Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Birkenhead, Warrington, Runcorn, Liverpool, St Helens, Prescot, Leigh, Northwich, and Billinge Chapel End.

City	Problem Type	Report Time
Ellesmere Port	Internet	4 hours ago
Birkenhead	Internet	4 hours ago
Warrington	Total Blackout	4 hours ago
Runcorn	Internet	4 hours ago
Liverpool	Internet	2 days ago
St Helens	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 3 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Mrs Smith (@SmithysMaud) reported 5 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  phil61efc (@MirLADas) reported 5 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Jack Kelly (@realjackoh187) reported 8 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Alan Dean (@alandean1878) reported 10 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Thomas Evans (@92Tevs) reported 13 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Mrs Smith (@SmithysMaud) reported 14 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Chris Wright (@ChrisWAzure) reported 15 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  Tim Jackson (@TimmyJ1972) reported 19 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Ian Hawksey (@ShanklyBob77) reported 19 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Mrs Smith (@SmithysMaud) reported 20 minutes ago from St Helens, England

  @virginmedia It’s to our address, we need a full repull and was told it would be done within 48hrs. This issue has been going on for months, they were just telling me to reboot the hub.

• 
  Jemima (@JemimaCamhs) reported 29 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Rob (@Robertlfc_) reported 30 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Jo3r (@J0er_82) reported 31 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 34 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Tom Rushton (@tomrushton88) reported 39 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Bootle Bucks (@BootleFCBucks) reported 39 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Glynn Parry (@GlynnParry1974) reported 45 minutes ago from Liverpool, England

  @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 52 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Jamie McLoughlin (@jmcloughlin) reported 54 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  godisgood (@ed2dfc1b030e4cb) reported 6 minutes ago

  @Benleo @virginmedia I agree Ben cancelled my virgin atrocious service go to Trust pilot I would have given them - 1000 but can’t go lower than 1 but you can leave feedback it’s important to warn other people .

• 
  J.E. (@JackEmson99) reported 9 minutes ago

  @Benleo @virginmedia Service industry is becoming a monumental joke. All scripted, all faffing, nothing works

• 
  Little Lotte (@lottalottebotte) reported 11 minutes ago

  @jomickane @Benleo @virginmedia Im with talk talk, but ive never had a problem to date.

• 
  Kevin Carter (@kevin_carter_uk) reported 18 minutes ago

  @Benleo @virginmedia Perhaps it you being a **** whiney customer thats the issue??

• 
  Graham (@g_hannam) reported 19 minutes ago

  @virginmedia How am I supposed to contact you? You don't answer the telephone, the link to live chat doesn't work and there's no email address. I need to discuss a recent communication from you

• 
  ChainResolve (@Web3Resolve) reported 21 minutes ago

  @DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?

• 
  Cager (@ImCager_) reported 22 minutes ago

  @virginmedia do u mind not having ur service go down whilst im trying to bits and have people around this evening thank you

• 
  Jonny (@Jonny_M_UTG) reported 24 minutes ago

  @Benleo @virginmedia I've literally just left Virgin Media, to join Sky. That's how bad they are

• 
  Tommy (@Tomz66) reported 26 minutes ago

  @Benleo @virginmedia Totally agree. Dog **** company.I'll never use any of there services again.

• 
  Luke Flatley (@Badmeetsart197) reported 27 minutes ago

  @AaronHudsonUK @virginmedia My box is flashing blue and its down