Virgin Media Outage Report in Bath, England
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The latest reports from users having issues in Bath come from postal codes BA2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Wi-fi | |
| Bristol |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Amz
(@amy_noony) reported
from
Bristol, England
Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Gill Harrison
(@gillih) reported
from
Bristol, England
Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Andy Wilcox
(@AndyMWilcox) reported
from
Kingswood, England
@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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william brown
(@williamjbrown) reported
from
Bristol, England
@BorisJohnson I can only get virginmedia (at an extortionate price) as it’s the only one who supply more than slow basic speeds - and this is the centre of bristol. Nothings improved for most of us - not only for this but everything else since you’ve wrecked our economy
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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Rob Hurley ✈️
(@hurleyb0b) reported
from
Bristol, England
Hey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Taylor
(@ART_67) reported
from
Wandsworth, England
@virginmedia Hi, please can you provide advance notice when you are making service repairs. We had a video interview and WFH today and it is really inconvenient.
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lauracbaa
(@lauracbaa) reported
When I tell you I have currently spent almost 2 hours on a chat service with @virginmedia to get a password reset because their website is down. There's honestly no way this is real customer service. Actually disgraceful.
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Gareth
(@gawuffy) reported
@virginmedia I've just checked and it seems that there's a known issue with an ETA for resolution of 3pm, that's really helpful. At least it's known about. Thanks again TM, appreciate you picking up my tweet.
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Allyson Clancy
(@ClancyAllyson) reported
@virginmedia Hi tried this it’s a customer service live chat which I simply can’t go through asking same questions all over too stressful
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mehi
(@barabusla) reported
@oliviasolon @virginmedia Dont get Virgin. Just spoke with customer service Safdar (and recorded my call). He couldn't answer my question, had an attitude and hung up!!!!!
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JayeshM
(@iMrWolf_Jayesh) reported
@Ineshd14 @virginmedia Nah they’ve usually been alright but it keeps going down randomly in our area and it sucks when you work from home. I just contacted them on chat to get a TV Bundle as well but bloody expensive che👀
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LSM.
(@LiamMckelvie) reported
@virginmedia must have the worst customer services I have ever had the miss fortune to deal with. @Evening_Tele @courier_dundee have a got a story for you!
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mehi
(@barabusla) reported
@rajgillwho @virginmedia Just phoned Virgin customer service and got chap called Safdar. He couldn't answer my question and hung up!!!! Charming
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Timandra Harkness
(@TimandraHarknes) reported
@oliviasolon @virginmedia I use @zeninternet for everything, and I would recommend them. Possibly not the cheapest but very reliable and super helpful (even if their customer service did get a bit overwhelmed mid-pandemic when they rashly told everyone how to save money by changing service packages!)
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JP
(@jeffpapis) reported
Hey @virginmedia my internet has been down since yesterday. Last update says hoping to fix issue by 10 tomorrow!!!! Any updates?