Virgin Media Outage Report in Seaforth, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Seaforth, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Birkenhead, Liverpool, Widnes, St Helens, Prescot, Prenton, Southport, Wallasey, Runcorn, Upton and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Birkenhead |
TV | |
| Liverpool |
Wi-fi | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Widnes |
Internet | |
| Liverpool |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Seaforth, England
Latest outage, problems and issue reports in Seaforth and nearby locations:
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Steve Eades
(@steveeades) reported
from
Runcorn, England
@virginmedia Carried out the tests and internet now working but seems slow. Also there is an error noted on the Samsung set top box?
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The Clawless Lobster 🦐
(@JuiceTerry9) reported
from
Garston, England
@AidyDews @ALANMYERSMEDIA @virginmedia That’s exactly what happened to me. Upgraded to 500mg and the speed/coverage got worse. They ended up giving me 1 Gig for the price of 500mg & a hub4 because they couldn’t fix it. Took me about 10 hours & years off my life to sort out. Nightmare.
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Johnny Maxwell
(@Johnny_Maxwell) reported
from
Widnes, England
@virginmedia @SkySportsBoxing @skysportsboxoffice absolutely shocking coverage on the boxing tonight. £25.95 for pixelated and freezing coverage. Refund please or sort ya **** out!!🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia You are not listening. I understand it fluctuates. What I mean is why have I had an acceptable 300meg signal for 11 months & now it’s dropped to below half that? 4 phone calls & two technician visits can’t sort it???? I want what I had!
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Lord David Hurn
(@2003mirror) reported
from
Seaforth, England
@virginmedia Ggod Afternoon I have been unable to contact you, having problems with the TiVo box all other equipment is working, the screen is pixelating not getters picture properly, done everything how can I get in touch using on line chat ?
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Capitã Nat
(@NatashaVic) reported
from
Hoylake, England
@virginmedia I just moved home and I transferred my services. They said everything would work fine but it’s not happening. I’ve been trying to contact your helpdesk both by phone n live chat the entire morning without success Help me please I need the internet as I work from home
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James Donnelly
(@jm_donnelly) reported
from
Birkenhead, England
Not just me then? Twitter tells me everything I need to know @virginmedia your broadband is unreliable, has been unreliable for weeks & I feel like i’m wasting money. No this isn’t an isolated issue you just need to pull your finger out & stop ruining my evenings its 2020 ffs!
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HLM
(@HelenLMoran) reported
from
Garston, England
I hate to call a company out online but @virginmedia are awful
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Andy McKeown
(@AndyMcK1982) reported
from
Liverpool, England
@virginmedia The technician came on Wednesday & did a wired connection test. We are only getting 180meg which is terrible considering we are paying for 300meg! My children can’t get a signal at all whereas they were fine before! Two visits and still not resolved!
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi are tv and phone line are not working can you help WA8 8BS
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Rob
(@ListerTheStupid) reported
from
Liverpool, England
@virginmedia seen on your website you offer a free WiFi booster for 1Gig fibre customers. How do I get one? The WiFi sucks in some rooms
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The Clawless Lobster 🦐
(@JuiceTerry9) reported
from
Garston, England
@ALANMYERSMEDIA @virginmedia Absolutely incompetent. Takes an hour to speak to someone, they then tell you you’re through to the wrong dept and pass you back in the queue. Took me 2 months to sort my internet out recently. Awful service.
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Woggy
(@Allenwalkden) reported
from
St Helens, England
.@virginmedia it's Christmas Eve and your crappy internet is down again, can't stream any films, been shocking service all year
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martin
(@whitealbo) reported
from
Southport, England
@virginmedia I emailed you a few days ago regarding an issue I have,I've not had any reply yet and I'm getting only half the service I signed up and am paying for.
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia internet down again in L31 what’s the fix time?
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Kara Orford
(@KaraOrford) reported
from
Garston, England
@virginmedia is there an issue with connectivity in L18 this morning at all please? My network is dropping out constantly and I can’t get anything done 😩 #pleasehelp
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HLM
(@HelenLMoran) reported
from
Garston, England
@virginmedia I need to cancel an engineer appointment. I can’t do it online and I don’t have a password to get through on the phone
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Julie Lawson
(@Juliefundraiser) reported
from
Seaforth, England
Well done @virginmedia customer service at its worse. Rang to get help to open ports to get RING bell/video working argumentative staff parting shot pay us £20 and £5 per month we’ll sort your problem. You are a joke
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jo m b
(@joanreece) reported
from
Liverpool, England
@virginmedia why is your internet so rubbish? We get a bit of rain and wind and the whole TV goes off with no connectivity its woeful. We have sat here for a few hours now with no tv at all and were paying £49 a month for wifi that doesnt work!!!
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Tori Sprung
(@torisprung) reported
from
Liverpool, England
@SkyHelpTeam We haven’t been booked in. Following some quick and informative enquiries, @virginmedia can install a new service in 3days; yet, a @SkyUK engineer can’t come out to us for over a week? When we pay a monthly small fortune, this all feels like terrible customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Sahiwal
(@sandyman1805) reported
@virginmedia System will be reset and it SHOULD work well after 10 minutes. Get sent text to generic online help articles. I want to order boosters - why is it so difficult to do that online?
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A.D.
(@elasticretreat) reported
@virginmedia I pay ~£100/month so you can peddle me off to a community forum? I went there. Yesterday posts said there was local EX4 fault not reported on the service page for days. Service was working fine all month until 2-3 days ago. Are you sure there is no fault / engineer working on it?
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lisa hawkins
(@rainbowscout250) reported
@virginmedia why am I on my 4th engineer and spending hours on the phone to your incompetent call centre staff who won't acknowledge there is a problem with your equipment in the street and don't bother phoning me back or answering any of my complaints?
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia This was resolved this morning by going through your complaints department. You shouldn't advise people their only option is to write in. Clearly there was a quicker way to resolve this but your cancellations team are far too rigid which leads to poor customer experience.
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Lucy
(@staywithlucy) reported
@virginmedia Yes I’ve already checked, issue in the area that won’t be fixed on half 12 🙃
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🍀
(@C_e_l_t_i_c) reported
@virginmedia What is the issue with all the services being down in G21 4DE
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PreciousDaysDesign
(@YourPreciousDay) reported
@virginmedia Slow if at all. And it's my entire town and from what I've seen on here, the whole of England. You blame lockdown and people working from home, bull. First lockdown was fine. Sort it out or we're moving supplier as this is all the Time now
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Derek Green
(@degzyg) reported
@virginmedia Finally managed to speak to someone yesterday, spent an hour going through my issue and managing to get agreement I needed a new V6 box only to be told I couldn’t have one and had to go through the whole process again at the end of the month
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Arunkumar Sethuraman
(@arunsethu) reported
@virginmedia So don’t think I need to explain how annoyed I am as this took more than a month for someone to say this. Also why pay you for a service which is not only fully setup from your side? I need a refund for the partial service until this is sorted. Can you advise ASAP please
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Vish Sahnan
(@visho___) reported
@virginmedia So.....today I’ve had a text saying you’re sending me a prepaid envelope to return my kit! I want to speak to someone about property damage and have called in twice AND spoken with someone twice. At what point do one of you get a grip of this and resolve it?! @virginmedia