Virgin Media outages and service status in Runcorn, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Runcorn, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Apr 30, 12:17 AM GMT+1.
- Internet (77%)
- TV (14%)
- Wi-fi (9%)
The latest reports from users having issues in Runcorn come from postal codes WA7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Runcorn, Liverpool, Warrington, Northwich, Birkenhead, Prescot, Billinge Chapel End, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens
|
Internet | 2 days ago |
|
Runcorn
|
Internet | 3 days ago |
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Runcorn
|
Internet | 3 days ago |
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Runcorn
|
Internet | 4 days ago |
|
Liverpool
|
Internet | 5 days ago |
|
St Helens
|
TV | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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James (@jgrailpics) reported from Liverpool, EnglandWhen will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia is honestly the worst company for WiFi
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, EnglandAnyone else useless @virginmedia gone down got no internet house is in melt down
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Matt Attwood (@mattwood1702) reported from Liverpool, EnglandInternet down no good when working home #virginmediadown #virginmedia
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, England@virginmedia your Internet sucks
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Amanda Ralph (@aralph50) reported from Liverpool, EnglandPlease sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England@tonymc39 @virginmedia Really, truly shockingly terrible.
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(っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England@virginmedia broadband being down again, how, why
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Anne McCormack (@1AnneMcCormack) reported from Billinge Chapel End, England@DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.
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Cambo (@cambo691) reported from Birkenhead, England@les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate
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Josh (@Parleyyyyyy) reported from Liverpool, England@virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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v (@CourageHonour) reported@virginmedia virgin media absolute joke with no customer service of any use....totally given up trying to resolve issues......bye...hello sky.
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AJ (@The_Broski_Boot) reported@virginmedia we are now over 12 hours into this issue without any meaningful update Under the Consumer Rights Act 2015, services must be provided with reasonable care and skill. A prolonged outage without resolution or communication may breach this. Can you please update
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adam (@adam_2510) reported@virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!
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karen (@karenwigg1) reported@virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.
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El Guapo (@ElliotJackson11) reportedVirgin media being down for like 3 hours Jesus Christ!
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David Richards (@DWRICHARDS) reported@virginmedia Thank you. I look forward to doing so after the current period of 30 days (in which to issue a replacement cheque) has expired and when I will need to renew my attempts at scaling your high security battlements!
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Deano (@deanspread) reported@virginmedia Well I’m at work now but it was working then going off for a couple minutes then back on all day. Then about 9pm went off for 20 mins then back on. Went on your page to check the service and it was saying nothing was wrong.
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ShinP3ngy (@NotSoP3ng) reported@O2 is **** for customer service since the Virgin Media merger constantly logged out an log back in won’t let me pay on the app can never get through when I’m at work sort this **** out man I’ve been with you forever same number everything
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twocakesdakes (@2cakesdakes) reported@virginmedia why does your call centre phone me about 3 times a day then just hang up when I answer?
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Brian Geekie (@geekiebrian) reported@virginmedia I’m still locked out of my virginmedia account after waiting 15 working days for resolution of this problem