Virgin Media

Virgin Media Outage in Birkenhead, Metropolitan Borough of Wirral, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Birkenhead, England

Virgin Media Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 08/11/2020 17:20

August 11: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 62.23% Internet
  • Wi-fi 12.16% Wi-fi
  • E-mail 7.41% E-mail
  • Phone 7.14% Phone
  • TV 5.69% TV
  • Total Blackout 5.37% Total Blackout

Virgin Media Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent outage reports and issues originated from Ellesmere Port, Birkenhead, Liverpool, Wallasey, St Helens, Runcorn, Bromborough, Seaforth, Eccleston, Prescot, Hoylake, Widnes, Bebington, Kirkby and Eastham.

United KingdomEllesmere Port Wi-fi
United KingdomBirkenhead Phone
United KingdomLiverpool TV
United KingdomWallasey Phone
United KingdomSt Helens Internet
United KingdomLiverpool E-mail

Virgin Media in Birkenhead, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:
  • Guitaraholic Paul McDonough (@Guitaraholic) reported from Liverpool, England

    @virginmedia He’s been told it’s been ordered online with his details and he’s been told it will take 5-7 days to investigate when I know it’s 14 days to cancel. He now had two devices sat in his house he didn’t order that need investigating and returning to you ASAP…Can someone help plz?

  • Guitaraholic Paul McDonough (@Guitaraholic) reported from Liverpool, England

    Hay @virginmedia so as an ex-employee this is a bit embarrassing I couldn’t help with; but it looks like someone has fraudulently ordered a mobile and iPad in my dads name that were delivered today and he’s spent over 90 minutes on the phone getting the run around….

  • AlexioBailinho Al* (@AlexioBailinho) reported from Liverpool, England

    .@virginmedia having technical trouble with connecting my devices to WiFi. Internet went off due to power outage in L18 area last night. Require assistance please

  • amscaine Anne-Marie Caine (@amscaine) reported from St Helens, England

    @beech_mark @mcvity3 @virginmedia Since we moved beech they have been absolutely shite. Their customer service is non existent. They owe us £90 but can’t speak to anyone to get it refunded.

  • LukeCav Luke Cav (@LukeCav) reported from Liverpool, England

    @virginmedia how longs the internet going to be down in the L8 area of liverpool?

  • HenninghanFiD Phillip™ (@HenninghanFiD) reported from Seaforth, England

    @virginmedia Alot are complaining bout outage. We all pay so much but lose internet on a regular basis. I had no tv, no phone, no net today, had to use my own net. In all as a virgin customer what are we paying for? To complain!

  • HenninghanFiD Phillip™ (@HenninghanFiD) reported from Liverpool, England

    @virginmedia sort this outage out pls, we pay too much as it is so to have internet problems all the time is a joke. L20 area, no internet on cable or wifi. Ye gona lose customers for real.

  • supergran22 Maureen StewartJones (@supergran22) reported from Eccleston, England

    @virginmedia 1 tv went off showing error code. Other tv working. On website tried to sort with code. Didn't work, phoned 150 no luck as told service closed. On website it states Saturday 8-8pm. Not impressed as was on red button watching tennis. I need my big screen.

  • WKLetting West Kirby Letting Ltd (@WKLetting) reported from Hoylake, England

    @virginmedia I am trying to cancel my virgin broadband account but you have not responded by phone email or post. Very poor service 🙁

  • Conor87 Concobhar Dochartaigh (@Conor87) reported from Liverpool, England

    @virginmedia I want to cancel my contract but can’t get through to anyone on the phone.

  • borntorun127 Sid (@borntorun127) reported from St Helens, England

    @virginmedia Is there any coincidence that since i said i was closing my account, both Tv & Broadband have crashed 3 to 4 times daily? And you'll expect me to pay for this **** service

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia your sales team are telling people that upgrading to 200 speed will fix WiFi issues. I was looking for a new deal but don’t want to sign up until it’s guaranteed I can get WiFi in more than 2 rooms. I live in a small 3 bed and I’m on my 2nd router which is worse

  • scousenat *scousenat😘 (@scousenat) reported from Liverpool, England

    @virginmedia Via text messages and phone calls and get no where ...I was told an engineer was visiting it never happened lodged a complaint and heard nothing back I went out of this contract now

  • scousenat *scousenat😘 (@scousenat) reported from Liverpool, England

    @virginmedia im ready to throw your modem in the bin and get onto the ombudsman you don’t provide a service you false advertise and your charging me for nothing!!

