Virgin Media outages and service status in Gloucester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received Jun 10, 1:46 PM GMT+1.
- TV (70%)
- Wi-fi (13%)
- Internet (9%)
- Total Blackout (9%)
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Internet | 1 day ago |
|
Gloucester
|
Wi-fi | 2 days ago |
|
Gloucester
|
Internet | 4 days ago |
|
Stroud
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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The Mayflower (@chunfkong) reported from Cheltenham, England@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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Shôn Douglas (@shon_douglas) reported from Cheltenham, England@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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Dominic Williams (@DomWUK) reported from Painswick, England.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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Luis De Sousa (@LuisASousa79) reported from Bishop's Cleeve, England@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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John Pickup (@john_glos) reported from Bishop's Cleeve, England@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
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Dominic Williams (@DomWUK) reported from Painswick, EnglandCongratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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notreve31 (@LloydyBev123) reported from Gloucestershire, England@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, EnglandShocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
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𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England@virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?
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Sarah Kemmett 🧜♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, EnglandHi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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Dom the property finance chap (@DomSheahan) reported from Cheltenham, England@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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Emma Watson (@CharmedWatson83) reported from Longford, EnglandJust spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Original Wild (@wild_original) reported from Churchdown, England@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Hamilton (@epwhamilton) reported@virginmedia I'm aware that that's what it shows, however one of your agents has told me that there is a network issue and no information is being communicated nor is it being acknowledged on the website. To say it is my equipment is disingenuous
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Ray Cairns (@RCMCFCX3) reported@gblondon1 @skytv @virginmedia Let’s hope you never have to call customer services 🥴
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Arturo lee (@Arturolee28) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Edward Hamilton (@epwhamilton) reported@AniaSowinski @virginmedia @djraw123 Yes, I've got that... Even though sorry have told me explicitly that there's an issue in the wider area
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Howard (@HOWARD301483152) reportedThank you virgin media for selling the phone network to 02 one of the worst phone companies in the world brain dead customer service stay well clear people
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Keeleys Lettings (@KeeleysMaldon) reported@gblondon1 @skytv @virginmedia I switched from Sky to Virgin, worst decision I ever made. All was fine until I renewed my contract, they overcharged me for services agreed and I even had it in black and white on a contract from them, multiple phone calls to India with no resolution. Buffers all the time too
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Captain Dave FYI (@davidtrnr1) reported@JonStone101 @virginmedia They say sorry a lot . Proper **** company
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Jason ferguson (@Jasonrfc90) reported@virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company
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John Hawkes (@JohnHawkes2001) reported@Starlink I switched to Starlink and I absolutely love it. The performance has been incredible compared to the UK ISPs I’ve used. I was with Virgin Media, and Starlink beats it hands down for gaming and streaming. The connection is fast, reliable, and far more consistent than I expected from a satellite service. Another big advantage is that I no longer have to deal with the rip-off pricing and policies of many UK ISPs. And if you’ve ever tried leaving Virgin Media, you’ll know exactly what I mean, it can be an absolute nightmare. With Starlink, the whole experience feels much more straightforward and customer-friendly.
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Chris Lavis (@Tot181) reported@virginmedia @gblondon1 If only Kevin knew what a **** show you lot are as well….