Virgin Media Outage Report in Gloucester, England
Why is my Virgin Media service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 , GL3 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Wi-fi | 1 day ago |
|
Gloucester
|
Wi-fi | 2 days ago |
|
Gloucester
|
TV | 5 days ago |
|
Gloucester
|
Internet | 5 days ago |
|
Gloucester
|
TV | 5 days ago |
|
Gloucester
|
TV | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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mitanshu (@mitanshu) reported from Gloucestershire, England@_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, EnglandNo broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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Paul OD (@PaulOD80) reported from Brockworth, England@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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mitanshu (@mitanshu) reported from Gloucestershire, England@virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk
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Debbie Marks (@DebbieMarksey) reported from Quedgeley, England@virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia still no service. All fast sleep or watching tv to worry about customers
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James Masters (@Jamesmapendo) reported from Cheltenham, England@virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia crap service again in GL52 3ND. Cancelling ASAP
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Chris (@Macker202) reported from Gloucestershire, England@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Terry Hemmings (@terry1hemmings) reported from Quedgeley, England@CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.
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mitanshu (@mitanshu) reported from Gloucestershire, England@moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.
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Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, EnglandDear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Michael (@MichaelAlanHunt) reported from Gloucestershire, England@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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che_Gaston (@che_Gaston) reported from Gloucestershire, England@virginmedia down again! #ShameOnYou
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for
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Emma Watson (@CharmedWatson83) reported from Longford, England@virginmedia Media, problems still hasn’t been resolved
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Tony (@Tbb73Tony) reported from Cheltenham, England@virginmedia still crap service. It comes and goes not constant so annoying
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy (@Timothy4D) reported@visualsbyneon The whole week my wifi has been bad, cutting out and today it just wasn't on at all Seems like a lot of people on virgin media were without internet this morning
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julie doran (@ijd41) reported@virginmedia my wifi is off for 4th day and your phone line is off!!!!!!! I cant work.... please give me a number i can call for help. 🤬
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Jake (@jakenffc97) reported@virginmedia So, again I’m paying £46 a month for a service that doesn’t work and no way to be able to contact as I can’t get through. My internet has stopped working and can’t even get the hub to turn on or light up now. Help please
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Mark (@WhiskyOneIce) reported@virginmedia No.... I check service before I reboot... the vm installing engineer had problems setting the hub up from new
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Rachael Ross (@RachaelR_x) reportedIs there actually anyone at @virginmedia who is able to help me instead of leaving me on hold, passing me to wrong departments and cutting me off?? All to fix a billing error made by virgin??!!
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Annie Wearn (@anniewearn) reported@virginmedia Been trying to call your customer service number but it keeps cutting off, has the number changed?
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Kieran Lewis (@KeezaLewis) reported@virginmedia LS8 has been down all morning fellas, im sure you dont want an invoice for my days work, or should i just cancel as its the 3rd time you've done it?
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Phil Sproston (@Mrsprozzer01) reported@virginmedia So you help today is to suggest that I redial the number I have already rung, where I spent more than an hour on hold, and then got cut off by you... Thanks for nothing.....
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PLUTO☔️🌃 (@ken4rd) reported@virginmedia are so **** it’s unbelievable, should have to hotspot my damn computer at home
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Rebecca Andrews 🌈 (@andrews_rebecca) reported@virginmedia i am a new customer trying to reschedule delivery bcoz im moving, and no one is helping I’ve been waiting multiple times on phone & it’s been 1hr on 📞 waiting. All I want is to change a date pls!