Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL4 and GL1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 12/22/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Wi-fi
United KingdomGloucester Total Blackout
United KingdomCheltenham E-mail
United KingdomGloucester TV
United KingdomGloucester TV
United KingdomGloucester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again in GL52 3ND. Cancelling ASAP

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia crap service again . Trying to book tickets and in queue then no internet. Useless

  • DebbieMarksey Debbie Marks (@DebbieMarksey) reported from Quedgeley, England

    @virginmedia please could someone call me back, I have no tv, the person said they were checking something and didn’t come back! Extremely disappointing service, I want to speak to a manager

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @moizmehek @virginmedia I am getting 10 Mbps against advertised speed of 108 Mbps by @virginmedia Not sure if @ASA_UK and/or @Ofcom can help as @virginmedia refuse to handle faults of WiFi and can't leave penalty free unless handled by faults team.

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    @virginmedia I did! The estimated time for repair keeps changing. Not having any service for a whole day nor any actual communication from you is simply not good enough #fail

  • che_Gaston che_Gaston (@che_Gaston) reported from Gloucestershire, England

    @virginmedia down again! #ShameOnYou

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @_peeqi @virginmedia I am getting around 10% of advertised speed by @virginmedia over WiFi when sitting 3metres from router. Faults team REFUSE to look at WiFi issues. @virginmedia won't even acknowledge complaint sent via @resolvercouk around 2 weeks ago!

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still no service. All fast sleep or watching tv to worry about customers

  • AmuzaRamona Ramona Amuza (@AmuzaRamona) reported from Gloucestershire, England

    No broadband service in #Gloucester Trying to get in touch with @virginmedia via phone to get an update #fatchance of that happening #whatamipayingyoufor #servicefail

  • MichaelAlanHunt Michael (@MichaelAlanHunt) reported from Gloucestershire, England

    @Lambpie1973 @virginmedia They should refund you for lost service, though you've probably got to fill in a form on their website. Tricky when your internet is down

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia gone again . What a useless bunch you are. Give me the service I’m paying you idiots for.

  • GQuinson gaetan (@GQuinson) reported from Cheltenham, England

    @virginmedia @virginmedia how come from 350mb down to 65mb last two day any issue in the area

  • terry1hemmings Terry Hemmings (@terry1hemmings) reported from Quedgeley, England

    @CraigBrindley @virginmedia I’m sure it’s a trend mate, we had awful Broadband for nearly 6 months had to keep resetting. Again no known faults. But now seems fine.

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    @virginmedia Media, problems still hasn’t been resolved

  • CandiaMcKormack Candia McKormack (@CandiaMcKormack) reported from Gloucestershire, England

    Dear @virginmedia, I'm a busy girl who's wasted an awful lot of time today waiting for broadband to return. Tomorrow's going to be bonkers working twice as hard to catch up. A few reassuring words that things are returning to normal would go some way to reinstating my sanity. Ta.

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia still crap service. It comes and goes not constant so annoying

  • Tbb73Tony Tony (@Tbb73Tony) reported from Cheltenham, England

    @virginmedia internet down yet again can you please sort this out as it happens on a regular basis and you should be paying us when you do not provide the service we are paying for

  • mitanshu mitanshu (@mitanshu) reported from Gloucestershire, England

    @virginmedia @Ofcom Not sure what a customer can do if @virginmedia are openly misleading & refusing to acknowledge or respond to complaints. How can I get a refusal or deadlock letter from them if they will NOT respond at all. @OmbudServices @Ofcom @ASA_UK @MoneySavingExp @resolvercouk

  • ashishchakrabor Ashish Chakraborty (@ashishchakrabor) reported from Cheltenham, England

    @virginmedia despite of me paying my bill with debit card, I was made to be a liar by your account department. On my second call Athena listened to understand and kept me, whilst I was ready to cancel. Thanks Athena.

  • Jamesmapendo James Masters (@Jamesmapendo) reported from Cheltenham, England

    @virginmedia called virgin to discuss my existing deal, could hardly understand him, was put on hold for a long time without explanation and he came back with a better deal but again was very hard to understand. Terrible service, looking around.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • WillTaak Will MUFC (@WillTaak) reported

    @virginmedia Yes that’s what I checked and it says no known issues.

  • cynthiascott69 cindy bindy (@cynthiascott69) reported

    @virginmedia I would like to speak to someone who is prepared to help and listen do I use your main contact number

  • MrChaosReigns MrChaosReigns (@MrChaosReigns) reported

    @virginmedia No service is still down. Since 6 am

  • chazzababes Charlie ❤ (@chazzababes) reported

    @virginmedia They reckon there's no issues in our area, I can't even check if it's a fault our end because your website is down again! But then again the website says its a fault with us then update to say its a area wide issue...

  • l0rdb1r0n Lord B (@l0rdb1r0n) reported

    @virginmedia Yes, checked all options, although comically your connection test advised I phone yesterday evening, which was pointless as the lines were closed at the time! 0345 454 1111........ it looks like I'm just going to have to ride out this poor connection for the contract term

  • mand282 Amanda Connolly (@mand282) reported

    @Dwaynepeter120 @virginmedia thanks Dwayne I'm gonna see if Virgin takes responsibility first, as not working atm and need to watch the pennies.

  • salfordbeerfest Independent Salford Beer Festival 💙 (@salfordbeerfest) reported from Bolton, England

    @virginmedia If does now. 12:00. That's 17 hours without service.

  • 18Rangers72 A Rangers Life (@18Rangers72) reported

    @virginmedia The service went down at 7pm last night and as I type it's still down. It's says it will be on at 12pm today. That's now 14 hours from Saturday to Sunday and so far 15 hours from Sunday to Monday.

  • _p0rt21 AFCBeau (@_p0rt21) reported

    @virginmedia broadband has been intermittent over the last couple of weeks. Status check always states service is s good. Spoken to tech team who are clueless. Is there an outage in West London hubs?

  • chazzababes Charlie ❤ (@chazzababes) reported

    @virginmedia I've just done that brought a flashing green light on the bottom of the hub, my phone says there is Internet but it can't connect... and now the TV says network availability C133