Virgin Media Outage Report in Sale, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sale come from postal codes M33.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sale, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Bolton, Stockport, Salford, Oldham, Bury, Sale, Rochdale, Northwich, Newton-le-Willows, Macclesfield, Wilmslow, Cheadle and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Warrington |
TV | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sale, England
Latest outage, problems and issue reports in Sale and nearby locations:
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Mrs K E
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m not bothered now we have left . The guy who answered the phone couldn’t be less interested . Every thing he was saying was on a card . He was very un professional and didn’t understand English fully . So he can’t be bothered to help I can’t be bothered .
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what is going on with the broadband service it went down and wouldn’t connect I hard reset the Hub and it won’t connect at all & keeps resetting itself and starting the reconnecting process again it’s been doing it for half an hour now
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Elisa Narborough
(@elisanarbs) reported
from
Warrington, England
@virginmedia no internet for two hours now: Wifi light green and base light is flashing green, service status in wa1 area said no known issues, please help!
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christina wareham
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia once again my internet has gone down. Had issues at weekend and happening again OL7 9LP. Been intermittent all morning can you advise if issues in area
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And this is why I don’t bother calling you for the most part. The service desk where I work are in trouble if customers are on hold for 20 seconds. Virgin are a huge company and can’t afford a call centre where customers don’t have to wait 15 mins (so far) on hold.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia You could at least have an option to call back customers rather than keeping them on hold. Again, this is really poor customer service.
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Danyel
(@DanyelWilliam13) reported
from
Oldham, England
@virginmedia On the 25th and then the month after we have the same issue Just not on really
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Dave Frith
(@Tankie69) reported
from
Cheadle Hulme, England
@virginmedia No problems found tonight. Hopefully last night was a one off. 1 outage in the first 3 weeks isn’t reassuring though
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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Kevin Fallon
(@KevinFa34262602) reported
from
Middleton, England
@virginmedia hands down worst customer service I’ve ever experienced. Will be leaving as soon as our contract ends 😡🤬
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Be Strong Daz
(@BeStrongBolton) reported
from
Bolton, England
@virginmedia an absolute shambles broadband service for the last 3 weeks and not scheduled to be fixed until 9th Sept 2019.
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Laura
(@LauraR1707) reported
from
Bury, England
@virginmedia Yes the service page says there’s no fault but when I ring 150 it says there is a fault - confused🤔
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia so amyone know when outage problem will be sorted. Now on day 4 no tv.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Nope.. i was told as its an outage fault which only effects a few addresses in my area. It doesn't show on a general test. Cant get an answer from anyone at virgin as to when it will be sorted. Its becoming a joke now.
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claire kenyon
(@clk_85) reported
from
Manchester, England
@virginmedia I haven’t yet unfortunately we are still in contract with sky- but after their recent diabolical customer service, we will be in touch once our contract ends
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
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aisha
(@aish_a_) reported
from
Bolton, England
Virgin media is so ******* SHIT sick of this life
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kimberley Goodinson
(@Kimbow21) reported
from
Bolton, England
@virginmedia I’m disgusted I’ve been a customer for 15 years and more . You’ve put the price up by £20. The very unhelpful person on the phone offered me a £2 discount . Disgusting back to Sky .
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Reece
(@Reece1878) reported
@virginmedia customer service is non-existent
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david watson
(@davidwatson07) reported
So my current contract with @virginmedia is up soon, they can’t offer me a deal comparable with one I would get as a new customer. Anyone got any good recommendations for alternative suppliers? @MartinSLewis
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Bexxstarr
(@Bexxstar90) reported
Dunno why we bother paying for Virgin media internet. It’s too damn expensive, especially when the connection seems to pick and choose when it wants to work properly 🙄
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Andy W
(@AndyWan80947619) reported
@virginmedia Fix your internet!
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Gemma Baird
(@Gemmaebaird) reported
@virginmedia They keep getting closed without a resolution
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EASYSOUNDZRADIO
(@djemron) reported
What a crap service I’m receiving from @virginmedia I’m definitely cancelling my package, three of us couldn’t work from home, I’ve had enough. Simple explanation: •The service I received is crap •It’s ok for Virgin to get their payment. #virgin #virginoutage #virginbroadband
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CardiffSupernova🏝️
(@CardiffSupanova) reported
@virginmedia Same for Cardiff. Been like it all week. Really really poor considering my speed has been increased
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martin
(@cavemanflynn) reported
@virginmedia Whats going on with Broadband? I can't work and or even find a way to report the problem. CT area
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P.J
(@pjstretfordend) reported
@GripperTake68 @virginmedia This is modern day customer service absolutely shocking they send you round in circles hoping you will give in.
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Sean
(@iamseanm89) reported
@virginmedia Yes. It says there is no issue with my service. Despite there being