Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Warrington |
Internet | |
| St Helens |
Wi-fi | |
| Liverpool |
Phone | |
| St Helens |
TV | |
| Widnes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@Jennorocks @virginmedia On Superhub 3? It was terrible for me, sitting 5ft away from the router connecting to an iPad over 5ghz. Picture breaking up constantly etc.
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
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Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
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JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mickeymarsbar59
(@mickeymarsbar59) reported
@virginmedia Oh ok - will use my mobile data that I pay for to solve your problem. More expense - looking forward to your price increase too!
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Shane O’ Brien
(@ShaneOB26008190) reported
@virginmedia hi - how long should I be waiting to get through to your customer care ?
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Bashir Ahmad
(@Hk06904477) reported
@BorisJohnson @virginmedia @O2 Why the Eu, UK , USA Canada, Germany are silent on the current situation of Afghan refugees,when the Syrian people were in trouble, the whole world helped them. The EU has opened its borders to them, but all its doors are closed to Afghan refugees. Where are the human rights?
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S.
(@SegzSays) reported
@virginmedia The list of issues with @virginmedia should be known as every single time the service goes down it is logged. The yearly price increases do not correlate to the service provided. Wifi has been dipping in and out all weekend and now your service status page isn’t working.
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Career Navigator
(@CareerNavigato5) reported
@BorisJohnson @virginmedia @O2 Don't forget pints of champagne and a weights system that nobody under 50, understands but also that was never not used. Brilliant PM !!!! I'll pay for your first roll of wallpaper, when it comes to decorating your cell.
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Andy Newtown
(@NewtownAndy) reported
@BorisJohnson @virginmedia @O2 Could that be because they are part owned by EU companies? What about all the other network providers, you forgetful man?
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chris devenny
(@dvnufc) reported
@virginmedia I want to check on my bill for start...I was on phone to your colleague telling them my services is nothing short off a disgrace and constantly loosing signal with WiFi...I was advised to try a booster which I was told would be free for 3months..I then received an email regarding
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Matildamog
(@Jc62Matildamog) reported
@BorisJohnson @virginmedia @O2 Here you are again putting a positive spin on a bad situation. What happens when customers switch to these suppliers and next year they decide to start charging, which they invariably will. This just sounds like a savvy move from Virgin and O2 to hoover up more business.
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YouMadeAmericaSaneAgain
(@MakeAmericaWait) reported
@NadineDorries @virginmedia @O2 Oh grow up: you supported taking back control, you got what you wanted now sit down
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richard williams
(@richardw65) reported
@NadineDorries @virginmedia @O2 We left the EU. Why should we be able to cherry pick benefits now we are no longer a member? Surely it's down to your government to bring in legislation on this if you don't want UK customers to experience the full 'benefits' of a free market away from the dead hand of the EU?