Virgin Media outages and service status in Bath, England

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

City	Problem Type	Report Time
Bristol	Internet	17 hours ago
Bristol	Wi-fi	4 days ago
Bristol	Internet	4 days ago
Bristol	Internet	5 days ago
Bristol	Internet	6 days ago
Bristol	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

• 
  Paul Burdon (@burdmiester) reported 2 minutes ago from Kingswood, England

  @virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!

• 
  Tina Badley (@tinabadley) reported 3 minutes ago from Bristol, England

  @virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.

• 
  Matthew Butler-Hart (@MButlerHart) reported 4 minutes ago from Frome, England

  @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

• 
  Jonathan (@DigitalJonathan) reported 10 minutes ago from Bristol, England

  Looks like @virginmedia #virginmedia is down in Bristol again. Bravo. Idiots

• 
  Matthew Turner (@MTurnerNFL) reported 12 minutes ago from Bristol, England

  @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

• 
  Tina Badley (@tinabadley) reported 15 minutes ago from Bristol, England

  @henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!

• 
  Amy (@Yippers) reported 15 minutes ago from Bristol, England

  @virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.

• 
  Derby Pascal (@derbypascal) reported 19 minutes ago from Bristol, England

  @virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...

• 
  Mary Shanahan (@ShanahanMary) reported 23 minutes ago from Bristol, England

  Not happy with @virginmedia paying £70 a month for tv/(which is awful) internet and landline - want to delete tv still (£61) - internet drops out all the time exit fees would be £240 anyone else find them extortionate for poor service?

• 
  Neil Cairns (@neilcairns) reported 28 minutes ago from Bristol, England

  @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

• 
  aran kay (@Arankay_1) reported 35 minutes ago from Bathford, England

  @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

• 
  Joe 🙏 🇺🇦 (@joeh90429) reported 35 minutes ago from Trowbridge, England

  7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

• 
  Miles (@Milesenberg) reported 36 minutes ago from Bristol, England

  @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

• 
  Tiffany (@lazy__goth) reported 36 minutes ago from Bristol, England

  @virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.

• 
  Toby Osborne (@TobyOsborne1) reported 38 minutes ago from Bristol, England

  @virginmedia My account has been compromised so I can’t sign in to join?

• 
  Amz (@amy_noony) reported 47 minutes ago from Bristol, England

  Virgin media make me 🤬 Been with them for 6yrs (no other option in our flats), paid their extortionate prices & received pretty poor intermittent service. Moving house & they don’t supply our new area 🥳 but they would like to charge a cancellation fee of £30.38

• 
  Toby Osborne (@TobyOsborne1) reported 52 minutes ago from Bristol, England

  @virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone

• 
  Neil Cairns (@neilcairns) reported 52 minutes ago from Bristol, England

  @virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?

• 
  Matthew Turner (@MTurnerNFL) reported 54 minutes ago from Bristol, England

  @virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2

• 
  Kieran Traveller 🛫 🏰🚢 (@KieranTrvlr) reported 58 minutes ago from Bristol, England

  @virginmedia I have, and I get an automated service that hangs up on me after sending a text. I just want to order wifipods. I’ve tested the speed in the app, but it’s not allowing me to do anything. Chat doesn’t work, and calling won’t let me speak to anyone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Fowler (@306notout) reported 6 minutes ago

  Abysmal service from @virginmedia today, no problem I’ll source broadband from @VodafoneUK instead. 👋👋

• 
  Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported 8 minutes ago

  @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.

• 
  John James (@Temuing) reported 11 minutes ago

  @virginmedia why does my Internet go down around 11.00am every day for 10 to 15 minutes?

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 14 minutes ago

  @MartinSLewis Well, @virginmedia pretty useless at fixing their service too. Broadband down as we speak!

• 
  Dadaldo (@HRH_Duke_of_Url) reported 14 minutes ago

  Virgin Media are the worst. They strong armed me into a ****** deal to take out an O2 sim for £5 a month just to get affordable broadband. Now when my broadband's down, which happens weekly, I check their online service checker and it bounces me to a virgin02 sign in page.

• 
  TubzNetz (@TubzNetz) reported 14 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 17 minutes ago

  @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

• 
  Game of the People (@GameofthePeople) reported 19 minutes ago

  @virginmedia is the Clients Support Team a bona fida Virgin media account?

• 
  Amrit Phull (@Amrit_Phull) reported 21 minutes ago

  @virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!

• 
  🌈 Lily and Penny (@Croston2Croston) reported 21 minutes ago

  @Pugsie1960 @flyabout7 Honestly what is it with these people? If they're not hacking your X or FB account they're sending scam emails. When that doesn't work they phone and tell you they're Henry from Virgin Media and your Internet is down. To quote Jim Royle Henry my a**e xxx