Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL1 and GL4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 12/20/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester Total Blackout
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • GQuinson gaetan (@GQuinson) reported from Cheltenham, England

    @virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area

  • Jamesmapendo James Masters (@Jamesmapendo) reported from Cheltenham, England

    @virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.

  • ashishchakrabor Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England

    @virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.

  • che_Gaston che_Gaston (@che_Gaston) reported from Gloucestershire, England

    @virginmedia down again! #ShameOnYou

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • james_woolmer James (@james_woolmer) reported

    @virginmedia why’s it so hard to actually talk to someone. I’ve phoned your line 4 ******* times now for it to just hang up on me.

  • ChromaticRanger Martin Stickley - 8/100 (@ChromaticRanger) reported

    @virginmedia @richardbranson Maybe copying in the boss will get some kind of reaction? This feels childish but I'm getting zero help from your chat bot systems.

  • ChromaticRanger Martin Stickley - 8/100 (@ChromaticRanger) reported

    @richardbranson Any tips on how to speak to a real person that will be able to help me with a Virgin Media account query? All of your chat bots can only deal with superficial queries not real world ones.

  • Rugby187_Gaming Rugby187 Gaming 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇦 (@Rugby187_Gaming) reported

    @virginmedia Wow, this really is so ridiculous. We're going round in circles here. They CAN'T deal with it on the phone, by complaint, by email, by carrier pidgeon, nothing! They cannot fix their mistake it seems.

  • daveyjalfrezi @daveyjalfrezi (@daveyjalfrezi) reported

    @virginmedia And it’s done again….green lights on the router No response on the service check page using mobile data

  • ChromaticRanger Martin Stickley - 8/100 (@ChromaticRanger) reported

    @virginmedia Out of interest. Where is this phone number advertised. I have searched the main virgin media site for many hours and never seen it before.

  • SianLeehane1982 Siân Leehane (@SianLeehane1982) reported

    @virginmedia It was nent to be 80 even tried it on the app but no luck I'm now with no service

  • theshedqueen ShedQueen (@theshedqueen) reported

    @virginmedia telling us our hub is fine when the internet is cutting out and we’re having to restart constantly. What’s the point in fast internet when it keeps dropping? My streams are suffering. So is my sanity after rubbish customer service.

  • wasaginga mark honey (@wasaginga) reported

    @virginmedia So I have to pay more to make your broadband work..that’s how to look after a customer of 19 years..

  • WaiteAileen Aileen Waite (@WaiteAileen) reported

    @virginmedia trying to sort a fault on the business hub & being passed from pillar to post. 30 mins in and still not even accessed the account. Terrible service 😡😡