Virgin Media outages and service status in Gloucester, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Gloucester, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received Apr 2, 11:52 PM GMT+1.
- TV (76%)
- Internet (15%)
- E-mail (6%)
- Wi-fi (3%)
The latest reports from users having issues in Gloucester come from postal codes GL4 , GL1 , GL3 and GL2 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham, and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham
|
Wi-fi | 6 days ago |
|
Gloucester
|
Wi-fi | 7 days ago |
|
Gloucester
|
TV | 10 days ago |
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Gloucester
|
Internet | 10 days ago |
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Gloucester
|
TV | 10 days ago |
|
Gloucester
|
TV | 10 days ago |
Community Discussion
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Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia About renewing my contract, and how you could help me
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James Clarke (@Fun_and_James) reported from Gloucestershire, England@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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Smithstaaaa (@Jolzski) reported from Gloucestershire, England@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
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notreve31 (@LloydyBev123) reported from Gloucestershire, England@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandPlease can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, EnglandShocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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tommytheoralsurgeon (@tfalees) reported from Cheltenham, England@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England@virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄
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Eve (@rock_chick72) reported from Gloucestershire, England@virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.
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sarah 💙 (@swebb1979) reported from Gloucestershire, England@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia No they can’t help
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Hannah🌻 (@HannahTwine) reported from Cheltenham, England@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
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Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
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Richard Goddard (@BlueMoonMod) reported from Brockworth, EnglandIf Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia
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Karl Timmis (@karl_timmis) reported from Gloucestershire, England@virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay (@Jay54589) reported@virginmedia Hi, thanks for the swift reply. I’ve just downloaded the Virgin Media Connect from the App Store and I’m having issues setting up so I can test the connectivity. I’ve got a Hub 3.0, I scan the bottom of the router with my phone camera but I’m unable to manually
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Anna (@a_tuts) reportedHAHA this was the response to my 5th attempt to contact @virginmedia "And here’s our resolution to your complaint: Resolution Apology to customer"
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Ryan Broad (@RyanBroad23) reported@virginmedia 150 max, upload is awful too
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M.Hossain (@labib767) reported@VirginMediaIE Virgin media IE customer service and accounts department Mobile closed during Covid 19. more then one year.
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Dave Platts (@daveaplatts) reported@virginmedia Seems there’s been a miscommunication. We’re upgrading the a business package which is installed in a fortnight and very helpfully you’ve turned off the current package and cut us off. All sorted now. Thanks for your help.
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Peter Timothy (@petetim) reported@virginmedia Can you contact me regarding my tv box not working? Had the green screen DVR message since last night and both online & telephone help has been useless. Thanks
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Greg hook (@gregarus) reported@virginmedia We have tried but they say “oh we can’t open it, you will have to” This is a pain as we both work long hours, our time is money too so we will just cancel the direct debit and take this legal, you really have taken the piss with all this
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Phil (@neaux_saint) reported@dcowley19692 @virginmedia Still waiting for a complaint filed 14/1/21 to be addressed despite a supposed response time of 28 days. They’re a terrible company 😕
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Marsha J Bellot (@mjacksonbellot) reported@virginmedia totally fed up. Got package at the end of February. Still got no service. 2nd guy booked in for today. Light came on. Cancelled booking. Then light goes off. Call v m to be told appointment gone!!!Load of rubbish. Appointment was 12-4. Now waiting for call back. 👎🏾👎🏾
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MrRabbitGB (@MrRabbitGB) reported@virginmedia Yes it does nothing, we got a letter saying it would be fixed by the 15th, but still 70% of the Internet is down, honestly getting close to cancelling and going elsewhere for Internet as virgin is just automated responses