Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Ellesmere Port, Widnes, Northwich, Warrington, St Helens, Liverpool, Prescot, Runcorn, Chester, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Birkenhead	TV	15 hours ago
Ellesmere Port	E-mail	18 hours ago
Ellesmere Port	Wi-fi	3 days ago
Widnes	Internet	4 days ago
Northwich	Wi-fi	5 days ago
Warrington	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Sarah Hill (@Its_Sal_Queen) reported 36 seconds ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mrs Smith (@SmithysMaud) reported 2 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Colette Ellison (@colette2511) reported 2 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Jack Kelly (@realjackoh187) reported 4 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Jo3r (@J0er_82) reported 6 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Martin Travis (@lurkinhead) reported 12 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Mick Mc 23 (@Mick_McIver1984) reported 12 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  Emma (@EmmaZhaan64) reported 14 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  James (@jgrailpics) reported 15 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Rob (@Robertlfc_) reported 15 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Tom Rushton (@tomrushton88) reported 23 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  CryptoDan2k (@CryptoDan2k) reported 25 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Elaine Brown (@laineypb2109) reported 27 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Tim Jackson (@TimmyJ1972) reported 32 minutes ago from Liverpool, England

  @virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked

• 
  Mrs Smith (@SmithysMaud) reported 40 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Rob (@Robertlfc_) reported 42 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 44 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Andy McGill (@andrewjmcgill) reported 50 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Lee (@Crosby71) reported 55 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 57 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Debzy G 🦅🐦‍⬛🦉 (@brummiedebz) reported 7 minutes ago

  @virginmedia I mean it seems like quite a few places are having the same issue

• 
  Abbey (@Barbiknow) reported 10 minutes ago

  @virginmedia In the kitchen it’s very bad, bad in the bathroom, worse upstairs and it’s very frustrating. I just upgraded to a faster bandwidth but I haven’t seen a single difference except for that I am paying more money.

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 11 minutes ago

  @virginmedia This isn't working is it. Asking if I'm available 'now' to answer security questions, when I respond yes you didn't get back to me for 3 hours. When, oddly I was no longer available. Very poor.

• 
  Cristoir Toibin (@christobinsings) reported 12 minutes ago

  @virginmedia happily giving new customers FREE #Netflix but happy to lose a customer of 26 years to #Sky because they won't give it to a long-standing customer who has given them thousands of pounds over 26 years. Make it make sense.

• 
  Dr Allyson Edwards 👻 (@AllysonEdwards1) reported 12 minutes ago

  Having consistent problems with my @virginmedia broadband, & have just had the update that they hope to resolve the problem by Tuesday... I work from home, so how will it work to not have access to the internet for the next 2-3 days? I'm having to hotspot my pc.

• 
  Mark Burke (@MSBurkey) reported 13 minutes ago

  @virginmedia do you offer refunds or compensation for drop outs in service? No internet again in Leyland. WFH plans out the window today!

• 
  Robbie 🌷 (@robbieg15_) reported 17 minutes ago

  Down again for the 3rd time in the past week. I curse you, Virgin Media.

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 18 minutes ago

  Looks like Virgin Media/O2 have had a security breach or someone from within the company is selling customer information Just had several attempts to access my O2 account (using address that has only been used/given to O2) & a load of SPAM to same address Roll on November⏳

• 
  Bill Kilvington 💙 FCODP, FRCA (@BillKilvington) reported 19 minutes ago

  @virginmedia What on earth is going on. Intermittent broadband, all WiFi pods disabled and the site says I don't actually have any. Customer support says you're replacing cables in my area, but no planned work showing

• 
  THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported 20 minutes ago

  @sephiroth17181 @virginmedia Had this for a long time in 2 areas - both had street cab within 25m of property. Would constantly lose connection & engineers left me with a box of up & down attenuators to bring signal levels back into sync.