Virgin Media outages and service status in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Bath, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 8, 11:34 AM GMT+1.
- Internet (56%)
- Wi-fi (17%)
- Total Blackout (14%)
- TV (14%)
The latest reports from users having issues in Bath come from postal codes BA2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bath, Trowbridge, Bristol, and Conham.
| City | Problem Type | Report Time |
|---|---|---|
 Bath
|
Wi-fi | 8 hours ago |
|
Trowbridge
|
TV | 1 day ago |
|
Bristol
|
Internet | 1 day ago |
|
Bristol
|
TV | 2 days ago |
|
Bristol
|
Wi-fi | 5 days ago |
|
Bristol
|
Total Blackout | 5 days ago |
Nearby cities with recent reports
12 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
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Hannimal 🇪🇺🇬🇧🏳️🌈 (@hisotalus) reported from Bristol, EnglandOn top of this since I changed to @virginmedia last week, they have sent me a marketing text message almost every day (Sunday is the only exception). I can’t find how to opt out of these and not sure blocking my network provider’s number is a wise idea. Never have I this quickly
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Hannimal 🇪🇺🇬🇧🏳️🌈 (@hisotalus) reported from Bristol, England@Julie_B92 Especially when particularly young people might not be able to access internet for this kind of stuff on any other device than their phones. It’s so disappointing @virginmedia doesn’t reply to these tweets. I hope it’s an honest oversight and they’ll fix this.
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Chris (@chrisandobe) reported from Bristol, England@virginmedia please get the mobile signal better in fishponds Bristol
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Matt Ribbins (@mattyribbo) reported from Filton, England@virginmedia Wired. The issue isn't with my side of the network. It appears to be on the virgin side based on the router logs.
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Jonathan Phillips, Esq. (@DigitalJonathan) reported from Bristol, England@virginmedia down again... it’s been awful all day. Up and down. You really are a terrible provider.
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James E Ballantyne (@JimEBallantyne) reported from Bristol, EnglandAfter another 30 mins on hold I’ve given up for today as you’re impacting my evening @Virgin @virginmedia @richardbranson Crap service 👎🏻 you never know who might be a returning customer in the future and this is such a poor experience #BadService #CancellingDueToPriceHike
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Bruce Allen (@sbcallen) reported from Bristol, England@virginmedia customers with difficult problems seem to be parked in telephone que until they go away. Really trying to work to Virgin. Still waiting 55 minutes bet they will just disconnect me!
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Bruce Allen (@sbcallen) reported from Bristol, England@virginmedia after nearly a year of repeatedly dropped internet service finally asked them to turn off their Wi-fi kit so can use my own. Basic connection fails, again, and nothing left for support desk to blame - challenge that if it’s not on the script then no help
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Shane Richardson (@shaner1989) reported from Bristol, England@virginmedia your support team are useless. 3 hours on calls today. I cannot get my time back that your operatives have wasted by hanging up or disconnecting 3 time.
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Ken Trowbridge (@KenTrowbridge3) reported from Bristol, England@virginmedia Can we DM this issue please or give me a contact number where I can actually speak to someone without the intensely annoying waiting times. Thanks in advance and anticipation! Ken
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Charlotte Hodkin (@CharHodkin) reported from Bristol, England@virginmedia worst customer service I have ever experienced geeeez just what you want on a Saturday....terrible team...don’t do it guys 😂 #BransonHaveAWord
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Mike Lind 🦏 (@mikelind2) reported from Bristol, England@virginmedia sadly having to post again. Home broadband down again. Your service is so unreliable it is useless. U have failed to provide a reliable broadband service and remain in breach of contract.
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Bruce Allen (@sbcallen) reported from Bristol, EnglandVirgin media service - connection goes down with 24 hours & no help from technical services, just reading from a script & no escalation. Giving up after a year of unacceptable service. Lovely and polite on social media, impossible once a customer #virginmedia
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Louise Ripley (@LouRipley) reported from Kingswood, England@virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced
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🌈Rebekah Rhian🦄 (@RebekahMorriss) reported from Bristol, England@gavindp2012 @virginmedia It's really annoying because my cctv is ran by the WiFi and it needs resetting all the time it's down
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Bruce Allen (@sbcallen) reported from Bristol, England@virginmedia long wait times 40+ minutes and no fix just another que and a recorded message that will be charged by ‘Virgin Gadget Rescue Team’!. Virgin sets new standards in Customer Service.
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nick webb (@chefwonderwebb) reported from Bristol, England@virginmedia why has it taken 32 mins on hold to cancel my subscription! I’m still waiting to talk to the person I spoke to 15mjns ago! Terrible service
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CHARLEE BLISS ® (@charleebliss_) reported from Bristol, England@virginmedia please can you help me with my order!! Tried to ring your offices but rude and useless
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Shane Richardson (@shaner1989) reported from Bristol, England@vmbusinesshelp @virginmedia @vmbusiness Hi, I think the issue is sorted now. @virginmedia has helped. Shame the call centre is awful though.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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esantiw (@Santosh_mtiwari) reported@virginmedia trying for last one week to cancel the contract and being shuttled from online page to page , driving to a number to call and that number keeps me on hold for hours , get connected , tells me that I am being connected to disconnection and drops. Feels Held to ransom
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Edel (Boles) Jones (@Edelmbo) reported from Ballynacarrigy, Leinster@virginmedia There is no home on the remote. And I can’t see network in the settings?
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Craig (@Craig12118981) reported@virginmedia There isn't anything to dicuss investigate any more I have spent neakt a month trying to sort this and the problem has existed from the 01/12/2020 I will wait for the deadlock letter and escalate it from there. I am absolutely gobsmacked and appalled with Virgin
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Andrew Broadbent (@andrewbroaders) reported@virginmedia Do you have any more options for me than to just wait until I experience the issue on Monday and then call the 0345 number to try to get someone to review the logs to diagnose the issue? Any help you can offer would be gratefully received :-) (5/5)
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Josh wade (@JoshRevelations) reported@virginmedia please sort your broadband and customer service theyre both shocking.
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CJ (@ThePapaJazz) reported@virginmedia I'm wondering is the problem that I haven't had Virgin Media installed in my property yet? Am I able to watch it via app until it's installed in my home?
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lisa murphy (@LisaMurphy67) reported@virginmedia Hi I am on hold still engineer was useless you guys gave me a date of 18th then 22nd still not fixed edgier said it was a complex network issue
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Paul Roberts (@Pjdroberts) reported@virginmedia Yes everyday i have issues with the internet connection. One minute everything runs fine, next minute video calls freeze and webpages become very slow to load
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jemima (@Jemima_jess) reported@virginmedia Or it may be never going by experience so far
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Andrew Broadbent (@andrewbroaders) reported@virginmedia Also, your customer service is so much worse than BT, who sent an engineer to fix my Mum's broadband issue in 48 hours. I know there's a pandemic happening, but people have been working from home since last March so with respect I don't think you can use that as an excuse. (4/n)