Virgin Media Outage Report in Runcorn, Borough of Halton, England
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The latest reports from users having issues in Runcorn come from postal codes WA7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Runcorn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Runcorn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Runcorn, Borough of Halton, England
The most recent Virgin Media outage reports came from the following cities: Ellesmere Port, Eastham, Warrington, Liverpool, Northwich, Runcorn, Widnes, Prescot, St Helens and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port |
Internet | |
| Eastham |
Internet | |
| Warrington |
Internet | |
| Liverpool |
Internet | |
| Northwich |
Wi-fi | |
| Northwich |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Runcorn, England
Latest outage, problems and issue reports in Runcorn and nearby locations:
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Graeme Bamber
(@gbam86) reported
from
Liverpool, England
@virginmedia @gbam96 Yes it has been cancelled now, it was the manner it took to get there! Nearly 20 mins of asking to cancel! he had a bad attitude. Very disappointed with the customer service
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
WiFi app and it says nope I’m not working at all. The Virgin media account app says I’m not the main account holder but I am and always have been. Virgin customer service and products score out of 10 for brilliant is 1 for rubbish
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Phil
(@philstandish) reported
from
Bryn, England
@virginmedia Hi. I've had major issues since I rejoined Virgin just before Christmas. I was passed to the Elite team, who did what they could to resolve the Wi-Fi signal issues I was having. Now in the last 48 hours the WiFi has gone down twice for several hours. But yesterday TV & phone too
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Andy Milburn
(@AndrewGMilburn) reported
from
Garston, England
Wifi down intermittently for 24 hours now @virginmedia and no checks or fixes help. Everything plugged in properly. Next available appt is Thursday morning - I work from home FFS what am I supposed to do until then??? #poor Can't even speak to anyone. #shambles
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Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia how can you say you're reliable when we haven't had broadband for 14 hours with no explanation and ever increasing promises as to when resolved? Virgin Media has failed me and others in the Rainhill area. As we say in the North- shite service
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ste donnelly
(@ste19410949) reported
from
Widnes, England
@virginmedia speeds are crap again
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Charlotte
(@charl_middo) reported
from
Liverpool, England
@ThreeUKSupport hey 3, both me and my husband have 3G or below 90% of the day at the moment (5-6weeks now) and with @virginmedia also being down we can’t do anything, yet the network coverage says it’s fine… are there any issues in the L9 area for 4G?
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leanne
(@leannef55) reported
from
Aintree Village, England
Virgin Media and Sky viewers. Is yours the noisiest, most horrible sounding thing when your remote falls off the settee and hits a wooden floor? Virgin remote holder here- massive yes from me! 😖
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Try to contact @virginmedia on there faulty mobile service or wifi but call keeps ending without me doing any thing
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Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Yeah same here Si, never had any problems but the past 12 months or so been shite
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Phillip Tipton
(@mrphilliptipton) reported
from
Haydock, England
The interminable menus on the Virgin Media customer line lasted 3 minutes and 20 seconds just now, most of it being lectured on how efficient this would make my as yet unanswered call.
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Michael
(@Michael85600050) reported
from
Rainhill, England
@virginmedia gross incompetence shown in L35 area today. Basically no broadband for 14 hours. No indication as to why and each hour the time of resolution extended. Not a good advert for the service. Go with Sky is my suggestion
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Whittle
(@Stixx1979) reported
from
Birkenhead, England
@wilkinsonpete @virginmedia Its appalling mate. Its flagged up daily on here. In a couple of days. You will be contacted on here asking is there any way they can help. Joke of a company.
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michelle cunningham
(@shellc11) reported
from
St Helens, England
@virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I deleted the apps from my phone to reinstall and try again but now they won’t download and my friend has the same issue of not the account holder when he is on app
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Why have you rang me twice today offering to fix my broadband issues when I HAVE NOT called to report any??? Cold calling at its finest!
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
@virginmedia Cant sign in as it's the landlords account 🙄🙄🙄
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Ann_1878
(@Toffeegirl13) reported
from
Halewood, England
@MachinegunSi @virginmedia Been ****** awful lately, sick of it. Think I'm gonna serve them
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Paul Rooke
(@thereal_rookie) reported
from
Prescot, England
@virginmedia Already checked, your website says we have issues. Just disappointed that I have missed what sounded like a good @F1 race
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abbu Aiza
(@AbuAizabear) reported
@S_Sajid96 @virginmedia ..intermittent. We just got sky and they said they can offer other things to help improve it so will see.
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L-PlateGamer
(@LPlateGamer) reported
@virginmedia It worked last night and went again this afternoon and is down. Hub 3.0 settings show there is no Internet being supplied. Please explain why you have turned it off
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Abbu Aiza
(@AbuAizabear) reported
@S_Sajid96 @virginmedia Virgin media we had excellent service for one year then 2 years of same as BT where we kept losing WiFi. That one year was the best we had from all the ones we used. We just got sky and the Q box is supposed to work as a booster but it'***** and miss with connection being..
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Chris Yeung
(@ChrisYeUK) reported
@virginmedia sigh… another outage of home broadband. When is this unreliability going to end? VM you need to do better, especially you have just put up the prices.
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alan rooney
(@Dungeon_Rooney) reported
@virginmedia Can i send you my mobile number privately so you can check why you are cutting off a loyal customer of more than 20years
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Jinwoo Leem
(@ideasbyjin) reported
Disappointing it had to be this way. Unless @virginmedia are willing to make some compromises, I will never use Virgin again. Anyone reading this thread should really reconsider Virgin as a provider.
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jim
(@thiccjim_xxx) reported
@virginmedia The issue has been ongoing and got worse last night and has continued on to today, the issue is happening on both wireless and wired devices and I believe my housemate has
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andrea felton
(@feltors) reported
@virginmedia Done that it’s still not working
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia Its gone off....AGAIN! Also happened yesterday for a lot of people in this street! Virgin, sort your **** out! This is not good enough for a company we pay over the odds for!
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H. Sandhu
(@94JattSandhu) reported
@virginmedia No network issues found. But it still losses connection frequently throughout the day.