Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL4 and GL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Total Blackout | |
| Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia About renewing my contract, and how you could help me
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Eve
(@rock_chick72) reported
from
Gloucestershire, England
@virginmedia your live bot is utter rubbish!! Round and round in circles then directs me to 150 each time. My broadband had been crap for months now. Almost useless working from home. I want someone to call me. Not the other way round.
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Karl Timmis
(@karl_timmis) reported
from
Gloucestershire, England
@virginmedia why is the only option to cancel my account, to phone up and spend more than an hour on hold without speaking to someone? It seems like you're making it difficult for someone to leave?
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!
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Russ
(@Mr_Stage) reported
from
Cirencester, England
@JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.
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tommytheoralsurgeon
(@tfalees) reported
from
Cheltenham, England
@virginmedia hi guys. Out of contract and I’ve received a message to contact you. How best to fix a new deal and router 4?
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Hannah ❤️
(@Hannah_S39) reported
from
Cheltenham, England
Why is my @virginmedia WiFi down boooooo
-
Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia Changed my package, and your representative said she had to change my broadband speed. For the last hour I have been without any connection whatsoever, she disconnected me!! You technical team sorted the issue @virginmedia an embarrassing 24 hours for you!!
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today
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Richard Goddard
(@BlueMoonMod) reported
from
Brockworth, England
Please can you tell me how to I claim for lost of one weeks telephone service which has not been automatically reflected in my current VM Bill @virginmedia
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Darren Baldwin
(@darrenbaldwin) reported
from
Gloucestershire, England
Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@Keithsimon1973 @virginmedia I would Keith, but they want to do it over their text service
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notreve31
(@LloydyBev123) reported
from
Gloucestershire, England
@virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change
-
James Clarke
(@Fun_and_James) reported
from
Gloucestershire, England
@virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?
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sarah 💙
(@swebb1979) reported
from
Gloucestershire, England
@virginmedia after putting in a huge complaint I had an email this week confirming my first payment will be £51.00, I check my bank account this morning only to find you are taking £121.00 out of my account on Monday #gofigure #appaulingcompany #anothercomplaint
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia No they can’t help
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Graham Fletcher
(@1grahamfletcher) reported
from
Cheltenham, England
@virginmedia can’t help on their text service, my thoughts This whole episode has been embarrassing for you and @virginmedia, as you haven't helped me at all, just made me feel worthless and frustrated, do @virginmedia really care??
-
Hannah🌻
(@HannahTwine) reported
from
Cheltenham, England
@virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?
-
Smithstaaaa
(@Jolzski) reported
from
Gloucestershire, England
@virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@dav1dkenworthy) reported
@virginmedia So yr not able to help other than pointing me to a website??
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LFCnthat
(@lfcntha) reported
@virginmedia WiFi and it's every device. Your router is garbage
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harrietflash
(@harrietflash1) reported
Sick of @virginmedia lies. Should never have left @Plusnet . I’ll be back as soon as thieving virgin give my money back
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Craig Murray
(@CraigMurrayScot) reported
@virginmedia No. I have told you the location and your own website says there is a network problem. Just get it fixed. I refuse to work hard to help you when you are already making my life harder - do your own tests, do your own fixing.
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harrietflash
(@harrietflash1) reported
@virginmedia You incompetent ***** have overcharged me again. How do I leave you without you charging me £250?! I do not want to be on the phone for another hour. I want a formal complaint answered by a senior manager and I want to leave today.
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DJ Unreal
(@DJ_Unreal) reported
@virginmedia Called up again today as it wasn't fixed yesterday as promised. Date's been pushed out again. Again no notification until I called and asked. This needs sorting out! Did get an upgrade to M500 and bill reduction as part of it, but that's no use if the upstream still doesn't work!
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Rotimi Odunaike
(@OdunaikeRotimi) reported
@virginmedia your customer service and issue resolution is the most appalling i have ever come across in my existence. I have been out of wifi since 1pm on 15th May, I spend hours on the phone to your customer service who either have no clue what they are doing or cannot tell me
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Craig Murray
(@CraigMurrayScot) reported
@virginmedia Well how do I get a reference number? Your website doesn't offer a reference number. And I'm not calling because you make me wait for an hour and then hang up.
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Samad Khan
(@dotnetkhan) reported
@virginmedia, if it's not your broadband playing up, it's your mobile network. Please fix your issues once and for all. I've spent more time speaking to you than to my wife. And I'm working from home!
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mark lovatt
(@malo2324) reported
@virginmedia Yes had no problem until recently and could access all sites from my laptop and phone using WiFi.