Virgin Media Outage Report in Gloucester, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 , GL3 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
TV | 2 hours ago |
|
Gloucester
|
Internet | 2 hours ago |
|
Gloucester
|
TV | 3 hours ago |
|
Gloucester
|
TV | 3 hours ago |
|
Cheltenham
|
TV | 3 hours ago |
|
Gloucester
|
TV | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Michael (@MichaelAlanHunt) reported from Gloucestershire, England@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Chris (@Macker202) reported from Gloucestershire, England@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, EnglandNo broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia still no service. All fast sleep or watching tv to worry about customers
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Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, EnglandDear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia still crap service. It comes and goes not constant so annoying
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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Colette Etheridge (@Lettie73) reported from Gloucestershire, England@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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J Hemus (@jhemus2011) reported from Cheltenham, England@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kristian kinder (@kinder_kristian) reported@mouthwaite @virginmedia Tamzin, we had the same problem last night.
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Szlwzl (@szlwzl) reported@virginmedia I have been a customer with ntl and virginmedia for so many years and am really disappointed by this situation.
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Soctty123 (@Soctty123) reported@virginmedia Only wireless. I haven't experienced wired connections dropping off. Never experienced anything like this with any of my other hubs.
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katy (@katyehem) reported@virginmedia Yep tried this! I got broadband in October, so should be there by now? Whenever I speak to your team they keep sending me back to aklamio! However aklamio said they can’t do anything as you guys didn’t apply the code. Is there a fee if I cancel my broadband with you? Such hassle!
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Nick Kingman (@NickKingman) reported@mouthwaite @virginmedia I had connection problems for a long time and thought I’d tried everything, new pc, routers etc. Eventually I got an engineer in to check the cable physically and not just rely on an auto test. Sure enough the issue turned out to be perished wire just outside the house.
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Nacho. (@nachoprb) reportedSeriously @virginmedia, what’s going on? Constant drop offs during the last two months when we have to be at home the most. This is a joke! No solution whatsoever and you even dare to increase the monthly bill last month!
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James Stratford (@_ItssJames) reported@virginmedia Okay will try again next time it happens last time I ran the test when service was down it just said service was fine
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Steve (@Swabsy1810) reported@virginmedia After 3 weeks and a 2 hr wait on phone and finally a 1min chat with an engineer a replacement TiVo on its way. Communication is Virgin's problem, not abilities. Getting to speak to someone is close to impossible which is of course what you want. DIY is the ideal
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Szlwzl (@szlwzl) reported@virginmedia The hub(provided by vm) is apparently capable of taking a 1gb connection and reducing it down to the significantly lower speeds indicated. The service is not up to par and I am unsatisfied with the suggestion that I need to pay to downgrade to a service that is the same as now.
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Soctty123 (@Soctty123) reported@norriejam @virginmedia That's great mate, but I pay enough to virginmedia to expect them to sort the problem. They appear to have no interest in actually helping other than directing me to reset my equipment & monitor even it drops off. It drops off constantly.