Virgin Media Outage Report in Aintree Village, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aintree Village, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aintree Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Aintree Village, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Skelmersdale, St Helens, Liverpool, Runcorn and Prenton.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
Internet | |
| St Helens |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| St Helens |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aintree Village, England
Latest outage, problems and issue reports in Aintree Village and nearby locations:
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia on phone last night for nearly 3 hrs trying to resolve a speed issue 16 not 350!. Promised a phone call today which didn’t happen ( again ) . Now on hold waiting for over an hour again . Have contacted Ofcom for advice as this is surely a breach of contract
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Kev James
(@djkevjames) reported
from
Runcorn, England
@virginmedia is there problems in halton/Cheshire area please ?
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia 58.5 down and 36 up (wired)
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Whittle
(@Paulwhittle8) reported
from
Birkenhead, England
@FairCop_ @virginmedia Disgusting as ever. Shocking customer service.
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Update : got through after approx 20 mins , fault still in area and no expected completion date . Home schooling restarts next week and I’m hoping it will be resolved by then as causing many problems for my children online doing the work set by their schools
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Thank you and I hope so too . No team didn’t advise what the issue is , just that there’s an engineer in the area trying to fix it since 26th jan . No expected date of resolve was told
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Tv services are back up and running but due to an awful month not having it working do wonder when it will go down again . WiFi still shockingly disappointing. 48 mbps is our download yet we are paying for 200 mbps ie what we upgraded to a few months back . Disappointing
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Have spoken to them (not overly helpful)... The Network has now dropped for the 3rd time today!
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Tom McDermott
(@tmcd1989) reported
from
Roby, England
@virginmedia I’m a new customer and have installation booked for 24/02 for my broadband. The house currently doesn’t have any TV aerial cables, will these be installed the same day?
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Hi we’ve been having to reset it all the time with the pin . Husband has just told me they think it’s a cabling issue in the area
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Daniel Richards
(@Dan_Richards99) reported
from
Birkenhead, England
@virginmedia Rang them before (not very helpful). The Network has now dropped out for the 4th time today!!!
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Is anyone going to let me know why we aren’t getting the service we pay for ? Our tv services are still not working since 26th January . WiFi keeps dropping off too . Promised follow ups from a 3 hr phone call wait the other night didn’t happen either . Unhappy customer
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Chris Teeling
(@TeelingChris) reported
from
Ormskirk, England
@KeithJBolton @virginmedia dont take no **** m8💪
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Kev James
(@djkevjames) reported
from
Runcorn, England
Leaving @virginmedia today , constant problems and no help , apart from online test that says all is ok £77 per month & no wifi what so ever
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Kev James
(@djkevjames) reported
from
Runcorn, England
Help please @virginmedia is there a problem in the Wa74et area ?
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Nathan Booth
(@Nathann_B) reported
from
Liverpool, England
Is it just me or @virginmedia mobile gone down 🤬🤬
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Joe Martin 🌈🌹
(@joemartin66) reported
from
Roby, England
@virginmedia can someone come and sort out the wires left hanging out of the wall of my new home! What an absolute mess Virgin have left no covering and the grid left open! Piss poor workmanship sort it out now
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Done this multiple times and yes there has been since 26th jan ! Was supposed to be fixed by 9th feb . Been on phone for 3 hrs , promised call backs and then asked yesterday to do the downloads . Your advice is going around in circles and not sorting our issues out .
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia you promised our connection would be better however, still having so many issues!! Today working from home is nightmare!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia So I’ve scanned the living room ok Come up to the bedroom above the router, can’t find it! And doesn’t find it anywhere else upstairs! My phone won’t connect so the WiFi at all! It shows as connected but can’t access the internet. And I’ve forgotten the network!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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✌🏻🌍💕Nicci💕🌍✌🏻
(@boodlebugsmumma) reported
@virginmedia That’s awful ! We should have been informed ! I hope that there’s refunds or at least keeping the replay on longer so we will get chance to see it at the time we want !
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Danny
(@dannyowen54) reported
@virginmedia Tv and internet in going to cancel it’s not worth all this aggravation that it causes 175 a month for duel services and to be let down time and again to not even be able to speak to a human is ridiculous I just want the service I pay for not a lot to ask
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Davey Asprey
(@Daveyasprey) reported
@virginmedia Spent over 2 hours on the phone, multiple disconnects and the resolution was for me to spend more money and to wait a further 2 weeks... This is incredibly frustrating.
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Bernard Thresher
(@BernardThresher) reported
@virginmedia Can you possibly get someone from tech support to call me? The automated service gives me no option to speak to a human.
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Ryan O'Connor
(@ryan_oconnor89) reported
@virginmedia Yeah, I’ve done all of the troubleshoot issues including resetting the network on my phone.
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Deli
(@DelDelovely) reported
@damienclarkson @virginmedia It’s back on but the signal isn’t great. It keeps going all jittery and cutting out
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Uglyspud
(@Uglyspud1) reported
Just spent over two hours calling @virginmedia to cancel my broadband, I've been insulted, lied to and hung up on by 5 different people, so now I've cancelled the direct debit. Worst ever customer service I have had to experience. 😡😡😡
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Bernard Thresher
(@BernardThresher) reported
@virginmedia As we approach hour 6 with another call required to tech support, the thought of more calls tomorrow really isn’t an attractive offer. Thanks for responding though today ZR
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chetan vanker
(@chetanvanker) reported
@virginmedia why has virgin media gone down. No internet.
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David Hood
(@DavidHo21199411) reported
@virginmedia Yea I do t have that option I need help lol