Virgin Media Outage Report in Southwick, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Southwick, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Bath, Trowbridge and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
TV | |
| Trowbridge |
Phone | |
| Trowbridge |
Internet | |
| Trowbridge |
TV | |
| Trowbridge |
Internet | |
| Bath |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwick, England
Latest outage, problems and issue reports in Southwick and nearby locations:
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓
(@NoWireHangers) reported
from
Bromham, England
@SiOrme @virginmedia Go elsewhere. They are the worst.
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Andrew Dodd
(@Doddstar79) reported
from
Bathford, England
@virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.
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Jason side
(@jason_side) reported
from
Kingswood, England
@virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.
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Yiddo1982 🐓
(@621_karl) reported
from
Warminster, England
@virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Complaint should have been obvious from ALL the comms I’ve sent. Contracted TV, phone, unlimited BB £79/mth. Can’t get phone line (waiting 8 months) but £105 DDs taken each month. Truly appalling
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia stopped our DD because you take excess ££ from our a/c. Called lots of times, written 2 complaints, been promised it’ll be sorted but empty promises AGAIN absolutely by far worse customer service I’ve ever experienced
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Jon Godfrey
(@jongodfrey) reported
from
Saltford, England
I can’t wait. Awful service and complaints handling by @virginmedia so looking forward to @theTRUESPEED
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Richard George
(@rjgux) reported
from
Kingswood, England
@dangerous_85 @virginmedia I really don’t see the point in the service checker. There’s clearly an issue but still says ‘No known issues’. Rediculous
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Never given a reference, sent 2 email complaints have acknowledgement as proof but you guys never even bothered with a reference let alone a proper response
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
Can’t stream jack shit on @virginmedia waste of time fails every Twenty minutes #prepareexittoalternative
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PASTOR WILL🇲🇼🇬🇧
(@BlackMayan) reported
from
Keynsham, England
Or @virginmedia just being shit as usual.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Would love to call but thanks to you guys I don’t have a phone!!!!!!! & holding for 30 mins on a mobile is unacceptable. Here’s an idea, get your team to call me. It’s called customer service. Something Virgin don’t know if.
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luke beedle
(@lukejherridge) reported
from
Kingswood, England
A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia absolute disgrace. Advise via Twitter to make complaint, logged 2-no response, called lots no joy, promises result in nothing. Absolute shambles. STAY AWAY peeps!! Sky a dream in comparison
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia No point, tried Twitter several times to no avail. Calls = wasted hours of ones life. Sign for letter now sent to complaints as 2 official complaint emails had “no” response. Next stop Ofcom.
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Shaun
(@SNewport01) reported
from
Kingswood, England
@virginmedia The Internet was down and I ran 4 diagnostics and each one told me my cable wasn't plugged in to my hub, after being on hold and ringing back I was instantly told by the automated service that my postcode had problems. Its fixed now
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Gipp
(@Stupacabra) reported
I have never known a company less interested in helping me than @VirginMedia. Their service is, without a hint of exaggeration, an unfunny joke. Time-wasting rubbish.
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Dr Brian O'Halloran
(@playingwithdust) reported
Oh dear god - the idiot on Virgin Media just said that Ajax were runners up in the Champions League in 1995. 😬 #NEDDEN
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S Y M P H O N I C A
(@xsymphonica) reported
And once again, @virginmedia connection is down, has been all day. 🙃 Estimated fix was 1720, now 2320. 😔 No telly as a result without burning all my mobile data. Feeling like hell, wanted to watch Bridgerton ... guess that's not happening!
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Everything Livi
(@EverythingLivi) reported
@virginmedia any update on when wifi will be backup it’s been down since 9am this morning and no sign of it coming back on.
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Daniel Huw Bowen
(@Adjectiveless) reported
@virginmedia Hello! I've had problems with your website and service for the past two hours. I've tried to solve these issues by phone and web chat, to no avail. I am unable to sign in to my account and access further support due to system errors. Is any assistance possible?
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Mr.E
(@MrKenE) reported
@virginmedia I’m having major problems with my Virginmedia install I need help. It’s been going on 2 months!
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Liz barrie
(@barrie_liz) reported
@TheFlorida41 @virginmedia I need help no Wi-Fi so no Netflix etc n I’m full o covid so isolating in my room think I might go stir crazy come on Virgin get your stuff together!!!
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(Keep It Simple)
(@Bart1991Oliver) reported
@Mytharios @virginmedia In Wandsworth and no internet this entire evening (or TV). Predicted fix time 5pm tomorrow. What a joke.
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Browny
(@Browny1956) reported
@virginmedia have the worst customer service I have ever experienced in my life Their online service SMS is as bad as their broadband & their overseas call centre is even worse I am trying to do the decent thing & cancel my contract but now I am just going to cancel my DD
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𝒦***
(@Kazz094) reported
I don’t understand Virgin Media Broadband. ‘Oh you have internet for twitter, FaceTime, YouTube and Netflix’ but you don’t have internet for Twitch or Google. Man, **** off