Virgin Media Outage Report in Warminster, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Warminster, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Wi-fi | |
| Melksham |
TV | |
| Trowbridge |
Internet | |
| Frome |
Internet | |
| Trowbridge |
TV | |
| Trowbridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warminster, England
Latest outage, problems and issue reports in Warminster and nearby locations:
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marko
(@Markobhoy) reported
@virginmedia @MissFairhurst Our WiFi is constantly dropping. Has been since day one. Tried boosters, rebooting etc. Hub 3 is absolute garbage.
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kng100
(@Thee__archangel) reported
@virginmedia No she hasn’t, she doesn’t have a Twitter account. She has stated that she has called 6 times, spoke to a team member and been told that she will receive a call, whic never came. This has been over a period of 2 months. Also enquired on your website twice and received no reply.
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Chris Morrison
(@chrisrfc54) reported
@Jukeyz 3 of my mates had problems last night all with virgin media getting kicked from games and just freezing all the time
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myfanwy evans - politically homeless
(@MfanwyEvans) reported
@virginmedia I have checked that page, apparently there is not a problem
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Lin Brogan
(@BroganLin) reported
@virginmedia Can anyone help me with a Virgin Mobile Family Plan? Just spent over 2 hours on Live Chat but gave up in the end...
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Richard cook
(@Richard_cook96) reported
@virginmedia But you’re not investigating, all you said was that if I am still experiencing the issues in a weeks time then I should contact you!
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🔴📖⚪️
(@ReedGooner) reported
@virginmedia Pointless, your automated service does not have any option for complaint update. Worst service I have experienced in a long while. Just tells me to call your number which means another hour plus phone call
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Amanda Cross
(@Crossy77) reported
@virginmedia I’ve spoken to 2 different people who have given me incorrect information and live chat and Twitter and now you want me to call again?! This is awful service Virgin Media! Not acceptable. I want someone to call me urgently please
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Anna Perks
(@anna_perks) reported
@virginmedia No reference provided as nobody ever informed us that you only take complaints by email not telephone. 3 complaints have been raised in total with your staff promising call backs from managers which we have never received
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Paul Dixon
(@Pauldicka79) reported
@Jukeyz mate @virginmedia is shite at the minute , keep getting massive drops in tinternet and i ain’t getting nowhere close to the 150mb we pay for one night last week i was getting 13 mb !!! unfortunately they are best of a bad lot