Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Leigh, Warrington, Birkenhead, Widnes, St Helens, Ellesmere Port, Prescot, and Northwich.

City	Problem Type	Report Time
Liverpool	Internet	3 days ago
Leigh	Wi-fi	3 days ago
Warrington	Wi-fi	4 days ago
Warrington	Wi-fi	4 days ago
Warrington	Wi-fi	6 days ago
Warrington	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  Mrs Smith (@SmithysMaud) reported 1 minute ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Elisabeth Hilton (@elisabethhilto4) reported 2 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  DM 🦌 (@DaveMbootlebuck) reported 4 minutes ago from Seaforth, England

  @virginmedia No. Can’t get through. I’ve just submitted a complaint

• 
  Tom Rushton (@tomrushton88) reported 4 minutes ago from Haydock, England

  @virginmedia Don't use this company its disgusting and disappointing the way they treat customers. Been trying to sort my contract out for 3 months now while they rob my money, create contracts that I've not agreed to and cancel complaints that I've raised.

• 
  Rob (@Robertlfc_) reported 7 minutes ago from Liverpool, England

  @virginmedia is honestly the worst company for WiFi

• 
  Carpo (@Carpo_vp) reported 8 minutes ago from Chester, England

  Ah another day of piss poor service from @virginmedia 0 Internet connection since 6am.... Thanks Branson 😒

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 10 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  Emma Latham (@EmsydilemsyL) reported 11 minutes ago from Liverpool, England

  @virginmedia advice please! I’ve been a customer for over ten years and am also an o2 customer and my account is now going up by another £12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing

• 
  murf (@JohnMurphy9172) reported 14 minutes ago from Liverpool, England

  @virginmedia Just managed to get hold of someone, and apparently after over 10 years of no problems I now need WiFi boosters at an extra cost to myself all of a sudden, they couldn't tell me why just trying to squeeze more money out of me

• 
  Jemima (@JemimaCamhs) reported 17 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Tim Jackson (@TimmyJ1972) reported 23 minutes ago from Garston, England

  @virginmedia I’d love to hear from how I’m supposed to report an issue with my broadband. You can’t do it via live chat and seemingly not via the phone either as you’re “experiencing difficulties”

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 32 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Councillor Michael Haw *🇺🇦 (@CllrMichaelHaw) reported 43 minutes ago from Eccleston, England

  Virgin media customer service 🥴😭🤯

• 
  Chris Wright (@ChrisWAzure) reported 49 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

• 
  Colette Ellison (@colette2511) reported 52 minutes ago from Warrington, England

  @richardbranson you really need to sort out your company @virginmedia they a robbing gets. That company is bad in all areas. Some advice for people trying to cancel record everything for proof as they say they have cancelled it then send you loads of bills 😡

• 
  Mrs Smith (@SmithysMaud) reported 52 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Maureen StewartJones (@supergran22) reported 55 minutes ago from Eccleston, England

  @virginmedia In this room have always had problems but just not like today. The router is just over 2 metres from box.

• 
  Matt Attwood (@mattwood1702) reported 56 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Jack Kelly (@realjackoh187) reported 57 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Andy McGill (@andrewjmcgill) reported 58 minutes ago from St Helens, England

  @virginmedia I have been without broadband all day, a day after you sent me a letter about price increases, an increase for what, even poorer service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cherta (@cheetachops) reported 6 minutes ago

  @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

• 
  Ian Perry (@ian_perry) reported 6 minutes ago

  @virginmedia - so, you apply an update to fix Sky Sports but trying to watch any box recordings now leads to stuttering and freezing. Look up comedian Norman Collier. It's like that! What on earth do we pay our bills for? Well, it isn't customer services is it?

• 
  Magnolia’s Art (@Magnoli23215778) reported 13 minutes ago

  @CheekyVic @virginmedia 100% agreed. Every fecking month I have an engineer coming. I’ve to do a whole rigmarole to turn my tv on @Virginmedia. I need to get rid. £92 a month I pay for crap!!!

• 
  D (@dh164481) reported 15 minutes ago

  @thetvroom Same issue on virgin media

• 
  Richard D G Cox (rcox.bsky.social) (@RDG_C) reported 19 minutes ago

  Hello @virginmedia might you please have your legal department confirm their address for service of documents such as, for example, formal “letters before action”? It would of course have been preferable if the question had not had to be asked, but … we are where we are.

• 
  Frankie Smith (@frankiesmith74) reported 20 minutes ago

  @virginmedia you have failed to install broadband at my new property as part of home move service. I have been promised engineers will attend each day for last 3 days - no sign! I’ve asked for updates - nothing! I’ve been told I’ll be contacted by Area Manager - nothing! Terrible

• 
  Liesl_ (@_lliesl_) reported 24 minutes ago

  This is not a *me* problem I went into an O2 store who told me that there was a known issue with the O2/Virgin media set up. I do not care. I expect to be able to access my account. I expect to be able to take the offer to change my tariff

• 
  Caoimhe Ní Chearbhaill (@Caoimhe_OCDH) reported 28 minutes ago

  @virginmedia WiFi down in D2 since yesterday evening

• 
  Stephen Laughton 🇺🇦 (@StevoLaughton) reported 28 minutes ago

  On a web chat with @virginmedia about my internet package renewal (because you can't talk to real people any more, right?)...at that very moment my internet access goes down...the gods are trying to tell me something, aren't they?

• 
  Neil I 🎢🍺 (@coaster_cowboy) reported 29 minutes ago

  @fred_fre @virginmedia @villa4ever29 Got a chat session with Virginmedia support, they have identified 4 platform outages affecting a number of customers, engineers are on site with estimated fix of today at 12:50