Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL1, GL2 and GL4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Internet | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone | |
| Cheltenham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia still no service. All fast sleep or watching tv to worry about customers
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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Colette Etheridge
(@Lettie73) reported
from
Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
@virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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Candia McKormack
(@CandiaMcKormack) reported
from
Gloucestershire, England
Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Michael
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Tony
(@Tbb73Tony) reported
from
Cheltenham, England
@virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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Ramona Amuza
(@AmuzaRamona) reported
from
Gloucestershire, England
No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claudette Hewitt
(@Claudette966) reported
@virginmedia I am sadly with virgin media and have had no tv or internet for the past 2 days. Each time I contact virgin media they give me a time when it will be back on. Each time that given time comes and goes and my tv and broadband are still down. Virgin Media's service is rotten!
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Glamour is me 🎶🇬🇧
(@rendle_tina) reported
@MrGee27 @virginmedia Same with #sky so I pay a stupid amount for a line rental frustrating 😡🎶🇬🇧
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Adam
(@Defraaag) reported
4 Virgin Media host vs 4 Open Reach is the worst thing I've ever been apart of
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Loty Ray
(@Loty__Ray) reported
@virginmedia I understand, but it has been 3 weeks now which is a long time for the service to be so affected, its struggling to even let me send emails. We have not been told what the exact issue is at all which is frustrating despite numerous calls. Do you have any info?
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John Kelly
(@donegaljohnjdk) reported
@virginmedia not great customer service. Logged a complaint got a resolution, don’t agree with it. Phoned up to talk about it and was told deadlock. Get an email today to say that I haven’t been in contact the case is now closed.
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•🦋ℭ𝔥𝔩𝔬𝔢
(@chloexchm) reported
@virginmedia why do i pay for wifi when it literally never works
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Tarek Khwiss
(@Tarekkhwiss1) reported
@virginmedia Hi There, still to this day our WiFi hasn’t been the same since it went down 2 weeks ago. It’s not loading content properly. I’ve been using my cellular. It says it’s working however it’s not.
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Marcus Dimbleby
(@MarcusDimbleby) reported
@virginmedia Once I’ll take as unintentional. But twice? And disconnecting my service? That definitely wasn’t unintentional. Can someone actually call me? And not from a call centre.
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Zoey Deacon
(@Zoeyyyyd) reported
@virginmedia Shocking service!!! Trying to sort out my bill, was on a chat and the person I was talking to said it was time for them to go home so they were adding me back in the queue and now I have to wait 45 mins
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Alice Roseberry-Haynes
(@aliceandtheink) reported
@virginmedia Yes, it was supposed to be fixed at 10am today. Checked again and it said 4pm today and there’s still absolutely nothing. The service checker reports no issues in our area but it hasn’t worked since Wednesday evening. Not working for neighbours either.