Virgin Media outages and service status in Chester, England
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jun 3, 3:55 PM GMT+1.
- Internet (56%)
- TV (33%)
- Wi-fi (11%)
The latest reports from users having issues in Chester come from postal codes CH3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Chester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent Virgin Media outage reports came from the following cities: Runcorn, Widnes, Chester, Ellesmere Port, and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn
|
Wi-fi | 1 day ago |
|
Runcorn
|
Wi-fi | 2 days ago |
|
Runcorn
|
Internet | 3 days ago |
|
Widnes
|
Internet | 8 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
-
Ann_1878 (@Toffeegirl13) reported from Halewood, England@MachinegunSi @virginmedia Been ****** awful lately, sick of it. Think I'm gonna serve them
-
Steve Eades (@steveeades) reported from Runcorn, England@virginmedia why is my internet not working again? WA7 4RF postcode please advise.
-
Ann_1878 (@Toffeegirl13) reported from Halewood, England@MachinegunSi @virginmedia Yeah same here Si, never had any problems but the past 12 months or so been shite
-
YODELhell (@YODELhell) reported from Ellesmere Port, England@virginmedia @Logical1966 Liars. It’s Virgin’s job. Not the customer’s.
-
MisterDaz (@MisterDaz) reported from Ellesmere Port, England@virginmedia @sportingredLFC Loads of people are having this issue. Stop passing it onto the customer to resolve. I expect a refund for this.
-
DRood 🏳️🌈🎗 (@DoctorRood) reported from Chester, England@virginmedia I never expected any engineer, because I'm aware it's an outage that affects a lot of people. But your CS responses could be a lot better.
-
Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia having problems tv channels not working phone 150 not taking calls
-
HLM (@HelenLMoran) reported from Garston, England@virginmedia I need to cancel an engineer appointment. I can’t do it online and I don’t have a password to get through on the phone
-
Lukefoster89 (@LukeFoster89) reported from Sandymoor, England@virginmedia Hi, what's the best way to make a complaint? I've never experienced such incompetence from a call centre in my life. Please can some one review my calls over the last few weeks.
-
Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
-
Kev James (@djkevjames) reported from Runcorn, EnglandHelp please @virginmedia is there a problem in the Wa74et area ?
-
Helen Walsh-ONeill (@HellsbellsO) reported from Widnes, England@virginmedia Hi when I phone my Mum & dad up there phone line is really noisy lots of interference so it hard to hear them there not allowed out as there in there 70 please can you help we have reported this before
-
Steve Eades (@steveeades) reported from Runcorn, England@virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?
-
𝕿𝖎𝖒 𝕷𝖞𝖙𝖍 (@the_eporter) reported from Ellesmere Port, England@virginmedia Hello, myself and a friend are having problems with our remotes not working with our virgin media boxes and would like to know how we can get replacements. Tried contacting on the phone. If there is another number or email we can use could you please forward? Thanks
-
Tim Lyth (@the_eporter) reported from Ellesmere Port, EnglandNo Internet. Hope @virginmedia fix whatever the fault is soon
-
The Clawless Lobster 🦐 (@JuiceTerry9) reported from Garston, England@ALANMYERSMEDIA @virginmedia Absolutely incompetent. Takes an hour to speak to someone, they then tell you you’re through to the wrong dept and pass you back in the queue. Took me 2 months to sort my internet out recently. Awful service.
-
Alison Wright ♌️ (@AlisonHopkin) reported from Ellesmere Port, EnglandSo I first get a call claiming to be from @skytv about tech issue on my broadband I said how’s can that be (I’m not with them) they hang up. Not more than 30 mins later same type of call claiming to be @virginmedia about same issue. Numbers calling me are 01639686677, 01793635483
-
Kerry Pearse 💕 (@KerryPearse) reported from Widnes, England@virginmedia It’s ok I’m not explaining the issues on here then.
-
Steve Eades (@steveeades) reported from Runcorn, England@virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.
-
Him Over There 💙👨🚀🚀 (@snathe) reported from Halewood, EnglandThe scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
MrsM 💙 (@oldpoyntz) reported@PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.
-
RM argyrim.bluesky.social (@ArgyriM) reported@Lulette5772 @virginmedia Very bad @virginmedia The opposite of customer centric (customer abusive ?)
-
Mark Dickson (@4bff1d43443741a) reported@virginmedia still waiting on email 1.5hrs later. Appalling customer service #joke
-
Anne (@annewitha_e) reported@virginmedia Trying to phone about changing my contract but going round in circles on your robotic so called 'help' line. When it gives the option I want,I say 'YES' amazingly the robot says, Sorry I didn't get that! Is that because I want to remove some services?
-
Simon (@cleggy1966) reported@virginmedia I already have done and it is hopefully being sorted. All depends on whether the engineer turns up this afternoon or whether you decide to cancel the appointment again
-
Dave Warrilow (@argyledavros) reported@vriginmeditif @virginmedia these appear to be impersonating. Your customer service is bad enough as it is.
-
WATCHING THE GAME (@Pass_Move) reported@virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.
-
Poli 🤌 (@CryptoPoli) reported@virginmedia It's now almost 1 full month worth of a total loss of internet service and another failed engineer visit. This is completely unacceptable, I can't get any answers from your customer service team on when this will be resolved and your engineers never call!!! @virginmedia
-
Jane Smith (@smithers263) reported@virginmedia hi, is there an issue with blueyonder emails? Was working ok this morning till about 10:30 am
-
cari_lou (@swlondonraised) reported@virginmedia And to top it off my data is so bad I'm having to stand by my window its actually laughable if i wasn't so bloody angry