internet and over a month of no TV. Why am I paying for this rubbish? I take it this is normal for @virginmediaI would have expected 2 be contacted explaining what is going on
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Tim Hall
(@guitartim) reported
@virginmedia Service status page now ok. Link I was texted for the specific issue still not working. Service status page says there’s no problem with broadband here. Calling 151 says you know about “intermittent” bb problem. So that’s inconsistent. And it’s not intermittent - down for hrs 1/2
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Marlon Petroman
(@lotofacildomarl) reported
@CarolePaton @virginmedia Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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Snow
(@Lookinupatstars) reported
@NadineDorries @virginmedia @O2 Free roaming used to be our right under EU legislation. Now it’s down to the discretion of mobile companies. How is this ‘taking back control’? Only 2 are doing it as a marketing trick: it won’t last. This country can’t afford the Tories.
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Rob
(@jrobjones6) reported
@NadineDorries @virginmedia @O2 How truly stupid are you ?
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Lord Jefferies of Wansley Manor🌎👮♂️📞📦
(@doctordeej) reported
@NadineDorries @virginmedia @O2 OMG. How utterly ill-informed and stupid can one MP be?
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Toby 🇪🇺 🇬🇧 🏴 🏳️🌈
(@tobybmth) reported
@NadineDorries @virginmedia @O2 European Union roaming is a regulation not a law so it is upto member state to decide on it. So clearly UK failed to put this regulation on network operators so jumping on to say that EU didn't agree is a lie. Anyway you claimed channel 4 is public funded so not surprised..
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Dean McKeown
(@DeanMcKeown) reported
@virginmedia On hold now for over an hour trying to cancel and leave. An hour!
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Anil K
(@Anil_K09) reported
@virginmedia Would you like a new customer? After 14 years of service to @skytv, no effort was made to retain me. I'm sure your customer service and retention skills are much superior #NotGoodEnough
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Tim Hall
(@guitartim) reported
@virginmedia 1. Calling 151 means you already have my exact account information. That ought to be accurate. Not, as you suggest, possibly reporting issues that don’t affect me. 2. Past experience is that 151 and service page can be inconsistent - and 151 ends up being correct every time (1/2)