Virgin Media

Virgin Media Outage Report in Bath, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bath, England 02/26/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol and Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Total Blackout
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄

  • coxtonycox Tony Cox (@coxtonycox) reported from Bristol, England

    @virginmedia stop emailing and texting me every day threatening to fine me £100 for the non return of your equipment. On 23 August I booked for one of your engineers to collect it on 13 September. This poor customer service is one of the reasons I left Virgin after 10+ years.

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint

  • martinparfrey Martin Parfrey (@martinparfrey) reported from Kingswood, England

    @virginmedia, your customer support is shocking. Any chance I could speak to a human being not a BOT? Even when I tried to complain, you cut me off!

  • VickyLorych VickyL (@VickyLorych) reported from Bristol, England

    @virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩

  • Hekler21 Simon H (@Hekler21) reported from Westerleigh, England

    @virginmedia hardly a great start as new customer!! Moving house and ordered a new box for moving day, but now won’t be delivered there for over 2 weeks!! #shambles

  • sarahcliftonsc Sarah (@sarahcliftonsc) reported from Kingswood, England

    @virginmedia help please. How do o get to choose a football game on the red button? It’s not working.

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @virginmedia @virginhelp so 17h with no reply wicked costumer service

  • tinabadley Tina Badley (@tinabadley) reported from Bristol, England

    @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

  • vinnievoke vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

  • joannevarney68 Joanne Varney (White (@joannevarney68) reported from Bristol, England

    @virginmedia All checks done, says to check back in 22 hours 😲 if still a issue book a engineer

  • TobyOsborne1 Toby Osborne (@TobyOsborne1) reported from Bristol, England

    @virginmedia My account has been compromised so I can’t sign in to join?

  • enzo_faulhaber Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England

    @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

  • markscott Mark Scott (@markscott) reported from Melksham, England

    @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

  • derbypascal Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia The service checker just says its down but doesn't tell me what's going on.

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥

  • AngelMel2017 AngelMelSelector (@AngelMel2017) reported from Bristol, England

    @virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks

  • emilyunicorns95 ✨Emily✨ (@emilyunicorns95) reported from Bathford, England

    @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

  • burdmiester Paul Burdon (@burdmiester) reported from Kingswood, England

    @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TobyJasper1 Toby Jasper (@TobyJasper1) reported

    @virginmedia Still haven’t got a secure way of resolving a technical problem with your service. A very expensive product with very poor backup!

  • chloelizbailey chloe bailey (@chloelizbailey) reported

    @virginmedia The internet is totally down. The sales person knew nothing about my account, kept loosing her place in the script and then tried to pressure me into taking a new contract today. She also said I couldn’t get the quote in an email. She also said I could only get 1 wifi booster but

  • JLeadbeatter Jamie Leadbeatter (@JLeadbeatter) reported

    Working from home and interest has gone down… c’mon @virginmedia - is it just meeee!!??

  • stuartc97127196 stuart cooper (@stuartc97127196) reported

    @virginmedia is anyone else having trouble with Wi Fi my Android iPad keeps randomly disconnecting at different times even though I'm connected I live in the Glasgow area.

  • Onoitsthatguy Onoitshim (@Onoitsthatguy) reported

    @virginmedia Internets down again this month, had so many troubles recently with virgin and now this happening on Halloween night? Unacceptable, you expect to get a service you pay for, instead it seems like we are paying for the "engineers" to come sit on there *** whenever there's a problem

  • MamaChick1 Lisa Meyers (@MamaChick1) reported

    @virginmedia And how am I supposed to do that if there are wifi issues? It’s in an out of connection

  • spencernfranks Spencer Franks (@spencernfranks) reported

    @virginmedia I renewed contract I wanted same as before. Internet was very slow+ I kept getting texts+ jiffy bags to return my equipment?my contract had taken away WiFi booster pods from the network (3 pods had been sent to me originally by the executive team as wifi was so bad in my home)

  • BazaarRide Blaketown (@BazaarRide) reported

    @virginmedia The ethernet ports intermittently fail on the router you provided, and have since day one. I have been through all the troubleshooting steps, both before calling (using forums & your support pages), and then again on the phone with your support staff.

  • Marchm3nt Geoff (@Marchm3nt) reported

    @virginmedia Ps - your complaints team issued a laughable response to C-301022169 - it bears no relation to the actual complaint received. Full details being passed to the Ombudsman this week.

  • The_ToxicPanda Mike (@The_ToxicPanda) reported

    @virginmedia It's the hub4 I have the connect app and done all the jazz too. I'm on the gig package and believe I should have the hub 5 as that is specced to support wifi 6 and can actually get gigabit over wifi.