Virgin Media outages and service status in Gloucester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received Apr 2, 11:52 PM GMT+1.
- TV (76%)
- Internet (15%)
- E-mail (6%)
- Wi-fi (3%)
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 , GL3 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Wi-fi | 5 days ago |
|
Gloucester
|
Wi-fi | 6 days ago |
|
Gloucester
|
TV | 9 days ago |
|
Gloucester
|
Internet | 9 days ago |
|
Gloucester
|
TV | 9 days ago |
|
Gloucester
|
TV | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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David Crebbin (@outtheratrace49) reported from Cheltenham, EnglandI’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Shôn Douglas (@shon_douglas) reported from Cheltenham, England@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Chris B (@Chopperb) reported from Stroud, EnglandOooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold
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Emma Watson (@CharmedWatson83) reported from Longford, EnglandJust spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Jamie (@jamierudge) reported from Cheltenham, England@virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠
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mitanshu (@mitanshu) reported from Gloucestershire, England@virginmedia poor broadband connection at the moment. Is there a known issue ?
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Bilal Mulla (@bills_86) reported from Gloucestershire, England@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Yes that was one of the first things I done, no problems apparently
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Sarah Kemmett 🧜♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, EnglandHi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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Colette Etheridge (@Lettie73) reported from Quedgeley, England@virginmedia please can you provide the correct contact details for making a complaint.
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Luis De Sousa (@LuisASousa79) reported from Bishop's Cleeve, England@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Dominic Williams (@DomWUK) reported from Painswick, EnglandCongratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Foley (@anthonyjfoley) reported@virginmedia 5 mins research would tell you there is a problem
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Ric Toone (@rictoone) reported@virginmedia I know you are limited on social media. Obviously you are- this is the crux of my complaint. Virgin media has not adequately integrated its customer facing functions. I reached out via (not to) social idea after laughable technical support experiences.
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joan warnes (@jogarden4) reportedAnyone having trouble with #virginfibre #virginmedia? Apparently they can lay fibre cables to your property at any depth? So, when I’m gardening next spring and I chop through a cable the whole garden will have to be dug up to replace the cable! What’s that all about?
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John (Eggsy) (@EggsyGLC) reported@virginmedia well it looks like you have managed to mess up the third attempt at connecting my broadband. Just received a text inform g me you need to speak with me. I replied Chat to confirm this and NOTHING has happened. Have your engineers fixed the issue or not?
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Seanseanysean (@Seanwest1999) reported@virginmedia The external work was completed days ago. The engineer told@us everything was done for the inside engineer to arrive and we were promised by the call centre we could bring it forward to be honest I don’t see the value in a live chat. We have been let down at every opportunity
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Andrew MFC (@andrewmfc) reported@virginmedia Thanks Rob. At the end I couldn’t get the transcript, it was greyed out. Can you send it? Don’t worry if not, but a big issue. Cheers again.
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John (Eggsy) (@EggsyGLC) reported@virginmedia I am calling now. I'm on hold again. 21 DAYS WITHOUT BROADBAND. can I get a response from your CEO @LutzSchueler As I am tweeting this I have been cut off. I'm about to call you again for the 3rd time tonight. Please help.
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TheScottishRadz🏴 (@Rxdigan) reported@virginmedia its an automated message i havemt spoke to one hum being and to be honest its still as bad as ever complex or not theres no way it should last this long if people are apparently working on it, i am seeking to cancel with virgin as im not under contract
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Raidernationuk (@raidernationuk1) reported@virginmedia Yes but I get literally nowhere when I speak to your advisors. Apparently unable to give me a date of when the cabling will be completed. I’ve spoken to multiple people whom have misinformed me (fobbed me off) saying the work will be done that day. And it hasn’t. Really poor
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Grant Ring (@RingGrant) reported@virginmedia So even your changing your mind what a stupid business model Virgin media would rather I cancel a paid service to get a free one when I want both this will mean I pay less each month just to get a stream box