Virgin Media

Virgin Media Outage Report in Formby, Sefton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Formby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Formby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Formby, Sefton, England 02/01/2026 16:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Formby, Sefton, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Prescot, Wallasey and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomPrescot Phone
United KingdomLiverpool Internet
United KingdomWallasey Wi-fi
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Formby, England

Latest outage, problems and issue reports in Formby and nearby locations:

  • michdavey71 Michelle (@michdavey71) reported from Maghull, England

    @virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .

  • OneBodyJen Jen Mercer (@OneBodyJen) reported from Liverpool, England

    @virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!

  • LiamFitzy9 Liam Fitzpatrick (@LiamFitzy9) reported from Liverpool, England

    @sky box has just gone off, rang them said I need to get an engineer out £65, and boxes need upgrades another £7 a month. Told them I’ll just cancel it, but I can’t do that over the phone. Just had to buy a £10 day pass on now tv for the boxing @virginmedia see ya Monday

  • Jodada_Films davey mc (@Jodada_Films) reported from Birkenhead, England

    @virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection

  • sp7974 Stu. (@sp7974) reported from Seaforth, England

    @MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.

  • beakybox CHELLE | ✞-4∇3:3 (@beakybox) reported from Seaforth, England

    How much longer is the broadband gonna be down @virginmedia

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Liverpool, England

    @virginmedia WHY is your online accounting so so bad. Page never loads

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never buffers with the ***** videos

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !

  • millsy17 Claire Mitchell (Mills) (@millsy17) reported from Liverpool, England

    @virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!

  • cyhveize Cyhveize (@cyhveize) reported from Liverpool, England

    @simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @kingkayofficial @virginmedia Ha ha . A keyboard warrior never fails with pathetic accusations

  • nahkmcilxxx Kerry (@nahkmcilxxx) reported from Roby, England

    @Jfarrell92 @virginmedia Get the asda shit head x

  • stu_the_supply Stuart (@stu_the_supply) reported from Liverpool, England

    @virginmedia I was very suspicious so gave a blag address and the person on the phone said that is correct! At that point I put the phone down!

  • addsimpson Adam Simpson (@addsimpson) reported from Liverpool, England

    @virginmedia My broadband is so slow I can't even watch. Etflix without it buffering. Have rebooted and logged onto website to test. Still getting around 5Mbps instead of the usual 200Mbps

  • trfcjonesy Simon Jones (@trfcjonesy) reported from Birkenhead, England

    @virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk

  • BTLF1 BTL Film Media. (@BTLF1) reported from Aintree Village, England

    @OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.

  • xstex Stephen Robinson ⚡ (@xstex) reported from Seaforth, England

    @carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.

  • NuttyNCool Michael McGiveron (@NuttyNCool) reported from Seaforth, England

    @lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.

  • WillNesbit78 Will Nesbit (@WillNesbit78) reported from Rainford, England

    @virginmedia Yes. It's broken.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnGovier John Govier (@JohnGovier) reported

    @virginmedia I've managed to get through to technical support on the phone now. It locked me out just after 9am. According to your colleague it's happened to a few people and they're not currently sure why or how to solve. Thanks for spotting the tweet though. :-)

  • vodkaredbill bbb (@vodkaredbill) reported

    @virginmedia And waiting now for your reply ? As at the moment you have been very generic and not asked me to dm and actually take my name and handle me as a customer

  • ItzMikeHunt Mike (@ItzMikeHunt) reported

    I'll be leaving @virginmedia as soon as i get home from work if my broadband isnt fixed. They're the worst broadband provider in the UK and would recommend everyone to steer well clear their mediocre service. #cancel #virginmedia #virginmediadown

  • AlexBaldryxyz Alex (@AlexBaldryxyz) reported

    @virginmedia It says that broadband is fine. The only issue is TV. However, I am having trouble with broadband

  • Kynan3 Ky3 🇪🇸 (@Kynan3) reported

    @DT97LDN @virginmedia I’m down in the trenches right now. This is the worst Fifa launch day of my career

  • EverybodyLuvs_ Raymond (@EverybodyLuvs_) reported

    @virginmedia Yes I have the broadband service

  • fujimotomitsuya Mitsuya Fujimoto (@fujimotomitsuya) reported

    @virginmedia I can’t because my work die next couple weeks are very hectic and won’t allow me to provisionally decide which day I am available. Therefore I need to call when I know on my term. Besides if VM had paid more attention when I had this issue in the first place, this never happened

  • fujimotomitsuya Mitsuya Fujimoto (@fujimotomitsuya) reported

    @virginmedia But I didn't want to close the complain log as it didn't solve the problem then. She didn't want to listen, interrupt over and over when I asked her politely to let me finish explaining then she list hanged up the phone without discussing the other issues I have logged.

  • javacw ray (@javacw) reported

    @virginmedia Just had another call with customer support, I was told to expect getting no Internet for next 2 days until the engineer visit. Really???

  • Lewis17J John Lewis 🏴‍☠️ (@Lewis17J) reported

    @virginmedia Tried that it says no issues, but clearly, there are as my internet keeps dropping out.