Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Northwich, Warrington, St Helens, Liverpool, Prescot, Birkenhead, Runcorn, Chester, Bootle, Ellesmere Port, Newton-le-Willows, and Widnes.

City	Problem Type	Report Time
Northwich	Wi-fi	1 day ago
Warrington	Internet	2 days ago
St Helens	Internet	2 days ago
Liverpool	Internet	3 days ago
Liverpool	Internet	5 days ago
St Helens	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Alan Dean (@alandean1878) reported 5 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Colette Ellison (@colette2511) reported 9 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Tim Jackson (@TimmyJ1972) reported 10 minutes ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  Maureen StewartJones (@supergran22) reported 13 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  Emma Latham (@EmsydilemsyL) reported 18 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Andy McKeown (@AndyMcK1982) reported 19 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Elisabeth Hilton (@elisabethhilto4) reported 19 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Nicola Bates (@Nicolajb87) reported 21 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 24 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Mrs Smith (@SmithysMaud) reported 25 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Tom Rushton (@tomrushton88) reported 27 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  John Kelly (@John_Kelly17) reported 34 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Glynn Parry (@GlynnParry1974) reported 34 minutes ago from Liverpool, England

  @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

• 
  Elisabeth Hilton (@elisabethhilto4) reported 35 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  DM 🦌 (@DaveMbootlebuck) reported 50 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Tim Jackson (@TimmyJ1972) reported 51 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Colette Ellison (@colette2511) reported 57 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Mrs Smith (@SmithysMaud) reported 58 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Emma (@EmmaZhaan64) reported 1 hour ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Anne McCormack (@1AnneMcCormack) reported 1 hour ago from Billinge Chapel End, England

  @DoctorLemma Well done . Always had great service from @virginmedia just cant afford them anymore.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ellie Winters #VoteBinface (@N104AP) reported 6 minutes ago

  clearing out under the bed to eventually throw out my broken frame and sleep on the floor, ive already found an old laptop and 2 broken disassembled virgin media wifi routers tf was i doing

• 
  Duke Dusk (@TheDukeDusk) reported 7 minutes ago

  Can virgin media fix their **** ts is kinda ridiculous

• 
  Vicky (@CityVicks) reported 8 minutes ago

  @virginmedia My point was more that you’d know better than me, but whatever. No issues in my area are showing.

• 
  1836golf tour (@1836golftour) reported 10 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Had the same experience with Virgin Media. They`re a disgrace 3 months down the line.

• 
  estevén (@superpaddiepads) reported 11 minutes ago

  @LessGrumpy @virginmedia Exactly that. The quality of the broadband has never been an issue but the customer service is almost non existent. But when you base that offshore it does tend to be the case. Very polite but utterly useless.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 13 minutes ago

  @CCFCGrapes @virginmedia They're a bunch of See You Next Tuesdays and I'm going to be leaving them soon. The way they rack the prices up is immoral and the supposed service they provide is non-existent.

• 
  David Owens (@DavidOw38948049) reported 13 minutes ago

  @virginmedia Tried numerous times to contact you (not a customer) for someone come to my home and remove virgins outside media biz and associated cables as they are unused, not required and unsightly Webb site just ask repeatedly if I am a existing/ joining customer and repeats

• 
  JR (@Dadyougeek) reported 15 minutes ago

  No @virginmedia internet since Wednesday afternoon, engineer yesterday said someone needs to come out and fix something between box and house and we’re meant to do this yesterday! No show from them and nothing so far today! #shambles

• 
  Gill (@gill_frost) reported 19 minutes ago

  @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

• 
  ABDUL (@MrMufc77) reported 20 minutes ago

  @virginmedia absolutely joke of a service fault with your system no tv for the england game