Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL4 and GL2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 01/14/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomStroud Internet
United KingdomStroud Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.

  • WoodyWitters Anya Wood PR (@WoodyWitters) reported from Cheltenham, England

    @virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.

  • PurpleSir Chris (@PurpleSir) reported from Cheltenham, England

    @virginmedia And it's gone down again 😟

  • RobGueRAF Rob Gue #blacklivesmatter #silenceisnotanoption (@RobGueRAF) reported from Gloucestershire, England

    @virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.

  • itsnickelflysk3 👍🙊Gill😂🎩 (@itsnickelflysk3) reported from Gloucestershire, England

    Bloody @virginmedia is down! I get a very limited time to play games on the pc in the week coz of hubby working from home & the bleedin' things not working just when I want it 🤬🤬🤬

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here

  • sarahk0905 Sarah Kemmett 🧜‍♀️🥂🦄 (@sarahk0905) reported from Gloucestershire, England

    Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?

  • Jen_M0nt Jen -Zumba_Kids with Jen (@Jen_M0nt) reported from Cheltenham, England

    Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba

  • Lettie73 Colette Etheridge (@Lettie73) reported from Quedgeley, England

    @virginmedia please can you provide the correct contact details for making a complaint.

  • DomWUK Dominic Williams (@DomWUK) reported from Painswick, England

    .@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡

  • Cxlzeh Calzeh♛ (@Cxlzeh) reported from Cheltenham, England

    Doubt I’ll be streaming today because of virgin media going down...

  • FoodAndFifa99 Jeff Stelling🎙 (@FoodAndFifa99) reported from Gloucestershire, England

    @Lucy_Hamson @virginmedia My whole WiFi has been shit recently x

  • battmalls matt (@battmalls) reported from Gloucestershire, England

    @virginmedia broadband is completely down

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet

  • Hannah_S39 Hannah x (@Hannah_S39) reported from Cheltenham, England

    @virginmedia Love when the connection to the messaging service is unavailable

  • CharmedWatson83 Emma Watson (@CharmedWatson83) reported from Longford, England

    Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy

  • MichaelAlanHunt The Michael Hunt (@MichaelAlanHunt) reported from Gloucestershire, England

    @ionasurveyor @virginmedia Virgin's customer service is quite frankly crap

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Yes that was one of the first things I done, no problems apparently

  • TheJamesLawlor James Lawlor (@TheJamesLawlor) reported from Brockworth, England

    @virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported

    @virginmedia The permits take 5-7 days to pass Virgin have known about the requirement since October. I was told 10 days ago by a contractor that Virgin hadn’t even assigned the work to anyone yet…. Poor

  • jeffharris_665 Jeff Harris (@jeffharris_665) reported

    @virginmedia With the main cabling on three engineer visits each one has failed to solve the issue by swapping to another hub 3 your colleague who I spoke to yesterday told me a hub 5 is the solution to provide a more stable connection I’d say that’s the last roll of the dice

  • kasakins carmel curran (@kasakins) reported

    @virginmedia Internet down since last night in D11. We were told it was due back at 12, then 2, then 3, then 6...can someone please give some accurate information.

  • Bigdave1227 DC (@Bigdave1227) reported

    Looking for help in getting away from the robbing cheating bastards known as @virginmedia . Cancelling agreement and going for new broadband and fire sticks. All help and advice gratefully received.

  • PeterDo19421129 Peter Dowsett (@PeterDo19421129) reported

    @virginmedia Notice was given and this was just movies. You still have not supplied your terms and conditions Where does it say a customer who has been with you for over 30 years has to take out another contract when all they Want to do is remove the movies from package.

  • OctaneCS Octane (@OctaneCS) reported

    @smooyacs @virginmedia If you have issues like this, **** em and get another provider. Never worth dealing with this ****

  • TheAbyPhilip Aby Philip (@TheAbyPhilip) reported

    @virginmedia Yes, some are asking for a disconnection fee without even knowing the fact that I don't have a service active at all while some are just transferring me to different departments. Please help!

  • jeffharris_665 Jeff Harris (@jeffharris_665) reported

    @virginmedia The problem is outside of the house probably in the main cabling your last engineer who came to the house also wrote this in his notes considering this is the same problem with every hub 3 I’ve had it’s either you’ve got a massive issue with all hub 3s or there’s an issue with

  • cakeyb2 Timothy Cakebread (@cakeyb2) reported

    @virginmedia Thanks - how do I report total loss of service ?

  • BenDutt68589401 Ben Dutton (@BenDutt68589401) reported

    @virginmedia Very odd. Took out a new contract with you, then for my own reasons wanted to cancel the contract. Called up a week ago to cancel - apparently all sorted. Just had the notification to say the equipment will be delivered tomorrow 🤦