Virgin Media outages and service status in Runcorn, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Runcorn, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 24, 4:57 PM GMT+1.
- Internet (52%)
- TV (18%)
- Wi-fi (15%)
- Total Blackout (9%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Runcorn come from postal codes WA7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Bootle, St Helens, Runcorn, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Chester, Prescot, and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
TV | 11 hours ago |
|
Liverpool
|
Total Blackout | 14 hours ago |
|
Liverpool
|
TV | 4 days ago |
|
Warrington
|
TV | 6 days ago |
|
Bootle
|
7 days ago | |
|
Liverpool
|
Internet | 9 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Alan Dean (@alandean1878) reported from Roby, England@virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!
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Martin Travis (@lurkinhead) reported from Birkenhead, England@BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid
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Tom Rushton (@tomrushton88) reported from Haydock, England@virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.
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Mark Langshaw (@MarkLangshaw) reported from Liverpool, England@virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.
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Lee (@Crosby71) reported from Seaforth, England@_Ludachris @virginmedia Not any more, got **** of them ages ago
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Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?
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Andy McGill (@andrewjmcgill) reported from St Helens, England@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
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Bootle Bucks (@BootleFCBucks) reported from Liverpool, England@JamesSymes8 Virgin Media. It keeps going really bad.
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Pauline Hall (@hall291) reported from Halton, England@virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Tim Jackson (@TimmyJ1972) reported from Liverpool, England@virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked
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John Kelly (@John_Kelly17) reported from St Helens, England@CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
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Colette Ellison (@colette2511) reported from Warrington, England@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
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Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported from Eccleston, EnglandVirgin media customer service 🥴😭🤯
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Urban Groove (@Urban__Groove) reported@virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡
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Frazzz (@FrazzzYT) reported@virginmedia Consistently says "intermittent signal in your area" This has literally been going on for around a week now. And seems to coicide when there is a little tiny bit or rain...
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Louise Ford (@pixiepoppett) reported@virginmedia my internet a d tv are down can u tell me how long this will be
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Yasmin alibhai-brown (@y_alibhai) reported@virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.
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Richard M 🇺🇦 (@Days_Are_Gone) reportedWho's providing their interplanetary communications if she needs to try again next year? Even Virgin Media aren't that bad. #Sams80s
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Jackson (@shadd4p) reported@Kirsty_x85 @virginmedia it's just a leaflet you retard.
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S.U (@SU__Crypto) reported@HayekAndChips @virginmedia @MartinSLewis Can never sign in also to Virgin. Absolute BS. Same ordeal I had. £70 package, contract finished, £230 it went to. Cancelled. Then got it for £72.
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Lord Fauntleroy MP KC (@FauntleroyMp) reported@Mickskinz @DavidPNoble63 They will enforce it with isp's quite easily. Just fine virgin media if they fail to act on frequent ip address switching
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aldo (@ukaldo2) reported@virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!
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MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently