Virgin Media outages and service status in Runcorn, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Runcorn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 7, 1:03 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Runcorn come from postal codes WA7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 2 days ago |
|
Prescot
|
Internet | 5 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
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St Helens
|
TV | 7 days ago |
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Liverpool
|
Wi-fi | 7 days ago |
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Liverpool
|
Internet | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Yesterday 3 new boxes installed after weeks of problems. Just turned on tv..no signal. Tried another, same. Phoned & told wait times r long. Advised go on line & try to sort it. I am not a feckin tv engineer but a paying customer who is thinking of going back to Sky.
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I can't get Amazon Prime on 3 TVs now. There's a problem I can't solve. I need an engineer. Going to phone again.
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Marcas Seán Pádraic Ó Donnċú (@MJPArmario) reported from St Helens, England@virginmedia worse customer service I’ve ever experienced . Write to me and give me a number to contact and here I am on hold for 15 minutes . No messaging , no digital or chat options to resolve . Need someone who knows we’re in 21st century looking at your service model .
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Jane Vickers (@waveyjane) reported from Birkenhead, England@virginmedia your customer service use to be the best hence I’ve stayed for 25 years. Today I have been queued for over 3 hours talking to a BOT. Shocking service.
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I have 3 tv sets showing No SiGNAl. Absolutely fed up now. 3 new boxes Monday & problems with sets since. Now none is working. 😠😡
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Darren (@DarrenMoggie66) reported from Warrington, England@virginmedia why do ask customers to pay for gadget rescue ,they’re clueless five days running now I’ve had to contact them about the same issue ,after each day them saying the problem is resolved
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Maureen StewartJones (@supergran22) reported from Eccleston, EnglandProblem with @virginmedia in my area. Unable to watch @jamie_murray & @BrunoSoares82 To say I'm miffed is an understatement. 😠😠
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Maureen StewartJones (@supergran22) reported from Eccleston, England@Lizzim18 @virginmedia Poor service. It's annoying isn't it?
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AME (@AMEB62) reported from St Helens, England@virginmedia complaint about customer service and nuisance calls being received with no one on the line. Told I had been emailed to follow up complaint but no emails received. Appalling customer service #poorservice
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia One tv is now working. The other 2 still saying No Signal. I haven't touched sets since engineer was here on Monday. Just used remote controls which I find inefficient.
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Engineer just left. Has sorted the problems with all 3 sets. Very considerate explaining everything to me.
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gary eaves (@garye1969) reported from Bryn, England@mikelavelle93 @virginmedia If it is ask them to upgrade you because of how crap it is. It should be free.
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that
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Stephen Smith M.D (Manic Depressive) (@claimsseven) reported from Seaforth, EnglandThanks @virginmedia for a wasted 5 minutes with one of your ops tonight, trying to flog me your 360 service which I didn't need or want. Can you just get your ops to cut straight to chase in future, instead of me telling them that I'm not interested 5 times!
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Chris molyneux (@MOL_FSG) reported from Warrington, England@CISASUK yet again you have closed my case without adjudication being completed??? I am starting to think you play a part WITH Virgin media now Extremely poor
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Stephen Joyce (@SteJoycey10) reported from Haydock, England@virginmedia Yeh if I want to sit in a queue for hours then get through to someone with no really English language skills! Virgin great when it works and awful if you ever have a problem ! Why don’t you call me?
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Stephen Joyce (@SteJoycey10) reported from Haydock, England@virginmedia paid £27 and the fight is ******* freezing wtf
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Long conversation. There is definitely a problem which is not good as engineer was here Monday. Booked another visit for Friday evening. So no tv for me until Friday. Can't get Prime or Netflix. This is not satisfactory is it? I live alone, so I'm very angry.
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IDIC (@CharlieIDIC) reported from Kirkby, England@virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Big Al (@ak47f) reported@virginmedia @SpotifyUK Help me
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A (@Allzo7) reported@virginmedia Seems to have resolved itself - not sure what happened but glad it's working again! Very rarely ever have any connection problems so I am relieved! :)
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♥ Andrea Jayne ♥ (@Souvenir_AJ) reported@virginmedia @EmmaBabeyy93 I'm having the same problem. Error code C218. It won't even let me click on all apps or favourite apps. I've rebooted everything but nothing made any difference.
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Caroline Ronsley 💙 (@CarolineRonsley) reported@virginmedia Hi I have phoned back and another lady is going to try and help again ! Shouldn’t be so difficult to get internet connection
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Dave Long (@DaveLong79) reported@virginmedia it appears from your website that there are on demand/internet connection problems in M34 area. Do you know when this likely to be resolved? Thanks.
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Paul Lloyd (@Lloydy_2020) reported@virginmedia had to cancel direct debit today thats due fri, as we are changing bank accounts. I have though sent over payment via internet banking. Will this still go through? Used all the correct details / ref numbers etc
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Paul Bry (@littledinner66) reported@virginmedia No,they already knew everything..acc.no..home phone no..mob.no..and email address...Nationwide have shut all my acc.details down and cancelled my card.😡😡😡
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Monique Lewis (@MoniqueLewis) reported@virginmedia Please help me resolve
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Steluc Brooks 🏴#FBPE 🇪🇺🌹 (@StelucBrooks) reported@virginmedia Hi there, Any reason for the fact that my streaming services and network availability is poor? #virginmedia
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Sikander Khan (@Khas207) reported@virginmedia poor service