Virgin Media outages and service status in Formby, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Formby, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Aug 26, 2:00 AM GMT+1.
- Internet (58%)
- TV (25%)
- Total Blackout (8%)
- Wi-fi (8%)
The latest reports from users having issues in Formby come from postal codes L37 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Formby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Formby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Formby, England
The most recent Virgin Media outage reports came from the following cities: Formby, Liverpool, Birkenhead, Prescot, and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Formby
|
Internet | 10 hours ago |
|
Liverpool
|
Internet | 17 hours ago |
|
Birkenhead
|
TV | 11 days ago |
|
Liverpool
|
TV | 12 days ago |
|
Liverpool
|
Internet | 16 days ago |
|
Liverpool
|
Internet | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Formby, England
Latest outage, problems and issue reports in Formby and nearby locations:
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Hannah McKay (@MadRabbitLady75) reported from Birkenhead, England@virginmedia After over 4 hours on chat it's dealt with thank you...... nearly 5 hours in total to terminate my services.....
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Amanda Ralph (@aralph50) reported from Liverpool, EnglandPlease sort this out. You charge enough, surely we are entitled to a service that actually works??@virginmedia #virginmedia
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Andy McKeown (@AndyMcK1982) reported from Liverpool, England@virginmedia So I’ve been told false information to make me sign up there and then! Terrible customer service there!
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Tim Jackson (@TimmyJ1972) reported from Liverpool, England@virginmedia Yes I’ve been told this before… yet it never happened when my bill was generated. Let’s see eh..
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Sarah Hill (@Its_Sal_Queen) reported from Liverpool, EnglandWould love to be able to start work @virginmedia, but the Internet is down.
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Lesley Murray (@les_murray71) reported from Wallasey, England@virginmedia Yes got the update thanks but not helpful receiving a text to say issue resolved, service has been off for 14 hours now, any background to reason why? Its a massive area to be out with no explanation
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia I'm not sure this is the 3rd box. It's the one with the router in same room. Re advice remotely got message saying problem could not be solved.
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BeanBolt (@BeanBolt) reported from Southport, England@virginmedia It says no issue in the area, then when I click "still having issues" the local scan shows intermittent outages in the area, been like this for 24hrs+
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Chris Wright (@ChrisWAzure) reported from Liverpool, England@virginmedia The guy was the most arrogant person I've ever spoke to in CS, retentions is meant to be the end of the line, if it was my service and not my wife's 93 year old nan i'd have cancelled the contract. I asked to speak to a manager and was told "managers don't speak to customers"....
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Jamie McLoughlin (@jmcloughlin) reported from Liverpool, EnglandAnyone having @virginmedia issues in Liverpool area? Our TV has been showing static for the past half hour.
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Nicola Bates (@Nicolajb87) reported from Liverpool, England@virginmedia can you help my mum and dad they have had no telephone line since yesterday. The internet also went off but that seems to be back on now. It’s vital we get the phone on asap
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Graeme Radebe (@Radebreast) reported from Ormskirk, England@virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia thanks for the awful internet service, f*cking useless you are
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James (@jgrailpics) reported from Liverpool, EnglandCompletely pathetic useless company @virginmedia Every single day there's some sort of problem EVERY SINGLE DAY Can't wait til this contracts over, after that in a bit useless crap
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Maureen StewartJones (@supergran22) reported from Eccleston, England@virginmedia Thanks. Very frustrating and time consuming. Spent whole afternoon trying to sort it. Twitter not really the best way to resolve issues especially with an 82 year old.
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Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, EnglandI literally cannot distinguish between real @virginmedia customer service calls and the scammers. And this isn't because the scammers have suddenly got very good.
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Rob (@Robertlfc_) reported from Liverpool, England@virginmedia is honestly the worst company for WiFi
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Elaine Brown (@laineypb2109) reported from Birkenhead, England@virginmedia 15% increase, don't think so mate. I'll be in touch via phone shortly with a cancellation notice. So much for long serving customer loyalty
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James (@jgrailpics) reported from Liverpool, EnglandWhen will I be able to go just one single day without @virginmedia failing, cannot wait until next year when the contract is over, increase the bills but reduce the service to next to nothing?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Niecie (@devorahfurman) reported@virginmedia @JohnMac22756388 We can read what the text says but why are people getting it who haven’t reported a problem and please don’t talk about DM s we need to send because nobody at virgin can ever help when we do !!!!
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kim 🥀 (@ersaztly) reported@virginmedia sort your ******* ****** internet out I was in a ranked match and my internet is off again, and we paid the bill aswell FIX IT!
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Cameron thompson (@CAMERON1Tzz) reported@virginmedia internets been off since Thursday hurry up and sort this out ur company takes enough money. Terribly handing these problems we pay u give internet and tv not fix the problems cause that are always on the company’s end.
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Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported@TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.
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RichieRich (@richard81242885) reportedWas say all day be fixed by 6pm now saying by 3pm tomorrow Says internet is working,guess what it’s not, Virgin you are truly 💩! Within the last week I’ve had 3 days with full service @virginmedia ! Must do better C-
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Philip Drury (@septembercott) reportedNow I see why Virgin Media is scored so badly for customer service. They ask you to DM, which takes you to a useless Chat Bot! Pointless @virginmedia
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Albert Eee (@PtieaPmnepwhwj) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Eyezwideopen (@Eyezwideopen3) reportedDO NOT JOIN, WORST COMPANY EVER. They have been adding fees onto my account. Simply because ive been paying £29 which is what was stated. But apparently its supposed to be £42 @virginmedia
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Mr Moanivator (@MrMoanivator) reported@virginmedia My broadband hasn't been working since around 11am today. All week, Virgin has said that work was due to be completed in my area around 11:15am today. It's now saying that the hub is the problem. I've restarted and reset it, but it's still not working 🤬
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Andy Nicholls 🫧⚒️✝️ (@andy_nicks60) reported@NightAtKendalls @virginmedia Dump em mate service is shite