Virgin Media outages and service status in Gloucester, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Gloucester, including 1 direct report.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received Jun 10, 1:46 PM GMT+1.
- TV (70%)
- Wi-fi (13%)
- Internet (9%)
- Total Blackout (9%)
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 16 hours ago |
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Wi-fi | 1 day ago |
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Internet | 4 days ago |
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Wi-fi | 5 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, EnglandIt must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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Luis De Sousa (@LuisASousa79) reported from Bishop's Cleeve, England@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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Richard Kean (@richkean) reported from Cheltenham, England@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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Hannah🌻 (@HannahTwine) reported from Cheltenham, England@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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EMMΛ (@iemhouston) reported from Gloucestershire, England@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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notreve31 (@LloydyBev123) reported from Gloucestershire, England@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England@virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandBloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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maiella (@maiellamipiace) reported from Gloucestershire, EnglandOh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Edward Hamilton (@epwhamilton) reported@virginmedia internet is down in the area for the 2nd day. Please acknowledge and fix asap
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Colin Spalding (@ColinSpalding2) reported@virginmedia It says pop ups blocked when doing on a phone. On the tablet it does nothing. HBO max on my TV keeps asking me to sign in. Still trying to create an account without being charged.
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Ian Whittaker 🇬🇧🏴 (@ObliviousReaper) reported@virginmedia outage on both TV and then broadband around Leeds?
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😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported@GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!
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Mary (@Mary19764789) reportedEcho chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV
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John merry (@Johnmerry85) reported@virginmedia Intermittent signal in your area is that the reason my Internet has been on and off since 3pm and speed is terrible?
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James (@jamesh220279) reported@virginmedia Hi, my TV contract with Sky is due up soon, and i am an existing broadband customer with 1 stream box. How can i get a price to add Virgin TV to the package?
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Lucia (@LadyLucia05) reported@virginmedia @gblondon1 Loyalty means nothing to @virginmedia not even tried to keep me as a customer.
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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Vicky 💖 (@Vicky51308928) reported@virginmedia have some cheek charging what they do for a very unreliable service! No offer of paying you back for the time you are unable to use your devices in the house. Thankfully I have mobile data. Yet again my child who has no understanding is distressed.