Virgin Media

Virgin Media Outage Report in Upton, Metropolitan Borough of Wirral, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Upton come from postal codes CH49.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upton, Metropolitan Borough of Wirral, England 05/30/2025 15:05

May 30: Problems at Virgin Media

Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Upton, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Liverpool, Greenfield, Greasby, Upton, Wallasey, Birkenhead, Prenton and Ellesmere Port.

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City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • TLClassless Ben 🌶️ (@TLClassless) reported from Birkenhead, England

    @Jack1295 @DanCrea_ @virginmedia Yeah pretty much what Jack said, other intro prices for a lesser package also weren't as good, v sad. Yeah I've been thinking about doing an overhaul of my whole network, this might be the time to take the dive 😂

  • LisVegas81 Lisa (@LisVegas81) reported from Seaforth, England

    @virginmedia please help online isn’t getting me anywhere, no one answers questions this is my last hope.... I need a signal boost due to working from home... help

  • ZHaxhifazliu Zeliha Haxhifazliu (@ZHaxhifazliu) reported from Liverpool, England

    @vmbusiness at this current time working from home under so much stress and pressure the last thing you need is your broadband playing up. This is not acceptable we ate paying for a service which is currently nonexistent. Wifi goes down every 5 min. Please can you look into this

  • rider45 Brian O'Keefe (@rider45) reported from Seaforth, England

    @virginmedia Never got a reply so my sister as account holder has sent a text but still awaiting a reply.

  • suelightfoot Sue Lightfoot (@suelightfoot) reported from Saughall, England

    We were very excited about getting @virginmedia. The reality is the customer service during a time when citizens need them most has been pretty poor.

  • zozzaballs Zoey (@zozzaballs) reported from Birkenhead, England

    @SophieMEdwards @virginmedia Ours was the same, someone came out and fitted a booster few weeks ago but even that sometimes goes off. But this week it’s been awful

  • bluebadgeguide Paul Beesley (@bluebadgeguide) reported from Garston, England

    @virginmedia I called at 1541 today to report that my parents landline was not working. I made it clear that they are very elderly and need the landline in emergencies. I left my mobile number and asked for a callback to check progress 1/2

  • scottcvrroll Scott Carroll (@scottcvrroll) reported from Liverpool, England

    @JacobAlderHam @virginmedia Shocking isn’t it mate, I’ve not been able to use streaming devices or gaming devices for a few weeks without constant spikes and buffering. I pay for 200 down and receive about 40... so much packet loss. Shambles.

  • helen_c_murphy Helen C Murphy (@helen_c_murphy) reported from Liverpool, England

    @virginmedia having issues with connectivity & slow speed. I'm working from home & this is causing me a LOT of stress. I still have targets. Hard to do when the internet is crawling & up & down like a yoyo. Been like this for 2 weeks. Diagnostics say no problem 😥😭

  • the_eporter Tim Lyth (@the_eporter) reported from Ellesmere Port, England

    @virginmedia having issues with broadband. Hope it gets fixed soon.

  • colinlit colin littlejohns (@colinlit) reported from Liverpool, England

    @virginmedia Why is broadband so bad @virginmedia please confirm as ypur service is appalling

  • MrAshleyVP ASH (GEN-X) (@MrAshleyVP) reported from Saughall, England

    @melashley @LightleyG @virginmedia @c1ca2 @Dawn92944045 Been poor since installation

  • gray_h81 Gray H (@gray_h81) reported from Roby, England

    @virginmedia have got to be the worst network providers ever. 10 times worse than @Sky10mbps which is saying something - 2 months in and haven’t got a clue what they are doing 🤬😡

  • ndmerc Nick Mercer (@ndmerc) reported from Liverpool, England

    @virginmedia customers suffering the usual standard of service from virgin Media again. Denial of service should see customers compensated, customer service appears to be the lowest priority.

  • brownpigeon1 Brown Pigeon (@brownpigeon1) reported from Liverpool, England

    @APATBillShep @virginmedia Been blaming my connection problems on knackered laptop in the Swan, but general concensus appears to be that @virginmedia is just crap

  • topbalcony Tom Kelly (@topbalcony) reported from Seaforth, England

    @virginmedia I have been unable to access my Blueyonder e mail for 2 weeks now. I have tried the recommended fixes to no Avila and am told I might wait for an hour to have someone answer my call. £80 a month for a broken service is a bit on the steep side

  • Sheryl83 Sheryl (@Sheryl83) reported from Ellesmere Port, England

    @virginmedia trying to set up a #dementia phone at my grandads and it won't work. Think it could be to do with line as it works from my house. Always says number not recognised, please help!

  • chlamityjane Dr Jane F. Wilkinson (@chlamityjane) reported from Wallasey, England

    Just tried to contact @virginmedia as we have no WiFi even tho the signal looks strong & like we’re connected - nil. Using data now. In a horrible circuit of click this then that.... come back to same ‘contact us’ page! 😩 An update please @virginmedia !

  • shmike07 michael allen (@shmike07) reported from Seaforth, England

    @III_VIII_I @virginmedia I work for another provider,it never drops below 60mb anytime day or night so it’s possible to do it. Over subscribed in your area.

  • KimmyLFC Kim Shelley (@KimmyLFC) reported from Seaforth, England

    @virginmedia is shit, all the channels have gone off and this is the second time we have got to reboot it, not happy 😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • snikmotynrab YͶЯAꓭ | BARNY (@snikmotynrab) reported

    @virginmedia This advice doesn’t help me at all @virginmedia. Why would my service just slow down. My equipment is not faulty, if it was I would have this problem all the time. This is an available bandwidth issue in your network, your network equipment is not built for the demand.

  • AnnWest84 Ann West (@AnnWest84) reported

    @virginmedia STILL after 4 days, trying to get through to you to cancel my contract with no luck #rubbishcustomerservice

  • Stevieprice73 Stephen Price (@Stevieprice73) reported

    @virginmedia Stay connected, what a joke, TV still not working , been on hold for ages, pathetic for a ‘“communications” company who can’t we can’t communicate with , sure , you’ll manage to communicate when the bill payment is withheld due to breach of contract

  • moneta911 moneta (@moneta911) reported

    Help needed please. Any virgin media engineers around? You may approach.

  • leogheorghita Leo Gheorghita (@leogheorghita) reported

    @virginmedia it seems that everything is down tonight, I cannot watch Sky Sports on TV or online, your service status page isn’t working either to report the issue.

  • GarmentPaul PaulG (@GarmentPaul) reported

    Hey @virginmedia broadband in NG15 has been up and down like a yoyo for the past week. Sort it please.

  • andyjamesbaker Andrew Baker (@andyjamesbaker) reported

    @virginmedia sort your login authentication system out, it's not working so I can't watch sky sports on my laptop and can't log in to my account on your own website to report a fault. Ridiculous.

  • Wilbaharris Paul (@Wilbaharris) reported from Whitley Bay, England

    @virginmedia broadband constantly disconnects, contacting you via phone is a total waste of time. How do I get this issue sorted?

  • SodenAdam Adam Spurs (@SodenAdam) reported

    @virginmedia Is your internet services down in Slough? I’ve been disconnected many times?

  • terrimartin210 Terri (@terrimartin210) reported

    @virginmedia phones connected, couple Laptops, tablets and Alexa speakers. Internet is obv higher with lockdown but now penalised but told this 2 days ago when upgrading. Not a happy customer