Virgin Media outages and service status in Gloucester, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention TV and Total Blackout.
- The most recent signal from this area was received May 25, 4:14 PM GMT+1.
- TV (94%)
- Total Blackout (6%)
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
TV | 1 day ago |
Community Discussion
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Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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John Pickup (@john_glos) reported from Bishop's Cleeve, England@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Eve (@rock_chick72) reported from Gloucestershire, England@virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandIf Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia
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Matt (@Duranium1991) reported from Gloucestershire, England@virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.
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Dominic Williams (@DomWUK) reported from Painswick, England.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia please can you provide the correct contact details for making a complaint.
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maiella (@maiellamipiace) reported from Gloucestershire, England@virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?
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Richard (@Gooner_Richard) reported from Gloucestershire, England@kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.
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John Pickup (@john_glos) reported from Bishop's Cleeve, England@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
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John Pickup (@john_glos) reported from Bishop's Cleeve, England@virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues
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Alex Bennett (@AlexBennettUK) reported from Gloucestershire, EnglandOver 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?
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Sarah Godfrey (@Sarah_E_Godfrey) reported from Bishop's Cleeve, England@virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!
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The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Karl 🇬🇧🏳️🌈✡️ (@KarlCampbe11) reportedMy @virginmedia internet is off. Message from virgin media… Our broadband is down at the moment. To find out more log onto our website for service updates. Can anyone see the issue with this message?
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Mo (@MrsPeebs208) reported@JShine06 @virginmedia We left Virginia media because they are terrible and there customer service is atrocious you are better off going to someone else
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Chris Richards (@rocky_115) reported@virginmedia so any news on a broadband fix for SA1? Approaching 9 hours now of no internet or tv
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Vicky Leigh (@vickiferris) reportedTry to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia
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Stevy Martin (@_inexcelsisdeo) reported@virginmedia intermittent signal in the area of ML11 for days on end… service status now saying nothing but the problems still there! When’s it getting fixed?
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OhJxkeyy (@PxntherBlxck) reported@virginmedia Already been on the phone with someone at virgin,they sending out a 2nd engineer on Thursday because the first engineer didn't solve the problem. Useless brain dead company
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Simon Beals (@SimonBeals2) reported@virginmedia please can you tell me why your boxing pay per view never works properly please? No such issues with Sky pay per view.
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Memia S (@memia) reported@virginmedia this is absolutely disgusting service, for the amount money we pay for Internet packages. The internet has been down for the last 2days and I’m tired of getting the same robotic answers as to y its not working. People are working from home and need Internet services!
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Crafty (@ACraftyOne) reported@virginmedia I have dm the complaint number. Please issue the deadlock letter today. I have sent to your ceo as well. I hate to be scammed and so I am going to the ombudsman.
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Kirsty ✨ (@Kirsty__x3) reported@virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working