Virgin Media outages and service status in Gloucestershire, England

Problems in the last 24 hours in Gloucestershire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucestershire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gloucestershire, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

City	Problem Type	Report Time
Gloucester	Internet	2 days ago
Cheltenham	Wi-fi	3 days ago
Gloucester	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Gloucestershire, England

Latest outage, problems and issue reports in Gloucestershire and nearby locations:

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 59 seconds ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  Ian Watson (@WattsChelt) reported 2 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Jamie (@jamierudge) reported 2 minutes ago from Cheltenham, England

  @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

• 
  K (@serebro333) reported 8 minutes ago from Gloucestershire, England

  @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

• 
  Ian Watson (@WattsChelt) reported 9 minutes ago from Cheltenham, England

  @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

• 
  John Pickup (@john_glos) reported 9 minutes ago from Bishop's Cleeve, England

  @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

• 
  Hannah ❤️ (@Hannah_S39) reported 24 minutes ago from Cheltenham, England

  Why is my @virginmedia WiFi down boooooo

• 
  Shôn Douglas (@shon_douglas) reported 28 minutes ago from Cheltenham, England

  @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

• 
  Dominic Williams (@DomWUK) reported 31 minutes ago from Painswick, England

  Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

• 
  The Michael Hunt (@MichaelAlanHunt) reported 32 minutes ago from Gloucestershire, England

  @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

• 
  claire pearce (@claire_pearce) reported 33 minutes ago from Minchinhampton, England

  I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

• 
  Hammerdan (@Hammerdan13) reported 34 minutes ago from Cheltenham, England

  @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

• 
  Emma Watson (@CharmedWatson83) reported 36 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  Jon Bassett (@twisterssister) reported 38 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Graham Fletcher (@1grahamfletcher) reported 41 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  Chris B (@Chopperb) reported 41 minutes ago from Stroud, England

  Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

• 
  Richard Goddard (@BlueMoonMod) reported 42 minutes ago from Brockworth, England

  Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

• 
  mitanshu (@mitanshu) reported 51 minutes ago from Gloucestershire, England

  @virginmedia poor broadband connection at the moment. Is there a known issue ?

• 
  Ray (@RayWebpro04) reported 56 minutes ago from Gloucestershire, England

  @virginmedia awful customer service for Virgin Mobile account holders, only online messaging and no one to talk too. And they don’t read the text, just keep palming you off!

• 
  Jeff Stelling🎙 (@FoodAndFifa99) reported 58 minutes ago from Gloucestershire, England

  @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chris floyd (@mrchrisfloyd) reported 6 minutes ago

  @Ofcom @virginmedia love this!!! They’ve been at this for years!! Hanging up on customers! I hope it affects their staff now. Because ultimately it’s the company that gets fined for this, not the rude, stuck up staff they’ve got working for the company

• 
  Aidan Costello (@aidan_codtello) reported 7 minutes ago

  @entrustTMF @virginmedia Good reminder for me to chase them up about my poor broadband WiFi in the house and to renew contract or move.

• 
  Jonathan Kirk (@doubledutch13) reported 10 minutes ago

  @virginmedia having been treated disgracefully just after my wife died I’m delight you are 28 000 000 lighter in the pocket. You were truly awful and I’ll never ever use you again. Ever. #youdeserveit #laughingnow

• 
  Groupthink Blogs (@GroupthinkBlogs) reported 13 minutes ago

  @simonlevans @virginmedia They even admitted they did so. I remember trying to cancel my mum's contract 10 years ago, took me 2 hours. Most people would have given up.

• 
  entrustTMF (@entrustTMF) reported 14 minutes ago

  @aidan_codtello @virginmedia Good luck! When the service works at @virginmedia it's great-but when there's a problem you're pretty much on your own with a fanciful bunch of stories until you can finally get an engineer to pitch up. I always think that how they handle a problem is the measure of a company...

• 
  Minute Market (@Minutemarketio) reported 15 minutes ago

  Virgin Media Gets Fined 🫰 Virgin Media was hit with a £28 million, or roughly $37 million, fine by UK regulator Ofcom for repeatedly making it harder for customers to cancel contracts between 2022 and 2024. That is not just a consumer-rights story. It is a warning for telecom and subscription businesses that “retention tricks” can become regulatory liabilities. In a market obsessed with recurring revenue, cancellation friction is now a legal risk.

• 
  Waqar (@Waqar83971366) reported 15 minutes ago

  @Ofcom Regardless of the fines they've still not improved with broadband, customer service and their prices are always high yet can't provide good service and quality of signals and equipment.. they need a full upgrade in equipment, signal quality and customer service @virginmedia

• 
  Ian McNee (@IanSMcNee) reported 18 minutes ago

  I ditched @VirginMedia years ago over terrible customer service - this is the same as water companies: a semi-monopoly owned by US finance: asset stripping profiteers. Switched to local independent Andrews & Arnold - @AAISP. Top service, real people on the phone who fix problems.

• 
  mitchelle holland (@mitchlog) reported 20 minutes ago

  @BladeoftheS Never watched tv for 7 months filled out online form to buy license to watch world cup football . They have backdated yo Dec 25 . Now going in circles like virgin media to get refund . Imagine how they will take money with digital id and digital banking . 🪬🏦

• 
  Mike B (@BonesE78) reported 23 minutes ago

  Good!!!! Can you fine @virginmedia for their crap broadband keep dropping out!!!