Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Runcorn, Warrington, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Chester, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	21 hours ago
Liverpool	TV	3 days ago
St Helens	Internet	4 days ago
Liverpool	Internet	4 days ago
Liverpool	Internet	5 days ago
Liverpool	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Maureen StewartJones (@supergran22) reported 3 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Mrs Smith (@SmithysMaud) reported 6 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Alan Dean (@alandean1878) reported 11 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Cambo (@cambo691) reported 15 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Bootle Bucks (@BootleFCBucks) reported 16 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Mrs Smith (@SmithysMaud) reported 23 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Maureen StewartJones (@supergran22) reported 25 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 28 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Jack Kelly (@realjackoh187) reported 35 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 39 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 41 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 43 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Ian Hawksey (@ShanklyBob77) reported 44 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Mrs Smith (@SmithysMaud) reported 44 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Rob (@Robertlfc_) reported 47 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Elisabeth Hilton (@elisabethhilto4) reported 47 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 50 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Mrs Smith (@SmithysMaud) reported 51 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Jack Kelly (@realjackoh187) reported 58 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 58 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported 6 minutes ago

  @virginmedia hope your refunding everyone for this **** service?

• 
  South Coast Commuter (@CS_Hants) reported 7 minutes ago

  So then @virginmedia, having escaped your contract after 18 months of poor service when will someone come to my house to remove the large ugly brown box that was fixed to my outside wall (bearing in mind it was installed without a booking or any notice at the contract start)?

• 
  Julian (@Dadcrusher) reported 9 minutes ago

  @virginmedia Customer service with Virgin is again a nightmare. Started an online conversation at 10am and haven’t from Mahir in over 30 minutes.Obviously they feel that my time doesn’t matter as much as theirs.

• 
  South Coast Commuter (@CS_Hants) reported 10 minutes ago

  @virginmedia May I remove it then? It’s ugly, VM never mentioned I would need it when you sold me the service and you didn’t get my permission to stick it on my house! Will happily send it back to you! Have no intention of ever using @virginmedia ever again!

• 
  Debbie Rowe (@debbierowe1) reported 10 minutes ago

  @virginmedia Updates please? Still not working? Not been able to watch majority of this event at all! Very unhappy with service!

• 
  Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported 13 minutes ago

  @O2 @davehpayne Every time I lTRY log in to my @O2 app, I continually have to sign in through Virgin media which sends email to click link, then repeatedly sends me back to send another email to my account again and so on and on, I don't even have a virgin media account. It's a nightmare.

• 
  Teds (@Tedtalks13) reported 19 minutes ago

  @virginmedia whe. You send me hello letters on divert over the house fraud of him, could you put the two effing letters before the reference customer number as per the voice mail. Instead of the civil recovery cover up fraud of that crm sales having a bastard pull empty my injunction file in court I want him arrested not him bullshitting about being affected by the maths of my physics he’s a lying done it before to people to steal bits to go back into IBM… well known for it hides in a box in box in box and moves money away from uk

• 
  tom (@tomcity1) reported 19 minutes ago

  @virginmedia the broadband is worst on a Sunday I’ve noticed ,I’m working in the week

• 
  Dr Amir Hamid (@DrAmirHamid) reported 20 minutes ago

  @virginmedia No it hasn't and its really poor

• 
  Robbie Humphries (@RobbieH1972) reported 21 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll