Virgin Media outages and service status in Gloucester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
The latest reports from users having issues in Gloucester come from postal codes GL1 and GL4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester, and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester
|
TV | 9 days ago |
|
Gloucester
|
Internet | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Bilal Mulla (@bills_86) reported from Gloucestershire, England@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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James Lawlor (@TheJamesLawlor) reported from Brockworth, England@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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Andy Gent (@andygent) reported from Gloucestershire, England@virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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David Crebbin (@outtheratrace49) reported from Cheltenham, EnglandI’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Dave.C 🏴☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England@virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.
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Jon Bassett (@twisterssister) reported from Gloucestershire, England@virginmedia I am having issues sending emails, I can receive them but there is an issue with the smtp server, says my user name or password don’t match but I have checked them and can access web email, who can help me
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology
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Original Wild (@wild_original) reported from Churchdown, England@virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!
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Chris (@Beardedwelsh) reported from Gloucestershire, EnglandEvery day around this time by business Virgin Broadband goes down... 😩 Just why? @virginmedia #virginbroadbandissues
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Neil Richardson (@ricoedd) reported from Cheltenham, EnglandVirgin media broadband down again!!! #virginmedia. Need to move to other provider.
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Cllr Liam Harries 🔶 (@liamharries) reported from Quedgeley, England@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that @vmbusiness has even worse customer service and reliability than @virginmedia?
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Joe Harper (@joe_joeharper) reported from Cheltenham, England@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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Dr Paul Atkinson (@DrPaulAtkinson) reported from Cheltenham, England@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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James Clarke (@Fun_and_James) reported from Gloucestershire, England@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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Ian Watson (@WattsChelt) reported from Cheltenham, England@virginmedia It’s now Thursday, I’ve waited as you said and no response from the text. No longer any response from you? At a loss, serious money handed over every month and zero service. #virgincomplaint
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia No they can’t help
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👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucester District, EnglandUSELESS!! @virginmedia down around our area AGAIN! & apparently it's a widespread thing! As if we don't pay enough for the pleasure 🤬🤬
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Lord Lefty cultural attachè for Gloucestershire (@the_fbpe) reported from Brockworth, England@virginmedia I will be leaving virgin if my service doesn't improve drastically and quickly
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Hannah x (@Hannah_S39) reported from Cheltenham, EnglandSo the entire @virginmedia has gone down 🙄 I WANTED TO WATCH LIAR AT 9PM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Copa Mundi (@BigDaddiWard) reported@fred_fre @virginmedia @villa4ever29 Fix to be implemented by 1pm (they reckon) That’s me Homes under the hammer gone then 🙁
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john (@jhargie4) reported@O2 @virginmedia @Virgin CEO Lutz Schueler Deadlock letter has now been received although it completely does not address my actual complaint and the reported resolution is factually incorrect. Just shows the total lack of respect shown to a 20 year loyal customer
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KopiteinPoland (@KopiteinPoland) reportedI never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain
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Seph (@sephiroth17181) reported@wrighty1707 @virginmedia the company is a complete joke, i was paying £56 a month for 1gig and the last 2 months were atrocious for connection the best they could do was send patronising emails saying it was my issue, so i switched to EE 1.6gig for £35 a month with unlimited mobile data to boot
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Bartłomiej Hajduk (@bart_hajduk) reported@virginmedia I've written to the local council, hopefully they will enforce the repairs or issue a fine.
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Tony Payne (Main Account) (@Poddys_bu1) reported@CheekyVic @virginmedia It's almost impossible to get through to an English call centre, the Indians never have a clue what we actually want. Moved on now and our local provider, Toob is really good.
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Monk (@i_Charizard) reported@virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite
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Mike B (@BonesE78) reportedIm sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia
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john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer
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Krystle (@vdaybabygirl85) reported@virginmedia - I had serious connection issues. Complaints team got in touch and thought it was resolved. But it's not. The issues are STILL ongoing and as for the last 8 weeks or so I'm struggling with intermittent service. I want the fixed. I'm sick and tired of it now