Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Bootle, St Helens, Runcorn, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Chester, Prescot, and Leigh.

City	Problem Type	Report Time
Liverpool	TV	5 hours ago
Liverpool	Total Blackout	8 hours ago
Liverpool	TV	3 days ago
Warrington	TV	6 days ago
Bootle	E-mail	7 days ago
Liverpool	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Colin (@ColinBe76578911) reported 2 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Elaine Brown (@laineypb2109) reported 7 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Ray Waring (@RayWaring) reported 9 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 14 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Lee (@Crosby71) reported 20 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Elisabeth Hilton (@elisabethhilto4) reported 24 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Ray Waring (@RayWaring) reported 24 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  DM 🦌 (@DaveMbootlebuck) reported 26 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 26 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Jamie McLoughlin (@jmcloughlin) reported 28 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Colette Ellison (@colette2511) reported 31 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Andrew (@andym1908) reported 38 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 44 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Emma (@EmmaZhaan64) reported 46 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  James (@jgrailpics) reported 47 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 50 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 52 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Ian Hawksey (@ShanklyBob77) reported 54 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Tom Rushton (@tomrushton88) reported 59 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Aitken (@sparky0710) reported 5 minutes ago

  @virginmedia Still no Internet. A full day without Internet and no update as to what is the issue or when likely to be resolved. Definitely be leaving after contract. WFH and this isn't first outage. Never had this with previous provider.

• 
  Paul ▶️ (@customerchamp1) reported 6 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Keith Bridge (@leebridge1) reported 9 minutes ago

  @virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..

• 
  Carl swift (@Darry0012) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_PRO_IPTV16 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Taz (@AppleTerence) reported 10 minutes ago

  @virginmedia ok your Customer service has called 5 times this morning when I answer they hang up what the hell?

• 
  Jason ferguson (@Jasonrfc90) reported 10 minutes ago

  @virginmedia I swear to god if my internet goes down once more today you can shove your bill up your *** service in my area is nothing wrong with it its just the ****** connection from you clowns either sort it out or im gone i dont pay my money for **** that is constantly dropping

• 
  keith addy (@ads913) reported 11 minutes ago

  @virginmedia I understand they're introductory, but the gap is £51/month for the identical package. That's not a normal "new customer discount" that's a loyalty penalty. What can you actually offer me?

• 
  A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported 12 minutes ago

  @virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that it’ll drag to tomorrow. Please can I have an update that isn’t check the checker?

• 
  TWheezy (@TheRealTwheezy) reported 15 minutes ago

  @virginmedia ever since I renewed with you my WiFi gas been absolutely terrible.

• 
  Charlotte 🦄🧚‍♀️ (@char_bone) reported 16 minutes ago

  @DiBrander We left Virgin Media because they were awful at fixing issues. We had a fault go on for over a month but no compensation because you have to have full service loss. It was over £90 a month too.