Virgin Media Outage Report in Aintree Village, Sefton, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aintree Village, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aintree Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (21%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Aintree Village, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, St Helens, Southport, Upton, Widnes, Skelmersdale, Runcorn, Prescot, Wallasey and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| St Helens |
Wi-fi | |
| Southport |
||
| Liverpool |
Phone | |
| St Helens |
TV | |
| Upton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Aintree Village, England
Latest outage, problems and issue reports in Aintree Village and nearby locations:
-
Liam Eaglestone
(@liameaglestone) reported
from
Liverpool, England
@virginmedia how do I best report the broadband is not working at my home?
-
JackJohnson44_
(@JaackJohnsonn) reported
from
St Helens, England
So the @virginmedia connection my phone has decided to call it a day. Haven’t had connection for hours in a place where I have no issue.
-
Rhys Perrett
(@PureSports01) reported
from
Runcorn, England
@virginmedia Hi. Unfortunately I couldn’t check anything at the time but I did see a technician coming into the area at 6pm on Friday which sorted the issue... not good service that it took all day to sort out though, a day of work lost!!
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia A member of the family has dementia and now gone into care home so need to cancel the policy, we have power of attorney which should be noted from last time we sent it to you but they wouldn’t help as they said they can’t deal with us for this situation
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia Tried ringing but got nowhere on phone to customer services so just need to cancel. Is this something I can do via the website?
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia so much easier to cancel payments than actually sort issues out with you. Customer services Not helpful and don’t care
-
Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Have done this and still issues with the internet and connection! Making working from home really difficult!
-
Benji McLoughlin
(@BenjiMaccers) reported
from
Haydock, England
@virginmedia I should not have to reset my router for 20 mins to get 5 mins connected only for your connection to do down again. This has happened twice in the same hour. WTF Virgin?!
-
Alan Harrison
(@alibob499) reported
from
St Helens, England
How am I supposed to book an appointment for an engineer to look at my installation. Fed up of it going down because of not getting the service I’m paying for. Nothing on your website or my virgin media only offers of trying to make more money for a crap service.
-
Phil Moffitt
(@MoffittPhilip) reported
from
Maghull, England
@virginmedia I’ve had Broadband problems for the past 3 weeks. You sent me a new router last week, that’s worked for a few days, now having the same problems again. Can you check please, my postcode is L31. Could someone possibly call me?
-
Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia how do you you speak to the specialist complaints dept. I have had a billing issue for over 2 months, that still isn’t resolved? Told last week would get call Monday still waiting...
-
Kerry Pearse 💕
(@KerryPearse) reported
from
Widnes, England
@virginmedia It’s ok I’m not explaining the issues on here then.
-
Paul Walsh
(@walshy31) reported
from
Seaforth, England
Will any provider buy out my @virginmedia broadband contract! Shockingly bad service and just fob you off on the phone
-
Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
@virginmedia can someone help? Sat on the phone for 40 mins and got cut off
-
Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia Already tried the text service this was my last ditch attempt to resolve on here
-
parki99
(@parki99) reported
from
Seaforth, England
@virginmedia service is down Again in L22. When are you going to do a proper investigation into the cables and rectify your infrastructure. You may provide the fastest broadband, but what good is speed when there is an issue delivering it to properties?
-
Maureen Royce
(@MaureenRoyce) reported
from
Liverpool, England
@virginmedia leaving locked down students without promised WiFi not a good look @virgin
-
Craig Richardson 🌈
(@MrCRichardson) reported
from
Liverpool, England
@virginmedia So no one at virgin can help or resolve the issue great
-
TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia virgin tvgo not working with new iOS 14. Any fixes?
-
parki99
(@parki99) reported
from
Seaforth, England
@virginmedia daily reeboting of my router is not an answer. Giving me another new router where I then have to reset all of my smart devices is not an answer. Sort out the supply. The BT cables are now in service in my area and switching is looking more likely!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Khloe2910
(@klokeen1) reported
@virginmedia We have tried that number all afternoon, it says sorry we are busy and then cuts off. We need to cancel by the 9th. We should be able to talk to an actual person, as how can we guarantee a letter being sent in, will be processed in that time frame
-
Jayne Mcgough
(@jaynemcgough) reported
@virginmedia been on hold now for 40 minutes to cancel my broadband. Lines don’t even indicate what your wait time is. This is pathetic. Twice I’ve tried to get through now! Why can’t I request to cancel via e Mail or online if no one available to speak?!
-
Nicky Pinnell
(@nicky_pinnell) reported
@virginmedia We have a complaint number C-2511201565 you have also put a bill up by £3.50 per month and we were going to increase on 200 meg which we don't do now
-
Peter Fealey
(@fealey) reported
@dhh @nytimes Had to phone to cancel @virginmedia. Bill went from £38 - £49. They had an automated response that offered £3. I declined. My reward was to be on hold for 1hr to talk to a ‘retention specialist’ who then had to xfer me to someone else to finally cancel after a further 1hr hold
-
Rick Flynn
(@RickScottFlynn) reported
@DJWhitehead88 @adelemaccioni @virginmedia It seems as though from the line outside they don’t want to run long cables (probably slows down the speeds) it was great in the front room but pants everywhere else
-
tracey sinclair
(@snowfairy75) reported
@virginmedia Still issues, I've ordered a new remote online so hopefully this will solve the issues
-
I.Am.Will
(@WAckerley) reported
@virginmedia Awful customer services, hiked prices up for no apparent reason (service certainly didn't improve) then chased me for three months payment after I had cancelled the contract in writing. Will never recommend or use service ever again. Saying bye to these adverts too!
-
ria
(@EndlessummerRia) reported
@virginmedia can’t believe my sister has been on the phone for an hour trying to get through to you. Then you put the phone down on her. Richard Branson what a load of tosh.
-
Ian D 🇬🇧🏴 🎧
(@Ian_12g) reported
@virginmedia Why is it impossible to contact you regarding cancellation? Phones don’t answer, live chat times out, no dm available. Seems cancelling the dd is the only way to get a response. Crap customer service.
-
Richard Nash
(@RNashPearson) reported
@virginmedia Broadband has been truly awful since 29th December, near daily outages sometimes up to 6 hours. Engineer visits booked then auto cancelled when service restores. Cannot get through on the phone to anyone or even on live chat. Can anyone help??