Virgin Media Outage Report in Chester, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Chester, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Ellesmere Port, Eastham, Runcorn, Widnes and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Wi-fi | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
-
Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
-
MisterDaz
(@MisterDaz) reported
from
Ellesmere Port, England
Hard to accept an email from @virginmedia stated our new 360 box is £27 cheaper for new customers, but we’re an existing customer so we have to pay more. They may as well have signed off the email with ‘f*ck you’.
-
Jay
(@JayMelia_) reported
from
Liverpool, England
@virginmedia I need to cancel an order ASAP please respond!!!
-
Julie Noble
(@JulieMNoble) reported
from
Tarporley, England
@LaraNewman @virginmedia @virginmedia is that what you call service #unacceptable #2020 #internet
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation
-
Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
-
Jamie McLoughlin
(@jmcloughlin) reported
from
Liverpool, England
Any Virgin Media customers in Liverpool having wi-if issues? We can’t connect to it at all.
-
Zara
(@zaracharles) reported
from
Liverpool, England
@virginmedia Done service check to maximum of 6 per day. Advises no Internet, then intermittent Internet. Tried all procedures as advised to no avail 😡 this is not a good look on my behalf during work related conference calls 😬
-
Synyster Zero - Mafia (Definitive Edition)
(@SynysterZero1) reported
from
Liverpool, England
@virginmedia No, I'm great. No problems with Virgin Media. 👍🏻
-
Ste the H ⚽️🥊
(@StetheH) reported
from
Liverpool, England
Set the @virginmedia hub 4 up and is performing worse than the previous. Watching the boxing via sky go and keeps stalling and buffering. Also before when checked the speed it was 20mb when pay for 100mb. Waste of money as never get what pay for.
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
-
ilƎ
(@EliReeceBrooks) reported
from
Liverpool, England
@virginmedia L8 area issues? Internet speed should be at about 300MPBS and is currently at 7mpbs?
-
Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
Ring up @virginmedia been on phone spoke to one customer service he’s put us through to another department waiting 42 mins now listening to music 🎤
-
Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
-
Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
-
Zara
(@zaracharles) reported
from
Liverpool, England
Really not easy trying to work from home with @virginmedia Internet Like EVERY day intermittent connection problems 😡
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
-
Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia can you help volume control won’t work on control tried to reset it now not working at all cannot change channel help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Lloyd
(@SteeLlooyd) reported
@virginmedia Well at the minute both. My mobile number and email are not recognised when trying to log in to VM and I am also unable to reset password because of this. Skybet issue is just while off Wifi
-
NQ
(@Quinnyx1) reported
Virgin Media Are About As Useful As a Glass Hammer Man, Pure ****
-
Jo Bond
(@JoBond51422055) reported
@virginmedia @virginmedia you are unable to provide us a service due to ‘capacity issues’ You provide to everyone else in our area just not our house. Surely in this day and age you should be able to up your capacity. No one should be struggling to get internet anymore.
-
Deanna Matthews
(@DeannaLouise93) reported
@virginmedia You’ve now also, really unhelpfully made unauthorised changes on the account to provide us with less service (yes that’s hard for me to imagine too!) for a higher price! What kind of a company are you?!
-
Steve Andrew
(@SteveAndrew24) reported
@virginmedia Still on transfer hold now for 50 mins should I wait? Since you found error code is it a easy solution as it’s been 4 hours now
-
Kully D
(@KullyD2) reported
@virginmedia very dissatisfied customer of 4 years. How can new customers get the new up to date packages but existing customers get the scraps and bad service. Not happy with how I’ve had to end my services with @virginmedia
-
Joe Cussens
(@joecussens) reported
@BeckyEverson @SkyUK @virginmedia Hope your experience is better than mine - patchy broadband and appalling customer service
-
Peter
(@SirOMGitsYOU) reported
@colh79 @virginmedia Wouldn’t necessarily say I’m a new customer, I pay £49 for this currently so not next to nothing but took a good 4 hours of haggling on the webchat to get the deal
-
Craig
(@nordyteacher) reported
@opheliabyrne @newhandlehun @gavreilly Impartial journalism and reporting facts clearly went out the window with VirginMedia! They’re all muted, but you guys keep enticing me on to see what other crap they’ve posted.
-
Deanna Matthews
(@DeannaLouise93) reported
@virginmedia It’s more than an inconvenience. You are physically stopping me from being able to work. I’ve had to use a days holiday to date because you refuse to sort out the ongoing issues we’re having. And you don’t care about customers or complaints. That’s why I’m switching provider