Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Leigh, Liverpool, Warrington, St Helens, Runcorn, Northwich, Birkenhead, Prescot, Billinge Chapel End, and Chester.

City	Problem Type	Report Time
Runcorn	Internet	2 minutes ago
Leigh	TV	5 minutes ago
Liverpool	TV	6 minutes ago
Warrington	TV	6 minutes ago
Liverpool	TV	14 minutes ago
Liverpool	TV	18 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Mark Langshaw (@MarkLangshaw) reported 6 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 9 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Mrs Smith (@SmithysMaud) reported 12 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Anne McCormack (@1AnneMcCormack) reported 12 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Pauline Hall (@hall291) reported 15 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 17 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Ian Hawksey (@ShanklyBob77) reported 30 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Tim Jackson (@TimmyJ1972) reported 31 minutes ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 36 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Tony (@AckerHeron) reported 36 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Rob (@Robertlfc_) reported 37 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  DM 🦌 (@DaveMbootlebuck) reported 39 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Ndawana Youngson (@NdawanaY) reported 42 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Elisabeth Hilton (@elisabethhilto4) reported 48 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Chris Wright (@ChrisWAzure) reported 50 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

• 
  CryptoDan2k (@CryptoDan2k) reported 50 minutes ago from Roby, England

  @virginmedia Can you cancel my contract?

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 55 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Alan Dean (@alandean1878) reported 1 hour ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Colette Ellison (@colette2511) reported 1 hour ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kieron Franks🎸☘️🕉 (@kieronjfranks) reported 7 minutes ago

  @virginmedia @virginmedia needs to come clean and be very transparent on what appears to be severe and ongoing technical issues across all of its services. But I won’t hold my breath.

• 
  tashmichael (@TheTashmichael) reported 8 minutes ago

  @virginmedia Hurry up and sort out this problem 100 pounds a month for this ****

• 
  Mark Barry www.southwalesmetro.org #cardiffmetro (@swalesmetroprof) reported 12 minutes ago

  @virginmedia @rickh77 Is this happening everywhere...I'm in cf23. It's broken

• 
  motionroy (@motionroy) reported 13 minutes ago

  @virginmedia is @LSquad17045 a verified part of Virgin Media? They are asking for personal data details via DM to resolve your shambles outage today.

• 
  Graham Joyce 🏴󠁧󠁢󠁳󠁣󠁴󠁿🦋 (@g_joyce) reported 15 minutes ago

  @virginmedia @docrussjackson Seems to be nationwide…I have the same issue in Edinburgh

• 
  Adam (@thisjoyfulhavoc) reported 16 minutes ago

  @virginmedia Looks like Sky when it rains. WTF 😭

• 
  FlashBack Football (@FlashBKFootball) reported 18 minutes ago

  @JoyB40 @virginmedia Same issue here Bedford Bedfordshire

• 
  Martin Paul (@martinianpaul) reported 20 minutes ago

  @virginmedia got problems in the EH54 area. Tv picture badly pixelated, Service Status page down and app says try again later!

• 
  Steve🌳🌳🌳 (@Steve5943984294) reported 25 minutes ago

  @virginmedia I’m having a problem logging in to check , is it an area thing ?

• 
  PracticallyPurple (@PractiPurple) reported 26 minutes ago

  @virginmedia But for over an hour your website reported that there were no issues! And then I was told I don't actually have an account at all. Why do I have to go on the Mirror website to find this all out . Bad customer service