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Virgin Media outages and service status in Gloucester, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and TV.
  • The most recent signal from this area was received Sep 5, 9:40 AM GMT+1.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% TV (33%)

The latest reports from users having issues in Gloucester come from postal codes GL4 and GL1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

CityProblem TypeReport Time
Gloucester E-mail 1 day ago

Community Discussion

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Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

  • itsnickelflysk3
    👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

  • Mike_CBromford
    Michael Craggs (@Mike_CBromford) reported from Tewkesbury, England

    @virginmedia I’d appreciate a call please to discuss the lack of customer care from your teams when dealing with a family bereavement #noempathy

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • RobGueRAF
    Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

  • CCleevely
    Claire Cleevely (@CCleevely) reported from Churchdown, England

    @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

  • liamharries
    Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia What I am seeking is a decent level of service for the money I am paying, who ever heard of a media service without an email address, that could be construed by a reasonable person to be a deliberate attempt to avoid scrutiny are you now being run by the government?

  • Gooner_Richard
    Richard (@Gooner_Richard) reported from Gloucestershire, England

    @virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.

  • pippameekings
    Pippa 🇪🇺 (@pippameekings) reported from Gloucestershire, England

    @virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting

  • booksbythewoods
    booksbythewoods (@booksbythewoods) reported from Cheltenham, England

    @virginmedia It says there's an issue with TV but broadband is fine, but our issue is with our broadband. I've rebooted the rooter again and no change

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • Hannah_S39
    Hannah x (@Hannah_S39) reported from Cheltenham, England

    So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

  • Davinci9999C
    Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • DrPaulAtkinson
    Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England

    @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

  • Gooner_Richard
    Richard (@Gooner_Richard) reported from Gloucestershire, England

    @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

  • Hannah_S39
    Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia No they can’t help

  • claire_pearce
    claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kiai_Kas
    Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported

    Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

  • JanetsEscapades
    Escape to the Garden (@JanetsEscapades) reported

    @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

  • wolve585
    Craig (@wolve585) reported

    What a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!

  • O_E_W
    Our Electric World (@O_E_W) reported

    @TheEvEngineer @gigaclear @MartinSLewis I used to get the same with Virgin Media when it was our only option. Simple solution is to swap and change to the cheaper deals. I got an Orbi mesh router a while back. It should help simplify our next swap as it keeps the same network name whatever company we’re with.

  • adamebond
    Adam (@adamebond) reported

    @virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?

  • MeganJuliaaa_
    meg (@MeganJuliaaa_) reported

    @virginmedia you said an outage was fixed in my area but the internet box is still flashing red?? why lie

  • noimspartakus
    1965 Blue 1878 (@noimspartakus) reported

    @virginmedia do you have any issues in WA9? My internet has gone down 😡

  • TomJJarvis
    Tom J Jarvis (@TomJJarvis) reported

    @virginmedia I was sold Gig2 2Gbps symmetric in June. The upload was never delivered at the contracted speed. After three separate calls got nowhere, your Faults team corrected it, then applied a £6/month surcharge for the speed I had already bought. 1/

  • Magnoli23215778
    Magnolia’s Art (@Magnoli23215778) reported

    @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

  • GauBan
    GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported

    Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.