Virgin Media Outage Report in Sale, Trafford, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Sale come from postal codes M33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 08: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sale, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Salford, Oldham, Sale, Stockport, Hyde, Dukinfield, Wilmslow, Ashton-under-Lyne, Rochdale, Warrington, Altrincham, Macclesfield and Cheadle.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Total Blackout | ||
Internet | ||
TV | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Manchester Tart (@Manchester_Tart) reported from Urmston, England
@virginmedia get off the internet, I want to use the house phone! #virgin #down
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Andrew Sweeney (@sween007) reported from Walkden, England
@virginmedia @RAWKnights7 I am sick of the Broadband dropping, supposed to be on 100 super fast fibre, but it slows down all the time, thinking of leaving for another provider
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Ana Stewart (@withloveanax) reported from Sale, England
Imagine @virginmedia fitting your WiFi and the engineer hits a gas pipe. Then @BritishGas arrives to fix the gas pipe and hits a water pipe. Imagine having to chase VM to speak to a supervisor and still 4 days later no call back! Shocking!
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Shaunna (@tiny_mischief) reported from Risley, England
@FreelanceFee @virginmedia Oh don’t get me started on them. Relentless issues. But I’ve learnt if you kick up enough fuss on social media they’ll do anything to shut up you
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Rixie | MamaDemonDoggo (@Gallerixia) reported from Salford, England
@virginmedia do you know when service will be back up. I have to make important phone calls before 5pm when lines are closed for the evening. I'm also an emergency contact for two children and an elderly relative who is also affected.
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ourfloridaadventures (@JennaAndKyle) reported from Manchester, England
@virginmedia No we’ve been using it for years and it’s been fine. We’ve turned the box off & on to see if that would help but nothing
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aisha (@aish_a_) reported from Bolton, England
@virginmedia I’m also sick of calling this number being told to press 1 then 2, when I get past 1 it asks for the account number no option to speak to a real person can I just get the phone number to speak to a real person who will help me
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ourfloridaadventures (@JennaAndKyle) reported from Manchester, England
@Aaronjgriffiths @virginmedia How annoying is it 🙈 mines still not working I don’t know what else to do
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Geoff Parkinson (@GeoffParkinson6) reported from Tyldesley, England
@davetherave103 @JusticeCraig @virginmedia It’s bad customer relations that’s seeing customer leave for Sky to many outrages on virgin
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David Monaghan (@Dave_mona) reported from Manchester, England
@virginmedia I was told that due to the error nothing could be done and I won’t be receiving my PS4 I now have to disappoint my two young boys when they get in from school. Not a great service I must admit.
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Anthony Maxwell (@WellMax81) reported from Sale, England
All ready to start streaming and virgin media once again decides to take a day off. Jesus Christ man. I pay £58 a month just for broadband. I’m seriously considering dropping this piece of shit company and going to sky.
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David Monaghan (@Dave_mona) reported from Walkden, England
So after being told by the customer service guy at @virginmedia I would receive a free PS4 I have had to make a complaint only find out I was put on the incorrect contract that didn’t include a PS4. 😡@richardbranson i should of stayed with @SkyUK
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Dan Cross (@dancross88) reported from Salford, England
@virginmedia Hi. My contract start date was the 26.04.19. I received my contract and link to T&C’s on 27.04.19. Cancelling the charges isn’t a resolution when I am not required to pay them. I shouldn’t have been threatened with them in the first place....if I had not quoted your own T&C’s
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David Monaghan (@Dave_mona) reported from Manchester, England
@virginmedia I raised a complaint and the response was due to the package I was put on the PS4 wasn’t available. I just can’t understand how it’s now my fault I specified I wanted the PS4 it was the main reason for signing up.
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GEORGIA CRUSE (@georgiacruse_) reported from Manchester, England
No joke @virginmedia WiFi goes down about 3 times a week
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Ana Stewart (@withloveanax) reported from Sale, England
@virginmedia A complaint has been logged but I still have not received a call from a supervisor. I have not been assured what compensation we will be given due to this chaotic mess!!!
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Chris Phelps (@ChrisPhelps78) reported from Urmston, England
@virginmedia 14 year customer M41 area Manchester. New router Monday internet dropping around Tea time (350meg). Engineer yesterday new boosters and I’ve had to buy a ether switch as told it’s my cctv no it’s not. Let’s hear the PR BS I want a proper refund!!! #virginmedia
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talia (@taliashan) reported from Manchester, England
@virginmedia is so so crap and has the audacity to be the most expensive
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Chris Phelps (@ChrisPhelps78) reported from Urmston, England
@virginmedia No area problems I am at a lose I’m tech savvy and rather sort myself but if I can’t or your engineers I give up.
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Shaunna (@tiny_mischief) reported from Risley, England
@virginmedia Nothing so far but our WiFi went down not so long ago, you upgrade us. Our box never turned up then there was a problem in the area (forever reoccurring) which wouldn’t be fixed for several days. Not good when you run a business from home
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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thejpster.xml (@therealjpster) reported
Bah, there's an @virginmedia outage in my area, and the fix time has been put back from 1pm to 4pm in the last hour. Kids are not placated with "we didn't have Netflix when we were kids". Luckily the PS4 works fine offline.
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jesse james (@norwichgirly) reported
@virginmedia I downgraded my package over a month ago having spoken to one of your customer services people.After a LOT of messing about,it was confirmed that i would be on a reduced package,after 30 days notice,i have my usual full bill again NOT GOOD ENOUGH,please reply ASAP🙄
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Alex (@aquilla102) reported
@virginmedia I never got anything? I just want my money back in my account, now with interest and compensation for wasted time and effort, I’ll report you to trading standards if money not in account by 5pm tomorrow. Thanks
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Aimee Maciver (@aimeemaciver3x) reported
@virginmedia No there is no issues, but this has been happening for months. We even got a Wi-Fi booster and it’s still not any better
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Snooky (@TheTomSnook) reported
@virginmedia I’ve explained my issue to 6 different people. I’m not doing it a 7th time
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mera⁴⁴ (@meraqibtw) reported
i have never hated an internet provider as much as virgin media 😩
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Lee Gibson (@eLJaybud) reported
@bernardandcathy @tescomobile @virginmedia It's due to UK laws, but it's okay, just keep changing your contact once a year and it drops back down again.
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Miester (@guzzy44) reported
@TheFlyingKipper @virginmedia That’s great shame as a loyal customer for many years we are still paying £107 per month when newbies pay £45 for the same package we haven’t got the movies or sports just phone, broadband and tv . January saw law come in to state all customers should be treated same as new ones
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BIGSTEVO87 (@bigstevo87rfc) reported
@virginmedia Internet running slow, and green lights keep coming on the hub I've tried reseting it but it hasn't worked
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Nick (@Naphtics) reported
i need another card provider cause ICS is down more oten than virgin media..........