Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, St Helens, Warrington, Northwich, Chester, Liverpool, Prescot and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| St Helens |
Internet | |
| Warrington |
Internet | |
| Runcorn |
Phone | |
| Northwich |
Internet | |
| Chester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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david robinson
(@robbo1982) reported
from
Liverpool, England
@virginmedia is tv go down wont let me log in
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Em
(@dizzytix) reported
from
Warrington, England
@virginmedia help. My broadband is constantly intermittent. I never go a day without being cut off on one of my devices. When I try to email from the account it says it’s unavailable. How can I get help
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Anthony ajones
(@Anthony1981Feb) reported
from
Birkenhead, England
@virginmedia Still running slow. Averaging around 9-10mbps
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gleeson
(@johngleo) reported
from
Liverpool, England
@virginmedia is there an internet problem in the Norris green area
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Emma
(@EmmaZhaan64) reported
from
Roby, England
@virginmedia I see we once again have no broadband or TV service in my area; any idea when this might be fixed. No rush I just need the broadband for work, that’s all!
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp We were promised a signal booster when we upgraded our equipment. It’s been over 5 months now!
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Sue Lightfoot
(@suelightfoot) reported
from
Saughall, England
We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.
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Tim Lyth
(@the_eporter) reported
from
Ellesmere Port, England
@virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help
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Woggy
(@Allenwalkden) reported
from
St Helens, England
@sleepydeeves Yep .@virginmedia broadband and TV down in WA10, it's been flakey for months
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JC🔴⭐⭐⭐⭐⭐⭐
(@JoeyCaldwell) reported
from
Roby, England
@virginmedia download speeds today have been an absolute disgrace. Usually spot on but last two days struggling to make 20mbps. Joke of a service
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@btsportfootball @btsport The football on BT Ultimate on @virginmedia is unwatchable due to the sound issues. Thought it was a one off the other day but it’s bad again today.
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paul ridgway
(@paulridgway95) reported
from
St Helens, England
@virginmedia Tivo box was on for about 20 mins then shut down and re booted it's self
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia you're flakey broadband had stop working, again! WA10, trying to work from home and it's so unreliable, can't wait to change at the end of my contract, you're service is a joke.
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Brian O'Keefe
(@rider45) reported
from
Seaforth, England
@virginmedia @Ebb1 @DeejayEnforcer You could start with your website, would allow people a degree of self help instead of seeing “Oops there was a problem”
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Scott Carroll
(@scottcvrroll) reported
from
Liverpool, England
Never use @virginmedia its utter ****.
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StaceyWacey
(@StaceyK1980) reported
from
Liverpool, England
@virginmedia is there a number for customer services where you actually speak to a human being please. I have been trying for two hours now.
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I don't have any wired devices. The service has just been lost again. When the service is lost one of the green lights on my TiVo box starts to flash, but TV service remains normal
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Edward Cawley
(@scubasteady) reported
from
Birkenhead, England
@virginmedia how do you expect to retain my custom if the wait for retentions team is 45 mins is there no other way to cancel
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Mersey SEO
(@MerseySEO) reported
from
Seaforth, England
@virginmedia We’re on at the moment & has been stable for last 2hrs. Normal base status light at bottom. When goes down, Internet light flashes whilst syncing - sometimes requiring repeated attempts.
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
@virginmedia I've done all that. Service was restored after two hours, but these breaks in service have been happening for three days now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bread
(@Connor60974704) reported
@virginmedia bro fix yo **** like damn i love it when my internet drops out for no reason
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Andy Parslow - P6
(@1Parz) reported
@virginmedia Yep that’s great…it’s totalled £184 credit which should have been applied in July/Aug…issue is it’s hasn’t been used repeatedly for the last 4 months. We have been fined and cut off numerous times now and even though the credits on the account I have to pay to be re-activated
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vaylo
(@yovaylo) reported
Virgin media is so **** I cba
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stephen johnston
(@smj1967) reported
@virginmedia I raised a complaint on Monday and was told by customer services that I would get a follow up in between 2 and 24 hours. Guess what? Not a peep. I don't know whether it's incompetence or what but I've been fed lie after lie and no one has shown either the interest or inclination
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Lena | #ABetterABZ
(@DoctorLazlo) reported
@virginmedia your service lately has been absolutely atrocious with these constant outages, honestly considered changing my provider because it doesn’t seem like your broadband can handle more than one person connected at any one time.
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Daniel
(@boola81) reported
@virginmedia Even though there are no service issues, according to the status page.
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Sarah Spain
(@sajspain) reported
@virginmedia That number just tells me what I already know. No estimate of when our service will be back. What is the issue exactly???
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DR
(@TheRoonMeister) reported
@virginmedia hi virgin media. My friend has removed a TiVo box off her account and sky cinema to save money as she’s struggling at the moment with bills. Something went very wrong and her bill is going up rather than down with these reductions after confirmation email! Any idea?
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Daniel
(@boola81) reported
@ImranWebsites @virginmedia Down in LE3 too…
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SteveForTheDeaf
(@SteveForTheDeaf) reported
@virginmedia Hi. I’m a grumpy customer after spending the last hour trying to cancel my sucky internet & being passed though 5 departments trying to fob me off before hanging up on me because they’ve now closed. Please help me get out of this £100 a month dial up sim from hell