Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL4, GL2, GL1 and GL3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Luis De Sousa
(@LuisASousa79) reported
from
Bishop's Cleeve, England
@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia poor broadband connection at the moment. Is there a known issue ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jaundiced I
(@jaundiced_i) reported
@virginmedia completely unable to refund my mother’s £147 bill as a gesture of goodwill when she moved to @EE thinking they’d sort it. Unfortunately she has dementia and misunderstood. @skytv had no such problem and were kind and understanding in a similar situation.
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rahaenor
(@a_erdemece) reported
@virginmedia internet is still down, awful service. Never get anything from Virgin Media people #virginmediadown #virginmedia
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Jaundiced I
(@jaundiced_i) reported
@virginmedia I’ve had a call back from your team offering a part-resolution. Don’t worry, I will be chasing this with @ee too! To be clear, I’m not saying you are in the wrong, though personally I believe you are not treating vulnerable customers fairly. The ask was for a little humanity.
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David Skeete
(@DavidSkeete3) reported
@virginmedia virgin media yet again, with the excellent service....pn sorry LACK of service as my WiFi been down for the past hour... Yet Again I ask myself what as I paying for...
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Kenny Warren
(@KennyW_86) reported
Is the My Virgin Media app down currently? Can’t log in @virginmedia
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Andy
(@kitters1973) reported
@virginmedia I thought Sky were bad customer service and care VMare 100x worse. Wasted 2 days constantly back forth trying communicate with incompetent staff with new deal that offered & agreed only to get contract and some of elements have completely changed. Total shambles
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Ian Rae
(@IanRae64) reported
@virginmedia Yes, I am both a VM and O2 account holder. I can access “my Virgin Media” ok. I can also get text messages from other sources (eg PayPal) so I don’t think my phone is the problem I seem to have registered for your new service but am now stuck on linking my O2 account
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John M Hunt
(@Johnmhunt) reported
@virginmedia your my virgin media site is broken. To use it, I have having to re-register and it’s sending out the 2FA codes too late or just timing out while trying to register. I need to check a setting as my work VPN is being partially blocked.
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Dom.Busby 🇬🇧🏴
(@dom_busby) reported
@ITV Hi just wondering if this is a fault with ITV or my @virginmedia Stream Box when I watch Emmerdale I constantly have Audio Description enabled even though it’s been deactivated on the box and when I scroll to Audio it only shows subtitles, any advice regarding this issue
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Dean Hagerty
(@DeanHagerty) reported
@virginmedia For once a positive response , i accidentally cut the incoming cable for Virgin media , made a call for the issue to be fixed , owned up to causing the damage myself , called at 12,46 issue resolved and fixed at 14,15 today 11/07/25 excellent service for once .