Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Runcorn, Warrington, Ellesmere Port, St Helens, Newton-le-Willows, Birkenhead, Widnes, Chester, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	4 hours ago
Liverpool	Internet	10 hours ago
Runcorn	Internet	5 days ago
Warrington	Wi-fi	5 days ago
Ellesmere Port	TV	5 days ago
St Helens	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Anne McCormack (@1AnneMcCormack) reported 5 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Sarah Hill (@Its_Sal_Queen) reported 14 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mrs Smith (@SmithysMaud) reported 14 minutes ago from St Helens, England

  @virginmedia All the while taking my direct debit payments for a service I am not getting

• 
  James (@jgrailpics) reported 25 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Nicola Bates (@Nicolajb87) reported 25 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Martin Travis (@lurkinhead) reported 28 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Mrs Smith (@SmithysMaud) reported 31 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 32 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Alan Dean (@alandean1878) reported 32 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Jack Kelly (@realjackoh187) reported 36 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Mark Langshaw (@MarkLangshaw) reported 37 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 37 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Jack Kelly (@realjackoh187) reported 37 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Mrs Smith (@SmithysMaud) reported 44 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Amanda Ralph (@aralph50) reported 46 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Maureen StewartJones (@supergran22) reported 53 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 55 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Chris Wright (@ChrisWAzure) reported 57 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Mrs Smith (@SmithysMaud) reported 57 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Gary Banks (@GaryBan47314801) reported 1 hour ago from Liverpool, England

  @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  calmdown (@MJNorman5) reported 6 minutes ago

  @gblondon1 @skytv @virginmedia Virgin/Sky. Two sides of the same coin. Be prepared to cancel when negotiating.

• 
  Alex Williams (@alxwms) reported 14 minutes ago

  @virginmedia That just doesn't work. It is hugely painful ringing you up or playing blind darts to see which one of 20 accounts a text relates to. Just change things and start putting a postcode or account number or part account number in your texts

• 
  Jason ferguson (@Jasonrfc90) reported 17 minutes ago

  @gblondon1 @skytv @virginmedia Virgin media dont give a damn about loyalty either

• 
  chesser (@chesserlufc) reported 19 minutes ago

  @gblondon1 @skytv They will but ring you when its too late stuff them I say, I've been with @virginmedia for years now and everytime my contract ends I just ring up and get a decent deal, not as good as a new customer which I have an issue with, but still a good deal!

• 
  Stuart Prior (@StuartJPrior) reported 19 minutes ago

  @virginmedia are you aware of any outages in the WN5 area or with your servers on the blueyonder accounts? My emails went down around 2 hours ago?

• 
  Jason ferguson (@Jasonrfc90) reported 20 minutes ago

  @virginmedia What am i paying u idiots for every single day my internet goes down honestly the worst service provider in the uk i would rather use my giffgaff internet than this **** show of a company

• 
  welshcake74 (@Welshcake74) reported 21 minutes ago

  @virginmedia Yes. It was the bereavement team that have the most awful and length process. So I’m doing it online. But I still had to wait on the phone and have the cancellation of contract spiel even though we aren’t cancelling. Just a poor process and no consideration for the customer

• 
  Mr H (@silestanix) reported 25 minutes ago

  @O2 @virginmedia ... Was here in April, no issues whatsoever ever. My account was under review for suspected fraud, this investigation was closed on Tuesday, it's now Friday and I STILL CANNOT get thru to family back in the UK because you're not allowing me to make calls...!!!

• 
  Arturo lee (@Arturolee28) reported 27 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_PRO_IPTV13 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  duhnah with a gh (@ailleanach) reported 28 minutes ago

  I've been trying to cancel my virgin media wifi for over a month and surely it's illegal at this stage to only be able to cancel something over the phone sweet JESUS