Virgin Media Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Ellesmere Port, Prescot, Widnes, Birkenhead, Runcorn and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Warrington |
||
| St Helens |
Internet | |
| St Helens |
||
| Liverpool |
||
| Warrington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
-
TMcGRed
(@TMcGRed) reported
from
Widnes, England
@virginmedia broadband is really slow. Paying for 200mb D/L and getting just over 40mb at the mo! This has been happening intermittently over the last week or so...
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
Whatever you do think twice before joining @virginmedia it might look fast on paper but the 100mbs service is running slow in Kirkby when it runs at all. Customer service just blames Covid @VodafoneUK gave me prices really quickly by a lovely lady working from home
-
soph
(@imsophieeee) reported
from
Birkenhead, England
Right, I’m trying to get my sub machine guns gold virgin media. I don’t appreciate the internet going down every other game😭
-
Darren Bown
(@Dazzb84) reported
from
Newton-le-Willows, England
Virgin Media goes down and we have a nationwide breakdown. 🤣
-
scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia Yeah and the mobile data gone down too
-
Knighty
(@adamjpknight) reported
from
Chester, England
@LegendEskimoBoy Virgin media customer line.
-
James Pepperd
(@2013jamiepep) reported
from
St Helens, England
£1260 per year for a 3rd rate service #VirginMedia
-
Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
No Internet. Hope @virginmedia fix whatever the fault is soon
-
Tom Clegg
(@Cleggy_96) reported
from
Liverpool, England
Virgin media being down hasn’t effected me at all cos it never ******* works anyway, I burn through all me data in a week 🙄
-
Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia my girls keep moaning r internet keeps going of is there a problem in WA8 8BS area
-
𝐉𝐚𝐦𝐞𝐬 (74%)🇬🇧🏴
(@JamesMUFCOhMy) reported
from
St Helens, England
Whys virgin media being so bad today
-
Gemmalouise Hughes
(@GemlouHughes) reported
from
St Helens, England
@virginmedia ur internet service is down in St. Helens Merseyside and cant call up as phone auto disconnects
-
Robert Buckley
(@robbuc10) reported
from
Birkenhead, England
@virginmedia Sort out you’re broadband issues as this has been going on now for over 2 weeks !!!!!!!
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia all about the money not about the service. In Kirkby Merseyside we have had a lot of outages since March and you are ignoring my requests for help by email, chat, FB, Twitter and don’t answer the phones. @VodafoneUK uk answered my web chat straight away
-
liam
(@robboliam) reported
from
Liverpool, England
@privowen @virginmedia ye i found out before la, @Twitter need to fix up asap. also don’t bother replying cos i’m shadowbanned, cba replying again when u can’t see it
-
IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Please give me the contact address I guess I will compile the complaint in full and send it to whom ever overseas Virgin’s false advertising, breach of contract and not fit for purpose service I cannot see that Virgin give a toss about their customers or trying to sort internet
-
James Pepperd
(@2013jamiepep) reported
from
St Helens, England
I don't have an ariel or freeview I rely on your piece of shit @virginmedia #VirginMedia
-
Clare B
(@clarebellla) reported
from
Liverpool, England
@stuart_harris91 @HighamSteve @virginmedia I never mentioned compo. My daughter works from home as well as myself now and it interrupted us yesterday so was just checking it was working before I went to bed last night.
-
GRAEME SMITH
(@MrGraemeSmith) reported
from
Liverpool, England
Having Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris
(@Chrisg3985) reported
@virginmedia my internet has gone very slow and my tv is saying there is no ethernet cable connected when there clearly is. Ive tried all the onbvious switching off. Switching back on unplugging all the cables and re-inserting them still the same this is shocking only 2 months in
-
Kimberley♡
(@k1mberleyf1sher) reported
@chlooeeeexo @virginmedia I’m glad I’m not the only one experiencing problems with them the past few months has been horrific
-
Connecture Ltd
(@ConnectureUK) reported
@virginmedia is there a way 2get decent service from u guys or do u recommend 2all customers that we’d be better off poking our own eyes with toothpicks? Seems 2b only way 2get anything 2stream these days!
-
tollytols
(@tols94) reported
Just when I thought what a lovely Sunday mum and I just finished being insulted on the for for 50minutes by @virginmedia customer service about a mistake they made 🙃
-
Mrs.Hancock1417
(@hancock1417) reported
@virginmedia just want to cancel!! Been passed over and over…lied to… been treated like I’m stupid…. Had the phone put down on me!!!! Had it!!!! Paying for 100 download speed to be told you’ll sort the issues out why you monitor me for a week…. Yeah do I have to keep paying!
-
Crzynic83
(@crzynic83) reported
@virginmedia I don’t need your apologies. I have been embroiled in a constant discussion with your customer services than I have ever done with a company. I can still see my contract is registered to my old address which i stated will be vacant at the end of august. 😡😡
-
Mandy Doherty
(@dodgymandy) reported
@virginmedia Ok I’ve just spoken to the “family” mum dad son who are obviously contractors who are trying to fix the cable problem but can’t give me any idea how long as they only received the job from you an hour ago, please tell me how much longer it’s been 3 days for all our road SL38LT.
-
Michael Laing
(@Michael_Laing) reported
Well I haven't moaned on here for several month but I am going in all guns blazing. @virginmedia You really should be embarressed by how bad the Virgin 360 box is. When I upgraded, I didn't expect it to get worse than the V6 box I had before.
-
Gazzy
(@Gazzy3005) reported
@shotgunkittenxx @virginmedia Yep, pile of shite and their customer service is shocking. Finally been able to leave them after 8 years.
-
Crypto Azza 🚀 $vra $5 $trias $1000
(@Crypto__Azza) reported
@virginmedia can you explain why your sky sports HD is such poor quality since the start of the season!? It’s not clear in HD at all. Not a happy customer.