Virgin Media outages and service status in Runcorn, England
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Runcorn, including 2 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received Aug 30, 10:10 PM GMT+1.
- Wi-fi (47%)
- Internet (33%)
- TV (10%)
- Total Blackout (7%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Runcorn, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Leigh, Warrington, Birkenhead, Widnes, Ellesmere Port, Prescot, and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 10 hours ago |
|
Liverpool
|
Phone | 15 hours ago |
|
St Helens
|
Internet | 1 day ago |
|
Liverpool
|
Internet | 1 day ago |
|
Liverpool
|
Internet | 2 days ago |
|
Liverpool
|
Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Ray Waring (@RayWaring) reported from Liverpool, England@virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue
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CryptoDan2k (@CryptoDan2k) reported from Roby, England@virginmedia Done it again, 3 outages in 3 days. Very poor
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DM π¦ (@DaveMbootlebuck) reported from Litherland, England@virginmedia Mine has just gone down now. I canβt ring via the virgin phone because the phone is connected to the hub.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia is honestly the worst company for WiFi
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(γ£ββ‘β)γ£ βα΅’βββββββ α΅’β βββ βα΅€ββα΅£α΅’βα΅£ fα΅£α΅€α΅’β (@beakybox) reported from Litherland, England@virginmedia broadband being down again, how, why
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Matt Attwood (@mattwood1702) reported from Liverpool, EnglandInternet down no good when working home #virginmediadown #virginmedia
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Emma Latham (@EmsydilemsyL) reported from Liverpool, England@virginmedia advice please! Iβve been a customer for over ten years and am also an o2 customer and my account is now going up by another Β£12 per month on a pretty basic package! Phoned twice and been told that someone will get back to me with a new price package - still nothing
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia So Iβve been told false information to make me sign up there and then! Terrible customer service there!
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zach close YT π³οΈβππ³οΈβπ (@ZachcloseYT) reported from St Helens, EnglandYou say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia
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Jack Kelly (@realjackoh187) reported from Widnes, England@virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?
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James (@jgrailpics) reported from Liverpool, EnglandCompletely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!
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Martin Travis (@lurkinhead) reported from Birkenhead, England@les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? π±
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia Im not free no but shes managed to get a whats app going although the numbers they are giving her are not working. She just wants her phone to work.
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Emma (@EmmaZhaan64) reported from Roby, England@virginmedia All internet is down, wireless and wired; the hub light is white and itβs a Hub 3.0.
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I have a booster. It was sent to me last Spring because of previous problems with TV in this room.
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Mick Mc 23 (@Mick_McIver1984) reported from Kirkby, EnglandAnyone else useless @virginmedia gone down got no internet house is in melt down
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DRood π³οΈβππ (@DoctorRood) reported from Chester, England@virginmedia What does Virgin do for disabled people, when their internet goes down?
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Maureen StewartJones (@supergran22) reported from Eccleston, England@VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andy spinoza (@andyspin) reported@virginmedia Hi weβve been plagued by problems since you introduced the new box /software. Now itβs not showing ANY Tv! Totally shocking service. been waiting for 40 mins on the phone line. Your diagnostics show no issues but we have NO Tv- our lives taken over rebooting. Rubbish
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Movies4life (@Moviestvlife) reported@virginmedia Iβve had no WiFi for 2 days youβre now saying itβs gonna take until Friday to fix
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Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!
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GW (@GGWilliams72) reported@virginmedia @MrWVaughan I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Servβs on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. Iβm going back to @SkyUK ππ»ππ»ππ»
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R (@Rah333m111) reported@O2 @virginmedia spent months trying to resolve incorrect default from Jan 2026.Multiple complaints have been incorrectly closed/ignored/been passed between departments. No deadlock letter closed my complaint without addressing my response. @LutzSchueler help! Comp unacceptable!
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maxine wilson π¬π§π¬π§π¬π§ (@maxinewilson121) reportedI have changed Internet yesterday as I was out of contract with virgin media and they wanted 95 a month, I have switched to @youfibre and I am thrilled to bits with it and now even get signal in my garden.
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Mike Kemmett β³ππ»ββοΈππ (@kemmo81) reported@virginmedia not internet/tv all day, please update when you will fix- wd5 area
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Virgin Media News (@VirginMediaNews) reportedA man in his late teens is in a critical condition following a crash involving an e-scooter in Co Longford. The single-vehicle incident happened on Battery Road in Longford Town at around 10.40pm last night. He was taken to Regional Hospital Mullingar with serious injuries. A teenage girl is being treated for injuries believed to be non-life threatening. More on Virgin Media PLAY and #VMNews
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π±ππ’πΉππ’ππππ₯ (@BayJayZus) reported@virginmedia @moonpeach212 And what an absolute joke your customer service has become! I can't believe I am paying for this shΒ‘t!
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Truthwillsetyoufree (@Truthwills26171) reported@RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If thatβs a personal issue Iβll happily hold it. Where did I say it wasnβt a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!