Virgin Media

Virgin Media Outage Report in Sale, Trafford, England

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The latest reports from users having issues in Sale come from postal codes M33.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sale, Trafford, England 08/28/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sale, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Wilmslow, Ashton-under-Lyne, Bolton, Rochdale, Stockport, Warrington, Altrincham, Oldham, Macclesfield, Cheadle, Leigh, Sale, Bury and Salford.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Phone
United KingdomManchester Internet
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sale, England

Latest outage, problems and issue reports in Sale and nearby locations:

  • Kellkat77 Kelly Thorley (@Kellkat77) reported from Manchester, England

    @virginmedia on hold with Virgin Mobile over 1 hour only to be cut off, no decency to even call me back? Spent over 4 hours in the week holding for Virgin Media to be cut off twice! Again no call backs? Appreciate waiting times are longer but this is appalling service. Fewming 🤬

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia Thought it was tough to connect to someone on phone (57 mins wait) and another 36 mins convincing your helpdesk colleague that there is a problem - they sent someone within 12 hours to check and that talented technician found and fixed the issue in 20 mins.. all sorted !! 👍🏻👍🏻

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia as a loyal customer for years I diligently upgraded broadband to improve it throughout my home. In a small home there are black spots that I am told I need to pay extra for to get boosters. So I need to pay even more to get your service to work? Hmmm...? CICAS @Ofcom

  • cpiyush Piyush Chechani (@cpiyush) reported from Sale, England

    @virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..

  • teesh69 ✨$ERENA✨ (@teesh69) reported from Manchester, England

    @virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia is there a broadband outage in M33?

  • HankinsonAdam adam hankinson (@HankinsonAdam) reported from Ashton-under-Lyne, England

    @virginmedia why again do I have poor internet even when u have upgraded me just a joke and when you try and call there is no one to answer the phones

  • nathangreen101 Nathan (@nathangreen101) reported from Salford, England

    WiFi is down. I repeat, my WiFi is down @virginmedia though service checker website says no faults....

  • LiamRLaverick Liam Laverick (@LiamRLaverick) reported from Urmston, England

    @virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow

  • outspokenoneuk Marc Lloyd (@outspokenoneuk) reported from Manchester, England

    @virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today, what's going on?

  • Woodylass Gemmalea Woodward 🐝 (@Woodylass) reported from Oldham, England

    @virginmedia I recently put in a request to cancel my contract. The email is from an operative offering a good deal, but its asking me to call him on on his mobile as he's working at home

  • mikey26_mikey MIKEY🍻 (@mikey26_mikey) reported from Urmston, England

    46 minutes and counting on hold to @virginmedia 😤😤😤 #countdown #****

  • Hallworth85 Chris Hallworth (@Hallworth85) reported from Middleton, England

    @virginmedia internet down again? Any idea when I’ll be back online ??

  • unlovedlongsigh Phil Samphire (@unlovedlongsigh) reported from Manchester, England

    @RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can

  • Weirdyweirdtwit Simon Ritchie (@Weirdyweirdtwit) reported from Manchester, England

    Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!

  • benj_greenhalgh BG (@benj_greenhalgh) reported from Wilmslow, England

    @virginmedia Please could you provide an update as to why there’s no internet in the Wilmslow area again? I rely greatly on broadband to carry out my job, it’s unacceptable for this to happen without warning, time and time again, with no idea of when the service will resume.

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia It's down again and has gone down both of the last 2 days

  • RebeccaHRM Rebecca HR 😷 (@RebeccaHRM) reported from Cheadle Hulme, England

    @virginmedia Hello, there is no damage to the red button. It simply won’t work on BBC to take a programme back to the beginning.

  • dnumberwang Dennis (@dnumberwang) reported from Sale, England

    @virginmedia There was an issue in my area yesterday, it got fixed, now there's another one today and my internet is down, what's going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EdRichards20 Ed Richards (@EdRichards20) reported

    @virginmedia very disappointed with your services 15 years a customer and try to move virgin to my new address and virgin screw it up . @SkyUK it is then .

  • didithitthespot Altered Beast (@didithitthespot) reported

    Its unreal @virginmedia so your systems are saying i have ‘no issue’ but when i click on my wifi it comes up with ‘connection problem’ what nonsense is this. Seriously man fix the damn problem - always some farcical issue @Ofcom

  • Sam_A_Hartwell Sam Hartwell (@Sam_A_Hartwell) reported

    @Dannilala @virginmedia They can't even sort out my problem, let alone get my name right.

  • ajith_swetha Swetha Ajith Narayanan (@ajith_swetha) reported

    @virginmedia I have not been able to get through to the team. I was planning to ring again tomorrow. I need to plan the call ahead as the hold time is quite long. My most recent complaint was on February 2nd. Customer account number: 961967901 Complaint reference: C-0202211301 Many Thanks

  • joerchristina Joe Christina (@joerchristina) reported

    @virginmedia We have had ongoing consistent issues in our neighbourhood with Virgin Broadband. Download speeds are fine, but upload has been 10% of what it should be for two weeks now. Your hotline reports that there is an issue in my postcode, but when will it be fixed?

  • LirvaC Avril Clark 🧜‍♀️ 🌈🏳️‍🌈🛡 (@LirvaC) reported

    @virginmedia Rubbish service, we organise to transfer to BT due to outrages & you cut us off at 2 mins past midnight. If only you were that efficient when we were with you!

  • cIegane 𝑍 (@cIegane) reported

    virgin media is so **** how can the whole house get cut off, me and my brother in the middle of online video games and my mum in the middle of watching her show

  • ChrisDarroch2 Telomerski (@ChrisDarroch2) reported

    @Williammuir01 @virginmedia That really is dreadful service. Do they expect you to use candles and build fires for cooking?

  • markwrd1 Mark Ward (@markwrd1) reported

    @virginmedia Ridiculous. Another 4 calls over two days and two management requests all for you to do nothing. Your customer service is a shambles

  • danruddle1 Daniele d (@danruddle1) reported

    @virginmedia I watched Armageddon the other day and I reckon Bruce Willis would have got a better connection on that asteroid than what I get down here