Virgin Media Outage Report in Southwick, Wiltshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Southwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Southwick, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Bath, Melksham and Box.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Wi-fi | |
| Melksham |
TV | |
| Box |
Total Blackout | |
| Trowbridge |
Internet | |
| Frome |
Internet | |
| Trowbridge |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Southwick, England
Latest outage, problems and issue reports in Southwick and nearby locations:
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
@virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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KB
(@kadenbatt) reported
from
Warmley, England
@virginmedia After all the outages it's not stopped my WiFi pods working. How do u fix this? I've reset the hib and I've tried plugging the pods in close by to pair again and I get nothing
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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The Pistol from Bristol
(@pistolpete303) reported
from
Kingswood, England
@virginmedia trying to call 789 this morning. Either does not connect or getting an engaged tone. Also website not working correctly. Is there a problem as need to speak with you ASAP?
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Owen Barnfather
(@Barnfather) reported
from
Westbury, England
Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Sam 🏴☠️
(@BRFCSamuel) reported
from
Kingswood, England
.@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Andy Wilcox
(@AndyMWilcox) reported
from
Kingswood, England
@virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CCÉ FISÉ
(@IrishTV_films) reported
@Page_888 @LTSX123 @russty_russ Less so south of the border, as it's not available on most pay platforms any more, nor are any of the itv suite of channels, largely due to Virgin Media and it's sister TV service, Virgin Media TV, who hold the rights to many ITV studios content... which is an issue in itself.
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Olly🤘🏻
(@ollybishop) reported
Internet down too? 🤔 @virginmedia #Halloween
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Olly🤘🏻
(@ollybishop) reported
Internet down too 🤔 @virginmedia
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ak6111
(@Akhan6111Akhan) reported
@virginmedia Virgin media down😡
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RS Andrews
(@R_S_Andrews) reported
@virginmedia your internet is absolutely ****!!! All it says is “weak security” every 5 mins, 10 if I’m lucky! Can’t wait to leave… I may not even pay this last bill 😔
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Kerry Brooke
(@KB221176) reported
@virginmedia I’ve tried calling this number but the only options I have are for broadband or tv and this isn’t the issue I’m having
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Louise Parker
(@LouiseP96351531) reported
@virginmedia I had already tried that before ringing 150 & it hadn't worked. I was told by advisor that even when they had been changing them for customers it didn't resolve problems or did for just a few days only. told there was a major outage in my area & engineers had been working on it
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Willow McGregor
(@LeighsyPeasy) reported
Anyone in #Dundee got bother with on demand and catch up not working on @virginmedia ?? Im getting error message V210
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zombiewho03
(@alex201002) reported
@virginmedia im having trouble going on websites it keeps telling me somthings wrong could it be that i have to call you up to let me look at this stuff??
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SonOfAlba🏴🇺🇲
(@SonOfAlbaa) reported
@virginmedia You’re a ******* joke and a half. Get your **** together or I’m switching company’s