Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Birkenhead, Liverpool, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Chester.

City	Problem Type	Report Time
Warrington	Wi-fi	5 hours ago
Warrington	Wi-fi	9 hours ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	2 days ago
Warrington	Wi-fi	2 days ago
Warrington	Wi-fi	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Tim Jackson (@TimmyJ1972) reported 51 seconds ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Tim Jackson (@TimmyJ1972) reported 6 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Emma Latham (@EmsydilemsyL) reported 13 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Christopher Bray (@cbray72) reported 16 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Martin Travis (@lurkinhead) reported 22 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 26 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Carpo (@Carpo_vp) reported 30 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Mrs Smith (@SmithysMaud) reported 36 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 37 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Simon Roberts (@Simonrob1984) reported 38 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Rob (@Robertlfc_) reported 42 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Mrs Smith (@SmithysMaud) reported 48 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Nicola Bates (@Nicolajb87) reported 50 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Maureen StewartJones (@supergran22) reported 50 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  James (@jgrailpics) reported 50 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Mrs Smith (@SmithysMaud) reported 52 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 52 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Colin (@ColinBe76578911) reported 55 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Martin Travis (@lurkinhead) reported 55 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 58 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Meersham (@Schmuley_Schlo) reported 5 minutes ago

  @heid_the_baw_ @virginmedia I chose plusnet because their customer service is good, never had much trouble been with them for years now after switching every couple of years

• 
  johan cruft (@rjbjmb) reported 5 minutes ago

  @virginmedia I don’t have sky sports as part of my package with you but have been able to watch it since Saturday. Is this part of the same issue?

• 
  Melanie💙 (@provensportie) reported 13 minutes ago

  @SammyMcfarlane1 @virginmedia @alexand979677 Exactly incredible frustrating !! What is the point in them saying they will help you !!

• 
  Dave Polayah (@dpolayah) reported 15 minutes ago

  @virginmedia is virgin BB down?

• 
  gusto beats (@gusto_beats) reported 15 minutes ago

  FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck

• 
  Cookie (@chrissincl29564) reported 17 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!

• 
  Tilal Manzoor (@tilalx) reported 18 minutes ago

  Hi @virginmedia, I've been without Internet & Landline services for 5 days, everyday am assured someone is fixing the service. Nobody comes, help desk have no information where the engineer is or why they don't show; Everyday I am told to be patient. Pls remedy this failure

• 
  DJ Dilla (@DJDillaBSR) reported 19 minutes ago

  @virginmedia are there currently problems in the Bristol area?

• 
  Paul Greenwood (@PaulGr1969) reported 19 minutes ago

  @virginmedia i havent reported anything if i lose anything virgin is going to be in trouble

• 
  dawnieC (@CorkinDawn) reported 21 minutes ago

  @virginmedia any other known tv issues in Ss15 area. Can get absolutely nothing other than a black screen