Virgin Media Outage Report in Gloucester, England

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	3 days ago
Gloucester	Wi-fi	3 days ago
Gloucester	TV	7 days ago
Gloucester	Internet	7 days ago
Gloucester	TV	7 days ago
Gloucester	TV	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Richard Goddard (@BlueMoonMod) reported 44 seconds ago from Brockworth, England

  Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia

• 
  booksbythewoods (@booksbythewoods) reported 1 minute ago from Cheltenham, England

  @virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday

• 
  The Michael Hunt (@MichaelAlanHunt) reported 2 minutes ago from Gloucestershire, England

  It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

• 
  Russ (@Mr_Stage) reported 4 minutes ago from Cirencester, England

  @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

• 
  Jon Bassett (@twisterssister) reported 10 minutes ago from Gloucestershire, England

  @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

• 
  Dom the property finance chap (@DomSheahan) reported 11 minutes ago from Cheltenham, England

  Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

• 
  Claire Cleevely (@CCleevely) reported 12 minutes ago from Churchdown, England

  @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

• 
  Krystyna Wynn (@KW_GuinnessH) reported 13 minutes ago from Gloucestershire, England

  @virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help

• 
  Ian Watson (@WattsChelt) reported 14 minutes ago from Cheltenham, England

  @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

• 
  Richard Goddard (@BlueMoonMod) reported 15 minutes ago from Brockworth, England

  @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

• 
  Ian Watson (@WattsChelt) reported 20 minutes ago from Cheltenham, England

  @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

• 
  Dom the property finance chap (@DomSheahan) reported 25 minutes ago from Cheltenham, England

  @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

• 
  Ian Watson (@WattsChelt) reported 36 minutes ago from Cheltenham, England

  @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

• 
  Richard Goddard (@BlueMoonMod) reported 36 minutes ago from Brockworth, England

  Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

• 
  Graham Fletcher (@1grahamfletcher) reported 37 minutes ago from Cheltenham, England

  @virginmedia About renewing my contract, and how you could help me

• 
  The Mayflower (@chunfkong) reported 39 minutes ago from Cheltenham, England

  @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

• 
  Graham Fletcher (@1grahamfletcher) reported 42 minutes ago from Cheltenham, England

  @virginmedia No they can’t help

• 
  Steve Barnes (@Barnsey02) reported 43 minutes ago from Quedgeley, England

  @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

• 
  Graham Fletcher (@1grahamfletcher) reported 50 minutes ago from Cheltenham, England

  @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

• 
  booksbythewoods (@booksbythewoods) reported 58 minutes ago from Cheltenham, England

  @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Skorczewski (@antskor) reported 9 minutes ago

  @virginmedia Complaint wasn’t listened to properly it’s impossible to get through on the phone. Once you have people’s business you don’t even care about their issues

• 
  Sam Ainslie (@samainsliemusic) reported 16 minutes ago

  @virginmedia FYI this problem hasn’t resolved and I can’t get hold of anyone. I’m plugged in via eithernet cable and I’m trying to download a 400mb document and had to switch to my phones hotspot because your WiFi #virgin is so #bad I live in central London?

• 
  Olly Chamberlain (@OllyChamberlain) reported 18 minutes ago

  @virginmedia Oh poor @richardbranson My heart bleeds. £1,000,000 a year for two thousands years. If there was a hell. He’d be going to it 🔥🔥

• 
  Morning except (@Black_King_Rass) reported 20 minutes ago

  😔 I dont even know how they're still my service provider. I'm falling myself @virginmedia @richardbranson

• 
  Rita capaldo (@rita_capaldo) reported 21 minutes ago from Camden Town, England

  @virginmedia can you send me a letter I need to know what the problem is and when it will be fixed.

• 
  Dominic from Luton (@Domfromluton) reported 25 minutes ago

  @virginmedia are all of your staff on holiday today? 25 minutes of bad X-Factor music. Atrocious customer service.

• 
  Oliver Milburn (@Omilburn) reported 25 minutes ago

  @virginmedia hi guys, your service is not working properly, there seems to be no information and even your 150 number isn't working, what do you suggest we do?

• 
  Al Studd (@althepieman) reported 28 minutes ago

  hey @virginmedia i've been on hold for nearly an hour and been transferred 4 times while trying to cancel my account, its almost like you told your call centre staff to make it impossible to cancel #virginmedia

• 
  Rita capaldo (@rita_capaldo) reported 31 minutes ago from Camden Town, England

  @virginmedia I have already raised a complain but it doesn’t help that my daughter is at home not able to study.

• 
  Mikey McManus (@mmcm_media) reported 32 minutes ago

  @virginmedia So your number is engaged. You don't respond via text and email is laughable. You are literally uncontactable about an issue...any issue. My inconsistent service AND cancelation; I can't do either through your "lightning fast" service....neither of which is real.