Virgin Media Outage Report in Bath, England
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The latest reports from users having issues in Bath come from postal codes BA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bath, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bath, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Trowbridge, Bath and Frome.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bath, England
Latest outage, problems and issue reports in Bath and nearby locations:
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@BookDreamerSal @virginmedia Having the same problem. Just called Virgin - it seems many people are too. They're trying to sort it.
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Hello, following on from my tweet regarding complaint of not receiving my credit refund. I have not heard back from the complaints team. What's the best way to proceed? Thanks
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia is everything down in BS1? Trying to work and can't send any emails 🙄
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Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia I'm not sure what you mean, I literally have no signal or mobile data, hundreds of people are in the same position. And others with EE and Three are also down in this area but no one knows why...
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Andrea Buffery
(@Andrea_Buffery) reported
from
Bristol, England
@virginmedia is there an outage problem in BS8 (Bristol)? We’ve lost the internet and TV connection.
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Ruth Cottingham💙
(@ruthcottz) reported
from
Bristol, England
@virginmedia no Internet in BS16 1DY. I called 150. Your recorded message says service out until 3pm, as you're "working to improve services" in this area. Why didn't you tell us before?!
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Amy
(@Yippers) reported
from
Bristol, England
@virginmedia Email to say it was resolved by offer of an apology which I never accepted so I called customer services who offered the credit of overpayment onto my account which I’m still waiting for.
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia Thank you for your reply. He told me that the cheque had not been activated when I first called 5th June. I was told it would be sent out via check. He told me today it would take a further 2/3 weeks. Sadly was no help at all. 😒😥
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia My account has been compromised so I can’t sign in to join?
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Derby Pascal
(@derbypascal) reported
from
Bristol, England
@virginmedia The service checker just says its down but doesn't tell me what's going on.
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Totally shocking services again, tried web chat messaging etc crap. Speed test less that 12 mbps, paying for 100mbps 🤯🤯🤯 What are you going to do it In off after 20+ years of pain, no more!
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Enzo Faulhaber
(@enzo_faulhaber) reported
from
Yate, England
@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi there, the engineer came round but it hasn't fixed the issues. It's dropped 4 times now in the last hour, despite me doing a full reset. It's completely unusable. Please help!!
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Even if everything is replaced. Box, entire cabling, whatever. I'm not getting the service that I pay for, over an extended period of time.
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia As early as possible before whoever does this manages to help themselves to my money like last time
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia Hi again guys. Exactly the same experience. They can't help me because by the time I've waited on hold, and weve discussed the problem again (for the 20th time or so), the problem has resolved. It's still happening 4 times an evening and it needs fixing. Please help.
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AngelMelSelector
(@AngelMel2017) reported
from
Bristol, England
@virginmedia I'm disappointed with the service I have received. Finally ended my contract, claimed my credit refund only for it still not arrive 6weeks later. Called call centre & was told I'd have to wait 2/3 more weeks. Why? Its unacceptable to have to wait so long. #complaint
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VickyL
(@VickyLorych) reported
from
Bristol, England
@virginmobileuk @virginmedia hi I ordered a phone on the 29 July not heard anything until yesterday then order was done but no credit agreement received phone call to you again for an hour today no resolution call handler said he would call back still no call 😩
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Toby Osborne
(@TobyOsborne1) reported
from
Bristol, England
@virginmedia I spoke to a rude adviser who said they’d escalate it. However my pac code has already been swapped out and there was no urgency. I am now waiting in the hope that someone else doesn’t get control of my phone
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Matthew Turner
(@MTurnerNFL) reported
from
Bristol, England
@virginmedia The only issue I have with that is that every time I contact that number, the following happens: 1) I explain the issue, again 2) they advise me to follow the steps as are online, again, that I've already done, even though I say I've done them 3) they ask me to monitor 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paddy furlong
(@paddy_pfur) reported
Virgin media down in Maynooth, story?
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drew semple
(@grecianvenetian) reported
@virginmedia yes it is a new customer offer, my point being, as an existing customer it is 40.75, as a new customer it is 32.99, so would you rather i cancel my contract and come back tomorrow as a new customer?
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Sahida
(@sahida2020) reported
@virginmedia Hi yes, I checked the forums first and followed their advice and also hoover any dust regularly. I will try to have it stand on something for the next 24hrs and see if that helps? Would that reduce the sound? It never made any sound before.
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Kilo Alves
(@KiloAlves) reported
@virginmedia @VillaMad3 I hope they’re investing that £4.75 in their customer services department.
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Sahida
(@sahida2020) reported
@virginmedia We had it installed only in July. Why was this never explained by the Virgin engineer? Should this not have been advised to us? He installed it & left it that way so don't see why we should fit the bill. let's be honest I'm sure almost everyone has their router on a floor
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(•̀ᴗ•́)و
(@carlymoore_) reported
@virginmedia hi pls help! hub 5 is working fine except for with the ps4 where upload & download speeds are ridiculously low
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🄵🅁🄴🄴🄴🅉🄾
(@freezinwolf) reported
@virginmedia The text team is who I was connected to. I was asked if I wanted to move to WhatsApp, which I did. It's now been going on for 4 days... How is that 'help'?
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Philip
(@________PC01) reported
@virginmedia Nokia 3.1. No signal within a 2 mile radius, beyond that its OK.
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Sahida
(@sahida2020) reported
@virginmedia And also, it should be under warranty. I have a staff account and sad to see this type of service being provided by VM. The onus is on you and it is your equipment which has failed in less than one year. We pay £45pm for this. Speeds also have gone down but that's for another day
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Lana O'Kell
(@LanaOKell) reported
So @virginmedia are putting prices up by £3.50 a month so basically it’s now £50 a month just for the freaking internet. It’s extortionate, especially when they have a monopoly on speed and service access. Disgusting, vile man overcharging people for what is now essential