Virgin Media Outage Report in Sale, Trafford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sale come from postal codes M33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Sale, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Sale, Warrington, Oldham, Stockport, Bury, Rochdale, Wilmslow, Altrincham, Salford and Newton-le-Willows.
City | Problem Type | Report Time |
---|---|---|
Manchester | Total Blackout | |
Manchester | Wi-fi | |
Manchester | Internet | |
Manchester | Internet | |
Bolton | Total Blackout | |
Manchester | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Nico☀️
(@Neeeko01) reported
from
Manchester, England
Made a few mistakes in my life but changing to @virginmedia from @skytv has got to be the best slap in the face ever 11 hours of the final @PGATOUR and it stops recording hole 18 putting absolute shite service #NeverAgain
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia Yet another WiFi and TV outage. Hence another...
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Jai Mistry
(@j_dip) reported
from
Bolton, England
@virginmedia currently have had no broadband for the last 3 hours, I am aware the service is down in the area but do you have any indication as to when this will be resolved?
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia Thank you @virginmedia for completely ignoring issues and directing me from helpline to Twitter to virgin community to then say need to ring the helpline- notice that you have also won the award of keeping customers longest on phone- will not be renewing my contract waste time
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia really upset regards service as a long-standing account holder,had problems for months found out old ntl cable problem connection outside- need to update TiVo boxes and need pods as mentioned by engineers- ring up no help !!!!
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Jen Hinds
(@JenHinds) reported
from
Warrington, England
@virginmedia hi there. My mum is having with her TV. We know there is an issue in her area and is being sorted but this is the 5th time this has happened in 3 wks. Please can someone contact me to explain why this is happening so often and what can be done? Thanks.
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Victoria Harris
(@harris_group_uk) reported
from
Cheadle Hulme, England
@virginmedia It says no issues but the entire area has no Virgin Media.
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Kieran
(@Gkieran3) reported
from
Ashton-under-Lyne, England
@virginmedia my internet is consistently going down on tuesday evenings. What is going on?
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia your customer service staff are a joke. Constantly, lie cut you off and never resolve your issue. Get rid & start again.
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GeordieManc
(@geordiemanc70) reported
from
Urmston, England
You couldn't make it up. The day after we get a settlement from @virginmedia from our claim with the CISAS dispute service, they've just sent another customer satisfaction survey....
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 Oh bollocks. You gave me the same "busier than normal" line in January. Hopelessly understaffed "customer service" for all of the last 10 years. That's why you didn't remotely challenge my case with @CISASUK, just paid compensation. 1/2
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GeordieManc
(@geordiemanc70) reported
from
Manchester, England
@virginmedia @Kabatan7 @CISASUK Cheaper to compensate the few that can be bothered to take the complaint process all the way than to provide a service where loyal customers don't feel taken for granted and ignored. 2/2
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
Nice to see @virginmedia have just won keeping their customers waiting longest on phone- **** customer service do not use them
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Mark wright
(@wrightm716) reported
from
Urmston, England
Virgin media are so shite,cancelled an appointment because they said the problem was fixed but it wasn't,now have to wait until Monday fckin *****.
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DUMBO
(@DumboFi) reported
from
Golborne, England
@virginmedia any chance of a new remote your website is broke and your call centres hang up very rude
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Sophie Reynolds
(@1sophiereynolds) reported
from
Cheadle Hulme, England
@virginmedia hi, I currently have no internet. I’ve ran a service check in my area and apparently it’s fine. I am WFH so need to get online immediately. Can anybody assist please?
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Murph
(@porlmurf) reported
from
Tyldesley, England
@big_kev_83 @virginmedia @MENnewsdesk Yeah, bonus points if they point at whatever the problem is (pothole, loose paving etc)
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Paul Barber
(@Barber1Paul) reported
from
Stockport, England
@virginmedia We are due to have a new cable fitted outside as we have had months of issues which I have contacted virgin about regularly leading to an engineers visit. The engineers suggested updating our boxes and getting some pods to assist with signal- just ring up. Which I did no good
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Diane Hilton-Wainwright
(@DianeHilton20) reported
from
Cheadle Hulme, England
@virginmedia why don’t you solve my intermittent internet problem and why do your chat people ignore me? Poor poor service . I will be voting with my feet .
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Nico☀️
(@Neeeko01) reported
from
Sale, England
@virginmedia No I was to busy working 7 days to pay for it why do I need to @skytv never needed too—-surly it’s a standard set up to record a programme whatever the length.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Johnstone
(@stitges) reported
@virginmedia surpassing yourselves currently. 3 weeks without service. Just automated messages now saying sorry but it’s complex. Do you guys even know how the tech works??? Seriously dreadful
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Shootz
(@shootzbiy) reported
Here @virginmedia, can you tell me exactly the location of the EH7 internet issue is so I can go along and provide the engineers with some encouragement/find out what is going on? Internet off since Tuesday afternoon and cannot rely on your 'fixed by' updates.
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Graeme Turner 🏴 🇮🇹
(@gturner1969) reported
from
Glasgow, Scotland
@virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???
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Thatblondeprincess
(@Sunshinebutt69) reported
@virginmedia @Wimbledon @virginmedia If someone isn't in contact within an hour I will be cutting off my contract via my bank and sending an email to terminate the contract as the speeds have been FAR lower than they should be for 5 days now!
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Ross Milner
(@Ross_Milner) reported
@virginmedia over 6 hours online chat today and after saying you have sorted my@problem you sent an email saying you have doubled my bill from the £60 to £130 it’s a new contract. Your online chat advisors have no idea what they are doing and take around 20 mins to reply 😡
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Emily McNicholas
(@emilymcn86) reported
@virginmedia More than a month ago I made a complaint in writing as I am unable to access my online account or any of the TV apps. I have phoned several times but there is still no resolution. At what point can I take this to the complaints resolution service?
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AndrewDaid
(@andrew_daid) reported
@virginmedia Yes, thus us happening on all devices using WiFi but fine on data. No issues with any other apps
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Papangelo
(@PapaRedFox) reported
@BudgieMUFC @skytv @virginmedia Trouble with taking VM is they will still give money to Sky for the channels. Getting something like Netflix or Prime Video won't
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Cristina Villalba He
(@CristinaVillal4) reported
@virginmedia is so frustrating! We are having problems in our area (EH7, Edinburgh) since 4 days ago, we don't have access to Internet but they send me today our bill of £72 as always!! Are you kidding me???😡😡 #virginmediadown #unacceptable #virginmedia
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supermattman
(@HappyMattTastic) reported
I would be streaming a movie but alas we have @virginmedia the power to let down any evening by its lack of ability to do the job you pay for. No WiFi again then, no surprise really it's only ever been an appalling service.