Virgin Media outages and service status in Runcorn, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Runcorn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 7, 1:03 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Runcorn come from postal codes WA7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 2 days ago |
|
Prescot
|
Internet | 5 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
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St Helens
|
TV | 7 days ago |
|
Liverpool
|
Wi-fi | 7 days ago |
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Liverpool
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Mattie Hughes (@hoplessmattie) reported from Runcorn, England@virginmedia TV & internet down in Hallwood Park, Runcorn (WA72GG & WA72FB [at least]). Big Match Tonight @LFC ... Please resolve quickly!!
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Thomas Hall MB Vans (@tommylbf) reported from St Helens, England@virginmedia TV not working at all and WiFi always on and off.
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Dave Carson (@DCBlue11) reported from Liverpool, England@virginmedia An engineer has tested it ,it's fine. my partner has same device as me but has Android 07 not 08 and she has the same problem. It was fine till a couple of months ago. I think your hub is the problem ,waiting for a solution! 😡
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Scott Tipping (@TippingScott) reported from Warrington, England@virginmedia funny how I've got to use my own data to complain about our virgin, the wifi goes down every single day!
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Dave Carson (@DCBlue11) reported from Liverpool, England@virginmedia Yes tried it , no change. As I mentioned in previous posts my partner Lyndsay has the same problem. Still waiting for you to come up with a solution ! Seriously thinking of trying another network now for my broadband. 😡😡
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BIG EARS Mum to George & Daisy (@ljonesljones14) reported from Liverpool, England@virginmedia sick and tired of red button not working, message comes up on screen App temp unavailable try again in a few minutes happening all the time for days on end Virgin going down the pan always something not working & still paying for services we cannot access
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Thomas Hall MB Vans (@tommylbf) reported from St Helens, England@virginmedia not working again!!!!!! Can’t wait to move back to @SkyUK
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Dave Carson (@DCBlue11) reported from Liverpool, England@virginmedia @virginmedia engineer has been out done tests everything fine , except the Wi-Fi cutting out . Which you say is because of Android 08 . My partner has same device as me but has Android 07 and she has the same problem. It was fine till a couple of months ago I think it's your hub
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YODELhell (@YODELhell) reported from Ellesmere Port, England@virginmedia @sharonod1 Clearly they bloody can’t. Stop telling her the same crap.
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liam (@Reidy_25) reported from Prescot, England@virginmedia your internet is terrible and you have the cheek to charge people a small fortune for the use of it
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Madeleine Fletcher (@Maddelan) reported from Seaforth, England@virginmedia No never got to speak to anyone - the message that you were closed only came at the end of all the automated messages!!!!
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Paul Rooke (@thereal_rookie) reported from Prescot, England@virginmedia Rebooted, changed channels, sometimes get a bit of 5ghz, but really not high quality signal, stuttering video playback.
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Neil Atherton™ (@natherton90) reported from Rainhill, England@virginmedia No. Just the Sky Sports SD channels, there picture quality is terrible.
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Dave Carson (@DCBlue11) reported from Liverpool, England@virginmedia Re: Wi-Fi cutting out, exclamation mark .Samsung blame your hub @virginmedia blame Android 8.0.meanwhile my service gets worse with no solution in sight. #frustrated
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Abbi (@AbbieMarieBrid) reported from Seaforth, EnglandAsked her to hold today then put the phone down @virginmedia you need to sort yourself out! I’m using my 3G to send this cause our WiFi is soooooo badddddd!!! #badcustomerservice
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Paul Rooke (@thereal_rookie) reported from Prescot, England@virginmedia It was an account pretending to be yourselves, trying to phish for info. Reported it to Twitter. The account viriginmeida has been suspended. #regards my issue. Your black spot spotter is not great if a black spot is so black that I get no WiFi
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YODELhell (@YODELhell) reported from Ellesmere Port, England@virginmedia @natashaoneill_ We’re getting sick of saying this. It’s NOT the customer’s responsibility to contact YODEL. Virgin hired them. Contract is with Virgin. All YODEL will do is tell the customer to contact Virgin. Stop lying to customers.
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YODELhell (@YODELhell) reported from Ellesmere Port, England@Loddonbrewery @virginmedia That’s because YODEL’s contract is with the sender, Virgin. They’ll tell the customer (you) to contact the sender. Virgin keeps telling customers to contact YODEL. They know that’s wrong, yet keep doing it.
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Abbi (@AbbieMarieBrid) reported from Seaforth, England@virginmedia really disappointed, had a problem with yourselves for months and managers are meant to phone back still not heard anything!! It’s becoming a joke! If my mum stays next to the phone any longer she’ll turn into stone! #badcustomerservice #helpme
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Bailey (@deanb077) reported@virginmedia Yes n I have had three engineers visits in 12 months and a new hub, numerous customer support phone calls also
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Ricky Hoult (@BigRick1992) reported@DayleBarron @virginmedia All companies are a nightmare at the minute to get in touch with just blame reduced staff all the time it’s a joke then when u get through they pass the buck then hang up
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Cahal Bannon (@CahalBannon) reported from Hackney, England@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
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Mark Oliver (@McHilti) reported@virginmedia I won't waste an more of my time on this. I've already sent letters of complaint and heard nothing for a few months then one advising me to contact an external company. All over one single SAE envelope. If I don't receive one by One month from today. the equipment goes out.
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Springer Dee (@SpringerDee) reported@virginmedia It is clearly an outage but this outage happens frequently. Normally when your engineer has been tinkering with the box at the end of our road. As I said, my elderly parents are without the ability to communicate with anyone. What are your plans?
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Karen Hogan- TC (@Karen_atTC) reported@virginmedia how hard is it to cancel your contract!? wasted hours I’ll never get back trying to contact them! #badservice
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Neil Bye (@NeilBye) reported@virginmedia Why not try and fix it. Or do you just like ripping folk off?
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feez🍉 (@Honeybunjabi) reported@virginmedia It keeps cutting out throughout the day, we have turned the router off and on, I have called about wifi issues before so this is an ongoing issue that hasn’t been resolved
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Stewart (@carbonize) reported@virginmedia I want to cancel my account. You tell customers to call but it took my five attempts just to the automated system. I was then on hold for 30 minutes just for it to ring then cut me off.
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feez🍉 (@Honeybunjabi) reported@virginmedia Yes my wifi is extremely bad