Virgin Media Outage Report in Gloucester, England
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The latest reports from users having issues in Gloucester come from postal codes GL4, GL3 and GL1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Gloucester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Gloucester, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
||
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
TV | |
| Gloucester |
Internet | |
| Gloucester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Gloucester, England
Latest outage, problems and issue reports in Gloucester and nearby locations:
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@ionasurveyor @virginmedia Virgin's customer service is quite frankly crap
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
.@virginmedia I am deeply deeply unimpressed with your customer service. You made a mistake with the delivery address for my order. I have been on the phone for over an hour and 15 min, am being transferred to the 4th person, no one takes responsibility or is able to help.
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Bilal Mulla
(@bills_86) reported
from
Gloucestershire, England
@virginmedia Came back on today....after nearly 1.5 days when outage only said for 3 hours....not impressed
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Dominic Williams
(@DomWUK) reported
from
Painswick, England
Congratulations @virginmedia - 2 hours on the phone, 4 customer assistants with no offer of a solution - you’ve just lost a customer.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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Cllr Liam Harries 🔶
(@liamharries) reported
from
Quedgeley, England
@vmbusinesshelp how can you claim to have a 24/7 fault support hotline if every time I call i either get cut off or after 5-10 mins of hold music I get a dial tone then silence? How can it be that VMBusiness has even worse customer service and reliability than residential?
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Sarah Kemmett 🧜♀️🥂🦄
(@sarahk0905) reported
from
Gloucestershire, England
Hi @virginmedia I need some help please. My parents internet has gone down, customer services say they need a replacement hub taking up to 7 days to arrive. My mother is disabled and my dad is her carer, both isolating. How can we get the hub delivered quicker pls?
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Rob Gue #blacklivesmatter #silenceisnotanoption
(@RobGueRAF) reported
from
Gloucestershire, England
@virginmedia there appear to be broadband issues in my area (Gloucester, GL2). Internet speeds are very slow, for both wifi and ethernet connections. Please advise.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia please can you provide the correct contact details for making a complaint.
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia I got given a number and it was a automated service, haven't actually spoke over the phone to anyone. Only on here
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mitanshu
(@mitanshu) reported
from
Gloucestershire, England
@virginmedia poor broadband connection at the moment. Is there a known issue ?
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Not good. Only 2 devices that connect in the house are PlayStations. Nothing else will connect. Says 'connected with problems' on my fire stick
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Don't ask me to check service status. Don't ask me to reset your router. Don't ask me to ring that number to speak to a computer and don't send me a link to 'tell' me whats wrong with the Internet
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Luis De Sousa
(@LuisASousa79) reported
from
Bishop's Cleeve, England
@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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matt
(@battmalls) reported
from
Gloucestershire, England
@virginmedia broadband is completely down
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Jeff Stelling🎙
(@FoodAndFifa99) reported
from
Gloucestershire, England
@Lucy_Hamson @virginmedia My whole WiFi has been shit recently x
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Emma Watson
(@CharmedWatson83) reported
from
Longford, England
Just spent the last hour trying to get in touch with @virginmedia very bad customer service #nothappy
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James Lawlor
(@TheJamesLawlor) reported
from
Brockworth, England
@virginmedia Yes that was one of the first things I done, no problems apparently
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kev Fish Salmon
(@htafc65) reported
@virginmedia DMAX came back to life 5~10 minutes into the next program (Naked & Afraid XL) so fault lasted about 40 minutes - multiple refreshes of the web-page failed to fix the fault. I check several other channels and found Discovery Science was also frozen.
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Noel P Qualter
(@cinemanfilms) reported
@virginmedia Yes including calling customer service. Intermittent issues over the past 6 weeks. General issue in the area. How to escalate the recurring issues though?
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Sam
(@samKnowles27) reported
@virginmedia have to be the least customer friendly business there has ever been….. you can’t downgrade your services without signing into a 18 month contract but you can upgrade ***** nilly #shambles #willbemovingtosky #TERRIBLE
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Emma Thornbury
(@EmmaThornbury1) reported
@virginmedia your customer service is shocking!
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Natalie Havelin
(@NatalieHavelin) reported
@virginmedia I have sent it. So it should be received already. I’ve already been promised a call back which never came in this ongoing saga so I sincerely hope that this will not be another failure I need to inform my lawyer of. @LutzSchueler
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Sam
(@SeriousSam1993) reported
@virginmedia @willbarbero So even though I signed a contact with yourselves that ends in September, I’m going to be hit with a price hike? Even though my contract has a discount applied to it past the rises you intend to apply ? Might have to call and cancel also. Get it cheaper elsewhere!
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James goldingay
(@jgoldingay) reported
@virginmedia My family are having to cope with absolutely woeful internet service. Mostly lack of Wi-Fi service(apart from the front room where the router is located) and intermittent signalPaying £44 a month for this is not acceptable. Our mobile phones are just as bad! Help!
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Nat Nokes
(@NatNokes) reported
@virginmedia utterly awful customer service. Waiting over 30 mins to speak to someone after virtual assistant. Impossible to speak to someone on phone. Bill increase to improve service? I don’t think so
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PURGE
(@i1PURGE1i) reported
@virginmedia Oh joy. That will be the 5th call to try and upgrade my Service. Really shouldnt be this hard 🙄
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Natalie Havelin
(@NatalieHavelin) reported
@virginmedia I’m doing this via my phone (using 4G) seen as I don’t have any internet connection to use on a laptop/PC thanks to your company. So no, I am unable to use Microsoft edge. @LutzSchueler @virginmedia poor customer service is causing you a legal nightmare