Virgin Media

Virgin Media Outage Report in Melksham, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melksham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melksham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melksham, Wiltshire, England 12/24/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Melksham, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Frome, Trowbridge and Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomFrome TV
United KingdomTrowbridge Internet
United KingdomTrowbridge TV
United KingdomBath TV
United KingdomBath Wi-fi
United KingdomMelksham TV

Community Discussion

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Virgin Media Issues Reports Near Melksham, England

Latest outage, problems and issue reports in Melksham and nearby locations:

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia day 2 and 53 minutes so far listening to your gushing voiceover in the queue on 0345 464 1111. What do I need to do to talk to you? Don’t say online chat as that’s the same. It’s an important situation and I don’t know how I can talk to you ? Help!!

  • leesto Lee Stone (@leesto) reported from Bathford, England

    I see @virginmedia are up to their usual tricks of hiding their service issues. Public status checker with postcode: It's all fine 🤔 Login with checker: There's a known fault in your area.

  • markscott Mark Scott (@markscott) reported from Melksham, England

    @virginmedia I am glad I silence unknown callers, your sales team do not get the message. I am@happy with my current service and I will not get your TV or mobile services nor your land line services

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia help! Have phone 150 (automated!). No local problem. Have done everything the automated response told us to do. Including the automated text message. Still no Internet through hub. No WiFi! We have TV. Now what? A human might be able to help!

  • lyntaylor55 Lyn Taylor (@lyntaylor55) reported from Southwick, England

    @virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!

  • emilyunicorns95 ✨Emily✨ (@emilyunicorns95) reported from Bathford, England

    @virginmedia is there any chance we can call you and bypass the home phone number option to set up our broadband please? We’ve been living in our flat since 27/09/21 and still nothing. We’re on the free plan and we’ve heard and had nothing, please help! Thank you.

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia Then you will have a big problem

  • jamiew007 Jamie Walker (@jamiew007) reported from Melksham, England

    @virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?

  • dac5267 Dave Clark (@dac5267) reported from Yate, England

    @virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.

  • enzo_faulhaber Enzo Faulhaber (@enzo_faulhaber) reported from Yate, England

    @virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐

  • Kranitoko Charlie Murray (@Kranitoko) reported from Chippenham, England

    Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia Can’t access that link. Happy to revert to old fashioned courtesy and receive a telephone call. You have my telephone number on my complaint I logged with James earlier.

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia daily internet problems. Same time, every day. At least you are consistent in your terrible service.

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!

  • sarahcarter_sw Sj_carter (@sarahcarter_sw) reported from Bathford, England

    @virginmedia Are you kidding???? I’ve been messaging on your webchat with zero response! I will be cancelling the services & moving her to BT at this rate! Absolutely not acceptable for someone of her age to be terrified by her phone not working!!! She doesn’t own a mobile.

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @Parlez_me_nTory @virginmedia I feel alive ... I just need my COVID jab now to boost the wifi signal as far as Melksham apparently

  • BrookesPics Mark Brookes (@BrookesPics) reported from Frome, England

    @virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?

  • RoarSoundsBath David Newton (@RoarSoundsBath) reported from Bathford, England

    @SophieEB @virginmedia Hello Sophie... As u r aware, I do RKG on Facebook.. I was having probs wiv my broadband with @virginmedia had to go up to 500mbps download speed in order to stream live I had to go to 35mbps high upload vid speed which is what u need... as I was crashing..Pm Me if u need help x

  • JonHackett Jon Hackett (@JonHackett) reported from Steeple Ashton, England

    @virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia fibre down yet again. Seems to be every day about this time, and a few more times in the afternoon. So bloody annoying.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • drewtoplawyer Drew McKenzie (@drewtoplawyer) reported

    @virginmedia - watching Nadal v Djokovic, this streaming service is utterly hopeless , keeps cutting out. I’m paying a lot of money, yet you seem incapable of improving the service?

  • ScandyLilley Scandy (@ScandyLilley) reported

    @virginmedia why is my 200gb service ******* useless ???

  • tghn99 ylmz (@tghn99) reported

    @virginmedia @VirginMediaNews I cannot use the internet service, it is more than 2 hours.

  • denyingtherhym1 denyingtherhymes (@denyingtherhym1) reported

    @donnywongphd @kenyon09 @virginmedia My Virgin is down in N4 too 🙃

  • alexritman Alex Ritman (@alexritman) reported

    Virgin media broadband is down in N8. Again. @virginmedia

  • OhhMrs Mrs Smithcuthbert 🥂 (@OhhMrs) reported

    @virginmedia what’s going on in north London why is the broadband not working?

  • juicybite May May (@juicybite) reported

    @virginmedia Sunday evening and no wifi. To think, we were encouraged to upgrade the speed. Takes forever to connect to a human being, total let down #whatcustomerservices

  • badboyjunglist Ross Cooper (@badboyjunglist) reported

    @virginmedia the Service Status page says ‘No known issues’. Clearly there is a broadband issue in North London tho? What’s the point in having this web page if nobody can be bothered to keep it updated? 🤔

  • Dimple_Khatri1 Dimple Khatri (@Dimple_Khatri1) reported

    @virginmedia broadband is down in the N15 area, and your website says no known issues. Could you please give me an update asap

  • SymsMilun Milun Syms (@SymsMilun) reported

    Virgin media WiFi sucks ***