Virgin Media Outage Report in Warrington, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Warrington come from postal codes WA1, WA2 and WA55.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warrington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Warrington, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Wigan, Sale, Warrington, St Helens, Altrincham, Prescot, Widnes, Salford and Newton-le-Willows.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
TV | |
| Wigan |
Wi-fi | |
| Sale |
Internet | |
| Warrington |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warrington, England
Latest outage, problems and issue reports in Warrington and nearby locations:
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Already checked, your website says we have issues. Just disappointed that I have missed what sounded like a good @F1 race
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia This takes me through to a help and support page - what do I do next?
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia It’s ok I’ve managed to get around my dad’s security question - it was an issue with the lower / upper case. I’ve updated his password and his email is now receiving emails on his phone and iPad - I think we’re ok. Frustrating that the live chat sent him around in circles
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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Joanne Johnson
(@Joanneincrosby) reported
from
Liverpool, England
@virginmedia tried to contact Virgin media for days! We had no internet for last Saturday, Sunday , Tuesday in the area . You call and it will not let you contact to anyone as it’s a complex problem in the area. Anyone know a better provider I’ve totally had enough.
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Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia how can you say you're reliable when we haven't had broadband for 14 hours with no explanation and ever increasing promises as to when resolved? Virgin Media has failed me and others in the Rainhill area. As we say in the North- shite service
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia Also I’ve just tried and it won’t accept the answers to the security questions - which are both ok. Can someone contact me to help me out please?
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Lukefoster89
(@LukeFoster89) reported
from
Sandymoor, England
@virginmedia Hi, what's the best way to make a complaint? I've never experienced such incompetence from a call centre in my life. Please can some one review my calls over the last few weeks.
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Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Been ****** awful lately, sick of it. Think I'm gonna serve them
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michelle cunningham
(@shellc11) reported
from
St Helens, England
@virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia my dad’s email address has been hacked. VM says he has to re register his email address. He’s spent nearly 3hrs on live chat today trying to fix it. He’s 86 and relies upon his email to order from home. Can you please explain to me the process to correct this issue?
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Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Try to contact @virginmedia on there faulty mobile service or wifi but call keeps ending without me doing any thing
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Ray Waring
(@RayWaring) reported
from
Liverpool, England
@virginmedia No nothing - no reference number. The inconsistency of service between live chat, phone and Twitter is mad. It doesn’t feel like you’re speaking to the same company
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Andy Dunbar
(@Andy_Dunbar) reported
from
Liverpool, England
@virginmedia Is that minimum 12 months subscription or can I cancel at anytime?
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
The interminable menus on the Virgin Media customer line lasted 3 minutes and 20 seconds just now, most of it being lectured on how efficient this would make my as yet unanswered call.
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Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Yeah same here Si, never had any problems but the past 12 months or so been shite
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Gill Lysons
(@gilliblogs) reported
from
Newton-le-Willows, England
@yicker @virginmedia Had the same thing when my Gran was poorly, trying to explain to HMRC why they couldn’t visit her for an assessment - eventually I had to say “look, she’s dying” Bloody awful . Hope you’re ok xxx
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Graeme Bamber
(@gbam86) reported
from
Liverpool, England
@virginmedia @gbam96 Yes it has been cancelled now, it was the manner it took to get there! Nearly 20 mins of asking to cancel! he had a bad attitude. Very disappointed with the customer service
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Marc Lancaster
(@Kiefer1667) reported
from
St Helens, England
@virginmedia how can we find out when you are transferring our mobile numbers to the vodafone network instead of ee?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G funk
(@orchard_chronic) reported
@virginmedia The funny thing is it's been like this for ages. Yet, no sign of any improvement at all, even after all the complaints you receive. All we get in return is a **** service and inflated prices. Dd will be cancelled. See how quick yous act then.
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JsP209
(@P209Js) reported
@virginmedia why have you turned down my internet speed without contacting me and letting me know?
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Suzanne Wood
(@northcamesouth) reported
@iainrm70 @virginmedia @FreeviewTV Thanks Iain. I've been with Virgin Media too long. They only seem to care about new customers. Utterly disgraceful service. Complete disconnect between their telephone answering people and the overworked engineers on the ground. Too many broken promises and broken cables!
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Anna Richmond
(@anna_woolhouse) reported
@sarahcorrigan @virginmedia I’m having massive issues with the accessibility of their customer services too, not just for D/deaf service users - doesn’t seem to line up with their access statements
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G funk
(@orchard_chronic) reported
@Eltian0 @virginmedia Spent nearly a whole year trying to get a account changed over, sent them the documents they they needed 3 times recorded delivery, and twice they claim they never received them,even tho they signed for it. The company is a joke!
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Ray
(@Rayyoung55) reported
@OffMyNoodles @virginmedia Can’t be as bad as @OVOEnergy. Useless bastards.
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Rebecca Cotugno Dunkley
(@rcotugno11) reported
@virginmedia No times available. Can you confirm there is a technician team fixing this issue?
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
@virginmedia Okay, this is ridiculous. You need to register to get service credits!!! You have 48 hours to fix it so services are restored in this 48 hour window, technically even though 3 days of outages this week, 3 separate outages. I need to call in about number port, 1/2
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David Connolley
(@Davidlifehealth) reported
@virginmedia I was on hold for 30 mins then when hold music stops it seemed I was muted till the line finally disconnected. Appalling service with more money taken from my account than previously agreed.👎🏾
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Fancy Little Keeks
(@keeks_) reported
@virginmedia Is this why the 0800 052 2001 number is not working at the moment? I'm trying to call about a letter I received about price changes.