Virgin Media

Virgin Media Outage Report in Formby, Sefton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Formby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Formby, Sefton, England 05/27/2025 15:15

May 27: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Formby, Sefton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, Southport, Birkenhead and Prescot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

  • LiamFitzy9 Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • hayleybaker25 Hayley Baker (@hayleybaker25) reported from Liverpool, England

    @virginmedia problems again with virgin broadband and phone in my area not good enough.👎

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    Yet again had to phone @virginmedia as the broadband is not working properly 2nd time in two days they’ve had to reboot it glad I’m missing the footy again 🤬🤬

  • beakybox CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, England

    How much longer is the broadband gonna be down @virginmedia

  • Samanth32789588 #hellomynameis Samantha Miller (@Samanth32789588) reported from Liverpool, England

    @virginmedia No there isn’t so please message me privately to get this problem fixed ASAP-thank you

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • MarkHughes_ MH (@MarkHughes_) reported from Liverpool, England

    @virginmedia your internet service is ******* shite and branston shags kids on his little island. Gobshites sort it out

  • anfield_sports Anfield Sports (@anfield_sports) reported from Liverpool, England

    Sick of how bad our @virginmedia WiFi is. Off more than it is on lately.Yet they don't make contact with us to explain why or any money back for lack of service we receive.Couple that up with having to add data on to our phones to make up for it and fair to say we are p*ssed off

  • NuttyNCool Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @rteifler @virginmedia We have been a loyal customer for many years 👍😎

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

  • mands4walkies Mandy 🐩🐾🐕🐾🐶🐾🦅 (@mands4walkies) reported from Southport, England

    @virginmedia Please note @Ofcom that @virginmedia has been down across south west London for 48 hours due to a 3rd party digging up a cable. Virgin Media’s network resilience; disaster recovery; and customer comm’s are inadequate.

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

  • addsimpson Adam Simpson (@addsimpson) reported from Liverpool, England

    @virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps

  • Nathann_B Nathan Booth (@Nathann_B) reported from Liverpool, England

    @virginmedia how can I put a complaint in about poor customer service and about a technician appointment being cancelled without being told

  • Jodada_Films davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • annoyed_thyroid Sammie (@annoyed_thyroid) reported

    @virginmedia Your team suggested I reach out to the named person (who I don’t know or never heard of) and ask them to phone customer service to remove my mum’s details 😳 this has been very upsetting. My mum did live at the property but moved 3 years before she died.

  • HotHayleyUK ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ🌹 (@HotHayleyUK) reported

    @virginmedia Well it's either you or it's @AdultWorkcom that doesn't work. I have tried different laptops, different browsers, wired connections and unwired connections. Next thing will be to change broadband provider...as they seem to think it's @virginmedia

  • HotHayleyUK ʜᴀʏʟᴇʏ ᴅᴀɴɪᴇʟꜱ Top 9% 🌹 (@HotHayleyUK) reported

    @virginmedia Well it's either you guys or @AdultWorkcom that's causing an issue here.

  • PeterHarar Tech N food (@PeterHarar) reported

    @virginmedia I had to go on 5G network to upload this test video because Virgin broadband couldn’t upload this.. I’ve shared the pic and video so everyone can see… avoid Virgin broadband at all cost..

  • g_man755 G (@g_man755) reported

    @virginmedia This is great service I been waiting on a call back since Friday, my prediction was correct still no call or internet. Then if I cancel my contract you wonder why! #avoidlikecorona

  • mbcommsltd MB Communications (@mbcommsltd) reported

    @virginmedia my office line has a fault - I've reported it three times and am going around in circles. Can you help me asap?

  • KpSawing KPSawing (@KpSawing) reported

    @ChrisMoyles @virginmedia Cause there crap!

  • dannybhoy Danny Bhoy (@dannybhoy) reported

    @ChrisMoyles @virginmedia What would you rate their service? One star perhaps?

  • g_man755 G (@g_man755) reported

    @virginmedia This has got to be the worst ever I have dealt with, bet I get no response! You pricks advised I wait and when I did this is the response I get! Wow, absolute joke!

  • DavidAGraham David Graham (odd/ball) 🤖 (@DavidAGraham) reported

    @ChrisMoyles @virginmedia Is the @RadioX catch-up service running off your broadband?