Virgin Media Outage Report in Minchinhampton, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Minchinhampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Minchinhampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Minchinhampton, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Total Blackout | |
| Gloucester |
Phone | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
||
| Gloucester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Minchinhampton, England
Latest outage, problems and issue reports in Minchinhampton and nearby locations:
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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Andy Gent
(@andygent) reported
from
Gloucestershire, England
@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
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Enzo Faulhaber
(@enzo_faulhaber) reported
from
Yate, England
@virginmedia running with some issue with some of your staff member. As they promise me to Install a broadband at my house but now ignore 🧐
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
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Original Wild
(@wild_original) reported
from
Churchdown, England
@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ
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K
(@serebro333) reported
from
Gloucestershire, England
@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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Margaret Joseph 💙
(@Foxelms) reported
from
Gloucestershire, England
@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
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Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Marion Pauline
(@Lindor1306) reported
@virginmedia I don’t particularly want to sign up for a chat forum just to be able to get a hint of customer service
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Kirsty sparrow
(@kspazza) reported
@virginmedia The box is still not working we have phoned last night they said give it til today! We’ve been without internet since last night!
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Lynn Blair 📚 🌻🏳️🌈🏴
(@verbisan) reported
@SusanonSusan @virginmedia They are dreadful. Hours of waiting, awful call centres, getting cut off frequently.
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susan o'neill
(@SusanonSusan) reported
@KatseInScotland @virginmedia @Virgin Worst customer service I've ever had the misfortune to deal with tbh Kasia & I used to phone utility companies all the time for work so that tells you something
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susan o'neill
(@SusanonSusan) reported
@verbisan @virginmedia I actually couldn't believe how bad they are. Just telling me again and again someone will get back to you. No call back. Phone back & need to go through the whole palaver again with someone else. Between half an hour & 40 mins each time. Mostly on hold
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susan o'neill
(@SusanonSusan) reported
Had the misfortune of dealing with @virginmedia customer services over last couple of weeks. Hours of my life gone forever and still no further forward. Promises of call backs & emails that never materialised. Poorest customer service I've ever dealt with.
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Brian Wheeler
(@wheels_71) reported
@virginmedia Hey @plusnethelp @SkyHelpTeam Do you reckon you could get me set up with a broadband service next week at all? FTTP already set up 👍🏻
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Mr Rayner
(@MrFnRayner) reported
Sooooo... After technical issues last night I'm hoping to make up to all of you the lack of cohesive stream last night. @virginmedia you're on thin ice... I'll let you all know later, but I also have new music to buy so may very well be a late one.
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Elizabeth Jamieson
(@ElizaJamieson) reported
@virginmedia When you ‘sell’ your broadband package by saying it’s the best and much better than anyone else and it’s not and your customer service is nonexistent and you spend weeks trying to talk to anyone for help , where do you suggest we go next ? #missoldvirginmedia #badcs
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Amy Thewlis 💙
(@ThewlisAmy) reported
Why is it every Saturday @virginmedia decides to have a fault on the WiFi, television and phone, this problem better be fixed before 8.25 pm 😡