Virgin Media Outage Report in Warrington, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Warrington, England
The most recent Virgin Media outage reports came from the following cities: Widnes, Liverpool, Wigan, Prescot, Salford, Sale, St Helens, Northwich, Warrington, Altrincham, Runcorn, Skelmersdale and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Wi-fi | |
| Widnes |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Wigan |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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CityWookie
(@CityWookie) reported
from
Urmston, England
Impossible to arrange a house move with @virginmedia ! So far website doesn't work. So they tell you to use the contact us chat, which I've sat on for over 4 hours without a response. I've also tried calling, so far more than 3 hours no response or cut off 😡 #poorservice
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Jessica Fairhurst
(@Jessicareynard) reported
from
Atherton, England
@virginmedia been on for over an hour trying to sort an issue for my grandad! Poor service.. please get in touch!
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Clare
(@clareyocs1) reported
from
Salford, England
@AdumF @virginmedia I know Salford had a problem yesterday or day before.
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*scousenat😘
(@scousenat) reported
from
Liverpool, England
@virginmedia Via text messages and phone calls and get no where ...I was told an engineer was visiting it never happened lodged a complaint and heard nothing back I went out of this contract now
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Maureen StewartJones
(@supergran22) reported
from
Eccleston, England
@virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.
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Sid
(@borntorun127) reported
from
St Helens, England
@virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service
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Aiden Montgomery
(@AidenMontgomery) reported
from
Westhoughton, England
Really fed up with my @virginmedia internet connection. Months of packet loss causing voice calls to be unintelligible. Constantly losing connection. Multiple ‘engineer’ visits and its still terrible. Two days in a row now the hub says No RF Signal. Stay away from it!
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Leann
(@leannt1984) reported
from
Salford, England
Hi @virginmedia for several days I’ve been messaging you trying to move my services to another address. You can’t speak to anybody, and nobody replies to my messages! Appalling service! I will want reimbursement for the days that my services won’t be available at my new property
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Concobhar Dochartaigh
(@Conor87) reported
from
Liverpool, England
@virginmedia I want to cancel my contract but can’t get through to anyone on the phone.
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Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
@virginmedia Can you tell me if there is any problem in the WA12 address? Internet has been of and on all day and your service status page doesn't seem to update.
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David Waywell
(@DavidWaywell) reported
from
Newton-le-Willows, England
I don't mind so much that my Internet is down (these things happen) but I do get annoyed when the service status tells me it's fine. I don't know if I should be doing something to fix it. @virginmedia
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ROB TOMLIN
(@robtomlin1) reported
from
Sale, England
@virginmedia for the past 18 months I’ve paid £99 a month for the oomph package, just been told it’s going up to £139 a month for same package yet new customers get it for £89 a month! How can you justify this ? Don’t want to leave but no help from customer services
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Phillip™
(@HenninghanFiD) reported
from
Liverpool, England
@virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.
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rachael mcnally
(@rachaelmcnally) reported
from
Salford, England
@virginmedia what a rubbish service. Trying to request for package to be moved but can’t speak to a person. Now want to cancel....still can’t speak to anyone 😡 terrible service......answer the phone!!!! Been sat on hold for 3 hours
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Verry Cherry 💋
(@MissVerryCherry) reported
from
Salford, England
@virginmedia I can’t believe how shocking your customer service is ....
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Gamble free girl
(@kfield82) reported
from
Billinge Chapel End, England
Trying to drop some items from my @virginmedia. They increase the price 🙄 the service is slow, old and far too expensive. Then get kept on the line for ages 😩🙄
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Tezz P
(@TezzP) reported
from
Haydock, England
@virginmedia wow! Does anyone actually still work at virgin media? 45 mins on hold on one call, 35 on another number,off your website, I'm suppose to be getting a text with a link to a website, never received it! Trying to discuss my contract, which is at an end, remove services
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Bruce
(@brollybruce) reported
from
Knutsford, England
@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Parker
(@danparker87) reported
@virginmedia No. No ones rang or messaged back it’s really helpful as im working away from home so I don’t have the time to sort it.but I know the problem but every question I answered to the automated messages was said to be wrong!!! I’m not going through it all again!
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tom willis
(@tommyrad) reported
@virginmedia internet has been terrible for the last 6 months in bristol and today worse than ever. Service status says issue but no more info. I’ve complained multiple times with nothing back from your end. Total rip off
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Craig Sinclair✌🏻
(@craig_sinclair1) reported
@virginmedia any chance? Wi-fi been off since 9:30am, calls to your customer service line are failing. People are working from home. Sort it out!
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Soph🤜🏻
(@SophieRJ70) reported
@virginmedia “Help” option isn’t working on the TV6 box so unable to programme my remote to control volume?? Been unable to programme remote on new tv since before Xmas. Also do we have to send old TiVo box back as it doesn’t fit in the box??
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Pollyana
(@PollyanasWorld) reported
@virginmedia @virginmedia have logged an issue and got an automated response saying we would hear within 28 days.. This is something I need to get sorted as it is required for my son’s homeschooling so your timelines are really not acceptable!
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Jasveer Panesar
(@JasveerP) reported
@virginmedia you've incorrectly billed me. We still have a sound issue and the connection to the chat I have tried to start keeps cutting off. Problem after problem with you lot!!!!
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tom willis
(@tommyrad) reported
@virginmedia Various times. Can’t get through to anyone. Intermittent signal, speeds of less than 1mb when I pay for 200mb is unacceptable. Working from home is impossible with your service.
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Mohsen Mota
(@MohsenMota) reported
@virginmedia rubbish service. Spent the past 3 hours on the phone with no outcome.
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Jonathan Reynolds
(@Jon95Reynolds) reported
@virginmedia awful internet connection for weeks and weeks now. Phoned multiple times, still no resolution on this. Have to wait a week to have a technician out... Wfh incredibly difficult now.
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James
(@NiffudSemaj) reported
@virginmedia I have been trying to contact someone in support regarding my bill for weeks now but am unable to get through on 0345 454 1111. I have also tried using chat but get delayed replies. Help!!!