Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Widnes, Northwich, Warrington, St Helens, Liverpool, Prescot, Birkenhead, Runcorn, Chester, Bootle, and Newton-le-Willows.

City	Problem Type	Report Time
Ellesmere Port	Wi-fi	2 days ago
Widnes	Internet	3 days ago
Northwich	Wi-fi	4 days ago
Warrington	Internet	5 days ago
St Helens	Internet	5 days ago
Liverpool	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Chris Wright (@ChrisWAzure) reported 2 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 7 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Tim Jackson (@TimmyJ1972) reported 15 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Cambo (@cambo691) reported 20 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 27 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Colette Ellison (@colette2511) reported 27 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Nicola Bates (@Nicolajb87) reported 28 minutes ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 30 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  Mrs Smith (@SmithysMaud) reported 31 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  Rob (@Robertlfc_) reported 32 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

• 
  Christopher Bray (@cbray72) reported 40 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Tom Rushton (@tomrushton88) reported 42 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Elaine Brown (@laineypb2109) reported 42 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  John Kelly (@John_Kelly17) reported 43 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Colin (@ColinBe76578911) reported 43 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

• 
  Bootle Bucks (@BootleFCBucks) reported 46 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  murf (@JohnMurphy9172) reported 58 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Tom Rushton (@tomrushton88) reported 58 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 58 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Ray Waring (@RayWaring) reported 60 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  andrea crosby (@andreac14064810) reported 5 minutes ago

  @virginmedia every time I get a sales call iv had roughly in two days 4 despite saying im not interested I will raise a complaint

• 
  Alicia Folge (@alisuy5) reported 5 minutes ago

  @virginmedia local outage again, is this a common thing with Virgin? It’s happened 3 times since we joined, I can’t work or study, do customers of other providers get this too?

• 
  Si Smith (@sjslfcforever) reported 7 minutes ago

  @virginmedia how hard is it to speak to someone who actually understands the problem I’m having??

• 
  Denise Swif5 (@DeniseSwif5) reported 9 minutes ago

  Virgin media Day 13 with no service #joke

• 
  Michael Westcombe - Stalin's Canary 🐣 (@AngryMichaelW) reported 11 minutes ago

  Is Virgin Media down? Their server, I mean?

• 
  A.Brown (@_DundeePerfect_) reported 14 minutes ago

  @virginmedia Where did you read that I had an issue?

• 
  Chris Newton (@chrisnewts) reported 17 minutes ago

  @virginmedia why is it so difficult to reduce your package. Numerous phone calls and messages and none of your employees can manage to take off items off my package. Please respond before I cancel completely. Appalling customer service.

• 
  Joanna O'Donovan (@22abfabf1cf4408) reported 20 minutes ago

  @virginmedia no broadband in Shankill. Outage?? No info on your app.

• 
  Mark Ford (@Markford64LUFC) reported 20 minutes ago

  @virginmedia @fluffybubbles73 Over 20 years with NTL/Virgin Media and honest truth, never a real problem. Nothing at all.

• 
  Thomas (@Bluebro1lfc) reported 22 minutes ago

  @kingoftheshed @virginmedia Fault on mine from 6 July and to be sorted on 22 July shocking service