Virgin Media outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester, England

The most recent Virgin Media outage reports came from the following cities: Runcorn, Chester, Wrexham, Ellesmere Port, and Widnes.

Community Discussion

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Virgin Media Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Rob (@Rigobluenose) reported 46 seconds ago from Littleton, England

  @virginmedia What price customer loyalty...Eh £276 more than everyone else please Sir

• 
  Kev James (@djkevjames) reported 4 minutes ago from Runcorn, England

  @virginmedia is there problems in halton/Cheshire area please ?

• 
  Steve Eades (@steveeades) reported 4 minutes ago from Runcorn, England

  @virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?

• 
  MisterDaz (@MisterDaz) reported 6 minutes ago from Ellesmere Port, England

  @virginmedia @M_Jones1996 So you’ll be compensating all the customers who can’t watch the @LFC game for the SECOND WEEK RUNNING because of the same issue?

• 
  Alan Wilkinson (@mrwilkinson1979) reported 25 minutes ago from Widnes, England

  @virginmedia still waiting for contact or a method I can use to contact. Disgusting service! Happy to take my money

• 
  Jo3r (@J0er_82) reported 27 minutes ago from Garston, England

  @virginmedia whys your Internet ****?? Never works when I want it to

• 
  Jemima (@JemimaCamhs) reported 29 minutes ago from Garston, England

  @virginmedia Hi, will this continued investment mean finally getting signal in my area? It’s a central area and the signal is awful. Thanks

• 
  Technical Issues ☭ (@RagnarokAhead) reported 32 minutes ago from Runcorn, England

  Imagine my shock that @virginmedia has absolutely shafted me yet again and gone down. Can't believe I'm paying for this, utter incompetence

• 
  sandra hunter (@Sandie42Hunter) reported 33 minutes ago from Widnes, England

  @virginmedia you are getting slated on Facebook looks like you will lose lots of customers after this is over, in the chat you say ring after 1 hour of waiting you get cut off . Poor customer service, my plan has run out so it’s gone up in price I am on Furlough cost cutting .

• 
  Helen Walsh-ONeill (@HellsbellsO) reported 33 minutes ago from Widnes, England

  @virginmedia Hi when I phone my Mum & dad up there phone line is really noisy lots of interference so it hard to hear them there not allowed out as there in there 70 please can you help we have reported this before

• 
  Jack Kelly (@realjackoh187) reported 35 minutes ago from Widnes, England

  @virginmedia I'm checking online and it's saying there is an issue with the TV, but saying broadband is fine. I've had constant disconnections throughout the day for 2 weeks now. It works for a few minutes then goes off. What is going on?

• 
  Tim Lyth (@the_eporter) reported 38 minutes ago from Ellesmere Port, England

  @virginmedia I just changed my account from my mums account as she has died to mine but I need to find out the info to connect to my tivo as its changed obviously. Please help

• 
  DAN GRUNDY🏆🏆🏆🏆🏆🏆 (@danpgrundy) reported 41 minutes ago from Heswall, England

  @simonrim @virginmedia Bit like the customer service at the Viking last week after we complained about the awful curry we got served, sorry to hear that she said 🤔 #notsurpriseditscloseddown

• 
  Corey Davies (@CoreyLDavies) reported 47 minutes ago from Ellesmere Port, England

  The customer service from @virginmedia is absolutely shocking!

• 
  Ian Farr (@ianfarr) reported 47 minutes ago from Ellesmere Port, England

  @virginmedia how difficult it was trying to cancel a contract that's got less than 2 weeks left to run. Cant be charging people to cancel a contract with that amount of time. Plus you took more money off me last bill. Ridiculous customer service

• 
  Kerry Pearse 💕 (@KerryPearse) reported 50 minutes ago from Widnes, England

  @virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care

• 
  Bronwyn Galloway (@GallowayBronwyn) reported 51 minutes ago from Garston, England

  @virginmedia pay for BT box office live fight tonight and it comes up with W02 signal error instantly what's that about???

• 
  HLM (@HelenLMoran) reported 53 minutes ago from Garston, England

  I hate to call a company out online but @virginmedia are awful

• 
  Tom Jones (@tomjoneschester) reported 55 minutes ago from Saltney, Wales

  @NadineDorries @virginmedia @O2 You really do thrive on misleading the British public, don't you? What an awful Cabinet we have governing us...

• 
  Perry (@perry_shoemark_) reported 57 minutes ago from Abenbury, Wales

  For the sake of your sanity.. avoid @virginmedia like the plague. The worst customer service on the planet. Two months and still no broadband install. Jokers

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Owens (@DavidOw38948049) reported 2 minutes ago

  @virginmedia 2/2 They are fixed to my private property. Please confirm in writing your legal right to keep them here, and arrange removal within 28 days.” I look forward to a speedy reply to resolve this issue

• 
  Stephen Hampson (@StephenHampson) reported 3 minutes ago

  @virginmedia brilliant. Less than 12 months before the remote control on the streaming box packs up. And you haven't listened to feedback otherwise it would be one of the options on the help screen. What an awful company this is. Yes I've changed batteries.

• 
  JR (@Dadyougeek) reported 5 minutes ago

  @virginmedia Is this an automated tweet because you’ve said this many times and not responded to my message! A bit like your engineers turning up to fix things this is a shambles

• 
  Joanna O'Donovan (@22abfabf1cf4408) reported 7 minutes ago

  @virginmedia no broadband in Shankill. Outage?? No info on your app.

• 
  Samet (@Samet_UK) reported 7 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Dobbin1957 (@dobbin1957) reported 12 minutes ago

  @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

• 
  Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported 15 minutes ago

  @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

• 
  David Owens (@DavidOw38948049) reported 17 minutes ago

  @virginmedia 1/2 As Virgin do not have a email Address and as a non customer I am unable to send the following “I am the owner/occupier of [address will be given in a email) This external box and cables are unused, unwanted, and not covered by any agreement binding me. See page 2

• 
  Dougie Thomson (@Degener76) reported 21 minutes ago

  @Buzzin0k @MollySimons1 @keithapearson I still use mine, I just login to virgin media

• 
  🤠 (@colingillespie5) reported 21 minutes ago

  @virginmedia @fluffybubbles73 Offcom should fine them again. I left them years ago terrible company