Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL1, GL4 and GL3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 11/30/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Total Blackout
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • Lettie73 Colette Etheridge (@Lettie73) reported from Gloucestershire, England

    @virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes

  • Macker202 Chris (@Macker202) reported from Gloucestershire, England

    @virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • PaulOD80 Paul OD (@PaulOD80) reported from Brockworth, England

    @SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • tobinzje Nathan Tobin (@tobinzje) reported

    Virgin Media have by far the worst customer service I’ve ever had to deal with, holy **** Hello BT 👋

  • annievimo Annie Vicens (@annievimo) reported

    @virginmedia why does it have to be so difficult to cancel a broadband contract with you? In a digital world why do I have to cancel by calling and be subjected to long waiting time instead of being able to cancel online? Please provide some advice!

  • Katte_B Katerina B. (@Katte_B) reported

    @virginmedia 2/2 a contract was never sent to me. So you have been charging me for three years without me singing anything. But if you could fix the issue and send me my contract it would be great! Thanks :)

  • sophie_travels Sophie Rose (@sophie_travels) reported

    @virginmedia disgusted at the lack of communication and customer service from @virginmedia I have received over the last four months over ordering a WiFi booster. Long phone waits and unhelpful phone conversations going around in circles.

  • JasonVowles Jason R. Vowles (@JasonVowles) reported

    @virginmedia No issues at all on the area. My modem is absolutely fine too. It's just dropped out again. I'm super suspicious, because it happens ONLY 12-2pm on a weekday. What's happening? It's all over the country as well.

  • Yonny1975 Yonny1975 (@Yonny1975) reported

    @luckster40 @ChloeTurner_98 @virginmedia I've not really had a problem. The odd loss of internet but its fixed quick enough. just means I have to speak to the with for a bit lol Its just the customer service is awful. The worst. Any they've never addressed it.

  • Katte_B Katerina B. (@Katte_B) reported

    @virginmedia I know it’s difficult times but I’ve been trying to get in touch with you in months and no one has rang back. Could you please contact me? We’ve experiencing poor internet but instead of fixing it our bill goes up instead. I have also repeated many times that.. 1/2

  • 305Edlene Edlene Whitman (@305Edlene) reported

    @virginmedia I've done that, and I've reset the router, run checks etc. The problem is at your end. We have had endless disruption in recent weeks when we are in the middle of important meetings (or teaching in my case. The service is very poor and not worth the money.

  • ianmills99 Ian (@ianmills99) reported

    @virginmedia - is there a problem with broadband in the RG46PR area. My broadband just dropped. I’ve rebooted the router but just getting white solid light. Working from home on Vodafone 5G signal now (which is very impressive!). What happened to broadband?

  • PlantBasedSQL Chris Unwin (@PlantBasedSQL) reported

    @virginmedia Thanks CC - I've checked and a fix is on it's way by 3pm apparently, I'll work off phone internet for now :)