Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
Liverpool	TV	1 hour ago
Liverpool	Internet	4 days ago
Liverpool	Internet	4 days ago
Widnes	Total Blackout	4 days ago
Warrington	Wi-fi	5 days ago
Liverpool	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 2 minutes ago from St Helens, England

  Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

• 
  Mrs Smith (@SmithysMaud) reported 4 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Chris Wright (@ChrisWAzure) reported 5 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Kevin Saunderson* (@kevsauno) reported 6 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Anne McCormack (@1AnneMcCormack) reported 13 minutes ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

• 
  Mark Langshaw (@MarkLangshaw) reported 13 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

• 
  Tom Rushton (@tomrushton88) reported 21 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Billzy (@Billzy79) reported 22 minutes ago from Liverpool, England

  @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

• 
  Carpo (@Carpo_vp) reported 33 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Elisabeth Hilton (@elisabethhilto4) reported 34 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Pauline Hall (@hall291) reported 34 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Jack Kelly (@realjackoh187) reported 34 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Andrew (@andym1908) reported 35 minutes ago from Warrington, England

  @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

• 
  Elisabeth Hilton (@elisabethhilto4) reported 39 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 42 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Emma (@EmmaZhaan64) reported 45 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Andy McKeown (@AndyMcK1982) reported 47 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Jonesy (@RWBJ1997) reported 47 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  phil61efc (@MirLADas) reported 60 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Phantom (@Th33illuminati) reported 5 minutes ago

  Then Virgin Media turns ya internet of 3 weeks in when you’ve paid every month for a month but their inadequate foreign staff STILL can’t get the direct debit date correct YOU ******* AIR BALLOON FLYER ***** **** FIX UP YH

• 
  John Spencer 555 (@johnspencer555) reported 5 minutes ago

  @virginmedia Harlow here, Hub and TV down in afternoon, evening, and all night? It's back on this morning. As Hub does Telephone, it's difficult to find out what's happening.

• 
  amy simpson (@amy_jo_23) reported 6 minutes ago

  @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 14 minutes ago

  @virginmedia This issue has been around for over 2 weeks, your CS staff are telling customers including staff members there is no issue and "just swap out to the stream boxes" which does not fix the problem! Between Virgin and @skytv there should be a months bill reimbursed for each issue!!

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 15 minutes ago

  @virginmedia I haven’t tried ringing, as I’m more likely to get through to Elvis on a ouija board then you. For a month our top package internet keeps failing, you say you fix it & a week later it dies. Pull your finger out & sort compo for every customer in S63 7NR area.

• 
  David Nolan (@blessdavo) reported 17 minutes ago

  @virginmedia Intermittent signal. As it was earlier this morning. It says you're looking into it!

• 
  Savannah (@justicenowxxx) reported 18 minutes ago

  O2 @O2Help @VirginMedia This complaint has involved 25+ written exchanges, contradictory information, refusal to provide a senior review, and now a complete service failure abroad. I need O2 to fix roaming immediately, refund any charges, and review goodwill compensation properly

• 
  T (@thelauffinduck) reported 21 minutes ago

  @david_hollas Their broadband has been ok. Family have it, certainly much better than virgin media. Their mobile phone service was horrific.

• 
  ThatGoku (@ThatFoxGoku) reported 21 minutes ago

  Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia

• 
  Anne Bradford (@AnneGBradford) reported 23 minutes ago

  So had a request from what was supposed to be your help care centre - but they are a scam!! @virginmedia