Virgin Media

Virgin Media Outage Report in Gloucester, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gloucester come from postal codes GL1, GL2 and GL4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 02/24/2026 22:50

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomCheltenham Phone
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomCheltenham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia No they can’t help

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia About renewing my contract, and how you could help me

  • Mr_Stage Russ (@Mr_Stage) reported from Cirencester, England

    @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

  • Barnsey02 Steve Barnes (@Barnsey02) reported from Quedgeley, England

    @virginmedia I love Walter Presents progs on C4 & recently watched 1st ep of Monster. Tried to find rest of episodes and All4 app. Appears I can’t with you and have to watch online. Is this another reason to never have this box?

  • tfalees tommytheoralsurgeon (@tfalees) reported from Cheltenham, England

    @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

  • HannahTwine Hannah🌻 (@HannahTwine) reported from Cheltenham, England

    @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

  • LloydyBev123 notreve31 (@LloydyBev123) reported from Gloucestershire, England

    @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    Never ever ever have @virginmedia internet. Constant drop off, nowhere near promised speeds. Rubbish @Ofcom

  • DomSheahan Dom the property finance chap (@DomSheahan) reported from Cheltenham, England

    @virginmedia Reason? You're service is rubbish. Could cancel nd argue breach of contract, but can't be bothered with you chasing me....oh well, a few months to go until my contract is over, tick tock.. you're no longer my only broadband option, just hope others see this nd think twice! @Ofcom

  • darrenbaldwin Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, England

    Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

  • karl_timmis Karl Timmis (@karl_timmis) reported from Gloucestershire, England

    @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

  • rock_chick72 Eve (@rock_chick72) reported from Gloucestershire, England

    @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AbbyScholey Abby SD (@AbbyScholey) reported

    @virginmedia They said there was an issue in the area on the phone but it doesn’t say there is on your website (Bd194le). As regards to the heating override it isn’t possible as each smart thermostat has a child lock on which can only be turned off with an internet connection.

  • PaulStenton1 Paul Stenton 🕯🇪🇺 on mastodon (@PaulStenton1) reported

    @MoneySavingExp @MartinSLewis Virgin Media-rip-off Britain. My mother is almost 87. She has made several attempts to cancel her account, but Virgin Media continually obfuscate. I have finally managed to cancel her account. They want £117 to close, she had basic TV and Phone.

  • Jessica_Wing_26 Jessica Wing (@Jessica_Wing_26) reported

    @virginmedia Why does nobody at @VirginMediaCorp care how angry a customer is? How you’ve let them down as a business. How you’re alienating customers constantly? I’ve now found out that there are FB groups with THOUSANDS of people who have complaints against your company. How very poor

  • Twisited1 Twisited (@Twisited1) reported

    @VirginMediaCorp lets move all our customer service to another country to save money. Also virgin media, lets pick one where they don't speak English that well when most of our customers speak English. waste of time..................

  • jason712 Vixulation (@jason712) reported

    @virginmedia Incredible customer support 🙄

  • DPatz79 David Pattison (@DPatz79) reported

    @virginmedia please help. We need a remote more suitable for an elderly person with poor dexterity please. Your new remotes are not suitable and your customer services keep sending the same type despite requesting a specialist remote.

  • adriancoll1 adrian coll (@adriancoll1) reported

    @virginmedia Thanks messaged an hour ago and went thru all the questions and still waiting for a response! For a large company your customer services really suck!

  • chrisgorrod Chris Gorrod (@chrisgorrod) reported

    @virginmedia The service checker sometimes tells me there’s an issue and sometimes tells me there isn’t. And the chance of speaking to an actual person within about half an hour is as likely as me becoming the next pope.

  • jenjon23 Jennifer Ann Jones (@jenjon23) reported

    @virginmedia I've raised 4 complaints online. I've spoken to 9 agents + 1 whatsapp chat. I've logged an offcom complaint. I took a 2nd line and 4 x gave u pac code. Another of ur customers now has my daughters no#. I need someone to call me to investigate + fix this please.

  • concernedfromuk Concerned Consumer (@concernedfromuk) reported

    I’m desperate to cancel my @virginmedia internet, but they don’t answer their phone and their live chat doesn’t work. Remember when they were a communications company? Who do I write to? @virginmedia, I don’t want you to come back with retention deals, I want rid of you