Virgin Media Outage Report in Aintree Village, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aintree Village, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aintree Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Aintree Village, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Prenton, Liverpool, St Helens, Prescot, Southport, Upton, Widnes, Skelmersdale, Runcorn and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Prenton |
Total Blackout | |
| Liverpool |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Prescot |
TV |
Community Discussion
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Virgin Media Issues Reports Near Aintree Village, England
Latest outage, problems and issue reports in Aintree Village and nearby locations:
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michael old
(@djmikey32) reported
from
Garston, England
@virginmedia No call, no message, no email 🤬🤬🤬🤬🤬🤬 this is a service that don't care about there customers obviously......
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Craig Richardson
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia help help what do you need to do to get help from virgin media..😡😡😡😡
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James Welsh
(@JamesWelsh2) reported
from
Halewood, England
@virginmedia can you follow me so I can discuss a problem all my services have gone off and being told can’t be reconnected until Saturday
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Paul Hanley Photos
(@phanleyphotos) reported
from
Prescot, England
Moved from @virginmedia to @SkyUK but phone number hasn’t moved. @virginmedia say it’s possible to still port it and the response from @SkyUK - we don’t know how to do that, hang up and try to speak to someone else after 3 hours on the phone 🤬🤬🤬
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
@virginmedia I am no longer a customer and I have paid the account in full. It was paid in August 2018 and my credit file is showing that I’m behind on my payments and have been since April 2018 as it hasn’t been updated for 18 months! 4 times I’ve been told my complaint would be dealt with.
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andrew moss
(@andrewmoss76) reported
from
Liverpool, England
@virginmedia btsport 2 no signal missing the match here get it sorted
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Stefani Antiques
(@stefaniantiques) reported
from
Liverpool, England
@virginmedia I rang support yesterday and they said an ongoing issue that could take up to a week and when I follow your link it says no known issues. #mixedmessages
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Nicola Connor
(@NicolaAinsy279) reported
from
Liverpool, England
4th time complaining to @virginmedia and still NO reply and not dealt with at all. 3 complaint forms submitted and 1 letter. Now with the @financialombuds but going to take a while because of large volumes of complaints 😕🙄 just want my credit file updating! 😡
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David Kelly
(@Sauber_Dave) reported
from
Maghull, England
@virginmedia That was just a number to check if there were any known issues in my area. Not very helpful.
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Jonesy
(@Jonesj1988) reported
from
Liverpool, England
@virginmedia what’s going on with your customer service line the waiting times are ridiculous!!!! I only need to give you a pac number to get my number transferred why am I regretting switching providers already haven’t even got started yet 😡
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Tezz P
(@TezzP) reported
from
Haydock, England
Another weekend, another issue with Virgin media broadband, this has to be the worst broadband ive ever had #flakyatbest @virginmedia
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia I’ve had no service all day as have other people in the street.... not the first time I’ve had to sit on the weekend and miss my team live on tv for which I pay a good deal of money for, I don’t need to check a checker to tell me your service isn’t working
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Steve Wall
(@awesome_walls) reported
from
Seaforth, England
@virginmedia you may have faster network speeds but if you don’t improve your router network range I’m going back to @BTCare at the end of my contract!
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Sandra SmithMND
(@sandras_smith) reported
from
St Helens, England
@Danielle869 @virginmedia I agree. The service my 85 year old dad received was appalling. Moved to Sky, when @virginmedia asked how they could keep custom, our reply “ wouldn’t have if it was free”.
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia This is the 6th “complex” issue that’s happened during weekends this year! and countless other days ..... and that’s why I called yesterday to cancel, your service is obviously not fit for purpose and you have the cheek to put the price up too
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Gerard Bird
(@gedbird) reported
from
Formby, England
@virginmedia very dissatisfied with your customer service for a phone fault that has occurred twice in a week, nobody actively responds to app messaging service and call from my mobile is not producing any better results. For a major communications company it is appalling!!
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia @LadyHorkins Standard response from a truly shit company who tell lies and say an 82 yr old’s husband ordered sky films after he’d been dead for 9 months then deny any wrong doing in their internal enquiry. Then provide what I can only describe as a piss poor service ... don’t buy virgin
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michael old
(@djmikey32) reported
from
Garston, England
@XboxLiveLogon @virginmedia No i dont i want great service and a engineer who turns up when they are scheduled to attend.
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Stefani Antiques
(@stefaniantiques) reported
from
Liverpool, England
@virginmedia I joined yesterday and was expecting super fast fibre broadband and got intermittent slow. Liverpool L18 area. Not a good start. #regrets
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Mick Ryan
(@mickryanphoto) reported
from
St Helens, England
@virginmedia Oh don’t tell me to switch it off and on again.... there is no service wether it’s on the checker or not.. can’t be arsed searching for something I already know ... no virgin, I’m oot
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Trent Sneddon
(@TrentSneddon) reported
@virginmedia Yes, my internet has stopped working this evening, for no apparent reason. Router has been restarted several times to no avail, please help
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Andi Anderson
(@ads_uk) reported
@virginmedia That would mean a monthly bill of £140 + what ever charge is for exceeding Data Cap. Just please give me the email/contact details of the CEO office, as your complaints have failed to respond to every complaint raise since April.
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LiquidMynx
(@liquidmynx) reported
@virginmedia poor internet again, if it’s not lagging it just decides not to work. All devices disconnected for no reason #ridiculous #virginmedia #poor
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Shayne Williams®
(@ShayneWilliams) reported
@virginmedia are the biggest myth and they’re up to something!! I can barely load a webpage quite often and YouTube is taking ages to load but when you do a @Speedtest they show it’s running at 250MB+ And it never works more than 6 feet from the rougher! What is that about??
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Glebelander
(@Glebelander1) reported
@virginmedia @DavidAp90220616 Problems in SS7 area went down at 9.47pm
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Mark
(@Mark_the_man_89) reported
@virginmedia upgraded to 500mb broadband and the current hub is crap. Any chance of an upgrade to hub 4.0???
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Doru Musuroi
(@DoruMusuroi) reported
@virginmedia Yes, I managed to get someone on call service to receive my cancellation notice.
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PoshClare
(@APoshClare) reported
@virginmedia Bad in area for while the lady he spoke to on phone was also surprised that it hadn’t been picked up on. (Strange cos service status when customers check say ok). Got internet now (occasionally drops)
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PoshClare
(@APoshClare) reported
@virginmedia Engineer came Saturday, Top quality service Graham (think name) went extra mile. Put in box cover (cable coming into house was exposed, replaced connection thingys, split my WiFi (laughed at my WiFi & guest names), friendly & cheerful. WiFi not completely fixed as service been
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Andy Lutwyche
(@andylutwyche) reported
@virginmedia broadband is terrible, full stop. Boosters in the house and everything yet it’s awful anywhere except literally sat on top of the router. The TiVo box often fails to turn on and they charge through the nose for the phone. Time for a change methinks...