1. Home
  2. Companies
  3. Virgin Media
  4. Melksham, England
Virgin Media

Virgin Media Outage Report in Melksham, Wiltshire, England

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Melksham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melksham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Melksham, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge.

CityProblem TypeReport Time
Trowbridge Internet 1 month ago
Devizes Internet 2 months ago
Trowbridge Internet 3 months ago
Trowbridge Internet 3 months ago
Bath Internet 3 months ago
Frome TV 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melksham, England

Latest outage, problems and issue reports in Melksham and nearby locations:

  • VelocityRockFM
    Andy Wrintmore (@VelocityRockFM) reported from Frome, England

    @virginmedia why have you been so awful the last 6 months?

  • SamOsbiston
    Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

  • RJLW
    Robert LW (@RJLW) reported from Frome, England

    Absolutely useless help from @virginmedia customer services today. Had to explain issue 3 times then sent problem to technical team and that was the last I heard. Unequal and unfair treatment of Sky Sports customers on Virgin. Always thought they were the best-serious doubts now.

  • volley_design
    Volley Design (@volley_design) reported from Trowbridge, England

    Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

  • SamOsbiston
    Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • Doddstar79
    Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.

  • RolandMillward
    Roland Millward (@RolandMillward) reported from Trowbridge, England

    @virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.

  • jph98
    Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England

    @virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin

  • tyokischild
    Dominic Ellison (@tyokischild) reported from Frome, England

    After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

  • ChristoffLowe
    Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

  • andy_williams27
    Andy (@andy_williams27) reported from Trowbridge, England

    @virginmedia @Virgin_Victoria Residential but I use internet when working from home etc. This is so frustrating that given the service has been good for last 2 years I have no alternative to look elsewhere for more reliable service.

  • BrookesComms
    Mark Brookes (@BrookesComms) reported from Frome, England

    @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

  • amooreict
    Antony Moore (@amooreict) reported from Bathford, England

    @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

  • BottleShopDan
    Daniel Williams (@BottleShopDan) reported from Royal Wootton Bassett, England

    @vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting

  • ChrisThinkbiker
    Think Bike (@ChrisThinkbiker) reported from Yate, England

    @virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice

  • jon_p_taylor
    Jon Taylor (@jon_p_taylor) reported from Bathford, England

    @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

  • 621_karl
    Yiddo1982 🐓 (@621_karl) reported from Warminster, England

    @virginmedia It’s a property I’m working on at the moment, the elderly owner of the property mentioned it to the engineers at the time and was told it’s normal to have the cable like that. Poor woman spent all this time believing that.

  • ChristoffLowe
    Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • NoWireHangers
    𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England

    @SiOrme @virginmedia Go elsewhere. They are the worst.

  • jamiew007
    Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsdaveeey
    Davey (@itsdaveeey) reported

    @virginmedia as a customer, can I not log into travelodge WiFi for free? Currently staying at one, and don't want to pay £3 a day when I'm a customer. I have an S22ultra which does not support VM Connect (yet??)

  • MattRLJ
    Matt LJ 🇺🇦 (@MattRLJ) reported

    @MPH7MPH @virginmedia Oh they said I can remain on the same by increasing to £66 a month, double a new customer. If you keep prices the same and increase your customer base it’s bigger win. They are greedy mindless con artists!

  • NishaNayak
    Nisha (@NishaNayak) reported

    @virginmedia The extremely rude customer service guy had nothing to help me with, all he did was be rude. We did not have wifi for most days in those 3 weeks. Was very patchy intermittent service.

  • Fwcomm
    Jackie Stewart (@Fwcomm) reported

    @virginmedia And you still didn't answer and I talk to you guys thinking everything is sorted and you just keep messing up! Now you have removed my sky sports. I'm done. Time to cancel and give another provider my custom

  • kra2yash
    H ¶ (@kra2yash) reported

    @virginmedia When a technician came out, he called another team to fix the box and they flat out refused to come because the problem has resolved itself but if the same problem happens again has it really resolved itself ? Look at the comments you get about your service.. embarrassing.

  • martinharris10
    Martin Harris (@martinharris10) reported

    New Internet connection tomorrow from Onestream. Virgin Media wanted 3x the price because I was no longer a ‘new’ customer. Loyalty counts for zero. @Onestream_UK

  • rajgillwho
    Jed i Knight (@rajgillwho) reported

    @virginmedia I called and I got a message that you’re too busy and sent me a text on things I can do? Hotspot from my mobile works fine, can’t get on the internet with multiple disconnections! It’s been like this for 2 wks! Frustrated with no solution!

  • nickbland13
    Nick Bland (@nickbland13) reported

    @virginmedia It says it's a complex issue and didn't give me a time frame

  • CaesarP_0
    Beefy (@CaesarP_0) reported

    @virginmedia why is my wifi not working but wired its all good?????

  • hee_haw_hum
    Cornelius (@hee_haw_hum) reported

    @virginmedia Would you kindly move #Channel4HD to channel 104 and then get rid of ALL your standard definition channels. People shouldn't be paying extra to get a decent bloomin resolution in 2022, what's wrong with you people?!