Virgin Media Outage Report in Yate, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Yate, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Yate, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol, Bath and Melksham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Yate, England
Latest outage, problems and issue reports in Yate and nearby locations:
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia Maybe you could have got one of your staff to contact me directly instead as I am your customer. 6 days to get hold of you is dreadful
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Dave Clark
(@dac5267) reported
from
Yate, England
@virginmedia What a load of nonsense, I pay you to provide a service, disconnections happen all the time and randomly, your service is shocking and is NOT WORTH THE MONEY.
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Matthew Jones
(@Joner030277) reported
from
Bristol, England
@virginmedia Another 65mins waiting for anyone to help to be cut off again for the 2nd time. You have no customer service
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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David Mason
(@Mendipcaver) reported
from
Kingswood, England
@VirginMedia_One terrible service from virgin media. Three days trying to get a resolution to a poor WiFi service, gave them a call instead. 1hr 50mins waiting time to be told they wanted to increase my monthly bill by £3 per month to resolve their poor service! #awfulservice
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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Jamie Walker
(@jamiew007) reported
from
Melksham, England
@virginmedia how as a loyal customer, who has just renewed my contract why do I not get offered the Xbox deal? Why do you never look after existing customers?
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Lee
(@leedumble) reported
from
Avonmouth, England
@virginmedia so you think it’s acceptable to too my bill up by£29 a month after being with yourself for 17 years . After speaking to a so called customer service advisor I have to wait 28 days for a response 😡😡😡 new customers getting better deals
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 2/2 much distress and cost me too much money tethering data from my mobile. My kids can’t watch tv and I am trying to work from home with tethered data. You’re customer service have no idea what’s going on and can give me no update. It’s a disgrace
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Lucy Champion
(@misseschampers) reported
from
Bristol, England
@virginmedia hi :) I'm just coming up to 5 hours wait time on the messaging service. I havent had the same kind of automated messages as previously... is it working? Thank you!
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia 1/2 The 10th technician booked to come to my house came yesterday ( 7 of these booked never called or showed up) He said the construction team had not done there job (5th time I’ve been told that) and it should happen today. If it doesn’t I have to cancel as you have caused so
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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Matt Wells
(@Wellsylad20) reported
from
Bristol, England
not working on Sky via Virgin Media
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫
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johnhughes FAB208
(@JFab208) reported
from
Bristol, England
@virginmedia 6 days I’ve tried calling you by phone / website re my tivo fault & still no reply, over 20 years a customer, #shocking @BBCWatchdog
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔
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stace_the_face
(@stace_the_face) reported
from
Bristol, England
@virginmedia The guys are here now and have told me that the same issue that has been a problem the last 4 times still hasn’t been fixed. They are lovely and doing their best but it’s not looking good. You should be ashamed of yourselves
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
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claire brooks
(@gasbitchbrooks) reported
from
Bristol, England
Virgin media and Vodafone r ****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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beech
(@beechmoore) reported
@virginmedia Tried, but guess what, referred to the telephone help line. The only other way I can get some satisfaction is to cancel the direct debit so please accept this as my notification of that.
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Matthew Dickinson 💙
(@MattPDickinson) reported
@virginmedia my internet has been down for a few hours in Salford. Are there known issues please?
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Rachel edwards
(@Rachele81142083) reported
@virginmedia I got cut off after over an hour waiting yesterday and then again so I’m not going to put myself through that again - what’s the solution ? You tell me. Can’t get through on phone or what’s app , seems convenient that it’s easy to join but impossible to leave!
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🇺🇦 Adam Sinklär 🇪🇺🏴🟨🟥
(@sinklaer) reported
@virginmedia I can’t load anything. The box isn’t booting. It’s stuck on the black “Starting up…” screen. I’ve tried cycling the power but that doesn’t help. It has been like this since the power cut I mentioned earlier, which took out whatever infrastructure has left us without Internet.
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Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️🌈🐻
(@bitbytebruno) reported
@virginmedia Basically internet simply stops working and if I run the diagnosis tool it tells me that there is an issue in my area. And this happens in a very frequent basis especially in the afternoon
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Lorna_TVeditor
(@Lorna_TVeditor) reported
@virginmedia After promising, and failing, to do a like for like replacement for days and days and days, they finally told me today that they couldn't replace the boxes. Absolutely terrible service. Shoddy beyond belief. I've had cable since 1997 so I've no choice but to leave Virgin.
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Warren
(@warrenmcfc) reported
@SallySarahno2 @grandadmcfc @virginmedia Do what I do. Cancel the direct debit and they'll call you 👍
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Scott Allan
(@scottallan76) reported
@virginmedia I'm thinking about switching from Sky to Virgin broadband and I'm an O2 customer. What would happen if I moved house from a Virgin area to a non Virgin Media area regarding the contract?
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.
(@illbiteyounow) reported
@tonight_frying @virginmedia @MetamorfosisHQ What do you want them to say when someone is complaining? "Suck it up buttercup. Fix it yourself and stop bothering us?"
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Carl Kent
(@carlnottsoutlaw) reported
@virginmedia Yes, I am a customer of yours, It's as though I've ordered it recently, even has an order reference 100001713765735, the email has your logo and says my order is winging it's way.