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Virgin Media outages and service status in Gloucester, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Gloucester, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 19, 4:59 PM GMT+1.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% TV (25%)

The latest reports from users having issues in Gloucester come from postal codes GL4 , GL3 and GL1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at Virgin Media

Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.

CityProblem TypeReport Time
Gloucester TV 14 hours ago
Gloucester Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • iemhouston
    EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • Duranium1991
    Matt (@Duranium1991) reported from Gloucestershire, England

    @virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.

  • Chopperb
    Chris B (@Chopperb) reported from Stroud, England

    Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,

  • richkean
    Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • jamierudge
    Jamie (@jamierudge) reported from Cheltenham, England

    @virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

  • mitanshu
    mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia poor broadband connection at the moment. Is there a known issue ?

  • serebro333
    K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

  • liamharries
    Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England

    @vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?

  • CCleevely
    Claire Cleevely (@CCleevely) reported from Churchdown, England

    @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

  • john_glos
    John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

  • andygent
    Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • Sarah_E_Godfrey
    Sarah Godfrey (@Sarah_E_Godfrey) reported from Bishop's Cleeve, England

    @virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    It must be getting closer to Christmas @virginmedia the scam billing problem emails claiming to be from you are increasing. All reported to the national cybercrime team

  • DomSheahan
    Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Smallworth_xx
    scfc 💙 (@Smallworth_xx) reported

    @virginmedia @TheAFC0522 Been like this since Friday so don’t act like it’s just today ? Do we get a bill reduction for numerous days without a service we pay for ?

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    Hey @virginmedia and @SkySports do you want to give people a heads up about this weekend RED button matches not ******* working again while taking millions of pounds out of people's bank accounts for ******* **** service ? #Virgin #RedButton #Football

  • doyle113694
    Bill.Doyle (@doyle113694) reported

    @virginmedia Internet down yet again, sick of this crap. Time to cancel.

  • Scottish_VAR
    Scottish_VAR (@Scottish_VAR) reported

    @heid_the_baw_ @virginmedia I have moved to smarty mobile hub. I pay 20 a month for unlimited data, its a rolling month contract and uses three signal. Its great you can take it away with you to hotels or away on holiday.

  • sadelta99
    Andy (@sadelta99) reported

    @virginmedia so your customer services promised that the broadband would be working by the end of the day…… it isn’t so more lies. Tv now apparently not going to work till tomorrow. Half expected as engineers went home around 18.00 leaving it broken

  • SteveRedfearn2
    Steve Redfearn 🦉 (@SteveRedfearn2) reported

    @JFab208 @virginmedia Really poor. US Open tennis starts next week. I hope it's sorted before then.

  • WHUbluesman
    John Miles (@WHUbluesman) reported

    @1RavC @virginmedia And their sky sports + choice is still not working. When will it be fixed.

  • tilalx
    Tilal Manzoor (@tilalx) reported

    Hi @virginmedia, I've been without Internet & Landline services for 5 days, everyday am assured someone is fixing the service. Nobody comes, help desk have no information where the engineer is or why they don't show; Everyday I am told to be patient. Pls remedy this failure

  • Vonk9
    Veronica Dodd (@Vonk9) reported

    @virginmedia can you advise when the red button service might be reinstated for Sky Sports please.

  • chrissincl29564
    Cookie (@chrissincl29564) reported

    @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!