Virgin Media Outage Report in Westbury, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Westbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Westbury, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bath, Radstock and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Bath |
Internet | |
| Bath |
Internet | |
| Bath |
Internet | |
| Bath |
Internet | |
| Trowbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Westbury, England
Latest outage, problems and issue reports in Westbury and nearby locations:
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Sj_carter
(@sarahcarter_sw) reported
from
Bathford, England
@virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!
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Antony Moore
(@amooreict) reported
from
Bathford, England
@BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.
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David Newton
(@RoarSoundsBath) reported
from
Bathford, England
@SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Lee Stone
(@leesto) reported
from
Bathford, England
I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Begley
(@RobOFeckit) reported
@virginmedia My complaint C-0102221513 has not been satisfactorily resolved. I want to reduce my TV package. I have never had so much hardship to do a simple task
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Joanne Ellis
(@breeze1jo) reported
@virginmedia They haven’t they keep saying they have sorted the problem but they haven’t. I have made numerous phone calls since Saturday, 4 today and it’s still not sorted. Would really like to talk to someone who can really help.
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the pompey pope
(@thePompeyPope) reported
@virginmedia Finally got an answer. The entire process took 4 & half hours. This lack of support or help will definitely influence my decision when looking for my broadband supplier. I would like to resolve any issues quickly and simply. That doesn't happen with VM any more
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UKPREPPINGSHOP
(@uk_prepping) reported
@virginmedia Report to CISAS ombudsman... they charge virgin for each complaint... they soon reply then!!!
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Rob Begley
(@RobOFeckit) reported
@virginmedia This is the problem! They don't answer calls They don't use text They don't use chat What am I meant to do?
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mark palmer
(@MaverickMark) reported
@virginmedia Months of intermittent broadband and serial customer service failures. Just go through months of tweets putting this on record to you to save me being patronised again.
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SAM
(@SAMD70) reported
@virginmedia All I wanted was to add a third tv box to my package and update all boxes in my house to a 360. Boxes didn’t arrive now after multiple phone calls I’m told a third box was never agreed, and the bills I’ve received, and I’ve had multiple ones are all different , help is useless !!
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Alex
(@dewster99) reported
@Raisin_UK trying on here as my secure message hasn’t been responded to from 18/01. Tried to email for my welcome bonus but it’s been bounced. Since seen from Google there’s an issue with virginmedia emails and raisin. How can I claim my bonus?
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UKPREPPINGSHOP
(@uk_prepping) reported
@DalePCooper @virginmedia They sold out to usa hedge funds couple years ago hence the scaling back of Service but costs going up...disgrace
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Anson Lewis
(@theAnsonLewis) reported
@virginmedia You cancelled a service despite telling me no services would change, when I contacted you at the end of my contract. I got through to someone in the end, but very frustrating to take so long. And I have to it for the service I lost