Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, Warrington, Runcorn, Widnes, Prescot, St Helens and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
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Nic Tabern
(@NicOneFile) reported
from
Rainford, England
@virginmedia what a poor service, working from home, connectivity awful, speed test okay, so you can’t helps me any further, Whow Whow Whow! New provider being researched - any recommendations please 😱
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Jonathan Marshall
(@liverpool_Jon) reported
from
Liverpool, England
@virginmedia broadband hub has rebooted 6 times now. Is there a major outage in Liverpool
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JC🔴⭐⭐⭐⭐⭐⭐
(@JoeyCaldwell) reported
from
Roby, England
@virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service
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Mersey SEO
(@MerseySEO) reported
from
Seaforth, England
@virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
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Anthony ajones
(@Anthony1981Feb) reported
from
Birkenhead, England
@virginmedia Still running slow. Averaging around 9-10mbps
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Zoey
(@zozzaballs) reported
from
Birkenhead, England
@virginmedia @richardbranson sort your signal out! Load of bollocks!! Can’t watch a programme with it going off
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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gleeson
(@johngleo) reported
from
Liverpool, England
@virginmedia is there an internet problem in the Norris green area
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YODELhell
(@YODELhell) reported
from
Ellesmere Port, England
@Logical1966 @virginmedia Neither Virgin nor YODEL gives a flying f*ck about the customer - and that’s the truth of it.
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Dude Abides ✊🏽🇵🇸✊🏽
(@Wally_Bazoum) reported
@virginmedia As soon as my current contract is finished I'm off, after nearly 4 decades of loyalty as a customer to Telewest Eurobell VM and all its other names, I've had enough and I'll never return either
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Matt FarringtonSmith
(@helloMFS) reported
@JBT0108 And it's down in CR8. But @virginmedia your checker is not reporting that to be the case 🥴
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Jonno
(@J_to_the_Little) reported
@virginmedia I have no Internet again. Used your Service Link, but I have no Internet to check it with. Please check it - CR0 0EY. Forth time within a week now. Please advise how I raise an official complaint.
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Gary Hosking
(@thebobhosking) reported
@allunbobroberts @virginmedia Their customer service is absolutely disgraceful mate I know exactly how you feel as I have had to deal with the imbeciles myself
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Neville
(@catherinebuca) reported
Another warm day, another @virginmedia broadband outage.
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Chris Lane
(@ChrisLa74965218) reported
@virginmedia Based on the customer service we have received they can only exceed my expectations. In fact @skytv and @bt_uk couldn't have been more helpful, informative and friendly. Thank you for your time
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HyperAssassin
(@HyperAssassinUK) reported
@virginmedia hello I'm trying to upgrade my broadband package on your website as I'm out of contract but it keeps saying bad getaway, also my broadband keeps dropping in and out can you please help?
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The Dude Abides ✊🏽🇵🇸✊🏽
(@Wally_Bazoum) reported
@virginmedia I have asked all of your staff that call me to put a note on my account to stop calling me, I explained to the person that called yesterday that I have your number & if I want something, I'll call you VM telemarketing & customer service never listen they just talk over you, rude
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Dawn
(@DawnSunrise1) reported
@chris_greenf @virginmedia Thanks Chris. They are awful and it's almost down to luck as to who you speak to. I came down on them like a ton of bricks, after 45 mins on hold. Nobody messes with me! I got a result, so quite relieved but hugely stressed!
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💙Catherine A Higgins (Kamara-Taylor)
(@JustMeBeingMe4) reported
@virginmedia I am no longer a customer... It was horrendous, I am livid.