Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL4 and GL2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Wi-fi | |
| Stroud |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
Why is my @virginmedia WiFi down boooooo
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Richard Kean
(@richkean) reported
from
Cheltenham, England
@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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K
(@serebro333) reported
from
Gloucestershire, England
@virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx
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𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆
(@FasbytesReality) reported
from
Cheltenham, England
@virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK will it be possible to go DM as I don't think twitter needs to know my issues
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Dave.C 🏴☠️#FBPE #Rejoin
(@Davinci9999C) reported
from
Cheltenham, England
@virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.
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Original Wild
(@wild_original) reported
from
Churchdown, England
@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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maiella
(@maiellamipiace) reported
from
Gloucestershire, England
@virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now
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Neil Richardson
(@ricoedd) reported
from
Cheltenham, England
Virgin media broadband down again!!! #virginmedia. Need to move to other provider.
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
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Andy Gent
(@andygent) reported
from
Gloucestershire, England
@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Margaret Joseph 💙
(@Foxelms) reported
from
Gloucestershire, England
@virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.
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EMMΛ
(@iemhouston) reported
from
Gloucestershire, England
@aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
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John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ellise
(@ElliseMitchell) reported
@virginmedia customer service is the absolute worst I’ve ever experienced! Wtf is going on, like are you ok?
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𝓱𝔀
(@xxhw97) reported
@virginmedia I need my email on my account changed. I phoned twice yesterday & nobody understood my issue, when I log in it says secondary account & takes me to my dads. I need like changed to view MY account and bills
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Alistair 🏴☠️ Burns
(@gashead) reported
@virginmedia Unfortunately the service is not up and running. Kelly's were here for 2 hours and relaid the cable. This didn't resolve the issue beyond occasionally connecting for 5 seconds then dropping. They waited then requested a back end reset but 40 minutes later not fixed.
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Gemma Markland | Content Creator
(@themarklandhome) reported
@virginmedia Engineer came Saturday said someone else had to come fit new wires at the main box, would take 24-48 hours but no one’s been and still not working
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Huma
(@Humawhitehouse) reported
@virginmedia Yes. But you’ve been working on it for 3 weeks and every time you update us it’s pushed back another week. We’ve had no Wi-Fi for 3 whole weeks! We’ve cancelled with you now but by the time we get a new provider we’ll be pushing 6 weeks with no Wi-Fi. Disgraceful service.
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Brian Furness
(@brianfurness) reported
@virginmedia I have now (eventually) negotiated a new contract for my mother in law but had to downgrade her due to VMs extremely high costs. Spoke to four different reps at VM who all provided me with conflicting info. Poor training equals inconsistency and errors…. Not good enough
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Nick Hancox
(@NickHancox_) reported
@virginmedia Additionally if someone should wish to contact to help, as opposed to fobbing us off so to speak, my contact number is 07790643457. Pleased for the love of God, help your paying customers.
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Scott Boswell
(@scottboswell18) reported
@virginmedia fed up paying for internet that doesn't want to work! Today I'm getting cut off every 10-20mins. Yes I've done troubleshooting. Yes I've paid my bill, yes your app says there's no issues (as ALWAYS Wen theyres an issue)
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Nick Hancox
(@NickHancox_) reported
@virginmedia I have been contacted before by Virgin Media when we set this account up, so why can that not happen again? I'm meant to text my issue to a number, and hope that something happens, when for the last 2 months nothing has happened? Can you see why I might be a bit doubtful?
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Ben
(@_BenDavy_) reported
@virginmedia Yes. It’s completely gone now. Not even dipping in and out. Plz help