Virgin Media Outage Report in Runcorn, Borough of Halton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Liverpool, Birkenhead, Northwich, St Helens and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Doesn’t show of any issues no.
-
Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Having on going problems with my TiVo box who can I contact to get it sorted, just had notification increase which is not a problem but expect 100 % working kits not the first time I have tried to get this sorted
-
PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @mickwickjunior @virginmedia Phoned them, she messed around with settings and ****. Back to 100mb earlier. Still swerving them though. Been shite for about 2 weeks
-
PH
(@PHEFC83) reported
from
Liverpool, England
@TonyhEFC @virginmedia Can't be as bad as those speeds I'm getting!!
-
MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
@SkyHelpTeam So the hundreds, or thousands, of people on Twitter who can’t sign in ALL need to contact @virginmedia? It’s not, just possibly, a tech issue you two need to sort out?
-
Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam Are you going to look into the issue accessing Sky Sports with a Virgin Media login via the web page? You can access via the mobile app. so maybe have a look your end instead of passing the buck
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooo @virginmedia broadband totally sketchy AGAIN!! Engineer came two weeks said solved issue.... still having major problems! Absolutely fed up!
-
Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @DaveC_BD Same, can't login to Sky Sports using my Virgin Media details on the website but can via the mobile app. Is the problem at your end?
-
Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes that’s correct, last time he sent signal and said it is okay, I no it is not the tv or usb wire as both have been replaced
-
Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Sorry no unable to get in touch, phoned the other week for an hour and they insisted I would not have any further problems
-
Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia I think the problem is that the time it is taking to get through or even an on line query, I thought speaking to you may help I do appreciate in the difficult times it can be a problem for us all
-
Sue
(@liverpoolsusie1) reported
from
Seaforth, England
just cancelled my @virginmedia account after 30 plus years, If you're a new customer you can get the package I was on plus extra channels and other benefits for over £30 less a month, but existing customers can't, no loyalty to customers what so ever,
-
Angus Gillan
(@angusgillan) reported
from
Seaforth, England
@SkyHelpTeam @SummersCJ But it works with your Virgin Media login via the mobile app so not a sign in issue? Loads of people have the same issue. @SkyHelpTeam maybe it's a fault your end?
-
Jordan
(@jordpinnington) reported
from
St Helens, England
Virgin media is dog ****
-
Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia been a customer for 10 years. Bills going up again and customer service less than helpful. Amazing deals for new customers though😡
-
Paul Walsh
(@walshy31) reported
from
Seaforth, England
@virginmedia Terrible today been down twice
-
Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Yes several times that’s what frustrates me, normally never have a problem with you guys personally I think I need a replacement TiVo box but I am no expert
-
Connor Wilson
(@ConnorTWilson) reported
from
Birkenhead, England
Virgin media WiFi is down for me, anyone else having issues in the North West?
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!
-
Bronwyn Galloway
(@GallowayBronwyn) reported
from
Garston, England
@virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ka-T
(@kxs847) reported
@tmlnsn29 @virginmedia @virginmedia are awful! How can they not sort the broadband out and you get bounced around with no one helping ridiculous!
-
میوند🕊
(@Asalanian) reported
@virginmedia Our internet has been down for hours now. Can you please sort it out, I need to work! 🙄🙏🏽
-
Karen Jane
(@karenjane50) reported
@ko2_11worldcup @facebook @virginmedia My business account was locked too, no reason. Appeal never worked, I uploaded my ID cards, my photos, and gave them my mobile numbers, I got no response from support, not until someone referred me to Tony on Instagram with username (tvctech) who helped reactivate my account
-
Aaron Faulkner
(@AaronFa87544559) reported
@virginmedia any idea why my phone has had no service since Friday? Tried the usual fixes reset network, reset phone try sim in different phone nothing is working.
-
Gary Pickles
(@CompleteGoober) reported
@virginmedia Three weeks this has been ongoing now. I was told it would be resolved within 24-48 hours a week ago. Why should I pay for something that doesn't work?
-
Dr Fiona Christie
(@FCChristie) reported
@virginmedia Very slow progress. Raised problem with your team 7 days ago (24 hours after being unable to get into email). The account holder on phone for an hour today but to no avail. Apparently only your cms web team can fix it. Seems like a waste of our time and your staff?
-
Nigel Howard 🇬🇧 🏴 📸 🇺🇸🌴
(@nigelhowardpics) reported
Why is @VirginMediaCorp @virginmedia #broadband continually slow yet they deny anything is wrong with their service? Rubbish provider chose another #Internet provider
-
The Fat Dude
(@TheFatDudeUK) reported
@virginmedia U keep saying that I had 1 email that I replied not had one with any questions im getting really annoyed I am at this stage asking how much something is thus security thing is just **** excuse
-
Ian Watters
(@lvngbth) reported
@virginmedia ... and they're both down again.
-
AdeQ
(@AdeQuinney1) reported
@virginmedia Also this isn’t recent the problems have been going on for months. Haven’t complained in the past because I was not working from home as I am now.