Virgin Media outages and service status in Gloucester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 3 outage signals in the last 24 hours around Gloucester, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received May 14, 11:15 AM GMT+1.
- Internet (43%)
- TV (43%)
- E-mail (14%)
The latest reports from users having issues in Gloucester come from postal codes GL4 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester, and Stroud.
| City | Problem Type | Report Time |
|---|---|---|
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TV | 4 minutes ago |
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TV | 7 minutes ago |
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TV | 15 minutes ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, EnglandBloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬
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maiella (@maiellamipiace) reported from Gloucestershire, EnglandOh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I want a monitored email address, I couldn't even sign in to my online account tonight
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Shôn Douglas (@shon_douglas) reported from Cheltenham, England@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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Richard Goddard (@BlueMoonMod) reported from Brockworth, England@virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable
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maiella (@maiellamipiace) reported from Gloucestershire, England@virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia OK thanks I pay £110 a month for my service as someone who subsists on a pension and disability benefit this is a big commitment and yet every time I pick up the phone to you I am lied to, for example we are receiving a lot more calls than usual, this is a permanent refrain
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Yes that was one of the first things I done, no problems apparently
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Calzeh♛ (@Cxlzeh) reported from Cheltenham, EnglandDoubt I’ll be streaming today because of virgin media going down...
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John Pickup (@john_glos) reported from Bishop's Cleeve, England@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
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Richard Kean (@richkean) reported from Cheltenham, England@virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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Krystyna Wynn (@KW_GuinnessH) reported from Gloucestershire, England@virginmedia just been on hold to speak with someone for 1 hour 5 minutes and finally was getting through then “the other person has cleared” we have no WiFi since you upgraded me earlier, please help
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,
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Dominic Williams (@DomWUK) reported from Painswick, EnglandCongratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
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David Lavery (@DavLa2020) reported from Gloucestershire, England@virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toaster cult (@Toastercul53567) reportedDamn wifi gone out 4 times today I love you @virginmedia waste my money please I beg make me pay high price for your gigabit WiFi and make me cap out at ****** like 500
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Salmongymnast (@Danny_f1_fan) reported@virginmedia why is your Internet been down in tq1 for 3 days ??
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Dollynoocat (@dollynoocat) reported@status_is_down Yes. My Virgin Media service checker says intermittent signal in my area and to check back in 24 hours !!!! ML4 area
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Dave Flower (@flower15218) reported@virginmedia They can call me when they know they’re coming down and I can take them to the cabinet. Might be easier 👍
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Trevor (@TRSafcw) reported from Headley, England@Leemhammond @virginmedia Same on Now TV, must be a Sky issue.
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Enarial Perry (@EnarialP) reported@virginmedia @JoyB40 TV services are down countrywide it seems. The Virgin service checker doesn't work either. An acknowledgement that there is a problem & a statement of what is going on would be helpful.
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mike henry (@MikeHenry58) reportedDoes anyone know how to get support from @virginmedia ……been trying for two days,,,no response 🤬
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PRIVATE (@senoreta) reported@virginmedia what the hell is going on??!! Your broadband service and TV has been a shambles since Wednesday last week??!! No internet alll day today!!! Anyone know anything more than what they tell me?? (They say…‘it’s an outage’) 🙄🙄🙄 Well that’s obvious!!
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Deborah Bentham 🏳️⚧️🏳️🌈 (@BenthamDeborah) reported@JoshCF_ I’m with virgin media going up to £92 pm for phone & broadband when contract ends in September. I’ve been happy with the service but over £50 pm difference going with sky is just ridiculous.
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Jim Harrigan (@Bloodrave1984) reported@virginmedia Fix your internet because I've been getting disconnects and reconnect every few minutes. This is not good enough given the bill I pay, I expect reliable service. BB8 postcode