Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Birkenhead, Ellesmere Port, Widnes, Northwich, Warrington, St Helens, Runcorn, Chester, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Liverpool	Total Blackout	20 hours ago
Prescot	Internet	4 days ago
Birkenhead	TV	5 days ago
Ellesmere Port	E-mail	5 days ago
Ellesmere Port	Wi-fi	8 days ago
Widnes	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 7 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Jack Kelly (@realjackoh187) reported 9 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Anne McCormack (@1AnneMcCormack) reported 14 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Ndawana Youngson (@NdawanaY) reported 21 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 25 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Colette Ellison (@colette2511) reported 25 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Mrs Smith (@SmithysMaud) reported 27 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Tom Rushton (@tomrushton88) reported 29 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 30 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Andy McKeown (@AndyMcK1982) reported 30 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  phil61efc (@MirLADas) reported 30 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Jamie McLoughlin (@jmcloughlin) reported 32 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Andy McGill (@andrewjmcgill) reported 35 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Jack Kelly (@realjackoh187) reported 40 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Tom Rushton (@tomrushton88) reported 41 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Sarah Hill (@Its_Sal_Queen) reported 41 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 52 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Emma Latham (@EmsydilemsyL) reported 56 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  DM 🦌 (@DaveMbootlebuck) reported 59 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Denise Swif5 (@DeniseSwif5) reported 2 minutes ago

  Virgin media Day 17 no service, gor a text today saying the external works will be in contact within the 14 days #absolute joke

• 
  Tom Poole 🇬🇧✳️ (@TheRealTomPoole) reported 8 minutes ago

  @virginmedia - we're trying to cancel your services since the bill has gone up over £80pm. How do I do this, we need to speak to someone in cancellations but I can only get through to sales?

• 
  Dan Worley (@worleyyy) reported 12 minutes ago

  @Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.

• 
  Kat Jackson (@KatReynolds5) reported 12 minutes ago

  @virginmedia internet out again. This is the 5th week now for UB10 area. Still saying fix date of 17th July when it’s the 21st today. Any update please?!!?

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @virginmedia You don't need a contact number you can clearly see my name my postcode is Nosey number 4koff and yes I WAS the account holder 9:23 AM 9:23 AM What I posted on x was A LEGAL NOTICE because you constantly marked my credit file after 30+ years as a customer, I gave you 30 days notice and you billed me for 2 months, also you conned me into believing I got a cheaper tariff if I took out an o2 simcard, then you told me o2 was nothing to do with you and I would have to contact o2, since the day the contract was taken out I HAVE NEVER used the simcard an I'm in the process of issuing a claim against virgin media to recover all the money taken from my account from o2 I have emailed the ombudsman over this. 9:31 AM 9:31 AM Oh how nice as I'm talking to you I get a threatening text you will apply charges if I don't return your crap as per terms and conditions, how about I charge you £7.50 per week for the space you rented from me ?, this conversation will be posted in its entirety

• 
  Berk (@trapdoor456) reported 14 minutes ago

  @ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...

• 
  jpk (@jpk44092120) reported 14 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I’ve just left them for exactly the same reason. My contract had ended and they upped my package by £79 and said they couldn’t do it cheaper but new customers were the same price as my old one. No loyalty to a long standing customer

• 
  RK8 (@Rahul_Kotecha) reported 15 minutes ago

  @virginmedia on chat with you for nearly two hours and have still not got seen what your "best price" is. Shocking customer service

• 
  TheWho87 (@TheWho87) reported 16 minutes ago

  @virginmedia Why? The fact that the internet was working with a VPN meant it wasn't an issue on my end, it was an issue on your end, plus it's working now, so you seem to have fixed the issue already.

• 
  Alan Roberts (@AlanRob68902430) reported 17 minutes ago

  Anyone know who telecoms ombudsman is to deal with a complaint over @virginmedia and @O2 practises