Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Widnes, Northwich, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
Liverpool	Total Blackout	14 hours ago
Warrington	Internet	3 days ago
St Helens	Wi-fi	3 days ago
Liverpool	Internet	6 days ago
Ellesmere Port	Wi-fi	7 days ago
Birkenhead	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Emma (@EmmaZhaan64) reported 3 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Pauline Hall (@hall291) reported 5 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  Elaine Brown (@laineypb2109) reported 8 minutes ago from Birkenhead, England

  @virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty

• 
  Rob (@Robertlfc_) reported 12 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Simon Roberts (@Simonrob1984) reported 12 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Mrs Smith (@SmithysMaud) reported 14 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 18 minutes ago from Haydock, England

  @virginmedia It says there's no issues at the moment, but I'm only getting 13mbps.

• 
  Nicola Bates (@Nicolajb87) reported 19 minutes ago from Liverpool, England

  @virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.

• 
  Matt Attwood (@mattwood1702) reported 28 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Jack Kelly (@realjackoh187) reported 29 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 31 minutes ago from St Helens, England

  @virginmedia you are so crap we don't pay you to keep having problems daily

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 32 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Elisabeth Hilton (@elisabethhilto4) reported 41 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Tim Jackson (@TimmyJ1972) reported 42 minutes ago from Garston, England

  @Sarahlw_95 @virginmedia Sarah I wouldn’t bother with WhatsApp, I’ve been speaking to various people for over a month on there trying to sort my incorrect bill. They just tell you it’s resolved when it isn’t. Scandalous service.

• 
  Jamie McLoughlin (@jmcloughlin) reported 43 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  hazzalad (@lfc_shirts) reported 52 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 57 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Jonesy (@RWBJ1997) reported 57 minutes ago from Liverpool, England

  @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

• 
  Colin (@ColinBe76578911) reported 58 minutes ago from Liverpool, England

  @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dide (@dide_oluwa) reported 5 minutes ago

  @virginmedia your network has been terrible for days now , no cell signal whatsoever

• 
  Pete Samuels (@PeteSamuels5) reported 6 minutes ago

  @DorzetRob @Artemisapphire Ditto here. We're between 3 towns. Sod all signal. Had to get 'wi-fi calling' on the mobile phones, to make mobile calls via the broadband. Smarty seems to work OK. Old copper land line now shut off by Virgin Media.

• 
  Oracle (@biggle1908) reported 6 minutes ago

  Looking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.

• 
  Dan (@DanMontgomery87) reported 8 minutes ago

  @virginmedia I’ve tried to use your online web chat to speak with a so called “agent” who didn’t respond for 5 minutes and used language that AI would use, if this is the kind of customer service you guys will be using then I’ll be looking to take my custom elsewhere

• 
  Ky Smith (@KySmith12345) reported 14 minutes ago

  @virginmedia can someone dm me regarding this pathetic piece of **** internet 😡

• 
  Becki (@bexxsta18) reported 14 minutes ago

  @virginmedia why is your service so bad! Broadband constantly going off, service checker cannot currently connect at the moment. No service issues reported……IT DOESN’T WORK!

• 
  Abedul Hussain 💙 (@sirabbey) reported 19 minutes ago

  @virginmedia how long is this broadband outage in sm1? It’s been ongoing for the whole day

• 
  JayBee (@JayBee58963922) reported 20 minutes ago

  Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.

• 
  Scouse House Bouncy Music (@ScouseBouncy) reported 22 minutes ago

  @virginmedia Not my account so I can speak you about it. What happens though is, you start a stream and then it corrupts, goes to a black screen and goes to a “Error code: COMPO” then closes. This is not network related, it’s not a box issue. It is an issue with authentication

• 
  Adam Golightly (@Adam_Golightly) reported 24 minutes ago

  @virginmedia tactics again charging elderly mother in law £149 a month basic TV pack 1 hour on phone 2 sort tried sort own pack after 17 years with virgin kept on hold for another 30 mins before hanging up and didnt call me back. Disgusting company customer service practices.