Virgin Media Outage Report in Warrington, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Warrington come from postal codes WA1, WA2, WA55 and WA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Warrington, England
The most recent Virgin Media outage reports came from the following cities: Sale, Liverpool, Wigan, Warrington, St Helens, Widnes, Runcorn, Prescot and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Sale |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst internet service going time to get rid I think 💩💩💩
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Steph Nash
(@Stephjjmn) reported
from
Wigan, England
@stevenfrost3003 @virginmedia @skytv We had the same problems, went to Sky who are much cheaper with better deals and service, never looked back 👍🏼
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Zeliha Haxhifazliu
(@ZHaxhifazliu) reported
from
Liverpool, England
@vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
@JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia Issues in WA15 - hub rebooted but still no internet services ....
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colin littlejohns
(@colinlit) reported
from
Liverpool, England
@virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling
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Nono Knight
(@mak_nono) reported
from
Salford, England
@onioncityblues @Arlandria_II Easy tiger! We would never do that!!! But the virgin media t**t who decided to overtake us whilst my arm was up to turn right would do well with a little stay behind bars.
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Adam Yates 🐝
(@AdamMYates) reported
from
Sale, England
@virginmedia how for I go about getting a new broadband hub please - having so many problems with the current one #workingfromhome #schoolingfromhome
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Parents were told the issue would be fixed in 72 hours however now saying there is no one available despite the fact they are vulnerable.
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia yet again I’m let down... WiFi gone while watching a film! But hey, you can’t be arsed answering customers issues!
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia 2half hours waiting for a reply in text service! Can someone take ownership please!
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Huw Matthews
(@HuwMatthews1) reported
from
Salford, England
@virginmedia Still no response and no internet connection. Cannot get though to your call centre either. We have been paying for a service we are not receiving for weeks. Please respond ASAP.
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia got to be worst service around all down again time to cancel I think
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lucy
(@lucyolix) reported
from
Salford, England
Sick of using my data cos virgin media is crap
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Alan Wilkinson
(@mrwilkinson1979) reported
from
Widnes, England
@virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money
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rich cutts
(@Cuttsrich) reported
from
Tyldesley, England
@virginmedia hi can help please. TV service down with new reinstalled tivo box
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia Thank you for picking this up. It is a horrid time to hear how scared my parents have been feeling with a landline or the internet.
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
.@virginmedia 6 days after I raised this & commitments from 3 different reps, no one has fixed this issue or got back to me. My elderly, vulnerable parents remain without a landline or internet because of YOUR error. Your inaction is making a bad situation terrifying for them.
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Helen C Murphy
(@helen_c_murphy) reported
from
Liverpool, England
@virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭
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Anna Taylor
(@lizzielichfield) reported
from
Salford, England
@virginmedia 3 days after raising your lack of response after cutting off services 3 weeks ago to my at-risk parents, no one has yet confirmed when you will fix YOUR error. Unfulfilled commitments to resolve from your team. Exceptionally bad customer service experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Dowsett
(@PeterDo19421129) reported
@Ofcom What about virgin media ? They seem to get away with suck a poor service. Why would you have to resign up to there package when all you wanted to do is remove sky movies?. Asked for t&C's But nothing.
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Aby Philip
(@TheAbyPhilip) reported
@virginhelp @virginmedia I have been reaching out to you to cancel my virgin broadband order which I received yesterday which has not yet been activated yet. No one is ready to help to get it cancelled instead asking for a disconnection fee for service which I don't even have!
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia No not sure if they are still coming . Guessing not, as its dark out. It's been a month now. @virginmedia not fix both Internet and tv, it unacceptable. I said give to the end of the week moving on to Sky. Engineers keep getting booked , either can't fix it or don't turn up
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Jack
(@Jack_Rixmah) reported
@virginmedia If you dont fix this asap i'm cancelling my tv internet the lot waste of money phone hotspot better fix up
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andrew
(@brfcraver72) reported
@virginmedia Is this a major problem at the moment he is getting no information at all
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Anna Nye
(@annanye) reported
@virginmedia Yes, she fails at the security questions so they won’t discuss the matter any further. She has been trying to cancel the contract since the 14th Sept and has used no VM services since August
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Matthew Brault
(@MattyBrault) reported
@virginmedia My issue has now been resolved
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Bobby Pratap
(@BobbyPratapMH) reported
@estherbeadle @virginmedia My wife had an appalling experience from @virginmedia related to bereavement and I can bet I know the type of maddening, inhumane, illogical calls you've had to endure. More generally I've only had shockingly bad customer experience from them
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Javier Jarquin
(@ThisJavier) reported
@virginmedia I did both. Tried. Same. Then I did a power off of the hub for a minute, turned on. Left it. Orange light still but seems to be working now. On my phone at least. Will try connecting other devices and see how we go. Cheers for the help
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James Bussell
(@JimmyTheBus) reported
@virginmedia @virginhelp been unable to access content from home button like on demand and recordings on TV for 48 hours, error message says trying to fix the problem. Any estimate please? Cheers.