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Virgin Media outages and service status in Gloucester, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Gloucester, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 21, 2:10 PM GMT+1.
  • 88% Internet (88%)
  • 13% Wi-fi (13%)

The latest reports from users having issues in Gloucester come from postal codes GL4 , GL3 and GL1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 22: Problems at Virgin Media

Virgin Media is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

CityProblem TypeReport Time
Gloucester Internet 14 hours ago
Cheltenham Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • chunfkong
    The Mayflower (@chunfkong) reported from Cheltenham, England

    @virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!

  • RobGueRAF
    Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia About renewing my contract, and how you could help me

  • andygent
    Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • Foxelms
    Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • TheJamesLawlor
    James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • pippameekings
    Pippa 🇪🇺 (@pippameekings) reported from Gloucestershire, England

    @virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting

  • richkean
    Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Brockworth, England

    @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

  • Hannah_S39
    Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

  • claire_pearce
    claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

  • iemhouston
    EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • maiellamipiace
    maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

  • Mr_Stage
    Russ (@Mr_Stage) reported from Cirencester, England

    @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

  • PurpleSir
    Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • Duranium1991
    Matt (@Duranium1991) reported from Gloucestershire, England

    @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael45048695
    Michael Anderson (@Michael45048695) reported

    @Simon_Whale @virginmedia Virgin are terrible to try and talk to about any problems, i got really lucky and ended up talking to a member of the board who corrected it for me despite another board member trying to reverse it.

  • HoMcArdle
    Craig McArdle (@HoMcArdle) reported

    @virginmedia Simply not true @virginmedia you know it’s defective amplifier issues that you are not willing to fix because of your archaic structure and current network deals. Lazy liars

  • Kurt_Bimpson
    (@Kurt_Bimpson) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Virgin are dreadful and by far have the worst customer service I have ever experienced A genuinely awful company

  • HonestJ89478453
    Honest John (@HonestJ89478453) reported

    @EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply

  • aking4
    Smeagle The Beagle (@aking4) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They are so bad, just been ripped off by Virgin but I’ll move soon!

  • DaveRogers27
    Dave Rogers (@DaveRogers27) reported

    @Grimmy01942 @Simon_Whale @virginmedia They did this to me, it was the final straw. I sacked them off and got BT fibre broadband, never looked back.

  • LK_Yanited
    LK 🏴‍☠️🚩 (@LK_Yanited) reported

    @Simon_Whale @virginmedia Had to move away from them last year absolute joke of a company. Constantly lying about their speeds, work always seemed to be happening affecting the network and the yearly price rises were eye watering. Their customer service is also laughable to top it off

  • RevQntmBigfoot
    THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported

    @sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.

  • 54JohnBull
    John Bull (@54JohnBull) reported

    @DeviateDefiant @virginmedia @MoneySupermkt It's a stupid system where every time you have to threaten to cancel, and eventually even that becomes a waste of time.

  • 0nlytwogenders
    only2genders (@0nlytwogenders) reported

    @Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson