Virgin Media outages and service status in Runcorn, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Runcorn, including 2 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received Aug 22, 11:14 AM GMT+1.
- Wi-fi (46%)
- Internet (32%)
- TV (14%)
- Total Blackout (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Birkenhead, Liverpool, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington
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Wi-fi | 6 hours ago |
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Warrington
|
Wi-fi | 6 hours ago |
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Warrington
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Wi-fi | 1 day ago |
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Warrington
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Wi-fi | 1 day ago |
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Warrington
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Wi-fi | 2 days ago |
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Warrington
|
Wi-fi | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid
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Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?
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Mrs Smith (@SmithysMaud) reported from St Helens, EnglandDay 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄
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Glynn Parry (@GlynnParry1974) reported from Liverpool, England@virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!
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Tim Jackson (@TimmyJ1972) reported from Garston, England@virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”
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Gary Banks (@GaryBan47314801) reported from Liverpool, England@virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡
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Martin Travis (@lurkinhead) reported from Birkenhead, England@virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?
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Berni Turner 🖤🌹 (@BLTwitchy) reported from Liverpool, England@virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled
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Lee (@Crosby71) reported from Seaforth, England@_Ludachris @virginmedia Not any more, got **** of them ages ago
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Christopher Bray (@cbray72) reported from Liverpool, England@virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time
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Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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Andy McGill (@andrewjmcgill) reported from St Helens, England@virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!
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Ndawana Youngson (@NdawanaY) reported from Liverpool, England@virginmedia Too many service drops. Engineer has been to properly to fix but this persists.
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Jonesy (@RWBJ1997) reported from Liverpool, England@virginmedia your customer service team is proper shite. Your router is in the bin outside ours
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zach close YT 🏳️🌈🏳️🌈 (@ZachcloseYT) reported from St Helens, EnglandBefore covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola James (@nicolajames38) reported@virginmedia I have reported 7 times now I need damaged cable burying under hardcore as having tarmac being laid tomorrow and still the Indian call centre cannot sort out my problem!!!! Unreal and past a joke now - customer service is shocking and I want a call back from England
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P.J (@creepingjesus00) reported@virginmedia Hi sent you a DM due to lower speeds on broadband but paying for a 1gig service.
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Dean Risley (@dean_risley) reported@virginmedia my wireless router was upgraded by you because it was old. Installed new & now have less wifi coverage at my home than before. Engineer attends & recommends 2 boosters, have now spoken to customer services on several occasions & made a complaint but still waiting !!
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DJ Dilla (@DJDillaBSR) reported@virginmedia are there currently problems in the Bristol area?
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Alan Roberts (@AlanRob68902430) reported@alexand979677 @virginmedia grounds to terminate the contract folks
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Cookie (@chrissincl29564) reported@virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!
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Philip Drury (@septembercott) reportedNow I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia
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Kendall 💀 (@NightAtKendalls) reportedMy internet provider is so **** that I’m now penalised in Overwatch because it started raining, are you kidding me @virginmedia ??? It was my FIRST MATCH. I even have one of your stupid boosters Absolutely abysmal
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johngunn (@johngunn2) reported@virginmedia @CliveR39 The last time I checked a couple of days ago it gave an estimated fix of 28th August. Which considering it’s been at least a week since it went down is a considerable length of time to not receive the service we’re paying for.
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Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported@NightAtKendalls @virginmedia Dump em mate service is shite