Virgin Media Outage Report in Seaforth, Sefton, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaforth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaforth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Seaforth, Sefton, England
The most recent Virgin Media outage reports came from the following cities: Liverpool, Wallasey, St Helens, Eastham, Runcorn, Widnes, Skelmersdale, Prescot, Upton and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Wallasey |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
||
| Liverpool |
TV | |
| Liverpool |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaforth, England
Latest outage, problems and issue reports in Seaforth and nearby locations:
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Maire Cubbin
(@memcalea_maire) reported
from
Wallasey, England
@virginmedia Yes especially as she said she would be discussing things with us like a booster etc as we are eligible with 4 children home schooling ??. Also was going to discuss a router issue . So far things look ok and children aren’t complaining WiFi has gone down today which is good 1/2
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia was expecting callback, once again not happened! At end of contract, might have to go elsewhere! Only want to see if you can give me a great deal or @SkyHelpTeam may be getting a new customer!
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia Doesn’t show of any issues no.
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Tues realised we’d been hacked via phishing email. Contacted Customer Service everyday for help & they have been useless. Told us they would turn our emails off for 48hrs to secure it. They’re can’t now get us back on despite 📞over an hr.😡
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@virginmedia He said there was a restricter on the cable so removed it. I’ve checked the hub and it says there are WiFi issues but no idea what to do to fix it? It’s dropped out a number of times today!
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Mark Spencer-Scragg
(@Scraggmeister) reported
from
Seaforth, England
@virginmedia Morning. This correspondence has been going on now since 18/12/20 & the speed issue is still not resolved. Can someone PLEASE get back to me & sort this out. Thank you. I look forward to hearing from someone.
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Hello @virginmedia it hasn’t worked 👋🏻 SOS 🆘 I need access to my email account again please that you locked to help us.
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TGVMD
(@TGVMD) reported
from
Maghull, England
@virginmedia Virgin tvgo app not working is there a known issue? Please advise
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sandra hunter
(@Sandie42Hunter) reported
from
Widnes, England
@virginmedia been on the phone 1hour. 10 mins 2 departments both passed me on trying to get technical help, line went dead ,now waiting again 20 mins in. Wouldn’t mind I have gone for a bigger package not trying to cancel .
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Clare Marie Watson
(@Sarahsgracesmum) reported
from
Birkenhead, England
@virginmedia tv and broadband dropping in and out. Whenever I call I just get a call centre faraway telling me they've restarted it and that should fix it. It's not. #veryfrustrated
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Reysan 💙
(@humfmeister) reported
from
Birkenhead, England
@virginmedia is this a genuine call about router speed asking me to download speed test and a quick support app. Surely you can test my broadband speeds?
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Helen Walsh-ONeill
(@HellsbellsO) reported
from
Widnes, England
@virginmedia hi my internet keeps going off my daughter trying to do her A level course in Maths can you see if there’s a problem in are area not happy
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Widneschappy
(@Widneschappy) reported
from
Widnes, England
.@virginmedia - Are there problems in Widnes area. My service is down and need it to work
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Terry Gilroy
(@Gilly2u2) reported
from
Formby, England
@virginmedia Can you help me sort out a contract or I will have to go elsewhere?
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PH
(@PHEFC83) reported
from
Liverpool, England
@caffyhank @virginmedia They are shite. I left them 2 weeks ago due to the same issue. 100mb and was getting like 2mb. Although when I phoned up a few days before disconnection, they messed with my settings and I got 100mb!!
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Dave Fildes (Fylo)
(@DaveFildes82) reported
from
St Helens, England
@sthelensredMUFC @virginmedia I’d cancel anyway mate we’ve had issues over the years with them but dad sticks with them
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This is me 🧶
(@Margymoo) reported
from
Birkenhead, England
@virginmedia need help , phone wait is diabolical #poorcustomerservice
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Roy Mcgaw
(@roymc1980) reported
from
Seaforth, England
@virginmedia can someone message me back please, we have rang 3 times over last couple of weeks to cancel your awful broadband and every time we go to get put through we are put on hold then someone hangs up after about an hour of waiting
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Kris Leonard
(@Kay_Leno) reported
from
Seaforth, England
@virginmedia I have questions about my router but can’t access the live chat? Can someone on here help??
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#hellomynameis Samantha Miller
(@Samanth32789588) reported
from
Liverpool, England
@virginmedia Your Customer Service really is so bad...looks like another hour long phone-call AGAIN with probably somebody AGAIN, who doesn’t know what they’re talking about. Definitely taking our customer else where after this 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Raghu Prasad
(@RaghuVellala) reported
@virginmedia Not sure why it cannot be instant - deal with one customer at a time max used to take 15-20 minutes.
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Raghu Prasad
(@RaghuVellala) reported
@virginmedia Can you please give me address I can write to cancel my subscription
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wendy lennon
(@wendy_lennon) reported
@virginmedia There has been 2 IT tickets raised and now escalated....wifi just says there is issues in my post code area and estimated another 2 days over 1 week now with constant problems
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Murphy
(@MurphyOfMercia) reported
@virginmedia No wired connection and I have no idea what my speed Package is. The speed Package doesn't matter when you have no service or at best alow intermittent service
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kat 🌙
(@mrknightsbitch) reported
can virgin media player get its act together so i can watch #LoveIsland wtf
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RJ1
(@RJbeast19) reported
@virginmedia @virginhelp Account number: 317685601 Area reference: 14 Hi on the 5th of may I ordered virgin broadband and chose the Offer: JBL Bar 5.0 Multibeam with Dolby Atmos (RRP £349.99) but after two weeks not received it, can you help? Order reference: CH2009859293
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John Tierney
(@tierney_tyre) reported
@virginmedia Hope so. Customer service has went downhill drastically
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Peterborough insider
(@pboroughinsider) reported
@virginmedia I’m not complaining about the loss of service i’m complaining about an issue which u are unwilling to help I will send to my local council & @Ofcom because the lack of service from u I will also be publishing this in my local papers you’ve had more than reasonable amount of time
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Gibrietas
(@pestilent_one) reported
I get to call Virgin Media up tomorrow and cancel my services. But this time, not just to jump through the hoops to get out of the £20 yearly increase, this time, just to ******* _leave_. Feels good.
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Dylan G
(@dylangriff8) reported
@ScottTurner83 @virginmedia Shocking mate mines just gone down for the third time this week tv and internet! Had a **** full. Worst in the business!