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Virgin Media

Virgin Media Outage Report in Minchinhampton, Gloucestershire, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Minchinhampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Minchinhampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Minchinhampton, England

The most recent Virgin Media outage reports came from the following cities: Gloucester.

CityProblem TypeReport Time
Gloucester Wi-fi 18 hours ago
Gloucester TV 4 days ago
Gloucester Internet 4 days ago
Gloucester TV 4 days ago
Gloucester TV 4 days ago
Gloucester TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Minchinhampton, England

Latest outage, problems and issue reports in Minchinhampton and nearby locations:

  • Whitmore1Ann
    Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    Virgin Media customer service - how I laugh! Donโ€™t touch with a barge pole!

  • FoodAndFifa99
    Jeff Stelling๐ŸŽ™ (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • battmalls
    matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

  • itsnickelflysk3
    ๐Ÿ‘๐Ÿ™ŠGilly๐Ÿ˜‚๐ŸŽฉ (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

  • itsnickelflysk3
    ๐Ÿ‘๐Ÿ™ŠGilly๐Ÿ˜‚๐ŸŽฉ (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • DomWUK
    Dominic Williams (@DomWUK) reported from Painswick, England

    .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

  • DomWUK
    Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - youโ€™ve just lost a customer.

  • NoNotLoganPaul
    Danny (@NoNotLoganPaul) reported from Gloucestershire, England

    @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

  • claire_pearce
    claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

  • Whitmore1Ann
    Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • itsnickelflysk3
    ๐Ÿ‘๐Ÿ™ŠGilly๐Ÿ˜‚๐ŸŽฉ (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

  • Lettie73
    Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia No issues reported

  • Louisejmorton16
    Louise Morton (@Louisejmorton16) reported from Gloucestershire, England

    @virginmedia canโ€™t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

  • itsnickelflysk3
    ๐Ÿ‘๐Ÿ™ŠGill๐Ÿ˜‚๐ŸŽฉ (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it ๐Ÿคฌ๐Ÿคฌ๐Ÿคฌ

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DureenA85
    Dureen (@DureenA85) reported

    @virginmedia would your team call to upgrade equipment because I've been a customer for over 1 year?

  • charlcttelilley
    charlotte (@charlcttelilley) reported

    @virginmedia my tivo box is saying "this channel is not authorised" for every channel- including bbc1 etc. how can i fix this

  • originalkellogs
    Kellogs (@originalkellogs) reported

    @virginmedia Yes. Tried them all with no success Iโ€™m afraid. No idea what else to try which is why I am hoping you can help ๐Ÿคž

  • ohnoitisXavier
    Xavier (@ohnoitisXavier) reported

    @virginmedia is a complete joke. I can't afford to pay my bill this month but I can pay it next month but instead of giving me a break they just threaten to block my access to internet and tv -.- **** show

  • ohnoitisXavier
    Xavier (@ohnoitisXavier) reported

    @virginmedia I normally always pay on time so I have never needed an extension before. I was told by a member of your team on the 10th that I didnโ€™t owe any money on the 10th of January but then I get a call from the collections team saying I do

  • stuartshawcross
    stuart shawcross (@stuartshawcross) reported

    @virginmedia I waited online for 30 mins this morning and got nowhere. I must say you make it so incredibly difficult to cancel, it actually puts me off staying with Virgin.

  • realjakub86
    Jakub Koudela ๐Ÿ‡จ๐Ÿ‡ฟ (@realjakub86) reported

    @virginmedia hi, no outages reported in my area. What would this screen suggest? Laptop connected via LAN on virgin router? Is new router required or are there any issues nearby? Thank you

  • theshortblue
    kevin duffield (@theshortblue) reported

    @virginmedia Still waiting CW, is this the equivalent of being cut off by the installations team this morning on the telephone? Why not direct message me and help with the problem?

  • Kamikazerub
    TheJrue (@Kamikazerub) reported

    @virginmedia Thought you were going to add something after my reply, but you probably had the 'our team is trying to fix the issue it as fast as possible' in your pocket and since I used it already you chose just no to answer. Fair...

  • RogueFYHL
    F (@RogueFYHL) reported

    @virginmedia Yes they are. I've uninstalled and reinstalled. Android O/s is up to date. If you type in priorty app in to twitter, loads of people are having problems.