Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Chester, Ellesmere Port, Warrington, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Runcorn	Internet	16 hours ago
St Helens	Internet	2 days ago
Liverpool	Internet	5 days ago
Newton-le-Willows	Wi-fi	5 days ago
Liverpool	Internet	5 days ago
Liverpool	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Pauline Hall (@hall291) reported 2 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Jamie McLoughlin (@jmcloughlin) reported 3 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Simon Roberts (@Simonrob1984) reported 4 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Glynn Parry (@GlynnParry1974) reported 8 minutes ago from Liverpool, England

  @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

• 
  Mrs Smith (@SmithysMaud) reported 13 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Bootle Bucks (@BootleFCBucks) reported 18 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Jonesy (@RWBJ1997) reported 21 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Mrs Smith (@SmithysMaud) reported 26 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Tim Jackson (@TimmyJ1972) reported 26 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Billzy (@Billzy79) reported 30 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Emma (@EmmaZhaan64) reported 34 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 36 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Maureen StewartJones (@supergran22) reported 36 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Mrs Smith (@SmithysMaud) reported 39 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Andy McKeown (@AndyMcK1982) reported 43 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Colin (@ColinBe76578911) reported 49 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Rob (@Robertlfc_) reported 53 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 54 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 56 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Maureen StewartJones (@supergran22) reported 60 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bee (@beesportsresort) reported 1 minute ago

  I think Virgin Media should compensate me for my wifi being down during the Fortnite Community Event

• 
  KG ExTiNcTiOn (@KG_ExTiNcTiOn) reported 3 minutes ago

  @virginmedia 20 hours for an estimated time of fix is an absolute joke

• 
  Irksome (@Irksome73) reported 6 minutes ago

  @OliverGMcManus @virginmedia They have always been the worst. I had a fault when I was with them in London - due to someone cutting their fibre backbone - 16 weeks by which time I’d reversed engineers their own network and had a solution that worked for weeks.

• 
  Sam Tilston (@samtilston) reported 7 minutes ago

  This isn't just a bad press cycle for Virgin Media O2. We are tracking a specific pattern of synthetic 'outage' reports designed to trigger algorithmic short-selling and erode public trust in UK telecoms infrastructure during a sensitive regulatory window.

• 
  Andy W (@AndrewW12290183) reported 8 minutes ago

  @virginmedia Well after 30 years that's me left VM. I would advise anyone to check their contracts to make sure you are not getting charged for a package you never signed up for(Like me) Forget complaining and watch out for the trick of you having to apply for a returns package

• 
  Jim_Bo (@burchett84) reported 8 minutes ago

  @virginmedia Hi, can someone please help regarding a bill please

• 
  ♛ 𝔹𝕒𝕒𝕝𝕥 (@DrBaalt) reported 9 minutes ago

  @footballontnt What’s the deal with TNT Sports and Virgin media and the HBO app. Signed up. But the app doesn’t allow access. And for that reason I’ll be gone in 30 days. This time forever. Such a ridiculous solution. Doesn’t work. So it’s gone and so is my business. Forever.

• 
  Juss33 (@Justine_Sains) reported 11 minutes ago

  @virginmedia can you check service in NE28 please and fix times. Internet and television.

• 
  Rich Brady (@RichTigheBrady) reported 14 minutes ago

  @virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!

• 
  Ravinandan Pratap Singh (@RavinandnSingh) reported 15 minutes ago

  @VirginMediaIE @virginmedia Still they have not resolved the issue. They charged over payment for 4 months and refunded only 2 months. Also no compensation for this fault. Is this how you are making money?