Virgin Media Outage Report in Gloucestershire, England

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (3%)
• Phone (2%)

Live Outage Map Near Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

City	Problem Type	Report Time
Gloucester	TV	3 hours ago
Gloucester	Internet	4 hours ago
Gloucester	TV	5 hours ago
Gloucester	TV	5 hours ago
Cheltenham	TV	5 hours ago
Gloucester	TV	5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

• 
  Paul OD (@PaulOD80) reported 5 seconds ago from Brockworth, England

  @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 45 seconds ago from Gloucestershire, England

  @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

• 
  Danny (@NoNotLoganPaul) reported 2 minutes ago from Gloucestershire, England

  @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

• 
  Candia McKormack (@CandiaMcKormack) reported 5 minutes ago from Gloucestershire, England

  Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

• 
  Ann Whitmore (@Whitmore1Ann) reported 5 minutes ago from Gloucestershire, England

  Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

• 
  Michael (@MichaelAlanHunt) reported 8 minutes ago from Gloucestershire, England

  @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

• 
  Colette Etheridge (@Lettie73) reported 10 minutes ago from Quedgeley, England

  @virginmedia No issues reported

• 
  Ann Whitmore (@Whitmore1Ann) reported 11 minutes ago from Gloucestershire, England

  @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 12 minutes ago from Gloucestershire, England

  @virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out

• 
  Colette Etheridge (@Lettie73) reported 17 minutes ago from Gloucestershire, England

  @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

• 
  J Hemus (@jhemus2011) reported 19 minutes ago from Cheltenham, England

  @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

• 
  👍🙊Gilly😂🎩 (@itsnickelflysk3) reported 25 minutes ago from Gloucestershire, England

  @virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right

• 
  Paul OD (@PaulOD80) reported 26 minutes ago from Brockworth, England

  @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

• 
  Chris (@Macker202) reported 26 minutes ago from Gloucestershire, England

  @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

• 
  Colette Etheridge (@Lettie73) reported 26 minutes ago from Quedgeley, England

  @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

• 
  Colette Etheridge (@Lettie73) reported 28 minutes ago from Quedgeley, England

  @virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!

• 
  Colette Etheridge (@Lettie73) reported 28 minutes ago from Quedgeley, England

  @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

• 
  Hannah 💃🏼 (@Hannah_S39) reported 32 minutes ago from Cheltenham, England

  Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

• 
  Andy Williams 🔶 (@cheltandy) reported 50 minutes ago from Cheltenham, England

  @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

• 
  Louise Morton (@Louisejmorton16) reported 52 minutes ago from Gloucestershire, England

  @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OnYourMarxGetSetGo! (@mohawkal) reported 3 minutes ago

  I'm paying @virginmedia a bunch of cash every month to provide a terrible and unreliable service. Their website doesn't work so I can't even get tech support. Can't wait to cancel.

• 
  William Killiner (@GSXBoy) reported 3 minutes ago

  @virginmedia cannot log into my emails tonight or log into MyVirginMedia homepage.. can't even run a service status?! ....BL6 4RQ..

• 
  richard mason (@rmasonuk) reported 4 minutes ago

  @virginmedia any update on issues in tw12? The resolution time keeps getting pushed out. @HamptonMiddx @TheHamptonite

• 
  billymazzer (@billymazzer) reported 10 minutes ago

  Honestly @virginmedia my wifi has been of for half an hour wtf

• 
  Tony Maudsley (@TonyMaudsley1) reported 12 minutes ago

  Why is it that every time I get through to someone at @virginmedia I get cut off...and despite having all your contact info in front of them (because they double check it when you eventually get through) they NEVER call you back!!! It's INFURIATING 😡😡😡

• 
  Martin (@stevenageburgh) reported 13 minutes ago

  @virginmedia Given the poor reliability of your broadband, I can't imagine why anyone would get on your spaceship.

• 
  Donna B (@beasknees81) reported 14 minutes ago

  @virginmedia omg so hating my Internet this evening. Trying to watch YouTube in bed on my tablet & it's been buffering for 10 minutes now. Been slow most of the afternoon plus the signal keeps dropping in other parts of the house. Got not sign in to check if there is any faults

• 
  The Fat Controller (@CraigMini3) reported 19 minutes ago

  @TonyMaudsley1 @virginmedia That’s every call centre no customer service whatsoever 🤬🤬🤬

• 
  Killa (@CultofKilla) reported 25 minutes ago

  @virginmedia Thanks for cutting our internet off for 2 days and nothing. Ive counted your estimated fix bullshit and you’ve done it 8 times and probably more. Favourite part is the reverting it from 12 tommorow to 10pm which is in 2 minutes. Only to go back and say 10am.

• 
  An Honest Mouthful (@ahonestmouthful) reported 26 minutes ago

  @TonyMaudsley1 @virginmedia Never use Virginia They are awful