Virgin Media Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gloucester come from postal codes GL1, GL4 and GL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Wi-fi | |
| Gloucester |
||
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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stacey yeo
(@snd80) reported
@virginmedia Hi, the appointment is for cable replacement but I’ve been told by customer service that you don’t carry cable longer than 16meters and it’s going to take over a month for a longer one to be available bearing in mind I haven’t had internet already for a month with 3 children 👎🏼
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Sue Keen
(@suekeen7) reported
@virginmedia here we go again, installed the hub 5 as per the instructions now no internet no phone. After 2.5 hours finally get through to a person in India and he says it will take 24 hours to be repaired. Absolutely shocking service!!!
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When Bite
(@WhenBite2020) reported
@virginmedia Can you explain why @virginmedia ? Or is the reason greed, so you don't want to? Also how do I challenge this policy, as seems discriminatory to your previous customers. Alternatively let the value be account credit against a new customer setup and we can move on.
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凯特 - Cat Goscovitch
(@catgoscovitch) reported
Appalling customer service from @virginmedia
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rheia 🖤
(@rheiadowns) reported
@virginmedia Bun that. Can never talk to a human. Having my pants down every month for basic service
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Micky Richards
(@mickyrichards27) reported
@virginmedia Done all of the help section. Been on phone twice before... I'm ot paying more than I already am for "better wifi" when I was told it would be suitable for my small terraced house...
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Knitting & Knotting, Stabbing & Science
(@KrochetxKorner) reported
@virginmedia would just like to praise the engineer who came today and fixed our box. He was on time, polite and was done within 10 minutes. He rung to keep us updated on how long he would be, and then when he was on his way. Fantastic service 👏
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
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deadwiggz101 🗿
(@RicardoSeb101) reported
@virginmedia this is unacceptable, I've had no issues until now. On Saturday I was told by a moron in your employ that the fees would be waived as it's not our mistake. Half an hour later I get a hefty bill. Now I'm being told that it's our fault.
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🤍🇺🇦💚🇺🇦💜
(@ArcherStormFox) reported
@virginmedia @HelenRuggles3 We've been waiting 90mins on your message service to talk to someone about closing our account! We're moving to a place that doesn't have Virgin and can't have it set up either. Please can you give us the information on how to do this??