Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Liverpool, St Helens, Warrington, Northwich, Birkenhead, Prescot, Billinge Chapel End, and Chester.

City	Problem Type	Report Time
Runcorn	Internet	13 hours ago
Liverpool	Internet	1 day ago
St Helens	TV	3 days ago
Liverpool	Internet	3 days ago
St Helens	TV	4 days ago
Liverpool	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Mark Langshaw (@MarkLangshaw) reported 8 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Tim Jackson (@TimmyJ1972) reported 15 minutes ago from Liverpool, England

  @virginmedia I haven’t seen the credit applied yet, that’s the issue. This will be the 4th time that I’ve been told it’s been corrected and to wait around 24 hours but so far this has never worked

• 
  James (@jgrailpics) reported 16 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Matt Attwood (@mattwood1702) reported 21 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Bootle Bucks (@BootleFCBucks) reported 23 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Pauline Hall (@hall291) reported 27 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  DM 🦌 (@DaveMbootlebuck) reported 31 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  CryptoDan2k (@CryptoDan2k) reported 33 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Mrs Smith (@SmithysMaud) reported 35 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Ducky 🇺🇦 🎃 👻 (@duckyblog) reported 37 minutes ago from Tyldesley, England

  @virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.

• 
  Alan Dean (@alandean1878) reported 38 minutes ago from Roby, England

  @virginmedia The nightmare continues!!! Buffering is now a way of life for us. As is watching any programme on a streaming service in short two minute bites!

• 
  murf (@JohnMurphy9172) reported 40 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Thomas Evans (@92Tevs) reported 42 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Jamie McLoughlin (@jmcloughlin) reported 46 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  Jack Kelly (@realjackoh187) reported 48 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Rob (@Robertlfc_) reported 52 minutes ago from Liverpool, England

  @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

• 
  Ian Hawksey (@ShanklyBob77) reported 52 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Tim Jackson (@TimmyJ1972) reported 52 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Sarah Hill (@Its_Sal_Queen) reported 54 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Rob (@Robertlfc_) reported 55 minutes ago from Liverpool, England

  Sort your awful Wi-Fi out @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clare Hutchins (@MinnieM40) reported 5 minutes ago

  @virginmedia I’ve just been advised by your customer team in chat there is no larger remote for the 360. For someone who is sight impaired this is unwelcome news.

• 
  Debs 😇 (@debbym) reported 5 minutes ago

  @virginmedia I have been a customer for over 20 years and been told today that my monthly bill will go from £141 to £213 when my current contract expires in May. I don’t know how you get away with such an increase for loyal customers. I shall NOT be renewing my contract 🤬

• 
  Charlotte Riggio (@MsLiberty1776US) reported 5 minutes ago

  @virginmedia you know what would be great? If your phone system worked so your agents could hear customers and not hang up on them saying there’s no response

• 
  entrustTMF (@entrustTMF) reported 6 minutes ago

  @Oldbloke74 @virginmedia I have to admit the bloke on the call centre helpline was really nice and helpful but the problem was he seems to just have been making up stuff to make me happy with what I heard as what he said and what has actually happened aren't even close to being in the same postcode 😢

• 
  Daniel (@reniferlopez) reported 8 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_StreamX offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  DT (@DanTaylor86) reported 8 minutes ago

  @virginmedia I've been a customer for 10 years but the customer service I've received today is extremely worrying. Everyone has been polite and tried to help, but still my package is all wrong. This needs rectifying immediately or your major competitor will be gaining new custom

• 
  David Grant (@DavidGrant58131) reported 11 minutes ago

  Virgin media broadband down in Swords for 4 days so far ...no communication...no contact....@richardbranson ???

• 
  MissHeadShotTV (@MsHeadshot) reported 11 minutes ago

  @virginmedia We want to sign up but you are saying there is already a order with this address and that you would contact us and you never did.

• 
  Flip Flop (@flop_flip60295) reported 12 minutes ago

  @virginmedia getting 100mb a second on your gigabyte package and was told there was issues. Was escalated to the complaints team who advised nothing is wrong! Shocking customer service even when it was acknowledged its nowhere near what im paying for

• 
  Jobert Evans (@JobertEvans11) reported 12 minutes ago

  @virginmedia your customer service is terrible, how hard is it to have a English speaking representative who actually understands the kings English