Virgin Media outages and service status in Runcorn, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Runcorn, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and E-mail.
- The most recent signal from this area was received Sep 9, 12:58 AM GMT+1.
- Wi-fi (50%)
- Internet (25%)
- E-mail (7%)
- TV (7%)
- Phone (7%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Northwich, Liverpool, Winsford, St Helens, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Northwich
|
Wi-fi | 1 day ago |
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Liverpool
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Internet | 1 day ago |
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Liverpool
|
Total Blackout | 3 days ago |
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Liverpool
|
3 days ago | |
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Liverpool
|
Phone | 5 days ago |
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Liverpool
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia No, they just left. Rang your customer service they are now telling me the problem is internal. I’ve had no internet since July, no tv since August. It’s beyond a joke now. 5 visits I’ve had.
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Colette Ellison (@colette2511) reported from Warrington, England@virginmedia No not going through it it’s too long and I don’t have time. Just wanted to everyone know that vm is a bad company and are robbing gets. Trading standards have been told and I’m 💯 % sure that there’s thousands of people doing the same
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Martin Travis (@lurkinhead) reported from Birkenhead, England@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia according to your representative my wifi is working perfectly and I don’t have any issues! That’s a bit odd considering I no service what so ever!
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phil61efc (@MirLADas) reported from Liverpool, England@virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
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Capitã Nat (@NatashaVic) reported from Liverpool, England@virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty
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Mrs Smith (@SmithysMaud) reported from St Helens, England@virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?
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Mark Langshaw (@MarkLangshaw) reported from Liverpool, England@virginmedia Was Thursday or Friday but you never call me back when you say you will, so I'm not confident it will be completed unless I keep chasing it up.
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Simon Roberts (@Simonrob1984) reported from Saughall, England@virginmedia why is the service down in Chester area? #virginmediadown
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Carpo (@Carpo_vp) reported from Chester, EnglandAh another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒
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Matt Attwood (@mattwood1702) reported from Liverpool, EnglandInternet down no good when working home #virginmediadown #virginmedia
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia is honestly the worst company for WiFi
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Mark Langshaw (@MarkLangshaw) reported from Liverpool, England@virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Jemima (@JemimaCamhs) reported from Garston, England@virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks
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DM 🦌 (@DaveMbootlebuck) reported from Seaforth, England@virginmedia No. Can’t get through. I’ve just submitted a complaint
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Colette Ellison (@colette2511) reported from Warrington, England@richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paddy Sweeney (@PaddySw99745534) reported@virginmedia @pholmes38 Repeatedly sent messages/emails explaining the issues. You don’t appear to know what you are doing. Awful customer service. Paddy Sweeney
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John Munro (@Munro78) reported@virginmedia Got an email saying my contract expires soon. Taking my payments from £73.50 to £137.50 - I can’t seem to find any new deals that would bring my payments down to what my original contract was. Unless I become a new member and you charge £49.99. This can’t be right?
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.
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Kat Nycoll (@KatNyc1) reported@virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team
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Alan Wright 🦫 (@Alanw47) reported@Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it
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Pure Hearted Human (@Graelwyn) reported@GoonerJo2201 @virginmedia It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.
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Virgin Media News (@VirginMediaNews) reportedFirst-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.
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stuuk1🇬🇧🏴 (@stuuk11) reported@LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.
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LGWLGWLGW (@lgwlgwlgw) reported@virginmedia another day another set of “intemittent service issues” can I make my payments to you intemittent depending on service availbility? Crock of **** service #crapbroadband
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meg (@MeganJuliaaa_) reported@virginmedia can you help me cancel a engineer booking as everything is working now