Virgin Media Outage Report in Warminster, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warminster, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Warminster, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Frome and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
Internet | |
| Frome |
Internet | |
| Trowbridge |
TV | |
| Trowbridge |
TV | |
| Trowbridge |
TV | |
| Bath |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warminster, England
Latest outage, problems and issue reports in Warminster and nearby locations:
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Robert LW
(@RJLW) reported
from
Frome, England
Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Andy
(@andy_williams27) reported
from
Trowbridge, England
@virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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Yiddo1982 🐓
(@621_karl) reported
from
Warminster, England
@virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Woody - ⚽️ #inleewetrust #ttaout ⚽️ #KRO
(@WoodyUK69) reported
@virginmedia I was promised a new 18th deal for £60 with 2x new 360boxs (1mini) as my V6 & Tivo are 6+yr old with intermittent fault, as it wasn't noted by contract team even after 3 call, I'm told today I will have to pay extra £10 for boxes I was promised as a loyal customer & old equipment
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Lisa Pooley
(@lisa_pooley2000) reported
@virginmedia I have checked the service status website and it states there is no problem and I have turned the WiFi box on and off and reset it and I still have no connection. This is very frustrating as I have had to use my mobile data to do my university work
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susie l
(@sjayrocket) reported
@virginmedia The chat dropped! Did what you asked and still no service. Did a quick reboot as well, still didn’t work
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⚒■KAYI■⚒
(@KAYI50747133) reported
@virginmedia I know multiple Virgin customers who had the same issue. I will try again when the Red button option is available on Sky Sports next time.
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Hope-Marie Bonnen
(@HopeMarieBonnen) reported
@virginmedia mobile data is down in my area. Can you fix please? Asap? Now?
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Phil Jemmett
(@philjemmett) reported
@virginmedia Whenever I phone it spends a long time telling me to use the web app or the online pages or text service. The last few times I've tried that I've been told to pay £240, or just passed from pillar to post So frustrated for the complete lack of service unless we complain publicly
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Mel Ussher
(@melusher3) reported
@VirginMediaIE Is their a problem with online chat / twitter & what app with virgin media
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Dan Thompson
(@dan_pentagram) reported
@virginmedia been on hold with ‘customer relations team’ for an hour and 15 mins now. Wonder if they actually exist?
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Simple Life
(@KH4NS) reported
@virginmedia I don’t need a credit score or history I don’t borrow money from the market. I just need functional services which is a struggle with Virgin. In almost 4 years I have only seen the service go from bad to worse
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Phil Jemmett
(@philjemmett) reported
Dear @virginmedia - I am not a table tennis ball, so please stop batting me backwards and forwards between two teams that can't help me. This is on the web app you nag me to use for 2 solid minutes everytime I try and call you on the phone. 1 hour in and I've got nowhere.