Virgin Media

Virgin Media Outage Report in Upton, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Upton come from postal codes CH63.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upton, Metropolitan Borough of Wirral, England 12/13/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Upton, Metropolitan Borough of Wirral, England

The most recent Virgin Media outage reports came from the following cities: Upton, Liverpool, Birkenhead and Prenton.

Loading map, please wait...
City Problem Type Report Time
United KingdomUpton Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomBirkenhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Upton, England

Latest outage, problems and issue reports in Upton and nearby locations:

  • LisVegas81 Lisa (@LisVegas81) reported from Seaforth, England

    @virginmedia @AndyMcknight67 I am exactly the same going round in circles and I have “signal boosters” which make the wifi go off!!!

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @Ls2787 @virginmedia It's the only thing they good for I think is the internet never had a problem in all the years with them

  • JudeParkin jude parkin (@JudeParkin) reported from Ellesmere Port, England

    @virginmedia Trying to cancel an engineer appointment for tomorrow.. nothing on line to be able to cancel ? Tried calling 150 after 10 minutes got cut off !

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @virginmedia is there an issue with Internet in the L30 area? Been on and off for last two days wfh is painful!

  • AndyMcK1982 Andy McKeown (@AndyMcK1982) reported from Liverpool, England

    @virginmedia @virginhelp Your broadband has been absolutely atrocious for the last two weeks! Constantly buffering! I’m alsoSTILL waiting for my free WiFi signal booster we were promised when we upgraded at Christmas!

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @virginmedia ok I have rebooted my broadband, checked my connectivity via an app, a bot & a recorded voice. I teach online & have had to cancel 3 clients & managed more advanced learners online. My devices are won’t reconnect. I have clients booked for the morning too. #help

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia again my internet is down. Down yesterday down today down 2 days before that. Only fix is to pull the power and force a reboot your routers are rubbish

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia so slow today ookla says nope can’t even run a test!

  • JudeParkin jude parkin (@JudeParkin) reported from Ellesmere Port, England

    @virginmedia ch66 1se area no wifi service since yesterday! How long does it take to fix a fault?

  • MariaMcCool Maria McCool Davis (@MariaMcCool) reported from Liverpool, England

    @virginmedia one of my landlords has increased speed to 200mg in a property in L15 3JY but the speed still remains at 300kb. Is there a problem in the area?

  • MickPyne Michael Pyne (@MickPyne) reported from Ellesmere Port, England

    @virginmedia virgin down again in Ellesmere Port absolute **** service been down since 22:00 and estimated fix of 18:00 today. Thanks virgin

  • cbj622w livesformusic (@cbj622w) reported from Liverpool, England

    @Ls2787 @virginmedia Touch wood mine hasn't gone down yet 7.months working from home

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia any chance you can follow me back so I can speak to someone about the terrible quality of service I’m currently receiving?

  • Audigier_Jones Ms. Audigier-Jones (@Audigier_Jones) reported from Liverpool, England

    @virginmedia you need to communicate better!! I’ve been sat without ALL my services for two days, got a text yesterday engineer asking to pickup equipment, a call asking me to complete my order yet I’m already an existing customer! WTF!?!

  • PaulGee1993 Paul Gee (@PaulGee1993) reported from Liverpool, England

    @virginmedia The internet speeds we are getting are terrible. Paying for 200mbps and currently getting an average of 24 over the last month and have no way of contacting anyone by phone as it goes dead after holding for an hour

  • AgentLittleP Paul #WhatDayIsItEdition (@AgentLittleP) reported from Liverpool, England

    Geeky thing I've just noticed with our new FTTP connection from Sky (supplied & fitted by Openreach) we now have a IPv6 IP address! Never had one before as VirginMedia do not natively have one nor offer one!

  • CharlieIDIC IDIC (@CharlieIDIC) reported from Kirkby, England

    @virginmedia yet again pushed over to tech as my recurring problem has recurred. Yet again no response #fedup #keyworkers

  • trendylefty Spooky Monk 🦇 🎃 (@trendylefty) reported from Birkenhead, England

    @NotABotHonest_ @virginmedia Richard Branson has finished counting the money he got from taking the NHS to court and is now on his private Caribbean island beach giving precisely zero ***** about your problems. 👍

  • giaxclarke gia clarke ⚡️⚡️ (@giaxclarke) reported from Liverpool, England

    Does anyone have virgin media who can help me please before lose the plot

  • Audigier_Jones Ms. Audigier-Jones (@Audigier_Jones) reported from Liverpool, England

    @virginmedia I call customer services and they’re giving me a different story!?!? Terrible communication between teams!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Redman_A Adam Redman (@Redman_A) reported

    @virginmedia You didn’t answer my question, what’s the issue? 4 weeks with no explanation for a so called major provider is embarrassing, similar to your call centre staff

  • MannyMontanaro Manny Montanaro (@MannyMontanaro) reported

    @virginmedia According to #virginmediadown there are always issues in the area. Funny though, I was with #sky for 15 years and never had any issues. Definitely taking my custom elsewhere tomorrow

  • C25990098 C (@C25990098) reported

    @virginmedia The only problem is that there is no line to my house. Your guys have not completed it yet. So not sure why this has been sent and a bill of £24.00 - you must be joking if you think you can charge me?

  • hopestevep Steve Phillip (@hopestevep) reported

    @virginmedia are you aware of any broadband problems in Harrogate HG3 area? Issues most of the day-TV picture reception poor tonight, mobile settings show No connection periodically. Unable to log into the Virgin app as it says I have no internet connection

  • weenoonie Oor Smiley (@weenoonie) reported

    @virginmedia internet down in G68

  • vLDoXD VLDo XD (@vLDoXD) reported

    @virginmedia The phone works it virgin media network as my put a friends EE SIM in my phone and got 200up and down.

  • BevZombie Bev (@BevZombie) reported

    @virginmedia @LutzSchueler @richardbranson what dreadful service I have received when trying to disconnect from Virgin media to set a new account so that an existing customer of 11 years can get benefit from the same deals as a new customer. Sales can’t give an offer…

  • WuWalker Sam Walker (@WuWalker) reported

    @virginmedia twice now my install has been cancelled last minute (tomorrow's install, confirmed yesterday, cancelled at 19:46 tonight). Every time I call I get "transferred" & cut off & every "chat" goes nowhere. How can I cancel your services, so I can move to a good supplier?

  • PaulWoodworth13 Paul Woodworth (@PaulWoodworth13) reported

    @virginmedia Wow! That's different from what customer services told me ? They said 41 days, I finished my contract with you guys in August but was advised service switched off on the 9th of September? Confused is not the word, and Al what company in the 21st century sends out cheques ?

  • g4j4s4 Greg Scott (@g4j4s4) reported

    @virginmedia Chase up my complaint made last week promised call back and nothing happened #scum