Virgin Media outages and service status in Birkenhead, England

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Birkenhead, England

The most recent Virgin Media outage reports came from the following cities: St Helens, Skelmersdale, Liverpool, Runcorn, Wirral, Prenton, Birkenhead, and Prescot.

City	Problem Type	Report Time
St Helens	Internet	21 hours ago
Skelmersdale	Internet	23 hours ago
Liverpool	Phone	1 day ago
Liverpool	TV	9 days ago
St Helens	Internet	11 days ago
Runcorn	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

• 
  zach close YT 🏳️‍🌈🏳️‍🌈 (@ZachcloseYT) reported 3 minutes ago from St Helens, England

  Before covid came you was brilliant @virginmedia but ever since then you have been really **** and if it not sorted by next Sunday we are leaving you it literally 2023 and you still got **** service

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 9 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Lesley Murray (@les_murray71) reported 10 minutes ago from Wallasey, England

  @MarkKav15119614 @virginmedia Well my bills ain't getting paid today so will get charges, anything i try to do on apps / chrome not working, twitter on and off

• 
  CryptoDan2k (@CryptoDan2k) reported 14 minutes ago from Roby, England

  @virginmedia Done it again, 3 outages in 3 days. Very poor

• 
  Mrs Smith (@SmithysMaud) reported 22 minutes ago from St Helens, England

  @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

• 
  Kevin Saunderson* (@kevsauno) reported 28 minutes ago from Liverpool, England

  @virginmedia hello, issues with TV and WiFi in Liverpool L12 area this morning. No issues showing on the app. Tried all the usual stuff but still no connection.

• 
  CryptoDan2k (@CryptoDan2k) reported 35 minutes ago from Roby, England

  @virginmedia I totally agree, unfortunately this is not something you have been able to arrange for me for the last 3 months either. 👍 What's the solution?

• 
  Andy McKeown (@AndyMcK1982) reported 41 minutes ago from Liverpool, England

  @virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!

• 
  Mrs Smith (@SmithysMaud) reported 41 minutes ago from St Helens, England

  @virginmedia I reported a total loss of service on 31/8. It was finally fixed this morning. After no shows, lies and weeks between visits. They have not even offered to cover the cost of my last 3 dd’s which I wish I hadn’t paid as I had no service whatsoever

• 
  Jack Kelly (@realjackoh187) reported 43 minutes ago from Widnes, England

  @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

• 
  Mrs Smith (@SmithysMaud) reported 44 minutes ago from St Helens, England

  @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

• 
  Mrs Smith (@SmithysMaud) reported 45 minutes ago from St Helens, England

  @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

• 
  Berni Turner 🖤🌹 (@BLTwitchy) reported 45 minutes ago from Liverpool, England

  @virginmedia No I’m not an idiot it was during covid I’ll go back and find it . The chief execs office rang me personally as I’m disabled

• 
  Alan Dean (@alandean1878) reported 46 minutes ago from Roby, England

  @virginmedia Everything struggles to stay connected to the Internet. Mobiles, laptops, the TV's. I'm not sure if the speed is an issue as I haven't checked it. (I'm not sure how to.)

• 
  Martin Travis (@lurkinhead) reported 50 minutes ago from Birkenhead, England

  @BlaggerBly @virginmedia Seems to be Wirral wide at least, and I think Liverpool is affected too. VM should be massively compensating their affected customers for this, but they hide behind their terms and conditions where they only deem it reasonable to compensate if the outage last more than 3 days!

• 
  Andy McKeown (@AndyMcK1982) reported 50 minutes ago from Liverpool, England

  @virginmedia @virginhelp We have just signed up for a broadband/phone package. We were recommended by a friend. They never gave us a code though as they are a pensioner. We were told to simply give her details in but the operative would not accept. Can we still get a code after?

• 
  James (@jgrailpics) reported 52 minutes ago from Liverpool, England

  When will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?

• 
  CryptoDan2k (@CryptoDan2k) reported 53 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

• 
  John Kelly (@John_Kelly17) reported 53 minutes ago from St Helens, England

  @CruisingTheCut I’ve had very few issues with virgin media - depends if you need TV though. Otherwise I’ve heard very good things about over the air using the three network or EE.

• 
  Cambo (@cambo691) reported 58 minutes ago from Birkenhead, England

  @les_murray71 @virginmedia This and their woeful customer service is why we binned them off mate

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin (@burgcolin) reported 3 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  Hadley Gamble (@_HadleyGamble) reported 4 minutes ago

  One hour 25 mins on hold @virginmedia @VirginMediaNews help!

• 
  CaperZz (@zZrepaC) reported 7 minutes ago

  What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia

• 
  Chip Lewis (@crispinlewis) reported 8 minutes ago

  @virginmedia @ChiBkSequels Hey Virgin media, I need to cancel/renegotiate my contract. 30days notice is due at latest next Friday. Do I have e to send you a letter of cancellation or can I actually speak to a human to discuss reduced services/broadband only option, before it’s too late?

• 
  Kevin Burke (@kevin0403) reported 9 minutes ago

  @virginmedia can you tell me what your issue is? Over a week to try and speak to someone and no further forward, currently been in a queue for over 3hrs?

• 
  Win the Farke Lot! 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JoshLoweLufc) reported 14 minutes ago

  @Leaky23_ @virginmedia See this? Block this customer from any future services!

• 
  Paul goodhall (@paulieg1066) reported 19 minutes ago

  @virginmedia got to be the world’s worst customer service been on hold for hours

• 
  Hadley Gamble (@_HadleyGamble) reported 20 minutes ago

  @isamutlib I gave up at two hours @virginmedia will cancel the service and stop payment. That is a scam.

• 
  Jack Sheldon (@jack6758) reported 21 minutes ago

  @virginmedia hi was meant to have an engineer yesterday to do some groundwork outside of my house but they never turned up

• 
  Steve Furniss (@SteveFurni7742) reported 22 minutes ago

  @virginmedia Having spent 90 minutes awaiting a call at 8am without any response this morning & viewing your very poor chat bot service, i have to say your customer service is now the poorest ever from an existing customer of over 30 years. I will try again on sunday to resolve my issue