Virgin Media Outage Report in Melksham, Wiltshire, England
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The latest reports from users having issues in Melksham come from postal codes SN12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melksham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melksham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Melksham, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Trowbridge, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Trowbridge |
TV | |
| Trowbridge |
Internet | |
| Bath |
Internet | |
| Melksham |
Internet | |
| Trowbridge |
TV | |
| Bath |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melksham, England
Latest outage, problems and issue reports in Melksham and nearby locations:
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Volley Design
(@volley_design) reported
from
Trowbridge, England
Anyone else’s @virginmedia down in #Wiltshire? Has been disconnected for past hour... can’t re boot or anything
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia You have provided a totally inadequate service for my daughter & her house mates. As university students they need a reliable service in order for them to continue with their studies. When they called for help you agreed their speed wasn’t as promised....
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Andy Wrintmore
(@VelocityRockFM) reported
from
Frome, England
@virginmedia why have you been so awful the last 6 months?
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia I’ve had no broadband for nearly a week now! It’s not the first time and lost it for 4 days last time. The call centre is absolutely shocking! The worst customer experience I have ever had!
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Dominic Ellison
(@tyokischild) reported
from
Frome, England
After being shackled to shockingly appalling service for over ten miserable years our contract with @virginmedia ends in a couple of weeks! 🥳 🎊 🎉
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Jon Taylor
(@jon_p_taylor) reported
from
Bathford, England
@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Think Bike
(@ChrisThinkbiker) reported
from
Yate, England
@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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Jon Hackett
(@JonHackett) reported
from
Steeple Ashton, England
@virginmedia .... continue.... So you are not fulfilling your obligation! To ask them to pay for boosters to rectify YOUR problem is not acceptable! Sort it out Virgin Media and don’t take advantage of students! Please show some empathy!
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𝚁𝚒𝚌𝚑𝚊𝚛𝚍 𝙼𝚊𝚜𝚘𝚗 👓
(@NoWireHangers) reported
from
Bromham, England
@SiOrme @virginmedia Go elsewhere. They are the worst.
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Charlie Murray
(@Kranitoko) reported
from
Chippenham, England
Still waiting for Virgin Media to contact me about moving over to them... I know they said it can take up to 10 days but YOU'D THINK they'd do all they could for a new customer who's street has, apparently, been cabled into their network 🤔
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Chris Lowe
(@ChristoffLowe) reported
from
Bathford, England
@virginmedia My broadband has been down now for 6 days. This is the 3rd time this has happened and the last time lost it for 4 days. The customer support line is shocking for many reasons. Clearly Virgin do not know how to properly fix issues! Shocking service!
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Antony Moore
(@amooreict) reported
from
Bathford, England
@BeefGolf @VirginAtlantic @virginmedia Took me 95 minutes on the phone on Friday to cancel ours.
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captain chungus™
(@Yarrhful) reported
from
Melksham, England
@virginmedia are you having issues with business stuff in the Melksham area? Got nothing and your status page says all is good.
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Lyn Taylor
(@lyntaylor55) reported
from
Southwick, England
@virginmedia so we can now watch TV but what is wrong with the Internet? It's been coming and going for weeks and it's still doing that. Thought you might have sorted it when you sorted the overnight problem!
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Mark Brookes
(@BrookesComms) reported
from
Frome, England
@Flock_ED After years of terrible service from BT we switched to virgin media (like almost everyone in our street) and have had about 200mbps every day for three years. It not the cheapest but it’s very fast.
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia I have an issue with my Tivo box, for the past 4 days search & discover and the apps don’t work until the box gets restarted. So far I have spent over 2 hours on the phone over the last few days and it’s not getting sorted
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Roland Millward
(@RolandMillward) reported
from
Trowbridge, England
@virginmedia As you are aware OFCOM believe this practice is illegal. The fact people can’t move onto a new development and you’re not putting down cables is not their fault. It’s an inappropriate way to treat customers fairly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nisar Hussain
(@nisar_hussain) reported
.@virginmedia your service in the SE5 8NY area has stopped working again. This is the third day. Very disappointed and will look for other service providers
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#Idontwantmynameon
(@john_nyack) reported
@virginmedia You have the worst customer service of any Internet provider i have EVER used.I have an hour long recording of your botched customer service.
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Hannah Edwards
(@hannahedwardsva) reported
@virginmedia Its working fine now. It was just really annoying for there to be an issue and the status checker was no help whatsoever
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c_helena
(@c_helena7) reported
@virginmedia It states that there are no issues on your website. What’s going on please?
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Aoife Brunt
(@AoifeBrunt) reported
@virginmedia Thank you for your reply. No we have not managed to speak to anyone, the waiting times are so long. I’m sure waiting times are not that difficult if I were a new customer. Please could you advise how best to get in touch?
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Dazz285
(@Dazz285) reported
@virginmedia So I'm stuck paying over inflated prices with inferior equipment.. Great to hear.. @SkyUK do you treat your customers like this?
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Steve
(@koorsk) reported
@virginmedia I subscribed to 1Gb Broadband. For 5 weeks, couldn’t get past 400mb - called your support 9x - they couldn’t find the issue. Downgraded back to my old membership at a higher price but you still charge me 1Gb price until new speed starts even if it doesn’t work?
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Padraig
(@Padraig_C_) reported
@margaretdugganx @ciananbrennan @virginmedia Mad stuff.. my mum had that problem with sky before the gdpr stuff 2005 they want a copy of his death cert she was just looking to change that bank details
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Y B
(@pwdvod) reported
@virginmedia hi, I don't have my sim card and I forgot my password to log in to your website, and I need to get in quite urgently. Is there anyway to help?
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c_helena
(@c_helena7) reported
@virginmedia Yes services are down. Just spoken to customer service who was very abrupt, speaking over me and kept insisting that the fault is in the area. I should wait a few days. When I asked by when the services will be resumed, she said 24/02! This is a joke!!