Virgin Media

Virgin Media Outage Report in Sale, Trafford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Sale come from postal codes M33.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sale, Trafford, England 10/28/2025 16:25

October 28: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Sale, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Sale, Bolton, Stockport, Rochdale, Cheadle, Oldham, Warrington, Salford, Hyde and Dukinfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Internet
United KingdomSale Total Blackout
United KingdomManchester Internet
United KingdomBolton Phone
United KingdomManchester Internet
United KingdomStockport TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sale, England

Latest outage, problems and issue reports in Sale and nearby locations:

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    @virginmedia Thanks for your reply. Your @virginmedia text bot clearly stated your aim for a human to ring me back within 4 hours - it’s now over 120 hours. May I suggest you update your message, also can you confirm I’ll receive the promised phone call or should I cancel my subscription?

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia Trying to get some help, on the phone over 30mins. My new bill was overcharged, pls fix it ASAP.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia No i can't see it, scan says no issues as the issue is only with WiFi. It's down again its insane. Doing full reset to factory setting see if that helps. But no link to report fault on my account

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Beyond belief since the link provided doesn’t work. I’m sorry but @virginmedia is a failing company with poor technology. I could never recommend them to anyone, Hub 4 failed again today, so unreliable it’s a joke

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia It’s NOT an upgrade which I made clear on the phone. Again, no mention of this being the issue.

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Bet you anything they won’t I’m sorry to say. Never known a change in contract to take a week. Normally done there and then on the phone. The lady didn’t mention anything about this being the case. What now? I’m not waiting a week I’m afraid.

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    @harrisonmp They wrote to me about my complaint saying they’d been trying to contact me, they haven’t unless they’re still using the wrong mobile number which I’ve informed them about. We’ll ignore the fact that my landline is with them. I just wish someone @virginmedia would take ownership

  • longsightjimmy Jimmy McLaughlin (@longsightjimmy) reported from Stockport, England

    @virginmedia internet was down in Heaton Norris this morning #SK4 but back again now #FYI

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    Hey @virginmedia On the phone to your customer service for 80 minutes in total now and counting. Been put on hold for 30 minutes of that. Losing will to live! Pound to a penny you lot cut me off in a minute......

  • tonyj01 Tony Jacobs (@tonyj01) reported from Manchester, England

    @DawnBly68 @MartinSLewis @virginmedia They make more money with their present commercial stance - loyalty is NOT valued, the new customer is king. So become a new customer.

  • bizzarebird BBird (@bizzarebird) reported from Bolton, England

    @virginmedia what's the best way to report a fault without having to go to offshore fault peeps and go through off the turn off switch on again? My WiFi is horrific, and only affects WiFi intermittent service and it disables. Done all the usuals it's knackered WiFi on router.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia Hey @virginmedia , can we arrange you to call people back rather than sitting in a queue listening to terrible music and running up mobile bill costs?

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    Need to cancel my @virginmedia contract as the price is going up but the only way to cancel is by phone, with up to an hour queue time. Brilliant.

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia I probably would have given them the benefit of the doubt and stayed on when moving house but they can **** off. Hope you have better luck next time 👍

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia Exactly the same happened to me just, even had one of the call centre staff say I would've get a dead line when I told her I definitely will. She still transferred me down a dead line. Got told that changing provider isn't a good enough excuse to leave. Its my choice! 😡

  • AntSweeney Unbearable for the foreseeable 🏆 (@AntSweeney) reported from Warrington, England

    @ThirdUncle2 @virginmedia That's mental, the options for the departments don't make sense either. To change your package, moving home or thinking of leaving us press 4.I press 4,how can I help you, thinking of leaving you, we can't do that here we will have to transfer you to another department.**** off

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Another issue is if I were to get a phone call in a weeks time I cannot just stop the job I do to answer it. Where will we be then? Having worked for Virgin I know exactly what’s going to happen. This won’t get sorted until my new bill gets paid for services I don’t want ....

  • Mug_UK Mike Mee #FBPE (@Mug_UK) reported from Stockport, England

    @PThexton @virginmedia They closed down the Stockport branch too. Maybe there's a "why do I have to pay for a phone line" page within their FAQs ...

  • guy140771 The Real Guy Gardner FBPE (@guy140771) reported from Salford, England

    So @virginmedia it’s now 48 hours I’ve been waiting in this queue for a call back. I’d appreciate a response before I cancel my package!

  • johnslater613 john slater (@johnslater613) reported from Manchester, England

    @virginmedia loosing connection again today the router seems to keep resetting its self have not had constant connection for weeks. You keep saying we need to send signal to router ???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CunningSmi1e CunningSmile (@CunningSmi1e) reported

    @virginmedia Wired. After hitting the roof at the suggestion to pay more when I’m already not getting my money’s worth I’m now getting a technician out to check my speed. I’m still not impressed with the customer service though

  • TheSadiaIqbal SadiaIqbal (@TheSadiaIqbal) reported

    @virginmedia Hi yeah I reported it but seems like it’s ongoing. Fix time 4.35

  • aysha_happy1 #FreeThoseInNeed (@aysha_happy1) reported

    @virginmedia That's a lie I've been with virgin for years now only cause we couldn't get any other provider n not once have you tried to resolve an issue asap it takes over 48 hours usually. Thankfully other providers are now up n running

  • DaveDavetron Dave (@DaveDavetron) reported

    @virginmedia quite poor service via online chat today , 40 minutes trying to get my volt perk active and on several occasions did not seem to remember what we discussed . I'm unsure if my broadband perk has been active as they said should be complete in 30 mins that was 2 hours >

  • keeley_aidan Aidan Keeley (@keeley_aidan) reported

    @virginmedia Nope, I'm still unable to login to my online account. May have been able to get ahead of this potential disaster by a week or two if your site worked of course, but that's clearly wishful thinking. But thanks for the "aw sorry to hear that, better luck next time" really helps.

  • chitst176 St Chit (@chitst176) reported

    @virginmedia If only that was the case. The original incident was fixed in 24 hrs. But my neighbours and I still have no connection- Don’t say it’s fixed when it isn’t! Why do I have to wait a week for an engineer?

  • HormoneMonsta Yappa Yappa ✊🏿 (@HormoneMonsta) reported

    @virginmedia Hi, are you having outage issues? No data for the past hour, I am in London.

  • atlantiaCAG Mark Berryman (@atlantiaCAG) reported

    @virginmedia I had a complaint logged last week and was told I would hear something about it? How long does it take you guys? The situation has not changed. Getting beyond irritated.

  • MaChew89 Matthew Kinsella (@MaChew89) reported

    @virginmedia Hi, i’m trying to login into my virgin media account, but I can’t get past the loading screen. Is there an issue with the website?

  • Wikisamaa WikiSama (@Wikisamaa) reported

    @virginmedia worst broadband ever , honestly **** broadband thats not been working for weeks now