Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Corsham, Bath, and Conham.

City	Problem Type	Report Time
Bristol	Phone	2 days ago
Bristol	Phone	3 days ago
Bristol	Internet	3 days ago
Bristol	Wi-fi	4 days ago
Bristol	Internet	4 days ago
Trowbridge	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Neil Cairns (@neilcairns) reported 2 minutes ago from Bristol, England

  @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

• 
  Toby Osborne (@TobyOsborne1) reported 6 minutes ago from Bristol, England

  @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

• 
  Mark Round (@Fingers247) reported 8 minutes ago from Bristol, England

  @virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.

• 
  Tina Badley (@tinabadley) reported 10 minutes ago from Bristol, England

  @BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.

• 
  Sam 🏴‍☠️ (@BRFCSamuel) reported 12 minutes ago from Kingswood, England

  .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

• 
  Toby Osborne (@TobyOsborne1) reported 15 minutes ago from Bristol, England

  @virginmedia My account has been compromised so I can’t sign in to join?

• 
  WE ARE TUCO (@tuco_tuco) reported 16 minutes ago from Bristol, England

  Wow @virginmedia really can't sort their stuff out.......HELP its a joke

• 
  aran kay (@Arankay_1) reported 16 minutes ago from Bathford, England

  @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

• 
  Mark Andres (@CloudHQ) reported 22 minutes ago from Bristol, England

  Internet outage in Bristol BS14 / BS4 @virginmedia please give a status update

• 
  DavidJWood (@RedWoodyLFC) reported 30 minutes ago from Bristol, England

  @JaydMulligan @virginmedia Bs3 working 90% since about 9.30 this morning It went down about 10 mins ago but now up and running

• 
  Blood Claw Bob (@Clottedone) reported 33 minutes ago from Bristol, England

  Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!

• 
  Der Shru (@DerShru) reported 35 minutes ago from Bristol, England

  Saw a Sur rune drop but the internet suddenly cut out. @virginmedia does it again. #D2R

• 
  Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported 37 minutes ago from Bristol, England

  @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

• 
  vinnie voke (@vinnievoke) reported 46 minutes ago from Bristol, England

  @virginmedia @virginhelp so 17h with no reply wicked costumer service

• 
  Chloe (@chloehester) reported 49 minutes ago from Bristol, England

  Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

• 
  william brown (@williamjbrown) reported 54 minutes ago from Bristol, England

  @O2 @virginmedia Shame you can’t even cope with the odeon cinema tickets every week counts down to time then all I get is “something went wrong”

• 
  AngelMelSelector (@AngelMel2017) reported 54 minutes ago from Bristol, England

  @virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks

• 
  Matthew Turner (@MTurnerNFL) reported 54 minutes ago from Bristol, England

  @virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.

• 
  Daniel Fry (@DanielFry23) reported 56 minutes ago from Filton, England

  @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

• 
  vinnie voke (@vinnievoke) reported 59 minutes ago from Bristol, England

  @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ScouseRasta (@ScouseRasta) reported 7 minutes ago

  @virginmedia 3 times in the last 2 days my broadband has been down for, around 5 hours this morning and again for the past hour! Get your **** together before I move to different provider along with a lot of other people. Don’t even offer any compensation for an outage, shocking!

• 
  AKW (@EdenPrime88) reported 7 minutes ago

  @virginmedia could you please reply to a complaint submitted for account 141321301 Area 02. The situation has gotten absolutely ridiculous

• 
  ShinP3ngy (@NotSoP3ng) reported 10 minutes ago

  @O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything

• 
  Michael Day (@JustMike2K24) reported 12 minutes ago

  @virginmedia My WiFi and overall service has been up and down for over 2 weeks now. I’ve done all of the trouble shooting. I’ve checked the service. I done the old switch off and on. I just need to get somebody to visit and do it as I am unable to wfh because of it.

• 
  BZSM1TH (@BazingaSmth) reported 13 minutes ago

  @virginmedia Any problems with voice service ? My TV remote is no longer recognising voice commands. Remote is working and I rebooted box. Just get spinning "listening" icon

• 
  Ian Scott (@IanScott_01) reported 13 minutes ago

  @virginmedia I have emailed the ResolutionsTeam this morning regarding an ongoing issue. Does this email get monitored and can I expect a call back from them?

• 
  entrustTMF (@entrustTMF) reported 15 minutes ago

  Day EIGHT of my complete broadband outage with @virginmedia 😡 However there IS hope. Today an engineer from them is supposed to be arriving-so trying to be positive What a complete nightmare of an experience this has been, so I'm REALLY hoping this will be the turning point🤞

• 
  Mr. Gringx 🔩 (@JamesRustles4) reported 18 minutes ago

  @JONEZZEEonMMA @GameRiot Having been with virgin media previously, Id have killed to have my internet only be down for four hours. I remember one summer we only HAD internet for 4 hours. Shocking service.

• 
  Stanley Percival Simmonds (@simmo1024) reported 20 minutes ago

  In addition, ISP have controls that block content. Virgin Media for example have a fairly fine-tunable system. If you go into any school of college, their internet is filtered. The technology exists to enable the bill payer to control internet access. But of course this is not, and never has been about protecting children, it is about digital ID.

• 
  Seno (@SenosLIVE) reported 24 minutes ago

  @virginmedia please get your **** together, 3rd day in a row internet goes down at 9pm with no solution to the problem other than check back in 24hours. I’m paying £40 a month not for this. Soon it’s gonna be time to switch providers