Virgin Media Outage Report in Minchinhampton, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Minchinhampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Minchinhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Minchinhampton, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Total Blackout | |
| Gloucester |
TV | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Minchinhampton, England
Latest outage, problems and issue reports in Minchinhampton and nearby locations:
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David Lavery
(@DavLa2020) reported
from
Gloucestershire, England
@virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
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Janice Bardwell🌻🇺🇦
(@janice_bardwell) reported
from
Royal Wootton Bassett, England
@virginmedia how do I get some action on the poor broadband and useless intermittent WiFi I am getting,despite paying you a fortune . On going issue.Tried bot chat and email, no answer on phone. Computer tech says our router is ancient. Can’t move position as on short wire.
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Pippa 🇪🇺
(@pippameekings) reported
from
Gloucestershire, England
@virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ
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Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,
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Alex Bennett
(@AlexBennettUK) reported
from
Gloucestershire, England
Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤
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Chris
(@Beardedwelsh) reported
from
Gloucestershire, England
Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?
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Matt
(@Duranium1991) reported
from
Gloucestershire, England
@virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
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Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸
(@AdeleCarlyon) reported
@betsizzle_ @virginmedia I've just been told it's because of the weather. I can expect service to return by 4.30pm. This is not acceptable at all! I pay for a business account and it's flaky and the speed is often terrible! Time to change providers i think!
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Tanner Lust
(@WWSeries6) reported
@virginmedia @smith_ingham Still not working ! It's been days not hours !
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Bartek Podkowa
(@Bartek_Podkowa) reported
Would be fantastic if @virginmedia actually restored service sometime today, or at least kept customers informed about what's happening. Just saying... It's not as if people are working from home or anything.
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𝕴𝕭 💎
(@ishapreetttttt) reported
SOMEONE HELP THESE VIRGIN MEDIA SCAMMERS HAVE CALLED ME 5 TIMES IN A ROW COZ I CUSSED THEM OUT
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Miss B
(@MissBudd_) reported
Absolutely appalled with @virginmedia I cancelled my grandmother’s account 4 months ago and they are STILL charging her. I’ve tried ringing several times and have now been put on hold- all whilst I can hear the guy eating his lunch!! Maybe a Twitter complaint will get through?
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Oonagh McCutcheon
(@oonagh_mcc) reported
Is Virgin WiFi down? No one answering the phone, no one responding to chat and no info on website. What’s happening @virginmedia
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Dublin Joe
(@dublinjoe) reported
@virginmedia @VirginMediaIE The problem was finally resolved after 9am. Little help for those of us who work at night. Maybe think about offering 24 hour tech support? Or would that cut into Richard's space budget?
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Owen G. Bevan
(@TheBigOBowski) reported
@virginmedia Like clockwork... If the clock was made of Swiss cheese and wasn't fit for purpose. You've disconnected me again... SEVEN TIMES NOW, nobody in management seems to want to take responsibility, your Customers service is patronising at best...
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AshFox
(@AshFox46151715) reported
Just had a telephone call on my VM landline from someone claiming to be from Virgin Media offering me a discount from tomorrow. When I declined to pursue it online as requested, I was told to 'Just **** off'. Methinks it was probably a scam.....
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RuBiXZ
(@RuBiXZ_Gaming) reported
14 hours later… internet is still down @virginmedia