Virgin Media

Virgin Media Outage Report in Sale, Trafford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Sale come from postal codes M33.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sale, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sale, Trafford, England 03/18/2025 12:25

March 18: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Sale, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bolton, Sale, Rochdale, Warrington, Oldham, Bury, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester E-mail
United KingdomSalford Internet
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sale, England

Latest outage, problems and issue reports in Sale and nearby locations:

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia I finally spoke to someone and the issue may not be resolved fully until the 18th apparently. Not sure why I received a text to say the matter was resolved then!

  • rebeccaartMCR RebeccaArtManchester (@rebeccaartMCR) reported from Cheadle Hulme, England

    @virginmedia Following further unsuccessful attempts to gain information on when our next installation date is likely to be, I’ve submitted a formal complaint to @Ofcom Not the greatest of starts. Who said switching was easy ... #VirginMedia

  • kevnsuz Kevin (@kevnsuz) reported from Oldham, England

    @virginmedia constant broadband issues and tried to phone only to wait for ages then cut off

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia The automated message still says repairs are ongoing. The same message for the past 3 days, yet I received a text earlier that the issue was rectified.

  • DanDaintry Dan Daintry (@DanDaintry) reported from Stockport, England

    @virginmedia your customer service centre needs to look after its customers better. Being called a liar when I have emails #poorcustomerservice

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia No reported faults nothing wrong with our line, been through this 2/3 weeks ago and it’s still shit

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Manchester, England

    @virginmedia Thankyou but I will wait for an outcome through resolver. I've spoken to your customer care team numerous times and faced with incompetence each time and tried the chat and had no response.

  • DanDaintry Dan Daintry (@DanDaintry) reported from Stockport, England

    @virginmedia horrific service, as a new customer to not receive what was promised by a sales agent and to be told I need to pay for the additional services #poorcustomerservice

  • Lupoleejackson Lupo#⃣4⃣5⃣ (@Lupoleejackson) reported from Oldham, England

    @virginmedia Must be one hell of an issue, it’s been going on for two weeks.

  • shazmall sharron (@shazmall) reported from Stockport, England

    @virginmedia I can see the vans outside my house, so i know they are working on it. It just never stops, always have trouble with virgin media, its becoming a joke now

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Manchester, England

    @virginmedia Did it on 10/10...nothing showed, called again 17/10 and yes it finally showed online but till this date it still isnt actioned as no new bill has been generated either. Told not to pay and now arrears and bad mark on cred file.

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia As always, the test says there are no issues. Been waiting 10 minutes now to speak to someone in person now!

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia Well it’s just shit service! Both wired and wireless devices and on all devices

  • RaheemaValera Raheema Valera (@RaheemaValera) reported from Urmston, England

    So no surprise the incompetence of @virginmedia at resolving a simple issue...downgrading my package. Notified them on 10/10....after over 6 phone calls, incompetent staff, non existent manager call backs n collections calls.....official Resolver complaint done! @MoneyTelegraph

  • Texasally6 Alistair Walker (@Texasally6) reported from Macclesfield, England

    Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****

  • SimonCHarding Simon Harding (@SimonCHarding) reported from Marple, England

    @virginmedia in the last week since I have asked to cancel broadband I have had 5 abandoned calls from numbers which seem to be from you 08000526736 and 0345451098. Sort out your autodialler settings it is frustrating to have you hang up on answer. Complaint made to @Ofcom

  • marzipanpanda Marzipanpanda (@marzipanpanda) reported from Manchester, England

    @virginmedia been having issues with signal on my virgin mobile phone all week, read that it was suposed to have been resolved yesterday but still having intermittent issues this morning. No wonder I am rolling over 10GB of data when I don't get an opportunity to use it 😡

  • juiceterry87 Greg R (@juiceterry87) reported from Oldham, England

    @virginmedia I've yet again had no broadband for hours now. Please confirm when this problem will be fixed.

  • tishy_k TishyK (@tishy_k) reported from Sale, England

    @virginmedia That link is no help at all, as it says no issues. I've just rung VM for the 7th time today and the automated message says there is an issue for my postcode and they are dealing with it. The same message as yesterday and the day before!

  • CancerGolf CLIC SARGENT Charity Golf Day (@CancerGolf) reported from Rochdale, England

    Hey @virginmedia guess what, you keep putting the phone down on me when I’m trying to discuss the outstanding monies you owe me 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NaomiChadwick8 Naomi Chadwick (@NaomiChadwick8) reported

    @virginmedia I’d like to make a complaint about the advisor who spoke to me and hung up on me. I was contacting to leave virgin broadband due to moving out.

  • TheRealMChats Mark Chatterley (@TheRealMChats) reported

    @virginmedia Hi, could you elaborate on ‘we can support if it happens’? Are you saying there will be a fee should we move to a non covered area?

  • paulxdesign Paul Burley (@paulxdesign) reported

    @virginmedia Hi, I'm trying to cancel my broadband contract (it hasn't started yet). I've spent 45 minutes on the phone to your call centre, bounced to 3 separate members of your team (the 3rd of which, cut me off). Can you please sort this out so I don't have to call you?

  • SallyKate_ Sally O'neill (@SallyKate_) reported

    @virginmedia Yes on the test it says there are no issues but we have zero WiFi

  • Jim_Gardner_ Jim Gardner 🇪🇺🇺🇦 (@Jim_Gardner_) reported

    @virginmedia Broadband and TV has been offline for over an hour in the TS18 area and the Service Status checker online is just a blank page. Can we get this looked into ASAP please.

  • MsBorok Sigal Borok (@MsBorok) reported

    Why can @virginmedia increase the cost of my TV package in 28% MID CONTRACT but I can’t leave them mid contract?!? Tried customer services twice but got no help! 😡 AFTER 20 YEARS of being a loyal customer, be sure I’m going to leave in August at the end of my contract!!

  • madstad1998 Lord Brett Sinclair (@madstad1998) reported

    Beware if you're a @virginmedia customer. If an engineer visits your property regarding any problem with your landline & leaves you with your phone connected to your modem the likelihood is that your phone won't ring when you're called! Shoddy & VM know but don't tell customers!

  • LFootballStars LittleFootballStars (@LFootballStars) reported

    @virginmedia @LutzSchueler I renewed on 9/2 on the basis of a hub4 been sent. Today been told that u don’t have any stock of hub4 since 6/2 &/or my bundle doesn’t qualify for hub4. Ive been miss sold & 28days wait for complaint team whilst I continue to pay u £££’s a month???!

  • BobStapleton Bob Stapleton (@BobStapleton) reported

    @virginmedia Right @virginmedia you have lost a client and ensured the worst review ever, after three and a half months I have given up waiting for you to install and have gone with Sky, their broadband and TV package is already up and running a week after order ordering it!!

  • whiskeyanogo Richard Clarke (@whiskeyanogo) reported

    @grumpyoldprof @virginmedia Admitting that there's an issue would be a help! I notice that I am not alone with these issues now, but the advice is the same in each case - essentially no help! It's obvious that the issue is "their end" but nobody will admit it!