Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, St Helens, Liverpool, Runcorn, Chester, Warrington, Bootle, Ellesmere Port, Newton-le-Willows, Widnes, Prescot, and Leigh.

City	Problem Type	Report Time
Birkenhead	Total Blackout	11 hours ago
St Helens	Internet	18 hours ago
Liverpool	Wi-fi	1 day ago
Runcorn	TV	2 days ago
Chester	Internet	2 days ago
Liverpool	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Ray Waring (@RayWaring) reported 24 seconds ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Rob (@Robertlfc_) reported 2 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Chris Wright (@ChrisWAzure) reported 2 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  Mrs Smith (@SmithysMaud) reported 2 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Anne McCormack (@1AnneMcCormack) reported 6 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  James (@jgrailpics) reported 12 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  hazzalad (@lfc_shirts) reported 19 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  Andy McGill (@andrewjmcgill) reported 28 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Tim Jackson (@TimmyJ1972) reported 28 minutes ago from Liverpool, England

  @virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 32 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 35 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Mrs Smith (@SmithysMaud) reported 37 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Lee (@Crosby71) reported 38 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Colette Ellison (@colette2511) reported 39 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Amanda Ralph (@aralph50) reported 39 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Nicola Bates (@Nicolajb87) reported 54 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 58 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Colin (@ColinBe76578911) reported 58 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Jamie McLoughlin (@jmcloughlin) reported 60 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Sarah Hill (@Its_Sal_Queen) reported 60 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne (@lynne_thomson2) reported 2 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  Kate (@oftenFrazzled) reported 5 minutes ago

  @O2 signed up 2yr sim only Fri 12/06. received msg "my new number active" but I put in a pac code to keep my old number AND the new SIM hasn't arrived yet. Also I keep getting booted out the login page now of my virgin media account. Not impressed at all. Considering cancelling

• 
  Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported 5 minutes ago

  Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 6 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  Philip Griffin (@PhilipGrif54755) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Richard M 🇺🇦 (@Days_Are_Gone) reported 16 minutes ago

  Who's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s

• 
  Eugene Reid (@eugenereid) reported 16 minutes ago

  @virginmedia why can’t we get access to my mobile phone account???? Absolutely terrible service!

• 
  MR COOL (@Lifeline04India) reported 16 minutes ago

  @virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently

• 
  GeekyHairyBestia (@GeekyHairy) reported 16 minutes ago

  @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

• 
  Nicholas (@Nichola09215766) reported 16 minutes ago

  @virginmedia Are you able to contact the staff that used to work on them because I have a long running complaint and despite forum staff having access to info nobody at 150 can help and apparently the ONLY time my problem got identified and fixed nobody can find except for forum staff.