Virgin Media outages and service status in Gloucester, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 , GL3 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Wi-fi | 5 days ago |
|
Gloucester
|
Wi-fi | 6 days ago |
|
Gloucester
|
TV | 9 days ago |
|
Gloucester
|
Internet | 9 days ago |
|
Gloucester
|
TV | 9 days ago |
|
Gloucester
|
TV | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Louise Morton (@Louisejmorton16) reported from Gloucestershire, England@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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Ann Whitmore (@Whitmore1Ann) reported from Gloucestershire, EnglandVirgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Andy Williams 🔶 (@cheltandy) reported from Cheltenham, England@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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Michael (@MichaelAlanHunt) reported from Gloucestershire, England@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Colette Etheridge (@Lettie73) reported from Gloucestershire, England@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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J Hemus (@jhemus2011) reported from Cheltenham, England@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Hannah 💃🏼 (@Hannah_S39) reported from Cheltenham, EnglandAlso my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Chris (@Macker202) reported from Gloucestershire, England@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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👍🙊Gilly😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, EnglandDear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia still no service. All fast sleep or watching tv to worry about customers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Kerr (@kidcobbler) reported@Anthony51905113 How's your Sky internet? I'm thinking of leaving Virgin Media. You get any problems?
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Mr Shaun (@shaunsmith85) reported@virginmedia Yea that number is apologising for intermittent issues and saying its a complex issue but giving no ETA on a fix and it's severely disrupting my work. Can you provide any updates on this ?
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ST (@BFCST92) reported. @virginmedia customer service absolutely shocking as usual when they continue to get my bill wrong. Avoid like the plague
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Jez Sutton (@Jezsuttonuk) reported@virginmedia your website say's best way to contact is by Chat, Shame it doesn't work.. #UselessCompany
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Zara ◦°˚ (@xaraphotography) reported@virginmedia It’s what I was calling about, I’m having signal issues as well as being overcharged
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Nomade (@_AbdullahW94) reported@virginmedia my internet is down. Im unable to work and it’s affecting me greatly. What is going?
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Dean Aldridge (@aldo_the_kopite) reported@virginmedia 1/2 - I have spoken with 10 of your members of staff today regarding a Virgin phone socket and wire which are loose from the wall in my new property, no-one will touch it because its Virgins, I am not a customer but someone at virgin should still help me find a solution ...
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Bob Tait (@bigbobtait) reported@virginmedia I’m particularly concerned that one route to try and view my package details takes me to a url that ends /customer-exclusion It’s almost like you don’t want me to reduce my package. How do I raise a complaint please?
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Emma 👾 (@_WingedAngel_) reported@FitzysGameTime @virginmedia Honestly I don't even know what I'm paying for I only pay for my internet and that's nearly 50 quid and it always seems to cut out on us.I remember when I first signed up and it was £18 quid and it's sky rocketed !!! I've rang twice and they have promised to help me but haven't🙄
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Conor Johnston (@ConorJohnston10) reported@virginmedia why is there maintenance going on for the past 3 days and knocking off my wifi for long times without any notice?? Working from home so this is a nightmare. Service shocking as usual