Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL4 and GL2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 01/12/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomStroud Internet
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • RobGueRAF Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

  • WoodyWitters Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • Jen_M0nt Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • sarahk0905 Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, England

    Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

  • battmalls matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

  • outtheratrace49 David Crebbin (@outtheratrace49) reported from Cheltenham, England

    I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • PurpleSir Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

  • FoodAndFifa99 Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiet72 Jamie Foster (@jamiet72) reported

    @virginmedia Thank yo, you did send the link last time but as I said earlier, it's beyond that it's complete failure on Virgin Media. Service is patchy, as for the items I'm waiting on. 9 months is just Pathetic. Which is why I want your CEOs email. Pointless calling as a robot on a phone is

  • HapG86 Craig (@HapG86) reported

    @virginmedia problems in PH1? Tv and broadband…

  • belzinna belzinna💨 (@belzinna) reported

    Honestly I never ever ever tweet like this but after 3 years of NEGLECT and damn near FRAUDULENT BEHAVIOUR I have to let my followers know god please NEVER USE @virginmedia They are money grabbers and don’t give two shits about their customers, let alone loyal ones who have…

  • Hennaab26 Henna Butt (@Hennaab26) reported

    @virginmedia genuinely sick and tired of this nonsense. Can’t even get hold of someone to cancel and end this nightmare.

  • JoMiles81 JM 40 (@JoMiles81) reported

    @virginmedia It’s now saying Today at 12.00. I am so angry. My son is on school holidays with no tv or internet..my daughter can’t work from home neither can I…my husband can’t do any work online…this is unacceptable and I will be calling for compensation or cancel…

  • RKWinvisibleman Robert Wright (@RKWinvisibleman) reported from Lambeth, England

    We’ve switched broadband providers from @virginmedia to @CommunityFibre and, while the service is OK, @susanrwright’s email is no longer arriving. Anyone have any ideas what might be wrong?

  • eternalstudentk KH (@eternalstudentk) reported

    @virginmedia having real issues using data abroad (Croatia). Tried calling you and being told I can’t connect. Can make calls and send texts without problem otherwise. Any suggestions?

  • jamiet72 Jamie Foster (@jamiet72) reported

    @virginmedia The call was arranged but all your departments seem to do is buck pass. This is why I want the CEOs email or Twitter feed. I find it unacceptable after 26 years of being a customer that after 9 months I still do not have my new Hub, New TV box and the installation of a box

  • jamiet72 Jamie Foster (@jamiet72) reported

    @virginmedia 24 hours now and still no call. Do you find this a good service? A reliable customer service team? Would you except this level of service? I have 2 days leave and I have to spend them chasing your company's ineptness. Please can I have your CEOs email address. It's gone too far

  • hilary_lomas Hilary (@hilary_lomas) reported

    @virginmedia I am not going to a new provider. I just want to cancel. I no longer require the number or SIM.