Virgin Media Outage Report in Sale, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sale, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Bolton, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Macclesfield, Northwich and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
TV | |
| Manchester |
Total Blackout | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
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Ashley McConkie
(@ashleymcconkie1) reported
from
Ashton-under-Lyne, England
@virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal
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workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
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Ma Parkes
(@Ma_Parkes) reported
from
Salford, England
@virginmedia has just gone down in Salford (again). Others having this issue?
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
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johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
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Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!
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AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
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Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
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Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
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Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...
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Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
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Bruce
(@brollybruce) reported
from
Knutsford, England
@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
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Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
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Andy Gill
(@andigill) reported
from
Warrington, England
@virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Safena Alam
(@SafenaAlam) reported
@virginhelp @wbc247uk @virginmedia Hi I’m really sorry to say this but I’ve been with Virginmedia for well over 20 years and the service is really rubbish. Always have problems with streaming or using any service. Virtually impossible to try and get the kids to do online learning/ lessons as keep having
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Guy Orlov
(@GuyOrlov) reported
@virginmedia my router down for some hours I am trying to reconnect
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Parmy singh
(@parmy71singh) reported
@mouthwaite @virginmedia Hi Tam same issue spent £300 on a netgear system has sorted it 👍🏼 virgin have been useless offered no option
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Ben Evans
(@benmevans) reported
@virginmedia I did this previously and the automated service restarted my Hub but didn't fix the problem. Do I need to select something different for someone to look into this further?
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Corey//
(@Corey_Tobin) reported
@NikiAlbon @TalkTalk @virginmedia Virgin are terrible! We normally had no issues but during lockdown it has been absolutely horrendous
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Tom
(@T1Viper) reported
@virginmedia Another day and still no answer this is ridiculous. DM me I want to start a complaint bad I want a call from your customer services so DM me for contact information.
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Joe Docherty (Clarke) 💙👨👦👦🌈
(@JoeDocherty) reported
@virginmedia I've called 150 twice today - to no avail. I was told last week that the problem on the line (Since November) would be fixed by Thursday 18th and to wait for the upgrade. However this has still not been rectified. I was offered a small compensation fee which was embarrassing
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Maggie Stanworth
(@Maggiestan) reported
@mouthwaite @virginmedia I had terrible trouble getting them to resolve something for me, social media is the best way to get in touch. FB page or Twitter.
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niki albon 🏳️🌈
(@NikiAlbon) reported
I don’t ever tweet about this stuff, but I swapped from @TalkTalk to @virginmedia last month… and the experience has been hair pullingly bad... Like I’ve spent hours on the phone to Virgin over the last 30 days and my *super slow* wifi is still not working properly.
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Viruspro
(@virusprostore) reported
@mouthwaite @virginmedia We are having same issue with sky poor signal sent out a booster box tried to charge another 9.95 which they finally backed down, still no better Everything is so inpersonnel now nobody to speak to when you do they blame covid