Virgin Media

Virgin Media Outage Report in Melksham, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Melksham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Melksham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Melksham, Wiltshire, England 07/26/2025 07:40

July 26: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Melksham, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Bath, Trowbridge, Chippenham, Frome and Melksham.

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City Problem Type Report Time
United KingdomBath E-mail
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United KingdomBath E-mail
United KingdomBath E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Melksham, England

Latest outage, problems and issue reports in Melksham and nearby locations:

  • brizzlesean Sean Lewis (@brizzlesean) reported from Yate, England

    Honestly, #virginmedia , #Fortnite AND #rocketleague down on the same day?! My son has pretty much had an emotional breakdown.

  • MButlerHart Matthew Butler-Hart (@MButlerHart) reported from Frome, England

    @virginmedia Spoke to someone - useless! Just going to cancel and go with BT! Thanks anyway

  • Barnfather Owen Barnfather (@Barnfather) reported from Westbury, England

    Had terrible internet for a few weeks, call Virgin and they just brush you off and say ‘everything’s fine’. Impossible to get beyond their scripted messaging. @virginmedia

  • joeh90429 Joe 🙏 🇺🇦 (@joeh90429) reported from Trowbridge, England

    7hrs over two days and I still can't cancel @virginmedia #jeez #neveragain

  • janice_bardwell Janice Bardwell🌻🇺🇦 (@janice_bardwell) reported from Royal Wootton Bassett, England

    @virginmedia how do I get some action on the poor broadband and useless intermittent WiFi I am getting,despite paying you a fortune . On going issue.Tried bot chat and email, no answer on phone. Computer tech says our router is ancient. Can’t move position as on short wire.

  • jimajames Jim James 🇺🇦 (@jimajames) reported from Trowbridge, England

    @dnhdesign @virginmedia Completely agree with the repetition issue…CRM should capture these. And the time costs more than the actual bills…

  • sarahmwolf74 Sarah Wolf (@sarahmwolf74) reported from Frome, England

    @virginmedia hi is broadband down in BA11/Frome? I have horrendous mobile signal too so can’t check your website

  • markscott Mark Scott (@markscott) reported from Trowbridge, England

    @virginmedia last time I pay my bill online you illegally take DD payment, phone call says do it online, support is nonexistent via WhatsApp

  • SurrealPaulT Paul Terry (@SurrealPaulT) reported from Bathford, England

    @virginmedia another day, another deadline passes. Day 4 with no TV or Internet. Maybe the engineer is on their way maybe they're not. They may have found the problem or they're still looking, who knows? One thing is for sure; we're still paying for this atrocious 'service'

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Well it is not due to a mast issue as it is everywhere. Putting it simply, calling quality is crap

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia They just tell me to wait for the mast issue in my area to be fixed even though it’s everywhere

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia No it’s just the quality of the voice. It’s terrible and it’s both ways. It’s the same if someone rings me or if I ring someone.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Yes the sim is running off of O2, I got it about a week ago. Calls don’t drop. It’s just the call quality which is terrible on every call.

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @Socks8818 @virginmedia No. Just call quality is terrible. Data speeds are the same as o2

  • AdzCrawford2003 Adam Crawford (@AdzCrawford2003) reported from Bathford, England

    @virginmedia Can you please tell me why the call quality on virgin mobile is absolutely atrocious? Some serious improvements need to be done as it’s bad with every number and even on VoLTE.

  • Arankay_1 aran kay (@Arankay_1) reported from Bathford, England

    @virginmedia I need to speak to someone at customer service but I can never get through, what is the number for customer services. Urgent matter

  • NatSydenham Nathanial Sydenham (@NatSydenham) reported from Bathford, England

    @virginmedia apparently you're working in the Bath area today and its cutting out my internet - I was never notified (checked my emails and texts) and I work from home so this is a massive pain.

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    @virginmedia What do you think my problem has been this whole time? No one will answer me

  • MorefromMaw Harry Maw (@MorefromMaw) reported from Bathford, England

    I haven't been on this world long but @virginmedia has THE WORST customer service I have EVER come across 🤬🤬

  • Tofrek Jon Wort 🇺🇦 (@Tofrek) reported from Chippenham, England

    @virginmedia @wiltscouncil Not withstanding the ethics if Virgin was to advise me of customers on my road they could add a breach of GDPR to their continuing customer service. I asked James to escalate to higher management as a phone call is not enough. #CustomerService #virginmedia #BadVirginMedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenHampson Stephen Hampson (@StephenHampson) reported

    @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

  • RedCyanPhotos Nat Lockwood (@RedCyanPhotos) reported

    @virginmedia Can’t log into the Sky Sports app with Virgin Media- sends you a link that does nothing repeatedly! TV service down not missed any F1 in 30 years. I finally get it to work (tv not all) & it’s so pixelated you can’t see anything! The ***** tricks you’ve pulled on me

  • DHammy1971 DHammy1971 (@DHammy1971) reported

    @BedsGooner @virginmedia @O2 Feel your pain. Yesterday both my O2 and Virginmedia accounts were hacked. O2 were terrible and could have avoided lots of it from my first call, but almost ignored me then it got really bad, as people had access to my account.

  • BedsGooner Steve Wright (@BedsGooner) reported

    @virginmedia @O2 why is it so hard to link my O2 acc to my Virginmedia acc? Get to the "we've sent the code" page but no code has arrived. About 90 mins now even resend not sending code. Just want to ccess my O2 acc. O2 customer services were useless...

  • ELPigeon45698 Jay (@ELPigeon45698) reported

    @virginmedia I’m using the sky sports app but logging in via the virgin media sign in. I’ve tried it on my IPhone 16 and my IPad but still comes up with the above message.

  • 2020Loved 2020 SANTA LOVED BY ALL (@2020Loved) reported

    @virginmedia What is wrong with virgin media told there is an outage no staff on phone know how to help us no access to our account or emails in over a week rely on emails for medical apopointments,vigin shop told us virgin media customers will have no emails from october.

  • Andy193861 Andrew Parks (@Andy193861) reported

    @virginmedia had virgin media for 3 weeks and im getting a download speed of 2.1 mbps. Absolutely atrocious. Tried phoning and its virtually impossible to speak with someone. Hopefully when I stop paying they will call me and this shitshow can go. Awful experience.

  • moo2n bella4001 (@moo2n) reported

    @Jsentia1 @virginmedia Virgin media are crooks the worst company I ever used . They are rip off . It keeps going on the blink and once they have you as customer they after care service is terrible . I have no service for over a week . They are very rude on the telephone without any manners

  • moo2n bella4001 (@moo2n) reported

    @virginmedia Don’t use virgin media . They are bad Their service are terrible I have no service for over a week and when you phone them you speak to a robot and stupid options and after 1 h waiting they put you through a useless abusive human that all it does is insult and obnoxious

  • AGreen41967249 AGBH💚💜 (@AGreen41967249) reported

    @virginmedia Hi, the brown plastic virgin media box on the outside of my house has broken in the recent storms and the wires are exposed. The help chatbot doesn't understand and no answer on WhatsApp, how do I arrange for someone to come and fix it?