Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
Liverpool	Internet	1 day ago
Liverpool	Internet	2 days ago
Widnes	Total Blackout	2 days ago
Warrington	Wi-fi	3 days ago
Liverpool	Wi-fi	3 days ago
St Helens	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Christopher Bray (@cbray72) reported 2 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Tim Jackson (@TimmyJ1972) reported 6 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  Jamie McLoughlin (@jmcloughlin) reported 15 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Martin Travis (@lurkinhead) reported 17 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 17 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 25 minutes ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Andy McKeown (@AndyMcK1982) reported 27 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Mrs Smith (@SmithysMaud) reported 28 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 31 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  DM 🦌 (@DaveMbootlebuck) reported 33 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Ray Waring (@RayWaring) reported 33 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  CryptoDan2k (@CryptoDan2k) reported 35 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Tom Rushton (@tomrushton88) reported 36 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Alan Dean (@alandean1878) reported 38 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  Mark Langshaw (@MarkLangshaw) reported 40 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Elaine Brown (@laineypb2109) reported 44 minutes ago from Birkenhead, England

  @virginmedia sort your **** out. No service at all since half 8 last night. Wirral CH41 area

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 45 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Capitã Nat (@NatashaVic) reported 48 minutes ago from Liverpool, England

  @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

• 
  Martin Travis (@lurkinhead) reported 52 minutes ago from Birkenhead, England

  @virginmedia There's no point raising a complaint is there, as you won't comprnsate? Other reputable oroviders offer a back-up 4 or 5g device to kick in if their main broadband goes down, to keep the service running. Not VM though - it's just all really poor customer service innit?

• 
  Sarah Hill (@Its_Sal_Queen) reported 58 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dansun (@elbondivad) reported 2 minutes ago

  @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink

• 
  Alan Roberts (@AlanRob68902430) reported 2 minutes ago

  @DarcKni68649817 @virginmedia There shite ran by a company in the Philippines there is NO customer services anymore

• 
  Nab 🦄 (@Nabracadabra) reported 3 minutes ago

  @virginmedia Your wifi service has been down for almost 2 full days in W13. What is the problem and why hasn't it been fixed

• 
  ThatGoku (@ThatFoxGoku) reported 4 minutes ago

  Virgin Media down again in my area. Was looking forward to streaming today. Good job it’s not my livelihood. Imagine being a big streamer earning thousands a day and this happens. That’d be a big compensation bill going to #virginmedia

• 
  Craig (@Scrumpyjackfan) reported 7 minutes ago

  After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

• 
  Game of the People (@GameofthePeople) reported 8 minutes ago

  @virginmedia is the Clients Support Team a bona fida Virgin media account?

• 
  Nicky P. Smalley (@Nicky_P_Smalley) reported 10 minutes ago

  @virginmedia All I need you to do is fix the internet in this postcode and keep it fixed. Not difficult.

• 
  Darc Knight (@DarcKni68649817) reported 15 minutes ago

  It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia can you explain this bullshit?

• 
  Brown (@BrownyanYK) reported 17 minutes ago

  @littlemankay Hoping it can be gotten with virgin media too again (yes that's a real wifi network)

• 
  propper klopper (@gilesy10982) reported 20 minutes ago

  @miked36 @virginmedia Trying to mate. When @virginmedia ain’t putting there wires in stupid places 🤦🏼🤦🏼🤦🏼