Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL4 and GL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
TV | |
| Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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James Masters
(@Jamesmapendo) reported
from
Cheltenham, England
@virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
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gaetan
(@GQuinson) reported
from
Cheltenham, England
@virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
@virginmedia Media, problems still hasn’t been resolved
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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che_Gaston
(@che_Gaston) reported
from
Gloucestershire, England
@virginmedia down again! #ShameOnYou
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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Terry Hemmings
(@terry1hemmings) reported
from
Quedgeley, England
@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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Ashish Chakraborty
(@ashishchakrabor) reported
from
Cheltenham, England
@virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still crap service. It comes and goes not constant so annoying
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Debbie Marks
(@DebbieMarksey) reported
from
Quedgeley, England
@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Millionaire Turk
(@rasobade) reported
@virginmedia You are not willing to support me here, just keep saying the same thing, so don't bother writing to me @virginmedia @LutzSchueler
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Danny Halliwell
(@HalliwellDanny) reported
@dailytelegraph @vmbusiness Virgin media down in Blackpool won’t be fixed u til Jan 5th leaving everyone with no tele over Xmas #disgrace
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Peter Wilde
(@PeterWilde19) reported
@virginmedia Almost 24 hours now, with no TV service. I’ve had to start picking the dry flaking paint off the wall to entertain myself! Are you going to compensate us? Or give us an actual update? I’ve signed up to SMS updates but have got nothing.
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TracyAnn
(@NorthernTrace) reported
@virginmedia That's not good enough, we pay a lot of money for your service, there's no two ways about it but I will be leaving now especially with it being Christmas
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Millionaire Turk
(@rasobade) reported
@virginmedia Yes I want support, I want a technician to come and fix the issue. @virginmedia @LutzSchueler, I'm wondering if other providers are working the same way as you, let me tweet them, I'm very curious now 🤔
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Alan AB 🗣🎙
(@AlanAudioMan) reported
@virginmedia I was put on hold as the call needed to be escalated to a supervisor after being told "he will tell you exactly the same thing I have". Been hung up on twice, staying calm but very VERY dissapointed. I don't want apologies, I want the service I've been promised. #SantaClaused
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Simon Taylor
(@SiTay73) reported
@virginmedia @Lyca29 Nothing in there about loss of TV service though is there? Plus we all have to report the fault individually?? That's how it reads to me
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Danny Halliwell
(@HalliwellDanny) reported
@dailystarnews @vmbusiness Virgin media down in Blackpool won’t be fixed u til Jan 5th leaving everyone with no tele over Xmas #disgusting
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C.Simone
(@CSimone3) reported
@virginmedia what an unbelievably bad service
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Kirsten
(@Kirstenkat) reported
@caracolconpata1 @virginmedia And I highly doubt you’ll actually bother to compensate us either. I lost complete service for nearly 2 weeks was promised a bill reduction which was never honoured and the alleged 10 days for the next part to be fixed is now 6 months and counting so not exactly trustworthy