Virgin Media outages and service status in Sale, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Sale, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Sale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Warrington, Macclesfield, Northwich, Ashton-under-Lyne, Timperley, Oldham, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Internet | 17 hours ago |
|
Manchester
|
Wi-fi | 2 days ago |
|
Manchester
|
Wi-fi | 3 days ago |
|
Manchester
|
Internet | 4 days ago |
|
Bolton
|
Internet | 6 days ago |
|
Manchester
|
Total Blackout | 6 days ago |
Community Discussion
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Virgin Media Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Alec Parkin (@Eurovisioned) reported from Manchester, EnglandTwo months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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Danyel (@DanyelWilliam13) reported from Oldham, England@virginmedia On the 25th and then the month after we have the same issue Just not on really
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Mark Robinson (@markfrobi) reported from Atherton, England@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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PB80'squeen (@peepers1970) reported from Manchester, England@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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Victoria. 🐝 (@baabaa89) reported from Bolton, England@virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Kevin Fallon (@KevinFa34262602) reported from Middleton, England@virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬
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toewad1 (@toewad1) reported from Salford, England@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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PB80'squeen (@peepers1970) reported from Manchester, England@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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christina wareham (@chrissy__w) reported from Ashton-under-Lyne, England@virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area
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Jenny Whitham (@Jenny_Whitham) reported from Manchester, EnglandI’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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Gerry Hattrick (@TinmanPG) reported from Cheadle Hulme, England@virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,
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Darren Thomas (@DagsJT) reported from Warrington, England@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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Dave Frith (@Tankie69) reported from Cheadle Hulme, England@virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though
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PB80'squeen (@peepers1970) reported from Manchester, England@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
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PB80'squeen (@peepers1970) reported from Manchester, England@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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toewad1 (@toewad1) reported from Salford, England@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Craig Williams (@craigawilliams) reported from Sale, England@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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PB80'squeen (@peepers1970) reported from Manchester, England@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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toewad1 (@toewad1) reported from Salford, England@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Campbell (@Timbobuk) reported@virginmedia I did this yesterday at 4pm, I was told that it had been escalated and I would receive a call back by 8pm. I even asked if they are sure, especially given that it’s 8pm on a Friday, the VM rep assured me it would happen. Disappointing service
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Tim Campbell (@Timbobuk) reported@virginmedia Yes, I’ve completed the test over and over this week, and again just now. The issue is never resolved, it just goes round I’ve checked all the wiring and router over and over. We had an engineer on Tuesday, he replaced the router so that’s not faulty.
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Bangladeshi Kitchen (@DeshiKitchen) reported@virginmedia The text service just redirected me to your phone line... who I've already spoken to but they haven't been able to help. What kind of customer service is this...?
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Andrew Dickerson (@andy_dickerson) reported@virginmedia Well please help by ensuring a consistent service
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Jason Stenson (@Jasgix01) reported@virginmedia None of you actually listen they installed the box on a short lead so I can’t move it the wifi is poor until I complain and then it starts working so that would suggest it’s something from your end.
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Dave Haslam (@Mr_Dave_Haslam) reported@memorialdevice I always pick up the landline in case it's an elderly relative with urgent or bad news about their health, but usually it turns out to be someone called Kevin phoning from somewhere on the Indian sub-continent on behalf of Virgin Media. Either way; not the highlight of my day.
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Rast Racing (@RacingRast) reported@virginmedia shocking customer service... months of issues and everytime octal they tell me issue in area and wait 72 hours ?? Had issues with virgin from day dot and stupid enough upgrade to 1gb broadband and yest to get more than 400 and daily drops to 150? No managers will cal
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Jamie Yates (@jy_6yates) reported@virginmedia I’ve done this 6 times now and keep being told blatantly bull **** lies. Of wait 24-48 hours. I’ve waited 3 weeks spoke to 6 different advisors in 2 days and nothing has still been done it’s a joke you should be shut down for your embarrassing customer service
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toni. (@ToniiWilliamsox) reported@tom_bignell @virginmedia @Ofcom they are awful honestly! Are you still paying?!
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Stewart Kiddell (@stewkid22) reported@virginmedia So I’ll answer the question for you having just spent 3 hours comparing as many packages as possible. There is not a single package that I can get at even the same price let alone cheaper than a new customer. So I’m better off not being loyal to you @virginmedia