Virgin Media

Virgin Media Outage Report in Gloucester, England

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The latest reports from users having issues in Gloucester come from postal codes GL4 and GL2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Gloucester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Gloucester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Gloucester, England 01/22/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Gloucester, England

The most recent Virgin Media outage reports came from the following cities: Cheltenham, Gloucester and Stroud.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomStroud Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Gloucester, England

Latest outage, problems and issue reports in Gloucester and nearby locations:

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    @virginmedia need to sort out their signal issues because I’ve practically had no WiFi on and off for like 3 weeks what a joke! My dads not happy when trying to work from home 🙄

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    Oh @virginmedia why bother sending emails with customer satisfaction surveys attached when you have zero interest in taking any notice of what your customers think? If you had, you'd listen to our complaints instead of squeezing as many £££ as possible out of us before we cancel!

  • Jolzski Smithstaaaa (@Jolzski) reported from Gloucestershire, England

    @virginmedia I’m trying to look at your packages as I want to move providers but your website doesn’t let you scroll anywhere on that page? Is it currently down? 😐

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia I already did your survey but you knew what I thought when you tried to force me to take on an 18 month contract after my original one ended. You treat customers like a cash crop. I make sure to tell everyone not to use you. You could have kept my business when I move but not now

  • Davinci9999C Dave.C 🏴‍☠️#FBPE #Rejoin (@Davinci9999C) reported from Cheltenham, England

    @virginmedia More.. every time.she.calls she has to explain it over and over. No one seems capable of recording the issue and passing it to someone who can sort it out. It is stopping her access her social media as the email if linked. Cannot see incoming Bill's etc.

  • serebro333 K (@serebro333) reported from Gloucestershire, England

    @virginmedia hey, quick question, is your latest hub any better i.e. offers better strength/coverage than @SkyHelpTeam hub? I ask as we have two @ring doorbells some distance from the current hub and connections are awful. Contract almost up and it’s decision time 🤔. Thx

  • Hannah_S39 Hannah ❤️ (@Hannah_S39) reported from Cheltenham, England

    Why is my @virginmedia WiFi down boooooo

  • Fun_and_James James Clarke (@Fun_and_James) reported from Gloucestershire, England

    @virginmedia hi - I’ve just ordered a family pack of Virgin mobile SIMs because O2 coverage is poor where we live… I’ve only just read about the merger. Does your network still run on Vodafone or are you now O2 also?

  • maiellamipiace maiella (@maiellamipiace) reported from Gloucestershire, England

    @virginmedia Oh please. Of course it wasn't resolved - unless you mean, did we get to keep taking your money for a service you don't want? Here's a thought: how about NOT holding long-standing customers to ransom by tying them into new long contracts?

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues

  • FasbytesReality 𝗙𝗮𝘀𝗯𝘆𝘁𝗲𝘀 𝗥𝗲𝗮𝗹𝗶𝘁𝘆 (@FasbytesReality) reported from Cheltenham, England

    @virginmedia Doh just booked a technician and the status page now updated to say there is a service area fault . Do I need to cancel the technician ? Or will that happen automatically?

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .

  • wild_original Original Wild (@wild_original) reported from Churchdown, England

    @virginmedia Had an email to say my Netflix A/C has been cancelled even though I’ve paid you my subscription - no one on live chat for almost an hour now to help - anyone there?!

  • iemhouston EMMΛ (@iemhouston) reported from Gloucestershire, England

    @aliward_96 I’ve never got on with them in the past, poor service but Virgin Media isn’t in my area apparently as I did try and check 😑

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia in light of the outage issues today, can someone get in touch with me tomorrow as I want to cancel my contract and move to @skytv and use their Sky Glass technology

  • john_glos John Pickup (@john_glos) reported from Bishop's Cleeve, England

    @virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .

  • richkean Richard Kean (@richkean) reported from Cheltenham, England

    @virginmedia I have tried to cancel as you are not at my new build and your staff have hung up on me 4 times. @BBCWatchdog please help me. I’ve heard virgin are difficult to get away from.

  • Foxelms Margaret Joseph 💙 (@Foxelms) reported from Gloucestershire, England

    @virginmedia Thanks! Working in the garden at the moment but will try later. It’s very frustrating to be moved fro operative to operative and then disconnected. Probably because they couldn’t deal with the issue. Not good for your image.

  • ricoedd Neil Richardson (@ricoedd) reported from Cheltenham, England

    Virgin media broadband down again!!! #virginmedia. Need to move to other provider.

  • andygent Andy Gent (@andygent) reported from Gloucestershire, England

    @virginmedia No, none at all, your service status has no known issues in the area. She has been on live chat with one of your colleagues and an engineer visit has been organised. Very frustrating as she is working from home

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • alexl102 Alex L (@alexl102) reported

    @virginmedia Nope! It has issues but I haven’t done any kind of reset!

  • jem_face pirate bae (@jem_face) reported

    Hi @virginmedia my 6 year old spilled hot chocolate on my hub and it won't turn on. i can't order one from your website because my landlord has the login and I can't speak to anyone on the phone because that isn't an option. help!

  • JillColbert42 Jill Colbert (@JillColbert42) reported

    @virginmedia Finding it impossible to cancel a no longer needed engineer appointment with VM!

  • integritybereal What's going on (@integritybereal) reported

    @virginmedia Well now been told MAYBE tomorrow Monday 27th at 1pm and in to a 5th day with no broadband. This must be some mega outage problem. That’s no help for self employed and working from home. #workingfromhome #virginmediadown

  • bazbazzler oblong (@bazbazzler) reported

    @virginmedia @DianaRoss #not connected my broadband has been third world fir the past 4 days. Absolutely disgraceful for over 100 a month. Down detector says there is a problem. Virgin say no issues. Joke of a service.

  • gi11easbuig Gilleasbuig (@gi11easbuig) reported

    @virginmedia Any idea why your website does nothing when click the button to register Loss of Service? Both iPhone and laptop on chrome.

  • georgemoore George Moore (@georgemoore) reported

    @itsdavidhughes @virginmedia …@virginmedia have a better new customer deal (£36) but are ‘offering’ a fee almost twice that to retain me, I mean to insult me.

  • expretDOTorg Ex Pret A Manger - I survived bullying @Pret 🇺🇦 (@expretDOTorg) reported

    @virginmedia It's still not working. What's going on with the website?

  • VespaPX12570 MOT ALAW (@VespaPX12570) reported

    @virginmedia Why can’t you offer the new customer price to long serving customers? I’m disappointed at my renewal offer and will probably leave after many years.

  • soraya72 SorayaWilkinson-Wyke (@soraya72) reported

    @virginmedia My area Camden London NW1 has had no broadband since 8am. Your website promised itd be fixed by 4pm but it isn't! Now no information online & your phone lines are closed! Please answer ASAP I'm almost out of phone data! This is the 3rd time it'd been down this month!