  • bevey2010 bev sale (@bevey2010) reported from Runcorn, England

    @virginmedia I have checked and rebooted but says nothing wrong, we can have 10 devices connected at any 1 time and never had a problem till last week when internet just turned off randomly an since then ots been on, off, on, off,on,off all day

  • WKLetting West Kirby Letting Ltd (@WKLetting) reported from Hoylake, England

    @virginmedia I have tried calling and emailing virgin media to cancel my broad band contract. I have also written to virgin media on 1/7/2020 to cancel contract but No reply !! Not good service and would advise against using virgin media

  • WKLetting West Kirby Letting Ltd (@WKLetting) reported from Hoylake, England

    @virginmedia no response 21 days since I wrote, email and called you to cancel virgin broad Poor customer service !!

  • Nikimc17 Nicola McKeown (@Nikimc17) reported from Seaforth, England

    @virginmedia is absolutely awful 😡 lost count of the amount times internet has booted me out whilst watching this match 🙄

  • cathcrilly Catherine Crilly (@cathcrilly) reported from Liverpool, England

    Guys I know the world is a toilet and very bad things are happening but if there's going to be one thing to tip me over the edge, it'll be the Virgin Media interface. Absolute fiasco every time you go to watch anything 🆘

  • Kay_Leno Kris Leonard (@Kay_Leno) reported from Seaforth, England

    @virginmedia is your live chat on the website not working?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • bets_single Super Single Bets (@bets_single) reported

    @robbiedinho8 @virginmedia bad start, mins gets installed 2morrow

  • Haylzzz Haylz (@Haylzzz) reported

    @virginmedia do you think it’s acceptable to make a customer wait 8 days without internet? (that’s if the engineer actually turns up on Friday). I’ll be making sure I get my £8 per day from you.

  • theminxyone Tabitha (@theminxyone) reported from Worthing, England

    @virginmedia please can you confirm that my text message was received and that my contract will cancel after the end of this billing period? Thanks

  • ConnorPethard12 Connor_Pethard (@ConnorPethard12) reported

    Hello @EE myself and my family are moving over to @virginmedia on the 17th and I was just wondering how to cancel my bill that I have with yourself

  • sandradolly sandradolly (@sandradolly) reported

    @virginmedia So erm Hİ & I would SO LOVE to #stayconnected but I need a better deal in place before current contract ends on 30 August & it shouldn't be so hard to arrange this? I have tried phoning webchat & website and getting nowhere - please help me! I DON'T WANT A BT LİNE

  • davebwwfc Dave (@davebwwfc) reported

    @virginmedia I’d put my hands together for decent customer service but think I might wait a long time just like when you call with a problem you’ve had for 3 months 😡😡

  • heysher__x 𝐒𝐡𝐞𝐫 🇯🇲 (@heysher__x) reported

    @virginmedia your intercept service ya trash

  • purenightmare3 PuRe_Nightmare 🎃 (@purenightmare3) reported

    @virginmedia everyone in my area (Southampton) is experiencing internet issues, for myself i can get online but i cant connect to online games/voice channels like Discord. Tried to phone but gave up after being on hold for 45 minutes. Service status says no issues, please help?

  • JordanCKing Jordan King (@JordanCKing) reported

    @virginmedia I'm going to be moving home soon and want to take my broadband with me. Unfortunately, the 'contact us' button on the moving home page doesn't work, it redirects me to the virgin home page. Any alternatives?

  • jason712 Vixulation (@jason712) reported

    @JoeMerrick I've been having intermittent disconnections with Virgin media for a week now. They say there's a complex issue in the area though couldn't understand what. All I know is that it's taking them long to fix it.