Virgin Media Outage Report in Chester, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Chester, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Runcorn, Widnes, Wrexham, Queensferry and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Lyndsey Moss
(@lyndseym123) reported
from
Halewood, England
@virginmedia Internet issues all morning. Service status checker says no issues in the area & the automated number said to keep an eye on it for 24 hours after finding an intermittent issue. This is unacceptable. We pay a lot for your service and need the Internet for work
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
@virginmedia Cant sign in as it's the landlords account 🙄🙄🙄
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Kev James
(@djkevjames) reported
from
Runcorn, England
@virginmedia is there problems in halton/Cheshire area please ?
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Acko
(@Acko_79) reported
from
Liverpool, England
Sort this **** service out. All night no internet @virginmedia
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Better rip the cable out of the wall and find a decent service.
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
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Gary Beggs
(@GaryBeggs_8) reported
from
Liverpool, England
@virginmedia can’t get through on the phone, so you launch an app to manage your own account, then when you try and make changes it sends you to a chat option which also you can’t get through on. Your service is an absolute joke !
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia checked this and currently it says no issues,there clearly is a issue as this is not an isolated incident and is affecting others closeby. Unless you can actually do anything that may solve or attempt to solve the issue dont bother replying because your just giving me lip service
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Phil
(@ThePhilAtkinson) reported
from
Liverpool, England
Virgin Media is ******* awful. Anyone know of another Internet provider that isn't complete dogshit?
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TonyD
(@tonydavo22) reported
from
Liverpool, England
@virginmedia absoulute joke.. c Worst customer service
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Stephen Hopwood
(@hoppyrules69er) reported
from
Liverpool, England
Is there a problem with the wifi @virginmedia in liverpool 🤔🤔🤔
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Kev James
(@djkevjames) reported
from
Runcorn, England
Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever
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Charlotte Louise Middleton
(@charl_middo) reported
from
Liverpool, England
@virginmedia what is the problem with the broadband in the L9 area?! It’s been dodgy for weeks now and my husband now has to use his phone as a hotspot to be able to actually work from home because the broadband is so shocking!
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia I have used this service in the past and faults have been noted, I have also reported it before now on my account. It’s just weird that every Sunday I appear to be having issues.
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PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
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colin forbes
(@Lee_Dsu) reported
from
Chester, England
@virginmedia Last night. Told they would text me a service link which will keep me up to date. Haven't recieved this text. Said they had no idea when the fault will be repaired.
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Previous appointment had to be cancelled due to work commitments. Unsure what they would have done at the property anyway when it looks like an issue with the service to my property and others. Can’t you check Wa74rf postcode service supply?
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Simon Janion
(@chaser_51) reported
from
Runcorn, England
@virginmedia HELP!!!! I have had not TV service for nearly 9 hours with fault code W102 on both the TiVo boxes. I have reset the Hub and rebooted both boxes, checked all the cabling and still nothing. My postcode start WA7. PLEASE FIX ASAP!!!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jim Haldane
(@wellmade66) reported
@virginmedia appoi tents with custo.ers on Friday as the sim from o2 only picks up 1 bar so makes Webexes hard to hold. This week I am on the follow the sun shift dealing with Sev1 incidents, so I rely on a good stable connection. My son had to cancel an exam on Friday.
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Virgin Media News
(@VirginMediaNews) reported
Coming up on @IrelandAMVMTV news at 10am; Virgin Media News understands Gardaí are investigating the circumstances surrounding the death of a patient in Mercy University Hospital in Cork. It is understood a man has been arrested following the incident overnight.
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Alan Gordon
(@alan_manu7) reported
@virginmedia I cut out again for 5 minutes last night about 12:30 am. I’m really not happy this keep happening!
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DAVE HAWLEY
(@Dave_Hawley1) reported
@virginmedia @NatGeoUK Sorry, but I have to say what appalling customer service yesterday
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Mark Davis
(@mgtd76) reported
@virginmedia I know you don't really care but my WiFi is down again. Every day is the same
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Jim Haldane
(@wellmade66) reported
@virginmedia He is currently unemployed and this was provided through the jobcentre. He is due to start another course tomorrow, once again through the jobcentre and he is expected to be able to do parts online. The service we are being provided is not good enough. I need to know if this will
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Andrew Minsky ACA
(@andrewminsky) reported
@virginmedia Tried that previously and the automated service cuts out. I want to speak to a human.
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Paul Johnson
(@paulozzy82) reported
@virginmedia I have checked and it just says your aware of an issue.
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Russell Saunders
(@r_saunders1) reported
@virginmedia Goes down about 7 every night and then doesn’t work until next day. Speed test on the app says it’s working but it’s not
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Space Enhancers
(@spaceenhancers) reported
@virginmedia Hi John sorry for delay. Had to retry twice but it now seems to be working. Fingers crossed. FYI the same issue happened in June 2022, then 3 times again in the run up to Xmas. Let’s hope before I leave Virgin in March that I don’t have to deal with another outage! Cheers Lea