Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL4, GL1 and GL2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 02/02/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester TV
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • GQuinson gaetan (@GQuinson) reported from Cheltenham, England

    @virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • ashishchakrabor Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England

    @virginmedia I cancelled my direct debit and the payment is not due for another two days, yet you blocked my daughters phone and she got no way of contacting me for lift back. #ofcome #virginmobile a customer for

  • che_Gaston che_Gaston (@che_Gaston) reported from Gloucestershire, England

    @virginmedia down again! #ShameOnYou

  • myleshennessey myles (@myleshennessey) reported from Cheltenham, England

    virgin media need to sort their shitty wifi out, fam pays top dollar for this shit only for me to have a 4 second convo with my gf before it ends the call

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • hall_ejh1974 Emma Hall (@hall_ejh1974) reported from Cheltenham, England

    @virginmedia So fed up with you. Can’t wait for our relationship to be over. Counting down the months.

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • ashishchakrabor Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England

    @virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.

  • Jamesmapendo James Masters (@Jamesmapendo) reported from Cheltenham, England

    @virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Snomys2 Brad.s (@Snomys2) reported

    @zkhussain @virginmedia Good luck with that it took me 3 hours to cancel mine. Useless.

  • hamgammon Scott (@hamgammon) reported

    @virginmedia Its not an issue with our systems, they are fine and other ISPs were routing fine. Its between us and them, that was only affecting VM customers of both home and business connections. I apprectate you are on twitter trying to help but I just wanted status on if you were having..

  • altiar0101 Muffy0101 (@altiar0101) reported

    @virginmedia how does it take 9 hours to fix an outage, well you hope only 9 hours most likely won’t be the internet back up til late tomorrow because you apparently are incapable of fixing an issue that let’s be honest you most likely caused in the first place.

  • AsciAshley ashley (@AsciAshley) reported

    @virginmedia. just payed £98 on a service that doesn't work properly. Been in and out since December. Customer service useless because the automated message tells us there's a problem. Even though service down say there's no issue. Seems to be getting worse instead of better

  • chocoboneal 𝕟𝕖𝕒𝕝 (@chocoboneal) reported

    @virginmedia @dhall1ootball Wasnt trying to be rude btw :)

  • zuuuweemama zukuma (@zuuuweemama) reported

    @virginmedia Crocodile Tears by Kwes E, Goldstone by Namani and Collateral Damage by BXKS 😈

  • naporter76 Natasha Porter (@naporter76) reported

    @virginmedia has the registration issue been fixed yet? Not seen any update since the post on the help forums last week.

  • hamgammon Scott (@hamgammon) reported

    @virginmedia issues routing at the time. Plus the forum you sent me to doesnt help at all.

  • Bronwen0705 Bronwen (@Bronwen0705) reported

    @virginmedia So my only option is messaging which never works or gives automated messages or wait on hold for 50 minutes again. Great. I was only considering leaving, but this has made up my mind for me.

  • StephLC2010 Steph (@StephLC2010) reported

    @virginmedia Hiya, thanks. As I can't call them, please can you just pass onto the Complaints team that C-060522257 can't ring back but they have my email, which I would prefer to communicate on. I have emailed their Resolution email address too. Thanks