Virgin Media

Virgin Media Outage Report in Sale, Trafford, England

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The latest reports from users having issues in Sale come from postal codes M33.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sale, Trafford, England 11/18/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sale, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Macclesfield, Bolton, Oldham, Hyde, Sale, Salford, Knutsford, Stockport, Rochdale, Wilmslow, Stalybridge, Cheadle, Middleton and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomMacclesfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sale, England

Latest outage, problems and issue reports in Sale and nearby locations:

  • nathangreen101 Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hey @virginmedia why is my WiFi not working?!

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @virginmedia are your call centre staff ***************? Ones just been an idiot to me sounded like he couldn't be arsed while ones just sent me down a line that rings out constantly for 20 minutes. Both asked me different security questions and one flat out refused

  • TracyDewhurst Tracy Dewhurst (@TracyDewhurst) reported from Ashton-under-Lyne, England

    @virginmedia Can anyone tell me the best way to get in touch with virgin media to resolve a billing issue. Phoned them on several occasions and still no resolution.

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    @virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI

  • RicMichael Ric Michael (@RicMichael) reported from Manchester, England

    @virginmedia Still awful. No ones got back to me and the wifi is crumbling

  • reg14reg Nick Poynton (@reg14reg) reported from Bolton, England

    Hi at @virginmedia do you have a contact email address for complaints. Your internet service over the past month has been absolutely awful! Pay for 350mb broadband and currently at the moment having it drop maybe 10-15 times a day and lose all connections.

  • tonyj01 Tony Jacobs (@tonyj01) reported from Manchester, England

    @DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Bolton, England

    @virginmedia are a bag of ******* shite. Mis-sold me broadband and then then told me I was lying ahaha. It’s on recording ***, go **** yourselves you bunch of *********

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia I probably would have given them the benefit of the doubt and stayed on when moving house but they can **** off. Hope you have better luck next time 👍

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia what a rubbish service they now provide, new Hub 4 supposed to be technically advanced always crashing, hopeless service, do not subscribe join me #leavevirginmedia media

  • MrsFrisk Alex Fusco (@MrsFrisk) reported from Manchester, England

    @virginmedia I've tried the customer service number 15 times this morning and it isn't connecting. The call just ends. I'm also worried you'll say you can't speak to me. I have a letter of authority but I can't be in my friend's house to call you while he's there due to Covid restrictions

  • Flanagan1Simon Simon Flanagan (@Flanagan1Simon) reported from Manchester, England

    @virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia That's mental, the options for the departments don't make sense either. To change your package, moving home or thinking of leaving us press 4.I press 4,how can I help you, thinking of leaving you, we can't do that here we will have to transfer you to another department.**** off

  • johnslater613 john slater (@johnslater613) reported from Manchester, England

    @virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia Exactly the same happened to me just, even had one of the call centre staff say I would've get a dead line when I told her I definitely will. She still transferred me down a dead line. Got told that changing provider isn't a good enough excuse to leave. Its my choice! 😡

  • FarnworthHarold Harold Farnworth (@FarnworthHarold) reported from Hindley, England

    @virginmedia what a waste of time promised refund for 3 days no internet or tv .no refund then put bill up customer service a joke over 1 hour to get through

  • timmarner Tim Marner™ (@timmarner) reported from Bolton, England

    @sitcomsoldiers @virginmedia I’m hoping they apologise and give some compensation but not holding my breath mate, what a serious waste of time their customer service is.

  • ConnorJUnsworth Connor Unsworth (@ConnorJUnsworth) reported from Salford, England

    @virginmedia finally after 1:10 mins on the phone. We have a possible resolution. Whilst the tech on the line was very apologetic and helpful, the waiting, lack of response and overall service is appalling.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • d_mocan Laz-D Mocan (@d_mocan) reported

    @virginmedia @VirginMedia-we finished upgrading the bb in your area so you can enjoy our services to their fullest. Week later no bb no tv no telephone, we’ll done @VirginMedia , would someone please bring some new #fibrebroadband service in my area!!!

  • AlliInTheWild Ally (@AlliInTheWild) reported

    @virginmedia Your colleague on the phone service said there is... and that it won't be fixed for at least 24 hours. Do you think that's good enough?

  • w13543489 Mark W (@w13543489) reported

    @virginmedia Now been on hold for another 13 minutes. #virginmedia is a joke organisation. ZERO customer service.

  • rebeccamascull Becca Mascull (@rebeccamascull) reported

    @virginmedia Can you tell me why the service has been so poor this week, with WiFi down for hours?

  • glennbo1975 Glenn Cunningham (@glennbo1975) reported

    @virginmedia En5 is down..can we get an update please?!

  • sethghecko Sethghecko (@sethghecko) reported

    @virginmedia The page is down. Your service isn’t working and I’d like to know why this keeps happening and when it’ll be back as I pay for it.

  • mr_chaudhri Saqib Chaudhri (@mr_chaudhri) reported

    @virginmedia It says there are not service errors in my area. But I have been experiencing poor connection for five days. I have restarted the router and all connected devices

  • Matthew56242945 Matthew Cooper (@Matthew56242945) reported from Carlton on Trent, England

    Virgin Media fixed the phone issue, a local fault, so I rang Royal Mail to get my money back. The phone went out again during the call. If I was a person with anxiety and depression issues this might be a major problem. Oh wait, I am a person.....

  • bronwenhyde Bronwen Hyde 💙 (@bronwenhyde) reported

    @virginmedia Hi, I found a status checker link in another reply and have confirmed there is a known issue in our area and I’ve registered that we have no service and for text updates. Sounds like there is a widespread issue across London, possibly the UK, based on the level of tweets.

  • RDOlivawIII R. Daneel Olivaw (@RDOlivawIII) reported

    @luptonn @virginmedia Was down for a bit earlier but seems to be back now.