Virgin Media outages and service status in Runcorn, England
Service-wide status: Virgin Media
No problems detected
If you are having issues, please submit a report below.
- Virgin Media generated 1 outage signal in the last 24 hours around Runcorn, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- Latest local activity: Sep 22, 10:33 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (52%)
- Wi-fi (24%)
- E-mail (7%)
- TV (7%)
- Phone (7%)
- Total Blackout (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
Virgin Media signals over the past 24 hours, with local activity from Runcorn, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Runcorn, England and nearby areas
- Service-wide baseline
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Prescot, Chester, Northwich, Winsford, St Helens, Leigh, Birkenhead, Widnes, and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 16 hours ago |
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Internet | 1 day ago |
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TV | 3 days ago |
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Internet | 3 days ago |
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Internet | 6 days ago |
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Internet | 7 days ago |
Nearby cities with recent reports
4 signals in the past 7 days
1 signals in the past 7 days
1 signals in the past 7 days
Community Discussion
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.
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Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
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Ducky 🇺🇦 🎃 👻 (@duckyblog) reported from Tyldesley, England@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
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Bootle Bucks (@BootleFCBucks) reported from Liverpool, England@JamesSymes8 Virgin Media. It keeps going really bad.
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Cambo (@cambo691) reported from Birkenhead, England@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Kevin Saunderson* (@kevsauno) reported from Liverpool, England@virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.
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Capitã Nat (@NatashaVic) reported from Liverpool, England@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Gary Kilroy (@Gary_Kilroy) reported from Liverpool, EnglandHaving the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Christopher Bray (@cbray72) reported from Liverpool, England@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
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Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, EnglandHas virgin media gone down? #virginmedia @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Virgin Media News (@VirginMediaNews) reportedA man in his 40s has died after being struck by his van near Luke’s Bridge in Gortnaleck, Grange, Co Sligo. The collision happened at around 3.55pm yesterday (Saturday). Gardaí said the incident involved “a van and a pedestrian, the owner of the vehicle”. The man was pronounced dead at the scene and Gardai are appealing for witnesses. More on Virgin Media PLAY.
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BB (@TheWazzo) reported@virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.
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Martin Whelan (@mairtinofaolain) reported@PaulOBrienKil @VirginMediaNews @VirginMediaIE Currently swapping to Digiweb for broadband. Customer service seems to be their thing. A sales rep from Eir annoyed me with his pushiness, and Virgin Media ain't that great a price anymore
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Sharon Williams (@SharonWill65057) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV53 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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BEN GOODHIND (@BenGoodhind) reported@virginmedia No virgin services in Thornbury today with phone, tv and broadband all down. 2nd time this week and been down for almost 12 hours. Please explain the issue in bs35
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Jenny Do Nascimento (@jdonascimento) reported@virginmedia I moved house on August 28th and Virgin has been unable to connect my internet service. It's terrible service; I've wasted hours talking to them with no results. #Sutton #England #SOS
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Mountain Walker 🏔 (@percesonator) reported@caz_fizz @MelJanie @virginmedia Virgin media, awful company.
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Wolf Matt (@WolfMatt1987) reportedAfter trying to buy the mosesvhrgovic pvp @virginmedia. ive been told from 3 of your support that the boxing is cancelled tonight due to tge fighters being sick. When questioned about this they said this is the info they were given Wtf is going on
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Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported@virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.
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Sean Austin 316 (@seanaustin1985) reported@Johnty14 @virginmedia I worked for VM as a tech and I wasnt one of them but it was common practice by some rltwchs to feather knock so they could put the job off and blame the customer for not being in..
Recent Virgin Media reports in Runcorn, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Warrington: Wi-fi
- Liverpool: Internet
- Prescot: TV
- Liverpool: Internet
- Liverpool: Internet
- Liverpool: Internet
Virgin Media detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (17 minutes) -
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Detection ended: (1 minutes) -
Detected:
Detection ended: (19 minutes) -
Detected:
Detection ended: (3 minutes) -
Detected:
Detection ended: (4 minutes) -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Virgin Media is not working
For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.
View Virgin Media service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
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