Virgin Media Outage Report in Aintree Village, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Aintree Village, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Aintree Village and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Aintree Village, Sefton, England
The most recent Virgin Media outage reports came from the following cities: St Helens, Liverpool, Southport, Widnes, Upton, Prescot, Runcorn, Birkenhead, Upholland, Prenton, Roby, Greasby, Aintree Village, Wallasey and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 St Helens |
TV | |
| Liverpool |
Internet | |
| St Helens |
TV | |
| Liverpool |
Internet | |
| St Helens |
TV | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Aintree Village, England
Latest outage, problems and issue reports in Aintree Village and nearby locations:
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piccl
(@pickle_2020) reported
from
Liverpool, England
@Acko_79 @virginmedia Upgrades apparently. Mines down too
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Darren Buckley
(@dkjc2008) reported
from
Upholland, England
@virginmedia have a home phone which is not working there is no dialtone please advise as I need this as my communication as a terminally ill person
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro Oh and your £70 per month broadband is down yet again
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Acko
(@Acko_79) reported
from
Liverpool, England
In the middle of a ****** business battle an you cut my WiFi off. How **** is your service @virginmedia
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….
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Luke Cav
(@LukeCav) reported
from
Liverpool, England
@virginmedia how longs the internet going to be down in the L8 area of liverpool?
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Al*
(@AlexioBailinho) reported
from
Liverpool, England
.@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please
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Paul McDonough
(@Guitaraholic) reported
from
Liverpool, England
@virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia 2/2 I turned down all the offers as I didn’t need/want anything.....NOW!!!! NOW!!! Nothing but problems with broadband!!! It’s like the guy who fails to sell me the product has just hit a f**k you switch.. WHY???
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
@virginmedia Thank you - I think I remember it now. Still can't login online but will try your messaging service again!
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia are you down in Liverpool??? *full disclosure* I’ve not had any problems at all for well over 2-3 years with your service, I got a phone call about a week ago now.... going through all that “what we can do for you as you’ve been a customer for a long time” stuff 1/2.
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Acko
(@Acko_79) reported
from
Liverpool, England
@spriggy40 @virginmedia Mine was ok last night but just searched west’s and a lot of peoples was down at 12 last night too
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Danny Wyatt XXX | OnlyFans 😈
(@DannyWyattXXX) reported
from
St Helens, England
I see @virginmedia are down once again. Get your ******* act together #virginmediadown
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Rachel Hennessey
(@rehennessey) reported
from
Seaforth, England
Hi @virginmedia I need to phone you but whenever I call I am offered a link & no option to speak to someone. Really need help - only trying to buy a phone from you! I dont have a password for my online account either (as new account) so failed online security - help 😭
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
Soooooo fed up with @virginmedia internet dropping out with Netflix, TV & my PlayStation!!! And they reckon there isn’t a problem with our router!! #LIVID
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Phillip™
(@HenninghanFiD) reported
from
Seaforth, England
@virginmedia Alot are complaining bout outage. We all pay so much but lose internet on a regular basis. I had no tv, no phone, no net today, had to use my own net. In all as a virgin customer what are we paying for? To complain!
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Anne-Marie Caine
(@amscaine) reported
from
St Helens, England
@beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.
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David Harrison
(@ansumDave) reported
from
Seaforth, England
@virginmedia You didn't t even address it. Went on your terms and conditions and corporate statement. You have not followed up r own protocol. Would be interesting to see if the plentiful other complaints got the same short shrift. It was the lying and the price gouging that is the worst
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David Harrison
(@ansumDave) reported
from
Liverpool, England
@virginmedia @Buttonscro You sent me a deadlock letter without even the first complaint being addressed For years your operatives have been saying they have noted my account with requests. Last op o spoke to they said no we don't do that don't have the time standard notes etc. So merely lied
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Mohamed Farah
(@MoLegend) reported
from
Liverpool, England
I’m sick and tired of this now. Sort it out @virginmedia. No tv or internet working. I can’t be dealing with this today of all days. For the last two days the signal have been awful n today no internet at all. #Liverpool #virginmedia #****
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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MrJakosaurus
(@MrJakosaurus) reported
@virginmedia Internal feedback provided is all the email said. Not much use to us! It’s not an area issue or anything, it’s a known issue with any prior Hub to the Hub 5. The Hub 5 solves a lot of issues!
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Jarryd Mulligan 🇺🇦
(@JarrydMulligan) reported
@virginmedia Hello, I’ve left it a few days now for the issue to be resolved but I am still unable to log in to virgin media go
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therightplace
(@therightplace11) reported
@virginmedia please train your customer support to not disconnect their customer calls when they cannot answer a question. It must be daunting for them when the answer to a question is scripted.
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Ray Price
(@DocxxRay) reported
@virginmedia Wired from the router between 2 and 6 Mbps download and 0.1 upload. It has already been confirmed this is a local area network issue
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Oli Norrington
(@OliNorrington) reported
@virginmedia Bad! I called 0345 454 1111 and it recognised the issue but said it won’t be fixed until 4pm. Do you have any more information? Is this recurring issue ever going to be fixed or is my internet access now always just a roll of the dice? What are my options?
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James Moran #ItsHappening 🇬🇧🇺🇦
(@Jpjm1964) reported
Call just now from 01422 382048, caller claimed to be @virginmedia & had noticed suspicious internet activity! When pointed out I don't have Virgin she stated ISPs share info and work jointly! Said I'd never heard such a load of tosh & she put the phone down! Beware! #scammers
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MrJakosaurus
(@MrJakosaurus) reported
@virginmedia For us it’d be for our entire house via a 2.5G ethernet switch. Other issues are to do with ping time, jitter and packet loss when the Hub 4 is reaching max download/upload speeds that it can handle. Not great for gaming. Just don’t understand how a complaint can be just closed.
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Monica Patel 💜💙
(@MonPatel18) reported
@virginmedia It was returned a month ago. You should review the process in that case as it is not customer friendly at all - there is no way to respond on the auto emails/texts and then to receive an email telling me I will be charged for it. How long does it take to add it back to the system
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Jenny
(@Jenny_Wren_44) reported
@virginmedia Trying to make yourself understood to your call centre colleagues is very time consuming and exasperating. Numerous calls over 2 days passed from pillar to post and issues still not resolved. Very poor.
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Carina Crain
(@mummycrain) reported
@virginmedia The loss of service at the beginning of July. Days with no Internet and we work from home