Virgin Media outages and service status in Westbury, England

Problems in the last 24 hours in Westbury, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Westbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Westbury, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bath, and Frome.

City	Problem Type	Report Time
Trowbridge	E-mail	6 days ago
Trowbridge	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Westbury, England

Latest outage, problems and issue reports in Westbury and nearby locations:

• 
  aran kay (@Arankay_1) reported 4 minutes ago from Bathford, England

  @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

• 
  Antony Moore (@amooreict) reported 5 minutes ago from Bathford, England

  @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

• 
  Harry Maw (@MorefromMaw) reported 6 minutes ago from Bathford, England

  I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

• 
  Jon Taylor (@jon_p_taylor) reported 7 minutes ago from Bathford, England

  @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

• 
  Harry Maw (@MorefromMaw) reported 12 minutes ago from Bathford, England

  @virginmedia What do you think my problem has been this whole time? No one will answer me

• 
  Dominic Ellison (@tyokischild) reported 23 minutes ago from Frome, England

  After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

• 
  Adam Crawford (@AdzCrawford2003) reported 25 minutes ago from Bathford, England

  @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

• 
  Adam Crawford (@AdzCrawford2003) reported 28 minutes ago from Bathford, England

  @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

• 
  Matthew Butler-Hart (@MButlerHart) reported 30 minutes ago from Frome, England

  @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

• 
  Adam Crawford (@AdzCrawford2003) reported 32 minutes ago from Bathford, England

  @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

• 
  Adam Crawford (@AdzCrawford2003) reported 33 minutes ago from Bathford, England

  @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

• 
  Sam Osbiston (@SamOsbiston) reported 35 minutes ago from Melksham, England

  @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

• 
  captain chungus™ (@Yarrhful) reported 38 minutes ago from Melksham, England

  @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

• 
  Chris Lowe (@ChristoffLowe) reported 39 minutes ago from Bathford, England

  @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

• 
  Mark Brookes (@BrookesComms) reported 42 minutes ago from Frome, England

  @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

• 
  Jon Hackett (@JonHackett) reported 47 minutes ago from Steeple Ashton, England

  @virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....

• 
  Jim James 🇺🇦 (@jimajames) reported 52 minutes ago from Trowbridge, England

  @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

• 
  Adam Crawford (@AdzCrawford2003) reported 52 minutes ago from Bathford, England

  @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

• 
  Nathanial Sydenham (@NatSydenham) reported 54 minutes ago from Bathford, England

  @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

• 
  𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported 58 minutes ago from Bromham, England

  @SiOrme @virginmedia Go elsewhere. They are the worst.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alicia Folge (@alisuy5) reported 4 minutes ago

  @virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?

• 
  GrandaJoe (@GrandaJoe0224) reported 10 minutes ago

  @Harjam10 @virginmedia They have always been ****. So bad I moved to Sky!

• 
  jason (@Jason29wctb) reported 10 minutes ago

  @virginmedia @LDA74 First complaint was made 3/1/2023 and got worse

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 11 minutes ago

  @sephiroth17181 @virginmedia Had this for a long time in 2 areas - both had street cab within 25m of property. Would constantly lose connection & engineers left me with a box of up & down attenuators to bring signal levels back into sync.

• 
  Denise Swif5 (@DeniseSwif5) reported 13 minutes ago

  Virgin media Day 16 no service or no contact #jokers

• 
  Seph (@sephiroth17181) reported 15 minutes ago

  @RevQntmBigfoot @virginmedia the worst part for me is i explained clearly at least 6 times, but each rep was like "lets check wifi" "oh you need a wifi extender" i get more sense talking to the brick wall behind my monitor than any rep from virgin

• 
  Daniel (@daniel18921892) reported 18 minutes ago

  @Simon_Whale @virginmedia Confused because they have literally stated they sent you a return pack? I’ve been with them for years and have never had an issue with them. Suppose it’s beucase I’m not a **** like you clearly are

• 
  Adrian (@ConfusedFergie) reported 18 minutes ago

  3 days in a row WiFi is down... @virginmedia you need to step up your game. Perhaps I won't pay you 3 months in a row and see if that gets you to get your act together...

• 
  Thomas (@Bluebro1lfc) reported 19 minutes ago

  @kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 20 minutes ago

  @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.