Virgin Media Outage Report in Gloucester, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gloucester come from postal codes GL4 and GL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Stroud and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Stroud |
Internet | |
| Stroud |
Internet | |
| Gloucester |
Wi-fi | |
| Gloucester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
-
David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
-
Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
-
Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
-
Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
-
Chris B
(@Chopperb) reported
from
Stroud, England
Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
-
Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
-
Luis De Sousa
(@LuisASousa79) reported
from
Bishop's Cleeve, England
@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
-
The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
-
Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
-
Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
-
James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
-
Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
-
Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
-
Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
-
mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia poor broadband connection at the moment. Is there a known issue ?
-
Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
-
Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma
(@Emma_2804) reported
@virginmedia House phone rarely used as its unreliable but its easier for speaking to my dad who is deaf as he sometimes struggles2hear me on my Virgin mob with patchy signal.I’ve been in hospital all week so this is the first time in over a wk I’ve tried.I just can’t rely on it being there.
-
Damilola Odusote
(@Damilolaa) reported
@virginmedia why won’t you let me cancel my subscription, there’s no function to upgrade or downgrade online , and your phone service is non existent, Day 5 if trying to cancel #shockingservice
-
Simon McGaw
(@McgawSimon) reported
@virginmedia Hang on the music has stopped and is now ringing. After 50 minutes you have cut me off again. I'm going to start the process again. I will try not to raise my voice when your automated service puts me through to the wrong dept again and your operator explains they can not help
-
TheRonin Hunter
(@TheRoninHunter) reported
@virginmedia VO, your responses have been great but the telephone service is why Virgin Media customer service is so poor. Ultimate Oomph customers should have a dedicated team site to the expensive costs
-
Emma
(@Emma_2804) reported
@virginmedia no dial tone in the phone line again. I’ve never had such an unreliable service from another provider.
-
Calamity Shaz
(@Nostalgicshaz) reported
@virginmedia There's a flashing green light. I have done a check to see if anything local could be the problem but it's not brought anything up. Just said there is a problem connecting. As I said this is about the 5th time in two weeks. So we have checked and rechecked cables etc
-
steven russell
(@srussell1972) reported
@virginmedia Hi, I've asked recently for a bill breakdown as my wife's employer will pay our broadband due to working from home. This wasn't done can someone help with this please as no one answering live chat
-
Simon McGaw
(@McgawSimon) reported
@virginmedia Or the location of my router and tivo boxes. You can not do anything over the phone unless wait for it your not providing me with the guaranteed speed I am paying for and you have issues with the supply to my router and or the router. Your not going to admit that because ......
-
Jo Wadsworth
(@BrightonNewsJo) reported
@virginmedia There are also posts on the local FB group from people living in other streets nearby who've been having the same problems since 4 Jan. At a time when we are all relying on broadband more than ever, you are utterly failing us
-
Lizzie Jenner
(@EJennerSLT) reported
@virginmedia still waiting on a response. Your customer care team have been unable to resolve this over the phone.