Virgin Media

Virgin Media Outage Report in Melksham, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melksham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melksham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melksham, Wiltshire, England 03/16/2026 20:45

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melksham, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Trowbridge and Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Internet
United KingdomDevizes Internet
United KingdomTrowbridge Internet
United KingdomTrowbridge Internet
United KingdomBath Internet
United KingdomFrome TV

Community Discussion

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Virgin Media Issues Reports Near Melksham, England

Latest outage, problems and issue reports in Melksham and nearby locations:

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

  • BrookesComms Mark Brookes (@BrookesComms) reported from Frome, England

    @Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....

  • tyokischild Dominic Ellison (@tyokischild) reported from Frome, England

    After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.

  • VelocityRockFM Andy Wrintmore (@VelocityRockFM) reported from Frome, England

    @virginmedia why have you been so awful the last 6 months?

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

  • Yarrhful captain chungus™ (@Yarrhful) reported from Melksham, England

    @virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.

  • NoWireHangers 𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓 (@NoWireHangers) reported from Bromham, England

    @SiOrme @virginmedia Go elsewhere. They are the worst.

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?

  • amooreict Antony Moore (@amooreict) reported from Bathford, England

    @BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.

  • volley_design Volley Design (@volley_design) reported from Trowbridge, England

    Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything

  • jon_p_taylor Jon Taylor (@jon_p_taylor) reported from Bathford, England

    @virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted

  • SamOsbiston Sam Osbiston (@SamOsbiston) reported from Melksham, England

    @virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.

  • RolandMillward Roland Millward (@RolandMillward) reported from Trowbridge, England

    @virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.

  • ChrisThinkbiker Think Bike (@ChrisThinkbiker) reported from Yate, England

    @virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice

  • ChristoffLowe Chris Lowe (@ChristoffLowe) reported from Bathford, England

    @virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Muso14554911 Muso (@Muso14554911) reported

    Who else experiencing problems with virgin media poor service? #poorserviceVirginMedia

  • Love2knit4love Love2knit4love (@Love2knit4love) reported

    @virginmedia is there a live chat function ??? Fed up trying to phone, costing me a fortune. My TiVo box is knackered & totally fed up not getting the service that I pay for, seriously thinking of changing to Sky !!

  • emma_brayton Emma (@emma_brayton) reported

    @virginmedia I am absolutely fuming! Our internet went down at 14.30pm yesterday and apparently isn’t going to be fixed until the 7th December??? Someone needs to get in touch with me now! I want to cancel my contract.

  • Muso14554911 Muso (@Muso14554911) reported

    Virgin media has let me down big time reported a faulty and never been fix now they don’t answer calls or text or emails #poorservicevirgmedia

  • Muso14554911 Muso (@Muso14554911) reported

    Some customers like myself at Cb5 area are being ignored by virgin media and not getting tv service TiVo box faulty and Virgin media not interested. Poor customer service online and at all levels. Will have to move to SKY.

  • NickSTDavies Nick--ST (@NickSTDavies) reported

    @virginmedia Would you ring up and tell me my router is sending you data about problems with my speeds? And then get me to do a speed test from my laptop.....and only my laptop 🤔 Couldn’t do it off my @Apple iPhone apparently?? Sounded a bit dodgy to me

  • ivinsant Anthony Ivins (@ivinsant) reported

    @virginmedia It came back up and is now down again, same problem. I cannot continue like this. I am now going to lodge a formal complaint so I can take this to the Ombudsman, please DM me your official complaints contact details.

  • tcgpickle Tamsin Grayling (@tcgpickle) reported

    @virginmedia I’m not going through it all yet AGAIN! This has been going on for months. Look at your records. I received an email from Hollie B last week, the latest in a long line of people who say they’ll look at the issue and, again, nothing. Meanwhile you’re hounding us with texts!

  • AndyDerricott Andrew Derricott (@AndyDerricott) reported

    @virginmedia have changed over to you on the 200+mbps plan early November. Having massive problems with it. Speed fluctuating all over the place and dropping on all out devices in the house. Really struggling to get through to anyone to get someone to come and look at it.

  • Amit91987 A.P (@Amit91987) reported

    @virginmedia terrible internet speed for the past couple of days! Please help.