Virgin Media Outage Report in Yate, South Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Yate, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Yate, England
Latest outage, problems and issue reports in Yate and nearby locations:
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia Your service is telling me there is a TV fault but no broadband issue, which is complete rubbish. We've been without broadband all day 🤬 #virginmedia #virginbroadband #virginmediadown
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Sophie Giltinan
(@sophiegiltinan) reported
from
Avonmouth, England
Well my internet went down in the middle of my online exam (which I was doing terribly at anyway), managed to finish but it was utter shit. Ironically this is not the first time I have been shafted by @virginmedia and probably wont be the last.
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Hi, it just says there is "interference on our network impacting multiple customers in your area causing intermittent speeds and performance..." - this has been going on around 2 maths and has got worse these last 2 wks.
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Louise Ripley
(@LouRipley) reported
from
Kingswood, England
@virginmedia Speak to them regularly. We pay £77.25 monthly via app, as you took to much by DD, you charge £111.50 not the agreed renewal price £77.25 so always shortfall. Nobody will sort this out. Busy medic worker has to spend hours on calls to you with no resolution 🤬
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Paul Burdon
(@burdmiester) reported
from
Kingswood, England
@virginmedia Have real issues with installing and configuring my new WiFi and TV box. Hub continues to flash green and has been for 5 hours, as such can’t proceed to the next stage. Call help desks waited 90 minutes #helpme
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Jon Taylor
(@jon_p_taylor) reported
from
Bathford, England
@virginmedia is the gift that keeps on giving. What does this even mean: “We know of an issue....we are not able to produce the right set of outages. The outages produces below may or may not affect you.” #priceless
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia internet down all day, again, here in Bristol. 🤬 Absolute joke considering how much we pay each month. Please acknowledge and accept some responsibility! #virginmediadown #virginmedia #virginbroadband
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Steve
(@SToolis) reported
from
Bristol, England
@UKxSnipERxUK @virginmedia I've had this problem again for the past 24hrs. Service status claims all well, however I've got no broadband service, absolute joke, just no very bloody funny 🤬
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Ben Geracitano
(@CoachGeracitano) reported
from
Kingswood, England
@virginmedia I have spoken with your team again who say an engineer will be in contact within the next 2-3 days. So there is a fault. And since the call I have now got limited internet... so please do not lie. Instead be honest to a customer of of 10years.
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Dave Brain 🧠
(@Ornsack) reported
from
Bristol, England
I can deal with Virgin Media being down but it appears O2 is down too so I can’t save the day by flicking to 4G. Having to resort to watching NORMAL TELEVISION like the old days.
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Sam Osbiston
(@SamOsbiston) reported
from
Melksham, England
@virginmedia Apparently, there are no issues according to the service website!! But we are most definately experiencing them...sick of turning it on and off etc too and phoning only to be fobbed off.
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
Great to see @virginmedia down once again in BS32 area, is there another national outage, my zoom@call@got disrupted 3 times last night and total outage just after midnight. This is happening far to regular being down, sort it out Virgin!! #virginmediadown #virginmedia
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Alison Newnham
(@Allypally52) reported
from
Bristol, England
@virginmedia suddenly unable to log into virgin on phone, my Mac, husband’s PC so unable to access emails. Won’t recognise password, security question etc or allow me to change. Please help!
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Steve
(@SToolis) reported
from
Bristol, England
@virginmedia At 6am this morning still no service, absolutely ridiculous 🤬 #virginmedia #virginbroadband #virginmediadown
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@LFC4LIF03047059 @virginmedia Yep so many times in the last couple of weeks, still without service
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Niall
(@tuwituwo) reported
from
Bristol, England
@virginmedia please help! I’ve been trying all afternoon to resolve an issue with my new order. The online chat goes through to departments with no one in. On the phone call the person hung up on me when I asked for more help. Now on hold again for 50 min
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@georgiebingham It’s not just Sky, @virginmedia has had a stinker for weeks in Bradley Stoke, Bristol. It’s the worst I’ve seen it since I had it a few years ago, 100mbs should be the speed, yet the signal is in and out for weeks! But I’ve seen it’s not just me it’s the rest of the UK too
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Dave
(@dangerous_85) reported
from
Bristol, England
@virginmedia sooo would be nice if the service yiu are providing didnt keep cutting out while I am trying to work. Sort it out ffs!!!
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Steve
(@SToolis) reported
from
Bristol, England
Been down for around 24hrs now #virginmediadown #virginmedia #virginbroadband
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Tito Payne
(@PayneTito) reported
from
Bristol, England
@virginmedia. What is going on with your service. My internet dropping out every 5 mins !! This has been happening for days !!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grace Ann
(@its_just_gracie) reported
@virginmedia could someone help me with sorting out my volt? I swapped over to you guys and o2 in early April and I’ve not had any of the benefits! I also can’t log onto your app/change my account settings! Could I get some help please
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Frank McQuade
(@goodguyno1) reported
@thismorning Re contacting companies. I hate speaking to Indian call centre staff who won't deviate from "scripts". Recently spoke to Virgin Media to activate new sim. Was asked who was my first love as security q. Said I'd never had that as a q and she hung up.
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Kassa Properties
(@KassaProperties) reported
@virginmedia The gaps in this customer engagement model are so large you could drive a bus through them
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Kassa Properties
(@KassaProperties) reported
@virginmedia Transfer to another name or terminate. If you will be pointing me in the direction of one of your teams via WhatsApp Chat or My Virgin Media Chat……it’s not worth it. The service and experience for me has been sub optimal
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Kassa Properties
(@KassaProperties) reported
@virginmedia Was your Operating Model for the Chatbot and My Virgin Media Chat designed by a pre school child? The mechanism has created an operating environment where analysts are more concerned about redirecting to another team rather than fixing the issue
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William
(@wreid306) reported
@virginmedia Your customer service team are useless. Been on phone with them 3 times this week. What the hell am I paying for??!?! Just had to resort to phone hotspot! No doubt nothing will be done about it. Useless.
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Andrew Farmer
(@IamAndyFarmer) reported
@virginmedia I would like either an earlier date or to cancel and go to sky.
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Trevor Littlewood
(@TrevLittlewood) reported
@virginmedia Your online chat isn’t working, I guess you’re having issues just now but I’ve received an email saying you’re looking to up my bill by 50% as of next month which means I’m jumping ship.
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claire
(@clairec100) reported
@virginmedia hi, I think there’s an outage in my area - do I need to report this somewhere?
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Tiorzol
(@Tiorzol) reported
@virginmedia my WiFi is turbo slow and the support page of your website isnt working. Please help I got work to do.