Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Widnes, Warrington, Liverpool, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
TV | |
| Widnes |
Wi-fi | |
| Widnes |
Wi-fi | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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James
(@jgrailpics) reported
from
Liverpool, England
Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia If my bill went down with my speed, I wouldn't mind.
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DM 🦌
(@DaveMbootlebuck) reported
from
Litherland, England
@virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.
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Andy McGill
(@andrewjmcgill) reported
from
St Helens, England
@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently
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Gary Banks
(@GaryBan47314801) reported
from
Liverpool, England
@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
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Pauline Hall
(@hall291) reported
from
Halton, England
@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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Laser Lux, Wigan.
(@TheWiganParky) reported
from
Haydock, England
@virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.
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Matt Attwood
(@mattwood1702) reported
from
Liverpool, England
Internet down no good when working home #virginmediadown #virginmedia
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Jonesy
(@RWBJ1997) reported
from
Liverpool, England
@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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Sarah Hill
(@Its_Sal_Queen) reported
from
Liverpool, England
Would love to be able to start work @virginmedia, but the Internet is down.
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Jemima
(@JemimaCamhs) reported
from
Garston, England
@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
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Amanda Ralph
(@aralph50) reported
from
Liverpool, England
Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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Elisabeth Hilton
(@elisabethhilto4) reported
from
Lowton, England
@virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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DM 🦌
(@DaveMbootlebuck) reported
from
Seaforth, England
@virginmedia No. Can’t get through. I’ve just submitted a complaint
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(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ
(@beakybox) reported
from
Litherland, England
@virginmedia broadband being down again, how, why
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Berni Turner 🖤🌹
(@BLTwitchy) reported
from
Liverpool, England
@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Dyne
(@dyne_nick) reported
@virginmedia is there a difference between a subscriber with your customer service and a fish with a bicycle? Both appear mutually exclusive. Your customer service is exclusive. It exclusively serves @virginmedia at the expense of the customers
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Sarah Robinson
(@Sar27Robin) reported
@virginmedia Nope I get 2 options to either enter my account number or landline. No way of getting through to a human! So are you going to help me or am I going to take my business elsewhere
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Clare Old
(@enkeli85) reported
@virginmedia It's wifi, when I check the service status it says no issues but when running a test it has an issue. Neighbours also have issues
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Nick Dyne
(@dyne_nick) reported
@virginmedia How many staff does it take to resolve my problem? Like the French defending Paris, no one knows, it's never been done. Lamentable customer service
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Richard Lawton
(@RMLawton) reported
@virginmedia our broadband has been down for over 2 hours. Reset hub multiple times. M28 area code. Is there a wider outage?
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آغا فہد
(@AghaFahad_) reported
@virginmedia Yes thanks It says there is issue in my area and says will be sorted by 17:35 but I am working from home and this is really frustrating, is there any maintenance working going on ?
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lauren chadwick
(@Llchadderzz) reported
@virginmedia with their bright Virgin Media hi-viz on, maybe you should tell the staff representing your business not to take up the whole pavement whilst bad mounting future customers houses! ST13
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Saiful Ramli
(@saifulfazli) reported
@virginmedia Hi VM. TQ for your msg. The issue has been solved last night. VM will update my payment.
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Angela Quinn
(@AngelaQuinn2) reported
@virginmedia I have completed the complaints form and forwarded it on to the Ombudsman as you closed the complaint without any compensation - shocking!! 10 days of no full service for internet or TV. Taking my business away from you. WORST Customer service ever.
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Kim Leslie
(@WhiteLionKL) reported
@virginmedia logged a complaint on billing nearly 2 weeks ago & still no update. Have chased since to no avail. What do I need to do to get some response? Do I have to take this to the Ombudsman? Please share your view