Virgin Media Outage Report in Gloucester, England

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (55%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

City	Problem Type	Report Time
Cheltenham	Wi-fi	4 days ago
Gloucester	Wi-fi	5 days ago
Gloucester	TV	8 days ago
Gloucester	Internet	8 days ago
Gloucester	TV	8 days ago
Gloucester	TV	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

• 
  Luis De Sousa (@LuisASousa79) reported 2 minutes ago from Bishop's Cleeve, England

  @virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis

• 
  Joe Harper (@joe_joeharper) reported 2 minutes ago from Cheltenham, England

  @Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.

• 
  Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported 10 minutes ago from Gloucestershire, England

  Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 14 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

• 
  James Lawlor (@TheJamesLawlor) reported 16 minutes ago from Brockworth, England

  @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

• 
  Joe Harper (@joe_joeharper) reported 21 minutes ago from Cheltenham, England

  @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

• 
  David Crebbin (@outtheratrace49) reported 26 minutes ago from Cheltenham, England

  I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

• 
  Cllr Liam Harries 🔶 (@liamharries) reported 27 minutes ago from Quedgeley, England

  @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

• 
  James Lawlor (@TheJamesLawlor) reported 33 minutes ago from Brockworth, England

  @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

• 
  Ian Watson (@WattsChelt) reported 35 minutes ago from Cheltenham, England

  @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

• 
  Chris B (@Chopperb) reported 36 minutes ago from Stroud, England

  Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

• 
  Ian Watson (@WattsChelt) reported 38 minutes ago from Brockworth, England

  @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

• 
  Shôn Douglas (@shon_douglas) reported 40 minutes ago from Cheltenham, England

  @virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.

• 
  Dr Paul Atkinson (@DrPaulAtkinson) reported 42 minutes ago from Cheltenham, England

  @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

• 
  Colette Etheridge (@Lettie73) reported 43 minutes ago from Quedgeley, England

  @virginmedia please can you provide the correct contact details for making a complaint.

• 
  Bilal Mulla (@bills_86) reported 45 minutes ago from Gloucestershire, England

  @virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed

• 
  Emma Watson (@CharmedWatson83) reported 48 minutes ago from Longford, England

  Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

• 
  mitanshu (@mitanshu) reported 51 minutes ago from Gloucestershire, England

  @virginmedia poor broadband connection at the moment. Is there a known issue ?

• 
  Jamie (@jamierudge) reported 52 minutes ago from Cheltenham, England

  @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

• 
  James Lawlor (@TheJamesLawlor) reported 54 minutes ago from Brockworth, England

  @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sara (@saramara88) reported 2 minutes ago

  @virginmedia hello how do I make a complaint please?? Unfortunately issue still not resolved since April, thanks

• 
  Andrew Harrison (@aharrison989) reported 2 minutes ago

  @virginmedia has hung up on me not once but TWICE in the space of two hours over the same issue!! #gotosky

• 
  Cliff (@Cliff10845598) reported 4 minutes ago

  @virginmedia why do you choose to use @YodelOnline as your courier Your incompetence to install my broadband was one thing But using the world's worst courier just says to me that you beleive consumers to be as cheap Be expecting a call for termination of contract in the morning

• 
  anomaMod - IT Engineer, Home Worker (@LinkOps) reported 8 minutes ago

  @virginmedia Can you please allow people who should be technically minded on a faults line the freedom to decide if an underlying outage is actually the cause of their fault. A utilisation error has delayed actual work here.

• 
  optional (@optionalctf) reported 10 minutes ago

  Now the fight to get virgin media to cancel the previous tenants line so I can install decent internet.

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿Just nobody ⚽🏉🏈🥋🥊🎸🧦 (@JayJoeMc) reported 12 minutes ago

  @virginmedia what a time for the tv network to crash..... 🤬

• 
  Sanchia Berg (@Sanchia7) reported 12 minutes ago

  @virginmedia what has happened to your service in NW London? Since 4am it’s been extremely poor or non existent. Our whole street affected.

• 
  Rik Weir (@rik1375) reported 14 minutes ago

  @virginmedia I've been on there and nobody has even answered my question. I'm not happy really that this ongoing problem hasn't been addressed by your technical team. Now you send me to your customers to answer my question. I've tried everything. What are Virgin going to do? Soundbar useless!

• 
  David Mcphail (@MeTheCaptain) reported 19 minutes ago

  Bloody hell @virginmedia if you where a real person i'd doubt you would be a virgin coz you're constantly going down

• 
  robbie ogilvie (@robbieogilvie) reported 21 minutes ago

  @virginmedia your Internet is ******* ****! Just turns off when it wants, get stupid flashing green arrows for hours. Don't come at me with there's an area problem or reset the hub cause I'm no ******* daft!