1. Home
  2. Companies
  3. Virgin Media
  4. Gloucester
Virgin Media

Virgin Media outages and service status in Gloucester, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • 88% TV (88%)
  • 6% Internet (6%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Gloucester come from postal codes GL4 , GL2 and GL1 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at Virgin Media

Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham, and Stroud.

CityProblem TypeReport Time
Gloucester TV 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint

  • Gooner_Richard
    Richard (@Gooner_Richard) reported from Gloucestershire, England

    @kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.

  • CharmedWatson83
    Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • swebb1979
    sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • Davinci9999C
    Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • 1grahamfletcher
    Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia No they can’t help

  • TheJamesLawlor
    James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

  • Chopperb
    Chris B (@Chopperb) reported from Stroud, England

    Oooo so virgin sport has been acquired Seems to be the strategy of virgin. Virgin media might well be next but the airline will never be sold

  • MichaelAlanHunt
    The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network

  • claire_pearce
    claire pearce (@claire_pearce) reported from Minchinhampton, England

    I will never ever buy @virginmedia I will never ever fly with @VirginAtlantic ever again, @richardbranson you complete and utter bastard.

  • twisterssister
    Jon Bassett (@twisterssister) reported from Gloucestershire, England

    @virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.

  • joe_joeharper
    Joe Harper (@joe_joeharper) reported from Cheltenham, England

    @virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!

  • Mr_Stage
    Russ (@Mr_Stage) reported from Cirencester, England

    @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,

  • WattsChelt
    Ian Watson (@WattsChelt) reported from Cheltenham, England

    @virginmedia Still no contact and TV’s still not providing all the services I’m paying for, do you have any customer service? #virgincomplaint

  • the_fbpe
    Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England

    @virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,

  • DomWUK
    Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

  • paulhewlett1983
    Paul (@paulhewlett1983) reported from Gloucestershire, England

    @virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?

  • FasbytesReality
    𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hrcastle
    HRCastle (@hrcastle) reported

    @virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.

  • marv33067105
    MARV (@marv33067105) reported

    @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

  • ninepine
    Mike Fuller (@ninepine) reported

    @virginmedia Apology accepted but your data is clearly bad and your systems faulty if you have to rely on assumptions not truth. Sadly symptomatic of @virginmedia - @ICOnews should investigate. When your systems also wrongly say I haven't paid my bill in full it's systemic not unusual.😡

  • Celtic_steph67
    Celtic Steph (@Celtic_steph67) reported

    @virginmedia have got to be the worst company on planet earth for customer service. You are just absolutely clueless and the left hand has absolutely no idea what the right hand is doing. Embarrassing. TV and Broadband on and off for over a week now. 🤡🤡🤡🤡

  • MrJacobi
    Adam Jacobi (@MrJacobi) reported

    @virginmedia is there an outage in GU16 right now?

  • ianrooney48
    roo64 (@ianrooney48) reported

    @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

  • Tracy15558923
    Tracy (@Tracy15558923) reported

    @JaneVCarroll @virginmedia I agree Jane weve been with Virgin Media years always had good customer service always helpful when you ring them too

  • Toodice
    Toodice (@Toodice) reported

    @virginmedia Our broadband, TV, and telephone have all been down since 7PM yesterday. You keep pushing the fix time forward - now apparently 10AM tomorrow. How many more times are you going to push the time forward? It's absolutely ruined the weekend.

  • leemanchester05
    Lee (@leemanchester05) reported

    @virginmedia Internet has been down for a few hours in Salford, hope it’s getting fixed soon!!

  • Kirsty__x3
    Kirsty ✨ (@Kirsty__x3) reported

    @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working