Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL4, GL3 and GL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🍩🍩🍩BazzaU⚽⚽⚽
(@bazzau73) reported
@virginmedia I have spent 30 mins on a call and got nowhere, explained that issue is not speed but the reach of my wifi. solution offered was to increase the speed to 200mb and obviously pay more, cant see how that is a solution. Next call to Virgin will most likely be to cancel
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Justine Wilkinson
(@jwilkinson_x) reported
@virginmedia I know this, but you asked me what the issue was. Everyone I speaks to keeps telling me they will call me back then never do. I will just cancel
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Becky Pritchard
(@BeckyPr68538508) reported
@virginmedia We’ve tried to call but unfortunately seem to just get passed around and no one can help. Can you confirm if a pre contract is legally binding or just encouraging us to sign up? Quite disappointed with the first impressions of virgin media.
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kevin blois
(@blois_kevin) reported
@virginmedia Excellent KF another piece of fantastic customer service. Always excuses, never accept responsibility. Virgin media is pathetic and inept. I’ll be cartwheeling around the block in my Lycra jumpsuit when my contracts are up!! Pathetic
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Theodore Awani
(@Theodoreawani) reported
@virginmedia @virginhelp Yes the appointment was today between 08:00-12! No one turned up or left a card. The upsetting thing is I have called back many times and they have intentionally left me hanging on and also put the phone down on me! I am in complete shock!
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Ed Siddons
(@edwardsiddons) reported
Truly there is nothing less chic than becoming a compaints account but I've spent over 2h30 on hold trying to cancel my account with @virginmedia and spoken to 7 different people, apparently none of whom can help, because - of course! - you can't just cancel online.
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guu gand
(@AhmedIznu) reported
@virginmedia Explain the outage in west London Uk
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Dan Huckle
(@dan_huckle) reported
@virginmedia as you can't supply my new property I want to cancel my now out of contract service. Been waiting on a web chat for 4 hours, not exactly impressive.
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guu gand
(@AhmedIznu) reported
@virginmedia I’ve been calling your Virgin team and everyday I call I get told that the outage will be resolved and Wi-Fi will be back on whatever date and it never comes back. I called yesterday and was told that Wi-Fi will be back yesterday at 6pm. It’s today and 15:38 and still no Wi-Fi.l
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steven jackson
(@Archtech_design) reported
@virginmedia And again hung up on by the chat! Iv been trying for 20 hours now to get a connection! Iv been offered a tech appointment which leaves me out of service for 48 hours! That’s for the 28th but I’m away then until Tuesday 30th but before I could explain I was as I say dropped again