Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Northwich, Warrington and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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Stu.
(@sp7974) reported
from
Seaforth, England
@MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.
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Michael McGiveron
(@NuttyNCool) reported
from
Seaforth, England
@lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.
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Lucy87
(@Lucy8720) reported
from
Chester, England
@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Ben Capper
(@bencapper) reported
from
Garston, England
@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
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davey mc
(@Jodada_Films) reported
from
Birkenhead, England
@virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Will Nesbit
(@WillNesbit78) reported
from
Rainford, England
@virginmedia Yes. It's broken.
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shannon Johnson
(@shannonj533) reported
@virginmedia could you dm me please - my contract is due to end in April and I am being given Ridiculous prices for upgrade bundles. If I let my contract end in April and my partner signs up at the same household will he be classed as a ‘new customer’ thanks
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia @virginmedia Complaint was written and sent just before I posted this tweet No point doing it over the phone as customer services do not write the whole truth. Been their done that. That’s after 90 minutes trying to get through and speak with someone. @virginmedia absolute clowns
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Naomi Lee
(@NaomiLe52020063) reported
@virginmedia We wanting to speak to a manager/line manager on the phone yet apparently there are none available? How are you looking after your employees without providing them with support or guidance? You are yet to respond to our escalated complaint for 9 weeks.
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Terrie Collett
(@CollettTerrie) reported
@virginmedia and the TV keeps going off and on saying no signal
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Claire Jennings
(@ClaireJen79) reported
@PR_Bennett @virginmedia They know hub 3 has major issues I'm wondering if I can hook up a different router because ever since they updated me to hub 3 I've no wifi upstairs even with 2 boosters! They blame my end wtf! I used to run 4 kids computers and 2 PCs before with no issues and I pay more now!!
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Claire Jennings
(@ClaireJen79) reported
@virginmedia Yeah till I'm blue in the face. It's the hub! I had no issues till I upgraded last year. But no they say check it's all screwed in reset ect like I'm a moron! U guys know it's the rubbish hub but refuse to do anything about it! I pay for 350 broadband and I get 5.5 mbps wifi
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Ashley Pilling
(@AshleyPilling2) reported
@virginmedia Yes they told me I had to increase my plan with an extra charge of £6 per month. Which I can’t afford, but had to move up to 350mbps so it would my drop out. But the problem still happens costing me more money due to loss of work each time it drops out
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Mark Williams
(@MarkyMarkPart1) reported
@virginmedia Wired connection is fine. The WiFi from the hub is hopeless, dropping connections, weak signal. I understand about the increase in fees, just object to having to pay it when the kit isn't up to scratch. When I was with EE, the access point would reliably cover the whole house.
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Marina
(@omarina9737) reported
@virginmedia No response? Classic! Its ironic considering you never late to chase for payment
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LingersPunter
(@LingersPunter) reported
@SarahJayBee I had @virginmedia installed last week. And set up a mesh network within house on Tuesday. I know how your husband feels. 26mb/s last Thursday, 544 mb/s today!