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Virgin Media outages and service status in Gloucester, England

No problems detected

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received Apr 3, 11:06 PM GMT+1.
  • 76% TV (76%)
  • 13% Internet (13%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 , GL3 and GL2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.

CityProblem TypeReport Time
Cheltenham Wi-fi 6 days ago
Gloucester Wi-fi 7 days ago
Gloucester TV 10 days ago
Gloucester Internet 10 days ago
Gloucester TV 10 days ago
Gloucester TV 10 days ago

Nearby cities with recent reports

Cheltenham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • Hannah_S39
    Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

  • liamharries
    Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?

  • itsnickelflysk3
    👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

  • DrPaulAtkinson
    Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England

    @vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!

  • paulhewlett1983
    Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Brockworth, England

    @virginmedia On the basis that I can’t get through to anyone in Virgin and the online help isn’t helping, will anyone respond to my Tweet of 15 hours ago?

  • garethbalmer
    Gareth Balmer (@garethbalmer) reported from Gloucester District, England

    @virginmedia how broken is the routing table this morning?

  • jamierudge
    Jamie (@jamierudge) reported from Cheltenham, England

    @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

  • Hammerdan13
    Hammerdan (@Hammerdan13) reported from Cheltenham, England

    @virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!

  • itsnickelflysk3
    👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤

  • andygent
    Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • richkean
    Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • BlueMoonMod
    Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

  • karl_timmis
    Karl Timmis (@karl_timmis) reported from Gloucestershire, England

    @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

  • joe_joeharper
    Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

  • rick_x
    rick_x (@rick_x) reported

    @virginmedia I haven't raised a complaint there is no log number and nothing has been confirmed by email. All attempts to do this via PM have been a joke with you asking me to tell you when I'm available, not responding for hours then giving me 5 mins to enter my security details.

  • Hayleycauchie
    HAYLEY (@Hayleycauchie) reported

    @virginmedia @futureminds Yes itv live is not working also not on the app

  • LORDCANTl
    roach!! 🧀 INDONESIA IN 4 MONTHS!!! (@LORDCANTl) reported

    @virginmedia hey. can you explain why our virgin tv suddenly decided to become "cogeco" and insist we're in canada when we very much live in the uk and have never been to canada? we cannot access any streaming services.

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @virginmedia @MJW_F1 Channel 4 issue.

  • tw1tterlawsey
    Martin law (@tw1tterlawsey) reported

    @virginmedia - I am writing this in total frustration with your company - you make us all upgrade and then provide an inadequate service- the new box clips, you can not access recordings - @sky must be rubbing theirs hands together - 2 months ani can get away from this

  • AshReade
    Ashley Reade (@AshReade) reported

    @virginmedia You’ve left a vulnerable customer isolated despite a written promise of service until May 2nd. Your staff ADMITTED the error at 13:45 today but a manager just hung up on me. Absolute disgrace. Turn my lifeline service back on now. #VirginMedia #Ofcom

  • cee_ctfc
    c (@cee_ctfc) reported

    Why ******** are @virginmedia ringing my phone at 9am on ******* Easter Sunday. Piss off you absolute cretins.

  • VivianLobo7
    Vivian Lobo (@VivianLobo7) reported

    Is @virginmedia down ?

  • ConnorsOldMan
    Just Ian (@ConnorsOldMan) reported

    @virginmedia I find it utterly unacceptable that your staff mislead customers on cancelling services. Been advised that my new provider would cancel everything for me.