Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL3, GL4 and GL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 12/10/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester Total Blackout
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

  • Jolzski Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • LloydyBev123 notreve31 (@LloydyBev123) reported from Gloucestershire, England

    @virginmedia Done many times, always on hold for at least an hour, eventually get through to someone who tries desperately to wriggle out of sending an engineer. Eventually engineer comes out, says they’ve found the issue and it’s fixed but no change

  • richkean Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

  • BlueMoonMod Richard Goddard (@BlueMoonMod) reported from Brockworth, England

    If Virgin Media gave as much attention to customers when they have real problems, gave you a service , paid money back that would be great .But no, they just plague the life out of you regarding a TiVo box collection. I have confirmed already @virginmedia #virginmedia

  • serebro333 K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • darrenbaldwin Darren Baldwin (@darrenbaldwin) reported from Gloucestershire, England

    Shocking service from @virginmedia regards to install of broadband. Dates keep changing and customer service not helpful. I know we’re in a pandemic 😷 but simple communication and genuine reasons should be quite simple!

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • Fun_and_James James Clarke (@Fun_and_James) reported from Gloucestershire, England

    @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

  • swebb1979 sarah 💙 (@swebb1979) reported from Gloucestershire, England

    @westdigitaled @Knibbsey @virginmedia Was just about to tweet the same reply we used this email account as had huge problems with Virgin Media but got swiftly sorted!

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • HannahTwine Hannah🌻 (@HannahTwine) reported from Cheltenham, England

    @virginmedia our internet has been down for a while now, can you please check to see how long it’s going to be down for? Postcode area of GL50?

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kayell10 Karl Lane (@kayell10) reported

    @virginmedia I used to be able to access. If I try and register using your link it asks me for an area code on the drop-down. I don't have TV etc, only mobile so what do I put here?

  • SaraCarnduff Sara Carnduff (@SaraCarnduff) reported

    @virginmedia sick and tired of appalling service and impossible to get hold of a human. What IS your policy for leaving extremely.old and vulnerable customers without a working phone after multiple shoddy engineer visits.

  • steviesmith steve smith (@steviesmith) reported

    Spent over 1 hour in 3 separate calls to @virginmedia today trying to resolve intermittent internet connectivity. Am told I need to spend more £ to sort it out. This is despite being on a 100mb/s download service, only 1 device connected to hub & just 5m away from it. #Annoyed!

  • Ghazzly1 Ghazzly 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Ghazzly1) reported

    @virginmedia I've just recieved a letter through my door that says "As requested, Here's a reminder of your memorable word....I never requested my memorable word?? So why have I received a letter? Someone trying to get into my account?? #help

  • OneFootln a1💫 (@OneFootln) reported

    i hate virgin media, worst broadband ever plz avoid them

  • jancoyle Janet Coyle (@jancoyle) reported

    @virginmedia @dazcookcook Don't count on it VM,you never obtained planning permission for change of use from bakery to server or permission to install external freestanding fans either,naughty VM

  • Rytz_Cuecliche Terry Rytz (@Rytz_Cuecliche) reported

    @virginmedia Yes I spoke to John he said he would have packaging sent out, none has arrived. There is clearly an issue somewhere in the system.

  • DarshChandarana Darshan Chandarana (@DarshChandarana) reported

    @virginmedia your call centre agents made me wait for 15 mins then just hung up on me. Just because I want to leave the service.

  • jcansdale Jamie Cansdale (@jcansdale) reported

    @virginmedia You do make it ridiculously difficult to cancel a broadband connection. Setting up a new Virgin broadband connection in my new house was painless. I've gone through security 5 times attempting to close the old one. What a waste of time!

  • f01l__ . (@f01l__) reported

    @virginmedia I’ve phoned up and someone is coming to fix it on Monday thanks.