Virgin Media Outage Report in Runcorn, Borough of Halton, England
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If you are having issues, please submit a report below.
The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Northwich, St Helens, Warrington and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Northwich |
TV | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
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Goth Scouser
(@Liam_Hawksey) reported
from
Haydock, England
@virginmedia How come new customers (including my next door neighbours) can get 1gig broadband but I can’t get it as an existing customer? The site keeps telling me the 350mb is the fastest available when it isn’t?
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Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
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Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
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Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
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Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
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John B Colburn
(@JohnBColburn2) reported
from
Roby, England
@virginmedia How do i cancel my subscription?
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Ian Warburton
(@warbles) reported
from
Leigh, England
@virginmedia no internet M29 status pages say no problem. Restarted hub and not coming online.
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia I’m fed up of calling your team! I’ve been on the phone to them constantly since the 25th of September to get this all sorted! As I’ve said I’ve made one complaint already & yet you do nothing! Pathetic
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia There is no problems in the area... equipment is all plugged in/installed properly. My wife is working from home & keeps getting interrupted & misses calls etc.... Needs sorting now
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia My internet keeps going off on a daily basis for roughly 10/15 mins at a time 2:3 times a day. I have a complaint going thru....There will be another one if you don’t sort out this problem & the other problems within the next 24hrs
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Anthony Jones
(@antjones47) reported
from
Birkenhead, England
@virginmedia how do I connect to a UK based customer service line?
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia over an hour and still holding to get through to someone my remote not working and the pin number!!
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Gemma Elizabeth
(@Gembles13) reported
from
Rainhill, England
@virginmedia Are there services issues in L35?? The website won't let me us the postcode checker and our Internet is down!
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ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia what’s the point of that message us part in the app you never answer it asks me every day if I still need help and says I’m going to be transferred then I never get anywhere
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soph
(@imsophieeee) reported
from
Birkenhead, England
@virginmedia is virgin down in my area? I can’t access the service status page for Merseyside :(
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Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fay Alani
(@fayalani) reported
@virginmedia Well I’m so glad I’m paying you so much to be unreliable, cause trouble at work as well as lose money for not being able to work
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LIAMGM
(@liam05adamson90) reported
@virginmedia Am asking not want a number I can not check service status so I ask to you to check #Simplejob
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Aimee Marie
(@helloaimeemarie) reported
@virginmedia Thank you. I called at 9am to arrange an appointment and was told I'd receive confirmation in the next hour of the appointment time, but I still haven't had anything and nothing is showing in the My Virgin Media app either. Please can you help?
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LIAMGM
(@liam05adamson90) reported
@virginmedia is there problem in the NE12 area?
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Anisa 🇬🇾 💙
(@AnnieS_10) reported
@virginmedia Is there an issue in SW16? Our internet has stopped and I cannot get onto your site to check 😩😩
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Donna Tudor
(@donna2904) reported
@virginmedia Looks like you have a national problem. I’m trying to work from home here! An update would be good. I’m on hold to you now.
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Nadine Black
(@Nadine___tb) reported
@virginmedia Thank you. I know that I need to talk to customer services to understand if my issues are contract related. I have spent over 10 hours on the phone trying to do just that. I’ve used live chat. I’ve tried everything!
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Crochet Beginners Group
(@CBGCrochet) reported
@virginmedia no inet or tv in BS13. Can’t go on the service checker because that is not working either!
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Peter Noone 🇪🇺🇮🇪
(@PeterNooneComms) reported
Started the online process with @virginmedia to cancel services at 1.30pm yesterday. I got ended at 5pm when they finished work. Had to to back of queue and start again this morning. Radio silence for over an hour. Now 10.30 am and no further forward. #virginmedia
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Steph Price
(@priceyUTD) reported
@virginmedia so angry now! Nearly 2 HOURS on the phone, problem not solved, asked for a more senior person to talk to, got passed to someone in customer retentions who had no idea why I was on the phone, she said she would transfer me back to a technician but then cut me off.