Virgin Media Outage Report in Warrington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Warrington come from postal codes WA1, WA2, WA55 and WA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Warrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Warrington, England
The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Wigan, Sale, Salford, Altrincham, Widnes, Runcorn and Prescot.
City | Problem Type | Report Time |
---|---|---|
Warrington | Internet | |
St Helens | Internet | |
Liverpool | Internet | |
St Helens | Internet | |
Liverpool | TV | |
Wigan | Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia how does one get in touch Phone cuts out after 45 mins being told waiting time is an hour tweets not answering I’m still here after after 2 days very poor customer service how do I reduce my present package 6 hours on the phone yesterday in total 45 mins in a que now
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Woods Holistic Wellness
(@woodsholistic) reported
from
Roby, England
@virginmedia @richardbranson Despite receiving a text message to say the fault in my area has been resolved I still have no service at all. TV, Phone and Broadband are all down.
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia No yourstating something you can not Provide after 47 mins your phones drop out the web site robots help chat tells me to ring very poor
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Zach
(@zach2302) reported
from
Salford, England
@MinecraftSqu1d this man is working in a call centre probably like virgin media or some shite and he’s saying he wants to assault his customer yikes
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Emily
(@emilystella_) reported
from
Salford, England
@ThreeUKSupport No I’m with @virginmedia but they can’t help. And pay as you go isn’t going to work I’m afraid, we want a monthly payment.
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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Rick Houghton
(@Hortini) reported
from
Liverpool, England
I see @virginmedia have it sorted. You can only cancel or suspend your sports subscription if you call them. Reduced call centres meaning massive waits on the phone. But if you don’t pay they cut your internet and tv off at the time of most need. Let us do it online!!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I get half the service, you get half the bill.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I know there is more to think about at the moment, but, my upload speed was down to 2.6meg and it fluctuates around 2meg to 6 it was 25meg last week is it something you are doing, I have reset everything many times but it makes no difference.
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Graeme Buck
(@g8uck) reported
from
Widnes, England
@virginmedia is there currently an issue in the Wa8 7dd area are WiFi went of over an hour ago have carried out the usual health checks but no joy and can’t get through on the phones!
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toewad1
(@toewad1) reported
from
Salford, England
Be glad when this Chinese shite is over, so @virginmedia won't have an excuse for the crap broadband, and not getting back in touch, with the pathetic support P.S. I'm watching and making notes of my contract, you gave me another 12 month, don't want it!!!
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Emma H ✯
(@Finsla) reported
from
Urmston, England
@SuperS0nicSally @virginmedia Just cancel your direct debit! They’ll contact you then 👍🏼
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
@virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service
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Glyn Fletcher ⭐⭐⭐⭐⭐⭐
(@glynfletcher) reported
from
Liverpool, England
@virginmedia are just great, takes 25 mins to speak to someone who cant help or understand the problem so they put me though to the "concern team" but I'm cut off whilst on hold !
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Cass
(@rascas1) reported
from
Wigan, England
@virginmedia does anybody really care second tweet numerous calls no answered got blisters on my ears I want to make change to my contract to help through these times but your customer service seems to gone awol why not putt something on your web page we’re this can be done
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BB
(@BriAKBr) reported
from
Sale, England
@SandraArchangel @virginmedia Im in the same boat. Been trying since 17th march to cancel but keep getting cut off or ignored.
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Bridgeman ⭐⭐⭐⭐⭐⭐
(@Bridgey36) reported
from
St Helens, England
@virginmedia Can I cancel , pause my sports subscription until this virus is over.
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Collette Morris
(@PinkColl) reported
@virginmedia Well whatever you've done, you've now taken down people who weren't having issues before. Around 5pm a whole bunch of us lost our Internet when we hadn't had problems all day.
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AppsUK
(@AparnaPoojari) reported
@virginmedia It's gone down again
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thedevilstuna
(@thedevilstuna) reported
@virginmedia Are you going to delay (cancel please) the move to VOIP and retain hard wired phones? Broadband is notoriously unreliable as today has proved, hard wired phones reliable.
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Sarah Southworth
(@SarahSouthwort9) reported
@virginmedia fix it FIX IT FIX IT!!!😡
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Ditpo 👑
(@DitpoYT) reported
@virginmedia this service is a joke and the fact that you have the audacity to make us pay more for this is outrageous definitely switching to a better isp when i can lmao
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Laura Marshall
(@Lauralou_m) reported
@virginmedia It's really not good enough, especially with the amount we are paying monthly to you guys. And your customer care is absolutely non-existent aswell.
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al hogg
(@AlastairCHogg) reported
How does @virginmedia manage to have WiFi down but my tv is working perfectly.
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ZUO
(@PerzanMi) reported
@virginmedia I don't care about your problems. I pay £64 for internet. This is my last year of contract with you
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Tom Bedford
(@tb_tom89) reported
@virginmedia I've been on hold for now two hours over 4 calls because the call center keeps hanging up. I just want to use the backup 4g dongle you've provided as a backup for times like these yet seems to need activating. Or is that also down?
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Mark
(@Laceysaints) reported
@virginmedia In Southampton and it’s down too… the s this why no one can access your website as they are all complaining about your below acceptable service?