Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, St Helens, Liverpool, Newton-le-Willows, Birkenhead, Widnes, Chester, Ellesmere Port, Warrington, Prescot, Leigh, and Northwich.

City	Problem Type	Report Time
Runcorn	Internet	22 hours ago
St Helens	Internet	2 days ago
Liverpool	Internet	5 days ago
Newton-le-Willows	Wi-fi	5 days ago
Liverpool	Internet	5 days ago
Liverpool	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Andy McKeown (@AndyMcK1982) reported 17 seconds ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Bootle Bucks (@BootleFCBucks) reported 6 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

• 
  Ian Hawksey (@ShanklyBob77) reported 6 minutes ago from Aintree Village, England

  Absolute nightmare trying to watch @SkySportsF1 on my phone because of how poor @virginmedia are especially since merging with @o2, used to just put email and password in, now going around in circles with same message asking me to verify email link and switch, very poor practice.

• 
  Jack Kelly (@realjackoh187) reported 9 minutes ago from Widnes, England

  @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 10 minutes ago from St Helens, England

  @virginmedia your Internet sucks

• 
  Elisabeth Hilton (@elisabethhilto4) reported 10 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  Jo3r (@J0er_82) reported 12 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Rob (@Robertlfc_) reported 14 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Mrs Smith (@SmithysMaud) reported 21 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Simon Roberts (@Simonrob1984) reported 27 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  CryptoDan2k (@CryptoDan2k) reported 28 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Ndawana Youngson (@NdawanaY) reported 38 minutes ago from Liverpool, England

  @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

• 
  Mrs Smith (@SmithysMaud) reported 38 minutes ago from St Helens, England

  @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

• 
  Mrs Smith (@SmithysMaud) reported 39 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Sarah Hill (@Its_Sal_Queen) reported 42 minutes ago from Liverpool, England

  Would love to be able to start work @virginmedia, but the Internet is down.

• 
  Mrs Smith (@SmithysMaud) reported 46 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Chris Wright (@ChrisWAzure) reported 50 minutes ago from Liverpool, England

  @virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....

• 
  hazzalad (@lfc_shirts) reported 51 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  Tim Jackson (@TimmyJ1972) reported 52 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Ndawana Youngson (@NdawanaY) reported 55 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Tracey (@adamtracey8) reported 3 minutes ago

  @virginmedia @scoobiesue82 Tried everything you have recommended @virginmedia and still have the issue. It is only with Big Bang Theory on TLC channel 128. Can we get an update on this

• 
  devonj07 (@DevonScfc) reported 13 minutes ago

  @DJMattPeverell @virginmedia gone all the way down in stoke aswell mate

• 
  Chris (@plushchris34) reported 16 minutes ago

  @virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop

• 
  Madeleine Ebbs (@MadeleineEbbs57) reported 18 minutes ago

  Virgin Media, The Tonight Show, Crime is down in Dublin???

• 
  spidella's kitkat🍫 || exams (@kkitkat_exe) reported 18 minutes ago

  @OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker

• 
  zach close YT (@ZachcloseYT) reported 20 minutes ago

  Because of you @ScottishPower virgin media went down don't turn our power off again without letting us know you have to give people notice

• 
  MR_TRAVIS (@Travis_techz) reported 24 minutes ago

  @me_marifi @virginmedia @O2 Send me a DM for help

• 
  Sunny Singh (@sunnysenguk) reported 24 minutes ago

  @virginmedia just spent a hour with 2 advisors who have made me feel like disconnection is the best option with VM, I have raised a complaint but I don’t feel confident that it will come to a resolution after my experience. Shame to end my contract after 15 years as a customer 🤬

• 
  Ana Atkinson (@Ana1Atkinson) reported 25 minutes ago

  @virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet

• 
  sineadsmith (@sinead_smith13) reported 26 minutes ago

  @virginmedia Your apps not working now