Virgin Media outages and service status in Runcorn, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Runcorn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 7, 1:03 PM GMT+1.
- Internet (60%)
- Wi-fi (20%)
- Phone (20%)
The latest reports from users having issues in Runcorn come from postal codes WA7 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, St Helens, Billinge Chapel End, Runcorn, Warrington, Northwich, Chester, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 2 days ago |
|
Prescot
|
Internet | 5 days ago |
|
St Helens
|
Wi-fi | 5 days ago |
|
St Helens
|
TV | 8 days ago |
|
Liverpool
|
Wi-fi | 8 days ago |
|
Liverpool
|
Internet | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Cyhveize (@cyhveize) reported from Liverpool, England@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
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Calvin Williams (@CalvinBWFC1984) reported from Leigh, EnglandConstant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Ben Capper (@bencapper) reported from Garston, England@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England@virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal
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paul hallett (@paulhallett6) reported from Birkenhead, England@virginmedia My wifi keeps going down av phoned few times...thay just don't seem to care put the phone down on a number of occasions....
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Shaunna (@tiny_mischief) reported from Tyldesley, England@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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claire fraz (@cfraz172) reported from Rainhill, England@virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke
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Jen Mercer (@OneBodyJen) reported from Liverpool, England@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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val alker (@ValAlker) reported from Liverpool, England@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
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Lucy87 (@Lucy8720) reported from Chester, England@virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible
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Nath (@nathanrigby__96) reported from Tyldesley, England@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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Darren Thomas (@DagsJT) reported from Warrington, England@virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.
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Jennifer Donnelly (@jen1562) reported from Birkenhead, England@virginmedia Thank you, I’ve tried that. It then directed me to status check page. No issues noted in the area as yet. This was the same as yesterday
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Rob Wood (@Footywirerob) reported from Warrington, England@virginmedia why can I never seem to get through without a twenty odd minute wait. I have a query re my bill and can't seem to speak to anyone
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Stephen Robinson ⚡ (@xstex) reported from Seaforth, England@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
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Darren Thomas (@DagsJT) reported from Warrington, EnglandSo @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.
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Shaunna (@tiny_mischief) reported from Tyldesley, EnglandAny issues in M29 area @virginmedia as per usual, the internet is down.
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Corey Davies (@CoreyLDavies) reported from Ellesmere Port, EnglandThe customer service from @virginmedia is absolutely shocking!
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Alan Seeley (@alan_seeley) reported from Liverpool, England@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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aaron yates (@acefaceaaron) reported@virginmedia No disrespect but I really cant be bothered like I said been in work since 4 this morning, the screen has changed and is saying no signal now
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Sarah Langton (@ollybob13) reported@virginmedia She did, she spoke to customer services who said it wasn't possible. Also spoke to someone from cancellation department they couldn't do it either, and because the offer she had signed up to had expired a couple of days earlier they couldn't apply the deal to her old sim either.
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Maureen Gallacher (@MLawGal) reported@virginmedia Yes I checked status checker. It Says VM are aware of faults in my area and someone is on their way to fix it. It has said this all day.
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bill cutts (@billcutts59) reported@JonMudge @virginmedia I know this is ignoring your issues with ****** @virginmedia but in reality Matt cockhandjob and ******* Johnson would die virgins cos nobody would give em a ****
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Martin Stiff (@martinstiff) reportedOh wait! Got through. And then got cut off. Well done, @virginmedia. Excellent customer service to go with your excellent broadband service.
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🖤 Faye ♠️ (@Faye_Louise_T) reported@virginmedia What turn it off and on again? Reset it? You think I haven’t tried that!? Your customer service is as good as your broadband … shite.
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Prabhu Sahai (@prabhu_sahai) reported@virginmedia Are there any issues in Manchester Longsight Area. I have lost my internet connection 😭
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Alan Cox (@coxy731) reported@virginmedia What a shower of sh!t customer service operation you run. My virgin hub is fooled for 6 days, yet somehow I’ve been on the phone for 5 hours now (9th service agent) and only just now getting a customer service agent who accepts the fault is with the virgin device
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Tracey Lindsay 💙 (@trax2208) reported@virginmedia issues in Norwich since 6pm yet your site states none?
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V (@Monologicaly) reported@virginmedia @acefaceaaron Im with aaron. this service is absolute shite.