Virgin Media

Virgin Media Outage Report in Runcorn, Borough of Halton, England

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The latest reports from users having issues in Runcorn come from postal codes WA7.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Runcorn, Borough of Halton, England 02/22/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Runcorn, Borough of Halton, England

The most recent Virgin Media outage reports came from the following cities: Warrington, St Helens, Liverpool, Widnes, Runcorn, Prescot, Northwich, Ellesmere Port and Eastham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Internet
United KingdomSt Helens Wi-fi
United KingdomLiverpool Phone
United KingdomSt Helens TV
United KingdomWidnes Wi-fi
United KingdomWidnes Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • bencapper Ben Capper (@bencapper) reported from Garston, England

    @virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC

  • cfraz172 claire fraz (@cfraz172) reported from Rainhill, England

    @virginmedia got a problem with the TiVo box it’s the second box - tried to reset two days ago and delete everything has been on the screen since then - any suggestions as this has been nothing but trouble and for £122 per month is a joke

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    Any issues in M29 area @virginmedia as per usual, the internet is down.

  • paulhallett6 paul hallett (@paulhallett6) reported from Birkenhead, England

    @virginmedia My wifi keeps going down av phoned few times...thay just don't seem to care put the phone down on a number of occasions....

  • ValAlker val alker (@ValAlker) reported from Liverpool, England

    @virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -

  • alan_seeley Alan Seeley (@alan_seeley) reported from Liverpool, England

    @virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @virginmedia Yes. It's broken.

  • nathanrigby__96 Nath (@nathanrigby__96) reported from Tyldesley, England

    @virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.

  • Footywirerob Rob Wood (@Footywirerob) reported from Warrington, England

    @virginmedia why can I never seem to get through without a twenty odd minute wait. I have a query re my bill and can't seem to speak to anyone

  • tiny_mischief Shaunna (@tiny_mischief) reported from Tyldesley, England

    @virginmedia We have and it resent a signal to our box however we now have very intermittent service.

  • CalvinBWFC1984 Calvin Williams (@CalvinBWFC1984) reported from Leigh, England

    Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!

  • BTLF1 BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • cyhveize Cyhveize (@cyhveize) reported from Liverpool, England

    @simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful

  • Lyntrick L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉ (@Lyntrick) reported from Garston, England

    @virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal

  • xstex Stephen Robinson ⚡ (@xstex) reported from Seaforth, England

    @carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.

  • sp7974 Stu. (@sp7974) reported from Seaforth, England

    @MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    So @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.

  • Lucy8720 Lucy87 (@Lucy8720) reported from Chester, England

    @virginmedia your trains are a joke! Whatis the point of reserving 4 seats as a family and having confirmation of my seat numbers, then when getting on the train it says unreserved and i have rude people refusing to move out of seats so i cannot sit with my family!! Terrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia And now they have put me through to customer relations not disconnect!!! Aaaagh!!! @skytv @Vodafone pls tell me you offer better

  • Georgieporgy69 G 🇨🇾💙 💜 (@Georgieporgy69) reported

    @virginmedia I still wish to cancel my contact

  • dez_parker6 Dez Parker (@dez_parker6) reported

    @virginmedia Hi. I’ve just done that. The box has rebooted again and now seems to be working. Thanks for your help

  • DavidWPirie DPScotInd 😁🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DavidWPirie) reported

    @virginmedia No issue in area but there is an issue showing up with connection. This has been going on since installing virgin media. Have never had any issues with broadband connection before, however with VM it's daily

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia There is now no one there. Your latest person just put me through to a dead WhatsApp line. This is scary. The fact you have not tried to contact me yourself shows the lack of customer interest. I

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia You don't need to!! Your customer team does. You need to pass this on so it is investigated internally. It is off the scale appalling. You will lose thousands of customers from this. I would be one but you are ignoring me on WhatsApp!!!

  • GoldenandSheen Sheen (@GoldenandSheen) reported

    @virginmedia This has happened several time this year alone. I spend hours communicating with Virgin and pay an extortionate amount for a service I don't receive. I would like to escalate this as a complaint now. I've had enough and I want my money back. Its terrible.

  • Georgieporgy69 G 🇨🇾💙 💜 (@Georgieporgy69) reported

    @virginmedia Poor stability and it was down yet again this morning

  • lady_manor Bang Bang, I’m a taxi driver. (@lady_manor) reported

    @virginmedia It says the discount runs out in September. It’s gone from 37 a month to £40.25 and I’m not prepared to pay that for broadband. Can I cancel?

  • NeilClarke1975 Neil Clarke (@NeilClarke1975) reported

    @virginmedia Your site does not direct people to phone. You would assume the chat would be quick. Renewing a contract with a known package should take 5 minutes. And you don't need a WhatsApp agent to call, you need an option to say if customer wants to call... just make it better!