Virgin Media Outage Report in Seaforth, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Seaforth, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Prenton, Liverpool, Runcorn, St Helens, Southport, Prescot, Wallasey, Birkenhead, Upton and Eastham.
| City | Problem Type | Report Time |
|---|---|---|
 Prenton |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Runcorn |
Wi-fi | |
| Prenton |
Wi-fi | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Seaforth, England
Latest outage, problems and issue reports in Seaforth and nearby locations:
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia you guys are really ***************. What's with the network outage?? Please fix this!
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia offer volt speeds of 350 paying for 200 getting 60ish it’s ridiculous I’ve spent hours sending them proof when jitter high they think resetting it all and spending more hours getting everything back up will work and I don’t it’s only been this bad this time since
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Ada Yoga🧘🏾♀️
(@Krys_yogi) reported
from
Liverpool, England
@virginmedia Just seen an update that there's an issue in the area. How long is this gon take to fix? Some of us have work and need to be online. This is rather frustrating
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Hi, I've been on to the Service Status line, no issues. Used My Virgin Media app no issues raised with Broadband or TV provision. Still picture break-ups on some channels.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia The team have booked an engineer but advised changes on router settings that have made it a bit better until the engineer can fix it properly
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia Still a problem. Programmes we recorded Thurs & Friday are unwatchable (& not available on Catch Up for some reason)
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are totally crap and lie. No broadband we will put it on your phone like! Call for 30 minutes beginning for help all I get is I understand
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I don’t want to talk to an Indian call centre going off a script I want a reasonable human who doesn’t work from a script and can help me
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Yes I know! They are doing essential works but you say broadband outage and you get data on your phone. That is a breach of trading standards as apparently you don’t do that
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I already spent ages on the phone on Friday when I needed internet but you were doing essential works. I study, work and have a young daughter I don’t have time for long phone calls for a service that should work.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia can you remind me the link for customer complaints please. Engineer lied, lost working time now still not right and I refuse to keep paying when I’m not getting a steady working internet let alone at the volt speeds as advertised
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Alan Dean
(@alandean1878) reported
from
Roby, England
@virginmedia It's worst on 601 BBC News where either part or all of the screen pixilates. But it happens on other channels to a lesser degree.
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Every time it fails I have never been asked to do a reset. The last time they checked their system and sent an engineer who put attenuation on it as the jitter was high and the system showed a fault their end
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia I need to make a complaint and submit my bill for time wasted with tests that show me what I already know….it’s faulty and has been on and off for a long time and each fix doesn’t fix it
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia just found out as I’m an oomph customer on volt I should get broadband of 350 but getting 53 jitter is beyond a joke too. What happened?
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia He swapped out the router said that solved a bit of the issue but speeds still not as expected then said he would have to book a longer appointment to figure out the issue so he went. Waiting for another appointment
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia are useless fixing an area so they break your broadband then get you to do lots of useless tests that show the same thing then ask for a reset that will not fix anything
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia They’ve sent a signal to it which they say will fix it but it’s even worse now
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Planned work which is fine but the advert in writing and on the tv makes it sound good that you get data on your Virgin mobile if your broadband ever goes down. Just finding the contact for trading standards
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IDIC
(@CharlieIDIC) reported
from
Kirkby, England
@virginmedia Looks like your engineer told me he would book a follow up appointment then didn’t bother. Your customer service lately and ability to provide a service are very lacking
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rico
(@rics_richards) reported
@virginmedia can someone pls get hold of me. I’ve been trying on phone & live chat since Jan & been on hold for 30+ mins each time. I work full time & can’t afford to be on hold. You increased prices (again) and say I have till 26/02 to cancel but can’t get hold of anyone
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Philip Staines
(@philStaines) reported
@virginmedia I called customer services, the automated test passed ok. The message said I would get an email with more information, but I cannot access my mailbox through the virginmedia site. I have now reset my hub and can access the settings now, but speed is still slow. What next?
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Jonty Culshaw
(@jculshaw9) reported
@Hanzle @virginmedia Honestly, its terrible! The price they charge too 😭 only happened about 2 weeks ago
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Rick Lay
(@rick_lay_uk) reported
Hi @virginmedia can I request a new router online? I’ve upgraded broadband to cope with home working, but am getting regular dropouts... daily at the moment... same router since I opened my account - help please.
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asha
(@ashasilva) reported
@virginmedia this is at the cost of us the customer as you have stupid 0345 number!! Bloody robbers
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Dave McD
(@davemcd631) reported
@virginmedia on your website when i try to log in or look at upgrades it says link is broken.
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steve berridge
(@Scotwolf2Steve) reported
@virginmedia Hi, thanks for reply. Status page shows no problem. Followed all the test, reboot stuff. No internet. Did 6 tests already after trying everything. Not allowed to test anymore for 24hrs.
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CryptoDan2k
(@CryptoDan2k) reported
@mattfoxbelfast @virginmedia It won't taste nice to eat, espically if it's broken. Don't know why I signed back up, lazy I suppose, Be cheaper to go with sky for 26 quid month and get freesat
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Lesley Morris
(@morris_lesley) reported
@virginmedia Can I ask why your complaints teams lie? They send a letter saying we’ve tried to ring you about your complaint but me and my husband are both working from home, no missed call or message on the home line or the mobile number you hold for me!
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Gaurang
(@gaurang2612) reported
@virginmedia sort internet issues in east london ig8. Constant issues every weekday day time. Not good enough after charging so much money to customers. Very poor service.