Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Ellesmere Port, Birkenhead, Prescot, Widnes, Northwich, Warrington, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
St Helens	Wi-fi	18 hours ago
Liverpool	Internet	3 days ago
Ellesmere Port	Wi-fi	4 days ago
Birkenhead	Internet	5 days ago
Liverpool	TV	6 days ago
Liverpool	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Jonesy (@RWBJ1997) reported 8 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Jamie McLoughlin (@jmcloughlin) reported 16 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Rob (@Robertlfc_) reported 19 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Mick Mc 23 (@Mick_McIver1984) reported 24 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 25 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Thomas Evans (@92Tevs) reported 26 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Mrs Smith (@SmithysMaud) reported 30 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Matt Attwood (@mattwood1702) reported 36 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Martin Travis (@lurkinhead) reported 42 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Mrs Smith (@SmithysMaud) reported 45 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Elaine Brown (@laineypb2109) reported 48 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Emma (@EmmaZhaan64) reported 49 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Carpo (@Carpo_vp) reported 49 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Glynn Parry (@GlynnParry1974) reported 49 minutes ago from Liverpool, England

  @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 50 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 51 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Nicola Bates (@Nicolajb87) reported 53 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 55 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Simon Roberts (@Simonrob1984) reported 56 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Mrs Smith (@SmithysMaud) reported 58 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 3 minutes ago

  @shenry1972 @virginmedia @skytv Same with me 22 ish years, no call to try keep a customer just threats of charges if I don't post there router

• 
  Mark Oram (@markoram1) reported 5 minutes ago

  @virginmedia inc movies & sport & 1gb broadband all for a lady who has never used either and only sends the odd email . We have just spent another evening waiting another missed call and still no response to an email we sent a couple weeks ago . This is all causing her distress .

• 
  Mark Oram (@markoram1) reported 5 minutes ago

  And goes on more broken promises of a call to resolve , if you have the opportunity leave @virginmedia as soon as you possibly can .

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 8 minutes ago

  So fed with @virginmedia. The sky sports plus system has not been working for over a week and they have done nothing to fix it! Starts playing and then crashes, works on the crappy stream box but the quality is poor, works via the apps and website but not on the normal box!

• 
  rhi (@travichughes) reported 8 minutes ago

  @j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on

• 
  Abedul Hussain 💙 (@sirabbey) reported 10 minutes ago

  @virginmedia how long is this broadband outage in sm1? It’s been ongoing for the whole day

• 
  Amrit Phull (@Amrit_Phull) reported 11 minutes ago

  @virginmedia I have now received three seperate text messages saying the problem has been fixed, when it clearly hasn’t……..I’m still offline. Not only is your service terrible, you add to that deceptive and wrongful communication to your customers. I expect compensation

• 
  roger07 *** (@germann_ro) reported 13 minutes ago

  @virginmedia @bexholloway Hi is there any known issues with sky sports app login ?

• 
  Craig (@SimmO73_) reported 14 minutes ago

  Has anyone got Virgin Media’s TV 360 service. Is it any good, as Virgin keeps pushing me to upgrade for free to this from the V6 boxes I have and I’m not sure. #virginmedia

• 
  ⭐️Jackie⭐️ (@Jakki_113) reported 15 minutes ago

  Is Virgin broadband down in WD3 area please @virginmedia