Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL1, GL2 and GL4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
Internet | |
| Cheltenham |
Wi-fi | |
| Gloucester |
||
| Gloucester |
Internet | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Mason
(@richmasonpl) reported
@virginmedia Unfortunately the customer service rep I spoke to said you can't have two orders open at the same time.
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Amelia Edwards
(@designcake) reported
@virginmedia Hi team, of course I have and made complaints via live chat. I don't believe it takes over 31+ hours for an engineer to arrive at the place where you have located the issue. The times have been pushed 4pm, 8pm, 4pm.. etc I want a refund!
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Old MacDonalds
(@AudreyMac9) reported
@virginmedia my elderly parent’s phone and broadband line is down - I can’t find how to fix this please??
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Steven
(@scottsyns) reported
@virginmedia Don’t worry, I will be calling tomorrow. Have a list of errors at the ready.
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Jacqueline McKendry
(@JACQUEL62062307) reported
@virginmedia You’re not getting this are you. So blooming glad we did not make the switch to Virgin media. No problem discussing my father’s account at all with BT. Let’s just leave this nonsense here and I will take things further as stated.
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Ave
(@ave_mariax) reported
@virginmedia Problem is with the sales team. If an order is cancelled by the fraud team, could they just not give a courtesy call so the customer is aware and what follows next? This is common sense. Come on. Instead of the delivery to arrive and be taken away within 10 minutes!!! Pisstake
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Ave
(@ave_mariax) reported
@virginmedia Ordered a damn phone which was delivered and collected again within 10 mins by the delivery guy cos “the order was cancelled from yourselves”. Apparently had to have a call from your fraud team, which no one told me about and neither did I receive a call.
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William Trimby
(@WTrimby) reported
@virginmedia @WadeLudovic I'm in the same area, your service status page has said an engineer is on the way for the last 21 hours. It doesn't take 21 hours to get anywhere in the UK! Has an engineer actually been dispatched?
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Lynda Mitchell
(@LyndaJMitchell) reported
@virginmedia You really are missing the point here. We are having to operate on 4G and making a complaint will have to come later, once this fiasco is sorted. What I need and want now is help in sorting this out now, not in another 2 days. This is woeful and unacceptable
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Ave
(@ave_mariax) reported
@virginmedia was Told to reorder and xpect a call within 24-48 hrs. Order was put on hold. Ur fraud team TOOK THIER TIME to make that damn call, only to ask my dads name and email address!!! Could someone not have told me to expect that phone call in the first place?!!!