1. Home
  2. Companies
  3. Virgin Media
  4. Bath
Virgin Media

Virgin Media outages and service status in Bath, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Bath, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 7:55 PM GMT+1.
  • 75% Internet (75%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 5% Phone (5%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

The latest reports from users having issues in Bath come from postal codes BA1 and BA2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bath, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Bath, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Chippenham, Bath, and Frome.

CityProblem TypeReport Time
Bristol Internet 2 days ago
Bristol Internet 3 days ago
Trowbridge E-mail 3 days ago
Bristol Internet 4 days ago
Bristol Internet 4 days ago
Bristol Internet 5 days ago

Nearby cities with recent reports

Bristol

8 recent signals

2 days ago
Trowbridge

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bath, England

Latest outage, problems and issue reports in Bath and nearby locations:

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?

  • Milesenberg
    Miles (@Milesenberg) reported from Bristol, England

    @virginmedia my mum's landline is down and she's found your customer service that she's tried to call on mobile completely unhelpful. She needs an engineer to go to her house to fix it.

  • lazy__goth
    Tiffany (@lazy__goth) reported from Bristol, England

    @virginmedia No, it doesn’t, and the internet goes down again within hours, usually in the evening when I presume there’s high usage. We’re in a loop - report issue, told issue is resolved, issue happens again.

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia I been with virgin for years and last month was put on the new virgin O2 SIM deal. I'm already looking forward to when I can cancel the O2 SIM only part. Couldn't get any help with O2 but luckily the person at virgin helped me.

  • gman7634
    graham monks (@gman7634) reported from Patchway, England

    @virginmedia It's fixed now and it was a problem in the box down the road, almost 24hrs to fix it is a bit of a joke thou 🙄🙄

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Bristol, England

    @virginmedia All good now - there were some power issues in another part of Gloucester that seemed to be causing the V6 box at our house and a few friends to restart. Very odd

  • chloehester
    Chloe (@chloehester) reported from Bristol, England

    Why does @virginmedia online chat never work?! Its a nightmare trying to get through on the phone 😭 I just need to change my package ffs.

  • AndyMWilcox
    Andy Wilcox (@AndyMWilcox) reported from Kingswood, England

    @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

  • BRFCSamuel
    Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

  • neilcairns
    Neil Cairns (@neilcairns) reported from Bristol, England

    @virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!

  • jimajames
    Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • vinnievoke
    vinnie voke (@vinnievoke) reported from Bristol, England

    @Virgin @virginmedia @virginhelp well it's now been 21 hours since I was passed over to the help desk for picture break up on all channels on TiVo box and I'm still waiting this is shocking

  • MTurnerNFL
    Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.

  • MorefromMaw
    Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • derbypascal
    Derby Pascal (@derbypascal) reported from Bristol, England

    @virginmedia The service checker just says its down but doesn't tell me what's going on.

  • ruthcottz
    Ruth Cottingham💙 (@ruthcottz) reported from Bristol, England

    @virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!

  • gillih
    Gill Harrison (@gillih) reported from Bristol, England

    Hi @virginmedia I want to cancel my account. Still waiting to speak to someone after > 1 hour. Advice please?

  • creativeskg
    Stuart Gallop (@creativeskg) reported from Bristol, England

    @virginmedia Your TV and internet services in BS8 Bristol are still down! When is this being resolved!? #VirginMediaoutage

  • chrisandobe
    Chris (@chrisandobe) reported from Kingswood, England

    @virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.

  • MTurnerNFL
    Matthew Turner (@MTurnerNFL) reported from Bristol, England

    @virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _k3l__
    kel (@_k3l__) reported

    Virgin media has been down at some point in the day for the last 3 days now🤬

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @virginmedia Where did you read that I had an issue?

  • _DundeePerfect_
    A.Brown (@_DundeePerfect_) reported

    @Raphas_Angel_ @virginmedia Imagine that day everyone knows you can Hot Spot your Own Phone or Buy a Data only Sim in case ever need it. I never have a second with no Internet access, but in saying this I cannot remember which year my VM didn't work. Also plenty FREE Wi-Fi places the Benefit Office suggests

  • jemonthesofa
    Jem (@jemonthesofa) reported

    @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

  • JJ_n4E
    Jacob-J.🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@JJ_n4E) reported

    @YvonneWard0 @virginmedia Had similar problems. They're a total nightmare to deal with. Hope you get it sorted.🤞

  • ASoria34455
    Alicia Folge (@ASoria34455) reported

    @virginmedia @virginmedia how can you leave customers without access to internet for days in 2026? I just came back from South America & when we had a problem it was fixed within the hour, you really can’t do better?

  • HatedDesign
    Hated Designs (Jamie) (@HatedDesign) reported

    @Afctopgooner @virginmedia mines out and the sites only telling me "We can’t connect to the broadband kit in your home" rather than telling me if theres an issue or not

  • TheDukeDusk
    Duke Dusk (@TheDukeDusk) reported

    My WiFi still down its been a whole *** day What is their problem 💔💔💔 Virgin media + o2 you're **** m8 fix your ******* wifi and TV services 🙏 I don't want to be ******* lectured for doing nothing productive

  • TemporaryLocat1
    Temporary Location (@TemporaryLocat1) reported

    @virginmedia the internet has been down for 30 hours in N4, what is going on?

  • Loumandrights
    The Loneliness (@Loumandrights) reported

    Why does @virginmedia suck so bad? I'm so sick of this network.