Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Northwich, Ellesmere Port, Eastham, Warrington, Runcorn, Widnes, Prescot and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Wi-fi | |
| St Helens |
TV | |
| Northwich |
Internet | |
| Liverpool |
Wi-fi | |
| Ellesmere Port |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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Dezza The Grump
(@OneGrumpyMF) reported
from
Birkenhead, England
The @virginmedia referral scheme is terrible been nearly 3 months now and still not received anything. Sent numerous texts with zero replies . Shocking
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Sharon Leonard
(@SharonLLeonard) reported
from
Bryn, England
@santanderuk ✅ make calls to isolated people while @virginmedia ❌ refuse to even speak to customers with poor service #weknowyouhaveaproblemgoodbye #AIBOT
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
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*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@virginmedia I did it says Everything is working fine... tell that to my dismal WiFi signal
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Paul Walsh
(@walshy31) reported
from
Liverpool, England
@virginmedia Sorry back in work today! Would adding boosters help?
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*scousenat🌈
(@scousenat) reported
from
Liverpool, England
@Cragsi_77 @virginmedia getting my notice to leave soon as I can if they can’t sort it tomorrow but im not sticking with this crap till October
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Zoe Wakelam
(@Zoefw) reported
from
Birkenhead, England
@virginmedia no mobile service for 36 hours #StayConnected really?? Spoke with customer services 3 hours ago and still waiting for a call back. Issues in CH63?? Needs sorting please
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia I keep getting told that there are no issues, but when I run the test, this is what I get! The test results were inconclusive We'd be happy to investigate further.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.
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Danny
(@Dan_Jacko_) reported
from
Ellesmere Port, England
@virginmedia absolute discusting customer service and provider 1:45 on the phone and no closer to an answear I want
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Global Travel
(@globaltravel39) reported
from
Garston, England
@virginmedia I've been trying for days to get through to change my package, its impossible as im in a queue then get cut off, but you will except my payment tho won't you 🤬🤬🤬🤬🤬🤬🤬🤬 very poor service.!
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Acko *
(@Acko_79) reported
from
Liverpool, England
@M555Jay @virginmedia Always going off. Sick of it but wouldn’t know where to start. Plus think we tied to a contract. **** knows.
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Honestly becoming fed up with the service provided by @virginmedia — feel like I’m constantly trying to fix things.
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@Cathy_TwoHalves @virginmedia The problems include always being passed onto to yet another unempowered person eg. To get a code turn a bix back on post upgrade (should have happened anyway) took 2 days and several hours waiting to finally get to a tech, problem then fixed in a few mins.
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Jonathan Marshall
(@liverpool_Jon) reported
from
Liverpool, England
@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil JamesNige Evans
(@NeilJamesNige) reported
@jasonparry71 @virginmedia Jase get rid mate they’re awful!
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Peter Hammond
(@peterhammond127) reported
Hi @virginmedia @VirginMedia_TV How do you cancel a Pending Contract that was mis-sold and not wanted?
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Paul Mason
(@masonp69) reported
@virginmedia So engineer came round, apparently found fault outside and said will be back n left.. nothing since.. service from Virgin Media is terrible. Have also contact via WhatsApp but that’s about as much use as a chocolate fireguard Just left in limbo now..
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G
(@gooseyboy123) reported
@virginmedia Not really good enough as that will leave me out of pocket and without broadband unless I go elsewhere. Then you really have lost the opportunity to turn around a complete mess up to retain a customer.
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.
(@33___counting) reported
@virginmedia No never, cancelled before we connected. We didn’t set password, we were promised a callback but no one called. You must have a standard return labels!?
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Boogeymanshere
(@Boogeymans_here) reported
@virginmedia fix your dogshit internet
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AnonyMouse
(@RealAnonyMouseU) reported
@virginmedia why does my phone hang when trying to use apps without WiFi - got a parking fine because I was unable to extend my parking stay because the mipermit app crashed out as there was no WiFi - only 4G. Phone just won’t load despite having mobile data set up.. how
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Jordan Haines
(@jordanairwave) reported
@virginmedia guess what. The broadband is down again. Can I have some money off my bill please?
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Jay Nicholson
(@JayNichols7929) reported
@virginmedia Yea I’ve done all that they don’t say much but it is showing my connection as intermittent tho so not sure what going on I’m sure it just the game being stupid it’s not the first and won’t be the last time lol
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Shaun Jackson
(@jackoncc1701) reported
@virginmedia Sorry, so my fault on the chat 😳🤷🏻…. Tried calling last time….sent me to a chat! Awesome awesome support, where’s the escalation I mentioned. Where’s the complaint that was raised on my behalf? Absolute joke and I’m losing my services in three days. 👏👏👏👏👏👏