Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, St Helens, Warrington and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
TV | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
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Chris Morris
(@dredzombie) reported
from
Newton-le-Willows, England
@virginmedia what’s up with cable broadband. WiFi totally dropped out, did a reset now its only 41mbs. Can’t even get on your web page to see if you are doing a fix or not
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Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
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liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
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Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
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Linda Statham
(@lindastatham) reported
from
Warrington, England
@virginmedia We would not recommend Virgin Media for any online gamers. Terrible latency issues, games unplayable for weeks. 😫 No support given 🥵
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afc warner colts u15s
(@kevello) reported
from
Liverpool, England
@virginmedia any chance of getting a call to sort internet out been losing signal for weeks now won’t come on 😡
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GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
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𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴
(@JamesMUFCOhMy) reported
from
St Helens, England
Whys virgin media being so bad today
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
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Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
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Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
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soph
(@imsophieeee) reported
from
Birkenhead, England
Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭
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Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
@virginmedia Sadly I’ve been hearing that now for 19 days… when is considered too long? Never mind paltry compensation i think you should be paying us now !
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Suhail Khan
(@SuhailK92753063) reported
@virginmedia inticing new customers with £50 refer a friend rewards but failing to deliver their promise. Do your bit @virginmedia! Horrible customer service. Horrible processes. Called 4 times and no solution.
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mandy
(@mandykins010) reported
@virginmedia internet down again
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Nick Fothergill
(@ukfov) reported
@virginmedia That is part of your retentions team. Either that or you have a much worse security issue and breach as they were able to provide me significant details about my VM account after I kicked off at them asking for my password!
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Just Allan #FBPE #FBCoalition2024 #RejoinEU #Woke
(@01garlicmonster) reported
@virginmedia i understand that the admin passwd changed. that is *not* an issue. whst *is* an isue is that I can not restore my original SSID password, which means *none* of my devices can connect to my network
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Simon Parton
(@SimonParton) reported
@virginmedia set up a new account yesterday and was pleased to see my quick start install pack was supposed to arrive today but it’s now not arriving until 30/12/21. Opted for Virgin for broadband over Xmas, gutted, not a great start as a new customer 😬🙁
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Hannah
(@hlwilf) reported
@virginmedia Iv just been cut off three times trying to cancel my service please can someone contact me?
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Youssef
(@YousLFC) reported
@virginmedia The complaint team has not contacted us and we were told that we could not be transferred to them as appatently they are back office.
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Eilish
(@eilishmcaleer7) reported
@virginmedia spent all morning being passed from pillar to post on your text messaging service & on phone and now one of your advisers have cut me off. I’m simply trying to get information where my package is as I haven’t received it yet
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Johnny Daukes
(@jdaukes) reported
Hi @virginmedia trying to cancel my broadband and *surprise, surprise* it’s proving impossible. Can you tell me how I can quickly cancel my broadband?