Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 05/14/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Stonehouse and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester TV
United KingdomStonehouse Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • claire_pearce claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • Jen_M0nt Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Its your bloody network that's faulty today Virgin! Maybe YOU should run your own dratted status checks!

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

  • FoodAndFifa99 Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    So the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM

  • battmalls matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

  • WoodyWitters Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • sarahk0905 Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, England

    Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

  • PurpleSir Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • RobGueRAF Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Marty29991 Matthew (@Marty29991) reported

    @virginmedia Is your broadband down around the D16 Area? Service checker wont give me a status update since before last night. No internet connection since 10pm yesterday and I’ve tried restarting the router multiple times so Its not that

  • TheeFariha Farimomo (@TheeFariha) reported

    @virginmedia can you block this number: 01612417932. Dodgy person called at 7.50am claiming to be from virgin media saying problems with my router.

  • pccarrick Peter Carrick (@pccarrick) reported

    @virginmedia yeah thats my problem i have called 4 or 5 times and they all do something different but i never get off the phone with a solution to the problem

  • ferrier_joanne Joanne Ferrier (@ferrier_joanne) reported

    @virginmedia Good morning. I’ve WhatsApp the number given but still have not had a response. I am not happy at all and want to terminate my contract with the outstanding amount wiped off. Thank you

  • davedawes Dave Dawes (@davedawes) reported

    @virginmedia It took me days to raise the last complaint and it was immediately closed down. Your complaint system appears designed to stop people raising complaints (no email address, long waits on web chat, web form not working, etc). It seems the regulator is the only place to complain to.

  • lou1875 Louise 💙 (@lou1875) reported

    @virginmedia Just hope it’s sorted we are currently paying for a service we are not receiving. Now on day 11 with no landline. Currently have a sick family member in hospital and this is an emergency contact number. It’s not really acceptable that we keep having to phone for updates.

  • _TROTSKI_ トロツキー (@_TROTSKI_) reported

    @virginmedia Same thing again this morning. Doesn't work from 0730, probably won't work again until 1130

  • adw1991 Adam Wilson (@adw1991) reported

    @virginmedia any update on what's happening in the G75 8 area of East Kilbride. Neighbours have had no service for 4 days and now my area went down last night

  • ChrisWantsSleep Chris (@ChrisWantsSleep) reported

    @virginmedia Hi, forgive me but what will I gain from sharing that there's issues at my postcode on the forum? The phone line says engineers are working on it. Either that's true and I gain nothing, or it's not true and the phone line isn't working. Neither one benefits from a forum post!

  • supacd Suz (@supacd) reported

    @virginmedia OMG I have covered all this yesterday with the person I spoke to before she cut me off. It is via WiFi and all links used to no effect. I Just want this fixed If you are unable to provide anything other than from your script don’t bother replying then I will cancel my contract