Virgin Media outages and service status in Formby, England

Problems in the last 24 hours in Formby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Formby, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Birkenhead, Southport, and Prescot.

City	Problem Type	Report Time
Liverpool	Internet	20 hours ago
Liverpool	Internet	1 day ago
Birkenhead	TV	2 days ago
Liverpool	TV	2 days ago
Liverpool	TV	3 days ago
Liverpool	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

• 
  Nicola Bates (@Nicolajb87) reported 24 seconds ago from Liverpool, England

  @virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap

• 
  James Hughes (@jameshughes911) reported 12 minutes ago from Liverpool, England

  @virginmedia I would like to raise a formal complaint with the way I have been treated by your team today please. Your so called “Customer Service” is shocking and should be renamed “Customer Victimisation”. It is now my intention to cancel my contract after over 5 years loyalty

• 
  Hayley Baker (@hayleybaker25) reported 14 minutes ago from Liverpool, England

  @virginmedia Any problem with connection in Liverpool I'm currently on my mobile hotspot as for the last 2 days my TV has been buffering .😡😤

• 
  Emma (@EmmaZhaan64) reported 24 minutes ago from Roby, England

  @virginmedia All internet is down, wireless and wired; the hub light is white and it’s a Hub 3.0.

• 
  Mark Langshaw (@MarkLangshaw) reported 25 minutes ago from Liverpool, England

  @virginmedia Hello, my broadband was supposed to be installed on 6th Sept but your engineer only did half a job and ****** off. When I call up to find out when you're coming back to finish my installation, I can't get a straight answer and nobody calls me back! Shite service!

• 
  Christopher Bray (@cbray72) reported 27 minutes ago from Liverpool, England

  @virginmedia I think so yes there's definitely a issue of some description as it keeps happening all the time

• 
  Rebekah Jones (@Rebekah87816847) reported 30 minutes ago from Birkenhead, England

  @virginmedia ... down AGAIN ... seriously get it sorted ..

• 
  Alex (@embedded_iot) reported 31 minutes ago from Seaforth, England

  @virginmedia You need to escalate this urgently imho and come up with a solution. I’m saying this for your benefit as it’s going to cause mayhem

• 
  Clare B (@clarebellla) reported 39 minutes ago from Liverpool, England

  @virginmedia are there any issues in Liverpool L12 area as tv not coming on since at least 5:30 am this morning

• 
  Stuart Wilks-Heeg (@StuartWilksHeeg) reported 41 minutes ago from Seaforth, England

  I literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.

• 
  Jonathan SC ن Esq. (@jonathansc) reported 43 minutes ago from Birkenhead, England

  Thank you for the update - how can you more that 12 hours after the incident occurred only just be sending an engineer to try and fix @virginmedia

• 
  Graeme Radebe (@Radebreast) reported 43 minutes ago from Ormskirk, England

  @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

• 
  WirralDad Rob (@wirraldad) reported 46 minutes ago from Wallasey, England

  @UK_FightNight @virginmedia They are saying tech issues and engineers are working on it when ring up

• 
  lloyd #utft (@111O1O1O11O) reported 48 minutes ago from Wallasey, England

  @virginmedia I only worked as a network Ops mgr for nearly 10 years, so I guess I wouldn't understand network issues and connectivity, really. Or service level agreements. Or teaching my grandmother how to suck eggs.

• 
  Lesley Murray (@les_murray71) reported 50 minutes ago from Wallasey, England

  @virginmedia @joshyw0shy Its the whole of the Wirral by the sound of it, no statement from Virgin, just telling hundreds of customers to check for an outage, only have to look at their twitter to see how many of us have been told the same thing

• 
  Hannah McKay (@MadRabbitLady75) reported 52 minutes ago from Birkenhead, England

  @virginmedia They answered, established they couldn't sell me a new product then told me to phone back in the day my contract ends and immediately hung up.. If it was clearly stated online in your info "don't phone us to cancel until your contract ends" I'd have saved 35 minutes of my day..

• 
  (っ◔◡◔)っ ₚᵢₙₑₐₚₚₗₑ ᵢₛ ₜₕₑ ₛᵤₚₑᵣᵢₒᵣ fᵣᵤᵢₜ (@beakybox) reported 53 minutes ago from Litherland, England

  @virginmedia broadband being down again, how, why

• 
  Lesley Murray (@les_murray71) reported 55 minutes ago from Wallasey, England

  @virginmedia Thats just an update to say they are dealing with the issue, people want to know what the issue was and why it is taking so long to repair, there is a continuous extension to repair time and your customers at least deserve detailed information

• 
  Josh (@Parleyyyyyy) reported 55 minutes ago from Liverpool, England

  @virginmedia I’ve just done that. If you watch the video though you’ll see it doesn’t even let me get to the login page. As soon as I click on virgin media customer it tries to take me to a website & then closes down

• 
  CryptoDan2k (@CryptoDan2k) reported 57 minutes ago from Roby, England

  @virginmedia No, not really as you have reliability issues in my home which I believe is part the router and part the virgin line coming into my home.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nigel Ling (@NigelLing641626) reported 4 minutes ago

  @virginmedia Any update to when the @virginmedia channels are going to work, I was told earlier today by the Virgin media customer service that it will be guaranteed to up and running by 6 pm this evening- but still No Tv ?????????????????

• 
  Edna Krabapple 💙 (@EdnaKrabapple1) reported 5 minutes ago

  Anyone else having issues with 'channels not authorised' on @virginmedia? During the week, we couldn't get BBC1 for that reason but now it's other BBC channels.

• 
  JoShine06 (@JShine06) reported 9 minutes ago

  Why can't you speak to an actual human being from @virginmedia ? They were meant to call my mum back weeks ago and they never bothered.

• 
  Andy W (@AndrewW12290183) reported 11 minutes ago

  @virginmedia 9 online applications 2 customer services call. I was assured an engineer would collect my Virgin equipment yesterday. Yep no call and they never turned up. I am beginning to think this is a scam from Virgin to charge me £90. I need to contact Trading Standards

• 
  Richard (@RHawkins05) reported 13 minutes ago

  @virginmedia it's now getting beyond a joke, 3 days now without TV, and when you call all you get is "our engineers are working on the issue". Not good enough service

• 
  M E B 👓 💙 (@mrsmosieposie) reported 13 minutes ago

  @virginmedia very frustrating trying to claim my Refer a friend reward Several attempts but keeps saying password not valid and account number not valid when I have entered them both correctly. Expires tomorrow! Help please.

• 
  Dollynoocat (@dollynoocat) reported 14 minutes ago

  @virginmedia going to message @MartinSLewis to see if he can highlight the standards of service you allegedly provide.

• 
  Daniel Clein 🔶️🌸🎗🇪🇺 (@cleinofficial) reported 15 minutes ago

  Today's burning question: what is the worst broadband supplier in the UK, and why is it Virgin Media?

• 
  Dollynoocat (@dollynoocat) reported 15 minutes ago

  @virginmedia yes did that yesterday when BBC1 wasn't working. The usual 20 minutes to reconnect and today my internet went down for 6 hours. Superb service (not) 34 years a customer and phoning Sky tomorrow !!

• 
  ... (@GrantRfc89) reported 15 minutes ago

  @ArmchairAdml Just give notice or switch to a different provider. I had similar with Virgin media recently and literally had to have my wife try and open a new account at the address before I got a deal comparable to the new customer one.