Virgin Media outages and service status in Sale, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 12 outage signals in the last 24 hours around Sale, including 12 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received May 19, 1:45 AM GMT+1.
- Internet (41%)
- TV (36%)
- Wi-fi (12%)
- Total Blackout (9%)
- E-mail (2%)
The latest reports from users having issues in Sale come from postal codes M33 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Sale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sale, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Stockport, Warrington, Wilmslow, Ashton-under-Lyne, Macclesfield, Leigh, Salford, Altrincham, Sale, Stalybridge, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 hours ago |
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Internet | 8 hours ago |
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Internet | 12 hours ago |
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Wi-fi | 16 hours ago |
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Internet | 18 hours ago |
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Internet | 18 hours ago |
Nearby cities with recent reports
41 recent signals
12 recent signals
9 recent signals
5 recent signals
4 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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kevin.james (@pillbo01) reported from Bolton, England@virginmedia That number is a automated response not a customer service agent and an utter waste of time
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia It’s everything connected via Wi-Fi. I don’t have the connect app. I check for service status on your website and it usually says there isn’t an issue, but that doesn’t reflect my service.
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SLT4K 👨🏻💻 🇬🇧 (@Slt4K) reported from Urmston, England@virginmedia / Super disappointed after calling to renew my contract and as an existing customer you can’t offer anything half as good as a new customer. Shocking customer retention strategy 🤯
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Mark Armstrong (@mark001282) reported from Manchester, EnglandEvery time speak to @virginmedia @Virgin customer service I die a little bit inside #emogirl
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⚒ Sam ⚒ Warrington Hammer ⚒ (@_samhowell) reported from Warrington, EnglandAlso @virginmedia need to remind their call centre staff that customers are not idiots; the guy I was talking to had no idea why the link wasnt working so asdvised me to "Try again after 5, if its still not working call back" wonder if he managed clock out bang on 5?
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Nathan (@nathangreen101) reported from Ashton-under-Lyne, EnglandHi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?
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Carol Rowles (@CallyRaven) reported from Westhoughton, England@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England@virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.
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Bradley Smith (@OldhamBradd) reported from Oldham, EnglandFings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Adam🍺 (@MCR_ADM) reported from Stockport, EnglandBeen on a live chat to Virgin Media since 9:30. WFH joys. Not much work has been done. But got my bill down. #CozzieLivs.
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia Will they help if the Wi-Fi is working at the time I call? Because my issue is that when it is working, your advisors consider their work done despite telling them that it usually doesn’t last. And invariable, it doesn’t.
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Mark Armstrong (@mark001282) reported from Manchester, England@virginmedia Don't give me your copy and pasted waffle. You have done nothing to help. You have been an absolute thorn in my side! "I'm so sorry you feel this way" is such an outdated and terrible response from a marketing point of view btw.
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Liam 🐀 (@Scarlet0Pimp) reported from Stockport, England@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Adam Gardiner 💙 (@_AdamGardiner) reported from Sale, England@virginmedia You’re not understanding. I do contact when the issue is happening, your advisor then fixes it, but it then happens again within 24 hours. I need a ‘once and for all’ fix. Not this whack a mole approach you’ve had so far.
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Nathan Talbot (@nathantalbot) reported from Urmston, England(Test) Is anyone experiencing a virgin media Internet outage in B9?
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Andrew (@andym1908) reported from Warrington, England@skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media
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Paul Terry (@SurrealPaulT) reported from Manchester, England@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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(っ◔◡◔)っ 💛 ɪɢɢʏ ᴘᴜᴘ 🧡 🔜 Doggy Weekend 🐶 (@IggyPup7) reported from Ashton-under-Lyne, England@PowerBoar @virginmedia @virginhelp they are as bad unfortunately just changed shape … still same poor up to 20wifi devices connection. and they giving customers their hubs they received from others who returned them regardless faulty or not … it’s terrible 😣
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Michael Clark (@michaelclark09) reported from Sale, England@Shredda @virginmedia Oh damn, that's peak. Might just be a coincidence then 🤔
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Smyth Harper 🏳️🌈🏳️⚧️🇺🇦☘️ (@sharper76) reported from Manchester, England@virginmedia I’ve just connected a new router for faster speeds and it isn’t working. I’ve called up and your customer services person who told me contradictory information, put me on hold and then hung up on me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sf (@muckfe111) reported@Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad
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Snowdawg😳 (@snowdawg2020) reported@Benleo @virginmedia Just cancel it will be easier on you
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Alan Dillon (@AlanDillon26041) reported@Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.
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rebecca 🪩 (@horanfthrry) reported@O2 hello, I am looking at purchasing a new sim through my blue light discount. My mum is currently locked out of her account after purchasing a new sim herself. I have recently bought a new phone & have virgin media volt benefits, will I encounter any issues?
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adrian warren (@apgloria) reported@Benleo @virginmedia They cannot be worse the Vodafone or BT, maybe as bad, but impossible to be worse
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Jake T (@05jake5) reported@jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.
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Sir Paul A (@PaulAllen007) reported@Benleo @virginmedia Wait til you try and cancel or move house. They are the absolute pits. Never use Virgin Media people
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Philip Clarkson (@PJClarkson) reported@Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.
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cclinton.! (@grancake) reported@virginmedia I cannot access,any apps what is going on fault after fault every single day refunds are due or joining a new network disgusting
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Poli 🤌 (@CryptoPoli) reported@virginmedia The loss of service is due to a cable being drilled through. The Customer Service had been the worst I have ever encountered, incorrect information provided on every call. I'm going to be seeking substantial compensation due missing days off work etc..