Virgin Media Outage Report in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere
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Chris Badley
(@CGBadley) reported
from
Bristol, England
@virginmedia Yea, yea. I’ll just carry on being a long term customer mug until my year’s up thanks
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia thanks very much! We have been loyal customers for eight years and you granted us an extension with a promise to pay and now you’ve restricted our service two days before deadline for payment really really disappointed!!!
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Karle Burford
(@karleburford) reported
from
Bristol, England
@virginmedia Too late for that. My opinion is set. Awful service and a pain.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
Yet again @virginmedia absolutely appalling customer service, by far worse organisation I’ve ever dealt with. They lie, they cheat, they rip from your bank account, no protection at all!!!
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia I have done all of the above. Issue here is that this it is affecting other VM customers as well, all of us are using your WiFi! Please check your community forum and you will see there are a lot of posts about the same issue. Resolve this ASAP or consider reimbursement.
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Natalie Timmons
(@metallicnat) reported
from
Bristol, England
@virginmedia You repeatedly confirmed the arrangement with me and will not reinstate my services despite the assurance that payment in full - not a happy customer #VirginAreDisappointing
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Amy
(@Yippers) reported
from
Bristol, England
I’ve been on your community page and seen a lot of VM customers have also posted the same issue with no resolution or response from @virginmedia! You need to sort this out - using mobile data instead of WiFi is not what I signed up for.
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yes and I’ve contact your “help” staff but they were useless
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia How about calling someone by an agreed time to resolve a long term issue. Everyone for @virginmedia please check out CISAS
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia I don’t want to make a complaint just fix our internet x
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ibubbles12
(@bubbles010689) reported
from
Bristol, England
@rob9900 @virginmedia any help
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sarah bush
(@xcbushy) reported
from
Bristol, England
@virginmedia absolutely disgusted with you, wait all afternoon for an engineer which you so say booked, to not turn up, an absolute shambles of a company, customer service is shocking 😡😡😡😡😡😡😡😡😡😡
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia No issues with speed at the moment. This is a comparison to what I was getting earlier when I was still using Sky. I’ve had Virgin installed since then.
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Yes it’s still happening this morning. It’s a permanent issue whenever I go on Instagram. A lot of users have brought up this issue already on the internet, but I can’t find the solution. I can’t continue to switch over to my mobile data just to browse that app!
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@virginmedia your device in the BS32 are of bristol is beyond a joke! You expect us to pay money for a service that dial is faster all those years ago! Sort it out!
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Hi, call me Chu x
(@xChuChux911) reported
from
Bristol, England
@NightAtKendalls @virginmedia Actually my whole electrics cut out x
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Greg Dawes
(@GregDawes38) reported
from
Patchway, England
@virginmedia Follow our local facebook pages in Bristol people constantly asking if anyone elses virgin media/broardband is down again. Become a running joke locally
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Robbb ♛
(@robpearson8) reported
from
Filton, England
@virginmedia Yeah have the useless app and have spoken to your useless help staff, maybe send an engineer round or refund us seeing were meant to get over 300mbps
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia 1. Get your team to honour the price agreed on a call 2. call back a customer @ agreed time rather than not at all. How about that as a starter 4 10
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Serly Andini
(@rhestuandini) reported
@virginmedia Hello, I need some help here. I need to cancel my subscriptions but I can’t remember my security password here. How can I find out to fix the security password? Also, I don’t think I can send a DM here.
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LT1960
(@eltee1960) reported
@virginmedia I can get a reasonable wifi signal upstairs, but downstairs it’s a bit of a lottery. Why is your customer service so bad!?? Why is it made sooooo difficult for your customers to speak to a human being, in this country. The line to India and the Philippines is sometimes shocking.
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Streetspectre
(@streetspectre) reported
More @virginmedia problems..this time it tv losing signal and wi-fi going down every 5 secs.If you read my previous tweets, you’ll know that check everything before I tweet..S-Status says all good for all systems…THIS IS A LIE.This happens every week now #virginmedia
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OCoughlan
(@OCGMF8) reported
@virginmedia I guess this means the first service updates were a lie. Still no proper update from virgin. And still no virgin vans anywhere in the area .... Without service since Saturday morning now... terrible #virginmedia
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Russian MFA Disinformation
(@CUllyanov) reported
@virginmedia Put I don't why it suddenly appeared, like I say, I never get credit. Can I complain officially, what is the ombudsman? I think I have a strong legal case.
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ThatProgrammer
(@ThatProgrammer) reported
@EthanConnor17 @virginmedia @vmbusiness Yeah.. don't know how they expect us to trust them as a company when you can't even count the number of issues you've had on two hands.
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TokensDeals LLC
(@TokensDeals) reported
@CAV3211 @AtomicHub Virgin Media is down in my area I just looked at my speed and it's at 0.35 from 120
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Ali's Craft Studio
(@AlisCraftStudio) reported
@virginmedia Any known issues with phone service in BR2 (Bromley) area? My Mother-in-law's phone line & emergency alert is down. Need to get this back up & running ASAP!
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wavyyisa
(@wxvyyisa) reported
@virginmedia you have to be the worst company ever
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Shevon McLeod
(@_cheerymum) reported
@virginmedia when are you goni get your finger out and fix the outage in G69 area? No tv, phone or wifi and therefore using up my 4G data too😠