Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, Warrington, Prescot, Leigh, St Helens, Northwich, Birkenhead, Billinge Chapel End, and Chester.

City	Problem Type	Report Time
Runcorn	TV	14 hours ago
Liverpool	TV	14 hours ago
Liverpool	TV	14 hours ago
Liverpool	TV	15 hours ago
Warrington	TV	15 hours ago
Prescot	TV	15 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Jack Kelly (@realjackoh187) reported 2 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 4 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 5 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Jack Kelly (@realjackoh187) reported 5 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Elisabeth Hilton (@elisabethhilto4) reported 19 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Thomas Evans (@92Tevs) reported 21 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Alan Dean (@alandean1878) reported 24 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Ndawana Youngson (@NdawanaY) reported 26 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Lee (@Crosby71) reported 27 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 30 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Rob (@Robertlfc_) reported 35 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  DM 🦌 (@DaveMbootlebuck) reported 35 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Josh (@Parleyyyyyy) reported 42 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Andy McKeown (@AndyMcK1982) reported 43 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 45 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Mrs Smith (@SmithysMaud) reported 46 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Sarah Hill (@Its_Sal_Queen) reported 46 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 52 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Emma Latham (@EmsydilemsyL) reported 54 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Andy McKeown (@AndyMcK1982) reported 59 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martyn D (@MartynDunnett) reported 4 minutes ago

  @virginmedia I hope that includes fixing BBC 1 as it's being playing up with this issue. (blank screen)

• 
  Nigel Baker (@NigelBak3r) reported 7 minutes ago

  @virginmedia Same old lines that you trot out. What I want to know is when you are going to provide the service that I am paying you for. This issue has been ongoing for over 2 hours.

• 
  Ahmed Mohamed (@Medzy1506) reported 11 minutes ago

  @virginmedia Looks like my TV is back but now my Internet has issues 🙄

• 
  Shorty (@ClassicSoulDJ) reported 16 minutes ago

  @virginmedia Put the phone down after one hour on hold - why is @virginmedia not brought to account in their terrible customer services and they still put pricing up - to pay for what - it’s certainly not investing in CS

• 
  Philip Howard (@PhilipH23624642) reported 17 minutes ago

  @Nasher6328 @virginmedia Thanks for the info. Unfortunately I went out as soon as the problem started , thinking that my tv was bust,I bought a new tv costing £239

• 
  Carl Cavell (@Blue_Cav) reported 19 minutes ago

  @virginmedia Been a while now, to get compensation for lack of service you need to inform you. Yet ironically the website doesn't recognise customer accounts. Might tell Alainis Morrisette now.

• 
  💜🐝 (@cmairsy) reported 19 minutes ago

  10+ years as @virginmedia customer and bill increase of £100 a month!! Live webchat initiated and absolutely not bothered so cancellation in progress!! Anyone know any good broadband/TV suppliers?

• 
  Charity Sherratt (@chazsherratt) reported 21 minutes ago

  @virginmedia can someone advise if the customer service phone line is down. It is saying it is out of service. Multiple phone calls to sort my account. Not impressed or happy. Wish I moved to @skytv now

• 
  Gem (@Gemnffc) reported 23 minutes ago

  @virginmedia Is they an estimated time? My Nan’s kicking off she can only get bbc1 and said it’s crap 🥴

• 
  UtdNath. 🥷 (@UtdNath_) reported 23 minutes ago

  @5IMON_ @virginmedia Nationwide mate, my Virgin TV is down also. Internet working fine just TV.