Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Ellesmere Port, Birkenhead, Prescot, Widnes, Northwich, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
Warrington	Internet	1 day ago
St Helens	Wi-fi	2 days ago
Liverpool	Internet	4 days ago
Ellesmere Port	Wi-fi	6 days ago
Birkenhead	Internet	6 days ago
Liverpool	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  DM 🦌 (@DaveMbootlebuck) reported 6 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 9 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Tim Jackson (@TimmyJ1972) reported 13 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Mrs Smith (@SmithysMaud) reported 15 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Martin Travis (@lurkinhead) reported 22 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  Ray Waring (@RayWaring) reported 22 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 24 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  John Kelly (@John_Kelly17) reported 24 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Jamie McLoughlin (@jmcloughlin) reported 29 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 33 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Thomas Evans (@92Tevs) reported 34 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Rob (@Robertlfc_) reported 35 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Tom Rushton (@tomrushton88) reported 39 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Alan Dean (@alandean1878) reported 39 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 43 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Jonesy (@RWBJ1997) reported 44 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Nicola Bates (@Nicolajb87) reported 45 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Andy McGill (@andrewjmcgill) reported 50 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Mrs Smith (@SmithysMaud) reported 53 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Christopher Bray (@cbray72) reported 53 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare B (@Gagabids) reported 6 minutes ago

  We've had no Prime for 3 days, what is the issue? @virginmedia

• 
  Andrew Parmenter (@AndyP1982) reported 7 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  Pari Passu Newsletter (@PariPassu_Rx) reported 14 minutes ago

  Telefónica and Liberty Global are looking at ways to bring down the £22bn debt pile at Virgin Media O2, their UK joint venture, after a sharp sell-off in the company's bonds. A roughly $925mn unsecured note fell to as low as 57 cents on the dollar this week, down from about 78 at the start of July, and even the senior secured paper slipped. The measures under discussion include cutting the expected £200mn dividend, pulling back capex, and reducing headcount.

• 
  Mr B Sickbeard. Bob to his mates (@b_sickbeard) reported 15 minutes ago

  @virginmedia why can’t I find the link to help me change my account email address? Every time I click to login, it reverts me back to the login page. Really ****** UX.

• 
  life on dialysis (@asanchadev) reported 16 minutes ago

  @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

• 
  Bo Duddley (@VallaNils13872) reported 18 minutes ago

  @virginmedia I’m in the unenviable position of having my broadband with virgin and my mobile with O2 I currently have internet cutting out constantly and a phone that can’t get a signal in the backwaters of Cambridge and I pay for this awful service

• 
  Jayneadele (@Jayanic) reported 20 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  Seamus Dunne (@SeamusD65451160) reported 26 minutes ago

  @TheMandyGall @virginmedia @rte Amazing R.T.E never stopped cool hand Luke O Neill from appearing.\I wonder why ?

• 
  JayBee (@JayBee58963922) reported 26 minutes ago

  Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.

• 
  Chris Davis (@cdavo25) reported 28 minutes ago

  @virginmedia WORST Internet Provider iv ever had! Internet breaks takes nearly 2 weeks to fix it and within a week it broke again! And all you get back from customer care is no understanding and promises it will be fixed soon! Absolute joke of a company L