Virgin Media Outage Report in Melksham, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Melksham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melksham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Melksham, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Bath, Trowbridge, Chippenham, Frome and Melksham.
| City | Problem Type | Report Time |
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 Bath |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Melksham, England
Latest outage, problems and issue reports in Melksham and nearby locations:
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Sean Lewis
(@brizzlesean) reported
from
Yate, England
Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.
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Matthew Butler-Hart
(@MButlerHart) reported
from
Frome, England
@virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway
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Owen Barnfather
(@Barnfather) reported
from
Westbury, England
Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia
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Joe 🙏 🇺🇦
(@joeh90429) reported
from
Trowbridge, England
7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain
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Janice Bardwell🌻🇺🇦
(@janice_bardwell) reported
from
Royal Wootton Bassett, England
@virginmedia how do I get some action on the poor broadband and useless intermittent WiFi I am getting,despite paying you a fortune . On going issue.Tried bot chat and email, no answer on phone. Computer tech says our router is ancient. Can’t move position as on short wire.
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Jim James 🇺🇦
(@jimajames) reported
from
Trowbridge, England
@dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…
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Sarah Wolf
(@sarahmwolf74) reported
from
Frome, England
@virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website
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Mark Scott
(@markscott) reported
from
Trowbridge, England
@virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp
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Paul Terry
(@SurrealPaulT) reported
from
Bathford, England
@virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2
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Adam Crawford
(@AdzCrawford2003) reported
from
Bathford, England
@virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.
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aran kay
(@Arankay_1) reported
from
Bathford, England
@virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter
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Nathanial Sydenham
(@NatSydenham) reported
from
Bathford, England
@virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬
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Jon Wort 🇺🇦
(@Tofrek) reported
from
Chippenham, England
@virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hampson
(@StephenHampson) reported
@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
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Nat Lockwood
(@RedCyanPhotos) reported
@virginmedia Can’t log into the Sky Sports app with Virgin Media- sends you a link that does nothing repeatedly! TV service down not missed any F1 in 30 years. I finally get it to work (tv not all) & it’s so pixelated you can’t see anything! The ***** tricks you’ve pulled on me
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DHammy1971
(@DHammy1971) reported
@BedsGooner @virginmedia @O2 Feel your pain. Yesterday both my O2 and Virginmedia accounts were hacked. O2 were terrible and could have avoided lots of it from my first call, but almost ignored me then it got really bad, as people had access to my account.
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Steve Wright
(@BedsGooner) reported
@virginmedia @O2 why is it so hard to link my O2 acc to my Virginmedia acc? Get to the "we've sent the code" page but no code has arrived. About 90 mins now even resend not sending code. Just want to ccess my O2 acc. O2 customer services were useless...
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Jay
(@ELPigeon45698) reported
@virginmedia I’m using the sky sports app but logging in via the virgin media sign in. I’ve tried it on my IPhone 16 and my IPad but still comes up with the above message.
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2020 SANTA LOVED BY ALL
(@2020Loved) reported
@virginmedia What is wrong with virgin media told there is an outage no staff on phone know how to help us no access to our account or emails in over a week rely on emails for medical apopointments,vigin shop told us virgin media customers will have no emails from october.
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Andrew Parks
(@Andy193861) reported
@virginmedia had virgin media for 3 weeks and im getting a download speed of 2.1 mbps. Absolutely atrocious. Tried phoning and its virtually impossible to speak with someone. Hopefully when I stop paying they will call me and this shitshow can go. Awful experience.
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bella4001
(@moo2n) reported
@Jsentia1 @virginmedia Virgin media are crooks the worst company I ever used . They are rip off . It keeps going on the blink and once they have you as customer they after care service is terrible . I have no service for over a week . They are very rude on the telephone without any manners
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bella4001
(@moo2n) reported
@virginmedia Don’t use virgin media . They are bad Their service are terrible I have no service for over a week and when you phone them you speak to a robot and stupid options and after 1 h waiting they put you through a useless abusive human that all it does is insult and obnoxious
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AGBH💚💜
(@AGreen41967249) reported
@virginmedia Hi, the brown plastic virgin media box on the outside of my house has broken in the recent storms and the wires are exposed. The help chatbot doesn't understand and no answer on WhatsApp, how do I arrange for someone to come and fix it?