Virgin Media

Virgin Media Outage Report in Sale, Trafford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sale come from postal codes M33.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sale, Trafford, England 03/18/2025 11:20

March 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sale, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Salford, Manchester, Bolton, Sale, Rochdale, Warrington, Oldham, Bury, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail
United KingdomManchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sale, England

Latest outage, problems and issue reports in Sale and nearby locations:

  • JillyWiseman Jilly Wiseman (@JillyWiseman) reported from Sale, England

    @virginmedia ..1 year on it was found to be a faulty virgin cable..still not working .. hours and hours on the phone . Waiting for call back after 2 weeks .. now can not get through. Disgusting @virgin I will be taking this further

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia It's down again and has gone down both of the last 2 days

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    @RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?

  • Elaineghardy Elaine Hardy (@Elaineghardy) reported from Salford, England

    @virginmedia I have tried to ring your customer services this morning been on hold for an hour and then it disconnected me, I can’t sign in as my account has been hacked and has someone else’s email address so I need someone from Virgin to contact me urgently!!!

  • thegallyfamily Suzanne & Steve (@thegallyfamily) reported from Salford, England

    @virginmedia up to their tricks again not providing the internet speeds. We on the super-fast broadband tariff and getting speeds of 50 in the same room as the router. Poor service and we being ripped off yet again

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom

  • Weirdyweirdtwit Simon Ritchie (@Weirdyweirdtwit) reported from Manchester, England

    Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!

  • Woodylass Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England

    @virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home

  • nathangreen101 Nathan (@nathangreen101) reported from Salford, England

    WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones

  • Kellkat77 Kelly Thorley (@Kellkat77) reported from Manchester, England

    @virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia is there a broadband outage in M33?

  • Hallworth85 Chris Hallworth (@Hallworth85) reported from Middleton, England

    @virginmedia internet down again? Any idea when I’ll be back online ??

  • benj_greenhalgh BG (@benj_greenhalgh) reported from Wilmslow, England

    @virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.

  • mikey26_mikey MIKEY🍻 (@mikey26_mikey) reported from Urmston, England

    46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****

  • HollyEliStew Holly (@HollyEliStew) reported from Salford, England

    @virginmedia I would think about using a different delivery service, as these are your products that aren’t reaching your customers. Will @YodelOnline get me parcel on the 4th attempt? Probably not.

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?

  • RebeccaHRM Rebecca HR 😷 (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mkmsco Mike McMillan (@mkmsco) reported

    @virginmedia How can I get a VM supervisor to help me. Spent 6+ hours over 2 days with many well meaning CS reps. Rec’d 4 different “offers” of a new contract, only one in writing and am still nowhere. Is there someone at VM w/authority to aid a customer wanting to STAY w/VM?

  • CarryOn90s Carry On 90s (@CarryOn90s) reported

    @virginmedia As I said, slow and tedious, 24 hours to get a single response when all I want to do is alter my package and will no doubt need multiple msgs to even get anywhere

  • DeathExpress Sebastian Sullivan (@DeathExpress) reported

    @virginmedia Done that. I was told service drop outs in the early hours was to be expected. That’s why the U.K. infrastructure needs an overhaul. You don’t get those drop outs elsewhere.

  • BickleySteve Steve Bickley (@BickleySteve) reported

    @virginmedia Also, after it took 4-5 hours to get someone on WhatsApp I would expect the issue to be owned by that person until resolved.

  • paul_damien Paul Damien 👯‍♂️🌈(He/Him/It) 💫 (@paul_damien) reported

    The utter scum @virginmedia needs to fail. They are utter scum and their business needs to fail. As a shareholder in your parent company liberty bell, please can you advise where I can raise a shareholder question about how awful the UK operations are.

  • Jenpatel7 Jen patel (@Jenpatel7) reported

    @virginmedia Yes both devices Internet is so Slow we don't get 5g it's horrific no faults in the area Internet keeps disconnecting

  • Salter3 SalKey (@Salter3) reported

    anyone else having trouble trying to speak to anyone with any sense at virgin media

  • CarryOn90s Carry On 90s (@CarryOn90s) reported

    @virginmedia @BickleySteve They've designed their whole customer service set up to be the most painful, slow and tedious thing possible so that once you are signed up they can increase the cost and you can not get out of it without hours and hours of msgs and calls.

  • ThomsonEdwint Ed Thomson (@ThomsonEdwint) reported

    @virginmedia Good morning. No error just not connecting. 3 devices. I phone i pad and laptop. If you’re technical people could spend time trying things with me it would help. All we have tried is to use a different browser and phone sky.

  • someotherfella1 Tories Lie. (@someotherfella1) reported

    @virginmedia Hi - can't get through to your company via your own website. Had an engineer out as there were faults with the service - just noted I have a 'guarantee' to be paid £100 if download speeds fall - no one has mentioned this to me but I did provide you with the evidence.