Virgin Media outages and service status in Runcorn, England

Problems in the last 24 hours in Runcorn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Runcorn, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Widnes, Warrington, St Helens, Ellesmere Port, Birkenhead, Prescot, Northwich, Runcorn, Chester, and Bootle.

City	Problem Type	Report Time
Liverpool	Internet	3 days ago
Liverpool	Internet	3 days ago
Widnes	Total Blackout	3 days ago
Warrington	Wi-fi	4 days ago
Liverpool	Wi-fi	4 days ago
St Helens	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Runcorn, England

Latest outage, problems and issue reports in Runcorn and nearby locations:

• 
  phil61efc (@MirLADas) reported 5 minutes ago from Liverpool, England

  @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

• 
  Elisabeth Hilton (@elisabethhilto4) reported 8 minutes ago from Lowton, England

  @virginmedia Been signed up to a contract I specifically asked not to be. Unable to get through on the phone and your online complaint submission form does not work. Can someone please contact me urgently

• 
  Andy McKeown (@AndyMcK1982) reported 13 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  Glynn Parry (@GlynnParry1974) reported 17 minutes ago from Liverpool, England

  @virginmedia @YODELhell @AndyJ78 Worst delivery company going!!! Why don’t the companies that use them do a bit of research? GREED!!!!

• 
  Mrs Smith (@SmithysMaud) reported 19 minutes ago from St Helens, England

  @virginmedia Telling me an engineer will come next week now, not good enough. Waited in all morning for one that never came and still no service.

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 23 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Maureen StewartJones (@supergran22) reported 26 minutes ago from Eccleston, England

  @VirginMedia Received message. Now not accepting my email address. I have one only. My problem is with the remote control which is activated by pressing 2 buttons when they light up. Have had nothing but trouble with one remote for one TV. Your communication us not helpful.

• 
  Matt Attwood (@mattwood1702) reported 28 minutes ago from Liverpool, England

  Internet down no good when working home #virginmediadown #virginmedia

• 
  Martin Travis (@lurkinhead) reported 29 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia Still saying 12.05 on the app Lesley .... have they put that new estimated fix time out elsewhere? 😱

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 37 minutes ago from St Helens, England

  You say you care about your customers and if you did you would fix your ******* **** Internet problems that everyone is having and don't even bother replying @virginmedia

• 
  Amanda Ralph (@aralph50) reported 40 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  Mrs Smith (@SmithysMaud) reported 42 minutes ago from St Helens, England

  @virginmedia are an absolute joke. Was told to call back at half 6 and guess what? They’re shut! And again, no engineer visit. Getting cancelled 1st thing in the morning. Over a month of total loss of service, piss take. #avoid

• 
  Tim Jackson (@TimmyJ1972) reported 45 minutes ago from Garston, England

  @virginmedia To be honest, the issue is an intermittent fault. My wife works from home and the broadband just drops out numerous times a day. Then comes back on. It’s only worthwhile doing a remote test if it’s when it drops out. Otherwise all will look fine

• 
  Ray Waring (@RayWaring) reported 46 minutes ago from Liverpool, England

  @virginmedia Please contact me via this route - will be the quickest way to respond and resolve the issue

• 
  Ray Waring (@RayWaring) reported 47 minutes ago from Liverpool, England

  @virginmedia Sorry I really don’t get it. A few hours ago I was told that your team would investigate etc. Now you’re telling you don’t have any access so I’m left to hang on with no one from VM being able to update me. Is that it?

• 
  Martin Travis (@lurkinhead) reported 47 minutes ago from Birkenhead, England

  @virginmedia Okay, but with respect, the problem is your call centre say different stuff every time, which inevitably bears no resemblance to reality. Later, VM deny those conversations ever took place and there is no written evidence to back up what was agreed. That's what I am after here?

• 
  CryptoDan2k (@CryptoDan2k) reported 48 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  James (@jgrailpics) reported 48 minutes ago from Liverpool, England

  Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

• 
  Andy McKeown (@AndyMcK1982) reported 49 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Mark Langshaw (@MarkLangshaw) reported 59 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SAVE LAMMAS PARK (@SharonBewley) reported 6 minutes ago

  @virginmedia No thanks - I have supplied all the information you require to address the issue

• 
  Greg Cunnington (@Yuzi87) reported 6 minutes ago

  @virginmedia You gave me no other option but to pay £68 a month while a new customer will pay less than me forever.

• 
  Gaz Beech (@gazbeech) reported 11 minutes ago

  @virginmedia is there a problem in the Lincoln area with internet and tv? They have been down all morning

• 
  AHMADINHO 🇳🇬🇬🇧 (@dinho_1545) reported 11 minutes ago

  @Buzillion Now three is giving me 15 pounds option sha , the problem is the building only had virgin media service

• 
  oodaluke 🇺🇦🇪🇺 (@oodaluke) reported 12 minutes ago

  @Ochai_Muse Virgin media issue

• 
  paul d (@pauldewolfe) reported 12 minutes ago

  @virginmedia I’m now speaking to your web team, who have found a better offer that your renewal team couldn’t. It’s too late now, though, as I want to cancel.

• 
  Shaun Riley (@shaunriley1954) reported 13 minutes ago

  @DarcKni68649817 @virginmedia I had that and I have been a customer since before ntl!!

• 
  Wix (@wixinho) reported 13 minutes ago

  @steppaCS @virginmedia They’re so ****. Since moving back I’m on EE and never had any issues other than a day outage when they were doing maintenance on the area.

• 
  Lay D Fingers (@LayDFingers) reported 14 minutes ago

  @virginmedia can you please help me by sending a confirmation of my final bill pronto

• 
  Frazzz (@FrazzzYT) reported 15 minutes ago

  "There is intermittent signal in your area" so what did @virginmedia spend nearly a week destroying the Internet in this area actually fix... can't wait to leave once Openreach finish their build in this area. Sick of terrible service. Trying to run a business lol