Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL1, GL2 and GL4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 02/09/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Wi-fi
United KingdomGloucester E-mail
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomGloucester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • Barnsey02 Steve Barnes (@Barnsey02) reported from Quedgeley, England

    @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia No they can’t help

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

  • Mr_Stage Russ (@Mr_Stage) reported from Cirencester, England

    @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

  • karl_timmis Karl Timmis (@karl_timmis) reported from Gloucestershire, England

    @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

  • rock_chick72 Eve (@rock_chick72) reported from Gloucestershire, England

    @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

  • HannahTwine Hannah🌻 (@HannahTwine) reported from Cheltenham, England

    @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia About renewing my contract, and how you could help me

  • CCleevely Claire Cleevely (@CCleevely) reported from Churchdown, England

    @virginmedia have been a customer for over 12 years. Try to access online account, none of the login data works. So try Name, account no, area code. I don’t exist yet you are happy to take £48+ a month from me, & tell me my bill is about to be increased. #customerservice #Awful

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    @virginmedia I just spent one and a half hours on the phone to Virgin Media help desk , I was put on hold for the technical dept, while holding I was cut off . I’m trying to solve a problem you created and suffering for it. It’s not acceptable

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

  • darrenbaldwin Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, England

    Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

  • tfalees tommytheoralsurgeon (@tfalees) reported from Cheltenham, England

    @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Kayywhat3v3r Kayy (@Kayywhat3v3r) reported

    @virginmedia Nope still not working properly.

  • jack_p_93_ Jack P (@jack_p_93_) reported

    @virginmedia service down AGAIN in ME5. No broadband whatsoever. Restarted and reset the hub and unable to connect. Any chance of some help or refund as we are trying to work from home which is quite hard when you don’t have any wifi. Awful service

  • KAGS_CFC Karl (@KAGS_CFC) reported

    @virginmedia down again, *************** now. Sort it out.

  • anniebev6 Annie1971 (@anniebev6) reported

    For the last week my TV and internet has been crap, now I can't even use the app to find out what's happening in my area, such a crap company #virginmedia

  • ReplyGPT Shing ha (@ReplyGPT) reported

    @HignettCaden @virginmedia @virginmedia Ah, the old intermittent connectivity excuse. Virgin Media, you never fail to disappoint. Maybe try fixing the issue instead of apologizing for it every other week?

  • rettoclien Neil (@rettoclien) reported

    @Virginmedia Hello I am trying to log into the o2 priority app, as it says VM broadband customers have access, I get passed the login screen, but when asked to put in my mobile number I’d get an invalid auth token error. I am not and o2 or vm mobile customer. Can you resolve this

  • jonnymuzza71 Jonny Murray 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@jonnymuzza71) reported

    @virginmedia Can someone help , my broadband keeps going off has done intermittently now for a few weeks , every time i check service its says its ok , can someone come check connection in road please HD2 area, i cant have time off for an engineer at moment

  • Brynglas70 JimBob🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@Brynglas70) reported

    @virginmedia There's a widespread ongoing issue since last week's outage. Hub 4's aren't connecting to WiFi pods.

  • Kayywhat3v3r Kayy (@Kayywhat3v3r) reported

    @virginmedia We’ve already had a technician out who said there were no issues.

  • Meloney007 MMM 007™ (@Meloney007) reported

    @virginmedia our Wi-Fi is down this morning in ME2 Kent, can you let us know what’s going on. I’ve tried to reset it -no joy