Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Warrington, Birkenhead, Liverpool, Widnes, St Helens, Ellesmere Port, Prescot, Northwich, Runcorn, and Chester.

City	Problem Type	Report Time
Warrington	Wi-fi	6 hours ago
Birkenhead	TV	3 days ago
Liverpool	TV	3 days ago
Liverpool	Internet	7 days ago
Liverpool	Internet	7 days ago
Widnes	Total Blackout	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Laser Lux, Wigan. (@TheWiganParky) reported 36 seconds ago from Haydock, England

  @virginmedia If my bill went down with my speed, I wouldn't mind.

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 1 minute ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Ray Waring (@RayWaring) reported 4 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Colette Ellison (@colette2511) reported 9 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Rob (@Robertlfc_) reported 11 minutes ago from Liverpool, England

  @virginmedia fix ur awful service!!!!

• 
  Emma Latham (@EmsydilemsyL) reported 13 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Carpo (@Carpo_vp) reported 14 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  Tony (@AckerHeron) reported 15 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Elisabeth Hilton (@elisabethhilto4) reported 20 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Mrs Smith (@SmithysMaud) reported 26 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Kevin Saunderson* (@kevsauno) reported 26 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Sarah Hill (@Its_Sal_Queen) reported 34 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Thomas Evans (@92Tevs) reported 41 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 49 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Andy McGill (@andrewjmcgill) reported 49 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 49 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

• 
  Mrs Smith (@SmithysMaud) reported 49 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 51 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 53 minutes ago from Chester, England

  @virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.

• 
  CryptoDan2k (@CryptoDan2k) reported 55 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dan Murfitt (@danmurf) reported 3 minutes ago

  @virginmedia I can’t seem to watch any of the Sky Sports+ channels. Can see others have the same problem too. When will this be fixed? Thanks

• 
  Howard Freeman (@rwfc236) reported 5 minutes ago

  @virginmedia as usual Virgin media lets me down when I need it. Trying to watch the West Ham game and am in an impossible loop as my passkey is not recognised, it doesn’t actually show how or why and then the link does nothing. Pathetic as usual what a waste of money

• 
  alex jones (@alex___jones) reported 6 minutes ago

  @virginmedia What’s happening with football on the red button?? Paying for a service I’m not getting 😡

• 
  Utugg Umwer (@UtuggUmwere43v) reported 11 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV50 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Simon J Gleaden (@Simon_Gleaden) reported 16 minutes ago

  @IainSankey @virginmedia There's no reward for customer loyalty these days. One's reward for staying with the same company for years is to be treated as a mug!

• 
  Jimmy Swanston (@jimswanstonlive) reported 18 minutes ago

  @virginmedia @EllisMartin Hoping for refund on it everyday there seems to be a problem with my broadband or tv and pay enough money each month

• 
  David Weir (@dweir3132) reported 20 minutes ago

  @jamezymaryan @RobNoonan007 @virginmedia Same here - premium money for piss poor service.

• 
  Andy Owen (@R4g3Kw1t) reported 22 minutes ago

  So first match day of the new season and @virginmedia appears to be broken. No wifi to speak of...

• 
  D.G (@DMGoodman1989) reported 23 minutes ago

  @virginmedia Ok so no sky sports+ available to watch on my Virgin TV. I’ve tried to log into the sky sports app however my Virgin02 ID is not recognised and will not allow me to me to sign in!! Shambles the game kicks off in 4mins!!

• 
  👾 (@pxrt8i) reported 24 minutes ago

  @mark240868 @virginmedia they hope to fix by the 28th august…