Virgin Media

Virgin Media Outage Report in Gloucestershire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucestershire, England 11/07/2025 00:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Dursley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester TV
United KingdomCheltenham TV
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • cptnemouk Captain Nemo uk (@cptnemouk) reported

    @MrBez1 @bearz1066 @virginmedia Same, but even my phone data is slow.

  • hellofthedevil Tommy Haddon (@hellofthedevil) reported

    @alex_house @virginmedia my guy, their "redundancy" also went down, their entire network disappeared off the internet for 4+ hours

  • stuarthardman Stuart Hardman (@stuarthardman) reported

    Pretty sure this is the final straw with me and @virginmedia constantly poor connection that is nowhere near what I pay for and now completely down. Just need toob/@CityFibre to get their network in and off I go.

  • GC_and_Tech Geek Culture & Tech (@GC_and_Tech) reported

    Virgin website is also down... Possibly due to the amount of people trying to figure out their service status. On the other hand considering they had issues for 6+ hours maybe someone went Mr. Robot on them. #virginmedia #VirginMediaoutage

  • lownotesrus Isabel Leah (@lownotesrus) reported

    @virginmedia I hope you are fixing the outage ASAP. I have work to do that needs the internet, I need to work from home today....your service is a joke as no comments or updates only blank screens and silence.

  • CherylKaye_1 Cheryl Kaye (@CherylKaye_1) reported

    If I hadn't just transferred to @surfshark I would find them currently trying to cover their *** while their service is down quite entertaining. As it is I am just feeling frustrated. @virginmedia having issues, told can get round it with a VPN, except that is down too. FFS.

  • KevinAdamFowler Kevin Fowler (@KevinAdamFowler) reported

    @virginmedia internet down SE23 2UJ. Tried resetting, doesn’t work and the status tracker app doesn’t work. Can you look into this

  • 08unknown04 🤫 (@08unknown04) reported

    @virginmedia plz fix the damm internet issue you donuts. I’ve spent an hour wasting my time thinking I had a faulty box.

  • Mia6620 Mia66 (@Mia6620) reported

    @virginmedia there appears to be widespread WiFi issues today. Can’t even do a status check. Why no update from you? What is going on???

  • EASY0NTHEPEPSI Fuller Go (@EASY0NTHEPEPSI) reported

    @NickBruzon @virginmedia Yeah seems to be a UK wide outage