Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Northwich, Warrington and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴
(@JamesMUFCOhMy) reported
from
St Helens, England
Whys virgin media being so bad today
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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Hannah🌹
(@ShitofHan) reported
from
Liverpool, England
Another day of me hot spotting to have a Zoom call! Thanks @VOXI_UK for having signal when @virginmedia doesn’t work!
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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Chris Morris
(@dredzombie) reported
from
Newton-le-Willows, England
@virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not
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TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
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Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
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afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
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Linda Statham
(@lindastatham) reported
from
Warrington, England
@virginmedia We would not recommend Virgin Media for any online gamers. Terrible latency issues, games unplayable for weeks. 😫 No support given 🥵
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
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liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
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soph
(@imsophieeee) reported
from
Birkenhead, England
Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
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GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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nicola mason 🕷
(@snicky37) reported
from
Birkenhead, England
@virginmedia I have been trying for over 4 weeks to cancel my current package which we had as a special offer for the past year, i have received a bill which which is full price!, finally today my husband got through she was rude and hung up. HELP!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Brown
(@AndyBrown55) reported
@virginmedia Thanks for your response, however, I was already aware it was an area outage as I had checked. I'm more concerned about the regularity of these issues and what Virgin are doing to permanently resolve them. Can you also answer my questions re. compensation/complaints?
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Jayson
(@jayEDI) reported
@virginmedia is there an issue in the W5 area of west London? I’ve lost internet for the past 30mins?
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Jake Rossiter ⚽️
(@ThisIsJacob27) reported
The sign in portal on @SkySports using @virginmedia is absolutely pathetic! 🙄🙄
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Sarah Bogle
(@SarahBogle) reported
@virginmedia Have done all these checks hence 3 visits - I think is a connection issue for the no itself - will call again but is so frustrating constantly calling with no feedback
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Paul Sutcliffe
(@paulsutcliffe01) reported
@virginmedia I am moving house and cannot get through to make changes on the phone or website. The moving home link on the website is not working. Can someone get in touch.
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Robert Morley
(@robmorleyuk) reported
@virginmedia I see another bill has been readied. Over month after cancellation of the 30 day rolling account. @VirginMedia seem to try very hard to retain their poor customer ratings.
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Rob Ainsworth 💙💙
(@robainsworth1) reported
@virginmedia I appear to have list my tv service 😡
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Big *****
(@54448190D) reported
@virginmedia called one of your prestigious call centres today to ask why I was paying so much money for broadband to have the worker laugh at me down the phone? So unimpressed.
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Mike Dixon
(@MikeNDixon) reported
@virginmedia The CS manager (I asked to speak then when first contact said they had no way to speak to anybody to help me). They took complaint + asked what I wanted to happen. I told them I wanted it sorted and a call from your CEO to explain how you could run a business that way.
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Jas
(@JSINGH_01) reported
Please tell me why I need to have 2 x wifi boosters in my house to have a half decent signal @virginmedia sort it out!