Virgin Media outages and service status in Bath, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 1 outage signal in the last 24 hours around Bath, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 15, 7:41 AM GMT+1.
- Internet (85%)
- E-mail (5%)
- Wi-fi (5%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 9 hours ago |
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Internet | 2 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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TV | 7 days ago |
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Internet | 8 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Rajnish Razdan (@RajnishRazdan) reported from Bristol, England@virginmedia If you’ve got something positive to contribute DM me, like getting someone to call me. Why would I remember the details of 2 hours that I will never get back
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Harry Maw (@MorefromMaw) reported from Bathford, England@virginmedia What do you think my problem has been this whole time? No one will answer me
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Neil Cairns (@neilcairns) reported from Bristol, England@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Owen Barnfather (@Barnfather) reported from Westbury, EnglandHad terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Stuart Gallop (@creativeskg) reported from Bristol, England@virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage
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Adam Crawford (@AdzCrawford2003) reported from Bathford, England@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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Harry Maw (@MorefromMaw) reported from Bathford, EnglandI haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Sam 🏴☠️ (@BRFCSamuel) reported from Kingswood, England@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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The Pistol from Bristol (@pistolpete303) reported from Kingswood, England@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Trevor Whiteman (@nongrockle) reported from Bristol, England@JuanaWhiteman @virginmedia Zero customer service
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Craig Capel (@craigcapes) reported from Bristol, EnglandThe £ gleaned by both @virginmedia and @SkySports in making it difficult for fee/ subscription paying members to watch “each others” content must clearly outweigh the customer service calls and complaints 🤬
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WE ARE TUCO (@tuco_tuco) reported from Bristol, EnglandWow @virginmedia really can't sort their stuff out.......HELP its a joke
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Sam 🏴☠️ (@BRFCSamuel) reported from Kingswood, England.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
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Chloe (@chloehester) reported from Bristol, EnglandWhy does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.
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Matthew Turner (@MTurnerNFL) reported from Bristol, England@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
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Nathanial Sydenham (@NatSydenham) reported from Bathford, England@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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AngelMelSelector (@AngelMel2017) reported from Bristol, England@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
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Richard J. Lockley-Hobson (@LOCKLEYHOBSON) reported from Bristol, England@virginmedia No internet. You say they’re are no problems in my area. You’re liars #virginmedia …
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Rob Hurley ✈️ (@hurleyb0b) reported from Bristol, EnglandHey @virginmedia there’s something VERY wrong with my Wi-Fi. I followed your online instructions and it didn’t clear the problem. I have a really busy few days. What’s the quickest, easiest way of getting it sorted?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ongoing.correspondence (@OngoingAccount) reported@virginmedia You haven't replied to the last DM. I had to make an official complaint to get a resolution. @Ofcom Having had equipment checked and replaced, the connection is still freezing and disconnecting. This suggests the problem is external. #virginmedia
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Colin Morty (@cmwba) reported@SkyFootball @SkySports @virginmedia no apology for the technicsl issues with red button matches today? How many seasons have subscribers had to put up these issues. Not good enough.
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Ceiri 🧡 (@cw_fc26) reportedVirgin Media Update: Engineer turned up (my husband missed his call) and said I shouldn’t be here… outage on Sky’s end apparently. Let’s hope it’s fixed for Saturday 🤞🏻
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T (@thelauffinduck) reported@david_hollas Their broadband has been ok. Family have it, certainly much better than virgin media. Their mobile phone service was horrific.
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Jess Stocks (@jrstocks89) reported@virginmedia @StevenDent35621 Was going to say. You are already aware and it’s a 2 week fix
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Colin Morty (@cmwba) reported@virginmedia Tried but its not accepting my log in. Shamnles of a service.
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🖤 Nat 🖤 (@malfeasence_) reportedOf course the internet isn't working and it won't be fixed till the 19th Virgin media gotta be the worst company of all time
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Colm Brogan (@colmbrogan76) reported@irishpatriot91 Cancel your virgin media subscription
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John Bird (@John_L_Bird) reported@virginmedia This is not an acceptable solution having to crowd around an ipad when customers have paid to watch it on their TVs. Seems it was the same last week for the league cup games? Given all the problems Virgin had with the red button in the past this is really poor.
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Anne Bradford (@AnneGBradford) reportedSo had a request from what was supposed to be your help care centre - but they are a scam!! @virginmedia