Virgin Media Outage Report in Sale, Trafford, England
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The latest reports from users having issues in Sale come from postal codes M33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Sale, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Salford, Bury, Warrington, Bolton, Sale, Rochdale, Oldham, Stockport, Cheadle, Macclesfield, Wilmslow and Ashton-under-Lyne.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Salford |
Internet | |
| Bury |
Wi-fi | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia Have been texting that no since 09:30 - this is after countless message threads, call centres, live chats and everyone says what you are saying and passes me on. No offence, and I appreciate you’re trying to help, but I can’t have another hours-long thread or multi-day live chat.
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b installed and faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s a absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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emma2511
(@emmawinstanley1) reported
from
Aspull, England
@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia are honestly useless! Rang with the same issue I think 12 times each time they tell me there isn’t an issue, like I’ve got time to ring and tell them issues that aren’t there! I’m tempted to just cancel my direct debit and go to sky
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia No you’re alright,, literally the worst internet provider I’ve ever come across, will be leaving and moving to Sky tomorrow
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Simon Ritchie
(@Weirdyweirdtwit) reported
from
Manchester, England
Oh @virginmedia yesterday I upgraded my broadband speed for the kids & I to WFH effectively (double what it was) & sure enuff it’s now not working at all 😡 & been on hold 20 mins plus to a special tech line you bundled in for me ... kids next lesson in 10 mins!
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Do you not understand it is absolutely nothing to do with speed? It's the constant outages! Pretty easy to work out how that is useless to me. Also, yet another outage with fix time tomorrow. Pls don't reply with another useless generic response as they are no help at all.
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Phil Samphire
(@unlovedlongsigh) reported
from
Manchester, England
@RabnawazA @virginmedia Yes my partners zoom meetings crash even though we got a 300 Mb line the Wi-Fi signal is not that great and we got boosters what we tend to do is use mobile data for the rest of us but we are in the fortunate situation that we can
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Pete Vella
(@pete_vella) reported
from
Salford, England
@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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Clifford Jardine
(@JardineClifford) reported
from
Middleton, England
@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia How about I just pay when you fix all the issues? I’m sure that if I don’t fulfil my terms of the contract regards to payment you will disconnect me but you are ok to not provide me with internet or TV services that I pay for
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Poe{t}ech
(@Poetech3) reported
from
Bollington, England
@virginmedia No, because complaining won’t get the b/b to happen any faster. Install supposed to be happening tomorrow after letting us down on 7 Dec and all the talking etc in between. Feel there’s absolutely no point complaining. We just want b/b and don’t want to go to Sky.
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
@virginmedia I’ve got 3 separate issues! Nobody cares, I can’t use live chat coz that Isn’t working either! I’ve not had a stable connection for 24 hours, when it’s normally working I have to sit next to the router because the range is like 20 cm so I can’t use internet in any other room
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Kayleigh Speakman
(@Kayls3457) reported
from
Abram, England
@virginmedia TV/Broadband issues again! WN2
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Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia is there anything wrong with your services in Altrincham area? It’s been 36 hours of intermittent issues with broadband (fiber). Service status says everything is fine but laptops and phones are dropping off connections..
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
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✨$ERENA✨
(@teesh69) reported
from
Manchester, England
@virginmedia Thank you, but there is no point. I’ve spoken to 6 people who have all either lied or said they can’t help. Would be grateful to know why your company records calls but then refuses to listen to them though? Thanks
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@EmmaJ_27) reported
@virginmedia my internet connection this week has been truly awful. Tonight I have no internet, and my tv barely shows any picture at all. So much for being able to land a plane with this “technology”… I can’t even watch BBC one! What is going on?!
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SDE Training
(@SDE_Training) reported
@virginhelp @Virgin @virginmedia I want to know why you won't let me cancel my account!!!
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Husky
(@MrHuskyx) reported
@virginmedia you absolute suck at Customer service, tv and broadband down till 3:50am? No warning either! All be phoning for compensation on already expensive bill! 🐀s
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia You choose NOW to bring down my services 😡😡😡😡
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k-rist-i
(@mapofmymuse) reported
@virginmedia Yeah I have tried this previously, I can do it again if that’ll help
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Barrie Tynemouth
(@BarrieTynemouth) reported
@virginmedia .@virginmedia are you are telling me your Distribution Manager has negotiated a deal with @RoyalMail so that when you have a customer without broadband they can deliver it whenever, as you haven't opted for 24 or 48 hour SLA! How can you leave people with no service!!!
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Gary Hurdman LRPS
(@ghotographyuk) reported
@virginmedia Too late now, had enough of your flaky service. If it was just this once I'd have some patience. Called BT and Sky. As soon as one is sorted, your utterly dire service is gone.
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Ahmed Abadid
(@AbadidAhmed) reported
6 weeks of waiting for an installation that just doesn’t seem to happen. Then you have the customer service constantly hanging up the phone after on hold for 30mns @virginmedia get your act together!
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Dazzagh
(@dazzagh) reported
All services are down yet again! Engineer is apparently in the area looking into the problem, should be fixed in 21 hours!! Seriously @virginmedia