Virgin Media

Virgin Media Outage Report in Yate, South Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Yate, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Yate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Yate, South Gloucestershire, England 11/13/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Yate, South Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Bristol, Bath, Melksham, Dursley and Box.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol E-mail
United KingdomBristol Total Blackout
United KingdomBath TV
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Yate, England

Latest outage, problems and issue reports in Yate and nearby locations:

  • TimWorth1 τ!m ω0ɍ†ɧ (@TimWorth1) reported from Bristol, England

    @virginmedia down again.. no phone line internet or TV here in BS16

  • MattEwing7 Matt Ewing (@MattEwing7) reported from Bristol, England

    @Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!

  • AlexOrr1 Alex (@AlexOrr1) reported from Bristol, England

    @virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...

  • sbcallen Bruce Allen (@sbcallen) reported from Bristol, England

    @virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support

  • MattScript Pastor Matt (@MattScript) reported from Bradley Stoke, England

    @virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.

  • MattScript Pastor Matt (@MattScript) reported from Filton, England

    @virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.

  • Rockchic65 LM❤️ (@Rockchic65) reported from Bristol, England

    @virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.

  • Janeenie Janine Jones (@Janeenie) reported from Bristol, England

    @virginmedia still not working this morning, any ideas. ( I have paid my bill)

  • Doddstar79 Andrew Dodd (@Doddstar79) reported from Bathford, England

    @virginmedia No. I’m not wasting any more of my time in @virginmedia especially to phone up costing me time and money to stop you posting crap through my door.

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service

  • 1210sounds Rich Hemming (@1210sounds) reported from Bristol, England

    @alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer

  • lukejherridge luke beedle (@lukejherridge) reported from Kingswood, England

    A phone call to @SkyUK today to cancel! Had enough of this crap! Can’t watch anything on demand without it freezing every 5 minutes! What’s @bt_uk like or @virginmedia

  • kerry_georgina Georgina Kerry (@kerry_georgina) reported from Bristol, England

    @virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday

  • jason_side Jason side (@jason_side) reported from Bristol, England

    @virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia Absolutely, no customer service. 💩

  • alittleredpanda viki ✨✨✨ (@alittleredpanda) reported from Bristol, England

    @virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.

  • jason_side Jason side (@jason_side) reported from Kingswood, England

    @virginmedia Box is connected to TV via HDMI cable I've tried different cables and hdmi ports on TV to eliminate those as issues. Doesn't happen with on-demand programs.

  • AmyFilton Amy Atkinson (@AmyFilton) reported from Filton, England

    @Eolianjanitor @virginmedia I am now a sky customer 👌

  • jph98 Jon Holloway 📫 (@jph98) reported from Chipping Sodbury, England

    @virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • defjaf Andrew Jaffe (@defjaf) reported

    @virginmedia we are down in KT2. Your site says fix not expected until 16:00 — is this for real?

  • MikeBuckley2 Michael Buckley (@MikeBuckley2) reported

    @virginmedia Thanks, if I left when out of contract how soon could I return to get s new customer offer?

  • k_veves Konstantinos Veves (@k_veves) reported

    @virginmedia All these, have already been done. I will not spend more of my time on this. Not been able to work, not having service 2-3 times per day, every day, is more than enough time lost and damage. As for your service checker why on earth should I care about it? Your problem. Fix it.

  • MargeryRenoir Margery Renoir (@MargeryRenoir) reported

    @virginmedia What's going on with service in N8 area?! 2nd day of NO internet within a week! Engineer supposedly resolved last week? Why don't you invest in your people and technology? Pah! #virginmedia

  • ShaneRyanOneil Shane O'Neil (@ShaneRyanOneil) reported

    @virginmedia No the picture is just very scrambled, like there is an issue with the signal but just for that channel if that makes sense? I don’t know if anyone else is having the same problem but it is very specific so it makes me wonder if it’s a transmission issue?

  • o0MattE0o Matthew John Earley BSc (hons) (@o0MattE0o) reported

    @virginmedia The service is back up this morning but no the service status page said everything was OK and I had no way of reporting the issue, the app kept trying to make me book a engineer, which would of been wasting your time and mine.

  • SophiaPangloss Citizen Pangloss (@SophiaPangloss) reported

    @virginmedia Is there a broadband outage in the Leith/Edinburgh area? Not had a connection since last night.

  • Pobwright AwesomePob (@Pobwright) reported

    @AnnavsAnna1 @virginmedia I will tell you the truth as this help assistant wont VM don’t give new equipment out unless you have old outdated model HUB3 is not and dont give out free equipment on contracts sales would of lied plain and simple

  • tobe2b Andrew Lawden (@tobe2b) reported

    @virginmedia So what can you do , this service is unbelievably bad

  • Jackfettis Jack Henry (@Jackfettis) reported

    @virginmedia I then responded that I will not be going out of my way to take it to a collection point as I have already taken 3 days off of work to have it collected which never happened.