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Virgin Media

Virgin Media outages and service status in Runcorn, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Runcorn, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 23, 9:55 PM GMT+1.
  • 57% Internet (57%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

The latest reports from users having issues in Runcorn come from postal codes WA7 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Prescot, Birkenhead, Ellesmere Port, Widnes, Northwich, Warrington, Runcorn, Chester, Bootle, and Newton-le-Willows.

CityProblem TypeReport Time
St Helens Internet 22 hours ago
Liverpool Total Blackout 2 days ago
Prescot Internet 5 days ago
Birkenhead TV 6 days ago
Ellesmere Port E-mail 6 days ago
Ellesmere Port Wi-fi 9 days ago

Nearby cities with recent reports

St Helens

1 recent signals

22 hours ago
Liverpool

1 recent signals

2 days ago
Prescot

1 recent signals

5 days ago
Birkenhead

1 recent signals

6 days ago
Ellesmere Port

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • Crosby71
    Lee (@Crosby71) reported from Seaforth, England

    @_Ludachris @virginmedia Not any more, got **** of them ages ago

  • DaveMbootlebuck
    DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England

    @virginmedia No. Can’t get through. I’ve just submitted a complaint

  • supergran22
    Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

  • mattwood1702
    Matt Attwood (@mattwood1702) reported from Liverpool, England

    Internet down no good when working home #virginmediadown #virginmedia

  • tomrushton88
    Tom Rushton (@tomrushton88) reported from Haydock, England

    @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

  • cambo691
    Cambo (@cambo691) reported from Birkenhead, England

    @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

  • AndyMcK1982
    Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

  • Simonrob1984
    Simon Roberts (@Simonrob1984) reported from Saughall, England

    @virginmedia why is the service down in Chester area? #virginmediadown

  • ZachcloseYT
    zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported from St Helens, England

    @virginmedia your Internet sucks

  • laineypb2109
    Elaine Brown (@laineypb2109) reported from Birkenhead, England

    @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

  • EmsydilemsyL
    Emma Latham (@EmsydilemsyL) reported from Liverpool, England

    @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

  • ShanklyBob77
    Ian Hawksey (@ShanklyBob77) reported from Aintree Village, England

    Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Garston, England

    @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

  • colette2511
    Colette Ellison (@colette2511) reported from Warrington, England

    @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

  • EmmaZhaan64
    Emma (@EmmaZhaan64) reported from Roby, England

    @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

  • elisabethhilto4
    Elisabeth Hilton (@elisabethhilto4) reported from Lowton, England

    @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

  • Nicolajb87
    Nicola Bates (@Nicolajb87) reported from Liverpool, England

    @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • lurkinhead
    Martin Travis (@lurkinhead) reported from Birkenhead, England

    @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • boconnorchest
    Dr Brian O'Connor (@boconnorchest) reported

    @Rugby_Scoop @virginmedia I can understand ungracious losers, but being ungracious winners is bizarre. I was beginning to like NZ rugby; now we are back to the one-eyed arrogance of the spear-tackle era. Colin Meads & Ken Catchpole incident will forever be a stain on Kiwi rugby. SA v NZ, who to support?

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    The European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY

  • Urban__Groove
    Urban Groove (@Urban__Groove) reported

    Next time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia

  • 0nlytwogenders
    only2genders (@0nlytwogenders) reported

    @Ofcom can you please investigate @virginmedia I inquired about their service and then declined, since they’ve called me twelve times in two days, I have now had to block their number @richardbranson

  • RayGoose237513
    Centre Right (@RayGoose237513) reported

    @Szlater2 This happens with loads companies I.e AA- Virgin Media-Pet Insurance companies being a loyal customer is not worth it like youst to be they rely on people just renewing rather than shop around

  • Merse2506
    John Mercer (@Merse2506) reported

    Live sport bet you bottom dollar Virgin Media box is buffering. What a load of bollocks VM really is. Quick to take your money but **** service @virginmedia

  • imfleebee
    Fleebee (@imfleebee) reported

    @lou_xen @Jaym7t5 @virginmedia Been down for me since yesterday

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    A man is in a serious but stable condition in hospital following a shooting incident in Limerick. The incident happened at a residence on Hyde Avenue in Ballinacurra Weston at around 4.30pm yesterday. A man in his 60s was taken to University Hospital Limerick to be treated for serious injuries. Gardaí are appealing for witnesses and say investigations are ongoing. 📺 More on Virgin Media PLAY

  • o00525600
    NEVER give up. (@o00525600) reported

    @TheMandyGall @ElectricIreland virgin media has threatened me with collecting heavies if I don't pay for service I never got I tried and tried to tell them I was moving but couldn't get to talk to anyone eventually in March I did but they didn't want to know my bill then was 37 e,now it's 157 e on and on on on

  • rafrafUk
    Joe Mama (@rafrafUk) reported

    Wow. I thought @virginmedia was bad but @skytv makes them look gooooood!