Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL1 and GL4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 12/17/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester Total Blackout
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • battmalls matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

  • FoodAndFifa99 Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • claire_pearce claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

  • Jen_M0nt Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!

  • jhemus2011 J Hemus (@jhemus2011) reported from Cheltenham, England

    @SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • Hannah_S39 Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, England

    Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

  • WoodyWitters Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

  • Louisejmorton16 Louise Morton (@Louisejmorton16) reported from Gloucestershire, England

    @virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact

  • cheltandy Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England

    @virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.

  • PurpleSir Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • NoNotLoganPaul Danny (@NoNotLoganPaul) reported from Gloucestershire, England

    @virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.

  • itsnickelflysk3 👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    @virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    @virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus

  • Whitmore1Ann Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, England

    Virgin Media customer service - how I laugh! Don’t touch with a barge pole!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jayrff jay (@jayrff) reported

    @virginmedia u scruffy gimps I’ve got new WiFi and WiFi pod and still get 1% packet loss when playing help me now

  • StuartLenney1 Tangerine Stu 🏴󠁧󠁢󠁳󠁣󠁴󠁿🟧⬛️🟪⬛️🟨🏇🏼⚽️🏇🏼⚽️ (@StuartLenney1) reported

    @virginmedia I hope one day you lose your job you should all be sacked anyway for the service you provide and suffer like I am now

  • musttryharder7 Magdi Adab (@musttryharder7) reported

    @virginmedia I just spoke to one of your customer services representatives. She was incredibly rude and unhelpful. Service status is still showing fine but it is a network issue. She couldn’t tell me how I would be able to check the status nor that it would be fixed before 26 July …

  • Jamile_Wilko Jamie (@Jamile_Wilko) reported

    @virginmedia I have been getting 25% of my promised speeds and have been told that candice would fix it, but she hasn’t responded

  • ratchetnclank Daryl Newsholme (@ratchetnclank) reported

    @virginmedia I'm now on my 6th disconnected call by your agents about my broadband issue. They never call me back and I've been through the same steps all 6 times. I've wasted hours of my life. What do I have to do to get in touch with your 2nd line team?

  • unabawn Una Bawn 💙 (@unabawn) reported

    @virginmedia Then what is the point of this service? You really need to think about how you engage with people who are going through a traumatic experience. No one told me this last night!!!

  • sarahxxwalker SarahWalkerr (@sarahxxwalker) reported

    @virginmedia internet works for 5 mins then goes off again. Been like this since Sunday evening. Lots of reports online of the same problem but virgin insist there's no problems their end!!! Engineer can't come until Friday and I'm meant to be working from home!!! Sort it out.

  • rachelpalmer247 Rachel Palmer (@rachelpalmer247) reported

    @virginmedia I spent a long time texting back and forward yesterday and getting nowhere. This is in addition to the more than two hours I spent talking to people who couldn’t help, waiting on hold and trying to get through to @virginmedia

  • richweedon77 Richard Weedon (@richweedon77) reported

    @virginmedia is there an issue in DE3 area? Fault checker saying interference checked my connection and that's all fine. Trying to work from home and having to use my data allowance

  • ratchetnclank Daryl Newsholme (@ratchetnclank) reported

    @virginmedia No they couldn't fix it, said closing the job down might fix it which seemed to be an excuse to leave.