Virgin Media Outage Report in Bath, England
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The latest reports from users having issues in Bath come from postal codes BA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bristol, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@virginmedia internet down in BS8?
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Pete Lawrence
(@digthisfood) reported
from
Bristol, England
I cannot believe just how lousy the service is from @virginmedia . Counting down the days to my contract end.
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia I have had to email your DPO department again today for an update as it will be 3 weeks tomorrow since last reply. This has been rumbling on for a month. Your customer service is shocking. Who do I need to complain to? @Offcom?
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia the lack of urgency from your team dealing with a fraud case is so poor!
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leighton daintree
(@daintree75) reported
from
Bristol, England
@virginmedia Hi No absolutely nothing. Its so poor and terrible customer service. I am so unhappy with you. The funny thing is that @virginmedia rang me yesterday to see if you could win my business back from @SkyUK if I have a problem they sort it may take a call or 2 but its dealt with.
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Edwin Walker
(@edwinokli) reported
from
Bristol, England
@virginmedia I have an issue with Bluetooth headphones interfering with WiFi signal. Two pairs of headphones, same result. Is there anything I can do to the router to stop this from happening? It's better when I switch off the 2.4GHz band.
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi, is there a customer service email for billing queries instead of phone/message? Thank you :)
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pete jones
(@brizzleboy) reported
from
Bristol, England
@virginmedia Tried using that contact forms again, still nothing helps, I'll just hang on line for another hour 🤬🤬
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Chloe
(@chloehester) reported
from
Bristol, England
@virginmedia my partner has had no reception on his mobile for at least 24 hours now, we've tried resetting the phone etc and nothing is working. Is there an issue on the network?
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Martin Rose
(@MartinRose2) reported
from
Bristol, England
@mouthwaite @virginmedia All of the wi-fi providers are rubbish. I am with BT and had to make several complaints about poor signal. You would be better off with a pay as you go dongle to be perfectly honest.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmedia so disappointed 😞 I was quoted £70 pm all in today now my bill has arrived and it’s £100 and next month you wanted to charge me £277 😳 now sat waiting to cancel the services ! 😡
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Adam Nieman 💙
(@adamnieman) reported
from
Bristol, England
@jonWturney @virginmedia If only they DID invest in their network. They bought Telewest in a fire-sale many years ago and have spent barely a penny on it. My guess is that they are able to ‘upgrade’ your speed because all of your neighbours have switched to BT, who actually have invested.
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stace_the_face 💙💙💙🎓🎓🎓
(@stace_the_face) reported
from
Bristol, England
@virginmedia saga continues- so their call handler didn’t call me back and now someone’s told me they cancelled my compensation cheque because my account is closed. My account was closed because you couldn’t provide a simple service for 4.5 months and damaged my property.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Fi Willi
(@fifiifif) reported
from
Bristol, England
AGH! 40 mins waiting on the phone to find out that @virginmedia will not help you understand why the internet service is slow unless you have an Ethernet plugged in... WHO CONNECTS BY WIRE TO THE INTERNET IN THE AGE OF TABLETS AND SMARTPHONE?! Ugh! 😡 #penalised
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Jon K
(@jonki1980) reported
from
Bristol, England
@virginmedia Broadband is down in Bristol BS16. Stopped about 30 minutes - tried rebooting twice on and off included are you aware of any issues? Service Status says no issues - no message on calling 150 #virginmediadown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve McGilvray
(@stevemcgilvray) reported
@virginmedia it seems that I have nothing to worry about as my outage will be resolved by 3pm !!! What a shambles. Zero customer service and not providing the service that is agreed. What a joke.
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Roger S. Clarke
(@RogerClarke71) reported
@virginmedia soon as though it is literally impossible to contact you I hereby give you one months notice to cancel my services.
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Tom Philpotts
(@tom_philpotts) reported
@virginmedia Why is it so hard to sign up to your service? Your telephone options are only for existing customers. Maybe you don't want new customer?
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Imogen Craven
(@ImogenJuliette) reported
@virginmedia I've checked the service status, I've checked the cables are securely attached, I've turned it off and on, I've factory reset it. There aren't any other options! Everytime I call the helpline I sit on hold for 30mins and they don't have any new advice
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Imogen Craven
(@ImogenJuliette) reported
@virginmedia None! As I explained before there are no lights suggesting there is anything wrong but the WiFi keeps cutting out and doesn't appear as an option to connect to on my devices. I have used this help page multiple times, I've checked service status and I've called. Nothing helps
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KRod
(@Roddy_) reported
@virginmedia This is so frustrating. I’ve told you I’ve already spent 4 hours on the phone being cut off each time and your response is to phone you!?! @VodafoneUK have made your service look a joke I’m afraid. I’ll be writing to the ombudsman about this and seeking compensation
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Matt Fox
(@matthewjhfox) reported
@virginmedia hi. Please could you confirm what is happening with broadband in south Birmingham? Service status is reporting no issues but there definitely is, and has been since yesterday.
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TK
(@MsTKIndeed) reported
@virginmedia Yes. That's how I know there is a TV outage. Says Broadband is OK.
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Serendipity192x
(@Serendipity192x) reported
@virginmedia You're not listening to me. There is no way to report a fault because the service hangs up on me when I try. Can you please get off your script and actually read what it is I am saying to you?
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Steve McGilvray
(@stevemcgilvray) reported
@virginmedia it appears that you cannot speak to anyone by calling. Using Covid as an excuse!! You are a media company and can surely manage remote teams!!! Zero customer service.