Virgin Media

Virgin Media Outage Report in Southwick, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Southwick, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Southwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Southwick, Wiltshire, England 02/03/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southwick, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Devizes, Trowbridge, Bath and Frome.

Loading map, please wait...
City Problem Type Report Time
United KingdomDevizes Internet
United KingdomTrowbridge Internet
United KingdomTrowbridge Internet
United KingdomBath Internet
United KingdomFrome TV
United KingdomTrowbridge Internet

Community Discussion

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Virgin Media Issues Reports Near Southwick, England

Latest outage, problems and issue reports in Southwick and nearby locations:

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

  • BRFCSamuel Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    @virginmedia This contact was via the phone. He did give a reason, the reason being he didn’t know what the problem was. So told us to sit here and wait with no Wi-Fi and hope it sorts itself out.

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

  • Arankay_1 aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • AndyMWilcox Andy Wilcox (@AndyMWilcox) reported from Kingswood, England

    @virginmedia My broadband keeps disconnecting. This is my 4th time contacting and it gets worse each time you apparently fix something. Please can you fix it. I cannot work at home and I’ve just been booted out of your online chat to resolve the problem!

  • NatSydenham Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • sarahmwolf74 Sarah Wolf (@sarahmwolf74) reported from Frome, England

    @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

  • SurrealPaulT Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • jimajames Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    @virginmedia What do you think my problem has been this whole time? No one will answer me

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • joeh90429 Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England

    7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • Barnfather Owen Barnfather (@Barnfather) reported from Westbury, England

    Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

  • BRFCSamuel Sam 🏴‍☠️ (@BRFCSamuel) reported from Kingswood, England

    .@virginmedia telling us to sit and wait for 24 hours without internet just incase our Wi-Fi starts working again before they’ll actually do anything, great customer service… not 👍🏻

  • MButlerHart Matthew Butler-Hart (@MButlerHart) reported from Frome, England

    @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JVickeryUK James Vickery (@JVickeryUK) reported

    @virginmedia There isn't, website says there are no issues in the area. We're in the SW18 area so grateful if someone can take a look. Has been down for about an hour.

  • leggyjo Joanne.B (@leggyjo) reported

    @virginmedia Modem and box fitted January in hallway no end of problems and was told it needed to be moved because of wheelchair access in hallway. Can’t open door fully. Was told she would have to pay for it to be moved?

  • livs_spamm Liv (@livs_spamm) reported from Plymouth, England

    @virginmedia i’m in a HMO and are wifi is rubbish and now i don’t have any signal. i can’t contact customer services because i don’t know the account number as i’m a tenant!! how do i speak to a human?!

  • nicola_cookson Nicola Cookson (@nicola_cookson) reported

    @virginmedia I think I am back on. Busy testing. I normally have my pc connected via Ethernet via a WiFi booster. While I have you the WiFi never seems to reach my son’s bedroom and he uses mobile data - we only have a little 3 bed house

  • hzy979 Depp (@hzy979) reported

    @virginmedia how does your price increase work? Seems like you just send email to customer and clearly disregarding the contract in place?

  • akhan999 Amjid Khan (@akhan999) reported

    @kaybaka @virginmedia Kay have you checked if there’s issues in your area on virgin status page. Have you used an Ethernet cable and plugged that into your laptop to see if that works, if that doesn’t work then it’s not a WiFi issue but issue with fibre to your house. Turn it off and on again

  • clairejdmackie Claire (Ferdinando) Mackie (@clairejdmackie) reported

    @virginhelp @richardbranson VirginMedia - just been trying again. Got cut-off after explaining the whole sage - no call back. Tried the online help chat asked them to call me (they didn't), now they tell me I have to wait up to 72 hours! I'm in tears.

  • leggyjo Joanne.B (@leggyjo) reported

    @virginmedia And the agent was perfectly fine constantly coughed extremely loudly down the phone without saying excuse me at one point my mother was about to ask if they were okay they said yes but they kept doing it and my mother hung up.

  • livs_spamm Liv (@livs_spamm) reported

    please save us @virginmedia ! we are 7 students who need the internet for lectures....our landlord won’t give us the account number and says that we have to fix it ourselves

  • Servi2903 Richard Servidei (@Servi2903) reported

    @virginmedia how do you speak to somebody in customer service who can actually help? 6 hours. 5 phone calls. Zero progress and you’ve just cut me off, I assume by accident, after 25 mins.