Virgin Media Outage Report in Warminster, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Warminster, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Frome, Trowbridge, Bath, Melksham and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Frome |
TV | |
| Trowbridge |
Internet | |
| Trowbridge |
Internet | |
| Bath |
Internet | |
| Trowbridge |
||
| Melksham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warminster, England
Latest outage, problems and issue reports in Warminster and nearby locations:
-
Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
-
captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
-
Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
-
Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
-
Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
-
Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
-
Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
-
Yiddo1982 🐓
(@621_karl) reported
from
Warminster, England
@virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.
-
Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
-
Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
-
Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
-
Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
-
Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
-
Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
-
Mark Scott
(@markscott) reported
from
Melksham, England
@virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services
-
Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
-
Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
-
Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
-
Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia Then you will have a big problem
-
Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
⭐️Lizzums 🌙
(@LizzumsBB) reported
@virginmedia It’s connected wirelessly to the powerline though as the wired connection is occupied by my laptop. Just glad SOMETHING works. Unfortunately I think it’s just the PS4 doesn’t like it. The new router is in the same place and no other device has an issue even in the same location
-
Ste
(@Ste_F1) reported
@virginmedia is there a fault checking service I can run on my TiVo box or a contact number I can ring to speak to sometime about my picture signal please?
-
John Morgan 💙
(@JohnMor97232403) reported
@virginmedia I will state again, that either there is a problem with the router (hub4) or Virgin is not giving me 1gb broadband. I have had to purchase a Wi-Fi extender since moving to hub4, costing me an extra £100.
-
Its only me
(@djhx66) reported
@virginmedia Three calls yesterday !!!! This is absolutely shocking customer service , I wasted the entire day, not sur how much I will be charged for the calls from my mobile either which you do not supply
-
Ryan
(@ryanvtwin) reported
@virginmedia #virginmedia, why do you treat existing customers worse than new customers ? Appalling that I have to leave to benefit from your advertised offers.
-
Paul Wilson
(@PaulWilson95) reported
@virginmedia @richardbranson virgin media are a disgrace!!! You make it impossible to leave your over charged shocking service. Fastest WiFi??? Aye OK pal. It doesn't even cover my MASSIVE 2 bed flat! #robbingthepublic
-
Tafadzwa
(@journywtafadzwa) reported
Finally understand why people say @virginmedia are the worst
-
DiamondNine
(@PhilipBadley) reported
Does anyone work in virgin customer services today? 30 mins and still waiting #virginmedia
-
John Middleton
(@johnboyjm) reported
@virginmedia why does your broadband keep going down it’s crap it works then don’t then does what’s going on
-
Bmdoggies
(@bmdoggies) reported
@virginmedia Hi, I have had on and off issues since I took the contract out a year ago. When ever I speak to someone I’m told it will be fixed in 24 hours(same last night) It’s impacting my work now which is not acceptable. I regularly have to reboot the rooter to try and regain a connection