Virgin Media Outage Report in Upton, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Upton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Upton, Metropolitan Borough of Wirral, England
The most recent Virgin Media outage reports came from the following cities: Prenton, Liverpool, Upton and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Prenton |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Upton, England
Latest outage, problems and issue reports in Upton and nearby locations:
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Cyhveize
(@cyhveize) reported
from
Liverpool, England
@simonrim @virginmedia Wait until you try to call them with a problem 🤯🤯🤯 #theyreawful
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BTL Film Media.
(@BTLF1) reported
from
Aintree Village, England
@OwenJones84 @GaryMerseybox @virginmedia By the time December 12 arrives Daft Boris will be a bumbling sweaty wreck with Corbyns Labour breathing Down his Yfronts . As for Jo Swinson a straight jacket awaits her and a padded cell. Lord Farage has kidded all the Knuckleheads to back him but that could melt overnight.
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paul hallett
(@paulhallett6) reported
from
Birkenhead, England
@virginmedia My wifi keeps going down av phoned few times...thay just don't seem to care put the phone down on a number of occasions....
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never been an issue for me. Luckily The distribution point is just outside my house so I get top speed, and my neighbour is an engineer for them !
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davey mc
(@Jodada_Films) reported
from
Birkenhead, England
@virginmedia I was told yesterday problems with Ethernet access would be solved in a couple of hours yet still no Ethernet connection
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jay frost
(@frostyj1988) reported
from
Wallasey, England
@virginmedia my land line isnt working, ive been on hold now for 30 minutes, got through to 1 person who immediately said they couldnt help and put me back on hold. Absolute joke. Happy to take my money tho but not happy to help when my service isnt working
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Michelle
(@michdavey71) reported
from
Maghull, England
@virginmedia I spoke to some American woman the other night who was quite rude and did not resolve the problem , tried to get through tonight again as my daughters phone has a fault still failed to speak to anyone .
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Claire Mitchell (Mills)
(@millsy17) reported
from
Liverpool, England
@virginmedia trying to watch a pay per view film and it keeps cutting out saying my connection is down!!!! Grrrr 🤬 #WasteOfMoney!
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@virginmedia @kingkayofficial You have no idea about shit Broadband if you have never dealt with Talk Talk
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Michael McGiveron
(@NuttyNCool) reported
from
Seaforth, England
@lestereverton80 @SamsungUK From experience I’ve had problems with the internet not working (maybe it’s because of Virgin Media) I don’t know but it’s really annoying. Hoping to change once the contracts up.
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Ben Capper
(@bencapper) reported
from
Garston, England
@virginmedia BAD TIME FOR THE INTERNET TO STOP WORKING LADS #LFCMCI #LFC
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L҉y҉n҉n҉ K҉i҉l҉p҉a҉t҉r҉i҉c҉k҉
(@Lyntrick) reported
from
Garston, England
@virginmedia I will call shortly. I just feel that you are pricing people out of their broadband. I am on a low income and can only just manage the cost of it at the moment. I just don't understand why the router I have is not boosting the signal
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Simon Jones
(@trfcjonesy) reported
from
Birkenhead, England
@kingkayofficial @virginmedia Never buffers with the ***** videos
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Alan Seeley
(@alan_seeley) reported
from
Liverpool, England
@virginmedia It’s is my TV service the main TV box is unwatchable due to Pixelating
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Jen Mercer
(@OneBodyJen) reported
from
Liverpool, England
@virginmedia I hope it is sorted soon! Hard to work from home with no wifi 😫 as I said first world problems I know but business will suffer!
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Stu.
(@sp7974) reported
from
Seaforth, England
@MattChorley Isn't this the truth. 30 minutes on hold average @virginmedia . Pathetic customer service.
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Kerry
(@nahkmcilxxx) reported
from
Roby, England
@Jfarrell92 @virginmedia Get the asda shit head x
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val alker
(@ValAlker) reported
from
Liverpool, England
@virginmedia I just want a landline and broadband package without the TV - and maybe just Broadband - I want to see your prices and options - and decide - but it seems as an existing customer you don’t want to talk to me about options -
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DAN GRUNDY🏆🏆🏆🏆🏆🏆
(@danpgrundy) reported
from
Heswall, England
@simonrim @virginmedia Bit like the customer service at the Viking last week after we complained about the awful curry we got served, sorry to hear that she said 🤔 #notsurpriseditscloseddown
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Stephen Robinson ⚡
(@xstex) reported
from
Seaforth, England
@carlos_nomad @virginmedia Lots of people with the same issue. It’s really weird and annoying. I have to disconnect every time I go on Instagram.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IlUSURPERlI
(@CarlDurand) reported
@virginmedia @Virgin People so mad they descibe every ISP with decent speeds worth the time of day when roasting VM, TBH I rarely get such issues but I will admit I was annoyed at first. Bigger picture this type of outage is RARE, also my internet is back for now anyone else ?
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Sally
(@Sally_My73) reported
@virginmedia It’s not just today.. this has been going in for weeks.. like I said your team said they were down few weeks ago and couldn’t access my account! Said she would call me.. but still awaiting!!
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Peber Dee
(@PeberD) reported
@virginmedia I hope you compensate us in some way! Your broadband has broken down multiple times since the weekend for my family! My brother is supposed to WFH he is tethering via his phone for the last few hours!
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Abdus Samad
(@Samad24_7) reported
@virginmedia Virgin been on the phone for over an hour guy said he would send me an email of confirmation of issues for work but nothing. That's poor that.
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speedy fisher
(@speedyfisher) reported
@virginmedia Hey #virginmedia, why do you choose not to support your services overnight? If you're only offering support and repair for half the day, I think we should all only be paying half the price.
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Jimi Clark
(@JimiClark) reported
@virginmedia In the app it says "Great news, we've fixed the issue," but it is still down for me. Located in M3. Ive tried unplugging the router for 5 minutes, and still have a "No RF Signal detected" Error. Any suggestions?
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Redline
(@Redlines08) reported
@virginmedia @akramkhalifah good old VM dont worry know we get a price hike soonTM to not cover these issues RIP
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Jimmy TIB
(@jimmy_tib) reported
@virginmedia Are you aware of an issue that is affecting broadband services for us Virgin Media customers as well as your contact centres? I suggest you get your teams working to identify & fix the problem as quickly as possible. Also can you apologise to us customers that have been affected?
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Sewing_as_Therapy
(@SewingasTherapy) reported
@virginmedia It should not be this difficult to change suppliers! Your service is rubbish, we constantly lose WiFi since you updated the routers. Your customer service is appalling. I just want to leave!
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ScottThaDude
(@ScottThaDude) reported
@virginmedia Is it likely to be the same problem that causes all these intermittent outages or is it a separate problem that requires it's own special attention? Just would be good to know if I can still expect issues once you've fixed this issue.