Virgin Media Outage Report in Seaforth, Sefton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Seaforth, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Prescot, Liverpool, Southport, St Helens, Upton, Widnes, Skelmersdale, Runcorn and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Prescot |
TV | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaforth, England
Latest outage, problems and issue reports in Seaforth and nearby locations:
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia is there an issue with Internet in the L30 area? Been on and off for last two days wfh is painful!
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia just been hung up on in the middle of when I finally got through can you please help me :(
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia It’s permanently doing that and I can’t get through to technical last time it took hours to fix but it’s not fixed because it’s still not right
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia so slow today ookla says nope can’t even run a test!
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
@virginmedia hello please can you help me or give me a number to call to speak to someone?
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia I know that it says there are issues in the area
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Paul #WhatDayIsItEdition
(@AgentLittleP) reported
from
Liverpool, England
Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!
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Timothy Haines
(@Timuslloyd) reported
from
St Helens, England
And now you’re saying the only way to change the direct debit is to cancel contract, and start a new one on the right date... cost of that? £240!! @virginmedia really are corrupt.
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gia clarke ⚡️⚡️
(@giaxclarke) reported
from
Liverpool, England
Does anyone have virgin media who can help me please before lose the plot
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livesformusic
(@cbj622w) reported
from
Liverpool, England
@Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them
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Graeme Buck
(@g8uck) reported
from
Widnes, England
Wow @virginmedia on hold to your customer service team for one full hour and it’s cuts me off absolute joke of a company!!! My next call will be to cancel 🤬
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Paul Gee
(@PaulGee1993) reported
from
Liverpool, England
@virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour
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SR🦄
(@_StephRooney) reported
from
Liverpool, England
@virginmedia Its not working again so you better fix it
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Ms. Audigier-Jones
(@Audigier_Jones) reported
from
Liverpool, England
@virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@SarahWarren90_x) reported
@virginmedia the last few times I’ve tried to login to the app to see what my connection issues are it says my password wrong and doesn’t let me reset - error code AP103. How do I check what the issue is if I can’t log in? Thanks
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Jerome Gristwood
(@JeromeGristwood) reported
@virginmedia we are having issues with internet connectivity on our road. The status page says that nothing is wrong though. When I try and run additional tests I get a message saying that you can't run a test on our services right now. Can you help?
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Shane Williams
(@Emotheviper) reported
@virginmedia I dunno if you’re gonna pass it on but your online service checker NEEDS a massive overhaul but I checked the number you’ve provided and it claims work is being done in our area to fix it
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Colin Beal
(@crb22462) reported
@virginmedia The box has issues keeps turning itself off and has to reboot every day the program list is not populated and it won't record anything he remote (with new battery's) is just not connecting to the box
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vibor paravic
(@ViborParavic) reported
@virginmedia I have been without any service for over a week. Your tech support has been incompetent at best. I have not heard a valid explanation for this failure in your service delivery. What is going on? SW London Kew area.
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carla fisher
(@carfrankfletch) reported
@virginmedia John I’ve had no services for days I’m supposed to be working now I have no internet will@someone please help me!!
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carla fisher
(@carfrankfletch) reported
@virginmedia I’ve done all that, I have had no services over Xmas it’s now new year. I’m supposed to be working today. Please can someone help me with this issue. I need some help this is been weeks no. I have nothing no one cares
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Darrell Cook
(@dazcookcook) reported
@virginmedia Hello can you please Explain this to me. I had a complete outage for 13 Days but my Bill came out and it was the total amount no reduction for Compensation.
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Barry House
(@sucksfacebook) reported
@virginmedia No. Fix your app. Or give me my £100 credit.
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Chloe Sellers
(@ChloeSellers8) reported
@virginmedia Hi, we have had this come up this morning on the telly but we have checked all the wires and rebooted the box. The wi-fi is not working either?