Virgin Media outages and service status in Heswall, England

Problems in the last 24 hours in Heswall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Heswall, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Wirral, Prenton, Chester, and Upton.

City	Problem Type	Report Time
Liverpool	Internet	2 days ago
Liverpool	TV	2 days ago
Birkenhead	Internet	2 days ago
Liverpool	Internet	3 days ago
Liverpool	Internet	6 days ago
Wirral	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

• 
  Jonathan SC ن Esq. (@jonathansc) reported 5 minutes ago from Birkenhead, England

  Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

• 
  Thomas Evans (@92Tevs) reported 9 minutes ago from Liverpool, England

  @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

• 
  Sam Tempest (@SATempest) reported 18 minutes ago from Heswall, England

  @virginmedia Thanks for your reply. I appreciate that but I’ve already raised the issue and was told I would be called back today, it’s now almost 5pm and I’ve not heard anything. I appreciate you might be busy but your customer service is shocking, as always…

• 
  Tony (@AckerHeron) reported 18 minutes ago from Liverpool, England

  Hi @virginmedia, my dear old mum has been on the phone for 20 minutes because her broadband has gone down. Your advisors keep saying to reset the hub and disconnecting before it's sorted. Any ideas? Still using the crap one you sent years ago despite her recontracting

• 
  Rob (@Robertlfc_) reported 18 minutes ago from Liverpool, England

  @virginmedia thanks for the awful internet service, f*cking useless you are

• 
  Jeanette Lewis (@jenlew1983) reported 20 minutes ago from Liverpool, England

  Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

• 
  Gareth Hughes GBC TV (@GarethWHughes) reported 23 minutes ago from Roby, England

  Has virgin media gone down? #virginmedia @virginmedia

• 
  Mick Mc 23 (@Mick_McIver1984) reported 28 minutes ago from Kirkby, England

  Anyone else useless @virginmedia gone down got no internet house is in melt down

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 30 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Chris Wright (@ChrisWAzure) reported 31 minutes ago from Liverpool, England

  @virginmedia ...when all she has is TV on an old box and a phone line. She's house bound and this is all she has. The 1st feller attitude was disgusting and said like it or lump it. Clearly doesn't enjoy his job at Virgin Media and customer service is not his game! Awaiting a manger today, ty

• 
  Him Over There 💙👨‍🚀🚀 (@snathe) reported 31 minutes ago from Halewood, England

  The scammer who just rang our landline, claiming to be from "Virgin Media" and saying there was a problem with my internet may have just received the full force of my wrath and ire. And, genuinely, no ***** were given.

• 
  CryptoDan2k (@CryptoDan2k) reported 35 minutes ago from Roby, England

  @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

• 
  CryptoDan2k (@CryptoDan2k) reported 37 minutes ago from Roby, England

  @virginmedia Yes I did! Look at the last screen shot, that page was down as well with an error message. Useless copy and paste replys. Not helpful atall

• 
  Josh (@Parleyyyyyy) reported 38 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  Simon Roberts (@Simonrob1984) reported 38 minutes ago from Saughall, England

  @virginmedia why is the service down in Chester area? #virginmediadown

• 
  Kevin Saunderson* (@kevsauno) reported 44 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  Amanda Ralph (@aralph50) reported 51 minutes ago from Liverpool, England

  Please sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia

• 
  CryptoDan2k (@CryptoDan2k) reported 57 minutes ago from Roby, England

  @virginmedia Hi thankyou4 replying. You offered me the piss a while back for free then tried to charge approx 25 quid a month for them.The issue is half your line and half the equipment. You can never send an engineer out as everytime I phone there is an issue in the area.Another outage today

• 
  Chris Wright (@ChrisWAzure) reported 57 minutes ago from Liverpool, England

  @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

• 
  Bootle Bucks (@BootleFCBucks) reported 59 minutes ago from Liverpool, England

  @JamesSymes8 Virgin Media. It keeps going really bad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian (@Jd95975184) reported 5 minutes ago

  @virginmedia Contract is up in june i will be leaving soon as possible, had new modem, 3 engineer visits which resulted in my front garden being dug up on 3 seperate occassions for new connection and wire being laid, still get flashing red light on box and intermitant signal, you never help

• 
  Mandy H 💙 (@ShropshireMandy) reported 6 minutes ago

  @virginmedia why is your customer relations so bad? I have spent 3-4 hours on the phone trying to get a refund after you carried on taking payments after I terminated my contract. Please get it sorted.

• 
  Marcus Keane (@TelfordMemories) reported 7 minutes ago

  Virgin Broadband has now gone down twice within the last 48 Hrs in the TF7 area in Telford @virginmedia might be time to change Suppliers 😡

• 
  Drew Grant (@drewsy92) reported 7 minutes ago

  Every single month I have trouble accessing the my o2 app, since it’s became virgin media! Absolute joke can never pay my bill in time because of it, doesn’t let me sign in even though the details are correct!! Shouldn’t have to phone up every month to sort it! @O2 @virginmedia

• 
  DonegalDúnedain 🇮🇪 (@DonegalDunedain) reported 9 minutes ago

  @moefitzpatrick I was expecting less support tbh, but the anomaly that is FFG 90 year old voters whose only source of info is Virgin Media and RTÉ will always upset perceived public opinion.

• 
  John Mercer (@Merse2506) reported 12 minutes ago

  @itswesty @virginmedia Virgin are shocking at responding. Mine has been doing it for weeks. DM them tney send a link that doesnt work

• 
  Reformed Prisoner (@formerprisoner_) reported 15 minutes ago

  @virginmedia 2/2 cont… ombudsman. You constantly failed to deliver a service, made constant promises and failed to deliver on them, so you were left with no choice but to agree to the cancellation. You are quite comfortably the worst broadband provider I have ever come across.

• 
  Waggy Mama (@WaggyMama) reported 17 minutes ago

  @footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia

• 
  ⬣ fyfe79 ☘️ (@fyfe79) reported 23 minutes ago

  @VirginMediaNews Ireland's Minister for Justice: "Irish people are stupid". You're a disgrace O'Callaghan. The only people being manipulated are those who only get their news from RTE, Virgin Media etc.

• 
  Karen Cheney (@loubylou60) reported 25 minutes ago

  @virginmedia your customer service is abysmal- sort it out