Virgin Media Outage Report in Yate, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Yate, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol and Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV | |
| Bristol |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yate, England
Latest outage, problems and issue reports in Yate and nearby locations:
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Alex
(@0JTheJuice) reported
from
Bristol, England
@virginmedia Hey BG, so in total it disconnected 7 times from 7pm yesterday. The lights started flashing Green, after multiple resets it continued to disconnect throughout the evening. Really disappointed. Not the first time I’ve had issues with virgin’s internet.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Yes. Powered down, switched off etc etc. Why would only certain content not delete and other content delete fine? Doesn’t make sense?
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
Wow @virginmedia you've out done yourself, 45 mins and counting to cancel sports channels for mum after dad passing away all with an agent #shockingservice
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia Same as about a month ago. Said I need to enter password. But doesn't work. Have tried resetting password. Still no good. Webmail says can't access my emails right now. And when I go to the sign in page it has my name as 'Jackie' top right though the main page says 'Hi Tina'.
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Chris
(@chrisandobe) reported
from
Kingswood, England
@virginmedia hi I need help. I'm not able to call or text so I can't even call virgin media for help.
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🚑🌈Josh 🇪🇺👨⚕️
(@1Joshwa) reported
from
Bristol, England
So why is it impossible to speak to a real person at @virginmedia ? Live chat is down, phone leads to a system test then hangs up. I just want to speak to someone 😩 #virginmedia
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @bushwacka_ofc @nordoffrobbins virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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J Stan
(@Superstan_92) reported
from
Bristol, England
@virginmedia Multiple problems when moving home. Now we have been told we won't have anything installed until 31st December when we moved in on 29th November.
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia @EGX virginmedia where can I email to complain? My VirginMedia Box won’t let me delete a number of things and my Internet is patchy at best! £83 a month for this ****? Every time you call you people you’re on hold or cut off!
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@henningmc_ @virginmedia Nightmare! At least I have a paperback to help me get to sleep!
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Beth Ryan
(@bethkorf) reported
from
Kingswood, England
@virginmedia Its done now but fairly sure it shouldn't take your agents 45 mins to cancel sky and bt sports and change the TV package to the basic. Maybe more training or better systems are needed. Just saying Sky took about 3 minutes to cancel BT sports for me a year or so ago #competitors
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Tina Badley
(@tinabadley) reported
from
Bristol, England
Has anyone else's @virginmedia email gone down AGAIN? I'm trying to run a business here.
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Alexandra Powell
(@gingermurkin) reported
from
Patchway, England
@virginmedia Issue with virgin mobiles not accepting incoming calls, going straight to voicemail. Was told this would be resolved last night but still not working. Any resolution ETA??
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graham monks
(@gman7634) reported
from
Patchway, England
@virginmedia you said you know what the problem is but no one is working at the box!!!! Part 2
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Blood Claw Bob
(@Clottedone) reported
from
Bristol, England
Hey @virginmedia could your sales team STOP trying to call me everyday, I’ve told them I’m not interested and blocked the number but y’all somehow just keep calling and leave voice mails. I’m already a customer so please just take that as a IM NOT INTERESTED!!!
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Neil Cairns
(@neilcairns) reported
from
Bristol, England
@virginmedia Why can’t anyone just forward a message or reply to an email? Why does the customer always have to do something else? Absolute ball ache as usual with this nonsense. Wonder how quickly you’d fix issues if people stopped paying their bills?
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Mary
(@Bristolmary) reported
from
Aylburton, England
Hello @virginmedia is there and issue with broadband in Bristol please? My dad is having an issue connecting to anything, he’s tried firestick, iPad and iPhone. Nothing connects. He’s tried restarting router?
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Mark Round
(@Fingers247) reported
from
Bristol, England
@virginhelp @virginmedia I need some way to resolve this, and can’t be the only one stuck in this situation. I can provide birth certificates, passports, etc, etc. Your support staff want 3 letters of a password nobody knows.
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Trevor Whiteman
(@nongrockle) reported
from
Bristol, England
@JuanaWhiteman @virginmedia Zero customer service
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Angel Eyes #FBPE 🇪🇺🏳️🌈🏳️⚧
(@DollyDeluxe) reported
from
Patchway, England
@NadineDorries @virginmedia @O2 And that is why you are known as the most stupid MP ever
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bob
(@bobcampbell76) reported
@virginmedia I asked for that to have broadband available for my kids to do school and me to work on Monday, but apparently it's been held up because of phone line installation I don't even want. Its over an hour wait to speak, then shunted dept to dept asking same questions, promises broken
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ashley gorman
(@ashgorblood) reported
@virginmedia Hey there, that would be nr30 2nd, Been having issue for the last 3 and half hours so far
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Monica
(@Monica2020Life) reported
@virginmedia Hi, I have 200mb/s BB but over the last months or so the signal has been very weak upstairs in my house. Long story short, spoke to lovely agent Tiana on Wed 24th, she said new router would be with me thur or fri. 1/2
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robbie
(@robbie_b87) reported
@sizzsarz @virginmedia unacceptable behaviour from a provider @virginmedia you have some serious questions to answer for you are quick enough to take money but when it comes to problems you don't want to know at all sort this out now
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AmyBowes
(@bowes_amy) reported
@virginmedia has the worst customer service I've ever come across, I have been trying the cancel my package for months now, i just keep getting put on hold and then hung up on.
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Joe Chambers
(@ChambersTweets) reported
@virginmedia have spend a total of 2hours 45 minutes on hold today to you today in a bid to close an account I’m still apparently paying for that was transferred to someone else last year. Awful service. What else do I need to do??!!
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XYY
(@Mr_XYY) reported
@virginmedia But the problem I’m having with the itvhub isn’t among the options ! 😖can @itvhub please advise with this?
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Niki says your mask should cover your nose too 😷
(@nikiw124) reported
So since last week's outage @virginmedia my web browsing generally seems fine now but I have almost no upload speed. This is a new one. What's going on?
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Fabs
(@xFabss) reported
@virginmedia Still constantly happens keeps being awful, My wifi keeps crashing and ruining what I do if this is not fixed by tomorrow I’m going to change providers, it’s been happening for over a week it’s ridiculous
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dawn corkin
(@dawniec01) reported
@virginmedia I keep losing my Internet but self test says all OK. Are there any known issues in SS15 area, basildon?