Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, Prescot, and Northwich.

City	Problem Type	Report Time
St Helens	Internet	8 hours ago
Liverpool	Internet	9 hours ago
Liverpool	Internet	11 hours ago
Liverpool	Internet	4 days ago
Leigh	Wi-fi	5 days ago
Warrington	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Martin Travis (@lurkinhead) reported 8 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Andy McGill (@andrewjmcgill) reported 13 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Maureen StewartJones (@supergran22) reported 15 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 15 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  hazzalad (@lfc_shirts) reported 16 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  Jonesy (@RWBJ1997) reported 19 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Mrs Smith (@SmithysMaud) reported 24 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Emma (@EmmaZhaan64) reported 27 minutes ago from Roby, England

  @virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!

• 
  Christopher Bray (@cbray72) reported 28 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Andrew (@andym1908) reported 31 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  James (@jgrailpics) reported 32 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Jemima (@JemimaCamhs) reported 37 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Mrs Smith (@SmithysMaud) reported 40 minutes ago from St Helens, England

  @jenwahkiddles @virginmedia Pity they didn’t do it for us, had no tv or broadband for over 3 months and can’t even get the compensation they owe us, plus the direct debits they took knowing we had total loss of service. Shambolic company.

• 
  Alan Dean (@alandean1878) reported 43 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  DM 🦌 (@DaveMbootlebuck) reported 45 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Elisabeth Hilton (@elisabethhilto4) reported 47 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Andy McKeown (@AndyMcK1982) reported 50 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Ndawana Youngson (@NdawanaY) reported 53 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Mrs Smith (@SmithysMaud) reported 55 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  phil61efc (@MirLADas) reported 55 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Munro (@Munro78) reported 5 minutes ago

  @virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?

• 
  Khal (@khal_lfc) reported 7 minutes ago

  @Bev2810 @virginmedia I moved to YouFibre as @virginmedia was just too expensive and the service has been appalling over the last year

• 
  Andy Cave (@Andycave) reported 7 minutes ago

  @virginmedia problem still not fixed

• 
  stew🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stews_spurs) reported 10 minutes ago

  @virginmedia absolute shite service

• 
  H47LE7🐏🍺☀️ (@hayley1884) reported 12 minutes ago

  @virginmedia any idea how long broadband is going to be down in DE21?

• 
  James Moore (@JimMooreJourno) reported 12 minutes ago

  @Andycave @virginmedia Mate, we had them. They were just awful. We switched to BT. Much better. Yes Virgin Media made BT look good. Constant grief with Virgin. No problem with BT.

• 
  Eyezwideopen (@Eyezwideopen3) reported 15 minutes ago

  Absolute joke of a company and I wouldnt join if anyone was thinking about it! They wont help they will just add fees instead of dealing with problem @virginmedia

• 
  A S (@AS04642849) reported 16 minutes ago

  @virginmedia twice today I've been waiting on the phone 30mins just to cancel my contract. This is taking the mick and still not through. Why can't I do this online?! I'll be telling my bank to cut my direct debit. Good luck taking me to small claims.

• 
  Frankie Smith (@frankiesmith74) reported 17 minutes ago

  @virginmedia please can someone phone me urgently to deal with the entirely unacceptable service I am receiving from your home mover team. A failed installation on Wednesday and no engineers turning up yesterday or today despite being promised! I can’t get through on the phone

• 
  GW (@GGWilliams72) reported 17 minutes ago

  @virginmedia @Bomber19631 I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