Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL3, GL4 and GL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia The problem I'm having is that there is an awfully long wait to connect with a human, who seems to be speaking under water into a bucket, and it's a struggle to understand them, how do I connect to someone who is in the UK?
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received my 360 remote today and the box will not update says migration is not possible! Help?
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Pippa 🇪🇺
(@pippameekings) reported
from
Gloucestershire, England
@virginmedia Problems in the GL14BG area, is this being looked into? TiVo keeps rebooting
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I received it about a week about in the post, you tell me? Surely you must know as it’s been released. The box is prompting me to upgrade as instructed on the Home Screen of the menu! But it does not work. Any help at this point is greatly appreciated
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Gareth Balmer
(@garethbalmer) reported
from
Gloucester District, England
@virginmedia how broken is the routing table this morning?
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Gareth Balmer
(@garethbalmer) reported
from
Gloucestershire, England
@virginmedia has someone been a bit fat-fingered and pushed out a firmware update or something in the Gloucester area? Few people are having issues with their boxes restarting - ours went with a big click of the HDD, which was a bit worrying!
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia 1. I never get to speak to someone who speaks English as their mother tongue, 2. Despite being a customer for a number of years and spending more than £100 a month, I have been hit with a late payment charge because I had a heart attack and was in hospital,
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Michael Craggs
(@Mike_CBromford) reported
from
Tewkesbury, England
@virginmedia I’d appreciate a call please to discuss the lack of customer care from your teams when dealing with a family bereavement #noempathy
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Sarah Godfrey
(@Sarah_E_Godfrey) reported
from
Bishop's Cleeve, England
@virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.
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Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@kel14bt @WestBromEL Glad you got it sorted. I used to work for Virgin Media as an engineer. For it to take as long as it has, it will have been a network fault, which is much harder to solve than at the end user’s property (which I did). They could definitely communicate this better to customers.
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Matt
(@Duranium1991) reported
from
Gloucestershire, England
@virginmedia Hello. A new router was due to be delivered today as part of my upgrade to 1gb broadband. I never received a message from Yodel & didn't receive a delivery.
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Lord Lefty cultural attachè for Gloucestershire
(@the_fbpe) reported
from
Brockworth, England
@virginmedia I should very much like to speak to someone about this month's bill which is 30% bigger than normal, I have been a customer for a long time but now I'm not sure that the worsening service that I am receiving is worth it acc no,508459006,
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Alex Bennett
(@AlexBennettUK) reported
from
Gloucestershire, England
Over 40 minutes (and waiting mainly on hold) for @skytv to sort out the fact I can’t download any content. I’m apparently a “Diamond Customer” as I’ve been with sky for about 20 years. Not for much longer. @virginmedia what offers do you have for disgruntled Sky customers?
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucester District, England
USELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬
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👍🙊Gill😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
This problem with @virginmedia programmes screwing up had best be sorted before the Euros kick off in a bit.... Struggling to find something of worth to watch atm. Thank god not all channels aren't screwed 🤬😤🤬😤
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David Lavery
(@DavLa2020) reported
from
Gloucestershire, England
@virginmedia is my V6 Tivo box fragged? Constant cycle between green warning screen and reboot...no answer from Web chat and will mot let me book Technician. HELP!
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Paul
(@paulhewlett1983) reported
from
Gloucestershire, England
@virginmedia I have received the 360 remote control after I upgraded and when I try and update the software as instructed I get that message! I have spoken to 4 different people, no one can fix it and they refuse to send out an engineer as the box is “working correctly” ! I Beg to differ
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Hammerdan
(@Hammerdan13) reported
from
Cheltenham, England
@virginmedia I am trying to cancel my contract, but you have sent me down a conversation with a computer. You are now in breach of our contract as you have failed to cancel it or listen to me upon my request. Your customer service is embarrassing!!
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Richard
(@Gooner_Richard) reported
from
Gloucestershire, England
@virginmedia Hi, is there an issue with your online services at present? I don’t appear able to use Virgin TV Go. My TV and broadband services are both working fine.
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Chris
(@Beardedwelsh) reported
from
Gloucestershire, England
Every day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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...
(@BintAmerra5) reported
@virginmedia Wired connection is absolutely slow barely working along with my phone signal and 4G . I called the customer service and was on hold for nearly 30 minutes . It’s ridiculous at this point
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Steve Eades
(@steveeades) reported
@virginmedia Yes I have a hub 3 and I have already done that and have had a WiFi booster pod for some time. The problem sometimes happens next to the hub. I would suggest it is the service being received rather than the devices.
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Shaun Sadler
(@sadler_shaun) reported
@virginmedia Please explain to me why it's you still cannot fix a service outage dated from November 2020?! estimated completion date keeps going back month on month.. still no definitive completion date. Yet you expect your customer to pay full whack. #useless #donotusevirgin
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3lawe
(@ali_attalla) reported
@virginmedia Can I report this ad for lying? My internet hasn't worked since January. @virginmedia have me an estimated fix date of AUGUST!
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Alexandros Mittos
(@mittosis) reported
A bit of a warning to anyone thinking of migrating to @VirginMedia. Their website may be lying about their service being available to your place and you may end up weeks or even months without an internet connection. A millennial's worst nightmare follows.
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michael gilding
(@mikegilding) reported
@virginmedia Yes it said no issue but there is an issue. Also happening with mobile data from my mobile phone
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Mhairi MacRaild
(@MhairiMacRaild) reported
@virginmedia to say your customer service is a disgrace is an understatement. I’ve now been hung up on twice (no the call didn’t drop) and the person who assured me they’d call back if it happened again hasn’t. No wonder I wanted to cancel in the first place
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Paul Lloyd
(@Lloydy_2020) reported
@virginmedia tried to get through to 100 different people with zero help. I’ve misplaced my sim card for my ultimate oomph mobile account. Can i arrange having another sent out? I’ve never used the one i was sent
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Kaleb Cox
(@Kaleb_JCox) reported
@virginmedia I have already tried a factory reset, yes. This is the first time in a long time I've experienced issue. However, I'm currently in the middle of working on an editing project and the speeds are preventing me downloading the assets I need.
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Matt Wood
(@playzone1000) reported
@virginmedia @virginmedia to finish my install, not honouring the terms on my contract, home phone not working and the 10 hours of time spent on the phone to you in the last three weeks!! Need i go on?? On a positive your all great at saying sorry and passing the blame.