Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
Liverpool	Internet	3 hours ago
Liverpool	Internet	6 hours ago
Widnes	Total Blackout	6 hours ago
Warrington	Wi-fi	1 day ago
Liverpool	Wi-fi	1 day ago
St Helens	TV	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Ndawana Youngson (@NdawanaY) reported 27 seconds ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Amanda Ralph (@aralph50) reported 3 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Tim Jackson (@TimmyJ1972) reported 4 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Colette Ellison (@colette2511) reported 6 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Jamie McLoughlin (@jmcloughlin) reported 6 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Mark Langshaw (@MarkLangshaw) reported 11 minutes ago from Liverpool, England

  @virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.

• 
  Jack Kelly (@realjackoh187) reported 20 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  Jonesy (@RWBJ1997) reported 22 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Ian Hawksey (@ShanklyBob77) reported 22 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Emma (@EmmaZhaan64) reported 25 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Ndawana Youngson (@NdawanaY) reported 29 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 30 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Mrs Smith (@SmithysMaud) reported 32 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 34 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Tim Jackson (@TimmyJ1972) reported 35 minutes ago from Liverpool, England

  @virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked

• 
  Christopher Bray (@cbray72) reported 41 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Kevin Saunderson* (@kevsauno) reported 57 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Chris Wright (@ChrisWAzure) reported 58 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 59 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Mrs Smith (@SmithysMaud) reported 60 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Wright (@selhurstpaw1) reported 10 minutes ago

  @biggle1908 Avoid Virgin Media at all costs. Call centres are overseas. Back up if you have real issues is very slow. Regular price increases. When you renew your contract, it will be considerably higher.

• 
  Green jello (@Greenje84616605) reported 14 minutes ago

  @biggle1908 I’ve been with virgin media for 15 years now no issues whatsoever other than they cut the power to my old WiFi router which left me with no internet connection at all . They done this because I told them my WiFi box was fine I didn’t need to upgrade. I pay £78 pm just for interne

• 
  Dide (@dide_oluwa) reported 14 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever

• 
  Box National (@BoxNational) reported 14 minutes ago

  Hi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia

• 
  carley 🖤🧷🩸 (@luvsomebodyelse) reported 16 minutes ago

  virgin media are actually the WORST my landlord is selling the property and i have to now move into a house share which already has wifi so trying to cancel my broadband and they are charging a £335 cancellation fee greedy *****. i’m going to have 0 money

• 
  Ken Whittall 𓅪 (@KenWhittall68) reported 17 minutes ago

  First of all red buttons options wouldn't stream yesterday, and now Southampton game being shown on channel supposed to be for West Brom and on both red buttons options. Sort this **** out @virginmedia

• 
  simon withers (@KalEl_WBS) reported 19 minutes ago

  @virginmedia You going to actually reply tho? You always say send us a DM and then never reply.

• 
  paul d (@pauldewolfe) reported 20 minutes ago

  @virginmedia Really disappointed. Called to renew my contract but couldn’t get a good enough deal, so wanted to cancel. They couldn’t process it and told me to call back. I did, gave my name, email, ph number, bank details and last payment, but they still couldn’t pass security.

• 
  Lee Manton (Λη Μαντον) (@mantonl) reported 21 minutes ago

  @biggle1908 Virgin media service is good & fast, great deals for new customers, but renewal time they are horrendous. Mine went from £94 to £247 overnight, call centres are useless & it's a massive battle to get to a sensible renewal price. Left them this year after 20 years because of this.

• 
  Naughty_But_Nice_Angel (@WomanWithAWomb) reported 23 minutes ago

  @Rugster_CDS @DianneProc24557 @Starlink I now pay £40, going to to £56. I'm with Virgin Media. I can't afford to be fussy as I have a very bad credit score 😭