Virgin Media

Virgin Media Outage Report in Seaforth, Sefton, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Seaforth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Seaforth, Sefton, England 12/20/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Seaforth, Sefton, England

The most recent Virgin Media outage reports came from the following cities: Upton, Liverpool, St Helens, Skelmersdale, Birkenhead, Runcorn and Prenton.

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City Problem Type Report Time
United KingdomUpton TV
United KingdomLiverpool Internet
United KingdomSt Helens Internet
United KingdomUpton Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Seaforth, England

Latest outage, problems and issue reports in Seaforth and nearby locations:

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia is honestly the worst company for WiFi

  • realjackoh187 Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia Visit was fine replaced wifi. I was never out of Internet completely like it says only your compensation page, but it was equally as bad since my step daughter had online training to do which couldn't be done at all. My children also were not able to do homework.

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 38 days after the repull should’ve been done? You think that’s good customer service?

  • realjackoh187 Jack Kelly (@realjackoh187) reported from Widnes, England

    @virginmedia So I had loss of service but not complete even tho the service I had wasn't enough to even complete a 15 minute online training. Great. Even though you only have cold water, would you still get a bath? Nah don't think you would

  • 92Tevs Thomas Evans (@92Tevs) reported from Liverpool, England

    @virginmedia do you want the prize for the shittiest broadband ever or would you like to fix my internet service?

  • NatashaVic Capitã Nat (@NatashaVic) reported from Liverpool, England

    @virginmedia Can I speak to a human, please? It’s impossible to speak to anyone here. I paid for my bill via bank transfer more than a week ago and it hasn’t been registered. Phone service is not recognising my password and I can’t find a live chat.

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia All the while taking my direct debit payments for a service I am not getting

  • Billzy79 Billzy (@Billzy79) reported from Liverpool, England

    @Jacedafaceis @virginmedia Yes. Been out to lake district, and 4G mobile phone signal was quick and more reliable than the broadband. And people thought it was normal.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    Sort your awful Wi-Fi out @virginmedia

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Yes, this has been going on now for months. Was just on to your team to cancel, they hung up on me. I’ve never known a more woeful service. They are quick enough to take payment every month for a service I’m not getting.

  • J0er_82 Jo3r (@J0er_82) reported from Garston, England

    @virginmedia whys your Internet ****?? Never works when I want it to

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia Nobody can help me, they just keep asking for patience. They’ve had since august to fix it. It’s unacceptable.

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia 3 x engineer visits, each time telling me there’s a blockage. Why does nobody fix it? I can’t even get through to cancel my services and get a refund for the direct debits I’ve paid when I’ve had zero service.

  • Radebreast Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • Robertlfc_ Rob (@Robertlfc_) reported from Liverpool, England

    @virginmedia just been took out of a game of fifa, that I was winning! Because of your awful internet. Get it fixed!!

  • Radebreast Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia Hi - Ive noticed alot of people are having the same issues. Its the Sky TV Go app on Playstation 4. Ive checked it on another internet and it works fine so it is definitely an error on your side. You need to sort the internet settings. It struggles to load “on Now” on the app.

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    Day 42 of no service from @virginmedia. Engineer meant to be coming again today, think I’ve more chance of a unicorn showing up to be fair. 🦄

  • SmithysMaud Mrs Smith (@SmithysMaud) reported from St Helens, England

    @virginmedia They’ve been today apparently to do the repull and nothing has changed. Still no service. I won’t be paying this month as I’m not paying for nothing.

  • MirLADas phil61efc (@MirLADas) reported from Liverpool, England

    @virginmedia what’s going on virgin no tv since Friday morning told 5th now 6th no messages nothing paying for nothing compensation rates garbage nothing should take this long with a company like virgin L4 area

  • StuartWilksHeeg Stuart Wilks-Heeg (@StuartWilksHeeg) reported from Seaforth, England

    @tonymc39 @virginmedia Really, truly shockingly terrible.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robb_masters Robb Masters (@robb_masters) reported

    When I'm not even a customer of @virginmedia, what exactly gives them the right to run cables across the front of my house without my permission or even any advance notice?

  • Good_Godders Sam (@Good_Godders) reported

    @lorrainet9704 Wow that is really bad, they need to get this sorted for you, come on @virginmedia help Lorraine stop this idiot calling her

  • NeilHoskinsLDnH Neil Hoskins (@NeilHoskinsLDnH) reported

    @VirginMedia May I ask who made the decision that everybody on your cable service would have their landlines plugged into the back of the router, rather than into the powered wall socket? This means that if the power's down I can't dial 999. Duh... 1/2

  • tblacker7 tblacker7 (@tblacker7) reported

    @virginmedia “we are currently upgrading services in your area so you may experience connectivity issues. We will have this work completed by 3pm”. 1) perhaps warn your clients when this is scheduled. 2) with so many people working from home, how is this is any way acceptable?

  • ClairePitters Claire P (@ClairePitters) reported

    @virginmedia My message says I can’t get through via that number, they repeatedly hang up on me. My postcode is Da7 6EW

  • alex_kayne88 Alexander Kayne (@alex_kayne88) reported

    @virginmedia internet issue since 9am today in London SE16. Logged in to notify of the issue: Fix estimate: 21 June 19:25........ Does that mean I don't WFH today?

  • DanCopley Daniel Copley (@DanCopley) reported

    @Motsivad @virginmedia I have sent you a DM @Motsivad. This has happened before on our street and it took 3 days to fix

  • K1NG11AN kingkhan (@K1NG11AN) reported

    @virginmedia Yea we are paying for 1GB and it is running at 10MB . The wifi constantly drops . When we was on 350MB the hub4 ran faster then this new super hub . Have been reading about mifj would this help the connection ?

  • musttryharder7 Magdi Adab (@musttryharder7) reported

    @virginmedia You keep telling me to call, but your team keep getting “cut off” and seem to be incapable of providing any answers. What is going on at Virgin Media - do you just hope people will get fed up with trying to get issues resolved despite paying for an expensive service?

  • tavey_ Octavia (@tavey_) reported

    I honestly regret the day I signed up with @virginmedia - the network in my area is pretty much always slow/down… I would not recommend!!