Virgin Media Outage Report in Gloucester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Gloucester come from postal codes GL1 and GL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Cheltenham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
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Steve Barnes
(@Barnsey02) reported
from
Quedgeley, England
@virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia About renewing my contract, and how you could help me
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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Claire Cleevely
(@CCleevely) reported
from
Churchdown, England
@virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia No they can’t help
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Eve
(@rock_chick72) reported
from
Gloucestershire, England
@virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.
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Karl Timmis
(@karl_timmis) reported
from
Gloucestershire, England
@virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Virgin Media engineer so say repairs neighbours phone line, but connects me to their house phone and clears off ,useless. Now up to 4hr wait time for Virgin help team to get call back ,for something that was ok before. PS my phones not working . #Virginmedia @virginmedia
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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Dom the property finance chap
(@DomSheahan) reported
from
Cheltenham, England
@virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom
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Darren Baldwin
(@darrenbaldwin) reported
from
Gloucestershire, England
Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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tommytheoralsurgeon
(@tfalees) reported
from
Cheltenham, England
@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Beth
(@Beth71906798) reported
@virginmedia I was told I’d receive a call back in 48 hours on the 14th December... it was about a complaint
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Generation X
(@schismmonger) reported
@virginmedia The installations team, who put us back to customer services_ neither of which can help. If installation is not actually possible, what can you offer my Mum as compensation for the inconvenience and distress?
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Paul Little
(@paul_little) reported
@virginmedia Not left for sky yet. What are you going to do to finish our installation? In all day tomorrow! BTW your customer care team just confirmed with the AF Manager that there isn’t a shortage of 360 boxes & that the pre-install team have been lying to me every day since Saturday!!
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Lauren Glynn
(@glynn_lauren) reported
@virginmedia No, there are never any known issues 😭
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Graeme Smith
(@Smudgeysmit) reported
@virginmedia technical support scammers calling all day today. This is after my very rare call to virgin media yesterday and dealing with Indian call center. Is your customer list safe?
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ImJeffVader
(@jeff_vader) reported
@virginmedia The service status page says there are no issues which is why I am confused
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Rose🌹🏴
(@rosijones) reported
Trying to complete my @SwanseaUni Masters work and @virginmedia is continuing to let me down! 2/3 months of intermittent internet and no reply to constant messages/phonecalls #virginmedia
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Dan B
(@danbullock) reported
@virginmedia Hi there, I sent in a complaint a long while ago, you did reply but I replied to that reply with some more questions. I've never heard from that one but today I've had an email to say it's been closed as you haven't heard from me. Can you help?
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Generation X
(@schismmonger) reported
@virginmedia Place 'soon' as late as end of July 2020. My mum was left without a landline and internet at the start of the pandemic so we signed up to am expensive PAYG monthly package as we hoped the virginmedia team would commence her package soon. Customer services say the account notes
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Scott mason
(@pboromase) reported
@virginmedia internet down in Peterborough, now cant restart tv alone as it trays to boot internet, tier4 alone for xmas and no service, luckily I'm out of contract so can leave in the new year