Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL4, GL1 and GL2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 01/28/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester, Cheltenham and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester TV
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia No they can’t help

  • Jolzski Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

  • Mr_Stage Russ (@Mr_Stage) reported from Cirencester, England

    @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!

  • rock_chick72 Eve (@rock_chick72) reported from Gloucestershire, England

    @virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.

  • karl_timmis Karl Timmis (@karl_timmis) reported from Gloucestershire, England

    @virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia

  • tfalees tommytheoralsurgeon (@tfalees) reported from Cheltenham, England

    @virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia About renewing my contract, and how you could help me

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint

  • darrenbaldwin Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, England

    Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

  • HannahTwine Hannah🌻 (@HannahTwine) reported from Cheltenham, England

    @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

  • LloydyBev123 notreve31 (@LloydyBev123) reported from Gloucestershire, England

    @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

  • Fun_and_James James Clarke (@Fun_and_James) reported from Gloucestershire, England

    @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SallyAdamsAveda Sally Adams Aveda (@SallyAdamsAveda) reported

    @virginmedia Hi our broadband has been down since lunchtime today massively impacting our business. We’ve been told you’re aware of an issue but no idea when this is going to be fixed. Please can you advise when KT11 2JZ will be back up and running? 🙏🏼

  • KirkbyScouser *KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️ (@KirkbyScouser) reported

    @fran63645593 Sounds like Trouble we have with Virgin media lad!

  • RevengeDarkrai DARKRAI'S REVENGE (@RevengeDarkrai) reported

    Other mobile networks now bouncing around interfering with what I'm waiting to do, plus iy don't help that @virginmedia mobile network is bad down here in Brighton as they are sponging of @VodafoneUK. So who do I talk to, to not have constant random disconnections all day long?

  • Travistagram Travis (@Travistagram) reported

    @virginmedia Don’t worry. As it’s been going on since January (total service loss from 8th March) and you guys doing nothing about it. I’ve cancelled my services with you.

  • abrahamified Abraham. D (@abrahamified) reported

    @virginmedia my 5G disappeared into thin air. 2G is still working. Any solution?

  • 82ladyK Kirsty Richards (@82ladyK) reported

    @virginmedia Finally managed to check the box when the wifi went on my phone. Nothing flashing. It does say weak security on the wifi... could anyone else be accessing it perhaps? It’s very slow service - not just evenings but mornings too. Sporadic really. #PoorWifi #Virgin

  • SunsetVoltage SunsetVoltage (@SunsetVoltage) reported

    @virginmedia your service is really pissing me off and I have tried to keep calm to see if you idiots would actually fix your service but it's clear to me that your not going to and the nation does not deserve your horrible ******* service. Stop playing everyone around. It's rude

  • Violetilla Violeta (@Violetilla) reported

    @virginmedia I ALREADY CALLED and didn't get an update. they just said to wait. I have been waiting for two months. I have opened a complaint with ofcom. That's the summary

  • Kellyclay13 Kelly blue angel (@Kellyclay13) reported

    @virginmedia Tried rebooting tried to run the test. It says no issues. But 1 phone still won't connect to the WiFi. It can't even find the hub in the search on settings xx

  • CraigCullen2 CraigCullen (@CraigCullen2) reported

    @virginmedia Yes, you sent me out 2 sets of box’s, 2 main rooms and 2 multi rooms don’t know why, can someone contact me ASAP !!!! Rebooted both boxs both not working still says setting up channels Dm for contact number