Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Prescot, Northwich, Warrington, Birkenhead, Runcorn, Chester, Bootle, Ellesmere Port, Newton-le-Willows, Widnes, and Leigh.

City	Problem Type	Report Time
Liverpool	Internet	2 days ago
St Helens	Internet	2 days ago
Liverpool	Internet	2 days ago
Prescot	Internet	3 days ago
Northwich	Internet	3 days ago
Liverpool	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Sarah Hill (@Its_Sal_Queen) reported 7 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Josh (@Parleyyyyyy) reported 7 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Colette Ellison (@colette2511) reported 8 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Cambo (@cambo691) reported 10 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Andy McKeown (@AndyMcK1982) reported 11 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  DM 🦌 (@DaveMbootlebuck) reported 15 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Nicola Bates (@Nicolajb87) reported 33 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Anne McCormack (@1AnneMcCormack) reported 33 minutes ago from Billinge Chapel End, England

  @virginmedia I tell them to ring 999 or 0151 709 6010 if they want to report a crime. They hang up but they sound South Asian and their English is poor. I worry about other oaps being conned. Good luck chasing them.

• 
  Mrs Smith (@SmithysMaud) reported 34 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Rob (@Robertlfc_) reported 36 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  phil61efc (@MirLADas) reported 42 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Tony (@AckerHeron) reported 46 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Emma Latham (@EmsydilemsyL) reported 48 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Maureen StewartJones (@supergran22) reported 49 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Mark Langshaw (@MarkLangshaw) reported 49 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Pauline Hall (@hall291) reported 50 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Andy McGill (@andrewjmcgill) reported 55 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Rob (@Robertlfc_) reported 55 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Tom Rushton (@tomrushton88) reported 57 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Bootle Bucks (@BootleFCBucks) reported 58 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ari of 🫓twt || 🚯🏳️‍⚧️ (@DY3D_BR4INZzz) reported 3 minutes ago

  @JefferychanRP you have strawpage gimmicks to attend to put the virgin media down

• 
  🤠 (@colingillespie5) reported 5 minutes ago

  @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company

• 
  HENRY BAKER (@rizzles066) reported 6 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK i recently left virgin media they are not a good service provider when trying to end the contract, try getting help with family member or even a lawyer or cab which are very good

• 
  jason (@Jason29wctb) reported 9 minutes ago

  @Ofcom calling cisas Monday as virgin media holding me in a contract for broadband that hasn't worked properly for 2 years and last 2 months unusable online ,engineers don't turn up sometimes and when do ,say we don't know what to do and leave ,promise work never done

• 
  L.J.C. (@cheesepudding3) reported 9 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

• 
  Vicky (@CityVicks) reported 11 minutes ago

  @jcbrough @virginmedia Honestly, why are they asking me to tell them if there are issues with their service?!

• 
  That Autistic Guy 🇬🇧 🇮🇱 🎗 (@thatautisticguy) reported 15 minutes ago

  @Stsantek @virginmedia Lemme guess? Indian call centre full of scumbags who have no concept of english, customer service or anything else thats civilised?

• 
  citizen_first (@citizen_first25) reported 23 minutes ago

  @virginmedia @ThatsTVOfficial please explain why you have removed your service from virgin please

• 
  NEAL (@NealHelly) reported 26 minutes ago

  @Ofcom Well done Ofcom! Anyone still trading with @virginmedia needs to change now! I was a loyal Customer for over 10 years, still fighting unlawful charges for moving house, can’t speak to anyone to resolve, black mark on your name for paying your bills!! Cowboys

• 
  Shalu Bhalla (@BhallaShalu) reported 26 minutes ago

  @virginmedia WiFi and tv outage, expected fix Monday morning? How are we going to watch the England match?????