Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Warrington, Bootle, St Helens, Runcorn, Ellesmere Port, Newton-le-Willows, Birkenhead, Widnes, Chester, Prescot, and Leigh.

City	Problem Type	Report Time
Liverpool	TV	24 hours ago
Liverpool	Total Blackout	1 day ago
Liverpool	TV	4 days ago
Warrington	TV	7 days ago
Bootle	E-mail	7 days ago
Liverpool	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Cambo (@cambo691) reported 4 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

• 
  Mrs Smith (@SmithysMaud) reported 5 minutes ago from St Helens, England

  @virginmedia can someone help me please? I’m about to lose my ****. Never ever known anything like this company. Now telling me lies on WhatsApp. Saying i logged an issue weeks after engineers had already been out to find the fault. Refusing compensation after 4 mths no service.

• 
  James (@jgrailpics) reported 6 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  Tom Rushton (@tomrushton88) reported 7 minutes ago from Haydock, England

  @virginmedia Or put me through to a manager or try to be remotely helpful in keeping me as a customer, im trying to sign an 18 month contract to give you money every month which I could just give to someone else I will not let this lie till i have my money back!

• 
  Andy McGill (@andrewjmcgill) reported 10 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

• 
  Mrs Smith (@SmithysMaud) reported 16 minutes ago from St Helens, England

  @virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 30 minutes ago from Lowton, England

  @virginmedia Trying to make a complaint - signed up to a deal I clearly asked not to be. Your website doesn’t work and can’t get through on the phone. Can someone please dm me with a way to speak to someone urgently

• 
  ikkivllattun (@bikbee) reported 32 minutes ago from Chester, England

  No Wi-Fi internet in my area @virginmedia man down apparently 🙄@O2 signal **** … not sure what they’re excuse is 🤔😳….So I’m roaming round with my phone in the air hoping to get lucky 🍀 😳😩

• 
  Ndawana Youngson (@NdawanaY) reported 33 minutes ago from Liverpool, England

  @virginmedia They worked on it, or so I thought. I was told they fixed some external connections issue (outside the house)

• 
  Jamie McLoughlin (@jmcloughlin) reported 35 minutes ago from Liverpool, England

  Anyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.

• 
  CryptoDan2k (@CryptoDan2k) reported 36 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Glynn Parry (@GlynnParry1974) reported 36 minutes ago from Liverpool, England

  @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

• 
  DM 🦌 (@DaveMbootlebuck) reported 38 minutes ago from Litherland, England

  @virginmedia Mine has just gone down now. I can’t ring via the virgin phone because the phone is connected to the hub.

• 
  Tim Jackson (@TimmyJ1972) reported 39 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Simon Roberts (@Simonrob1984) reported 40 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Ray Waring (@RayWaring) reported 45 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Tony (@AckerHeron) reported 46 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Gary Kilroy (@Gary_Kilroy) reported 47 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Thomas Evans (@92Tevs) reported 55 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Carpo (@Carpo_vp) reported 59 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Legal Eagle. (@ACLegalServices) reported 6 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  Stephen McCauley (@43mccauley) reported 7 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  Urban Groove (@Urban__Groove) reported 10 minutes ago

  @virginmedia I f***** HATE virgin media, i cant wait till my contract ends with you, Causing me stress by giving other 02 permission to set up a direct debit when i never instructed you too! BASTARDS! 😡

• 
  glam2506 (@glam1961) reported 11 minutes ago

  @virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.

• 
  A.Monolith @alanmonolith@bsky.social (@alanmonolith) reported 20 minutes ago

  @virginmedia the update time for the ML6 outage remains at 22:06 tonight since the first minute of it being off. Is this just a random time , feels unlikely due to working hours and worry that it’ll drag to tomorrow. Please can I have an update that isn’t check the checker?

• 
  Paul foster (@Paulfoster_64) reported 23 minutes ago

  @virginmedia Rh117ef internet down again! This service is absolutely dog ****!

• 
  Yasmin alibhai-brown (@y_alibhai) reported 26 minutes ago

  @virginmedia My email account has been locked since last Thursday 11 June. I am an award winning journalist. This has totally disrupted my work. Your customer services raised a ticket P0136 01850 on Saturday to get it unlocked. Nothing has been done. Over to you.

• 
  Danny Morris (@danny_9_morris) reported 26 minutes ago

  @virginmedia your internet is a joke, for the past 2 days I’ve had intermittent internet where it drops out for no apparent reason. It’s effected me working from home & tonight has mean I’ve missed 3 goals in the France c Senegal game. Your app says no issues but clearly there is

• 
  EA (@eanne30) reported 29 minutes ago

  @virginmedia broadband been down in ML1 5 postcode for over 12hours - been told engineers are working on it but your service checker shows no issues? Please update your customers on when service will be resumed 🤞🏼

• 
  Mr. Miyagi 🌴 (@GrumpyBiker1969) reported 29 minutes ago

  @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical