Virgin Media outages and service status in Gloucester, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Aug 19, 4:59 PM GMT+1.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Gloucester come from postal codes GL1 and GL4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
TV | 6 days ago |
|
Gloucester
|
Internet | 11 days ago |
Community Discussion
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Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
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maiella (@maiellamipiace) reported from Gloucestershire, England@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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maiella (@maiellamipiace) reported from Gloucestershire, EnglandOh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandPlease can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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Michael Craggs (@Mike_CBromford) reported from Tewkesbury, England@virginmedia I’d appreciate a call please to discuss the lack of customer care from your teams when dealing with a family bereavement #noempathy
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandBloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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Paul (@paulhewlett1983) reported from Gloucestershire, England@virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?
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K (@serebro333) reported from Gloucestershire, England@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandVirgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia
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Hammerdan (@Hammerdan13) reported from Cheltenham, England@virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!
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Dominic Williams (@DomWUK) reported from Painswick, England.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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booksbythewoods (@booksbythewoods) reported from Cheltenham, England@virginmedia Morning, it's still not working I'm afraid. Same situation as yesterday
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Pippa 🇪🇺 (@pippameekings) reported from Gloucestershire, England@virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting
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Richard Goddard (@BlueMoonMod) reported from Brockworth, England@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Luke O' Connor (@LOCthedreamer2) reportedIt's a scandal that these media companies spend your money in order to try and influence how you think. Virgin Media received 3 million euro worth of state grants from Coimisiún na Meain last year. They would never think of doing a documentary on how immigration has negatively impacted the economy or society, which is why it is so galling to see them propagandise the immigration scam in Ireland. #HowIrelandWorks
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Lisa (@LisaPatten2) reported@virginmedia nearly 24 hours with no TV channels and the fix time is 28th August. What am i supposed to do for the next 8 days? What exactly am I paying 150 quid a month for?
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Malcolm Day 🏴 (@MalcDaySTFC) reported@virginmedia @Carolestfc1 Cancel the subscription as not fit for purpose! Either that or a refund is the least you should expect.
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WRXTW🌊 (@twwenlock) reported@virginmedia how has the wifi gone down AGAIN two nights in a row 😴
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Emily Ford (@T0350X) reported@virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!
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Vik Chauhan (@chauhanvik) reported@virginmedia I need to cancel the appointment but it isn’t let me when I log in etc.
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Tomi (@GadgetsBoy) reportedTrying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic
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Niecie (@devorahfurman) reported@virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!
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Kevin Muldoon (@KevinMuldoon) reported@virginmedia has to be the worst ISP in the UK. Currently raising a CISAS complaint against them due to how they're terrorirising my elderly mother. May have to take this to small claims too as it's impossible to speak to any UK staff who can resolve anything.
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Amanda Lee (@amandajlee_lee) reported@virginmedia @YouMadBruv3r How long does it take @virginmedia ??? Mines been down for weeks, right at the start of the season. Just done the service status check that you recommended for a fix date and it doesn't work 🤬🤬