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Virgin Media outages and service status in Heswall, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Heswall, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 15, 12:35 PM GMT+1.
  • 44% Internet (44%)
  • 25% TV (25%)
  • 19% Wi-fi (19%)
  • 13% Total Blackout (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Heswall, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Heswall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heswall, England

The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Wirral, Ellesmere Port, and Chester.

CityProblem TypeReport Time
Birkenhead TV 3 days ago
Liverpool TV 4 days ago
Liverpool Internet 8 days ago
Liverpool Internet 8 days ago
Liverpool Wi-fi 9 days ago
Liverpool Internet 10 days ago

Nearby cities with recent reports

Birkenhead

1 recent signals

3 days ago
Liverpool

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Heswall, England

Latest outage, problems and issue reports in Heswall and nearby locations:

  • Robertlfc_
    Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • angusgillan
    Angus Gillan (@angusgillan) reported from Seaforth, England

    @virginmedia Is there an issue with accessing emails? I can access my @blueyonder emails but my wife can't. When logging into the VM site a message appears "your mailbox is not available at the moment" Awaiting urgent emails. Thanks

  • Rebekah87816847
    Rebekah Jones (@Rebekah87816847) reported from Birkenhead, England

    @virginmedia ... down AGAIN ... seriously get it sorted ..

  • TimmyJ1972
    Tim Jackson (@TimmyJ1972) reported from Liverpool, England

    @virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..

  • Gary_Kilroy
    Gary Kilroy (@Gary_Kilroy) reported from Liverpool, England

    Having the choice of the awful customer service of @virginmedia or the @bt_uk network which in my area might as well be two tin cans tied together with string is great!

  • SharronRawlinso
    Sharron Rawlinson (@SharronRawlinso) reported from Kirkby, England

    @virginmedia had a link to change my password and every combination I’m trying says strength invalid. Help.

  • beakybox
    (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported from Litherland, England

    @virginmedia broadband being down again, how, why

  • cbray72
    Christopher Bray (@cbray72) reported from Liverpool, England

    @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

  • J0er_82
    Jo3r (@J0er_82) reported from Garston, England

    @virginmedia whys your Internet ****?? Never works when I want it to

  • ChrisWAzure
    Chris Wright (@ChrisWAzure) reported from Liverpool, England

    @virginmedia ..i don't know what manager in any way of life won't speak to a customer! I called back and spoke to another member of the team, who has logged it as a complaint, a manager is calling me today and he is looking what he can do for a 93 year old. Being forced to pay £105 a month...

  • RWBJ1997
    Jonesy (@RWBJ1997) reported from Liverpool, England

    @virginmedia your customer service team is proper shite. Your router is in the bin outside ours

  • CryptoDan2k
    CryptoDan2k (@CryptoDan2k) reported from Roby, England

    @Huawei21327032 @virginmedia They tried to charge 30quid a month for piss which isn't the issue it's a mix of virgin media kit and also the line. Spent 2 gars studying CISCO networking CCNA and they think I don't know what I'm talking about

  • GaryBan47314801
    Gary Banks (@GaryBan47314801) reported from Liverpool, England

    @virginmedia This is not the first time. The service the last 12 months has been shocking And now you're asking for the over the top increase in monthly payments 😡😡😡

  • jenlew1983
    Jeanette Lewis (@jenlew1983) reported from Liverpool, England

    Yet again my @virginmedia TV isn't working and yet again there's no help on the website and no answer on the phone.....exactly what am I paying my bill for??!!

  • jgrailpics
    James (@jgrailpics) reported from Liverpool, England

    Completely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap

  • MadRabbitLady75
    Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England

    @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

  • NdawanaY
    Ndawana Youngson (@NdawanaY) reported from Liverpool, England

    @virginmedia Too many service drops. Engineer has been to properly to fix but this persists.

  • ColinBe76578911
    Colin (@ColinBe76578911) reported from Liverpool, England

    @MrCallum011 @virginmedia @peterkay_co_uk Ditto . Been down more than a ****** knickers lately

  • les_murray71
    Lesley Murray (@les_murray71) reported from Wallasey, England

    @virginmedia Yes got the update thanks, but not helpful receiving texts to say issue resolved, services been off for 14 hours now, any background to the issue?

  • Parleyyyyyy
    Josh (@Parleyyyyyy) reported from Liverpool, England

    @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • IainSankey
    Iain Sankey (@IainSankey) reported

    Appalled at Virgin Media @virginmedia I was paying £105 a month for a TV package and landline phone I never use. All I want is the broadband. So I try to fix this and get told that having the internet alone will cost more more than the 'improved' £65 contract for all 3 things!

  • PD1_8_8_2
    PD1882 (@PD1_8_8_2) reported

    @virginmedia what’s wrong with your virgin media tv? Did an ‘update’ and now every time I turn on the tv it loads into TiVo and I have to go back to Virgin again. And now your red button for Sky sports doesn’t work. Tell me how to fix these issues, they’re maddening.

  • conjuredundead
    Conjured Undead 🧟‍♂️ (@conjuredundead) reported

    @virginmedia Yes, please help me further, by please looking into my issue and communicating clearly the fault and rectification plans.

  • Johnm692
    Johnm69 (@Johnm692) reported

    @virginmedia why can a new customer get a better deal than someone who's been with you for years???....one way to lose my custom that's for sure

  • craigy1977
    craig (@craigy1977) reported

    @virginmedia hi , this new 360 software and remote are absolutely **** !!! Should never of got pushed into it by your company!!! The remote is rubbish and cheaply made for a £100 a month package im paying for!!!! Crap so get it fixed

  • IainSankey
    Iain Sankey (@IainSankey) reported

    @NommeDeTwit @virginmedia They seem to favour new customers, so I expect I'll have to change again in 2 years or threaten to. It's really stupid that companies no longer reward loyalty.

  • lifeaintgreat24
    lifeaintgreat24 (@lifeaintgreat24) reported

    @virginmedia 2 hours on to your resolution team on Friday agree a package and then you remove everything I have I am furious

  • MystiqueCat17
    Boudicca and Viriato 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇵🇹 (@MystiqueCat17) reported

    @IainSankey @virginmedia We left them years ago, nightmare. Had to explain to one of their agents what a postcode was...at that point I realised we had to part company. I have never regretted getting rid of them.

  • PnoTuna
    Mike Dixon (@PnoTuna) reported

    @Crafty_General @debsb155 @virginmedia My dad has that issue too

  • nocturnallamb
    Tee (@nocturnallamb) reported

    @virginmedia what the hell is up with every time I start the bix it goes to home and not on my last viewed channel? STUPID change. Are you corps determined to make all UX as bad as possible 🙄