Virgin Media

Virgin Media Outage Report in Sale, Trafford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sale come from postal codes M33.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sale, Trafford, England 03/18/2025 17:10

March 18: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sale, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Bolton, Sale, Rochdale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSalford Internet
United KingdomBury Wi-fi
United KingdomWarrington Internet
United KingdomManchester E-mail
United KingdomSalford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sale, England

Latest outage, problems and issue reports in Sale and nearby locations:

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    @virginmedia So why hang up? What was the purpose of the call?

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England

    @virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.

  • izzwoz Warrenesco Jacksonovakov (@izzwoz) reported from Ashton-under-Lyne, England

    @iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before

  • RHJOfficial яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reported from Oldham, England

    I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.

  • dublinelaine Elaine (@dublinelaine) reported from Manchester, England

    @virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service

  • Natterback Mrs Jordan -Johnson (@Natterback) reported from Stockport, England

    @virginmedia and once again we have no Internet services. This is without doubt a terrible service.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia This should have been simply and readily resolved, as soon as your error was brought to your attention. Just because I can’t afford to pay for the top tier of services doesn’t mean I don’t matter as a customer. A very long term, loyal customer, I would note.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.

  • BertNashCha Bert Nash (@BertNashCha) reported from Bolton, England

    @virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.

  • essers Esjay (@essers) reported from Manchester, England

    @virginmedia I have been told that: “Our wait times are very high at the moment due to an unprecedented demand to speak to the team & we are experiencing some issues with our internal systems.” What if I call and am on hold and miss an update on WhatsApp? Or email…

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Neil3272 Neil (@Neil3272) reported

    @virginmedia Wish I’d been informed of this before ordering the phone ? Bit poor to be honest this should have been mentioned prior to me signing the finance agreement? Signed an agreement with no physical product very poor will be my last contact with you .

  • NeilWBallingall Neil Ballingall (@NeilWBallingall) reported

    @simonkirby86 @TrooliFibre Because they have there own network like virgin media

  • Darrensailes Darren Sailes (@Darrensailes) reported

    @virginmedia Been your customer nearly 5 years now. This this is a new issue not had problems before logging in

  • mopland Mark O (@mopland) reported

    @virginmedia Yep - moving to a house you won’t run service to.

  • MereMinute C'mere A Minute (@MereMinute) reported

    @virginmedia It's wireless. The upload speed is bad anyway but the fact that it's not even consistent just makes it worse.

  • JoolsofLuton Julian Pennifold (@JoolsofLuton) reported

    @virginmedia Hi I can't watch Sky sports on my mobile. It says device limit reached but won't allow me to remove or replace an existing device. Please help.

  • AshleyGPhoto_X AshleyGPhotography_XRated (@AshleyGPhoto_X) reported

    @virginmedia I think it's the 360 but we got two with the same remote now so it make its hard to tell but yeah if you can tell on both that will help

  • Matt72Mann Matthew Mann (@Matt72Mann) reported

    @virginmedia Your preinstall team told me to call them @ 09:00 tomorrow. Is there anyone in Virgin media who is empowered to solve issues, or is it corporate policy to just pass people from dept to dept?

  • AudreyBubbles Bubbles&Bling (@AudreyBubbles) reported

    @virginmedia Apparently they will be back on Wednesday … so almost a full week woth no service … which begs the question what am I actually paying for … the service is non existent and I have to keep chasing you for an update …

  • mattyc1980 🐟🐟🐟 Matt Cartwright 🐟🐟🐟 (@mattyc1980) reported

    @virginmedia would never recommend your broadband to anyone. Absolute shambles #virgin #broadband #internet