Virgin Media Outage Report in Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucestershire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucestershire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Cirencester.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Total Blackout | |
| Cheltenham |
TV | |
| Gloucester |
Phone | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucestershire, England
Latest outage, problems and issue reports in Gloucestershire and nearby locations:
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
-
Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steeledlee
(@Steeledlee) reported
@virginmedia anyway to reallocate bandwidth? I get 213 down and 23 up and one zoom meeting on one of the computers is leaving my laptop with 13 down and 5 up ruining my streams:(
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Chris Wallace
(@Wallicimo) reported
@virginmedia You help no one
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Chloe
(@ChloePhippss) reported
@virginmedia Hi, my equipment was supposed to be delivered on Saturday, but when I track it, the tracking says it is still with you. I’ve been on live chat twice and both times the adviser has cut me off after saying they will look into it. Please can you help?
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Chris Wallace
(@Wallicimo) reported
@virginmedia DO NOT SIGN UP TO VIRGIN MEDIA - 8 hours of phone calls to their technical department who can't figure out how to log in to my account. Been cut off 5 times, have troubleshooted the same problem and resolution over 30 times now. Untrained and terrible customer service.
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Muuuuumy to Zac & Eilz 🏴🐒🦄
(@gryffenstrong) reported
@virginmedia Ethernet cable as far as I can tell and no, only issue is with v6 box
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S A Edward
(@eddybirder) reported
@virginmedia We've had 3 engineers out & countless wasted hours on the phone trying to fix the problem with WiFi, but the wired connection stops too. We've resorted to using hotspots from our mobiles to work & educate the kids from home.
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Chris Wallace
(@Wallicimo) reported
@virginmedia @2goodwheels DO NOT SIGN UP TO VIRGIN MEDIA - 8 hours of phone calls to their technical department who can't figure out how to log in to my account. Been cut off 5 times, have troubleshooted the same problem and resolution over 30 times now. Untrained and terrible customer service.
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Carolyn Clayton
(@cazamic) reported
Anyone else been told the virgin media system is down? I bet the system works for sign ups. Anyone signed up to #virginmedia today? Fools! All I want is my services to work. No respect for Richard Branson anymore. Terrible service all year.
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Gary Clayton
(@Garygwm) reported
@virginmedia Great. Now it would be good if the Virgin team actually did this. Stating you do something doesn't mean it happens. All of this has been extremely poor and consistently poor which means it isn't a one off which is very disaappointing
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Stevie D
(@steveedavison) reported
@virginmedia Existing broadband customer trying to add Virgin Mobile. Refused credit check. Check my report you said. We did, nothing on there, excellent rating. Trying to resolve online but getting nowhere. Shocking service #computersaysno