Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, Prescot, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	3 hours ago
Liverpool	Phone	9 hours ago
St Helens	Internet	1 day ago
Liverpool	Internet	1 day ago
Liverpool	Internet	1 day ago
Liverpool	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Gary Kilroy (@Gary_Kilroy) reported 5 minutes ago from Liverpool, England

  Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

• 
  Rob (@Robertlfc_) reported 9 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Lee (@Crosby71) reported 9 minutes ago from Seaforth, England

  @_Ludachris @virginmedia Not any more, got **** of them ages ago

• 
  Alan Dean (@alandean1878) reported 9 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Tom Rushton (@tomrushton88) reported 11 minutes ago from Haydock, England

  @virginmedia And the last complaint I raised over this got cancelled because it didn't have any details to the complaint even though all the messages are there to see through your WhatsApp service but the retentions team can't see that or deal with the complaint or help in anyway way

• 
  Emma Latham (@EmsydilemsyL) reported 17 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  Amanda Ralph (@aralph50) reported 20 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Colette Ellison (@colette2511) reported 35 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Rob (@Robertlfc_) reported 35 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Jack Kelly (@realjackoh187) reported 41 minutes ago from Widnes, England

  @virginmedia Just wifi, the phones tablets tv all just going off randomly. I have now booked a technician but I have been doing the troubleshooting for 2 days and its saying the issue is being fixed. Its only today they have said to send a technician

• 
  Colette Ellison (@colette2511) reported 42 minutes ago from Warrington, England

  @virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same

• 
  Tim Jackson (@TimmyJ1972) reported 43 minutes ago from Liverpool, England

  @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

• 
  Mrs Smith (@SmithysMaud) reported 43 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Pauline Hall (@hall291) reported 48 minutes ago from Halton, England

  @virginmedia how am I supposed to run an online tutoring business from home when your system goes down twice in a day ? #payingmorebutgettingless

• 
  hazzalad (@lfc_shirts) reported 49 minutes ago from Seaforth, England

  @virginmedia any help?

• 
  Maureen StewartJones (@supergran22) reported 50 minutes ago from Eccleston, England

  @virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.

• 
  phil61efc (@MirLADas) reported 51 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Maureen StewartJones (@supergran22) reported 53 minutes ago from Eccleston, England

  @virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.

• 
  Martin Travis (@lurkinhead) reported 54 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  DRood 🏳️‍🌈🎗 (@DoctorRood) reported 56 minutes ago from Chester, England

  @virginmedia What does Virgin do for disabled people, when their internet goes down?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John McClave (@johnmc32) reported 53 seconds ago

  @virginmedia hi broadband down in D24 since last night any resolution time?

• 
  William (@William232393) reported 2 minutes ago

  I had Virgin Media - for 10 hours, I also had Virgin Money, I will never EVER touch anything at all with Virgin in front of its name.

• 
  GW (@GGWilliams72) reported 2 minutes ago

  @virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Monk (@i_Charizard) reported 3 minutes ago

  @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite

• 
  Sekret Machines (@privatepilotuk) reported 4 minutes ago

  and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

• 
  Dr Peter Dilworth 💙 #Woke #GTTO 😷 Blue Tick👀 (@PeterDilworth1) reported 6 minutes ago

  @virginmedia please help these people out. You are now aware of the situation and are not providing the service you are being paid for.

• 
  Copa Mundi (@BigDaddiWard) reported 7 minutes ago

  @fred_fre @virginmedia @villa4ever29 Fix to be implemented by 1pm (they reckon) That’s me Homes under the hammer gone then 🙁

• 
  Torexeon (@Torexeon) reported 7 minutes ago

  @wrighty1707 @virginmedia It was me who suggested this when I worked for them. I designed it to get you on the phone to retentions, because a huge percentage of customers would just sit out of contract or complain online about astronomical pricing. Granted not every customer is able to get a decent deal.

• 
  Russell Frew (@rhfrew) reported 8 minutes ago

  @virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!

• 
  BooNeko (@BooNekoVT) reported 9 minutes ago

  @virginmedia PLEASE tell me how the issues for my WIRED internet is from my WIFI POD that i dont even have?