Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Birkenhead, Liverpool, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Chester.

City	Problem Type	Report Time
Warrington	Wi-fi	20 hours ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	1 day ago
Warrington	Wi-fi	3 days ago
Birkenhead	TV	6 days ago
Liverpool	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 47 seconds ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Tim Jackson (@TimmyJ1972) reported 1 minute ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  Tim Jackson (@TimmyJ1972) reported 5 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Colin (@ColinBe76578911) reported 10 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Tom Rushton (@tomrushton88) reported 15 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Jemima (@JemimaCamhs) reported 15 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Amanda Ralph (@aralph50) reported 22 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Tom Rushton (@tomrushton88) reported 22 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 25 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Christopher Bray (@cbray72) reported 26 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Jo3r (@J0er_82) reported 28 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Nicola Bates (@Nicolajb87) reported 38 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 38 minutes ago from Seaforth, England

  @tonymc39 @virginmedia Really, truly shockingly terrible.

• 
  Chris Wright (@ChrisWAzure) reported 39 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

• 
  Cambo (@cambo691) reported 39 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Maureen StewartJones (@supergran22) reported 51 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  James (@jgrailpics) reported 55 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 56 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 57 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Andrew (@andym1908) reported 58 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mark stapleford (@markstapleford1) reported 9 minutes ago

  @virginmedia @Vonk9 Presume we will all be getting a refund for this lack of service on sky sports + not working? Been down a while and current estimated repair is the 28th August!

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @alexand979677 @virginmedia grounds to terminate the contract folks

• 
  (tez7n2) (@MickeyDN7) reported 11 minutes ago

  @virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !

• 
  Alan Roberts (@AlanRob68902430) reported 11 minutes ago

  @Carolestfc1 @virginmedia Its grounds to terminate the contract

• 
  Mr Daryl T Catpiss (@DarylCatpiss) reported 12 minutes ago

  @virginmedia @TheAFC0522 Yeah what if I want to watch them on my big TV that I bought to watch my virgin media service on?

• 
  Robin Hall (@RobinHall115) reported 13 minutes ago

  @APTSArchive @virginmedia Beware the spam help page that has added posts. Unfortunately a too common trend. Our rail operator is frequently being spammed on its customer account.

• 
  Skinny John (@JLTFC) reported 16 minutes ago

  Red button still not working,how about a discount on TNT sports to make up for it. @virginmedia

• 
  Bob (@PINPOINT69) reported 21 minutes ago

  @virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?

• 
  Andy (@sadelta99) reported 21 minutes ago

  @andy_nicks60 @virginmedia Thinking of leaving them myself due to this same issue - don’t want just a Streaming box - and their info during a fault is absolutely ridiculous and too many lies

• 
  me (@CalJamesPhoto) reported 23 minutes ago

  @virginmedia please, for the love of god, give me a number here I can speak to a person.. I don’t have my 9 digit account number with me I need tech support, my landline is knackered. Your VA sucks It’s 2026 fgs, getting help should be easier than ever